The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
Aug 10, 2026
Full time
The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
Healthcare Recruitment Consultant Temp, Perm or Hybrid Desk Watford Watford, Hertfordshire (WD17), office based. £35,000 to £45,000 basic depending on experience, plus uncapped monthly commission and an annual bonus. Year one OTE £65,000 to £85,000, rising to £100,000 to £110,000+ in years two to three. We're looking for experienced recruitment consultants to join our healthcare recruitment team in Watford, and we'll build the desk around what you're good at. ProfDoc Healthcare has been placing healthcare professionals for over 13 years. We cover primary care, secondary care, elective consultant work, theatres and pharmacy, and we run temp-only, perm-only and hybrid desks. Whichever you bill, there's a seat for you. You'd take on a warm desk with established clients and candidates, and 13 years of placement history to work from. We have several consultants earning at the year two level now. We know OTE figures in job adverts are worth very little on their own, so if you get to interview we'll show you our actual consultant earnings and desk leaderboards and let you judge for yourself. If you come from healthcare or medical recruitment We'll take experience from any part of it: nursing, doctors, social care, AHP and allied health professionals, locum, permanent, pharmacy, theatres. If you've built a desk in any healthcare or medical staffing niche, most of what you know carries over and the client conversations will feel familiar. If you come from another sector Our perm desks suit recruiters who've worked in energy, finance, IT, legal or anywhere else with scarce, high-value candidates. The work is much the same shape: long searches, headhunting people who aren't looking, and clients who want the right person rather than whoever's free. Our temp desks are specialist rather than volume. Smaller numbers, better rates, and clients who need a particular skill set filled properly. We'll train you on the sector itself, meaning the clinical roles, the compliance side, and how healthcare organisations buy. That takes a few weeks. We're not going to teach you to recruit, because you'll already know how. The role A full 360 recruitment desk covering business development, sourcing, candidate management, negotiation and placement. You'll grow the accounts you inherit and open new ones, and you'll headhunt rather than wait for applications. You'll sit in a division of 18 consultants across primary and secondary care, so there are shared accounts to cross-sell into and people around you who know the market. Marketing and compliance are in-house, which matters more in healthcare recruitment than in most sectors and keeps a lot of admin off your desk. Progression Every manager in every ProfDoc division started here as a consultant. We promote from the desk rather than hiring managers in, so if you want to run a team at some point, we want to hear from you. Location The office is in Watford, WD17, close to Watford Junction & Watford High Street Stations, easily commutable from Hemel Hempstead, Kings Langley, St Albans, Rickmansworth, Bushey, Borehamwood, Harrow and London. What we're looking for Recruitment experience, and a billing record you can talk us through Healthcare, medical or social care recruitment background is a strong advantage, but a strong perm desk in another sector counts for a lot Confident on the phone with both clients and candidates Able to run your own week without being managed through it Confident self-starters looking to build a substantial desk and/or a team/division What we offer £35,000 to £45,000 basic depending on experience, reviewed annually Uncapped commission paid monthly, with year one OTE of £65,000 to £85,000 and year two of £100,000 to £120,000 Annual bonus scheme on top of commission A warm desk with established clients and candidates Temp, perm or hybrid desks are available across multiple sub-sectors Monday to Friday, 9am to 6pm, with flexi options of 8am to 5pm or 10am to 6pm 20 days annual leave plus bank holidays, increasing by a day for each year of service Sector training if you're new to healthcare A management team promoted entirely from within Annual incentive holiday for top performers. Recent trips have been to Barcelona, Marbella, Las Vegas and Miami Regular team dinners and events Breakfast and snacks in the office each week Free parking Apply Send your CV to Florentina or hit apply. If you'd rather talk it through first, call or message Florentina on (phone number removed). It's confidential, and nothing gets sent anywhere without your say so. ProfDoc Healthcare is an equal opportunities employer. If you need any adjustments to the application or interview process, let us know.
Jul 31, 2026
Full time
Healthcare Recruitment Consultant Temp, Perm or Hybrid Desk Watford Watford, Hertfordshire (WD17), office based. £35,000 to £45,000 basic depending on experience, plus uncapped monthly commission and an annual bonus. Year one OTE £65,000 to £85,000, rising to £100,000 to £110,000+ in years two to three. We're looking for experienced recruitment consultants to join our healthcare recruitment team in Watford, and we'll build the desk around what you're good at. ProfDoc Healthcare has been placing healthcare professionals for over 13 years. We cover primary care, secondary care, elective consultant work, theatres and pharmacy, and we run temp-only, perm-only and hybrid desks. Whichever you bill, there's a seat for you. You'd take on a warm desk with established clients and candidates, and 13 years of placement history to work from. We have several consultants earning at the year two level now. We know OTE figures in job adverts are worth very little on their own, so if you get to interview we'll show you our actual consultant earnings and desk leaderboards and let you judge for yourself. If you come from healthcare or medical recruitment We'll take experience from any part of it: nursing, doctors, social care, AHP and allied health professionals, locum, permanent, pharmacy, theatres. If you've built a desk in any healthcare or medical staffing niche, most of what you know carries over and the client conversations will feel familiar. If you come from another sector Our perm desks suit recruiters who've worked in energy, finance, IT, legal or anywhere else with scarce, high-value candidates. The work is much the same shape: long searches, headhunting people who aren't looking, and clients who want the right person rather than whoever's free. Our temp desks are specialist rather than volume. Smaller numbers, better rates, and clients who need a particular skill set filled properly. We'll train you on the sector itself, meaning the clinical roles, the compliance side, and how healthcare organisations buy. That takes a few weeks. We're not going to teach you to recruit, because you'll already know how. The role A full 360 recruitment desk covering business development, sourcing, candidate management, negotiation and placement. You'll grow the accounts you inherit and open new ones, and you'll headhunt rather than wait for applications. You'll sit in a division of 18 consultants across primary and secondary care, so there are shared accounts to cross-sell into and people around you who know the market. Marketing and compliance are in-house, which matters more in healthcare recruitment than in most sectors and keeps a lot of admin off your desk. Progression Every manager in every ProfDoc division started here as a consultant. We promote from the desk rather than hiring managers in, so if you want to run a team at some point, we want to hear from you. Location The office is in Watford, WD17, close to Watford Junction & Watford High Street Stations, easily commutable from Hemel Hempstead, Kings Langley, St Albans, Rickmansworth, Bushey, Borehamwood, Harrow and London. What we're looking for Recruitment experience, and a billing record you can talk us through Healthcare, medical or social care recruitment background is a strong advantage, but a strong perm desk in another sector counts for a lot Confident on the phone with both clients and candidates Able to run your own week without being managed through it Confident self-starters looking to build a substantial desk and/or a team/division What we offer £35,000 to £45,000 basic depending on experience, reviewed annually Uncapped commission paid monthly, with year one OTE of £65,000 to £85,000 and year two of £100,000 to £120,000 Annual bonus scheme on top of commission A warm desk with established clients and candidates Temp, perm or hybrid desks are available across multiple sub-sectors Monday to Friday, 9am to 6pm, with flexi options of 8am to 5pm or 10am to 6pm 20 days annual leave plus bank holidays, increasing by a day for each year of service Sector training if you're new to healthcare A management team promoted entirely from within Annual incentive holiday for top performers. Recent trips have been to Barcelona, Marbella, Las Vegas and Miami Regular team dinners and events Breakfast and snacks in the office each week Free parking Apply Send your CV to Florentina or hit apply. If you'd rather talk it through first, call or message Florentina on (phone number removed). It's confidential, and nothing gets sent anywhere without your say so. ProfDoc Healthcare is an equal opportunities employer. If you need any adjustments to the application or interview process, let us know.
We are delighted to be recruiting for this exciting role in our busy Theatrical & Live team, starting as soon as possible! The ideal candidate will be a passionate individual with at least 3+ years of working across the theatre industry, preferably with general manager / producer experience. The Commercial Department is responsible for driving growth through exploitation of ALW Musicals' brands through traditional theatre production licensing as well as new categories, including immersive & themed entertainment, and education. The Senior Licensing & Production Manager (APAC) will report directly into the Business Development Director, with a dotted line to the Director of Production, working across theatrical and live, and themed entertainment. They will be responsible for, and will lead, the commercial development and delivery of live experiences in the key markets of Asia-Pacific (APAC). They require the ability to develop and maintain strong global relationships, devise and implement commercial strategy against the long-term brand and commercial plan for ALW Musicals' brands. They must have flexibility in responding to the needs of the business and the ability to multi-task and manage licences at various stages of the life cycle. There will be travel required, but this will be in line with the individual projects. MAIN TASKS & RESPONSIBILITIES: Support the Business Development Director (Theatrical & Live) and the Director of Production to: Formulate annual strategy and budget planning across the APAC region. Devise and deliver against overarching Commercial strategy, helping to identify areas of growth within existing and prospective partners in the APAC region. Plan and map activity in the APAC region to maximise commerciality and manage brands. Negotiate contracts and agreements for licensing, always ensuring optimal commercial exploitation of IP. Provide recommendations on licence terms and conditions by drawing on industry standards and precedential RUG activity to ensure smooth and successful delivery of projects. Ensure the creative calibre of productions and experiences, is consistently high around the world. Draft Board reports as required. Draft Deal Approval Memoranda for the RUG Board in collaboration with the Business Development Director (Live & Theatrical). Deputise where necessary. Licensing: Oversee the licence approval process in full for licences in the APAC region. Obtain relevant financial information from licensee and work with the RUG Finance Analyst team to evaluate feasibility. Liaise and coordinate with RUG Legal, Finance and the Business Development Director (Theatrical & Live) to evaluate licence proposals including contractual terms, financial projections, project timelines and budgets. Monitor license dates for planned projects, reporting any changes to the Business Development Director (Theatrical & Live) in order to manage changes to forecasts. Act as a point person on licences for the RUG marketing team to help facilitate all aspects of marketing including asset approvals, on sale schedules, casting announcements and high-level marketing activity during the term of the licence and or run. Track and monitor the progress of licences to ensure contractual obligations are met and liaise with RUG marketing, finance and legal teams as required to facilitate a connected and holistic delivery of the licence. Monitor and assess sales and royalty reports, liaising with Finance team and Business Development Director (Theatrical & Live) to make informed decisions to ensure success of the licence. Production: Work with Director of Production on assigned projects liaising with partners to assess and approve all areas of production; not limited to creative team appointment, general concept, set design and casting. Support the Director of Production to develop a formal approval process to enable a smart and accurate way to assess and track approvals across all areas of the production. Maintain working knowledge of sets, props and costumes to include ownership, availability and quality. Develop a high-level working knowledge of the IP to inform commercial and production recommendations and decision making. Coordinate internal team to implement all elements associated with live experience across finance, music, marketing & comms (incl. ticketing), consumer products & merchandise, legal & business affairs and music strategy. Develop meaningful relationships with key partners and creative teams in order to establish holistic creative contribution and guidance. With Director of Production, consider ways to adapt creative formats, ways of working and creative perimeters to meet with the requirements of APAC markets for existing and new productions and experiences. Oversee the Licensing & Production Manager on daily show report analysis and troubleshoot as necessary, acting as central point person for partner and internal teams to formulate response. Act as central brand guardian on all creative decisions, utilising key RUG Associates, where appropriate. Attend productions at key stages; such as meet and greets, castings, tech periods, dress rehearsals, previews, opening nights and carry out show visits where applicable; to provide feedback to Head of Production in order to ensure partner maintains consistently high quality and identify and work through creative changes, as required. APAC specific: Continually research and assess the APAC landscape to identify potential new opportunities and commercial partners that support RUG's core values. Continually research and assess the APAC landscape to identify any concerns in relation to upcoming activity and liaise with Business Development Director (Theatrical & Live) to manage accordingly. Assess licence proposals in the context of the geo-specificity, reputation, competence of the applicant, as well as cross referencing with other planned ALW/RUG activity and overarching strategy in conjunction with the Business Development Director (Theatrical & Live). Develop knowledge of events and conference landscape in APAC and represent RUG, as required. Responsibility for P&L management and assessment, across Theatrical & Live & Themed Entertainment within APAC region. Travel domestically and internationally as required to develop commercial relationships, explore opportunities and assess live licences. Stakeholders & Partners: Create reports and presentations for key stakeholders as required. Gain key stakeholder buy in at initial concept stage and act as key liaison throughout the project. Support the Business Development Director in identifying new partners and maintaining existing partners in the APAC region. On assigned projects, lead creative onboarding session with creative partners setting out key approvals required and ways of working. PERSON SPECIFICATION: Proven experience of working in licensing and/or production; Excellent working knowledge of the theatrical production process A commercial thinker with a passion for licensing and new business opportunities; Excellent communicator and relationship-builder; A strategist and a doer; Solid organisational and process management expertise; A self-starter with a proactive, autonomous attitude and the ability to multi-task in a busy environment; An interest in musical theatre essential.
