We are seeking an exceptional Guest Relations Executive to join the team at Claridge's. Maybourne operates some of the world's most extraordinary hotels, including Claridge's, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination. One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge's for life's finest moments become part of its brilliant legacy. Claridge's is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge's is a place that invites you in, embraces you, and make your spirit soar. Guest Services Claridge's Guest Relations department are at the centre of the hotel's most personalised and meaningful moments. You will become a trusted host for our guests, crafting bespoke touches and ensuring every stay feels effortlessly exceptional. Our seasoned and accomplished team blend grace, intuition and genuine warmth as they discover new opportunities to elevate experiences and create stories of distinction every day for our guests. As Guest Relations Executive you will be responsible for: To check arrival reports for accuracy of reservation, guest history, billing information and profiles. Conduct and review VIP arrivals reports for the day and in advance. On review of VIP arrivals select range of VIP's to conduct VIP rooms and suites prior to arrival. Coordinate all VIP requirements and inform the relevant Departments. To ensure VIP status and VIP amenities are correctly recorded in arriving reservations. To review arrivals and departures on a daily basis, ensuring that the high-value guests are being recognised and amenity requirements are communicated to the appropriate departments for action. To support the coordinator in conducting "Pre arrival" emails, calls and questionnaires, recording and informing with relevant requests. To ensure pre arrival requests are being followed through and actioned. Meet and greet guests on arrival, especially VIP and returning guests. Successful candidates for our Guest Relations Executive opportunity will: Have worked in a similar role, within a five star or fine dining environment. Provide intuitive service, with absolute understanding of our guests' needs to create exceptional service experiences, that result in lasting memories. Be a team player who is an avid learner who wants to be challenged and developed. Have a thorough understanding of Forbes and LQA Standards. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Aug 26, 2026
Full time
We are seeking an exceptional Guest Relations Executive to join the team at Claridge's. Maybourne operates some of the world's most extraordinary hotels, including Claridge's, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination. One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge's for life's finest moments become part of its brilliant legacy. Claridge's is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge's is a place that invites you in, embraces you, and make your spirit soar. Guest Services Claridge's Guest Relations department are at the centre of the hotel's most personalised and meaningful moments. You will become a trusted host for our guests, crafting bespoke touches and ensuring every stay feels effortlessly exceptional. Our seasoned and accomplished team blend grace, intuition and genuine warmth as they discover new opportunities to elevate experiences and create stories of distinction every day for our guests. As Guest Relations Executive you will be responsible for: To check arrival reports for accuracy of reservation, guest history, billing information and profiles. Conduct and review VIP arrivals reports for the day and in advance. On review of VIP arrivals select range of VIP's to conduct VIP rooms and suites prior to arrival. Coordinate all VIP requirements and inform the relevant Departments. To ensure VIP status and VIP amenities are correctly recorded in arriving reservations. To review arrivals and departures on a daily basis, ensuring that the high-value guests are being recognised and amenity requirements are communicated to the appropriate departments for action. To support the coordinator in conducting "Pre arrival" emails, calls and questionnaires, recording and informing with relevant requests. To ensure pre arrival requests are being followed through and actioned. Meet and greet guests on arrival, especially VIP and returning guests. Successful candidates for our Guest Relations Executive opportunity will: Have worked in a similar role, within a five star or fine dining environment. Provide intuitive service, with absolute understanding of our guests' needs to create exceptional service experiences, that result in lasting memories. Be a team player who is an avid learner who wants to be challenged and developed. Have a thorough understanding of Forbes and LQA Standards. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are seeking an exceptional Guest Relations Executive to join the team at Claridge's. Maybourne operates some of the world's most extraordinary hotels, including Claridge's, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination. One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge's for life's finest moments become part of its brilliant legacy. Claridge's is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge's is a place that invites you in, embraces you, and make your spirit soar. Guest Services Claridge's Guest Relations department are at the centre of the hotel's most personalised and meaningful moments. You will become a trusted host for our guests, crafting bespoke touches and ensuring every stay feels effortlessly exceptional. Our seasoned and accomplished team blend grace, intuition and genuine warmth as they discover new opportunities to elevate experiences and create stories of distinction every day for our guests. As Guest Relations Executive you will be responsible for: To check arrival reports for accuracy of reservation, guest history, billing information and profiles. Conduct and review VIP arrivals reports for the day and in advance. On review of VIP arrivals select range of VIP's to conduct VIP rooms and suites prior to arrival. Coordinate all VIP requirements and inform the relevant Departments. To ensure VIP status and VIP amenities are correctly recorded in arriving reservations. To review arrivals and departures on a daily basis, ensuring that the high-value guests are being recognised and amenity requirements are communicated to the appropriate departments for action. To support the coordinator in conducting "Pre arrival" emails, calls and questionnaires, recording and informing with relevant requests. To ensure pre arrival requests are being followed through and actioned. Meet and greet guests on arrival, especially VIP and returning guests. Successful candidates for our Guest Relations Executive opportunity will: Have worked in a similar role, within a five star or fine dining environment. Provide intuitive service, with absolute understanding of our guests' needs to create exceptional service experiences, that result in lasting memories. Be a team player who is an avid learner who wants to be challenged and developed. Have a thorough understanding of Forbes and LQA Standards. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Aug 25, 2026
Full time
We are seeking an exceptional Guest Relations Executive to join the team at Claridge's. Maybourne operates some of the world's most extraordinary hotels, including Claridge's, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination. One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge's for life's finest moments become part of its brilliant legacy. Claridge's is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge's is a place that invites you in, embraces you, and make your spirit soar. Guest Services Claridge's Guest Relations department are at the centre of the hotel's most personalised and meaningful moments. You will become a trusted host for our guests, crafting bespoke touches and ensuring every stay feels effortlessly exceptional. Our seasoned and accomplished team blend grace, intuition and genuine warmth as they discover new opportunities to elevate experiences and create stories of distinction every day for our guests. As Guest Relations Executive you will be responsible for: To check arrival reports for accuracy of reservation, guest history, billing information and profiles. Conduct and review VIP arrivals reports for the day and in advance. On review of VIP arrivals select range of VIP's to conduct VIP rooms and suites prior to arrival. Coordinate all VIP requirements and inform the relevant Departments. To ensure VIP status and VIP amenities are correctly recorded in arriving reservations. To review arrivals and departures on a daily basis, ensuring that the high-value guests are being recognised and amenity requirements are communicated to the appropriate departments for action. To support the coordinator in conducting "Pre arrival" emails, calls and questionnaires, recording and informing with relevant requests. To ensure pre arrival requests are being followed through and actioned. Meet and greet guests on arrival, especially VIP and returning guests. Successful candidates for our Guest Relations Executive opportunity will: Have worked in a similar role, within a five star or fine dining environment. Provide intuitive service, with absolute understanding of our guests' needs to create exceptional service experiences, that result in lasting memories. Be a team player who is an avid learner who wants to be challenged and developed. Have a thorough understanding of Forbes and LQA Standards. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Pay: £14.08 per hour (Travel allowance provided) Rotation: 3 weeks on / 3 weeks off Please note: This role is subject to a DBS check, which will be arranged by the company. Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, it is a key village known for its canal locks and scenic Highland setting between Inverness and Fort William. Role Overview We are seeking a professional and customer-focused Receptionist to provide an exceptional front-of-house service. As the first point of contact for residents and visitors, you will create a warm, welcoming, and efficient experience from arrival through to departure, ensuring the highest standards are consistently delivered in line with operational and client expectations. At the heart of the role is a genuine focus on resident experience. You will help create a safe, engaging, and supportive environment where residents feel comfortable, valued, and able to rest and recharge. By building positive, professional relationships and taking a friendly, approachable approach, you will play a key role in shaping a welcoming village atmosphere. You will guide residents throughout their stay, ensuring a smooth arrival experience and providing clear orientation to the village, while promoting facilities, wellbeing initiatives, and social activities that enhance daily life. With a strong awareness of resident needs, you will listen, respond, and elevate concerns where needed, continually looking for opportunities to improve satisfaction. Working closely with the wider team, you will support resident engagement activities and village events, contributing to a vibrant and inclusive community. Through your day-to-day interactions and attention to detail, you will act as a proud ambassador for Sodexo's Remote Living proposition, helping to create a true "home-from-home" experience for every resident. What you'll do: Provide a professional and welcoming reception service to all visitors, guests, and staff Manage check-in/check-out processes, including room allocation and keycard issuing Register visitors, issue passes, and notify hosts of arrivals Answer calls and handle enquiries in a polite, efficient, and timely manner Ensure all guests receive clear information about facilities and services Maintain high standards of customer service at all times Prepare daily and weekly occupancy and usage forecasts Support emergency procedures and act as Emergency Coordinator when required Complete reports and documentation accurately and on time Maintain compliance with Health & Safety, hygiene, and company procedures Report incidents, accidents, near misses, and equipment faults promptly Work collaboratively with team members to ensure smooth reception operations Attend meetings and training sessions as required Carry out additional duties as reasonably requested What you'll bring: Previous experience in a reception or customer-facing role is desirable Strong communication and interpersonal skills, with the ability to engage with people at all levels Excellent organisational skills with the ability to multitask under pressure Computer literate with attention to detail and accuracy Professional, smart, and well-presented at all times Friendly, polite, and customer-focused approach Self-motivated with a proactive and positive attitude Strong team player with the ability to work independently when required Flexible approach to working shifts, including early mornings, evenings, and weekends First Aid Certificate What We Offer Competitive rate of pay All meals and accommodation provided during your working rotation Free on-site facilities, including a fully equipped 24/7 gym and social bar Laundry service available Structured rotation: 3 weeks on / 3 weeks off Why Sodexo? Wellbeing support and Employee Assistance Programme 24/7 virtual GP and retail discounts Pension and development opportunities Inclusive and supportive workplace Join Sodexo and be part of something greater. We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace. Join a team that values you for being you. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Aug 24, 2026
Full time
Pay: £14.08 per hour (Travel allowance provided) Rotation: 3 weeks on / 3 weeks off Please note: This role is subject to a DBS check, which will be arranged by the company. Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, it is a key village known for its canal locks and scenic Highland setting between Inverness and Fort William. Role Overview We are seeking a professional and customer-focused Receptionist to provide an exceptional front-of-house service. As the first point of contact for residents and visitors, you will create a warm, welcoming, and efficient experience from arrival through to departure, ensuring the highest standards are consistently delivered in line with operational and client expectations. At the heart of the role is a genuine focus on resident experience. You will help create a safe, engaging, and supportive environment where residents feel comfortable, valued, and able to rest and recharge. By building positive, professional relationships and taking a friendly, approachable approach, you will play a key role in shaping a welcoming village atmosphere. You will guide residents throughout their stay, ensuring a smooth arrival experience and providing clear orientation to the village, while promoting facilities, wellbeing initiatives, and social activities that enhance daily life. With a strong awareness of resident needs, you will listen, respond, and elevate concerns where needed, continually looking for opportunities to improve satisfaction. Working closely with the wider team, you will support resident engagement activities and village events, contributing to a vibrant and inclusive community. Through your day-to-day interactions and attention to detail, you will act as a proud ambassador for Sodexo's Remote Living proposition, helping to create a true "home-from-home" experience for every resident. What you'll do: Provide a professional and welcoming reception service to all visitors, guests, and staff Manage check-in/check-out processes, including room allocation and keycard issuing Register visitors, issue passes, and notify hosts of arrivals Answer calls and handle enquiries in a polite, efficient, and timely manner Ensure all guests receive clear information about facilities and services Maintain high standards of customer service at all times Prepare daily and weekly occupancy and usage forecasts Support emergency procedures and act as Emergency Coordinator when required Complete reports and documentation accurately and on time Maintain compliance with Health & Safety, hygiene, and company procedures Report incidents, accidents, near misses, and equipment faults promptly Work collaboratively with team members to ensure smooth reception operations Attend meetings and training sessions as required Carry out additional duties as reasonably requested What you'll bring: Previous experience in a reception or customer-facing role is desirable Strong communication and interpersonal skills, with the ability to engage with people at all levels Excellent organisational skills with the ability to multitask under pressure Computer literate with attention to detail and accuracy Professional, smart, and well-presented at all times Friendly, polite, and customer-focused approach Self-motivated with a proactive and positive attitude Strong team player with the ability to work independently when required Flexible approach to working shifts, including early mornings, evenings, and weekends First Aid Certificate What We Offer Competitive rate of pay All meals and accommodation provided during your working rotation Free on-site facilities, including a fully equipped 24/7 gym and social bar Laundry service available Structured rotation: 3 weeks on / 3 weeks off Why Sodexo? Wellbeing support and Employee Assistance Programme 24/7 virtual GP and retail discounts Pension and development opportunities Inclusive and supportive workplace Join Sodexo and be part of something greater. We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace. Join a team that values you for being you. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Here at Hoburne Blue Anchor are looking for a part time Guest & Owner Experience Co-Ordinator to join their team. The successful applicant will benefit from: Competitive pay Hoburne benefits platform Hoburne Team Card which includes 50% off Food and Drink Free membership at Hoburne Golf Parks Discounts on holidays Access to our leisure facilities on all our parks 33 working days holiday (pro-rata for part-time) Access to our Employee Assistance Programme (EAP) To deliver exceptional service to guests and owners by managing reception operations, maintaining owner accounts, handling aftersales processes, supporting sales, and ensuring administrative assistance, while championing face-to-face communication. Key responsibilities Update and maintain accurate records for bookings, owner accounts, and financial transactions. Process Private Let and Leisure Passes efficiently, ensuring all necessary documentation and approvals are complete. Assist in resolving account balances, payments, and overdue invoices. Assist owners with post-sale queries and coordinate aftersales services, providing regular updates, ensuring the home's aftersales issues are resolved within a given timeline. Understand ownership processes, booking of appointments and completing the handling of initial enquiries to support the sales team effectively. Greet and assist guests with check-ins, check-outs, and inquiries, ensuring a high level of service. Champion face-to-face communication to foster stronger relationships and resolve issues effectively. Key Skills and Qualifications: Previous experience in a receptionist or administrative role, preferably in hospitality or a holiday park environment. Strong communication skills, both written and verbal, with the ability to build rapport with both guests and owners. Excellent organisational and multitasking abilities with attention to detail. Knowledge in Microsoft Office and other office software, with the ability to learn and use park management systems. This is a fixed term contract, offering 16 hours per week. Shift flexibility ranging - shift range in peak season is up to 8am shift start or a 10pm shift finish.The nature of our business necessitates that the successful applicant will be required to work some evenings, weekends, and Bank Holidays. The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.
