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sales advisor
Sales Advisor
Bloor Homes - Sales & Marketing Worcester, Worcestershire
At Bloor Homes, our Sales Advisors are an integral part of the team - one that doesn't just sell bricks and mortar, but that helps make our customers' dream new homes become a reality. Reporting to the Sales Manager, you'll be one of the first points of contact for homebuyers, as well as liaising with solicitors, estate agents and bank and building society managers and valuers click apply for full job details
Oct 25, 2026
Full time
At Bloor Homes, our Sales Advisors are an integral part of the team - one that doesn't just sell bricks and mortar, but that helps make our customers' dream new homes become a reality. Reporting to the Sales Manager, you'll be one of the first points of contact for homebuyers, as well as liaising with solicitors, estate agents and bank and building society managers and valuers click apply for full job details
Sales Recruit UK
Showroom & Trade Counter Sales Advisor
Sales Recruit UK Clydebank, Dunbartonshire
First step on the ladder to a career in professional sales or branch management within the building sector Work with trade and retail customers across a wide variety of product ranges The chance to get involved in trade projects THE CLIENT A business that helps tradespeople and homeowners across the west of Scotland turn a plan into a finished job, with the design done in-house so customers can see th click apply for full job details
Oct 24, 2026
Full time
First step on the ladder to a career in professional sales or branch management within the building sector Work with trade and retail customers across a wide variety of product ranges The chance to get involved in trade projects THE CLIENT A business that helps tradespeople and homeowners across the west of Scotland turn a plan into a finished job, with the design done in-house so customers can see th click apply for full job details
Bellway Homes
Sales Advisor
Bellway Homes Virginia Water, Surrey
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working click apply for full job details
Oct 24, 2026
Full time
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working click apply for full job details
Virgin Media O2
Field Sales Representative
Virgin Media O2 Newport, Gwent
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Oct 24, 2026
Full time
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Virgin Media O2
Field Sales Representative
Virgin Media O2 Stirling, Stirlingshire
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Oct 24, 2026
Full time
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Group 1 Automotive
Service Advisor - Volkswagen Peterborough
Group 1 Automotive Peterborough, Cambridgeshire
Service Advisor - Volkswagen Peterborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Oct 24, 2026
Full time
Service Advisor - Volkswagen Peterborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Lister
Slater Hogg Howison Kirkcaldy, Fife
Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Sales Lister to join our successful Slater Hogg & Howison residential sales team in Kirkcaldy . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Sales Lister? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Your Role as an Lister The main purpose of your role is to deliver exceptional service to customers while driving business results. Your responsibilities include: Generating and booking property valuations Conducting property viewings with prospective buyers Negotiating offers and agreeing on sales Progressing sales through to exchange and completion Maximising every opportunity to schedule appointments for the branch Mortgage Advisor Skills and Experience We're Looking For To succeed in this role, you will: Ideally, have previous sales experience Be able to generate new business in a target-driven environment Deliver outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and kickstart your career, with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA09078
Oct 24, 2026
Full time
Job Description Connells Group, the Home of Opportunity , is seeking a highly motivated Sales Lister to join our successful Slater Hogg & Howison residential sales team in Kirkcaldy . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Sales Lister? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Your Role as an Lister The main purpose of your role is to deliver exceptional service to customers while driving business results. Your responsibilities include: Generating and booking property valuations Conducting property viewings with prospective buyers Negotiating offers and agreeing on sales Progressing sales through to exchange and completion Maximising every opportunity to schedule appointments for the branch Mortgage Advisor Skills and Experience We're Looking For To succeed in this role, you will: Ideally, have previous sales experience Be able to generate new business in a target-driven environment Deliver outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and kickstart your career, with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA09078
William H Brown
Estate Agent
William H Brown Hunstanton, Norfolk
