Senior Quants Analytics Manager S4 Risk Division London Country: United Kingdom Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. The Difference You Make We are looking for an experienced Senior Quants Analytics Manager to join our Corporate & Commercial Modelling Team within Treasury Risk & Analytics in London, working 35 hours per week. This is an opportunity to lead high profile model development initiatives spanning IRB, IFRS9, Stress Testing and Climate Risk, while working with senior stakeholders, regulators and industry leading quantitative professionals to shape the Bank's risk management strategy. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Developing corporate rating models used by the Corporate & Commercial business teams for credit decisions, portfolio management and risk assessment. Developing scorecards for Business Banking customers. Building IRB models used to calculate Regulatory and Economic Capital in line with Basel and CRR requirements. Creating IFRS9 provision and expected credit loss models. Developing stress testing and scenario analysis models used for risk management, capital planning and strategic decision making. Developing climate risk models and portfolio analytics. The models we develop are of significant interest to regulators, while provision models are also subject to review by external auditors. In this role, you will work closely with model owners, users, validators, auditors and regulators throughout the model lifecycle, leading model discussions, explaining methodologies and addressing findings and recommendations. As a Senior Quants Analytics Manager, you will lead the development of corporate credit risk models that support key business decisions, regulatory compliance and strategic risk management across the Bank. Your main responsibilities will include: Leading the delivery of complex model development initiatives across areas including IRB, IFRS9, Stress Testing, Climate Risk and Capital Modelling, ensuring delivery to agreed timelines, quality standards and regulatory expectations. Developing, enhancing and monitoring models throughout their lifecycle, including performance assessment, challenger model evaluation and ongoing model improvements. Ensuring models are appropriately documented, reproducible, fit for purpose and compliant with internal standards and regulatory requirements. Presenting model developments, key assumptions, model limitations and recommendations to governance forums and approval committees. Managing and developing a team of quantitative managers and analysts, providing technical leadership, coaching and oversight to support high quality delivery. Building great collaborative relationships with model owners, users, validators, implementation teams and senior stakeholders across the Bank, including Director level audiences. Leading discussions with internal and external validators, auditors and regulators, responding to findings and supporting model governance and approval activities. Identifying and resolving complex modelling, data quality and implementation challenges through innovative and pragmatic solutions. What You'll Bring Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Extensive experience in corporate or wholesale credit risk model development, validation or model risk management, including IRB rating systems, IFRS9 provisioning, stress testing, climate risk and capital models (Required) Excellent quantitative and analytical skills, with experience applying statistical, econometric and machine learning techniques to solve complex modelling, data and business challenges (Required) Advanced programming skills in SAS, Python, SQL or similar analytical tools (Required) Demonstrated ability to identify, analyse and resolve complex modelling and data quality issues, applying sound judgement and innovative problem-solving approaches (Required) Great understanding of Basel, CRR, PRA, ECB and IFRS9 regulatory requirements and their application within model development and governance frameworks (Required) Experience interpreting technical documentation and communicating complex quantitative concepts clearly through high quality reports, presentations and stakeholder engagement (Required) Proven experience leading and developing high performing technical teams, including coaching, mentoring and delivery of complex model development programmes (Required) Great interpersonal and influencing skills, with the ability to build trusted relationships with senior stakeholders across the Bank and external parties including regulators and auditors (Required) Experience using AI enabled tools and large language models, such as ChatGPT, Microsoft Copilot or GitHub Copilot, to enhance analytical productivity, coding, testing and documentation would be advantageous (Preferred) Education Degree level qualification in a quantitative discipline such as Mathematics, Statistics, Economics, Econometrics, Operational Research, Physics, Engineering, Data Science or a related field. A postgraduate qualification or PhD would be advantageous (Preferred) We Value Your Impact At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Salary Range £99,004.00 - £148,506.00 per annum (depending on experience) This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location. Benefits 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Right to Work in the UK All candidates must have the right to work in the UK to commence employment with Santander. Local Compliance At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying . click apply for full job details
Aug 27, 2026
Full time
Senior Quants Analytics Manager S4 Risk Division London Country: United Kingdom Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. The Difference You Make We are looking for an experienced Senior Quants Analytics Manager to join our Corporate & Commercial Modelling Team within Treasury Risk & Analytics in London, working 35 hours per week. This is an opportunity to lead high profile model development initiatives spanning IRB, IFRS9, Stress Testing and Climate Risk, while working with senior stakeholders, regulators and industry leading quantitative professionals to shape the Bank's risk management strategy. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Developing corporate rating models used by the Corporate & Commercial business teams for credit decisions, portfolio management and risk assessment. Developing scorecards for Business Banking customers. Building IRB models used to calculate Regulatory and Economic Capital in line with Basel and CRR requirements. Creating IFRS9 provision and expected credit loss models. Developing stress testing and scenario analysis models used for risk management, capital planning and strategic decision making. Developing climate risk models and portfolio analytics. The models we develop are of significant interest to regulators, while provision models are also subject to review by external auditors. In this role, you will work closely with model owners, users, validators, auditors and regulators throughout the model lifecycle, leading model discussions, explaining methodologies and addressing findings and recommendations. As a Senior Quants Analytics Manager, you will lead the development of corporate credit risk models that support key business decisions, regulatory compliance and strategic risk management across the Bank. Your main responsibilities will include: Leading the delivery of complex model development initiatives across areas including IRB, IFRS9, Stress Testing, Climate Risk and Capital Modelling, ensuring delivery to agreed timelines, quality standards and regulatory expectations. Developing, enhancing and monitoring models throughout their lifecycle, including performance assessment, challenger model evaluation and ongoing model improvements. Ensuring models are appropriately documented, reproducible, fit for purpose and compliant with internal standards and regulatory requirements. Presenting model developments, key assumptions, model limitations and recommendations to governance forums and approval committees. Managing and developing a team of quantitative managers and analysts, providing technical leadership, coaching and oversight to support high quality delivery. Building great collaborative relationships with model owners, users, validators, implementation teams and senior stakeholders across the Bank, including Director level audiences. Leading discussions with internal and external validators, auditors and regulators, responding to findings and supporting model governance and approval activities. Identifying and resolving complex modelling, data quality and implementation challenges through innovative and pragmatic solutions. What You'll Bring Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Extensive experience in corporate or wholesale credit risk model development, validation or model risk management, including IRB rating systems, IFRS9 provisioning, stress testing, climate risk and capital models (Required) Excellent quantitative and analytical skills, with experience applying statistical, econometric and machine learning techniques to solve complex modelling, data and business challenges (Required) Advanced programming skills in SAS, Python, SQL or similar analytical tools (Required) Demonstrated ability to identify, analyse and resolve complex modelling and data quality issues, applying sound judgement and innovative problem-solving approaches (Required) Great understanding of Basel, CRR, PRA, ECB and IFRS9 regulatory requirements and their application within model development and governance frameworks (Required) Experience interpreting technical documentation and communicating complex quantitative concepts clearly through high quality reports, presentations and stakeholder engagement (Required) Proven experience leading and developing high performing technical teams, including coaching, mentoring and delivery of complex model development programmes (Required) Great interpersonal and influencing skills, with the ability to build trusted relationships with senior stakeholders across the Bank and external parties including regulators and auditors (Required) Experience using AI enabled tools and large language models, such as ChatGPT, Microsoft Copilot or GitHub Copilot, to enhance analytical productivity, coding, testing and documentation would be advantageous (Preferred) Education Degree level qualification in a quantitative discipline such as Mathematics, Statistics, Economics, Econometrics, Operational Research, Physics, Engineering, Data Science or a related field. A postgraduate qualification or PhD would be advantageous (Preferred) We Value Your Impact At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Salary Range £99,004.00 - £148,506.00 per annum (depending on experience) This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location. Benefits 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Right to Work in the UK All candidates must have the right to work in the UK to commence employment with Santander. Local Compliance At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying . click apply for full job details
Family Services run national services for HMPPS, including Family Services Visit Booking, Help with Prison Visits, Find a Prisoner and the HMPPS Victim Helpline. Digital enquiry support is provided for a number of GOV.UK services. The post holder will work with the public, internal HMPPS customers and a wide range of Government Departments and Voluntary and Charitable Sector Organisations. The work at Family Services makes a real difference to the prisoner and their Significant Others, contributing to the wellbeing and rehabilitation of the prisoner and supporting regimes in prisons across the United Kingdom. The post holder works in a contact centre team, completing a range of key administrative duties. The role requires excellent customer service, organisational, IT and administrative skills; with the ability to deal with a high volume of work to the highest quality standards. Reports to a Contact Centre Manager. This is a non-operational HQ role based at Edward House, Birmingham, B1 2RA. The Family Services Contact Centre Agent 2 has a primary role and is rostered to other duties to match workflow. Processing Help with Prison Visits service applications. Dealing with Find a Prisoner service enquiries. Answering Victim Helpline/Unwanted Prisoner Contact enquiries. Dealing with Visit Booking Service enquiries. General office support work. All roles have minimum processing targets. The job is fully flexible and will cover the full range of duties at this band and provide temporary cover at Band 2 when workflow or staffing requires. A semi flexible shift working system matches staffing to the live services. The job holder will be required to carry out the following responsibilities, activities and duties: Process Help with Prison Visit applications, correspondence and investigate overpayments. Deal with Find a Prisoner enquiries that require prisoner consent. Answer Victim Helpline/UPC enquiries, compiling and forwarding reports to prisons and giving advice to members of the public. Administer functional mailboxes. Answer visit booking and online service enquiry requests. Assist with basic financial administration on the Help with Prison Visits service. Liaison point for Group HR and Procurement HUB. Assist with accommodation, health and safety and general service provision work. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK . click apply for full job details