Jul 23, 2026
Full time
We are delighted to be recruiting for this exciting role in our busy Theatrical & Live team, starting as soon as possible! The ideal candidate will be a passionate individual with at least 3+ years of working across the theatre industry, preferably with general manager / producer experience. The Commercial Department is responsible for driving growth through exploitation of ALW Musicals' brands through traditional theatre production licensing as well as new categories, including immersive & themed entertainment, and education. The Senior Licensing & Production Manager (APAC) will report directly into the Business Development Director, with a dotted line to the Director of Production, working across theatrical and live, and themed entertainment. They will be responsible for, and will lead, the commercial development and delivery of live experiences in the key markets of Asia-Pacific (APAC). They require the ability to develop and maintain strong global relationships, devise and implement commercial strategy against the long-term brand and commercial plan for ALW Musicals' brands. They must have flexibility in responding to the needs of the business and the ability to multi-task and manage licences at various stages of the life cycle. There will be travel required, but this will be in line with the individual projects. MAIN TASKS & RESPONSIBILITIES: Support the Business Development Director (Theatrical & Live) and the Director of Production to: Formulate annual strategy and budget planning across the APAC region. Devise and deliver against overarching Commercial strategy, helping to identify areas of growth within existing and prospective partners in the APAC region. Plan and map activity in the APAC region to maximise commerciality and manage brands. Negotiate contracts and agreements for licensing, always ensuring optimal commercial exploitation of IP. Provide recommendations on licence terms and conditions by drawing on industry standards and precedential RUG activity to ensure smooth and successful delivery of projects. Ensure the creative calibre of productions and experiences, is consistently high around the world. Draft Board reports as required. Draft Deal Approval Memoranda for the RUG Board in collaboration with the Business Development Director (Live & Theatrical). Deputise where necessary. Licensing: Oversee the licence approval process in full for licences in the APAC region. Obtain relevant financial information from licensee and work with the RUG Finance Analyst team to evaluate feasibility. Liaise and coordinate with RUG Legal, Finance and the Business Development Director (Theatrical & Live) to evaluate licence proposals including contractual terms, financial projections, project timelines and budgets. Monitor license dates for planned projects, reporting any changes to the Business Development Director (Theatrical & Live) in order to manage changes to forecasts. Act as a point person on licences for the RUG marketing team to help facilitate all aspects of marketing including asset approvals, on sale schedules, casting announcements and high-level marketing activity during the term of the licence and or run. Track and monitor the progress of licences to ensure contractual obligations are met and liaise with RUG marketing, finance and legal teams as required to facilitate a connected and holistic delivery of the licence. Monitor and assess sales and royalty reports, liaising with Finance team and Business Development Director (Theatrical & Live) to make informed decisions to ensure success of the licence. Production: Work with Director of Production on assigned projects liaising with partners to assess and approve all areas of production; not limited to creative team appointment, general concept, set design and casting. Support the Director of Production to develop a formal approval process to enable a smart and accurate way to assess and track approvals across all areas of the production. Maintain working knowledge of sets, props and costumes to include ownership, availability and quality. Develop a high-level working knowledge of the IP to inform commercial and production recommendations and decision making. Coordinate internal team to implement all elements associated with live experience across finance, music, marketing & comms (incl. ticketing), consumer products & merchandise, legal & business affairs and music strategy. Develop meaningful relationships with key partners and creative teams in order to establish holistic creative contribution and guidance. With Director of Production, consider ways to adapt creative formats, ways of working and creative perimeters to meet with the requirements of APAC markets for existing and new productions and experiences. Oversee the Licensing & Production Manager on daily show report analysis and troubleshoot as necessary, acting as central point person for partner and internal teams to formulate response. Act as central brand guardian on all creative decisions, utilising key RUG Associates, where appropriate. Attend productions at key stages; such as meet and greets, castings, tech periods, dress rehearsals, previews, opening nights and carry out show visits where applicable; to provide feedback to Head of Production in order to ensure partner maintains consistently high quality and identify and work through creative changes, as required. APAC specific: Continually research and assess the APAC landscape to identify potential new opportunities and commercial partners that support RUG's core values. Continually research and assess the APAC landscape to identify any concerns in relation to upcoming activity and liaise with Business Development Director (Theatrical & Live) to manage accordingly. Assess licence proposals in the context of the geo-specificity, reputation, competence of the applicant, as well as cross referencing with other planned ALW/RUG activity and overarching strategy in conjunction with the Business Development Director (Theatrical & Live). Develop knowledge of events and conference landscape in APAC and represent RUG, as required. Responsibility for P&L management and assessment, across Theatrical & Live & Themed Entertainment within APAC region. Travel domestically and internationally as required to develop commercial relationships, explore opportunities and assess live licences. Stakeholders & Partners: Create reports and presentations for key stakeholders as required. Gain key stakeholder buy in at initial concept stage and act as key liaison throughout the project. Support the Business Development Director in identifying new partners and maintaining existing partners in the APAC region. On assigned projects, lead creative onboarding session with creative partners setting out key approvals required and ways of working. PERSON SPECIFICATION: Proven experience of working in licensing and/or production; Excellent working knowledge of the theatrical production process A commercial thinker with a passion for licensing and new business opportunities; Excellent communicator and relationship-builder; A strategist and a doer; Solid organisational and process management expertise; A self-starter with a proactive, autonomous attitude and the ability to multi-task in a busy environment; An interest in musical theatre essential.
We are delighted to be recruiting for this exciting role in our busy Theatrical & Live team, starting as soon as possible! The ideal candidate will be a passionate individual with at least 3+ years of working across the theatre industry, preferably with general manager / producer experience. The Commercial Department is responsible for driving growth through exploitation of ALW Musicals' brands through traditional theatre production licensing as well as new categories, including immersive & themed entertainment, and education. The Senior Licensing & Production Manager (APAC) will report directly into the Business Development Director, with a dotted line to the Director of Production, working across theatrical and live, and themed entertainment. They will be responsible for, and will lead, the commercial development and delivery of live experiences in the key markets of Asia-Pacific (APAC). They require the ability to develop and maintain strong global relationships, devise and implement commercial strategy against the long-term brand and commercial plan for ALW Musicals' brands. They must have flexibility in responding to the needs of the business and the ability to multi-task and manage licences at various stages of the life cycle. There will be travel required, but this will be in line with the individual projects. MAIN TASKS & RESPONSIBILITIES: Support the Business Development Director (Theatrical & Live) and the Director of Production to: Formulate annual strategy and budget planning across the APAC region. Devise and deliver against overarching Commercial strategy, helping to identify areas of growth within existing and prospective partners in the APAC region. Plan and map activity in the APAC region to maximise commerciality and manage brands. Negotiate contracts and agreements for licensing, always ensuring optimal commercial exploitation of IP. Provide recommendations on licence terms and conditions by drawing on industry standards and precedential RUG activity to ensure smooth and successful delivery of projects. Ensure the creative calibre of productions and experiences, is consistently high around the world. Draft Board reports as required. Draft Deal Approval Memoranda for the RUG Board in collaboration with the Business Development Director (Live & Theatrical). Deputise