Description Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making. The Role Footasylum is entering the next phase of its digital development. Our ambition is to evolve from a predominantly traffic-led ecommerce business into a customer- and community-led commerce ecosystem, combining profitable ecommerce growth, social commerce, creator-led discovery, personalised customer journeys and a scalable data and technology foundation. We are looking for a Digital Director to lead this transformation. The role will be the single accountable owner of Footasylum's digital commercial strategy, ecommerce performance and cross-functional digital roadmap. You will lead the Ecommerce and Digital Product, CRO and Customer Experience functions and act as the senior digital partner to Brand, Merchandising, Product, BI and Technology. The Digital Director will establish a repeatable model for profitable growth in the UK and internationally while building new capabilities across social commerce, customer data, personalisation, measurement and digital product development. About You You are a commercially minded digital leader who combines strategic ambition with strong operational depth. You have experience building and scaling digital businesses, leading transformation and challenging established ways of working. You understand how customer insight, ecommerce, marketing, data and technology must work together to create profitable growth. You are equally comfortable discussing ecommerce performance, customer propositions, digital product priorities, attribution and organisational capability with both functional teams and executive stakeholders. Key Responsibilities Digital Strategy, P&L & Business Growth Own and execute Footasylum's UK digital strategy and establish a scalable model for international growth. Own digital revenue, gross profit and contribution performance, balancing acquisition, retention, conversion, returns, discount dependency and long-term customer value. Translate Footasylum's ambition to move from a webshop to a customer- and community-led commerce ecosystem. Build annual and seasonal trading, investment and growth plans aligned with the wider commercial strategy. Identify and prioritise new markets, channels, technologies and partnerships based on clear business cases and incremental profit potential. Ecommerce, Digital Product & Customer Experience Own ecommerce performance and trading execution across revenue, gross profit, conversion, AOV, returns, product availability and sell-through. Lead the digital product roadmap across the website, app and other customer-facing digital experiences. Drive continuous improvement across product discovery, navigation, onsite search, checkout, site speed, personalisation and conversion. Establish a structured experimentation programme using customer insight, behavioural data and robust test design. Partner with Merchandising, Product and Operations to align customer demand, product availability, promotional activity and digital presentation. Ensure Footasylum delivers a fast, simple, mobile-first and trustworthy experience for both its young consumer audience and the customer completing the purchase. Digital Marketing, CRM & Audience Growth Develop an integrated acquisition, retention and engagement strategy across Paid Search, Paid Social, SEO, Affiliates, CRM and emerging digital channels. Build a differentiated audience strategy that recognises the needs and behaviours of Footasylum's young consumers as well as the customers - including parents and family members - who complete the purchase. Accelerate CRM, loyalty and lifecycle marketing through stronger segmentation, behavioural triggers, personalisation and customer-value management. Build TikTok Shop and wider social commerce into scalable, commercially managed channels with clear ownership across content, creators, catalogue, operations and measurement. Partner with Brand and Creative to connect brand storytelling, community, creators and performance activity around shared audience and commercial objectives Data, Measurement & Personalisation Establish a unified measurement framework covering commercial performance, customer value, attribution, marketing mix modelling and incrementality. Partner with BI and Finance to create a consistent view of revenue, gross profit, contribution, acquisition cost and lifetime value by channel, audience and market. Improve the quality, accessibility and activation of first party customer and behavioural data across ecommerce, CRM, paid media and personalisation. Use experimentation and customer insights to optimise marketing investment, digital journeys and personalisation, ensuring decisions are based on profitable incremental growth rather than platform reported return alone. Technology, Platform & Digital Transformation Partner with Technology to define and deliver a scalable digital platform roadmap aligned with customer and commercial priorities. Lead the business evaluation, prioritisation and delivery of major digital initiatives, including potential re platforming. Ensure that product data, customer identity, platform integrations and digital infrastructure support personalisation, social commerce and international growth. Evaluate AI, automation, agentic commerce and emerging technologies against clear customer use cases, commercial value and implementation requirements. Leadership & Cross-functional Delivery Lead, coach and develop the senior leaders responsible for Ecommerce and Digital Product, CRO/UX and the webshop, creating clear accountability across the wider digital organisation. Establish shared objectives, KPIs, decision rights and operating rhythms across digital functions. Act as Footasylum's senior digital spokesperson and decision partner across Brand, Merchandising, Product, BI, Technology, Retail, Operations and Finance. Build a customer centred, commercially accountable culture that challenges legacy thinking and moves the organisation beyond one size fits all approaches. Skills / Experience Extensive senior leadership experience across digital commerce, ecommerce, customer growth or digital transformation within a scaled consumer business. Experience owning a material ecommerce P&L and multi million pound digital marketing investment. A proven record of delivering profitable digital growth across revenue, gross profit, contribution and customer value. Demonstrable experience leading significant digital transformation, such as re platforming, digital product development, customer data transformation or a major change in operating model. Strong understanding of attribution, marketing mix modelling, incrementality, experimentation and performance measurement. Experience using CRM, customer data, segmentation and personalisation to improve acquisition, retention and lifetime value. Proven experience of profitably scaling ecommerce across multiple international markets. Experience taking at least one new digital channel, market or proposition from initial test to scaled operation. Strong leadership experience across senior, multidisciplinary teams and complex cross functional stakeholder groups. Why Footasylum? We are one of the leading omni channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. Please note, this role will be based at our Head Office in Greater Manchester and will require regular attendance in line with our hybrid working model.
Sep 24, 2026
Full time
Description Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making. The Role Footasylum is entering the next phase of its digital development. Our ambition is to evolve from a predominantly traffic-led ecommerce business into a customer- and community-led commerce ecosystem, combining profitable ecommerce growth, social commerce, creator-led discovery, personalised customer journeys and a scalable data and technology foundation. We are looking for a Digital Director to lead this transformation. The role will be the single accountable owner of Footasylum's digital commercial strategy, ecommerce performance and cross-functional digital roadmap. You will lead the Ecommerce and Digital Product, CRO and Customer Experience functions and act as the senior digital partner to Brand, Merchandising, Product, BI and Technology. The Digital Director will establish a repeatable model for profitable growth in the UK and internationally while building new capabilities across social commerce, customer data, personalisation, measurement and digital product development. About You You are a commercially minded digital leader who combines strategic ambition with strong operational depth. You have experience building and scaling digital businesses, leading transformation and challenging established ways of working. You understand how customer insight, ecommerce, marketing, data and technology must work together to create profitable growth. You are equally comfortable discussing ecommerce performance, customer propositions, digital product priorities, attribution and organisational capability with both functional teams and executive stakeholders. Key Responsibilities Digital Strategy, P&L & Business Growth Own and execute Footasylum's UK digital strategy and establish a scalable model for international growth. Own digital revenue, gross profit and contribution performance, balancing acquisition, retention, conversion, returns, discount dependency and long-term customer value. Translate Footasylum's ambition to move from a webshop to a customer- and community-led commerce ecosystem. Build annual and seasonal trading, investment and growth plans aligned with the wider commercial strategy. Identify and prioritise new markets, channels, technologies and partnerships based on clear business cases and incremental profit potential. Ecommerce, Digital Product & Customer Experience Own ecommerce performance and trading execution across revenue, gross profit, conversion, AOV, returns, product availability and sell-through. Lead the digital product roadmap across the website, app and other customer-facing digital experiences. Drive continuous improvement across product discovery, navigation, onsite search, checkout, site speed, personalisation and conversion. Establish a structured experimentation programme using customer insight, behavioural data and robust test design. Partner with Merchandising, Product and Operations to align customer demand, product availability, promotional activity and digital presentation. Ensure Footasylum delivers a fast, simple, mobile-first and trustworthy experience for both its young consumer audience and the customer completing the purchase. Digital Marketing, CRM & Audience Growth Develop an integrated acquisition, retention and engagement strategy across Paid Search, Paid Social, SEO, Affiliates, CRM and emerging digital channels. Build a differentiated audience strategy that recognises the needs and behaviours of Footasylum's young consumers as well as the customers - including parents and family members - who complete the purchase. Accelerate CRM, loyalty and lifecycle marketing through stronger segmentation, behavioural triggers, personalisation and customer-value management. Build TikTok Shop and wider social commerce into scalable, commercially managed channels with clear ownership across content, creators, catalogue, operations and measurement. Partner with Brand and Creative to connect brand storytelling, community, creators and performance activity around shared audience and commercial objectives Data, Measurement & Personalisation Establish a unified measurement framework covering commercial performance, customer value, attribution, marketing mix modelling and incrementality. Partner with BI and Finance to create a consistent view of revenue, gross profit, contribution, acquisition cost and lifetime value by channel, audience and market. Improve the quality, accessibility and activation of first party customer and behavioural data across ecommerce, CRM, paid media and personalisation. Use experimentation and customer insights to optimise marketing investment, digital journeys and personalisation, ensuring decisions are based on profitable incremental growth rather than platform reported return alone. Technology, Platform & Digital Transformation Partner with Technology to define and deliver a scalable digital platform roadmap aligned with customer and commercial priorities. Lead the business evaluation, prioritisation and delivery of major digital initiatives, including potential re platforming. Ensure that product data, customer identity, platform integrations and digital infrastructure support personalisation, social commerce and international growth. Evaluate AI, automation, agentic commerce and emerging technologies against clear customer use cases, commercial value and implementation requirements. Leadership & Cross-functional Delivery Lead, coach and develop the senior leaders responsible for Ecommerce and Digital Product, CRO/UX and the webshop, creating clear accountability across the wider digital organisation. Establish shared objectives, KPIs, decision rights and operating rhythms across digital functions. Act as Footasylum's senior digital spokesperson and decision partner across Brand, Merchandising, Product, BI, Technology, Retail, Operations and Finance. Build a customer centred, commercially accountable culture that challenges legacy thinking and moves the organisation beyond one size fits all approaches. Skills / Experience Extensive senior leadership experience across digital commerce, ecommerce, customer growth or digital transformation within a scaled consumer business. Experience owning a material ecommerce P&L and multi million pound digital marketing investment. A proven record of delivering profitable digital growth across revenue, gross profit, contribution and customer value. Demonstrable experience leading significant digital transformation, such as re platforming, digital product development, customer data transformation or a major change in operating model. Strong understanding of attribution, marketing mix modelling, incrementality, experimentation and performance measurement. Experience using CRM, customer data, segmentation and personalisation to improve acquisition, retention and lifetime value. Proven experience of profitably scaling ecommerce across multiple international markets. Experience taking at least one new digital channel, market or proposition from initial test to scaled operation. Strong leadership experience across senior, multidisciplinary teams and complex cross functional stakeholder groups. Why Footasylum? We are one of the leading omni channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. Please note, this role will be based at our Head Office in Greater Manchester and will require regular attendance in line with our hybrid working model.
