Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling startups to Fortune 500 companies click apply for full job details
Aug 25, 2026
Full time
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling startups to Fortune 500 companies click apply for full job details
Market Signals Intelligence Lead - London - Hybrid 3 days PW in the office - Salaries in the region of £70,000 depending on skills & experience - J13160 Currently working with a leading real estate organisation to recruit for a truly exciting and unique opportunity of Market Signals Intelligence Lead. This role is accountable for establishing and leading enterprise market intelligence capability, t click apply for full job details
Aug 25, 2026
Full time
Market Signals Intelligence Lead - London - Hybrid 3 days PW in the office - Salaries in the region of £70,000 depending on skills & experience - J13160 Currently working with a leading real estate organisation to recruit for a truly exciting and unique opportunity of Market Signals Intelligence Lead. This role is accountable for establishing and leading enterprise market intelligence capability, t click apply for full job details
Overview This is more than a job. It's a chance to build, grow, and make a real impact! Join our team as our new Senior Account Executive - New business. Our new Senior Enterprise Account Executive - New Business will drive new customer acquisition across strategic enterprise accounts. This is a pure hunting role, with a primary focus on creating, developing and closing significant new-logo opportunities for Axway AI Gateway and the Amplify product portfolio. The successful candidate will target large, complex organisations, with particular emphasis on Financial Services, Pharmaceutical/Life Sciences and other highly regulated industries, where API security, governance, AI adoption and enterprise integration are becoming increasingly business-critical. This role requires an individual who can create opportunities rather than simply manage an existing pipeline - identifying target organisations, building senior-level relationships and developing strategic opportunities from initial engagement through to close. Responsibilities New Logo Acquisition: Build and execute a focused strategy to acquire significant new enterprise customers. AI Gateway & Amplify: Position Axway's AI Gateway and Amplify capabilities around secure AI adoption, API management, governance and enterprise transformation. Strategic Prospecting: Identify and penetrate a defined portfolio of high-value target organisations. Regulated Industries: Focus primarily on Financial Services, Pharmaceutical/Life Sciences and other complex regulated enterprises. Executive Engagement: Develop relationships with CIOs, CTOs, CISOs, Heads of Architecture, Digital, AI and API leaders. Opportunity Creation: Generate pipeline through proactive outbound engagement, networking, partners, events and coordinated account-based campaigns. Complex Enterprise Sales: Lead opportunities from initial qualification and business case development through technical validation, commercial negotiation and contract signature. Value-Based Selling: Translate Axway's technology into clear business outcomes around AI governance, security, regulatory compliance, operational resilience and digital transformation. Internal Collaboration: Work closely with Presales, Product, Marketing, Partners and Executive Leadership to develop and execute strategic pursuits. Account Transition: Following successful acquisition and initial establishment, transition new customers into the appropriate Account Management organisation, allowing continued focus on new-logo acquisition. Qualifications Proven track record as a senior enterprise technology sales professional with a strong new-business/hunting background. Demonstrable success winning significant new logos within large enterprise organisations. Experience selling into Financial Services, Pharmaceutical/Life Sciences or similarly regulated industries. Strong understanding of enterprise technology, ideally including API Management, API Security, AI/GenAI, Integration, Middleware or Digital Platforms. Comfortable developing opportunities from a blank sheet rather than relying on an established customer base or inherited pipeline. Ability to engage credibly with senior technology and business executives. Experience navigating long, complex enterprise buying cycles involving Security, Architecture, Procurement, Legal and Executive stakeholders. Strong commercial and negotiation capability. Highly autonomous, strategic and disciplined in territory and account planning. Company Overview Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes. As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions. Why Axway? At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact. We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
Aug 24, 2026
Full time
Overview This is more than a job. It's a chance to build, grow, and make a real impact! Join our team as our new Senior Account Executive - New business. Our new Senior Enterprise Account Executive - New Business will drive new customer acquisition across strategic enterprise accounts. This is a pure hunting role, with a primary focus on creating, developing and closing significant new-logo opportunities for Axway AI Gateway and the Amplify product portfolio. The successful candidate will target large, complex organisations, with particular emphasis on Financial Services, Pharmaceutical/Life Sciences and other highly regulated industries, where API security, governance, AI adoption and enterprise integration are becoming increasingly business-critical. This role requires an individual who can create opportunities rather than simply manage an existing pipeline - identifying target organisations, building senior-level relationships and developing strategic opportunities from initial engagement through to close. Responsibilities New Logo Acquisition: Build and execute a focused strategy to acquire significant new enterprise customers. AI Gateway & Amplify: Position Axway's AI Gateway and Amplify capabilities around secure AI adoption, API management, governance and enterprise transformation. Strategic Prospecting: Identify and penetrate a defined portfolio of high-value target organisations. Regulated Industries: Focus primarily on Financial Services, Pharmaceutical/Life Sciences and other complex regulated enterprises. Executive Engagement: Develop relationships with CIOs, CTOs, CISOs, Heads of Architecture, Digital, AI and API leaders. Opportunity Creation: Generate pipeline through proactive outbound engagement, networking, partners, events and coordinated account-based campaigns. Complex Enterprise Sales: Lead opportunities from initial qualification and business case development through technical validation, commercial negotiation and contract signature. Value-Based Selling: Translate Axway's technology into clear business outcomes around AI governance, security, regulatory compliance, operational resilience and digital transformation. Internal Collaboration: Work closely with Presales, Product, Marketing, Partners and Executive Leadership to develop and execute strategic pursuits. Account Transition: Following successful acquisition and initial establishment, transition new customers into the appropriate Account Management organisation, allowing continued focus on new-logo acquisition. Qualifications Proven track record as a senior enterprise technology sales professional with a strong new-business/hunting background. Demonstrable success winning significant new logos within large enterprise organisations. Experience selling into Financial Services, Pharmaceutical/Life Sciences or similarly regulated industries. Strong understanding of enterprise technology, ideally including API Management, API Security, AI/GenAI, Integration, Middleware or Digital Platforms. Comfortable developing opportunities from a blank sheet rather than relying on an established customer base or inherited pipeline. Ability to engage credibly with senior technology and business executives. Experience navigating long, complex enterprise buying cycles involving Security, Architecture, Procurement, Legal and Executive stakeholders. Strong commercial and negotiation capability. Highly autonomous, strategic and disciplined in territory and account planning. Company Overview Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes. As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions. Why Axway? At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact. We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
