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operations manager
Branch Manager
Euro Car Parts Limited Rotherham, Yorkshire
Take the lead at LKQ UK & Ireland as a Branch Manager, where you'll be responsible for driving performance, leading a dedicated team, and delivering outstanding service to our customers. You'll oversee all aspects of branch operations, from sales and logistics to team development and customer satisfaction. If you're a results-focused leader with a passion for excellence, this is the perfect opportunity to make your mark. What we offer Competitive Salary- We regularly review our salaries to keep your earnings competitive. Enhanced Annual Leave (Including Bank Holidays)- Enjoy a great work-life balance with plenty of time off to recharge. Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe. Life Assurance for Peace of Mind- Providing financial security for you and your loved ones. 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it. Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs. Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits. Cycle to Work Scheme- Save money while staying active with tax-free bike purchases. Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products. Key Responsibilities Leading and motivating a large team to put their best foot forward this includes line management responsibility for the branch team Full responsibility for all sales, operations, resource and customer service within the branch in order to ensure that we hit our daily sales targets and operational KPIs Have an enthusiastic willingness to have a daily involvement in HR, performance management, succession planning and recruitment our people are our most valuable asset Ensure compliance with Health and Safety and branch standards we need you to lead from the front and drive our safety first culture Actively demonstrate behaviour in line with our Company core values Promote a customer focused mindset within the branch Work collaboratively with our field based teams to ensure that we are maximising on customer opportunity Average of 46 hours per week, Monday to Friday from 8am 6pm and alternate Saturdays from 8am 4pm Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Why Work for LKQ People First:We value our employees just as much as our customers. Work-Life Balance:Flexible working options to support your lifestyle. Career Growth:Genuine opportunities for progression in a thriving industry. Passion for Excellence:Join a team dedicated to being the best at what we do.
Oct 08, 2026
Full time
Take the lead at LKQ UK & Ireland as a Branch Manager, where you'll be responsible for driving performance, leading a dedicated team, and delivering outstanding service to our customers. You'll oversee all aspects of branch operations, from sales and logistics to team development and customer satisfaction. If you're a results-focused leader with a passion for excellence, this is the perfect opportunity to make your mark. What we offer Competitive Salary- We regularly review our salaries to keep your earnings competitive. Enhanced Annual Leave (Including Bank Holidays)- Enjoy a great work-life balance with plenty of time off to recharge. Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe. Life Assurance for Peace of Mind- Providing financial security for you and your loved ones. 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it. Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs. Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits. Cycle to Work Scheme- Save money while staying active with tax-free bike purchases. Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products. Key Responsibilities Leading and motivating a large team to put their best foot forward this includes line management responsibility for the branch team Full responsibility for all sales, operations, resource and customer service within the branch in order to ensure that we hit our daily sales targets and operational KPIs Have an enthusiastic willingness to have a daily involvement in HR, performance management, succession planning and recruitment our people are our most valuable asset Ensure compliance with Health and Safety and branch standards we need you to lead from the front and drive our safety first culture Actively demonstrate behaviour in line with our Company core values Promote a customer focused mindset within the branch Work collaboratively with our field based teams to ensure that we are maximising on customer opportunity Average of 46 hours per week, Monday to Friday from 8am 6pm and alternate Saturdays from 8am 4pm Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Why Work for LKQ People First:We value our employees just as much as our customers. Work-Life Balance:Flexible working options to support your lifestyle. Career Growth:Genuine opportunities for progression in a thriving industry. Passion for Excellence:Join a team dedicated to being the best at what we do.
Wynnstay Group Plc
Regional Compliance & Assurance Manager - North Wales
Wynnstay Group Plc
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the North Wales region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region. Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of probation. 25 days'annual leave plus UK bank holidays. Employee discount at Wynnstay Stores. Ongoing training and professional development opportunities. Opportunity to join a supportive, values-led organisation with a turnover of over 500 million and more than 900 colleagues nationwide. Location: Field-based, North Wales Region Reporting To: National Stores Compliance Manager Ready to help our stores stay safe, compliant and audit-ready? Join Wynnstay and play a key role in reducing risk, improving standards and building lasting compliance capability across our retail network
Oct 08, 2026
Full time
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the North Wales region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region. Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of probation. 25 days'annual leave plus UK bank holidays. Employee discount at Wynnstay Stores. Ongoing training and professional development opportunities. Opportunity to join a supportive, values-led organisation with a turnover of over 500 million and more than 900 colleagues nationwide. Location: Field-based, North Wales Region Reporting To: National Stores Compliance Manager Ready to help our stores stay safe, compliant and audit-ready? Join Wynnstay and play a key role in reducing risk, improving standards and building lasting compliance capability across our retail network
Wynnstay Group Plc
Regional Compliance & Assurance Manager - South West
Wynnstay Group Plc
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the South West region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of probation. 25 days annual leave plus UK bank holidays.Employee discount at Wynnstay Stores. Ongoing training and professional development opportunities. Opportunity to join a supportive, values-led organisation with a turnover of over 500 million and more than 900 colleagues nationwide. Location: Field-based, South West Region Reporting To: National Stores Compliance Manager Ready to help our stores stay safe, compliant and audit-ready? Join Wynnstay and play a key role in reducing risk, improving standards and building lasting compliance capability across our retail network.
Oct 08, 2026
Full time
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the South West region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of probation. 25 days annual leave plus UK bank holidays.Employee discount at Wynnstay Stores. Ongoing training and professional development opportunities. Opportunity to join a supportive, values-led organisation with a turnover of over 500 million and more than 900 colleagues nationwide. Location: Field-based, South West Region Reporting To: National Stores Compliance Manager Ready to help our stores stay safe, compliant and audit-ready? Join Wynnstay and play a key role in reducing risk, improving standards and building lasting compliance capability across our retail network.