where necessary. Licensing: Oversee the licence approval process in full for licences in the APAC region. Obtain relevant financial information from licensee and work with the RUG Finance Analyst team to evaluate feasibility. Liaise and coordinate with RUG Legal, Finance and the Business Development Director (Theatrical & Live) to evaluate licence proposals including contractual terms, financial projections, project timelines and budgets. Monitor license dates for planned projects, reporting any changes to the Business Development Director (Theatrical & Live) in order to manage changes to forecasts. Act as a point person on licences for the RUG marketing team to help facilitate all aspects of marketing including asset approvals, on sale schedules, casting announcements and high-level marketing activity during the term of the licence and or run. Track and monitor the progress of licences to ensure contractual obligations are met and liaise with RUG marketing, finance and legal teams as required to facilitate a connected and holistic delivery of the licence. Monitor and assess sales and royalty reports, liaising with Finance team and Business Development Director (Theatrical & Live) to make informed decisions to ensure success of the licence. Production: Work with Director of Production on assigned projects liaising with partners to assess and approve all areas of production; not limited to creative team appointment, general concept, set design and casting. Support the Director of Production to develop a formal approval process to enable a smart and accurate way to assess and track approvals across all areas of the production. Maintain working knowledge of sets, props and costumes to include ownership, availability and quality. Develop a high-level working knowledge of the IP to inform commercial and production recommendations and decision making. Coordinate internal team to implement all elements associated with live experience across finance, music, marketing & comms (incl. ticketing), consumer products & merchandise, legal & business affairs and music strategy. Develop meaningful relationships with key partners and creative teams in order to establish holistic creative contribution and guidance. With Director of Production, consider ways to adapt creative formats, ways of working and creative perimeters to meet with the requirements of APAC markets for existing and new productions and experiences. Oversee the Licensing & Production Manager on daily show report analysis and troubleshoot as necessary, acting as central point person for partner and internal teams to formulate response. Act as central brand guardian on all creative decisions, utilising key RUG Associates, where appropriate. Attend productions at key stages; such as meet and greets, castings, tech periods, dress rehearsals, previews, opening nights and carry out show visits where applicable; to provide feedback to Head of Production in order to ensure partner maintains consistently high quality and identify and work through creative changes, as required. APAC specific: Continually research and assess the APAC landscape to identify potential new opportunities and commercial partners that support RUG's core values. Continually research and assess the APAC landscape to identify any concerns in relation to upcoming activity and liaise with Business Development Director (Theatrical & Live) to manage accordingly. Assess licence proposals in the context of the geo-specificity, reputation, competence of the applicant, as well as cross referencing with other planned ALW/RUG activity and overarching strategy in conjunction with the Business Development Director (Theatrical & Live). Develop knowledge of events and conference landscape in APAC and represent RUG, as required. Responsibility for P&L management and assessment, across Theatrical & Live & Themed Entertainment within APAC region. Travel domestically and internationally as required to develop commercial relationships, explore opportunities and assess live licences. Stakeholders & Partners: Create reports and presentations for key stakeholders as required. Gain key stakeholder buy in at initial concept stage and act as key liaison throughout the project. Support the Business Development Director in identifying new partners and maintaining existing partners in the APAC region. On assigned projects, lead creative onboarding session with creative partners setting out key approvals required and ways of working. PERSON SPECIFICATION: Proven experience of working in licensing and/or production; Excellent working knowledge of the theatrical production process A commercial thinker with a passion for licensing and new business opportunities; Excellent communicator and relationship-builder; A strategist and a doer; Solid organisational and process management expertise; A self-starter with a proactive, autonomous attitude and the ability to multi-task in a busy environment; An interest in musical theatre essential. Apply for this position Deadline has passed Name Email Address Upload CV Upload File Max file size 10MB. An entertainment company with musical theatre at its heart
Jul 23, 2026
Full time
We are delighted to be recruiting for this exciting role in our busy Theatrical & Live team, starting as soon as possible! The ideal candidate will be a passionate individual with at least 3+ years of working across the theatre industry, preferably with general manager / producer experience. The Commercial Department is responsible for driving growth through exploitation of ALW Musicals' brands through traditional theatre production licensing as well as new categories, including immersive & themed entertainment, and education. The Senior Licensing & Production Manager (APAC) will report directly into the Business Development Director, with a dotted line to the Director of Production, working across theatrical and live, and themed entertainment. They will be responsible for, and will lead, the commercial development and delivery of live experiences in the key markets of Asia-Pacific (APAC). They require the ability to develop and maintain strong global relationships, devise and implement commercial strategy against the long-term brand and commercial plan for ALW Musicals' brands. They must have flexibility in responding to the needs of the business and the ability to multi-task and manage licences at various stages of the life cycle. There will be travel required, but this will be in line with the individual projects. MAIN TASKS & RESPONSIBILITIES: Support the Business Development Director (Theatrical & Live) and the Director of Production to: Formulate annual strategy and budget planning across the APAC region. Devise and deliver against overarching Commercial strategy, helping to identify areas of growth within existing and prospective partners in the APAC region. Plan and map activity in the APAC region to maximise commerciality and manage brands. Negotiate contracts and agreements for licensing, always ensuring optimal commercial exploitation of IP. Provide recommendations on licence terms and conditions by drawing on industry standards and precedential RUG activity to ensure smooth and successful delivery of projects. Ensure the creative calibre of productions and experiences, is consistently high around the world. Draft Board reports as required. Draft Deal Approval Memoranda for the RUG Board in collaboration with the Business Development Director (Live & Theatrical). Deputise where necessary. Licensing: Oversee the licence approval process in full for licences in the APAC region. Obtain relevant financial information from licensee and work with the RUG Finance Analyst team to evaluate feasibility. Liaise and coordinate with RUG Legal, Finance and the Business Development Director (Theatrical & Live) to evaluate licence proposals including contractual terms, financial projections, project timelines and budgets. Monitor license dates for planned projects, reporting any changes to the Business Development Director (Theatrical & Live) in order to manage changes to forecasts. Act as a point person on licences for the RUG marketing team to help facilitate all aspects of marketing including asset approvals, on sale schedules, casting announcements and high-level marketing activity during the term of the licence and or run. Track and monitor the progress of licences to ensure contractual obligations are met and liaise with RUG marketing, finance and legal teams as required to facilitate a connected and holistic delivery of the licence. Monitor and assess sales and royalty reports, liaising with Finance team and Business Development Director (Theatrical & Live) to make informed decisions to ensure success of the licence. Production: Work with Director of Production on assigned projects liaising with partners to assess and approve all areas of production; not limited to creative team appointment, general concept, set design and casting. Support the Director of Production to develop a formal approval process to enable a smart and accurate way to assess and track approvals across all areas of the production. Maintain working knowledge of sets, props and costumes to include ownership, availability and quality. Develop a high-level working knowledge of the IP to inform commercial and production recommendations and decision making. Coordinate internal team to implement all elements associated with live experience across finance, music, marketing & comms (incl. ticketing), consumer products & merchandise, legal & business affairs and music strategy. Develop meaningful relationships with key