Senior Fundraising Officer (Hybrid) Salary: £38,057.68 Contract: Permanent We also offer: 25 days annual leave (plus bank holidays) and a discretionary Christmas closure Enhanced maternity, paternity and adoption pay policy Private GP Service Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare Free Premium Headspace membership Financial, life and leadership coaching Life Assurance policy of 3x annual salary Access to free online, in-person or telephone therapy Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining 3 days from home. Hours: 9:00am - 5:00pm, with flexibility available from day one. Role & Responsibilities Join us in bringing London's wildlife back At London Wildlife Trust, we're working to restore wild places and reconnect people with nature. We need more people to join us, support our work and take action for nature recovery across the capital. This role sits at the heart of that ambition, with a particular focus on growing our membership. You'll lead the day-to-day delivery of our acquisition programme, working with external agencies and colleagues across the Trust to deliver effective campaigns and hit ambitious targets. You'll be someone who enjoys looking at the numbers as much as the creative. You'll use data, audience insight and campaign performance to understand what's working, spot opportunities and continually improve our approach. You'll also have the chance to test new channels, develop propositions and explore new ways to recruit members. Alongside acquisition, you'll contribute to wider membership and individual giving activity, including supporter engagement, fundraising appeals and legacy marketing. If you're an experienced fundraiser or marketer who enjoys combining creative thinking with analysis and practical delivery, this is an opportunity to make a real difference to how we grow support for nature recovery in London. What you'll be doing Lead the day-to-day delivery and development of LWT's membership acquisition programme. Develop our face-to-face recruitment programme, working with external agencies to monitor performance, identify opportunities, improve quality and maximise return on investment. Develop digital acquisition activity, working with the Digital Marketing Lead to plan campaigns, test audiences and creative, monitor performance and identify opportunities to scale. Explore and test new acquisition channels and approaches. Support the planning and delivery of cash fundraising opportunities throughout the year, and legacy marketing activity. Work with colleagues across the team to ensure new supporters have a strong experience from the point of acquisition to welcome, retention and development journeys. What we're looking for Proven experience delivering successful fundraising, marketing or acquisition campaigns, ideally within a charity, membership or similar organisation. Confidence using data, audience insight and campaign performance to evaluate activity, make recommendations and improve results. Experience working with external agencies or suppliers and building effective relationships with stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns and priorities and deliver to deadlines. A genuine interest in connecting people with nature and growing support for London Wildlife Trust's work. (Please see job description for full person specification) Closing Date: Monday 12th October at 9am Interviews: First interviews are scheduled to take place on either Thursday 22 October or Monday 26 October and reasonable adjustments will be offered to all candidates. Does this sound like you? We'd love to hear from you! Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London's wildlife, we recognise that our team must better reflect and represent all of London's diverse communities. Find out more about London Wildlife Trust's commitment to Equality, Diversity, and Inclusion here: . We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding here: . REF-231022
Sep 19, 2026
Full time
Senior Fundraising Officer (Hybrid) Salary: £38,057.68 Contract: Permanent We also offer: 25 days annual leave (plus bank holidays) and a discretionary Christmas closure Enhanced maternity, paternity and adoption pay policy Private GP Service Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare Free Premium Headspace membership Financial, life and leadership coaching Life Assurance policy of 3x annual salary Access to free online, in-person or telephone therapy Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining 3 days from home. Hours: 9:00am - 5:00pm, with flexibility available from day one. Role & Responsibilities Join us in bringing London's wildlife back At London Wildlife Trust, we're working to restore wild places and reconnect people with nature. We need more people to join us, support our work and take action for nature recovery across the capital. This role sits at the heart of that ambition, with a particular focus on growing our membership. You'll lead the day-to-day delivery of our acquisition programme, working with external agencies and colleagues across the Trust to deliver effective campaigns and hit ambitious targets. You'll be someone who enjoys looking at the numbers as much as the creative. You'll use data, audience insight and campaign performance to understand what's working, spot opportunities and continually improve our approach. You'll also have the chance to test new channels, develop propositions and explore new ways to recruit members. Alongside acquisition, you'll contribute to wider membership and individual giving activity, including supporter engagement, fundraising appeals and legacy marketing. If you're an experienced