Looking for a career where your ambition meets real opportunity?Join Persimmon Homes as a Head of Customer Careand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of theUK's largest and most establishedhousebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder-Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform- giving you access to high-street discounts, wellbeing support, and more Committed todiversity, inclusion, and empowering your development Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the OperatingCompany - guiding, coaching and developing your team to deliver outstanding service whilefostering and championing a customer-first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regionalleadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You willbe the voice of the customer in the room - using data, insight, and experience to continuouslyraise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer-centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, and Maintenance Operatives - to deliver a high-quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands-on approach to resolving complex or high-profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer-focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5-star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high-performing customer care teams or similar customer-centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer-obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast-paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross-functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Aug 24, 2026
Full time
Looking for a career where your ambition meets real opportunity?Join Persimmon Homes as a Head of Customer Careand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of theUK's largest and most establishedhousebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder-Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform- giving you access to high-street discounts, wellbeing support, and more Committed todiversity, inclusion, and empowering your development Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the OperatingCompany - guiding, coaching and developing your team to deliver outstanding service whilefostering and championing a customer-first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regionalleadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You willbe the voice of the customer in the room - using data, insight, and experience to continuouslyraise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer-centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, and Maintenance Operatives - to deliver a high-quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands-on approach to resolving complex or high-profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer-focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5-star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high-performing customer care teams or similar customer-centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer-obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast-paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross-functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Vacancy Location UK-Remote Job Profile We have an exciting opportunity for an experienced surveyor to join the New Build team, providing support to our major lender clients. The role is crucial in ensuring we remain the UK's leading provider of residential new build property advisory services. As a Technical Manager, you will have extensive interaction with clients at all levels, with a particular focus on being a main point of contact for new build specific queries relating to "first on site" reports, valuation queries and insight into lender concentration risk. The successful candidate will also work with the existing team to continuously review and improve existing processes across our new build services proposition, including concentration management, high risk developments, valuation issues and "first on site" processes. Responsibilities:. Provide assistance to Area Managers and Strategic Relationship Managers in resolving escalated cases where specialist technical/valuation knowledge is required. Regularly review and refine internal workflows to improve operational efficiency. Work with the team to provide insightful analysis and meaningful MI for senior management, identifying trends and areas for improvement Strong organisational and mentoring skills, with the ability to guide teams through complex tasks and ensure accountability. Excellent communication skills, both written and verbal, to effectively liaise with team members, cross-functional teams, and external stakeholders. Strong analytical skills with the ability to interpret MI data, identify trends, and implement meaningful improvements. Ability to troubleshoot issues, propose practical solutions, and lead the team through problem resolution. Proactive in identifying areas for improvement in both team performance and internal procedures. Supporting ongoing evolution of existing risk management and exposure monitoring processes. Undertake reviews of new build high risk development sites. This will involve a combination of desktop and physical inspection of new build development sites. Consistent point of contact for lenders/panel suppliers/surveyors and area managers. Supporting ongoing development of exposure management policy. Work closely with e.surv client new build lenders and Strategic Relationship Managers to ensure timescales for delivery of lender policy changes are communicated to lender clients. Create and issue regular guidance to internal stakeholders and external clients covering a range of current and emerging issues relating to residential survey and valuation. Deliver regular presentations at meetings on a range of issues relating to residential new build valuation Skills and Qualifications AssocRICS or MRICS/FRICS qualified Proven experience of working as part of a team of remote and office based qualified surveyors. Demonstrable experience in promoting a culture of compliance within the business Detailed knowledge of RICS "Red Book" requirements. Knowledge of current trends and emerging issues in the new build residential surveying and valuation. Be prepared to travel and engage within forums. About us Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Aug 24, 2026
Full time
Vacancy Location UK-Remote Job Profile We have an exciting opportunity for an experienced surveyor to join the New Build team, providing support to our major lender clients. The role is crucial in ensuring we remain the UK's leading provider of residential new build property advisory services. As a Technical Manager, you will have extensive interaction with clients at all levels, with a particular focus on being a main point of contact for new build specific queries relating to "first on site" reports, valuation queries and insight into lender concentration risk. The successful candidate will also work with the existing team to continuously review and improve existing processes across our new build services proposition, including concentration management, high risk developments, valuation issues and "first on site" processes. Responsibilities:. Provide assistance to Area Managers and Strategic Relationship Managers in resolving escalated cases where specialist technical/valuation knowledge is required. Regularly review and refine internal workflows to improve operational efficiency. Work with the team to provide insightful analysis and meaningful MI for senior management, identifying trends and areas for improvement Strong organisational and mentoring skills, with the ability to guide teams through complex tasks and ensure accountability. Excellent communication skills, both written and verbal, to effectively liaise with team members, cross-functional teams, and external stakeholders. Strong analytical skills with the ability to interpret MI data, identify trends, and implement meaningful improvements. Ability to troubleshoot issues, propose practical solutions, and lead the team through problem resolution. Proactive in identifying areas for improvement in both team performance and internal procedures. Supporting ongoing evolution of existing risk management and exposure monitoring processes. Undertake reviews of new build high risk development sites. This will involve a combination of desktop and physical inspection of new build development sites. Consistent point of contact for lenders/panel suppliers/surveyors and area managers. Supporting ongoing development of exposure management policy. Work closely with e.surv client new build lenders and Strategic Relationship Managers to ensure timescales for delivery of lender policy changes are communicated to lender clients. Create and issue regular guidance to internal stakeholders and external clients covering a range of current and emerging issues relating to residential survey and valuation. Deliver regular presentations at meetings on a range of issues relating to residential new build valuation Skills and Qualifications AssocRICS or MRICS/FRICS qualified Proven experience of working as part of a team of remote and office based qualified surveyors. Demonstrable experience in promoting a culture of compliance within the business Detailed knowledge of RICS "Red Book" requirements. Knowledge of current trends and emerging issues in the new build residential surveying and valuation. Be prepared to travel and engage within forums. About us Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Reporting to: SVP, Navan Events Scope: United Kingdom and Europe About the role: Navan Events is bringing together its meetings and events businesses under a unified, technology-enabled operating model. We are building a scalable managed-services organisation that combines Navan technology with deep event expertise. The VP, Event Management is the senior operating leader accountable for client delivery, commercial performance (gross margin, operating expense, workforce capacity, productivity, and forecast accuracy), organisational leadership, and transformation across the UK and Europe. Based in London with a minimum of three days per week in the office and reporting to the SVP, Navan Events, this leader will oversee a multi-country organisation responsible for event strategy, planning, venue sourcing, supplier contracting, registration, attendee management, event production, onsite delivery, and reconciliation. They will establish globally consistent standards while enabling regional teams to respond effectively to local clients, markets, and suppliers. The VP will partner closely with the Senior Director, Global Event Travel, who owns online and offline event travel operations. This is a hands-on transformation role. The VP will integrate teams and capabilities across Navan and Reed & Mackay to align under Navan Events, improve the economics and scalability of managed event services, and build the leadership, processes, and technology required for the next stage of growth. What you'll do: Unify Navan and Reed & Mackay teams, capabilities, technology and operating practices. Establish scalable service, staffing, and delivery models that improve profitability without compromising client experience. Make investment and resource-allocation decisions based on growth, client value, operating expense, workforce capacity, operational risk, and expected return. Define and implement the target operating model for Event Management across the UK and Europe. Standardise roles, processes, controls, systems, data, and performance measures while preserving clear local accountability and market expertise. Hold executive accountability for the quality and commercial performance of managed event programmes. Serve as executive sponsor and escalation owner for strategic clients and complex or high-profile programmes. Establish standards for delivery quality, supplier management, contracting, budget control, reconciliation, risk management, and service recovery. Own the operational technology strategy for Event Management. Partner with Product and Engineering to prioritise platform capabilities, automate manual workflows, improve client visibility, and ensure new products are operationally ready and adopted successfully. Lead a multi-layer, multi-country organisation comprising country directors, functional leaders, managers, and event professionals across the UK and Europe. Build a high-performing team across countries. Set clear expectations, hold leaders accountable for commercial, client, operational, and people outcomes, and create credible succession and development pathways for critical roles. Surface performance and operational issues early, explain their commercial implications, and give leadership clear recommendations for resolving them. Communicate change to the organisation with transparency, clarity, and confidence. Drive M&E business growth. Partner with Sales and Customer Success to shape the regional growth plan, qualify opportunities, define service scope and pricing, and ensure new business is operationally ready. Hold teams accountable for delivering contracted commitments and retaining profitable revenue. How success will be measured: Success means delivering on what the Sales team sells and creating an operational flywheel that brings customers back and retains revenue. It will be measured through: Gross margin, operating expense, and forecast performance Client retention, satisfaction, and service quality Employee engagement, retention, leadership development, and succession readiness Budget performance, team utilisation, productivity, and cost-to-serve Adoption of common platforms, processes, and reporting Delivery of integration and regional growth milestones What we're looking for: 12+ years in meetings and events, experiential, hospitality, or another complex managed-services environment. Significant experience leading multi-country, multi-layer Event Management organisations. Strong knowledge of venue sourcing, supplier contracting, registration, attendee management, event production, and agency economics. Demonstrated success integrating organisations, modernising operating models, or leading large-scale transformation. Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity Experience serving as executive sponsor for complex enterprise clients. Evidence of building high-performing leadership teams and credible succession pipelines. Ability to operate across different European employment, regulatory, supplier, and cultural environments. Experience partnering with Product and Engineering teams to digitise or automate service operations. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at Culture of Excellence Our team is our competitive edge - a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we've been recognized as a Best Place to Work by Built In (), a G2 Best Global Software Company (), Forbes Cloud 100 (), and CNBC Disruptor 50 (). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan's success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you're based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that's sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces - in the U.S., Europe, and Asia, among others - that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan's website and all Navan recruiters will be reachable through an email address ending in or " click apply for full job details
Aug 24, 2026
Full time
Reporting to: SVP, Navan Events Scope: United Kingdom and Europe About the role: Navan Events is bringing together its meetings and events businesses under a unified, technology-enabled operating model. We are building a scalable managed-services organisation that combines Navan technology with deep event expertise. The VP, Event Management is the senior operating leader accountable for client delivery, commercial performance (gross margin, operating expense, workforce capacity, productivity, and forecast accuracy), organisational leadership, and transformation across the UK and Europe. Based in London with a minimum of three days per week in the office and reporting to the SVP, Navan Events, this leader will oversee a multi-country organisation responsible for event strategy, planning, venue sourcing, supplier contracting, registration, attendee management, event production, onsite delivery, and reconciliation. They will establish globally consistent standards while enabling regional teams to respond effectively to local clients, markets, and suppliers. The VP will partner closely with the Senior Director, Global Event Travel, who owns online and offline event travel operations. This is a hands-on transformation role. The VP will integrate teams and capabilities across Navan and Reed & Mackay to align under Navan Events, improve the economics and scalability of managed event services, and build the leadership, processes, and technology required for the next stage of growth. What you'll do: Unify Navan and Reed & Mackay teams, capabilities, technology and operating practices. Establish scalable service, staffing, and delivery models that improve profitability without compromising client experience. Make investment and resource-allocation decisions based on growth, client value, operating expense, workforce capacity, operational risk, and expected return. Define and implement the target operating model for Event Management across the UK and Europe. Standardise roles, processes, controls, systems, data, and performance measures while preserving clear local accountability and market expertise. Hold executive accountability for the quality and commercial performance of managed event programmes. Serve as executive sponsor and escalation owner for strategic clients and complex or high-profile programmes. Establish standards for delivery quality, supplier management, contracting, budget control, reconciliation, risk management, and service recovery. Own the operational technology strategy for Event Management. Partner with Product and Engineering to prioritise platform capabilities, automate manual workflows, improve client visibility, and ensure new products are operationally ready and adopted successfully. Lead a multi-layer, multi-country organisation comprising country directors, functional leaders, managers, and event professionals across the UK and Europe. Build a high-performing team across countries. Set clear expectations, hold leaders accountable for commercial, client, operational, and people outcomes, and create credible succession and development pathways for critical roles. Surface performance and operational issues early, explain their commercial implications, and give leadership clear recommendations for resolving them. Communicate change to the organisation with transparency, clarity, and confidence. Drive M&E business growth. Partner with Sales and Customer Success to shape the regional growth plan, qualify opportunities, define service scope and pricing, and ensure new business is operationally ready. Hold teams accountable for delivering contracted commitments and retaining profitable revenue. How success will be measured: Success means delivering on what the Sales team sells and creating an operational flywheel that brings customers back and retains revenue. It will be measured through: Gross margin, operating expense, and forecast performance Client retention, satisfaction, and service quality Employee engagement, retention, leadership development, and succession readiness Budget performance, team utilisation, productivity, and cost-to-serve Adoption of common platforms, processes, and reporting Delivery of integration and regional growth milestones What we're looking for: 12+ years in meetings and events, experiential, hospitality, or another complex managed-services environment. Significant experience leading multi-country, multi-layer Event Management organisations. Strong knowledge of venue sourcing, supplier contracting, registration, attendee management, event production, and agency economics. Demonstrated success integrating organisations, modernising operating models, or leading large-scale transformation. Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity Experience serving as executive sponsor for complex enterprise clients. Evidence of building high-performing leadership teams and credible succession pipelines. Ability to operate across different European employment, regulatory, supplier, and cultural environments. Experience partnering with Product and Engineering teams to digitise or automate service operations. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at Culture of Excellence Our team is our competitive edge - a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we've been recognized as a Best Place to Work by Built In (), a G2 Best Global Software Company (), Forbes Cloud 100 (), and CNBC Disruptor 50 (). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan's success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you're based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that's sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces - in the U.S., Europe, and Asia, among others - that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan's website and all Navan recruiters will be reachable through an email address ending in or " click apply for full job details
