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customer relationship manager
Consortium Professional Recruitment
Customer Service Manager
Consortium Professional Recruitment Hessle, North Humberside
Customer Service Manager Location: Brough Salary: £38,000 - £45,000 Contract: Permanent, Full-time Are you an experienced customer service leader who enjoys developing people, managing key accounts and building strong commercial relationships? This could be the opportunity to put your leadership and account management experience to work in a role where you can make a genuine difference click apply for full job details
Oct 25, 2026
Full time
Customer Service Manager Location: Brough Salary: £38,000 - £45,000 Contract: Permanent, Full-time Are you an experienced customer service leader who enjoys developing people, managing key accounts and building strong commercial relationships? This could be the opportunity to put your leadership and account management experience to work in a role where you can make a genuine difference click apply for full job details
BDO UK
Digital Third Party Assurance Senior Manager
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Manager in BDO Digital's Third Party Assurance team, you'll play a leading role in growing and delivering our assurance and certification business across the UK. Based in London, you will support organisations in building trust and confidence with their customers, regulators and business partners. You will work across a broad portfolio of assurance, certification and regulatory compliance engagements, helping clients demonstrate the effectiveness of their controls, meet regulatory obligations and enhance their digital trust capabilities. It's a senior, market-facing role combining business development, client leadership, high-quality delivery and team stewardship. You'll originate opportunities through your own relationships and work jointly with colleagues across the firm taking integrated propositions to market. In addition, you'll help shape the growth plan, lead and develop our people, and contribute to the continued development of the Third Party Assurance practise. You'll be someone with: Substantial experience in technology risk, IT assurance, IT internal audit, risk and controls or a closely related discipline Experience delivering assurance, audit, compliance or risk engagements relating to technology, cybersecurity, privacy or operational controls. Strong ITGC testing understanding. Strong understanding of assurance frameworks and standards, including one or more of:SOC 1 / ISAE 3402, SOC 2 / ISAE 3000, Digital regulations such as DSA, DMA, DORA, GDPR, UKGC RTS, CMMC, TSA-21, ISO, HITRUST. Other recognised assurance or certification frameworks. A demonstrable record of winning and expanding client work, supported by credible market relationships and the ability to originate opportunities both independently and through collaboration Strong commercial judgement, including experience shaping proposals, negotiating scope and fees, managing engagement economics and maintaining appropriate quality and risk standards. Experience leading complex, multi-workstream engagements and communicating confidently with executive, audit committee, risk and technology stakeholders. A proven ability to lead, motivate and develop teams, provide clear direction and constructive challenge, and build capability for sustainable growth. Relevant qualifications such as ACA, CISA, CISM, ACCA, CIA, CRISC, CISSP or cloud certifications are advantageous; equivalent senior-level experience and market credibility will also be considered. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Manager in BDO Digital's Third Party Assurance team, you'll play a leading role in growing and delivering our assurance and certification business across the UK. Based in London, you will support organisations in building trust and confidence with their customers, regulators and business partners. You will work across a broad portfolio of assurance, certification and regulatory compliance engagements, helping clients demonstrate the effectiveness of their controls, meet regulatory obligations and enhance their digital trust capabilities. It's a senior, market-facing role combining business development, client leadership, high-quality delivery and team stewardship. You'll originate opportunities through your own relationships and work jointly with colleagues across the firm taking integrated propositions to market. In addition, you'll help shape the growth plan, lead and develop our people, and contribute to the continued development of the Third Party Assurance practise. You'll be someone with: Substantial experience in technology risk, IT assurance, IT internal audit, risk and controls or a closely related discipline Experience delivering assurance, audit, compliance or risk engagements relating to technology, cybersecurity, privacy or operational controls. Strong ITGC testing understanding. Strong understanding of assurance frameworks and standards, including one or more of:SOC 1 / ISAE 3402, SOC 2 / ISAE 3000, Digital regulations such as DSA, DMA, DORA, GDPR, UKGC RTS, CMMC, TSA-21, ISO, HITRUST. Other recognised assurance or certification frameworks. A demonstrable record of winning and expanding client work, supported by credible market relationships and the ability to originate opportunities both independently and through collaboration Strong commercial judgement, including experience shaping proposals, negotiating scope and fees, managing engagement economics and maintaining appropriate quality and risk standards. Experience leading complex, multi-workstream engagements and communicating confidently with executive, audit committee, risk and technology stakeholders. A proven ability to lead, motivate and develop teams, provide clear direction and constructive challenge, and build capability for sustainable growth. Relevant qualifications such as ACA, CISA, CISM, ACCA, CIA, CRISC, CISSP or cloud certifications are advantageous; equivalent senior-level experience and market credibility will also be considered. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Amazon TA
Yard Area Manager, FC Operations
Amazon TA Chesterfield, Derbyshire
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don't like to sit still, which is why we always treat every day like its day one. It's that kind of spirit that drives our success now and in the future. And you could be part of it. The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Key job responsibilities Partner with Site leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders Proactively identify and lead process improvement initiatives and implementation of Lean tools Work within various time constraints to meet critical business needs; while measuring and identifying activities performed. Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfilment network 7 days/week). BASIC QUALIFICATIONS - Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate - Experience in MS Office including Excel, or experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - Experience with planning, performance metrics, and process improvement - Knowledge of Lean Six Sigma and process improvement methodologies - Experience building and growing relationships with internal and external partners - Work a variety of hours as business demands, including overnight, weekends and holidays PREFERRED QUALIFICATIONS - Master's degree in business, engineering, operations, supply chain, transportation logistics - Experience in a logistics/operations environment - Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent - Experience managing large teams across multiple locations and languages Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Oct 25, 2026
Full time
