Purchasing Assistant Desford LE9 hybrid currently onsite 3 days Mon, Weds & Fri (WFH on a Tues + Thurs). Potential to be 5 days on site in the future. 12 Month Contract likely to extend for the right person. This opportunity could set you up to move into a permanent role! 37.5 hours a week (office hours you can discuss your preferred start/finish times at interview) £16.11 PAYE hourly rate plus holiday and pension contribution OR Umbrella hourly rate £22.06 We re looking for a Purchasing Assistant to work within our globally renowned Fortune 100 client s purchasing team. they manufacture building construction machines at their site in Desford. This is initially a 12 month contract, which is likely to extend for the right person and could set you up to move into a permanent role! The team purchase small items that go on to every machine, typically nuts, washers, bolts, fasteners, fixings, small bearings, decals, fluid conveyance clips and pipes you don t need to be a parts expert you just need to be able to learn, as you will have training on parts. Ideally we would like to find a confident team player who has experience liaising with suppliers, and is eager to learn and thrives in a fast-paced environment - personality really will go a long way in this instance! If this sounds like you, perhaps this excellent opportunity could be the next step in your purchasing career? What will the Purchasing Assistant do? • Support 3 Buyers with their admin requirements - the variety of learning is endless! • Drive automation and process updates, including SWS reviews and CI opportunities • Manage supplier relationships with quarterly face-to-face visits (UK + Europe) and monthly Teams calls for strategic suppliers, and improve invoice defect metrics by 10% • New Business growth through customer support/new part setup • Manage engineering changes and new part setup for customer focus • Travel: circa 10% of time, for supplier or customer visits in the UK or Europe What skills and experience will the Purchasing Assistant need? • Purchasing or supply chain experience, you need to be used to working with suppliers! • Ability to work from own initiative and confidently handle day to day workload • Must be able to complete data analysis • Excellent communication, negotiation, and interpersonal skills - be able to clearly and confidently communicate with all parties and work well within a global team • Microsoft Office: in particular Teams, Outlook, Excel (Vlookup/Formulas), Powerpoint • Desirable experience: knowledge of Power BI / Glovia / AI tools to enhance productivity To apply, please submit a copy of your up to date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
Aug 08, 2026
Contractor
Purchasing Assistant Desford LE9 hybrid currently onsite 3 days Mon, Weds & Fri (WFH on a Tues + Thurs). Potential to be 5 days on site in the future. 12 Month Contract likely to extend for the right person. This opportunity could set you up to move into a permanent role! 37.5 hours a week (office hours you can discuss your preferred start/finish times at interview) £16.11 PAYE hourly rate plus holiday and pension contribution OR Umbrella hourly rate £22.06 We re looking for a Purchasing Assistant to work within our globally renowned Fortune 100 client s purchasing team. they manufacture building construction machines at their site in Desford. This is initially a 12 month contract, which is likely to extend for the right person and could set you up to move into a permanent role! The team purchase small items that go on to every machine, typically nuts, washers, bolts, fasteners, fixings, small bearings, decals, fluid conveyance clips and pipes you don t need to be a parts expert you just need to be able to learn, as you will have training on parts. Ideally we would like to find a confident team player who has experience liaising with suppliers, and is eager to learn and thrives in a fast-paced environment - personality really will go a long way in this instance! If this sounds like you, perhaps this excellent opportunity could be the next step in your purchasing career? What will the Purchasing Assistant do? • Support 3 Buyers with their admin requirements - the variety of learning is endless! • Drive automation and process updates, including SWS reviews and CI opportunities • Manage supplier relationships with quarterly face-to-face visits (UK + Europe) and monthly Teams calls for strategic suppliers, and improve invoice defect metrics by 10% • New Business growth through customer support/new part setup • Manage engineering changes and new part setup for customer focus • Travel: circa 10% of time, for supplier or customer visits in the UK or Europe What skills and experience will the Purchasing Assistant need? • Purchasing or supply chain experience, you need to be used to working with suppliers! • Ability to work from own initiative and confidently handle day to day workload • Must be able to complete data analysis • Excellent communication, negotiation, and interpersonal skills - be able to clearly and confidently communicate with all parties and work well within a global team • Microsoft Office: in particular Teams, Outlook, Excel (Vlookup/Formulas), Powerpoint • Desirable experience: knowledge of Power BI / Glovia / AI tools to enhance productivity To apply, please submit a copy of your up to date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
We have an excellent opportunity for an experience Quality Assurance Engineer to join the team based in Irvine! Booth Welsh is an engineering technology company delivering smart, sustainable solutions across industries including Pharmaceuticals & Life Sciences, Energy, Manufacturing and Food & Beverage. We combine multi-discipline engineering with automation and digital technologies to help our cli click apply for full job details
Aug 08, 2026
Full time
We have an excellent opportunity for an experience Quality Assurance Engineer to join the team based in Irvine! Booth Welsh is an engineering technology company delivering smart, sustainable solutions across industries including Pharmaceuticals & Life Sciences, Energy, Manufacturing and Food & Beverage. We combine multi-discipline engineering with automation and digital technologies to help our cli click apply for full job details
Ernest Gordon Recruitment Limited
Cheltenham, Gloucestershire
Design Engineer (Robotics) £60,000 - £70,000 + Overtime + Private Health insurance + Bonus Training + Progression + Early Friday Finish + International Travel Cheltenham Do you have a background in Robotics? Are you looking for a new role with an expanding business that can offer career progression, a host of fantastic company benefits, the chance to boost your income with overtime and the chance to travel internationally?This company designs, builds and installs bespoke factory automation and control systems for industrial clients worldwide. They cover everything from robotic handling and conveyor systems to vision inspection and fully integrated PLC-controlled lines, they supply both standalone machines and complete turnkey automation solutions.This role is predominately workshop/office based with international travel 4-5 times a year. You will design and programme and build the robotic solutions, travel onsite to install and commission the finished product.This role would suit a Design Engineer or similar with a background in Robotics looking to join an expanding business looking to join a business offering great company benefits and the opportunity to travel.The Role Designing and Programming robotic systems Onsite Installation and commissioning Project Management International Travel The Person Background in Robotics and Programming Commutable to Cheltenham Reference BBBH26476 If you're interested in this role, click 'apply now' to forward an- -date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 08, 2026
Full time
Design Engineer (Robotics) £60,000 - £70,000 + Overtime + Private Health insurance + Bonus Training + Progression + Early Friday Finish + International Travel Cheltenham Do you have a background in Robotics? Are you looking for a new role with an expanding business that can offer career progression, a host of fantastic company benefits, the chance to boost your income with overtime and the chance to travel internationally?This company designs, builds and installs bespoke factory automation and control systems for industrial clients worldwide. They cover everything from robotic handling and conveyor systems to vision inspection and fully integrated PLC-controlled lines, they supply both standalone machines and complete turnkey automation solutions.This role is predominately workshop/office based with international travel 4-5 times a year. You will design and programme and build the robotic solutions, travel onsite to install and commission the finished product.This role would suit a Design Engineer or similar with a background in Robotics looking to join an expanding business looking to join a business offering great company benefits and the opportunity to travel.The Role Designing and Programming robotic systems Onsite Installation and commissioning Project Management International Travel The Person Background in Robotics and Programming Commutable to Cheltenham Reference BBBH26476 If you're interested in this role, click 'apply now' to forward an- -date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Position Available : DevSecOps Engineer Location : Oxfordshire (1 day per week in office) Salary : £50,000 - £58,000 Experience needed : Experience building and supporting cloud security solutions within AWS environments, with hands-on exposure to Terraform, CI/CD pipelines, automation, and security tooling click apply for full job details
Aug 08, 2026
Full time
Position Available : DevSecOps Engineer Location : Oxfordshire (1 day per week in office) Salary : £50,000 - £58,000 Experience needed : Experience building and supporting cloud security solutions within AWS environments, with hands-on exposure to Terraform, CI/CD pipelines, automation, and security tooling click apply for full job details
