Mont'Kiara International School (M'KIS) is one of Kuala Lumpur's most established international schools, located in the vibrant Mont'Kiara community. Established in 1994, M'KIS is an accredited IB World School offering the full International Baccalaureate continuum: Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma Programme (DP), as well as the US High School Diploma. The school serves a diverse community of more than 700 students from over 45 nationalities and is accredited by the Western Association of Schools and Colleges (WASC). From August 2026, M'KIS joined Nord Anglia Education's global family of schools, connecting students and colleagues to a broader network of educational expertise, global learning opportunities and professional development. Join Mont'Kiara International Schoolas Finance Manager Job Purpose: To ensure effective production, management and reporting of all financial matters of the school. To provide financial & commercial support to the Principal and Senior Leadership Team as required. To prepare budgets and forecasts for the school and to manage the cash and capital expenditure approval process. To ensure processing the transactional information for the school is complete and accurate. To provide advice on improving the financial performance of the school. About the Role Finance Ensure proper accounting and financial records and systems are maintained Ensure financial accounts are produced monthly, in accordance with generally accepted accounting principles and within agreed timeframes. Ensure all statutory accounting and tax returns are produced and submitted in accordance with legislation. Ensure effective internal controls and implement new procedures, as necessary. Ensure that the agreed purchase ordering process is implemented and adhered to by all members of staff. Ensure proper cash and asset management processes are in operation. Liaise with external auditors and tax advisors regarding the statutory accounts and other statutory returns. Ensure the school complies with legal and regulatory requirements, that licenses are in order and that company tax returns are filed correctly and on time. Ensure you keep up to date with the latest accounting and tax regulations within Thailand and internationally Budgeting & Forecasting In conjunction with the Regional Finance Director and Principal, produce business plans, annual budgets and quarterly re-forecasts for the school. Work with the budget holders to determine correct allocation of cost budgets across cost centres and budget headings. Work with the admissions staff to generate pupil number forecasts to drive the revenue budget. Work with the HR staff to determine the correct staffing structure and associated costs for the budget and maintain this file for the forecast. Manage the budget and forecast process for the school to Nord Anglia Education deadlines using Nord Anglia Education templates. Ensure that cost efficiency is a key part of the budget process, eliminating waste and ensuring best value for money. Budget Management & Reporting Ensure the school maintains costs within agreed budget levels. Monitor actual spend against budget on a budget holder and account heading basis. Liaise with budget holders on a regular basis to ensure that they are aware of their budgets and what they have spent to date. Take action to ensure that budget holders do not go over their budgets during the year. Develop internal management reports to aid the Principal and SLT in the management of the school and budget holders in the management of their individual budgets. Ensure complete management accounts and KPI package is submitted to Nord Anglia with agreed deadlines. Review and report the monthly management accounts to the Principal and to Nord Anglia. Produce financial and performance reports to the Principal and Nord Anglia as required. Review the reporting packs and propose improvements. Produce and submit appropriate capital expenditure proposals. Produce weekly and monthly cash flow forecasts to aid both the school and Nord Anglia cash management. Sales Ledger and Credit Control Ensure the timely and accurate production of tuition fee invoices. Actively manage the credit control process to ensure that all debts are collected by the due date. Actively manage the school's cash flow to maximize efficiencies in cash usage. Personnel and Staff Oversee and manage the workload of the finance team staff and manage their professional development About You Qualifications & Training CIMA, ACCA, ACA or other accounting qualification OR Holder of relevant degree and part qualified in the above accounting qualifications Experience & Knowledge Proven ability and experience in management accounting Experience with NAVISION accounting software (an added advantage) Previous experience in a school environment (an added advantage) Skills Advanced knowledge of Excel for report generation and analysis of data Ability to gather, analyses, explain and consolidate data for management reporting Excellent presentation skills to be able to report to those without a background in finance Excellent communication skills to negotiate with external stakeholders on commercial contracts and transactions Fluency in spoken and written English is essential Excellent customer service skills Personal Attributes High levels of personal integrity Conscientious and able to focus on completing work to a consistently high standard Flexible with a positive approach to work Excellent organizational and time-management skills; high attention to detail Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved Adaptable to working in a fast paced, ever-changing environment Ability to work under pressure and remain calm Proactive and willing to take on multiple tasks Self-motivated and enthusiastic Able to work independently A team player, willing to help and be flexible Continually strive for improvement To find the best people, we have to be exceptional. As part of Nord Anglia Education, you'll be working for a world-class brand, alongside dedicated and passionate industry experts. You'll have opportunities to progress further, learn more and collaborate locally and internationally, with some of the brightest minds in the education sector, who can take credit for some of the finest academic results in the world. You'll also have uninhibited access to Nord Anglia University, our award-winning professional development platform. Safeguarding Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK. A commitment to safeguarding and promoting the welfare of all pupils. All Nord Anglia employees are required to undertake regular child protection training. All staff are required to manage effective personal development as part of the school's commitment to invest in staff as the key resource in the organization. All staff must ensure that they meet their statutory responsibilities regarding Health and Safety, Cyber Security, Equal opportunities and other relevant legislation, and should conform to the professional and ethical requirements as an employee of Nord Anglia Education.
Aug 24, 2026
Full time
Mont'Kiara International School (M'KIS) is one of Kuala Lumpur's most established international schools, located in the vibrant Mont'Kiara community. Established in 1994, M'KIS is an accredited IB World School offering the full International Baccalaureate continuum: Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma Programme (DP), as well as the US High School Diploma. The school serves a diverse community of more than 700 students from over 45 nationalities and is accredited by the Western Association of Schools and Colleges (WASC). From August 2026, M'KIS joined Nord Anglia Education's global family of schools, connecting students and colleagues to a broader network of educational expertise, global learning opportunities and professional development. Join Mont'Kiara International Schoolas Finance Manager Job Purpose: To ensure effective production, management and reporting of all financial matters of the school. To provide financial & commercial support to the Principal and Senior Leadership Team as required. To prepare budgets and forecasts for the school and to manage the cash and capital expenditure approval process. To ensure processing the transactional information for the school is complete and accurate. To provide advice on improving the financial performance of the school. About the Role Finance Ensure proper accounting and financial records and systems are maintained Ensure financial accounts are produced monthly, in accordance with generally accepted accounting principles and within agreed timeframes. Ensure all statutory accounting and tax returns are produced and submitted in accordance with legislation. Ensure effective internal controls and implement new procedures, as necessary. Ensure that the agreed purchase ordering process is implemented and adhered to by all members of staff. Ensure proper cash and asset management processes are in operation. Liaise with external auditors and tax advisors regarding the statutory accounts and other statutory returns. Ensure the school complies with legal and regulatory requirements, that licenses are in order and that company tax returns are filed correctly and on time. Ensure you keep up to date with the latest accounting and tax regulations within Thailand and internationally Budgeting & Forecasting In conjunction with the Regional Finance Director and Principal, produce business plans, annual budgets and quarterly re-forecasts for the school. Work with the budget holders to determine correct allocation of cost budgets across cost centres and budget headings. Work with the admissions staff to generate pupil number forecasts to drive the revenue budget. Work with the HR staff to determine the correct staffing structure and associated costs for the budget and maintain this file for the forecast. Manage the budget and forecast process for the school to Nord Anglia Education deadlines using Nord Anglia Education templates. Ensure that cost efficiency is a key part of the budget process, eliminating waste and ensuring best value for money. Budget Management & Reporting Ensure the school maintains costs within agreed budget levels. Monitor actual spend against budget on a budget holder and account heading basis. Liaise with budget holders on a regular basis to ensure that they are aware of their budgets and what they have spent to date. Take action to ensure that budget holders do not go over their budgets during the year. Develop internal management reports to aid the Principal and SLT in the management of the school and budget holders in the management of their individual budgets. Ensure complete management accounts and KPI package is submitted to Nord Anglia with agreed deadlines. Review and report the monthly management accounts to the Principal and to Nord Anglia. Produce financial and performance reports to the Principal and Nord Anglia as required. Review the reporting packs and propose improvements. Produce and submit appropriate capital expenditure proposals. Produce weekly and monthly cash flow forecasts to aid both the school and Nord Anglia cash management. Sales Ledger and Credit Control Ensure the timely and accurate production of tuition fee invoices. Actively manage the credit control process to ensure that all debts are collected by the due date. Actively manage the school's cash flow to maximize efficiencies in cash usage. Personnel and Staff Oversee and manage the workload of the finance team staff and manage their professional development About You Qualifications & Training CIMA, ACCA, ACA or other accounting qualification OR Holder of relevant degree and part qualified in the above accounting qualifications Experience & Knowledge Proven ability and experience in management accounting Experience with NAVISION accounting software (an added advantage) Previous experience in a school environment (an added advantage) Skills Advanced knowledge of Excel for report generation and analysis of data Ability to gather, analyses, explain and consolidate data for management reporting Excellent presentation skills to be able to report to those without a background in finance Excellent communication skills to negotiate with external stakeholders on commercial contracts and transactions Fluency in spoken and written English is essential Excellent customer service skills Personal Attributes High levels of personal integrity Conscientious and able to focus on completing work to a consistently high standard Flexible with a positive approach to work Excellent organizational and time-management skills; high attention to detail Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved Adaptable to working in a fast paced, ever-changing environment Ability to work under pressure and remain calm Proactive and willing to take on multiple tasks Self-motivated and enthusiastic Able to work independently A team player, willing to help and be flexible Continually strive for improvement To find the best people, we have to be exceptional. As part of Nord Anglia Education, you'll be working for a world-class brand, alongside dedicated and passionate industry experts. You'll have opportunities to progress further, learn more and collaborate locally and internationally, with some of the brightest minds in the education sector, who can take credit for some of the finest academic results in the world. You'll also have uninhibited access to Nord Anglia University, our award-winning professional development platform. Safeguarding Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK. A commitment to safeguarding and promoting the welfare of all pupils. All Nord Anglia employees are required to undertake regular child protection training. All staff are required to manage effective personal development as part of the school's commitment to invest in staff as the key resource in the organization. All staff must ensure that they meet their statutory responsibilities regarding Health and Safety, Cyber Security, Equal opportunities and other relevant legislation, and should conform to the professional and ethical requirements as an employee of Nord Anglia Education.