We are seeking to appoint a Financial Accountant. This is a hands-on role, and we are looking for someone with relevant qualifications and/or experience which will help them to understand and become proficient at the key tasks quickly. The successful candidate will demonstrate strong accounting, Excel and interpersonal skills. This is an exciting opportunity for the selected candidate to learn and develop within the role whilst adding value to a Not-for-Profit organisation. This is an important role based in a finance team which is part of a Support Services function that covers office management, information technology, finance, as well as human resources and communications. This is an interesting and broad role with a primary focus on finance. A key objective is to keep the accounting system and project accounting system up to date and accurate and you will play an important part in maintaining strong financial controls and helping staff across the organisation with finance matters. You will be working in a team with the Director of Finance and Resources. Our most recent accounts are found here. The role is full-time (35 hours per week). Key responsibilities include: Purchase ledger duties including processing and payment of supplier invoices and expenses Sales ledger duties including invoice preparation Banking and credit control The update and maintenance of the project accounting system Monthly Balance Sheet review and reconciliation Prepare accurate and timely management accounts Prepare payroll (in conjunction with external payroll bureau) Staff utilisation reporting and the collection and review of monthly timesheets Assist with cashflow forecasting Prepare quarterly VAT returns Advising staff on financial procedures Assist in preparation of audit papers and support for annual audit process Undertake reasonable additional tasks as required. Person Specification Job-related knowledge, skills and abilities The successful candidate will have: Strong Excel and data skills Good understanding of the structure of financial systems, and the practices and controls surrounding them Ability to communicate financial information to non-finance staff and senior managers Ability to manage competing priorities and deal with a varied workload, and work accurately under pressure and within prescribed deadlines Ability to work in detail, coupled with ability to see the wider picture Ability to work independently. Experience The successful candidate will have: Experience in accounting, preparation of management accounts and statutory reporting and ideally in charity accounting and project accounting Use of Xero and Workflow Max would also be beneficial. Qualifications An accountancy qualification would be beneficial but part-qualified candidates can also be considered with suitable experience. How to apply Candidates should submit a full CV with a covering letter explaining their interest in the post and highlighting how they meet the criteria. Please apply via SafeHR. For more details, please visit the IES website
Aug 24, 2026
Full time
We are seeking to appoint a Financial Accountant. This is a hands-on role, and we are looking for someone with relevant qualifications and/or experience which will help them to understand and become proficient at the key tasks quickly. The successful candidate will demonstrate strong accounting, Excel and interpersonal skills. This is an exciting opportunity for the selected candidate to learn and develop within the role whilst adding value to a Not-for-Profit organisation. This is an important role based in a finance team which is part of a Support Services function that covers office management, information technology, finance, as well as human resources and communications. This is an interesting and broad role with a primary focus on finance. A key objective is to keep the accounting system and project accounting system up to date and accurate and you will play an important part in maintaining strong financial controls and helping staff across the organisation with finance matters. You will be working in a team with the Director of Finance and Resources. Our most recent accounts are found here. The role is full-time (35 hours per week). Key responsibilities include: Purchase ledger duties including processing and payment of supplier invoices and expenses Sales ledger duties including invoice preparation Banking and credit control The update and maintenance of the project accounting system Monthly Balance Sheet review and reconciliation Prepare accurate and timely management accounts Prepare payroll (in conjunction with external payroll bureau) Staff utilisation reporting and the collection and review of monthly timesheets Assist with cashflow forecasting Prepare quarterly VAT returns Advising staff on financial procedures Assist in preparation of audit papers and support for annual audit process Undertake reasonable additional tasks as required. Person Specification Job-related knowledge, skills and abilities The successful candidate will have: Strong Excel and data skills Good understanding of the structure of financial systems, and the practices and controls surrounding them Ability to communicate financial information to non-finance staff and senior managers Ability to manage competing priorities and deal with a varied workload, and work accurately under pressure and within prescribed deadlines Ability to work in detail, coupled with ability to see the wider picture Ability to work independently. Experience The successful candidate will have: Experience in accounting, preparation of management accounts and statutory reporting and ideally in charity accounting and project accounting Use of Xero and Workflow Max would also be beneficial. Qualifications An accountancy qualification would be beneficial but part-qualified candidates can also be considered with suitable experience. How to apply Candidates should submit a full CV with a covering letter explaining their interest in the post and highlighting how they meet the criteria. Please apply via SafeHR. For more details, please visit the IES website
NATIONAL GALLERIES OF SCOTLAND
Edinburgh, Midlothian
Development Lead About the role This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come. At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact. We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals. While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You'll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight led, appropriately resourced and effectively delivered. You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks. The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career. What is The Art Works and why is it important? The Art Works is essential to widening access to art and improving wellbeing, while safeguarding Scotland's national collection for the future. Scotland's £6.6bn, 130,000 object collection is currently at risk: 97% is held in overcrowded stores, half of which fail environmental standards. Commercial storage costs are rising, space is limited, and facilities for research, conservation and access are inadequate. The Art Works provides a permanent, expandable and efficient solution. The new 13,000 sqm building in North Edinburgh's regeneration area will greatly enhance public access and cultural engagement, delivering significant economic, community and national benefits. Designed to the Passivhaus building standard it will be one of the largest cultural buildings of its kind in the world, delivering a very low energy solution for best-in-class collection storage providing long term resilience for our duty of care to the nations collection of fine art, space for future collection growth and providing spaces for partner collections. The design reduces future running costs and drives efficiency of working. The design and project ethos supports local needs creating income, jobs and skills opportunities for the local community. The Art Works will also unlock the full potential of the collection worldwide, removing logistical barriers to loans and touring across Scotland, the UK and internationally. Looking beyond The Art Works As a permanent role within the Development team, you will play a key role in shaping and delivering future capital fundraising programmes across the organisation. This includes supporting the fundraising strategy for the planned Mound Level Galleries redevelopment at the National, alongside other strategic capital projects that will help increase access to Scotland's national collection, enhance visitor experience and secure the long-term resilience of our historic buildings and collections. The difference you'll make Reporting to the Head of Development, you will: Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities. Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness. Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams. Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions. Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers. Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes. Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement. Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high value or discreet funders. Oversee the preparation of high quality briefings, materials and follow up for senior level donor meetings and solicitations. Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities. Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high quality supporter experiences. Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities. Provide day to day direction to the Development Manager - Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication. Promote collaborative, inclusive working practices across the team and wider organisation. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: Significant leadership experience in capital or multi year fundraising campaigns with £multi-million targets. Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders. Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements. Ability to expand donor networks at local, national, and international level. Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support. Experience planning and delivering high quality cultivation events and donor engagements. Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape. Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high level advocates. Strong knowledge of UK charitable giving and tax considerations relevant to fundraising. Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others. Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data. Experience using CRM/database systems such as Spektrix or similar. It would also be great if you have: Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors. Understanding of how environmental sustainability, climate action and low energy design influence contemporary philanthropic priorities. Enthusiasm for the mission and work of the National Galleries of Scotland. Experience of fundraising in an international context, particularly in North America and Asia. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 25 August 2026.
Aug 24, 2026
Full time
Development Lead About the role This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come. At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact. We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals. While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You'll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight led, appropriately resourced and effectively delivered. You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks. The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career. What is The Art Works and why is it important? The Art Works is essential to widening access to art and improving wellbeing, while safeguarding Scotland's national collection for the future. Scotland's £6.6bn, 130,000 object collection is currently at risk: 97% is held in overcrowded stores, half of which fail environmental standards. Commercial storage costs are rising, space is limited, and facilities for research, conservation and access are inadequate. The Art Works provides a permanent, expandable and efficient solution. The new 13,000 sqm building in North Edinburgh's regeneration area will greatly enhance public access and cultural engagement, delivering significant economic, community and national benefits. Designed to the Passivhaus building standard it will be one of the largest cultural buildings of its kind in the world, delivering a very low energy solution for best-in-class collection storage providing long term resilience for our duty of care to the nations collection of fine art, space for future collection growth and providing spaces for partner collections. The design reduces future running costs and drives efficiency of working. The design and project ethos supports local needs creating income, jobs and skills opportunities for the local community. The Art Works will also unlock the full potential of the collection worldwide, removing logistical barriers to loans and touring across Scotland, the UK and internationally. Looking beyond The Art Works As a permanent role within the Development team, you will play a key role in shaping and delivering future capital fundraising programmes across the organisation. This includes supporting the fundraising strategy for the planned Mound Level Galleries redevelopment at the National, alongside other strategic capital projects that will help increase access to Scotland's national collection, enhance visitor experience and secure the long-term resilience of our historic buildings and collections. The difference you'll make Reporting to the Head of Development, you will: Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities. Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness. Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams. Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions. Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers. Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes. Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement. Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high value or discreet funders. Oversee the preparation of high quality briefings, materials and follow up for senior level donor meetings and solicitations. Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities. Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high quality supporter experiences. Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities. Provide day to day direction to the Development Manager - Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication. Promote collaborative, inclusive working practices across the team and wider organisation. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: Significant leadership experience in capital or multi year fundraising campaigns with £multi-million targets. Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders. Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements. Ability to expand donor networks at local, national, and international level. Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support. Experience planning and delivering high quality cultivation events and donor engagements. Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape. Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high level advocates. Strong knowledge of UK charitable giving and tax considerations relevant to fundraising. Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others. Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data. Experience using CRM/database systems such as Spektrix or similar. It would also be great if you have: Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors. Understanding of how environmental sustainability, climate action and low energy design influence contemporary philanthropic priorities. Enthusiasm for the mission and work of the National Galleries of Scotland. Experience of fundraising in an international context, particularly in North America and Asia. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 25 August 2026.