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don't like to sit still, which is why we always treat every day like its day one. It's that kind of spirit that drives our success now and in the future. And you could be part of it. The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Key job responsibilities Partner with Site leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders Proactively identify and lead process improvement initiatives and implementation of Lean tools Work within various time constraints to meet critical business needs; while measuring and identifying activities performed. Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfilment network 7 days/week). BASIC QUALIFICATIONS - Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate - Experience in MS Office including Excel, or experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - Experience with planning, performance metrics, and process improvement - Knowledge of Lean Six Sigma and process improvement methodologies - Experience building and growing relationships with internal and external partners - Work a variety of hours as business demands, including overnight, weekends and holidays PREFERRED QUALIFICATIONS - Master's degree in business, engineering, operations, supply chain, transportation logistics - Experience in a logistics/operations environment - Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent - Experience managing large teams across multiple locations and languages Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Exponential-e
Field Services Engineer
Exponential-e Chippenham, Wiltshire
Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Objective : To undertake site installation activities and as required lead the site team and ensure all works/projects are completed on time, in budget and that quality of work is maintained along with a professional site team at all times. NB: Sites will vary and will include Utilities, renewables, factories and Data Centre sites as the business requires. You will work with other Vysiion teams to successfully deliver systems for a variety of customers within the OT and CNI market sectors. Technology will often include multiple disciplines including Networking, Access Control, Electrical Systems, Intruder Detection systems, IT Hardware, CCTV, Cyber solutions, Voice systems etc. Primary focus areas: Projects across Critical National Infrastructure (Energy, Water, CNI and Blue Light clients). Overview of role and responsibilities: The engineer will bring to this position: To carry out to a high level of competence in one or more of these areas: Installation & testing of CCTV, Intruder Detection systems & Access Control systems. Installation of floor mounted and wall mounted cabinets and installation of various containment systems i.e. conduit, tray work, basket & trunking. Installation and termination of various signal and power cables and testing. Testing of power and signal cables and recording results. To work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team. Completion of works within project timescales. To report on progress percentage complete at site against original and revised scope of works. Detailed daily weekly site reports - internal & customer facing as required. To liaise with customers and/or site management when required, in relation to site meetings, surveys, access and working arrangements and technical queries. Site Surveys. To be fully authorised (including National Grid Competent Person) for all customers and organisations Vysiion are engaged with. (training will be provided) Mentoring of site engineers. To take full responsibility for a van, tools and testing equipment. To take the role of Supervisor or Working Party Leader on a project-by-project basis. To report effectively to the Field Services Team Manager on a daily, weekly and as required basis. To be accurate with record keeping. To be responsible for checking the quality, progress, and outcome of the jobs when the Installations Supervisor or Team Leader are not able to for any reason. To foster good customer relationships. To provide standby cover as required on a rota basis. To work in accordance with Vysiion and customers' Health and Safety requirements. Essential Knowledge/Experience: Technical knowledge and experience of deployment/installation of one or more discipline such as CCTV, Access control, Intruder Detection, Wi-Fi, Electrical installations, etc CSCS or equivalent safety passport. Conversant with MS Word/Excel/Project/Outlook & Databases. The following would be advantageous : Previous experience in the installation & testing of structured cabling systems such as fibre & Cat6a. SSSTS Previous experience in electricity (or comparable) industry construction projects. National Grid Authorisations Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
Oct 25, 2026
Full time
Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Objective : To undertake site installation activities and as required lead the site team and ensure all works/projects are completed on time, in budget and that quality of work is maintained along with a professional site team at all times. NB: Sites will vary and will include Utilities, renewables, factories and Data Centre sites as the business requires. You will work with other Vysiion teams to successfully deliver systems for a variety of customers within the OT and CNI market sectors. Technology will often include multiple disciplines including Networking, Access Control, Electrical Systems, Intruder Detection systems, IT Hardware, CCTV, Cyber solutions, Voice systems etc. Primary focus areas: Projects across Critical National Infrastructure (Energy, Water, CNI and Blue Light clients). Overview of role and responsibilities: The engineer will bring to this position: To carry out to a high level of competence in one or more of these areas: Installation & testing of CCTV, Intruder Detection systems & Access Control systems. Installation of floor mounted and wall mounted cabinets and installation of various containment systems i.e. conduit, tray work, basket & trunking. Installation and termination of various signal and power cables and testing. Testing of power and signal cables and recording results. To work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team. Completion of works within project timescales. To report on progress percentage complete at site against original and revised scope of works. Detailed daily weekly site reports - internal & customer facing as required. To liaise with customers and/or site management when required, in relation to site meetings, surveys, access and working arrangements and technical queries. Site Surveys. To be fully authorised (including National Grid Competent Person) for all customers and organisations Vysiion are engaged with. (training will be provided) Mentoring of site engineers. To take full responsibility for a van, tools and testing equipment. To take the role of Supervisor or Working Party Leader on a project-by-project basis. To report effectively to the Field Services Team Manager on a daily, weekly and as required basis. To be accurate with record keeping. To be responsible for checking the quality, progress, and outcome of the jobs when the Installations Supervisor or Team Leader are not able to for any reason. To foster good customer relationships. To provide standby cover as required on a rota basis. To work in accordance with Vysiion and customers' Health and Safety requirements. Essential Knowledge/Experience: Technical knowledge and experience of deployment/installation of one or more discipline such as CCTV, Access control, Intruder Detection, Wi-Fi, Electrical installations, etc CSCS or equivalent safety passport. Conversant with MS Word/Excel/Project/Outlook & Databases. The following would be advantageous : Previous experience in the installation & testing of structured cabling systems such as fibre & Cat6a. SSSTS Previous experience in electricity (or comparable) industry construction projects. National Grid Authorisations Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
MIW GROUP LTD
IT Business Development/Account Manager
MIW GROUP LTD Bradford, Yorkshire
IT BDM - Bradford Double OTE Are you in IT sales and enjoy building relationships, spotting opportunities and growing accounts? I'm working with a really down-to-earth, friendly company in Bradford that's looking for an IT BDM to join their team. The focus is on selling IT services into existing customers who already buy other services from the business but haven't yet taken up their IT offering click apply for full job details
Oct 24, 2026
Full time