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in-house marketing services leverage billions of first-party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third-party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, highly entrepreneurial and extremely personable self-starter. You are a prolific networker and able to build an active sales pipeline from prospect to client. This role relies on a high level of resilience and commercial acumen. As a key member of the team, you will deliver significant incremental revenue and growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the executive management team and specialist departments of the business (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will be responsible for the commercial discussions with retailers and publishers in order to drive business forward. This role is an exciting opportunity to further your business development career with an exciting, successful entrepreneur led business. KEY DELIVERABLES BUSINESS DEVELOPMENT STRATEGY & EXECUTION: Reporting into the Chief Commercial Officer, you own the DMS business commercial success globally. You will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. A natural storyteller, you can harness data to present and build compelling proposals including defining and driving the milestones needed to achieve commercial goals. MARKET & CONSUMER UNDERSTANDING: You love games, you love the people that make them, you love the people that play them. You harness this insight to prepare and give business reviews to the senior management regarding progress and roadblocks. COMMERCIAL RESPONSIBILITY: It's your train set. You own the commercial forecast and P&L for Distribution Managed Services, you can spot secure and close retail opportunities & hand over to Relationship Manager. YOU HAVE: GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected, and well respected in the industry. You have an in-depth (and hands on) understanding of our industry in particular digital distribution, and the digital ecosystems in your regions. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify retail opportunities, close it and drive upside. COMMUNICATION: You will need to be extremely confident, a clear communicator & presenter, comfortable with internal & external stakeholder management & can provide regular updates and presentations to senior management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with decision makers and retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE: Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
Sep 23, 2026
Full time
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in-house marketing services leverage billions of first-party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third-party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, highly entrepreneurial and extremely personable self-starter. You are a prolific networker and able to build an active sales pipeline from prospect to client. This role relies on a high level of resilience and commercial acumen. As a key member of the team, you will deliver significant incremental revenue and growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the executive management team and specialist departments of the business (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will be responsible for the commercial discussions with retailers and publishers in order to drive business forward. This role is an exciting opportunity to further your business development career with an exciting, successful entrepreneur led business. KEY DELIVERABLES BUSINESS DEVELOPMENT STRATEGY & EXECUTION: Reporting into the Chief Commercial Officer, you own the DMS business commercial success globally. You will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. A natural storyteller, you can harness data to present and build compelling proposals including defining and driving the milestones needed to achieve commercial goals. MARKET & CONSUMER UNDERSTANDING: You love games, you love the people that make them, you love the people that play them. You harness this insight to prepare and give business reviews to the senior management regarding progress and roadblocks. COMMERCIAL RESPONSIBILITY: It's your train set. You own the commercial forecast and P&L for Distribution Managed Services, you can spot secure and close retail opportunities & hand over to Relationship Manager. YOU HAVE: GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected, and well respected in the industry. You have an in-depth (and hands on) understanding of our industry in particular digital distribution, and the digital ecosystems in your regions. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify retail opportunities, close it and drive upside. COMMUNICATION: You will need to be extremely confident, a clear communicator & presenter, comfortable with internal & external stakeholder management & can provide regular updates and presentations to senior management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with decision makers and retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE: Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
Videographer - Global Beauty Brand Salary - Upto £50k Location - Manchester Zachary Daniels are partnered with a fast-scaling, founder-led beauty and ecommerce brand recognised as one of the UK's biggest social commerce success stories. Built through community-first marketing, viral product launches, and an innovative TikTok Shop strategy, the brand rapidly evolved from an independent startup into a multi-million-pound global business with a highly engaged global audience through creator collaborations, affiliate programmes, immersive digital campaigns, and trend-led product launches. The Role: We're working with an exciting, fast-growing beauty brand that is seeking a dynamic Videographer to join their creative team. This Videographer role sits at the heart of content creation, playing a key part in producing high-impact visual storytelling across a major upcoming documentary project and premium social media campaigns. Key Responsibilities: Capture high-quality, cinematic footage across long-form (documentary) and short-form (social media) content. Utilise a range of techniques including tripod, handheld, and gimbal videography to create dynamic and engaging visuals. Take ownership of creative direction on shoots, ensuring all content aligns with brand identity and campaign objectives. Collaborate with internal creative teams to plan, storyboard, and execute shoots from concept through to delivery. Operate professional camera, lighting, and audio equipment to ensure best-in-class production quality. Edit content end-to-end, including cutting footage, colour grading, and sound design to deliver polished final outputs. Adapt quickly to briefs and evolving creative direction, producing content optimised for social and digital platforms. Stay ahead of industry trends, particularly within beauty, social media, and videography techniques. About You: Proven experience as a Videographer , with a strong portfolio showcasing creative and commercially impactful work. Advanced skills in filming techniques, including gimbal stabilisation, handheld shooting, and cinematic framing. Strong understanding of lighting, composition, and visual storytelling. Proficiency in editing software such as Adobe Premiere Pro, After Effects, and audio editing tools. Ability to manage multiple projects and deliver high-quality work under tight deadlines. A genuine passion for content creation, storytelling, and the beauty industry. A collaborative mindset, with the ability to work cross-functionally in a fast-moving creative environment. Why Apply: Be part of a brand investing heavily in content, creativity, and storytelling at scale Work on a major documentary project alongside high-impact social campaigns Creative freedom to bring your own vision, ideas, and shooting style to life Opportunity to produce visually-led, trend-driven content seen by a large, engaged audience BH36367
Sep 23, 2026
Full time
Videographer - Global Beauty Brand Salary - Upto £50k Location - Manchester Zachary Daniels are partnered with a fast-scaling, founder-led beauty and ecommerce brand recognised as one of the UK's biggest social commerce success stories. Built through community-first marketing, viral product launches, and an innovative TikTok Shop strategy, the brand rapidly evolved from an independent startup into a multi-million-pound global business with a highly engaged global audience through creator collaborations, affiliate programmes, immersive digital campaigns, and trend-led product launches. The Role: We're working with an exciting, fast-growing beauty brand that is seeking a dynamic Videographer to join their creative team. This Videographer role sits at the heart of content creation, playing a key part in producing high-impact visual storytelling across a major upcoming documentary project and premium social media campaigns. Key Responsibilities: Capture high-quality, cinematic footage across long-form (documentary) and short-form (social media) content. Utilise a range of techniques including tripod, handheld, and gimbal videography to create dynamic and engaging visuals. Take ownership of creative direction on shoots, ensuring all content aligns with brand identity and campaign objectives. Collaborate with internal creative teams to plan, storyboard, and execute shoots from concept through to delivery. Operate professional camera, lighting, and audio equipment to ensure best-in-class production quality. Edit content end-to-end, including cutting footage, colour grading, and sound design to deliver polished final outputs. Adapt quickly to briefs and evolving creative direction, producing content optimised for social and digital platforms. Stay ahead of industry trends, particularly within beauty, social media, and videography techniques. About You: Proven experience as a Videographer , with a strong portfolio showcasing creative and commercially impactful work. Advanced skills in filming techniques, including gimbal stabilisation, handheld shooting, and cinematic framing. Strong understanding of lighting, composition, and visual storytelling. Proficiency in editing software such as Adobe Premiere Pro, After Effects, and audio editing tools. Ability to manage multiple projects and deliver high-quality work under tight deadlines. A genuine passion for content creation, storytelling, and the beauty industry. A collaborative mindset, with the ability to work cross-functionally in a fast-moving creative environment. Why Apply: Be part of a brand investing heavily in content, creativity, and storytelling at scale Work on a major documentary project alongside high-impact social campaigns Creative freedom to bring your own vision, ideas, and shooting style to life Opportunity to produce visually-led, trend-driven content seen by a large, engaged audience BH36367
About Additional Lengths Founded over 23 years ago by hair extension expert Victoria Lynch, Additional Lengths has grown into one of the UK's leading hair extension specialists, delivering premium products to professionals and consumers worldwide, with ethical sourcing and excellence at the heart of everything we do. Headquartered in Stockton-on-Tees in the North East of England, with a co-working space in London, we combine strong regional roots with a growing national and global presence. We're home to our direct-to-consumer destination for luxury extensions, and Remi Cachet, the UK's number 1 brand for professional hair extensions, setting the industry standard for premium hair, seamless results, and ethical sourcing. As a certified B Corp, we're proud to meet the highest standards of social and environmental performance, transparency, and accountability. From ethical hair sourcing and long-term supplier partnerships to a genuine focus on employee wellbeing, we believe great business should also be a force for good. Recognised as one of the Sunday Times Best Places to Work in 2024, we foster a culture built on passion, creativity, and innovation. Our team has more than doubled in size in recent years, and with over £25 million in revenue last year, we're experiencing exceptional global expansion with continued growth ahead. Role Overview The Head of Supply Chain owns Additional Lengths' Group supply chain from end to end: aligning supply with the demand plan, purchasing stock on the best terms, holding the right inventory, and optimising our order to delivery process. The role brings demand planning, procurement, inventory and, warehousing and outbound logistics under a single owner, with accountability for cost-to-serve, product availability and working capital - reporting to the Operations Director, the role leads a team, including a dedicated Demand Planner who leads the demand forecast, and Warehouse Manager who leads customer fulfilment and goods in. Some of the main responsibilities of this role include: Procurement and supplier management Own purchasing and supplier relationships. Oversee the purchase order process in line with demand and inventory plan. Negotiate pricing, minimum order quantities, lead times and payment terms. Manage supplier performance on delivery, quality and defects. Oversee inbound logistics, lead times and imports. Product quality and ethical sourcing Set incoming quality control standards and acceptance checks, with particular rigour on human hair quality. Hold suppliers to clear ethical and labour standards, backed by audits. Maintain traceability and provenance of the hair, from source to stock, protecting both compliance and the brand. Supply risk and resilience Map and manage single supplier and lead time risk across our product portfolio. Develop alternative and second sources for critical lines. Maintain contingency and business continuity plans for supply disruption. Demand and supply planning (S&OP) Own the end-to-end plan with ultimate accountability for it. Whilst the Demand Planner leads the demand forecast; the Head of Supply Chain owns the supply planning, the balancing decision, and the plan as a whole. Chair the monthly sales and operations planning (S&OP) process, reconciling demand, supply, finance, marketing, and commercial into one agreed plan, and own the trade-offs and sign-off. Translate the agreed demand plan into the purchasing and inventory plan, allowing supply to meet demand at the right cost and working capital. Line manage and develop the Demand Planner and keep demand inputs decision read and the S&OP cadence sharp. Inventory and availability Set safety stock, reorder points and replenishment policy to maintain availability without overstocking. Balance availability against working capital and manage excess and slow-moving stock. Maintain inventory accuracy across all existing and future channels and markets, through owned distribution and 3PL partners, including appropriate stock movements. Warehousing and outbound logistics Line manage the Warehouse Manager and oversee the Warehouse operations, from goods-in to dispatch. Set outbound service levels and cost-to-serve targets and select and negotiate carriers. Own export and customs strategy and design the fulfilment network and new channels and markets are added. Cost, performance and continuous improvement Own end-to-end cost per order and per unit and reduce it while protecting service and quality levels. Track and report supply chain KPIs. Own returns end to end, driving continued improvement in returns rate, processing time and cost. Lead improvement initiatives with a costed business case and measurable outcomes. About You We're ideally looking for someone with: Significant supply chain experience spanning procurement or buying, inventory, and fulfilment or logistics within an e-Commerce, retail, beauty or consumer goods environment. Strong commercial acumen; a capable negotiator who makes decisions with margin, cost and cash in mind. Experience overseeing a warehouse or third-party logistics operation and leading an operational team. Comfortable operating hands-on in an SME with a small team. Genuinely tech-savvy; fluent in Excel or Google Sheets and confident with supply chain systems (WMS, ERP, and ecommerce platforms such as Shopify), with the appetite and ability to shape how our tools and technology evolve, not only to operate what's already in place. A track record of measurable improvement in availability, forecast accuracy and cost-to-serve. Experience, running S&OP or similar, and working with a demand planning function. Ideally some carrier and freight negotiation, and international sourcing, imports and exports. CIPS or an equivalent professional qualification would be beneficial. Experience scaling into marketplaces and international markets. Whilst the above describes the type of person we're looking for, we have great training and development capabilities, so even if you don't tick every point, we'd still love to hear from you. What's On Offer We believe great work deserves great rewards. Alongside a competitive salary, you'll enjoy a range of benefits designed to support your wellbeing, growth, and lifestyle: A collaborative, ambitious and creative culture where you can be your authentic self, contribute ideas, and play a genuine role in shaping and growing the business The opportunity to influence strategy and make a real impact in a fast-growing, award-winning brand Excellent development opportunities, with room to grow as the business scales 25 days' annual leave plus bank holidays, plus your birthday off to celebrate your day your way Our inclusive New Child Leave policy, offering up to 12 weeks' paid leave for all new parents, regardless of how your family grows Private health insurance through Vitality, supporting your long-term health and wellbeing A healthcare cash plan to help with everyday medical costs An enhanced pension scheme with salary sacrifice options, helping you plan for the future 40% staff discount on Additional Lengths products and 20% off third-party brands Death in service cover providing four times your salary for added peace of mind Enhanced sick pay, because looking after our team matters Access to our Employee Assistance Programme, offering confidential wellbeing and mental health support whenever you need it Paid volunteering days each year to support the causes that matter most to you
Sep 18, 2026
Full time
About Additional Lengths Founded over 23 years ago by hair extension expert Victoria Lynch, Additional Lengths has grown into one of the UK's leading hair extension specialists, delivering premium products to professionals and consumers worldwide, with ethical sourcing and excellence at the heart of everything we do. Headquartered in Stockton-on-Tees in the North East of England, with a co-working space in London, we combine strong regional roots with a growing national and global presence. We're home to our direct-to-consumer destination for luxury extensions, and Remi Cachet, the UK's number 1 brand for professional hair extensions, setting the industry standard for premium hair, seamless results, and ethical sourcing. As a certified B Corp, we're proud to meet the highest standards of social and environmental performance, transparency, and accountability. From ethical hair sourcing and long-term supplier partnerships to a genuine focus on employee wellbeing, we believe great business should also be a force for good. Recognised as one of the Sunday Times Best Places to Work in 2024, we foster a culture built on passion, creativity, and innovation. Our team has more than doubled in size in recent years, and with over £25 million in revenue last year, we're experiencing exceptional global expansion with continued growth ahead. Role Overview The Head of Supply Chain owns Additional Lengths' Group supply chain from end to end: aligning supply with the demand plan, purchasing stock on the best terms, holding the right inventory, and optimising our order to delivery process. The role brings demand planning, procurement, inventory and, warehousing and outbound logistics under a single owner, with accountability for cost-to-serve, product availability and working capital - reporting to the Operations Director, the role leads a team, including a dedicated Demand Planner who leads the demand forecast, and Warehouse Manager who leads customer fulfilment and goods in. Some of the main responsibilities of this role include: Procurement and supplier management Own purchasing and supplier relationships. Oversee the purchase order process in line with demand and inventory plan. Negotiate pricing, minimum order quantities, lead times and payment terms. Manage supplier performance on delivery, quality and defects. Oversee inbound logistics, lead times and imports. Product quality and ethical sourcing Set incoming quality control standards and acceptance checks, with particular rigour on human hair quality. Hold suppliers to clear ethical and labour standards, backed by audits. Maintain traceability and provenance of the hair, from source to stock, protecting both compliance and the brand. Supply risk and resilience Map and manage single supplier and lead time risk across our product portfolio. Develop alternative and second sources for critical lines. Maintain contingency and business continuity plans for supply disruption. Demand and supply planning (S&OP) Own the end-to-end plan with ultimate accountability for it. Whilst the Demand Planner leads the demand forecast; the Head of Supply Chain owns the supply planning, the balancing decision, and the plan as a whole. Chair the monthly sales and operations planning (S&OP) process, reconciling demand, supply, finance, marketing, and commercial into one agreed plan, and own the trade-offs and sign-off. Translate the agreed demand plan into the purchasing and inventory plan, allowing supply to meet demand at the right cost and working capital. Line manage and develop the Demand Planner and keep demand inputs decision read and the S&OP cadence sharp. Inventory and availability Set safety stock, reorder points and replenishment policy to maintain availability without overstocking. Balance availability against working capital and manage excess and slow-moving stock. Maintain inventory accuracy across all existing and future channels and markets, through owned distribution and 3PL partners, including appropriate stock movements. Warehousing and