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Michael Page Finance
Senior Finance Analyst
Michael Page Finance Crawley, Sussex
You will assist the Finance Director (UK Reporting, Planning and Financial Control) in ensuring that strong financial control is exercised over the Company by ensuring compliance with Group and Company financial control procedures, as well as ensuring compliance with applicable financial reporting standards (IFRS and FRS 101). Client Details Large/global business based in Crawley. Description Lead detailed financial analysis of key general ledger balance sheet accounts , assessing the recoverability and integrity of carrying values, identifying emerging risks, and providing clear explanations of significant movements and trends. Deliver robust analysis of key income statement accounts , investigating material variances, challenging underlying assumptions, and providing meaningful insight into financial performance. Drive the identification and resolution of accounting errors and misclassifications , working with finance teams to ensure the general ledger accurately reflects the underlying commercial activity. Review and challenge key financial reconciliations , including payroll, inter-company and other material balance sheet accounts, ensuring reconciling items are appropriately investigated, resolved and controlled. Ensure financial alignment across UK and international business units on key project balances, identifying inconsistencies and supporting accurate accounting for complex multi-unit projects. Develop and maintain Accounting Policy Documents in line with Group requirements and IFRS, translating complex technical accounting requirements into clear and practical guidance for the business. Communicate and embed financial policies, accounting requirements and best-practice procedures across unit Financial Controllers, providing guidance and challenge where required. Provide technical accounting expertise on ad hoc reporting and finance projects , delivering analysis, interpretation and practical guidance to unit finance teams and senior stakeholders. Support the end-to-end management of the UK external audit , coordinating deliverables, maintaining the audit timetable, managing information requests and ensuring a high-quality, efficient audit process. Drive the implementation of financial control improvements arising from external audit activity , monitoring progress and assessing the effectiveness and sustainability of actions implemented. Support the design and enhancement of the internal control environment , ensuring compliance with Group requirements through effective control development, testing, monitoring and reporting. Identify and lead opportunities to leverage AI and automation within financial analysis and reporting , working collaboratively with UK in-house teams to develop and implement solutions that improve efficiency, insight and the quality of financial decision-making. Profile Qualified - ideally Big 4 Ability to manage multiple complex tasks simultaneously. Ability to manage own workload as well as contribute to team deadlines. Ability to work flexibly across multiple teams, prioritising tasks effectively based on business, commercial and legal requirements. Strong understanding of the principles and application of IFRS 15 and IFRS16. Good commercial and operational awareness. Strong MS Excel skills & use of IT tools. A curious approach to improving financial systems and tools, including an understanding of how AI can be used to improve financial information quality, speed of preparation, and insightful analysis. Job Offer £75,000 - £80,000 + Bonus and fantastic benefits !
Aug 24, 2026
Full time
You will assist the Finance Director (UK Reporting, Planning and Financial Control) in ensuring that strong financial control is exercised over the Company by ensuring compliance with Group and Company financial control procedures, as well as ensuring compliance with applicable financial reporting standards (IFRS and FRS 101). Client Details Large/global business based in Crawley. Description Lead detailed financial analysis of key general ledger balance sheet accounts , assessing the recoverability and integrity of carrying values, identifying emerging risks, and providing clear explanations of significant movements and trends. Deliver robust analysis of key income statement accounts , investigating material variances, challenging underlying assumptions, and providing meaningful insight into financial performance. Drive the identification and resolution of accounting errors and misclassifications , working with finance teams to ensure the general ledger accurately reflects the underlying commercial activity. Review and challenge key financial reconciliations , including payroll, inter-company and other material balance sheet accounts, ensuring reconciling items are appropriately investigated, resolved and controlled. Ensure financial alignment across UK and international business units on key project balances, identifying inconsistencies and supporting accurate accounting for complex multi-unit projects. Develop and maintain Accounting Policy Documents in line with Group requirements and IFRS, translating complex technical accounting requirements into clear and practical guidance for the business. Communicate and embed financial policies, accounting requirements and best-practice procedures across unit Financial Controllers, providing guidance and challenge where required. Provide technical accounting expertise on ad hoc reporting and finance projects , delivering analysis, interpretation and practical guidance to unit finance teams and senior stakeholders. Support the end-to-end management of the UK external audit , coordinating deliverables, maintaining the audit timetable, managing information requests and ensuring a high-quality, efficient audit process. Drive the implementation of financial control improvements arising from external audit activity , monitoring progress and assessing the effectiveness and sustainability of actions implemented. Support the design and enhancement of the internal control environment , ensuring compliance with Group requirements through effective control development, testing, monitoring and reporting. Identify and lead opportunities to leverage AI and automation within financial analysis and reporting , working collaboratively with UK in-house teams to develop and implement solutions that improve efficiency, insight and the quality of financial decision-making. Profile Qualified - ideally Big 4 Ability to manage multiple complex tasks simultaneously. Ability to manage own workload as well as contribute to team deadlines. Ability to work flexibly across multiple teams, prioritising tasks effectively based on business, commercial and legal requirements. Strong understanding of the principles and application of IFRS 15 and IFRS16. Good commercial and operational awareness. Strong MS Excel skills & use of IT tools. A curious approach to improving financial systems and tools, including an understanding of how AI can be used to improve financial information quality, speed of preparation, and insightful analysis. Job Offer £75,000 - £80,000 + Bonus and fantastic benefits !
Local Pensions Partnership
Business Intelligence (BI) Analyst
Local Pensions Partnership Preston, Lancashire
Business Intelligence (BI) Analyst Remote/Hybrid Working with 2 days in Preston, Lancashire Remote working contracts will be considered for candidates living 50+ miles from our offices in Preston £30k - 35k DOE, 37 hours a week Ready to turn data into meaningful insight? We're looking for a Business Intelligence Analyst to join our growing Business Intelligence team at LPPA. This is an excellent opportunity for someone with experience in reporting, analytics, management information (MI) or data analysis who wants to develop their career in Business Intelligence. You'll help deliver accurate reporting, dashboards and insights that support decision-making across our organisation, while continuing to build your technical skills in tools such as Power BI and Excel. Whether you're already working in a BI role or looking to take the next step from a reporting, MI or analytical position, this role offers the opportunity to learn, grow and make a real impact. Why join LPPA? At Local Pensions Partnership Administration (LPPA), we're one of the UK's leading pension administration organisations, supporting more than 738,000 members and over 1,500 employers across Local Government, Police and Firefighter pension schemes. We're proud of our collaborative culture, commitment to excellence and focus on continuous improvement. We believe that talented people thrive when they feel supported, challenged and valued, which is why we invest heavily in learning, development and wellbeing. As part of our Business Intelligence team, you'll help ensure colleagues across the business have access to reliable, meaningful information that supports better decisions and drives service improvement. What we can offer you: - Competitive salary of £30k - 35k DOE - 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell' leave - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support - The opportunity to earn through our Employee Referral Scheme - Access to our bespoke Reward Discount Scheme - 'Your Perk Site' - Opportunities to attend Wellbeing webinars and social events - Daily free fruit and snacks available to you in our office - Free car parking in Preston City Centre What you'll be doing: As a Business Intelligence Analyst, you'll play an important role in supporting the delivery of accurate, reliable and timely business information. You'll: - Produce, maintain and distribute management information reports, dashboards and data extracts - Support the ongoing development and enhancement of Power BI dashboards and reporting solutions - Deliver scheduled reporting activities in line with agreed standards and timescales - Validate data and reporting outputs to ensure accuracy, consistency and quality - Investigate anomalies, discrepancies and data issues - Support business users by answering reporting queries and explaining information in a clear and understandable way - Work closely with stakeholders to understand reporting requirements and information needs - Identify opportunities to improve, streamline or automate reporting processes - Maintain reporting documentation and support good data governance practices - Contribute to continuous improvement initiatives and share ideas that enhance reporting capability and user experience Who we're looking for: We're looking for someone who enjoys working with data, solving problems and helping others make sense of information. You'll ideally bring: - Experience working with reporting, management information, analytics, data or Business Intelligence outputs - Experience using tools such as Power BI, Excel or similar reporting solutions - Strong attention to detail and a commitment to producing high-quality work - Good understanding of data concepts and reporting principles - The ability to analyse, validate and sense-check information - Strong organisational and prioritisation skills - Effective communication skills with the ability to explain information to non-technical audiences - A proactive mindset and willingness to learn and develop Don't worry if you don't tick every box. We'd still love to hear from you if you're enthusiastic about developing a career in Business Intelligence. Experience in any of the following would be beneficial: - Power BI in a professional environment - SQL, Power Query, DAX or data querying techniques - Pensions administration, financial services, public sector or regulated environments - LGPS administration - Shared datasets, semantic models or governed reporting frameworks - Data quality, documentation or reporting governance practices This role could be perfect for you if - You enjoy working with data and uncovering insights - You like solving problems and improving processes - You take pride in producing accurate, reliable information - You're looking to build a long-term career in Business Intelligence, Analytics or Insight - You want to join an organisation that genuinely supports development and progression Everything we do is guided by our values: - Working Together - Committed to Excellence - Doing the Right Thing - Forward Thinking
Aug 24, 2026
Full time
Business Intelligence (BI) Analyst Remote/Hybrid Working with 2 days in Preston, Lancashire Remote working contracts will be considered for candidates living 50+ miles from our offices in Preston £30k - 35k DOE, 37 hours a week Ready to turn data into meaningful insight? We're looking for a Business Intelligence Analyst to join our growing Business Intelligence team at LPPA. This is an excellent opportunity for someone with experience in reporting, analytics, management information (MI) or data analysis who wants to develop their career in Business Intelligence. You'll help deliver accurate reporting, dashboards and insights that support decision-making across our organisation, while continuing to build your technical skills in tools such as Power BI and Excel. Whether you're already working in a BI role or looking to take the next step from a reporting, MI or analytical position, this role offers the opportunity to learn, grow and make a real impact. Why join LPPA? At Local Pensions Partnership Administration (LPPA), we're one of the UK's leading pension administration organisations, supporting more than 738,000 members and over 1,500 employers across Local Government, Police and Firefighter pension schemes. We're proud of our collaborative culture, commitment to excellence and focus on continuous improvement. We believe that talented people thrive when they feel supported, challenged and valued, which is why we invest heavily in learning, development and wellbeing. As part of our Business Intelligence team, you'll help ensure colleagues across the business have access to reliable, meaningful information that supports better decisions and drives service improvement. What we can offer you: - Competitive salary of £30k - 35k DOE - 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to 'buy and sell' leave - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support - The opportunity to earn through our Employee Referral Scheme - Access to our bespoke Reward Discount Scheme - 'Your Perk Site' - Opportunities to attend Wellbeing webinars and social events - Daily free fruit and snacks available to you in our office - Free car parking in Preston City Centre What you'll be doing: As a Business Intelligence Analyst, you'll play an important role in supporting the delivery of accurate, reliable and timely business information. You'll: - Produce, maintain and distribute management information reports, dashboards and data extracts - Support the ongoing development and enhancement of Power BI dashboards and reporting solutions - Deliver scheduled reporting activities in line with agreed standards and timescales - Validate data and reporting outputs to ensure accuracy, consistency and quality - Investigate anomalies, discrepancies and data issues - Support business users by answering reporting queries and explaining information in a clear and understandable way - Work closely with stakeholders to understand reporting requirements and information needs - Identify opportunities to improve, streamline or automate reporting processes - Maintain reporting documentation and support good data governance practices - Contribute to continuous improvement initiatives and share ideas that enhance reporting capability and user experience Who we're looking for: We're looking for someone who enjoys working with data, solving problems and helping others make sense of information. You'll ideally bring: - Experience working with reporting, management information, analytics, data or Business Intelligence outputs - Experience using tools such as Power BI, Excel or similar reporting solutions - Strong attention to detail and a commitment to producing high-quality work - Good understanding of data concepts and reporting principles - The ability to analyse, validate and sense-check information - Strong organisational and prioritisation skills - Effective communication skills with the ability to explain information to non-technical audiences - A proactive mindset and willingness to learn and develop Don't worry if you don't tick every box. We'd still love to hear from you if you're enthusiastic about developing a career in Business Intelligence. Experience in any of the following would be beneficial: - Power BI in a professional environment - SQL, Power Query, DAX or data querying techniques - Pensions administration, financial services, public sector or regulated environments - LGPS administration - Shared datasets, semantic models or governed reporting frameworks - Data quality, documentation or reporting governance practices This role could be perfect for you if - You enjoy working with data and uncovering insights - You like solving problems and improving processes - You take pride in producing accurate, reliable information - You're looking to build a long-term career in Business Intelligence, Analytics or Insight - You want to join an organisation that genuinely supports development and progression Everything we do is guided by our values: - Working Together - Committed to Excellence - Doing the Right Thing - Forward Thinking
Spectrum IT Recruitment
SOC Engineer
Spectrum IT Recruitment Milton Keynes, Buckinghamshire
SOC Engineer - Cyber Security Operations Up to £45,000 We're looking for a hands-on SOC Engineer to join a highly skilled Cyber Security Operations team, supporting customers across sectors including finance, manufacturing, utilities and retail. Your work will involve helping maintain security tooling, improve visibility, support incident response and automate security operations across critical infrastructure. The Role Operate, maintain and tune security monitoring and alerting platforms. Manage and optimise log ingestion and telemetry pipelines. Work with SOC Analysts to develop detection rules, alerts and playbooks. Support security incident investigation, response and containment. Automate repetitive SOC processes using scripting and automation. Onboard new systems and infrastructure into SOC monitoring. Support internal and customer cyber security engineering requirements. Maintain accurate technical documentation and operational procedures. Work with engineering teams to embed security monitoring into new infrastructure and services. Key Skills We're looking for experience across: Security monitoring, detection and response tooling PowerShell, Python or Bash Networking fundamentals - TCP/IP, DNS, firewalls and proxies Windows and Linux systems Log collection, monitoring and telemetry SOC, NOC or other 24/7 operational environments Detection logic, alert tuning and security playbooks Hybrid infrastructure - on-premises and cloud Security frameworks or structured detection methodologies About You You'll be a reliable, technically focused SOC Engineer with: Strong troubleshooting and analytical skills A proactive approach to security operations The ability to work effectively under pressure Good communication and documentation skills Flexibility to participate in an out-of-hours on-call rota The ability to obtain Security Clearance (SC) This is an excellent opportunity to join a technically strong SOC where you'll work across security engineering, detection, automation and incident response, while gaining exposure to a diverse range of enterprise environments. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 24, 2026
Full time
SOC Engineer - Cyber Security Operations Up to £45,000 We're looking for a hands-on SOC Engineer to join a highly skilled Cyber Security Operations team, supporting customers across sectors including finance, manufacturing, utilities and retail. Your work will involve helping maintain security tooling, improve visibility, support incident response and automate security operations across critical infrastructure. The Role Operate, maintain and tune security monitoring and alerting platforms. Manage and optimise log ingestion and telemetry pipelines. Work with SOC Analysts to develop detection rules, alerts and playbooks. Support security incident investigation, response and containment. Automate repetitive SOC processes using scripting and automation. Onboard new systems and infrastructure into SOC monitoring. Support internal and customer cyber security engineering requirements. Maintain accurate technical documentation and operational procedures. Work with engineering teams to embed security monitoring into new infrastructure and services. Key Skills We're looking for experience across: Security monitoring, detection and response tooling PowerShell, Python or Bash Networking fundamentals - TCP/IP, DNS, firewalls and proxies Windows and Linux systems Log collection, monitoring and telemetry SOC, NOC or other 24/7 operational environments Detection logic, alert tuning and security playbooks Hybrid infrastructure - on-premises and cloud Security frameworks or structured detection methodologies About You You'll be a reliable, technically focused SOC Engineer with: Strong troubleshooting and analytical skills A proactive approach to security operations The ability to work effectively under pressure Good communication and documentation skills Flexibility to participate in an out-of-hours on-call rota The ability to obtain Security Clearance (SC) This is an excellent opportunity to join a technically strong SOC where you'll work across security engineering, detection, automation and incident response, while gaining exposure to a diverse range of enterprise environments. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
HMRC
Digital Investigator - National Digital Investigation Unit
HMRC Birmingham, Staffordshire
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
New Appointments Group
Regulatory Business Analyst
New Appointments Group
Regulatory Business Analyst Global Digital Transformation Regulatory Systems Hybrid Working Our client is a global organisation undertaking a major digital transformation across its Regulatory, Quality and R&D functions. We are looking for an experienced Regulatory Business Analyst / Senior Business Analyst with strong knowledge of regulatory processes and systems. Working closely with Regulatory, Quality and IT teams, you will translate complex business requirements into effective digital solutions, while developing into a Technical Product Owner role. Key Responsibilities Lead requirements gathering, discovery sessions and stakeholder interviews. Analyse and map regulatory processes, workflows and data requirements. Translate business and regulatory needs into user stories and acceptance criteria. Support product backlog management, prioritisation and roadmap development. Work with technical teams and stakeholders through solution delivery, testing and validation. Support continuous improvement and digital transformation across Regulatory and Quality systems. About You Strong experience as a Senior Business Analyst, Regulatory Business Analyst or Business Systems Analyst. Experience within a regulated environment, ideally pharmaceutical, life sciences, medical devices, FMCG or cosmetics. Experience working with Regulatory, Quality, R&D or Product teams. Knowledge of Regulatory Information Management (RIM), PLM or QMS systems. Experience with Veeva RegulatoryOne/Vault is desirable, but comparable regulatory systems experience will be considered. Strong requirements gathering, process mapping and stakeholder management skills. Agile experience, including user stories and backlog management. GxP/FDA or Computer System Validation experience would be advantageous. This is an excellent opportunity for a strong Regulatory Business Analyst to join a global transformation programme and develop into a Technical Product Owner, working across regulatory, quality and digital technology. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 24, 2026
Seasonal
Regulatory Business Analyst Global Digital Transformation Regulatory Systems Hybrid Working Our client is a global organisation undertaking a major digital transformation across its Regulatory, Quality and R&D functions. We are looking for an experienced Regulatory Business Analyst / Senior Business Analyst with strong knowledge of regulatory processes and systems. Working closely with Regulatory, Quality and IT teams, you will translate complex business requirements into effective digital solutions, while developing into a Technical Product Owner role. Key Responsibilities Lead requirements gathering, discovery sessions and stakeholder interviews. Analyse and map regulatory processes, workflows and data requirements. Translate business and regulatory needs into user stories and acceptance criteria. Support product backlog management, prioritisation and roadmap development. Work with technical teams and stakeholders through solution delivery, testing and validation. Support continuous improvement and digital transformation across Regulatory and Quality systems. About You Strong experience as a Senior Business Analyst, Regulatory Business Analyst or Business Systems Analyst. Experience within a regulated environment, ideally pharmaceutical, life sciences, medical devices, FMCG or cosmetics. Experience working with Regulatory, Quality, R&D or Product teams. Knowledge of Regulatory Information Management (RIM), PLM or QMS systems. Experience with Veeva RegulatoryOne/Vault is desirable, but comparable regulatory systems experience will be considered. Strong requirements gathering, process mapping and stakeholder management skills. Agile experience, including user stories and backlog management. GxP/FDA or Computer System Validation experience would be advantageous. This is an excellent opportunity for a strong Regulatory Business Analyst to join a global transformation programme and develop into a Technical Product Owner, working across regulatory, quality and digital technology. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Harnham - Data & Analytics Recruitment
Lead BI Analyst - Tableau
Harnham - Data & Analytics Recruitment
Lead Business Intelligence Analyst (Tableau Technical Lead) London (Hybrid, approximately once per month in office) Salary - £56,000 plus strong cost of living increases This is a high-impact opportunity to take ownership of a growing Business Intelligence function within a globally recognised, purpose-driven organisation. You will play a key role in shaping how data is used across the business, driving the evolution from traditional reporting to a scalable, modern, and increasingly automated analytics environment. The Company They are an established international organisation operating within a knowledge-led, data-rich environment, supporting professionals and organisations globally. Data sits at the centre of their strategy, informing product development, decision-making, and customer outcomes. The business is investing significantly in its data capabilities, with a clear focus on building scalable infrastructure, strengthening data governance, and enabling more advanced analytics. The central data team works in close collaboration with both internal stakeholders and external partners, creating a collaborative and forward-thinking environment. The Role As Lead Business Intelligence Analyst, you will act as the technical authority for Tableau and take ownership of BI standards across the organisation. You will focus on improving the scalability, performance, and governance of the existing BI environment while supporting a major cloud migration programme. Key responsibilities include: Leading end-to-end Tableau development across Desktop, Prep, and Cloud Defining and enforcing best practice for dashboard design, data modelling, and performance optimisation Owning BI governance frameworks, including data quality and reporting standards Supporting and enabling business users to develop self-service analytics capability Writing and optimising complex SQL across cloud and on-premise environments Acting as the escalation point for complex BI and data-related issues Collaborating with data engineering teams on architecture and platform decisions Driving improvements to an existing Tableau estate, reducing technical debt and introducing scalable design patterns Supporting a major data warehouse migration into a cloud platform Your Skills & Experience Strong end-to-end Tableau experience, including dashboard and data source development Proven capability in leading or improving a Tableau environment within a business setting Advanced SQL skills, with experience creating and optimising complex queries and data structures Experience working across both reporting and underlying data layers, not limited to front-end development Strong understanding of BI best practices, including performance, usability, and governance Ability to communicate technical concepts clearly to both technical and non-technical stakeholders Exposure to data migration or modernisation programmes is beneficial Experience contributing to or improving BI services within an organisation is advantageous What They Offer Salary - £56,000 with strong annual cost of living increases Flexible hybrid working with minimal office requirements A visible, high-impact role with ownership of the Tableau environment Opportunity to shape BI strategy and influence data governance at scale Involvement in a major cloud migration programme Exposure to emerging areas such as AI-enabled analytics and semantic layer development Clear progression within a structured framework How to Apply If you are an expert in Tableau, apply below!
Aug 24, 2026
Full time
Lead Business Intelligence Analyst (Tableau Technical Lead) London (Hybrid, approximately once per month in office) Salary - £56,000 plus strong cost of living increases This is a high-impact opportunity to take ownership of a growing Business Intelligence function within a globally recognised, purpose-driven organisation. You will play a key role in shaping how data is used across the business, driving the evolution from traditional reporting to a scalable, modern, and increasingly automated analytics environment. The Company They are an established international organisation operating within a knowledge-led, data-rich environment, supporting professionals and organisations globally. Data sits at the centre of their strategy, informing product development, decision-making, and customer outcomes. The business is investing significantly in its data capabilities, with a clear focus on building scalable infrastructure, strengthening data governance, and enabling more advanced analytics. The central data team works in close collaboration with both internal stakeholders and external partners, creating a collaborative and forward-thinking environment. The Role As Lead Business Intelligence Analyst, you will act as the technical authority for Tableau and take ownership of BI standards across the organisation. You will focus on improving the scalability, performance, and governance of the existing BI environment while supporting a major cloud migration programme. Key responsibilities include: Leading end-to-end Tableau development across Desktop, Prep, and Cloud Defining and enforcing best practice for dashboard design, data modelling, and performance optimisation Owning BI governance frameworks, including data quality and reporting standards Supporting and enabling business users to develop self-service analytics capability Writing and optimising complex SQL across cloud and on-premise environments Acting as the escalation point for complex BI and data-related issues Collaborating with data engineering teams on architecture and platform decisions Driving improvements to an existing Tableau estate, reducing technical debt and introducing scalable design patterns Supporting a major data warehouse migration into a cloud platform Your Skills & Experience Strong end-to-end Tableau experience, including dashboard and data source development Proven capability in leading or improving a Tableau environment within a business setting Advanced SQL skills, with experience creating and optimising complex queries and data structures Experience working across both reporting and underlying data layers, not limited to front-end development Strong understanding of BI best practices, including performance, usability, and governance Ability to communicate technical concepts clearly to both technical and non-technical stakeholders Exposure to data migration or modernisation programmes is beneficial Experience contributing to or improving BI services within an organisation is advantageous What They Offer Salary - £56,000 with strong annual cost of living increases Flexible hybrid working with minimal office requirements A visible, high-impact role with ownership of the Tableau environment Opportunity to shape BI strategy and influence data governance at scale Involvement in a major cloud migration programme Exposure to emerging areas such as AI-enabled analytics and semantic layer development Clear progression within a structured framework How to Apply If you are an expert in Tableau, apply below!
Fazer Recruitment
Senior SOC Engineer
Fazer Recruitment Cardiff, South Glamorgan
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
Aug 24, 2026
Full time
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
South West Water
Service Desk Analyst
South West Water Exeter, Devon
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you'll be doing: As a Service Desk Analyst, you'll provide first-line technical support and help maintain the reliability of our IT services. You'll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil requests, and continuously improve the user experience. Key responsibilities include: Providing first-line support for hardware, software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused IT professional with strong troubleshooting skills and a passion for delivering excellent service. We're particularly interested in candidates who have: Essential At least 3 years' experience in an IT Service Desk, IT Support, or Technical Support role Strong knowledge of Windows operating systems Experience supporting Microsoft Office and related workplace technologies Understanding of core networking principles Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Good organisational skills and attention to detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity to develop your technical expertise, broaden your experience across a wide range of technologies and business systems, contribute to meaningful service improvements, and build a rewarding long-term career within a forward-thinking organisation. Generous holiday allowance + bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities and much more! Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Aug 24, 2026
Full time
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you'll be doing: As a Service Desk Analyst, you'll provide first-line technical support and help maintain the reliability of our IT services. You'll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil requests, and continuously improve the user experience. Key responsibilities include: Providing first-line support for hardware, software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused IT professional with strong troubleshooting skills and a passion for delivering excellent service. We're particularly interested in candidates who have: Essential At least 3 years' experience in an IT Service Desk, IT Support, or Technical Support role Strong knowledge of Windows operating systems Experience supporting Microsoft Office and related workplace technologies Understanding of core networking principles Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Good organisational skills and attention to detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity to develop your technical expertise, broaden your experience across a wide range of technologies and business systems, contribute to meaningful service improvements, and build a rewarding long-term career within a forward-thinking organisation. Generous holiday allowance + bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities and much more! Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
Lorien
Service Desk Analyst
Lorien
Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing 1st or 2nd line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. You'll be working from home 4 days a week and provided with the equipment you need, plus for one day a week you will head to our new office with free parking to join the rest of the team to collaborate. What you will be doing: - Provide a single point of contact to internal colleagues reporting IT related issues - Diagnose and resolve technical issues using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange skills need but not essential as training is provided Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 24, 2026
Full time
Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing 1st or 2nd line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. You'll be working from home 4 days a week and provided with the equipment you need, plus for one day a week you will head to our new office with free parking to join the rest of the team to collaborate. What you will be doing: - Provide a single point of contact to internal colleagues reporting IT related issues - Diagnose and resolve technical issues using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange skills need but not essential as training is provided Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Nicholas Howard
Service Desk Analyst
Nicholas Howard Havant, Hampshire
Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: Work closely with team members to support daily operations and tasks. Help identify, prioritise, and respond to incidents and issues in a timely manner, following clear procedures. Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. Monitor servers and systems to spot and respond to any issues, using the event management tools. Assist specialist teams with resolving technical problems. Follow set processes and guidelines to fix incidents and problems. Provide updates on ongoing incidents, keeping everyone informed. Contribute to updating knowledge articles, helping improve the service desk's efficiency. Help generate reports using data from the service management system. Support software rebuilds or deployments following system failures. Help with software configuration and deployment tasks. Occasionally support shift work and be flexible with shift coverage when needed. Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively. Work on improving service quality by reviewing incidents and making suggestions for improvements. Be proactive in learning new technical skills and knowledge from colleagues. Required Skills, Qualifications & Experience: Previous experience in customer-facing roles, ideally in technical support or service desk environments, demonstrating a willingness to help solve problems and improve customer satisfaction. Demonstrates a proactive approach to challenges and can adapt quickly to new situations and technologies. Enthusiasm to learn and grow within the IT field, with a willingness to take on new responsibilities and develop new skills. Ability to identify simple ways to improve current processes and a willingness to suggest improvements. