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Asset Experience Services - Deputy Team LeadPrzejdź do głównej zawartości Experience Services - Deputy Team Lead page is loaded Asset Experience Services - Deputy Team LeadAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ518246 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Deputy Team Lead (Operational Specialism) # About the Role As Deputy Team Lead for the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will provide leadership focused on the operational specialism while maintaining a hands-on "day job" delivering health & safety, compliance, and operational support to Asset Experience Managers across Royal London managed assets. This dualpurpose role combines team leadership responsibilities with direct operational delivery, ensuring both strategic oversight of operational functions and practical expertise in H&S management, supplier coordination, works management, and ESG support.You will support the Team Leader in driving service excellence, deputise during absences, and serve as the technical expert for operational matters. Your role enables Asset Experience Managers to deliver best-in-class occupier service while maintaining safety compliance and operational efficiency across the Royal London portfolio.# Reporting Structure Reports to the Asset Experience Services Team Leader with collaborative relationships with Asset Experience Managers and the Deputy Team Lead (Technical Specialism). Key Responsibilities # Leadership & Team Management (Operational Focus) Support the Team Leader in line management of operational specialists, including coaching, performance feedback, and development planning. Serve as deputy to the Team Leader, assuming full leadership responsibilities during absences, in conjunction the Deputy Team Lead (Technical Specialism). Act as lead and escalation point for complex operational matters including H&S compliance, statutory obligations, and supplier performance issues. Facilitate knowledge sharing within the operational team, promoting best practice adoption and consistency of approach. Monitor quality of operational outputs including risk registers, compliance documentation, audit readiness, and supplier management. Support team members with technical problem-solving, quality control, and professional development in operational disciplines. Coordinate resource allocation and workload distribution across operational specialists to ensure balanced capacity and timely delivery. Other duties are outlined in the document entitled "RL JD Asset Experience Central Service - Operational team member". Skills & Qualifications # Technical Knowledge Proven experience in property operations, health & safety management, compliance, and supplier coordination. Expert understanding of H&S legislation applicable to property management and ability to implement compliance measures effectively. Strong knowledge of statutory compliance requirements for commercial properties including fire safety, asbestos management, and building regulations. Familiarity with permit-to-work systems, risk assessment methodologies, and safe systems of work. Understanding of building services, maintenance operations, and planned preventative maintenance regimes. Knowledge of ISO14001, quality management systems, and audit processes. Awareness of ESG and sustainability requirements in property management, including EPC regulations and energy management. Experience with property management software platforms and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Demonstrated experience in team leadership, mentoring, or coaching of operational professionals. Ability to manage multiple priorities and deadlines effectively with clear written and verbal communication skills. Data analysis and reporting capabilities with strong attention to detail.# Personal Attributes Strong leadership presence with ability to inspire and support operational specialists while maintaining hands-on delivery. Ability to balance dual responsibilities of team leadership and operational delivery effectively. Proactive approach to anticipating team and client needs, particularly regarding safety and compliance matters. Exceptional attention to detail, particularly concerning safety, compliance documentation, and risk management. Methodical and organised approach to managing compliance activities and documentation. Clear communication skills with ability to explain technical H&S and operational matters accessibly to diverse audiences. Collaborative team player who supports colleagues and fosters a positive, safetyfocused team culture. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG This is an exciting opportunity for a Head of Facilities to join us to develop and deliver our workplace and facilities strategy, ensuring a safe, efficient, sustainable and exceptional environment for colleagues and clients. The Head of Facilities will be a key member of the business services leadership team and will provide strategic oversight of facilities management, workplace experience, health & safety, business continuity, vendor management and sustainability initiatives. Main responsibilities Facilities Operations Oversee all day-to-day facilities management activities within the firm's office. Manage contracted and in-house workplace services including catering, document services (post and print), client reception and Records & Archives . Deliver a first-class working environment for employees and visitors. Implement service improvements and workplace innovations that enhance the employee experience. Develop and implement the firm's workplace and facilities strategy. Ensure facilities operations support the firm's business strategy, growth plans and employee experience objectives. Develop and manage facilities