Req ID: FEQ427R358 At Databricks, our core values are at the heart of everything we do. A culture of proactiveness and a customer-centric mindset guides us in creating a unified platform that makes data and AI accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be a vital part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data and AI challenges. Digital native companies are born in the cloud and build data and AI products at their core, which makes them among the most technical and demanding buyers we work with. As a Senior Solutions Engineer on our Emerging Enterprise Digital Native team, you will win new logos across the UK & Ireland by proving, hands on, that the platform solves their hardest problems. You'll work with a collaborative, customer focused team that values innovation and creativity. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Partner with an Account Executive and a Senior Solutions Architect to win new digital native logos across your UK & Ireland territory, and own the technical win. Run hands on evaluations and proofs-of-concept that get founders, CTOs, and lead engineers excited. Show the Data Intelligence Platform working against their real data and workloads, not slideware. Meet technical buyers on their own ground across modern data engineering (Spark, Delta, streaming), machine learning, and Generative AI, and integrate cleanly with their existing cloud and open source stack. Move at start up speed: qualify quickly, prove value early, and land in a way that sets up expansion. Make the technical and commercial case against competing tools, including cloud data warehouses, open source stacks, and hyperscaler services. Demonstrate our Builder Culture and our principle of "show, not tell", supported by the latest AI tooling, to inspire customers on the art of the possible. Contribute to Databricks' technical community by developing customer facing collateral and joining workshops, hackathons, seminars, and meet ups. Develop technically and in pre sales, with the goal of operating independently as a Solutions Architect. What we look for: We are seeking a highly motivated and technically skilled individual to join our UK&I Emerging Enterprise / Digital Native Solutions Engineering team, which focuses on winning new digital native and high growth technology customers. This role is based in the London office, with regular collaboration across the UK&I region. Core Technical Qualifications: Hands on experience in technical pre sales, consultancy, or engineering, ideally with data native or high growth technology companies. Proficiency in a core programming language such as Python, SQL, Scala, or Java, and a willingness to learn (or existing knowledge of) Spark. Familiarity with a core data or AI domain: modern data engineering, streaming, machine learning, or Generative AI (e.g. RAG, fine tuning, LLMOps). Experience with the modern data stack and open source data tooling, and with at least one major public cloud (AWS, Azure, or GCP). Hands on expertise in designing and delivering proofs of concept (PoCs). Enthusiasm for building with AI based development tooling such as Claude Code, Cursor, or Databricks Assistant / Genie. Pre Sales & Customer Facing Skills: Proven ability to engage customers in a technical sales capacity: building a narrative, challenging assumptions, finding the real pain, and driving to a clear, tangible outcome. Comfort communicating both technical and business value to diverse audiences, from engineers to founders and executives. A customer centric mindset with a passion for building client relationships and internal partnerships with account teams. Energized by a high velocity, new logo motion and comfortable with ambiguity rather than a fixed account set. Logistics: Ability to commute to the London office regularly. Willingness and ability to travel approximately % of the time across UK&I for customer visits. Nice to Have: Experience selling to or working at start ups, scaleups, or ISVs. Databricks or other relevant Cloud/Data certifications. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Applicant Privacy Notice
Aug 24, 2026
Full time
Req ID: FEQ427R358 At Databricks, our core values are at the heart of everything we do. A culture of proactiveness and a customer-centric mindset guides us in creating a unified platform that makes data and AI accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be a vital part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data and AI challenges. Digital native companies are born in the cloud and build data and AI products at their core, which makes them among the most technical and demanding buyers we work with. As a Senior Solutions Engineer on our Emerging Enterprise Digital Native team, you will win new logos across the UK & Ireland by proving, hands on, that the platform solves their hardest problems. You'll work with a collaborative, customer focused team that values innovation and creativity. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Partner with an Account Executive and a Senior Solutions Architect to win new digital native logos across your UK & Ireland territory, and own the technical win. Run hands on evaluations and proofs-of-concept that get founders, CTOs, and lead engineers excited. Show the Data Intelligence Platform working against their real data and workloads, not slideware. Meet technical buyers on their own ground across modern data engineering (Spark, Delta, streaming), machine learning, and Generative AI, and integrate cleanly with their existing cloud and open source stack. Move at start up speed: qualify quickly, prove value early, and land in a way that sets up expansion. Make the technical and commercial case against competing tools, including cloud data warehouses, open source stacks, and hyperscaler services. Demonstrate our Builder Culture and our principle of "show, not tell", supported by the latest AI tooling, to inspire customers on the art of the possible. Contribute to Databricks' technical community by developing customer facing collateral and joining workshops, hackathons, seminars, and meet ups. Develop technically and in pre sales, with the goal of operating independently as a Solutions Architect. What we look for: We are seeking a highly motivated and technically skilled individual to join our UK&I Emerging Enterprise / Digital Native Solutions Engineering team, which focuses on winning new digital native and high growth technology customers. This role is based in the London office, with regular collaboration across the UK&I region. Core Technical Qualifications: Hands on experience in technical pre sales, consultancy, or engineering, ideally with data native or high growth technology companies. Proficiency in a core programming language such as Python, SQL, Scala, or Java, and a willingness to learn (or existing knowledge of) Spark. Familiarity with a core data or AI domain: modern data engineering, streaming, machine learning, or Generative AI (e.g. RAG, fine tuning, LLMOps). Experience with the modern data stack and open source data tooling, and with at least one major public cloud (AWS, Azure, or GCP). Hands on expertise in designing and delivering proofs of concept (PoCs). Enthusiasm for building with AI based development tooling such as Claude Code, Cursor, or Databricks Assistant / Genie. Pre Sales & Customer Facing Skills: Proven ability to engage customers in a technical sales capacity: building a narrative, challenging assumptions, finding the real pain, and driving to a clear, tangible outcome. Comfort communicating both technical and business value to diverse audiences, from engineers to founders and executives. A customer centric mindset with a passion for building client relationships and internal partnerships with account teams. Energized by a high velocity, new logo motion and comfortable with ambiguity rather than a fixed account set. Logistics: Ability to commute to the London office regularly. Willingness and ability to travel approximately % of the time across UK&I for customer visits. Nice to Have: Experience selling to or working at start ups, scaleups, or ISVs. Databricks or other relevant Cloud/Data certifications. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Applicant Privacy Notice
Desktop Support Engineer Southampton (Fully Onsite) £200 per day Start ASAP Our global client is looking for a customer-focused Desktop Support Engineer to work at their Headquarters in Southampton. Working within the IT support team, you'll provide hands-on support for incidents, service requests, planned changes, and Smart Hands activities. You'll also support VIPs, Executives, and Senior Management, taking ownership of issues through to resolution. Key Responsibilities Deskside and end-user support Managing incidents and service requests via ServiceNow PC/laptop builds and Windows 11 configuration Active Directory administration Office 365 support Hardware troubleshooting and repairs Asset management and documentation VIP and Executive user support Supporting project work as required Essential Skills Desktop/Deskside Support experience ServiceNow (S-NOW) Microsoft Office 365 Windows 11 Active Directory Asset Management Strong documentation skills Excellent communication and customer service Strong organisational skills and attention to detail Desirable Skills AV support experience (or willingness to learn) Smart Hands support experience VIP/Executive support experience Additional Information Monday to Friday Site coverage between 08:00 and 18:00 (8-hour shift) Fully onsite in Southampton This is an excellent opportunity to join a high-profile international customer account and contribute to a busy enterprise support environment.
Aug 24, 2026
Full time
Desktop Support Engineer Southampton (Fully Onsite) £200 per day Start ASAP Our global client is looking for a customer-focused Desktop Support Engineer to work at their Headquarters in Southampton. Working within the IT support team, you'll provide hands-on support for incidents, service requests, planned changes, and Smart Hands activities. You'll also support VIPs, Executives, and Senior Management, taking ownership of issues through to resolution. Key Responsibilities Deskside and end-user support Managing incidents and service requests via ServiceNow PC/laptop builds and Windows 11 configuration Active Directory administration Office 365 support Hardware troubleshooting and repairs Asset management and documentation VIP and Executive user support Supporting project work as required Essential Skills Desktop/Deskside Support experience ServiceNow (S-NOW) Microsoft Office 365 Windows 11 Active Directory Asset Management Strong documentation skills Excellent communication and customer service Strong organisational skills and attention to detail Desirable Skills AV support experience (or willingness to learn) Smart Hands support experience VIP/Executive support experience Additional Information Monday to Friday Site coverage between 08:00 and 18:00 (8-hour shift) Fully onsite in Southampton This is an excellent opportunity to join a high-profile international customer account and contribute to a busy enterprise support environment.
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Customer Success Lead you'll lead a team of experienced Customer Success team members across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals. Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. Set strategic direction for the team, aligning customer success initiatives with company goals and market trends. Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this within UK&I accounts. Demonstrated technical acumen with the ability to upskill and enable the team - fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. 5+ years of direct people leadership experience - managing CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
Aug 24, 2026
Full time
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Customer Success Lead you'll lead a team of experienced Customer Success team members across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals. Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. Set strategic direction for the team, aligning customer success initiatives with company goals and market trends. Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this within UK&I accounts. Demonstrated technical acumen with the ability to upskill and enable the team - fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. 5+ years of direct people leadership experience - managing CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
11779HS £75k - 100k per year Head of Command Centre & Incident Management Hybrid We are seeking an experienced and highly motivated Head of Command Centre & Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration of technology services during major incidents, minimising business disruption, and driving operational excellence across the IT estate. You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high priority service disruptions. The role requires exceptional communication skills, with the ability to confidently engage both technical teams and senior business stakeholders, including executive leadership. This position may require participation in an on call rota and occasional work outside standard business hours, including evenings and weekends, to support major incident response. Key Responsibilities Lead and develop the UK Command Centre and Incident Management team, ensuring high performance and continuous improvement. Act as the primary point of accountability for the management and restoration of critical technology services during major incidents. Coordinate technical teams to drive rapid service recovery and minimise business impact during service disruptions. Chair technical and management bridge calls, assigning actions, tracking progress, and ensuring effective communication throughout the incident lifecycle. Produce timely incident reports, post incident summaries, and executive level communications for stakeholders. Communicate complex technical information clearly and effectively to both technical and non technical audiences. Provide regular updates to senior leadership on incident status, business impact, and recovery activities. Make informed, time critical decisions during major incidents to support business continuity and service restoration. Analyse incident trends, including frequency, duration, categorisation, prioritisation, and resolution metrics, to identify opportunities for service improvement. Collaborate closely with technology teams, business stakeholders, and third party suppliers to investigate and resolve complex technical issues. Apply specialist knowledge to monitor, assess, and improve operational processes, tools, and technologies. Ensure technology solutions align with business objectives while maintaining a pragmatic and integrated approach to service delivery. Lead operational and technology improvement initiatives through to successful completion, ensuring delivery against agreed objectives, budgets, and timelines. Influence the prioritisation of technology initiatives, balancing business needs, operational risk, and strategic objectives. Oversee resource planning and workforce capacity to ensure effective support coverage across the Command Centre function. Stay informed of emerging technologies, industry best practices, and operational trends to continually enhance Incident Management capabilities. Undertake additional responsibilities as required to support the wider Technology Operations function. About You You'll be an experienced technology operations leader with a strong background in Major Incident Management, Service Operations, or Command Centre leadership within a complex enterprise environment. You'll bring: Proven experience leading Major Incident Management or Command Centre teams. Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL. Experience managing high severity incidents across enterprise infrastructure and business critical applications. Excellent leadership, stakeholder management, and decision making skills under pressure. Outstanding written and verbal communication skills, with experience engaging executive stakeholders. Strong analytical skills with experience using operational metrics to drive continuous improvement. Experience leading operational change, service improvement initiatives, and cross functional projects. The ability to prioritise effectively and remain calm in fast paced, high pressure environments. Head of Command Centre & Incident Management Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Aug 24, 2026
Full time
11779HS £75k - 100k per year Head of Command Centre & Incident Management Hybrid We are seeking an experienced and highly motivated Head of Command Centre & Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration of technology services during major incidents, minimising business disruption, and driving operational excellence across the IT estate. You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high priority service disruptions. The role requires exceptional communication skills, with the ability to confidently engage both technical teams and senior business stakeholders, including executive leadership. This position may require participation in an on call rota and occasional work outside standard business hours, including evenings and weekends, to support major incident response. Key Responsibilities Lead and develop the UK Command Centre and Incident Management team, ensuring high performance and continuous improvement. Act as the primary point of accountability for the management and restoration of critical technology services during major incidents. Coordinate technical teams to drive rapid service recovery and minimise business impact during service disruptions. Chair technical and management bridge calls, assigning actions, tracking progress, and ensuring effective communication throughout the incident lifecycle. Produce timely incident reports, post incident summaries, and executive level communications for stakeholders. Communicate complex technical information clearly and effectively to both technical and non technical audiences. Provide regular updates to senior leadership on incident status, business impact, and recovery activities. Make informed, time critical decisions during major incidents to support business continuity and service restoration. Analyse incident trends, including frequency, duration, categorisation, prioritisation, and resolution metrics, to identify opportunities for service improvement. Collaborate closely with technology teams, business stakeholders, and third party suppliers to investigate and resolve complex technical issues. Apply specialist knowledge to monitor, assess, and improve operational processes, tools, and technologies. Ensure technology solutions align with business objectives while maintaining a pragmatic and integrated approach to service delivery. Lead operational and technology improvement initiatives through to successful completion, ensuring delivery against agreed objectives, budgets, and timelines. Influence the prioritisation of technology initiatives, balancing business needs, operational risk, and strategic objectives. Oversee resource planning and workforce capacity to ensure effective support coverage across the Command Centre function. Stay informed of emerging technologies, industry best practices, and operational trends to continually enhance Incident Management capabilities. Undertake additional responsibilities as required to support the wider Technology Operations function. About You You'll be an experienced technology operations leader with a strong background in Major Incident Management, Service Operations, or Command Centre leadership within a complex enterprise environment. You'll bring: Proven experience leading Major Incident Management or Command Centre teams. Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL. Experience managing high severity incidents across enterprise infrastructure and business critical applications. Excellent leadership, stakeholder management, and decision making skills under pressure. Outstanding written and verbal communication skills, with experience engaging executive stakeholders. Strong analytical skills with experience using operational metrics to drive continuous improvement. Experience leading operational change, service improvement initiatives, and cross functional projects. The ability to prioritise effectively and remain calm in fast paced, high pressure environments. Head of Command Centre & Incident Management Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Anaplan Inc is seeking a highly experienced Customer Success Business Partner for a critical leave cover. You will manage a key customer portfolio, ensure successful deployment and ongoing health of Anaplan solutions, collaborating with Partners and Professional Services to deliver ROI and long-term customer success. You will lead executive reviews, identify value opportunities, and act as the customer's internal advocate while coordinating with renewal teams for risk mitigation and expansion
Aug 24, 2026
Full time
Anaplan Inc is seeking a highly experienced Customer Success Business Partner for a critical leave cover. You will manage a key customer portfolio, ensure successful deployment and ongoing health of Anaplan solutions, collaborating with Partners and Professional Services to deliver ROI and long-term customer success. You will lead executive reviews, identify value opportunities, and act as the customer's internal advocate while coordinating with renewal teams for risk mitigation and expansion
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Are you looking for a high impact, fixed term opportunity where your expertise will be immediately valued? We are seeking a highly experienced Customer Success Business Partner to join our team for a critical leave cover. In this highly visible and vital role, you won't just be keeping the seat warm-you will be a driving force within our Customer Success team. You will step into an established portfolio of key accounts, taking primary responsibility for the successful deployment, user adoption, and ongoing health of their Anaplan solutions. As the strategic anchor for our customers, you will collaborate closely with Partners and Professional Services to ensure seamless implementations, exceptional ROI, and long term success. If you are a seasoned CS professional who loves parachuting into dynamic environments, delivering immediate value, and shaping customer transformation, this is the perfect opportunity to make your mark. Your Impact Drive Immediate Value: Manage a prominent portfolio of customers, hitting the ground running to drive adoption, expansion, retention, and maximum ROI. Be a Trusted Advisor: Guide customers through the value delivery lifecycle, helping them transform their processes and achieve critical business objectives using Anaplan. Strategic Leadership: Lead executive level Quarterly Success Reviews (QSRs), presenting Success Scorecards to executive sponsors and key stakeholders. Uncover Opportunities: Identify customer pain points and conduct targeted workshops to promote new use cases, surfacing upsell and cross sell opportunities. Champion the Customer: Proactively build strong relationships, acting as the internal voice of the customer to raise risks, advocate for their needs, and ensure goal alignment. Mitigate Risk: Identify renewal risks early and partner seamlessly with Renewal Managers and Account Executives on robust mitigation plans. Empower Self Sufficiency: Advise customers on establishing Centers of Excellence (CoE) or similar governance models to promote long term self sufficiency. Leave a Legacy: Contribute to our evolving customer success assets, playbooks, and reference case studies, leaving the team stronger than you found it. Your Qualifications Previous experience driving value in customer success, presales, or management consulting roles. Required background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics. Exceptional communication and presentation skills; comfortable and confident engaging at all levels, including the C suite. Proven track record in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles. A unique ability to translate complex technical concepts into clear, customer friendly business value. Familiarity with software development processes and design methodologies. A customer first mindset coupled with strong problem solving skills and the ability to remain calm and decisive under pressure. Experience leading cross functional teams to address sophisticated customer needs or deliver key projects. Preferred Skills Subject matter expertise in Planning and Modelling, particularly in Supply Chain, Finance, or Sales. Hands on experience advising on or establishing a Center of Excellence (CoE) or similar governance structure. Familiarity with Anaplan or comparable enterprise planning platforms. Background in change management and enterprise wide business transformation initiatives. Experience crafting customer facing collateral, such as success playbooks or templates. Exposure to renewal strategy and expanding customer footprints through upsell/Cross sell practices. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Aug 24, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Are you looking for a high impact, fixed term opportunity where your expertise will be immediately valued? We are seeking a highly experienced Customer Success Business Partner to join our team for a critical leave cover. In this highly visible and vital role, you won't just be keeping the seat warm-you will be a driving force within our Customer Success team. You will step into an established portfolio of key accounts, taking primary responsibility for the successful deployment, user adoption, and ongoing health of their Anaplan solutions. As the strategic anchor for our customers, you will collaborate closely with Partners and Professional Services to ensure seamless implementations, exceptional ROI, and long term success. If you are a seasoned CS professional who loves parachuting into dynamic environments, delivering immediate value, and shaping customer transformation, this is the perfect opportunity to make your mark. Your Impact Drive Immediate Value: Manage a prominent portfolio of customers, hitting the ground running to drive adoption, expansion, retention, and maximum ROI. Be a Trusted Advisor: Guide customers through the value delivery lifecycle, helping them transform their processes and achieve critical business objectives using Anaplan. Strategic Leadership: Lead executive level Quarterly Success Reviews (QSRs), presenting Success Scorecards to executive sponsors and key stakeholders. Uncover Opportunities: Identify customer pain points and conduct targeted workshops to promote new use cases, surfacing upsell and cross sell opportunities. Champion the Customer: Proactively build strong relationships, acting as the internal voice of the customer to raise risks, advocate for their needs, and ensure goal alignment. Mitigate Risk: Identify renewal risks early and partner seamlessly with Renewal Managers and Account Executives on robust mitigation plans. Empower Self Sufficiency: Advise customers on establishing Centers of Excellence (CoE) or similar governance models to promote long term self sufficiency. Leave a Legacy: Contribute to our evolving customer success assets, playbooks, and reference case studies, leaving the team stronger than you found it. Your Qualifications Previous experience driving value in customer success, presales, or management consulting roles. Required background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics. Exceptional communication and presentation skills; comfortable and confident engaging at all levels, including the C suite. Proven track record in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles. A unique ability to translate complex technical concepts into clear, customer friendly business value. Familiarity with software development processes and design methodologies. A customer first mindset coupled with strong problem solving skills and the ability to remain calm and decisive under pressure. Experience leading cross functional teams to address sophisticated customer needs or deliver key projects. Preferred Skills Subject matter expertise in Planning and Modelling, particularly in Supply Chain, Finance, or Sales. Hands on experience advising on or establishing a Center of Excellence (CoE) or similar governance structure. Familiarity with Anaplan or comparable enterprise planning platforms. Background in change management and enterprise wide business transformation initiatives. Experience crafting customer facing collateral, such as success playbooks or templates. Exposure to renewal strategy and expanding customer footprints through upsell/Cross sell practices. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Why Rogo Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them. This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI. Our team is sharp, motivated, and deeply committed to Rogo's mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo is building AI-native tools for finance - and scaling our go-to-market team is critical to that mission. We're hiring for our first dedicated GTM recruiting hire on the ground in London. You'll bring Rogo's GTM hiring playbook to the London and European market - establishing what great GTM hiring looks like locally, building our employer brand and presence with candidates in the region, and working closely with our co-founder as we continue to expand our London and European footprint. There's real frontier work here: figuring out what GTM recruiting best practices look like for this market, and helping London become a stronger hub for talent as we grow. What You Will Own Run GTM recruiting for London/EMEA end-to-end Own hiring for SDRs, Account Executives, and GTM Associates across London and the broader European market Manage interview logistics across time zones, ensuring speed and precision Keep processes moving forward without bottlenecks or delays Align on hiring priorities, pipeline health, and process improvements across regions Build our presence in the London/European market Work closely with our co-founder to shape hiring priorities as we expand our London and European presence Establish and refine GTM recruiting best practices tailored to the London/European candidate market Help build Rogo's brand and reputation with GTM talent in the region Own candidate experience Serve as a primary point of contact for candidates Communicate clearly, promptly, and professionally throughout the process Ensure every candidate has a high-quality, thoughtful experience Drive recruiting operations Maintain clean, accurate data in Ashby Ensure interview feedback is submitted on time and processes stay on track Track candidate progress and next steps with strong attention to detail Support evaluation and hiring decisions Conduct reference checks and synthesize insights for hiring teams Occasionally support initial candidate screens when needed Improve how we hire Identify inefficiencies and gaps specific to hiring in the London/European market Propose and implement improvements to increase speed and quality Help build scalable recruiting infrastructure as the London team grows What You Will Need 4+ years of experience in recruiting Familiarity with the London/European GTM talent market a strong plus Strong organizational skills and attention to detail Ability to manage multiple roles, candidates, and timelines simultaneously Clear and professional written and verbal communication High ownership and strong judgment - you proactively solve problems Experience with ATS tools (Ashby preferred) and modern productivity tools Comfort working across time zones and with senior stakeholders, including our cofounder Willingness to operate in a fast-paced, constantly evolving environment Who You Are You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup. You are ambitious. You have fun solving problems that others think are impossible. You are curious. You find joy in learning about AI, technology, and finance. You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity. You are collaborative, organized, thoughtful, and kind Why Join Rogo? Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous. Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance. A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale. Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work. Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust. If you're obsessed with AI, this is where it's happening.
Aug 24, 2026
Full time
Why Rogo Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them. This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI. Our team is sharp, motivated, and deeply committed to Rogo's mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo is building AI-native tools for finance - and scaling our go-to-market team is critical to that mission. We're hiring for our first dedicated GTM recruiting hire on the ground in London. You'll bring Rogo's GTM hiring playbook to the London and European market - establishing what great GTM hiring looks like locally, building our employer brand and presence with candidates in the region, and working closely with our co-founder as we continue to expand our London and European footprint. There's real frontier work here: figuring out what GTM recruiting best practices look like for this market, and helping London become a stronger hub for talent as we grow. What You Will Own Run GTM recruiting for London/EMEA end-to-end Own hiring for SDRs, Account Executives, and GTM Associates across London and the broader European market Manage interview logistics across time zones, ensuring speed and precision Keep processes moving forward without bottlenecks or delays Align on hiring priorities, pipeline health, and process improvements across regions Build our presence in the London/European market Work closely with our co-founder to shape hiring priorities as we expand our London and European presence Establish and refine GTM recruiting best practices tailored to the London/European candidate market Help build Rogo's brand and reputation with GTM talent in the region Own candidate experience Serve as a primary point of contact for candidates Communicate clearly, promptly, and professionally throughout the process Ensure every candidate has a high-quality, thoughtful experience Drive recruiting operations Maintain clean, accurate data in Ashby Ensure interview feedback is submitted on time and processes stay on track Track candidate progress and next steps with strong attention to detail Support evaluation and hiring decisions Conduct reference checks and synthesize insights for hiring teams Occasionally support initial candidate screens when needed Improve how we hire Identify inefficiencies and gaps specific to hiring in the London/European market Propose and implement improvements to increase speed and quality Help build scalable recruiting infrastructure as the London team grows What You Will Need 4+ years of experience in recruiting Familiarity with the London/European GTM talent market a strong plus Strong organizational skills and attention to detail Ability to manage multiple roles, candidates, and timelines simultaneously Clear and professional written and verbal communication High ownership and strong judgment - you proactively solve problems Experience with ATS tools (Ashby preferred) and modern productivity tools Comfort working across time zones and with senior stakeholders, including our cofounder Willingness to operate in a fast-paced, constantly evolving environment Who You Are You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup. You are ambitious. You have fun solving problems that others think are impossible. You are curious. You find joy in learning about AI, technology, and finance. You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity. You are collaborative, organized, thoughtful, and kind Why Join Rogo? Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous. Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance. A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale. Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work. Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust. If you're obsessed with AI, this is where it's happening.