outbound logistics Line manage the Warehouse Manager and oversee the Warehouse operations, from goods-in to dispatch. Set outbound service levels and cost-to-serve targets and select and negotiate carriers. Own export and customs strategy and design the fulfilment network and new channels and markets are added. Cost, performance and continuous improvement Own end-to-end cost per order and per unit and reduce it while protecting service and quality levels. Track and report supply chain KPIs. Own returns end to end, driving continued improvement in returns rate, processing time and cost. Lead improvement initiatives with a costed business case and measurable outcomes. About You We're ideally looking for someone with: Significant supply chain experience spanning procurement or buying, inventory, and fulfilment or logistics within an e-Commerce, retail, beauty or consumer goods environment. Strong commercial acumen; a capable negotiator who makes decisions with margin, cost and cash in mind. Experience overseeing a warehouse or third-party logistics operation and leading an operational team. Comfortable operating hands-on in an SME with a small team. Genuinely tech-savvy; fluent in Excel or Google Sheets and confident with supply chain systems (WMS, ERP, and ecommerce platforms such as Shopify), with the appetite and ability to shape how our tools and technology evolve, not only to operate what's already in place. A track record of measurable improvement in availability, forecast accuracy and cost-to-serve. Experience, running S&OP or similar, and working with a demand planning function. Ideally some carrier and freight negotiation, and international sourcing, imports and exports. CIPS or an equivalent professional qualification would be beneficial. Experience scaling into marketplaces and international markets. Whilst the above describes the type of person we're looking for, we have great training and development capabilities, so even if you don't tick every point, we'd still love to hear from you. What's On Offer We believe great work deserves great rewards. Alongside a competitive salary, you'll enjoy a range of benefits designed to support your wellbeing, growth, and lifestyle: A collaborative, ambitious and creative culture where you can be your authentic self, contribute ideas, and play a genuine role in shaping and growing the business The opportunity to influence strategy and make a real impact in a fast-growing, award-winning brand Excellent development opportunities, with room to grow as the business scales 25 days' annual leave plus bank holidays, plus your birthday off to celebrate your day your way Our inclusive New Child Leave policy, offering up to 12 weeks' paid leave for all new parents, regardless of how your family grows Private health insurance through Vitality, supporting your long-term health and wellbeing A healthcare cash plan to help with everyday medical costs An enhanced pension scheme with salary sacrifice options, helping you plan for the future 40% staff discount on Additional Lengths products and 20% off third-party brands Death in service cover providing four times your salary for added peace of mind Enhanced sick pay, because looking after our team matters Access to our Employee Assistance Programme, offering confidential wellbeing and mental health support whenever you need it Paid volunteering days each year to support the causes that matter most to you
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview As the Head of Network Ops, you are accountable for the execution of HIVED's first and middle-mile network. You are responsible for the overarching performance of our Network Operations team, managing a 24/7 operation across multiple shifts. Your role is to ensure that we are hitting the right balance of high quality in our collections network against Cost Per Collected parcel, ensuring that our managers and associates have the leadership, resources, and processes needed to run a world-class network. You take point on developing the function to be scaleable and automated across multiple geographies. What you'll be doing Team Leadership Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed Represent the NOps team to key internal and external stakeholders. You are the voice of NOps to the rest of the business, representing the function up to exec level, and being the face of HIVED to shippers and other external stakeholders Create a high performing team with clear accountabilities and development plans Act as key point of escalation for all Network Ops related issues Define operating rhythms, frameworks, and cadences for the Network Ops function Support the Netowrk Director with budgeting and adherence to plan exercises Strategy Define and own the vision and strategy for the Network Ops team Ensure the strategic priorities of the exec board and ops leadership team are being adhered to within Network Ops Develop the long-term strategy and roadmap for the Network Ops function to meet the demands of the business as HIVED scales Work with functional leaders (eg in Run Time Ops) to develop best practices and ways of working Provide input into the Planning team around network design and key decision making areas Cross-Functional Working Work with other senior leaders in the business (i.e. CCO, SVP Central Ops) to ensure that teams are collaborating in the correct manner and that the appropriate demands of each function are being met Balance competing needs of our haulage and parcel businesses to ensure the needs of both are met Maintain a strong culture of compliance and safety for our collections on the road in collaboration with the Transport team What we're looking for 7+ years in operations management across logistics, last-mile, or eCommerce. Line haul transportation experience is preferable Strong people manager with experience in managing and supporting large and dencentralised teams Experience running both build and execution environments, preferably within a logistics setting Proven track record of building SOPs and managing KPIs through a team Data-driven, structured problem-solver with a continuous improvement mindset. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right MacBook Air or Windows Laptop (depending on your preference) Cycle to work scheme Our Values We Are Kind - We leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - kindness requires us to be fair, consistent and work together to move HIVED forward. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We Are Resourceful - Resources are scarce and our business depends on our ability to use resources wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Want to learn more? HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HI to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
Sep 18, 2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview As the Head of Network Ops, you are accountable for the execution of HIVED's first and middle-mile network. You are responsible for the overarching performance of our Network Operations team, managing a 24/7 operation across multiple shifts. Your role is to ensure that we are hitting the right balance of high quality in our collections network against Cost Per Collected parcel, ensuring that our managers and associates have the leadership, resources, and processes needed to run a world-class network. You take point on developing the function to be scaleable and automated across multiple geographies. What you'll be doing Team Leadership Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed Represent the NOps team to key internal and external stakeholders. You are the voice of NOps to the rest of the business, representing the function up to exec level, and being the face of HIVED to shippers and other external stakeholders Create a high performing team with clear accountabilities and development plans Act as key point of escalation for all Network Ops related issues Define operating rhythms, frameworks, and cadences for the Network Ops function Support the Netowrk Director with budgeting and adherence to plan exercises Strategy Define and own the vision and strategy for the Network Ops team Ensure the strategic priorities of the exec board and ops leadership team are being adhered to within Network Ops Develop the long-term strategy and roadmap for the Network Ops function to meet the demands of the business as HIVED scales Work with functional leaders (eg in Run Time Ops) to develop best practices and ways of working Provide input into the Planning team around network design and key decision making areas Cross-Functional Working Work with other senior leaders in the business (i.e. CCO, SVP Central Ops) to ensure that teams are collaborating in the correct manner and that the appropriate demands of each function are being met Balance competing needs of our haulage and parcel businesses to ensure the needs of both are met Maintain a strong culture of compliance and safety for our collections on the road in collaboration with the Transport team What we're looking for 7+ years in operations management across logistics, last-mile, or eCommerce. Line haul transportation experience is preferable Strong people manager with experience in managing and supporting large and dencentralised teams Experience running both build and execution environments, preferably within a logistics setting Proven track record of building SOPs and managing KPIs through a team Data-driven, structured problem-solver with a continuous improvement mindset. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right MacBook Air or Windows Laptop (depending on your preference) Cycle to work scheme Our Values We Are Kind - We leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - kindness requires us to be fair, consistent and work together to move HIVED forward. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We Are Resourceful - Resources are scarce and our business depends on our ability to use resources wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Want to learn more? HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HI to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview As the Head of Network Ops, you are accountable for the execution of HIVED's first and middle-mile network. You are responsible for the overarching performance of our Network Operations team, managing a 24/7 operation across multiple shifts. Your role is to ensure that we are hitting the right balance of high quality in our collections network against Cost Per Collected parcel, ensuring that our managers and associates have the leadership, resources, and processes needed to run a world-class network. You take point on developing the function to be scaleable and automated across multiple geographies. What you'll be doing Team Leadership Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed Represent the NOps team to key internal and external stakeholders. You are the voice of NOps to the rest of the business, representing the function up to exec level, and being the face of HIVED to shippers and other external stakeholders Create a high performing team with clear accountabilities and development plans Act as key point of escalation for all Network Ops related issues Define operating rhythms, frameworks, and cadences for the Network Ops function Support the Netowrk Director with budgeting and adherence to plan exercises Strategy Define and own the vision and strategy for the Network Ops team Ensure the strategic priorities of the exec board and ops leadership team are being adhered to within Network Ops Develop the long-term strategy and roadmap for the Network Ops function to meet the demands of the business as HIVED scales Work with functional leaders (eg in Run Time Ops) to develop best practices and ways of working Provide input into the Planning team around network design and key decision making areas Cross-Functional Working Work with other senior leaders in the business (i.e. CCO, SVP Central Ops) to ensure that teams are collaborating in the correct manner and that the appropriate demands of each function are being met Balance competing needs of our haulage and parcel businesses to ensure the needs of both are met Maintain a strong culture of compliance and safety for our collections on the road in collaboration with the Transport team What we're looking for 7+ years in operations management across logistics, last-mile, or eCommerce. Line haul transportation experience is preferable Strong people manager with experience in managing and supporting large and dencentralised teams Experience running both build and execution environments, preferably within a logistics setting Proven track record of building SOPs and managing KPIs through a team Data-driven, structured problem-solver with a continuous improvement mindset. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right MacBook Air or Windows Laptop (depending on your preference) Cycle to work scheme Our Values We Are Kind - We leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - kindness requires us to be fair, consistent and work together to move HIVED forward. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We Are Resourceful - Resources are scarce and our business depends on our ability to use resources wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Want to learn more? HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HI to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
Sep 18, 2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview As the Head of Network Ops, you are accountable for the execution of HIVED's first and middle-mile network. You are responsible for the overarching performance of our Network Operations team, managing a 24/7 operation across multiple shifts. Your role is to ensure that we are hitting the right balance of high quality in our collections network against Cost Per Collected parcel, ensuring that our managers and associates have the leadership, resources, and processes needed to run a world-class network. You take point on developing the function to be scaleable and automated across multiple geographies. What you'll be doing Team Leadership Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed Represent the NOps team to key internal and external stakeholders. You are the voice of NOps to the rest of the business, representing the function up to exec level, and being the face of HIVED to shippers and other external stakeholders Create a high performing team with clear accountabilities and development plans Act as key point of escalation for all Network Ops related issues Define operating rhythms, frameworks, and cadences for the Network Ops function Support the Netowrk Director with budgeting and adherence to plan exercises Strategy Define and own the vision and strategy for the Network Ops team Ensure the strategic priorities of the exec board and ops leadership team are being adhered to within Network Ops Develop the long-term strategy and roadmap for the Network Ops function to meet the demands of the business as HIVED scales Work with functional leaders (eg in Run Time Ops) to develop best practices and ways of working Provide input into the Planning team around network design and key decision making areas Cross-Functional Working Work with other senior leaders in the business (i.e. CCO, SVP Central Ops) to ensure that teams are collaborating in the correct manner and that the appropriate demands of each function are being met Balance competing needs of our haulage and parcel businesses to ensure the needs of both are met Maintain a strong culture of compliance and safety for our collections on the road in collaboration with the Transport team What we're looking for 7+ years in operations management across logistics, last-mile, or eCommerce. Line haul transportation experience is preferable Strong people manager with experience in managing and supporting large and dencentralised teams Experience running both build and execution environments, preferably within a logistics setting Proven track record of building SOPs and managing KPIs through a team Data-driven, structured problem-solver with a continuous improvement mindset. How we reward our team Dynamic hybrid working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right MacBook Air or Windows Laptop (depending on your preference) Cycle to work scheme Our Values We Are Kind - We leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - kindness requires us to be fair, consistent and work together to move HIVED forward. We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We Are Resourceful - Resources are scarce and our business depends on our ability to use resources wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have. Want to learn more? HIVED is B Corporation certified HIVED is on The Sunday Times Tech 100 Read how HI to transform parcel delivery with AI and all-electric logistics network Check the Impact Reports for 2024 and 2025 Keep up with HIVED here
Head of Customer Service - £70,000 + Benefits - Birmingham Hybrid (3 days office, 2 days home) Are you ready to lead a customer experience function where your decisions directly impact loyalty, retention and growth? Can you transform customer service into a function that delivers outstanding experiences while driving commercial results? We are working with a growing organisation looking for an experienced Head of Customer Service to lead their customer operation and shape the next stage of their customer experience strategy. This is a senior leadership role for someone who understands that great customer service goes beyond resolving issues it builds trust, protects revenue and creates long-term customer relationships. The role You will take ownership of the customer service strategy and operation, leading a customer-focused leadership team and overseeing a multi-channel environment covering phone, email, live chat, social media and aftercare. You will improve service performance, develop operational excellence and ensure customers receive a consistent, high-quality experience at every touchpoint. You will also manage outsourced service partnerships, ensuring strong governance, performance management and seamless delivery. Key Responsibilities Develop and deliver a customer service strategy aligned with business growth Lead, coach and develop high-performing service teams Improve customer satisfaction, quality and first-contact resolution Use data and customer insight to identify improvements and opportunities Own service reporting, KPIs and operational performance Manage complex complaints and customer escalations Improve processes to reduce customer effort and increase efficiency Build strong relationships across the wider business and external partners About You You will have: Proven experience leading senior customer service or contact-centre operations Experience managing multi-channel customer environments and outsourced partners Strong knowledge of customer experience, complaints and retention strategies Experience using data, technology and reporting to drive improvements Commercial awareness with the ability to balance customer outcomes and business goals Strong leadership skills with the ability to influence senior stakeholders Experience within retail, ecommerce, luxury, hospitality or another customer-focused sector would be beneficial. The Benefits Hybrid working Flexible hours 25 days holiday plus bank holidays Private healthcare and wellbeing benefits Birthday day off Enhanced family leave Cycle to work scheme Employee discounts and rewards If you are looking for a role where you can shape customer strategy, develop teams and make a measurable impact, we would love to hear from you.
Sep 17, 2026
Full time
Head of Customer Service - £70,000 + Benefits - Birmingham Hybrid (3 days office, 2 days home) Are you ready to lead a customer experience function where your decisions directly impact loyalty, retention and growth? Can you transform customer service into a function that delivers outstanding experiences while driving commercial results? We are working with a growing organisation looking for an experienced Head of Customer Service to lead their customer operation and shape the next stage of their customer experience strategy. This is a senior leadership role for someone who understands that great customer service goes beyond resolving issues it builds trust, protects revenue and creates long-term customer relationships. The role You will take ownership of the customer service strategy and operation, leading a customer-focused leadership team and overseeing a multi-channel environment covering phone, email, live chat, social media and aftercare. You will improve service performance, develop operational excellence and ensure customers receive a consistent, high-quality experience at every touchpoint. You will also manage outsourced service partnerships, ensuring strong governance, performance management and seamless delivery. Key Responsibilities Develop and deliver a customer service strategy aligned with business growth Lead, coach and develop high-performing service teams Improve customer satisfaction, quality and first-contact resolution Use data and customer insight to identify improvements and opportunities Own service reporting, KPIs and operational performance Manage complex complaints and customer escalations Improve processes to reduce customer effort and increase efficiency Build strong relationships across the wider business and external partners About You You will have: Proven experience leading senior customer service or contact-centre operations Experience managing multi-channel customer environments and outsourced partners Strong knowledge of customer experience, complaints and retention strategies Experience using data, technology and reporting to drive improvements Commercial awareness with the ability to balance customer outcomes and business goals Strong leadership skills with the ability to influence senior stakeholders Experience within retail, ecommerce, luxury, hospitality or another customer-focused sector would be beneficial. The Benefits Hybrid working Flexible hours 25 days holiday plus bank holidays Private healthcare and wellbeing benefits Birthday day off Enhanced family leave Cycle to work scheme Employee discounts and rewards If you are looking for a role where you can shape customer strategy, develop teams and make a measurable impact, we would love to hear from you.