Supreme Recruitment Services Limited
Counterbalance Forklift Driver Nights
Supreme Recruitment Services Limited Watford, Hertfordshire
Supreme Recruitment are seeking a motivated and energetic Counterbalance Forklift Driver to join our clients night shift team. In this vital role, you will operate a counterbalance forklift to efficiently load, unload, and move materials within a warehouse environment. Your expertise will ensure smooth warehouse operations, maintain safety standards, and support the overall flow of goods. This position offers an exciting opportunity to contribute to a dynamic logistics team while honing your mechanical skills and warehouse experience. Shift - 9pm until 5am Pattern - Monday night - Saturday Morning. Temp to Perm Pay - £15 per hour Ideal candidate needs to be consistent and committed to the position. Must be able to drive due to location and working hours. Responsibilities Ensuring quality of load & transhipment of freight through the hub to its destination whether to place into a bay location or to place on to a waiting vehicle or standing trailer; Performing routine pre-inspections to ensure equipment is suitable for use and reporting issues; To provide information and to professionally communicate with customer vehicle drivers, if and when the need arises; Ensure damaged product/poorly presented vehicle/site damage and equipment damage etc is reported to the appropriate person or department; Operate equipment to perform work requirements and follow all risk assessments & safe systems of work associated; Ensuring all floor hazards are removed from working areas immediately, i.e. pallet bases, blocks of wood, banding materials, polythene wrap, spills and other discarded items; To use all equipment in a safe and professional manner, using the equipment supplied to unload & load vehicles, inbound or out bound of the site upon request; Operate all equipment in line with surroundings and prevailing conditions; Ensuring segregation barriers are in place and drivers are at front of vehicle or sitting in the vehicle before attempting to process; Ensure all freight damages and potential damages are reported to your line manager or the QA department; Working towards and supporting Company goals, values and objectives; Help create a positive safety culture and make an effective contribution to the business Requirements Proven experience operating a counterbalance forklift in a warehouse setting Familiarity with warehouse management systems for inventory tracking and documentation Mechanical knowledge for basic equipment repair and troubleshooting Ability to handle heavy lifting safely and efficiently during daily tasks Strong understanding of materials handling, shipping, and receiving procedures Basic math skills for measurements, counts, and inventory calculations Warehouse experience that demonstrates reliability, safety awareness, and teamwork skills Join in this fast-paced role where your skills will directly impact our operational success! We value energetic individuals who are eager to contribute their expertise in a collaborative environment.
Oct 08, 2026
Full time
Supreme Recruitment are seeking a motivated and energetic Counterbalance Forklift Driver to join our clients night shift team. In this vital role, you will operate a counterbalance forklift to efficiently load, unload, and move materials within a warehouse environment. Your expertise will ensure smooth warehouse operations, maintain safety standards, and support the overall flow of goods. This position offers an exciting opportunity to contribute to a dynamic logistics team while honing your mechanical skills and warehouse experience. Shift - 9pm until 5am Pattern - Monday night - Saturday Morning. Temp to Perm Pay - £15 per hour Ideal candidate needs to be consistent and committed to the position. Must be able to drive due to location and working hours. Responsibilities Ensuring quality of load & transhipment of freight through the hub to its destination whether to place into a bay location or to place on to a waiting vehicle or standing trailer; Performing routine pre-inspections to ensure equipment is suitable for use and reporting issues; To provide information and to professionally communicate with customer vehicle drivers, if and when the need arises; Ensure damaged product/poorly presented vehicle/site damage and equipment damage etc is reported to the appropriate person or department; Operate equipment to perform work requirements and follow all risk assessments & safe systems of work associated; Ensuring all floor hazards are removed from working areas immediately, i.e. pallet bases, blocks of wood, banding materials, polythene wrap, spills and other discarded items; To use all equipment in a safe and professional manner, using the equipment supplied to unload & load vehicles, inbound or out bound of the site upon request; Operate all equipment in line with surroundings and prevailing conditions; Ensuring segregation barriers are in place and drivers are at front of vehicle or sitting in the vehicle before attempting to process; Ensure all freight damages and potential damages are reported to your line manager or the QA department; Working towards and supporting Company goals, values and objectives; Help create a positive safety culture and make an effective contribution to the business Requirements Proven experience operating a counterbalance forklift in a warehouse setting Familiarity with warehouse management systems for inventory tracking and documentation Mechanical knowledge for basic equipment repair and troubleshooting Ability to handle heavy lifting safely and efficiently during daily tasks Strong understanding of materials handling, shipping, and receiving procedures Basic math skills for measurements, counts, and inventory calculations Warehouse experience that demonstrates reliability, safety awareness, and teamwork skills Join in this fast-paced role where your skills will directly impact our operational success! We value energetic individuals who are eager to contribute their expertise in a collaborative environment.
Branch Manager - Sheffield Glossop Road
Scrivens-Opticians- Sheffield, Yorkshire
About the role Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment. Responsibilities Lead and motivate your team to consistently provide outstanding customer service Manage all branch operations, including meeting sales targets and driving business growth Oversee staff training, coaching and performance management Ensure every customer receives expert advice and the highest quality of care Oversee stock management, compliance, and day-to-day branch efficiency Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence Engage with the local community to promote the branch and build strong customer relationships Maintain compliance with Company policies, health and safety standards and regulatory requirements What we're looking for We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities. Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required. If you thrive in a fast-paced, customer-focused environment and want to drive business performance, this role is for you. What we offer Competitive salary with performance-based incentives Opportunities for ongoing training, career progression and personal development The chance to lead and develop a supportive, passionate team A family-run company culture that values professionalism and a personal approach A rewarding benefits package including staff discounts and pension scheme 28 days annual leave including bank holidays (pro-rata) Generous staff discount scheme
Oct 08, 2026
Full time
About the role Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment. Responsibilities Lead and motivate your team to consistently provide outstanding customer service Manage all branch operations, including meeting sales targets and driving business growth Oversee staff training, coaching and performance management Ensure every customer receives expert advice and the highest quality of care Oversee stock management, compliance, and day-to-day branch efficiency Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence Engage with the local community to promote the branch and build strong customer relationships Maintain compliance with Company policies, health and safety standards and regulatory requirements What we're looking for We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities. Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required. If you thrive in a fast-paced, customer-focused environment and want to drive business performance, this role is for you. What we offer Competitive salary with performance-based incentives Opportunities for ongoing training, career progression and personal development The chance to lead and develop a supportive, passionate team A family-run company culture that values professionalism and a personal approach A rewarding benefits package including staff discounts and pension scheme 28 days annual leave including bank holidays (pro-rata) Generous staff discount scheme
Wynnstay Group Plc
Regional Compliance & Assurance Manager - Central Eng & Wales
Wynnstay Group Plc
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the Central England & Wales region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region. Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of
Oct 08, 2026
Full time