Senior Specialist Solutions Engineer (AI/ML) Location: London, United Kingdom - Hybrid As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert. You will be reporting to the Manager, Field Engineering (Specialist Team). The impact you will have Lead the architectural design of production grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end to end pipeline creation and optimization (training/inference) to seamless integration with cloud native services. Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real world examples. Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks. Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences. What we look for Experienced, technical, customer facing, and with a background in Data Science / Machine Learning, and Data Engineering. Looking to learn and develop in a customer facing technical role as a subject matter expert (SME) in a pre sales environment. Pre sales or post sales experience working with external clients across a variety of industry markets. Data Science/ML Skills Hands on industry ML experience in at least one of the following: ML Engineer: Develop production grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring. Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI. Hands on experience working with Distributed Spark based systems. Experience communicating and teaching technical concepts to non technical and technical audiences alike. Passion for collaboration, life long learning, and driving our values through ML. Preferred 2+ years customer facing experience in a pre sales or post sales role. Preferred Experience working with Apache Spark to process large scale distributed datasets. Can meet expectations for technical training and role specific outcomes within 3 months of hire. Can travel up to 30% when needed. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Aug 24, 2026
Full time
Senior Specialist Solutions Engineer (AI/ML) Location: London, United Kingdom - Hybrid As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert. You will be reporting to the Manager, Field Engineering (Specialist Team). The impact you will have Lead the architectural design of production grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end to end pipeline creation and optimization (training/inference) to seamless integration with cloud native services. Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real world examples. Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks. Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences. What we look for Experienced, technical, customer facing, and with a background in Data Science / Machine Learning, and Data Engineering. Looking to learn and develop in a customer facing technical role as a subject matter expert (SME) in a pre sales environment. Pre sales or post sales experience working with external clients across a variety of industry markets. Data Science/ML Skills Hands on industry ML experience in at least one of the following: ML Engineer: Develop production grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring. Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI. Hands on experience working with Distributed Spark based systems. Experience communicating and teaching technical concepts to non technical and technical audiences alike. Passion for collaboration, life long learning, and driving our values through ML. Preferred 2+ years customer facing experience in a pre sales or post sales role. Preferred Experience working with Apache Spark to process large scale distributed datasets. Can meet expectations for technical training and role specific outcomes within 3 months of hire. Can travel up to 30% when needed. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Deep subject matter expertise in corporate trade credit management, including credit risk, receivables, and treasury workflows Strong ability to act as a trusted advisor, translating trade credit and data driven solutions into measurable business value Demonstrated experience driving technology and data transformation to enhance automation and operational efficiency Excellent presentation, communication, and storytelling skills, with the ability to influence senior level stakeholders Strong understanding of KPIs, workflows, business requirements, and stakeholder dynamics within credit and treasury functions Strategic and analytical mindset, capable of identifying market trends, regulatory themes, and whitespace opportunities Proven ability to collaborate effectively with sales, marketing, and product management teams Professional resilience and credibility when operating in complex, high pressure client environments Demonstrated proficiency in artificial intelligence concepts, with hands on experience using AI tools to streamline workflows and enhance operational efficiency Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use Education Bachelor's degree required Additional relevant qualifications, certifications, or professional associations are beneficial 10-15+ years of experience in trade credit, credit management, consulting, or related corporate environments Responsibilities This client facing role is responsible for serving as a subject matter expert and trusted advisor throughout the sales cycle, establishing credibility in Moody's Trade Credit Management solutions. Other responsibilities include: Supporting discovery, qualification, and solution design by facilitating solution architecture aligned to corporate customer use cases Elevating RFP and Proof of Concept processes using industry best practices and transformation expertise Partnering with sales, marketing, and product teams to design and execute effective market outreach strategies Leading industry engagement initiatives, including speaking at events, publishing thought leadership, and building stakeholder relationships Identifying emerging market themes and regulatory requirements to future proof Moody's solutions Detecting and articulating whitespace opportunities, supporting the development of new capabilities and enhancements; building business cases for product development and continuous solution improvement This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face to face, while also providing the flexibility of hybrid working About the Team The Industry Practice team at Moody's Analytics is a group of experienced subject matter experts drawn from corporate, consulting, and regulatory backgrounds. Aligned closely with customer segments, the team plays a critical role in connecting real world trade credit challenges with Moody's data, analytics, and technology solutions. As industry leaders and advocates, the team shapes strategy through thought leadership, client engagement, and market insight, working collaboratively with sales and product partners to deliver impactful, future ready solutions across Europe. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Aug 24, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Deep subject matter expertise in corporate trade credit management, including credit risk, receivables, and treasury workflows Strong ability to act as a trusted advisor, translating trade credit and data driven solutions into measurable business value Demonstrated experience driving technology and data transformation to enhance automation and operational efficiency Excellent presentation, communication, and storytelling skills, with the ability to influence senior level stakeholders Strong understanding of KPIs, workflows, business requirements, and stakeholder dynamics within credit and treasury functions Strategic and analytical mindset, capable of identifying market trends, regulatory themes, and whitespace opportunities Proven ability to collaborate effectively with sales, marketing, and product management teams Professional resilience and credibility when operating in complex, high pressure client environments Demonstrated proficiency in artificial intelligence concepts, with hands on experience using AI tools to streamline workflows and enhance operational efficiency Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use Education Bachelor's degree required Additional relevant qualifications, certifications, or professional associations are beneficial 10-15+ years of experience in trade credit, credit management, consulting, or related corporate environments Responsibilities This client facing role is responsible for serving as a subject matter expert and trusted advisor throughout the sales cycle, establishing credibility in Moody's Trade Credit Management solutions. Other responsibilities include: Supporting discovery, qualification, and solution design by facilitating solution architecture aligned to corporate customer use cases Elevating RFP and Proof of Concept processes using industry best practices and transformation expertise Partnering with sales, marketing, and product teams to design and execute effective market outreach strategies Leading industry engagement initiatives, including speaking at events, publishing thought leadership, and building stakeholder relationships Identifying emerging market themes and regulatory requirements to future proof Moody's solutions Detecting and articulating whitespace opportunities, supporting the development of new capabilities and enhancements; building business cases for product development and continuous solution improvement This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face to face, while also providing the flexibility of hybrid working About the Team The Industry Practice team at Moody's Analytics is a group of experienced subject matter experts drawn from corporate, consulting, and regulatory backgrounds. Aligned closely with customer segments, the team plays a critical role in connecting real world trade credit challenges with Moody's data, analytics, and technology solutions. As industry leaders and advocates, the team shapes strategy through thought leadership, client engagement, and market insight, working collaboratively with sales and product partners to deliver impactful, future ready solutions across Europe. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Compliance, Asset and Wealth Management, Private Alternatives Compliance, Associate/Vice President, London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) London assignment JOB FUNCTION Business Unit Compliance account_balance DIVISION Compliance Division OUR IMPACT The Goldman Sachs Group, Inc. is a leading global financial services firm delivering investment banking, securities, asset management and wealth management services to a substantial and diversified global client base, including corporations, financial institutions, governments and high-net-worth individuals. Headquartered in New York, the firm operates across major financial centres including London, Dublin, Frankfurt, Tokyo and Hong Kong. YOUR IMPACT This role sits within the Asset & Wealth Management Compliance Advisory team in London, supporting Goldman Sachs Asset Management International ("GSAMI"), part of the broader Asset & Wealth Management ("AWM") business. The successful candidate will work closely with business partners and Legal and Compliance colleagues to provide practical, risk-based compliance advice across alternatives investing, portfolio management and marketing activity. The role offers exposure to a broad range of high-impact matters, including business advisory queries, regulatory requests, regulatory reform implementation, forensic reviews, business training, policy development, marketing material review and sales activity advisory. EXPERIENCE Proven ability to work collaboratively within a team while confidently leading projects across a range of compliance matters Strong working knowledge of asset management compliance, with the ability to apply regulatory requirements to practical business scenarios Experience representing Compliance on strategic initiatives, including new activities, new products and regulatory reform projects Understanding of compliance programmes, including the design, enhancement and implementation of effective controls and governance frameworks Ability to produce clear, insightful materials and present effectively to senior firm committees and/or boards Sound judgment and confidence engaging with business stakeholders to deliver timely, risk-based compliance outcomes in time-constrained situations Ability to handle multiple tasks with attention to detail and work under pressure Compliance advisory on alternatives investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance training Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including compliance enhancements, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Conduct compliance monitoring and forensic reviews to assess adherence to regulatory obligations, internal policies and control expectations Contribute to additional projects and priorities as required in a dynamic, fast-paced compliance environment 5+ years of compliance experience; asset management experience preferred Risk- and control-focused mindset, with excellent judgment and the ability to balance commercial priorities with regulatory expectations Knowledge of investment instruments including alternative investment funds, and an interest in applying that knowledge in a compliance advisory context General compliance knowledge and familiarity with FCA regulations, MiFID and AIFM requirements Excellent analytical, communication and stakeholder-management skills, with strong attention to detail and a proactive, collaborative approach RESPONSIBILITIES Compliance advisory on alternatives investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance training Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including compliance enhancements, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Conduct compliance monitoring and forensic reviews to assess adherence to regulatory obligations, internal policies and control expectations Contribute to additional projects and priorities as required in a dynamic, fast-paced compliance environment QUALIFICATIONS 5+ years of compliance experience; asset management experience preferred Risk- and control-focused mindset, with excellent judgment and the ability to balance commercial priorities with regulatory expectations Knowledge of investment instruments including alternative investment funds, and an interest in applying that knowledge in a compliance advisory context General compliance knowledge and familiarity with FCA regulations, MiFID and AIFM requirements Excellent analytical, communication and stakeholder-management skills, with strong attention to detail and a proactive, collaborative approach ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. BENEFITS Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Aug 23, 2026
Full time
Compliance, Asset and Wealth Management, Private Alternatives Compliance, Associate/Vice President, London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) London assignment JOB FUNCTION Business Unit Compliance account_balance DIVISION Compliance Division OUR IMPACT The Goldman Sachs Group, Inc. is a leading global financial services firm delivering investment banking, securities, asset management and wealth management services to a substantial and diversified global client base, including corporations, financial institutions, governments and high-net-worth individuals. Headquartered in New York, the firm operates across major financial centres including London, Dublin, Frankfurt, Tokyo and Hong Kong. YOUR IMPACT This role sits within the Asset & Wealth Management Compliance Advisory team in London, supporting Goldman Sachs Asset Management International ("GSAMI"), part of the broader Asset & Wealth Management ("AWM") business. The successful candidate will work closely with business partners and Legal and Compliance colleagues to provide practical, risk-based compliance advice across alternatives investing, portfolio management and marketing activity. The role offers exposure to a broad range of high-impact matters, including business advisory queries, regulatory requests, regulatory reform implementation, forensic reviews, business training, policy development, marketing material review and sales activity advisory. EXPERIENCE Proven ability to work collaboratively within a team while confidently leading projects across a range of compliance matters Strong working knowledge of asset management compliance, with the ability to apply regulatory requirements to practical business scenarios Experience representing Compliance on strategic initiatives, including new activities, new products and regulatory reform projects Understanding of compliance programmes, including the design, enhancement and implementation of effective controls and governance frameworks Ability to produce clear, insightful materials and present effectively to senior firm committees and/or boards Sound judgment and confidence engaging with business stakeholders to deliver timely, risk-based compliance outcomes in time-constrained situations Ability to handle multiple tasks with attention to detail and work under pressure Compliance advisory on alternatives investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance training Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including compliance enhancements, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Conduct compliance monitoring and forensic reviews to assess adherence to regulatory obligations, internal policies and control expectations Contribute to additional projects and priorities as required in a dynamic, fast-paced compliance environment 5+ years of compliance experience; asset management experience preferred Risk- and control-focused mindset, with excellent judgment and the ability to balance commercial priorities with regulatory expectations Knowledge of investment instruments including alternative investment funds, and an interest in applying that knowledge in a compliance advisory context General compliance knowledge and familiarity with FCA regulations, MiFID and AIFM requirements Excellent analytical, communication and stakeholder-management skills, with strong attention to detail and a proactive, collaborative approach RESPONSIBILITIES Compliance advisory on alternatives investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance training Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including compliance enhancements, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Conduct compliance monitoring and forensic reviews to assess adherence to regulatory obligations, internal policies and control expectations Contribute to additional projects and priorities as required in a dynamic, fast-paced compliance environment QUALIFICATIONS 5+ years of compliance experience; asset management experience preferred Risk- and control-focused mindset, with excellent judgment and the ability to balance commercial priorities with regulatory expectations Knowledge of investment instruments including alternative investment funds, and an interest in applying that knowledge in a compliance advisory context General compliance knowledge and familiarity with FCA regulations, MiFID and AIFM requirements Excellent analytical, communication and stakeholder-management skills, with strong attention to detail and a proactive, collaborative approach ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. BENEFITS Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Pharma and Life Sciences practice are looking for an experienced Consultant or Senior Consultant to join the team. Following exceptional year on year growth at Baringa, we are excited to continue building our Pharma and Life Sciences practice across Europe and the UK. The Pharma and Life Sciences sector is undergoing rapid and transformational change. There has never been a more exciting time to work in this sector with endless opportunities to add value to the industry. Our clients are pivoting how they work as new technologies revolutionise every part of their value chain and the value they create for patients. This continues against a backdrop of rapidly rising development costs and external market access pressures. If you are excited about working alongside our clients to solve these problems, then we could be what you are looking for. What you will be doing We provide advisory services to our clients across the pharma value chain from R&D to commercialisation, using our industry expertise and consulting skills. We work with a variety of clients from the large established players to the rapidly growing industry disruptors. Example types of work include: Developing strategies and operating models to transform ways of working across clinical development, medical affairs and commercial (at global and local levels) Implementing change in global, x-functional organisations in a strategic and sustainable way Developing and operating Centres of Excellence and Communities of Practice to cross-fertilise learnings and successes across countries and regions Designing and implementing Quality Management Systems and the associated GCP / GVP processes Optimising product development team ways of working in response to change, i.e., a new strategic direction, changing customer needs, evolving evidence requirements etc. Supporting brand teams with launch strategies and operations Developing omnichannel approaches and building the required capabilities for clients to achieve early post-launch impact in their customer engagements Implementing next gen customer engagement ecosystems Advising on data and AI enablement to realise strategy and drive efficiency, translating business and process needs into actionable digital strategy and end-to-end implementation Advising on Patient Engagement strategies and operating models, considering how to measure impact and leverage patient experience data for insight Creating best practice for strategic alliances to be successful whether that be for co-development or post-merger integration Your skills and experience Strong pharmaceutical and life sciences experience through working in management consulting with pharmaceutical and life science clients A track record of taking ownership and delivering results in demanding client-facing environments Strong entrepreneurial spirit to help us grow the sector An ability to leverage AI to inform strategy, enable operating models and transform ways of working is highly desirable In addition to management consulting experience with pharmaceutical and life science clients, you will have demonstrable consulting skills in one or more of the following: Life Sciences Clinical Development, Medical and / or Commercial functions (e.g. ClinOps, Stats, Regulatory, Safety, Quality, Medical Affairs, Sales, Marketing, Field) Transformation Programme Management Change Management Technology enabled process design Digital, data, analytics and artificial intelligence Strategy and Operating Model development What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. Join us All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Baringa Privacy Notices For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable . click apply for full job details
Aug 23, 2026
Full time
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Pharma and Life Sciences practice are looking for an experienced Consultant or Senior Consultant to join the team. Following exceptional year on year growth at Baringa, we are excited to continue building our Pharma and Life Sciences practice across Europe and the UK. The Pharma and Life Sciences sector is undergoing rapid and transformational change. There has never been a more exciting time to work in this sector with endless opportunities to add value to the industry. Our clients are pivoting how they work as new technologies revolutionise every part of their value chain and the value they create for patients. This continues against a backdrop of rapidly rising development costs and external market access pressures. If you are excited about working alongside our clients to solve these problems, then we could be what you are looking for. What you will be doing We provide advisory services to our clients across the pharma value chain from R&D to commercialisation, using our industry expertise and consulting skills. We work with a variety of clients from the large established players to the rapidly growing industry disruptors. Example types of work include: Developing strategies and operating models to transform ways of working across clinical development, medical affairs and commercial (at global and local levels) Implementing change in global, x-functional organisations in a strategic and sustainable way Developing and operating Centres of Excellence and Communities of Practice to cross-fertilise learnings and successes across countries and regions Designing and implementing Quality Management Systems and the associated GCP / GVP processes Optimising product development team ways of working in response to change, i.e., a new strategic direction, changing customer needs, evolving evidence requirements etc. Supporting brand teams with launch strategies and operations Developing omnichannel approaches and building the required capabilities for clients to achieve early post-launch impact in their customer engagements Implementing next gen customer engagement ecosystems Advising on data and AI enablement to realise strategy and drive efficiency, translating business and process needs into actionable digital strategy and end-to-end implementation Advising on Patient Engagement strategies and operating models, considering how to measure impact and leverage patient experience data for insight Creating best practice for strategic alliances to be successful whether that be for co-development or post-merger integration Your skills and experience Strong pharmaceutical and life sciences experience through working in management consulting with pharmaceutical and life science clients A track record of taking ownership and delivering results in demanding client-facing environments Strong entrepreneurial spirit to help us grow the sector An ability to leverage AI to inform strategy, enable operating models and transform ways of working is highly desirable In addition to management consulting experience with pharmaceutical and life science clients, you will have demonstrable consulting skills in one or more of the following: Life Sciences Clinical Development, Medical and / or Commercial functions (e.g. ClinOps, Stats, Regulatory, Safety, Quality, Medical Affairs, Sales, Marketing, Field) Transformation Programme Management Change Management Technology enabled process design Digital, data, analytics and artificial intelligence Strategy and Operating Model development What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. Join us All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Baringa Privacy Notices For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable . click apply for full job details
Johnson Controls, Inc.