budgets, identifying opportunities for cost reduction and operational efficiencies. Oversee procurement and contracted management activities for cleaning, M&E maintenance, stationery, archives Health, Safety and Compliance Maintain responsibility for all health, safety and environmental compliance matters. Ensure compliance with all relevant legislation, regulations and professional standards. Oversee risk assessments, audits, emergency planning and incident management processes. Maintain business continuity and workplace resilience plans. Promote a culture of safety and well-being across the firm, driving continuous improvement. Supplier and Contract Management Manage relationships with landlords, managing agents and key service providers. Lead procurement exercises and contract negotiations. Establish and monitor service level agreements and performance standards. Ensure suppliers meet contractual, regulatory and sustainability requirements. Sustainability and ESG Drive the firm's workplace sustainability agenda (inc ISO 1401, ESOS and Carbon Footprint measuring and reduction) Identify opportunities to reduce environmental impact and improve resource efficiency. Support the firm's wider ESG objectives through workplace initiatives. Develop sustainability metrics and reporting processes. Lead, develop and mentor the facilities team, and third-party contractors. Foster a culture of service excellence, accountability and continuous improvement. Build strong relationships across all levels of the firm. Office Relocation Programme Lead the planning and execution of the firm's upcoming office relocation project. Manage all phases of the move, including property selection support, workplace strategy, design development, fit-out, mobilisation and post-occupancy activities. Act as the primary liaison between the firm and external consultants, landlords, project managers and contractors. Develop and manage project budgets, timelines, risk registers and governance frameworks. Lead stakeholder engagement and change management activities throughout the relocation programme. Ensure business continuity and minimal disruption during the transition to the new office. About you Ideally you will be able to demonstrate; Significant senior-level facilities management experience, ideally within a professional services, legal or corporate environment. Experience leading complex office relocations, fit-outs or major workplace transformation projects. Certified Membership of the Institute of Workplace and Facilities Management A proven track record of leading internal teams and outsourced service providers. Strong strategic planning and project management capability. Excellent stakeholder management and influencing skills. Commerciality with strong financial management experience. Strong knowledge of health and safety legislation and compliance requirements. Experience of workplace design, space planning and occupancy strategies. Excellent communication and change management skills. Strong analytical and problem-solving abilities. At Howard Kennedy we believe that everyone deserves the space to thrive. We're committed to creating an inclusive recruitment experience that reflects the diversity of both our people and our clients. We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds and identities, and we're committed to ensuring that our recruitment process is fair, transparent, and accessible to all. We understand that every candidate's needs are different If there's anything we can do to make your application journey more comfortable- whether for interviews, assessments, or onboarding-please let us know. We'll work with you to remove any barriers and ensure our recruitment process is comfortable for you. Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid. About Us With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms. Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen. We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace. Our distinctive culture is built on fairness and respect. Guided by the firm's values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work. At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement. As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.

Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. Overview The Head of Bags and Accessories Design leads the Bags and Accessories design team, driving the creative vision and strategy for all accessories lines. This role demands a highly experienced and proactive leader with a strong understanding of luxury fashion, design principles, and market trends, who can thrive in a fast-paced environment. Contributing to and managing all stages of the design process while maintaining composure under pressure and demonstrating a strong understanding of design principles and materials, the role will strategically translate creative concepts into innovative designs aligned with brand aesthetics and market needs. The Head of Bag and Accessories will be responsible for execution within 2 pre-collections (circa 160 samples per collection) and 2 runway collections for Paris (circa 130 samples per collection), plus capsule collections as well as all other special exclusive collaborations. The Head of Bags and Accessories will be responsible for translating the Creative Director's vision into innovative and commercially successful designs, while upholding the brand's aesthetic and ethical values. Location: London, HQ OR Milan/Novara, HQs Your Mission Lead and inspire the Bags and Accessories design team, providing clear direction, mentorship, and support. Collaborate closely with the Creative Director and RTW Design Director, managing their creative vision and translate into qualitative product. Create and develop Mood boards and original inspiration themes to present to Creative