196 jobs found

Anti-Social Behaviour Officer We are looking for an experienced Anti-Social Behaviour Officer to join a housing team on a temporary basis, supporting customers and communities across Oxfordshire. The role will focus on managing complex and ingrained anti-social behaviour, working proactively with customers, internal teams and external partner agencies to achieve positive outcomes and tenancy success. Key Responsibilities Manage a caseload of complex anti-social behaviour cases from investigation through to resolution and enforcement where necessary. Work closely with customers, internal teams, partner agencies, solicitors and other stakeholders to address ASB effectively. Prepare and manage legal cases, including notices, court papers and witness statements. Attend and represent the organisation at court when required. Address tenancy and lease breaches, non-access, fraud and other tenancy-related issues. Aim to resolve cases through early intervention and collaborative solutions, using legal enforcement as a last resort. Maintain accurate and high-quality customer and case management records. Build positive relationships with customers and local stakeholders while delivering a professional, customer-focused service. Work collaboratively across teams to address complex customer needs and improve outcomes within local communities. Ensure all casework complies with relevant legislation, regulatory requirements and organisational policies. About You You will have: Strong knowledge and practical experience of ASB case management , including complex and entrenched cases. Experience of legal work and court processes, including preparing notices, court papers and witness statements. Experience working with external agencies, solicitors and internal teams. Excellent communication, negotiation and problem-solving skills. A strong track record of delivering excellent customer service and achieving positive customer outcomes. Knowledge of tenancy, lease and enforcement processes. The ability to manage a busy caseload, meet deadlines and work independently. Good IT skills, including Microsoft Office and Excel. A professional and collaborative approach, with the ability to build trust with customers and partner organisations. A full UK driving licence and access to a car , as the role involves extensive travel across Oxfordshire. This is an excellent opportunity for an experienced ASB professional looking for a short-term contract with the potential to extend.

Associate Director, Investment Development Contract type: 2-year fixed-term contract with potential to renew - Full-time, 35 hours per week Location: London, United Kingdom UK hybrid working - up to 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £71,481 - £82,059 per year with excellent benefits About Resilient Water Accelerator (RWA) The Resilient Water Accelerator (RWA) envisions a future where water security and climate resilience enable people, nature, and economies to thrive. We are a non-profit company that catalyses capital by transforming investment landscapes and scaling financing solutions for water security and climate resilience. RWA is a subsidiary of WaterAid and was launched by the former Prince of Wales in 2021. About the team The Resilient Water Accelerator (RWA) is a non-profit subsidiary of WaterAid, launched by the former Prince of Wales in 2021. We catalyse capital by transforming investment landscapes and scaling financing solutions for water security and climate resilience - acting as both market shaper and deal driver, with specialist teams and partners in Nigeria (Lagos), Bangladesh, Morocco, Brazil and South Africa. This role reports to the Senior Director, Programmes & Investment Development. About the role As our Associate Director, Investment Development, you will design, structure and scale blended and private/commercial finance solutions for water and water-related investments - water for cities, water for industries and water for nature - and work closely with our CEO, Chief Investment Officer, in-country teams, investors, DFIs and programme partners to drive sustainable change. In this role, you will: Support the structuring of commercially viable investments in water-saving technologies and process improvements for the textiles wet-processing industry in Dhaka, Bangladesh, and scale this work to other garment clusters, countries and industries. Lead the provision of advisory services supporting the evaluation, negotiation and implementation of mini- and mega PPP/concession investments in water supply and sanitation in Lagos, Nigeria. Originate, structure and develop opportunities for private investment in water supply and sanitation across RWA's target expansion markets. Work with consortium partners in the FCDO-funded Just Transitions for Water Security (JTWS) programme to mobilise public and private finance for climate resilience interventions set out in National Adaptation Plans and other partner engagements. Support the scaling of finance mobilisation under the Water Forward initiative launched by the World Bank Group and eight partner multilateral development banks: Water for People, Water for Food and Water for the Planet. Lead the conceptualisation and scaling of innovative financing instruments - including blue and nature-linked outcomes-based bonds, blended finance facilities and guarantees - and newly structured services such as Wastewater as a Service, leasing models and vendor financing. To be successful, you will need: A graduate degree in economics, business administration, finance, engineering or a related field - or a first degree in one of these fields combined with specialised experience in project development or within a financial institution. At least 10 years' professional experience, including substantial transactional experience gained with a developer, within a financial institution, or in transaction advisory. At least five years' experience in the financing of private sector infrastructure (project finance, PPPs) and/or the financing of corporate water stewardship investments. Ability to investigate complex problems and propose innovative financing solutions, adapting structures thoughtfully to a wide range of country contexts. Experience leading teams and managing consultants, developing collaborative relationships and mentoring others with a high degree of cultural sensitivity. Excellent written and verbal communication skills in English, with strong presentation skills across audiences ranging from funders to in-country partners. A self-starter who manages projects and deliverables to a high standard, working to deadlines and under frequently changing circumstances. Although not essential, we'd prefer you to have: Experience in blended finance, particularly successfully financed transactions incorporating viability gap financing or other concessional or grant components. Experience in climate finance, especially developing successfully funded proposals to the Green Climate Fund or other grant-making climate financiers. A recognised investment, finance or PPP qualification - for example CFA, FRM, CAIA, ACCA, ICAEW, CPA or CP3P. Experience in the water and sanitation sector, and/or foreign language skills relevant to RWA's current portfolio and target expansion markets. Closing date: Applications close 11:59 PM (UK time) on Monday, 7th September 2026. Interviews are expected to take place the week commencing Monday 14 September. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At RWA, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and RWA's Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36days' holiday (including 8 Bank Holidays) Option to buy an extra 5days' annual leave Employer pension contribution up to 10% Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all employees to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Commitment: Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. RWA and WaterAid are places place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we'll change the world through water. Join us and be part of the change!