We're working with an established and growing consumer business to appoint an experienced Marketing Manager into a key position within its head office team. About the Role This is an opportunity for a commercially minded marketer who enjoys combining strategy with hands-on delivery. You'll take ownership of the wider marketing approach, working closely with senior leadership and internal teams to drive customer acquisition, conversion, retention and long-term growth across both digital and physical channels. This isn't a role where you'll simply inherit a marketing calendar and manage campaigns. You'll be expected to understand the commercial objectives of the business, build a clear marketing plan around them and make sure activity delivers measurable results. The Role You'll take responsibility for developing and delivering an effective, KPI-led marketing strategy across multiple customer channels. Working alongside ecommerce, operational and senior leadership teams, you'll be responsible for: Developing and delivering the overall marketing strategy and campaign calendar Translating commercial objectives into clear, measurable marketing plans Driving customer acquisition, conversion, retention and repeat business Overseeing activity across SEO, PPC/search, paid social, email, CRM and content Developing effective performance marketing strategies and monitoring ROI Using customer and performance data to identify new growth opportunities Developing CRM, retention and loyalty activity Ensuring a consistent brand and customer experience across digital and physical channels Supporting campaigns designed to increase both online conversion and physical customer footfall Working closely with ecommerce colleagues to ensure digital activity supports the wider commercial strategy Setting meaningful KPIs and regularly reporting performance to senior stakeholders Managing marketing budgets with a strong focus on commercial return Reviewing campaign performance and using findings to continuously improve future activity Working collaboratively across different areas of the business to ensure marketing activity is delivered effectively Qualifications Around 5+ years of relevant marketing experience Experience at Marketing Manager, Senior Marketing Manager or a comparable level Required Skills A strong B2C, retail, ecommerce or consumer-focused background Good knowledge of SEO, PPC, paid social, email marketing and CRM Experience using analytics and performance data to inform marketing decisions A strong understanding of customer acquisition, conversion and retention Experience developing and reporting against marketing KPIs Strong commercial awareness and an understanding of marketing ROI Experience managing or influencing marketing budgets The confidence to present plans, results and recommendations to senior stakeholders Strong communication and cross-functional collaboration skills A proactive, self-starting approach A willingness to remain hands-on rather than simply delegating execution Experience working across both ecommerce and physical customer channels would be particularly valuable. Previous experience within a mature-audience, age-restricted, regulated or advertising-restricted consumer sector would be advantageous, but is not essential. Preferred Skills Experience working across both ecommerce and physical customer channels Previous experience within a mature-audience, age-restricted, regulated or advertising-restricted consumer sector The Opportunity You'll be joining an established business at an interesting stage of its growth, with genuine scope to influence how marketing is approached rather than simply executing an existing strategy. You'll have regular exposure to senior decision-makers and the autonomy to introduce ideas, improve existing activity and build a structured, measurable marketing approach. This would suit somebody who enjoys being close to the commercial side of a business and wants to see the direct impact of their work. Candidates must be within a realistic daily commute of the South Yorkshire area and comfortable working from the company's head office on a full-time basis. If you're an experienced, commercially focused Marketing Manager looking for a position where you can genuinely influence the direction of an established consumer business, we'd be keen to hear from you.
Sep 16, 2026
Full time
We're working with an established and growing consumer business to appoint an experienced Marketing Manager into a key position within its head office team. About the Role This is an opportunity for a commercially minded marketer who enjoys combining strategy with hands-on delivery. You'll take ownership of the wider marketing approach, working closely with senior leadership and internal teams to drive customer acquisition, conversion, retention and long-term growth across both digital and physical channels. This isn't a role where you'll simply inherit a marketing calendar and manage campaigns. You'll be expected to understand the commercial objectives of the business, build a clear marketing plan around them and make sure activity delivers measurable results. The Role You'll take responsibility for developing and delivering an effective, KPI-led marketing strategy across multiple customer channels. Working alongside ecommerce, operational and senior leadership teams, you'll be responsible for: Developing and delivering the overall marketing strategy and campaign calendar Translating commercial objectives into clear, measurable marketing plans Driving customer acquisition, conversion, retention and repeat business Overseeing activity across SEO, PPC/search, paid social, email, CRM and content Developing effective performance marketing strategies and monitoring ROI Using customer and performance data to identify new growth opportunities Developing CRM, retention and loyalty activity Ensuring a consistent brand and customer experience across digital and physical channels Supporting campaigns designed to increase both online conversion and physical customer footfall Working closely with ecommerce colleagues to ensure digital activity supports the wider commercial strategy Setting meaningful KPIs and regularly reporting performance to senior stakeholders Managing marketing budgets with a strong focus on commercial return Reviewing campaign performance and using findings to continuously improve future activity Working collaboratively across different areas of the business to ensure marketing activity is delivered effectively Qualifications Around 5+ years of relevant marketing experience Experience at Marketing Manager, Senior Marketing Manager or a comparable level Required Skills A strong B2C, retail, ecommerce or consumer-focused background Good knowledge of SEO, PPC, paid social, email marketing and CRM Experience using analytics and performance data to inform marketing decisions A strong understanding of customer acquisition, conversion and retention Experience developing and reporting against marketing KPIs Strong commercial awareness and an understanding of marketing ROI Experience managing or influencing marketing budgets The confidence to present plans, results and recommendations to senior stakeholders Strong communication and cross-functional collaboration skills A proactive, self-starting approach A willingness to remain hands-on rather than simply delegating execution Experience working across both ecommerce and physical customer channels would be particularly valuable. Previous experience within a mature-audience, age-restricted, regulated or advertising-restricted consumer sector would be advantageous, but is not essential. Preferred Skills Experience working across both ecommerce and physical customer channels Previous experience within a mature-audience, age-restricted, regulated or advertising-restricted consumer sector The Opportunity You'll be joining an established business at an interesting stage of its growth, with genuine scope to influence how marketing is approached rather than simply executing an existing strategy. You'll have regular exposure to senior decision-makers and the autonomy to introduce ideas, improve existing activity and build a structured, measurable marketing approach. This would suit somebody who enjoys being close to the commercial side of a business and wants to see the direct impact of their work. Candidates must be within a realistic daily commute of the South Yorkshire area and comfortable working from the company's head office on a full-time basis. If you're an experienced, commercially focused Marketing Manager looking for a position where you can genuinely influence the direction of an established consumer business, we'd be keen to hear from you.
Ecommerce Director Fashion Office-Based Competitive Salary + Benefits This opportunity would suit candidates who are able to relocate or stay away during the working week. Please consider this before applying. Zachary Daniels Recruitment is delighted to be partnering with a highly successful and growing fashion retailer to recruit an Ecommerce Director. This is an exciting opportunity to join an established, multi-channel fashion business with a strong customer following and ambitious plans for continued growth. With a significant online operation already in place, the business is looking for an experienced Ecommerce Director to take ownership of ecommerce performance and play a key role in shaping the next stage of digital growth. This is not a turnaround role. The foundations are there, the opportunity is significant, and the business is investing in its digital proposition, technology and people. The Ecommerce Director will have broad responsibility across ecommerce trading and digital marketing, bringing together online trading, customer acquisition, digital performance and the wider customer journey. You'll work closely with the senior leadership team and key stakeholders across the business, with the autonomy to challenge, influence and make decisions that have a direct commercial impact. Key Responsibilities Own and deliver the ecommerce strategy, driving continued growth across online sales, conversion, customer acquisition and profitability. Lead the day-to-day ecommerce trading agenda, ensuring the online proposition is commercially optimised across product, pricing, promotions, content and customer journey. Take ownership of ecommerce and digital performance, using data and insight to identify opportunities, improve trading results and maximise customer value. Lead digital marketing activity across key acquisition and retention channels, ensuring investment is aligned to commercial objectives. Work closely with Buying, Merchandising, Marketing, Product, Technology and Operations to deliver a joined-up ecommerce and customer strategy. Develop and optimise the online trading calendar, aligning campaigns, product launches, promotions and key seasonal opportunities. Drive improvements across conversion, AOV, traffic, customer acquisition, retention and overall online profitability. Oversee performance across paid media, paid social, CRM, email, SEO and other relevant digital channels, ensuring activity delivers against agreed KPIs. Use customer and commercial data to understand behaviour, identify trends and inform strategic and trading decisions. Lead the ongoing development of the digital customer journey and onsite experience. Identify opportunities to improve the use of technology, data, automation and emerging digital capabilities. Work with internal teams and external partners to ensure digital activity is delivered effectively and delivers strong commercial returns. Build, develop and lead a high-performing ecommerce and digital team, creating clear accountability and a strong performance culture. Keep the business ahead of developments across ecommerce, digital marketing, social commerce, technology and the wider fashion retail landscape. Present trading performance, strategic recommendations and growth opportunities to senior leadership. Key Requirements Proven experience at Ecommerce Director, Head of Ecommerce, Ecommerce Trading Director or equivalent senior level within a consumer-facing business. Strong ecommerce experience within fashion retail is highly desirable, ideally within a high-volume, multi-product environment. A demonstrable track record of driving significant online revenue growth and improving ecommerce performance. Strong understanding of ecommerce trading, including conversion, AOV, margin, traffic, customer acquisition, retention and profitability. Experience leading digital marketing activity across paid media, paid social, CRM, email, SEO and other customer acquisition channels. Strong commercial understanding, with the ability to connect digital activity to wider business performance and profitability. Experience managing and developing ecommerce and digital teams, with the ability to create structure, accountability and high performance. Strong analytical skills and confidence using data to drive commercial decisions. Experience working cross-functionally with Buying, Merchandising, Marketing, Technology and Operations. Comfortable managing external agencies and technology partners, while knowing when to challenge and when to bring capability in-house. A strong understanding of the fashion customer and what drives online engagement, conversion and repeat purchase. Commercially curious, with a genuine interest in new technology, AI, automation and emerging opportunities within ecommerce. A hands-on and pragmatic leadership style, with the ability to move between strategy and execution. Confident operating in a fast-paced environment where priorities can change and decisions need to be made quickly. A collaborative and emotionally intelligent leader who can influence at senior level while remaining close to the detail. Why Apply? Join an established and successful fashion retailer with ambitious plans for continued growth. Take genuine ownership of ecommerce trading and digital performance. Play a key role in shaping the future digital strategy of the business. Influence technology, customer experience, trading and digital marketing rather than owning just one area. Lead and develop an established ecommerce and digital team. Work closely with senior leadership and have genuine influence over commercial decisions. Join a business that is investing in its digital proposition and has significant opportunity ahead. If you are an experienced Ecommerce Director, Head of Ecommerce or senior ecommerce and digital leader with a strong fashion retail background, we'd love to hear from you. BH37159
Sep 15, 2026
Full time
Ecommerce Director Fashion Office-Based Competitive Salary + Benefits This opportunity would suit candidates who are able to relocate or stay away during the working week. Please consider this before applying. Zachary Daniels Recruitment is delighted to be partnering with a highly successful and growing fashion retailer to recruit an Ecommerce Director. This is an exciting opportunity to join an established, multi-channel fashion business with a strong customer following and ambitious plans for continued growth. With a significant online operation already in place, the business is looking for an experienced Ecommerce Director to take ownership of ecommerce performance and play a key role in shaping the next stage of digital growth. This is not a turnaround role. The foundations are there, the opportunity is significant, and the business is investing in its digital proposition, technology and people. The Ecommerce Director will have broad responsibility across ecommerce trading and digital marketing, bringing together online trading, customer acquisition, digital performance and the wider customer journey. You'll work closely with the senior leadership team and key stakeholders across the business, with the autonomy to challenge, influence and make decisions that have a direct commercial impact. Key Responsibilities Own and deliver the ecommerce strategy, driving continued growth across online sales, conversion, customer acquisition and profitability. Lead the day-to-day ecommerce trading agenda, ensuring the online proposition is commercially optimised across product, pricing, promotions, content and customer journey. Take ownership of ecommerce and digital performance, using data and insight to identify opportunities, improve trading results and maximise customer value. Lead digital marketing activity across key acquisition and retention channels, ensuring investment is aligned to commercial objectives. Work closely with Buying, Merchandising, Marketing, Product, Technology and Operations to deliver a joined-up ecommerce and customer strategy. Develop and optimise the online trading calendar, aligning campaigns, product launches, promotions and key seasonal opportunities. Drive improvements across conversion, AOV, traffic, customer acquisition, retention and overall online profitability. Oversee performance across paid media, paid social, CRM, email, SEO and other relevant digital channels, ensuring activity delivers against agreed KPIs. Use customer and commercial data to understand behaviour, identify trends and inform strategic and trading decisions. Lead the ongoing development of the digital customer journey and onsite experience. Identify opportunities to improve the use of technology, data, automation and emerging digital capabilities. Work with internal teams and external partners to ensure digital activity is delivered effectively and delivers strong commercial returns. Build, develop and lead a high-performing ecommerce and digital team, creating clear accountability and a strong performance culture. Keep the business ahead of developments across ecommerce, digital marketing, social commerce, technology and the wider fashion retail landscape. Present trading performance, strategic recommendations and growth opportunities to senior leadership. Key Requirements Proven experience at Ecommerce Director, Head of Ecommerce, Ecommerce Trading Director or equivalent senior level within a consumer-facing business. Strong ecommerce experience within fashion retail is highly desirable, ideally within a high-volume, multi-product environment. A demonstrable track record of driving significant online revenue growth and improving ecommerce performance. Strong understanding of ecommerce trading, including conversion, AOV, margin, traffic, customer acquisition, retention and profitability. Experience leading digital marketing activity across paid media, paid social, CRM, email, SEO and other customer acquisition channels. Strong commercial understanding, with the ability to connect digital activity to wider business performance and profitability. Experience managing and developing ecommerce and digital teams, with the ability to create structure, accountability and high performance. Strong analytical skills and confidence using data to drive commercial decisions. Experience working cross-functionally with Buying, Merchandising, Marketing, Technology and Operations. Comfortable managing external agencies and technology partners, while knowing when to challenge and when to bring capability in-house. A strong understanding of the fashion customer and what drives online engagement, conversion and repeat purchase. Commercially curious, with a genuine interest in new technology, AI, automation and emerging opportunities within ecommerce. A hands-on and pragmatic leadership style, with the ability to move between strategy and execution. Confident operating in a fast-paced environment where priorities can change and decisions need to be made quickly. A collaborative and emotionally intelligent leader who can influence at senior level while remaining close to the detail. Why Apply? Join an established and successful fashion retailer with ambitious plans for continued growth. Take genuine ownership of ecommerce trading and digital performance. Play a key role in shaping the future digital strategy of the business. Influence technology, customer experience, trading and digital marketing rather than owning just one area. Lead and develop an established ecommerce and digital team. Work closely with senior leadership and have genuine influence over commercial decisions. Join a business that is investing in its digital proposition and has significant opportunity ahead. If you are an experienced Ecommerce Director, Head of Ecommerce or senior ecommerce and digital leader with a strong fashion retail background, we'd love to hear from you. BH37159