Salary £50,000 4 on 4 off Days & Nights Minimum Level 3 Qualification We are seeking a motivated and solutions-focused Maintenance Technician to join the growing Engineering Team within a leading global logistics organisation. This is an exciting opportunity to work in a fast-paced, technology-driven environment where innovation, reliability, and continuous improvement are at the heart of the operation. As a Engineering Technician, you will play a key role in supporting, maintaining, and improving operational systems, automation equipment, and engineering processes across the logistics network. You will collaborate with cross-functional teams to deliver efficient, safe, and cost-effective engineering solutions that support world-class supply chain operations. With ongoing training and career progression this is a great opportunity for an ambitious engineer to show case your skills and leadership ability. Key Responsibilities for a Multi Skilled Maintenance Technician Maintenance, troubleshooting, and optimisation of engineering systems and automated equipment. Identify and implement continuous improvement initiatives to increase operational efficiency and reduce downtime. Work closely with operations, maintenance, and technical teams to ensure smooth day-to-day performance. Conduct root cause analysis and develop corrective actions for technical issues. Ensure all engineering activities comply with health, safety, and environmental standards. Assist with project planning, equipment upgrades, and installation activities. Prepare technical documentation, maintenance reports, and performance data analysis. Support preventative maintenance programmes and reliability initiatives. Experience and Qualifications required for a Multi Skilled Maintenance Technician Minimum Level 3 qualification in Engineering (Electrical, Mechanical, Industrial, or related discipline). Previous experience within logistics, manufacturing, distribution, automation, or a similar operational environment. Strong problem-solving and analytical skills. Experience working with automated systems, conveyors, robotics, or warehouse technologies is advantageous. Knowledge of maintenance systems and engineering best practices. Excellent communication and teamwork abilities. Ability to work independently and manage priorities in a fast-moving environment. Salary and Benefits of a Multi Skilled Maintenance Technician Salary £50,000 4 on 4 off Days and Nights Career development and progression opportunities within a global organisation. Exposure to cutting-edge logistics and automation technologies. Supportive and collaborative working environment. Training and professional development opportunities. Pension scheme, holiday allowance, and additional employee benefits. If you feel you have the right skill set for this Multi Skilled Maintenance Technicians role and would like more information about this role please call Sam on
Aug 08, 2026
Full time
Salary £50,000 4 on 4 off Days & Nights Minimum Level 3 Qualification We are seeking a motivated and solutions-focused Maintenance Technician to join the growing Engineering Team within a leading global logistics organisation. This is an exciting opportunity to work in a fast-paced, technology-driven environment where innovation, reliability, and continuous improvement are at the heart of the operation. As a Engineering Technician, you will play a key role in supporting, maintaining, and improving operational systems, automation equipment, and engineering processes across the logistics network. You will collaborate with cross-functional teams to deliver efficient, safe, and cost-effective engineering solutions that support world-class supply chain operations. With ongoing training and career progression this is a great opportunity for an ambitious engineer to show case your skills and leadership ability. Key Responsibilities for a Multi Skilled Maintenance Technician Maintenance, troubleshooting, and optimisation of engineering systems and automated equipment. Identify and implement continuous improvement initiatives to increase operational efficiency and reduce downtime. Work closely with operations, maintenance, and technical teams to ensure smooth day-to-day performance. Conduct root cause analysis and develop corrective actions for technical issues. Ensure all engineering activities comply with health, safety, and environmental standards. Assist with project planning, equipment upgrades, and installation activities. Prepare technical documentation, maintenance reports, and performance data analysis. Support preventative maintenance programmes and reliability initiatives. Experience and Qualifications required for a Multi Skilled Maintenance Technician Minimum Level 3 qualification in Engineering (Electrical, Mechanical, Industrial, or related discipline). Previous experience within logistics, manufacturing, distribution, automation, or a similar operational environment. Strong problem-solving and analytical skills. Experience working with automated systems, conveyors, robotics, or warehouse technologies is advantageous. Knowledge of maintenance systems and engineering best practices. Excellent communication and teamwork abilities. Ability to work independently and manage priorities in a fast-moving environment. Salary and Benefits of a Multi Skilled Maintenance Technician Salary £50,000 4 on 4 off Days and Nights Career development and progression opportunities within a global organisation. Exposure to cutting-edge logistics and automation technologies. Supportive and collaborative working environment. Training and professional development opportunities. Pension scheme, holiday allowance, and additional employee benefits. If you feel you have the right skill set for this Multi Skilled Maintenance Technicians role and would like more information about this role please call Sam on
Security Engineer (SIEM / XDR) Microsoft Sentinel, Defender, Endpoint, Detection Engineering, Detection-as-Code, KQL, Security Automation, SOAR, Playbooks, Telemetry, Cloud Security, APIs, CI/CD, Infrastructure-as-Code, Python, PowerShell, Windows, Linux, Remote (with UK wide travel) This is an exceptional permanent Security Engineer (SIEM / XDR) opportunity to join a leading tech company click apply for full job details
Aug 08, 2026
Full time
Security Engineer (SIEM / XDR) Microsoft Sentinel, Defender, Endpoint, Detection Engineering, Detection-as-Code, KQL, Security Automation, SOAR, Playbooks, Telemetry, Cloud Security, APIs, CI/CD, Infrastructure-as-Code, Python, PowerShell, Windows, Linux, Remote (with UK wide travel) This is an exceptional permanent Security Engineer (SIEM / XDR) opportunity to join a leading tech company click apply for full job details
Maintenance Engineer £48,000 + Training + Progression + Overtime Cleckheaton, West Yorkshire (Commutable from: Mirfield, Brighouse, Huddersfield, Leeds, Wakefield, Batley, Halifax, Bradford, Dewsbury) Do you have Electrical OR Mechanical qualifications / experience looking for a fantastic opportunity to join an industry-leading company where you will be provided with on the job training to become a multi-skilled engineer?On offer is an exciting opportunity to work within a modern fully equipped manufacturing environment, where you will have the opportunity to maximise your earnings through an enhanced overtime rate and progression.This specialist manufacturer have a global presence and have continued expanding at an exciting rate. They have secure contracts in place with leading clients and supply high quality products.Within this position you will be expected to fault find, repair and maintain a range of bespoke electro-mechanical equipment at their state of the art facility. You will be working a 4 on 4 off continental shift pattern.This role would suit a Maintenance Engineer looking to work for a globally-renowned company providing continuous training, overtime and the opportunity to work on modern Automation and PLC systems.The Role. Fault-find, repair and maintain a range of Electro-Mechanical equipment. Continental shift based role (2 Days, 2 Nights, 4 off). Lots of training and development. The Person. Maintenance Engineer. Level 3 qualification. Commutable to West Yorkshire. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 08, 2026
Full time
Maintenance Engineer £48,000 + Training + Progression + Overtime Cleckheaton, West Yorkshire (Commutable from: Mirfield, Brighouse, Huddersfield, Leeds, Wakefield, Batley, Halifax, Bradford, Dewsbury) Do you have Electrical OR Mechanical qualifications / experience looking for a fantastic opportunity to join an industry-leading company where you will be provided with on the job training to become a multi-skilled engineer?On offer is an exciting opportunity to work within a modern fully equipped manufacturing environment, where you will have the opportunity to maximise your earnings through an enhanced overtime rate and progression.This specialist manufacturer have a global presence and have continued expanding at an exciting rate. They have secure contracts in place with leading clients and supply high quality products.Within this position you will be expected to fault find, repair and maintain a range of bespoke electro-mechanical equipment at their state of the art facility. You will be working a 4 on 4 off continental shift pattern.This role would suit a Maintenance Engineer looking to work for a globally-renowned company providing continuous training, overtime and the opportunity to work on modern Automation and PLC systems.The Role. Fault-find, repair and maintain a range of Electro-Mechanical equipment. Continental shift based role (2 Days, 2 Nights, 4 off). Lots of training and development. The Person. Maintenance Engineer. Level 3 qualification. Commutable to West Yorkshire. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