At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring. In joining us, you will be helping to create cutting-edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the lives of patients across the world. The Role We are a medical device company operating at the intersection of engineering precision and patient impact. As we grow our capabilities across the UK and US, we are looking for a Principal Talent Acquisition Partner to lead on hiring delivery, spanning hardware, software, and broader engineering disciplines critical to our product development and regulatory roadmap. This is a senior, high-autonomy role for someone who has built talent functions end to end before, not simply staffed them. You will operate as a trusted advisor to senior leadership on how we find, engage, and win the specialist and leadership talent this space demands; bringing structured market intelligence, sharp judgment on ambiguous and high-stakes searches, and the credibility to shape hiring strategy at the most senior tables in the business. You will set the standard for how the wider TA function operates: embedding rigour into our ATS and pipeline data, and partnering closely with People Operations to keep our offer and onboarding process compliant, consistent, and built to scale. Responsibilities: Act as a trusted advisor to senior leadership on talent strategy for CoMind's most complex and business-critical hires, translating ambiguous or evolving requirements into a clear hiring plan Define and embed hiring processes that scale across geographies without losing rigour, speed, or candidate experience Build long-term relationships with passive talent at leadership level Manage stakeholders across the business to triage priorities and delivery required to manage pipelines against business objectives Define and embed hiring processes that scale without losing rigour or speed Partner with hiring managers to deeply understand role requirements and team dynamics Run searches across hardware, software engineering, data science, clinical and adjacent technical disciplines Build and maintain proactive pipelines through sourcing, referrals and community engagement Conduct structured market mapping exercises for senior/leadership roles Deliver competitive intelligence and candidate landscape reports to senior stakeholders Build and maintain sourcing trackers, pipeline reports, and hiring metricsWork closely with Talent Ops to ensure offer workflows run smoothly and compliantly Collaborate with People Ops on onboarding handoffs, background check coordination, and new hire readiness Feed insights back into process improvement initiatives across the broader TA function AI is fundamental to our culture - it's not just a tool, but a core part of how we work, collaborate, and innovate. We expect all team members to embrace AI in their daily work and continuously find new ways to use it effectively. Skills & Experience: 10+ years of in-house or embedded Talent Acquisition experience, including demonstrated experience operating at a senior or principal level as a trusted advisor to leadership A strong track record recruiting across hardware, software, and broader engineering disciplines Deep expertise sourcing and engaging passive, senior, and hard-to-find talent using executive search-grade methodology Experience building or scaling a talent function, designing how hiring works, not just filling seats within an existing process Comfortable managing multi-site hiring across geographically dispersed teams, and operating with autonomy in ambiguous or fast-changing environments Meticulous about data; you keep your ATS clean, your trackers current, and your reporting honest, and you hold others to that same standard A credible, senior collaborator who understands that a great hire doesn't end at offer acceptance, and who can influence stakeholders at every level without relying on formal authority Nice to have: Experience with executive search methodology or retained search Familiarity with the London and/or South West technical talent market Deep expertise hiring in electronics, opto-electronics, FPGA/ASIC engineering, and other deeply technical hardware domains Benefits: Company equity plan so all employees share in the success of the company Salary-sacrifice pension scheme Private medical, dental and vision insurance (medical history disregarded) Group life insurance at 4x annual income Comprehensive mental health support, including unlimited access to 1:1 sessions with trained professionals Unlimited holiday allowance (+ bank holidays) and one week of remote working per quarter Lunch voucher (£10) every day for JustEat and free dinner on those days where you need to work later Twice weekly deliveries of fresh fruit and an extensive selection of snacks and drinks YuLife subscription, allowing you to turn your daily steps and meditation into discounts at a range of stores
Aug 24, 2026
Full time
At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring. In joining us, you will be helping to create cutting-edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the lives of patients across the world. The Role We are a medical device company operating at the intersection of engineering precision and patient impact. As we grow our capabilities across the UK and US, we are looking for a Principal Talent Acquisition Partner to lead on hiring delivery, spanning hardware, software, and broader engineering disciplines critical to our product development and regulatory roadmap. This is a senior, high-autonomy role for someone who has built talent functions end to end before, not simply staffed them. You will operate as a trusted advisor to senior leadership on how we find, engage, and win the specialist and leadership talent this space demands; bringing structured market intelligence, sharp judgment on ambiguous and high-stakes searches, and the credibility to shape hiring strategy at the most senior tables in the business. You will set the standard for how the wider TA function operates: embedding rigour into our ATS and pipeline data, and partnering closely with People Operations to keep our offer and onboarding process compliant, consistent, and built to scale. Responsibilities: Act as a trusted advisor to senior leadership on talent strategy for CoMind's most complex and business-critical hires, translating ambiguous or evolving requirements into a clear hiring plan Define and embed hiring processes that scale across geographies without losing rigour, speed, or candidate experience Build long-term relationships with passive talent at leadership level Manage stakeholders across the business to triage priorities and delivery required to manage pipelines against business objectives Define and embed hiring processes that scale without losing rigour or speed Partner with hiring managers to deeply understand role requirements and team dynamics Run searches across hardware, software engineering, data science, clinical and adjacent technical disciplines Build and maintain proactive pipelines through sourcing, referrals and community engagement Conduct structured market mapping exercises for senior/leadership roles Deliver competitive intelligence and candidate landscape reports to senior stakeholders Build and maintain sourcing trackers, pipeline reports, and hiring metricsWork closely with Talent Ops to ensure offer workflows run smoothly and compliantly Collaborate with People Ops on onboarding handoffs, background check coordination, and new hire readiness Feed insights back into process improvement initiatives across the broader TA function AI is fundamental to our culture - it's not just a tool, but a core part of how we work, collaborate, and innovate. We expect all team members to embrace AI in their daily work and continuously find new ways to use it effectively. Skills & Experience: 10+ years of in-house or embedded Talent Acquisition experience, including demonstrated experience operating at a senior or principal level as a trusted advisor to leadership A strong track record recruiting across hardware, software, and broader engineering disciplines Deep expertise sourcing and engaging passive, senior, and hard-to-find talent using executive search-grade methodology Experience building or scaling a talent function, designing how hiring works, not just filling seats within an existing process Comfortable managing multi-site hiring across geographically dispersed teams, and operating with autonomy in ambiguous or fast-changing environments Meticulous about data; you keep your ATS clean, your trackers current, and your reporting honest, and you hold others to that same standard A credible, senior collaborator who understands that a great hire doesn't end at offer acceptance, and who can influence stakeholders at every level without relying on formal authority Nice to have: Experience with executive search methodology or retained search Familiarity with the London and/or South West technical talent market Deep expertise hiring in electronics, opto-electronics, FPGA/ASIC engineering, and other deeply technical hardware domains Benefits: Company equity plan so all employees share in the success of the company Salary-sacrifice pension scheme Private medical, dental and vision insurance (medical history disregarded) Group life insurance at 4x annual income Comprehensive mental health support, including unlimited access to 1:1 sessions with trained professionals Unlimited holiday allowance (+ bank holidays) and one week of remote working per quarter Lunch voucher (£10) every day for JustEat and free dinner on those days where you need to work later Twice weekly deliveries of fresh fruit and an extensive selection of snacks and drinks YuLife subscription, allowing you to turn your daily steps and meditation into discounts at a range of stores
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
Aug 24, 2026
Full time
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
Shape the leaders, performance and culture that power hotel success At IHG Hotels & Resorts, our hotels bring our brands to life. They are where leadership choices become colleague experience, guest experience and owner value. We are looking for an exceptional global talent leader to make those connections stronger, faster and more consistent across our managed and franchised hotel estate. This role will set the global Hotels agenda for talent, performance and culture. It will build the leadership capability and succession strength needed for growth; create a compelling proposition for General Managers and other critical hotel talent; and turn IHG's high-performance ambition into practical, simple and scalable ways of working. Why this role, why now IHG's refreshed Global HR Plan supports Elevate the IHG Business Strategy through three connected priorities: creating a high-performance culture that enables sustainable profitable growth; driving owner value and employee experience; and building a digital-first, AI-powered HR function. For Hotels, that means strengthening the quality and diversity of GM and critical-role pipelines; accelerating readiness for new hotel openings and conversions; building deeper leadership strength, including in Luxury & Lifestyle; modernising performance and talent practices; and ensuring that global solutions work in the reality of different regions, markets, ownership models and hotel operations. The Head of Talent, Performance and Culture - IHG Hotels will bring those priorities together into a clear strategy, an executable roadmap and a disciplined operating rhythm. Your mandate You will create a coherent, evidence-led talent ecosystem for Hotels: from future capability and success profiles, through assessment, succession, development and deployment, to performance, reward, learning and culture. You will align with IHG's enterprise frameworks while ensuring that the distinctive needs of managed and franchised hotels, owners, General Managers and frontline colleagues shape the design. You will be a trusted adviser to senior business and HR leaders, a constructive challenger when decisions need sharpening, and a practical partner who converts strategy into adoption and measurable impact. What you will make happen Set and deliver a global Hotels talent, performance and culture strategy that is visibly connected to growth, service, loyalty, productivity, retention and owner economics. Strengthen diverse, ready-now pipelines for General Managers and other critical hotel leadership roles, with clear readiness standards, rigorous talent reviews, purposeful development and external benchmarking. Build a compelling GM and hotel-leadership proposition that helps IHG attract, develop, deploy and retain exceptional leaders in priority markets and segments. Translate IHG's high-performance principles into straightforward, light-touch practices: clear priorities, leadership accountability, continuous feedback, honest performance conversations, intelligent resource choices and recognition of impact rather than effort alone. Use data, technology and AI to improve talent decisions, personalise development, simplify the colleague and owner experience, and demonstrate the return on talent investment. Mobilise a complex global matrix-business leaders, owners, regional HR, Talent Acquisition, Learning, Reward, Inclusion, HR technology and external partners-around shared choices, governance and outcomes. What you will bring Senior talent leadership experience in a large, global and highly matrixed organisation, with accountable ownership of strategies that moved beyond design into sustained adoption and measurable business outcomes. Deep expertise across talent management, succession, leadership development, performance, culture and organisational effectiveness. Strong commercial judgement and the ability to connect people choices to hotel, owner, guest and colleague outcomes. Experience designing robust, inclusive assessment and talent methodologies using multiple sources of evidence-not relying on psychometrics alone-and translating insight into real talent decisions. A track record of leading complex transformation with clear priorities, decision rights, milestones, governance, adoption measures and corrective action. Credibility with executives and the courage to challenge, combined with empathy, cultural intelligence and the political judgement to preserve trust and build a coalition for delivery. Practical fluency in workforce analytics, talent technology and AI-enabled solutions, including responsible use, data quality and human oversight. Experience in hospitality is valuable. We also welcome leaders from global, customer-led, multi-site sectors such as retail, travel, leisure and consumer services. Professional background A relevant degree or professional qualification may be helpful, but demonstrated expertise and impact matter more. Where assessment tools are used, the role will ensure appropriate accreditation, governance, validity, inclusion and expert support. A deep track record of translating customer requirements into practical, actionable products, tools and services is a must. The leadership style that will thrive here You will combine enterprise ambition with low ego; pace with control; candour with empathy; and global standards with respect for local insight. You will be curious, commercially grounded and comfortable in ambiguity, while bringing the discipline to sequence work, follow through and make change stick. Above all, you will create clarity and energy around a small number of outcomes that matter. Why join IHG This is an opportunity to influence leadership quality and hotel performance at truly global scale. Your work will help strengthen careers, hotel teams and owner confidence, while shaping how IHG develops and deploys talent in an AI-enabled world. If you are energised by the intersection of talent, performance, culture and commercial value-and want to build something that can travel globally and work locally,we would like to hear from you. Windsor, Berkshire Hybrid: three days in the office, two days from home Reporting to VP, Talent Solutions Closing Date for applications: 25th August 2026
Aug 24, 2026
Full time
Shape the leaders, performance and culture that power hotel success At IHG Hotels & Resorts, our hotels bring our brands to life. They are where leadership choices become colleague experience, guest experience and owner value. We are looking for an exceptional global talent leader to make those connections stronger, faster and more consistent across our managed and franchised hotel estate. This role will set the global Hotels agenda for talent, performance and culture. It will build the leadership capability and succession strength needed for growth; create a compelling proposition for General Managers and other critical hotel talent; and turn IHG's high-performance ambition into practical, simple and scalable ways of working. Why this role, why now IHG's refreshed Global HR Plan supports Elevate the IHG Business Strategy through three connected priorities: creating a high-performance culture that enables sustainable profitable growth; driving owner value and employee experience; and building a digital-first, AI-powered HR function. For Hotels, that means strengthening the quality and diversity of GM and critical-role pipelines; accelerating readiness for new hotel openings and conversions; building deeper leadership strength, including in Luxury & Lifestyle; modernising performance and talent practices; and ensuring that global solutions work in the reality of different regions, markets, ownership models and hotel operations. The Head of Talent, Performance and Culture - IHG Hotels will bring those priorities together into a clear strategy, an executable roadmap and a disciplined operating rhythm. Your mandate You will create a coherent, evidence-led talent ecosystem for Hotels: from future capability and success profiles, through assessment, succession, development and deployment, to performance, reward, learning and culture. You will align with IHG's enterprise frameworks while ensuring that the distinctive needs of managed and franchised hotels, owners, General Managers and frontline colleagues shape the design. You will be a trusted adviser to senior business and HR leaders, a constructive challenger when decisions need sharpening, and a practical partner who converts strategy into adoption and measurable impact. What you will make happen Set and deliver a global Hotels talent, performance and culture strategy that is visibly connected to growth, service, loyalty, productivity, retention and owner economics. Strengthen diverse, ready-now pipelines for General Managers and other critical hotel leadership roles, with clear readiness standards, rigorous talent reviews, purposeful development and external benchmarking. Build a compelling GM and hotel-leadership proposition that helps IHG attract, develop, deploy and retain exceptional leaders in priority markets and segments. Translate IHG's high-performance principles into straightforward, light-touch practices: clear priorities, leadership accountability, continuous feedback, honest performance conversations, intelligent resource choices and recognition of impact rather than effort alone. Use data, technology and AI to improve talent decisions, personalise development, simplify the colleague and owner experience, and demonstrate the return on talent investment. Mobilise a complex global matrix-business leaders, owners, regional HR, Talent Acquisition, Learning, Reward, Inclusion, HR technology and external partners-around shared choices, governance and outcomes. What you will bring Senior talent leadership experience in a large, global and highly matrixed organisation, with accountable ownership of strategies that moved beyond design into sustained adoption and measurable business outcomes. Deep expertise across talent management, succession, leadership development, performance, culture and organisational effectiveness. Strong commercial judgement and the ability to connect people choices to hotel, owner, guest and colleague outcomes. Experience designing robust, inclusive assessment and talent methodologies using multiple sources of evidence-not relying on psychometrics alone-and translating insight into real talent decisions. A track record of leading complex transformation with clear priorities, decision rights, milestones, governance, adoption measures and corrective action. Credibility with executives and the courage to challenge, combined with empathy, cultural intelligence and the political judgement to preserve trust and build a coalition for delivery. Practical fluency in workforce analytics, talent technology and AI-enabled solutions, including responsible use, data quality and human oversight. Experience in hospitality is valuable. We also welcome leaders from global, customer-led, multi-site sectors such as retail, travel, leisure and consumer services. Professional background A relevant degree or professional qualification may be helpful, but demonstrated expertise and impact matter more. Where assessment tools are used, the role will ensure appropriate accreditation, governance, validity, inclusion and expert support. A deep track record of translating customer requirements into practical, actionable products, tools and services is a must. The leadership style that will thrive here You will combine enterprise ambition with low ego; pace with control; candour with empathy; and global standards with respect for local insight. You will be curious, commercially grounded and comfortable in ambiguity, while bringing the discipline to sequence work, follow through and make change stick. Above all, you will create clarity and energy around a small number of outcomes that matter. Why join IHG This is an opportunity to influence leadership quality and hotel performance at truly global scale. Your work will help strengthen careers, hotel teams and owner confidence, while shaping how IHG develops and deploys talent in an AI-enabled world. If you are energised by the intersection of talent, performance, culture and commercial value-and want to build something that can travel globally and work locally,we would like to hear from you. Windsor, Berkshire Hybrid: three days in the office, two days from home Reporting to VP, Talent Solutions Closing Date for applications: 25th August 2026
Founded in 2008, La Côte International School is a co-educational, English-language-based day school for students aged 3 to 18. Situated in Aubonne, Switzerland-within easy reach of Geneva and Lausanne-our school is home to nearly 450 students representing a variety of cultures and backgrounds. At LCIS, we offer a unique blend of international education and strong local community ties with English, French, and bilingual pathways, leading tothe globally recognized International Baccalaureate Diploma Programme (IBDP). Through exclusive collaborations with Juilliard, MIT, and UNICEF, we deliver enriching opportunities that inspire students to thrive academically, creatively, and personally. It is in this dynamic environment that we invite you to join our team as: HR Manager (maternity replacement) 80% - October 2026 to April 2027 As part of the school's Senior Leadership Team, you would have the following responsibilities: Provide customized support to employees and managers alike in any aspects relating to the employee life cycle Manage the complete employee life cycle from an administrative viewpoint (contracts, work permit requests, insurances, certificates, HR databases etc) Provide payroll related instructions to the Payroll Specialist Maintain up-to-date the internal policies, procedures and documentation related to the employees Manage all recruitments and support colleagues in any employee relations issues Establish and process monthly reporting and compliance to group Support the performance review cycle process And we are looking for the following qualifications and skills: Bachelor degree in Human Resources and/or Swiss certification in personnel management ("Brevet fédéral de spécialiste en ressources humaines", an asset) Minimum 3 years of relevant experience in HR with strong knowledge of Swiss labour law, regulations and social insurance legislation and practice Fluency in English and French Pro-active and self-driven person Rigorous, autonomous, discrete and exercises respect and strong professionalism towards confidential information Affinity with and interest in education Clean criminal records and valid work permit If you share our passion for education and would like to join our team, please apply directly online through our website.