Director for the seasonal collection and colour card proposals then highlighting key combinations for each collection to provide to developer with clear information's Lead design and research efforts to identify emerging trends, innovative materials, and new technologies, ensuring the brand remains at the forefront of the industry. Oversee the fabric and prototype archive, ensuring organisation and accessibility for the design team. Develop and execute the seasonal design strategy for all bags and accessories categories, creating 10-15 new styles per event. Weaving new fabrication on key carry over groups (Falabella, Logo, Ryder, Dartmoor) whilst maintaining the identity and brand of the product with the sustainable priority as the identity of the brand. Respond to the BU Director for development helping the process with the timeline of the collection. Collaborate with Merchandiser, understand the structure of the collection and in a meantime be able to share with them the trend of the season. Ability to translate the market needs to beautiful design to get the approval from the Creative Director Oversee the entire design process, from concept development and sketching to correcting protos, ensuring timely delivery and adherence to quality standards. Prepare and distribute design scans and specifications to the Product Manager. Good and clear communication with the product development team in Italy following each fitting and design meeting. Oversee fabric-to-sketch allocation following the product and merchandiser plan as the responsibility of managing budget and production is under them, ensuring effectively management of the design team workload. Be able to the accurate material assignments with the product manager. Create high-quality renderings of accessories and bags for presentations and internal reviews. Develop quick mock-ups of accessories and bags to help the Creative Director to visualise designs and construction. Record detailed notes during fittings and follow-up presentations, ensuring accurate documentation. Prepare materials and presentations for design meetings and concept reviews. Ensure adherence to collection deadlines, managing the accessories and bag design team resources effectively. Ability to work well under pressure, multitask and meet critical deadlines that impact the overall business Ability to work cross-functionality, building strong relationships with other departments Maintain the organisation of the accessories and bags fitting room, ensuring a productive workspace. Your Talent Trend awareness, keeping up with the latest fashion trends, materials and styles Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate with a wide range of stakeholders. Extensive experience in a leadership role within a luxury fashion house, with a focus on accessories and bags, specifically within handbags, small leather goods, keychains, belts and accessories. Proven ability to lead and inspire a design team, fostering a collaborative and creative environment. Strong understanding of the Stella McCartney heritage, ethical values, and brand DNA. Excellent design and technical skills, with a deep understanding of materials, construction techniques, and manufacturing processes. Ability to create and facilitate appropriate timelines for design, with the ability to effectively manage changing priorities at short notice. Affinity with the values of Stella McCartney, the brand identity, and style of the accessories and bags collection. Strong travel budget management and resource allocation skills. Experience with CAD software, Adobe Suite, and Photoshop. Illustrator . Italian language skills are desirable. Knowledge of legal requirements for confidentiality and intellectual property. Reward Up to 50% discount on Stella McCartney products Matched pension contribution up to 6% Extensive private medical and critical illness insurance, as well as life assurance Annual Health Screening 25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave Flexible working/core hours Enhanced Maternity/paternity packages Matched Give as You Earn charity scheme Discounted gym and fitness memberships (Classpass) Health cash plan Physical and Mental Wellbeing Support Services Employee referral bonus Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more. We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine. If you want to join us but cannot see a vacancy that matches your expertise or your ambition right now, we would love to hear from you anyway! Stella McCartney is bold. Our mission is to bring conscience to the industry through our shared values and activist non-conformity. We are committed to make every action count; whether we are leading the way in sustainability or continuing to blur the lines through genderless collections that celebrate our free-thinking individuality, we are accountable for the impact that we have on planet earth and its people. Though our mission is progressive and changes the way the fashion industry works, we remain rooted by our family mindset and connected by a shared trust that inspires inclusivity as well as ground-breaking ideas. We celebrate the life of every member of our global tribe, from the next-gen changemakers pushing us forward to the female icons that have been the heart of our inspiration since 2001. Read more about our brand history here

Siemens Energy in Manchester is seeking a Regional Head of Property Management to oversee multiple Property Managers and portfolios across the region. You will align strategies with company goals and drive performance in RE operations. The role requires 5-8 years CRE management, strong leadership, and a mix of strategic and hands-on capabilities in a multinational environment. This hybrid role supports sustainability and cost optimization across properties.

Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details

Underwriting Manager - UK International Property This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. London UK International Property Practice The International Property, UK Retail Underwriting Team within AXA XL insures the Property Damage and Business Interruption risks for a diverse portfolio of large and corporate clients globally, spanning a broad range of trades from various production methods, retail, pharmaceutical all the way through to food manufacturers. The team offers innovative risk transfer and risk management solutions that meet the needs of today's local businesses and global large corporate buyers, by working closely with dedicated loss prevention experts, alternative risk transfer units and account management teams. What you'll be doing The Underwriting Manager must possess broad technical expertise across Property underwriting and personally handle the more complex risks within the team. Further, you will act as a senior contact for insureds and brokers as well as be part of the leadership team to ensure strategic growth and development of the business in line with company objectives, while retaining Clients. You will be required to maintain visibility in the community thereby reinforcing AXA XL's brand. Travel to accomplish this objective is required. The role holder will support AXA XL's cross-sell objectives by understanding capabilities across other lines of business and maintaining open communication with colleagues in other departments. What will your essential responsibilities include? Underwrite high profile and complex UK/Global, new or existing accounts, complying with underwriting guidelines, authorities, processes and strategy. Support and manage the underwriting operations within the property portfolio. This includes but is not limited to; portfolio profitability management, new business production and renewal retention in line with the Company's business plan, strategy and guidelines. Lead, promote and develop appropriate relationships with brokers, clients, reinsurers, market players to build up a strong valued network and bring in targeted business, as well as supported AXA XL's profile in the market. Support the Head of Property in the portfolio Management (including volatility management, technical rate strength, account pricing) of the book of accounts and how it interacts with the wider retail portfolio. Represent AXA XL during external events/meetings and efficiently promoting AXA XL's values, capabilities and services. Work with other key departments and stakeholders to improve our internal cross-sale processes and opportunities. Maintain and develop strategic relationships and pipeline, acting as the escalation point for Global and Strategic broking partners. Assist and deputies for management, undertaking such duties as and when required. Support the Head of Property in developing short- and long-term business strategies. Develop solutions to enable profitable growth, reduction in errors and establish AXA XL as market leader within the Large Corporate Risk managed client space. Lead, develop and manage a team of underwriters, acting as a referral point. Oversight on submissions including applications, policy wording, inspection reports, loss runs, and financial reports. Impart your thorough working knowledge of underwriting principles, procedures and controls to support the development of team members. Control timely implementation of new and renewed accounts according to quality standards. Ensure client satisfaction as it relates to fulfilment of their insurance requirements. In coordination with other internal teams, determine appropriate reinsurance for risk placements. You will report to the Head of International Property. What you'll bring We're looking for someone who has these abilities and skills: Significant technical underwriting experience, policy development and broker management in Property Effective hands on team leadership in accordance with AXA XL corporate values, demonstrating increasing responsibilities and knowledge of team motivation principles and practices. Knowledge of functionality of systems including excellent technical skills with Microsoft Office and other relevant systems. Excellent problem solving, analytical and decision making skills combined with a strong work ethic. Ability to respond to a changing environment with flexibility and innovation. Excellent interpersonal skills and communication including active listening skills, networking, marketing and collaboration skills, evidencing public speaking and presentation experience. Ability to develop and maintain relationships with customers, producers and brokers. Effective time management skills with the ability to priorities and multi task. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Pay Range £16.43 Job Description Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Manager at Reed in Partnership! 30-hour contract Site operates Monday to Saturday, opening 3 to 4 evenings per week with occasional remote testing on Fridays. Flexibility to cover evenings and Saturdays is essential. Please note internal applications for this role close on 20/08/2026. What is the role about? You will be responsible for the operational delivery of the Test Centre, including the line management of both Test Centre and Senior Test Centre Associates, and delivery of the tests in their absence. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre. The Test Centre Manager will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Just some of your day-to-day responsibilities will include: Test Centre Delivery: Being the central contact for the staff group and aid the workforce team in fulfilling vacant shifts Maintaining a holiday record for the site which will help avoid shift shortages Checking Power BI to ensure all bookings are correct and in line with the test centre Checking NSA's weekly and ensuring staff and room facilities are booked correctly Providing scheduling support as and when required. The Team Leader may be required to create work rotas and / or support the effective scheduling of shifts. Performance Management: Taking the lead in training new staff Checking process changes have been viewed and signed off by all Updating HR on any staffing issues (lateness/attitudes/behaviours) STCA/TCA performance reviews and delivery observations Security Management & Fraud Prevention: Reviewing incidents on IMP and make sure they are updated/closed when necessary Taking the lead in investigating complaints Ensuring all compliance standards relating to the test centre operation and Reed in Partnership stringent security protocols are adhered to. Ensuring the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard. Following security procedures as described in the policies and procedures guide Observing interactions in the Hub and reporting unusual or suspicious activity in the Service Direct system. Property Management: Health & Safety contact on site Conducting risk assessments Dealing with any property emergencies Any snags and IT issues escalated are reported to the RTCM Lost property compliance - disposal of items in the correct manner Keeping a good record of key management Stock replenishment - responsible for the ordering of any stationary/equipment What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Line management and performance management experience Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities Experience in working with diverse customer groups Excellent judgment and decision-making skills Flexibility in working hours and days, including evenings and Saturday The ability to remain calm and deal with confrontational candidates in a professional manner Good IT skills including Word/PowerPoint/Outlook and other skills as needed A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area. Phone: Email:

Underwriting Manager - UK International Property This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. London UK International Property Practice The International Property, UK Retail Underwriting Team within AXA XL insures the Property Damage and Business Interruption risks for a diverse portfolio of large and corporate clients globally, spanning a broad range of trades from various production methods, retail, pharmaceutical all the way through to food manufacturers. The team offers innovative risk transfer and risk management solutions that meet the needs of today's local businesses and global large corporate buyers, by working closely with dedicated loss prevention experts, alternative risk transfer units and account management teams. What you'll be doing The Underwriting Manager must possess broad technical expertise across Property underwriting and personally handle the more complex risks within the team. Further, you will act as a senior contact for insureds and brokers as well as be part of the leadership team to ensure strategic growth and development of the business in line with company objectives, while retaining Clients. You will be required to maintain visibility in the community thereby reinforcing AXA XL's brand. Travel to accomplish this objective is required. The role holder will support AXA XL's cross-sell objectives by understanding capabilities across other lines of business and maintaining open communication with colleagues in other departments. What will your essential responsibilities include? Underwrite high profile and complex UK/Global, new or existing accounts, complying with underwriting guidelines, authorities, processes and strategy. Support and manage the underwriting operations within the property portfolio. This includes but is not limited to; portfolio profitability management, new business production and renewal retention in line with the Company's business plan, strategy and guidelines. Lead, promote and develop appropriate relationships with brokers, clients, reinsurers, market players to build up a strong valued network and bring in targeted business, as well as supported AXA XL's profile in the market. Support the Head of Property in the portfolio Management (including volatility management, technical rate strength, account pricing) of the book of accounts and how it interacts with the wider retail portfolio. Represent AXA XL during external events/meetings and efficiently promoting AXA XL's values, capabilities and services. Work with other key departments and stakeholders to improve our internal cross-sale processes and opportunities. Maintain and develop strategic relationships and pipeline, acting as the escalation point for Global and Strategic broking partners. Assist and deputies for management, undertaking such duties as and when required. Support the Head of Property in developing short- and long-term business strategies. Develop solutions to enable profitable growth, reduction in errors and establish AXA XL as market leader within the Large Corporate Risk managed client space. Lead, develop and manage a team of underwriters, acting as a referral point. Oversight on submissions including applications, policy wording, inspection reports, loss runs, and financial reports. Impart your thorough working knowledge of underwriting principles, procedures and controls to support the development of team members. Control timely implementation of new and renewed accounts according to quality standards. Ensure client satisfaction as it relates to fulfilment of their insurance requirements. In coordination with other internal teams, determine appropriate reinsurance for risk placements. You will report to the Head of International Property. What you'll bring We're looking for someone who has these abilities and skills: Significant technical underwriting experience, policy development and broker management in Property Effective hands on team leadership in accordance with AXA XL corporate values, demonstrating increasing responsibilities and knowledge of team motivation principles and practices. Knowledge of functionality of systems including excellent technical skills with Microsoft Office and other relevant systems. Excellent problem solving, analytical and decision making skills combined with a strong work ethic. Ability to respond to a changing environment with flexibility and innovation. Excellent interpersonal skills and communication including active listening skills, networking, marketing and collaboration skills, evidencing public speaking and presentation experience. Ability to develop and maintain relationships with customers, producers and brokers. Effective time management skills with the ability to priorities and multi task. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at