We're growing our housing team in Bournemouth, Christchurch and Poole , and are looking for Housing Officers who want to make a real difference to our customers and communities. This is a varied and rewarding role where you'll be part of our friendly and supportive team of Housing Officers, Anti-social Behaviour Officers and Scheme Officers. You'll working together to help customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods. You'll manage your own diary, with a mix of working from home, time in our Hurn office and regular visits to customers, neighbourhoods, colleagues and partner agencies across the local area. The role As a Housing Officer at SNG, you'll be a visible, trusted and proactive presence in your community. You'll provide a professional, joined-up service across all aspects of tenancy and neighbourhood management. You'll manage a busy and varied caseload covering all aspects of tenancy and neighbourhood management, including tenancy and leasehold matters, neighbourhood issues, anti-social behaviour, safeguarding, tenancy fraud, tenancy breaches or changes , and other issues that affect customers and the places they live. You'll take full ownership of tenancy breach cases , including identifying issues, gathering evidence, agreeing proportionate action, and progressing legal escalation where formal action is required, working with colleagues and partner agencies to achieve safe, fair and sustainable outcomes. You'll build strong relationships with local authorities, community groups and partner agencies so customers receive the right support at the right time. You'll use information and customer insight to improve services, support compliance and help shape better neighbourhoods. You'll maintain accurate customer records and use information responsibly. You'll promote SNG's values through collaboration, inclusion, safety and a clear focus on positive outcomes for customers. What you'll bring We're looking for people with experience, or a good knowledge of housing management, tenancy management, leasehold or neighbourhood services. You'll be confident working with customers, able to take ownership of issues and be motivated by working to make a visible impact to your local communities. Competence in managing a busy caseload, prioritising work and seeing issues through to resolution. Strong communication skills, including the ability to build trust, influence others and resolve complex or sensitive issues. A customer-first approach and a track record of achieving positive outcomes. The ability to work well with colleagues, contractors and partner agencies. Confidence using digital tools, including Microsoft Office and other systems, to support good service delivery. About the role You'll be working flexibly , based at our Hurn office one day a week, working from home, and regular travel across Bournemouth, Christchurch and Poole. This is a permanent , full-time role working 37 hours a week. Salary within the £32,000 to £40,000 range, the starting salary will be based on your experience. You'll have the independence to manage your own diary, with the support of an experienced and collaborative team around you. A full UK driving licence and access to your own car, as you'll be visiting customers and neighbourhoods across Bournemouth, Christchurch and Poole. If you're looking for a role where you can work with others, solve problems and make a visible difference in customer's lives across Bournemouth, Christchurch and Poole, we'd love to hear from you.

Estate Services Officer - Field Based Contract Type : Temporary (12 weeks) Start Date: 7th September Location : Field-based role across housing estates in Welwyn and Hatfield Hourly Rate : £15.94 - £17.63 Duration : 12 weeks temporary Hours : Full-time, 37 hours per week, Monday to Friday, 8:30am - 4:30pm My client is actively seeking a dedicated Estate Services Officer to join their team on a temporary basis. This role is crucial for maintaining the safety, cleanliness, and overall management of communal housing estates. The ideal candidates will be proactive, reliable, and have a strong understanding of health and safety in communal environments. Day-to-day of the role: Conduct routine inspections of communal housing estates, blocks, and surrounding areas. Identify and report various issues such as health and safety hazards, fire risks, fly-tipping, anti-social behaviour, and repair needs. Maintain accurate inspection records, including photographic evidence when necessary. Manage the removal and storage of TORT items following current policies. Perform daily inspections in areas with high levels of fly-tipping and housing management concerns, ensuring all issues are appropriately addressed and recorded. Collaborate with Neighbourhood Officers, Housing Assistants, contractors, and other stakeholders to ensure timely completion of follow-up actions. Undertake litter picking, sweeping, and general cleanliness maintenance around communal areas and bin stores. Coordinate the clearance of larger waste deposits and fly-tipping with the appropriate service teams. Ensure the estates are well-maintained, presenting a safe, clean, and welcoming environment for residents. Respond to estate-related issues as directed by management. Required Skills & Qualifications: Experience in estate services, grounds maintenance, cleaning, or caretaking duties. Strong knowledge of health and safety responsibilities within communal housing environments. Ability to identify and report various housing management and environmental issues. Practical and willing to work outdoors in all weather conditions. Reliable and organised with the ability to work independently. Basic IT skills for completing inspection reports and recording actions. Special Conditions: Must possess a full UK driving licence. The role requires regular travel between housing estates in Welwyn and Hatfield.

NPS East Midlands Public Protection (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21487 Descriptions & requirements Overview of the job This is a management role within the National Probation Service (NPS). The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit. Summary The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required Responsibilities, Activities & Duties Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below. To provide effective management and leadership to the team To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback To promote a culture of innovation and continuous improvement to service delivery To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team To undertake specific areas of responsibility as delegated by the Head of Operational Function. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies To work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. Behaviours Working Together Developing Self and Others Delivering at Pace Managing a Quality Service Communicating and Influencing Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting. Knowledge and understanding of the factors which influence engagement with victims Experience of risk management and assessment, understanding of multiagency risk assessment and management procedures Evidence of ability to evaluate practice Evidence of ability to provide a practice perspective on policy development Experience of working under pressure and fulfilling demanding deadlines Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports Experience of proactively championing diversity and inclusiveness both internally and externally Ability to implement the services health and safety policies An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements •Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: •Diploma in Probation Studies, •Diploma in Social Work (with Probation Option) •CQSW (with Probation Option) Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. . click apply for full job details

The Hyde Group in the United Kingdom is seeking a Tenancy Management Officer to cover Harrow and Brent. The salary band is £33,600-£38,000 and a basic DBS check is required. This frontline role focuses on keeping customers safe and secure, tackling anti-social behaviour, and sustaining communities. You will lead enforcement cases, manage sensitive situations with strong investigative skills, and work with police and local authorities to deliver fair, legally sound outcomes.