partners and creative teams in order to establish holistic creative contribution and guidance. With Director of Production, consider ways to adapt creative formats, ways of working and creative perimeters to meet with the requirements of APAC markets for existing and new productions and experiences. Oversee the Licensing & Production Manager on daily show report analysis and troubleshoot as necessary, acting as central point person for partner and internal teams to formulate response. Act as central brand guardian on all creative decisions, utilising key RUG Associates, where appropriate. Attend productions at key stages; such as meet and greets, castings, tech periods, dress rehearsals, previews, opening nights and carry out show visits where applicable; to provide feedback to Head of Production in order to ensure partner maintains consistently high quality and identify and work through creative changes, as required. APAC specific: Continually research and assess the APAC landscape to identify potential new opportunities and commercial partners that support RUG's core values. Continually research and assess the APAC landscape to identify any concerns in relation to upcoming activity and liaise with Business Development Director (Theatrical & Live) to manage accordingly. Assess licence proposals in the context of the geo-specificity, reputation, competence of the applicant, as well as cross referencing with other planned ALW/RUG activity and overarching strategy in conjunction with the Business Development Director (Theatrical & Live). Develop knowledge of events and conference landscape in APAC and represent RUG, as required. Responsibility for P&L management and assessment, across Theatrical & Live & Themed Entertainment within APAC region. Travel domestically and internationally as required to develop commercial relationships, explore opportunities and assess live licences. Stakeholders & Partners: Create reports and presentations for key stakeholders as required. Gain key stakeholder buy in at initial concept stage and act as key liaison throughout the project. Support the Business Development Director in identifying new partners and maintaining existing partners in the APAC region. On assigned projects, lead creative onboarding session with creative partners setting out key approvals required and ways of working. PERSON SPECIFICATION: Proven experience of working in licensing and/or production; Excellent working knowledge of the theatrical production process A commercial thinker with a passion for licensing and new business opportunities; Excellent communicator and relationship-builder; A strategist and a doer; Solid organisational and process management expertise; A self-starter with a proactive, autonomous attitude and the ability to multi-task in a busy environment; An interest in musical theatre essential. Apply for this position Deadline has passed Name Email Address Upload CV Upload File Max file size 10MB. An entertainment company with musical theatre at its heart
THE COMPANY Our client is a world-leader in event cinema. THE ROLE As an International Sales Manager, you will be responsible for managing and developing our client's international sales and distribution activity, with a particular focus on driving growth within the US market. Key responsibilities: Lead the strategy for US cinema releases, coordinating closely with key stakeholders across the territory and managing relationships with venues, scheduling priorities, and contractual obligations. Secure and renegotiate agreements, renewals, and collaborative partnerships that underpin sustainable expansion across other international markets. Build, maintain, and enhance relationships with global distribution partners, ensuring transparent communication and alignment on release plans, performance targets, and shared objectives. Analyse performance across international markets, extract meaningful insights, and refine strategies to maximise audience reach, commercial impact, and long term revenue. Work in partnership with wider distribution and marketing teams to accelerate growth in the US market and cultivate new industry relationships. THE PERSON The successful candidate will bring substantial experience in international film sales and distribution, with a solid understanding of theatrical markets, contractual negotiations, and the nuances of operating across different territories, particularly the US. You will have a strong grasp of the film or event cinema landscape, familiarity with film markets, and an active interest in art and culture. Strong financial acumen, an analytical mindset, and commercial awareness are essential, as is the ability to work effectively with teams across multiple departments. An understanding of working with a range of venue types, including cinemas, theatres, and cultural institutions will be important. . If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
May 28, 2026
Full time
THE COMPANY Our client is a world-leader in event cinema. THE ROLE As an International Sales Manager, you will be responsible for managing and developing our client's international sales and distribution activity, with a particular focus on driving growth within the US market. Key responsibilities: Lead the strategy for US cinema releases, coordinating closely with key stakeholders across the territory and managing relationships with venues, scheduling priorities, and contractual obligations. Secure and renegotiate agreements, renewals, and collaborative partnerships that underpin sustainable expansion across other international markets. Build, maintain, and enhance relationships with global distribution partners, ensuring transparent communication and alignment on release plans, performance targets, and shared objectives. Analyse performance across international markets, extract meaningful insights, and refine strategies to maximise audience reach, commercial impact, and long term revenue. Work in partnership with wider distribution and marketing teams to accelerate growth in the US market and cultivate new industry relationships. THE PERSON The successful candidate will bring substantial experience in international film sales and distribution, with a solid understanding of theatrical markets, contractual negotiations, and the nuances of operating across different territories, particularly the US. You will have a strong grasp of the film or event cinema landscape, familiarity with film markets, and an active interest in art and culture. Strong financial acumen, an analytical mindset, and commercial awareness are essential, as is the ability to work effectively with teams across multiple departments. An understanding of working with a range of venue types, including cinemas, theatres, and cultural institutions will be important. . If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Founded over 30 years ago , Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's. With a commercial and customer focused approach, the Marketing Manager is responsible for maximising direct sales through Delfont Mackintosh Theatres and providing marketing support to all resident producers. Leading a team of three Marketing Executives, you are responsible for brand guardianship, growing the database and driving income generation through effective CRM, digital and audience development strategies. This role will develop and implement the DMT marketing strategy, including social media engagement and customer communications, and identify opportunities to enhance the experience and drive secondary spend. The successful candidate will have comparable previous experience in a marketing role in the arts and culture sector, excellent communication and line management skills, and experience in creating and tracking digital marketing campaigns. Please click on the link for additional information and details of how to apply. Closing date: 14th June 2026 Interviews: w/c 29th June 2026 Delfont Mackintosh Theatres is an equal opportunities employer, and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
May 22, 2026
Full time
Founded over 30 years ago , Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's. With a commercial and customer focused approach, the Marketing Manager is responsible for maximising direct sales through Delfont Mackintosh Theatres and providing marketing support to all resident producers. Leading a team of three Marketing Executives, you are responsible for brand guardianship, growing the database and driving income generation through effective CRM, digital and audience development strategies. This role will develop and implement the DMT marketing strategy, including social media engagement and customer communications, and identify opportunities to enhance the experience and drive secondary spend. The successful candidate will have comparable previous experience in a marketing role in the arts and culture sector, excellent communication and line management skills, and experience in creating and tracking digital marketing campaigns. Please click on the link for additional information and details of how to apply. Closing date: 14th June 2026 Interviews: w/c 29th June 2026 Delfont Mackintosh Theatres is an equal opportunities employer, and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