Aug 23, 2026
Full time
Here at Hoburne Blue Anchor are looking for a part time Guest & Owner Experience Co-Ordinator to join their team. The successful applicant will benefit from: Competitive pay Hoburne benefits platform Hoburne Team Card which includes 50% off Food and Drink Free membership at Hoburne Golf Parks Discounts on holidays Access to our leisure facilities on all our parks 33 working days holiday (pro-rata for part-time) Access to our Employee Assistance Programme (EAP) To deliver exceptional service to guests and owners by managing reception operations, maintaining owner accounts, handling aftersales processes, supporting sales, and ensuring administrative assistance, while championing face-to-face communication. Key responsibilities Update and maintain accurate records for bookings, owner accounts, and financial transactions. Process Private Let and Leisure Passes efficiently, ensuring all necessary documentation and approvals are complete. Assist in resolving account balances, payments, and overdue invoices. Assist owners with post-sale queries and coordinate aftersales services, providing regular updates, ensuring the home's aftersales issues are resolved within a given timeline. Understand ownership processes, booking of appointments and completing the handling of initial enquiries to support the sales team effectively. Greet and assist guests with check-ins, check-outs, and inquiries, ensuring a high level of service. Champion face-to-face communication to foster stronger relationships and resolve issues effectively. Key Skills and Qualifications: Previous experience in a receptionist or administrative role, preferably in hospitality or a holiday park environment. Strong communication skills, both written and verbal, with the ability to build rapport with both guests and owners. Excellent organisational and multitasking abilities with attention to detail. Knowledge in Microsoft Office and other office software, with the ability to learn and use park management systems. This is a fixed term contract, offering 16 hours per week. Shift flexibility ranging - shift range in peak season is up to 8am shift start or a 10pm shift finish.The nature of our business necessitates that the successful applicant will be required to work some evenings, weekends, and Bank Holidays. The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.
We are looking for individuals who want to join our Team in Lakenheath, UK JOBOPENING Title: Center Operations Coordinator Location: Lakenheath, Brandon Start date: Immediately Job-Type: Full Time (40 hours/week)- Temporary role covering for leave August 1, 2026- July 31, 2027 U.S. Citizenship Required Working Conditions : Normal office/Military base environment with regular exposure to offsite or outdoor events and activities. Medium work. Up to 25% travel. General Summary : The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities. Principal Duties and Responsibilities ( Essential Duties) Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution. Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence. Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment, and monitor supply inventory and replenish stock. Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues' evaluations of USO Center operations and program delivery. Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center's social media presence by maintaining the Center's website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center's social media content adheres to USO guidelines. Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases. May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders. Job Qualifications High school diploma or equivalent. Minimum2 yearswork experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs. Able to achieve desired results while working collaboratively in a team environment. Demonstrated proficiency in written and oral communications. General knowledge of military community preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business functions. Able to perform basic math and follow proper cash/donation handling and reporting procedures. General knowledge of safe food handling and storage practices. Ability to design & format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred. Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located at RAF Lakenheath in Suffolk, England. Preference will be given to local candidates within commuting distance of the location. U.S. Citizenship Required This position requires candidates to be currently located in Lakenheath with sponsorship already in place. We do not offer sponsorship for this position. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. USO locations will adhere to local area and DOD guidelines regarding COVID-19 vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements. A resume and cover letter are required for full consideration. Background check - education, criminal, and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. DOCPER/SOFA/Logistical Support Status This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73. French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Aug 21, 2026
Full time
We are looking for individuals who want to join our Team in Lakenheath, UK JOBOPENING Title: Center Operations Coordinator Location: Lakenheath, Brandon Start date: Immediately Job-Type: Full Time (40 hours/week)- Temporary role covering for leave August 1, 2026- July 31, 2027 U.S. Citizenship Required Working Conditions : Normal office/Military base environment with regular exposure to offsite or outdoor events and activities. Medium work. Up to 25% travel. General Summary : The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities. Principal Duties and Responsibilities ( Essential Duties) Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution. Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence. Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment, and monitor supply inventory and replenish stock. Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues' evaluations of USO Center operations and program delivery. Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center's social media presence by maintaining the Center's website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center's social media content adheres to USO guidelines. Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases. May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders. Job Qualifications High school diploma or equivalent. Minimum2 yearswork experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs. Able to achieve desired results while working collaboratively in a team environment. Demonstrated proficiency in written and oral communications. General knowledge of military community preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business functions. Able to perform basic math and follow proper cash/donation handling and reporting procedures. General knowledge of safe food handling and storage practices. Ability to design & format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred. Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located at RAF Lakenheath in Suffolk, England. Preference will be given to local candidates within commuting distance of the location. U.S. Citizenship Required This position requires candidates to be currently located in Lakenheath with sponsorship already in place. We do not offer sponsorship for this position. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. USO locations will adhere to local area and DOD guidelines regarding COVID-19 vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements. A resume and cover letter are required for full consideration. Background check - education, criminal, and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. DOCPER/SOFA/Logistical Support Status This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73. French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
United Way of Massachusetts Bay and Merrimack Valley
Brandon, Suffolk