Senior Packaging ManagerSkip to main content Packaging Manager page is loaded Senior Packaging ManagerApplyremote type: Hybridlocations: Birmingham, United Kingdom: Wroclaw, Polandtime type: Full timeposted on: Posted Todayjob requisition id: R-171109 Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Working as part of a cross functional team, you lead RDQ activities to complete packaging design and packaging deployment for innovation/growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience. How you will contribute You will independently coordinate technical work for projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks, and coordinate projects to determine appropriate packaging specification information using sampling and supplier management and pilot-plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will also develop activities such as packaging design and specifications, scale up, commissioning, etc., and plan for the effective use of resources including the use of external agencies and suppliers. To succeed in this role, you will use your understanding of equipment design and manufacturing processes to ensure that packaging specifications are determined with excellence. You will be accountable for stakeholder management and influencing decisions based on conclusions derived from the analysis and interpretation of results; develop and leverage connections both internally and with the external technical community; and create intellectual property to drive competitive advantage. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Packaging development and/or packaging deployment, ideally within fast moving consumer goods or consumer packaging goods environment Leading teams and influencing cross-functional teams Planning and delivering multiple priorities Proactively identifying complex technical or business problems and creating and implementing solutions Influencing senior and cross-functional stakeholders verbally and in writing, including writing technical reports Coaching and mentoring others Championing for consumer needs Technical curiosity and collaborative mindset The Opportunity This exciting role offers you the chance to be at the forefront of packaging innovation & sustainability, shaping the future experience of some of the world's most recognizable chocolate and biscuits brands for consumers across the globe. You will be instrumental in driving technical excellence, and strategic foresight to develop breakthrough packaging solutions that delight consumers and meet stringent industry standards. Location: candidates can be based primarily in Bournville (UK) or Wrocław (Poland), alternative locations as France and Germany may be possible. What You Will Do Innovate & Develop: Lead the development of packaging for new products and optimize existing solutions for our chocolate, biscuits and meals portfolios. Technical Expertise: Apply rigorous technical understanding of packaging materials, manufacturing processes, cost & supply chain considerations to ensure robust, scalable, and sustainable designs. Manage trials. Recommend materials and solutions that apply best to our business needs. Strategic Vision: Translate brand strategies and consumer insights into tangible packaging concepts. Collaboration: Work seamlessly within cross-functional teams, collaborating with marketing, supply chain, and production to bring innovative concepts from ideation to launch. Quality & Compliance: Ensure all packaging designs adhere to our high-quality standards, regulatory requirements, and our commitment to responsible and sustainable practices. Drive the packaging sustainability agenda and manage sustainability-focused packaging projects. Communication: Adapt communication to be impactful and influence senior and cross-functional stakeholders. What You Will Bring A demonstrated track record of success in packaging development for min. 5 years ideally within fast moving consumer goods or consumer packaging goods environment. A good understanding of various packaging materials, their properties, and conversion processes. Exceptional attention to detail, ensuring precision and excellence in all aspects of design and specification. A proactive, solution-oriented mindset with the ability to navigate complex challenges and drive projects forward. Strong communication and collaboration skills to effectively partner with diverse teams and stakeholders to influence strategic business decisions. Champion sustainable packaging strategies and identify and evaluate new packaging materials and technologies. Travel Requirements The candidate must have availability to occasional travel within MEU (depending on project requirements). What We Offer Competitive salary and annual bonus scheme Hybrid working (3 days in office, 2 days remote) Pension scheme with employer contributions Private healthcare and wellbeing benefits Access to Mondelēz International's global learning and development programmes A vibrant, inclusive, and collaborative workplace culture Important: this is a fixed-term contract for 18 months. Relocation Support Available? Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Temporary (Fixed Term)Packaging Development & EngineeringScience & Engineering0:00 / 0:21At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gumOur 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.Join us and Make It An Opportunity!