IT BDM - Bradford Double OTE Are you in IT sales and enjoy building relationships, spotting opportunities and growing accounts? I'm working with a really down-to-earth, friendly company in Bradford that's looking for an IT BDM to join their team. The focus is on selling IT services into existing customers who already buy other services from the business but haven't yet taken up their IT offering click apply for full job details
Casanovas Recruitment Solutions
Environment Compliance Manager
Casanovas Recruitment Solutions Maldon, Essex
Environmental Compliance Manager Are you passionate about sustainability, environmental compliance, and responsible sourcing? Casanovas Recruitment looking for an experienced Environmental Compliance Manager to play a key role in driving environmental best practice across a well-established and growing organisation. This is a fantastic opportunity to shape compliance strategy, influence business decisions, and work closely with suppliers, customers, and senior leadership teams. This role offers the chance to make a real impact by ensuring products, processes, and supply chains meet environmental and regulatory requirements while supporting the business's sustainability objectives. Key Responsibilities Lead environmental compliance activities across the business. Manage supplier due diligence and responsible sourcing programmes. Oversee FSC and PEFC Chain of Custody certification processes and audits. Ensure compliance with relevant environmental and product regulations. Act as the subject matter expert for environmental legislation and certification requirements. Build strong relationships with suppliers, certification bodies, industry organisations, and regulatory authorities. Support internal and external audits and maintain accurate compliance records. Develop policies, procedures, and training materials to drive compliance awareness throughout the business. Produce reports and updates for senior management and key stakeholders. Monitor emerging legislation and industry developments to ensure ongoing compliance. What We're Looking For Previous experience within Environmental Compliance, Sustainability, ESG, Responsible Sourcing, or a similar role. Strong understanding of environmental regulations and compliance frameworks. Experience managing audits, certifications, and supplier compliance programmes. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Ability to influence and drive change across a business. Experience within timber, manufacturing, construction products, or supply chain environments would be advantageous. French language skills would be beneficial but are not essential. What's On Offer? Opportunity to lead and influence environmental strategy Join a business committed to sustainability and responsible sourcing Hybrid working environment Competitive salary and benefits package Career development and progression opportunities Supportive and collaborative team culture Interested? If you're looking for a role where you can genuinely influence environmental performance, drive compliance excellence, and contribute to a more sustainable future, we'd love to hear from you. Apply today to find out more about this exciting opportunity
Oct 24, 2026
Full time
Environmental Compliance Manager Are you passionate about sustainability, environmental compliance, and responsible sourcing? Casanovas Recruitment looking for an experienced Environmental Compliance Manager to play a key role in driving environmental best practice across a well-established and growing organisation. This is a fantastic opportunity to shape compliance strategy, influence business decisions, and work closely with suppliers, customers, and senior leadership teams. This role offers the chance to make a real impact by ensuring products, processes, and supply chains meet environmental and regulatory requirements while supporting the business's sustainability objectives. Key Responsibilities Lead environmental compliance activities across the business. Manage supplier due diligence and responsible sourcing programmes. Oversee FSC and PEFC Chain of Custody certification processes and audits. Ensure compliance with relevant environmental and product regulations. Act as the subject matter expert for environmental legislation and certification requirements. Build strong relationships with suppliers, certification bodies, industry organisations, and regulatory authorities. Support internal and external audits and maintain accurate compliance records. Develop policies, procedures, and training materials to drive compliance awareness throughout the business. Produce reports and updates for senior management and key stakeholders. Monitor emerging legislation and industry developments to ensure ongoing compliance. What We're Looking For Previous experience within Environmental Compliance, Sustainability, ESG, Responsible Sourcing, or a similar role. Strong understanding of environmental regulations and compliance frameworks. Experience managing audits, certifications, and supplier compliance programmes. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Ability to influence and drive change across a business. Experience within timber, manufacturing, construction products, or supply chain environments would be advantageous. French language skills would be beneficial but are not essential. What's On Offer? Opportunity to lead and influence environmental strategy Join a business committed to sustainability and responsible sourcing Hybrid working environment Competitive salary and benefits package Career development and progression opportunities Supportive and collaborative team culture Interested? If you're looking for a role where you can genuinely influence environmental performance, drive compliance excellence, and contribute to a more sustainable future, we'd love to hear from you. Apply today to find out more about this exciting opportunity
Molton Brown Limited
Seasonal Keyholder - Part Time
Molton Brown Limited Greenock, Renfrewshire
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. The role: The seasonal keyholder will assist management team in encouraging and motivating team to achieve sales target, store sales & KPI. Good working knowledge of store reports and retail message board as well as knowledge of system and procedure to achieve good stock and consistency in stock levels. Assist Management team to ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner. Support store manager with the planning and organizing of floor moves and implementation of promotions to maximize commercial opportunities and to company standard. This position will assist the management team in the day to day business needs. Part Time 28-30 hours weekly . Located at Woodbury Common Premium Outlets , 548 Debry Lane, Central Valley, NY 10917. What you will do: Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand. Support sales goals through product knowledge, client engagement, and relationship building. Assist with opening and closing procedures, including cash handling, security protocols, and store readiness. Act as a key holder and leader on duty in the absence of store management. Support visual merchandising standards and maintain an elevated store presentation. Assist with inventory management, stock replenishment, cycle counts, and shipment processing. Coach and support team members to ensure a high level of customer service and operational execution. Help maintain compliance with company policies, procedures, and loss prevention standards. Resolve customer concerns professionally and escalate issues as needed. Support special events, promotions, and clienteling initiatives. Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner. Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience. Ensure product is properly stocked, displayed, and stored according to company standards. Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back-of-house areas. What you will need: Must have High School Diploma or GED, some College. Full time position. Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals. Minimum of 2 years customer service experience. Some management or leadership experience preferred. Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese. A reasonable pay range is 18/hr. - 21/hr. plus commission Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Oct 24, 2026
Full time