If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose. Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families. To view our current job openings and start your journey with the USO, please browse the listings below. We look forward to welcoming you to our team and working together to serve those who serve us. Center Operations Coordinator (Temporary) With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work Don't just take our word for it-our people have spoken. According to the Great Place to Work survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning-it's not "just a job" 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities. Principal Duties and Responsibilities ( Essential Duties) Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution. Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence. Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment, and monitor supply inventory and replenish stock. Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues' evaluations of USO Center operations and program delivery. Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center's social media presence by maintaining the Center's website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center's social media content adheres to USO guidelines. Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases. May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders. Job Specifications High school diploma or equivalent. 0-2 years work experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs. Able to achieve desired results while working collaboratively in a team environment. Demonstrated proficiency in written and oral communications. General knowledge of military community preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business functions. Able to perform basic math and follow proper cash/donation handling and reporting procedures. General knowledge of safe food handling and storage practices. Ability to design & format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred. Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located in Lakenheath, UK. Preference will be given to local candidates within commuting distance to the location. This is a temporary position ending August 31, 2027. This position requires candidates to be currently located in Lakenheath with sponsorship already in place. We do not offer sponsorship for this position. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. We are excited to offer an opportunity for this role in partnership with B.French Consulting GmbH and the USO. To be eligible for this role, you must be a U.S. Citizen with a UK Work Authorization (Vignette). You must also have base access to RAF Lakenheath, UK.Due to UK hiring requirements, the USO hires all employees through the employment agency of BFrench Consulting. BFrench Consulting will handle all HR-related processes, including but not limited to benefits, payroll and compliance, while the employee will work directly with the USO to fulfill the job responsibilities. Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that's not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
Aug 21, 2026
Full time
If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose. Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families. To view our current job openings and start your journey with the USO, please browse the listings below. We look forward to welcoming you to our team and working together to serve those who serve us. Center Operations Coordinator (Temporary) With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work Don't just take our word for it-our people have spoken. According to the Great Place to Work survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning-it's not "just a job" 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities. Principal Duties and Responsibilities ( Essential Duties) Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution. Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence. Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment, and monitor supply inventory and replenish stock. Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues' evaluations of USO Center operations and program delivery. Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center's social media presence by maintaining the Center's website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center's social media content adheres to USO guidelines. Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases. May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders. Job Specifications High school diploma or equivalent. 0-2 years work experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs. Able to achieve desired results while working collaboratively in a team environment. Demonstrated proficiency in written and oral communications. General knowledge of military community preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business functions. Able to perform basic math and follow proper cash/donation handling and reporting procedures. General knowledge of safe food handling and storage practices. Ability to design & format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred. Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located in Lakenheath, UK. Preference will be given to local candidates within commuting distance to the location. This is a temporary position ending August 31, 2027. This position requires candidates to be currently located in Lakenheath with sponsorship already in place. We do not offer sponsorship for this position. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. We are excited to offer an opportunity for this role in partnership with B.French Consulting GmbH and the USO. To be eligible for this role, you must be a U.S. Citizen with a UK Work Authorization (Vignette). You must also have base access to RAF Lakenheath, UK.Due to UK hiring requirements, the USO hires all employees through the employment agency of BFrench Consulting. BFrench Consulting will handle all HR-related processes, including but not limited to benefits, payroll and compliance, while the employee will work directly with the USO to fulfill the job responsibilities. Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that's not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
Events Coordinator Salary: £27,000 Hours: Full-time 5 over 7 Based at Ampleforth Abbey, Ampleforth YO62 4EN About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We're looking for an organised, detail-oriented Events Coordinator to manage bookings and logistics for group tours, conferences, and events. You'll be the main point of contact for clients from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience. Key Responsibilities Deliver fantastic guest service as a coordinator for event bookings, providing a consistently excellent level of guest service. Capture event enquiries, securing all enquiries with relevant contracts and deposits, delivering personalised show arounds, and being the point of contact for guests Manage the reservations and events inbox with efficiency and attention to detail, prioritising enquiries to deliver prompt, professional responses while effectively managing own time and workload Organise and coordinate events from start to finish before handing over event requirements to our operations team to deliver the experience Coordinate scheduling, availability, and logistics with internal teams (venues, catering, transport, tour guides, AV/tech providers) Prepare and send quotes, contracts, invoices, and confirmations to clients Manage the events calendar and prevent double-bookings or scheduling conflicts Liaise with clients to understand requirements and tailor packages accordingly Coordinate with vendors and suppliers to secure services and negotiate rates Track deposits, payments, and outstanding balances Collect post-event feedback and maintain client relationships for repeat business Maintain accurate records in the booking/CRM system Support marketing efforts by identifying upsell opportunities (add-ons, upgrades, extended tours) We are looking for someone who has; GCSEs (or equivalent) including English and Maths. Own transport required located Ampleforth 2 years previous experience in events coordination, hospitality, tourism or a related field. Strong organisational skills with the ability to manage multiple bookings simultaneously. Excellent written and verbal communication skills. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Comfortable using booking/CRM software, spreadsheets, and calendar tools Customer-service oriented with a problem-solving mindset What we offer Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to a DBS check and satisfactory references. If you enjoy working in a friendly, peaceful atmosphere, meeting new people, being part of a hardworking team, Ampleforth Abbey is perfect for you! Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 21, 2026
Full time