Aug 27, 2026
Full time
Family Services run national services for HMPPS, including Family Services Visit Booking, Help with Prison Visits, Find a Prisoner and the HMPPS Victim Helpline. Digital enquiry support is provided for a number of GOV.UK services. The post holder will work with the public, internal HMPPS customers and a wide range of Government Departments and Voluntary and Charitable Sector Organisations. The work at Family Services makes a real difference to the prisoner and their Significant Others, contributing to the wellbeing and rehabilitation of the prisoner and supporting regimes in prisons across the United Kingdom. The post holder works in a contact centre team, completing a range of key administrative duties. The role requires excellent customer service, organisational, IT and administrative skills; with the ability to deal with a high volume of work to the highest quality standards. Reports to a Contact Centre Manager. This is a non-operational HQ role based at Edward House, Birmingham, B1 2RA. The Family Services Contact Centre Agent 2 has a primary role and is rostered to other duties to match workflow. Processing Help with Prison Visits service applications. Dealing with Find a Prisoner service enquiries. Answering Victim Helpline/Unwanted Prisoner Contact enquiries. Dealing with Visit Booking Service enquiries. General office support work. All roles have minimum processing targets. The job is fully flexible and will cover the full range of duties at this band and provide temporary cover at Band 2 when workflow or staffing requires. A semi flexible shift working system matches staffing to the live services. The job holder will be required to carry out the following responsibilities, activities and duties: Process Help with Prison Visit applications, correspondence and investigate overpayments. Deal with Find a Prisoner enquiries that require prisoner consent. Answer Victim Helpline/UPC enquiries, compiling and forwarding reports to prisons and giving advice to members of the public. Administer functional mailboxes. Answer visit booking and online service enquiry requests. Assist with basic financial administration on the Help with Prison Visits service. Liaison point for Group HR and Procurement HUB. Assist with accommodation, health and safety and general service provision work. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK . click apply for full job details
You will work in a fast-paced and exciting environment where you will need to anticipate and resolve issues, prioritise competing demands and successfully support your Senior Leaders so they are able to deliver their responsibilities. Primarily by managing both diaries, providing administrative support as well as a range of business support functions within the Directorate Support team. Key responsibilities include, but are not limited to: Manage the diaries and inboxes of two DDs, proactively coordinating internal and external meetings, travel, and competing priorities to ensure their time is effectively organised, balancing meeting time and resolving scheduling conflicts efficiently. Ensuring all meeting papers/materials etc are in relevant Outlook or OneNote folders or printed, ensuring the DDs have all relevant material sufficiently in advance of meetings Confidently and accurately relaying the views and opinions of your Senior Leaders and other staff within the Directorate Building and maintaining excellent relations with other PAs across MoJ and externally, and with staff across the Directorate and wider MoJ Tracking and completing administrative tasks for onboarding and offboarding of staff e.g. ordering laptops, adding/removing to distribution lists and proactively communicating staffing changes to the Directorate Support Team Responsible for organising and managing own workload ensuring deadlines are observed and duties performed efficiently. Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary. Assisting the Head of Office and Business Manager with any ad hoc administrative tasks. This list is not exhaustive, and the role and responsibilities will develop over time. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals . click apply for full job details
Aug 27, 2026
Full time
You will work in a fast-paced and exciting environment where you will need to anticipate and resolve issues, prioritise competing demands and successfully support your Senior Leaders so they are able to deliver their responsibilities. Primarily by managing both diaries, providing administrative support as well as a range of business support functions within the Directorate Support team. Key responsibilities include, but are not limited to: Manage the diaries and inboxes of two DDs, proactively coordinating internal and external meetings, travel, and competing priorities to ensure their time is effectively organised, balancing meeting time and resolving scheduling conflicts efficiently. Ensuring all meeting papers/materials etc are in relevant Outlook or OneNote folders or printed, ensuring the DDs have all relevant material sufficiently in advance of meetings Confidently and accurately relaying the views and opinions of your Senior Leaders and other staff within the Directorate Building and maintaining excellent relations with other PAs across MoJ and externally, and with staff across the Directorate and wider MoJ Tracking and completing administrative tasks for onboarding and offboarding of staff e.g. ordering laptops, adding/removing to distribution lists and proactively communicating staffing changes to the Directorate Support Team Responsible for organising and managing own workload ensuring deadlines are observed and duties performed efficiently. Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary. Assisting the Head of Office and Business Manager with any ad hoc administrative tasks. This list is not exhaustive, and the role and responsibilities will develop over time. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals . click apply for full job details
Location:Hybrid (between our office, at home and across Staffordshire) Hours:Part-Time, 16 hours per week Salary:£28,000 ETE pro rata (£14,000 actual salary) Do you believe how we support our team is just as important as the work we do? At Together Active, we want everyone who works with us to feel respected, valued and supported. Creating that kind of workplace takes more than good intentions; it needs strong foundations, thoughtful processes and great support behind the scenes. While some of our roles work directly with communities, others create the foundations that enable our organisation and our team to thrive. Our HR Admin Officer will play an important part in making sure our team has the support, structures and positive employee experience they need to do their best work. From supporting recruitment and welcoming new starters to keeping our HR processes running smoothly, you'll help make sure our people feel supported throughout their time with Together Active. We're looking for an HR Admin Officer to join our growing team. About the Role As our HR Admin Officer, you'll provide efficient, accurate and confidential HR administration across the employee and volunteer lifecycle. From supporting recruitment and welcoming new starters to maintaining HR records, finance support as needed, completing pre-employment checks and responding to day-to-day HR queries, you'll help make sure our people processes run smoothly and consistently. You'll also provide administrative support to our Board and committees, helping to coordinate meetings, prepare papers and keep important governance records organised and up to date. This is a varied part-time role where attention to detail really matters. You'll have the freedom to organise your work in a way that works for you, with support from your line manager and a collaborative team around you. We'd love to hear from you if you: Have experience providing high-quality administrative support in a busy environment Are highly organised and comfortable managing competing priorities Have excellent attention to detail and take pride in keeping accurate records Can handle confidential and sensitive information with discretion Are confident using Microsoft Office and maintaining databases or management systems Communicate clearly and enjoy building positive working relationships Can work independently, take ownership of tasks and contribute positively as part of a team Share our commitment to equality, diversity and inclusion and our values of collaboration, compassion, creativity and inclusion Previous experience in HR, recruitment administration or a people support role would be brilliant, but it isn't essential. Experience of onboarding and offboarding, HR systems, governance support or a CIPD Level 3 qualification would also be welcomed. If you're someone who enjoys making things run smoothly, cares about getting the details right and wants to play an important part in creating a great experience for our people, we'd love to hear from you. No single background is necessarily 'the right one', so please don't rule yourself out without a conversation.
Aug 27, 2026
Full time
Location:Hybrid (between our office, at home and across Staffordshire) Hours:Part-Time, 16 hours per week Salary:£28,000 ETE pro rata (£14,000 actual salary) Do you believe how we support our team is just as important as the work we do? At Together Active, we want everyone who works with us to feel respected, valued and supported. Creating that kind of workplace takes more than good intentions; it needs strong foundations, thoughtful processes and great support behind the scenes. While some of our roles work directly with communities, others create the foundations that enable our organisation and our team to thrive. Our HR Admin Officer will play an important part in making sure our team has the support, structures and positive employee experience they need to do their best work. From supporting recruitment and welcoming new starters to keeping our HR processes running smoothly, you'll help make sure our people feel supported throughout their time with Together Active. We're looking for an HR Admin Officer to join our growing team. About the Role As our HR Admin Officer, you'll provide efficient, accurate and confidential HR administration across the employee and volunteer lifecycle. From supporting recruitment and welcoming new starters to maintaining HR records, finance support as needed, completing pre-employment checks and responding to day-to-day HR queries, you'll help make sure our people processes run smoothly and consistently. You'll also provide administrative support to our Board and committees, helping to coordinate meetings, prepare papers and keep important governance records organised and up to date. This is a varied part-time role where attention to detail really matters. You'll have the freedom to organise your work in a way that works for you, with support from your line manager and a collaborative team around you. We'd love to hear from you if you: Have experience providing high-quality administrative support in a busy environment Are highly organised and comfortable managing competing priorities Have excellent attention to detail and take pride in keeping accurate records Can handle confidential and sensitive information with discretion Are confident using Microsoft Office and maintaining databases or management systems Communicate clearly and enjoy building positive working relationships Can work independently, take ownership of tasks and contribute positively as part of a team Share our commitment to equality, diversity and inclusion and our values of collaboration, compassion, creativity and inclusion Previous experience in HR, recruitment administration or a people support role would be brilliant, but it isn't essential. Experience of onboarding and offboarding, HR systems, governance support or a CIPD Level 3 qualification would also be welcomed. If you're someone who enjoys making things run smoothly, cares about getting the details right and wants to play an important part in creating a great experience for our people, we'd love to hear from you. No single background is necessarily 'the right one', so please don't rule yourself out without a conversation.