Business Development Manager - Step Up into Full New Business Software Sales £35,000-£40,000 basic + £30,000-£40,000 commission - uncapped Fleet - Hybrid, 3 days per week in the office I wish I'd had this opportunity as my second job! If you have around 2 years of software sales experience and you are looking for the opportunity to step up into a proper 360-degree new business sales role , this is a great next move. Perhaps you are currently an: SDR - Sales Development Representative BDR - Business Development Representative Lead Generation Executive Internal Sales Executive Software Sales Executive You have learned how to cold call, generate leads, qualify opportunities and speak to prospects . Now you want the chance to take those opportunities further and actually run the complete sales process yourself. This role gives you that opportunity. The step up You will be selling an enterprise cloud document management solution directly to large end-user organisations. Instead of simply generating a lead and passing it to somebody else, you will learn how to manage the complete sales cycle. You will: Cold call and generate new opportunities Qualify prospects Identify the business problem Speak directly to decision-makers Present the solution Learn to deliver your own initial product demonstrations Work with technical consultants on more complex demonstrations Negotiate and close your own deals Your typical decision-makers will include: IT Managers and IT Directors Business Systems Managers ERP Managers This is consultative software sales. You need to understand the customer's problem and explain how the software can solve it. Training into enterprise sales You are not expected to arrive as a finished enterprise software salesperson . You will receive the training and support to develop your sales skills, product knowledge, demonstration skills and ability to manage larger software opportunities. You will join an established team including 3 new business salespeople, 5 Account Managers, a Product Manager and a full marketing team . You will be the dedicated salesperson for this particular cloud document management solution, giving you the opportunity to take real ownership of the product. There is an existing worldwide customer and partner network to work with alongside completely new business opportunities, including prospects in the UK and US. Who are we looking for? You will probably have around 2 years' software sales experience and feel that you have learned the basics but need somebody to give you the opportunity to make the next jump. You will be ambitious, bright and prepared to work hard. You need to be comfortable picking up the phone, prospecting and creating opportunities rather than waiting for leads to arrive. Most importantly, you want to build a long-term career in software sales and develop into a successful Business Development Manager / Enterprise Sales Executive . Package Basic salary: £35,000-£40,000 Commission: £30,000-£40,000 with uncapped earning potential Location: Fleet Hybrid: 3 days per week in the office
Aug 24, 2026
Full time
Business Development Manager - Step Up into Full New Business Software Sales £35,000-£40,000 basic + £30,000-£40,000 commission - uncapped Fleet - Hybrid, 3 days per week in the office I wish I'd had this opportunity as my second job! If you have around 2 years of software sales experience and you are looking for the opportunity to step up into a proper 360-degree new business sales role , this is a great next move. Perhaps you are currently an: SDR - Sales Development Representative BDR - Business Development Representative Lead Generation Executive Internal Sales Executive Software Sales Executive You have learned how to cold call, generate leads, qualify opportunities and speak to prospects . Now you want the chance to take those opportunities further and actually run the complete sales process yourself. This role gives you that opportunity. The step up You will be selling an enterprise cloud document management solution directly to large end-user organisations. Instead of simply generating a lead and passing it to somebody else, you will learn how to manage the complete sales cycle. You will: Cold call and generate new opportunities Qualify prospects Identify the business problem Speak directly to decision-makers Present the solution Learn to deliver your own initial product demonstrations Work with technical consultants on more complex demonstrations Negotiate and close your own deals Your typical decision-makers will include: IT Managers and IT Directors Business Systems Managers ERP Managers This is consultative software sales. You need to understand the customer's problem and explain how the software can solve it. Training into enterprise sales You are not expected to arrive as a finished enterprise software salesperson . You will receive the training and support to develop your sales skills, product knowledge, demonstration skills and ability to manage larger software opportunities. You will join an established team including 3 new business salespeople, 5 Account Managers, a Product Manager and a full marketing team . You will be the dedicated salesperson for this particular cloud document management solution, giving you the opportunity to take real ownership of the product. There is an existing worldwide customer and partner network to work with alongside completely new business opportunities, including prospects in the UK and US. Who are we looking for? You will probably have around 2 years' software sales experience and feel that you have learned the basics but need somebody to give you the opportunity to make the next jump. You will be ambitious, bright and prepared to work hard. You need to be comfortable picking up the phone, prospecting and creating opportunities rather than waiting for leads to arrive. Most importantly, you want to build a long-term career in software sales and develop into a successful Business Development Manager / Enterprise Sales Executive . Package Basic salary: £35,000-£40,000 Commission: £30,000-£40,000 with uncapped earning potential Location: Fleet Hybrid: 3 days per week in the office
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
Aug 24, 2026
Full time
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
Netcraft is expanding its commercial team and seeks a high-performing Enterprise Account Executive to win net new enterprise customers across the EMEA region. You will own the full sales cycle from outreach to close, building a robust pipeline through a mix of outbound and inbound activities, and engaging senior stakeholders on cybersecurity and digital risk. You will lead negotiations, craft compelling proposals, and collaborate with technical teams to address customer requirements while
Aug 24, 2026
Full time
Netcraft is expanding its commercial team and seeks a high-performing Enterprise Account Executive to win net new enterprise customers across the EMEA region. You will own the full sales cycle from outreach to close, building a robust pipeline through a mix of outbound and inbound activities, and engaging senior stakeholders on cybersecurity and digital risk. You will lead negotiations, craft compelling proposals, and collaborate with technical teams to address customer requirements while
This is a growth-focused Key Account Manager role responsible for managing and expanding a portfolio of enterprise customers across the UK & Ireland. You'll drive revenue through upselling, cross-selling, and strategic account development while owning the full sales cycle and building relationships with senior stakeholders within a high-growth commercial team. Client Details This is a growth-focused Key Account Manager role responsible for managing and expanding a portfolio of enterprise customers across the UK & Ireland. You'll drive revenue through upselling, cross-selling, and strategic account development while owning the full sales cycle and building relationships with senior stakeholders within a high-growth commercial team. Description Manage and grow a portfolio of enterprise accounts across the UK & Ireland. Identify and close upsell, cross-sell, and account expansion opportunities. Build strong relationships with senior stakeholders and key decision-makers. Own the full sales cycle, from discovery and qualification through to negotiation and close. Develop and execute strategic account plans to drive revenue growth. Maintain an accurate sales pipeline and deliver against quarterly and annual targets. Conduct regular customer meetings to uncover business challenges and commercial opportunities. Collaborate with internal teams to ensure successful customer outcomes and long-term account growth. Profile The successful candidate will have at least 5 years' experience in Key Account Management, Account Management, or Account Executive roles, with a proven track record of growing revenue within enterprise accounts. They will be a consultative seller who is comfortable managing the full sales cycle, building relationships with senior stakeholders, and identifying upsell, cross-sell, and account expansion opportunities. Experience with MEDDPICC (or a similar sales methodology) and a strong history of achieving commercial targets are highly desirable. Job Offer £55,000-£65,000 base salary with £108,333+ OTE and uncapped commission (60/40 split) The opportunity to manage and grow a portfolio of high-value enterprise accounts across the UK & Ireland. A hybrid working model, with just two days per week in the London office. Full ownership of the sales cycle in a growth-focused role with significant earning potential. The chance to join a high-growth team with strong career development opportunities and exposure to senior decision-makers.
Aug 24, 2026
Full time
This is a growth-focused Key Account Manager role responsible for managing and expanding a portfolio of enterprise customers across the UK & Ireland. You'll drive revenue through upselling, cross-selling, and strategic account development while owning the full sales cycle and building relationships with senior stakeholders within a high-growth commercial team. Client Details This is a growth-focused Key Account Manager role responsible for managing and expanding a portfolio of enterprise customers across the UK & Ireland. You'll drive revenue through upselling, cross-selling, and strategic account development while owning the full sales cycle and building relationships with senior stakeholders within a high-growth commercial team. Description Manage and grow a portfolio of enterprise accounts across the UK & Ireland. Identify and close upsell, cross-sell, and account expansion opportunities. Build strong relationships with senior stakeholders and key decision-makers. Own the full sales cycle, from discovery and qualification through to negotiation and close. Develop and execute strategic account plans to drive revenue growth. Maintain an accurate sales pipeline and deliver against quarterly and annual targets. Conduct regular customer meetings to uncover business challenges and commercial opportunities. Collaborate with internal teams to ensure successful customer outcomes and long-term account growth. Profile The successful candidate will have at least 5 years' experience in Key Account Management, Account Management, or Account Executive roles, with a proven track record of growing revenue within enterprise accounts. They will be a consultative seller who is comfortable managing the full sales cycle, building relationships with senior stakeholders, and identifying upsell, cross-sell, and account expansion opportunities. Experience with MEDDPICC (or a similar sales methodology) and a strong history of achieving commercial targets are highly desirable. Job Offer £55,000-£65,000 base salary with £108,333+ OTE and uncapped commission (60/40 split) The opportunity to manage and grow a portfolio of high-value enterprise accounts across the UK & Ireland. A hybrid working model, with just two days per week in the London office. Full ownership of the sales cycle in a growth-focused role with significant earning potential. The chance to join a high-growth team with strong career development opportunities and exposure to senior decision-makers.
Zeta is seeking a CRM Account Director to build and grow strategic client relationships, shaping CRM strategy and ensuring measurable value from CRM initiatives across marketing, technology and data. You will act as a trusted advisor to senior client stakeholders and ensure measurable ROI. You will lead cross-functional delivery, run QBRs, identify growth opportunities, and ensure successful delivery and long-term customer outcomes.
Aug 24, 2026
Full time
Zeta is seeking a CRM Account Director to build and grow strategic client relationships, shaping CRM strategy and ensuring measurable value from CRM initiatives across marketing, technology and data. You will act as a trusted advisor to senior client stakeholders and ensure measurable ROI. You will lead cross-functional delivery, run QBRs, identify growth opportunities, and ensure successful delivery and long-term customer outcomes.
Strategic Customer Engagements, GTM Deal Lead, GDSP Job ID: AWS EMEA SARL (UK Branch) At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with technologies and global clients. Do you have an aptitude for analyzing opportunities and creating high-impact, innovative business deals? Can you take complex scenarios and simplify them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a Deal Lead to drive engagement and lead the various critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure) for Strategic Collaborations. This role has Americas responsibility, is highly partner and customer facing, and will work closely with Amazon customers, partners, Partner Network (APN) programs teams, partner segment leaders, and sales leaders. The ideal candidate will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and developing Go To Market (GTM) strategic collaborations, and be a proven collaborator across multiple stakeholders including engaging at partner/customer C-suite levels. Strategy: This individual will work with the Partner and Account Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able to provide advice on the competitive situation, create an actionable strategy, and lead engagement with the customer. Structure: You will be able to distill business objectives in service of developing and executing deal structures that maximize the value of the opportunity for both customers and AWS. Negotiations: You will be experienced with high-stakes customer negotiations, including commercial aspects of the deal structure. The individual understands the impact of business terms and pricing and can provide alternative solutions to ensure alignment across internal and external stakeholders. Closure: Will be able to bring to closure, in partnership with the customer and partner/account team and legal teams, any contractual/legal matters for the deal, including briefing senior management. Key job responsibilities Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities. Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability. Dive Deep into customers' business needs and obstacles, tailoring deal structures that are mutually beneficial to all. Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution. Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction. Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities. Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results. Cultivate best practices through analysis and reporting in support of continuous improvement. Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed. A day in the life SCE is a specialized global deal team that engages with commercial customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (EMEA), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals. These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals Experience in technology-related sales, business development, or sales engineering/consulting Experience in management consulting, strategy, technology, venture capital, or a related industry Preferred Qualifications Advanced degree in enginnering or equivalent Experience in AWS products and services, including pricing and technical knowledge Experience identifying, developing, negotiating, and closing large-scale technology deals Proven track record of managing and streamlining complex processes with a close attention to detail Understanding of the Global/SI business model and ISV partnerships Strong written and verbal presentation skills and the ability to articulate complex concepts to cross-functional audiences. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 24, 2026
Full time
Strategic Customer Engagements, GTM Deal Lead, GDSP Job ID: AWS EMEA SARL (UK Branch) At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with technologies and global clients. Do you have an aptitude for analyzing opportunities and creating high-impact, innovative business deals? Can you take complex scenarios and simplify them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a Deal Lead to drive engagement and lead the various critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure) for Strategic Collaborations. This role has Americas responsibility, is highly partner and customer facing, and will work closely with Amazon customers, partners, Partner Network (APN) programs teams, partner segment leaders, and sales leaders. The ideal candidate will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and developing Go To Market (GTM) strategic collaborations, and be a proven collaborator across multiple stakeholders including engaging at partner/customer C-suite levels. Strategy: This individual will work with the Partner and Account Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able to provide advice on the competitive situation, create an actionable strategy, and lead engagement with the customer. Structure: You will be able to distill business objectives in service of developing and executing deal structures that maximize the value of the opportunity for both customers and AWS. Negotiations: You will be experienced with high-stakes customer negotiations, including commercial aspects of the deal structure. The individual understands the impact of business terms and pricing and can provide alternative solutions to ensure alignment across internal and external stakeholders. Closure: Will be able to bring to closure, in partnership with the customer and partner/account team and legal teams, any contractual/legal matters for the deal, including briefing senior management. Key job responsibilities Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities. Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability. Dive Deep into customers' business needs and obstacles, tailoring deal structures that are mutually beneficial to all. Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution. Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction. Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities. Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results. Cultivate best practices through analysis and reporting in support of continuous improvement. Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed. A day in the life SCE is a specialized global deal team that engages with commercial customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (EMEA), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals. These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals Experience in technology-related sales, business development, or sales engineering/consulting Experience in management consulting, strategy, technology, venture capital, or a related industry Preferred Qualifications Advanced degree in enginnering or equivalent Experience in AWS products and services, including pricing and technical knowledge Experience identifying, developing, negotiating, and closing large-scale technology deals Proven track record of managing and streamlining complex processes with a close attention to detail Understanding of the Global/SI business model and ISV partnerships Strong written and verbal presentation skills and the ability to articulate complex concepts to cross-functional audiences. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Posted Friday, August 14, 2026 at 5:00 AM Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job You would be responsible for leading the enablement environment, standards and operating discipline that allow Growth and Commercial teams to pursue priority opportunities with greater clarity, consistency and effectiveness. The role operates at Director level by leading enterprise-wide projects, using insight to improve strategic approach, engaging credibly with C-Suite and VP stakeholders, influencing without authority, managing team capacity in a matrix environment and building scalable capability across the function. The role will be actively involved in live pursuits, but is a strategic growth enabler, not a commercial owner. It does not own revenue, account strategy, final pursuit strategy, solution design, commercial approvals or bid/no-bid decisions. Its value is created through governance, capability building, operating cadence, insight, content standards, technology adoption and practical mobilization of Sales Enablement support. You'll partner with Growth and Commercial leadership to embed the frameworks, governance, content, insight, tools and ways of working that improve pursuit quality, qualification discipline, sales productivity and scalable growth execution. You'll ensure that agreed strategies can be translated into practical enablement activity, clear operating rhythms and consistent high-quality outputs across teams and regions. The role will operate on a blended / Hybrid basis and you'll need to be able to access our head office in Bishopsgate, London. Key responsibilities Enterprise enablement leadership: Lead strategic Sales Enablement projects ,support for live growth opportunities and workstreams that improve how Growth and Commercial teams qualify, prepare, pursue and convert priority opportunities Intake, triage and qualification : Act as the primary point of intake for support requests from aligned VP and Client Engagement communities, completing the initial assessment, right-to-win discussion, pipeline alignment check and support brief before partnering with the Director, Global Bid Management to confirm capacity, available resource, allocation options or escalation routes Frameworks, standards and ways of working: Champion and embedenablement frameworks, standards and best practice across pursuit governance, content usage, sales tools, opportunitypreparationand team operating discipline. Work with Director, Global Bid Management on any process or framework improvements so that they are deployed globallyand team approachremainsconsistent Operating cadence and governance: Establishand run practical operating rhythms, including opportunity reviews, portfolio visibility, pursuit checkpoints, communities of practice, capabilitysessionsand feedback loops Insight-led improvement: Use pipeline, CRM, win/loss, content, adoption and stakeholder insight to identify performance gaps, improve strategic approach and prioritize enablement interventions Executive and senior stakeholder engagement: Engage confidently with C-Suite, CCO, VP and senior commercial stakeholders, including contributing to leadership forums, presentingrecommendationsand influencing decisions without direct authority Team and capacity management: Collaborativelydeployteam capacity,reviewingpriorities and contribution within a matrix environment, ensuring effort is focused on the highest-value activity and that responsibilities are clearly owned Content, tools and technology adoption: Promote effective use of approved content, templates, salestechnologyand AI-enabled workflows, ensuring adoption supports quality, efficiency,governanceand user confidence Capability development and coaching: Build capability across the Sales Enablement function and wider commercial community through coaching, guidance, learning frameworks, skills matrixalignmentand targeted development activity Constructive challenge and continuous improvement: Challenge assumptions, expose gaps and drive action where ways of working, content quality, governance, datadisciplineor stakeholderbehaviorsprevent stronger commercial outcomes Extensive experience in sales enablement, commercial excellence, growth operations, bid management, content enablement or a related enterprise growth function Proven ability to lead strategic, cross-functional projects or enterprise-wide workstreams with clear scope, governance, ownership, stakeholder alignment and measurable outcomes Strong understanding of growth, pursuit and pipeline mechanics, including qualification discipline, right-to-win thinking, CRM hygiene, stage progression, win/loss learning and opportunity conversion Confident C-Suite, CCO and VP-level engagement, with the ability to present clearly, influence direction, challenge assumptions and build alignment without relying on formal authority Strong commercial judgement, with the ability to understand pricing logic, risk trade-offs, value propositions, solution implications and client decision drivers without owning commercial approvals or solution design Experience building scalable frameworks, standards, playbooks, operating cadences, communities of practice or capability programs across multiple stakeholder groups or regions Ability to use insight and data to diagnose performance gaps, prioritize interventions and translate recommendations into practical action, ownership and follow-through Strong written, verbal and presentation skills, including the ability to tailor messages for executive, commercial, operational and enablement audiences Experience managing priorities, capacity and delivery through a matrix team, including offshore or distributed support models where relevant Strong understanding of sales content systems, collaboration tools, CRM platforms, AI-enabled workflows and adoption challenges in a commercial environment Track record of coaching, developing and raising capability across teams, with clear alignment to role levels, skills matrices and performance expectations Pragmatic leadership style, balancing strategic judgement with hands-on intervention when momentum, quality, governance or stakeholder alignment is at risk What success looks like Increased adoption of agreed sales enablement tools and content Better visibility of growth activity Higher capability maturity across the Sales Enablement function Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
Aug 24, 2026
Full time
Posted Friday, August 14, 2026 at 5:00 AM Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job You would be responsible for leading the enablement environment, standards and operating discipline that allow Growth and Commercial teams to pursue priority opportunities with greater clarity, consistency and effectiveness. The role operates at Director level by leading enterprise-wide projects, using insight to improve strategic approach, engaging credibly with C-Suite and VP stakeholders, influencing without authority, managing team capacity in a matrix environment and building scalable capability across the function. The role will be actively involved in live pursuits, but is a strategic growth enabler, not a commercial owner. It does not own revenue, account strategy, final pursuit strategy, solution design, commercial approvals or bid/no-bid decisions. Its value is created through governance, capability building, operating cadence, insight, content standards, technology adoption and practical mobilization of Sales Enablement support. You'll partner with Growth and Commercial leadership to embed the frameworks, governance, content, insight, tools and ways of working that improve pursuit quality, qualification discipline, sales productivity and scalable growth execution. You'll ensure that agreed strategies can be translated into practical enablement activity, clear operating rhythms and consistent high-quality outputs across teams and regions. The role will operate on a blended / Hybrid basis and you'll need to be able to access our head office in Bishopsgate, London. Key responsibilities Enterprise enablement leadership: Lead strategic Sales Enablement projects ,support for live growth opportunities and workstreams that improve how Growth and Commercial teams qualify, prepare, pursue and convert priority opportunities Intake, triage and qualification : Act as the primary point of intake for support requests from aligned VP and Client Engagement communities, completing the initial assessment, right-to-win discussion, pipeline alignment check and support brief before partnering with the Director, Global Bid Management to confirm capacity, available resource, allocation options or escalation routes Frameworks, standards and ways of working: Champion and embedenablement frameworks, standards and best practice across pursuit governance, content usage, sales tools, opportunitypreparationand team operating discipline. Work with Director, Global Bid Management on any process or framework improvements so that they are deployed globallyand team approachremainsconsistent Operating cadence and governance: Establishand run practical operating rhythms, including opportunity reviews, portfolio visibility, pursuit checkpoints, communities of practice, capabilitysessionsand feedback loops Insight-led improvement: Use pipeline, CRM, win/loss, content, adoption and stakeholder insight to identify performance gaps, improve strategic approach and prioritize enablement interventions Executive and senior stakeholder engagement: Engage confidently with C-Suite, CCO, VP and senior commercial stakeholders, including contributing to leadership forums, presentingrecommendationsand influencing decisions without direct authority Team and capacity management: Collaborativelydeployteam capacity,reviewingpriorities and contribution within a matrix environment, ensuring effort is focused on the highest-value activity and that responsibilities are clearly owned Content, tools and technology adoption: Promote effective use of approved content, templates, salestechnologyand AI-enabled workflows, ensuring adoption supports quality, efficiency,governanceand user confidence Capability development and coaching: Build capability across the Sales Enablement function and wider commercial community through coaching, guidance, learning frameworks, skills matrixalignmentand targeted development activity Constructive challenge and continuous improvement: Challenge assumptions, expose gaps and drive action where ways of working, content quality, governance, datadisciplineor stakeholderbehaviorsprevent stronger commercial outcomes Extensive experience in sales enablement, commercial excellence, growth operations, bid management, content enablement or a related enterprise growth function Proven ability to lead strategic, cross-functional projects or enterprise-wide workstreams with clear scope, governance, ownership, stakeholder alignment and measurable outcomes Strong understanding of growth, pursuit and pipeline mechanics, including qualification discipline, right-to-win thinking, CRM hygiene, stage progression, win/loss learning and opportunity conversion Confident C-Suite, CCO and VP-level engagement, with the ability to present clearly, influence direction, challenge assumptions and build alignment without relying on formal authority Strong commercial judgement, with the ability to understand pricing logic, risk trade-offs, value propositions, solution implications and client decision drivers without owning commercial approvals or solution design Experience building scalable frameworks, standards, playbooks, operating cadences, communities of practice or capability programs across multiple stakeholder groups or regions Ability to use insight and data to diagnose performance gaps, prioritize interventions and translate recommendations into practical action, ownership and follow-through Strong written, verbal and presentation skills, including the ability to tailor messages for executive, commercial, operational and enablement audiences Experience managing priorities, capacity and delivery through a matrix team, including offshore or distributed support models where relevant Strong understanding of sales content systems, collaboration tools, CRM platforms, AI-enabled workflows and adoption challenges in a commercial environment Track record of coaching, developing and raising capability across teams, with clear alignment to role levels, skills matrices and performance expectations Pragmatic leadership style, balancing strategic judgement with hands-on intervention when momentum, quality, governance or stakeholder alignment is at risk What success looks like Increased adoption of agreed sales enablement tools and content Better visibility of growth activity Higher capability maturity across the Sales Enablement function Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
About Netcraft Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role Reporting directly to the Director of Sales and working closely with colleagues across the UK and other global teams, this role is wholly focused on winning net new enterprise customers across the EMEA region. This is a pure new business role. You will be responsible for identifying, developing, and closing high-value opportunities with net new customers, operating with a high degree of ownership across the full new business sales cycle. Why join Netcraft's commercial team? You will be joining a high-performing commercial organisation with a strong track record of growth and execution. Over recent years, the team has consistently delivered against target, with: 100%+ attainment against ARR targets across multiple years 90%+ of fully ramped Account Executives exceeding annual targets in 2025 60%+ year-on-year growth in New Sales ARR in 2025 Several of the largest new business deals in company history closed in recent quarters This is what you'll be doing, day to day: Driving net new business across the EMEA region and securing contracts with new enterprise customers against target Owning the full sales cycle from initial engagement through to close Building and maintaining strong pipeline coverage through a combination of self-generated outbound activity and qualified inbound opportunities Prospecting daily through channels such as email, LinkedIn, phone, and strategic outreach Engaging senior stakeholders to understand business challenges and requirements, particularly in relation to cybersecurity and digital risk Leading commercial conversations and positioning Netcraft's value clearly in complex, multi-stakeholder sales cycles Drafting and delivering compelling proposals, working closely with technical teams where needed to address customer requirements Maintaining accurate pipeline visibility and ensuring Salesforce is updated consistently with high-quality activity and account notes Providing feedback and ideas on ways to shorten sales cycles, improve sales effectiveness, and strengthen Netcraft's market positioning Conducting all sales activities with a high degree of professionalism, credibility, and integrity What you'll need to be successfu Consistent success exceeding quota in complex, long-cycle sales environments A strong track record of measurable achievement, ideally including top-performer recognition such as President's Club or similar Significant experience in quota-carrying enterprise B2B sales roles, with a strong track record of winning net new business and closing high-value deals Proven ability to generate pipeline independently and create opportunities through proactive outbound activityStrong commercial and discovery skills, with the ability to identify customer needs, build urgency, and progress opportunities effectively Experience selling into regulated industries and/or in cybersecurity, digital risk, fraud, SaaS, or similarly complex technical environments would be highly valuable Excellent stakeholder management and relationship-building skills, with the ability to engage confidently at senior and executive level Strong presentation, negotiation, and influencing skills A high-ownership mindset, with the ability to organise, prioritise, and manage activity effectively, including customer travel where needed Familiarity with Salesforce or a comparable CRM platform A genuine interest in cybersecurity and the ability to build credibility quickly in a technically nuanced market The Reward Package: 33 days annual leave - includes public holidays which can be worked if you prefer Generous enhanced family leave and pay Enhanced company sick pay from day one of employment, with additional support after your first six months' service Salary sacrifice pension with matched employer contributions up to 5% + NI savings Private health cover, including access to a private GP service Life Assurance at 4 x salary Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long term success Hybrid and flexible working options Meals, snacks, and drinks provided in the office Comprehensive health, safety, and wellness service available 24/7 for you and your family Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career Two Volunteering Days per year, to allow you to contribute to your wider community or charity Employee Referral Bonus scheme Spot reward bonus scheme to reward truly outstanding contributions Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups andmaintaina working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully.
Aug 24, 2026
Full time
About Netcraft Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role Reporting directly to the Director of Sales and working closely with colleagues across the UK and other global teams, this role is wholly focused on winning net new enterprise customers across the EMEA region. This is a pure new business role. You will be responsible for identifying, developing, and closing high-value opportunities with net new customers, operating with a high degree of ownership across the full new business sales cycle. Why join Netcraft's commercial team? You will be joining a high-performing commercial organisation with a strong track record of growth and execution. Over recent years, the team has consistently delivered against target, with: 100%+ attainment against ARR targets across multiple years 90%+ of fully ramped Account Executives exceeding annual targets in 2025 60%+ year-on-year growth in New Sales ARR in 2025 Several of the largest new business deals in company history closed in recent quarters This is what you'll be doing, day to day: Driving net new business across the EMEA region and securing contracts with new enterprise customers against target Owning the full sales cycle from initial engagement through to close Building and maintaining strong pipeline coverage through a combination of self-generated outbound activity and qualified inbound opportunities Prospecting daily through channels such as email, LinkedIn, phone, and strategic outreach Engaging senior stakeholders to understand business challenges and requirements, particularly in relation to cybersecurity and digital risk Leading commercial conversations and positioning Netcraft's value clearly in complex, multi-stakeholder sales cycles Drafting and delivering compelling proposals, working closely with technical teams where needed to address customer requirements Maintaining accurate pipeline visibility and ensuring Salesforce is updated consistently with high-quality activity and account notes Providing feedback and ideas on ways to shorten sales cycles, improve sales effectiveness, and strengthen Netcraft's market positioning Conducting all sales activities with a high degree of professionalism, credibility, and integrity What you'll need to be successfu Consistent success exceeding quota in complex, long-cycle sales environments A strong track record of measurable achievement, ideally including top-performer recognition such as President's Club or similar Significant experience in quota-carrying enterprise B2B sales roles, with a strong track record of winning net new business and closing high-value deals Proven ability to generate pipeline independently and create opportunities through proactive outbound activityStrong commercial and discovery skills, with the ability to identify customer needs, build urgency, and progress opportunities effectively Experience selling into regulated industries and/or in cybersecurity, digital risk, fraud, SaaS, or similarly complex technical environments would be highly valuable Excellent stakeholder management and relationship-building skills, with the ability to engage confidently at senior and executive level Strong presentation, negotiation, and influencing skills A high-ownership mindset, with the ability to organise, prioritise, and manage activity effectively, including customer travel where needed Familiarity with Salesforce or a comparable CRM platform A genuine interest in cybersecurity and the ability to build credibility quickly in a technically nuanced market The Reward Package: 33 days annual leave - includes public holidays which can be worked if you prefer Generous enhanced family leave and pay Enhanced company sick pay from day one of employment, with additional support after your first six months' service Salary sacrifice pension with matched employer contributions up to 5% + NI savings Private health cover, including access to a private GP service Life Assurance at 4 x salary Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long term success Hybrid and flexible working options Meals, snacks, and drinks provided in the office Comprehensive health, safety, and wellness service available 24/7 for you and your family Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career Two Volunteering Days per year, to allow you to contribute to your wider community or charity Employee Referral Bonus scheme Spot reward bonus scheme to reward truly outstanding contributions Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups andmaintaina working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully.
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Solink, a fast-growing UK-based company, seeks an Account Executive, Enterprise to drive growth across the UK and Northern Europe. You will own the full sales cycle, build relationships with key decision-makers, and translate operational challenges into measurable business value. The role requires proven success selling SaaS to multi-location clients in Retail, QSR, or Hospitality, with 5+ years of quota-carrying B2B experience. Occasional travel to meet prospects and customers is expected.
Aug 24, 2026
Full time
Solink, a fast-growing UK-based company, seeks an Account Executive, Enterprise to drive growth across the UK and Northern Europe. You will own the full sales cycle, build relationships with key decision-makers, and translate operational challenges into measurable business value. The role requires proven success selling SaaS to multi-location clients in Retail, QSR, or Hospitality, with 5+ years of quota-carrying B2B experience. Occasional travel to meet prospects and customers is expected.