Head of Marketing North West Competitive Consumer Brand We are partnering with an established consumer business to recruit a Head of Marketing . This is an exciting opportunity for an experienced marketing leader to take ownership of the marketing function, shaping the strategy and delivering activity that strengthens the brand, engages customers and supports wider commercial objectives. The Head of Marketing will sit at the heart of the business, working closely with senior leadership and teams across ecommerce, trading, buying and merchandising to create a joined-up approach to brand, customer and performance marketing. The Head of Marketing will take responsibility for developing and delivering the marketing strategy, leading integrated campaigns and ensuring activity is insight-led, commercially focused and aligned to the wider customer proposition. This is a broad role requiring someone who can balance strategic thinking with hands-on delivery, bringing together brand marketing, digital activity, customer engagement and commercial performance. Key Responsibilities Develop and deliver the overall marketing strategy, aligned to wider business and commercial objectives Lead the planning and execution of integrated 360 campaigns across relevant channels Develop and evolve the brand positioning, ensuring consistency across customer touchpoints Own the marketing calendar, ensuring activity is aligned to seasonal, product and commercial priorities Work closely with ecommerce and trading teams to ensure marketing activity supports online performance Lead customer acquisition, engagement and retention activity across relevant digital and traditional channels Oversee activity across paid media, paid social, CRM, email, content, partnerships and other relevant channels Lead go-to-market activity for key product launches, campaigns and commercial initiatives Use customer insight, market trends and performance data to inform marketing strategy and decision-making Monitor campaign performance and wider marketing KPIs, identifying opportunities to improve effectiveness and return on investment Manage external agencies and partners, ensuring strong delivery and commercial accountability Work closely with Buying, Merchandising, Ecommerce, Retail and other internal teams to deliver an integrated customer proposition Lead, develop and support the marketing team, creating clear accountability and a collaborative culture Identify opportunities to improve marketing processes, capability and ways of working Keep abreast of developments across retail, consumer behaviour, digital marketing and emerging technologies Present marketing strategy, performance and recommendations to senior leadership About You Proven experience leading marketing within a retail, consumer or D2C environment Strong understanding of both brand and performance marketing, with the ability to balance brand building with commercial delivery Track record of developing and delivering successful integrated marketing campaigns Strong understanding of digital marketing, including paid media, paid social, CRM and email Commercially aware, with a clear understanding of how marketing activity drives customer acquisition, engagement, retention and revenue Strong analytical skills and the ability to turn customer and performance insight into actionable recommendations Experience managing external agencies and partners Proven experience leading and developing marketing teams Confident working cross-functionally and influencing senior stakeholders Highly organised, with the ability to manage multiple priorities and campaigns simultaneously A hands-on and pragmatic approach, comfortable moving between strategy and execution Naturally curious, commercially focused and willing to challenge existing ways of working Excellent communication and presentation skills Positive, proactive and solutions-focused approach Why Apply Join an established consumer business with a strong customer proposition Take ownership of the wider marketing strategy and function Work across brand, digital, customer and performance marketing Have genuine influence over how marketing supports wider commercial performance Lead and develop an established marketing team Work closely with senior leadership and key teams across the business Opportunity to shape and develop the marketing function Competitive salary and benefits package If you are an experienced Head of Marketing or senior retail marketing leader looking for an opportunity to combine strategic leadership with hands-on commercial delivery, we'd love to hear from you. BH37342
Sep 15, 2026
Full time
Head of Marketing North West Competitive Consumer Brand We are partnering with an established consumer business to recruit a Head of Marketing . This is an exciting opportunity for an experienced marketing leader to take ownership of the marketing function, shaping the strategy and delivering activity that strengthens the brand, engages customers and supports wider commercial objectives. The Head of Marketing will sit at the heart of the business, working closely with senior leadership and teams across ecommerce, trading, buying and merchandising to create a joined-up approach to brand, customer and performance marketing. The Head of Marketing will take responsibility for developing and delivering the marketing strategy, leading integrated campaigns and ensuring activity is insight-led, commercially focused and aligned to the wider customer proposition. This is a broad role requiring someone who can balance strategic thinking with hands-on delivery, bringing together brand marketing, digital activity, customer engagement and commercial performance. Key Responsibilities Develop and deliver the overall marketing strategy, aligned to wider business and commercial objectives Lead the planning and execution of integrated 360 campaigns across relevant channels Develop and evolve the brand positioning, ensuring consistency across customer touchpoints Own the marketing calendar, ensuring activity is aligned to seasonal, product and commercial priorities Work closely with ecommerce and trading teams to ensure marketing activity supports online performance Lead customer acquisition, engagement and retention activity across relevant digital and traditional channels Oversee activity across paid media, paid social, CRM, email, content, partnerships and other relevant channels Lead go-to-market activity for key product launches, campaigns and commercial initiatives Use customer insight, market trends and performance data to inform marketing strategy and decision-making Monitor campaign performance and wider marketing KPIs, identifying opportunities to improve effectiveness and return on investment Manage external agencies and partners, ensuring strong delivery and commercial accountability Work closely with Buying, Merchandising, Ecommerce, Retail and other internal teams to deliver an integrated customer proposition Lead, develop and support the marketing team, creating clear accountability and a collaborative culture Identify opportunities to improve marketing processes, capability and ways of working Keep abreast of developments across retail, consumer behaviour, digital marketing and emerging technologies Present marketing strategy, performance and recommendations to senior leadership About You Proven experience leading marketing within a retail, consumer or D2C environment Strong understanding of both brand and performance marketing, with the ability to balance brand building with commercial delivery Track record of developing and delivering successful integrated marketing campaigns Strong understanding of digital marketing, including paid media, paid social, CRM and email Commercially aware, with a clear understanding of how marketing activity drives customer acquisition, engagement, retention and revenue Strong analytical skills and the ability to turn customer and performance insight into actionable recommendations Experience managing external agencies and partners Proven experience leading and developing marketing teams Confident working cross-functionally and influencing senior stakeholders Highly organised, with the ability to manage multiple priorities and campaigns simultaneously A hands-on and pragmatic approach, comfortable moving between strategy and execution Naturally curious, commercially focused and willing to challenge existing ways of working Excellent communication and presentation skills Positive, proactive and solutions-focused approach Why Apply Join an established consumer business with a strong customer proposition Take ownership of the wider marketing strategy and function Work across brand, digital, customer and performance marketing Have genuine influence over how marketing supports wider commercial performance Lead and develop an established marketing team Work closely with senior leadership and key teams across the business Opportunity to shape and develop the marketing function Competitive salary and benefits package If you are an experienced Head of Marketing or senior retail marketing leader looking for an opportunity to combine strategic leadership with hands-on commercial delivery, we'd love to hear from you. BH37342
Head of Marketing North West £Competitive Consumer Brand We are partnering with an established consumer business to recruit a Head of Marketing . This is an exciting opportunity for an experienced marketing leader to take ownership of the marketing function, shaping the strategy and delivering activity that strengthens the brand, engages customers and supports wider commercial objectives. The Head of Marketing will sit at the heart of the business, working closely with senior leadership and teams across ecommerce, trading, buying and merchandising to create a joined-up approach to brand, customer and performance marketing. The Head of Marketing will take responsibility for developing and delivering the marketing strategy, leading integrated campaigns and ensuring activity is insight-led, commercially focused and aligned to the wider customer proposition. This is a broad role requiring someone who can balance strategic thinking with hands-on delivery, bringing together brand marketing, digital activity, customer engagement and commercial performance. Key Responsibilities Develop and deliver the overall marketing strategy, aligned to wider business and commercial objectives Lead the planning and execution of integrated 360 campaigns across relevant channels Develop and evolve the brand positioning, ensuring consistency across customer touchpoints Own the marketing calendar, ensuring activity is aligned to seasonal, product and commercial priorities Work closely with ecommerce and trading teams to ensure marketing activity supports online performance Lead customer acquisition, engagement and retention activity across relevant digital and traditional channels Oversee activity across paid media, paid social, CRM, email, content, partnerships and other relevant channels Lead go-to-market activity for key product launches, campaigns and commercial initiatives Use customer insight, market trends and performance data to inform marketing strategy and decision-making Monitor campaign performance and wider marketing KPIs, identifying opportunities to improve effectiveness and return on investment Manage external agencies and partners, ensuring strong delivery and commercial accountability Work closely with Buying, Merchandising, Ecommerce, Retail and other internal teams to deliver an integrated customer proposition Lead, develop and support the marketing team, creating clear accountability and a collaborative culture Identify opportunities to improve marketing processes, capability and ways of working Keep abreast of developments across retail, consumer behaviour, digital marketing and emerging technologies Present marketing strategy, performance and recommendations to senior leadership About You Proven experience leading marketing within a retail, consumer or D2C environment Strong understanding of both brand and performance marketing, with the ability to balance brand building with commercial delivery Track record of developing and delivering successful integrated marketing campaigns Strong understanding of digital marketing, including paid media, paid social, CRM and email Commercially aware, with a clear understanding of how marketing activity drives customer acquisition, engagement, retention and revenue Strong analytical skills and the ability to turn customer and performance insight into actionable recommendations Experience managing external agencies and partners Proven experience leading and developing marketing teams Confident working cross-functionally and influencing senior stakeholders Highly organised, with the ability to manage multiple priorities and campaigns simultaneously A hands-on and pragmatic approach, comfortable moving between strategy and execution Naturally curious, commercially focused and willing to challenge existing ways of working Excellent communication and presentation skills Positive, proactive and solutions-focused approach Why Apply Join an established consumer business with a strong customer proposition Take ownership of the wider marketing strategy and function Work across brand, digital, customer and performance marketing Have genuine influence over how marketing supports wider commercial performance Lead and develop an established marketing team Work closely with senior leadership and key teams across the business Opportunity to shape and develop the marketing function Competitive salary and benefits package If you are an experienced Head of Marketing or senior retail marketing leader looking for an opportunity to combine strategic leadership with hands-on commercial delivery, we'd love to hear from you. BH37342
Sep 15, 2026
Full time
Head of Marketing North West £Competitive Consumer Brand We are partnering with an established consumer business to recruit a Head of Marketing . This is an exciting opportunity for an experienced marketing leader to take ownership of the marketing function, shaping the strategy and delivering activity that strengthens the brand, engages customers and supports wider commercial objectives. The Head of Marketing will sit at the heart of the business, working closely with senior leadership and teams across ecommerce, trading, buying and merchandising to create a joined-up approach to brand, customer and performance marketing. The Head of Marketing will take responsibility for developing and delivering the marketing strategy, leading integrated campaigns and ensuring activity is insight-led, commercially focused and aligned to the wider customer proposition. This is a broad role requiring someone who can balance strategic thinking with hands-on delivery, bringing together brand marketing, digital activity, customer engagement and commercial performance. Key Responsibilities Develop and deliver the overall marketing strategy, aligned to wider business and commercial objectives Lead the planning and execution of integrated 360 campaigns across relevant channels Develop and evolve the brand positioning, ensuring consistency across customer touchpoints Own the marketing calendar, ensuring activity is aligned to seasonal, product and commercial priorities Work closely with ecommerce and trading teams to ensure marketing activity supports online performance Lead customer acquisition, engagement and retention activity across relevant digital and traditional channels Oversee activity across paid media, paid social, CRM, email, content, partnerships and other relevant channels Lead go-to-market activity for key product launches, campaigns and commercial initiatives Use customer insight, market trends and performance data to inform marketing strategy and decision-making Monitor campaign performance and wider marketing KPIs, identifying opportunities to improve effectiveness and return on investment Manage external agencies and partners, ensuring strong delivery and commercial accountability Work closely with Buying, Merchandising, Ecommerce, Retail and other internal teams to deliver an integrated customer proposition Lead, develop and support the marketing team, creating clear accountability and a collaborative culture Identify opportunities to improve marketing processes, capability and ways of working Keep abreast of developments across retail, consumer behaviour, digital marketing and emerging technologies Present marketing strategy, performance and recommendations to senior leadership About You Proven experience leading marketing within a retail, consumer or D2C environment Strong understanding of both brand and performance marketing, with the ability to balance brand building with commercial delivery Track record of developing and delivering successful integrated marketing campaigns Strong understanding of digital marketing, including paid media, paid social, CRM and email Commercially aware, with a clear understanding of how marketing activity drives customer acquisition, engagement, retention and revenue Strong analytical skills and the ability to turn customer and performance insight into actionable recommendations Experience managing external agencies and partners Proven experience leading and developing marketing teams Confident working cross-functionally and influencing senior stakeholders Highly organised, with the ability to manage multiple priorities and campaigns simultaneously A hands-on and pragmatic approach, comfortable moving between strategy and execution Naturally curious, commercially focused and willing to challenge existing ways of working Excellent communication and presentation skills Positive, proactive and solutions-focused approach Why Apply Join an established consumer business with a strong customer proposition Take ownership of the wider marketing strategy and function Work across brand, digital, customer and performance marketing Have genuine influence over how marketing supports wider commercial performance Lead and develop an established marketing team Work closely with senior leadership and key teams across the business Opportunity to shape and develop the marketing function Competitive salary and benefits package If you are an experienced Head of Marketing or senior retail marketing leader looking for an opportunity to combine strategic leadership with hands-on commercial delivery, we'd love to hear from you. BH37342