Events Coordinator Salary: £27,000 Hours: Full-time 5 over 7 Based at Ampleforth Abbey, Ampleforth YO62 4EN About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We're looking for an organised, detail-oriented Events Coordinator to manage bookings and logistics for group tours, conferences, and events. You'll be the main point of contact for clients from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience. Key Responsibilities Deliver fantastic guest service as a coordinator for event bookings, providing a consistently excellent level of guest service. Capture event enquiries, securing all enquiries with relevant contracts and deposits, delivering personalised show arounds, and being the point of contact for guests Manage the reservations and events inbox with efficiency and attention to detail, prioritising enquiries to deliver prompt, professional responses while effectively managing own time and workload Organise and coordinate events from start to finish before handing over event requirements to our operations team to deliver the experience Coordinate scheduling, availability, and logistics with internal teams (venues, catering, transport, tour guides, AV/tech providers) Prepare and send quotes, contracts, invoices, and confirmations to clients Manage the events calendar and prevent double-bookings or scheduling conflicts Liaise with clients to understand requirements and tailor packages accordingly Coordinate with vendors and suppliers to secure services and negotiate rates Track deposits, payments, and outstanding balances Collect post-event feedback and maintain client relationships for repeat business Maintain accurate records in the booking/CRM system Support marketing efforts by identifying upsell opportunities (add-ons, upgrades, extended tours) We are looking for someone who has; GCSEs (or equivalent) including English and Maths. Own transport required located Ampleforth 2 years previous experience in events coordination, hospitality, tourism or a related field. Strong organisational skills with the ability to manage multiple bookings simultaneously. Excellent written and verbal communication skills. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Comfortable using booking/CRM software, spreadsheets, and calendar tools Customer-service oriented with a problem-solving mindset What we offer Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to a DBS check and satisfactory references. If you enjoy working in a friendly, peaceful atmosphere, meeting new people, being part of a hardworking team, Ampleforth Abbey is perfect for you! Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & ComplianceManage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. Must have administrative experience within professional services What you'll get in return This role is paying 2,000, excellent benefits and a fantastic business which promotes self-development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 17, 2026
Full time
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & ComplianceManage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. Must have administrative experience within professional services What you'll get in return This role is paying 2,000, excellent benefits and a fantastic business which promotes self-development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jul 31, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
About us We're Morden College: an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we're building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported. We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 at the award-winning John Morden Centre. At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden College team, you'll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference. Job Purpose The Activities Coordinator plays a key role in enhancing the quality of life of residents by developing and delivering a diverse, engaging, and person-centred wellbeing programme. The postholder will support residents to maintain a sense of purpose, independence, belonging, and fulfilment by providing meaningful activities tailored to their interests, abilities, and life experiences. The role requires an individual who is creative, compassionate, and organised, with the ability to work independently and collaboratively. The Activities Coordinator will promote dignity, choice, inclusion, and positive risk-taking, supporting residents to live fulfilling lives while maintaining their wellbeing and independence. Key Duties and Responsibilities Resident Wellbeing and Engagement Develop, coordinate, and deliver a varied programme of meaningful activities that reflect residents' interests, preferences, cultural backgrounds, and abilities. Involve residents in planning and evaluating activities to ensure programmes remain engaging, inclusive, and person-centred. Promote opportunities that encourage social interaction, independence, confidence, and participation. Support residents to attend and engage in activities, offering encouragement and assistance where required. Use residents' life histories, hobbies, and experiences to inform individual and group activity planning. Provide companionship, emotional support, and reassurance to residents who may be anxious, isolated, confused, or distressed. Accompany residents on walks, outings, and community visits where appropriate. Work collaboratively with care staff to ensure wellbeing activities complement individual care plans and support holistic care delivery. Programme Planning and Delivery Plan, organise, and facilitate a wide range of activities including recreational, therapeutic, educational, social, cultural, and intergenerational events. Produce and distribute a monthly wellbeing programme in accessible formats. Research and develop partnerships with local organisations, community groups, entertainers, schools, volunteers, and guest speakers. Support special events, celebrations, themed activities, and seasonal programmes throughout the year. Ensure all activities are delivered safely and are appropriately risk assessed. Record Keeping and Administration Maintain accurate and timely records of resident participation, engagement, and outcomes using electronic care systems, including Nourish. Upload photographs and activity updates in line with consent requirements and organisational policies. Maintain activity schedules, attendance records, and evaluation information to demonstrate service effectiveness. Ensure resident information and records are managed confidentially and in accordance with GDPR requirements. Communication and Team Working Build effective relationships with residents, relatives, colleagues, volunteers, and external partners. Communicate openly and professionally to ensure positive working relationships across the organisation. Participate in team meetings, supervision sessions, training events, and organisational activities as required. Support volunteers and external visitors involved in activity provision, ensuring they are welcomed, briefed, and supported appropriately. Safeguarding, Compliance and Quality Promote and safeguard the welfare, rights, dignity, and wellbeing of all residents. Understand and fulfil responsibilities relating to adult safeguarding, whistleblowing, and incident reporting procedures. Adhere to organisational policies, procedures, and regulatory requirements, including Care Quality Commission (CQC) standards. Comply with all statutory requirements relating to Health and Safety, Fire Safety, Infection Prevention and Control, Food Safety, Manual Handling, and Equality and Diversity. Take responsibility for personal health and safety and contribute to maintaining a safe environment for residents, visitors, and colleagues. General Responsibilities Maintain the highest standards of confidentiality and information security at all times. Demonstrate professionalism and act as a positive ambassador for Morden College. Foster a culture of inclusion, kindness, teamwork, and continuous improvement. Undertake all mandatory training and participate in ongoing learning and development opportunities. Participate fully in performance reviews, supervision, and appraisal processes. Achieve agreed performance objectives and maintain professional standards. Comply with the Health and Safety at Work Act 1974, Data Protection Act 2018, UK GDPR, and all organisational policies and procedures. Undertake any other duties that are reasonably commensurate with the level and responsibilities of the role. Skills, Qualifications and Experience Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents, relatives and colleagues. Good organisational and time management skills. Ability to plan, coordinate and deliver a varied programme of meaningful activities. Basic IT skills for recording activities and maintaining documentation. Ability to work independently and as part of a team. Essential Qualifications Good standard of literacy and numeracy. Relevant qualification in Health & Social Care, Activities Coordination, Dementia Care Essential Criteria Experience of working with older people, including those living with dementia. Understanding of person-centred care and wellbeing principles. Ability to motivate and engage residents with varying needs and abilities. Flexible approach to working hours, including occasional weekends and events. Commitment to safeguarding, equality, diversity and inclusion. Desirable Criteria Previous experience in an Activities Coordinator or Wellbeing role within a care setting. Knowledge of dementia-friendly activities and reminiscence work. Experience of organising community events and working with volunteers. Benefits Morden College offers a comprehensive range of employee benefits, including: 25 days annual leave 40% Staff Discount at Café 19 SimplyHealth Cash Plan EAP: WeCare 20 days sick pay Life Insurance 2x Salary Free on-site parking Electric Vehicle Charging Eye Health Pension
Jul 31, 2026
Full time