We are looking for a Mechatronics Engineer to join our engineering team in West Midlands, helping to develop cutting-edge antenna positioning systems and bespoke electromechanical solutions used across defence, government and commercial applications. BASIC SALARY: up to £60,000 BENEFITS: 26 days annual leave plus bank holidays EV Salary Sacrifice Scheme Pension Plan Life Assurance Profit Share Scheme All Employee Share Plan LOCATION: Leominster COMMUTABLE LOCATIONS: Worcester, Hereford, Kidderminster, Ludlow, Ledbury, Stourport on Severn, Monmouth, Ross on Wye, JOB DESCRIPTION: Mechatronics Engineer - Antenna Systems, Defence You'll be involved throughout the entire engineering life cycle, from initial concept and design through to prototype development, testing, validation and production. As a Mechatronics Engineer, you'll: Develop innovative electromechanical antenna positioning systems and customer-specific solutions Support motor sizing, motion control and control system selection Create electrical schematics, wiring diagrams and technical documentation Assist with software and GUI development for product control systems Build, test and validate prototypes Participate in design reviews and continuous improvement initiatives Support production testing, reliability activities and quality standards Collaborate closely with engineering, production and commercial teams to deliver exceptional products PERSON SPECIFICATION: Mechatronics Engineer - Antenna Systems, Defence We're looking for someone who enjoys solving technical challenges, takes a hands-on approach to engineering, and thrives in a collaborative environment. Experience with CAD packages such as SolidWorks would be beneficial, along with an engineering degree, apprenticeship, or equivalent practical experience. Experience within defence, military or other harsh-environment applications would be an advantage, but it's not essential. You'll likely have experience within: Mechatronics Electromechanical design Robotics Automation systems Motion control or control systems This role is subject to successful completion of SC clearance prior to commencement. THE COMPANY: Established in 1938,we are a market leader in the design, manufacture and supply of a range of rugged technology, including portable and industrial embedded computing, integrated computer systems, custom lithium battery packs, secure communication systems, antennas, and imaging technologies. Our focus is on providing highly reliable technology for use in harsh environments, where failure is not an option. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18587, Wallace Hind Selection
Aug 08, 2026
Full time
We are looking for a Mechatronics Engineer to join our engineering team in West Midlands, helping to develop cutting-edge antenna positioning systems and bespoke electromechanical solutions used across defence, government and commercial applications. BASIC SALARY: up to £60,000 BENEFITS: 26 days annual leave plus bank holidays EV Salary Sacrifice Scheme Pension Plan Life Assurance Profit Share Scheme All Employee Share Plan LOCATION: Leominster COMMUTABLE LOCATIONS: Worcester, Hereford, Kidderminster, Ludlow, Ledbury, Stourport on Severn, Monmouth, Ross on Wye, JOB DESCRIPTION: Mechatronics Engineer - Antenna Systems, Defence You'll be involved throughout the entire engineering life cycle, from initial concept and design through to prototype development, testing, validation and production. As a Mechatronics Engineer, you'll: Develop innovative electromechanical antenna positioning systems and customer-specific solutions Support motor sizing, motion control and control system selection Create electrical schematics, wiring diagrams and technical documentation Assist with software and GUI development for product control systems Build, test and validate prototypes Participate in design reviews and continuous improvement initiatives Support production testing, reliability activities and quality standards Collaborate closely with engineering, production and commercial teams to deliver exceptional products PERSON SPECIFICATION: Mechatronics Engineer - Antenna Systems, Defence We're looking for someone who enjoys solving technical challenges, takes a hands-on approach to engineering, and thrives in a collaborative environment. Experience with CAD packages such as SolidWorks would be beneficial, along with an engineering degree, apprenticeship, or equivalent practical experience. Experience within defence, military or other harsh-environment applications would be an advantage, but it's not essential. You'll likely have experience within: Mechatronics Electromechanical design Robotics Automation systems Motion control or control systems This role is subject to successful completion of SC clearance prior to commencement. THE COMPANY: Established in 1938,we are a market leader in the design, manufacture and supply of a range of rugged technology, including portable and industrial embedded computing, integrated computer systems, custom lithium battery packs, secure communication systems, antennas, and imaging technologies. Our focus is on providing highly reliable technology for use in harsh environments, where failure is not an option. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18587, Wallace Hind Selection
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
Aug 08, 2026
Full time
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
Job Description Job Title: Technical Delivery Professional - Content Operations Req ID: 60427 Job Function: TV & Media Posting Start Date: 06/08/2026 Posting End Date: 16/08/2026 Division: Networks Job Location: GBR London - BT Tower Advertised Salary: Competitive About the role This role sits within the Content Operations team in the TV Distribution Unit, supporting the platforms and workflows that deliver content across EE TV services. You will help ensure customers receive a reliable, high-quality viewing experience by managing operational processes, resolving service issues and supporting technical change.Working across BT teams and strategic suppliers, you will contribute to the delivery of resilient media services and content supply chains. The role combines operational ownership, technical delivery and continuous improvement within a fast-paced media technology environment. What you'll be doing Support the operational management of content delivery platforms, media workflows and supporting services, helping to ensure a reliable and high-quality experience for EE TV customers. Coordinate the resolution of operational incidents, service issues and delivery risks, working with internal teams and suppliers to minimise customer and business impact. Support the delivery of technical change, platform enhancements and new capabilities, ensuring operational requirements are understood, tested and successfully implemented. Collaborate with engineering teams, suppliers and business stakeholders to support delivery outcomes, service improvements and the introduction of new technologies and workflows. Monitor service performance and identify opportunities to improve operational efficiency, resilience and customer experience through process improvement and automation. Maintain operational documentation, runbooks and knowledge articles, while developing expertise in supported platforms and workflows to support effective service management and knowledge sharing. Contribute to operational readiness, governance and continuous improvement activities to ensure services remain secure, resilient and fit for purpose. Essential Skills / Experience Experience working within a media, broadcast, streaming or content operations environment, with a strong understanding of digital video formats, codecs, frame rates, metadata and media workflows. Experience supporting operational services and technical delivery activities, including incident management, issue resolution, risk management and continuous improvement. Experience working collaboratively with suppliers, technical teams and business stakeholders to deliver successful operational and customer outcomes. Experience using collaboration and workflow management tools such as Jira and Confluence within a structured delivery environment. Desirable Skills / Experience Experience working with Media Asset Management (MAM) platforms. Understanding of content supply chain, Video on Demand (VOD) and streaming workflows. Experience supporting cloud-based platforms and services, particularly AWS. AWS Cloud Practitioner certification, or equivalent cloud knowledge and experience. Experience working within Agile, Scrum or Kanban delivery environments. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
Aug 08, 2026
Full time
Job Description Job Title: Technical Delivery Professional - Content Operations Req ID: 60427 Job Function: TV & Media Posting Start Date: 06/08/2026 Posting End Date: 16/08/2026 Division: Networks Job Location: GBR London - BT Tower Advertised Salary: Competitive About the role This role sits within the Content Operations team in the TV Distribution Unit, supporting the platforms and workflows that deliver content across EE TV services. You will help ensure customers receive a reliable, high-quality viewing experience by managing operational processes, resolving service issues and supporting technical change.Working across BT teams and strategic suppliers, you will contribute to the delivery of resilient media services and content supply chains. The role combines operational ownership, technical delivery and continuous improvement within a fast-paced media technology environment. What you'll be doing Support the operational management of content delivery platforms, media workflows and supporting services, helping to ensure a reliable and high-quality experience for EE TV customers. Coordinate the resolution of operational incidents, service issues and delivery risks, working with internal teams and suppliers to minimise customer and business impact. Support the delivery of technical change, platform enhancements and new capabilities, ensuring operational requirements are understood, tested and successfully implemented. Collaborate with engineering teams, suppliers and business stakeholders to support delivery outcomes, service improvements and the introduction of new technologies and workflows. Monitor service performance and identify opportunities to improve operational efficiency, resilience and customer experience through process improvement and automation. Maintain operational documentation, runbooks and knowledge articles, while developing expertise in supported platforms and workflows to support effective service management and knowledge sharing. Contribute to operational readiness, governance and continuous improvement activities to ensure services remain secure, resilient and fit for purpose. Essential Skills / Experience Experience working within a media, broadcast, streaming or content operations environment, with a strong understanding of digital video formats, codecs, frame rates, metadata and media workflows. Experience supporting operational services and technical delivery activities, including incident management, issue resolution, risk management and continuous improvement. Experience working collaboratively with suppliers, technical teams and business stakeholders to deliver successful operational and customer outcomes. Experience using collaboration and workflow management tools such as Jira and Confluence within a structured delivery environment. Desirable Skills / Experience Experience working with Media Asset Management (MAM) platforms. Understanding of content supply chain, Video on Demand (VOD) and streaming workflows. Experience supporting cloud-based platforms and services, particularly AWS. AWS Cloud Practitioner certification, or equivalent cloud knowledge and experience. Experience working within Agile, Scrum or Kanban delivery environments. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