Job IntroductionAre you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.Job DescriptionWe are seeking a highly skilled and motivated Payroll & Pensions Administrator to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.Key Responsibilities: Input of data to the HRIS, ensuring accuracy, compliance and consistencyAssist with daily quality checks and cyclical reporting of salary information, interpreting anomalies and liaising with a variety of internal stakeholders to remediate or highlight issues or where action is requiredManage escalated queries from the payroll team inbox, coaching and mentoring front line staff in resolution. This may involve complex calculations spanning many monthsAssist with the calculation and recovery of salary overpayments in an empathetic mannerSupport the Head of Payroll in the finalisation of the monthly pay cycle and processing of third-party deductions and paymentsMaintenance of absence schedules and reporting to ensure accurate record keepingMonthly review of pay data, removal of duplicate or erroneous entries and liaising with home managers to resolve queriesAnalysis of complex queries that require manual intervention and/or calculation, escalating to senior colleagues when requiredIdentification of risks and inefficiencies, ensuring these are appropriately recorded and mitigated where possibleRequirements:Experience using MHR iTrent is desirableHas worked within a complex pay landscape, with multiple terms and conditions affecting pay, and TUPE situationsIntermediate Excel skills (look ups, pivot tables, IF statements)Excellent knowledge of payroll legislation and compliance topicsHappy dealing with volume transactions and enquiriesDC pension administration experience desiredBenefits:At Achieve together we offer a range of exciting benefits, such as:Career progression and training opportunitiesEmployee discount schemes across a range of retailers and services,Stream- a financial health app that gives you the ability to receive optional pay advancesLife AssuranceApply Now!Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.Payroll & Pensions AdministratorSalary £33000 - £38000Frequency AnnuallyJob Reference achievetogether/TP/1576/2517Contract Type Full TimeClosing Date 17 September, 2026Job Category Community Hub (Central Support)Business Unit Community HubLocation Leatherhead, United KingdomPosted on 18 August, 2026
Aug 27, 2026
Full time
Job IntroductionAre you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.Job DescriptionWe are seeking a highly skilled and motivated Payroll & Pensions Administrator to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.Key Responsibilities: Input of data to the HRIS, ensuring accuracy, compliance and consistencyAssist with daily quality checks and cyclical reporting of salary information, interpreting anomalies and liaising with a variety of internal stakeholders to remediate or highlight issues or where action is requiredManage escalated queries from the payroll team inbox, coaching and mentoring front line staff in resolution. This may involve complex calculations spanning many monthsAssist with the calculation and recovery of salary overpayments in an empathetic mannerSupport the Head of Payroll in the finalisation of the monthly pay cycle and processing of third-party deductions and paymentsMaintenance of absence schedules and reporting to ensure accurate record keepingMonthly review of pay data, removal of duplicate or erroneous entries and liaising with home managers to resolve queriesAnalysis of complex queries that require manual intervention and/or calculation, escalating to senior colleagues when requiredIdentification of risks and inefficiencies, ensuring these are appropriately recorded and mitigated where possibleRequirements:Experience using MHR iTrent is desirableHas worked within a complex pay landscape, with multiple terms and conditions affecting pay, and TUPE situationsIntermediate Excel skills (look ups, pivot tables, IF statements)Excellent knowledge of payroll legislation and compliance topicsHappy dealing with volume transactions and enquiriesDC pension administration experience desiredBenefits:At Achieve together we offer a range of exciting benefits, such as:Career progression and training opportunitiesEmployee discount schemes across a range of retailers and services,Stream- a financial health app that gives you the ability to receive optional pay advancesLife AssuranceApply Now!Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.Payroll & Pensions AdministratorSalary £33000 - £38000Frequency AnnuallyJob Reference achievetogether/TP/1576/2517Contract Type Full TimeClosing Date 17 September, 2026Job Category Community Hub (Central Support)Business Unit Community HubLocation Leatherhead, United KingdomPosted on 18 August, 2026
About The Role Overview As one of our front of house, Customer Service Administrators, you will report to Andrew, our Workspace Manager and be part of the Workspace team, split across three locations. The role is part time, working afternoons, but there is an expectation that you will be able to cover for your job share partners during periods of annual leave. Relentlessly proactive: You don't need a script; you have the intuition to deal with a wide variety of situations and the tenacity to follow up on all enquiries. An effective communicator: Able to deal with customers in person and on the telephone. You will have excellent IT skills and the ability to multi-task whilst delivering excellent customer service. Salary: £13.45ph starting salary with performance related incentive scheme and excellent benefits. Location: You will be working at the Advance Northumberland Wansbeck Workspace, located in Ashington, Northumberland, Rotary Parkway, NE63 8QZ. Our Values We are looking for people who embody the Advance Northumberland values; people who areaccountable and resilient, who are open to change with strong innovation skills. They will becollaborative; effective in relationship building and stakeholder engagement with the potential to build relationships effectively at all levels. They will demonstrate respectfor our colleagues, our customers and our partners and be able to use their initiative in their work. They will beambitious about their career and for the future success of Advance Northumberland, with a real customer and team focus; motivated and enthusiastic about their contribution to our success. Who are we? Overview We are a diverse property and investment company who deliver opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. We collaborate with stakeholders and partners to deliver positive physical and economic development and focus on the needs and aspirations of the county. We have the recognition of being a Real Living Wage Employer, and other awards such as our Good Work Pledge, and the Ambassador Status for the Better Health at Work Award. We have a mission to build a better future for people in Northumberland, as we focus exclusively on regenerating the county. Recent Projects Within Advance Northumberland Group we have several subsidiary companies, including our new build housing team - Ascent Homes, our residential lettings team, our commercial and investment team, our Land and Project team and our newly formed sustainability and ecology team - Advance Green Futures Applications Applications will close for this position on 1st September 2026 at 10.00am We may close this vacancy early if we have received sufficient quality applications. Applications will close for this position on 28th August 2026 at 10.00am Interviews will be held on 3rd September 2026 This may be closed at an earlier period, if we receive a high number of applications. Role Profile Job title: Customer Service Administrator Reports to: Workspace Manager Location: Wansbeck Workspace and other locations as part of role. Duties and Responsibilities To provide a professional welcome and advisory service at Reception as the first point of contact for Advance Northumberland Workspace and Advance Northumberland Group. To ensure existing tenants and anyone enquiring about Advance Northumberland Workspace receive high quality customer service and support. To show potential clients around Advance Northumberland Workspace facilities. To implement and maintain the workspace management system for enquiries, tenant sign up, move in, movement within and vacating the centre. To proactively deal with any tenant queries, problems, issues etc. throughout their tenancy in an efficient, effective and professional manner. To operate the telephone reception / switchboard as required. To carry out telephone system administration including the call management system. To maintain appropriate records both in terms of tenancy management information and property statutory maintenance requirements and produce the required performance management information. To produce documents for internal and external use, working to the appropriate brand guidelines and Workspace Management System. Undertake filing, word processing, stationery management, photocopying and mailing duties as required by internal and external clients and customers. Log repair and maintenance issues to ensure "fit for purpose" buildings. Facilitation of room bookings - including room preparation and housekeeping - appointments and hosting events. Preparation of purchase orders / processing payments and maintenance of records. Personal Specification Essential Criteria Excellent communication and inter-personal skills. Strong administration skills with a need for accuracy and confidentiality. Computer literacy, including Microsoft Office
Aug 27, 2026
Full time
About The Role Overview As one of our front of house, Customer Service Administrators, you will report to Andrew, our Workspace Manager and be part of the Workspace team, split across three locations. The role is part time, working afternoons, but there is an expectation that you will be able to cover for your job share partners during periods of annual leave. Relentlessly proactive: You don't need a script; you have the intuition to deal with a wide variety of situations and the tenacity to follow up on all enquiries. An effective communicator: Able to deal with customers in person and on the telephone. You will have excellent IT skills and the ability to multi-task whilst delivering excellent customer service. Salary: £13.45ph starting salary with performance related incentive scheme and excellent benefits. Location: You will be working at the Advance Northumberland Wansbeck Workspace, located in Ashington, Northumberland, Rotary Parkway, NE63 8QZ. Our Values We are looking for people who embody the Advance Northumberland values; people who areaccountable and resilient, who are open to change with strong innovation skills. They will becollaborative; effective in relationship building and stakeholder engagement with the potential to build relationships effectively at all levels. They will demonstrate respectfor our colleagues, our customers and our partners and be able to use their initiative in their work. They will beambitious about their career and for the future success of Advance Northumberland, with a real customer and team focus; motivated and enthusiastic about their contribution to our success. Who are we? Overview We are a diverse property and investment company who deliver opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. We collaborate with stakeholders and partners to deliver positive physical and economic development and focus on the needs and aspirations of the county. We have the recognition of being a Real Living Wage Employer, and other awards such as our Good Work Pledge, and the Ambassador Status for the Better Health at Work Award. We have a mission to build a better future for people in Northumberland, as we focus exclusively on regenerating the county. Recent Projects Within Advance Northumberland Group we have several subsidiary companies, including our new build housing team - Ascent Homes, our residential lettings team, our commercial and investment team, our Land and Project team and our newly formed sustainability and ecology team - Advance Green Futures Applications Applications will close for this position on 1st September 2026 at 10.00am We may close this vacancy early if we have received sufficient quality applications. Applications will close for this position on 28th August 2026 at 10.00am Interviews will be held on 3rd September 2026 This may be closed at an earlier period, if we receive a high number of applications. Role Profile Job title: Customer Service Administrator Reports to: Workspace Manager Location: Wansbeck Workspace and other locations as part of role. Duties and Responsibilities To provide a professional welcome and advisory service at Reception as the first point of contact for Advance Northumberland Workspace and Advance Northumberland Group. To ensure existing tenants and anyone enquiring about Advance Northumberland Workspace receive high quality customer service and support. To show potential clients around Advance Northumberland Workspace facilities. To implement and maintain the workspace management system for enquiries, tenant sign up, move in, movement within and vacating the centre. To proactively deal with any tenant queries, problems, issues etc. throughout their tenancy in an efficient, effective and professional manner. To operate the telephone reception / switchboard as required. To carry out telephone system administration including the call management system. To maintain appropriate records both in terms of tenancy management information and property statutory maintenance requirements and produce the required performance management information. To produce documents for internal and external use, working to the appropriate brand guidelines and Workspace Management System. Undertake filing, word processing, stationery management, photocopying and mailing duties as required by internal and external clients and customers. Log repair and maintenance issues to ensure "fit for purpose" buildings. Facilitation of room bookings - including room preparation and housekeeping - appointments and hosting events. Preparation of purchase orders / processing payments and maintenance of records. Personal Specification Essential Criteria Excellent communication and inter-personal skills. Strong administration skills with a need for accuracy and confidentiality. Computer literacy, including Microsoft Office
Ready to find the right role for you? Salary: Competitive + Car Allowance Location: Home based with travel to sites across the UK (Midlands and North base preferred) Hours: 40 per week This role is a 12 month fixed term contract/secondment. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead strategic workforce planning to maximise capability, engagement, and drive cultural change Manage succession planning by identifying high performers and developing talent pipelines Support annual pay, bonus, objective setting, and career pathway implementation Lead Voice of Resourcers survey process and action planning Partner with Senior Managers and their leadership teams to provide strategic HR solutions Drive behavioural and cultural change initiatives to enhance employee capabilities Leverage company analytics to inform stakeholder decision-making Collaborate with HR Business Partners and ER team to deliver effective people solutions What we're looking for: Proven experience of complex workforce planning within a large matrix organisation. A good knowledge and experience of talent mapping and succession planning. Strong experience of strategic workforce planning Knowledge of employee engagement. An experienced project manager who can deliver multiple strategic and high-profile initiatives. Have a proven track record of advising and influencing senior stakeholders in an operational environment on confidential and challenging issues. Ability to work efficiently and effectively at fast pace We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We're determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it's their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter - all 14,000+ of our employees, our customers and our communities too.
Aug 27, 2026
Full time
Ready to find the right role for you? Salary: Competitive + Car Allowance Location: Home based with travel to sites across the UK (Midlands and North base preferred) Hours: 40 per week This role is a 12 month fixed term contract/secondment. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead strategic workforce planning to maximise capability, engagement, and drive cultural change Manage succession planning by identifying high performers and developing talent pipelines Support annual pay, bonus, objective setting, and career pathway implementation Lead Voice of Resourcers survey process and action planning Partner with Senior Managers and their leadership teams to provide strategic HR solutions Drive behavioural and cultural change initiatives to enhance employee capabilities Leverage company analytics to inform stakeholder decision-making Collaborate with HR Business Partners and ER team to deliver effective people solutions What we're looking for: Proven experience of complex workforce planning within a large matrix organisation. A good knowledge and experience of talent mapping and succession planning. Strong experience of strategic workforce planning Knowledge of employee engagement. An experienced project manager who can deliver multiple strategic and high-profile initiatives. Have a proven track record of advising and influencing senior stakeholders in an operational environment on confidential and challenging issues. Ability to work efficiently and effectively at fast pace We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We're determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it's their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter - all 14,000+ of our employees, our customers and our communities too.
Job Title Operations Specialist - Employee Relations Location Britannia House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category HR Generalists Closing Date 7 September 2026 Are you looking for an exciting opportunity within a growing part of a business? Do you want to see the difference you can make, or you could make? This is an exciting opportunity to help shape and continually improve the Employee Relations service we provide, you'll have a fantastic chance to develop your career and make a positive impact in a business that always puts colleagues at the heart of its strategy. As an ER Operations Specialist, you will be responsible for providing expert employee relations advice and guidance, predominately over the phone to line managers on Asda's people policies and processes. You'll provide effective end to end case management support in all employee relations cases supporting line managers through the process and ensuring we are compliant with policy and GDPR.There will also be opportunities to undertake project work in line with the requirements of the service. Some of your key focuses: Undertake appropriate stakeholder management activity in relation to cases you are managing, outlining foreseeable risks and ensuring effective resolution. Highlight themes and trends from case management activity, including management capability and policy development areas. Maintain a high level of accurate and comprehensive records of all ER support and interactions within the ER case management systems. Producing high quality written work, tailored to meet audience needs. Build positive working relationships with policy, legal and other key stakeholder groups. Maintain personal knowledge of employment legislation and Asda people policies to advise on best practice and procedure and utilising tools and templates to ensure policies are adhered to correctly. Let's find out about you: CIPD qualified/part qualified (Level 5 and up to 7) or equivalent is desirable but not essential. An excellent knowledge of current employment legislation UK and Northern Ireland and of applying this in practice whilst adhering to company policy. Proven ER subject matter expertise evidenced through previous experience of managing and resolving complex ER cases. The ability to apply sound judgement and empathy, to determine where there is risk with the commercial acumen to discuss alternative options. Ability to coach, mentor and where required challenge and influence line managers where necessary to resolve ER cases whilst providing excellent customer service. Work Where it Works: Our hybrid way of working offers a mix of working from home and in an office environment.The successful candidate will work 3 days a week in our Leeds office, Britannia House in Morley.With the flexibility of being able to work the additional 2 days from home. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Aug 27, 2026
Full time
Job Title Operations Specialist - Employee Relations Location Britannia House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category HR Generalists Closing Date 7 September 2026 Are you looking for an exciting opportunity within a growing part of a business? Do you want to see the difference you can make, or you could make? This is an exciting opportunity to help shape and continually improve the Employee Relations service we provide, you'll have a fantastic chance to develop your career and make a positive impact in a business that always puts colleagues at the heart of its strategy. As an ER Operations Specialist, you will be responsible for providing expert employee relations advice and guidance, predominately over the phone to line managers on Asda's people policies and processes. You'll provide effective end to end case management support in all employee relations cases supporting line managers through the process and ensuring we are compliant with policy and GDPR.There will also be opportunities to undertake project work in line with the requirements of the service. Some of your key focuses: Undertake appropriate stakeholder management activity in relation to cases you are managing, outlining foreseeable risks and ensuring effective resolution. Highlight themes and trends from case management activity, including management capability and policy development areas. Maintain a high level of accurate and comprehensive records of all ER support and interactions within the ER case management systems. Producing high quality written work, tailored to meet audience needs. Build positive working relationships with policy, legal and other key stakeholder groups. Maintain personal knowledge of employment legislation and Asda people policies to advise on best practice and procedure and utilising tools and templates to ensure policies are adhered to correctly. Let's find out about you: CIPD qualified/part qualified (Level 5 and up to 7) or equivalent is desirable but not essential. An excellent knowledge of current employment legislation UK and Northern Ireland and of applying this in practice whilst adhering to company policy. Proven ER subject matter expertise evidenced through previous experience of managing and resolving complex ER cases. The ability to apply sound judgement and empathy, to determine where there is risk with the commercial acumen to discuss alternative options. Ability to coach, mentor and where required challenge and influence line managers where necessary to resolve ER cases whilst providing excellent customer service. Work Where it Works: Our hybrid way of working offers a mix of working from home and in an office environment.The successful candidate will work 3 days a week in our Leeds office, Britannia House in Morley.With the flexibility of being able to work the additional 2 days from home. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
The Opportunity: The FIE Business Process Associate supports the PCGI business verticals (Sales, Service, and/or PCA). This includes completing operational tasks and researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Business Process Associate works closely with Business Analysts to understand, analyze, and validate business requests, and is responsible for documenting business processes and requirements. The Day-to-Day: Oversees assigned operational tasks to completion Identifies, creates, and develops documentation for group and the business as applicable Supports the growth of the business through various projects Follows group and firm policies and procedures Identifies potential process improvements and recommends solutions Identifies elevations and routes appropriately Responsible for properly handling sensitive and/or confidential documents Additional responsibilities may include: Collaborates with project managers and project sponsors Translates conceptual user requirements into functional requirements Assists the business in the development of training material Assists QA in the development of test plans as well as postproduction testing Documents change based on required business needs Contributes to centralized documentation system for managing and maintaining documents Partners with Business Analysts on projects Monitors and assists with change management in systems and applications pre and post rollouts including QA and training Contributes to the planning, scoping and managing of less complex projects Demonstrates ability to translate a problem or process visually Your Qualifications: University degree or equivalent combination of education and experience required 1+ years of experience in a role focused on the execution of business process improvement initiatives Experience with project tracking software such as Confluence or Jira High level of attention to detail Ability to adapt to changes in a fast paced, team environment Excellent communication skills Ability to prioritize workload and manage time across various tasks Proficient in Microsoft Office software Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Aug 27, 2026
Full time
The Opportunity: The FIE Business Process Associate supports the PCGI business verticals (Sales, Service, and/or PCA). This includes completing operational tasks and researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Business Process Associate works closely with Business Analysts to understand, analyze, and validate business requests, and is responsible for documenting business processes and requirements. The Day-to-Day: Oversees assigned operational tasks to completion Identifies, creates, and develops documentation for group and the business as applicable Supports the growth of the business through various projects Follows group and firm policies and procedures Identifies potential process improvements and recommends solutions Identifies elevations and routes appropriately Responsible for properly handling sensitive and/or confidential documents Additional responsibilities may include: Collaborates with project managers and project sponsors Translates conceptual user requirements into functional requirements Assists the business in the development of training material Assists QA in the development of test plans as well as postproduction testing Documents change based on required business needs Contributes to centralized documentation system for managing and maintaining documents Partners with Business Analysts on projects Monitors and assists with change management in systems and applications pre and post rollouts including QA and training Contributes to the planning, scoping and managing of less complex projects Demonstrates ability to translate a problem or process visually Your Qualifications: University degree or equivalent combination of education and experience required 1+ years of experience in a role focused on the execution of business process improvement initiatives Experience with project tracking software such as Confluence or Jira High level of attention to detail Ability to adapt to changes in a fast paced, team environment Excellent communication skills Ability to prioritize workload and manage time across various tasks Proficient in Microsoft Office software Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Location: The Speechmark, London + HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking hours: Full time 37.5 hours per week - Monday to FridayHybridWe believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.Who We AreWe're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.Why VodafoneThreeJoin us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.What you'll doAs Trading Specialist - Central Trading, you'll play a pivotal role in helping shape commercial performance across the Consumer business. Working at the heart of trading operations, you'll provide essential analytical insight and operational support, ensuring trading forecasts, risks, and opportunities are accurately identified, tracked, and communicated.Partnering with stakeholders across Consumer, you'll help deliver robust weekly trading models, create high-quality content for senior governance forums, and support informed decision-making at every level. You'll also contribute to quarterly planning cycles, enabling predictable performance management and helping the business respond confidently to changing market conditions.This is an exciting opportunity for someone who enjoys turning data into actionable insight and influencing business outcomes in a fast-paced, commercially driven environment.Own and present weekly trading performance insights, ensuring trading model inputs and outputs are accurate, complete, and aligned across products, channels, and key comparators.Lead Risk & Opportunities (R&O) forecasting and analysis, providing a clear view of trading drivers, assumptions, risks, and growth opportunities to support business decision-making.Collaborate across Trading, Finance, Channels, and Proposition teams to create a single, aligned outlook and ensure consistency in performance reporting.Produce engaging, high-quality content for senior governance forums, clearly communicating key trends, risks, opportunities, and recommended actions.Drive robust quarterly planning and forecasting, delivering reconciled forecasts, supporting analysis, and actionable insights that enable predictable business performance.Analyse performance trends and variances, identifying root causes and translating complex data into clear, meaningful recommendations.Act as a central point of coordination for trading performance, ensuring a single source of truth and strong alignment across multiple stakeholders.Maintain excellence in data accuracy and integrity, proactively resolving discrepancies and ensuring consistent trading inputs across systems and reporting processes.Support operational and performance reviews, helping teams understand results, benchmark performance, and identify opportunities for improvement and growth.Who you areExperience in commercial trading, analytics, performance management, or commercial finance, ideally within telecoms or another consumer-focused industry.Strong analytical skills, with advanced Excel capabilities and experience interpreting large datasets; exposure to BI and reporting tools is advantageous.A solid understanding of key trading KPIs, including volume, churn, ARPU, customer mix, and conversion performance.Experience supporting forecasting, trading cycles, and Risk & Opportunities (R&O) processes, with the ability to assess performance drivers and business impacts.The ability to translate complex data into clear, actionable insights and recommendations, while building strong relationships with stakeholders across the business.Worried that you don't meet all the desired criteria exactly?We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.What we offerWe care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.Need to KnowWe are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance.We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Aug 27, 2026
Full time