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. The role: The seasonal keyholder will assist management team in encouraging and motivating team to achieve sales target, store sales & KPI. Good working knowledge of store reports and retail message board as well as knowledge of system and procedure to achieve good stock and consistency in stock levels. Assist Management team to ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner. Support store manager with the planning and organizing of floor moves and implementation of promotions to maximize commercial opportunities and to company standard. This position will assist the management team in the day to day business needs. Part Time 28-30 hours weekly . Located at Woodbury Common Premium Outlets , 548 Debry Lane, Central Valley, NY 10917. What you will do: Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand. Support sales goals through product knowledge, client engagement, and relationship building. Assist with opening and closing procedures, including cash handling, security protocols, and store readiness. Act as a key holder and leader on duty in the absence of store management. Support visual merchandising standards and maintain an elevated store presentation. Assist with inventory management, stock replenishment, cycle counts, and shipment processing. Coach and support team members to ensure a high level of customer service and operational execution. Help maintain compliance with company policies, procedures, and loss prevention standards. Resolve customer concerns professionally and escalate issues as needed. Support special events, promotions, and clienteling initiatives. Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner. Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience. Ensure product is properly stocked, displayed, and stored according to company standards. Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back-of-house areas. What you will need: Must have High School Diploma or GED, some College. Full time position. Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals. Minimum of 2 years customer service experience. Some management or leadership experience preferred. Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese. A reasonable pay range is 18/hr. - 21/hr. plus commission Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
City Plumbing
Assistant Branch Manager Designate
City Plumbing Epping, Essex
The Role: As an Assistant Branch Manager Designate, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to en click apply for full job details
Oct 24, 2026
Full time
The Role: As an Assistant Branch Manager Designate, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to en click apply for full job details
Premier Foods
Site Technical Manager
Premier Foods Wirral, Merseyside
About the role We're looking for an experienced Technical Manager to lead the Technical and Quality agenda at our Moreton manufacturing site, the home of the Cadbury Mini Roll. Operating in a fast-paced, highly competitive branded environment, you'll be responsible for ensuring the highest standards of food safety, quality and compliance, while enabling innovation, continuous improvement and strong customer relationships. This is a key senior site leadership role, with accountability for the Quality Management System (QMS) and for developing a high-performing technical team. What you will be doing: Lead and develop the site Technical & Quality team, embedding a strong food safety and quality culture Own and deliver the site Quality Management System (QMS) in line with Premier Foods standards Act as the principal site contact for customers, regulators, auditors and accreditation bodies Ensure compliance with food safety legislation, ethical standards and customer requirements Drive continuous improvement in GMP, hygiene, product quality and customer satisfaction Support innovation and ensure technical capability enables brand, customer and own-label growth Define, implement and maintain technical specifications and quality standards Play a full role in the site leadership team and delivery of the wider business strategy Manage budgets, capital plans and continuous improvement projects within Technical What we're looking for Proven senior technical leadership experience within food manufacturing Degree (or equivalent) in a food-related discipline Advanced HACCP and Advanced Food Hygiene qualifications Strong people manager with a track record of developing high-performing teams Deep knowledge of food safety legislation, GMP and quality systems Experience operating in complex, unionised manufacturing environments Strategic thinker with the ability to influence, challenge and drive change Confident communicator with the ability to engage internal and external stakeholders What we offer At Premier Foods, we make some of Britain's best-loved brands - and we're proud of the people who make them. You'll be empowered to lead, improve and innovate in a business that values high standards, accountability and collaboration, while offering opportunities to grow your career alongside a competive, senior level package
Oct 24, 2026
Full time
About the role We're looking for an experienced Technical Manager to lead the Technical and Quality agenda at our Moreton manufacturing site, the home of the Cadbury Mini Roll. Operating in a fast-paced, highly competitive branded environment, you'll be responsible for ensuring the highest standards of food safety, quality and compliance, while enabling innovation, continuous improvement and strong customer relationships. This is a key senior site leadership role, with accountability for the Quality Management System (QMS) and for developing a high-performing technical team. What you will be doing: Lead and develop the site Technical & Quality team, embedding a strong food safety and quality culture Own and deliver the site Quality Management System (QMS) in line with Premier Foods standards Act as the principal site contact for customers, regulators, auditors and accreditation bodies Ensure compliance with food safety legislation, ethical standards and customer requirements Drive continuous improvement in GMP, hygiene, product quality and customer satisfaction Support innovation and ensure technical capability enables brand, customer and own-label growth Define, implement and maintain technical specifications and quality standards Play a full role in the site leadership team and delivery of the wider business strategy Manage budgets, capital plans and continuous improvement projects within Technical What we're looking for Proven senior technical leadership experience within food manufacturing Degree (or equivalent) in a food-related discipline Advanced HACCP and Advanced Food Hygiene qualifications Strong people manager with a track record of developing high-performing teams Deep knowledge of food safety legislation, GMP and quality systems Experience operating in complex, unionised manufacturing environments Strategic thinker with the ability to influence, challenge and drive change Confident communicator with the ability to engage internal and external stakeholders What we offer At Premier Foods, we make some of Britain's best-loved brands - and we're proud of the people who make them. You'll be empowered to lead, improve and innovate in a business that values high standards, accountability and collaboration, while offering opportunities to grow your career alongside a competive, senior level package
Aspire
Sales Associate
Aspire