Reports to: Head of Events and Commercial Partnerships Salary: £32,000pa (£40,000 pa pro-rata) Annual Leave: 22 Days + bank holidays pro-rata Conditions: Permanent position part time Hours: 32 hours per week inclusive of paid breaks, worked across a flexible rota split between working at the bar and in the office. Evening and weekend work required. Responsible for: Bar Supervisors and Permanent Bar Staff Background Our client is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. They invite you to join them in their mission to enrich lives through the power of the arts. Their vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. They believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Their mission is rooted in the rich and influential history of one of their Theatres, from which they have emerged as a dynamic new cultural hub. They are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture. Their commitment to building a strong connection with their community is reflected in their core values: Always be welcoming to their international community. Be radical and progressive in their thinking and activities. Be collaborative in their ambitions nurturing new relationships locally, and beyond Brixton. Most importantly, always celebrate their unique identity and growing accomplishments. Their Food & Beverage (F&B) offer is a vital part of this experience from bustling bar service during performances, to pop-up catering residencies, and partnerships with values-aligned food and drink brands. Purpose of the role The Senior F&B Manager oversees all bar operations, ensuring high standards of service, operational efficiency, and financial performance. This role will work closely with the Bar Staff, Events Team and Duty Management teams to deliver excellent hospitality and a welcoming audience experience. The postholder will also support the development and delivery of an in-house catering residency model, nurturing relationships with guest food providers and exploring strategic brand partnerships that reflect their values, attract new audiences, raise visibility, and generate mutual benefit. Bar Operations & Team Leadership Lead the operational delivery of all bar services Line-manage Bar Supervisors and F&B staff, ensuring effective recruitment, training, rostering, and performance management. Maintain consistently high customer service standards and operational best practice in cash handling, stock control, and licensing compliance. Liaise closely with FOH, Events Team and Duty Managers to ensure smooth service and communication during events. Deliver on income targets by optimising staffing, sales and upselling techniques, and menu offer. Catering Residency & Partnerships Support the planning, delivery, and evaluation of their catering residency model, ensuring strong collaboration with rotating or long-term food partners. Identify, approach, and nurture values-aligned F&B brand partnerships, in partnership with Head of Marketing, that can drive footfall, raise their profile, and create mutually beneficial promotional opportunities. Work with the Head of Events and Commercial Partnership and the in-house marketing team to promote catering residencies and partnerships to audiences and the wider community. Work cross-departmentally with Senior Producer to develop a new House After Dark series of events and activations. Operational Management Ensure all F&B operations are accessible, inclusive, and meet their Equity, Diversity, and Inclusion (EDI) goals. Maintain and update Standard Operating Procedures in line with operational needs and compliance requirements. Line manages the Bar Supervisors and Bar team, ensure staffing is adequate across events (rotas). Oversee stock management processes, including supplier liaison, sign off orders, stock takes, and wastage monitoring. Act as Duty Bar Manager during events where required. Maintain high standards of health & safety, hygiene, and sustainability across the F&B operation. Ensure policies and procedures are in place and up to date Contract management for maintenance and repair Reporting & Administration Track and analyse trading patterns, sales performance, and stock data to inform strategic decisions. Report to the Head of Events and Commercial Partnerships on opportunities to improve service, generate revenue, and enhance the audience experience. Manage relationships with suppliers, partners, and contractors to ensure service quality and cost efficiency. Person Specification Essential: Significant proven experience in bar and/or F&B management, ideally in a cultural or events setting. Experience working in high-volume, fast-paced service environments. Proven ability to lead and motivate diverse teams. Experience managing supplier relationships and developing partnership opportunities. Strong understanding of stock control, cash reconciliation, and licensing laws. Excellent communication skills and ability to work collaboratively across departments. A commitment to delivering inclusive, values-driven hospitality experiences. Proficiency in Microsoft Office, and EPOS software Desirable: Experience of brand partnership development in the F&B sector. Familiarity with community-focused or independent hospitality models. Knowledge of local and London-wide food and drink trends. Basic Terms & Conditions Place of work will primarily be Brixton, London The standard working days are Monday to Sunday, including out of social hours shifts. How to Apply To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description. Visit their website and complete the below: Log into our hire platform (Hireful), and complete the basic information Upload your CV Upload letter of application, no more than two sides of A4, size 12 font Deadline: Wednesday 27th May 2026 9am First Interviews: Tuesday 2nd June and Wednesday 3rd June 2026. Second Interview: Tuesday 2nd June 2026 REF-
May 19, 2026
Full time
Reports to: Head of Events and Commercial Partnerships Salary: £32,000pa (£40,000 pa pro-rata) Annual Leave: 22 Days + bank holidays pro-rata Conditions: Permanent position part time Hours: 32 hours per week inclusive of paid breaks, worked across a flexible rota split between working at the bar and in the office. Evening and weekend work required. Responsible for: Bar Supervisors and Permanent Bar Staff Background Our client is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. They invite you to join them in their mission to enrich lives through the power of the arts. Their vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. They believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Their mission is rooted in the rich and influential history of one of their Theatres, from which they have emerged as a dynamic new cultural hub. They are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture. Their commitment to building a strong connection with their community is reflected in their core values: Always be welcoming to their international community. Be radical and progressive in their thinking and activities. Be collaborative in their ambitions nurturing new relationships locally, and beyond Brixton. Most importantly, always celebrate their unique identity and growing accomplishments. Their Food & Beverage (F&B) offer is a vital part of this experience from bustling bar service during performances, to pop-up catering residencies, and partnerships with values-aligned food and drink brands. Purpose of the role The Senior F&B Manager oversees all bar operations, ensuring high standards of service, operational efficiency, and financial performance. This role will work closely with the Bar Staff, Events Team and Duty Management teams to deliver excellent hospitality and a welcoming audience experience. The postholder will also support the development and delivery of an in-house catering residency model, nurturing relationships with guest food providers and exploring strategic brand partnerships that reflect their values, attract new audiences, raise visibility, and generate mutual benefit. Bar Operations & Team Leadership Lead the operational delivery of all bar services Line-manage Bar Supervisors and F&B staff, ensuring effective recruitment, training, rostering, and performance management. Maintain consistently high customer service standards and operational best practice in cash handling, stock control, and licensing compliance. Liaise closely with FOH, Events Team and Duty Managers to ensure smooth service and communication during events. Deliver on income targets by optimising staffing, sales and upselling techniques, and menu offer. Catering Residency & Partnerships Support the planning, delivery, and evaluation of their catering residency model, ensuring strong collaboration with rotating or long-term food partners. Identify, approach, and nurture values-aligned F&B brand partnerships, in partnership with Head of Marketing, that can drive footfall, raise their profile, and create mutually beneficial promotional opportunities. Work with the Head of Events and Commercial Partnership and the in-house marketing team to promote catering residencies and partnerships to audiences and the wider community. Work cross-departmentally with Senior Producer to develop a new House After Dark series of events and activations. Operational Management Ensure all F&B operations are accessible, inclusive, and meet their Equity, Diversity, and Inclusion (EDI) goals. Maintain and update Standard Operating Procedures in line with operational needs and compliance requirements. Line manages the Bar Supervisors and Bar team, ensure staffing is adequate across events (rotas). Oversee stock management processes, including supplier liaison, sign off orders, stock takes, and wastage monitoring. Act as Duty Bar Manager during events where required. Maintain high standards of health & safety, hygiene, and sustainability across the F&B operation. Ensure policies and procedures are in place and up to date