Location: The Speechmark, London + HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking hours: Full time 37.5 hours per week - Monday to FridayHybridWe believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.Who We AreWe're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.Why VodafoneThreeJoin us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.What you'll doAs Trading Specialist - Central Trading, you'll play a pivotal role in helping shape commercial performance across the Consumer business. Working at the heart of trading operations, you'll provide essential analytical insight and operational support, ensuring trading forecasts, risks, and opportunities are accurately identified, tracked, and communicated.Partnering with stakeholders across Consumer, you'll help deliver robust weekly trading models, create high-quality content for senior governance forums, and support informed decision-making at every level. You'll also contribute to quarterly planning cycles, enabling predictable performance management and helping the business respond confidently to changing market conditions.This is an exciting opportunity for someone who enjoys turning data into actionable insight and influencing business outcomes in a fast-paced, commercially driven environment.Own and present weekly trading performance insights, ensuring trading model inputs and outputs are accurate, complete, and aligned across products, channels, and key comparators.Lead Risk & Opportunities (R&O) forecasting and analysis, providing a clear view of trading drivers, assumptions, risks, and growth opportunities to support business decision-making.Collaborate across Trading, Finance, Channels, and Proposition teams to create a single, aligned outlook and ensure consistency in performance reporting.Produce engaging, high-quality content for senior governance forums, clearly communicating key trends, risks, opportunities, and recommended actions.Drive robust quarterly planning and forecasting, delivering reconciled forecasts, supporting analysis, and actionable insights that enable predictable business performance.Analyse performance trends and variances, identifying root causes and translating complex data into clear, meaningful recommendations.Act as a central point of coordination for trading performance, ensuring a single source of truth and strong alignment across multiple stakeholders.Maintain excellence in data accuracy and integrity, proactively resolving discrepancies and ensuring consistent trading inputs across systems and reporting processes.Support operational and performance reviews, helping teams understand results, benchmark performance, and identify opportunities for improvement and growth.Who you areExperience in commercial trading, analytics, performance management, or commercial finance, ideally within telecoms or another consumer-focused industry.Strong analytical skills, with advanced Excel capabilities and experience interpreting large datasets; exposure to BI and reporting tools is advantageous.A solid understanding of key trading KPIs, including volume, churn, ARPU, customer mix, and conversion performance.Experience supporting forecasting, trading cycles, and Risk & Opportunities (R&O) processes, with the ability to assess performance drivers and business impacts.The ability to translate complex data into clear, actionable insights and recommendations, while building strong relationships with stakeholders across the business.Worried that you don't meet all the desired criteria exactly?We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.What we offerWe care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.Need to KnowWe are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance.We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Exemplar Health Care
Bishop Auckland, County Durham
Nurse Unit Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Position : Nurse Unit Manager / RMN, RNLD, RGN Care home : Laurel Place Location : Gudmensen Avenue, Bishop Auckland, DL14 6RG Contract type : Full time - Must be flexible Rate : £24 click apply for full job details
Aug 27, 2026
Full time
Nurse Unit Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Position : Nurse Unit Manager / RMN, RNLD, RGN Care home : Laurel Place Location : Gudmensen Avenue, Bishop Auckland, DL14 6RG Contract type : Full time - Must be flexible Rate : £24 click apply for full job details
At Citi, you won't be running a typical IT implementation. You'll be at the center of redefining how one of the world's largest financial institutions actually operates - from the inside out. Services Operations touches millions of client interactions, thousands of associates, and some of the most complex workflows. You'll have the mandate, the access, and the executive backing to deploy AI where it matters most: at the point where our people serve our clients. The problems are real, the scale is unmatched, and the impact is immediate and measurable. Citi is looking for a Director, Operations Agentic Workflow & Implementation to lead the design and scaled delivery of agentic AI solutions that fundamentally transform how operational processes are executed across the firm partnering with product, operations, technology and second line partners. Sitting at a senior level within Citi's Operations function, this role carries full accountability for embedding AI-driven automation into production environments - bridging strategy, governance, and hands on implementation to deliver measurable business outcomes. This is not a role for someone who theorises about AI transformation - it is for a seasoned operational technologist who has lived the realities of high volume, compliance sensitive service environments and knows how to deploy intelligent automation at scale. If you have a track record of driving large scale process transformation through emerging technology, this is an opportunity to shape the future of how Citi operates at scale. Responsibilities Lead the end to end design and implementation of agentic AI workflows, delivering automation solutions that optimise operational processes at scale across the firm. Define and drive the strategic direction for AI enabled operations, establishing implementation standards, governance frameworks, and performance metrics that ensure resilience and appropriate human oversight. Partner with Operations, Technology, Product, and Risk teams to redesign existing processes, embed AI agents effectively, and maximise both productivity and service quality. Implement a measurement framework that tracks and continuously improves business outcomes - including cost efficiency, cycle time reduction, accuracy, operational risk reduction, and employee experience. Manage the transition of AI solutions from pilot through to scaled production, ensuring seamless integration into live operational environments with robust controls in place. Lead and develop multiple senior operations managers across large or distributed teams, setting clear performance expectations and making decisions on hiring, development, and team structure. Negotiate and influence at senior leadership level across functions, ensuring alignment of AI implementation priorities with broader business strategy and risk appetite. Required Qualifications & Skills Extensive years of experience in operations or a related function, including at least 8 to 10 years leading large, matrixed teams through other managers. Demonstrated ability to lead medium- to long term strategic planning across complex, cross functional environments, with full accountability for budgets, results, and policy decisions. Deep knowledge of operational process design and implementation, with a clear understanding of how AI and workflow automation can be applied to improve end to end service delivery. Commercial acumen and analytical capability, including a working understanding of risk and reward dynamics and how they contribute to sustainable operational performance. Ability to assess risk in operational and business decisions, with a consistent approach to compliance, controls, and ethical conduct that protects the firm's reputation and client assets. Excellent communication and negotiation skills, with a track record of influencing senior stakeholders across multiple functions and engaging effectively with external parties. Profile We are looking for candidates who fit one or more of the following profiles: Operations or Operations Technology Leaders: Professionals who have led technology enabled transformation within operations functions at large regulated institutions. They understand the realities of high volume, compliance sensitive service environments - SLAs, case management, escalation paths, and the human impact of getting automation wrong. AI/Automation Program Leaders: Senior leaders who have implemented AI and intelligent automation specifically within operations contexts - solving real workflow problems rather than building proofs of concept that never reach production. Transformation Leaders: Individuals who have deployed and scaled AI and agentic solutions, implemented intelligent routing, and delivered agent assist tools that operations teams actually use and trust. Key Attributes Operational Empathy: Has walked in the shoes of an operations team. Understands the day to day realities of SLAs, case management, escalation paths, and the human impact of getting automation wrong. Pragmatic Technologist: Possesses strong working knowledge of AI - including LLMs and agentic frameworks - but filters every technical decision through the lens of operational feasibility, auditability, and risk. Can credibly partner with both product/engineering teams and operations leaders. Builds for Operators: Obsessed with implementing tools that are intuitive, reliable, and trusted by the people who depend on them daily. Change Agent with Discipline: Comfortable navigating the ambiguity of emerging AI capabilities, while remaining grounded in the governance and control requirements of a regulated financial institution. Brings structure to transformation without stifling momentum. Proven Delivery at Scale: Has a track record of deploying AI or automation solutions that produced measurable operational outcomes - reduced average handle time, improved first contact resolution, or lower cost per transaction - rolled out across large operations teams (hundreds to thousands of users) with evidence of adoption, change management, and sustained impact. Cross Functional Operator in Regulated Environments: Experienced in delivering technology initiatives in close partnership with Operations, Risk, Compliance, and Technology - navigating governance frameworks without losing delivery momentum. Process First Mindset: Demonstrates a consistent habit of understanding and re engineering the underlying process before layering in automation - not simply digitising broken workflows. Beneficial Skills & Qualifications Prior experience in a specific line of business within financial services operations, providing relevant context for the scope and complexity of this role. Familiarity with agentic AI technologies, orchestration platforms, or large scale process automation programmes within an enterprise environment. Experience working in close collaboration with Technology and Product functions to co design and deliver AI or automation solutions into operational workflows. What We Offer This role offers the opportunity to lead one of the most strategically significant programmes within Citi's Operations function - with real ownership, genuine influence, and the scale of a global financial institution behind you. You will work alongside senior leaders across the firm, with the resources and mandate to deliver transformation that matters. Senior level ownership of a high visibility programme, with the authority to shape strategy, set direction, and make decisions that have lasting impact on the firm. Access to Citi's global network and cross functional leadership community, enabling collaboration at the intersection of operations, technology, and AI innovation. Competitive compensation and financial wellbeing benefits commensurate with a Director level position at a leading global financial institution. Ongoing learning and professional development opportunities to stay at the forefront of AI enabled operations and enterprise transformation. Wellbeing support and work life balance resources designed to help you perform at your best across all dimensions of your career and personal life. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 27, 2026
Full time
At Citi, you won't be running a typical IT implementation. You'll be at the center of redefining how one of the world's largest financial institutions actually operates - from the inside out. Services Operations touches millions of client interactions, thousands of associates, and some of the most complex workflows. You'll have the mandate, the access, and the executive backing to deploy AI where it matters most: at the point where our people serve our clients. The problems are real, the scale is unmatched, and the impact is immediate and measurable. Citi is looking for a Director, Operations Agentic Workflow & Implementation to lead the design and scaled delivery of agentic AI solutions that fundamentally transform how operational processes are executed across the firm partnering with product, operations, technology and second line partners. Sitting at a senior level within Citi's Operations function, this role carries full accountability for embedding AI-driven automation into production environments - bridging strategy, governance, and hands on implementation to deliver measurable business outcomes. This is not a role for someone who theorises about AI transformation - it is for a seasoned operational technologist who has lived the realities of high volume, compliance sensitive service environments and knows how to deploy intelligent automation at scale. If you have a track record of driving large scale process transformation through emerging technology, this is an opportunity to shape the future of how Citi operates at scale. Responsibilities Lead the end to end design and implementation of agentic AI workflows, delivering automation solutions that optimise operational processes at scale across the firm. Define and drive the strategic direction for AI enabled operations, establishing implementation standards, governance frameworks, and performance metrics that ensure resilience and appropriate human oversight. Partner with Operations, Technology, Product, and Risk teams to redesign existing processes, embed AI agents effectively, and maximise both productivity and service quality. Implement a measurement framework that tracks and continuously improves business outcomes - including cost efficiency, cycle time reduction, accuracy, operational risk reduction, and employee experience. Manage the transition of AI solutions from pilot through to scaled production, ensuring seamless integration into live operational environments with robust controls in place. Lead and develop multiple senior operations managers across large or distributed teams, setting clear performance expectations and making decisions on hiring, development, and team structure. Negotiate and influence at senior leadership level across functions, ensuring alignment of AI implementation priorities with broader business strategy and risk appetite. Required Qualifications & Skills Extensive years of experience in operations or a related function, including at least 8 to 10 years leading large, matrixed teams through other managers. Demonstrated ability to lead medium- to long term strategic planning across complex, cross functional environments, with full accountability for budgets, results, and policy decisions. Deep knowledge of operational process design and implementation, with a clear understanding of how AI and workflow automation can be applied to improve end to end service delivery. Commercial acumen and analytical capability, including a working understanding of risk and reward dynamics and how they contribute to sustainable operational performance. Ability to assess risk in operational and business decisions, with a consistent approach to compliance, controls, and ethical conduct that protects the firm's reputation and client assets. Excellent communication and negotiation skills, with a track record of influencing senior stakeholders across multiple functions and engaging effectively with external parties. Profile We are looking for candidates who fit one or more of the following profiles: Operations or Operations Technology Leaders: Professionals who have led technology enabled transformation within operations functions at large regulated institutions. They understand the realities of high volume, compliance sensitive