Aug 08, 2026
Full time
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
We are looking for a Mechatronics Engineer to join our engineering team in West Midlands, helping to develop cutting-edge antenna positioning systems and bespoke electromechanical solutions used across defence, government and commercial applications. BASIC SALARY: up to £60,000 BENEFITS: 26 days annual leave plus bank holidays EV Salary Sacrifice Scheme Pension Plan Life Assurance Profit Share Scheme All Employee Share Plan LOCATION: Leominster COMMUTABLE LOCATIONS: Worcester, Hereford, Kidderminster, Ludlow, Ledbury, Stourport on Severn, Monmouth, Ross on Wye, JOB DESCRIPTION: Mechatronics Engineer - Antenna Systems, Defence You'll be involved throughout the entire engineering life cycle, from initial concept and design through to prototype development, testing, validation and production. As a Mechatronics Engineer, you'll: Develop innovative electromechanical antenna positioning systems and customer-specific solutions Support motor sizing, motion control and control system selection Create electrical schematics, wiring diagrams and technical documentation Assist with software and GUI development for product control systems Build, test and validate prototypes Participate in design reviews and continuous improvement initiatives Support production testing, reliability activities and quality standards Collaborate closely with engineering, production and commercial teams to deliver exceptional products PERSON SPECIFICATION: Mechatronics Engineer - Antenna Systems, Defence We're looking for someone who enjoys solving technical challenges, takes a hands-on approach to engineering, and thrives in a collaborative environment. Experience with CAD packages such as SolidWorks would be beneficial, along with an engineering degree, apprenticeship, or equivalent practical experience. Experience within defence, military or other harsh-environment applications would be an advantage, but it's not essential. You'll likely have experience within: Mechatronics Electromechanical design Robotics Automation systems Motion control or control systems This role is subject to successful completion of SC clearance prior to commencement. THE COMPANY: Established in 1938,we are a market leader in the design, manufacture and supply of a range of rugged technology, including portable and industrial embedded computing, integrated computer systems, custom lithium battery packs, secure communication systems, antennas, and imaging technologies. Our focus is on providing highly reliable technology for use in harsh environments, where failure is not an option. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18587, Wallace Hind Selection
Aug 08, 2026
Full time
We are looking for a Mechatronics Engineer to join our engineering team in West Midlands, helping to develop cutting-edge antenna positioning systems and bespoke electromechanical solutions used across defence, government and commercial applications. BASIC SALARY: up to £60,000 BENEFITS: 26 days annual leave plus bank holidays EV Salary Sacrifice Scheme Pension Plan Life Assurance Profit Share Scheme All Employee Share Plan LOCATION: Leominster COMMUTABLE LOCATIONS: Worcester, Hereford, Kidderminster, Ludlow, Ledbury, Stourport on Severn, Monmouth, Ross on Wye, JOB DESCRIPTION: Mechatronics Engineer - Antenna Systems, Defence You'll be involved throughout the entire engineering life cycle, from initial concept and design through to prototype development, testing, validation and production. As a Mechatronics Engineer, you'll: Develop innovative electromechanical antenna positioning systems and customer-specific solutions Support motor sizing, motion control and control system selection Create electrical schematics, wiring diagrams and technical documentation Assist with software and GUI development for product control systems Build, test and validate prototypes Participate in design reviews and continuous improvement initiatives Support production testing, reliability activities and quality standards Collaborate closely with engineering, production and commercial teams to deliver exceptional products PERSON SPECIFICATION: Mechatronics Engineer - Antenna Systems, Defence We're looking for someone who enjoys solving technical challenges, takes a hands-on approach to engineering, and thrives in a collaborative environment. Experience with CAD packages such as SolidWorks would be beneficial, along with an engineering degree, apprenticeship, or equivalent practical experience. Experience within defence, military or other harsh-environment applications would be an advantage, but it's not essential. You'll likely have experience within: Mechatronics Electromechanical design Robotics Automation systems Motion control or control systems This role is subject to successful completion of SC clearance prior to commencement. THE COMPANY: Established in 1938,we are a market leader in the design, manufacture and supply of a range of rugged technology, including portable and industrial embedded computing, integrated computer systems, custom lithium battery packs, secure communication systems, antennas, and imaging technologies. Our focus is on providing highly reliable technology for use in harsh environments, where failure is not an option. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18587, Wallace Hind Selection
Advanced AutomationLocation - Warwick - Hybrid with UK wide travel Salary - Up to £75,000 p.a. + Paid Overtime + Extensive benefits package Shape the delivery of some of the UK's most complex engineering and automation projects. We're retained by a global engineering organisation to appoint an experienced Senior Project Planner who can bring real project delivery expertise to a highly visible role within a major programme delivery team. This is far more than a planning position.We're looking for someone who has actually delivered complex engineering projects and understands the realities of keeping major programmes on track. Whether your background is as a Project Manager, Senior Project Manager, Programme Manager, Project Controls Manager or Lead Planner, you'll know what good delivery looks like-and more importantly, how to recover projects when things don't go to plan.You'll become a trusted advisor to senior project teams, influencing delivery strategy, challenging assumptions and providing the insight needed to improve project performance across a portfolio of large-scale engineering programmes. The Opportunity Working across multiple high-value projects, you'll take ownership of programme scheduling and project controls, partnering closely with Project Managers, engineering teams and key stakeholders to ensure projects are delivered safely, efficiently and on time.This is an opportunity to join a genuinely world-class engineering business delivering technically challenging projects where your expertise will directly influence commercial success and customer satisfaction. What You'll Be Doing Developing and managing complex project schedules across multiple engineering programmes. Working alongside Project Managers to ensure plans accurately reflect project progress and delivery commitments. Identifying schedule risks, critical path issues and recovery opportunities before they impact delivery. Applying project controls techniques including Earned Value Management (EVM), Critical Path Analysis and schedule forecasting. Producing meaningful project reporting that enables informed commercial and operational decisions. Supporting change management, schedule recovery and project performance improvement. Coaching project teams on planning best practice and driving continuous improvement across project delivery. About You You'll bring first-hand experience of delivering complex projects and understand the commercial and operational pressures faced by project teams. We're particularly interested in individuals who have worked as: Project Manager Senior Project Manager Programme Manager Project Controls Manager Senior Planner Lead Scheduler You'll ideally have experience within sectors such as: Automation Material Handling Manufacturing Engineering Construction Industrial Projects Process Industries Oil & Gas Infrastructure You'll be comfortable working with Microsoft Project and have strong knowledge of project controls methodologies including Critical Path Analysis, Earned Value Management and project forecasting. Most importantly, you'll possess the confidence and credibility to challenge senior stakeholders, influence decision-making and help deliver successful project outcomes. What's on Offer Highly competitive salary Performance-related bonus Comprehensive benefits package Hybrid working Genuine career development within a global engineering organisation Exposure to major, technically challenging engineering programmes Long-term progression opportunities Interested? If you're an experienced project professional looking to use your delivery expertise in a role where you can genuinely influence the success of complex engineering programmes, we'd love to hear from you. For a confidential discussion, please apply today or contact Lord Search & Selection quoting reference number 10476 for further information. All applications will be handled in the strictest confidence. Desired Skills and Experience Automation, Robotics, PLC, Warehousing, 3PL, Logistics, Production, Manufacturing, Engineering, Industrial, Projects, Programmes, Program, Planning, ERP, Planner, Project
Aug 08, 2026
Full time