Head of Online Trading - Fashion London Office Based 65,000 - 80,000 + Bonus Zachary Daniels Recruitment are delighted to be partnering with an established, multi-channel fashion retailer to recruit a Head of Online Trading . Our client is a successful, founder-led fashion retailer with a strong heritage and an established online operation. Already trading successfully across ecommerce, retail and marketplace channels, the business has built solid digital foundations and is now looking for an experienced Head of Online Trading to help shape the next stage of its online growth. This isn't about starting from scratch. It's about taking a successful digital business, improving efficiency, optimising performance and identifying new opportunities to accelerate growth. Working directly with the SLT, you'll have the autonomy to influence strategy, challenge existing ways of working and make a genuine commercial impact within a business where decisions are made quickly and good ideas become reality. This is a broad role that blends hands-on online trading with digital marketing and customer acquisition . One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion; the next you'll be reviewing paid media performance, exploring opportunities across Meta and TikTok, enhancing CRM activity or identifying where AI and automation can improve efficiency. Key Responsibilities Own online trading performance, driving revenue, margin and profitable online growth. Lead the day-to-day online trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying and Merchandising to maximise product performance and seasonal trading opportunities. Develop and optimise customer acquisition initiatives across paid social, Meta, CRM and emerging digital channels. Explore opportunities to grow social commerce, particularly across TikTok, creator content and new customer acquisition strategies. Manage and develop third-party marketplace performance while identifying opportunities to expand online sales. Work alongside external partners, ensuring digital activity delivers against commercial objectives and identifying opportunities to strengthen capability in-house over time. Champion AI, automation and emerging digital technologies that improve productivity, enhance customer experience and support business growth. Lead and develop a digital team whilst collaborating closely with stakeholders across the wider business. Present commercial recommendations, trading insights and growth opportunities directly to senior leadership. Take ownership of the online trading calendar, ensuring promotional, seasonal and product activity is effectively planned and executed. Continually test, learn and optimise the online proposition to improve conversion and commercial performance. About You We're looking for an experienced Head of Online Trading who combines strong commercial awareness with genuine ecommerce and trading expertise. You'll probably already be leading online trading, ecommerce trading or digital performance within a fashion, retail or consumer business and be looking for an opportunity where you can have greater influence over both strategy and execution. You'll enjoy balancing online trading, performance marketing and commercial decision-making , using data to improve performance whilst remaining curious about new technologies, AI and the future of ecommerce. You'll ideally have: Proven experience leading online trading, ecommerce trading or digital performance within a fast-paced fashion, retail or consumer business. Strong Shopify experience and an excellent understanding of ecommerce trading. Experience owning online performance and commercial KPIs. Good knowledge of paid media across Meta and Google, alongside CRM platforms such as Klaviyo. Experience working with external digital agencies and performance marketing partners. Strong understanding of ecommerce metrics including revenue, margin, ROAS, MER, conversion rate, customer acquisition cost and customer lifetime value. A strong commercial mindset, with the ability to connect trading activity to wider business performance. A passion for AI, automation and emerging digital technologies. A naturally curious mindset with the confidence to challenge existing processes and introduce new ideas. Strong leadership and stakeholder management skills. The ability to thrive within a fast-moving, founder-led environment where ownership and accountability are valued. This is a fantastic opportunity for a commercially driven Head of Online Trading to play a key role in the continued growth of an ambitious fashion retailer. You'll join a collaborative, entrepreneurial environment where you'll have genuine ownership, the freedom to influence the direction of online trading and the opportunity to make a visible commercial impact across ecommerce, marketplaces and digital marketing. If you're passionate about online trading, ecommerce performance and building commercially successful online businesses , we'd love to hear from you. BH36772
Sep 11, 2026
Full time
Head of Online Trading - Fashion London Office Based 65,000 - 80,000 + Bonus Zachary Daniels Recruitment are delighted to be partnering with an established, multi-channel fashion retailer to recruit a Head of Online Trading . Our client is a successful, founder-led fashion retailer with a strong heritage and an established online operation. Already trading successfully across ecommerce, retail and marketplace channels, the business has built solid digital foundations and is now looking for an experienced Head of Online Trading to help shape the next stage of its online growth. This isn't about starting from scratch. It's about taking a successful digital business, improving efficiency, optimising performance and identifying new opportunities to accelerate growth. Working directly with the SLT, you'll have the autonomy to influence strategy, challenge existing ways of working and make a genuine commercial impact within a business where decisions are made quickly and good ideas become reality. This is a broad role that blends hands-on online trading with digital marketing and customer acquisition . One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion; the next you'll be reviewing paid media performance, exploring opportunities across Meta and TikTok, enhancing CRM activity or identifying where AI and automation can improve efficiency. Key Responsibilities Own online trading performance, driving revenue, margin and profitable online growth. Lead the day-to-day online trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying and Merchandising to maximise product performance and seasonal trading opportunities. Develop and optimise customer acquisition initiatives across paid social, Meta, CRM and emerging digital channels. Explore opportunities to grow social commerce, particularly across TikTok, creator content and new customer acquisition strategies. Manage and develop third-party marketplace performance while identifying opportunities to expand online sales. Work alongside external partners, ensuring digital activity delivers against commercial objectives and identifying opportunities to strengthen capability in-house over time. Champion AI, automation and emerging digital technologies that improve productivity, enhance customer experience and support business growth. Lead and develop a digital team whilst collaborating closely with stakeholders across the wider business. Present commercial recommendations, trading insights and growth opportunities directly to senior leadership. Take ownership of the online trading calendar, ensuring promotional, seasonal and product activity is effectively planned and executed. Continually test, learn and optimise the online proposition to improve conversion and commercial performance. About You We're looking for an experienced Head of Online Trading who combines strong commercial awareness with genuine ecommerce and trading expertise. You'll probably already be leading online trading, ecommerce trading or digital performance within a fashion, retail or consumer business and be looking for an opportunity where you can have greater influence over both strategy and execution. You'll enjoy balancing online trading, performance marketing and commercial decision-making , using data to improve performance whilst remaining curious about new technologies, AI and the future of ecommerce. You'll ideally have: Proven experience leading online trading, ecommerce trading or digital performance within a fast-paced fashion, retail or consumer business. Strong Shopify experience and an excellent understanding of ecommerce trading. Experience owning online performance and commercial KPIs. Good knowledge of paid media across Meta and Google, alongside CRM platforms such as Klaviyo. Experience working with external digital agencies and performance marketing partners. Strong understanding of ecommerce metrics including revenue, margin, ROAS, MER, conversion rate, customer acquisition cost and customer lifetime value. A strong commercial mindset, with the ability to connect trading activity to wider business performance. A passion for AI, automation and emerging digital technologies. A naturally curious mindset with the confidence to challenge existing processes and introduce new ideas. Strong leadership and stakeholder management skills. The ability to thrive within a fast-moving, founder-led environment where ownership and accountability are valued. This is a fantastic opportunity for a commercially driven Head of Online Trading to play a key role in the continued growth of an ambitious fashion retailer. You'll join a collaborative, entrepreneurial environment where you'll have genuine ownership, the freedom to influence the direction of online trading and the opportunity to make a visible commercial impact across ecommerce, marketplaces and digital marketing. If you're passionate about online trading, ecommerce performance and building commercially successful online businesses , we'd love to hear from you. BH36772
Head of Influencer & Affiliate A fast-growing, founder-led UK beauty brand is looking for an ambitious and commercially driven Head of Influencer & Affiliate to take ownership of its creator, influencer and affiliate strategy as the business enters its next phase of growth. The Role The Head of Influencer & Affiliate will have overall responsibility for developing and executing the brand's influencer, affiliate and creator commerce strategy. You will define how the brand works with creators at scale, from high-impact influencer partnerships and ambassador programmes through to TikTok Shop, affiliate activity and emerging social commerce opportunities. This is a role for someone who combines strong commercial thinking with a deep understanding of creators and social culture. You will be comfortable using data to understand what is driving sales, identifying the creators and content formats that perform, and continually evolving the strategy to improve ROI. As the business expands internationally, you will also play a key role in developing creator and affiliate strategies across new markets, establishing the right partners, processes and operating model to support international growth. You will lead and develop the influencer and affiliate function, building the team, processes and infrastructure required to scale the channel sustainably. Key Responsibilities Own and define the overall influencer, affiliate and creator commerce strategy, aligned to the wider brand and commercial objectives. Develop a scalable creator strategy across TikTok, TikTok Shop and wider social platforms, balancing high-impact influencer activity with high-volume affiliate activation. Own the commercial performance of the channel, setting ambitious targets and KPIs across revenue, conversion, ROAS, acquisition, engagement and creator performance. Develop the TikTok Shop and affiliate proposition, identifying opportunities to increase creator activation, content output and attributed revenue. Build and manage a high-performing portfolio of creators, affiliates, ambassadors and strategic influencer partners. Identify emerging creators, trends, platforms and social commerce opportunities that could drive incremental growth. Develop creator programmes that move beyond one-off campaigns, building long-term relationships and communities of high-performing brand advocates. Work closely with Brand, Social, Ecommerce, Trading and Marketing teams to ensure creator activity is integrated into wider launches, campaigns and commercial priorities. Use performance data and insight to understand what creators, content, products and campaigns drive sales, continually optimising investment and activity. Establish clear reporting and measurement frameworks to demonstrate the commercial contribution of influencer and affiliate marketing. Lead negotiations with key creators, agencies, networks and technology partners, ensuring strong commercial terms and effective partnerships. Develop and optimise gifting, seeding and product allocation strategies to maximise creator activation and return. Build scalable processes for creator onboarding, campaign management, content tracking, affiliate activation and performance reporting. Lead the development of the channel across international markets, initially supporting growth across Ireland and Europe and identifying opportunities for further expansion. Stay ahead of changes across TikTok Shop, affiliate platforms, creator commerce and social algorithms, ensuring the business remains at the forefront of the channel. Identify and test new platforms, technologies and commercial models that could accelerate creator-led growth. Lead, mentor and develop the influencer and affiliate team, creating a high-performing, entrepreneurial and commercially focused culture. What We're Looking For The ideal Head of Influencer & Affiliate will bring: Proven experience leading influencer, affiliate, creator or social commerce strategies, ideally within beauty, fashion, lifestyle or another highly social consumer category. Strong experience with TikTok and TikTok Shop, including creator affiliate programmes and social commerce. A proven track record of using creators and affiliates to drive measurable commercial results and revenue, rather than focusing solely on reach or engagement. Experience developing and scaling high-volume creator or affiliate programmes. Strong understanding of the creator ecosystem, including influencer partnerships, ambassadors, affiliates, gifting, seeding and creator-led content. Commercially minded, with experience setting KPIs, managing budgets and using performance data to optimise channel investment. Experience building relationships and negotiating with creators, agencies, affiliate partners and technology platforms. Strong understanding of social trends, creator culture and the changing social commerce landscape. Experience working across international markets would be highly advantageous. Previous experience managing and developing a team, with the ability to create structure and process within a fast-moving environment. Highly analytical and comfortable using data to identify opportunities, challenge performance and make commercially informed decisions. Entrepreneurial and hands-on, with the ability to move between strategic thinking and execution when required. A natural collaborator who can influence across Brand, Social, Ecommerce, Trading, Marketing and International teams. Passionate about beauty, social media, creators and the role they play in changing how consumers discover and purchase products. BH37238
Sep 11, 2026
Full time
Head of Influencer & Affiliate A fast-growing, founder-led UK beauty brand is looking for an ambitious and commercially driven Head of Influencer & Affiliate to take ownership of its creator, influencer and affiliate strategy as the business enters its next phase of growth. The Role The Head of Influencer & Affiliate will have overall responsibility for developing and executing the brand's influencer, affiliate and creator commerce strategy. You will define how the brand works with creators at scale, from high-impact influencer partnerships and ambassador programmes through to TikTok Shop, affiliate activity and emerging social commerce opportunities. This is a role for someone who combines strong commercial thinking with a deep understanding of creators and social culture. You will be comfortable using data to understand what is driving sales, identifying the creators and content formats that perform, and continually evolving the strategy to improve ROI. As the business expands internationally, you will also play a key role in developing creator and affiliate strategies across new markets, establishing the right partners, processes and operating model to support international growth. You will lead and develop the influencer and affiliate function, building the team, processes and infrastructure required to scale the channel sustainably. Key Responsibilities Own and define the overall influencer, affiliate and creator commerce strategy, aligned to the wider brand and commercial objectives. Develop a scalable creator strategy across TikTok, TikTok Shop and wider social platforms, balancing high-impact influencer activity with high-volume affiliate activation. Own the commercial performance of the channel, setting ambitious targets and KPIs across revenue, conversion, ROAS, acquisition, engagement and creator performance. Develop the TikTok Shop and affiliate proposition, identifying opportunities to increase creator activation, content output and attributed revenue. Build and manage a high-performing portfolio of creators, affiliates, ambassadors and strategic influencer partners. Identify emerging creators, trends, platforms and social commerce opportunities that could drive incremental growth. Develop creator programmes that move beyond one-off campaigns, building long-term relationships and communities of high-performing brand advocates. Work closely with Brand, Social, Ecommerce, Trading and Marketing teams to ensure creator activity is integrated into wider launches, campaigns and commercial priorities. Use performance data and insight to understand what creators, content, products and campaigns drive sales, continually optimising investment and activity. Establish clear reporting and measurement frameworks to demonstrate the commercial contribution of influencer and affiliate marketing. Lead negotiations with key creators, agencies, networks and technology partners, ensuring strong commercial terms and effective partnerships. Develop and optimise gifting, seeding and product allocation strategies to maximise creator activation and return. Build scalable processes for creator onboarding, campaign management, content tracking, affiliate activation and performance reporting. Lead the development of the channel across international markets, initially supporting growth across Ireland and Europe and identifying opportunities for further expansion. Stay ahead of changes across TikTok Shop, affiliate platforms, creator commerce and social algorithms, ensuring the business remains at the forefront of the channel. Identify and test new platforms, technologies and commercial models that could accelerate creator-led growth. Lead, mentor and develop the influencer and affiliate team, creating a high-performing, entrepreneurial and commercially focused culture. What We're Looking For The ideal Head of Influencer & Affiliate will bring: Proven experience leading influencer, affiliate, creator or social commerce strategies, ideally within beauty, fashion, lifestyle or another highly social consumer category. Strong experience with TikTok and TikTok Shop, including creator affiliate programmes and social commerce. A proven track record of using creators and affiliates to drive measurable commercial results and revenue, rather than focusing solely on reach or engagement. Experience developing and scaling high-volume creator or affiliate programmes. Strong understanding of the creator ecosystem, including influencer partnerships, ambassadors, affiliates, gifting, seeding and creator-led content. Commercially minded, with experience setting KPIs, managing budgets and using performance data to optimise channel investment. Experience building relationships and negotiating with creators, agencies, affiliate partners and technology platforms. Strong understanding of social trends, creator culture and the changing social commerce landscape. Experience working across international markets would be highly advantageous. Previous experience managing and developing a team, with the ability to create structure and process within a fast-moving environment. Highly analytical and comfortable using data to identify opportunities, challenge performance and make commercially informed decisions. Entrepreneurial and hands-on, with the ability to move between strategic thinking and execution when required. A natural collaborator who can influence across Brand, Social, Ecommerce, Trading, Marketing and International teams. Passionate about beauty, social media, creators and the role they play in changing how consumers discover and purchase products. BH37238