Job Description We are looking to recruit a Sales Associate for our Wandsworth office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role The successful Sales Associate will be responsible for: Meeting and registering new applicants. Maintaining regular contact with vendors and applicants, noting all correspondence and communications. Maintaining goodwill, establishing trust and building long lasting relationships with clients. Arranging, organising and conducting viewings. Negotiating offers on behalf of clients. Having an in-depth understanding of the local market place. Working closely with the Manager to identify new business opportunities. Achieving daily and weekly targets. Working collaboratively across all departments and referring business where necessary. Skills and experience: Excellent organisational and prioritisation skills A professional, ambitious and enthusiastic approach with a desire to learn The ability to work on your own as well as in a team The ability to build rapport and develop long standing relationships The capability of working effectively under pressure and in a fast changing environment Exceptional written and verbal communication skills Full and clean driving licence Experience of Microsoft Office suite and Outlook. Why join us? When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: Generous holiday allowance starting at 23 days increasing to 30 (length of service depending) The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service. Team recognition and awards Our very popular internal social committee connecting colleagues through sport and other social fun events. You will also be entitled to our award winning Perks at Work discount scheme offering staff along with their family & friends excellent discounted property services
Oct 24, 2026
Full time
Job Description We are looking to recruit a Sales Associate for our Wandsworth office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role The successful Sales Associate will be responsible for: Meeting and registering new applicants. Maintaining regular contact with vendors and applicants, noting all correspondence and communications. Maintaining goodwill, establishing trust and building long lasting relationships with clients. Arranging, organising and conducting viewings. Negotiating offers on behalf of clients. Having an in-depth understanding of the local market place. Working closely with the Manager to identify new business opportunities. Achieving daily and weekly targets. Working collaboratively across all departments and referring business where necessary. Skills and experience: Excellent organisational and prioritisation skills A professional, ambitious and enthusiastic approach with a desire to learn The ability to work on your own as well as in a team The ability to build rapport and develop long standing relationships The capability of working effectively under pressure and in a fast changing environment Exceptional written and verbal communication skills Full and clean driving licence Experience of Microsoft Office suite and Outlook. Why join us? When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: Generous holiday allowance starting at 23 days increasing to 30 (length of service depending) The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service. Team recognition and awards Our very popular internal social committee connecting colleagues through sport and other social fun events. You will also be entitled to our award winning Perks at Work discount scheme offering staff along with their family & friends excellent discounted property services
Flotek
IT Specialist Team Leader
Flotek Bridgend, Mid Glamorgan
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Oct 24, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Hayne Solutions
Commercial Manager
Hayne Solutions Stratford-upon-avon, Warwickshire
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Oct 24, 2026
Full time
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Morrisons
Store Manager
Morrisons Letchworth Garden City, Hertfordshire
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Oct 24, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
The King's Trust
Head of Delivery - Jobs Guarantee (Scotland)
The King's Trust
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Glasgow Centre - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Oct 24, 2026
Full time
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Glasgow Centre - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
The King's Trust
Head of Delivery - Jobs Guarantee (Merseyside)
The King's Trust
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Merseyside - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Oct 24, 2026
Full time
Hours: Full Time, 35 hours per week Closing Date: 23:59 on 08/11/2026 Location: Merseyside - Hybrid role with a minimum of 60% of your week in the Centre. There is an expectation to travel to partner sites as and when required This is an opportunity to lead the delivery of a major national employability programme that supports young people to develop their skills, confidence and move into work. As Head of Delivery, you will oversee programme performance across your region, ensuring high-quality services that deliver meaningful outcomes for young people. This fully funded role runs until June 2028 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK. We're looking for an experienced operational leader who can hit the ground running and bring a track record of leading large-scale services, programmes or contracts. You may come from employability, skills, education, welfare-to-work, youth services, the charity sector, local government or other customer-focused environments where performance, quality and outcomes are key. In this role, you will: Lead and inspire delivery teams to achieve outstanding outcomes for young people Drive performance against ambitious targets, KPIs and contractual requirements Build strong relationships with partners, funders and key stakeholders Use data and insight to improve performance and identify opportunities for growth Create a positive, inclusive and high-performing culture We are particularly interested in hearing from candidates whose backgrounds, experiences and perspectives reflect the diverse communities and young people we serve. We welcome applications from people who may not have taken a traditional career path and believe diverse leadership helps us deliver better outcomes for young people. Why do we need Heads of Delivery? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives, and we couldn't do this without the important work of our Heads of Delivery! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Zachary Daniels Recruitment
Retail Supervisor
Zachary Daniels Recruitment
Retail Supervisor Jewellery Manchester Arndale Up to 28k Are you a commercially minded retail professional with a passion for sales, a talent for building customer relationships and the confidence to lead from the shop floor? We are recruiting a motivated Retail Supervisor to join a specialist jewellery retailer in Manchester Arndale. This is an excellent opportunity for a strong salesperson who enjoys working towards targets, supporting colleagues and creating a shopping experience that keeps customers coming back. The Role Working alongside the Store Manager, you will help drive daily sales, maintain high retail standards and support the team in delivering outstanding customer service. You will take a hands-on approach to selling, engaging customers, understanding their needs and recommending products that suit their preferences. Leading by example, you will help create a positive team environment where commercial performance and customer satisfaction go hand in hand. Key Responsibilities Proactively engage customers, identify buying opportunities and convert interactions into sales. Maximise sales through effective product recommendations, cross-selling and upselling. Support the team in achieving individual targets and overall store objectives. Monitor daily sales performance and key retail KPIs, helping identify opportunities to improve results. Coach colleagues on customer engagement, product knowledge and effective selling techniques. Build customer loyalty by delivering a personalised and memorable shopping experience. Maintain high standards of store presentation, visual merchandising and housekeeping. Support stock management, deliveries, replenishment and online order processing. Assist the Store Manager with daily operations and the smooth running of the store. About You Previous experience in retail, ideally in a supervisory or senior sales role. A strong salesperson who enjoys working towards targets and maximising every sales opportunity. Confident recommending products, overcoming objections and increasing transaction values. A natural communicator who enjoys building rapport and developing customer relationships. Comfortable supporting and motivating colleagues in a fast-paced retail environment. Organised, proactive and committed to maintaining high standards. An interest in jewellery, accessories or lifestyle retail; relevant product experience is advantageous. What's on Offer? Staff discount. Career development and progression opportunities. The opportunity to strengthen your leadership skills within a specialist retail business. A varied, customer-facing role where your sales ability can make a real difference. Ready to Take the Next Step? If you are a driven retail professional who loves selling, thrives on targets and enjoys helping a team succeed, we would love to hear from you. BH37758