Aug 24, 2026
Full time
Founded in 2008, La Côte International School is a co-educational, English-language-based day school for students aged 3 to 18. Situated in Aubonne, Switzerland-within easy reach of Geneva and Lausanne-our school is home to nearly 450 students representing a variety of cultures and backgrounds. At LCIS, we offer a unique blend of international education and strong local community ties with English, French, and bilingual pathways, leading tothe globally recognized International Baccalaureate Diploma Programme (IBDP). Through exclusive collaborations with Juilliard, MIT, and UNICEF, we deliver enriching opportunities that inspire students to thrive academically, creatively, and personally. It is in this dynamic environment that we invite you to join our team as: HR Manager (maternity replacement) 80% - October 2026 to April 2027 As part of the school's Senior Leadership Team, you would have the following responsibilities: Provide customized support to employees and managers alike in any aspects relating to the employee life cycle Manage the complete employee life cycle from an administrative viewpoint (contracts, work permit requests, insurances, certificates, HR databases etc) Provide payroll related instructions to the Payroll Specialist Maintain up-to-date the internal policies, procedures and documentation related to the employees Manage all recruitments and support colleagues in any employee relations issues Establish and process monthly reporting and compliance to group Support the performance review cycle process And we are looking for the following qualifications and skills: Bachelor degree in Human Resources and/or Swiss certification in personnel management ("Brevet fédéral de spécialiste en ressources humaines", an asset) Minimum 3 years of relevant experience in HR with strong knowledge of Swiss labour law, regulations and social insurance legislation and practice Fluency in English and French Pro-active and self-driven person Rigorous, autonomous, discrete and exercises respect and strong professionalism towards confidential information Affinity with and interest in education Clean criminal records and valid work permit If you share our passion for education and would like to join our team, please apply directly online through our website.
Asset Experience Services - Team LeadSkip to main content Experience Services - Team Lead page is loaded Asset Experience Services - Team LeadApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518228 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Team Leader # About the Role As Team Leader of the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will lead a specialised team of technical and operational specialists who provide essential support services to Asset Experience Managers across Royal London managed assets. This leadership role combines strategic oversight, team management, and operational excellence to enable Asset Experience Managers to deliver best-in-class occupier service while ensuring efficiency, compliance, and consistency across the Royal London portfolio.You will be accountable for team performance, service quality, resource allocation, and continuous improvement initiatives. Working collaboratively with the Property Delivery Lead and Asset Experience Leads, you will ensure seamless integration of central support functions with frontline property operations, fostering a high-performance culture and driving strategic alignment with client objectives.# Reporting Structure Reports to the Property Delivery Lead with close collaborative relationships with Asset Experience Leads across the Royal London portfolio. Key Responsibilities # Team Leadership & Management Provide line management to the Asset Experience Services team, including technical and operational specialists, encompassing performance reviews, development planning, and career progression support. Build and maintain a high-performance culture through effective communication, recognition, coaching, and team development initiatives. Allocate resources effectively across the portfolio, balancing workload distribution and prioritising support to Asset Experience Managers based on business needs. Serve as primary escalation point for complex technical, operational, and service delivery issues requiring senior intervention. Monitor team performance metrics and implement improvement actions to ensure consistent service excellence. Facilitate regular team meetings to share knowledge, address challenges, promote best practice adoption, and maintain team cohesion. Collaborate with senior leadership to drive consistency, identify systemic issues, and escalate matters appropriately to the Property Delivery Lead. # Strategic Service Delivery & Client Management Define and implement service standards, processes, and procedures that enable Asset Experience Managers to deliver exceptional client service. Act as the interface between the Asset Experience Services and Asset Experience Leads, ensuring alignment of support functions with operational priorities. Identify opportunities to enhance service delivery through process optimisation, technology adoption, and innovative support models. Maintain clear understanding of Royal London's asset strategy, values, and drivers, ensuring team activities align with client objectives. Coordinate with JLL subject matter experts to ensure the team accesses specialist knowledge when required.# Operational Oversight & Quality Assurance Oversee the delivery of data management, lease administration, financial support, service charge administration, and transitions support. Oversee the delivery of health & safety management, supplier management, works management, ESG support, and compliance activities. Ensure accuracy, completeness, and timeliness of all data, reports, and documentation produced by the team. Implement quality control processes and conduct regular audits to maintain high standards across all service areas. Monitor compliance with RICS standards, health and safety legislation, ISO14001, and other regulatory frameworks. Ensure effective knowledge management, documentation, and standard operating procedures are maintained and continuously improved.# Change Management & Innovation Lead the implementation of operational changes, new processes, technology platforms, and cultural initiatives within the team. Champion continuous improvement, identifying inefficiencies and driving solutions that enhance service delivery. Foster a culture of innovation, encouraging team members to propose and test new approaches to common challenges. Support the adoption of property management technologies and ensure the team develops competency in relevant systems. Skills & Qualifications # Technical Knowledge Proven experience in property management roles with comprehensive understanding of commercial property operations across diverse asset types. Expert knowledge of property management functions including lease administration, service charge management, health & safety compliance, and building operations. Strong understanding of RICS standards, regulatory frameworks, health and safety legislation, and ESG requirements. Demonstrated experience in team leadership, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to interpret complex technical, legal, and financial information and provide strategic recommendations. Proficiency in property management software platforms, Microsoft Office applications, and data analysis tools. Knowledge of process improvement methodologies and quality management systems. Commercial acumen with ability to balance service quality with financial efficiency.# Personal Attributes Inspirational leadership style that motivates high performance and fosters a collaborative, supportive team culture. Strong interpersonal and communication skills to effectively manage upward, downward, and peer-to-peer relationships. Capability to appropriately delegate responsibilities while empowering team members to develop and excel. Proactive approach to anticipating client and team needs and addressing issues before escalation. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Aug 24, 2026
Full time
Asset Experience Services - Team LeadSkip to main content Experience Services - Team Lead page is loaded Asset Experience Services - Team LeadApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ518228 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Team Leader # About the Role As Team Leader of the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will lead a specialised team of technical and operational specialists who provide essential support services to Asset Experience Managers across Royal London managed assets. This leadership role combines strategic oversight, team management, and operational excellence to enable Asset Experience Managers to deliver best-in-class occupier service while ensuring efficiency, compliance, and consistency across the Royal London portfolio.You will be accountable for team performance, service quality, resource allocation, and continuous improvement initiatives. Working collaboratively with the Property Delivery Lead and Asset Experience Leads, you will ensure seamless integration of central support functions with frontline property operations, fostering a high-performance culture and driving strategic alignment with client objectives.# Reporting Structure Reports to the Property Delivery Lead with close collaborative relationships with Asset Experience Leads across the Royal London portfolio. Key Responsibilities # Team Leadership & Management Provide line management to the Asset Experience Services team, including technical and operational specialists, encompassing performance reviews, development planning, and career progression support. Build and maintain a high-performance culture through effective communication, recognition, coaching, and team development initiatives. Allocate resources effectively across the portfolio, balancing workload distribution and prioritising support to Asset Experience Managers based on business needs. Serve as primary escalation point for complex technical, operational, and service delivery issues requiring senior intervention. Monitor team performance metrics and implement improvement actions to ensure consistent service excellence. Facilitate regular team meetings to share knowledge, address challenges, promote best practice adoption, and maintain team cohesion. Collaborate with senior leadership to drive consistency, identify systemic issues, and escalate matters appropriately to the Property Delivery Lead. # Strategic Service Delivery & Client Management Define and implement service standards, processes, and procedures that enable Asset Experience Managers to deliver exceptional client service. Act as the interface between the Asset Experience Services and Asset Experience Leads, ensuring alignment of support functions with operational priorities. Identify opportunities to enhance service delivery through process optimisation, technology adoption, and innovative support models. Maintain clear understanding of Royal London's asset strategy, values, and drivers, ensuring team activities align with client objectives. Coordinate with JLL subject matter experts to ensure the team accesses specialist knowledge when required.# Operational Oversight & Quality Assurance Oversee the delivery of data management, lease administration, financial support, service charge administration, and transitions support. Oversee the delivery of health & safety management, supplier management, works management, ESG support, and compliance activities. Ensure accuracy, completeness, and timeliness of all data, reports, and documentation produced by the team. Implement quality control processes and conduct regular audits to maintain high standards across all service areas. Monitor compliance with RICS standards, health and safety legislation, ISO14001, and other regulatory frameworks. Ensure effective knowledge management, documentation, and standard operating procedures are maintained and continuously improved.# Change Management & Innovation Lead the implementation of operational changes, new processes, technology platforms, and cultural initiatives within the team. Champion continuous improvement, identifying inefficiencies and driving solutions that enhance service delivery. Foster a culture of innovation, encouraging team members to propose and test new approaches to common challenges. Support the adoption of property management technologies and ensure the team develops competency in relevant systems. Skills & Qualifications # Technical Knowledge Proven experience in property management roles with comprehensive understanding of commercial property operations across diverse asset types. Expert knowledge of property management functions including lease administration, service charge management, health & safety compliance, and building operations. Strong understanding of RICS standards, regulatory frameworks, health and safety legislation, and ESG requirements. Demonstrated experience in team leadership, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to interpret complex technical, legal, and financial information and provide strategic recommendations. Proficiency in property management software platforms, Microsoft Office applications, and data analysis tools. Knowledge of process improvement methodologies and quality management systems. Commercial acumen with ability to balance service quality with financial efficiency.# Personal Attributes Inspirational leadership style that motivates high performance and fosters a collaborative, supportive team culture. Strong interpersonal and communication skills to effectively manage upward, downward, and peer-to-peer relationships. Capability to appropriately delegate responsibilities while empowering team members to develop and excel. Proactive approach to anticipating client and team needs and addressing issues before escalation. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The SRA are recruiting for an experienced Lead Employee Relations Adviser to join the HR Services team on a permanent basis. Working closely with the wider HR team and stakeholders across the organisation, you will act as a senior Employee Relations subject matter expert, providing specialist advice and support on complex employee relations matters whilst helping to shape and continuously improve our people practices. The Role As our Lead Employee Relations Adviser, you will be the organisation's subject matter expert on complex employee relations matters, partnering with managers and stakeholders across the business to deliver practical, commercially focused advice. You'll lead on a broad range of casework, including disciplinary, grievance, performance, absence and organisational change matters, ensuring risks are managed appropriately and outcomes are fair and consistent. Alongside providing expert guidance, you'll support and develop managers and HR colleagues, identify trends through data and insight, and contribute to the development of policies, processes and people initiatives. This is a varied role that combines hands-on case management with the opportunity to influence wider people practices and drive continuous improvement across the organisation. What is in it for you? Showcase your Employee Relations expertise by leading on a wide range of complex and challenging cases. Play a key role in influencing people decisions and helping shape a positive workplace culture. Coach and develop managers and HR colleagues to enhance organisational capability. Contribute to strategic people projects, policy development and organisational change initiatives. This is a hybrid role and will be based in our Birmingham office up to two days a week, and from home the rest of the week. Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation. Pension - We will contribute 1 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%. 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme. Access to employee discount vouchers for savings on High Street brands, travel and supermarkets. Life Assurance cover of 4 times basic salary. Income Protection. Private Medical Insurance for you and your family after completion of 2 years' service. An extensive range of Heka Health and Wellbeing experiences to choose from with monthly company funding allowance. A comprehensive range of flexible benefits to choose from each year. What we are looking for Significant experience managing multiple complex employee relations cases. Strong knowledge of employment law and employee relations best practice. Previous experience in leading on the management of ET1 claims and liaising with third parties and legal representatives. Ability to formulate ER MI dashboards and interpret and articulate the data story to stakeholders, recommending appropriate actions and solutions. Previous experience in developing a robust framework for reasonable adjustments. Demonstrable experience in an effective coaching style approach achieving value added results. Ability to adapt a style to suit the circumstances. Effective communication and stakeholder management skills. Experience supporting change programmes and HR projects. Strong analytical and problem-solving abilities with an exceptional attention to detail. A proactive, organised and customer-focused approach. CIPD qualification (or equivalent) is desirable. Useful information Comparable job titles for this role used by other organisations might be Senior Employee Relations Adviser, Employee Relations Manager, Employee Relations Business Partner, Senior HR Adviser or Senior People Partner. There is a role profile attached at the bottom of this advert which details the full skills and experience required. If you have any questions that aren't in this advert or on our website, please contact us via: To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 31 August 2026.