Social Media Manager - Fashion Brand We are partnered with a fast-growing UK fashion retailer known for its trend-led, affordable collections and strong digital presence. With a loyal customer base, frequent new launches and continued investment in ecommerce and customer experience, the business has established itself as a leading name in accessible fashion. The Role: This is a unique opportunity for a Social Media Manager to take ownership of the entire social media function for an exciting and growing fashion brand. You will be responsible for developing and delivering a multi-platform social media strategy, building a consistent and premium brand identity while driving meaningful engagement, brand awareness and commercial growth. Key Responsibilities: Develop and implement the overall social media strategy , establishing clear objectives and growth plans across all platforms. Build and lead the social media function, managing and mentoring Content Creators and supporting their development. Own the brand's presence across Instagram, TikTok, LinkedIn and YouTube , creating tailored strategies for each platform. Develop a premium, aspirational social identity that appeals to a more mature fashion audience. Lead the planning, creation and delivery of engaging and commercially effective social content. Create, film, edit and publish high-quality video and photographic content across organic social and paid advertising. Lead creative direction for campaigns, product launches, seasonal collections and key brand moments. Plan and manage content shoots, including booking models, styling looks and coordinating production schedules. Work closely with the in-house photographer and wider Marketing team to deliver high-quality creative. Own the social media content calendar, ensuring campaigns, launches, Stories and promotional activity are planned and delivered effectively. Maintain a consistent brand identity, tone of voice and visual direction across all social channels. Analyse social media performance and use data and insights to continually improve content, engagement, reach and conversion. Identify new opportunities to grow the brand through social-first campaigns, trends, creators and innovative content formats. Stay ahead of developments across social platforms, fashion trends, consumer behaviour and algorithms. Confidently appear on camera when required and direct talent during content shoots. Work collaboratively with the wider Marketing and Brand teams to ensure social activity supports wider commercial and brand objectives. About You: 3+ years' experience in social media management , ideally within a fashion, beauty, lifestyle or consumer brand. Proven experience developing and executing multi-platform social media strategies . Previous experience managing, mentoring or leading Content Creators or a social media team. A strong understanding of Instagram, TikTok, LinkedIn and YouTube , including platform-specific best practice and emerging trends. Excellent video creation, editing and creative storytelling skills, with a strong portfolio of work. A highly creative eye with a strong understanding of premium fashion and lifestyle content. Why Apply? Opportunity to build and shape the social strategy from the ground up . Lead and mentor a growing team of Content Creators . Work for an established and growing fashion and footwear brand with exciting plans for the future. Take ownership across Instagram, TikTok, LinkedIn and YouTube . Combine strategy, leadership and hands-on content creation in one role. Have real creative influence over the brand's premium and aspirational social identity . BH37014
Sep 09, 2026
Full time
Social Media Manager - Fashion Brand We are partnered with a fast-growing UK fashion retailer known for its trend-led, affordable collections and strong digital presence. With a loyal customer base, frequent new launches and continued investment in ecommerce and customer experience, the business has established itself as a leading name in accessible fashion. The Role: This is a unique opportunity for a Social Media Manager to take ownership of the entire social media function for an exciting and growing fashion brand. You will be responsible for developing and delivering a multi-platform social media strategy, building a consistent and premium brand identity while driving meaningful engagement, brand awareness and commercial growth. Key Responsibilities: Develop and implement the overall social media strategy , establishing clear objectives and growth plans across all platforms. Build and lead the social media function, managing and mentoring Content Creators and supporting their development. Own the brand's presence across Instagram, TikTok, LinkedIn and YouTube , creating tailored strategies for each platform. Develop a premium, aspirational social identity that appeals to a more mature fashion audience. Lead the planning, creation and delivery of engaging and commercially effective social content. Create, film, edit and publish high-quality video and photographic content across organic social and paid advertising. Lead creative direction for campaigns, product launches, seasonal collections and key brand moments. Plan and manage content shoots, including booking models, styling looks and coordinating production schedules. Work closely with the in-house photographer and wider Marketing team to deliver high-quality creative. Own the social media content calendar, ensuring campaigns, launches, Stories and promotional activity are planned and delivered effectively. Maintain a consistent brand identity, tone of voice and visual direction across all social channels. Analyse social media performance and use data and insights to continually improve content, engagement, reach and conversion. Identify new opportunities to grow the brand through social-first campaigns, trends, creators and innovative content formats. Stay ahead of developments across social platforms, fashion trends, consumer behaviour and algorithms. Confidently appear on camera when required and direct talent during content shoots. Work collaboratively with the wider Marketing and Brand teams to ensure social activity supports wider commercial and brand objectives. About You: 3+ years' experience in social media management , ideally within a fashion, beauty, lifestyle or consumer brand. Proven experience developing and executing multi-platform social media strategies . Previous experience managing, mentoring or leading Content Creators or a social media team. A strong understanding of Instagram, TikTok, LinkedIn and YouTube , including platform-specific best practice and emerging trends. Excellent video creation, editing and creative storytelling skills, with a strong portfolio of work. A highly creative eye with a strong understanding of premium fashion and lifestyle content. Why Apply? Opportunity to build and shape the social strategy from the ground up . Lead and mentor a growing team of Content Creators . Work for an established and growing fashion and footwear brand with exciting plans for the future. Take ownership across Instagram, TikTok, LinkedIn and YouTube . Combine strategy, leadership and hands-on content creation in one role. Have real creative influence over the brand's premium and aspirational social identity . BH37014
Social Media Manager - Fashion Brand We are partnered with a fast-growing UK fashion retailer known for its trend-led, affordable collections and strong digital presence. With a loyal customer base, frequent new launches and continued investment in ecommerce and customer experience, the business has established itself as a leading name in accessible fashion. The Role: This is a unique opportunity for a Social Media Manager to take ownership of the entire social media function for an exciting and growing fashion brand. You will be responsible for developing and delivering a multi-platform social media strategy, building a consistent and premium brand identity while driving meaningful engagement, brand awareness and commercial growth. Key Responsibilities: Develop and implement the overall social media strategy , establishing clear objectives and growth plans across all platforms. Build and lead the social media function, managing and mentoring Content Creators and supporting their development. Own the brand's presence across Instagram, TikTok, LinkedIn and YouTube , creating tailored strategies for each platform. Develop a premium, aspirational social identity that appeals to a more mature fashion audience. Lead the planning, creation and delivery of engaging and commercially effective social content. Create, film, edit and publish high-quality video and photographic content across organic social and paid advertising. Lead creative direction for campaigns, product launches, seasonal collections and key brand moments. Plan and manage content shoots, including booking models, styling looks and coordinating production schedules. Work closely with the in-house photographer and wider Marketing team to deliver high-quality creative. Own the social media content calendar, ensuring campaigns, launches, Stories and promotional activity are planned and delivered effectively. Maintain a consistent brand identity, tone of voice and visual direction across all social channels. Analyse social media performance and use data and insights to continually improve content, engagement, reach and conversion. Identify new opportunities to grow the brand through social-first campaigns, trends, creators and innovative content formats. Stay ahead of developments across social platforms, fashion trends, consumer behaviour and algorithms. Confidently appear on camera when required and direct talent during content shoots. Work collaboratively with the wider Marketing and Brand teams to ensure social activity supports wider commercial and brand objectives. About You: 3+ years' experience in social media management, ideally within a fashion, beauty, lifestyle or consumer brand. Proven experience developing and executing multi-platform social media strategies. Previous experience managing, mentoring or leading Content Creators or a social media team. A strong understanding of Instagram, TikTok, LinkedIn and YouTube, including platform-specific best practice and emerging trends. Excellent video creation, editing and creative storytelling skills, with a strong portfolio of work. A highly creative eye with a strong understanding of premium fashion and lifestyle content. Why Apply? Opportunity to build and shape the social strategy from the ground up. Lead and mentor a growing team of Content Creators. Work for an established and growing fashion and footwear brand with exciting plans for the future. Take ownership across Instagram, TikTok, LinkedIn and YouTube. Combine strategy, leadership and hands-on content creation in one role. Have real creative influence over the brand's premium and aspirational social identity. BH37014
Sep 09, 2026
Full time
Social Media Manager - Fashion Brand We are partnered with a fast-growing UK fashion retailer known for its trend-led, affordable collections and strong digital presence. With a loyal customer base, frequent new launches and continued investment in ecommerce and customer experience, the business has established itself as a leading name in accessible fashion. The Role: This is a unique opportunity for a Social Media Manager to take ownership of the entire social media function for an exciting and growing fashion brand. You will be responsible for developing and delivering a multi-platform social media strategy, building a consistent and premium brand identity while driving meaningful engagement, brand awareness and commercial growth. Key Responsibilities: Develop and implement the overall social media strategy , establishing clear objectives and growth plans across all platforms. Build and lead the social media function, managing and mentoring Content Creators and supporting their development. Own the brand's presence across Instagram, TikTok, LinkedIn and YouTube , creating tailored strategies for each platform. Develop a premium, aspirational social identity that appeals to a more mature fashion audience. Lead the planning, creation and delivery of engaging and commercially effective social content. Create, film, edit and publish high-quality video and photographic content across organic social and paid advertising. Lead creative direction for campaigns, product launches, seasonal collections and key brand moments. Plan and manage content shoots, including booking models, styling looks and coordinating production schedules. Work closely with the in-house photographer and wider Marketing team to deliver high-quality creative. Own the social media content calendar, ensuring campaigns, launches, Stories and promotional activity are planned and delivered effectively. Maintain a consistent brand identity, tone of voice and visual direction across all social channels. Analyse social media performance and use data and insights to continually improve content, engagement, reach and conversion. Identify new opportunities to grow the brand through social-first campaigns, trends, creators and innovative content formats. Stay ahead of developments across social platforms, fashion trends, consumer behaviour and algorithms. Confidently appear on camera when required and direct talent during content shoots. Work collaboratively with the wider Marketing and Brand teams to ensure social activity supports wider commercial and brand objectives. About You: 3+ years' experience in social media management, ideally within a fashion, beauty, lifestyle or consumer brand. Proven experience developing and executing multi-platform social media strategies. Previous experience managing, mentoring or leading Content Creators or a social media team. A strong understanding of Instagram, TikTok, LinkedIn and YouTube, including platform-specific best practice and emerging trends. Excellent video creation, editing and creative storytelling skills, with a strong portfolio of work. A highly creative eye with a strong understanding of premium fashion and lifestyle content. Why Apply? Opportunity to build and shape the social strategy from the ground up. Lead and mentor a growing team of Content Creators. Work for an established and growing fashion and footwear brand with exciting plans for the future. Take ownership across Instagram, TikTok, LinkedIn and YouTube. Combine strategy, leadership and hands-on content creation in one role. Have real creative influence over the brand's premium and aspirational social identity. BH37014
Salary - £40,000-£45,000 - Salary is dependent on experience and will be assessed in line with the candidates skills, knowledge and relevant expertise. Role As Ecommerce Editor for Runner's World, you'll play a key role in growing affiliate revenue and audience engagement across one of the UK's leading health and wellness brands. Combining a genuine passion for running with strong editorial instincts, you'll create trusted shopping content that helps readers make informed purchasing decisions while driving commercial performance. You'll take ownership of the full lifecycle of commerce content for your assigned categories, from identifying opportunities and testing products through to writing, editing, publishing and optimising content. Working closely with editorial, audience development, SEO, commercial and data teams, you'll ensure content reaches the right audiences, performs strongly across multiple platforms and contributes to our wider ecommerce strategy. This is an exciting opportunity for someone who enjoys combining editorial creativity with data driven decision making and wants to shape the future of commerce content for one of Hearst's most recognised brands. Main Duties Own the ecommerce content strategy for Runner's World across allocated product categories. Identify opportunities to grow audience engagement and affiliate revenue through high quality shopping content. Plan and deliver seasonal campaigns and key retail events, including Prime Day, Black Friday and Christmas. Build and maintain a strong pipeline of evergreen content alongside reactive editorial opportunities. Contribute ideas that support the continued diversification of traffic sources beyond traditional search. Editorial Content Creation Write, edit and commission best in class buying guides, product reviews, gift guides, deal round ups and other commerce content. Ensure all content reflects the trusted voice and editorial standards of Runner's World while supporting commercial objectives. Regularly review and refresh existing content to maintain accuracy, relevance and search performance. Edit colleagues' work where required, ensuring consistency, quality and adherence to editorial guidelines. Performance & Optimisation Monitor the performance of ecommerce content using analytics and affiliate reporting tools. Use data, keyword research and testing to improve content performance, user engagement and conversion. Run and evaluate content experiments, including headline, merchant and placement testing, to identify opportunities for continual improvement. Produce regular performance reporting, identifying trends, opportunities and recommendations for future content. Collaboration & Stakeholder Management Work closely with editorial, SEO, audience development, newsletter, social and commercial teams to maximise the reach and effectiveness of commerce content. Build positive working relationships with retailers, PR agencies and brand partners. Share knowledge, insight and best practice with colleagues across the ecommerce and editorial teams. Editorial Standards & Compliance Ensure all commerce content complies with Hearst editorial standards, affiliate best practice and ASA guidelines. Maintain high editorial quality while balancing audience needs and commercial performance. Keep up to date with developments across ecommerce, affiliate marketing, SEO and the running market. What We Are Looking For Experience in ecommerce or commerce editorial, ideally within health, fitness or lifestyle publishing. A genuine passion for running and a strong understanding of the products, brands and trends that matter to runners. Proven experience creating SEO led commerce content that drives audience engagement and commercial performance. Excellent writing, editing and proofreading skills, with strong editorial judgement. Strong analytical skills, with the ability to use data and insights to optimise content performance. Experience using affiliate and analytics platforms, such as Looker, Amazon Associates or Skimlinks. Strong organisational skills, with the ability to manage multiple priorities and meet deadlines. A collaborative approach and the confidence to work effectively across editorial, commercial and audience teams. Knowledge of affiliate marketing, SEO best practice and ASA guidelines. Experience presenting on camera or testing consumer products would be an advantage. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Sep 08, 2026
Full time
Salary - £40,000-£45,000 - Salary is dependent on experience and will be assessed in line with the candidates skills, knowledge and relevant expertise. Role As Ecommerce Editor for Runner's World, you'll play a key role in growing affiliate revenue and audience engagement across one of the UK's leading health and wellness brands. Combining a genuine passion for running with strong editorial instincts, you'll create trusted shopping content that helps readers make informed purchasing decisions while driving commercial performance. You'll take ownership of the full lifecycle of commerce content for your assigned categories, from identifying opportunities and testing products through to writing, editing, publishing and optimising content. Working closely with editorial, audience development, SEO, commercial and data teams, you'll ensure content reaches the right audiences, performs strongly across multiple platforms and contributes to our wider ecommerce strategy. This is an exciting opportunity for someone who enjoys combining editorial creativity with data driven decision making and wants to shape the future of commerce content for one of Hearst's most recognised brands. Main Duties Own the ecommerce content strategy for Runner's World across allocated product categories. Identify opportunities to grow audience engagement and affiliate revenue through high quality shopping content. Plan and deliver seasonal campaigns and key retail events, including Prime Day, Black Friday and Christmas. Build and maintain a strong pipeline of evergreen content alongside reactive editorial opportunities. Contribute ideas that support the continued diversification of traffic sources beyond traditional search. Editorial Content Creation Write, edit and commission best in class buying guides, product reviews, gift guides, deal round ups and other commerce content. Ensure all content reflects the trusted voice and editorial standards of Runner's World while supporting commercial objectives. Regularly review and refresh existing content to maintain accuracy, relevance and search performance. Edit colleagues' work where required, ensuring consistency, quality and adherence to editorial guidelines. Performance & Optimisation Monitor the performance of ecommerce content using analytics and affiliate reporting tools. Use data, keyword research and testing to improve content performance, user engagement and conversion. Run and evaluate content experiments, including headline, merchant and placement testing, to identify opportunities for continual improvement. Produce regular performance reporting, identifying trends, opportunities and recommendations for future content. Collaboration & Stakeholder Management Work closely with editorial, SEO, audience development, newsletter, social and commercial teams to maximise the reach and effectiveness of commerce content. Build positive working relationships with retailers, PR agencies and brand partners. Share knowledge, insight and best practice with colleagues across the ecommerce and editorial teams. Editorial Standards & Compliance Ensure all commerce content complies with Hearst editorial standards, affiliate best practice and ASA guidelines. Maintain high editorial quality while balancing audience needs and commercial performance. Keep up to date with developments across ecommerce, affiliate marketing, SEO and the running market. What We Are Looking For Experience in ecommerce or commerce editorial, ideally within health, fitness or lifestyle publishing. A genuine passion for running and a strong understanding of the products, brands and trends that matter to runners. Proven experience creating SEO led commerce content that drives audience engagement and commercial performance. Excellent writing, editing and proofreading skills, with strong editorial judgement. Strong analytical skills, with the ability to use data and insights to optimise content performance. Experience using affiliate and analytics platforms, such as Looker, Amazon Associates or Skimlinks. Strong organisational skills, with the ability to manage multiple priorities and meet deadlines. A collaborative approach and the confidence to work effectively across editorial, commercial and audience teams. Knowledge of affiliate marketing, SEO best practice and ASA guidelines. Experience presenting on camera or testing consumer products would be an advantage. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