Oct 24, 2026
Full time
Retail Supervisor Jewellery Manchester Arndale Up to 28k Are you a commercially minded retail professional with a passion for sales, a talent for building customer relationships and the confidence to lead from the shop floor? We are recruiting a motivated Retail Supervisor to join a specialist jewellery retailer in Manchester Arndale. This is an excellent opportunity for a strong salesperson who enjoys working towards targets, supporting colleagues and creating a shopping experience that keeps customers coming back. The Role Working alongside the Store Manager, you will help drive daily sales, maintain high retail standards and support the team in delivering outstanding customer service. You will take a hands-on approach to selling, engaging customers, understanding their needs and recommending products that suit their preferences. Leading by example, you will help create a positive team environment where commercial performance and customer satisfaction go hand in hand. Key Responsibilities Proactively engage customers, identify buying opportunities and convert interactions into sales. Maximise sales through effective product recommendations, cross-selling and upselling. Support the team in achieving individual targets and overall store objectives. Monitor daily sales performance and key retail KPIs, helping identify opportunities to improve results. Coach colleagues on customer engagement, product knowledge and effective selling techniques. Build customer loyalty by delivering a personalised and memorable shopping experience. Maintain high standards of store presentation, visual merchandising and housekeeping. Support stock management, deliveries, replenishment and online order processing. Assist the Store Manager with daily operations and the smooth running of the store. About You Previous experience in retail, ideally in a supervisory or senior sales role. A strong salesperson who enjoys working towards targets and maximising every sales opportunity. Confident recommending products, overcoming objections and increasing transaction values. A natural communicator who enjoys building rapport and developing customer relationships. Comfortable supporting and motivating colleagues in a fast-paced retail environment. Organised, proactive and committed to maintaining high standards. An interest in jewellery, accessories or lifestyle retail; relevant product experience is advantageous. What's on Offer? Staff discount. Career development and progression opportunities. The opportunity to strengthen your leadership skills within a specialist retail business. A varied, customer-facing role where your sales ability can make a real difference. Ready to Take the Next Step? If you are a driven retail professional who loves selling, thrives on targets and enjoys helping a team succeed, we would love to hear from you. BH37758
Leeds Mind
Job Retention Specialist
Leeds Mind City, Leeds
ob Title: Job Retention Specialist Job Location: Clarence House, 11 Clarence Rd, Leeds LS18 4LB, with regular travel across Leeds Salary: £29,009per annum, based on 37 hours per week. Part-time hours available. Contract Type: Permanent It's hard to find work when you struggle with your mental health. It's another story to remain in a job long-term. That's where you come in . As a Job Retention Specialist, you'll parachute in when clients need you most. Maybe they're on long-term sick because of their mental health. Perhaps they're on a performance improvement plan because they're burned out from masking. They could be part of a disciplinary process because they're struggling in their role without reasonable adjustments that they should have in place. Whatever the reason, you'll be able to provide vital support. You'll wear a lot of hats as a Job Retention Specialist. You'll know what ACAS guidance is relevant, you'll support employees in mediation meetings similarly to a union rep, and you'll educate employers on best practice related to inclusion in the workplace. Each person you support, you'll support for a short period of time to deal with the issues they're facing. To do this, you'll use the LIFT-Model, offering time sensitive intervention and support. You don't need to have done this exact job before. If you've supported people in mental health, employment, advice, advocacy or a similar service, we would like to hear from you. You will be part of a friendly team, with the backing of your Team Leader every step of the way. A day in the life of a Job Retention Specialist will involve: Giving one-to-one support to people with mental health difficulties who are in work, using our structured, time-limited intervention approach based on the LIFT-Model. Working with each person to understand their strengths and workplace difficulties, agree a practical plan and review how it is going. Helping people understand and ask for reasonable adjustments at work. Speaking with employers and line managers, always with the person's agreement, to support helpful workplace conversations. Working with NHS teams, Leeds Mind colleagues and other services to coordinate support, sharing information safely and respecting confidentiality. Managing your own caseload, keeping clear and accurate records, and working towards service goals with regular supervision and case reviews. Sharing client feedback and ideas to help us improve the service. To be a successful Job Retention Specialist, you'll need: Experience of giving person-centred support in mental health, employment, advice, advocacy or a similar service. A belief in people's potential, and a positive, hopeful and non-judgmental approach that respects individual choice. An understanding of how mental health difficulties can affect work and wellbeing. Experience of managing competing priorities or a caseload, and keeping clear, accurate records, using standard digital systems. Up to date knowledge of ACAS best guidance, and best practice related to inclusion in the workplace. The ability to build good working relationships and communicate clearly with clients, employers, colleagues and partner services. Working knowledge of confidentiality, safeguarding and professional boundaries, and awareness of reasonable adjustments and when to ask for guidance. Resourcefulness, openness to feedback and a commitment to equality, diversity and inclusion, in line with our values of being open, supportive, brave, connected and resourceful. A note on checks: this post requires an Enhanced DBS check. In return for your commitment and expertise, you'll get: Annual leave - 28 days plus 8 statutory holidays, rising to 31 days after 3 years' service Pension scheme - 3% employer contribution, 5% employee contribution, enhanced through salary exchange Supportive leave and flexible working policies, including enhanced maternity, paternity and adoption leave Death In Service at 3x your salary A monthly 'Wellbeing hour' 24/7 Life & Progress Employee Assistance Programme Values Spotlight - monthly recognition scheme Cycle to Work scheme Access to Simply Health cash plan Access to social care charity work discount schemes Mental and physical health wellbeing activities timetable A fully funded IPS Employment Specialist training programme and ongoing competency support Reflective supervision, observed practice, and regular opportunities for professional development The opportunity to make a genuine, lasting difference to people's lives through meaningful employment support We've made significant progress in Equity, Diversity, Inclusion and Belonging in recent years, resulting in a diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent and disabled individualswithin Leeds Mind.