fundraiser or marketer who enjoys combining creative thinking with analysis and practical delivery, this is an opportunity to make a real difference to how we grow support for nature recovery in London. What you'll be doing Lead the day-to-day delivery and development of LWT's membership acquisition programme. Develop our face-to-face recruitment programme, working with external agencies to monitor performance, identify opportunities, improve quality and maximise return on investment. Develop digital acquisition activity, working with the Digital Marketing Lead to plan campaigns, test audiences and creative, monitor performance and identify opportunities to scale. Explore and test new acquisition channels and approaches. Support the planning and delivery of cash fundraising opportunities throughout the year, and legacy marketing activity. Work with colleagues across the team to ensure new supporters have a strong experience from the point of acquisition to welcome, retention and development journeys. What we're looking for Proven experience delivering successful fundraising, marketing or acquisition campaigns, ideally within a charity, membership or similar organisation. Confidence using data, audience insight and campaign performance to evaluate activity, make recommendations and improve results. Experience working with external agencies or suppliers and building effective relationships with stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns and priorities and deliver to deadlines. A genuine interest in connecting people with nature and growing support for London Wildlife Trust's work. (Please see job description for full person specification) Closing Date: Monday 12th October at 9am Interviews: First interviews are scheduled to take place on either Thursday 22 October or Monday 26 October and reasonable adjustments will be offered to all candidates. Does this sound like you? We'd love to hear from you! Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London's wildlife, we recognise that our team must better reflect and represent all of London's diverse communities. Find out more about London Wildlife Trust's commitment to Equality, Diversity, and Inclusion here: . We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding here: . REF-231022
Medical Detection Dogs
Great Horwood, Buckinghamshire
Supporter Experience Officer Location: MDD Centre, Great Horwood, MK17 0NP (Primarily office-based, with opportunities for hybrid working subject to organisational needs) Salary : £27,500 to £29,000 per annum Vacancy Type: 37.5 hours (9am 5pm), full time with some evening and weekend work as required. Requests for part-time hours can be considered. Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health conditions across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. Fundraising is vital to our ability to train life-saving Medical Alert Assistance Dogs and further our Bio Detection research and we rely on the generosity of our donors and supporters. Main Purpose And Scope: This newly created role will sit within our Individual Giving team whilst also working closely with the wider Fundraising and Communications team. In an increasingly competitive funding landscape, it is essential that Medical Detection Dogs continues to provide our supporters with an excellent experience at every stage of their involvement. The Supporter Experience Officer will be vital in helping us to create and deliver inspiring journeys for all our supporters, that will increase the value of their lifetime giving. This is a fantastic opportunity for a proactive individual with excellent organisational skills to contribute to a growing and ambitious Fundraising Team. Responsibilities of the Role: Supporter Experience Work closely with the Fundraising Team and Communications Team to plan, develop and implement excellent supporter experience journeys for different audiences across the charity. Analyse our existing supporter journeys across key digital touchpoints, including email, website journeys, mailing list sign-ups and donation journeys, ensuring alignment and integration with relevant teams to deliver a completely seamless experience. Help co-ordinate incoming fundraising enquiries and fulfil or allocate them to the appropriate team members. Work collaboratively across the whole charity to ensure all our supporters receive an excellent experience at every touchpoint. Individual Giving Work closely with the Individual Giving Manager to support the development and documentation of the donor engagement processes. Provide direct responses to individual giving enquiries where appropriate, maintaining a high standard of communication and service. Ensure timely and personalised acknowledgements (thank you letters and certificates) are sent to donors. Support fulfilment and progress updates related to our regular giving programmes, such as Sponsor a Puppy and Name a Puppy. Communications & Digital Acquisition Alongside the Individual Giving Manager and Head of Communications & People Engagement, help convert a rapidly growing social media following into new donors. Work closely with the Head of Communications & People Engagement to support key and timely messaging on social media platforms. Support the creation and delivery of strategic communications such as our e-newsletters, impact reports, supporter emails and magazine. Coordinate a communications schedule across the Fundraising team, to support the Communications team with planned Fundraising content. Data, Reporting and Administration Develop and maintain appropriate segmentation of our data to provide bespoke supporter experiences for our donors. Monitor and collate performance data from Medical Detection Dogs online platforms and CRM database. Report quarterly on a list of KPIs to help us improve supporter experience and provide insight to support our Fundraising strategy. Accurately record all supporter interactions and correspondence on the CRM database, in line with GDPR. Conduct regular data cleansing and updates on the CRM database to ensure supporter records are maintained accurately. Assist with other administrative tasks that support fundraising and communications activity. Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity. Experience Essential Minimum of two years experience in a similar role or relevant experience. Experience supporting fundraising, marketing, supporter engagement or customer experience activities that have driven engagement and positive outcomes. Ability to interpret performance data and use insights to improve supporter engagement. Experience producing reports and analysing trends. Well-organised, good attention to detail and proactive. Excellent time management skills with the ability to prioritise multiple tasks to meet deadlines. Excellent communication skills; both verbally and written. A team player who is happy working independently and collaboratively. A high level of competency is required in MS Office packages such as Word, Excel, PowerPoint and Outlook. Desirable An up-to-date knowledge of charity legislation and government initiatives relating to the charity sector and work to the Fundraising Regulator s Codes of Practice and General Data Protection Regulations. Prior experience of using CRM systems. An understanding of the legal obligations of Charity Law and regulation. Benefits Sick Pay Health Cover 26 days holiday, increasing with service 5% Employer Pension Contribution Free On-site parking Life Insurance Enhanced Maternity Cover Finally, the successful candidate will also be expected to: Hold a full UK Driving Licence Provide proof of identity and eligibility to work in the UK Undertake a Disclosure and Barring Service (DBS) check Flexibility to work evenings and weekends You must have the willingness and ability to travel UK wide and be able to work independently outside of the office Comfortable with dogs in the workplace/office Diversity, Equality & Inclusion We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. To Apply If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
Sep 11, 2026
Full time
Supporter Experience Officer Location: MDD Centre, Great Horwood, MK17 0NP (Primarily office-based, with opportunities for hybrid working subject to organisational needs) Salary : £27,500 to £29,000 per annum Vacancy Type: 37.5 hours (9am 5pm), full time with some evening and weekend work as required. Requests for part-time hours can be considered. Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health conditions across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. Fundraising is vital to our ability to train life-saving Medical Alert Assistance Dogs and further our Bio Detection research and we rely on the generosity of our donors and supporters. Main Purpose And Scope: This newly created role will sit within our Individual Giving team whilst also working closely with the wider Fundraising and Communications team. In an increasingly competitive funding landscape, it is essential that Medical Detection Dogs continues to provide our supporters with an excellent experience at every stage of their involvement. The Supporter Experience Officer will be vital in helping us to create and deliver inspiring journeys for all our supporters, that will increase the value of their lifetime giving. This is a fantastic opportunity for a proactive individual with excellent organisational skills to contribute to a growing and ambitious Fundraising Team. Responsibilities of the Role: Supporter Experience Work closely with the Fundraising Team and Communications Team to plan, develop and implement excellent supporter experience journeys for different audiences across the charity. Analyse our existing supporter journeys across key digital touchpoints, including email, website journeys, mailing list sign-ups and donation journeys, ensuring alignment and integration with relevant teams to deliver a completely seamless experience. Help co-ordinate incoming fundraising enquiries and fulfil or allocate them to the appropriate team members. Work collaboratively across the whole charity to ensure all our supporters receive an excellent experience at every touchpoint. Individual Giving Work closely with the Individual Giving Manager to support the development and documentation of the donor engagement processes. Provide direct responses to individual giving enquiries where appropriate, maintaining a high standard of communication and service. Ensure timely and personalised acknowledgements (thank you letters and certificates) are sent to donors. Support fulfilment and progress updates related to our regular giving programmes, such as Sponsor a Puppy and Name a Puppy. Communications & Digital Acquisition Alongside the Individual Giving Manager and Head of Communications & People Engagement, help convert a rapidly growing social media following into new donors. Work closely with the Head of Communications & People Engagement to support key and timely messaging on social media platforms. Support the creation and delivery of strategic communications such as our e-newsletters, impact reports, supporter emails and magazine. Coordinate a communications schedule across the Fundraising team, to support the Communications team with planned Fundraising content. Data, Reporting and Administration Develop and maintain appropriate segmentation of our data to provide bespoke supporter experiences for our donors. Monitor and collate performance data from Medical Detection Dogs online platforms and CRM database. Report quarterly on a list of KPIs to help us improve supporter experience and provide insight to support our Fundraising strategy. Accurately record all supporter interactions and correspondence on the CRM database, in line with GDPR. Conduct regular data cleansing and updates on the CRM database to ensure supporter records are maintained accurately. Assist with other administrative tasks that support fundraising and communications activity. Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity. Experience Essential Minimum of two years experience in a similar role or relevant experience. Experience supporting fundraising, marketing, supporter engagement or customer experience activities that have driven engagement and positive outcomes. Ability to interpret performance data and use insights to improve supporter engagement. Experience producing reports and analysing trends. Well-organised, good attention to detail and proactive. Excellent time management skills with the ability to prioritise multiple tasks to meet deadlines. Excellent communication skills; both verbally and written. A team player who is happy working independently and collaboratively. A high level of competency is required in MS Office packages such as Word, Excel, PowerPoint and Outlook. Desirable An up-to-date knowledge of charity legislation and government initiatives relating to the charity sector and work to the Fundraising Regulator s Codes of Practice and General Data Protection Regulations. Prior experience of using CRM systems. An understanding of the legal obligations of Charity Law and regulation. Benefits Sick Pay Health Cover 26 days holiday, increasing with service 5% Employer Pension Contribution Free On-site parking Life Insurance Enhanced Maternity Cover Finally, the successful candidate will also be expected to: Hold a full UK Driving Licence Provide proof of identity and eligibility to work in the UK Undertake a Disclosure and Barring Service (DBS) check Flexibility to work evenings and weekends You must have the willingness and ability to travel UK wide and be able to work independently outside of the office Comfortable with dogs in the workplace/office Diversity, Equality & Inclusion We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. To Apply If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
May 27, 2026
Full time
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Individual Giving & Supporter Experience Officer Salary : £28,500 per annum to £310000 per annum depending on experience. Contract: Permanent Hours: Full Time, 37 Hours Per Week (30 hours will be considered) Location: Hatfield / Hybrid About us Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures. About the Role We re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income. This is a brilliant opportunity to shape how we connect with supporters building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire. The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working. The Difference You ll Make In this role, you ll help transform compassion into action developing engaging ways for people to support our work and feel connected to the difference they make. You ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired. Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness. What You ll Be Doing You ll have a varied and creative role, including: Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels Creating and improving supporter journeys to enhance engagement and long-term support Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity Monitoring performance, reporting on income and identifying opportunities for growth Supporting the delivery of seasonal campaigns and fundraising appeals Collaborating with colleagues to ensure consistent messaging and impactful storytelling Working with digital colleagues to maximise online engagement Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid) Supporting wider fundraising activity and contributing ideas for continuous improvement What We re Looking For We re keen to hear from people who are: Passionate about making a difference and motivated to support a meaningful cause Skilled at building relationships and engaging people from diverse backgrounds Creative and confident communicators, both written and verbal Comfortable using data and insight to inform decisions and improve outcomes Organised and able to manage multiple priorities and deadlines Positive, proactive and solutions-focused, with a can do attitude Committed to inclusive, respectful and ethical practice You ll also bring: Experience or understanding of fundraising, supporter engagement or communications Experience using a CRM system and digital tools (e.g. Mailchimp) Strong IT skills (Word, Excel, Outlook and reporting tools) Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential we welcome transferable skills and a willingness to learn. What We Offer We value our people and want you to feel supported and appreciated. We offer: A collaborative, knowledgeable and supportive team environment 25 days annual leave plus bank holidays (rising to 28 with service) An extra day off to celebrate your birthday Holiday purchase scheme and hybrid working opportunities Mileage reimbursement for work-related travel Pension scheme and Group Life Insurance BHSF Health Cash Plan and Employee Assistance Programme Blue Light Card discounts Company sick pay (subject to eligibility) Ongoing training and development, including secondments Long service awards, refer-a-friend scheme and monthly staff rewards How to Apply To apply, please visit our website and submit: Your CV A covering letter or short video highlighting your skills and experience Closing date: 19th June 2026 Interviews planned for 30th June and 1st July 2026 If you need any reasonable adjustments during the application or interview process, please let us know we re committed to supporting you. Our Commitment to Inclusion We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms. Our Promise to You We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