Contract management for maintenance and repair Reporting & Administration Track and analyse trading patterns, sales performance, and stock data to inform strategic decisions. Report to the Head of Events and Commercial Partnerships on opportunities to improve service, generate revenue, and enhance the audience experience. Manage relationships with suppliers, partners, and contractors to ensure service quality and cost efficiency. Person Specification Essential: Significant proven experience in bar and/or F&B management, ideally in a cultural or events setting. Experience working in high-volume, fast-paced service environments. Proven ability to lead and motivate diverse teams. Experience managing supplier relationships and developing partnership opportunities. Strong understanding of stock control, cash reconciliation, and licensing laws. Excellent communication skills and ability to work collaboratively across departments. A commitment to delivering inclusive, values-driven hospitality experiences. Proficiency in Microsoft Office, and EPOS software Desirable: Experience of brand partnership development in the F&B sector. Familiarity with community-focused or independent hospitality models. Knowledge of local and London-wide food and drink trends. Basic Terms & Conditions Place of work will primarily be Brixton, London The standard working days are Monday to Sunday, including out of social hours shifts. How to Apply To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description. Visit their website and complete the below: Log into our hire platform (Hireful), and complete the basic information Upload your CV Upload letter of application, no more than two sides of A4, size 12 font Deadline: Wednesday 27th May 2026 9am First Interviews: Tuesday 2nd June and Wednesday 3rd June 2026. Second Interview: Tuesday 2nd June 2026 REF-
THE COMPANY Our client is a world-leader in event cinema. THE ROLE As an International Sales Manager, you will be responsible for managing and developing our client's international sales and distribution activity, with a particular focus on driving growth within the US market. Key responsibilities: Lead the strategy for US cinema releases, coordinating closely with key stakeholders across the territory and managing relationships with venues, scheduling priorities, and contractual obligations. Secure and renegotiate agreements, renewals, and collaborative partnerships that underpin sustainable expansion across other international markets. Build, maintain, and enhance relationships with global distribution partners, ensuring transparent communication and alignment on release plans, performance targets, and shared objectives. Analyse performance across international markets, extract meaningful insights, and refine strategies to maximise audience reach, commercial impact, and long term revenue. Work in partnership with wider distribution and marketing teams to accelerate growth in the US market and cultivate new industry relationships. THE PERSON The successful candidate will bring substantial experience in international film sales and distribution, with a solid understanding of theatrical markets, contractual negotiations, and the nuances of operating across different territories, particularly the US. You will have a strong grasp of the film or event cinema landscape, familiarity with film markets, and an active interest in art and culture. Strong financial acumen, an analytical mindset, and commercial awareness are essential, as is the ability to work effectively with teams across multiple departments. An understanding of working with a range of venue types, including cinemas, theatres, and cultural institutions will be important. . If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
May 19, 2026
Full time
THE COMPANY Our client is a world-leader in event cinema. THE ROLE As an International Sales Manager, you will be responsible for managing and developing our client's international sales and distribution activity, with a particular focus on driving growth within the US market. Key responsibilities: Lead the strategy for US cinema releases, coordinating closely with key stakeholders across the territory and managing relationships with venues, scheduling priorities, and contractual obligations. Secure and renegotiate agreements, renewals, and collaborative partnerships that underpin sustainable expansion across other international markets. Build, maintain, and enhance relationships with global distribution partners, ensuring transparent communication and alignment on release plans, performance targets, and shared objectives. Analyse performance across international markets, extract meaningful insights, and refine strategies to maximise audience reach, commercial impact, and long term revenue. Work in partnership with wider distribution and marketing teams to accelerate growth in the US market and cultivate new industry relationships. THE PERSON The successful candidate will bring substantial experience in international film sales and distribution, with a solid understanding of theatrical markets, contractual negotiations, and the nuances of operating across different territories, particularly the US. You will have a strong grasp of the film or event cinema landscape, familiarity with film markets, and an active interest in art and culture. Strong financial acumen, an analytical mindset, and commercial awareness are essential, as is the ability to work effectively with teams across multiple departments. An understanding of working with a range of venue types, including cinemas, theatres, and cultural institutions will be important. . If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
The Opportunity This is a rare opportunity to become a central part of a small, ambitious arts organisation with an international profile and a strong sense of purpose. The role would suit someone who is highly organised, motivated and flexible; someone who enjoys taking ownership, can move confidently between different kinds of work, and wants to grow inside a dynamic cultural organisation. Working closely with the Artistic Director and wider team of JAM (John Armitage Memorial Trust), the Operations and Administration Manager will help keep the organisation running smoothly across operations, artist liaison, systems, fundraising support, communications and event delivery. No applicant is expected to arrive with proficiency in every area of the role. What matters most is a willingness to learn, strong instincts for administration, sound judgement, and the ability to work with care, energy and initiative. Please see later page for more detail on the role. Working pattern :4 days per week; hybrid, (2 days in King's Cross & 2 days from home) Position : Freelance Rate: £125 per day (equivalent to £25,200 pa) Application Deadline : Sunday 17 May, 11:59pm Interviews / start : Interviews will follow shortly About JAM JAM (John Armitage Memorial Trust) is a charity that champions living composers, creates ambitious performance opportunities and brings world-class music-making into communities. Since launching in 2000, JAM has commissioned and performed more than 165 works by leading UK composers, built an annual Call for Music that now attracts more than 200 submissions, and created a free online library of music and practical resources with more than 150,000 global views. Alongside its year-round work, JAM produces JAM on the Marsh, a distinctive multi-arts festival rooted in Romney Marsh, Kent. Bringing world-class music, theatre, film and art into medieval churches, community spaces and unexpected settings, it has grown from a single concert into one of the UK's most distinctive summer festivals: international in quality and local in spirit. Performers include VOCES8, The King's Singers, Alexander Armstrong, BBC Singers, the Britten Sinfonia, Changeling Theatre and the London Tango Quintet. Year-round JAM runs community art and singing projects, enabling our Marsh residents to flourish in this typically arts-deprived area. Training and Support JAM is not looking for someone who already knows every system or every part of the job inside out. Substantial training will be provided on the job, and the successful candidate will be supported by an experienced team. We are looking for someone with the motivation and adaptability to learn quickly, ask good questions, and grow into the role. Person Specification Essential Excellent organisational skills and close attention to detail. Strong written and verbal communication. A warm, professional manner and the ability to build relationships with a wide range of people. Confidence managing multiple priorities and working across varied tasks. The ability to work both independently and collaboratively within a small team. Good digital literacy and confidence using standard office software. A motivated, flexible and solution-focused approach. Desirable Experience working in an arts, charity, education or events environment. Experience with CRM systems, ticketing platforms, email marketing platforms or database management. An interest in contemporary music, cultural projects or artist development. Experience supporting fundraising, reporting or compliance processes. Why this role could appeal Breadth: the role offers unusually wide exposure across operations, producing, communications and fundraising. Growth: the successful candidate will receive hands-on training and real responsibility. Purpose: JAM's work is artistically ambitious, community-rooted and nationally respected. Flexibility: the role combines home working with in-person collaboration.