Advanced AutomationLocation - Warwick - Hybrid with UK wide travel Salary - Up to £75,000 p.a. + Paid Overtime + Extensive benefits package Shape the delivery of some of the UK's most complex engineering and automation projects. We're retained by a global engineering organisation to appoint an experienced Senior Project Planner who can bring real project delivery expertise to a highly visible role within a major programme delivery team. This is far more than a planning position.We're looking for someone who has actually delivered complex engineering projects and understands the realities of keeping major programmes on track. Whether your background is as a Project Manager, Senior Project Manager, Programme Manager, Project Controls Manager or Lead Planner, you'll know what good delivery looks like-and more importantly, how to recover projects when things don't go to plan.You'll become a trusted advisor to senior project teams, influencing delivery strategy, challenging assumptions and providing the insight needed to improve project performance across a portfolio of large-scale engineering programmes. The Opportunity Working across multiple high-value projects, you'll take ownership of programme scheduling and project controls, partnering closely with Project Managers, engineering teams and key stakeholders to ensure projects are delivered safely, efficiently and on time.This is an opportunity to join a genuinely world-class engineering business delivering technically challenging projects where your expertise will directly influence commercial success and customer satisfaction. What You'll Be Doing Developing and managing complex project schedules across multiple engineering programmes. Working alongside Project Managers to ensure plans accurately reflect project progress and delivery commitments. Identifying schedule risks, critical path issues and recovery opportunities before they impact delivery. Applying project controls techniques including Earned Value Management (EVM), Critical Path Analysis and schedule forecasting. Producing meaningful project reporting that enables informed commercial and operational decisions. Supporting change management, schedule recovery and project performance improvement. Coaching project teams on planning best practice and driving continuous improvement across project delivery. About You You'll bring first-hand experience of delivering complex projects and understand the commercial and operational pressures faced by project teams. We're particularly interested in individuals who have worked as: Project Manager Senior Project Manager Programme Manager Project Controls Manager Senior Planner Lead Scheduler You'll ideally have experience within sectors such as: Automation Material Handling Manufacturing Engineering Construction Industrial Projects Process Industries Oil & Gas Infrastructure You'll be comfortable working with Microsoft Project and have strong knowledge of project controls methodologies including Critical Path Analysis, Earned Value Management and project forecasting. Most importantly, you'll possess the confidence and credibility to challenge senior stakeholders, influence decision-making and help deliver successful project outcomes. What's on Offer Highly competitive salary Performance-related bonus Comprehensive benefits package Hybrid working Genuine career development within a global engineering organisation Exposure to major, technically challenging engineering programmes Long-term progression opportunities Interested? If you're an experienced project professional looking to use your delivery expertise in a role where you can genuinely influence the success of complex engineering programmes, we'd love to hear from you. For a confidential discussion, please apply today or contact Lord Search & Selection quoting reference number 10476 for further information. All applications will be handled in the strictest confidence. Desired Skills and Experience Automation, Robotics, PLC, Warehousing, 3PL, Logistics, Production, Manufacturing, Engineering, Industrial, Projects, Programmes, Program, Planning, ERP, Planner, Project
Are you a skilled Controls Engineer looking for a high-impact contract where you can truly own the lifecycle of major capital projects? We are partnering with a large global manufacturer at their Plymouth site to find a dynamic Controls Engineer. This isn't a role where you'll just be maintaining the status quo. Instead, you will be driving massive site upgrades, including a major overhaul replacing machines, integrating cutting-edge technology into existing systems, and upgrading legacy assets to modern standards. If you are looking for a highly visible contract within a fast-paced, world-class manufacturing environment, your next challenge starts here. Location: Plymouth (On-site) Duration: 12 Months Work Pattern: Monday to Friday, 8:00 AM - 4:00 PM (Full-Time) Pay Rate: £40.00 - £60.00 per hour PAYE inside IR35 (depending on experience) As a ControlsEngineer, you will manage a mix of project stages, focusing predominantly on Low Voltage (LV) controls systems. While hands-on programming isn't a deal-breaker, you must possess the technical expertise to hold vendors accountable, lead commissioning, and fault-find effectively. Your daily responsibilities will include: Managing the end-to-end execution of engineering projects, from initial site surveying and concept design to scoping, alignment, and tendering. Issuing work permits for contractors and managing implementation safety, including electrical isolations on circuits. Working closely with contract partners, suppliers, and internal associates to ensure projects hit strict timelines and compliance goals. Actively participating in project design reviews, Factory Acceptance Tests (FAT), and Site Acceptance Tests (SAT). Overseeing the removal of old equipment and integrating new assets like switchboards and updated control systems across varying generations of machinery. What We Are Looking For A qualification in Electrical Engineering, Automation Engineering, or a related discipline. Proven track record of delivering Controls, Automation, and Electrical projects Strong understanding of LV controls, electrical circuits, and industrial safety regulations. Experience with PLC systems, SCADA, HMI, and industrial networks is highly desirable. If you are an adaptable, safety-conscious engineer ready to make your mark on a massive site reinvestment project, apply today for immediate consideration! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 08, 2026
Contractor
Are you a skilled Controls Engineer looking for a high-impact contract where you can truly own the lifecycle of major capital projects? We are partnering with a large global manufacturer at their Plymouth site to find a dynamic Controls Engineer. This isn't a role where you'll just be maintaining the status quo. Instead, you will be driving massive site upgrades, including a major overhaul replacing machines, integrating cutting-edge technology into existing systems, and upgrading legacy assets to modern standards. If you are looking for a highly visible contract within a fast-paced, world-class manufacturing environment, your next challenge starts here. Location: Plymouth (On-site) Duration: 12 Months Work Pattern: Monday to Friday, 8:00 AM - 4:00 PM (Full-Time) Pay Rate: £40.00 - £60.00 per hour PAYE inside IR35 (depending on experience) As a ControlsEngineer, you will manage a mix of project stages, focusing predominantly on Low Voltage (LV) controls systems. While hands-on programming isn't a deal-breaker, you must possess the technical expertise to hold vendors accountable, lead commissioning, and fault-find effectively. Your daily responsibilities will include: Managing the end-to-end execution of engineering projects, from initial site surveying and concept design to scoping, alignment, and tendering. Issuing work permits for contractors and managing implementation safety, including electrical isolations on circuits. Working closely with contract partners, suppliers, and internal associates to ensure projects hit strict timelines and compliance goals. Actively participating in project design reviews, Factory Acceptance Tests (FAT), and Site Acceptance Tests (SAT). Overseeing the removal of old equipment and integrating new assets like switchboards and updated control systems across varying generations of machinery. What We Are Looking For A qualification in Electrical Engineering, Automation Engineering, or a related discipline. Proven track record of delivering Controls, Automation, and Electrical projects Strong understanding of LV controls, electrical circuits, and industrial safety regulations. Experience with PLC systems, SCADA, HMI, and industrial networks is highly desirable. If you are an adaptable, safety-conscious engineer ready to make your mark on a massive site reinvestment project, apply today for immediate consideration! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions.Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role As Vice President of Customer Support, you will define and execute Syncron's global customer support strategy, ensuring exceptional service delivery across our international customer base. You'll lead geographically distributed support teams, drive operational excellence, improve customer satisfaction, and work cross-functionally to continuously enhance the customer experience. This is a highly visible leadership role requiring strong commercial awareness, operational expertise, and the ability to build high-performing teams within a fast-paced SaaS environment. What would you do? Define and execute the global Customer Support strategy aligned with Syncron's overall customer success objectives. Lead, coach, and develop regional Customer Support leaders and global technical support teams. Drive improvements across customer satisfaction (CSAT), Net Promoter Score (NPS), support SLAs, response times, resolution times, and customer retention. Establish scalable support processes, governance, and operational metrics to support continued company growth. Partner closely with Product Management, Engineering, Professional Services, Customer Success, and Sales to resolve customer issues and improve the overall customer experience. Act as the executive escalation point for strategic customer situations, ensuring timely resolution and strong executive communication. Who you are? / What we expect: Significant leadership experience managing global Customer Support organisations within a SaaS or enterprise software business. Proven success leading large, distributed technical support teams across multiple regions and time zones. Strong understanding of enterprise SaaS applications, cloud technologies, APIs, integrations, and enterprise software support models. Demonstrated experience improving customer satisfaction, support operations, and service delivery performance. Experience working closely with Product and Engineering teams to influence product quality and customer outcomes. Strong executive communication skills with the ability to engage senior customer stakeholders and internal leadership. The icing on the cake: Experience supporting enterprise customers within Manufacturing, Supply Chain, Service Lifecycle Management, ERP, Asset Management, or Industrial Software. Knowledge of ITIL, customer support best practices, and enterprise support frameworks. Experience implementing AI-driven support technologies, automation, knowledge management platforms, and digital customer engagement strategies.