Role Overview Wynnstay Group is looking for a proactive and detail-focused Regional Compliance & Assurance Manager to provide independent assurance across our retail store network throughout the Central England & Wales region. This is an exciting opportunity for an experienced compliance professional who combines strong auditing skills with a practical, coaching-led approach. Working closely with Store Managers and their teams, you will help ensure stores remain safe, compliant and audit-ready, while building understanding and ownership of compliance standards across the business. You will play a key role in identifying risks, assessing compliance against internal standards and regulatory requirements, and supporting colleagues to implement sustainable improvements. Through a combination of scheduled audits, follow-up reviews and hands-on coaching, you will help create a culture where compliance is understood, embedded and maintained every day. This is a highly visible field-based role that requires excellent judgement, attention to detail and the confidence to challenge constructively. You will work independently across multiple locations while collaborating with operational and compliance teams to share best practice, monitor performance and strengthen compliance capability throughout the region. If you enjoy helping teams succeed, solving problems at their root cause and making a tangible impact on business standards and risk management, this role offers an excellent opportunity to do so within a growing agricultural and rural retail business. Responsibilities Delivering scheduled and unannounced compliance audits across stores within the allocated region. Assessing compliance against Wynnstay policies, regulatory requirements and relevant industry standards and codes of practice. Producing clear and accurate audit reports, documenting findings and identifying areas for improvement. Agreeing corrective actions with store management teams and monitoring progress through to completion. Conducting follow-up visits and reviews to ensure actions have been implemented effectively and improvements have been sustained. Identifying, investigating and escalating recurring, systemic or significant compliance risks. Providing assurance over food and feed hygiene, Health & Safety, Trading Standards, VMD, UFAS, FIAS, BASIS, FACTS and AHDA requirements where applicable. Reviewing compliance relating to product storage, handling, segregation, traceability, recalls, controlled products, environmental requirements, transport and fire procedures. Verifying the accuracy and completeness of compliance records and documentation. Using audit outcomes to provide practical coaching, guidance and refresher training to colleagues. Supporting Store Managers and teams in developing ownership and accountability for compliance standards. Sharing best practice and lessons learned across the region to drive continuous improvement. Supporting compliance activities associated with new store openings, acquisitions and integration projects. Monitoring regional compliance performance and identifying trends, recurring themes and emerging risks. Producing reports on audit outcomes, compliance performance and overdue actions for management review. Supporting the National Stores Compliance Manager in delivering compliance assurance across the wider store estate. Promoting a positive compliance culture through effective communication, coaching and engagement. Contributing to agreed business objectives and complying with all company policies and procedures. What We're Looking For Essential Experience within compliance, quality assurance, audit, Health & Safety or another regulated environment. Practical auditing, inspection or compliance monitoring experience. Strong understanding of regulatory compliance, risk management and effective control frameworks. The ability to assess standards objectively and identify material risks and non-conformances. Excellent communication and interpersonal skills, with the confidence to challenge constructively and professionally. Strong coaching and influencing skills, with the ability to translate technical requirements into practical guidance. Excellent organisation and attention to detail. The ability to work independently across multiple locations while managing competing priorities. Experience monitoring actions, maintaining records and following issues through to resolution. Strong problem-solving skills with a root-cause approach to improving compliance performance. Competent IT skills and the ability to produce accurate reports and compliance documentation. Full UK driving licence and willingness to travel extensively throughout the region. Desirable Knowledge of agricultural, feed, retail or manufacturing environments. Experience working with standards or regulatory frameworks including VMD, UFAS, FIAS, BASIS, FACTS, AHDA or Trading Standards. Formal audit, compliance, quality or Health & Safety qualifications. Experience delivering compliance-related training or coaching programmes. Experience supporting multi-site operations or geographically dispersed teams. Understanding of continuous improvement methodologies and corrective action processes. Benefits Competitive salary. Company vehicle or vehicle allowance. Employee Assistance Programme with BUPA. Company profit related pay scheme. Life assurance of twice your salary following successful completion of
Associate, LDI Client Management
Columbia Threadneedle Investments
Columbia Threadneedle Investments is seeking an Associate Client Manager for the UK & Irish LDI Client Management team. You will support day to day client relationships, onboarding, and mandate changes, coordinating with Portfolio Managers, Trading, and Operations to ensure accurate execution and regulatory compliance. The role involves servicing institutional pension clients, preparing materials for meetings, and maintaining audit trails.
Oct 08, 2026
Full time
Columbia Threadneedle Investments is seeking an Associate Client Manager for the UK & Irish LDI Client Management team. You will support day to day client relationships, onboarding, and mandate changes, coordinating with Portfolio Managers, Trading, and Operations to ensure accurate execution and regulatory compliance. The role involves servicing institutional pension clients, preparing materials for meetings, and maintaining audit trails.
Michael Page
Warehouse Solutions Design Manager
Michael Page
The role of Solutions Design Manager involves creating innovative and efficient solutions to meet operational and business needs within the transport and distribution sector. This position requires a strong focus on logistics and the ability to deliver measurable improvements. Client Details This is an opportunity to join a well-established organisation within the transport and distribution industry. The company operates as a large sized 3PL and is recognised for its commitment to operational excellence and delivering tailored solutions for its clients. Description Develop and implement effective solutions to optimise logistics operations. Analyse current processes and identify opportunities for improvement. Collaborate with internal teams to design and execute strategic initiatives. Create detailed project plans and ensure timely delivery of solutions. Present proposals and reports to stakeholders, ensuring clear communication of objectives. Maintain alignment with industry standards and best practices in transport and distribution. Monitor project outcomes to ensure objectives are met and sustained. Provide technical support and guidance to operational teams as required. Profile A successful Solutions Design Manager should have: A background in logistics or a related field within the warehousing and 3PL sector . Strong analytical and problem-solving skills with a focus on operational efficiency. Experience in developing and implementing innovative solutions. Excellent communication skills, both written and verbal, for stakeholder engagement. Proficiency in relevant software and tools to support design and analysis (Autocad, sketch up, CLASS). Attention to detail and the ability to manage multiple projects effectively. Job Offer Competitive salary ranging from £70,000 to £80,000 per annum. Car allowance/ Company car and a 10% bonus as part of the benefits package. Permanent position offering stability and career growth opportunities. A collaborative and professional work environment within the logistics sector. Based in Northamptonshire 2-3 days per week in the office/ DC's/ customer locations. If you are ready to take the next step in your career as a Solutions Design Manager, apply today to join this exciting role in the transport and distribution industry.
Oct 08, 2026
Full time
The role of Solutions Design Manager involves creating innovative and efficient solutions to meet operational and business needs within the transport and distribution sector. This position requires a strong focus on logistics and the ability to deliver measurable improvements. Client Details This is an opportunity to join a well-established organisation within the transport and distribution industry. The company operates as a large sized 3PL and is recognised for its commitment to operational excellence and delivering tailored solutions for its clients. Description Develop and implement effective solutions to optimise logistics operations. Analyse current processes and identify opportunities for improvement. Collaborate with internal teams to design and execute strategic initiatives. Create detailed project plans and ensure timely delivery of solutions. Present proposals and reports to stakeholders, ensuring clear communication of objectives. Maintain alignment with industry standards and best practices in transport and distribution. Monitor project outcomes to ensure objectives are met and sustained. Provide technical support and guidance to operational teams as required. Profile A successful Solutions Design Manager should have: A background in logistics or a related field within the warehousing and 3PL sector . Strong analytical and problem-solving skills with a focus on operational efficiency. Experience in developing and implementing innovative solutions. Excellent communication skills, both written and verbal, for stakeholder engagement. Proficiency in relevant software and tools to support design and analysis (Autocad, sketch up, CLASS). Attention to detail and the ability to manage multiple projects effectively. Job Offer Competitive salary ranging from £70,000 to £80,000 per annum. Car allowance/ Company car and a 10% bonus as part of the benefits package. Permanent position offering stability and career growth opportunities. A collaborative and professional work environment within the logistics sector. Based in Northamptonshire 2-3 days per week in the office/ DC's/ customer locations. If you are ready to take the next step in your career as a Solutions Design Manager, apply today to join this exciting role in the transport and distribution industry.
Michael Page
Senior Solutions Design manager
Michael Page Northampton, Northamptonshire
The Senior Solutions Design Manager role focuses on designing compelling warehouse contract logistics solutions. This permanent hybrid position based 1-2 days in Northampton offers the opportunity to lead solutions design projects for new tender, and also optimise operations for existing customers. Client Details This organisation operates within the Third party Logistics sector (3PL / Contract logistics) sector as a well-established Large company. They are committed to delivering innovative and efficient logistics solutions tailored to meet the needs of their customers. Description Develop and implement tailored logistics solutions to meet client requirements. Manage the end-to-end design process for distribution and supply chain projects. Collaborate with internal teams and stakeholders to ensure seamless project execution. Analyse operational data to identify areas for improvement and optimise processes. Prepare and present detailed proposals and design solutions to clients and senior management. Ensure compliance with industry standards and regulations throughout project delivery. Monitor project performance and provide regular updates to stakeholders. Support the development of innovative strategies to enhance service offerings. Profile A successful Senior Solutions Design Manager should have: A strong background in logistics or supply chain management within the transport and distribution industry. Proven expertise in designing and implementing distribution solutions. Experience collaborating with cross-functional teams to achieve project goals. Excellent analytical skills and a data-driven approach to problem-solving. Experience analysing data (excel) Expertise using warehouse design /layout tools (AutoCAD, CLASS, Sketch up) Strong communication skills, with the ability to present complex ideas clearly. A commitment to delivering high-quality results while meeting deadlines. Job Offer A competitive salary of £75,000 - £85,000 per annum. Additional benefits including a company car or car allowance and performance-related bonus. A permanent position with opportunities for career progression. This is a hybrid role based from the office (1/2 days per week) with some national travel The chance to work in a well-established company within the transport and distribution industry. An engaging role with the opportunity to lead impactful projects in logistics. If you are ready to take the next step in your career as a Senior Solutions Design Manager, we encourage you to apply today!
Oct 08, 2026
Full time
The Senior Solutions Design Manager role focuses on designing compelling warehouse contract logistics solutions. This permanent hybrid position based 1-2 days in Northampton offers the opportunity to lead solutions design projects for new tender, and also optimise operations for existing customers. Client Details This organisation operates within the Third party Logistics sector (3PL / Contract logistics) sector as a well-established Large company. They are committed to delivering innovative and efficient logistics solutions tailored to meet the needs of their customers. Description Develop and implement tailored logistics solutions to meet client requirements. Manage the end-to-end design process for distribution and supply chain projects. Collaborate with internal teams and stakeholders to ensure seamless project execution. Analyse operational data to identify areas for improvement and optimise processes. Prepare and present detailed proposals and design solutions to clients and senior management. Ensure compliance with industry standards and regulations throughout project delivery. Monitor project performance and provide regular updates to stakeholders. Support the development of innovative strategies to enhance service offerings. Profile A successful Senior Solutions Design Manager should have: A strong background in logistics or supply chain management within the transport and distribution industry. Proven expertise in designing and implementing distribution solutions. Experience collaborating with cross-functional teams to achieve project goals. Excellent analytical skills and a data-driven approach to problem-solving. Experience analysing data (excel) Expertise using warehouse design /layout tools (AutoCAD, CLASS, Sketch up) Strong communication skills, with the ability to present complex ideas clearly. A commitment to delivering high-quality results while meeting deadlines. Job Offer A competitive salary of £75,000 - £85,000 per annum. Additional benefits including a company car or car allowance and performance-related bonus. A permanent position with opportunities for career progression. This is a hybrid role based from the office (1/2 days per week) with some national travel The chance to work in a well-established company within the transport and distribution industry. An engaging role with the opportunity to lead impactful projects in logistics. If you are ready to take the next step in your career as a Senior Solutions Design Manager, we encourage you to apply today!
Commissioning Engineer
Tishman Speyer Properties Ottershaw, Surrey
At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.Reimagine What's PossibleAt Air Products, we have been helping our customers to become more productive, energy efficient and sustainable for more than 85 years. With approximately 20,000 employees and operations in over 50 countries, we serve customers across a wide range of industries from food and beverage to medical, energy and transportation. We supply a unique portfolio of atmospheric and process gases, equipment, and services.An opportunity exists within our Commissioning Team for an ambitious Commissioning Engineer to be based in our European Head Office in Chertsey, Surrey and mobilise to project sites as required.The Commissioning Engineer will;Lead and implement safe, compliant commissioning and start-up activities for Air Separation Units (ASUs) and other industrial gas plants across Europe and Africa.Own commissioning and start-up planning for complex, multi-discipline plant systems and interfaces.Coordinate site teams, engineering teams, vendors and project management to resolve technical and delivery issues.Apply sound engineering judgement to process systems, plant operations and high-risk start-up activities.Support broader project engineering and delivery priorities (including construction) between active commissioning assignments.Work autonomously within approved project controls, HSE requirements and regulatory obligations.Key Responsibilities;Lead site commissioning, system handover, start-up and performance-support activities for ASUs and industrial gas facilities.Develop and maintain integrated commissioning and start-up schedules using Microsoft Project.Prepare commissioning strategies, execution plans, system priorities, resource requirements and progress updates.Coordinate technical workflows across construction, operations, engineering teams, vendors and project management.Identify and resolve commissioning risks, constraints, defects and interface issues through disciplined follow-up.Verify readiness for energisation, introduction of process fluids and start-up in accordance with approved procedures.Monitor schedule performance and communicate status, critical-path impacts and recovery actions to the Project Manager.Support project engineering work and broader project delivery goals outside active commissioning phases.Capture lessons learned and contribute to improved commissioning methods, planning and knowledge transfer.The role also supports the Project Manager as a Project Engineer outside active commissioning periods, connecting construction, engineering teams and project delivery.This role provides a development pathway toward future Commissioning Manager or Project Manager responsibilities.At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. We invite you to bring your diverse self and creativity to a company reimagining what's possible. Be part of our growth story and make a difference.We offer a competitive salary and benefits package, a culture of respect, challenge and innovation - with excellent opportunities for growth and development.Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.