An experienced Eccommerce Administrator is required to join a fast-expanding Fashion company. We are looking for an enthusiastic, passionate and organised individual who would relish working with a variety of brands and products including in the fashion industry. The applicant would be working directly within the E-commerce team helping to grow sales on major selling platforms like Amazon, eBay, OnBuy etc Role Uploading products to selling platforms, ensuring the details are accurate and the products are presented properly. Problem solving catalogue issues such as trademark, compliance and image issues. Analysing shipping costs and category fees, to ensure we are getting the best rates possible. Working with the product and brand teams to ensure all products are setup ahead of their launch dates. Using translation tools to make sure our catalogue is duplicated across Europe. Applicants should have: Knowledge and experience of working with Microsoft Excel. Experience working with online retailers and their administration requirements. Good organisational skills. Excellent communication and grammatical ability An interest in E-commerce By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Sep 04, 2026
Full time
An experienced Eccommerce Administrator is required to join a fast-expanding Fashion company. We are looking for an enthusiastic, passionate and organised individual who would relish working with a variety of brands and products including in the fashion industry. The applicant would be working directly within the E-commerce team helping to grow sales on major selling platforms like Amazon, eBay, OnBuy etc Role Uploading products to selling platforms, ensuring the details are accurate and the products are presented properly. Problem solving catalogue issues such as trademark, compliance and image issues. Analysing shipping costs and category fees, to ensure we are getting the best rates possible. Working with the product and brand teams to ensure all products are setup ahead of their launch dates. Using translation tools to make sure our catalogue is duplicated across Europe. Applicants should have: Knowledge and experience of working with Microsoft Excel. Experience working with online retailers and their administration requirements. Good organisational skills. Excellent communication and grammatical ability An interest in E-commerce By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. Your role at Clorox: This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart. In this role, you will: 40% - AMEA Sales Talent, Capability & Functional Leadership • Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum - Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) - with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation. 30% - International Club Growth Agenda (AMEA, Canada, LatAm) • Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team. 20% - International Club Governance & Value Protection • Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions. 10% - Execution Readiness & AMEA Functional Standards • Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance - with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery). What we look for: Experience • 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent - hiring, calibration, capability development and succession - in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred. Managerial Skills & Abilities-MUST HAVE • Growth culture mindset - put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets - especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience. Workplace type: Hy-brid Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more . Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
Aug 30, 2026
Full time
Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. Your role at Clorox: This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart. In this role, you will: 40% - AMEA Sales Talent, Capability & Functional Leadership • Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum - Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) - with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation. 30% - International Club Growth Agenda (AMEA, Canada, LatAm) • Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team. 20% - International Club Governance & Value Protection • Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions. 10% - Execution Readiness & AMEA Functional Standards • Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance - with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery). What we look for: Experience • 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent - hiring, calibration, capability development and succession - in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred. Managerial Skills & Abilities-MUST HAVE • Growth culture mindset - put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets - especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience. Workplace type: Hy-brid Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more . Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
Head of Finance Brighton, hybrid Full time, permanent At MPB, we're transforming the way people buy, sell and trade used photography and videography equipment. As the world's largest platform for used camera gear, we're making kit more accessible and sustainable for creators around the world. We're looking for a Head of Finance to join our growing Finance team in Brighton. This is a pivotal leadership role within MPB, acting as the operational backbone of the Finance function and a key member of our wider senior leadership team. Reporting directly to the VP, Finance, you'll lead the day-to-day integrity of financial control, compliance and reporting across the group while helping shape the future capability of Finance as MPB continues to scale. This is a hands-on leadership role for someone who combines strong technical finance expertise with a people-first leadership style and a passion for continuous improvement, automation and operational excellence. What you'll be doing As Head of Finance, you'll lead the operational delivery of the Finance function across reporting, compliance, financial control, audit and process improvement. You'll manage and develop a high-performing Finance team while acting as a trusted partner to senior stakeholders across the business, translating complex financial information into clear, actionable insight. You'll also: Own and lead MPB's financial control framework, ensuring strong governance, compliance and reporting standards across all entities Lead, coach and develop a team spanning reporting, tax, accounting and finance projects Build a high-performance culture focused on accountability, continuous improvement and capability development Oversee the month-end and year-end close processes, ensuring accurate and timely financial reporting Lead relationships with external auditors and support smooth, well-governed audit processes Ensure tax compliance and payroll oversight across multiple jurisdictions Partner closely with the VP, Finance to support board reporting, operational delivery and strategic priorities Drive process improvement initiatives across Finance, with a strong focus on automation, scalability and AI-first ways of working Standardise and improve financial workflows to increase efficiency and reduce operational risk Build trusted relationships across the business, helping improve financial understanding and commercial awareness Collaborate closely with FP&A and wider business stakeholders to support budgeting, forecasting and business performance What we're looking for You're an experienced finance leader who thrives in fast-paced, high-growth environments and enjoys building strong, scalable finance operations. You're equally comfortable leading people, improving processes and getting into the detail when needed. You combine strong technical accounting expertise with excellent communication skills and the ability to influence stakeholders across the business. You'll bring: Experience leading and developing high-performing finance teams A proactive and hands-on leadership style with excellent organisational skills and attention to detail ACA or ACCA qualification Significant experience in a senior finance, financial control or controllership role within a multi-entity business Strong technical accounting knowledge and experience operating within complex group structures Experience owning month-end and year-end close processes to a high standard Experience managing external audits and compliance processes Strong commercial awareness and the ability to translate financial data into meaningful business insight ERP system experience, such as NetSuite, Oracle or SAP Advanced Excel skills A strong interest in process improvement, automation and AI-enabled ways of working It would also be great if you have: Experience working within eCommerce, marketplace or online retail businesses Exposure to international expansion, M&A activity or periods of significant business growth Experience working across multiple jurisdictions, including the US and Germany Experience implementing automation or AI tools within a Finance function Experience leading teams through organisational or operational change Why MPB? We work hard to create a culture where people feel supported, empowered and inspired to grow. Our values shape how we work together every day: Better connected - We work collaboratively and embrace diversity, creating a safe space for all Passionately ambitious - We strive to improve, encouraging creativity and honesty Agents of change - We innovate, promote sustainability and inspire development Empowering and empowered - We encourage ownership, accountability and initiative Focused on excellence - We aim high and work smart Insight driven - We use data and learning to continuously improve About MPB MPB is the world's leading platform for used photography and videography equipment. Trusted by hundreds of thousands of visual storytellers worldwide, we make it easy to buy, sell and trade used camera gear while helping to extend the life of equipment and reduce waste. We're committed to building an inclusive workplace where everyone can thrive. If you're excited about this role but don't meet every single requirement, we'd still love to hear from you. MPB Benefits 25 days annual leave + bank holidays 1 wellbeing day off per year 5% employer contributory pension scheme Private healthcare Access to EAP with a range of employee discounts Buzzing social calendar Dog friendly workplace Bespoke Learning Management System - the MPB 'Learning Lab' with access thousands of free courses to upskill in any areas you'd like; whether personally or professionally 2 volunteer days per year for charity which aligns with MPB values, and of your choosing
May 29, 2026
Full time
Head of Finance Brighton, hybrid Full time, permanent At MPB, we're transforming the way people buy, sell and trade used photography and videography equipment. As the world's largest platform for used camera gear, we're making kit more accessible and sustainable for creators around the world. We're looking for a Head of Finance to join our growing Finance team in Brighton. This is a pivotal leadership role within MPB, acting as the operational backbone of the Finance function and a key member of our wider senior leadership team. Reporting directly to the VP, Finance, you'll lead the day-to-day integrity of financial control, compliance and reporting across the group while helping shape the future capability of Finance as MPB continues to scale. This is a hands-on leadership role for someone who combines strong technical finance expertise with a people-first leadership style and a passion for continuous improvement, automation and operational excellence. What you'll be doing As Head of Finance, you'll lead the operational delivery of the Finance function across reporting, compliance, financial control, audit and process improvement. You'll manage and develop a high-performing Finance team while acting as a trusted partner to senior stakeholders across the business, translating complex financial information into clear, actionable insight. You'll also: Own and lead MPB's financial control framework, ensuring strong governance, compliance and reporting standards across all entities Lead, coach and develop a team spanning reporting, tax, accounting and finance projects Build a high-performance culture focused on accountability, continuous improvement and capability development Oversee the month-end and year-end close processes, ensuring accurate and timely financial reporting Lead relationships with external auditors and support smooth, well-governed audit processes Ensure tax compliance and payroll oversight across multiple jurisdictions Partner closely with the VP, Finance to support board reporting, operational delivery and strategic priorities Drive process improvement initiatives across Finance, with a strong focus on automation, scalability and AI-first ways of working Standardise and improve financial workflows to increase efficiency and reduce operational risk Build trusted relationships across the business, helping improve financial understanding and commercial awareness Collaborate closely with FP&A and wider business stakeholders to support budgeting, forecasting and business performance What we're looking for You're an experienced finance leader who thrives in fast-paced, high-growth environments and enjoys building strong, scalable finance operations. You're equally comfortable leading people, improving processes and getting into the detail when needed. You combine strong technical accounting expertise with excellent communication skills and the ability to influence stakeholders across the business. You'll bring: Experience leading and developing high-performing finance teams A proactive and hands-on leadership style with excellent organisational skills and attention to detail ACA or ACCA qualification Significant experience in a senior finance, financial control or controllership role within a multi-entity business Strong technical accounting knowledge and experience operating within complex group structures Experience owning month-end and year-end close processes to a high standard Experience managing external audits and compliance processes Strong commercial awareness and the ability to translate financial data into meaningful business insight ERP system experience, such as NetSuite, Oracle or SAP Advanced Excel skills A strong interest in process improvement, automation and AI-enabled ways of working It would also be great if you have: Experience working within eCommerce, marketplace or online retail businesses Exposure to international expansion, M&A activity or periods of significant business growth Experience working across multiple jurisdictions, including the US and Germany Experience implementing automation or AI tools within a Finance function Experience leading teams through organisational or operational change Why MPB? We work hard to create a culture where people feel supported, empowered and inspired to grow. Our values shape how we work together every day: Better connected - We work collaboratively and embrace diversity, creating a safe space for all Passionately ambitious - We strive to improve, encouraging creativity and honesty Agents of change - We innovate, promote sustainability and inspire development Empowering and empowered - We encourage ownership, accountability and initiative Focused on excellence - We aim high and work smart Insight driven - We use data and learning to continuously improve About MPB MPB is the world's leading platform for used photography and videography equipment. Trusted by hundreds of thousands of visual storytellers worldwide, we make it easy to buy, sell and trade used camera gear while helping to extend the life of equipment and reduce waste. We're committed to building an inclusive workplace where everyone can thrive. If you're excited about this role but don't meet every single requirement, we'd still love to hear from you. MPB Benefits 25 days annual leave + bank holidays 1 wellbeing day off per year 5% employer contributory pension scheme Private healthcare Access to EAP with a range of employee discounts Buzzing social calendar Dog friendly workplace Bespoke Learning Management System - the MPB 'Learning Lab' with access thousands of free courses to upskill in any areas you'd like; whether personally or professionally 2 volunteer days per year for charity which aligns with MPB values, and of your choosing
PA with Operations - £40K - B Corp / ecommerce brand - Founder level PA for Founder-level support role within a growing B Corp / ecommerce brand - fantastic studio environment in SW1. The right candidate will have at least 2 years' prior PA experience at senior level within start-up / scale-up / SME environment. This is a great role for someone looking to work closely with your principal as well as being involved across all business operations / support - growing team of 8 people plus seasonal / retail staff. All PA duties; Meetings and diary management Correspondence and gatekeeping Planning events and international travel Meeting notes and actions All in order to stay one step ahead of your boss in order to ensure that they can focus on their growing brand! Your role will also work across: Business operations for the team Recruitment and HR support as the business grows Ensuring that the London office is stocked and functioning well Strategic support as a sounding board for the senior team Fantastic, energetic team environment and a considerate, driven boss who will appreciate his PA and the support he receives. Team socials, events and lunches, brand discount, discretionary bonus and pension. £40,000 - office based role in SW1 (Victoria)
May 28, 2026
Full time
PA with Operations - £40K - B Corp / ecommerce brand - Founder level PA for Founder-level support role within a growing B Corp / ecommerce brand - fantastic studio environment in SW1. The right candidate will have at least 2 years' prior PA experience at senior level within start-up / scale-up / SME environment. This is a great role for someone looking to work closely with your principal as well as being involved across all business operations / support - growing team of 8 people plus seasonal / retail staff. All PA duties; Meetings and diary management Correspondence and gatekeeping Planning events and international travel Meeting notes and actions All in order to stay one step ahead of your boss in order to ensure that they can focus on their growing brand! Your role will also work across: Business operations for the team Recruitment and HR support as the business grows Ensuring that the London office is stocked and functioning well Strategic support as a sounding board for the senior team Fantastic, energetic team environment and a considerate, driven boss who will appreciate his PA and the support he receives. Team socials, events and lunches, brand discount, discretionary bonus and pension. £40,000 - office based role in SW1 (Victoria)