Aug 24, 2026
Full time
The SRA are recruiting for an experienced Lead Employee Relations Adviser to join the HR Services team on a permanent basis. Working closely with the wider HR team and stakeholders across the organisation, you will act as a senior Employee Relations subject matter expert, providing specialist advice and support on complex employee relations matters whilst helping to shape and continuously improve our people practices. The Role As our Lead Employee Relations Adviser, you will be the organisation's subject matter expert on complex employee relations matters, partnering with managers and stakeholders across the business to deliver practical, commercially focused advice. You'll lead on a broad range of casework, including disciplinary, grievance, performance, absence and organisational change matters, ensuring risks are managed appropriately and outcomes are fair and consistent. Alongside providing expert guidance, you'll support and develop managers and HR colleagues, identify trends through data and insight, and contribute to the development of policies, processes and people initiatives. This is a varied role that combines hands-on case management with the opportunity to influence wider people practices and drive continuous improvement across the organisation. What is in it for you? Showcase your Employee Relations expertise by leading on a wide range of complex and challenging cases. Play a key role in influencing people decisions and helping shape a positive workplace culture. Coach and develop managers and HR colleagues to enhance organisational capability. Contribute to strategic people projects, policy development and organisational change initiatives. This is a hybrid role and will be based in our Birmingham office up to two days a week, and from home the rest of the week. Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation. Pension - We will contribute 1 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%. 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme. Access to employee discount vouchers for savings on High Street brands, travel and supermarkets. Life Assurance cover of 4 times basic salary. Income Protection. Private Medical Insurance for you and your family after completion of 2 years' service. An extensive range of Heka Health and Wellbeing experiences to choose from with monthly company funding allowance. A comprehensive range of flexible benefits to choose from each year. What we are looking for Significant experience managing multiple complex employee relations cases. Strong knowledge of employment law and employee relations best practice. Previous experience in leading on the management of ET1 claims and liaising with third parties and legal representatives. Ability to formulate ER MI dashboards and interpret and articulate the data story to stakeholders, recommending appropriate actions and solutions. Previous experience in developing a robust framework for reasonable adjustments. Demonstrable experience in an effective coaching style approach achieving value added results. Ability to adapt a style to suit the circumstances. Effective communication and stakeholder management skills. Experience supporting change programmes and HR projects. Strong analytical and problem-solving abilities with an exceptional attention to detail. A proactive, organised and customer-focused approach. CIPD qualification (or equivalent) is desirable. Useful information Comparable job titles for this role used by other organisations might be Senior Employee Relations Adviser, Employee Relations Manager, Employee Relations Business Partner, Senior HR Adviser or Senior People Partner. There is a role profile attached at the bottom of this advert which details the full skills and experience required. If you have any questions that aren't in this advert or on our website, please contact us via: To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 31 August 2026.
Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, would like to recruit a friendly, proactive, and professional Customer Account Manager to join their team. Please find all the details below for you: Job title: Customer Account Manager Location: Ashford, Kent Salary: 30,000 The Team: Work alongside friendly colleagues in customer service and editorial departments, fostering collaboration and camaraderie. Hours: Monday-Friday, 9am-5pm Hybrid: Hybrid working for a healthy work-life balance (Once trained you will be in office Tuesday, Wednesday and Thursday and working from home on Mondays and Fridays) Benefits: 28 days holiday PLUS bank holidays BUPA healthcare coverage after 3 months Pension scheme Excellent training, ongoing support, and development opportunities Your daily duties will be to: Connect with existing customers through engaging check-in calls twice a year. Show them you care and are here to help! Provide insightful demonstrations that showcase the value of our clients services. Assist customers with their ledgers and invoices in the initial months to foster strong relationships. Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers. You'll be the ideal candidate for this role if you have: Account Management or Customer service experience in an office A Customer centric attitude, with excellent rapport-building skills A desire to truly care about customers, retaining and nurturing accounts Next steps: This is a fantastic opportunity to step into a new role where your contributions truly matter! Be part of a vibrant workplace that values your input and encourages growth. If you're excited about creating meaningful connections and developing customer loyalty, we want to hear from you. Apply today! Our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Senior Candidate Consultant) or Nicola (Executive Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, would like to recruit a friendly, proactive, and professional Customer Account Manager to join their team. Please find all the details below for you: Job title: Customer Account Manager Location: Ashford, Kent Salary: 30,000 The Team: Work alongside friendly colleagues in customer service and editorial departments, fostering collaboration and camaraderie. Hours: Monday-Friday, 9am-5pm Hybrid: Hybrid working for a healthy work-life balance (Once trained you will be in office Tuesday, Wednesday and Thursday and working from home on Mondays and Fridays) Benefits: 28 days holiday PLUS bank holidays BUPA healthcare coverage after 3 months Pension scheme Excellent training, ongoing support, and development opportunities Your daily duties will be to: Connect with existing customers through engaging check-in calls twice a year. Show them you care and are here to help! Provide insightful demonstrations that showcase the value of our clients services. Assist customers with their ledgers and invoices in the initial months to foster strong relationships. Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers. You'll be the ideal candidate for this role if you have: Account Management or Customer service experience in an office A Customer centric attitude, with excellent rapport-building skills A desire to truly care about customers, retaining and nurturing accounts Next steps: This is a fantastic opportunity to step into a new role where your contributions truly matter! Be part of a vibrant workplace that values your input and encourages growth. If you're excited about creating meaningful connections and developing customer loyalty, we want to hear from you. Apply today! Our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Senior Candidate Consultant) or Nicola (Executive Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cloudflare United States, London, United Kingdom Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. Available Location: London What You'll Do As the world's first connectivity cloud, Cloudflare helps connect and protect millions of customers globally. Everyone from individuals to the world's largest enterprises use our unified platform of networking, security, and developer services to succeed everywhere in the world. Supporting a global platform of this scale requires a legal team that moves fast. That's why at Cloudflare, we don't just manage risk-we clear the road for global innovation. We are building a next generation compliance program that leverages AI technology to scale our routine tasks, allowing our team members to focus on the proactive work of fostering a culture of compliance. Responsibilities: Support Cloudflare'sinternal investigations program, including management of investigation case files, conducting witness interviews, collecting supporting documentation, and drafting final reports; Help design and implementpolicies and controlsto ensure that Cloudflare is protecting its customers and employees, while satisfying our legal obligations; Assist with Cloudflare'sconflict of interest disclosure process, including review and approval of potential employee conflicts and gift and entertainment requests; Assist with the administration of Cloudflare'scompliance training and education program, including the design of regional compliance training content, target audience identification and effectiveness measurement; Assist with execution of a regular integrity andcompliance communications strategy within the region; and Project manage a variety of othercross-functional compliance initiatives. The above list is representative and additional responsibilities may be assigned, as required by the need for the compliance program to support Cloudflare's Legal team with agility in a dynamic environment. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Aug 24, 2026
Full time
Cloudflare United States, London, United Kingdom Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. Available Location: London What You'll Do As the world's first connectivity cloud, Cloudflare helps connect and protect millions of customers globally. Everyone from individuals to the world's largest enterprises use our unified platform of networking, security, and developer services to succeed everywhere in the world. Supporting a global platform of this scale requires a legal team that moves fast. That's why at Cloudflare, we don't just manage risk-we clear the road for global innovation. We are building a next generation compliance program that leverages AI technology to scale our routine tasks, allowing our team members to focus on the proactive work of fostering a culture of compliance. Responsibilities: Support Cloudflare'sinternal investigations program, including management of investigation case files, conducting witness interviews, collecting supporting documentation, and drafting final reports; Help design and implementpolicies and controlsto ensure that Cloudflare is protecting its customers and employees, while satisfying our legal obligations; Assist with Cloudflare'sconflict of interest disclosure process, including review and approval of potential employee conflicts and gift and entertainment requests; Assist with the administration of Cloudflare'scompliance training and education program, including the design of regional compliance training content, target audience identification and effectiveness measurement; Assist with execution of a regular integrity andcompliance communications strategy within the region; and Project manage a variety of othercross-functional compliance initiatives. The above list is representative and additional responsibilities may be assigned, as required by the need for the compliance program to support Cloudflare's Legal team with agility in a dynamic environment. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Business Development Manager / Field Based with National Travel / £50,000-£55,000 OTE £100k+ IPA Supplies is a growing supplier of janitorial, catering and medical supplies, providing organisations with a comprehensive one-stop-shop solution.As part of our continued expansion, we are looking for an exceptional Business Development Manager with one clear objective: To identify, develop and win significant new business. This is not an account-management or people-management role. It is a 100% new business development position , focused on finding opportunities, opening doors and converting prospects into long-term customers. We are looking for an experienced, highly motivated new-business professional who thrives on the challenge of building their own pipeline and winning substantial B2B accounts. We are ideally looking for someone based in the North of England A1(M) Leeds to Newcastle You will be responsible for developing new business opportunities, targeting organisations where IPA Supplies can build substantial and long-term commercial relationships. From identifying the initial prospect through to presenting, negotiating and closing the deal, you will take ownership of the entire new-business process. What to Expect From Us: Competitive basic salary of £50,000 to £55,000 per annum Attractive new-business commission / bonus structure Company car, company pension, laptop and mobile phone Home and field-based working Excellent earning potential for a successful new-business professional Who We're Looking For This role will suit an established Business Development Manager who genuinely enjoys winning new customers. You will be comfortable starting with a cold prospect, finding the right decision-maker, creating an opportunity and ultimately closing the business. The Responsibilities of the Business Development Manager Will Include: Proactively identifying and targeting high-value prospective customers Generating your own new-business opportunities and building a strong pipeline Identifying and developing tender opportunities and securing meetings with senior decision-makers Understanding prospective customers' existing supply arrangements and identifying opportunities for IPA Supplies Ltd Developing compelling commercial proposals and presentations Managing opportunities from initial contact through to negotiation and close Negotiating pricing and commercial agreements while protecting margin Building relationships with key stakeholders throughout the sales process Targeting multi-site and regional organisations Maintaining a strong and accurately managed sales pipeline Working closely with our purchasing, operations and customer service teams when developing larger opportunities Representing IPA Supplies Ltd professionally at customer meetings, industry events and networking opportunities We are particularly interested in candidates who can demonstrate: A strong track record of winning significant B2B new business Strong commercial and negotiation skills, and experience developing opportunities from a cold start The ability to prospect and generate opportunities independently The ability to develop persuasive commercial proposals and confidence dealing with senior decision-makers Experience managing longer and more complex sales cycles A driven, self-motivated approach and the resilience and persistence required for genuine new-business development A demonstrable history of achieving challenging new-business targets Experience within janitorial, cleaning, catering, medical, facilities management, hospitality supplies, workplace supplies or B2B distribution would be particularly valuable, although we are open to exceptional new-business professionals from other sectors. What This Role Isn't We want to be clear about the nature of this position. This isn't an account-management role where you inherit an established customer portfolio. It isn't a sales-management role focused on managing a team. And it isn't a role where all your appointments and leads will simply be provided for you. This is a genuine 100% new-business development position. We are looking for someone who enjoys prospecting, opening doors, developing opportunities and, most importantly, closing deals . Why IPA Supplies? IPA Supplies has ambitious plans for continued growth, and new customer acquisition is central to those plans. For the right person, this represents an opportunity to take real ownership of new-business development, with considerable freedom to identify and pursue opportunities. You'll have the support and infrastructure of an established business behind you, combined with the autonomy to develop your own opportunities and build your own pipeline. Most importantly, your success and earning potential will be directly linked to the new business you create. If you are a proven B2B Business Development Manager who gets genuine satisfaction from opening doors, developing opportunities and closing significant deals, we'd like to hear from you.