Oct 08, 2026
Full time
At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.Reimagine What's PossibleAt Air Products, we have been helping our customers to become more productive, energy efficient and sustainable for more than 85 years. With approximately 20,000 employees and operations in over 50 countries, we serve customers across a wide range of industries from food and beverage to medical, energy and transportation. We supply a unique portfolio of atmospheric and process gases, equipment, and services.An opportunity exists within our Commissioning Team for an ambitious Commissioning Engineer to be based in our European Head Office in Chertsey, Surrey and mobilise to project sites as required.The Commissioning Engineer will;Lead and implement safe, compliant commissioning and start-up activities for Air Separation Units (ASUs) and other industrial gas plants across Europe and Africa.Own commissioning and start-up planning for complex, multi-discipline plant systems and interfaces.Coordinate site teams, engineering teams, vendors and project management to resolve technical and delivery issues.Apply sound engineering judgement to process systems, plant operations and high-risk start-up activities.Support broader project engineering and delivery priorities (including construction) between active commissioning assignments.Work autonomously within approved project controls, HSE requirements and regulatory obligations.Key Responsibilities;Lead site commissioning, system handover, start-up and performance-support activities for ASUs and industrial gas facilities.Develop and maintain integrated commissioning and start-up schedules using Microsoft Project.Prepare commissioning strategies, execution plans, system priorities, resource requirements and progress updates.Coordinate technical workflows across construction, operations, engineering teams, vendors and project management.Identify and resolve commissioning risks, constraints, defects and interface issues through disciplined follow-up.Verify readiness for energisation, introduction of process fluids and start-up in accordance with approved procedures.Monitor schedule performance and communicate status, critical-path impacts and recovery actions to the Project Manager.Support project engineering work and broader project delivery goals outside active commissioning phases.Capture lessons learned and contribute to improved commissioning methods, planning and knowledge transfer.The role also supports the Project Manager as a Project Engineer outside active commissioning periods, connecting construction, engineering teams and project delivery.This role provides a development pathway toward future Commissioning Manager or Project Manager responsibilities.At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. We invite you to bring your diverse self and creativity to a company reimagining what's possible. Be part of our growth story and make a difference.We offer a competitive salary and benefits package, a culture of respect, challenge and innovation - with excellent opportunities for growth and development.Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.
RJUK
Store Manager
RJUK City, Cardiff
Store Manager Cardiff Fashion Accessories A bold, design-led women s fashion retailer is searching for a Store Manager who brings style, pace and strong commercial instinct. This boutique needs an inspiring leader who thrives in a trend-driven environment and knows how to convert footfall into loyal, returning customers while building a high-performing team. Key Responsibilities Lead, coach and develop a motivated team to deliver exceptional service and strong commercial results. Drive sales performance through effective KPI management and daily floor leadership. Maintain impeccable store standards, visual presentation and operational excellence. Create a positive, inclusive and collaborative team culture. Oversee recruitment, onboarding, training and ongoing staff development. Manage stock levels, replenishment, deliveries and store operations. Ensure compliance with company policies, procedures and health & safety standards. Represent the brand values through confident leadership, communication and customer engagement About You Previous experience as a Store Manager or Assistant Store Manager within fashion, accessories or beauty retail. Proven track record of driving sales, achieving KPIs and elevating customer experience. Strong leadership skills with the ability to inspire, empower and develop a team. Customer-centric mindset with a natural ability to build rapport and create loyalty. Excellent organisational, operational and problem-solving skills. Leads from the front, sets the tone and creates a high-energy environment. Flexible to work weekends, evenings and peak trading periods. What s on Offer A competitive salary and benefits package, plus the opportunity to shape and grow a stylish, fast-paced and design-led retail environment.
Oct 08, 2026
Full time
Store Manager Cardiff Fashion Accessories A bold, design-led women s fashion retailer is searching for a Store Manager who brings style, pace and strong commercial instinct. This boutique needs an inspiring leader who thrives in a trend-driven environment and knows how to convert footfall into loyal, returning customers while building a high-performing team. Key Responsibilities Lead, coach and develop a motivated team to deliver exceptional service and strong commercial results. Drive sales performance through effective KPI management and daily floor leadership. Maintain impeccable store standards, visual presentation and operational excellence. Create a positive, inclusive and collaborative team culture. Oversee recruitment, onboarding, training and ongoing staff development. Manage stock levels, replenishment, deliveries and store operations. Ensure compliance with company policies, procedures and health & safety standards. Represent the brand values through confident leadership, communication and customer engagement About You Previous experience as a Store Manager or Assistant Store Manager within fashion, accessories or beauty retail. Proven track record of driving sales, achieving KPIs and elevating customer experience. Strong leadership skills with the ability to inspire, empower and develop a team. Customer-centric mindset with a natural ability to build rapport and create loyalty. Excellent organisational, operational and problem-solving skills. Leads from the front, sets the tone and creates a high-energy environment. Flexible to work weekends, evenings and peak trading periods. What s on Offer A competitive salary and benefits package, plus the opportunity to shape and grow a stylish, fast-paced and design-led retail environment.
Zachary Daniels Recruitment
Store Manager
Zachary Daniels Recruitment Farnborough, Hampshire
Store Manager Farnborough Up to 38,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading retailer in the search for an exceptional Store Manager in Farnborough. With a competitive salary, strong benefits and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success by driving performance, leading a high-energy team and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas and merchandising. Maintain the highest standards of compliance, health & safety and store presentation. Analyse sales data, monitor trends and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Branch Manager or General Manager Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 38,000 per year, with regular reviews based on performance. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BH37606
Oct 08, 2026
Full time
Store Manager Farnborough Up to 38,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading retailer in the search for an exceptional Store Manager in Farnborough. With a competitive salary, strong benefits and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success by driving performance, leading a high-energy team and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas and merchandising. Maintain the highest standards of compliance, health & safety and store presentation. Analyse sales data, monitor trends and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Branch Manager or General Manager Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 38,000 per year, with regular reviews based on performance. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BH37606
Pharmacy Manager (Non Pharmacist Manager)
PHOENIX Medical Supplies Ltd. Wales, Yorkshire
Are you a passionate and dedicated pharmacy professional looking to lead a dynamic and forward-thinking team? Look no further! We are currently seeking a dedicated and highly skilled Non Pharmacist Manager to join our team. As a manager, you will play a vital role in improving the health and well-being of our patients through your leadership and customer-centric approach. This is a unique opportunity for an individual who is motivated to expand their skillset and advance their career while making a real difference in the lives of others. We are seeking a hands-on individual who possesses strong leadership abilities and is committed to building strong relationships with customers and providing a range of services in a busy community pharmacy setting. We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. Total Working Hours: 32 Working Pattern: To be discussed at interview Rate of Pay: ROP plus £1.44 Supplement Branch Name: Coleshill Street Branch Address: Coleshill Street, Holywell, Flintshire, CH8 7RS About our companyAt Rowlands, we strive for excellence in everything we do, and put our customers' needs at the forefront of our priorities. Our network of over 400 community pharmacies work tirelessly to support the health and well-being of our communities, every day. By providing accessible and comprehensive health services, we strive to empower individuals to lead longer, healthier, and happier lives. We take great pride in the positive impact we make in the communities we serve. As the Pharmacy Manager, you will be responsible for overseeing the daily operations of the pharmacy, including managing the team, ensuring that all necessary tasks are completed efficiently, and implementing new initiatives to drive business growth. You will also have a key role in promoting and delivering services within the team and providing a great customer experience within the pharmacy. We are looking for a candidate with a proven track record in community pharmacy management and a commitment to staying up-to-date with industry trends and developments. You should also have a positive attitude and embrace change, as well as a passion for providing outstanding patient care and healthcare in your local community. In return, we offer a competitive salary package, excellent development and career opportunities, and a Choices-benefits program. We also have long service awards for our team members.