About us We're Morden College: an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we're building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported. We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 at the award-winning John Morden Centre. At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden College team, you'll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference. Job Purpose The Activities Coordinator plays a key role in enhancing the quality of life of residents by developing and delivering a diverse, engaging, and person-centred wellbeing programme. The postholder will support residents to maintain a sense of purpose, independence, belonging, and fulfilment by providing meaningful activities tailored to their interests, abilities, and life experiences. The role requires an individual who is creative, compassionate, and organised, with the ability to work independently and collaboratively. The Activities Coordinator will promote dignity, choice, inclusion, and positive risk-taking, supporting residents to live fulfilling lives while maintaining their wellbeing and independence. Key Duties and Responsibilities Resident Wellbeing and Engagement Develop, coordinate, and deliver a varied programme of meaningful activities that reflect residents' interests, preferences, cultural backgrounds, and abilities. Involve residents in planning and evaluating activities to ensure programmes remain engaging, inclusive, and person-centred. Promote opportunities that encourage social interaction, independence, confidence, and participation. Support residents to attend and engage in activities, offering encouragement and assistance where required. Use residents' life histories, hobbies, and experiences to inform individual and group activity planning. Provide companionship, emotional support, and reassurance to residents who may be anxious, isolated, confused, or distressed. Accompany residents on walks, outings, and community visits where appropriate. Work collaboratively with care staff to ensure wellbeing activities complement individual care plans and support holistic care delivery. Programme Planning and Delivery Plan, organise, and facilitate a wide range of activities including recreational, therapeutic, educational, social, cultural, and intergenerational events. Produce and distribute a monthly wellbeing programme in accessible formats. Research and develop partnerships with local organisations, community groups, entertainers, schools, volunteers, and guest speakers. Support special events, celebrations, themed activities, and seasonal programmes throughout the year. Ensure all activities are delivered safely and are appropriately risk assessed. Record Keeping and Administration Maintain accurate and timely records of resident participation, engagement, and outcomes using electronic care systems, including Nourish. Upload photographs and activity updates in line with consent requirements and organisational policies. Maintain activity schedules, attendance records, and evaluation information to demonstrate service effectiveness. Ensure resident information and records are managed confidentially and in accordance with GDPR requirements. Communication and Team Working Build effective relationships with residents, relatives, colleagues, volunteers, and external partners. Communicate openly and professionally to ensure positive working relationships across the organisation. Participate in team meetings, supervision sessions, training events, and organisational activities as required. Support volunteers and external visitors involved in activity provision, ensuring they are welcomed, briefed, and supported appropriately. Safeguarding, Compliance and Quality Promote and safeguard the welfare, rights, dignity, and wellbeing of all residents. Understand and fulfil responsibilities relating to adult safeguarding, whistleblowing, and incident reporting procedures. Adhere to organisational policies, procedures, and regulatory requirements, including Care Quality Commission (CQC) standards. Comply with all statutory requirements relating to Health and Safety, Fire Safety, Infection Prevention and Control, Food Safety, Manual Handling, and Equality and Diversity. Take responsibility for personal health and safety and contribute to maintaining a safe environment for residents, visitors, and colleagues. General Responsibilities Maintain the highest standards of confidentiality and information security at all times. Demonstrate professionalism and act as a positive ambassador for Morden College. Foster a culture of inclusion, kindness, teamwork, and continuous improvement. Undertake all mandatory training and participate in ongoing learning and development opportunities. Participate fully in performance reviews, supervision, and appraisal processes. Achieve agreed performance objectives and maintain professional standards. Comply with the Health and Safety at Work Act 1974, Data Protection Act 2018, UK GDPR, and all organisational policies and procedures. Undertake any other duties that are reasonably commensurate with the level and responsibilities of the role. Skills, Qualifications and Experience Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents, relatives and colleagues. Good organisational and time management skills. Ability to plan, coordinate and deliver a varied programme of meaningful activities. Basic IT skills for recording activities and maintaining documentation. Ability to work independently and as part of a team. Essential Qualifications Good standard of literacy and numeracy. Relevant qualification in Health & Social Care, Activities Coordination, Dementia Care Essential Criteria Experience of working with older people, including those living with dementia. Understanding of person-centred care and wellbeing principles. Ability to motivate and engage residents with varying needs and abilities. Flexible approach to working hours, including occasional weekends and events. Commitment to safeguarding, equality, diversity and inclusion. Desirable Criteria Previous experience in an Activities Coordinator or Wellbeing role within a care setting. Knowledge of dementia-friendly activities and reminiscence work. Experience of organising community events and working with volunteers. Benefits Morden College offers a comprehensive range of employee benefits, including: 25 days annual leave 40% Staff Discount at Café 19 SimplyHealth Cash Plan EAP: WeCare 20 days sick pay Life Insurance 2x Salary Free on-site parking Electric Vehicle Charging Eye Health Pension
We are currently looking for a calm, self-sufficient, and dynamic individual to join a varied Office Administrator role working for a national company in gorgeous offices based in the heart of Birmingham city centre. This position is ideal for someone who enjoys working in a fast-paced, professional, and creative environment where no two days are the same. As one of the first faces of the company, you will play a key role in delivering a welcoming and professional experience to visitors, clients, and colleagues while supporting the wider team across a variety of administrative and coordination tasks. We are ideally looking for someone with previous experience within administration, coordination, or customer-facing roles who demonstrates a proactive, can-do attitude and is willing to go above and beyond to support the business. Key Responsibilities Acting as the first point of contact for the business, managing incoming calls, correspondence, and greeting guests in a professional and welcoming manner Booking and coordinating meeting rooms for clients and colleagues Coordinating and supporting the delivery of internal and external events when required Supporting directors with ongoing projects, providing updates, and assisting with administrative coordination Assisting with the creation and distribution of internal and external communications Arranging international travel when required Managing office supplies, stock levels, and facilities to ensure the smooth day-to-day running of the office Preparing and organising monthly project documentation alongside line managers Supporting the onboarding process for new starters, helping to create a positive and seamless experience Building and maintaining strong relationships with key stakeholders Providing general administrative support across the wider team Requirements Previous experience within an administration, coordination, or customer-facing role Excellent organisational skills with the ability to multitask effectively Strong teamwork and communication skills Confidence when dealing with guests, clients, and senior stakeholders Ability to remain calm and adaptable in a fast-paced environment Proficiency in Microsoft Office and Outlook Ability to handle tasks with confidentiality and discretion A welcoming, professional, and proactive personality Previous experience within a professional services environment would be advantageous Call Bard for more information on or apply now to be considered.