Job Description Connells Group, the Home of Opportunity , is looking for a highly motivated Trainee Estate Agent (Sales Negotiator) to join our successful William H Brown residential sales team in Hunstanton . As part of the Connells Group - the UK's leading and most recognised property services business - this is an outstanding opportunity to launch or accelerate your career in estate agency. You'll benefit from industry-leading training, a clear and demonstrable career pathway, and the support of a market-leading organisation with a proven track record of developing talent. This is an entry-level role designed to develop you into a fully-fledged estate agency professional. You will learn every aspect of the estate agency model through a structured, industry-leading development and training programme, setting you up and providing exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services, allowing you to control your career. £25k Basic Salary with Uncapped Commission Clear Career Progression A Quick Look at the Role In this role, you will help people find their dream home while building a rewarding career in property. With full training provided, you will: Generate and book property valuations Conduct property viewings with prospective buyers Negotiate offers and agree on sales Maximise every opportunity to arrange appointments for the branch Mortgage Advisor Deliver exceptional customer service throughout the sales journey. What's in It for You? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance environment Opportunities to compete for top achievers' awards Skills and Experience We're Looking For To be successful as a Trainee Estate Agent, you will: Be passionate about delivering outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle. Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and build a successful career with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA08582
Oct 24, 2026
Full time
Job Description Connells Group, the Home of Opportunity , is looking for a highly motivated Trainee Estate Agent (Sales Negotiator) to join our successful William H Brown residential sales team in Hunstanton . As part of the Connells Group - the UK's leading and most recognised property services business - this is an outstanding opportunity to launch or accelerate your career in estate agency. You'll benefit from industry-leading training, a clear and demonstrable career pathway, and the support of a market-leading organisation with a proven track record of developing talent. This is an entry-level role designed to develop you into a fully-fledged estate agency professional. You will learn every aspect of the estate agency model through a structured, industry-leading development and training programme, setting you up and providing exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services, allowing you to control your career. £25k Basic Salary with Uncapped Commission Clear Career Progression A Quick Look at the Role In this role, you will help people find their dream home while building a rewarding career in property. With full training provided, you will: Generate and book property valuations Conduct property viewings with prospective buyers Negotiate offers and agree on sales Maximise every opportunity to arrange appointments for the branch Mortgage Advisor Deliver exceptional customer service throughout the sales journey. What's in It for You? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance environment Opportunities to compete for top achievers' awards Skills and Experience We're Looking For To be successful as a Trainee Estate Agent, you will: Be passionate about delivering outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle. Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and build a successful career with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA08582
First Mortgage
Protection Advisor
First Mortgage Bath, Somerset
Protection Advisor Location: Office base in Bath with potential of hybrid working Salary: Up to £42,500 basic, uncapped commission structure Contract: Full-Time, Permanent What you'll receive: A brand and culture that helps you succeed: One of the UK's most trusted (Trustpilot reviews) Customer-centric advice model - no hard sales Supportive, people first environment Earning potential & growth Competitive click apply for full job details
Oct 24, 2026
Full time
Protection Advisor Location: Office base in Bath with potential of hybrid working Salary: Up to £42,500 basic, uncapped commission structure Contract: Full-Time, Permanent What you'll receive: A brand and culture that helps you succeed: One of the UK's most trusted (Trustpilot reviews) Customer-centric advice model - no hard sales Supportive, people first environment Earning potential & growth Competitive click apply for full job details
Persimmon Homes
Sales Advisor
Persimmon Homes Malmesbury, Wiltshire
Job Title: Sales Advisor Location: Midsomer Norton, BA3 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Oct 24, 2026
Full time
Job Title: Sales Advisor Location: Midsomer Norton, BA3 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Flotek
IT Specialist Team Leader
Flotek Bridgend, Mid Glamorgan
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Oct 24, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Virgin Media O2
Field Sales Representative
Virgin Media O2 Lancaster, Lancashire
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Oct 24, 2026
Full time
About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Buy it direct
Senior Marketplace Executive
Buy it direct Huddersfield, Yorkshire