Sunbury-on-thames, Middlesex
What Will You Do? As we transition from being part of a larger parent organisation to becoming an independent UK business, our people strategy will be fundamental to our future success. Reporting directly to the Managing Director, you will lead the development and execution of our People and HR strategy during a period of significant transformation, growth, and organisational change. You will play a critical role in establishing the foundations of our standalone business, ensuring the successful transition of HR policies, processes, systems, benefits, and employee programmes, while creating a people agenda that supports our long-term commercial objectives. Working closely with leaders across Sales, Marketing, Operations, Customer Service, Finance, and Support Services, you will act as a trusted partner and advisor on all people-related matters. You will help shape an engaged, high-performing, and inclusive culture, ensuring the business remains compliant, commercially focused, and positioned for sustainable growth. This is a unique opportunity to build and influence the future employee experience, strengthen leadership capability, drive organisational effectiveness, and leave a lasting impact on a newly independent business. How Will You Do It? People Strategy & Business Partnership Develop and deliver a People and HR strategy aligned with the organisation's standalone operating model and future growth plans. Partner with the Managing Director and leadership team to shape organisational design, workforce planning, and talent strategies. Provide expert coaching and guidance to senior leaders on people, leadership, and organisational challenges. Support leaders in creating a culture of accountability, engagement, high performance, and continuous development. Business Separation & Transformation Lead all people-related activities associated with the business separation and transition to a standalone organisation. Oversee the implementation and integration of HR policies, systems, processes, benefits, and people frameworks. Ensure a positive and seamless employee transition experience while maintaining engagement, communication, and operational continuity. Drive organisational change initiatives and support leaders through periods of transformation and growth. Employee Relations & Compliance Lead complex employee relations matters including investigations, disciplinary and grievance procedures, performance management, absence management, and organisational change consultations. Ensure compliance with UK employment legislation, regulatory requirements, and HR best practice. Develop and maintain HR policies, governance frameworks, and procedures appropriate for an independent business. Proactively identify, manage, and mitigate people-related risks across the organisation. Talent, Culture & Engagement Design and implement talent management, succession planning, and leadership development initiatives. Lead employee engagement programmes that strengthen culture, retention, wellbeing, and performance. Partner with leaders to attract, develop, and retain high-performing talent across the organisation. Champion a positive, inclusive, and values-driven culture that supports both employee and business success. Reward, Performance & HR Operations Oversee performance management frameworks that encourage accountability, growth, and development. Provide strategic guidance on compensation, benefits, recognition, and reward programmes. Ensure efficient HR operations across the employee lifecycle, from recruitment and onboarding through to development, retention, and offboarding. Develop meaningful people metrics, workforce insights, and reporting to support informed business decision-making. What We're Looking For Experience Significant experience in a senior HR leadership, Head of HR, HR Director, or Senior HR Business Partner capacity within a fast-paced and evolving business environment. Proven success in partnering with senior stakeholders and influencing strategic business decisions. Strong employee relations expertise with a comprehensive understanding of UK employment law. Experience leading organisational change, transformation, business separations, acquisitions, integrations, or restructuring programmes. Demonstrated success in developing and implementing people strategies that drive organisational performance and growth. Experience supporting multiple business functions and diverse employee populations. Skills & Capabilities Strong commercial awareness and understanding of how people strategies enable business performance. Exceptional stakeholder management, influencing, and relationship building skills. Ability to balance strategic thinking with hands on operational delivery. Deep knowledge of employee relations, employment law, and HR best practice. Excellent coaching, communication, and leadership capabilities. Strong analytical, problem solving, and decision making skills. Ability to lead through ambiguity, complexity, and change. Highly organised with the ability to manage competing priorities effectively. Personal Attributes Passionate about creating exceptional employee experiences and building positive workplace cultures. Collaborative, approachable, and credible with stakeholders at all levels. Resilient, adaptable, and comfortable operating in a changing environment. Commercially minded, pragmatic, and solutions focused. Comfortable challenging constructively and influencing senior leaders. Self motivated with a strong drive to build, improve, and deliver results. Positive, energetic, and committed to supporting both people and business success. Qualifications CIPD Level 5 or Level 7 qualified, or equivalent professional experience. Degree in Human Resources, Business, or a related discipline desirable but not essential. Why Join Us? This is a rare opportunity to establish and shape the procurement function of an independent business at a pivotal moment in its journey. As a direct report to the Managing Director and a key member of the leadership team, you will have significant influence over both business and people strategy. You will play a central role in building the culture, leadership capability, organisational structure, and employee experience that will define the next chapter of our success. This role offers the opportunity to create a lasting legacy, drive meaningful change, and help build a thriving standalone organisation from the ground up. What Will You Do? As we transition from being part of a larger parent organisation to becoming an independent UK business, our people strategy will be fundamental to our future success. Reporting directly to the Managing Director, you will lead the development and execution of our People and HR strategy during a period of significant transformation, growth, and organisational change. You will play a critical role in establishing the foundations of our standalone business, ensuring the successful transition of HR policies, processes, systems, benefits, and employee programmes, while creating a people agenda that supports our long-term commercial objectives. Working closely with leaders across Sales, Marketing, Operations, Customer Service, Finance, and Support Services, you will act as a trusted partner and advisor on all people-related matters. You will help shape an engaged, high-performing, and inclusive culture, ensuring the business remains compliant, commercially focused, and positioned for sustainable growth. This is a unique opportunity to build and influence the future employee experience, strengthen leadership capability, drive organisational effectiveness, and leave a lasting impact on a newly independent business. How Will You Do It? People Strategy & Business Partnership Develop and deliver a People and HR strategy aligned with the organisation's standalone operating model and future growth plans. Partner with the Managing Director and leadership team to shape organisational design, workforce planning, and talent strategies. Provide expert coaching and guidance to senior leaders on people, leadership, and organisational challenges. Support leaders in creating a culture of accountability, engagement, high performance, and continuous development. Business Separation & Transformation Lead all people-related activities associated with the business separation and transition to a standalone organisation. Oversee the implementation and integration of HR policies, systems, processes, benefits, and people frameworks. Ensure a positive and seamless employee transition experience while maintaining engagement, communication, and operational continuity. Drive organisational change initiatives and support leaders through periods of transformation and growth. Employee Relations & Compliance Lead complex employee relations matters including investigations, disciplinary and grievance procedures, performance management, absence management, and organisational change consultations. Ensure compliance with UK employment legislation, regulatory requirements, and HR best practice. Develop and maintain HR policies, governance frameworks . click apply for full job details
Aug 23, 2026
Full time
What Will You Do? As we transition from being part of a larger parent organisation to becoming an independent UK business, our people strategy will be fundamental to our future success. Reporting directly to the Managing Director, you will lead the development and execution of our People and HR strategy during a period of significant transformation, growth, and organisational change. You will play a critical role in establishing the foundations of our standalone business, ensuring the successful transition of HR policies, processes, systems, benefits, and employee programmes, while creating a people agenda that supports our long-term commercial objectives. Working closely with leaders across Sales, Marketing, Operations, Customer Service, Finance, and Support Services, you will act as a trusted partner and advisor on all people-related matters. You will help shape an engaged, high-performing, and inclusive culture, ensuring the business remains compliant, commercially focused, and positioned for sustainable growth. This is a unique opportunity to build and influence the future employee experience, strengthen leadership capability, drive organisational effectiveness, and leave a lasting impact on a newly independent business. How Will You Do It? People Strategy & Business Partnership Develop and deliver a People and HR strategy aligned with the organisation's standalone operating model and future growth plans. Partner with the Managing Director and leadership team to shape organisational design, workforce planning, and talent strategies. Provide expert coaching and guidance to senior leaders on people, leadership, and organisational challenges. Support leaders in creating a culture of accountability, engagement, high performance, and continuous development. Business Separation & Transformation Lead all people-related activities associated with the business separation and transition to a standalone organisation. Oversee the implementation and integration of HR policies, systems, processes, benefits, and people frameworks. Ensure a positive and seamless employee transition experience while maintaining engagement, communication, and operational continuity. Drive organisational change initiatives and support leaders through periods of transformation and growth. Employee Relations & Compliance Lead complex employee relations matters including investigations, disciplinary and grievance procedures, performance management, absence management, and organisational change consultations. Ensure compliance with UK employment legislation, regulatory requirements, and HR best practice. Develop and maintain HR policies, governance frameworks, and procedures appropriate for an independent business. Proactively identify, manage, and mitigate people-related risks across the organisation. Talent, Culture & Engagement Design and implement talent management, succession planning, and leadership development initiatives. Lead employee engagement programmes that strengthen culture, retention, wellbeing, and performance. Partner with leaders to