Aug 08, 2026
Full time
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions.Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role As Vice President of Customer Support, you will define and execute Syncron's global customer support strategy, ensuring exceptional service delivery across our international customer base. You'll lead geographically distributed support teams, drive operational excellence, improve customer satisfaction, and work cross-functionally to continuously enhance the customer experience. This is a highly visible leadership role requiring strong commercial awareness, operational expertise, and the ability to build high-performing teams within a fast-paced SaaS environment. What would you do? Define and execute the global Customer Support strategy aligned with Syncron's overall customer success objectives. Lead, coach, and develop regional Customer Support leaders and global technical support teams. Drive improvements across customer satisfaction (CSAT), Net Promoter Score (NPS), support SLAs, response times, resolution times, and customer retention. Establish scalable support processes, governance, and operational metrics to support continued company growth. Partner closely with Product Management, Engineering, Professional Services, Customer Success, and Sales to resolve customer issues and improve the overall customer experience. Act as the executive escalation point for strategic customer situations, ensuring timely resolution and strong executive communication. Who you are? / What we expect: Significant leadership experience managing global Customer Support organisations within a SaaS or enterprise software business. Proven success leading large, distributed technical support teams across multiple regions and time zones. Strong understanding of enterprise SaaS applications, cloud technologies, APIs, integrations, and enterprise software support models. Demonstrated experience improving customer satisfaction, support operations, and service delivery performance. Experience working closely with Product and Engineering teams to influence product quality and customer outcomes. Strong executive communication skills with the ability to engage senior customer stakeholders and internal leadership. The icing on the cake: Experience supporting enterprise customers within Manufacturing, Supply Chain, Service Lifecycle Management, ERP, Asset Management, or Industrial Software. Knowledge of ITIL, customer support best practices, and enterprise support frameworks. Experience implementing AI-driven support technologies, automation, knowledge management platforms, and digital customer engagement strategies.
Cloud Infrastructure Engineer (AWS) Are you an AWS expert who thrives on building secure, scalable, and highly available cloud environments? We're working with a leading technology organisation that is investing heavily in its cloud capabilities and is looking for an experienced Cloud Infrastructure Engineer (AWS) to play a key role in shaping and managing its cloud platform. This is an exciting opportunity to join a collaborative, forward-thinking technology team where you'll have real influence on cloud strategy, architecture, automation, and optimisation. With a mix of project delivery, platform improvement, and operational support, you'll be at the heart of driving cloud innovation across the business. The Role As a Cloud Infrastructure Engineer, you'll be responsible for designing, implementing, and supporting AWS infrastructure that underpins critical business services. You'll work closely with internal technology teams to ensure cloud environments remain secure, resilient, cost-effective, and aligned with business objectives. This role offers the chance to work on a broad range of cloud initiatives, from infrastructure automation and migration projects to governance, security, and continuous improvement. Key Responsibilities Design, deploy, and maintain AWS cloud infrastructure using services such as EC2, S3, RDS, VPC, IAM, and Lambda. Optimise cloud environments for performance, availability, security, and cost efficiency. Develop and maintain Infrastructure as Code (IaC) solutions using tools such as Terraform and CloudFormation. Support cloud migration and transformation projects. Implement and maintain cloud governance, security controls, and compliance standards. Monitor cloud services and proactively investigate incidents and performance issues. Create and maintain technical documentation, architecture diagrams, and operational procedures. Act as a senior technical escalation point for AWS-related issues. Collaborate with infrastructure, security, and application teams to deliver robust cloud solutions. Evaluate new AWS services and technologies, recommending improvements where appropriate. About You You'll be an experienced cloud professional with strong AWS expertise and a passion for delivering high-quality infrastructure solutions. Essential Experience Proven experience designing, implementing, and managing AWS environments. Strong knowledge of AWS services including EC2, S3, RDS, VPC, IAM, and CloudWatch. Hands-on experience with Infrastructure as Code tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge of CI/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join a business where your expertise will help shape the future of its cloud platform, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 08, 2026
Full time
Cloud Infrastructure Engineer (AWS) Are you an AWS expert who thrives on building secure, scalable, and highly available cloud environments? We're working with a leading technology organisation that is investing heavily in its cloud capabilities and is looking for an experienced Cloud Infrastructure Engineer (AWS) to play a key role in shaping and managing its cloud platform. This is an exciting opportunity to join a collaborative, forward-thinking technology team where you'll have real influence on cloud strategy, architecture, automation, and optimisation. With a mix of project delivery, platform improvement, and operational support, you'll be at the heart of driving cloud innovation across the business. The Role As a Cloud Infrastructure Engineer, you'll be responsible for designing, implementing, and supporting AWS infrastructure that underpins critical business services. You'll work closely with internal technology teams to ensure cloud environments remain secure, resilient, cost-effective, and aligned with business objectives. This role offers the chance to work on a broad range of cloud initiatives, from infrastructure automation and migration projects to governance, security, and continuous improvement. Key Responsibilities Design, deploy, and maintain AWS cloud infrastructure using services such as EC2, S3, RDS, VPC, IAM, and Lambda. Optimise cloud environments for performance, availability, security, and cost efficiency. Develop and maintain Infrastructure as Code (IaC) solutions using tools such as Terraform and CloudFormation. Support cloud migration and transformation projects. Implement and maintain cloud governance, security controls, and compliance standards. Monitor cloud services and proactively investigate incidents and performance issues. Create and maintain technical documentation, architecture diagrams, and operational procedures. Act as a senior technical escalation point for AWS-related issues. Collaborate with infrastructure, security, and application teams to deliver robust cloud solutions. Evaluate new AWS services and technologies, recommending improvements where appropriate. About You You'll be an experienced cloud professional with strong AWS expertise and a passion for delivering high-quality infrastructure solutions. Essential Experience Proven experience designing, implementing, and managing AWS environments. Strong knowledge of AWS services including EC2, S3, RDS, VPC, IAM, and CloudWatch. Hands-on experience with Infrastructure as Code tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge of CI/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join a business where your expertise will help shape the future of its cloud platform, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
Aug 08, 2026
Full time