Senior Marketplace Executive Buy It Direct Group Huddersfield Up to 40,000 Full time, permanent Ready to own the channels, not just support them? Buy It Direct Group runs a family of UK online retailers, including Appliances Direct, Laptops Direct, Furniture123, Better Bathrooms and Outdoor Living Hot Tubs. Marketplaces are a big part of how we reach customers. We trade on eBay, Amazon and B&Q today, and we want to be on more. We're bringing in Linnworks to run our B&Q channel and to make it quicker for us to launch on new platforms. That makes this the right time to bring in someone experienced who can grow what we have and help decide where we go next. You'll be the day-to-day owner of our marketplace channels. You'll work closely with our trading, operations and development teams and report to. What you'll do Run our eBay, Amazon and B&Q accounts day to day, and help us assess and launch new marketplaces. Own marketplace performance, meaning sales, margin and cost of sale by channel. Each week you'll report to the trading team on what's working and what needs fixing. Be our lead on Linnworks. Help get B&Q running smoothly through it, then use it to get new channels live quickly. Keep account health in good shape, covering dispatch times, late shipments, tracking, returns and seller standards. Fix problems before they turn into penalties. Set and manage marketplace pricing and promotions within agreed rules, including coupons, deals and sponsored ads. Judge them on profit, not just sales. Improve listing quality across the range with better titles, content, images and A+ content, and fix listings that are mismatched or suppressed. Work with category traders to decide which products go on which channel. Grow the range wherever the margin supports it. Keep track of changes to marketplace fees, policies and features, and explain what they mean for us. What we're looking for Proven hands-on experience running Amazon and eBay seller accounts. Experience with B&Q (Mirakl) or other marketplaces is a big plus. Experience with a multichannel platform such as Linnworks, ChannelAdvisor or similar. Linnworks experience will make you stand out. A commercial mindset. You understand fees, margin and cost of sale, and you know that not every sale makes a profit. Strong Excel skills. You're comfortable with large product and order datasets, pivot tables and lookups. A track record of managing account health and resolving issues with marketplace support teams. The confidence to work with traders, the warehouse, finance and developers, and to push for what the channel needs. You're organised, self-driven and you stick with a problem until it's solved. What we can offer Ownership of a channel mix that matters to the group's plans, with support to grow it. A real say in which new platforms we launch on next. A role that grows as the channels grow. Salary up to 40,000 Healthcare cash plan. Your birthday off after a year with us. Staff discount across all of our brands. Free on-site parking.
Oct 23, 2026
Full time
Senior Marketplace Executive Buy It Direct Group Huddersfield Up to 40,000 Full time, permanent Ready to own the channels, not just support them? Buy It Direct Group runs a family of UK online retailers, including Appliances Direct, Laptops Direct, Furniture123, Better Bathrooms and Outdoor Living Hot Tubs. Marketplaces are a big part of how we reach customers. We trade on eBay, Amazon and B&Q today, and we want to be on more. We're bringing in Linnworks to run our B&Q channel and to make it quicker for us to launch on new platforms. That makes this the right time to bring in someone experienced who can grow what we have and help decide where we go next. You'll be the day-to-day owner of our marketplace channels. You'll work closely with our trading, operations and development teams and report to. What you'll do Run our eBay, Amazon and B&Q accounts day to day, and help us assess and launch new marketplaces. Own marketplace performance, meaning sales, margin and cost of sale by channel. Each week you'll report to the trading team on what's working and what needs fixing. Be our lead on Linnworks. Help get B&Q running smoothly through it, then use it to get new channels live quickly. Keep account health in good shape, covering dispatch times, late shipments, tracking, returns and seller standards. Fix problems before they turn into penalties. Set and manage marketplace pricing and promotions within agreed rules, including coupons, deals and sponsored ads. Judge them on profit, not just sales. Improve listing quality across the range with better titles, content, images and A+ content, and fix listings that are mismatched or suppressed. Work with category traders to decide which products go on which channel. Grow the range wherever the margin supports it. Keep track of changes to marketplace fees, policies and features, and explain what they mean for us. What we're looking for Proven hands-on experience running Amazon and eBay seller accounts. Experience with B&Q (Mirakl) or other marketplaces is a big plus. Experience with a multichannel platform such as Linnworks, ChannelAdvisor or similar. Linnworks experience will make you stand out. A commercial mindset. You understand fees, margin and cost of sale, and you know that not every sale makes a profit. Strong Excel skills. You're comfortable with large product and order datasets, pivot tables and lookups. A track record of managing account health and resolving issues with marketplace support teams. The confidence to work with traders, the warehouse, finance and developers, and to push for what the channel needs. You're organised, self-driven and you stick with a problem until it's solved. What we can offer Ownership of a channel mix that matters to the group's plans, with support to grow it. A real say in which new platforms we launch on next. A role that grows as the channels grow. Salary up to 40,000 Healthcare cash plan. Your birthday off after a year with us. Staff discount across all of our brands. Free on-site parking.