Oct 24, 2026
Full time
ob Title: Job Retention Specialist Job Location: Clarence House, 11 Clarence Rd, Leeds LS18 4LB, with regular travel across Leeds Salary: £29,009per annum, based on 37 hours per week. Part-time hours available. Contract Type: Permanent It's hard to find work when you struggle with your mental health. It's another story to remain in a job long-term. That's where you come in . As a Job Retention Specialist, you'll parachute in when clients need you most. Maybe they're on long-term sick because of their mental health. Perhaps they're on a performance improvement plan because they're burned out from masking. They could be part of a disciplinary process because they're struggling in their role without reasonable adjustments that they should have in place. Whatever the reason, you'll be able to provide vital support. You'll wear a lot of hats as a Job Retention Specialist. You'll know what ACAS guidance is relevant, you'll support employees in mediation meetings similarly to a union rep, and you'll educate employers on best practice related to inclusion in the workplace. Each person you support, you'll support for a short period of time to deal with the issues they're facing. To do this, you'll use the LIFT-Model, offering time sensitive intervention and support. You don't need to have done this exact job before. If you've supported people in mental health, employment, advice, advocacy or a similar service, we would like to hear from you. You will be part of a friendly team, with the backing of your Team Leader every step of the way. A day in the life of a Job Retention Specialist will involve: Giving one-to-one support to people with mental health difficulties who are in work, using our structured, time-limited intervention approach based on the LIFT-Model. Working with each person to understand their strengths and workplace difficulties, agree a practical plan and review how it is going. Helping people understand and ask for reasonable adjustments at work. Speaking with employers and line managers, always with the person's agreement, to support helpful workplace conversations. Working with NHS teams, Leeds Mind colleagues and other services to coordinate support, sharing information safely and respecting confidentiality. Managing your own caseload, keeping clear and accurate records, and working towards service goals with regular supervision and case reviews. Sharing client feedback and ideas to help us improve the service. To be a successful Job Retention Specialist, you'll need: Experience of giving person-centred support in mental health, employment, advice, advocacy or a similar service. A belief in people's potential, and a positive, hopeful and non-judgmental approach that respects individual choice. An understanding of how mental health difficulties can affect work and wellbeing. Experience of managing competing priorities or a caseload, and keeping clear, accurate records, using standard digital systems. Up to date knowledge of ACAS best guidance, and best practice related to inclusion in the workplace. The ability to build good working relationships and communicate clearly with clients, employers, colleagues and partner services. Working knowledge of confidentiality, safeguarding and professional boundaries, and awareness of reasonable adjustments and when to ask for guidance. Resourcefulness, openness to feedback and a commitment to equality, diversity and inclusion, in line with our values of being open, supportive, brave, connected and resourceful. A note on checks: this post requires an Enhanced DBS check. In return for your commitment and expertise, you'll get: Annual leave - 28 days plus 8 statutory holidays, rising to 31 days after 3 years' service Pension scheme - 3% employer contribution, 5% employee contribution, enhanced through salary exchange Supportive leave and flexible working policies, including enhanced maternity, paternity and adoption leave Death In Service at 3x your salary A monthly 'Wellbeing hour' 24/7 Life & Progress Employee Assistance Programme Values Spotlight - monthly recognition scheme Cycle to Work scheme Access to Simply Health cash plan Access to social care charity work discount schemes Mental and physical health wellbeing activities timetable A fully funded IPS Employment Specialist training programme and ongoing competency support Reflective supervision, observed practice, and regular opportunities for professional development The opportunity to make a genuine, lasting difference to people's lives through meaningful employment support We've made significant progress in Equity, Diversity, Inclusion and Belonging in recent years, resulting in a diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent and disabled individualswithin Leeds Mind.
Not For Profit People
Member Relations Officer
Not For Profit People
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Oct 24, 2026
Full time
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Upgrade Recruitment Ltd
Part-Time Property Manager
Upgrade Recruitment Ltd Twickenham, London
A long-established and stable property investment business based in South West London is looking for a part-time Property Manager to join the team. This is a permanent position paying up to £45,000 pro rata for three days per week. Reporting to the Managing Director, you'll oversee a portfolio of commercial properties, ensuring they are well maintained and managed effectively. This would be an ideal role for a full-time property manager who is looking for a part-time property position with an established portfolio of clients. You'll play a key role in keeping the portfolio running smoothly, from managing tenant relationships and building maintenance to overseeing compliance and budgets. This hands-on role is ideal for someone with initiative, drive and strong attention to detail. The successful part-time Property Manager will: Act as the day-to-day point of contact between tenants, contractors and the business Keep properties in good order through regular site visits and by arranging planned and reactive repairs Oversee building services, including heating, ventilation, electrical and plumbing systems Prepare service charge budgets and monitor spend against them Manage business rates and running costs for vacant units Build strong working relationships with tenants and suppliers, ensuring issues are resolved promptly and costs remain reasonable Support tenants with lease queries and fit-out works Keep lease, property and compliance records up to date in the property management system Ensure sites meet health and safety, legal and regulatory requirements, including contractor checks and inspection records Oversee insurance, security systems and emergency plans, and maintain building manuals and records The successful candidate will ideally have: Proven experience in property management A relevant property, facilities or technical qualification Sound knowledge of building operations, maintenance and regulatory compliance Strong communication, organisational and customer service skills Good Microsoft 365 skills, including Word, Excel, Teams and Outlook A full UK driving licence and own car In return, you'll receive a salary of up to £45,000 pro rata, plus a range of benefits that can be discussed during the application process. This is a permanent, part-time position working three days per week. To apply: Click "Apply" to submit your CV. Although we are unable to respond to every applicant, each CV will be carefully considered. Apply today! Please note that visa sponsorship is not available for this position.