If you're an Electrical Design Engineer who enjoys seeing your ideas come to life, this could be exactly the challenge you've been looking for. You'll be part of a talented engineering team designing bespoke automation systems for some of the world's most innovative industries, including medical devices, aerospace, automotive and advanced manufacturing. Every project is different, every solution is bespoke, and your work will have a real impact from day one. BASIC SALARY: up to £60,000 BENEFITS: Pension Plan Life Assurance 25 days holiday plus Bank Holidays 4 day week (36 hours) LOCATION: Plymouth COMMUTABLE LOCATIONS: Plympton, Ivybridge, Torpoint, Saltash Liskeard, Callington, Tavistock, JOB DESCRIPTION: Electrical Design Engineer - Industrial Machinery, Manufacturing As our Electrical Design Engineer, you'll play a key role in designing electrical and pneumatic control systems for bespoke automation machinery, taking projects from concept through to successful customer acceptance. Your day-to-day will include: Meeting with customers and the sales team to understand project requirements Developing electrical system architecture and control designs Specifying industrial control components including PLCs, HMIs, servo drives, robots, VSDs and more Producing electrical schematics, wiring schedules and complete technical documentation Creating parts lists, safety requirement specifications, risk assessments and CE documentation Working closely with mechanical engineers, software engineers and project managers to deliver integrated solutions Supporting manufacturing during assembly and testing Attending Factory and Site Acceptance Tests with customers PERSON SPECIFICATION: Electrical Design Engineer - Industrial Machinery, Manufacturing We're looking for someone who enjoys combining technical expertise with creative problem-solving. You'll ideally have: Experience designing industrial electrical or control systems A solid understanding of electrical and pneumatic design Knowledge of UL508A Industrial Control Panels Experience using Sistema or Pilz safety software Familiarity with EPLAN (or similar electrical design software) Knowledge of PLC and automation hardware from manufacturers such as Siemens, Rockwell, Omron, Mitsubishi or B&R An understanding of machinery safety standards including BS EN60204-1 and ISO13849 A formal qualification in Electrical Engineering or Electrical Design THE COMPANY: We are dedicated to delivering innovative engineering and automation solutions that drive efficiency, quality, and long-term success. With decades of experience across a diverse range of industries, our group brings together specialist teams under one collaborative vision - to put customers first, think ahead, and provide intelligent, integrated solutions. From bespoke design and manufacturing to technical distribution and marine systems, we work closely with our partners to solve complex challenges and build a better future through automation. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18588, Wallace Hind Selection
We're on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we've grown from 3 to 700+ people, gained unicorn status, raised £140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we're only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we'll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for 'good enough'. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We've created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. 12m FTC - (London, hybrid 3 days a week) Data Science at Marshmallow Our data science team supports various business functions across our Product teams and within Pricing and Claims. Working across the full spectrum of data science problems, from traditional machine learning for risk-based decisioning through to generative AI and the automation of complex operational journeys, all within a regulated insurtech/fintech domain. This is a hands-on leadership role for someone who can bring a team together and ensure it delivers at pace while its foundations strengthen: leading and developing the people, personally holding the bar on technical quality, and partnering closely with engineering and product. It suits a leader who is strong both leading and growing teams as well as a technical decision-maker. About the team The Data Science team operates as a primary commercial engine for Marshmallow, using data and machine learning to drive tangible business outcomes, from pricing strategy to operational efficiency. The team works closely with senior stakeholders and partners across data, engineering, product and commercial functions to identify the right opportunities and make thoughtful technical trade-offs. We operate with a flat structure, so leaders stay close to the people doing the work and support colleagues at different levels of experience. Our ambition is to keep raising the bar for how data science delivers impact across the business. Product & Tech at Marshmallow Backend and Infrastructure: Latest Java μService, Spring Boot with Spring Cloud, Dynamodb, Terraform, Docker, AWS Fargate, Datadog, Opslevel, and TeamCity. Frontend and Mobile: TypeScript, CSS-in-JS (Styled Components), React, Redux, Redux Hooks, and other modern state management libraries. Kotlin on Android and Swift on iOS. Data: SQL, Python, Snowflake, dbt, Airflow & Looker AI at Marshmallow: Sierra.ai for conversational AI, Python and LangChain for agentic AI solutions, Sagemaker and MLflow for Machine Learning, Cursor and Claude Code for developer productivity. What you'll be doing Drive commercial impact at every turn: Proactively identify and prioritise data science opportunities that offer the highest leverage for the business, ensuring every project is measured by its bottom-line contribution and strategic commercial alignment. Lead the people and culture agenda for data science: set goals, manage performance and development conversations, and keep an evolving team engaged and delivering high-impact projects. Provide hands-on technical leadership: set and hold a consistent bar on technical standards across the full modelling and data lifecycle. Represent data science in cross-functional conversations, partnering closely with engineering, product and pricing on technical direction and trade-offs. Build collective ownership of technical standards across Data Science, coaching people to look beyond their own domain and drive function-wide improvements to shared standards, tooling and best practice. Who you are You bring an inherently commercial-first mindset: you don't just build models, you build solutions that directly influence the P&L, and you constantly evaluate every technical trade-off through a rigorous lens of business value. You make confident decisions even when the picture is still forming, and you're comfortable operating across more than one domain at once. You have a track record of driving visible improvements to team culture, ways of working, and technical standards. You build trust quickly with a team, and coach others to challenge and disagree constructively, to drive decisions that deliver the highest-impact outcomes You thrive in a fast paced and ever-evolving environment; you adapt to change well (and in fact relish it!). You like to take real ownership of your work, drive yourself forward, and work well both autonomously but also collaboratively with the team and your stakeholders. What we're looking for from you Must have: Excellent leadership and team management skills. A strong background as a senior data science individual contributor, with commercial experience delivering ML solutions end to end Proven ability to influence technical direction across Data Science and Engineering, including shaping scalable model/service integration patterns and challenging proposals to drive robust, long-term solutions. Strong stakeholder management skills, with confidence communicating trade-offs and pushing back constructively to C-suite and senior stakeholders across different functions to ensure high-quality outcomes. Nice to have: Experience in insurance, fraud, or another regulated decisioning domain. Experience of contributing towards the strategy for Gen AI within an organisation, and leading data scientists to deliver Gen AI solutions that drove measurable business value (We cannot offer visa sponsorship for this role) Perks & benefits Bonus scheme designed to reward high performance Private medical insurance with Vitality, mental health support with Oliva Personal learning budget and 2 dedicated L&D days a year Monthly flexible benefits budget to spend as you choose 25 days holiday plus bank holidays 4 weeks Work From Anywhere per year Our process Recruiter call with the Talent Acquisition team. Past experience interview with Hannah Penfold, Hiring Manager. Technical deep dive or case study focused on technical trade-offs, commercial thinking and influence (2 Senior Stakeholders) Final leadership and values interviews with senior technology and commercial stakeholders, (CTO & Co-Founder) We review every application and will always let you know the outcome, though we're unable to provide individual feedback at application stage. Diversity of thought We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.
