Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. You'll be someone with A degree level education and/or CTA and/or ACA qualified or equivalent with demonstrable post qualified experience. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Experience of leading complex projects Experience of people management. You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. You'll be someone with A degree level education and/or CTA and/or ACA qualified or equivalent with demonstrable post qualified experience. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Experience of leading complex projects Experience of people management. You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Manager in BDO Digital's Third Party Assurance team, you'll play a leading role in growing and delivering our assurance and certification business across the UK. Based in London, you will support organisations in building trust and confidence with their customers, regulators and business partners. You will work across a broad portfolio of assurance, certification and regulatory compliance engagements, helping clients demonstrate the effectiveness of their controls, meet regulatory obligations and enhance their digital trust capabilities. It's a senior, market-facing role combining business development, client leadership, high-quality delivery and team stewardship. You'll originate opportunities through your own relationships and work jointly with colleagues across the firm taking integrated propositions to market. In addition, you'll help shape the growth plan, lead and develop our people, and contribute to the continued development of the Third Party Assurance practise. You'll be someone with: Substantial experience in technology risk, IT assurance, IT internal audit, risk and controls or a closely related discipline Experience delivering assurance, audit, compliance or risk engagements relating to technology, cybersecurity, privacy or operational controls. Strong ITGC testing understanding. Strong understanding of assurance frameworks and standards, including one or more of:SOC 1 / ISAE 3402, SOC 2 / ISAE 3000, Digital regulations such as DSA, DMA, DORA, GDPR, UKGC RTS, CMMC, TSA-21, ISO, HITRUST. Other recognised assurance or certification frameworks. A demonstrable record of winning and expanding client work, supported by credible market relationships and the ability to originate opportunities both independently and through collaboration Strong commercial judgement, including experience shaping proposals, negotiating scope and fees, managing engagement economics and maintaining appropriate quality and risk standards. Experience leading complex, multi-workstream engagements and communicating confidently with executive, audit committee, risk and technology stakeholders. A proven ability to lead, motivate and develop teams, provide clear direction and constructive challenge, and build capability for sustainable growth. Relevant qualifications such as ACA, CISA, CISM, ACCA, CIA, CRISC, CISSP or cloud certifications are advantageous; equivalent senior-level experience and market credibility will also be considered. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Manager in BDO Digital's Third Party Assurance team, you'll play a leading role in growing and delivering our assurance and certification business across the UK. Based in London, you will support organisations in building trust and confidence with their customers, regulators and business partners. You will work across a broad portfolio of assurance, certification and regulatory compliance engagements, helping clients demonstrate the effectiveness of their controls, meet regulatory obligations and enhance their digital trust capabilities. It's a senior, market-facing role combining business development, client leadership, high-quality delivery and team stewardship. You'll originate opportunities through your own relationships and work jointly with colleagues across the firm taking integrated propositions to market. In addition, you'll help shape the growth plan, lead and develop our people, and contribute to the continued development of the Third Party Assurance practise. You'll be someone with: Substantial experience in technology risk, IT assurance, IT internal audit, risk and controls or a closely related discipline Experience delivering assurance, audit, compliance or risk engagements relating to technology, cybersecurity, privacy or operational controls. Strong ITGC testing understanding. Strong understanding of assurance frameworks and standards, including one or more of:SOC 1 / ISAE 3402, SOC 2 / ISAE 3000, Digital regulations such as DSA, DMA, DORA, GDPR, UKGC RTS, CMMC, TSA-21, ISO, HITRUST. Other recognised assurance or certification frameworks. A demonstrable record of winning and expanding client work, supported by credible market relationships and the ability to originate opportunities both independently and through collaboration Strong commercial judgement, including experience shaping proposals, negotiating scope and fees, managing engagement economics and maintaining appropriate quality and risk standards. Experience leading complex, multi-workstream engagements and communicating confidently with executive, audit committee, risk and technology stakeholders. A proven ability to lead, motivate and develop teams, provide clear direction and constructive challenge, and build capability for sustainable growth. Relevant qualifications such as ACA, CISA, CISM, ACCA, CIA, CRISC, CISSP or cloud certifications are advantageous; equivalent senior-level experience and market credibility will also be considered. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking for someone: Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) - with a keen interest in tax governance and developing tax operations. With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery and quality advice / report writing skills. With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking for someone: Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) - with a keen interest in tax governance and developing tax operations. With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery and quality advice / report writing skills. With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Funeral Service Operative Location: S C Bainbridge Funeral Directors, Malton Job Type: Part-time, Permanent - 10 hours per week worked flexibly Salary: £13.40 per hour + On Call Payments We're looking for a compassionate, reliable individual to join our team at S C Bainbridge Funeral Directors, Malton as a Funeral Service Operative (Level One), supporting families through one of life's most sen click apply for full job details
Oct 25, 2026
Full time
Funeral Service Operative Location: S C Bainbridge Funeral Directors, Malton Job Type: Part-time, Permanent - 10 hours per week worked flexibly Salary: £13.40 per hour + On Call Payments We're looking for a compassionate, reliable individual to join our team at S C Bainbridge Funeral Directors, Malton as a Funeral Service Operative (Level One), supporting families through one of life's most sen click apply for full job details
If you're an experienced and proactive Personal Assistant (PA) who is looking for a rewarding and varied role that will make good use of your organisational skills, then join the team at The Woodmill in Cullompton as a Personal Assistant to the Hospital Director. Working 22.5 hours a week as the PA to the Hospital Director, you will support with a variety of tasks including diary/meeting managemen click apply for full job details
Oct 25, 2026
Full time
If you're an experienced and proactive Personal Assistant (PA) who is looking for a rewarding and varied role that will make good use of your organisational skills, then join the team at The Woodmill in Cullompton as a Personal Assistant to the Hospital Director. Working 22.5 hours a week as the PA to the Hospital Director, you will support with a variety of tasks including diary/meeting managemen click apply for full job details
SEN Outreach Mentor JOB DESCRIPTION Accountable to: Progression 2Work Senior Leadership Team/ Outreach manager Job Purpose: To apply on a day-to-day basis the company's ethos, and positive behaviour management strategy, to ensure engagement and student progression is at the forefront of all our efforts. Always ensure children are safe by applying the company's safeguarding policies and procedures. The applying of programmes of support for students referred to the provision. To ensure positive outcomes are achieved wherever possible across 3 elements these include Outreach, Work Experience and 1:1 mentoring support. To ensure good communication links with commissioning Schools, Local Authorities, students and parents. To apply short and long-term programmes of study to ensure students complete the work required to enable successful outcome where possible or reintegration into mainstream lessons. To transport students from home to their place of education and home again. Duties and Responsibilities: To work co-operatively in collaboration with colleagues to ensure effective systems are in place to allow students to access appropriate work/curriculum. Organise and implement an individual daily programme of study by means of lesson planning (with the support of the Outreach Manager and under the direction of the SLT/Directors), which should also encourage and allow students to work independently and as a team. To have input into maintaining students' Risk Assessments / IEPs / IBPs. Ensure that all the policies and procedures adopted by the company are followed, ensuring that the child's safety and welfare is addressed through the curriculum against all forms of exploitation, this includes building student's resilience to radicalisation by promoting fundamental British values, and enabling them to challenge extremist views. Set clear expectations and boundaries for students, including Lesson Objectives. Demonstrate a consistent approach to create and sustain a controlled, orderly environment. Promote positive behavioural change in students who experience social, emotional, and behavioural difficulties and facilitate their inclusion back into all lessons. Provide written reports to the Outreach manager and SLT as and when requested. To support coaching/teaching with small groups of students and 1:1. To support students with Post 16 pathways and choices. Attend 1:1 outreach session within a student's home/other public place. (following all relevant risk assessments). Where required attend employers' establishments with students on Work Experience Placements (following all relevant risk assessments). Attend any student review on-line / face to face meetings as required. To ensure that lesson plans follow the scheme of work, or commissioners wishes following their own schools planning. To ensure written evidence of student's work is marked up-to-date and stored in students' folders / work packs. To transport students as required (following Risk Assessments). Progression 2 Work is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to creating a diverse workforce and welcome applications from all suitably qualified candidates regardless of sex, race, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, age, disability, or marital/civil partnership status. This post is exempt from the Rehabilitation of Offenders Act 1974 and is subject to safer recruitment procedures. Pre-employment checks will include references, an enhanced DBS check (including a children's barred list check where appropriate), verification of identity, right to work in the UK, qualifications, and employment history. Online searches may also be undertaken for shortlisted candidates as part of our due diligence process. Job Types: Full-time, Permanent Pay: £23,400.00 per year Benefits: Casual dress Company pension Free parking On-site parking Work Location: In person
Oct 25, 2026
Full time
SEN Outreach Mentor JOB DESCRIPTION Accountable to: Progression 2Work Senior Leadership Team/ Outreach manager Job Purpose: To apply on a day-to-day basis the company's ethos, and positive behaviour management strategy, to ensure engagement and student progression is at the forefront of all our efforts. Always ensure children are safe by applying the company's safeguarding policies and procedures. The applying of programmes of support for students referred to the provision. To ensure positive outcomes are achieved wherever possible across 3 elements these include Outreach, Work Experience and 1:1 mentoring support. To ensure good communication links with commissioning Schools, Local Authorities, students and parents. To apply short and long-term programmes of study to ensure students complete the work required to enable successful outcome where possible or reintegration into mainstream lessons. To transport students from home to their place of education and home again. Duties and Responsibilities: To work co-operatively in collaboration with colleagues to ensure effective systems are in place to allow students to access appropriate work/curriculum. Organise and implement an individual daily programme of study by means of lesson planning (with the support of the Outreach Manager and under the direction of the SLT/Directors), which should also encourage and allow students to work independently and as a team. To have input into maintaining students' Risk Assessments / IEPs / IBPs. Ensure that all the policies and procedures adopted by the company are followed, ensuring that the child's safety and welfare is addressed through the curriculum against all forms of exploitation, this includes building student's resilience to radicalisation by promoting fundamental British values, and enabling them to challenge extremist views. Set clear expectations and boundaries for students, including Lesson Objectives. Demonstrate a consistent approach to create and sustain a controlled, orderly environment. Promote positive behavioural change in students who experience social, emotional, and behavioural difficulties and facilitate their inclusion back into all lessons. Provide written reports to the Outreach manager and SLT as and when requested. To support coaching/teaching with small groups of students and 1:1. To support students with Post 16 pathways and choices. Attend 1:1 outreach session within a student's home/other public place. (following all relevant risk assessments). Where required attend employers' establishments with students on Work Experience Placements (following all relevant risk assessments). Attend any student review on-line / face to face meetings as required. To ensure that lesson plans follow the scheme of work, or commissioners wishes following their own schools planning. To ensure written evidence of student's work is marked up-to-date and stored in students' folders / work packs. To transport students as required (following Risk Assessments). Progression 2 Work is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to creating a diverse workforce and welcome applications from all suitably qualified candidates regardless of sex, race, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, age, disability, or marital/civil partnership status. This post is exempt from the Rehabilitation of Offenders Act 1974 and is subject to safer recruitment procedures. Pre-employment checks will include references, an enhanced DBS check (including a children's barred list check where appropriate), verification of identity, right to work in the UK, qualifications, and employment history. Online searches may also be undertaken for shortlisted candidates as part of our due diligence process. Job Types: Full-time, Permanent Pay: £23,400.00 per year Benefits: Casual dress Company pension Free parking On-site parking Work Location: In person
Job Title Director, EMEA Web Strategy & Commercial Performance Job Description As Director, EMEA Web Strategy & Commercial Performance, you'll set the strategy, roadmap and conversion agenda for web across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. It's a senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation working across our Medium/B2B and Small/eCommerce go-to-market motions. Working closely with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales, Commercial Operations and our central web and platform teams, you'll bring regional priorities together into one clear and commercially focused roadmap. You'll also provide functional leadership to regional Small/eCommerce Web Leads, creating the shared standards and playbook that enable local teams to move quickly while benefiting from common EMEA capabilities and learning. Office location London or Newcastle Hybrid Working - 3 days per week in our London or Newcastle office and 2 days from home. Key Responsibilities Summary of your day-to-day; No two days will look exactly the same, but your focus will always be on making web work harder as a commercial growth channel across EMEA. You'll move between setting strategy, understanding performance, making investment decisions and bringing teams and senior stakeholders together around the priorities that will have the greatest impact. You'll: • Own the EMEA web roadmap, turning regional commercial priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. • Set the experimentation and CRO agenda, deciding what we test, learn and scale across markets, from journey and form optimisation to personalisation and AI-led conversion. • Build scalable web capabilities across EMEA, creating common approaches for ABX and vertical journeys, speed-to-lead, measurement, reusable experiences and AI-enabled personalisation, optimisation and self-service, reducing hand-offs and enabling markets to move faster while operating within common standards. • Bring people with you, partnering with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales and platform teams to navigate competing priorities and create alignment around the roadmap. • Lead and develop a high-performing web organisation, creating a culture where ownership, experimentation, pace and measurable commercial impact matter. • Champion AI-driven performance acceleration, and ensure teams adopt emerging tools that improve speed, scale, targeting, and conversion optimisation. What we are looking for? You're a commercially minded digital leader who combines strategic thinking with the ability to turn ideas into measurable results. You're comfortable making decisions using data, challenging priorities and bringing senior stakeholders together in a complex international organisation. You'll bring: • Significant leadership experience across web, digital experience, CRO, experimentation, digital performance or conversion in a complex B2B, SaaS or technology environment. • A strong track record of delivering measurable commercial outcomes through digital and web, whether through pipeline, conversion, revenue or ROI. • Proven experience building, coaching and retaining high-performing, multi-market teams, including leading leaders. • Excellent stakeholder management skills, with the ability to build trust, influence senior colleagues and create alignment without relying on direct authority. • Deep knowledge of web strategy, customer journeys, CRO, experimentation, UX, content, analytics and performance insight. • A strong commercial and analytical mindset, with experience translating business priorities into clear roadmaps and making evidence-based investment and prioritisation decisions. • A bold, curious and pragmatic approach, with digital and AI fluency and the ability to operate effectively in ambiguity. Experience working across multilingual European markets and marketing qualifications would be advantageous. • Be a bold, action-oriented leader with the judgement to challenge priorities, navigate complexity and deliver ambitious commercial outcomes. • Strong digital and AI fluency, translating emerging capabilities into better customer experience, conversion, scalability and commercial performance. • Be a proven transformation leader who can set strategy while staying close to execution, simplifying ways of working and building scalable capabilities across markets. Benefits? We have plenty • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days. • 8 bank holiday days. • Paid 5 days yearly to volunteer through our Sage Foundation. • 50% income protection. • Holiday buy + sell. • Comprehensive health, dental, and vision coverage. • Work away scheme for up to 10 weeks a year. • Ongoing training and professional development. • Hybrid working. • Healthy Mind app membership. • Access to various helpful memberships for finances, health and wellbeing. Function Performance Marketing Country United Kingdom Office Location London;Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business. Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact. Explore our culture and benefits: We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We're a Disability Confident employer - if you're applying through this scheme or need adjustments at any stage, contact .
Oct 25, 2026
Full time
Job Title Director, EMEA Web Strategy & Commercial Performance Job Description As Director, EMEA Web Strategy & Commercial Performance, you'll set the strategy, roadmap and conversion agenda for web across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. It's a senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation working across our Medium/B2B and Small/eCommerce go-to-market motions. Working closely with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales, Commercial Operations and our central web and platform teams, you'll bring regional priorities together into one clear and commercially focused roadmap. You'll also provide functional leadership to regional Small/eCommerce Web Leads, creating the shared standards and playbook that enable local teams to move quickly while benefiting from common EMEA capabilities and learning. Office location London or Newcastle Hybrid Working - 3 days per week in our London or Newcastle office and 2 days from home. Key Responsibilities Summary of your day-to-day; No two days will look exactly the same, but your focus will always be on making web work harder as a commercial growth channel across EMEA. You'll move between setting strategy, understanding performance, making investment decisions and bringing teams and senior stakeholders together around the priorities that will have the greatest impact. You'll: • Own the EMEA web roadmap, turning regional commercial priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. • Set the experimentation and CRO agenda, deciding what we test, learn and scale across markets, from journey and form optimisation to personalisation and AI-led conversion. • Build scalable web capabilities across EMEA, creating common approaches for ABX and vertical journeys, speed-to-lead, measurement, reusable experiences and AI-enabled personalisation, optimisation and self-service, reducing hand-offs and enabling markets to move faster while operating within common standards. • Bring people with you, partnering with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales and platform teams to navigate competing priorities and create alignment around the roadmap. • Lead and develop a high-performing web organisation, creating a culture where ownership, experimentation, pace and measurable commercial impact matter. • Champion AI-driven performance acceleration, and ensure teams adopt emerging tools that improve speed, scale, targeting, and conversion optimisation. What we are looking for? You're a commercially minded digital leader who combines strategic thinking with the ability to turn ideas into measurable results. You're comfortable making decisions using data, challenging priorities and bringing senior stakeholders together in a complex international organisation. You'll bring: • Significant leadership experience across web, digital experience, CRO, experimentation, digital performance or conversion in a complex B2B, SaaS or technology environment. • A strong track record of delivering measurable commercial outcomes through digital and web, whether through pipeline, conversion, revenue or ROI. • Proven experience building, coaching and retaining high-performing, multi-market teams, including leading leaders. • Excellent stakeholder management skills, with the ability to build trust, influence senior colleagues and create alignment without relying on direct authority. • Deep knowledge of web strategy, customer journeys, CRO, experimentation, UX, content, analytics and performance insight. • A strong commercial and analytical mindset, with experience translating business priorities into clear roadmaps and making evidence-based investment and prioritisation decisions. • A bold, curious and pragmatic approach, with digital and AI fluency and the ability to operate effectively in ambiguity. Experience working across multilingual European markets and marketing qualifications would be advantageous. • Be a bold, action-oriented leader with the judgement to challenge priorities, navigate complexity and deliver ambitious commercial outcomes. • Strong digital and AI fluency, translating emerging capabilities into better customer experience, conversion, scalability and commercial performance. • Be a proven transformation leader who can set strategy while staying close to execution, simplifying ways of working and building scalable capabilities across markets. Benefits? We have plenty • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days. • 8 bank holiday days. • Paid 5 days yearly to volunteer through our Sage Foundation. • 50% income protection. • Holiday buy + sell. • Comprehensive health, dental, and vision coverage. • Work away scheme for up to 10 weeks a year. • Ongoing training and professional development. • Hybrid working. • Healthy Mind app membership. • Access to various helpful memberships for finances, health and wellbeing. Function Performance Marketing Country United Kingdom Office Location London;Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business. Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact. Explore our culture and benefits: We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We're a Disability Confident employer - if you're applying through this scheme or need adjustments at any stage, contact .
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 25, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 25, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Job Title Director, EMEA Web Strategy & Commercial Performance Job Description As Director, EMEA Web Strategy & Commercial Performance, you'll set the strategy, roadmap and conversion agenda for web across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. It's a senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation working across our Medium/B2B and Small/eCommerce go-to-market motions. Working closely with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales, Commercial Operations and our central web and platform teams, you'll bring regional priorities together into one clear and commercially focused roadmap. You'll also provide functional leadership to regional Small/eCommerce Web Leads, creating the shared standards and playbook that enable local teams to move quickly while benefiting from common EMEA capabilities and learning. Office location London or Newcastle Hybrid Working - 3 days per week in our London or Newcastle office and 2 days from home. Key Responsibilities Summary of your day-to-day; No two days will look exactly the same, but your focus will always be on making web work harder as a commercial growth channel across EMEA. You'll move between setting strategy, understanding performance, making investment decisions and bringing teams and senior stakeholders together around the priorities that will have the greatest impact. You'll: • Own the EMEA web roadmap, turning regional commercial priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. • Set the experimentation and CRO agenda, deciding what we test, learn and scale across markets, from journey and form optimisation to personalisation and AI-led conversion. • Build scalable web capabilities across EMEA, creating common approaches for ABX and vertical journeys, speed-to-lead, measurement, reusable experiences and AI-enabled personalisation, optimisation and self-service, reducing hand-offs and enabling markets to move faster while operating within common standards. • Bring people with you, partnering with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales and platform teams to navigate competing priorities and create alignment around the roadmap. • Lead and develop a high-performing web organisation, creating a culture where ownership, experimentation, pace and measurable commercial impact matter. • Champion AI-driven performance acceleration, and ensure teams adopt emerging tools that improve speed, scale, targeting, and conversion optimisation. What we are looking for? You're a commercially minded digital leader who combines strategic thinking with the ability to turn ideas into measurable results. You're comfortable making decisions using data, challenging priorities and bringing senior stakeholders together in a complex international organisation. You'll bring: • Significant leadership experience across web, digital experience, CRO, experimentation, digital performance or conversion in a complex B2B, SaaS or technology environment. • A strong track record of delivering measurable commercial outcomes through digital and web, whether through pipeline, conversion, revenue or ROI. • Proven experience building, coaching and retaining high-performing, multi-market teams, including leading leaders. • Excellent stakeholder management skills, with the ability to build trust, influence senior colleagues and create alignment without relying on direct authority. • Deep knowledge of web strategy, customer journeys, CRO, experimentation, UX, content, analytics and performance insight. • A strong commercial and analytical mindset, with experience translating business priorities into clear roadmaps and making evidence-based investment and prioritisation decisions. • A bold, curious and pragmatic approach, with digital and AI fluency and the ability to operate effectively in ambiguity. Experience working across multilingual European markets and marketing qualifications would be advantageous. • Be a bold, action-oriented leader with the judgement to challenge priorities, navigate complexity and deliver ambitious commercial outcomes. • Strong digital and AI fluency, translating emerging capabilities into better customer experience, conversion, scalability and commercial performance. • Be a proven transformation leader who can set strategy while staying close to execution, simplifying ways of working and building scalable capabilities across markets. Benefits? We have plenty • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days. • 8 bank holiday days. • Paid 5 days yearly to volunteer through our Sage Foundation. • 50% income protection. • Holiday buy + sell. • Comprehensive health, dental, and vision coverage. • Work away scheme for up to 10 weeks a year. • Ongoing training and professional development. • Hybrid working. • Healthy Mind app membership. • Access to various helpful memberships for finances, health and wellbeing. Function Performance Marketing Country United Kingdom Office Location London;Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business. Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact. Explore our culture and benefits: We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We're a Disability Confident employer - if you're applying through this scheme or need adjustments at any stage, contact .
Oct 25, 2026
Full time
Job Title Director, EMEA Web Strategy & Commercial Performance Job Description As Director, EMEA Web Strategy & Commercial Performance, you'll set the strategy, roadmap and conversion agenda for web across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. It's a senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation working across our Medium/B2B and Small/eCommerce go-to-market motions. Working closely with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales, Commercial Operations and our central web and platform teams, you'll bring regional priorities together into one clear and commercially focused roadmap. You'll also provide functional leadership to regional Small/eCommerce Web Leads, creating the shared standards and playbook that enable local teams to move quickly while benefiting from common EMEA capabilities and learning. Office location London or Newcastle Hybrid Working - 3 days per week in our London or Newcastle office and 2 days from home. Key Responsibilities Summary of your day-to-day; No two days will look exactly the same, but your focus will always be on making web work harder as a commercial growth channel across EMEA. You'll move between setting strategy, understanding performance, making investment decisions and bringing teams and senior stakeholders together around the priorities that will have the greatest impact. You'll: • Own the EMEA web roadmap, turning regional commercial priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. • Set the experimentation and CRO agenda, deciding what we test, learn and scale across markets, from journey and form optimisation to personalisation and AI-led conversion. • Build scalable web capabilities across EMEA, creating common approaches for ABX and vertical journeys, speed-to-lead, measurement, reusable experiences and AI-enabled personalisation, optimisation and self-service, reducing hand-offs and enabling markets to move faster while operating within common standards. • Bring people with you, partnering with Performance Marketing, Regional Media, SEO/GEO, Product Marketing, Brand, Sales and platform teams to navigate competing priorities and create alignment around the roadmap. • Lead and develop a high-performing web organisation, creating a culture where ownership, experimentation, pace and measurable commercial impact matter. • Champion AI-driven performance acceleration, and ensure teams adopt emerging tools that improve speed, scale, targeting, and conversion optimisation. What we are looking for? You're a commercially minded digital leader who combines strategic thinking with the ability to turn ideas into measurable results. You're comfortable making decisions using data, challenging priorities and bringing senior stakeholders together in a complex international organisation. You'll bring: • Significant leadership experience across web, digital experience, CRO, experimentation, digital performance or conversion in a complex B2B, SaaS or technology environment. • A strong track record of delivering measurable commercial outcomes through digital and web, whether through pipeline, conversion, revenue or ROI. • Proven experience building, coaching and retaining high-performing, multi-market teams, including leading leaders. • Excellent stakeholder management skills, with the ability to build trust, influence senior colleagues and create alignment without relying on direct authority. • Deep knowledge of web strategy, customer journeys, CRO, experimentation, UX, content, analytics and performance insight. • A strong commercial and analytical mindset, with experience translating business priorities into clear roadmaps and making evidence-based investment and prioritisation decisions. • A bold, curious and pragmatic approach, with digital and AI fluency and the ability to operate effectively in ambiguity. Experience working across multilingual European markets and marketing qualifications would be advantageous. • Be a bold, action-oriented leader with the judgement to challenge priorities, navigate complexity and deliver ambitious commercial outcomes. • Strong digital and AI fluency, translating emerging capabilities into better customer experience, conversion, scalability and commercial performance. • Be a proven transformation leader who can set strategy while staying close to execution, simplifying ways of working and building scalable capabilities across markets. Benefits? We have plenty • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days. • 8 bank holiday days. • Paid 5 days yearly to volunteer through our Sage Foundation. • 50% income protection. • Holiday buy + sell. • Comprehensive health, dental, and vision coverage. • Work away scheme for up to 10 weeks a year. • Ongoing training and professional development. • Hybrid working. • Healthy Mind app membership. • Access to various helpful memberships for finances, health and wellbeing. Function Performance Marketing Country United Kingdom Office Location London;Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business. Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact. Explore our culture and benefits: We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We're a Disability Confident employer - if you're applying through this scheme or need adjustments at any stage, contact .
Funeral Service Specialist Location: C Powell Funeral Directors, Ware Job Type: 38.33 Hours per week Salary: £26,708.34 per annum + funeral plan commission payments We're looking for an empathetic, well-organised individual to join our team at C Powell Funeral Directors, Ware as a Funeral Service Specialist (Level One) click apply for full job details
Oct 25, 2026
Full time
Funeral Service Specialist Location: C Powell Funeral Directors, Ware Job Type: 38.33 Hours per week Salary: £26,708.34 per annum + funeral plan commission payments We're looking for an empathetic, well-organised individual to join our team at C Powell Funeral Directors, Ware as a Funeral Service Specialist (Level One) click apply for full job details
Our client are seeking an experienced Technical Project Manager to lead a portfolio of high-profile Microsoft and infrastructure transformation projects within a large and complex environment. The role will involve 1/2 days per week in Southampton and the rest remote working. This is an excellent opportunity for a delivery-focused Technical Project Manager who understands Microsoft technologies and can confidently drive technical teams, suppliers and stakeholders to achieve successful outcomes. This is not a traditional PM role focused solely on governance and reporting. The successful candidate will take ownership of delivery, proactively manage risks and dependencies, challenge where required and ensure technical workstreams remain on track. Key Projects You'll initially be leading a number of strategic transformation initiatives, including: Active Directory consolidation and modernisation Entra ID transformation and identity management initiatives Microsoft Intune consolidation and endpoint management projects Microsoft 365 tenant and service consolidation Large-scale file migrations from legacy file shares to SharePoint Online Transition of services from outsourced managed service providers to internal support teams Infrastructure and cloud transformation programmes Key Responsibilities Lead complex technical projects from initiation through to successful delivery. Develop and maintain project plans, RAID logs, governance packs and reporting. Coordinate multiple technical workstreams and project dependencies. Drive delivery progress and hold teams accountable for agreed milestones. Manage third-party suppliers, partners and internal delivery teams. Identify and proactively mitigate risks, issues and blockers. Deliver clear communication and reporting to senior stakeholders. Chair project boards, steering groups and technical workshops. Ensure operational readiness and a smooth transition into BAU support. Support decision-making through timely escalation and recommendations. Required Experience To be successful in this role, you'll have: Proven experience delivering complex Microsoft, cloud or infrastructure transformation projects. Strong understanding of Active Directory, Entra ID, Microsoft Intune and Microsoft 365 . Experience delivering migration, consolidation and service transition programmes. Experience managing third-party suppliers and technical delivery teams. Strong knowledge of governance, risk, issue and dependency management. Experience managing multiple concurrent technical workstreams. Excellent stakeholder management and communication skills. Ability to operate effectively across both technical and business audiences.
Oct 25, 2026
Full time
Our client are seeking an experienced Technical Project Manager to lead a portfolio of high-profile Microsoft and infrastructure transformation projects within a large and complex environment. The role will involve 1/2 days per week in Southampton and the rest remote working. This is an excellent opportunity for a delivery-focused Technical Project Manager who understands Microsoft technologies and can confidently drive technical teams, suppliers and stakeholders to achieve successful outcomes. This is not a traditional PM role focused solely on governance and reporting. The successful candidate will take ownership of delivery, proactively manage risks and dependencies, challenge where required and ensure technical workstreams remain on track. Key Projects You'll initially be leading a number of strategic transformation initiatives, including: Active Directory consolidation and modernisation Entra ID transformation and identity management initiatives Microsoft Intune consolidation and endpoint management projects Microsoft 365 tenant and service consolidation Large-scale file migrations from legacy file shares to SharePoint Online Transition of services from outsourced managed service providers to internal support teams Infrastructure and cloud transformation programmes Key Responsibilities Lead complex technical projects from initiation through to successful delivery. Develop and maintain project plans, RAID logs, governance packs and reporting. Coordinate multiple technical workstreams and project dependencies. Drive delivery progress and hold teams accountable for agreed milestones. Manage third-party suppliers, partners and internal delivery teams. Identify and proactively mitigate risks, issues and blockers. Deliver clear communication and reporting to senior stakeholders. Chair project boards, steering groups and technical workshops. Ensure operational readiness and a smooth transition into BAU support. Support decision-making through timely escalation and recommendations. Required Experience To be successful in this role, you'll have: Proven experience delivering complex Microsoft, cloud or infrastructure transformation projects. Strong understanding of Active Directory, Entra ID, Microsoft Intune and Microsoft 365 . Experience delivering migration, consolidation and service transition programmes. Experience managing third-party suppliers and technical delivery teams. Strong knowledge of governance, risk, issue and dependency management. Experience managing multiple concurrent technical workstreams. Excellent stakeholder management and communication skills. Ability to operate effectively across both technical and business audiences.
We Are Teva We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collab click apply for full job details
Oct 25, 2026
Full time
We Are Teva We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collab click apply for full job details
Audit & Accounts Manager / Audit Manager - SUPERB ROLE McGinnis Loy Associates is proud to be working with a fast-growing Top20 Accountancy Firm who are looking to strengthen their Audit function and recruit a Qualified ACA or ACCA Audit Manager / Audit & Accounts Manager for their Reading based offices. Reporting to one of the Directors, you will be responsible for: Leading a variety of medium-sized and larger Audit assignments across multiple industry sectors within the Thames Valley, liaising with Partners when required Reviewing audit files, undertaking audit planning for upcoming jobs and leading/assisting Audit juniors with fieldwork Ensuring audit assignments are completed to a high standard, in time and within cost budgets agreed with Directors Supervising and reviewing on-site jobs completed by up to 4 junior Audit staff Using accounting software to provide accurate reporting for clients and third-parties Reviewing monthly and quarterly management accounts for limited companies and partnerships when required Finalising statutory accounts and related papers as required by Partners for final review and sign-off Some involvement with business development and bid-work in relation to new audit clients Providing input to product pricing, including new client fee quotes Applying your technical audit knowledge to juniors through on the job training To be considered for the role you should be a Qualified ACA or ACCA Audit Supervisor or Manager, ideally with 3+ years post-qualified Audit experience of SME and larger corporate businesses, and a working history either with a Top100 or a well-established regional Accountancy firm. You will have experience working in a team environment on multiple audit clients, building relationships with clients and internal management teams, able to prioritise and work to strict audit deadlines. As you will be attending client sites, you do need to be a car driver for this position. On offer is a salary to £70,000 depending on experience & qualifications with benefits to include company pension, healthcare and 23 days holiday. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or email. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
Oct 25, 2026
Full time
Audit & Accounts Manager / Audit Manager - SUPERB ROLE McGinnis Loy Associates is proud to be working with a fast-growing Top20 Accountancy Firm who are looking to strengthen their Audit function and recruit a Qualified ACA or ACCA Audit Manager / Audit & Accounts Manager for their Reading based offices. Reporting to one of the Directors, you will be responsible for: Leading a variety of medium-sized and larger Audit assignments across multiple industry sectors within the Thames Valley, liaising with Partners when required Reviewing audit files, undertaking audit planning for upcoming jobs and leading/assisting Audit juniors with fieldwork Ensuring audit assignments are completed to a high standard, in time and within cost budgets agreed with Directors Supervising and reviewing on-site jobs completed by up to 4 junior Audit staff Using accounting software to provide accurate reporting for clients and third-parties Reviewing monthly and quarterly management accounts for limited companies and partnerships when required Finalising statutory accounts and related papers as required by Partners for final review and sign-off Some involvement with business development and bid-work in relation to new audit clients Providing input to product pricing, including new client fee quotes Applying your technical audit knowledge to juniors through on the job training To be considered for the role you should be a Qualified ACA or ACCA Audit Supervisor or Manager, ideally with 3+ years post-qualified Audit experience of SME and larger corporate businesses, and a working history either with a Top100 or a well-established regional Accountancy firm. You will have experience working in a team environment on multiple audit clients, building relationships with clients and internal management teams, able to prioritise and work to strict audit deadlines. As you will be attending client sites, you do need to be a car driver for this position. On offer is a salary to £70,000 depending on experience & qualifications with benefits to include company pension, healthcare and 23 days holiday. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or email. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile
1st Line IT Support / Digital Operations Support Officer Location: Southampton, Hampshire (Hybrid Working) Contract: Full-Time Contract until March 2027 (initially) Rate: £21.12 per hour (Umbrella) IR35 Status: Inside IR35 Working Pattern: 2 days per week onsite in Southampton, 3 days remote An NHS organisation in Hampshire is seeking a 1st Line IT Support / Digital Operations Support Officer to join their team on a long-term contract basis. Whilst the formal title is Digital Operations Support Officer, the client has confirmed that this role is primarily focused on 1st Line IT Support , providing frontline technical assistance to end users and ensuring incidents and service requests are effectively managed through to resolution. Key Responsibilities Provide 1st Line IT support to end users across the organisation. Respond to and resolve hardware, software and user account issues. Log, update and manage incidents and service requests through the IT Service Management system. Troubleshoot desktop, laptop and peripheral issues. Support Microsoft 365 applications and services. Carry out Active Directory user administration tasks. Escalate complex issues to 2nd and 3rd Line support teams where appropriate. Deliver excellent customer service while meeting agreed service levels. Essential Experience Previous experience within a 1st Line Support, IT Support or Service Desk environment. Experience supporting Microsoft Windows environments. Microsoft 365 administration and user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Organised and able to manage multiple support requests. A proactive and positive approach to user support. Comfortable working independently and as part of a wider IT team. What's on Offer? Long-term contract until March 2027 initially. Hybrid working model with only 2 days per week onsite. Opportunity to support a large NHS organisation undergoing digital transformation. Competitive rate of £21.12 per hour (Umbrella). Immediate start available.
Oct 24, 2026
Full time
1st Line IT Support / Digital Operations Support Officer Location: Southampton, Hampshire (Hybrid Working) Contract: Full-Time Contract until March 2027 (initially) Rate: £21.12 per hour (Umbrella) IR35 Status: Inside IR35 Working Pattern: 2 days per week onsite in Southampton, 3 days remote An NHS organisation in Hampshire is seeking a 1st Line IT Support / Digital Operations Support Officer to join their team on a long-term contract basis. Whilst the formal title is Digital Operations Support Officer, the client has confirmed that this role is primarily focused on 1st Line IT Support , providing frontline technical assistance to end users and ensuring incidents and service requests are effectively managed through to resolution. Key Responsibilities Provide 1st Line IT support to end users across the organisation. Respond to and resolve hardware, software and user account issues. Log, update and manage incidents and service requests through the IT Service Management system. Troubleshoot desktop, laptop and peripheral issues. Support Microsoft 365 applications and services. Carry out Active Directory user administration tasks. Escalate complex issues to 2nd and 3rd Line support teams where appropriate. Deliver excellent customer service while meeting agreed service levels. Essential Experience Previous experience within a 1st Line Support, IT Support or Service Desk environment. Experience supporting Microsoft Windows environments. Microsoft 365 administration and user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Organised and able to manage multiple support requests. A proactive and positive approach to user support. Comfortable working independently and as part of a wider IT team. What's on Offer? Long-term contract until March 2027 initially. Hybrid working model with only 2 days per week onsite. Opportunity to support a large NHS organisation undergoing digital transformation. Competitive rate of £21.12 per hour (Umbrella). Immediate start available.