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: 21.41 PAYE / 28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Community Safety Officer required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role will have exceptional communication skills, with empathy but the ability to be firm, and remain implicitly organised. Duties: Work collaboratively with Tenancy Services Officers to deliver responsive and effective anti-social behaviour and community safety service to manage residents' expectations Manage anti-social behaviour caseload of issues Gather and review intelligence and evidence, including CCTV to identify anti-social behaviour and or criminal activity Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety and where necessary, escalate enforcement action Escalate cases Compose statements and prepare documentation that can be used in formal and legal action Provide to victims of anti-social behaviour including attendance at Court A range of additional tasks provided upon agency registration Benefits: 34,434 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial A car driver with own transport is essential Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, with empathy but the ability to be firm Ability to multi-task a busy workload Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Housing Community Safety Officer required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role will have exceptional communication skills, with empathy but the ability to be firm, and remain implicitly organised. Duties: Work collaboratively with Tenancy Services Officers to deliver responsive and effective anti-social behaviour and community safety service to manage residents' expectations Manage anti-social behaviour caseload of issues Gather and review intelligence and evidence, including CCTV to identify anti-social behaviour and or criminal activity Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety and where necessary, escalate enforcement action Escalate cases Compose statements and prepare documentation that can be used in formal and legal action Provide to victims of anti-social behaviour including attendance at Court A range of additional tasks provided upon agency registration Benefits: 34,434 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial A car driver with own transport is essential Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, with empathy but the ability to be firm Ability to multi-task a busy workload Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities Deliver an effective and customer-focused housing management and tenancy service. Manage rent arrears, including Housing Benefit and Universal Credit cases. Provide support around financial inclusion and debt management. Manage anti-social behaviour (ASB) cases and work towards effective resolutions. Support allocations and voids management, ensuring properties are managed efficiently. Build positive and professional relationships with residents and encourage effective tenancy engagement. Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required. Attend and contribute to external meetings with partners, agencies and community stakeholders. Act as a key point of contact for residents, providing advice, guidance and support. Work collaboratively with internal teams and external agencies to resolve tenancy and neighbourhood issues. Maintain accurate records and ensure all housing management activities comply with relevant legislation and organisational policies. About You We are looking for someone who can demonstrate: Proven experience in housing management or a closely related environment. Experience of legal proceedings, tenancy enforcement or transferable legal skills. Strong knowledge and practical experience of rent arrears and income management. Experience dealing with Housing Benefit and Universal Credit. Knowledge of financial inclusion and debt management. A good understanding of relevant housing legislation and tenancy law. Excellent customer service and communication skills. Strong organisation, time management and planning skills. The ability to manage a busy caseload and prioritise competing demands. Strong problem-solving, negotiation and influencing skills. The confidence to deal with challenging situations professionally and effectively. A proactive, approachable and resident-focused attitude. Please apply if intersted.