May 22, 2026
Full time
Individual Giving & Supporter Experience Officer Salary : £28,500 per annum to £310000 per annum depending on experience. Contract: Permanent Hours: Full Time, 37 Hours Per Week (30 hours will be considered) Location: Hatfield / Hybrid About us Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures. About the Role We re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income. This is a brilliant opportunity to shape how we connect with supporters building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire. The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working. The Difference You ll Make In this role, you ll help transform compassion into action developing engaging ways for people to support our work and feel connected to the difference they make. You ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired. Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness. What You ll Be Doing You ll have a varied and creative role, including: Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels Creating and improving supporter journeys to enhance engagement and long-term support Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity Monitoring performance, reporting on income and identifying opportunities for growth Supporting the delivery of seasonal campaigns and fundraising appeals Collaborating with colleagues to ensure consistent messaging and impactful storytelling Working with digital colleagues to maximise online engagement Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid) Supporting wider fundraising activity and contributing ideas for continuous improvement What We re Looking For We re keen to hear from people who are: Passionate about making a difference and motivated to support a meaningful cause Skilled at building relationships and engaging people from diverse backgrounds Creative and confident communicators, both written and verbal Comfortable using data and insight to inform decisions and improve outcomes Organised and able to manage multiple priorities and deadlines Positive, proactive and solutions-focused, with a can do attitude Committed to inclusive, respectful and ethical practice You ll also bring: Experience or understanding of fundraising, supporter engagement or communications Experience using a CRM system and digital tools (e.g. Mailchimp) Strong IT skills (Word, Excel, Outlook and reporting tools) Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential we welcome transferable skills and a willingness to learn. What We Offer We value our people and want you to feel supported and appreciated. We offer: A collaborative, knowledgeable and supportive team environment 25 days annual leave plus bank holidays (rising to 28 with service) An extra day off to celebrate your birthday Holiday purchase scheme and hybrid working opportunities Mileage reimbursement for work-related travel Pension scheme and Group Life Insurance BHSF Health Cash Plan and Employee Assistance Programme Blue Light Card discounts Company sick pay (subject to eligibility) Ongoing training and development, including secondments Long service awards, refer-a-friend scheme and monthly staff rewards How to Apply To apply, please visit our website and submit: Your CV A covering letter or short video highlighting your skills and experience Closing date: 19th June 2026 Interviews planned for 30th June and 1st July 2026 If you need any reasonable adjustments during the application or interview process, please let us know we re committed to supporting you. Our Commitment to Inclusion We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms. Our Promise to You We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 20, 2026
Full time
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 19, 2026
Full time
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About the role This role supports the delivery of The Passage s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. Work within agreed budgets, monitoring spend and performance and escalating issues as needed. Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. Supporter Journeys and Digital Engagement Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. Identify areas for improvement within existing journeys and support the implementation of agreed changes. Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. Email Marketing and Supporter Development Support the planning, creation and scheduling of email campaigns and automated supporter journeys. Use segmentation and basic personalisation to improve relevance and engagement. Assist with testing subject lines, content and timing to support continuous improvement. Insight, Analysis and Reporting Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. Monitor and collate performance data from digital platforms, analytics tools and CRM reports. Produce regular performance summaries and contribute insights to inform future activity. Support a test and learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Collaboration and Role Development Support the delivery of coordinated digital activity that balances awareness raising, acquisition, and supporter retention objectives. Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. Contribute to the development of processes, templates and ways of working as the digital function grows. Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. General responsibilities Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. To attend internal and external meetings, training events and briefings as required. To participate in regular supervision and annual appraisals, identifying job related development and training needs. To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. To promote and uphold The Passage s commitment to equality, diversity and inclusion. To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. To support at in-person fundraising events, as and when required. Undertake any other duties that may be required which are commensurate with the role. Experience The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance . E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not for profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
May 16, 2026
Full time
About the role This role supports the delivery of The Passage s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. Work within agreed budgets, monitoring spend and performance and escalating issues as needed. Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. Supporter Journeys and Digital Engagement Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. Identify areas for improvement within existing journeys and support the implementation of agreed changes. Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. Email Marketing and Supporter Development Support the planning, creation and scheduling of email campaigns and automated supporter journeys. Use segmentation and basic personalisation to improve relevance and engagement. Assist with testing subject lines, content and timing to support continuous improvement. Insight, Analysis and Reporting Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. Monitor and collate performance data from digital platforms, analytics tools and CRM reports. Produce regular performance summaries and contribute insights to inform future activity. Support a test and learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Collaboration and Role Development Support the delivery of coordinated digital activity that balances awareness raising, acquisition, and supporter retention objectives. Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. Contribute to the development of processes, templates and ways of working as the digital function grows. Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. General responsibilities Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. To attend internal and external meetings, training events and briefings as required. To participate in regular supervision and annual appraisals, identifying job related development and training needs. To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. To promote and uphold The Passage s commitment to equality, diversity and inclusion. To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. To support at in-person fundraising events, as and when required. Undertake any other duties that may be required which are commensurate with the role. Experience The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance . E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not for profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
Employer: BookTrust Location: London (Farringdon) or Leeds Salary: £36,000-£38,000 Contract: Full-time, permanent Join BookTrust, the UK's largest children's reading charity, and help change children's lives through reading. For more than 100 years, we've been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds. We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you'll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK. This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You'll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships. The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month. Fundraising at BookTrust As a charity, fundraising is central to BookTrust's mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy. You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. Job Purpose The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters. This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading. Key Responsibilities: Programmes and projects Manage acquisition and retention campaigns including testing new audiences and channels. Deliver effective supporter journeys to ensure the highest possible standards of donor experience. End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. Support the testing and development of new community and events fundraising opportunities. Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. Relationships Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters Work effectively with external suppliers and agencies, maintaining strong working relationships. Budgeting, analysis and reporting Monitor and control income and expenditure against targets outlined in annual plans. Feed into quarterly forecasting and annual budget setting processes. Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports. Make recommendations to improve the performance of future campaigns based on evidence and data. Contribute to CRM development and update existing reporting mechanisms. Other Keep up to date with innovation and changes in the sector and external environment. Undertake other duties as required that are commensurate with this role.
May 14, 2026
Full time
Employer: BookTrust Location: London (Farringdon) or Leeds Salary: £36,000-£38,000 Contract: Full-time, permanent Join BookTrust, the UK's largest children's reading charity, and help change children's lives through reading. For more than 100 years, we've been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds. We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you'll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK. This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You'll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships. The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month. Fundraising at BookTrust As a charity, fundraising is central to BookTrust's mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy. You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. Job Purpose The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters. This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading. Key Responsibilities: Programmes and projects Manage acquisition and retention campaigns including testing new audiences and channels. Deliver effective supporter journeys to ensure the highest possible standards of donor experience. End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. Support the testing and development of new community and events fundraising opportunities. Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. Relationships Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters Work effectively with external suppliers and agencies, maintaining strong working relationships. Budgeting, analysis and reporting Monitor and control income and expenditure against targets outlined in annual plans. Feed into quarterly forecasting and annual budget setting processes. Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports. Make recommendations to improve the performance of future campaigns based on evidence and data. Contribute to CRM development and update existing reporting mechanisms. Other Keep up to date with innovation and changes in the sector and external environment. Undertake other duties as required that are commensurate with this role.
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 12, 2026
Full time
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 06, 2026
Full time
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We're on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children's hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 03, 2026
Full time
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We're on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children's hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Prospectus is delighted to be supporting our client in the search for a Senior Individual Giving Manager (Maternity Cover). The organisation are a leading charity provider of mental health services in England, who are on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people's lives across the country. This is a full-time, 12-month maternity cover contract, paying a salary of £37,406 - £45,384 per annum. The post holder will work in a hybrid model from their offices in London. As the Senior Individual Giving Manager, you will lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data driven decision making to grow their supporter base and maximise lifetime value. You will manage and motivate a team of three Individual Giving Officers, creating a supportive, high performing culture. The ideal candidate will have demonstrable experience in delivering individual giving programmes across both acquisition and retention. You will also have a solid track record in direct and digital fundraising, including paid social and ideally you will have previous line management experience. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
May 02, 2026
Full time
Prospectus is delighted to be supporting our client in the search for a Senior Individual Giving Manager (Maternity Cover). The organisation are a leading charity provider of mental health services in England, who are on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people's lives across the country. This is a full-time, 12-month maternity cover contract, paying a salary of £37,406 - £45,384 per annum. The post holder will work in a hybrid model from their offices in London. As the Senior Individual Giving Manager, you will lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data driven decision making to grow their supporter base and maximise lifetime value. You will manage and motivate a team of three Individual Giving Officers, creating a supportive, high performing culture. The ideal candidate will have demonstrable experience in delivering individual giving programmes across both acquisition and retention. You will also have a solid track record in direct and digital fundraising, including paid social and ideally you will have previous line management experience. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is delighted to be supporting our client in the search for a Senior Individual Giving Manager (Maternity Cover). The organisation are a leading charity provider of mental health services in England, who are on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people s lives across the country. This is a full-time, 12-month maternity cover contract, paying a salary of £37,406 £45,384 per annum. The post holder will work in a hybrid model from their offices in London. As the Senior Individual Giving Manager, you will lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data driven decision making to grow their supporter base and maximise lifetime value. You will manage and motivate a team of three Individual Giving Officers, creating a supportive, high performing culture. The ideal candidate will have demonstrable experience in delivering individual giving programmes across both acquisition and retention. You will also have a solid track record in direct and digital fundraising, including paid social and ideally you will have previous line management experience. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Apr 30, 2026
Full time
Prospectus is delighted to be supporting our client in the search for a Senior Individual Giving Manager (Maternity Cover). The organisation are a leading charity provider of mental health services in England, who are on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people s lives across the country. This is a full-time, 12-month maternity cover contract, paying a salary of £37,406 £45,384 per annum. The post holder will work in a hybrid model from their offices in London. As the Senior Individual Giving Manager, you will lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data driven decision making to grow their supporter base and maximise lifetime value. You will manage and motivate a team of three Individual Giving Officers, creating a supportive, high performing culture. The ideal candidate will have demonstrable experience in delivering individual giving programmes across both acquisition and retention. You will also have a solid track record in direct and digital fundraising, including paid social and ideally you will have previous line management experience. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 21, 2026
Full time
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 21, 2026
Full time
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