Head of Infrastructure London (Hybrid) Salary up to £100,000 Ashdown Group is working with a growing international organisation to recruit a Head of Infrastructure to lead and modernise its global IT infrastructure and operations. This is a senior leadership position for a technically strong infrastructure professional who enjoys remaining close to the technology. While responsible for infrastructure strategy, engineering teams and global operations, this is a hands-on technical leadership role rather than a purely strategic management position. You will be expected to understand the technical detail, troubleshoot complex infrastructure challenges and actively contribute to the design, implementation and improvement of enterprise technology services. Working closely with the IT Operations Director, you will drive infrastructure modernisation, platform consolidation and post-acquisition integration across UK and US operations. Key responsibilities: Lead and deliver the global infrastructure strategy while remaining technically involved in day-to-day operations and engineering decisions. Oversee and contribute to the management, configuration, optimisation and troubleshooting of cloud, network, server, storage, identity and end-user environments. Drive infrastructure modernisation, cloud adoption, platform consolidation and post-acquisition integration. Maintain strong technical oversight of Microsoft Azure, Microsoft 365, Active Directory/Entra ID, Intune, Nutanix and enterprise networking. Lead infrastructure engineering teams, managed service providers and offshore technical partners. Take ownership of infrastructure resilience, disaster recovery, security, service management and operational performance. Identify and resolve complex technical issues, improve processes and ensure infrastructure remains secure, reliable and scalable. Manage suppliers, infrastructure budgets and cost optimisation initiatives. About you: You will be an established infrastructure leader with a strong technical background and experience managing complex enterprise environments across multiple locations. You will combine leadership capability with practical technical expertise across cloud platforms, Microsoft technologies, identity, networking, virtualisation and infrastructure operations. You should be comfortable getting into the technical detail, challenging engineering decisions and contributing directly to troubleshooting and solution design when required. Experience within a fast-paced, acquisitive or private equity-backed organisation would be advantageous, particularly where you have delivered infrastructure transformation, migration or platform consolidation. You will be pragmatic, commercially aware and confident balancing strategic direction with hands-on technical delivery. Qualifications & Certifications Relevant professional qualifications are desirable, including: Microsoft certifications covering Azure administration, Microsoft 365 and enterprise administration. ITIL Foundation or Practitioner certification, demonstrating knowledge of IT service management best practices. Cisco networking certifications , such as CCNA or CCNP, or equivalent experience with enterprise networking technologies, including Cisco Meraki. Infrastructure and virtualisation qualifications covering server, storage and hypervisor technologies, including Nutanix or Hyper-V. If you are an experienced infrastructure leader who wants to remain technically engaged while shaping and delivering a global infrastructure strategy, we would be keen to hear from you.
Oct 24, 2026
Full time
Head of Infrastructure London (Hybrid) Salary up to £100,000 Ashdown Group is working with a growing international organisation to recruit a Head of Infrastructure to lead and modernise its global IT infrastructure and operations. This is a senior leadership position for a technically strong infrastructure professional who enjoys remaining close to the technology. While responsible for infrastructure strategy, engineering teams and global operations, this is a hands-on technical leadership role rather than a purely strategic management position. You will be expected to understand the technical detail, troubleshoot complex infrastructure challenges and actively contribute to the design, implementation and improvement of enterprise technology services. Working closely with the IT Operations Director, you will drive infrastructure modernisation, platform consolidation and post-acquisition integration across UK and US operations. Key responsibilities: Lead and deliver the global infrastructure strategy while remaining technically involved in day-to-day operations and engineering decisions. Oversee and contribute to the management, configuration, optimisation and troubleshooting of cloud, network, server, storage, identity and end-user environments. Drive infrastructure modernisation, cloud adoption, platform consolidation and post-acquisition integration. Maintain strong technical oversight of Microsoft Azure, Microsoft 365, Active Directory/Entra ID, Intune, Nutanix and enterprise networking. Lead infrastructure engineering teams, managed service providers and offshore technical partners. Take ownership of infrastructure resilience, disaster recovery, security, service management and operational performance. Identify and resolve complex technical issues, improve processes and ensure infrastructure remains secure, reliable and scalable. Manage suppliers, infrastructure budgets and cost optimisation initiatives. About you: You will be an established infrastructure leader with a strong technical background and experience managing complex enterprise environments across multiple locations. You will combine leadership capability with practical technical expertise across cloud platforms, Microsoft technologies, identity, networking, virtualisation and infrastructure operations. You should be comfortable getting into the technical detail, challenging engineering decisions and contributing directly to troubleshooting and solution design when required. Experience within a fast-paced, acquisitive or private equity-backed organisation would be advantageous, particularly where you have delivered infrastructure transformation, migration or platform consolidation. You will be pragmatic, commercially aware and confident balancing strategic direction with hands-on technical delivery. Qualifications & Certifications Relevant professional qualifications are desirable, including: Microsoft certifications covering Azure administration, Microsoft 365 and enterprise administration. ITIL Foundation or Practitioner certification, demonstrating knowledge of IT service management best practices. Cisco networking certifications , such as CCNA or CCNP, or equivalent experience with enterprise networking technologies, including Cisco Meraki. Infrastructure and virtualisation qualifications covering server, storage and hypervisor technologies, including Nutanix or Hyper-V. If you are an experienced infrastructure leader who wants to remain technically engaged while shaping and delivering a global infrastructure strategy, we would be keen to hear from you.
POSITION TITLE: Supervising Social Worker EMPLOYER: BANYA FAMILY PLACEMENT AGENCY RESPONSIBLE TO: Fostering Manager and Banya Directors SALARY: £35,000 - £45,000 per annum, depending on experience WORK LOCATION/S: Yorkshire BENEFITS: Employer's contribution to the pension KEY RESPONSIBILITIES Work as part of a multi-disciplinary team click apply for full job details
Oct 24, 2026
Seasonal
POSITION TITLE: Supervising Social Worker EMPLOYER: BANYA FAMILY PLACEMENT AGENCY RESPONSIBLE TO: Fostering Manager and Banya Directors SALARY: £35,000 - £45,000 per annum, depending on experience WORK LOCATION/S: Yorkshire BENEFITS: Employer's contribution to the pension KEY RESPONSIBILITIES Work as part of a multi-disciplinary team click apply for full job details
Description Head of Financial Crime Operations Location: Southampton & Cardiff Reporting to: Director of Specialist Banking Operations Closing date: Friday, 6th November at 5pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Working Hours: You will work a 37.5 hour week, with shifts between 9am - 5:30pm Monday - Friday. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office, with flexibility to work the rest from home. You will also be expected to travel to other office locations depending on business needs. The Opportunity: The Head of Financial Crime Operations holds end-to-end accountability for Starling's financial crime operational delivery across multiple teams, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Customer Due Diligence (CDD/EDD) As an Experienced People Leader in the First Line of Defence, this role leads a team of senior professionals and team managers, influences strategic direction, builds a shared sense of purpose, and ensures robust governance aligned with departmental strategy and the Bank's Risk Appetite. What You'll Do: AML, CTF & Due Diligence Operations Oversee the end-to-end Operations performance and operational delivery for AML, CTF, CDD, and EDD across customer segments in line with agreed SLAs. Ensure alert handling and case reviews are responded to in a high-quality, timely manner, maintaining resourcing to handle workload demand and manage operational KPIs, OKRs, and KRIs. Lead the continuous improvement of the control environment to focus teams on taking a risk-based approach and reducing false-positive alerts. Maintain awareness of specific financial crime typologies unique to SME customers and partner closely with SME leadership and commercial teams to build, develop, and align financial crime capabilities and operating models specifically for SME customers. Leadership & Stakeholder Management Recruit, manage, and develop capacity/capability to deliver a highly engaged, skilled, and sustainable workforce. Partner effectively across 2nd Line Risk, Compliance, Product, Engineering, and Data to embed new initiatives and regulatory updates Operational Leadership & Efficiency Proactively identify opportunities to optimise processes, drive continuous improvements, and improve customer outcomes across Financial Crime Operations. Deliver consistent communication across teams and engage with operational managers to create an empowered problem-solving culture Budgeting & Functional Governance Identify direction based on departmental strategy, set functional goals, and hold accountability for functional results, budgeting, and full resourcing decisions. Navigate complex organisational challenges, including change management, and resolve significant team or functional conflicts while making risk decisions with departmental impact. Requirements What You'll Bring: Deep subject matter expertise in UK Financial Crime regulatory guidelines, MLRs, JMLSG, PEPs, and Sanctions. Technical competency in understanding models, data, MI, statistical analysis, and operational workflows. Proven track record of managing large scale, complex financial crime operations, customer onboarding, and risk frameworks within regulated banking. Behaviours & Competencies: Strong people leadership across multiple teams and layers, building a shared sense of purpose and driving advanced coaching, team development, and strategic planning. Accountable, resilient, and customer-focused leadership style that role models Starling Group values and makes difficult decisions with full transparency. Analytical mindset with the ability to champion simplicity across functions, encourage external input and disruptive thinking, and raise the bar for strategic performance. Excellent communication and listening skills, creating a safe environment to share feedback, surface issues, and resolve conflicting requirements across functions. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.