Persimmon Homes
Sales Advisor
Persimmon Homes Brinkworth, Wiltshire
Job Title: Sales Advisor Location: Warminster, BA12 8GP Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Oct 23, 2026
Full time
Job Title: Sales Advisor Location: Warminster, BA12 8GP Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Advisor and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
BDO UK
Head of GTM - Tax
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for a Head of Go To Market aligned to our Tax stream. Role purpose The Head of GTM Tax is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM (Tax) leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for a Head of Go To Market aligned to our Tax stream. Role purpose The Head of GTM Tax is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM (Tax) leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Director of Go To Market
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales & Marketing team is building a function that reflects who we are: open, trusted and focused on shaping what matters. You'll join a team big enough to offer big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond. You'll bring ideas, challenge thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and see how connected teams drive our 2028 growth ambitions. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing. We'll help you succeed In this team, development is central to how we work. You'll have access to best in class training, clear capability frameworks and hands on learning that give you the confidence and skills to grow quickly. We make it personal with supportive teams where you belong, are trusted, and take transformative work on early. You'll collaborate across service lines and leadership levels, building relationships grounded in openness and accountability. You'll bring your best - taking ownership, delivering quality and building trust across the firm. In return, you'll get clarity, fair feedback and the development you need to succeed. You won't just complete tasks - you'll help shape how the team evolves and how we support the business. Role purpose The Director of Go-to-Market leads the Heads of GTM and the wider GTM Business Partner capability across BDO's Service Streams, Sectors and Regions. The role ensures deployed teams focus on the right markets, buyers and opportunities, with the skills and capacity required to deliver clear growth outcomes for the firm. The role has firm-wide responsibility for the Sales & Marketing planning process and, as Head of the GTM capability, defines GTM excellence, sets consistent standards and strengthens the capability of the team. It owns the GTM framework, commercial architecture, planning standards and deployed Business Partner model, ensuring GTM is buyer-led, insight-driven and focused on the highest-value opportunities. The Director works closely with Clients & Markets Partners across Service Streams, Sectors and Regions to agree growth priorities and determine where Sales & Marketing can have the greatest impact. As a member of the Sales & Marketing Executive, the Director also works with the Directors of Sales, Marketing and Operations to move priorities effectively from strategy into execution and make best use of the function's people, tools and technology. Key responsibilities Define and maintain the firm-wide GTM framework Translate growth strategy, market opportunity and buyer need into clear commercial priorities Establish how sectors, services, propositions and buyer issues come together within the GTM model Challenge fragmented or service-led activity and combine value propositions where this will create stronger market or buyer engagement and better commercial outcomes Define the GTM standards and commercial decision framework used within the Sales & Marketing planning process Set expectations for how Heads of GTM diagnose, contract and prioritise demand Provide challenge where priorities are fragmented, insufficiently evidenced or competing for limited capacity Set the approach for market segmentation, buyer understanding and opportunity identification Lead the commercial definition of priority propositions, including the target buyer, buyer problem, differentiated value and supporting proof Define a consistent approach for developing Sales Plays that bring together a priority opportunity, target buyers, their business needs, BDO's proposition and the intended commercial outcome Evaluate the effectiveness of Sales Plays, scaling approaches that deliver value and adapting or stopping those that do not Lead the Heads of GTM and the GTM Business Partner capability across Service Streams, Sectors and Regions, ensuring their priorities and activity contribute directly to the firm's growth strategy and most significant revenue opportunities Set clear standards, role expectations and ways of working for deployed GTM teams Coach and develop senior GTM leaders and strengthen capability across the team Bring together the appropriate Sales & Marketing capabilities across the Find, Win and Grow client lifecycle to support agreed GTM priorities Ensure briefs clearly define the opportunity, required outcome, ownership and measures of success before work moves into execution Improve hand-offs from identifying priority markets and opportunities, through converting opportunities into clients, to developing and expanding existing client relationships, while maintaining clear accountability within each capability Build learning from campaigns, pursuits, client conversations and wins and losses back into GTM planning Scale what creates value and stop activity that does not Contribute to function-wide strategy, priorities and investment decisions Build trusted relationships with senior Partners and leaders across the firm You'll be someone with: Significant senior experience