Housing Officer Location: Cambridge office, with the opportunity for hybrid working Salary: £37,449.68 per year + car allowance: £1,850 per year Contract: Permanent Full-time Hours: 37 hours per week Are you passionate about helping customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods? This is a fantastic opportunity for an experienced and customer-focused Housing Officer to play a key role in delivering good quality housing management services while positively impacting the lives of our customers. You will join our customer-facing Housing Team, working directly with customers and partners to deliver practical support, resolve issues early and make a positive difference across our communities. About us Hundred Houses Society is a charitable, not-for-profit housing association with a proud history dating back to 1933. We own and manage over 1,500 homes across Greater Cambridgeshire. Our mission is To provide good quality homes and services in Greater Cambridge that people value . Our aim is to provide great value, low-cost homes for the people of Greater Cambridge and continuously strive to deliver better customer service. About the role As a Housing Officer, you will be responsible for managing a patch of properties and delivering a professional, responsive and resident-focused housing management service. Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement. You will work closely with customers, colleagues and external partners to sustain tenancies, build positive landlord and customer relationships, and resolve a varied caseload in a fair, practical and customer-focused way. Through this work, you will help maintain thriving communities, address issues early and support excellent service delivery. What you ll be doing Manage tenancy and neighbourhood issues, supporting customers to understand and meet their tenancy responsibilities. Proactively manage rent and service charge accounts, supporting customers who may be on low incomes or experiencing financial hardship, including signposting to income maximisation, benefits and debt advice. Respond sensitively and effectively to anti-social behaviour, hate crime, domestic abuse and safeguarding concerns, managing cases appropriately, making referrals and taking proportionate action where needed. Monitor and improve estate and neighbourhood standards, including communal areas, grounds maintenance and safety compliance. Work with local authorities, police, community organisations, support agencies and other stakeholders to address local issues, safeguard customers and support customer wellbeing. Support allocations, empty homes and the delivery of new homes, helping customers move into their homes, settle successfully and sustain their tenancies. Support access to homes for compliance with mandatory safety checks including taking legal action where necessary. Manage customer feedback in line with policy, focusing on first contact resolution, learning from feedback and improving services. Maintain accurate records, meet performance targets and contribute to wider service improvement projects. About you We are looking for someone with social housing, housing management or relevant community-based experience who can build trust, manage a varied workload and respond calmly and effectively to a wide range of tenancy, customer wellbeing and neighbourhood issues. To succeed in this role, you ll need: Experience of delivering high-quality, customer-facing housing management, estate management or income management services Strong interpersonal skills, with excellent communication, active listening and the ability to adapt your approach to different customers and situations Awareness of tenancy sustainment, safeguarding, domestic abuse, anti-social behaviour, financial hardship and the support needs of customers with a range of vulnerabilities A practical, evidence-based approach to problem solving, risk management and decision-making The ability to work collaboratively with colleagues, customers and external partners to achieve positive outcomes Good digital skills, including Microsoft Office and the ability to use housing systems and mobile devices effectively Hold CIH Level 3 or a willingness to work towards CIH Level 3 Housing qualification. GCSEs in English and Maths, or equivalent A full current driving licence and access to your own vehicle. Why join us? We ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference. What we offer you 28 days annual leave, excluding bank holidays Option to buy or sell up to 5 days annual leave Private health insurance Employee discount scheme Defined contribution pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus more when you join! How to apply To apply, please submit your CV and a supporting statement (maximum of 1 page) explaining how your skills, knowledge and experience meet the requirements of the role and align with our values, the job description and person specification. We are committed to ensuring an inclusive and accessible recruitment process. Please let us know if you would like to discuss any adjustments that may support you during the application or selection process. We encourage early applications and may close the vacancy once we have received sufficient applications from candidates who meet the essential criteria. If you re passionate about helping customers succeed in their homes and want to make a positive difference in local communities, we d love to hear from you. Please read the attached Job Description and Person Specification before applying. Please note that Enhanced DBS clearance is required for this role. We encourage early applications and may close the vacancy once we have received sufficient applications from candidates who meet the essential criteria. If you want to know anything more about the role, please contact Allison Blunt. Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements. We welcome discussions regarding reasonable adjustments at any stage of the recruitment process. Data Protection & Privacy We process personal data in line with UK GDPR and the Data Protection Act 2018. Your information will be used only for recruitment and employment purposes, stored securely and retained only as long as necessary. Further details about how we handle personal data, including your rights, are available in our Privacy Policy.

We are currently recruiting on behalf of a well-established housing association for an experienced ASB Officer to join their team on an initial three-month temporary basis. This is an excellent opportunity for an experienced housing professional to step into a senior advisory role , providing specialist guidance on complex ASB and safeguarding cases while supporting frontline housing colleagues. You will provide specialist advice and oversight on anti-social behaviour cases, ensuring appropriate enforcement action is considered and cases are progressed effectively. You will also act as a key contact for safeguarding matters and work closely with local authorities, community safety partnerships and other agencies. The role involves a combination of office-based work, home working and visits to local estates , including regular visits to a nearby Gypsy and Traveller site. Key Responsibilities of an ASB Officer: Provide specialist advice and oversight on complex ASB cases. Advise Housing Officers and Housing Assistants on case progression and enforcement options. Support the use of appropriate legal and enforcement tools. Prepare and progress injunctions and other enforcement action. Present lower-level cases at court where required. Act as the lead contact for safeguarding matters. Liaise with local authorities, police, community safety partnerships and other agencies. Attend multi-agency meetings and partnership forums. Support colleagues on estate visits involving serious or complex ASB. Provide guidance and case discussions to frontline housing teams. Maintain accurate case records and ensure cases are progressed appropriately. Oversee housing management responsibilities associated with a local Gypsy and Traveller site, including approximately weekly visits. We are looking for someone with: Strong experience managing ASB cases within social housing . Good knowledge of ASB enforcement legislation, tools and processes. Experience with injunctions and other legal enforcement action. Court experience and confidence presenting lower-level cases. Strong safeguarding knowledge and experience dealing with complex or sensitive cases. Experience working with local authorities, police, community safety partnerships and other agencies. A background in social housing or general-needs housing management. The ability to provide specialist advice and guidance to housing colleagues. Confidence attending challenging estate visits and dealing professionally with residents. Excellent communication, organisation and case management skills. A full driving licence and ability to travel between local sites. What's on Offer? Initial 3-month temporary contract , with potential for extension/permanent opportunities depending on recruitment. 37 hours per week. Hybrid working alongside office and estate-based requirements. Competitive hourly rate. Opportunity to work in a senior specialist ASB role without direct line management responsibility. Immediate/short-notice start preferred. Interested? If you have strong ASB enforcement experience and are available for a temporary opportunity, please get in touch with your CV for further information and a confidential discussion. If this ASB Officer role is of interest, please apply or contact (url removed)