May 27, 2026
Full time
We are currently looking for a calm, self-sufficient, and dynamic individual to join a varied Office Administrator role working for a national company in gorgeous offices based in the heart of Birmingham city centre. This position is ideal for someone who enjoys working in a fast-paced, professional, and creative environment where no two days are the same. As one of the first faces of the company, you will play a key role in delivering a welcoming and professional experience to visitors, clients, and colleagues while supporting the wider team across a variety of administrative and coordination tasks. We are ideally looking for someone with previous experience within administration, coordination, or customer-facing roles who demonstrates a proactive, can-do attitude and is willing to go above and beyond to support the business. Key Responsibilities Acting as the first point of contact for the business, managing incoming calls, correspondence, and greeting guests in a professional and welcoming manner Booking and coordinating meeting rooms for clients and colleagues Coordinating and supporting the delivery of internal and external events when required Supporting directors with ongoing projects, providing updates, and assisting with administrative coordination Assisting with the creation and distribution of internal and external communications Arranging international travel when required Managing office supplies, stock levels, and facilities to ensure the smooth day-to-day running of the office Preparing and organising monthly project documentation alongside line managers Supporting the onboarding process for new starters, helping to create a positive and seamless experience Building and maintaining strong relationships with key stakeholders Providing general administrative support across the wider team Requirements Previous experience within an administration, coordination, or customer-facing role Excellent organisational skills with the ability to multitask effectively Strong teamwork and communication skills Confidence when dealing with guests, clients, and senior stakeholders Ability to remain calm and adaptable in a fast-paced environment Proficiency in Microsoft Office and Outlook Ability to handle tasks with confidentiality and discretion A welcoming, professional, and proactive personality Previous experience within a professional services environment would be advantageous Call Bard for more information on or apply now to be considered.
Job title: Counselling Support and Outreach Coordinator - South and West Wales Reports to: Therapies Assessor and Service Manager Salary: Salary of £24,840 per annum Location: Hybrid with at least 1 day per week in Head Office in Llantrisant, with travel around area covered. Office attendance expectations may change depending on candidate. Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families Our values and commitment: Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non negotiable. We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose. Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve. If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you. 2wish Cymru & 2wish: 2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. Main duties: Service: To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team To contact all individuals within 48 hours of receiving a support service referral To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness To set up, coordinate and support in the delivery of the focus support groups To plan, organise and attend bi-monthly family and sibling events To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals Attend any other relevant forums To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required To send one-year anniversary thinking of you cards to bereaved families To work consistently to raise awareness of 2wish in the community and with key partners Contribute on the social media platforms maintained by 2wish Support in the planning of and attend the annual 2wish Conference To submit monthly/quarterly/annual reports to management as required To signpost and/or refer to other agencies as required that can provide support as needed General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. What we do for you: Contract type: Permanent Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family . click apply for full job details
May 26, 2026
Full time
Job title: Counselling Support and Outreach Coordinator - South and West Wales Reports to: Therapies Assessor and Service Manager Salary: Salary of £24,840 per annum Location: Hybrid with at least 1 day per week in Head Office in Llantrisant, with travel around area covered. Office attendance expectations may change depending on candidate. Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families Our values and commitment: Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non negotiable. We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose. Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve. If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you. 2wish Cymru & 2wish: 2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. Main duties: Service: To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team To contact all individuals within 48 hours of receiving a support service referral To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness To set up, coordinate and support in the delivery of the focus support groups To plan, organise and attend bi-monthly family and sibling events To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals Attend any other relevant forums To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required To send one-year anniversary thinking of you cards to bereaved families To work consistently to raise awareness of 2wish in the community and with key partners Contribute on the social media platforms maintained by 2wish Support in the planning of and attend the annual 2wish Conference To submit monthly/quarterly/annual reports to management as required To signpost and/or refer to other agencies as required that can provide support as needed General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. What we do for you: Contract type: Permanent Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family . click apply for full job details
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Provide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & Compliance Manage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. What you'll get in return This role is paying £25,000, excellent benefits and a fantastic business which promotes self development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2026
Full time
Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Provide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & Compliance Manage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. What you'll get in return This role is paying £25,000, excellent benefits and a fantastic business which promotes self development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Centre Operations Coordinator Location: Oxford Salary: £27,500 per annum Hours: Monday to Friday, 8:30am - 5:30pm Start Date: ASAP We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands-on role, ideal for someone who enjoys delivering excellent service, supporting day-to-day operations, and maintaining high standards across a professional environment. Role OverviewYou will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support. Key Responsibilities Deliver an outstanding service experience to all customers, visitors, and stakeholders. Provide a warm and professional welcome to all guests at the centre. Conduct viewings and support customer move-ins smoothly and efficiently. Maintain high standards across the centre, including meeting rooms and show offices. Support billing, revenue capture, and the promotion of additional services. Carry out health & safety checks and ensure compliance with company processes. Manage incident reporting, accident records, and relevant compliance documentation. Support GDPR and AML processes, including customer verification. Coordinate contractors and planned works, ensuring all required documentation is completed. Escalate issues and risks to the Centre Operations Manager as needed. About You Previous customer service experience is essential. Confident using Microsoft Office 365, including Word, Excel, and Outlook. Highly organised with excellent attention to detail. Strong communicator with the ability to build good relationships. Able to work independently with minimal supervision. Hardworking, reliable, motivated, and adaptable. A strong team player with a positive, can-do attitude. Benefits Competitive salary of £27,500. Monday to Friday working pattern, no weekends. Full training and support provided. Opportunity to work in a professional and supportive environment. Immediate start available. How to Apply If you are an organised, customer-focused individual looking for your next opportunity in Oxford, apply today.
May 20, 2026
Full time
Centre Operations Coordinator Location: Oxford Salary: £27,500 per annum Hours: Monday to Friday, 8:30am - 5:30pm Start Date: ASAP We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands-on role, ideal for someone who enjoys delivering excellent service, supporting day-to-day operations, and maintaining high standards across a professional environment. Role OverviewYou will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support. Key Responsibilities Deliver an outstanding service experience to all customers, visitors, and stakeholders. Provide a warm and professional welcome to all guests at the centre. Conduct viewings and support customer move-ins smoothly and efficiently. Maintain high standards across the centre, including meeting rooms and show offices. Support billing, revenue capture, and the promotion of additional services. Carry out health & safety checks and ensure compliance with company processes. Manage incident reporting, accident records, and relevant compliance documentation. Support GDPR and AML processes, including customer verification. Coordinate contractors and planned works, ensuring all required documentation is completed. Escalate issues and risks to the Centre Operations Manager as needed. About You Previous customer service experience is essential. Confident using Microsoft Office 365, including Word, Excel, and Outlook. Highly organised with excellent attention to detail. Strong communicator with the ability to build good relationships. Able to work independently with minimal supervision. Hardworking, reliable, motivated, and adaptable. A strong team player with a positive, can-do attitude. Benefits Competitive salary of £27,500. Monday to Friday working pattern, no weekends. Full training and support provided. Opportunity to work in a professional and supportive environment. Immediate start available. How to Apply If you are an organised, customer-focused individual looking for your next opportunity in Oxford, apply today.