in GTM, commercial strategy, market strategy, business development or a related discipline within professional services Strong commercial judgement and understanding of B2B buying behaviour Experience operating in a complex matrix environment and influencing senior stakeholders Proven ability to translate strategy and insight into clear commercial priorities Experience shaping segmentation, propositions, GTM plans or Sales Plays Strong understanding of how Sales, Marketing and Operations combine to drive growth Confidence using market and commercial data to inform decisions Strong people leadership and capability-building experience Experience of commercial transformation is advantageous Professional services experience is beneficial At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales & Marketing team is building a function that reflects who we are: open, trusted and focused on shaping what matters. You'll join a team big enough to offer big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond. You'll bring ideas, challenge thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and see how connected teams drive our 2028 growth ambitions. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing. We'll help you succeed In this team, development is central to how we work. You'll have access to best in class training, clear capability frameworks and hands on learning that give you the confidence and skills to grow quickly. We make it personal with supportive teams where you belong, are trusted, and take transformative work on early. You'll collaborate across service lines and leadership levels, building relationships grounded in openness and accountability. You'll bring your best - taking ownership, delivering quality and building trust across the firm. In return, you'll get clarity, fair feedback and the development you need to succeed. You won't just complete tasks - you'll help shape how the team evolves and how we support the business. Role purpose The Director of Go-to-Market leads the Heads of GTM and the wider GTM Business Partner capability across BDO's Service Streams, Sectors and Regions. The role ensures deployed teams focus on the right markets, buyers and opportunities, with the skills and capacity required to deliver clear growth outcomes for the firm. The role has firm-wide responsibility for the Sales & Marketing planning process and, as Head of the GTM capability, defines GTM excellence, sets consistent standards and strengthens the capability of the team. It owns the GTM framework, commercial architecture, planning standards and deployed Business Partner model, ensuring GTM is buyer-led, insight-driven and focused on the highest-value opportunities. The Director works closely with Clients & Markets Partners across Service Streams, Sectors and Regions to agree growth priorities and determine where Sales & Marketing can have the greatest impact. As a member of the Sales & Marketing Executive, the Director also works with the Directors of Sales, Marketing and Operations to move priorities effectively from strategy into execution and make best use of the function's people, tools and technology. Key responsibilities Define and maintain the firm-wide GTM framework Translate growth strategy, market opportunity and buyer need into clear commercial priorities Establish how sectors, services, propositions and buyer issues come together within the GTM model Challenge fragmented or service-led activity and combine value propositions where this will create stronger market or buyer engagement and better commercial outcomes Define the GTM standards and commercial decision framework used within the Sales & Marketing planning process Set expectations for how Heads of GTM diagnose, contract and prioritise demand Provide challenge where priorities are fragmented, insufficiently evidenced or competing for limited capacity Set the approach for market segmentation, buyer understanding and opportunity identification Lead the commercial definition of priority propositions, including the target buyer, buyer problem, differentiated value and supporting proof Define a consistent approach for developing Sales Plays that bring together a priority opportunity, target buyers, their business needs, BDO's proposition and the intended commercial outcome Evaluate the effectiveness of Sales Plays, scaling approaches that deliver value and adapting or stopping those that do not Lead the Heads of GTM and the GTM Business Partner capability across Service Streams, Sectors and Regions, ensuring their priorities and activity contribute directly to the firm's growth strategy and most significant revenue opportunities Set clear standards, role expectations and ways of working for deployed GTM teams Coach and develop senior GTM leaders and strengthen capability across the team Bring together the appropriate Sales & Marketing capabilities across the Find, Win and Grow client lifecycle to support agreed GTM priorities Ensure briefs clearly define the opportunity, required outcome, ownership and measures of success before work moves into execution Improve hand-offs from identifying priority markets and opportunities, through converting opportunities into clients, to developing and expanding existing client relationships, while maintaining clear accountability within each capability Build learning from campaigns, pursuits, client conversations and wins and losses back into GTM planning Scale what creates value and stop activity that does not Contribute to function-wide strategy, priorities and investment decisions Build trusted relationships with senior Partners and leaders across the firm You'll be someone with: Significant senior experience in GTM, commercial strategy, market strategy, business development or a related discipline within professional services Strong commercial judgement and understanding of B2B buying behaviour Experience operating in a complex matrix environment and influencing senior stakeholders Proven ability to translate strategy and insight into clear commercial priorities Experience shaping segmentation, propositions, GTM plans or Sales Plays Strong understanding of how Sales, Marketing and Operations combine to drive growth Confidence using market and commercial data to inform decisions Strong people leadership and capability-building experience Experience of commercial transformation is advantageous Professional services experience is beneficial At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mann