service environments - SLAs, case management, escalation paths, and the human impact of getting automation wrong. AI/Automation Program Leaders: Senior leaders who have implemented AI and intelligent automation specifically within operations contexts - solving real workflow problems rather than building proofs of concept that never reach production. Transformation Leaders: Individuals who have deployed and scaled AI and agentic solutions, implemented intelligent routing, and delivered agent assist tools that operations teams actually use and trust. Key Attributes Operational Empathy: Has walked in the shoes of an operations team. Understands the day to day realities of SLAs, case management, escalation paths, and the human impact of getting automation wrong. Pragmatic Technologist: Possesses strong working knowledge of AI - including LLMs and agentic frameworks - but filters every technical decision through the lens of operational feasibility, auditability, and risk. Can credibly partner with both product/engineering teams and operations leaders. Builds for Operators: Obsessed with implementing tools that are intuitive, reliable, and trusted by the people who depend on them daily. Change Agent with Discipline: Comfortable navigating the ambiguity of emerging AI capabilities, while remaining grounded in the governance and control requirements of a regulated financial institution. Brings structure to transformation without stifling momentum. Proven Delivery at Scale: Has a track record of deploying AI or automation solutions that produced measurable operational outcomes - reduced average handle time, improved first contact resolution, or lower cost per transaction - rolled out across large operations teams (hundreds to thousands of users) with evidence of adoption, change management, and sustained impact. Cross Functional Operator in Regulated Environments: Experienced in delivering technology initiatives in close partnership with Operations, Risk, Compliance, and Technology - navigating governance frameworks without losing delivery momentum. Process First Mindset: Demonstrates a consistent habit of understanding and re engineering the underlying process before layering in automation - not simply digitising broken workflows. Beneficial Skills & Qualifications Prior experience in a specific line of business within financial services operations, providing relevant context for the scope and complexity of this role. Familiarity with agentic AI technologies, orchestration platforms, or large scale process automation programmes within an enterprise environment. Experience working in close collaboration with Technology and Product functions to co design and deliver AI or automation solutions into operational workflows. What We Offer This role offers the opportunity to lead one of the most strategically significant programmes within Citi's Operations function - with real ownership, genuine influence, and the scale of a global financial institution behind you. You will work alongside senior leaders across the firm, with the resources and mandate to deliver transformation that matters. Senior level ownership of a high visibility programme, with the authority to shape strategy, set direction, and make decisions that have lasting impact on the firm. Access to Citi's global network and cross functional leadership community, enabling collaboration at the intersection of operations, technology, and AI innovation. Competitive compensation and financial wellbeing benefits commensurate with a Director level position at a leading global financial institution. Ongoing learning and professional development opportunities to stay at the forefront of AI enabled operations and enterprise transformation. Wellbeing support and work life balance resources designed to help you perform at your best across all dimensions of your career and personal life. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Country Court is seeking a Senior HR Manager / Head of HR for its Peterborough site. The role leads HR teams, drives policy compliance and develops strategies with senior management. You will oversee budgeting, KPI reporting, and safeguarding standards to ensure excellent service across our care homes. We value change leadership, staff development and robust HR processes, with a focus on regulatory compliance, sponsorships and ongoing improvements across the organisation.
Aug 27, 2026
Full time
Country Court is seeking a Senior HR Manager / Head of HR for its Peterborough site. The role leads HR teams, drives policy compliance and develops strategies with senior management. You will oversee budgeting, KPI reporting, and safeguarding standards to ensure excellent service across our care homes. We value change leadership, staff development and robust HR processes, with a focus on regulatory compliance, sponsorships and ongoing improvements across the organisation.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Aug 27, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Relationship Manager - Milton Keynes, Buckinghamshire The Well, Willen Hospice - Milton Keynes Job Summary Build something transformational. From the ground up. Werelooking for an exceptional relationship-builder to join Willen Hospice asourPhilanthropyRelationshipManager. This is anexciting opportunity to build a philanthropy programme from the ground up. You will design and lead our major donor strategy, identify a pipeline of high-net-worth individuals and key partners capable of making major gifts and living legacies, and create funding propositions that will inspire transformational giving that makes a lasting difference to our patients and families. If you have the credibility tooperatein senior circles, the drive to hit ambitious targets, and a genuine passion for hospice care, this is your opportunity to leavea lasting legacyof your own. Whatyoulldo: Design and deliver a transformational major donor strategy, setting ambitious income targets and create a pipeline from prospect identification through to gift and stewardship. Build robust systems, donorjourneysand stewardship frameworks from scratch specifically designed to grow commitment towards high value and multi-year gifts. Personallyidentify,cultivateandsolicithigh-net-worth individuals, with the Willen networks moving them purposefully through the stewardship cycle towards a significant ask. Develop compelling cases for support that translate Willens vision and impact into inspiring propositions for donors giving at the highest level. Help embed philanthropy across the organisation, enabling colleagues, seniorleadersand trustees to play an active role inidentifying,cultivatingand stewarding major donors Advise and coach senior leadership and trustees to make confident, compelling asks that secure major gifts. Deliver bespoke stewardship and giving programmes, high-impact engagement events, and impact reports that deepen donor commitment. Track and report on pipeline performance, conversionratesand ROI building the evidence for a sustained investment in the philanthropy programme. Werelooking for someone who is: An experienced major gifts fundraiser, with a proventrack recordof personally securing five-figure (or above) gifts,dealsor partnerships. Skilled at designing and delivering income strategies with ambitious financial targets and clear, measurable milestones. A confident communicator with exceptional influencing skills to build trusted relationships with high-net-worth individuals, seniorleadersand Board members. Deeply knowledgeable about the major donor gift cycle and the techniques that accelerate donors towards transformational giving. Able to work collaboratively with colleagues across Corporate Partnerships,Trustsand Community Fundraising to maximise opportunities and ensure a joined-up supporter experience. Analytically strong, comfortable using CRM systems and prospect research tools to manage a high-value portfolio and forecast income. Self-driven, results-orientedand passionate about the mission of Willen Hospice, with the ambition to generate transformational income within a definedtimeframe. Ready to build Willens philanthropy programme? If so, apply today and help us build something exceptional If you would like an informal discussion, please email Kate Grigg, Associate Director of Strategic Fundraising & Partnerships About the role Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too. As a registered charity, we raise vital funds through our dedicated Income Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge. About you Why join us? A role with purpose be part of a team delivering outstanding palliative care. Supportive and caring environment work with passionate colleagues. Great benefits package including 35 days holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. Perks and extras free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme. About us
Aug 27, 2026
Full time
Relationship Manager - Milton Keynes, Buckinghamshire The Well, Willen Hospice - Milton Keynes Job Summary Build something transformational. From the ground up. Werelooking for an exceptional relationship-builder to join Willen Hospice asourPhilanthropyRelationshipManager. This is anexciting opportunity to build a philanthropy programme from the ground up. You will design and lead our major donor strategy, identify a pipeline of high-net-worth individuals and key partners capable of making major gifts and living legacies, and create funding propositions that will inspire transformational giving that makes a lasting difference to our patients and families. If you have the credibility tooperatein senior circles, the drive to hit ambitious targets, and a genuine passion for hospice care, this is your opportunity to leavea lasting legacyof your own. Whatyoulldo: Design and deliver a transformational major donor strategy, setting ambitious income targets and create a pipeline from prospect identification through to gift and stewardship. Build robust systems, donorjourneysand stewardship frameworks from scratch specifically designed to grow commitment towards high value and multi-year gifts. Personallyidentify,cultivateandsolicithigh-net-worth individuals, with the Willen networks moving them purposefully through the stewardship cycle towards a significant ask. Develop compelling cases for support that translate Willens vision and impact into inspiring propositions for donors giving at the highest level. Help embed philanthropy across the organisation, enabling colleagues, seniorleadersand trustees to play an active role inidentifying,cultivatingand stewarding major donors Advise and coach senior leadership and trustees to make confident, compelling asks that secure major gifts. Deliver bespoke stewardship and giving programmes, high-impact engagement events, and impact reports that deepen donor commitment. Track and report on pipeline performance, conversionratesand ROI building the evidence for a sustained investment in the philanthropy programme. Werelooking for someone who is: An experienced major gifts fundraiser, with a proventrack recordof personally securing five-figure (or above) gifts,dealsor partnerships. Skilled at designing and delivering income strategies with ambitious financial targets and clear, measurable milestones. A confident communicator with exceptional influencing skills to build trusted relationships with high-net-worth individuals, seniorleadersand Board members. Deeply knowledgeable about the major donor gift cycle and the techniques that accelerate donors towards transformational giving. Able to work collaboratively with colleagues across Corporate Partnerships,Trustsand Community Fundraising to maximise opportunities and ensure a joined-up supporter experience. Analytically strong, comfortable using CRM systems and prospect research tools to manage a high-value portfolio and forecast income. Self-driven, results-orientedand passionate about the mission of Willen Hospice, with the ambition to generate transformational income within a definedtimeframe. Ready to build Willens philanthropy programme? If so, apply today and help us build something exceptional If you would like an informal discussion, please email Kate Grigg, Associate Director of Strategic Fundraising & Partnerships About the role Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too. As a registered charity, we raise vital funds through our dedicated Income Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge. About you Why join us? A role with purpose be part of a team delivering outstanding palliative care. Supportive and caring environment work with passionate colleagues. Great benefits package including 35 days holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. Perks and extras free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme. About us
Assistant Shop Manager - Milton Keynes, Buckinghamshire Newport Pagnell - Milton Keynes Job Summary Are you passionate about bridal retail and excited by the opportunity to help shape a brand-new bridal shop in Newport Pagnell? As our Newport Pagnell shop prepares to become a dedicated bridal shop in the new year, we are looking for someone who can bring warmth, creativity, and a genuine enthusiasm for helping customers find something truly special. This is an exciting new chapter for our retail team, and we want the customer experience to feel memorable from the very beginning. To support this, an opportunity has arisen for twoAssistant Shop Managersto join us and work closely with the Shop Manager in developing this special new venture. The shop will open first as a Christmas pop-up before moving into its bridal focus, so we are especially keen to hear from candidates who can combine strong retail experience with a real passion for bridal retail. Whatyoulldo: Assistingin the daily operation and performance of the shop to meet sales targets and KPIs Supporting with stock processing, pricing, merchandising, andmaintaininga clean, well-presented retail space Ensuring a high standard of customer service at all times Supporting and supervising a team of dedicated volunteers, helping with their recruitment, training, and coordination Managing rotas and delegating daily tasks in collaboration with the Shop Manager Handling cash, banking, and financial records in line with charity procedures Acting as a key holder,openingand closing the shop, and overseeing operations in the Managers absence Ensuring the shopcomplies withall health, safety, and security policies Promoting the charitys values and fundraising initiatives in the local community Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application. This appointment is subject to an Enhanced Disclosure and Barring Service check including barred lists. About the role Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicatedIncome Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge. About you Arole withpurpose be part of a team delivering outstanding palliative care. Supportiveandcaringenvironment work with passionate colleagues. Greatbenefitspackage generous annual leave entitlementstarting at35 days(inclusive of statutory and bank holidays),contributorypensionscheme,enhanced maternity/sick pay, and ongoing professional development. Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme. About us
Aug 27, 2026
Full time