Oct 08, 2026
Full time
Are you a passionate and dedicated pharmacy professional looking to lead a dynamic and forward-thinking team? Look no further! We are currently seeking a dedicated and highly skilled Non Pharmacist Manager to join our team. As a manager, you will play a vital role in improving the health and well-being of our patients through your leadership and customer-centric approach. This is a unique opportunity for an individual who is motivated to expand their skillset and advance their career while making a real difference in the lives of others. We are seeking a hands-on individual who possesses strong leadership abilities and is committed to building strong relationships with customers and providing a range of services in a busy community pharmacy setting. We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. Total Working Hours: 32 Working Pattern: To be discussed at interview Rate of Pay: ROP plus £1.44 Supplement Branch Name: Coleshill Street Branch Address: Coleshill Street, Holywell, Flintshire, CH8 7RS About our companyAt Rowlands, we strive for excellence in everything we do, and put our customers' needs at the forefront of our priorities. Our network of over 400 community pharmacies work tirelessly to support the health and well-being of our communities, every day. By providing accessible and comprehensive health services, we strive to empower individuals to lead longer, healthier, and happier lives. We take great pride in the positive impact we make in the communities we serve. As the Pharmacy Manager, you will be responsible for overseeing the daily operations of the pharmacy, including managing the team, ensuring that all necessary tasks are completed efficiently, and implementing new initiatives to drive business growth. You will also have a key role in promoting and delivering services within the team and providing a great customer experience within the pharmacy. We are looking for a candidate with a proven track record in community pharmacy management and a commitment to staying up-to-date with industry trends and developments. You should also have a positive attitude and embrace change, as well as a passion for providing outstanding patient care and healthcare in your local community. In return, we offer a competitive salary package, excellent development and career opportunities, and a Choices-benefits program. We also have long service awards for our team members.
Cottrell Moore Ltd
Warehouse Manager
Cottrell Moore Ltd Colchester, Essex
Warehouse Manager Location: Colchester, CO6 Salary: Dependent on experience Hours: Monday to Friday 8am to 5.30pm (45 hours per week including unpaid break) About the Role: A well-established food manufacturing business is seeking a hands-on Warehouse Manager to lead its warehouse operations. As Warehouse Manager, you will play a pivotal role in ensuring the smooth, efficient, and compliant operation of warehouse and distribution activities. As the site is located in an area with limited public transport links, a UK driving licence and access to a vehicle are essential. Benefits: 33 days annual leave, including bank holidays Enhanced sick pay after one year of service Pension scheme Staff discount on products Employee discount platform Employee Assistance Programme (EAP) and HR support Free onsite parking PPE provided Uniform provided Key responsibilities: Oversee all day-to-day warehouse operations, overseeing goods-in, storage, order picking, and product dispatch. Manage and develop a high-performing warehouse team, promoting accountability, communication, and continuous improvement. Maintain accurate stock control, driving FIFO/FEFO compliance and excellent inventory visibility. Champion food safety, hygiene, and health & safety standards, keeping the site audit-ready at all times. Coordinate with logistics partners to ensure efficient and reliable transport operations. Turn production plans into effective picking and dispatch schedules, proactively managing risks and priorities. Drive the use of OrderWise and support the transition to streamlined, paperless processes. Identify and deliver improvements in stock accuracy, efficiency, productivity, and waste reduction. Requirements: Valid right to work in the UK Previous warehouse management experience within a food manufacturing or fresh produce environment. Proven experience leading, developing, and motivating warehouse teams. Strong knowledge of warehouse systems (WMS/ERP), stock control, and FIFO/FEFO processes. Food Safety Level 3 and forklift licences are a bonus. Comfortable making decisions and leading in a fast-paced operational environment Positive attitude with a strong work ethic and continuous improvement mindset
Oct 08, 2026
Full time
Warehouse Manager Location: Colchester, CO6 Salary: Dependent on experience Hours: Monday to Friday 8am to 5.30pm (45 hours per week including unpaid break) About the Role: A well-established food manufacturing business is seeking a hands-on Warehouse Manager to lead its warehouse operations. As Warehouse Manager, you will play a pivotal role in ensuring the smooth, efficient, and compliant operation of warehouse and distribution activities. As the site is located in an area with limited public transport links, a UK driving licence and access to a vehicle are essential. Benefits: 33 days annual leave, including bank holidays Enhanced sick pay after one year of service Pension scheme Staff discount on products Employee discount platform Employee Assistance Programme (EAP) and HR support Free onsite parking PPE provided Uniform provided Key responsibilities: Oversee all day-to-day warehouse operations, overseeing goods-in, storage, order picking, and product dispatch. Manage and develop a high-performing warehouse team, promoting accountability, communication, and continuous improvement. Maintain accurate stock control, driving FIFO/FEFO compliance and excellent inventory visibility. Champion food safety, hygiene, and health & safety standards, keeping the site audit-ready at all times. Coordinate with logistics partners to ensure efficient and reliable transport operations. Turn production plans into effective picking and dispatch schedules, proactively managing risks and priorities. Drive the use of OrderWise and support the transition to streamlined, paperless processes. Identify and deliver improvements in stock accuracy, efficiency, productivity, and waste reduction. Requirements: Valid right to work in the UK Previous warehouse management experience within a food manufacturing or fresh produce environment. Proven experience leading, developing, and motivating warehouse teams. Strong knowledge of warehouse systems (WMS/ERP), stock control, and FIFO/FEFO processes. Food Safety Level 3 and forklift licences are a bonus. Comfortable making decisions and leading in a fast-paced operational environment Positive attitude with a strong work ethic and continuous improvement mindset
Post Office Operations Manager
TGJones
Post Office Operations Manager £28,412 To be employed in this role you must be over the age of 18 and complete a safeguarding check. 3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems Training may take place at a different location - flexibility required! With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we've proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we're entering an exciting new chapter with bold ambitions to become 'Your Hub of the High Street'. About the role As a Post Office Operations Manager, you'll take the lead in running a high-performing post office branch embedded within our retail store. You'll manage a team of Counter Assistants, ensuring a consistently exceptional customer experience while maintaining robust compliance, operational accuracy, and commercial performance. Whether it's helping customers access essential financial services or ensuring the efficient handling of mail and parcels, your leadership will be at the heart of our community-focused service. Leading and motivating your team to deliver exceptional service across all post office counters and functions. Ensuring full compliance with Post Office Ltd. policies, procedures, and security standards. Managing financial accountability and operational performance, including daily reconciliations, branch audits, and cash handling protocols. Working with your Cluster Manager to implement the Trading Plan and translating scorecard data into clear actions that enhance both team performance and customer satisfaction. Creating a welcoming and inclusive environment where team members feel supported, developed, and empowered to grow their skills. About you We're looking for a capable and confident leader who thrives in a service-driven and highly regulated environment. You'll need to be both detail-focused and people-oriented, with a strong sense of purpose in delivering essential community services. As a Post Office Operations Manager, your integrity, precision, and leadership will help build trust with customers and bring out the best in your team. Previous management experience in a customer-facing retail, financial, or postal environment. Strong understanding of compliance, security, and regulatory requirements, ideally within a Post Office or similar regulated service. Experience leading teams in achieving KPIs and service goals, including transaction volumes, mystery shop scores, and customer satisfaction. An enthusiastic, hands on approach with the ability to support training, coaching, and the development of your team. Excellent organisational and communication skills, with the flexibility to respond quickly to changing priorities. About us Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that supports growth, values ideas, and believes in delivering excellent service to our communities. Whether you're looking to progress your career or take on a new challenge, you'll find TGJones to be a place where your efforts are recognised, and your development is supported. Company benefits for our store and post office colleagues include in-store employee discounts, generous 3rd party discounts, an employee assistance programme, flexible shifts, company pension, and more. At TGJones, we're committed to building an inclusive and welcoming workplace where everyone can be themselves and thrive. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help! Read Learn Play Bank Post