Sales Negotiator
Mann Swanley, Kent
Job Description At Connells Group, the Home of Opportunity , is seeking a highly motivated Estate Agent / Sales Negotiator to join our successful Mann residential sales team in Swanley . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Sales Negotiator? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Your Role as an Sales Negotiator The main purpose of your role is to deliver exceptional service to customers while driving business results. Your responsibilities include: Generating and booking property valuations Conducting property viewings with prospective buyers Negotiating offers and agreeing on sales Progressing sales through to exchange and completion Maximising every opportunity to schedule appointments for the branch Mortgage Advisor Skills and Experience We're Looking For To succeed in this role, you will: Ideally, have previous sales experience Be able to generate new business in a target-driven environment Deliver outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and kickstart your career, with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA08595
Oct 23, 2026
Full time
Job Description At Connells Group, the Home of Opportunity , is seeking a highly motivated Estate Agent / Sales Negotiator to join our successful Mann residential sales team in Swanley . As part of the UK's leading and most recognised property services business, this role offers an outstanding opportunity to grow your career in estate agency. You'll benefit from industry-leading training and support, a clear and demonstrable career ladder, and exposure to diverse pathways across the business, including Sales, Lettings, Mortgage Services, Land, New Homes , and other specialist services. £25k Basic Salary with Uncapped Commission Career Progression Why Join Us as an Sales Negotiator? Industry-leading training and development A clear and achievable career ladder within Connells Group A supportive, rewarding and high-performance working environment Opportunities to compete for top achievers' awards Competitive basic salary with uncapped commission Your Role as an Sales Negotiator The main purpose of your role is to deliver exceptional service to customers while driving business results. Your responsibilities include: Generating and booking property valuations Conducting property viewings with prospective buyers Negotiating offers and agreeing on sales Progressing sales through to exchange and completion Maximising every opportunity to schedule appointments for the branch Mortgage Advisor Skills and Experience We're Looking For To succeed in this role, you will: Ideally, have previous sales experience Be able to generate new business in a target-driven environment Deliver outstanding customer care and service Be resilient, positive, organised, numerate and detail-oriented Have excellent verbal and written communication skills Be IT literate (MS Office, internet and email systems) Hold a full UK driving licence and have access to your own vehicle Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. Join Connells Group - the Home of Opportunity - and kickstart your career, with pathways into Sales, Lettings, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK's leading property brands. EA08595
Service Advisor
Prospectus Recruitment Weybridge, Surrey
Service Advisor - No Weekends! Location: Weybridge, Surrey Salary: £28,000 - £32,000 Basic + £7,800 Bonus OTE: Up to £39,800 Hours: Monday - Friday, 8am - 6pm NO SATURDAYS! Looking for a new opportunity in the motor trade? Or keen to get your foot in the door? We are currently recruiting for a Service Advisor to join a well-established and reputable main dealership in Weybridge. This is a fantastic opportunity for an experienced Service Advisor looking for a better work-life balance, or someone with a strong customer service background who wants to build a career in the automotive industry. The best part? You don't need previous motor trade experience! Our client is happy to train the right person from scratch, so if you're confident, personable and enjoy working with customers, we'd love to hear from you. What You'll Be Doing: Welcoming customers and managing vehicle service bookings. Keeping customers updated throughout the servicing and repair process. Liaising with the workshop to ensure everything runs smoothly. Advising customers on vehicle maintenance and recommended repairs. Delivering excellent customer service and building long-term relationships. Helping the service department achieve its targets. What We're Looking For: Previous Service Advisor experience would be great, but isn't essential. A strong background in customer service, retail, hospitality or sales. Excellent communication and organisational skills. A positive attitude and willingness to learn. Someone who enjoys working in a busy, customer-focused environment. What's On Offer? £28,000 - £32,000 basic salary , depending on experience. Up to £7,800 annual bonus. OTE up to £39,800. Monday to Friday only - absolutely NO Saturdays! Full training provided for candidates new to the motor trade. Opportunity to develop your career within an established automotive group.