Property Operations ManagerSolliciterenremote type: On-sitelocations: London, GBR: East Grinstead, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517879 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role Location: East GrinsteadAs a Asset Experience Lead within JLL's Royal London Property Delivery team, you will coordinate operations across your community of Asset Experience Managers, providing line management, diary coordination, absence cover arrangements, and implementation of a bespoke support system. You serve as the primary escalation point for complex operational and client issues within your community, ensuring consistency of service delivery and adherence to JLL and client standards.Working collaboratively with fellow Lead Asset Experience Managers across the other distinct communities, you will facilitate knowledge sharing, promote best practice adoption, and drive continuous improvement initiatives. You are responsible for fostering a high-performance culture within your community through regular communication, performance management, and team development. When issues require escalation beyond community level, you will liaise directly with the Property Delivery Lead to ensure appropriate resolution and strategic alignment.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Leadership & Team Management Provide line management to designated Asset Experience Managers within the community, including performance reviews, development planning, and career progression support Coordinate community operations including diary management, absence cover arrangements, and buddy system implementation Serve as primary escalation point for complex operational, client, and team issues within the community Facilitate regular community meetings to share knowledge, address challenges, and promote best practice adoption Collaborate with senior leadership to drive consistency, share learning, and escalate systemic issues to the Property Delivery Lead Foster a high-performance culture through effective communication, recognition, and team development initiatives Monitor community performance metrics and implement improvement actions where required Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with a focus on occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships Proactively identify opportunities to improve the customer experience through building amenities, services, and programming Act on customer feedback to create a productive and engaging environment that adds value to their occupancy Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Location: On-site -East Grinstead, GBR, London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Underwriter - Title London, UK In world of real estate transactions and portfolio management, deal professionals need every tool at their disposal in order to manage risks arising from their property portfolios and manage land transactions as quickly and efficiently as possible. With the use of title insurance solutions now being commonplace, now more than ever the parties involved need to be confident that they have a credible, experienced and service-oriented insurance partner. AXA XL provides title insurance for risks associated with acquisitions, investments, disposals and other commercial transactions involving real estate assets. Our offering encompasses a suite of products, each of which can be used in different ways to facilitate a transaction (primarily title, legal indemnity, and fundamental warranty insurance). AXA XL provides a full suite of Transactional Liability Products to a broad range of corporate and financial institution clients, across a variety of sectors and jurisdictions through our combined M&A and Title Team. We use our network of underwriters (based across London, Paris and New York) to underwrite transactions globally. In London, our Title underwriters work as part of a combined transactional risk group with our experienced M&A team, which allows us also to provide hybrid Title and fundamental warranty coverage alongside our M&A products. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing Our combined Title and M&A practice has a great opportunity for an underwriter to join their successful team and support the expansion of the Title practice. You will play a critical role within the team, where you will focus on assessing, quoting and underwriting potential risks, processing deal documentation, managing workflow, establishing strong relationships internally and externally and acting as the critical interface between the broker/clients and AXAXL. You are expected to generate profitable premium and develop broker and client relationships, as we continue to build our underwriting capability. What will your essential responsibilities include? Managing deal workflow (including triage of enquiries) and the underwriting process across ongoing active transactions. Processing and negotiating documentation, including NDAs and non-release letters, and liaising with our colleagues in AXA XL's legal and compliance teams where required. Drafting and submitting custom tailored quotes for proposed policies and following up with brokers to win new business. Reviewing and analysing relevant searches, due diligence reports and disclosure documentation in order to assess submissions and identify deal risks. Interacting with and supporting other team members on day to day business issues and throughout the underwriting process, including performing detailed analysis of issues raised on underwriting calls and in due diligence reports. Negotiating and drafting insurance policy terms and language specifically addressing the risk and issues in each case. Collaborating with and helping to instruct and supervise external legal counsel hired to represent AXA XL. Developing and cultivating relationships with title and M&A insurance brokers, lawyers, private equity firms, deal principals and internal AXA XL colleagues. Contribution towards the running of the accounts, including monitoring and managing status/progress of accounts implementation from quote processing to policy issuance, premium collection and policy maintenance (certificates, endorsements etc.) Working with our colleagues in AXA XL's claims team to deal with policy notifications and claims. Assisting in the management of DUAs and renewals. You will report to the Underwriting Manager for Title. What you'll bring We're looking for someone who has these abilities and skills: Significant experience of title or real estate insurance (either as a broker/underwriter or from a client or advisor perspective). Qualified lawyer with real estate experience (desirable). In depth knowledge of real estate and title-related legal matters. Extensive business development skills. Experience underwriting, procuring, broking or negotiating title or legal indemnity risks Excellent written and oral communication skills. Excellent negotiating skills and comfort working with complex legal documents. Excellent interpersonal skills and ability to work collaboratively within a team environment is essential. Organised, reliable and able to work in a fast paced environment with tight deadlines and timetable pressures. 2.1 degree (or similar) in law, accounting, economics or business required. Ability to develop and understand business processes, strategy and planning What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at