We're looking for a Facilities Manager for the National Trust's County Down group of properties. Supported by their Facilities Coordinators, they will lead facilities teams at Mount Stewart, Castle Ward and Rowallane Garden to help look after our beautiful places and the infrastructure that supports our staff, volunteers and visitors to get the most benefit from them. Interviews will be held at one of our sites on Friday 12th June. Salary: £35,000 per annum Hours: 37.5 hours per week, this is an operational role with a requirement to work on-site. Contract: Permanent What it's like to work here The County Down Property Group's three sites together represent some of the most significant cultural, natural and built heritage in Northern Ireland. Mount Stewart boasts architectural gems including the neo-classical house and the Temple of the Winds, and stunning gardens. Castle Ward is a unique 18th-century mansion famed for its mixture of architectural styles and interiors complemented by the beautiful Victorian Garden and fantastic walking and cycling trails beside the lough or through sheltered woodlands. Rowallane Garden is one of the most beautiful in Northern Ireland featuring unusual plants, seasonal colour palettes and many striking features. It is ideal for leisurely walks, quick refreshments in the café or simply relaxing in nature. Our Facilities Manager will play a key role as part of a team of over 150 staff members and 350 volunteers across County Down who have a shared sense of purpose in caring for these wonderful places together, providing a wide range of public benefit to our visitors and local communities. Last year we welcomed nearly half a million visitors across all three sites and have ambitions to grow our appeal further. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll work across all three sites and while we will be happy to discuss at which site you are based, you will have facilities management responsibility for all three properties. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You will work on site, be part of the Property Leadership Team, and the duty manager team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for We'd love to hear from you if you're: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
May 19, 2026
Full time
We're looking for a Facilities Manager for the National Trust's County Down group of properties. Supported by their Facilities Coordinators, they will lead facilities teams at Mount Stewart, Castle Ward and Rowallane Garden to help look after our beautiful places and the infrastructure that supports our staff, volunteers and visitors to get the most benefit from them. Interviews will be held at one of our sites on Friday 12th June. Salary: £35,000 per annum Hours: 37.5 hours per week, this is an operational role with a requirement to work on-site. Contract: Permanent What it's like to work here The County Down Property Group's three sites together represent some of the most significant cultural, natural and built heritage in Northern Ireland. Mount Stewart boasts architectural gems including the neo-classical house and the Temple of the Winds, and stunning gardens. Castle Ward is a unique 18th-century mansion famed for its mixture of architectural styles and interiors complemented by the beautiful Victorian Garden and fantastic walking and cycling trails beside the lough or through sheltered woodlands. Rowallane Garden is one of the most beautiful in Northern Ireland featuring unusual plants, seasonal colour palettes and many striking features. It is ideal for leisurely walks, quick refreshments in the café or simply relaxing in nature. Our Facilities Manager will play a key role as part of a team of over 150 staff members and 350 volunteers across County Down who have a shared sense of purpose in caring for these wonderful places together, providing a wide range of public benefit to our visitors and local communities. Last year we welcomed nearly half a million visitors across all three sites and have ambitions to grow our appeal further. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll work across all three sites and while we will be happy to discuss at which site you are based, you will have facilities management responsibility for all three properties. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You will work on site, be part of the Property Leadership Team, and the duty manager team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for We'd love to hear from you if you're: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Client Services and Meeting Coordinator. Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-House Provide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & Compliance Manage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. What you'll get in return This role is paying £25,000, excellent benefits and a fantastic business which promotes self development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
May 19, 2026
Full time
Client Services and Meeting Coordinator. Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-House Provide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & Compliance Manage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. What you'll get in return This role is paying £25,000, excellent benefits and a fantastic business which promotes self development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Facilities Assistant / Workplace Coordinator Contract until July 2026 (potenital extension) Monday - Friday 8am - 5pm We are currently recruiting on behalf of a global facilities and property services organisation for a Facilities Coordinator to support operations at a busy client site in Crawley. This is a hands-on facilities role supporting day-to-day building operations, workplace services, and client coordination within a professional corporate environment. Key Responsibilities: Acting as the main point of contact for visitors, guests, and onsite queries Supporting goods-in, post room, and general facilities operations Coordinating building services including cleaning, catering, coffee services, meeting rooms, and maintenance Assisting with light maintenance duties where required Liaising with vendors, contractors, and service providers Monitoring service delivery against KPIs and SLAs Providing excellent customer service and ensuring high workplace standards Requirements: Previous facilities, workplace, or building support experience preferred Strong Microsoft Office skills (Word, Excel, Outlook) Good communication and interpersonal skills Comfortable with lifting and transporting items as part of the role Full clean driving licence preferred Positive, proactive, and customer-focused attitude What s on Offer: Immediate start available subject to checks Free onsite parking Potential contract extension If interested, please apply with your updated CV today.
May 15, 2026
Contractor
Facilities Assistant / Workplace Coordinator Contract until July 2026 (potenital extension) Monday - Friday 8am - 5pm We are currently recruiting on behalf of a global facilities and property services organisation for a Facilities Coordinator to support operations at a busy client site in Crawley. This is a hands-on facilities role supporting day-to-day building operations, workplace services, and client coordination within a professional corporate environment. Key Responsibilities: Acting as the main point of contact for visitors, guests, and onsite queries Supporting goods-in, post room, and general facilities operations Coordinating building services including cleaning, catering, coffee services, meeting rooms, and maintenance Assisting with light maintenance duties where required Liaising with vendors, contractors, and service providers Monitoring service delivery against KPIs and SLAs Providing excellent customer service and ensuring high workplace standards Requirements: Previous facilities, workplace, or building support experience preferred Strong Microsoft Office skills (Word, Excel, Outlook) Good communication and interpersonal skills Comfortable with lifting and transporting items as part of the role Full clean driving licence preferred Positive, proactive, and customer-focused attitude What s on Offer: Immediate start available subject to checks Free onsite parking Potential contract extension If interested, please apply with your updated CV today.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 14, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
May 13, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 09, 2026
Full time
FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.