Oct 23, 2026
Full time
Service Advisor - No Weekends! Location: Weybridge, Surrey Salary: £28,000 - £32,000 Basic + £7,800 Bonus OTE: Up to £39,800 Hours: Monday - Friday, 8am - 6pm NO SATURDAYS! Looking for a new opportunity in the motor trade? Or keen to get your foot in the door? We are currently recruiting for a Service Advisor to join a well-established and reputable main dealership in Weybridge. This is a fantastic opportunity for an experienced Service Advisor looking for a better work-life balance, or someone with a strong customer service background who wants to build a career in the automotive industry. The best part? You don't need previous motor trade experience! Our client is happy to train the right person from scratch, so if you're confident, personable and enjoy working with customers, we'd love to hear from you. What You'll Be Doing: Welcoming customers and managing vehicle service bookings. Keeping customers updated throughout the servicing and repair process. Liaising with the workshop to ensure everything runs smoothly. Advising customers on vehicle maintenance and recommended repairs. Delivering excellent customer service and building long-term relationships. Helping the service department achieve its targets. What We're Looking For: Previous Service Advisor experience would be great, but isn't essential. A strong background in customer service, retail, hospitality or sales. Excellent communication and organisational skills. A positive attitude and willingness to learn. Someone who enjoys working in a busy, customer-focused environment. What's On Offer? £28,000 - £32,000 basic salary , depending on experience. Up to £7,800 annual bonus. OTE up to £39,800. Monday to Friday only - absolutely NO Saturdays! Full training provided for candidates new to the motor trade. Opportunity to develop your career within an established automotive group.
Massenhove Recruitment Limited
Sales Assistant
Massenhove Recruitment Limited Ipswich, Suffolk
Trainee Insurance Sales Advisor / Sales Assistant Location: Ipswich, Suffolk (On-site) Salary: £21,000 - £26,000 per annum Job Type: Full-time, Permanent Experience Level: Entry Level / Trainee Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Sales Assistant to join a growing team in Ipswich, Suffolk . This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression. Role Purpose & Overview As an Insurance Sales Assistant , you will be the first point of contact for clients across the UK seeking specialised cover. Utilizing warm leads, you will engage with customers to sell and cross-sell non-standard home and motor insurance policies. This role perfectly blends outbound sales execution with high-quality customer service , ensuring all clients receive tailored advice that matches their insurance needs. Key Responsibilities Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance). Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals. Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards. Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA) . Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention. Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers. What We Are Looking For (Skills & Requirements) Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided. Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly. Target-Driven Mindset: Motivation to work towards individual and team sales targets. Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly. Professionalism: Ability to act as a corporate ambassador for the company at all times. What's in It for You? Competitive Salary: £21,000 - £26,000 per annum. Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts. Career Growth: A structured pathway into professional insurance and financial services roles. Stable Environment: A full-time, permanent position within a supportive local branch. About Us: Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect. Apply Today: If you are ready to kickstart a dynamic career in insurance sales, apply now for a confidential discussion!
Oct 23, 2026
Full time
Trainee Insurance Sales Advisor / Sales Assistant Location: Ipswich, Suffolk (On-site) Salary: £21,000 - £26,000 per annum Job Type: Full-time, Permanent Experience Level: Entry Level / Trainee Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Sales Assistant to join a growing team in Ipswich, Suffolk . This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression. Role Purpose & Overview As an Insurance Sales Assistant , you will be the first point of contact for clients across the UK seeking specialised cover. Utilizing warm leads, you will engage with customers to sell and cross-sell non-standard home and motor insurance policies. This role perfectly blends outbound sales execution with high-quality customer service , ensuring all clients receive tailored advice that matches their insurance needs. Key Responsibilities Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance). Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals. Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards. Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA) . Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention. Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers. What We Are Looking For (Skills & Requirements) Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided. Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly. Target-Driven Mindset: Motivation to work towards individual and team sales targets. Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly. Professionalism: Ability to act as a corporate ambassador for the company at all times. What's in It for You? Competitive Salary: £21,000 - £26,000 per annum. Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts. Career Growth: A structured pathway into professional insurance and financial services roles. Stable Environment: A full-time, permanent position within a supportive local branch. About Us: Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect. Apply Today: If you are ready to kickstart a dynamic career in insurance sales, apply now for a confidential discussion!