Oct 24, 2026
Full time
A long-established and stable property investment business based in South West London is looking for a part-time Property Manager to join the team. This is a permanent position paying up to £45,000 pro rata for three days per week. Reporting to the Managing Director, you'll oversee a portfolio of commercial properties, ensuring they are well maintained and managed effectively. This would be an ideal role for a full-time property manager who is looking for a part-time property position with an established portfolio of clients. You'll play a key role in keeping the portfolio running smoothly, from managing tenant relationships and building maintenance to overseeing compliance and budgets. This hands-on role is ideal for someone with initiative, drive and strong attention to detail. The successful part-time Property Manager will: Act as the day-to-day point of contact between tenants, contractors and the business Keep properties in good order through regular site visits and by arranging planned and reactive repairs Oversee building services, including heating, ventilation, electrical and plumbing systems Prepare service charge budgets and monitor spend against them Manage business rates and running costs for vacant units Build strong working relationships with tenants and suppliers, ensuring issues are resolved promptly and costs remain reasonable Support tenants with lease queries and fit-out works Keep lease, property and compliance records up to date in the property management system Ensure sites meet health and safety, legal and regulatory requirements, including contractor checks and inspection records Oversee insurance, security systems and emergency plans, and maintain building manuals and records The successful candidate will ideally have: Proven experience in property management A relevant property, facilities or technical qualification Sound knowledge of building operations, maintenance and regulatory compliance Strong communication, organisational and customer service skills Good Microsoft 365 skills, including Word, Excel, Teams and Outlook A full UK driving licence and own car In return, you'll receive a salary of up to £45,000 pro rata, plus a range of benefits that can be discussed during the application process. This is a permanent, part-time position working three days per week. To apply: Click "Apply" to submit your CV. Although we are unable to respond to every applicant, each CV will be carefully considered. Apply today! Please note that visa sponsorship is not available for this position.
Abbatt Dual Management
Weekend Concierge (January 2027 Start)
Abbatt Dual Management
Hours: 10:00-16:00; Saturday & Sunday Salary: £13.20 per hour Location: Haggerston (E8 - nearest station is Haggerston on the Windrush line) We currently have an amazing opportunity for a new Weekend Concierge at our charming residential development of 137 flats, located in Haggerston, East London (E8). The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: Meet and greet residents, visitors and contractors in a courteous and professional manner. Act as the first point of contact for telephone, intercom, email and face-to-face enquiries, responding efficiently and positively. Receive, record and manage parcels and packages on behalf of residents. Release parcels, keys and other logged items to residents, checking identification where necessary and verifying written authorisation for third-party collections. Record residents' written instructions on the concierge database and ensure all relevant information is accurately filed. Ensure new residents register with the concierge team and update apartment profiles with their contact details. Issue welcome letters, provide site information and assist residents with database login details. Programme door-entry fobs and key cards and update intercom contact details where applicable. Report resident complaints and breaches of lease, including noise disturbances, unauthorised subletting and pet-related concerns, to the Building Manager. Assist with arranging apartment access for contractors carrying out maintenance, inspections and other scheduled works. Complete end-of-shift parcel and key audits, resolving any discrepancies before handover. Carry out weekly fire alarm, lift alarm and other required safety tests and inspections, recording results and reporting faults to the Building Manager. Maintain a good understanding of the site's fire activation, emergency evacuation procedures and designated assembly points. Conduct basic patrols of communal areas and the building, identifying and reporting maintenance, security, cleanliness and health and safety issues. Report hazards, defects, spillages and other concerns promptly, taking appropriate action within the scope of the role. Carry out occasional floor mopping when required to address spillages or maintain the cleanliness and safety of communal areas. Help maintain clean, tidy and presentable reception areas, corridors and other shared spaces. Update handover notes at the end of each shift to ensure colleagues and temporary staff are informed of outstanding issues and important site developments. General: Comply with company policies and procedures relating to email, telephone and internet use. Maintain a smart, tidy and professional appearance in accordance with the company dress code. Follow all site health and safety procedures and personal protective equipment requirements. Assist with general site duties and undertake other reasonable tasks as directed by the Account Manager or Managing Agent. If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Oct 24, 2026
Full time
Hours: 10:00-16:00; Saturday & Sunday Salary: £13.20 per hour Location: Haggerston (E8 - nearest station is Haggerston on the Windrush line) We currently have an amazing opportunity for a new Weekend Concierge at our charming residential development of 137 flats, located in Haggerston, East London (E8). The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: Meet and greet residents, visitors and contractors in a courteous and professional manner. Act as the first point of contact for telephone, intercom, email and face-to-face enquiries, responding efficiently and positively. Receive, record and manage parcels and packages on behalf of residents. Release parcels, keys and other logged items to residents, checking identification where necessary and verifying written authorisation for third-party collections. Record residents' written instructions on the concierge database and ensure all relevant information is accurately filed. Ensure new residents register with the concierge team and update apartment profiles with their contact details. Issue welcome letters, provide site information and assist residents with database login details. Programme door-entry fobs and key cards and update intercom contact details where applicable. Report resident complaints and breaches of lease, including noise disturbances, unauthorised subletting and pet-related concerns, to the Building Manager. Assist with arranging apartment access for contractors carrying out maintenance, inspections and other scheduled works. Complete end-of-shift parcel and key audits, resolving any discrepancies before handover. Carry out weekly fire alarm, lift alarm and other required safety tests and inspections, recording results and reporting faults to the Building Manager. Maintain a good understanding of the site's fire activation, emergency evacuation procedures and designated assembly points. Conduct basic patrols of communal areas and the building, identifying and reporting maintenance, security, cleanliness and health and safety issues. Report hazards, defects, spillages and other concerns promptly, taking appropriate action within the scope of the role. Carry out occasional floor mopping when required to address spillages or maintain the cleanliness and safety of communal areas. Help maintain clean, tidy and presentable reception areas, corridors and other shared spaces. Update handover notes at the end of each shift to ensure colleagues and temporary staff are informed of outstanding issues and important site developments. General: Comply with company policies and procedures relating to email, telephone and internet use. Maintain a smart, tidy and professional appearance in accordance with the company dress code. Follow all site health and safety procedures and personal protective equipment requirements. Assist with general site duties and undertake other reasonable tasks as directed by the Account Manager or Managing Agent. If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

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