A fantastic opportunity has emerged for a Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering for some absences in their team. The post holder will be working hybridly from our client's North London office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Voids monitoring and control Please note, a car driver/owner is essential for this role due to the size and geographical area of your patch. Expertise in tenancy management would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late August 2026.

Marks Consulting Partners are currently looking for a Housing Assistant to work with one of our Housing Association clients in London. What the Job Will be doing Acting as the first point of contact for residents, responding to housing enquiries via telephone, email and face-to-face. Supporting Housing Officers and Housing Managers with the day-to-day management of tenancies and properties. Maintaining accurate tenancy, resident and property records on housing management systems. Processing tenancy changes including assignments, successions, mutual exchanges and changes in household circumstances. Supporting tenancy sign-ups, welcome visits and preparing tenancy documentation. Raising repairs, monitoring outstanding works and liaising with contractors, residents and internal teams. Assisting residents with enquiries relating to rent, repairs, anti-social behaviour, estate services and tenancy management. Supporting rent account enquiries and referring residents to specialist support services where appropriate. Preparing letters, notices, reports and other housing management correspondence. Arranging appointments, property inspections, meetings and home visits for the housing team. Supporting the management of complaints and ensuring residents receive timely updates. Monitoring shared inboxes and ensuring enquiries are allocated and progressed within service standards. Working with colleagues and partner agencies to support vulnerable residents and promote tenancy sustainment. Providing general administrative support to ensure an efficient and customer-focused housing service. What You Will Need Previous experience working in Housing, Property Management, Customer Services or a similar resident-facing role. Good understanding of social housing and tenancy management services. Excellent customer service and communication skills. Experience dealing with sensitive, complex or challenging enquiries. Strong organisational skills with the ability to manage competing priorities. Good written communication skills and attention to detail. Experience using housing management systems and Microsoft Office. Ability to work collaboratively with colleagues, contractors and external agencies. A proactive, organised and solution-focused approach. Understanding of safeguarding, equality, confidentiality and data protection. Experience working for a Housing Association, Local Authority or Housing Company. Knowledge of tenancy management, rent accounts, repairs and anti-social behaviour processes.

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer on a temp to perm basis to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. This is a hybrid working position, on a temp to perm basis, based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role. If this ASB Officer role is of interest, please apply or contact (url removed)

Your new company We are currently recruiting for an experienced Tenancy Services Housing Officer to join a well-established social housing organisation on a temporary basis.This is an excellent opportunity for a housing professional with strong tenancy management experience who is comfortable managing a varied caseload while also providing support and supervision within a busy housing team.Your new role Managing a patch of tenancies and delivering a high-quality tenancy management service. Supporting tenants to sustain their tenancies and addressing tenancy-related issues. Investigating and resolving anti-social behaviour complaints. Managing rent arrears cases and taking appropriate recovery action. Conducting tenancy visits, tenancy reviews and estate inspections. Assisting with neighbourhood management and community engagement initiatives. Providing guidance, support and line management to team members where required. Liaising with internal departments and external agencies to achieve positive outcomes for tenants. What you'll need to succeed Previous experience in a housing officer, tenancy services or neighbourhood housing role. Strong knowledge of tenancy management and housing legislation. Demonstrable line management or supervisory experience. Excellent communication and stakeholder management skills. Ability to manage a demanding and varied workload effectively. Full UK driving licence preferred. What you'll get in return Immediate start available. Competitive hourly rate. Hybrid working arrangements. Opportunity to gain experience within a respected social housing organisation. Strong potential for the contract to be extended beyond the initial 4-week period. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)