Assistant Shop Manager - Milton Keynes, Buckinghamshire Newport Pagnell - Milton Keynes Job Summary Are you passionate about bridal retail and excited by the opportunity to help shape a brand-new bridal shop in Newport Pagnell? As our Newport Pagnell shop prepares to become a dedicated bridal shop in the new year, we are looking for someone who can bring warmth, creativity, and a genuine enthusiasm for helping customers find something truly special. This is an exciting new chapter for our retail team, and we want the customer experience to feel memorable from the very beginning. To support this, an opportunity has arisen for twoAssistant Shop Managersto join us and work closely with the Shop Manager in developing this special new venture. The shop will open first as a Christmas pop-up before moving into its bridal focus, so we are especially keen to hear from candidates who can combine strong retail experience with a real passion for bridal retail. Whatyoulldo: Assistingin the daily operation and performance of the shop to meet sales targets and KPIs Supporting with stock processing, pricing, merchandising, andmaintaininga clean, well-presented retail space Ensuring a high standard of customer service at all times Supporting and supervising a team of dedicated volunteers, helping with their recruitment, training, and coordination Managing rotas and delegating daily tasks in collaboration with the Shop Manager Handling cash, banking, and financial records in line with charity procedures Acting as a key holder,openingand closing the shop, and overseeing operations in the Managers absence Ensuring the shopcomplies withall health, safety, and security policies Promoting the charitys values and fundraising initiatives in the local community Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application. This appointment is subject to an Enhanced Disclosure and Barring Service check including barred lists. About the role Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicatedIncome Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge. About you Arole withpurpose be part of a team delivering outstanding palliative care. Supportiveandcaringenvironment work with passionate colleagues. Greatbenefitspackage generous annual leave entitlementstarting at35 days(inclusive of statutory and bank holidays),contributorypensionscheme,enhanced maternity/sick pay, and ongoing professional development. Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme. About us
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1 Saturday - 09:00 - 17:30 Tuesday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - 09:00 - 17:30 Week 2 Monday - 09:00 - 17:30 Tuesday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - 09:00 - 17:30 "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Aug 27, 2026
Full time
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1 Saturday - 09:00 - 17:30 Tuesday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - 09:00 - 17:30 Week 2 Monday - 09:00 - 17:30 Tuesday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - 09:00 - 17:30 "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Annual salary: up to £90,000.00 Head of Operations Location: Birmingham Contract: Full Time Permanent Salary: £90,000 + car allowance Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role We are looking for an experienced Head of Operations - Repairs & Voids to lead the delivery of multiple Social Housing responsive repairs, voids and cyclical maintenance contracts across the Mears Housing division. This is a senior leadership role with full accountability for operational performance, commercial delivery and customer experience. You will ensure services are delivered on sound operational and commercial principles, providing a safe, high performing and customer focused service underpinned by strong leadership and positive team ethics. Reporting to the Operations Director, you will work closely with the operations leaders and senior commercial stakeholders, you will set clear direction across your contract portfolio, ensuring financial targets are achieved or exceeded, productivity is maximised and services remain fully compliant. You will act as a senior escalation point for both internal and client matters, balancing operational control with strategic oversight to drive sustainable performance improvements. Key Responsibilities Lead the delivery of responsive repair contract, ensuring contractual compliance, service excellence and a strong customer experience Provide visible, authoritative leadership, mentoring and motivating teams while setting clear direction, targets and performance expectations aligned to divisional strategy Hold full accountability for P&L performance, ensuring robust cost control, margin improvement, effective WIP management and debt oversight Review and assess contract and business unit performance through regular and monthly financial and operational reviews, maintaining tight control of the cost base Develop and sustain strong client and stakeholder relationships, acting as the senior operational contact and ensuring high quality customer relationship management Act as the main point of contact for internal and external escalations, resolving issues decisively and professionally Drive productivity and efficiency across all operational teams, using data, dashboards and performance insight to identify risks and improvement actions Ensure full and effective use of business operating systems and controls, including MCM, MSP, Dashboards, Workday, SODA, Contract Compliance Plans, Client Development Plans and Standard Operating Procedures Oversee and manage a large scale, multi trade workforce and subcontractor supply chain, ensuring compliance, value for money and consistent performance Ensure all new contracts are effectively mobilised, and any demobilisations are managed in line with agreed plans to the optimum benefit of the business Maintain full compliance with Health & Safety legislation, working closely with the H&S Manager and undertaking regular joint site visits Embed and role model Mears values and the Mears Red Thread, reinforcing behaviours through contract reviews, appraisals, engagement activity and staff feedback Prepare for and attend commercial, operational and performance meetings, providing clear insight, challenge and leadership Key Criteria Senior operational experience delivering repairs, voids and maintenance services within social housing or a regulated environment Strong commercial and leadership, with financial accountability and proven performance improvement experience Experience managing multi trade teams and subcontractor supply chains Ability to influence, negotiate, challenge and drive change Data driven, with strong capability in productivity, performance and resource management Sound technical understanding of repairs and maintenance service delivery Strong knowledge of Health & Safety legislation and compliance requirements Excellent communication and stakeholder management skills Formal qualification (CIOB, RICS, Degree or HNC) desirable or relevant career experience Full UK driving licence Benefits 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility
Aug 27, 2026
Full time
Annual salary: up to £90,000.00 Head of Operations Location: Birmingham Contract: Full Time Permanent Salary: £90,000 + car allowance Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role We are looking for an experienced Head of Operations - Repairs & Voids to lead the delivery of multiple Social Housing responsive repairs, voids and cyclical maintenance contracts across the Mears Housing division. This is a senior leadership role with full accountability for operational performance, commercial delivery and customer experience. You will ensure services are delivered on sound operational and commercial principles, providing a safe, high performing and customer focused service underpinned by strong leadership and positive team ethics. Reporting to the Operations Director, you will work closely with the operations leaders and senior commercial stakeholders, you will set clear direction across your contract portfolio, ensuring financial targets are achieved or exceeded, productivity is maximised and services remain fully compliant. You will act as a senior escalation point for both internal and client matters, balancing operational control with strategic oversight to drive sustainable performance improvements. Key Responsibilities Lead the delivery of responsive repair contract, ensuring contractual compliance, service excellence and a strong customer experience Provide visible, authoritative leadership, mentoring and motivating teams while setting clear direction, targets and performance expectations aligned to divisional strategy Hold full accountability for P&L performance, ensuring robust cost control, margin improvement, effective WIP management and debt oversight Review and assess contract and business unit performance through regular and monthly financial and operational reviews, maintaining tight control of the cost base Develop and sustain strong client and stakeholder relationships, acting as the senior operational contact and ensuring high quality customer relationship management Act as the main point of contact for internal and external escalations, resolving issues decisively and professionally Drive productivity and efficiency across all operational teams, using data, dashboards and performance insight to identify risks and improvement actions Ensure full and effective use of business operating systems and controls, including MCM, MSP, Dashboards, Workday, SODA, Contract Compliance Plans, Client Development Plans and Standard Operating Procedures Oversee and manage a large scale, multi trade workforce and subcontractor supply chain, ensuring compliance, value for money and consistent performance Ensure all new contracts are effectively mobilised, and any demobilisations are managed in line with agreed plans to the optimum benefit of the business Maintain full compliance with Health & Safety legislation, working closely with the H&S Manager and undertaking regular joint site visits Embed and role model Mears values and the Mears Red Thread, reinforcing behaviours through contract reviews, appraisals, engagement activity and staff feedback Prepare for and attend commercial, operational and performance meetings, providing clear insight, challenge and leadership Key Criteria Senior operational experience delivering repairs, voids and maintenance services within social housing or a regulated environment Strong commercial and leadership, with financial accountability and proven performance improvement experience Experience managing multi trade teams and subcontractor supply chains Ability to influence, negotiate, challenge and drive change Data driven, with strong capability in productivity, performance and resource management Sound technical understanding of repairs and maintenance service delivery Strong knowledge of Health & Safety legislation and compliance requirements Excellent communication and stakeholder management skills Formal qualification (CIOB, RICS, Degree or HNC) desirable or relevant career experience Full UK driving licence Benefits 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility
About the Role Lead Quality Control Inspector Westhill, Aberdeenshire Full-time, Permanent Please note that this role requires security checks. The Role We are seeking an experienced and proactive Lead Quality Control Inspector to join our Westhill HSSEQ Team. This is a key role responsible for leading and coordinating quality control inspection activities across manufacturing, assembly, testing, and supplier quality processes, ensuring the highest standards of product conformity and compliance are consistently achieved. Working closely with production, engineering, procurement, and project teams, you will provide technical expertise, guidance, and day-to-day leadership to a team of QC Inspectors while driving a culture of quality throughout the organisation. Reporting directly to the Quality Manager, you will play a pivotal role in supporting business objectives, customer satisfaction, and regulatory compliance, acting as the primary Quality Control representative in the Quality Manager's absence. What you'll be doing: Coordinate daily QC inspection activities to support production and delivery targets. Provide technical guidance and mentoring to QC Inspectors and production teams. Ensure compliance with inspection standards and act as the focal point for quality issues and escalations. Conduct incoming, in-process, and final inspections, witness testing, and perform workstation audits. Support supplier quality activities, non-conformance investigations, audits, and documentation reviews, including ISO 10204 certification. Collaborate across departments to resolve quality issues, customer complaints, and implement corrective actions. Lead or support investigations, root cause analysis, and continuous improvement initiatives to reduce recurring quality concerns. Promote a proactive safety culture, including exercising stop-work authority where required to protect health and safety. What we're looking for: Experience in Quality Control, Manufacturing Inspection, or a related technical discipline. Proven experience conducting dimensional, mechanical, and/or electrical inspections. Previous experience in a Lead or Senior Inspector role is desirable. Strong understanding of inspection and measurement equipment, including verniers, micrometers, gauges, and precision measuring tools (CMM/LMX experience desirable). Ability to interpret mechanical and/or electrical drawings. Good knowledge of quality standards, inspection practices, and ISO 9001 requirements. Experience using ERP/MRP systems, preferably Glovia. Knowledge of regulated manufacturing environments such as defence, marine, or life-saving equipment. Familiarity with certification and documentation requirements, including ISO 10204. Proficient in Microsoft Office applications. Strong communication and stakeholder management skills. Able to work independently, manage priorities, and meet deadlines. High attention to detail with a proactive approach to quality and continuous improvement. Why join us? Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.) Clear pathways for career development andorganisationalvisibility Inclusive and supportive culture that values individual contributions Meaningful work with impact across safety, innovation, and global operations About Us: James Fisher is a global engineering services companyoperatingacross Energy,Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology,expertise, and collaboration. Visit our website at: Home James Fisher and Sons plc For more information about our values and behaviours, follow the link: About us James Fisher and Sons plc James FisherDefence(JFD), part of the James Fisher Group, is a global leader in underwater capability, deliveringcutting-edgediving, submarine rescue, and hyperbaric solutions to both commercial anddefencemarkets. Operating worldwide,JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training.We'realso at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry.Explore more about JFD To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida. You can learn more about our approach by visiting our company page: James Fisher and Sons diversity, inclusion, culture - VERCIDA At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce.
Aug 27, 2026
Full time
About the Role Lead Quality Control Inspector Westhill, Aberdeenshire Full-time, Permanent Please note that this role requires security checks. The Role We are seeking an experienced and proactive Lead Quality Control Inspector to join our Westhill HSSEQ Team. This is a key role responsible for leading and coordinating quality control inspection activities across manufacturing, assembly, testing, and supplier quality processes, ensuring the highest standards of product conformity and compliance are consistently achieved. Working closely with production, engineering, procurement, and project teams, you will provide technical expertise, guidance, and day-to-day leadership to a team of QC Inspectors while driving a culture of quality throughout the organisation. Reporting directly to the Quality Manager, you will play a pivotal role in supporting business objectives, customer satisfaction, and regulatory compliance, acting as the primary Quality Control representative in the Quality Manager's absence. What you'll be doing: Coordinate daily QC inspection activities to support production and delivery targets. Provide technical guidance and mentoring to QC Inspectors and production teams. Ensure compliance with inspection standards and act as the focal point for quality issues and escalations. Conduct incoming, in-process, and final inspections, witness testing, and perform workstation audits. Support supplier quality activities, non-conformance investigations, audits, and documentation reviews, including ISO 10204 certification. Collaborate across departments to resolve quality issues, customer complaints, and implement corrective actions. Lead or support investigations, root cause analysis, and continuous improvement initiatives to reduce recurring quality concerns. Promote a proactive safety culture, including exercising stop-work authority where required to protect health and safety. What we're looking for: Experience in Quality Control, Manufacturing Inspection, or a related technical discipline. Proven experience conducting dimensional, mechanical, and/or electrical inspections. Previous experience in a Lead or Senior Inspector role is desirable. Strong understanding of inspection and measurement equipment, including verniers, micrometers, gauges, and precision measuring tools (CMM/LMX experience desirable). Ability to interpret mechanical and/or electrical drawings. Good knowledge of quality standards, inspection practices, and ISO 9001 requirements. Experience using ERP/MRP systems, preferably Glovia. Knowledge of regulated manufacturing environments such as defence, marine, or life-saving equipment. Familiarity with certification and documentation requirements, including ISO 10204. Proficient in Microsoft Office applications. Strong communication and stakeholder management skills. Able to work independently, manage priorities, and meet deadlines. High attention to detail with a proactive approach to quality and continuous improvement. Why join us? Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.) Clear pathways for career development andorganisationalvisibility Inclusive and supportive culture that values individual contributions Meaningful work with impact across safety, innovation, and global operations About Us: James Fisher is a global engineering services companyoperatingacross Energy,Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology,expertise, and collaboration. Visit our website at: Home James Fisher and Sons plc For more information about our values and behaviours, follow the link: About us James Fisher and Sons plc James FisherDefence(JFD), part of the James Fisher Group, is a global leader in underwater capability, deliveringcutting-edgediving, submarine rescue, and hyperbaric solutions to both commercial anddefencemarkets. Operating worldwide,JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training.We'realso at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry.Explore more about JFD To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida. You can learn more about our approach by visiting our company page: James Fisher and Sons diversity, inclusion, culture - VERCIDA At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Senior HR Manager - Head of HR Reference: AUG Expiry date: 2026-08-:30:00.000 Location: Central Services, Olympus House, Staniland Way, Werrington, Peterborough Salary: Negotiable Benefits: Excellent Benefits including great pay with annual pay reviews, exciting opportunities for career progression, range of leisure & retail discounts, onsite parking, pension scheme & much more! Senior Manager (HR) / Head of HR - Country Court, Werrington, Peterborough PE4 6NA Monday to Friday Country Court is a family-run company and is one of the fastest growing national care home providers in the UK. We have over 45 care homes with further acquisitions and openings already scheduled. We create extraordinary care homes, so we're looking for extraordinary people to join our team! About the Senior HR Manager / Head of HR We have a fantastic opportunity for an experienced Senior HR Manager / Head of HR to join our growing company. Are you an experienced HR leader with a strong track record of managing teams, driving change and continuously improving our services, systems and processes? As the senior manager within the HR department, you will be responsible for managing teams and individuals to bring out the best in each person, driving change and continuously improving our services, as well as understanding, analysing and improving systems and processes. You will be accountable for the performance of the HR Administration and Compliance teams, working alongside the Project Team to ensure new systems and processes are implemented with minimum disruption, and working closely with the Sponsorship Team to ensure compliance with all Home Office rules and regulations. You will also be responsible for ensuring that our HR policies, processes and procedures meet the highest standards, while ensuring that we adhere to all relevant Employment Laws and leading the introduction of expected changes across the organisation. Some of your responsibilities include: Managing and supporting the HR team to ensure that we are delivering an excellent service to our customers whilst also helping to implement a new system and processes. Ensuring that the department always remains within budget with responsibility for invoice authorisation. Provide monthly reports on pre agreed KPI's and build out new KPI's as required. Ongoing review and management of the HR policies to ensure compliance with the latest regulatory changes and business needs Involvement and management of the annual pay rate review process, liaising with multiple stakeholders within the business (budget holders, home managers, and area managers) Ensure safeguarding, safe recruitment practices, GDPR and compliance at all times. Support the HR programmes to staff and new starters. Work with other senior managers / Heads of department to develop our strategy and implement it (Business Improvement Teams - BIT). Review and rollout of any benefit schemes Contributing to, and in some cases, organising of periodic training days for the wider care home teams (Home Administrators). A list of the full responsibilities are listed in the job description. About You: We are looking for a proactive and confident person who is able to work in a fast-paced environment, with a strong understanding of health, safety & compliance. You will have: Significant experience of managing people and processes, ideally through periods of change. Experience of public speaking to sell Projects and policies across the organisation. CIPD level 5 and above (desired) HR / People Team management Knowledge of the Sponsorship process (desired) Must have a car and driving licence. In return for your talent, we offer an excellent package, which includes: 28 Days Annual leave pro-rata (including Bank Holidays), increasing 1 day each year, up to 5 days Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications Pension contributions Free parking Blue Light Discount Card Subject to Terms and Conditions
Aug 27, 2026
Full time
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Senior HR Manager - Head of HR Reference: AUG Expiry date: 2026-08-:30:00.000 Location: Central Services, Olympus House, Staniland Way, Werrington, Peterborough Salary: Negotiable Benefits: Excellent Benefits including great pay with annual pay reviews, exciting opportunities for career progression, range of leisure & retail discounts, onsite parking, pension scheme & much more! Senior Manager (HR) / Head of HR - Country Court, Werrington, Peterborough PE4 6NA Monday to Friday Country Court is a family-run company and is one of the fastest growing national care home providers in the UK. We have over 45 care homes with further acquisitions and openings already scheduled. We create extraordinary care homes, so we're looking for extraordinary people to join our team! About the Senior HR Manager / Head of HR We have a fantastic opportunity for an experienced Senior HR Manager / Head of HR to join our growing company. Are you an experienced HR leader with a strong track record of managing teams, driving change and continuously improving our services, systems and processes? As the senior manager within the HR department, you will be responsible for managing teams and individuals to bring out the best in each person, driving change and continuously improving our services, as well as understanding, analysing and improving systems and processes. You will be accountable for the performance of the HR Administration and Compliance teams, working alongside the Project Team to ensure new systems and processes are implemented with minimum disruption, and working closely with the Sponsorship Team to ensure compliance with all Home Office rules and regulations. You will also be responsible for ensuring that our HR policies, processes and procedures meet the highest standards, while ensuring that we adhere to all relevant Employment Laws and leading the introduction of expected changes across the organisation. Some of your responsibilities include: Managing and supporting the HR team to ensure that we are delivering an excellent service to our customers whilst also helping to implement a new system and processes. Ensuring that the department always remains within budget with responsibility for invoice authorisation. Provide monthly reports on pre agreed KPI's and build out new KPI's as required. Ongoing review and management of the HR policies to ensure compliance with the latest regulatory changes and business needs Involvement and management of the annual pay rate review process, liaising with multiple stakeholders within the business (budget holders, home managers, and area managers) Ensure safeguarding, safe recruitment practices, GDPR and compliance at all times. Support the HR programmes to staff and new starters. Work with other senior managers / Heads of department to develop our strategy and implement it (Business Improvement Teams - BIT). Review and rollout of any benefit schemes Contributing to, and in some cases, organising of periodic training days for the wider care home teams (Home Administrators). A list of the full responsibilities are listed in the job description. About You: We are looking for a proactive and confident person who is able to work in a fast-paced environment, with a strong understanding of health, safety & compliance. You will have: Significant experience of managing people and processes, ideally through periods of change. Experience of public speaking to sell Projects and policies across the organisation. CIPD level 5 and above (desired) HR / People Team management Knowledge of the Sponsorship process (desired) Must have a car and driving licence. In return for your talent, we offer an excellent package, which includes: 28 Days Annual leave pro-rata (including Bank Holidays), increasing 1 day each year, up to 5 days Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications Pension contributions Free parking Blue Light Discount Card Subject to Terms and Conditions