Sytner Group
Jaguar Land Rover Service Bookings Advisor
Sytner Group Stockport, Cheshire
About the role The Service Bookings Advisor is responsible for managing customer service bookings, arranging vehicle servicing and maintenance appointments, and delivering excellent customer service throughout the booking process. The role involves handling telephone and online enquiries, maintaining accurate booking records, coordinating with the service team, and ensuring the workshop diary operates efficiently. Key Responsibilities Handle incoming telephone calls, emails and online enquiries from customers wishing to book vehicle servicing, repairs, MOTs and other aftersales work. Schedule and manage service appointments, ensuring the workshop diary is used efficiently and capacity is maximised. Provide customers with clear information regarding service options, appointment availability, estimated costs and expected completion times. Accurately record customer details, vehicle information, booking requirements and relevant service history on the dealer management system. Identify additional service requirements, including MOTs, recalls, maintenance items and manufacturer recommendations. Liaise with Service Advisors, workshop controllers, technicians and parts departments to ensure bookings are planned effectively. Confirm appointments, send reminders and contact customers regarding changes to booking arrangements. Identify opportunities to promote additional aftersales products and services where relevant to customer needs. Maintain accurate records and follow company procedures, data protection requirements and customer service standards. Support the service team in achieving customer satisfaction, retention, productivity and revenue targets. Skills and Experience Previous experience in a customer service, call centre, administration or automotive aftersales role is desirable. Excellent telephone manner and strong communication skills. Good organisational skills with the ability to manage a busy booking diary and prioritise competing demands. Strong attention to detail and accurate data-entry skills. Confident using computer systems, booking platforms and Microsoft Office applications. A customer-focused approach with the ability to build rapport and maintain positive relationships. Ability to work effectively under pressure and meet individual and team targets. A proactive attitude, with the confidence to identify opportunities to improve customer experience and business performance. Personal Attributes Professional, friendly and approachable. Reliable, organised and self-motivated. Calm and effective when handling challenging situations. A strong team player who works collaboratively with colleagues. Commercially aware, with a commitment to delivering high standards of customer service. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Oct 23, 2026
Full time
About the role The Service Bookings Advisor is responsible for managing customer service bookings, arranging vehicle servicing and maintenance appointments, and delivering excellent customer service throughout the booking process. The role involves handling telephone and online enquiries, maintaining accurate booking records, coordinating with the service team, and ensuring the workshop diary operates efficiently. Key Responsibilities Handle incoming telephone calls, emails and online enquiries from customers wishing to book vehicle servicing, repairs, MOTs and other aftersales work. Schedule and manage service appointments, ensuring the workshop diary is used efficiently and capacity is maximised. Provide customers with clear information regarding service options, appointment availability, estimated costs and expected completion times. Accurately record customer details, vehicle information, booking requirements and relevant service history on the dealer management system. Identify additional service requirements, including MOTs, recalls, maintenance items and manufacturer recommendations. Liaise with Service Advisors, workshop controllers, technicians and parts departments to ensure bookings are planned effectively. Confirm appointments, send reminders and contact customers regarding changes to booking arrangements. Identify opportunities to promote additional aftersales products and services where relevant to customer needs. Maintain accurate records and follow company procedures, data protection requirements and customer service standards. Support the service team in achieving customer satisfaction, retention, productivity and revenue targets. Skills and Experience Previous experience in a customer service, call centre, administration or automotive aftersales role is desirable. Excellent telephone manner and strong communication skills. Good organisational skills with the ability to manage a busy booking diary and prioritise competing demands. Strong attention to detail and accurate data-entry skills. Confident using computer systems, booking platforms and Microsoft Office applications. A customer-focused approach with the ability to build rapport and maintain positive relationships. Ability to work effectively under pressure and meet individual and team targets. A proactive attitude, with the confidence to identify opportunities to improve customer experience and business performance. Personal Attributes Professional, friendly and approachable. Reliable, organised and self-motivated. Calm and effective when handling challenging situations. A strong team player who works collaboratively with colleagues. Commercially aware, with a commitment to delivering high standards of customer service. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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