Aug 24, 2026
Full time
Business Development Manager / Field Based with National Travel / £50,000-£55,000 OTE £100k+ IPA Supplies is a growing supplier of janitorial, catering and medical supplies, providing organisations with a comprehensive one-stop-shop solution.As part of our continued expansion, we are looking for an exceptional Business Development Manager with one clear objective: To identify, develop and win significant new business. This is not an account-management or people-management role. It is a 100% new business development position , focused on finding opportunities, opening doors and converting prospects into long-term customers. We are looking for an experienced, highly motivated new-business professional who thrives on the challenge of building their own pipeline and winning substantial B2B accounts. We are ideally looking for someone based in the North of England A1(M) Leeds to Newcastle You will be responsible for developing new business opportunities, targeting organisations where IPA Supplies can build substantial and long-term commercial relationships. From identifying the initial prospect through to presenting, negotiating and closing the deal, you will take ownership of the entire new-business process. What to Expect From Us: Competitive basic salary of £50,000 to £55,000 per annum Attractive new-business commission / bonus structure Company car, company pension, laptop and mobile phone Home and field-based working Excellent earning potential for a successful new-business professional Who We're Looking For This role will suit an established Business Development Manager who genuinely enjoys winning new customers. You will be comfortable starting with a cold prospect, finding the right decision-maker, creating an opportunity and ultimately closing the business. The Responsibilities of the Business Development Manager Will Include: Proactively identifying and targeting high-value prospective customers Generating your own new-business opportunities and building a strong pipeline Identifying and developing tender opportunities and securing meetings with senior decision-makers Understanding prospective customers' existing supply arrangements and identifying opportunities for IPA Supplies Ltd Developing compelling commercial proposals and presentations Managing opportunities from initial contact through to negotiation and close Negotiating pricing and commercial agreements while protecting margin Building relationships with key stakeholders throughout the sales process Targeting multi-site and regional organisations Maintaining a strong and accurately managed sales pipeline Working closely with our purchasing, operations and customer service teams when developing larger opportunities Representing IPA Supplies Ltd professionally at customer meetings, industry events and networking opportunities We are particularly interested in candidates who can demonstrate: A strong track record of winning significant B2B new business Strong commercial and negotiation skills, and experience developing opportunities from a cold start The ability to prospect and generate opportunities independently The ability to develop persuasive commercial proposals and confidence dealing with senior decision-makers Experience managing longer and more complex sales cycles A driven, self-motivated approach and the resilience and persistence required for genuine new-business development A demonstrable history of achieving challenging new-business targets Experience within janitorial, cleaning, catering, medical, facilities management, hospitality supplies, workplace supplies or B2B distribution would be particularly valuable, although we are open to exceptional new-business professionals from other sectors. What This Role Isn't We want to be clear about the nature of this position. This isn't an account-management role where you inherit an established customer portfolio. It isn't a sales-management role focused on managing a team. And it isn't a role where all your appointments and leads will simply be provided for you. This is a genuine 100% new-business development position. We are looking for someone who enjoys prospecting, opening doors, developing opportunities and, most importantly, closing deals . Why IPA Supplies? IPA Supplies has ambitious plans for continued growth, and new customer acquisition is central to those plans. For the right person, this represents an opportunity to take real ownership of new-business development, with considerable freedom to identify and pursue opportunities. You'll have the support and infrastructure of an established business behind you, combined with the autonomy to develop your own opportunities and build your own pipeline. Most importantly, your success and earning potential will be directly linked to the new business you create. If you are a proven B2B Business Development Manager who gets genuine satisfaction from opening doors, developing opportunities and closing significant deals, we'd like to hear from you.
Google Ads, Microsoft Ads & YouTube Paid Search Hybrid Working Love Building Paid Search Campaigns That Drive Real Business Growth? Do you enjoy combining strategy, creativity and data to help ambitious brands scale through exceptional Paid Search? Looking for an agency where you'll have the autonomy to influence strategy, build genuine client partnerships and continue developing your expertise alongside a talented, close-knit team? We're looking for an experienced PPC / Paid Search Manager to join an award-winning specialist growth marketing agency working with an exciting portfolio of home, garden and lifestyle brands. P.S. We love curious people who challenge ideas, embrace new technology and genuinely enjoy collaborating with great colleagues. If that sounds like you, keep reading. The Role at a Glance PPC / Paid Search Manager Bicester, Oxford - Hybrid: 2 Days Office / 3 Days Home £38,000 - £45,000 DOE + Benefits & Perks + Flexi Working Full Time Permanent Service: Growth Marketing for Home, Garden & Lifestyle Brands Culture: Honest Caring Innovative Passionate Have Fun Pedigree: European Paid Media Agency of the Year 2025 Award-Winning 5-Star Rated Your Background / Skills: Google Ads, Microsoft Ads, YouTube, PPC, Paid Search, Google Analytics 4, Google Tag Manager, Google Ads Editor, Client Management Our Story Since 2013, we've been helping home, garden and lifestyle brands generate more enquiries, more leads and more sales through intelligent paid search, creative thinking and commercially focused marketing strategies. Today we're recognised as one of the UK's leading specialist growth marketing agencies, partnering with an exciting mix of SME, retail and consumer brands while maintaining a genuinely collaborative, family-feel culture. Our office is a beautifully converted Old School House nestled in the Oxfordshire countryside. It's a place where people enjoy coming together, sharing ideas and producing exceptional work for clients who genuinely value what we do. As our client portfolio continues to grow, we're looking for another exceptional Paid Search Manager to join us on the next stage of our journey. Where You'll Make an Impact This isn't a role where you'll simply manage PPC campaigns. You'll become a strategic partner to your clients, helping them understand how Paid Search fits into their wider commercial objectives while uncovering new opportunities for sustainable growth. Working alongside our Paid Social and Creative teams, you'll influence campaign strategy, drive performance and turn Paid Search insights into meaningful business recommendations that help clients make smarter marketing decisions. If you enjoy variety, autonomy and seeing the direct impact of your work, you'll feel right at home. What Your Day Might Look Like • Taking end-to-end ownership of a portfolio of Google Ads, Microsoft Ads and YouTube campaigns. • Developing Paid Search strategies, optimisation roadmaps and structured testing plans. • Planning, building and launching best-in-class PPC campaigns aligned to wider paid media strategies. • Monitoring budgets, ROI and campaign performance while proactively identifying opportunities for growth. • Quickly identifying and resolving performance issues to maximise campaign success. • Producing insightful reports that translate campaign data into clear commercial recommendations. • Building strong client relationships through regular communication, strategy calls and meetings. • Working closely with our Paid Social and Creative teams to deliver integrated campaigns. • Managing multiple client priorities within a fast-paced agency environment. • Staying ahead of industry developments, platform updates and emerging Paid Search technologies. About You You'll probably be someone who genuinely enjoys Paid Search. Not just optimising campaigns, but understanding businesses, solving commercial challenges and helping clients grow. You'll likely bring: • 6+ years' experience managing Paid Search campaigns within an agency or in-house environment. • Advanced Google Ads, Microsoft Ads and YouTube campaign management experience. • Strong knowledge of Google Ads Scripts and Google Ads Editor. • Hands-on experience with Google Analytics 4, Google Tag Manager, Merchant Center and Search Console. • Excellent commercial awareness with a clear understanding of how Paid Search contributes to wider business success. • Strong analytical and problem-solving skills. • Excellent organisation with the ability to manage multiple client accounts simultaneously. • Excellent written communication, proofreading and attention to detail. • Experience with Shopify, product feed optimisation, Klaviyo or CRM audience segmentation would be advantageous. • Agency experience would be beneficial but isn't essential. Why Join Us? • Join the European Paid Media Agency of the Year 2025. • Work with an exciting portfolio of home, garden and lifestyle brands. • Hybrid working with genuine flexibility. • Beautiful Oxfordshire countryside office. • 23 days' holiday plus your birthday off. • Additional annual leave for long service. • Learning resources and personalised development plans. • Clear career progression opportunities. • Regular team socials and events. • Free snacks, refreshments and nearby parking. • Company pension. • A genuinely supportive culture where curiosity, collaboration and continuous learning are encouraged. Your Experience / Background / Previous Roles May Include Paid Search Manager, PPC Manager, Google Ads Manager, PPC Specialist, PPC Account Manager, Senior PPC Executive, Paid Media Manager, Paid Media Executive, Performance Marketing Executive, Digital Marketing Executive or Google Ads Specialist. Apply now Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 24, 2026
Full time
Google Ads, Microsoft Ads & YouTube Paid Search Hybrid Working Love Building Paid Search Campaigns That Drive Real Business Growth? Do you enjoy combining strategy, creativity and data to help ambitious brands scale through exceptional Paid Search? Looking for an agency where you'll have the autonomy to influence strategy, build genuine client partnerships and continue developing your expertise alongside a talented, close-knit team? We're looking for an experienced PPC / Paid Search Manager to join an award-winning specialist growth marketing agency working with an exciting portfolio of home, garden and lifestyle brands. P.S. We love curious people who challenge ideas, embrace new technology and genuinely enjoy collaborating with great colleagues. If that sounds like you, keep reading. The Role at a Glance PPC / Paid Search Manager Bicester, Oxford - Hybrid: 2 Days Office / 3 Days Home £38,000 - £45,000 DOE + Benefits & Perks + Flexi Working Full Time Permanent Service: Growth Marketing for Home, Garden & Lifestyle Brands Culture: Honest Caring Innovative Passionate Have Fun Pedigree: European Paid Media Agency of the Year 2025 Award-Winning 5-Star Rated Your Background / Skills: Google Ads, Microsoft Ads, YouTube, PPC, Paid Search, Google Analytics 4, Google Tag Manager, Google Ads Editor, Client Management Our Story Since 2013, we've been helping home, garden and lifestyle brands generate more enquiries, more leads and more sales through intelligent paid search, creative thinking and commercially focused marketing strategies. Today we're recognised as one of the UK's leading specialist growth marketing agencies, partnering with an exciting mix of SME, retail and consumer brands while maintaining a genuinely collaborative, family-feel culture. Our office is a beautifully converted Old School House nestled in the Oxfordshire countryside. It's a place where people enjoy coming together, sharing ideas and producing exceptional work for clients who genuinely value what we do. As our client portfolio continues to grow, we're looking for another exceptional Paid Search Manager to join us on the next stage of our journey. Where You'll Make an Impact This isn't a role where you'll simply manage PPC campaigns. You'll become a strategic partner to your clients, helping them understand how Paid Search fits into their wider commercial objectives while uncovering new opportunities for sustainable growth. Working alongside our Paid Social and Creative teams, you'll influence campaign strategy, drive performance and turn Paid Search insights into meaningful business recommendations that help clients make smarter marketing decisions. If you enjoy variety, autonomy and seeing the direct impact of your work, you'll feel right at home. What Your Day Might Look Like • Taking end-to-end ownership of a portfolio of Google Ads, Microsoft Ads and YouTube campaigns. • Developing Paid Search strategies, optimisation roadmaps and structured testing plans. • Planning, building and launching best-in-class PPC campaigns aligned to wider paid media strategies. • Monitoring budgets, ROI and campaign performance while proactively identifying opportunities for growth. • Quickly identifying and resolving performance issues to maximise campaign success. • Producing insightful reports that translate campaign data into clear commercial recommendations. • Building strong client relationships through regular communication, strategy calls and meetings. • Working closely with our Paid Social and Creative teams to deliver integrated campaigns. • Managing multiple client priorities within a fast-paced agency environment. • Staying ahead of industry developments, platform updates and emerging Paid Search technologies. About You You'll probably be someone who genuinely enjoys Paid Search. Not just optimising campaigns, but understanding businesses, solving commercial challenges and helping clients grow. You'll likely bring: • 6+ years' experience managing Paid Search campaigns within an agency or in-house environment. • Advanced Google Ads, Microsoft Ads and YouTube campaign management experience. • Strong knowledge of Google Ads Scripts and Google Ads Editor. • Hands-on experience with Google Analytics 4, Google Tag Manager, Merchant Center and Search Console. • Excellent commercial awareness with a clear understanding of how Paid Search contributes to wider business success. • Strong analytical and problem-solving skills. • Excellent organisation with the ability to manage multiple client accounts simultaneously. • Excellent written communication, proofreading and attention to detail. • Experience with Shopify, product feed optimisation, Klaviyo or CRM audience segmentation would be advantageous. • Agency experience would be beneficial but isn't essential. Why Join Us? • Join the European Paid Media Agency of the Year 2025. • Work with an exciting portfolio of home, garden and lifestyle brands. • Hybrid working with genuine flexibility. • Beautiful Oxfordshire countryside office. • 23 days' holiday plus your birthday off. • Additional annual leave for long service. • Learning resources and personalised development plans. • Clear career progression opportunities. • Regular team socials and events. • Free snacks, refreshments and nearby parking. • Company pension. • A genuinely supportive culture where curiosity, collaboration and continuous learning are encouraged. Your Experience / Background / Previous Roles May Include Paid Search Manager, PPC Manager, Google Ads Manager, PPC Specialist, PPC Account Manager, Senior PPC Executive, Paid Media Manager, Paid Media Executive, Performance Marketing Executive, Digital Marketing Executive or Google Ads Specialist. Apply now Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job title Media and Communications Manager Reporting to Deputy Director Line reports None currently Salary £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week) Hours 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00). Duration 1-year contract renewable subject to funding Start date December 2026 Location London/Hybrid - minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged About the job Anti-oppressive statement Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this. Read our full Equity, Justice and Anti-oppression statement. Inclusive Recruitment We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme. If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page 'Enhanced Chance Interview Scheme'. We are always happy to speak to candidates informally about the role before applying and encourage you to do so by emailing . About Us Foodrise is a charity transforming the food system for climate, nature and justice. We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up. We speak truth to power. We take risks. We act where and when others