attract, develop, and retain high-performing talent across the organisation. Champion a positive, inclusive, and values-driven culture that supports both employee and business success. Reward, Performance & HR Operations Oversee performance management frameworks that encourage accountability, growth, and development. Provide strategic guidance on compensation, benefits, recognition, and reward programmes. Ensure efficient HR operations across the employee lifecycle, from recruitment and onboarding through to development, retention, and offboarding. Develop meaningful people metrics, workforce insights, and reporting to support informed business decision-making. What We're Looking For Experience Significant experience in a senior HR leadership, Head of HR, HR Director, or Senior HR Business Partner capacity within a fast-paced and evolving business environment. Proven success in partnering with senior stakeholders and influencing strategic business decisions. Strong employee relations expertise with a comprehensive understanding of UK employment law. Experience leading organisational change, transformation, business separations, acquisitions, integrations, or restructuring programmes. Demonstrated success in developing and implementing people strategies that drive organisational performance and growth. Experience supporting multiple business functions and diverse employee populations. Skills & Capabilities Strong commercial awareness and understanding of how people strategies enable business performance. Exceptional stakeholder management, influencing, and relationship building skills. Ability to balance strategic thinking with hands on operational delivery. Deep knowledge of employee relations, employment law, and HR best practice. Excellent coaching, communication, and leadership capabilities. Strong analytical, problem solving, and decision making skills. Ability to lead through ambiguity, complexity, and change. Highly organised with the ability to manage competing priorities effectively. Personal Attributes Passionate about creating exceptional employee experiences and building positive workplace cultures. Collaborative, approachable, and credible with stakeholders at all levels. Resilient, adaptable, and comfortable operating in a changing environment. Commercially minded, pragmatic, and solutions focused. Comfortable challenging constructively and influencing senior leaders. Self motivated with a strong drive to build, improve, and deliver results. Positive, energetic, and committed to supporting both people and business success. Qualifications CIPD Level 5 or Level 7 qualified, or equivalent professional experience. Degree in Human Resources, Business, or a related discipline desirable but not essential. Why Join Us? This is a rare opportunity to establish and shape the procurement function of an independent business at a pivotal moment in its journey. As a direct report to the Managing Director and a key member of the leadership team, you will have significant influence over both business and people strategy. You will play a central role in building the culture, leadership capability, organisational structure, and employee experience that will define the next chapter of our success. This role offers the opportunity to create a lasting legacy, drive meaningful change, and help build a thriving standalone organisation from the ground up. What Will You Do? As we transition from being part of a larger parent organisation to becoming an independent UK business, our people strategy will be fundamental to our future success. Reporting directly to the Managing Director, you will lead the development and execution of our People and HR strategy during a period of significant transformation, growth, and organisational change. You will play a critical role in establishing the foundations of our standalone business, ensuring the successful transition of HR policies, processes, systems, benefits, and employee programmes, while creating a people agenda that supports our long-term commercial objectives. Working closely with leaders across Sales, Marketing, Operations, Customer Service, Finance, and Support Services, you will act as a trusted partner and advisor on all people-related matters. You will help shape an engaged, high-performing, and inclusive culture, ensuring the business remains compliant, commercially focused, and positioned for sustainable growth. This is a unique opportunity to build and influence the future employee experience, strengthen leadership capability, drive organisational effectiveness, and leave a lasting impact on a newly independent business. How Will You Do It? People Strategy & Business Partnership Develop and deliver a People and HR strategy aligned with the organisation's standalone operating model and future growth plans. Partner with the Managing Director and leadership team to shape organisational design, workforce planning, and talent strategies. Provide expert coaching and guidance to senior leaders on people, leadership, and organisational challenges. Support leaders in creating a culture of accountability, engagement, high performance, and continuous development. Business Separation & Transformation Lead all people-related activities associated with the business separation and transition to a standalone organisation. Oversee the implementation and integration of HR policies, systems, processes, benefits, and people frameworks. Ensure a positive and seamless employee transition experience while maintaining engagement, communication, and operational continuity. Drive organisational change initiatives and support leaders through periods of transformation and growth. Employee Relations & Compliance Lead complex employee relations matters including investigations, disciplinary and grievance procedures, performance management, absence management, and organisational change consultations. Ensure compliance with UK employment legislation, regulatory requirements, and HR best practice. Develop and maintain HR policies, governance frameworks . click apply for full job details
Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. 5 years of experience with software development using Python or similar coding languages. Experience taking production grade AI driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP). Experience building pipelines for structured and unstructured data using both vector databases and RAG like architectures to power enterprise AI solutions. Experience leading technical discovery sessions with customers. Active, or the ability to obtain, a Security Check (SC) UK security clearance. Preferred qualifications: Master's degree or PhD in AI, Computer Science, or a related technical field. Experience implementing multi agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self reflection, hierarchical delegation). Experience in a post sales or technical consulting delivery function. Knowledge of LLM native metrics (e.g., tokens/sec, cost per request) and techniques for optimizing state management and granular tracing. About the job As an AI Forward Deployed Engineer (FDE) at the company Cloud, you will be the technical engine of our Innovation team, working directly with highly regulated clients to help them transform their operations using advanced AI/ML technologies. You will be an embedded builder who bridges the gap between frontier AI products and production grade reality within customers. Unlike traditional advisory roles, you will function as a builder consultant, moving beyond high level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer's environment. This role is designed for high agency engineers with a founder's mindset. You will manage blocker to production including solving the integration complexities, data readiness issues, and state management challenges that prevent AI from reaching enterprise grade maturity. By embedding with strategic accounts, you will serve a dual purpose: providing white glove deployment of complex AI systems and acting as a critical feedback loop, transforming real world field insights into the company Cloud's future product roadmap. The company Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise grade solutions that leverage the company's cutting edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Serve as the lead developer for complex AI applications, transitioning from rapid prototypes to production grade agentic workflows (e.g., multi agent systems, MCP servers) that drive measurable Return on Investment (ROI). Architect and code the connective tissue between the company's AI products and customer's live infrastructure, including APIs, legacy data silos, and security perimeters. Build high performance evaluation (Eval) pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency. Identify repeatable field patterns and technical friction points in the company's AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams. Co build with customer engineering teams to instill the company grade development best practices, ensuring long term project success and high end user adoption. The company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Aug 23, 2026
Full time
Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. 5 years of experience with software development using Python or similar coding languages. Experience taking production grade AI driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP). Experience building pipelines for structured and unstructured data using both vector databases and RAG like architectures to power enterprise AI solutions. Experience leading technical discovery sessions with customers. Active, or the ability to obtain, a Security Check (SC) UK security clearance. Preferred qualifications: Master's degree or PhD in AI, Computer Science, or a related technical field. Experience implementing multi agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self reflection, hierarchical delegation). Experience in a post sales or technical consulting delivery function. Knowledge of LLM native metrics (e.g., tokens/sec, cost per request) and techniques for optimizing state management and granular tracing. About the job As an AI Forward Deployed Engineer (FDE) at the company Cloud, you will be the technical engine of our Innovation team, working directly with highly regulated clients to help them transform their operations using advanced AI/ML technologies. You will be an embedded builder who bridges the gap between frontier AI products and production grade reality within customers. Unlike traditional advisory roles, you will function as a builder consultant, moving beyond high level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer's environment. This role is designed for high agency engineers with a founder's mindset. You will manage blocker to production including solving the integration complexities, data readiness issues, and state management challenges that prevent AI from reaching enterprise grade maturity. By embedding with strategic accounts, you will serve a dual purpose: providing white glove deployment of complex AI systems and acting as a critical feedback loop, transforming real world field insights into the company Cloud's future product roadmap. The company Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise grade solutions that leverage the company's cutting edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Serve as the lead developer for complex AI applications, transitioning from rapid prototypes to production grade agentic workflows (e.g., multi agent systems, MCP servers) that drive measurable Return on Investment (ROI). Architect and code the connective tissue between the company's AI products and customer's live infrastructure, including APIs, legacy data silos, and security perimeters. Build high performance evaluation (Eval) pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency. Identify repeatable field patterns and technical friction points in the company's AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams. Co build with customer engineering teams to instill the company grade development best practices, ensuring long term project success and high end user adoption. The company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior Social Commerce Strategist Senior Social Commerce Strategist wanted for a minimum 12 month Fixed Term Contract to join our Global Social Commerce Team. We are seeking a passionate, commercially driven Senior Social Media Strategist to join our Global Social Commerce Team. We are looking for a social strategist who understands how to turn social interaction into transaction. Your primary focus will be designing and executing strategies that drive direct revenue, conversion, and social commerce growth for global well-known brands and retailers. This highly visible role sits at the intersection of social and transaction, partnering across global brand teams and agencies to lead, innovate, and drive measurable social commerce growth You will bridge the gap between creative storytelling and hard commerce metrics. A critical element of this role is deep, hands-on expertise in social commerce ecosystems specifically TikTok Shop, TikTok Creator Affiliate models, and/or Meta's collaborative/conversion suites. You will partner closely with client brand teams, creative leads, and agency partners to define platform-specific strategies, establish commercial frameworks, and deliver measurable bottom-line growth. What you'll be doing: Develop and implement end-to-end social commerce strategies that move consumers from discovery to checkout. Define clear conversion-focused KPIs, revenue targets, and social-to-shelf journeys. Develop strategies that seamlessly integrate paid and organic social media efforts to maximise reach, engagement, and conversion. Digest, interpret, and respond to briefs in a fast-paced environment, ensuring that strategies are aligned with client objectives and delivered on time and within budget. Collaborate with client editorial, creative, and marketing teams to develop engaging and innovative content strategies that resonate with target audiences and drive online shopper experiences. Act as the internal and client-facing subject matter expert on social media ecosystems such as TikTok Shop Maintain a deep understanding of social media platforms, best practices, and emerging trends, and leverage this knowledge to develop innovative and effective strategies. Act as a trusted strategic advisor to senior brand managers and client directors, translating complex social commerce mechanisms into clear, high-impact business cases. Track and analyse social media performance, providing regular reports and insights to clients and internal stakeholders. Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Work closely with internal global teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Willingness to work at client locations as needed. What we want from you: Proven hands-on experience as a Social Strategist (agency or brand-side) with a distinct focus on transactional social commerce and conversion over pure brand awareness (turning social engagement into transactional revenue) Hands-on experience working with social platforms such as TikTok Shop setups, live shopping, and TikTok's affiliate/creator network models and/or Meta's collaborative ads (CPAS) and social-to-retail integrations is highly essential. You possess a strong commercial mindset with the ability to act as a growth partner for our clients. You don't just manage client relationships; you proactively identify and pitch new social commerce opportunities that drive incremental revenue and business growth through social channels. Experience in delivering business outcomes, not just engagement metrics. You understand retail margins, affiliate commission models, conversion funnels, and the commercial drivers of e-commerce. You will have experience scaling social commerce within large, complex structures and multi-brand environments. Comfortable diving into platform analytics, social commerce metrics, and performance dashboards to pull out actionable insights that steer creative and media choices. While you are a specialist in social commerce, you possess a broad understanding of the wider digital shelf, retail media, and how social commerce connects to a brand's overall eCommerce ecosystem. An adaptable, positive thinker who thrives in a fast-paced environment. You see the rapid shifts in social media platforms not as a challenge, but as a commercial opportunity to test, learn, and pioneer new shopping experiences. Exceptional presentation and communication skills. You are highly consultative, comfortable partnering with senior global clients, and capable of translating complex social commerce mechanics into clear, commercially viable business cases. Desirable Attributes: Experience in the consumer-packaged goods (CPG) or related industry (e.g., personal care, household products, food & beverage) is highly desirable. This includes understanding the unique challenges and opportunities within this sector, such as navigating complex regulatory environments, managing brand reputation, and driving online sales through social commerce. Experience with social listening, analytics, and social commerce tools (e.g., Sprinklr, Brandwatch, Google Analytics). Experience managing or advising on creator/influencer affiliate programs at scale. Familiarity with A/B testing methodologies for creative assets in social commerce environments. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process. Work arrangement We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Statement WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Aug 23, 2026
Full time
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior Social Commerce Strategist Senior Social Commerce Strategist wanted for a minimum 12 month Fixed Term Contract to join our Global Social Commerce Team. We are seeking a passionate, commercially driven Senior Social Media Strategist to join our Global Social Commerce Team. We are looking for a social strategist who understands how to turn social interaction into transaction. Your primary focus will be designing and executing strategies that drive direct revenue, conversion, and social commerce growth for global well-known brands and retailers. This highly visible role sits at the intersection of social and transaction, partnering across global brand teams and agencies to lead, innovate, and drive measurable social commerce growth You will bridge the gap between creative storytelling and hard commerce metrics. A critical element of this role is deep, hands-on expertise in social commerce ecosystems specifically TikTok Shop, TikTok Creator Affiliate models, and/or Meta's collaborative/conversion suites. You will partner closely with client brand teams, creative leads, and agency partners to define platform-specific strategies, establish commercial frameworks, and deliver measurable bottom-line growth. What you'll be doing: Develop and implement end-to-end social commerce strategies that move consumers from discovery to checkout. Define clear conversion-focused KPIs, revenue targets, and social-to-shelf journeys. Develop strategies that seamlessly integrate paid and organic social media efforts to maximise reach, engagement, and conversion. Digest, interpret, and respond to briefs in a fast-paced environment, ensuring that strategies are aligned with client objectives and delivered on time and within budget. Collaborate with client editorial, creative, and marketing teams to develop engaging and innovative content strategies that resonate with target audiences and drive online shopper experiences. Act as the internal and client-facing subject matter expert on social media ecosystems such as TikTok Shop Maintain a deep understanding of social media platforms, best practices, and emerging trends, and leverage this knowledge to develop innovative and effective strategies. Act as a trusted strategic advisor to senior brand managers and client directors, translating complex social commerce mechanisms into clear, high-impact business cases. Track and analyse social media performance, providing regular reports and insights to clients and internal stakeholders. Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Work closely with internal global teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Willingness to work at client locations as needed. What we want from you: Proven hands-on experience as a Social Strategist (agency or brand-side) with a distinct focus on transactional social commerce and conversion over pure brand awareness (turning social engagement into transactional revenue) Hands-on experience working with social platforms such as TikTok Shop setups, live shopping, and TikTok's affiliate/creator network models and/or Meta's collaborative ads (CPAS) and social-to-retail integrations is highly essential. You possess a strong commercial mindset with the ability to act as a growth partner for our clients. You don't just manage client relationships; you proactively identify and pitch new social commerce opportunities that drive incremental revenue and business growth through social channels. Experience in delivering business outcomes, not just engagement metrics. You understand retail margins, affiliate commission models, conversion funnels, and the commercial drivers of e-commerce. You will have experience scaling social commerce within large, complex structures and multi-brand environments. Comfortable diving into platform analytics, social commerce metrics, and performance dashboards to pull out actionable insights that steer creative and media choices. While you are a specialist in social commerce, you possess a broad understanding of the wider digital shelf, retail media, and how social commerce connects to a brand's overall eCommerce ecosystem. An adaptable, positive thinker who thrives in a fast-paced environment. You see the rapid shifts in social media platforms not as a challenge, but as a commercial opportunity to test, learn, and pioneer new shopping experiences. Exceptional presentation and communication skills. You are highly consultative, comfortable partnering with senior global clients, and capable of translating complex social commerce mechanics into clear, commercially viable business cases. Desirable Attributes: Experience in the consumer-packaged goods (CPG) or related industry (e.g., personal care, household products, food & beverage) is highly desirable. This includes understanding the unique challenges and opportunities within this sector, such as navigating complex regulatory environments, managing brand reputation, and driving online sales through social commerce. Experience with social listening, analytics, and social commerce tools (e.g., Sprinklr, Brandwatch, Google Analytics). Experience managing or advising on creator/influencer affiliate programs at scale. Familiarity with A/B testing methodologies for creative assets in social commerce environments. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process. Work arrangement We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Statement WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Aug 23, 2026
Full time
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Profile As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals. Be an Exceptional Client Advisor, and a Role Model for the Team Achieve individual and team objectives, be accountable for sales results and support the team in their sales. Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories. Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships. Develop the highest standards of Brand and product knowledge. Perform as a team player, participate in all activities contributing to the overall objectives of the store. Respect Louis Vuitton Brand standards in terms of grooming and behavior. Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team Assist Management in daily operations: floor management, stock operations, and opening / closing duties. Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers. Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed. Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales. Champion of Client Development Support Team Manager and be accountable for all Client Development KPIs and focuses (OTO appointments, Wardrobing, 10k client growth & CAP 50 project). Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments.
Aug 23, 2026
Full time
Profile As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals. Be an Exceptional Client Advisor, and a Role Model for the Team Achieve individual and team objectives, be accountable for sales results and support the team in their sales. Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories. Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships. Develop the highest standards of Brand and product knowledge. Perform as a team player, participate in all activities contributing to the overall objectives of the store. Respect Louis Vuitton Brand standards in terms of grooming and behavior. Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team Assist Management in daily operations: floor management, stock operations, and opening / closing duties. Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers. Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed. Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales. Champion of Client Development Support Team Manager and be accountable for all Client Development KPIs and focuses (OTO appointments, Wardrobing, 10k client growth & CAP 50 project). Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments.
LVMH Group is seeking a Senior Client Advisor in Greater London to enhance client experience and achieve sales goals. You will act as a brand ambassador and role model, leading by example in team coordination and client relationship management. Your responsibilities will include engaging with clients, supporting the team in achieving KPIs, and participating in operations. Exceptional sales and client development skills are required.
Aug 23, 2026
Full time
LVMH Group is seeking a Senior Client Advisor in Greater London to enhance client experience and achieve sales goals. You will act as a brand ambassador and role model, leading by example in team coordination and client relationship management. Your responsibilities will include engaging with clients, supporting the team in achieving KPIs, and participating in operations. Exceptional sales and client development skills are required.
Solution EngineerLondon, UK Full-time Senior About The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.Solution Architects in Coralogix are key in meeting our customers' expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite. Hybrid Model: 3 days a week from our London-based office. Key Responsibilities Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles. Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide. Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts. Develop custom solutions to bridge any gaps and enhance the core offerings of our product. Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs. Requirements Minimum 5 years of experience in a customer-facing role such as pre-sales, solutions engineering or technical architecture. Exceptional communication and presentation skills. Proven ability in technical integrations and conducting POCs. In-depth knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, OpenTelemetry. Background in Engineering/DevOps will be considered an advantage. Previous experience in Technical Sales of Observability, Monitoring, APM, RUM, SIEM is desirable. Proficiency in coding with high-level programming languages (Java, Go, Python) - advantage Candidates should have hands-on experience and the ability to integrate these technologies into customer environments, providing tailored solutions that meet diverse operational requirements. Hybrid work - 3 days a week working from the London Office. Cultural Fit We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.Coralogix is an equal-opportunity employer and encourages applicants from all backgrounds to apply.
Aug 23, 2026
Full time
Solution EngineerLondon, UK Full-time Senior About The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.Solution Architects in Coralogix are key in meeting our customers' expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite. Hybrid Model: 3 days a week from our London-based office. Key Responsibilities Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles. Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide. Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts. Develop custom solutions to bridge any gaps and enhance the core offerings of our product. Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs. Requirements Minimum 5 years of experience in a customer-facing role such as pre-sales, solutions engineering or technical architecture. Exceptional communication and presentation skills. Proven ability in technical integrations and conducting POCs. In-depth knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, OpenTelemetry. Background in Engineering/DevOps will be considered an advantage. Previous experience in Technical Sales of Observability, Monitoring, APM, RUM, SIEM is desirable. Proficiency in coding with high-level programming languages (Java, Go, Python) - advantage Candidates should have hands-on experience and the ability to integrate these technologies into customer environments, providing tailored solutions that meet diverse operational requirements. Hybrid work - 3 days a week working from the London Office. Cultural Fit We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.Coralogix is an equal-opportunity employer and encourages applicants from all backgrounds to apply.
Job Description: Job Title: Senior Service Advisor (Commercial Card) Corporate Title: Assistant Vice President Location: Chester Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy. The Team The Team consists of a wider range of diverse backgrounds and a multicultural working environment. Due to the requirement of certain clients needing servicing in language, team members speak our main Five core languages, resulting in a cultured working environment. Role Description We are looking for a Dedicated Senior Service Director to join our Commercial Card Client Level Servicing team. Our team is made up of people from diverse backgrounds, bringing a range of skills and perspectives. We deliver high-quality service to a portfolio of clients, ensuring queries and escalations are managed effectively. This role is responsible for the day-to-day management of our most prestigious clients. It also includes team lead responsibilities and regular interaction with internal department leaders to ensure a seamless client experience. Responsibilities Being responsible for supporting higher value clients card accounts Working closely with Sales, Operations, Technical Help Desk, and Fulfilment departments leveraging teamwork to provide the client with a seamless delivery. Employing polished verbal and written communications to constantly keep our client and sales partners informed. Possessing a passion and urgency to serve our clients and operate as a client advocate. Navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. Managing multiple requests simultaneously that contain a variety of complexities and resolution periods. Working independently with great organisational skills to overcome challenges with requests and ensures our clients' needs are satisfied. Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. Team lead responsibilities to include work preparation at a team level, reporting on our key metrics and coaching to improve other team members. What we are looking for Broad understanding of card management products Excellent education history Prior experience gained within financial services or investment banking. Able to demonstrate good experience in client facing roles, preferably within a similar client servicing function. Excellent interpersonal, communication, presentation, organisation and team skills A Critical Thinker/Problem Solve / Leader Robust oral/written communication skills Teamwork/Collaboration. Professionalism / great work ethic Driven to build long-lasting client relations Skills that will help: English and one other language preferable (French / German / Spanish / Italian) Previous client level servicing experienced essential with higher value clients. Previous Team Leader responsibilities preferable. Benefits of working at Bank of America: Ireland Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons. 26-weeks paid maternity leave 16-weeks paid paternity leave Inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum. The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, TaxSaver tickets etc. Access to an Employee Assistance Program for confidential support and help for everyday matters. Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan. Ability to donate to charities of your choice and the bank will match your contribution. Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.
Aug 23, 2026
Full time
Job Description: Job Title: Senior Service Advisor (Commercial Card) Corporate Title: Assistant Vice President Location: Chester Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy. The Team The Team consists of a wider range of diverse backgrounds and a multicultural working environment. Due to the requirement of certain clients needing servicing in language, team members speak our main Five core languages, resulting in a cultured working environment. Role Description We are looking for a Dedicated Senior Service Director to join our Commercial Card Client Level Servicing team. Our team is made up of people from diverse backgrounds, bringing a range of skills and perspectives. We deliver high-quality service to a portfolio of clients, ensuring queries and escalations are managed effectively. This role is responsible for the day-to-day management of our most prestigious clients. It also includes team lead responsibilities and regular interaction with internal department leaders to ensure a seamless client experience. Responsibilities Being responsible for supporting higher value clients card accounts Working closely with Sales, Operations, Technical Help Desk, and Fulfilment departments leveraging teamwork to provide the client with a seamless delivery. Employing polished verbal and written communications to constantly keep our client and sales partners informed. Possessing a passion and urgency to serve our clients and operate as a client advocate. Navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. Managing multiple requests simultaneously that contain a variety of complexities and resolution periods. Working independently with great organisational skills to overcome challenges with requests and ensures our clients' needs are satisfied. Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. Team lead responsibilities to include work preparation at a team level, reporting on our key metrics and coaching to improve other team members. What we are looking for Broad understanding of card management products Excellent education history Prior experience gained within financial services or investment banking. Able to demonstrate good experience in client facing roles, preferably within a similar client servicing function. Excellent interpersonal, communication, presentation, organisation and team skills A Critical Thinker/Problem Solve / Leader Robust oral/written communication skills Teamwork/Collaboration. Professionalism / great work ethic Driven to build long-lasting client relations Skills that will help: English and one other language preferable (French / German / Spanish / Italian) Previous client level servicing experienced essential with higher value clients. Previous Team Leader responsibilities preferable. Benefits of working at Bank of America: Ireland Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons. 26-weeks paid maternity leave 16-weeks paid paternity leave Inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum. The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, TaxSaver tickets etc. Access to an Employee Assistance Program for confidential support and help for everyday matters. Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan. Ability to donate to charities of your choice and the bank will match your contribution. Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe's Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments, billing, tax and invoicing advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team perform business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Payments and/or fintech experience required Experience with consumption-based SaaS products Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Preferred qualifications Prior experience working with modern SaaS billing and invoicing systems Experience with billing solutions strongly preferred Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses
Aug 23, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe's Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments, billing, tax and invoicing advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team perform business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Payments and/or fintech experience required Experience with consumption-based SaaS products Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Preferred qualifications Prior experience working with modern SaaS billing and invoicing systems Experience with billing solutions strongly preferred Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses
Senior Talent Acquisition Business Partner - French Speaking Cloudflare United States, London, United Kingdom Hybrid Full-time Senior People Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location:London, UK About the Role: We are looking for a Senior Talent Acquisition Business Partner - GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and GTM teams with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare. While your primary focus will be the SEUR region, using your recruitment experience in France, Spain, Italy and Portugal to navigate these specific markets, you will also maintain the agility to pivot your support to other regions as business needs evolve. Language Requirements: Fluency in French is required to effectively partner with regional stakeholders and candidates; proficiency in Spanish is considered a significant advantage. Core Responsibilities End-to-End Recruitment & Talent Strategy:Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. Proactive Pipeline & Passive Candidate Outreach:Draw upon an extensive network of industry contacts to build proactive pipeline strategies for a variety of GTM roles, maintaining a heavy focus on Account Executives and Customer Engineers. Stakeholder Management & Advising:Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams. AI-Agent Integration & Process Optimisation:Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies. Data Utilisation & Analytics:Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Employer Branding & Market Awareness:Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare's profile as a top destination for GTM talent. Examples of desirable skills Extensive GTM Recruiting Experience:A proven track record of success as a Senior Recruiter, well-versed in scaling technical and sales GTM organisations. Strategic Problem Solving:Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialise, and resolving complex organisational issues with high autonomy. Negotiation & Closing Skills:Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value proposition. AI & Ecosystem Proficiency:Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus:Strong organisational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Influencing:Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence. Adaptability & Self-Direction:Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Aug 22, 2026
Full time
Senior Talent Acquisition Business Partner - French Speaking Cloudflare United States, London, United Kingdom Hybrid Full-time Senior People Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location:London, UK About the Role: We are looking for a Senior Talent Acquisition Business Partner - GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and GTM teams with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare. While your primary focus will be the SEUR region, using your recruitment experience in France, Spain, Italy and Portugal to navigate these specific markets, you will also maintain the agility to pivot your support to other regions as business needs evolve. Language Requirements: Fluency in French is required to effectively partner with regional stakeholders and candidates; proficiency in Spanish is considered a significant advantage. Core Responsibilities End-to-End Recruitment & Talent Strategy:Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. Proactive Pipeline & Passive Candidate Outreach:Draw upon an extensive network of industry contacts to build proactive pipeline strategies for a variety of GTM roles, maintaining a heavy focus on Account Executives and Customer Engineers. Stakeholder Management & Advising:Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams. AI-Agent Integration & Process Optimisation:Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies. Data Utilisation & Analytics:Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Employer Branding & Market Awareness:Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare's profile as a top destination for GTM talent. Examples of desirable skills Extensive GTM Recruiting Experience:A proven track record of success as a Senior Recruiter, well-versed in scaling technical and sales GTM organisations. Strategic Problem Solving:Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialise, and resolving complex organisational issues with high autonomy. Negotiation & Closing Skills:Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value proposition. AI & Ecosystem Proficiency:Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus:Strong organisational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Influencing:Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence. Adaptability & Self-Direction:Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. 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Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Aug 22, 2026
Full time
Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details
Aug 22, 2026
Full time
Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
Aug 22, 2026
Full time
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
Our client, a reputable motor trade dealership based in Epsom, Surrey, is seeking an experienced Service Advisor to join their dedicated team. This role offers a rewarding career within a well-established business known for its excellent customer service and staff development. Benefits of the Service Advisor: Up to £32,000 salary depending on experience, with a realistic uncapped OTE of £40,000+ 8am to 6pm, Monday to Friday, with 1 in 4 Saturday mornings Full industry recognised training provided Career development opportunities into senior roles Supportive, family-run dealership environment with a close-knit team Regular social events to foster team spirit Opportunities to enhance skills through industry recognised courses Duties of the Service Advisor: Handling inbound bookings for vehicle repairs and MOTs Updating customers on vehicle availability and pricing Checking customers in and informing them of scheduled repairs Assisting the Aftersales Manager and wider team to improve customer satisfaction Administering customer information and repair details onto dealership software systems Contributing to the administration of the service department Requirements of the Service Advisor: At least 2 years' experience as a Service Advisor or within the automotive aftersales sector Excellent communication skills and a helpful, friendly manner Enthusiastic attitude with a willingness to learn and develop Strong organisational skills and attention to detail Ability to work within a team and build rapport with customers Knowledge of dealership industry standards and processes is advantageous but not essential This is an excellent opportunity for a motivated Service Advisor to join a reputable dealership that values its staff and promotes career progression. The successful individual will benefit from ongoing training, a supportive working environment, and the chance to develop their automotive career.Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantasticopportunity.Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
Aug 22, 2026
Full time
Our client, a reputable motor trade dealership based in Epsom, Surrey, is seeking an experienced Service Advisor to join their dedicated team. This role offers a rewarding career within a well-established business known for its excellent customer service and staff development. Benefits of the Service Advisor: Up to £32,000 salary depending on experience, with a realistic uncapped OTE of £40,000+ 8am to 6pm, Monday to Friday, with 1 in 4 Saturday mornings Full industry recognised training provided Career development opportunities into senior roles Supportive, family-run dealership environment with a close-knit team Regular social events to foster team spirit Opportunities to enhance skills through industry recognised courses Duties of the Service Advisor: Handling inbound bookings for vehicle repairs and MOTs Updating customers on vehicle availability and pricing Checking customers in and informing them of scheduled repairs Assisting the Aftersales Manager and wider team to improve customer satisfaction Administering customer information and repair details onto dealership software systems Contributing to the administration of the service department Requirements of the Service Advisor: At least 2 years' experience as a Service Advisor or within the automotive aftersales sector Excellent communication skills and a helpful, friendly manner Enthusiastic attitude with a willingness to learn and develop Strong organisational skills and attention to detail Ability to work within a team and build rapport with customers Knowledge of dealership industry standards and processes is advantageous but not essential This is an excellent opportunity for a motivated Service Advisor to join a reputable dealership that values its staff and promotes career progression. The successful individual will benefit from ongoing training, a supportive working environment, and the chance to develop their automotive career.Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantasticopportunity.Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
Want to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference?This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients. What you'll be doing Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs. Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes. Provide clients and the head of team with regular updates and share useful insights. Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents. Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services. Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral. Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates. Help identify team resource issues and opportunities, and support team growth where required. Maintain standards, processes and legal compliance and help drive improvements and efficiencies. About you Ideally MRICS qualified. Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful. Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial. Proven track record in winning and retaining business/ clients with strong networking and negotiation skills. Strong business management and commercial acumen in particular relating to fee income and profit. A proven team player, with any experience of leadership and line management being an advantage. Strong relationship management, interpersonal and communication skills. Ability to manage resources and prioritise projects on a day-to-day basis. Knowledge of the Eastern Region would be a bonus. Why Bidwells? We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment. What's in it for you Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we're committed to fair pay that reflects the true cost of living. Comprehensive Benefits: Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development: Continuous learning, study support and promotion opportunities. Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends. Family Friendly: We offer enhanced family leave policies to support individuals close to you. Work-Life Balance: We value your well-being and offer agile working to support it.Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.
Aug 22, 2026
Full time
Want to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference?This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients. What you'll be doing Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs. Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes. Provide clients and the head of team with regular updates and share useful insights. Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents. Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services. Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral. Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates. Help identify team resource issues and opportunities, and support team growth where required. Maintain standards, processes and legal compliance and help drive improvements and efficiencies. About you Ideally MRICS qualified. Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful. Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial. Proven track record in winning and retaining business/ clients with strong networking and negotiation skills. Strong business management and commercial acumen in particular relating to fee income and profit. A proven team player, with any experience of leadership and line management being an advantage. Strong relationship management, interpersonal and communication skills. Ability to manage resources and prioritise projects on a day-to-day basis. Knowledge of the Eastern Region would be a bonus. Why Bidwells? We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment. What's in it for you Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we're committed to fair pay that reflects the true cost of living. Comprehensive Benefits: Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development: Continuous learning, study support and promotion opportunities. Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends. Family Friendly: We offer enhanced family leave policies to support individuals close to you. Work-Life Balance: We value your well-being and offer agile working to support it.Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.