May 08, 2026
Full time
The Opportunity This is a rare opportunity to become a central part of a small, ambitious arts organisation with an international profile and a strong sense of purpose. The role would suit someone who is highly organised, motivated and flexible; someone who enjoys taking ownership, can move confidently between different kinds of work, and wants to grow inside a dynamic cultural organisation. Working closely with the Artistic Director and wider team of JAM (John Armitage Memorial Trust), the Operations and Administration Manager will help keep the organisation running smoothly across operations, artist liaison, systems, fundraising support, communications and event delivery. No applicant is expected to arrive with proficiency in every area of the role. What matters most is a willingness to learn, strong instincts for administration, sound judgement, and the ability to work with care, energy and initiative. Please see later page for more detail on the role. Working pattern :4 days per week; hybrid, (2 days in King's Cross & 2 days from home) Position : Freelance Rate: £125 per day (equivalent to £25,200 pa) Application Deadline : Sunday 17 May, 11:59pm Interviews / start : Interviews will follow shortly About JAM JAM (John Armitage Memorial Trust) is a charity that champions living composers, creates ambitious performance opportunities and brings world-class music-making into communities. Since launching in 2000, JAM has commissioned and performed more than 165 works by leading UK composers, built an annual Call for Music that now attracts more than 200 submissions, and created a free online library of music and practical resources with more than 150,000 global views. Alongside its year-round work, JAM produces JAM on the Marsh, a distinctive multi-arts festival rooted in Romney Marsh, Kent. Bringing world-class music, theatre, film and art into medieval churches, community spaces and unexpected settings, it has grown from a single concert into one of the UK's most distinctive summer festivals: international in quality and local in spirit. Performers include VOCES8, The King's Singers, Alexander Armstrong, BBC Singers, the Britten Sinfonia, Changeling Theatre and the London Tango Quintet. Year-round JAM runs community art and singing projects, enabling our Marsh residents to flourish in this typically arts-deprived area. Training and Support JAM is not looking for someone who already knows every system or every part of the job inside out. Substantial training will be provided on the job, and the successful candidate will be supported by an experienced team. We are looking for someone with the motivation and adaptability to learn quickly, ask good questions, and grow into the role. Person Specification Essential Excellent organisational skills and close attention to detail. Strong written and verbal communication. A warm, professional manner and the ability to build relationships with a wide range of people. Confidence managing multiple priorities and working across varied tasks. The ability to work both independently and collaboratively within a small team. Good digital literacy and confidence using standard office software. A motivated, flexible and solution-focused approach. Desirable Experience working in an arts, charity, education or events environment. Experience with CRM systems, ticketing platforms, email marketing platforms or database management. An interest in contemporary music, cultural projects or artist development. Experience supporting fundraising, reporting or compliance processes. Why this role could appeal Breadth: the role offers unusually wide exposure across operations, producing, communications and fundraising. Growth: the successful candidate will receive hands-on training and real responsibility. Purpose: JAM's work is artistically ambitious, community-rooted and nationally respected. Flexibility: the role combines home working with in-person collaboration.
Reed.co.uk is looking for an Account Manager to join their Sales Team in Holborn, London. Overview The successful candidate will possess great aptitude in building and maintaining customer relationships. They will also possess excellent planning and leadership abilities to coordinate successful campaigns in order to grow year on year revenues for the businesses elite clientele: Responsible for growing the value of an existing base of clients, with a particular focus on retaining clients and continuing to grow their investment Generating business from new clients who do not currently use Reed Online Key Responsibilities Build a clear strategy of activities around customer portfolio in order to increase year on year spend Build relationships within each customer to maintain and strengthen customer trust Conduct regular performance evaluations on each client using key response metrics Finding new ways to increase revenue and help with the strategy of managing the desk Educating clients on different ways they can utilise the site to sell more products to their end clients Experience and Competencies Experience of looking after and growing accounts Experience of developing revenue from new business Able to create account strategies Face to face sales experience Enthusiastic and creative problem solver A consultative approach to sales and being comfortable asking for business A proven track-record of consistent achievement of sales KPIs and targets Strong written, verbal, interpersonal and presentation skills and an ability to interact with diverse audiences Results driven, motivated and passionate about sales Strong commitment to personal excellence, self-disciplined, well presented and resourceful with excellent attention to detail and time management skills What we can offer you Flexible working, including core hours and location flexibility. 25 days annual leave plus bank holidays. Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year. Moving home leave. Financial benefits including pension and health cash plan subscription. Enhanced family leave policies. Insurance benefits including life assurance. Love Mondays events. Discount scheme including gyms and popular retailers. Range of wellbeing and mental health support avenues. Office in an amazing location, with countless bars, restaurants and theatres right on the doorstep. These are just some of the great benefits we offer everyone working at Reed.co.uk!
May 07, 2026
Full time
Reed.co.uk is looking for an Account Manager to join their Sales Team in Holborn, London. Overview The successful candidate will possess great aptitude in building and maintaining customer relationships. They will also possess excellent planning and leadership abilities to coordinate successful campaigns in order to grow year on year revenues for the businesses elite clientele: Responsible for growing the value of an existing base of clients, with a particular focus on retaining clients and continuing to grow their investment Generating business from new clients who do not currently use Reed Online Key Responsibilities Build a clear strategy of activities around customer portfolio in order to increase year on year spend Build relationships within each customer to maintain and strengthen customer trust Conduct regular performance evaluations on each client using key response metrics Finding new ways to increase revenue and help with the strategy of managing the desk Educating clients on different ways they can utilise the site to sell more products to their end clients Experience and Competencies Experience of looking after and growing accounts Experience of developing revenue from new business Able to create account strategies Face to face sales experience Enthusiastic and creative problem solver A consultative approach to sales and being comfortable asking for business A proven track-record of consistent achievement of sales KPIs and targets Strong written, verbal, interpersonal and presentation skills and an ability to interact with diverse audiences Results driven, motivated and passionate about sales Strong commitment to personal excellence, self-disciplined, well presented and resourceful with excellent attention to detail and time management skills What we can offer you Flexible working, including core hours and location flexibility. 25 days annual leave plus bank holidays. Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year. Moving home leave. Financial benefits including pension and health cash plan subscription. Enhanced family leave policies. Insurance benefits including life assurance. Love Mondays events. Discount scheme including gyms and popular retailers. Range of wellbeing and mental health support avenues. Office in an amazing location, with countless bars, restaurants and theatres right on the doorstep. These are just some of the great benefits we offer everyone working at Reed.co.uk!
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
Apr 30, 2026
Full time
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 21, 2026
Full time
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