Aug 08, 2026
Full time
We're on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we've grown from 3 to 700+ people, gained unicorn status, raised £140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we're only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we'll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for 'good enough'. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We've created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. 12m FTC - (London, hybrid 3 days a week) Data Science at Marshmallow Our data science team supports various business functions across our Product teams and within Pricing and Claims. Working across the full spectrum of data science problems, from traditional machine learning for risk-based decisioning through to generative AI and the automation of complex operational journeys, all within a regulated insurtech/fintech domain. This is a hands-on leadership role for someone who can bring a team together and ensure it delivers at pace while its foundations strengthen: leading and developing the people, personally holding the bar on technical quality, and partnering closely with engineering and product. It suits a leader who is strong both leading and growing teams as well as a technical decision-maker. About the team The Data Science team operates as a primary commercial engine for Marshmallow, using data and machine learning to drive tangible business outcomes, from pricing strategy to operational efficiency. The team works closely with senior stakeholders and partners across data, engineering, product and commercial functions to identify the right opportunities and make thoughtful technical trade-offs. We operate with a flat structure, so leaders stay close to the people doing the work and support colleagues at different levels of experience. Our ambition is to keep raising the bar for how data science delivers impact across the business. Product & Tech at Marshmallow Backend and Infrastructure: Latest Java μService, Spring Boot with Spring Cloud, Dynamodb, Terraform, Docker, AWS Fargate, Datadog, Opslevel, and TeamCity. Frontend and Mobile: TypeScript, CSS-in-JS (Styled Components), React, Redux, Redux Hooks, and other modern state management libraries. Kotlin on Android and Swift on iOS. Data: SQL, Python, Snowflake, dbt, Airflow & Looker AI at Marshmallow: Sierra.ai for conversational AI, Python and LangChain for agentic AI solutions, Sagemaker and MLflow for Machine Learning, Cursor and Claude Code for developer productivity. What you'll be doing Drive commercial impact at every turn: Proactively identify and prioritise data science opportunities that offer the highest leverage for the business, ensuring every project is measured by its bottom-line contribution and strategic commercial alignment. Lead the people and culture agenda for data science: set goals, manage performance and development conversations, and keep an evolving team engaged and delivering high-impact projects. Provide hands-on technical leadership: set and hold a consistent bar on technical standards across the full modelling and data lifecycle. Represent data science in cross-functional conversations, partnering closely with engineering, product and pricing on technical direction and trade-offs. Build collective ownership of technical standards across Data Science, coaching people to look beyond their own domain and drive function-wide improvements to shared standards, tooling and best practice. Who you are You bring an inherently commercial-first mindset: you don't just build models, you build solutions that directly influence the P&L, and you constantly evaluate every technical trade-off through a rigorous lens of business value. You make confident decisions even when the picture is still forming, and you're comfortable operating across more than one domain at once. You have a track record of driving visible improvements to team culture, ways of working, and technical standards. You build trust quickly with a team, and coach others to challenge and disagree constructively, to drive decisions that deliver the highest-impact outcomes You thrive in a fast paced and ever-evolving environment; you adapt to change well (and in fact relish it!). You like to take real ownership of your work, drive yourself forward, and work well both autonomously but also collaboratively with the team and your stakeholders. What we're looking for from you Must have: Excellent leadership and team management skills. A strong background as a senior data science individual contributor, with commercial experience delivering ML solutions end to end Proven ability to influence technical direction across Data Science and Engineering, including shaping scalable model/service integration patterns and challenging proposals to drive robust, long-term solutions. Strong stakeholder management skills, with confidence communicating trade-offs and pushing back constructively to C-suite and senior stakeholders across different functions to ensure high-quality outcomes. Nice to have: Experience in insurance, fraud, or another regulated decisioning domain. Experience of contributing towards the strategy for Gen AI within an organisation, and leading data scientists to deliver Gen AI solutions that drove measurable business value (We cannot offer visa sponsorship for this role) Perks & benefits Bonus scheme designed to reward high performance Private medical insurance with Vitality, mental health support with Oliva Personal learning budget and 2 dedicated L&D days a year Monthly flexible benefits budget to spend as you choose 25 days holiday plus bank holidays 4 weeks Work From Anywhere per year Our process Recruiter call with the Talent Acquisition team. Past experience interview with Hannah Penfold, Hiring Manager. Technical deep dive or case study focused on technical trade-offs, commercial thinking and influence (2 Senior Stakeholders) Final leadership and values interviews with senior technology and commercial stakeholders, (CTO & Co-Founder) We review every application and will always let you know the outcome, though we're unable to provide individual feedback at application stage. Diversity of thought We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.
Senior Demo ConsultantApplylocations: London: Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: R11893The Senior Demo Consultant is a strategic engineering and architectural leader within the Demo Operations team. In this role, you will be a "force multiplier" for the global presales organization. You will architect, engineer, and automate the highly complex, data-forward master demo environments (such as our flagship Avikro footprint) that empower our field Solution Consultants to seamlessly tell Workiva's multi-solution story. You will be a key part of helping the team shift demo operations away from reactive, custom-built trial requests and toward proactive, highly scalable asset development. What You'll Do Lead major demo environment overhauls and architect "Gold Standard" multi-solution demo footprints Design, build, and maintain automated, "push-button" deployment pipelines to stand up fully loaded demo environments on demand, reducing rebuild times for field Solution Consultants. Utilize advanced technical capabilities, including Python scripting, Workiva Chains, and complex API integrations, to build automated, data-forward demo environments that refresh efficiently Design and implement AI-powered workflows to optimize demo build and QA cycle times, and embed Workiva's native AI capabilities directly into master demo narratives Identify patterns in internal ticketing requests to transition team workload from reactive fixes to the creation of scalable, self-service assets Design and enforce clear Proof-of-Concept (POC) guidelines and technical boundaries for field SCs to follow when standard demos require customization Collaborate with Product Management to ensure new product features are engineered into master demo environments prior to broad release, and provide structured technical feedback regarding demo friction Serve as a technical lead and resource for the Demo Consulting team, driving knowledge-sharing around complex environments, advanced troubleshooting, and automation What You'll Need Minimum Qualifications 6+ years of related experience in Demo Operations, Application Development, Demo Engineering, or DevOps Infrastructure Undergraduate degree or equivalent years of career experience and knowledge Hands-on technical experience with cloud technologies, API integrations, and scripting languages (such as Python) to build robust, automated data environments Practical experience leveraging AI tools (e.g., prompt engineering, AI-driven workflow automation) and CI/CD technologies and Infrastructure as Code (e.g., Terraform, Ansible) to optimize build cycles, ensure environment stability, and accelerate time-to-market for demo assets.Preferred Qualifications Deep understanding of data models, complex system integrations, data migration, and SaaS architectures. Experience with Workiva implementation is highly desired Strong presentation, storytelling, and interpersonal communication skills, with the ability to translate complex business needs and technical capabilities into highly consumable, value-driven demo experiences Strong organizational skills and experience managing complex, multi-stakeholder initiatives to transition projects from bespoke builds to globally scalable solutions Self-motivated with a strong bias toward action, measurable results, and continuous operational improvement Travel Requirements & Working Conditions Up to 15% travel Reliable internet access for any period of time working remotely, if not in a Workiva office Why Join Workiva Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Aug 08, 2026
Full time
Senior Demo ConsultantApplylocations: London: Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: R11893The Senior Demo Consultant is a strategic engineering and architectural leader within the Demo Operations team. In this role, you will be a "force multiplier" for the global presales organization. You will architect, engineer, and automate the highly complex, data-forward master demo environments (such as our flagship Avikro footprint) that empower our field Solution Consultants to seamlessly tell Workiva's multi-solution story. You will be a key part of helping the team shift demo operations away from reactive, custom-built trial requests and toward proactive, highly scalable asset development. What You'll Do Lead major demo environment overhauls and architect "Gold Standard" multi-solution demo footprints Design, build, and maintain automated, "push-button" deployment pipelines to stand up fully loaded demo environments on demand, reducing rebuild times for field Solution Consultants. Utilize advanced technical capabilities, including Python scripting, Workiva Chains, and complex API integrations, to build automated, data-forward demo environments that refresh efficiently Design and implement AI-powered workflows to optimize demo build and QA cycle times, and embed Workiva's native AI capabilities directly into master demo narratives Identify patterns in internal ticketing requests to transition team workload from reactive fixes to the creation of scalable, self-service assets Design and enforce clear Proof-of-Concept (POC) guidelines and technical boundaries for field SCs to follow when standard demos require customization Collaborate with Product Management to ensure new product features are engineered into master demo environments prior to broad release, and provide structured technical feedback regarding demo friction Serve as a technical lead and resource for the Demo Consulting team, driving knowledge-sharing around complex environments, advanced troubleshooting, and automation What You'll Need Minimum Qualifications 6+ years of related experience in Demo Operations, Application Development, Demo Engineering, or DevOps Infrastructure Undergraduate degree or equivalent years of career experience and knowledge Hands-on technical experience with cloud technologies, API integrations, and scripting languages (such as Python) to build robust, automated data environments Practical experience leveraging AI tools (e.g., prompt engineering, AI-driven workflow automation) and CI/CD technologies and Infrastructure as Code (e.g., Terraform, Ansible) to optimize build cycles, ensure environment stability, and accelerate time-to-market for demo assets.Preferred Qualifications Deep understanding of data models, complex system integrations, data migration, and SaaS architectures. Experience with Workiva implementation is highly desired Strong presentation, storytelling, and interpersonal communication skills, with the ability to translate complex business needs and technical capabilities into highly consumable, value-driven demo experiences Strong organizational skills and experience managing complex, multi-stakeholder initiatives to transition projects from bespoke builds to globally scalable solutions Self-motivated with a strong bias toward action, measurable results, and continuous operational improvement Travel Requirements & Working Conditions Up to 15% travel Reliable internet access for any period of time working remotely, if not in a Workiva office Why Join Workiva Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally, you'll have: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certificates, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Aug 08, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally, you'll have: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certificates, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