Oct 08, 2026
Full time
Post Office Operations Manager £28,412 To be employed in this role you must be over the age of 18 and complete a safeguarding check. 3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems Training may take place at a different location - flexibility required! With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we've proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we're entering an exciting new chapter with bold ambitions to become 'Your Hub of the High Street'. About the role As a Post Office Operations Manager, you'll take the lead in running a high-performing post office branch embedded within our retail store. You'll manage a team of Counter Assistants, ensuring a consistently exceptional customer experience while maintaining robust compliance, operational accuracy, and commercial performance. Whether it's helping customers access essential financial services or ensuring the efficient handling of mail and parcels, your leadership will be at the heart of our community-focused service. Leading and motivating your team to deliver exceptional service across all post office counters and functions. Ensuring full compliance with Post Office Ltd. policies, procedures, and security standards. Managing financial accountability and operational performance, including daily reconciliations, branch audits, and cash handling protocols. Working with your Cluster Manager to implement the Trading Plan and translating scorecard data into clear actions that enhance both team performance and customer satisfaction. Creating a welcoming and inclusive environment where team members feel supported, developed, and empowered to grow their skills. About you We're looking for a capable and confident leader who thrives in a service-driven and highly regulated environment. You'll need to be both detail-focused and people-oriented, with a strong sense of purpose in delivering essential community services. As a Post Office Operations Manager, your integrity, precision, and leadership will help build trust with customers and bring out the best in your team. Previous management experience in a customer-facing retail, financial, or postal environment. Strong understanding of compliance, security, and regulatory requirements, ideally within a Post Office or similar regulated service. Experience leading teams in achieving KPIs and service goals, including transaction volumes, mystery shop scores, and customer satisfaction. An enthusiastic, hands on approach with the ability to support training, coaching, and the development of your team. Excellent organisational and communication skills, with the flexibility to respond quickly to changing priorities. About us Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that supports growth, values ideas, and believes in delivering excellent service to our communities. Whether you're looking to progress your career or take on a new challenge, you'll find TGJones to be a place where your efforts are recognised, and your development is supported. Company benefits for our store and post office colleagues include in-store employee discounts, generous 3rd party discounts, an employee assistance programme, flexible shifts, company pension, and more. At TGJones, we're committed to building an inclusive and welcoming workplace where everyone can be themselves and thrive. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help! Read Learn Play Bank Post
VodafoneThree
Governance Lead (MBNL)
VodafoneThree Newbury, Berkshire
Company Description VodafoneThree - Governance Lead (MBNL) Location Newbury + Hybrid Working Hours Full time 37.5 hours per week - Mon to Fri Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, wherewe'recontinually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do As Governance Manager, you will oversee contract governance, performance monitoring, documentation, and reporting for key partner and Network supplier contracts. You will support Contract Managers on major projects and ensure strong time management and expectation setting. You will work closely with MSA/MSP Contract Managers to maintain effective governance and build a solid understanding of each contract. You will prepare and distribute Governance Board packs and report on Vodafone and supplier compliance using Contract Watch. You will regularly engage with Network Design, Build, and Operations teams to ensure they manage their contractual obligations, track deviations with reasons, monitor risks and issues, and elevate key insights to the relevant Contract Manager. Preparation, planning and distribution of Governance Board packs to support the relevant contractual requirements and implement and run effective internal and or partner/supplier governance processes to track and report on VodafoneThree and Partner/Supplier compliance with all contractual obligations Strong knowledge/understanding of relevant contracts and able to explain how contracts work to operational stakeholders and refer issues on for specialist advice and support. Accountable for the high quality and accurate production of a monthly reporting suite shared with senior internal stakeholders demonstrating VF & suppliers performance against core contractual KPI's and Ad Hoc requests Highlighting contract obligation compliance issues with Senior Managers in a timely manner. Own continuous improvement in relation to governance and contractual compliance, ensuring monthly review of initiatives to drive efficiency and effectiveness. Collaborate with Networks teams and wider cross-functional teams to deliver high quality contractual obligation support and learning Lead Governance calls with partners and internal teams ensuring all key actions and notes are recorded, stored and followed up By providing a front door, assure on-boarding of new team members from across the business and undertake a quarterly review of existing team members working in the MBNL joint venture, and those working across MBNL and Beacon to ensure compliance. Qualifications Who you are Experience of working with reporting tools such as Contract Watch, using the data to drive improvement Demonstrate excellent presentation skills with an ability to take a complex topic and simplify the information for an exec audience Ability to identify and demonstrate data driven decisions Experience of commercial contracts and relationships with suppliers/partners Experience of working with data and producing reports. What We Offer great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. discounts, vouchers, a pension plan and loads more. learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches your skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Oct 08, 2026
Full time