won't. From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts. We exist to say what others won't, do what others don't, and never settle for "it can't be done". Change is possible, and we are rising to make it happen. We are based in the UK and the Netherlands. See more about us on our website. About the Role This role leads all aspects of Foodrise's communications, ensuring our campaigns reach key audiences, drive systemic change in the food system and achieve our new strategic goals: Dismantling the animal industrial complex and supporting the transition to plant-rich food Eroding the social licence of large supermarkets and building alternative food economies You will develop and implement a media and communications strategy, build our media profile, oversee digital channels, and act as guardian of our brand. This includes centring communities at the heart of campaigns, building our public profile with key audiences including journalists, developing our range of allies, reflecting our understanding of historical injustice in the food system, and fostering an experimentation and learning culture. This role will also oversee all website and social media channels, working collaboratively with colleagues to ensure communications are built into campaigns from the outset to enhance reach and potential. This role would suit an experienced communications professional who is excited to think deeply about the way communications can support systemic change in the food sector. Experience with managing relationships with journalists and media outlets, identifying and pursuing stories, managing change, and contributing to organisational learning will be critical. Job Description Media Relations & Press Developing our media and communications strategy to meet our new strategic objectives. Building relationships with journalists and social media professionals. Identifying and developing new hooks and stories to pitch to the media from across Foodrise's portfolio of work. Pitching these stories to key journalists alongside campaigners where relevant. Drafting media materials including pitch documents, press releases and Q&A documents. Supporting senior staff in drafting of quotes and opinion pieces. Preparing colleagues ahead of media interviews. Managing external PR support where relevant. Brand & Channels Develop a social media strategy and oversee its implementation, coordinating across our campaigns. Overseeing our communications channels, working with other staff and external consultants to ensure our channels reflect the diversity of Foodrise's work and contribute to meeting our strategic objectives. Overseeing our Engaging Networks software and exploring transitioning to a new system. Acting as guardian of Foodrise's brand and ensuring its consistent application to every aspect of our communications work. Communications in Foodrise's Wider Work Advising and working with campaigners to ensure communications and public visibility are at the heart of all of Foodrise's work. Acting as a quality controller and adviser on all communications outputs from across the team to ensure that form and content are as consistent, effective and creative as possible. Managing sub-contractors as necessary to deliver high-quality content in a timely manner. Ensure all our communications reflect our approach to anti-oppressive practiceMonitoring and tracking impact of Foodrise's communications outputs. Managing the communications budget. Ensuring all communications reflect organisational policies and GDPR. Any other relevant tasks as requested by senior colleagues to support the organisation and further our objectives. Ways of Working Collaborative by default; independent work is balanced with regular coordination. Contributing to the development and embedding of anti-oppressive work across the organisation. Flexible and adaptable in response to changing priorities. Present and available for colleagues, including regular in office presence. Proactive in communication, planning, and follow through. Person Specification Essential Knowledge, Experience and Network Extensive experience and track record of success in using communications to achieve campaign goals and build the profile of an organisation and its goals. Experience of developing relationships with journalists to generate impactful media coverage. Experience of managing sub-contractors or other external delivery partners. Strong personal network of journalists. Interest in food systems issues, the environment and/or climate. Essential Skills Confidence in communicating with journalists and at senior level with Foodrise's partners. Ability to distil complex topics into accessible and relevant communications materials and other outputs, tailored for different audiences, including decision makers, corporate executives and the media. Excellent digital skills including using social media and other digital platforms to achieve organisational or campaign goals. Ability to prioritise under pressure, identify routes to maximum impact and work efficiently. Ability to build strong internal and external relationships, give appropriate advice and manage expectations. What You Will Bring to Foodrise A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities. An understanding of anti-oppressive practice and how it applies to Foodrise's work and the role and the ability to represent diverse perspectives through the work of the organisation. Sharing Foodrise's values: audacity, collaboration, impact, celebration, solidarity. Willingness to undertake some limited travel domestically and abroad. What We Offer Personal training and wellbeing funds Regular team socials Workplace pension Enhanced parental leave Enhanced sick leave Cycle to Work scheme Home & Tech scheme Flexible working hours (core hours 10am-4pm) AI policy - We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application. How to apply Please apply via Charity Jobs with: Your CV (no longer than 2 A4 pages total) A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise. . click apply for full job details
Aug 24, 2026
Full time
Job title Media and Communications Manager Reporting to Deputy Director Line reports None currently Salary £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week) Hours 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00). Duration 1-year contract renewable subject to funding Start date December 2026 Location London/Hybrid - minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged About the job Anti-oppressive statement Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this. Read our full Equity, Justice and Anti-oppression statement. Inclusive Recruitment We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme. If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page 'Enhanced Chance Interview Scheme'. We are always happy to speak to candidates informally about the role before applying and encourage you to do so by emailing . About Us Foodrise is a charity transforming the food system for climate, nature and justice. We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up. We speak truth to power. We take risks. We act where and when others won't. From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts. We exist to say what others won't, do what others don't, and never settle for "it can't be done". Change is possible, and we are rising to make it happen. We are based in the UK and the Netherlands. See more about us on our website. About the Role This role leads all aspects of Foodrise's communications, ensuring our campaigns reach key audiences, drive systemic change in the food system and achieve our new strategic goals: Dismantling the animal industrial complex and supporting the transition to plant-rich food Eroding the social licence of large supermarkets and building alternative food economies You will develop and implement a media and communications strategy, build our media profile, oversee digital channels, and act as guardian of our brand. This includes centring communities at the heart of campaigns, building our public profile with key audiences including journalists, developing our range of allies, reflecting our understanding of historical injustice in the food system, and fostering an experimentation and learning culture. This role will also oversee all website and social media channels, working collaboratively with colleagues to ensure communications are built into campaigns from the outset to enhance reach and potential. This role would suit an experienced communications professional who is excited to think deeply about the way communications can support systemic change in the food sector. Experience with managing relationships with journalists and media outlets, identifying and pursuing stories, managing change, and contributing to organisational learning will be critical. Job Description Media Relations & Press Developing our media and communications strategy to meet our new strategic objectives. Building relationships with journalists and social media professionals. Identifying and developing new hooks and stories to pitch to the media from across Foodrise's portfolio of work. Pitching these stories to key journalists alongside campaigners where relevant. Drafting media materials including pitch documents, press releases and Q&A documents. Supporting senior staff in drafting of quotes and opinion pieces. Preparing colleagues ahead of media interviews. Managing external PR support where relevant. Brand & Channels Develop a social media strategy and oversee its implementation, coordinating across our campaigns. Overseeing our communications channels, working with other staff and external consultants to ensure our channels reflect the diversity of Foodrise's work and contribute to meeting our strategic objectives. Overseeing our Engaging Networks software and exploring transitioning to a new system. Acting as guardian of Foodrise's brand and ensuring its consistent application to every aspect of our communications work. Communications in Foodrise's Wider Work Advising and working with campaigners to ensure communications and public visibility are at the heart of all of Foodrise's work. Acting as a quality controller and adviser on all communications outputs from across the team to ensure that form and content are as consistent, effective and creative as possible. Managing sub-contractors as necessary to deliver high-quality content in a timely manner. Ensure all our communications reflect our approach to anti-oppressive practiceMonitoring and tracking impact of Foodrise's communications outputs. Managing the communications budget. Ensuring all communications reflect organisational policies and GDPR. Any other relevant tasks as requested by senior colleagues to support the organisation and further our objectives. Ways of Working Collaborative by default; independent work is balanced with regular coordination. Contributing to the development and embedding of anti-oppressive work across the organisation. Flexible and adaptable in response to changing priorities. Present and available for colleagues, including regular in office presence. Proactive in communication, planning, and follow through. Person Specification Essential Knowledge, Experience and Network Extensive experience and track record of success in using communications to achieve campaign goals and build the profile of an organisation and its goals. Experience of developing relationships with journalists to generate impactful media coverage. Experience of managing sub-contractors or other external delivery partners. Strong personal network of journalists. Interest in food systems issues, the environment and/or climate. Essential Skills Confidence in communicating with journalists and at senior level with Foodrise's partners. Ability to distil complex topics into accessible and relevant communications materials and other outputs, tailored for different audiences, including decision makers, corporate executives and the media. Excellent digital skills including using social media and other digital platforms to achieve organisational or campaign goals. Ability to prioritise under pressure, identify routes to maximum impact and work efficiently. Ability to build strong internal and external relationships, give appropriate advice and manage expectations. What You Will Bring to Foodrise A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities. An understanding of anti-oppressive practice and how it applies to Foodrise's work and the role and the ability to represent diverse perspectives through the work of the organisation. Sharing Foodrise's values: audacity, collaboration, impact, celebration, solidarity. Willingness to undertake some limited travel domestically and abroad. What We Offer Personal training and wellbeing funds Regular team socials Workplace pension Enhanced parental leave Enhanced sick leave Cycle to Work scheme Home & Tech scheme Flexible working hours (core hours 10am-4pm) AI policy - We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application. How to apply Please apply via Charity Jobs with: Your CV (no longer than 2 A4 pages total) A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise. . click apply for full job details
HR Adviser/Partner (Training) Full time (35 hrs/wk), permanent Split place of work between Horizons, Reading and Home (typically 3/2 days) Salary £45-50,000 FTE pa plus benefits Are you an experienced HR adviser or business partner who likes being in front of line managers, helping them succeed in areas of people management? Do you have a natural flair for training and building relationships with line managers? If so, we need you to bring your HR subject matter expertise and train our line managers on how to deal with the employment demands they are facing today - demands which continue to grow. In this new role you will design and deliver regular HR and induction training, in person and online, to upskill our line manager group. You must cover topics across the full employment lifecycle including recruitment, induction, performance management, engagement, recognition, disputes, exits and more - boosting confidence and reducing risk to the University. You'll also do some advising as well as contributing to the achievement of wider team objectives and projects, as part of our people strategy. Overall, your work will positively contribute to helping the University realise its ambitions for growth and secure its ongoing success. You must be CIPD qualified and have a business partnering or senior advising background. You must have the ability to develop your own training resources using your digital skills and, overall, be prepared to help shape and evolve this important new role. At University of the Built Environment we expect employees to demonstrate our values and behaviours, which are important ingredients of our culture. To find out more about these, view the full job specification, and how to apply, visit our careers site. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. Vacancy closes on Wednesday 26 August 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Aug 24, 2026
Full time
HR Adviser/Partner (Training) Full time (35 hrs/wk), permanent Split place of work between Horizons, Reading and Home (typically 3/2 days) Salary £45-50,000 FTE pa plus benefits Are you an experienced HR adviser or business partner who likes being in front of line managers, helping them succeed in areas of people management? Do you have a natural flair for training and building relationships with line managers? If so, we need you to bring your HR subject matter expertise and train our line managers on how to deal with the employment demands they are facing today - demands which continue to grow. In this new role you will design and deliver regular HR and induction training, in person and online, to upskill our line manager group. You must cover topics across the full employment lifecycle including recruitment, induction, performance management, engagement, recognition, disputes, exits and more - boosting confidence and reducing risk to the University. You'll also do some advising as well as contributing to the achievement of wider team objectives and projects, as part of our people strategy. Overall, your work will positively contribute to helping the University realise its ambitions for growth and secure its ongoing success. You must be CIPD qualified and have a business partnering or senior advising background. You must have the ability to develop your own training resources using your digital skills and, overall, be prepared to help shape and evolve this important new role. At University of the Built Environment we expect employees to demonstrate our values and behaviours, which are important ingredients of our culture. To find out more about these, view the full job specification, and how to apply, visit our careers site. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. Vacancy closes on Wednesday 26 August 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Head of Counter Fraud (FCS64) Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £56,561 per annum Grade B plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester (The role will be based in Manchester; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Protect public funding. Lead strategic change. Make a real impact. We are looking for an experienced and forward-thinking Head of Counter Fraud to lead and shape our organisation's counter fraud strategy, ensuring that public funding is protected and fraud risks are effectively identified, managed and mitigated. This is an exciting opportunity to take ownership of all strategic and operational counter fraud activity across the organisation. You'll lead a specialist team, oversee complex fraud investigations, strengthen fraud prevention frameworks and work with senior leaders and external government partners to build a strong culture of integrity and accountability. If you're an experienced financial crime professional with a passion for protecting public funds and driving continuous improvement, we'd love to hear from you. About the Role As Head of Counter Fraud, you will be responsible for developing and delivering our organisation-wide counter fraud strategy while leading the operational delivery of investigations into external fraud, internal fraud, bribery and corruption. You will provide expert advice across the organisation, ensuring compliance with Government Counter Fraud Functional Standards and relevant legislation, while embedding best practice and promoting fraud awareness at every level. Working closely with senior leaders and external partners, you'll influence policy, strengthen controls and help safeguard the organisation against emerging fraud risks. About You We're looking for someone who combines technical expertise with strong leadership and influencing skills. You'll bring: Significant experience in a senior financial crime or counter fraud role. Proven experience of leading complex fraud investigations from initial assessment through to resolution. Experience of developing and implementing strategic and operational counter fraud policies and procedures. Strong stakeholder management skills, with the ability to influence colleagues and senior leaders across an organisation. Experience of managing or leading a professional team. Excellent analytical, investigative and problem-solving skills. A recognised financial crime qualification such as ACFS, ACFT or ICA. Good working knowledge of relevant fraud legislation, bribery and corruption, and the legal framework surrounding fraud investigations. Why Join Us? This is an opportunity to lead an important function that protects public investment and supports the delivery of our organisational mission. You'll work with talented colleagues across the organisation, influence strategic decision-making and collaborate with government bodies including DCMS, the Public Sector Fraud Authority, the Cabinet Office, the Charity Commission and law enforcement partners. If you're looking for a role where your expertise can make a tangible difference, we'd be delighted to hear from you. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here. Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here. To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCS64 Closing date: 09:00, Friday 11 September 1st Interview: (virtual) Tuesday 22 and Friday 25 September 2nd Interview: (In person at the Manchester office) Thursday 01 October Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
Aug 24, 2026
Full time
Head of Counter Fraud (FCS64) Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £56,561 per annum Grade B plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester (The role will be based in Manchester; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Protect public funding. Lead strategic change. Make a real impact. We are looking for an experienced and forward-thinking Head of Counter Fraud to lead and shape our organisation's counter fraud strategy, ensuring that public funding is protected and fraud risks are effectively identified, managed and mitigated. This is an exciting opportunity to take ownership of all strategic and operational counter fraud activity across the organisation. You'll lead a specialist team, oversee complex fraud investigations, strengthen fraud prevention frameworks and work with senior leaders and external government partners to build a strong culture of integrity and accountability. If you're an experienced financial crime professional with a passion for protecting public funds and driving continuous improvement, we'd love to hear from you. About the Role As Head of Counter Fraud, you will be responsible for developing and delivering our organisation-wide counter fraud strategy while leading the operational delivery of investigations into external fraud, internal fraud, bribery and corruption. You will provide expert advice across the organisation, ensuring compliance with Government Counter Fraud Functional Standards and relevant legislation, while embedding best practice and promoting fraud awareness at every level. Working closely with senior leaders and external partners, you'll influence policy, strengthen controls and help safeguard the organisation against emerging fraud risks. About You We're looking for someone who combines technical expertise with strong leadership and influencing skills. You'll bring: Significant experience in a senior financial crime or counter fraud role. Proven experience of leading complex fraud investigations from initial assessment through to resolution. Experience of developing and implementing strategic and operational counter fraud policies and procedures. Strong stakeholder management skills, with the ability to influence colleagues and senior leaders across an organisation. Experience of managing or leading a professional team. Excellent analytical, investigative and problem-solving skills. A recognised financial crime qualification such as ACFS, ACFT or ICA. Good working knowledge of relevant fraud legislation, bribery and corruption, and the legal framework surrounding fraud investigations. Why Join Us? This is an opportunity to lead an important function that protects public investment and supports the delivery of our organisational mission. You'll work with talented colleagues across the organisation, influence strategic decision-making and collaborate with government bodies including DCMS, the Public Sector Fraud Authority, the Cabinet Office, the Charity Commission and law enforcement partners. If you're looking for a role where your expertise can make a tangible difference, we'd be delighted to hear from you. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here. Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here. To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCS64 Closing date: 09:00, Friday 11 September 1st Interview: (virtual) Tuesday 22 and Friday 25 September 2nd Interview: (In person at the Manchester office) Thursday 01 October Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation's Legal team in providing legal advice and guidance for the Foundation's innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy's and St Thomas' NHS Foundation Trust. This role also assists with varied internal governance and compliance matters. Key Responsibilities Charitable Partnerships (Impact on Urban Health) Identify relevant legal and compliance considerations on projects and activities within the IoUH team and work with IoUH to put in place appropriate mechanisms or policies to manage issues that are identified. Structure and assist colleagues with drafting and negotiating agreements for a wide variety of charitable partnerships, including commercial contracts, grants, IP licences, novel investment models, revenue-sharing arrangements and data agreements. Act as a thought partner with the team to advise on the structuring, legal risks and strategic implications of partnerships and future opportunities. Maintain and appropriately file correspondence and documentation relating to commercial contracts. Fundraising (Charities) Identify and advise on relevant legal and regulatory considerations in respect of our fundraising activities and work with our fundraising compliance manager and the fundraising team to ensure our fundraising activities are carried out in accordance with the relevant regulations. Drafting and supporting colleagues in negotiating a variety of fundraising agreements, including charity of the year agreements, commercial participation agreements, sponsorship agreements and pledge agreements. Advise on relevant governance matters relating to fundraising activities. Work closely with our fundraising compliance manager to ensure data protection aspects of our fundraising activities are managed appropriately. Procedure and Policy Efficiencies Draft, maintain and update our internal guidelines, policies and standard-form documents. Create policy and process efficiencies. Act as deputy data protection lead, supporting the primary data protection lead through providing training to colleagues and ensuring the Foundation's mandated practice is understood and followed. Tailored Partnerships Consider legal considerations, and appropriate processes, for working with certain partners (e.g. regulatory, private gain, data protection, policy), including advising on due diligence procedures and tailoring our standard form templates. Work with cross-functional stakeholders on longer-term projects to change our partnership models to cede power to the communities we work with, whilst balancing this against our charity law obligations. Cross-Functional Work Work with cross-functional stakeholders, including Policy, Influencing & Communications, Data, Evaluation & Learning and the Executive Team to advise on cross-team collaboration, opportunities, issues and risks relating to our charitable partnerships. Assist teams such as Endowment, Systems, and People & Culture on their legal needs, including drafting, negotiating and agreeing documents and being the first port-of-call for a variety of legal issues. Lead on specific projects for either individual directorates or cross-directorate projects. Act as business partner to the Fundraising teams on a variety of issues, including advising and supporting them with drafting, negotiating and advising on a wide range of fundraising agreements. Act as business partner to the Endowment team, ensuring they have the legal support required for the smooth running of their activities. Governance and Legal Act as Company Secretary for the Foundation's three subsidiary companies. Work with the Foundation's Legal Director & Company Secretary in advising colleagues on legal and governance matters. Undertake research into specific legal issues or matters of best practice and provide training to Legal team colleagues on these issues. Identify need for, organise and run training sessions on key legal and compliance issues to Foundation staff. Deputise for the Legal Director & Company Secretary when required. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes: Legal research skills Self-starter who is adaptable, works with integrity, and exhibits the Foundation's enterprising, collaborative and delivery-minded cultural and behavioural values Excellent verbal and written communication skills Detail oriented Good interpersonal skills and able to effectively liaise with both internal and external communities Problem solving skills, able to use initiative and actively seeks pragmatic solutions Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail Team player, with an ability to create effective working relationships Ability to embed diversity, equity and inclusion in everything we do Knowledge, experience, and qualifications: Qualified, experienced solicitor (5-6 years PQE or equivalent) Experience in drafting and reviewing commercial contracts (Essential) Preparation of guidance notes and training materials (Essential) Sound knowledge of the law of England and Wales (Essential) Familiarity with commercial contracts and contract law (Essential) Experience in law and regulation within a fundraising environment (Highly Desirable) Experience in drafting and reviewing grant agreements (Desirable) Familiarity with the charity sector and charity law (Desirable) Some familiarity with health/social care/voluntary sector technical language and organisations (Desirable) Some familiarity with basic financial and grants related terms and concepts (Desirable) Benefits Contributory pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Aug 24, 2026
Full time
The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation's Legal team in providing legal advice and guidance for the Foundation's innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy's and St Thomas' NHS Foundation Trust. This role also assists with varied internal governance and compliance matters. Key Responsibilities Charitable Partnerships (Impact on Urban Health) Identify relevant legal and compliance considerations on projects and activities within the IoUH team and work with IoUH to put in place appropriate mechanisms or policies to manage issues that are identified. Structure and assist colleagues with drafting and negotiating agreements for a wide variety of charitable partnerships, including commercial contracts, grants, IP licences, novel investment models, revenue-sharing arrangements and data agreements. Act as a thought partner with the team to advise on the structuring, legal risks and strategic implications of partnerships and future opportunities. Maintain and appropriately file correspondence and documentation relating to commercial contracts. Fundraising (Charities) Identify and advise on relevant legal and regulatory considerations in respect of our fundraising activities and work with our fundraising compliance manager and the fundraising team to ensure our fundraising activities are carried out in accordance with the relevant regulations. Drafting and supporting colleagues in negotiating a variety of fundraising agreements, including charity of the year agreements, commercial participation agreements, sponsorship agreements and pledge agreements. Advise on relevant governance matters relating to fundraising activities. Work closely with our fundraising compliance manager to ensure data protection aspects of our fundraising activities are managed appropriately. Procedure and Policy Efficiencies Draft, maintain and update our internal guidelines, policies and standard-form documents. Create policy and process efficiencies. Act as deputy data protection lead, supporting the primary data protection lead through providing training to colleagues and ensuring the Foundation's mandated practice is understood and followed. Tailored Partnerships Consider legal considerations, and appropriate processes, for working with certain partners (e.g. regulatory, private gain, data protection, policy), including advising on due diligence procedures and tailoring our standard form templates. Work with cross-functional stakeholders on longer-term projects to change our partnership models to cede power to the communities we work with, whilst balancing this against our charity law obligations. Cross-Functional Work Work with cross-functional stakeholders, including Policy, Influencing & Communications, Data, Evaluation & Learning and the Executive Team to advise on cross-team collaboration, opportunities, issues and risks relating to our charitable partnerships. Assist teams such as Endowment, Systems, and People & Culture on their legal needs, including drafting, negotiating and agreeing documents and being the first port-of-call for a variety of legal issues. Lead on specific projects for either individual directorates or cross-directorate projects. Act as business partner to the Fundraising teams on a variety of issues, including advising and supporting them with drafting, negotiating and advising on a wide range of fundraising agreements. Act as business partner to the Endowment team, ensuring they have the legal support required for the smooth running of their activities. Governance and Legal Act as Company Secretary for the Foundation's three subsidiary companies. Work with the Foundation's Legal Director & Company Secretary in advising colleagues on legal and governance matters. Undertake research into specific legal issues or matters of best practice and provide training to Legal team colleagues on these issues. Identify need for, organise and run training sessions on key legal and compliance issues to Foundation staff. Deputise for the Legal Director & Company Secretary when required. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes: Legal research skills Self-starter who is adaptable, works with integrity, and exhibits the Foundation's enterprising, collaborative and delivery-minded cultural and behavioural values Excellent verbal and written communication skills Detail oriented Good interpersonal skills and able to effectively liaise with both internal and external communities Problem solving skills, able to use initiative and actively seeks pragmatic solutions Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail Team player, with an ability to create effective working relationships Ability to embed diversity, equity and inclusion in everything we do Knowledge, experience, and qualifications: Qualified, experienced solicitor (5-6 years PQE or equivalent) Experience in drafting and reviewing commercial contracts (Essential) Preparation of guidance notes and training materials (Essential) Sound knowledge of the law of England and Wales (Essential) Familiarity with commercial contracts and contract law (Essential) Experience in law and regulation within a fundraising environment (Highly Desirable) Experience in drafting and reviewing grant agreements (Desirable) Familiarity with the charity sector and charity law (Desirable) Some familiarity with health/social care/voluntary sector technical language and organisations (Desirable) Some familiarity with basic financial and grants related terms and concepts (Desirable) Benefits Contributory pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