Oct 24, 2026
Full time
Description Head of Financial Crime Operations Location: Southampton & Cardiff Reporting to: Director of Specialist Banking Operations Closing date: Friday, 6th November at 5pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Working Hours: You will work a 37.5 hour week, with shifts between 9am - 5:30pm Monday - Friday. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office, with flexibility to work the rest from home. You will also be expected to travel to other office locations depending on business needs. The Opportunity: The Head of Financial Crime Operations holds end-to-end accountability for Starling's financial crime operational delivery across multiple teams, including Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Customer Due Diligence (CDD/EDD) As an Experienced People Leader in the First Line of Defence, this role leads a team of senior professionals and team managers, influences strategic direction, builds a shared sense of purpose, and ensures robust governance aligned with departmental strategy and the Bank's Risk Appetite. What You'll Do: AML, CTF & Due Diligence Operations Oversee the end-to-end Operations performance and operational delivery for AML, CTF, CDD, and EDD across customer segments in line with agreed SLAs. Ensure alert handling and case reviews are responded to in a high-quality, timely manner, maintaining resourcing to handle workload demand and manage operational KPIs, OKRs, and KRIs. Lead the continuous improvement of the control environment to focus teams on taking a risk-based approach and reducing false-positive alerts. Maintain awareness of specific financial crime typologies unique to SME customers and partner closely with SME leadership and commercial teams to build, develop, and align financial crime capabilities and operating models specifically for SME customers. Leadership & Stakeholder Management Recruit, manage, and develop capacity/capability to deliver a highly engaged, skilled, and sustainable workforce. Partner effectively across 2nd Line Risk, Compliance, Product, Engineering, and Data to embed new initiatives and regulatory updates Operational Leadership & Efficiency Proactively identify opportunities to optimise processes, drive continuous improvements, and improve customer outcomes across Financial Crime Operations. Deliver consistent communication across teams and engage with operational managers to create an empowered problem-solving culture Budgeting & Functional Governance Identify direction based on departmental strategy, set functional goals, and hold accountability for functional results, budgeting, and full resourcing decisions. Navigate complex organisational challenges, including change management, and resolve significant team or functional conflicts while making risk decisions with departmental impact. Requirements What You'll Bring: Deep subject matter expertise in UK Financial Crime regulatory guidelines, MLRs, JMLSG, PEPs, and Sanctions. Technical competency in understanding models, data, MI, statistical analysis, and operational workflows. Proven track record of managing large scale, complex financial crime operations, customer onboarding, and risk frameworks within regulated banking. Behaviours & Competencies: Strong people leadership across multiple teams and layers, building a shared sense of purpose and driving advanced coaching, team development, and strategic planning. Accountable, resilient, and customer-focused leadership style that role models Starling Group values and makes difficult decisions with full transparency. Analytical mindset with the ability to champion simplicity across functions, encourage external input and disruptive thinking, and raise the bar for strategic performance. Excellent communication and listening skills, creating a safe environment to share feedback, surface issues, and resolve conflicting requirements across functions. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.
Senior 2nd Line Support Analyst Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects and improvements. There is a great role for anyone who has plans of being a manager in the future, as it is a hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP/IP, VPN and connectivity issues Support device builds, deployments, upgrades and rollouts Investigate recurring issues and contribute to technical improvements Maintain accurate documentation and IT records Work with 3rd line, infrastructure, networking and security teams Provide technical guidance to 1st line where required Technical Skills Windows 10/11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID/Azure DNS & DHCP Networking, VPN & TCP/IP Enterprise endpoint support PowerShell desirable Experience Previous 2nd Line / Desktop Support / IT Engineer experience Strong troubleshooting and problem-solving skills Experience supporting large user environments Comfortable taking ownership of complex technical issues Strong communication and documentation skills Benefits Hybrid working - 3 days onsite / 2 remote after probation Funded training and certifications Technical mentoring and development Clear progression into 3rd Line, Infrastructure, Networking or Cloud Collaborative and supportive IT team 25 days leave + bank holidays Regular team events and social activities Senior 2nd Line Support Analyst Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Oct 24, 2026
Full time
Senior 2nd Line Support Analyst Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects and improvements. There is a great role for anyone who has plans of being a manager in the future, as it is a hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP/IP, VPN and connectivity issues Support device builds, deployments, upgrades and rollouts Investigate recurring issues and contribute to technical improvements Maintain accurate documentation and IT records Work with 3rd line, infrastructure, networking and security teams Provide technical guidance to 1st line where required Technical Skills Windows 10/11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID/Azure DNS & DHCP Networking, VPN & TCP/IP Enterprise endpoint support PowerShell desirable Experience Previous 2nd Line / Desktop Support / IT Engineer experience Strong troubleshooting and problem-solving skills Experience supporting large user environments Comfortable taking ownership of complex technical issues Strong communication and documentation skills Benefits Hybrid working - 3 days onsite / 2 remote after probation Funded training and certifications Technical mentoring and development Clear progression into 3rd Line, Infrastructure, Networking or Cloud Collaborative and supportive IT team 25 days leave + bank holidays Regular team events and social activities Senior 2nd Line Support Analyst Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