Company Description VodafoneThree - Governance Lead (MBNL) Location Newbury + Hybrid Working Hours Full time 37.5 hours per week - Mon to Fri Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, wherewe'recontinually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do As Governance Manager, you will oversee contract governance, performance monitoring, documentation, and reporting for key partner and Network supplier contracts. You will support Contract Managers on major projects and ensure strong time management and expectation setting. You will work closely with MSA/MSP Contract Managers to maintain effective governance and build a solid understanding of each contract. You will prepare and distribute Governance Board packs and report on Vodafone and supplier compliance using Contract Watch. You will regularly engage with Network Design, Build, and Operations teams to ensure they manage their contractual obligations, track deviations with reasons, monitor risks and issues, and elevate key insights to the relevant Contract Manager. Preparation, planning and distribution of Governance Board packs to support the relevant contractual requirements and implement and run effective internal and or partner/supplier governance processes to track and report on VodafoneThree and Partner/Supplier compliance with all contractual obligations Strong knowledge/understanding of relevant contracts and able to explain how contracts work to operational stakeholders and refer issues on for specialist advice and support. Accountable for the high quality and accurate production of a monthly reporting suite shared with senior internal stakeholders demonstrating VF & suppliers performance against core contractual KPI's and Ad Hoc requests Highlighting contract obligation compliance issues with Senior Managers in a timely manner. Own continuous improvement in relation to governance and contractual compliance, ensuring monthly review of initiatives to drive efficiency and effectiveness. Collaborate with Networks teams and wider cross-functional teams to deliver high quality contractual obligation support and learning Lead Governance calls with partners and internal teams ensuring all key actions and notes are recorded, stored and followed up By providing a front door, assure on-boarding of new team members from across the business and undertake a quarterly review of existing team members working in the MBNL joint venture, and those working across MBNL and Beacon to ensure compliance. Qualifications Who you are Experience of working with reporting tools such as Contract Watch, using the data to drive improvement Demonstrate excellent presentation skills with an ability to take a complex topic and simplify the information for an exec audience Ability to identify and demonstrate data driven decisions Experience of commercial contracts and relationships with suppliers/partners Experience of working with data and producing reports. What We Offer great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. discounts, vouchers, a pension plan and loads more. learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches your skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Lidl GB
Retail Shift Manager
Lidl GB Crowborough, Sussex
Summary £15.45 - £15.95 per hour 30-35 hour contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Oct 08, 2026
Full time
Summary £15.45 - £15.95 per hour 30-35 hour contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
YO! RESTAURANT
Head Chef
YO! RESTAURANT Milton Keynes, Buckinghamshire
Head Chef Operations - Milton Keynes Contract: Full Time Salary: £37,300 - £39,300 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front - this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. Key Responsibilities As Head Chef, you'll take full ownership of the kitchen - leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform 50% off your food every time you dine with us for you and 3 friends Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid" 1/3 rd of our Restaurant menu is plant-led and we are pro
Oct 08, 2026
Full time
Head Chef Operations - Milton Keynes Contract: Full Time Salary: £37,300 - £39,300 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front - this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. Key Responsibilities As Head Chef, you'll take full ownership of the kitchen - leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform 50% off your food every time you dine with us for you and 3 friends Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid" 1/3 rd of our Restaurant menu is plant-led and we are pro
YO! RESTAURANT
Head Chef
YO! RESTAURANT Milton Keynes, Buckinghamshire
Head Chef Operations - Milton Keynes Contract: Full Time Salary: £37,300 - £39,300 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front - this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. Key Responsibilities As Head Chef, you'll take full ownership of the kitchen - leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform 50% off your food every time you dine with us for you and 3 friends Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid" 1/3 rd of our Restaurant menu is plant-led and we are pro
Oct 08, 2026
Full time
Head Chef Operations - Milton Keynes Contract: Full Time Salary: £37,300 - £39,300 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front - this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. Key Responsibilities As Head Chef, you'll take full ownership of the kitchen - leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform 50% off your food every time you dine with us for you and 3 friends Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid" 1/3 rd of our Restaurant menu is plant-led and we are pro
Customer Success Team Lead
Ocean Technologies Group
Description Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Application Deadline: 1 October 2026 Department: Revenue Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Team Lead The Customer Success Team Lead ) will play a pivotal role in ensuring our customers fully adopt their subscribed services and realise the value from them. This will naturally create satisfied customers, willing to renew YoY. The Customer Success Lead, which includes a handful of Key Accounts managed directly as a Key Account Customer Success Manager also. (This is a "lead by example" approach). The Customer Success Lead reports to the Regional Sales Director, and they have a total of 4 individual reports. These are split between x2 Key Account Customer Success Managers, and x2 "standard" Customer Success Managers. For Key Accounts, there is a 1:1 alignment between Key Account Managers and Key Account Customer Success Managers. For our Account Managers and "standard" Customer Success Managers, this is a 2:1 ratio. ("CS 5" as shown below, is also appointed to Agents within NEUR, albeit the Agents themselves do most of the heavy lifting). Key Responsibilities The Customer Success Lead, which includes a handful of Key Accounts managed directly as a Key Account Customer Success Manager also. (This is a "lead by example" approach). The Customer Success Lead reports to the Regional Sales Director, and they have a total of 4 individual reports. These are split between x2 Key Account Customer Success Managers, and x2 "standard" Customer Success Managers. For Key Accounts, there is a 1:1 alignment between Key Account Managers and Key Account Customer Success Managers. For our Account Managers and "standard" Customer Success Managers, this is a 2:1 ratio. ("CS 5" as shown below, is also appointed to Agents within NEUR, albeit the Agents themselves do most of the heavy lifting). Skills, Knowledge, and Experience Required Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client-facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem-solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data-driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast-paced environment Passion for customer success and a proactive mindset to deliver exceptional service.
Oct 08, 2026
Full time
Description Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Application Deadline: 1 October 2026 Department: Revenue Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Team Lead The Customer Success Team Lead ) will play a pivotal role in ensuring our customers fully adopt their subscribed services and realise the value from them. This will naturally create satisfied customers, willing to renew YoY. The Customer Success Lead, which includes a handful of Key Accounts managed directly as a Key Account Customer Success Manager also. (This is a "lead by example" approach). The Customer Success Lead reports to the Regional Sales Director, and they have a total of 4 individual reports. These are split between x2 Key Account Customer Success Managers, and x2 "standard" Customer Success Managers. For Key Accounts, there is a 1:1 alignment between Key Account Managers and Key Account Customer Success Managers. For our Account Managers and "standard" Customer Success Managers, this is a 2:1 ratio. ("CS 5" as shown below, is also appointed to Agents within NEUR, albeit the Agents themselves do most of the heavy lifting). Key Responsibilities The Customer Success Lead, which includes a handful of Key Accounts managed directly as a Key Account Customer Success Manager also. (This is a "lead by example" approach). The Customer Success Lead reports to the Regional Sales Director, and they have a total of 4 individual reports. These are split between x2 Key Account Customer Success Managers, and x2 "standard" Customer Success Managers. For Key Accounts, there is a 1:1 alignment between Key Account Managers and Key Account Customer Success Managers. For our Account Managers and "standard" Customer Success Managers, this is a 2:1 ratio. ("CS 5" as shown below, is also appointed to Agents within NEUR, albeit the Agents themselves do most of the heavy lifting). Skills, Knowledge, and Experience Required Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client-facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem-solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data-driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast-paced environment Passion for customer success and a proactive mindset to deliver exceptional service.

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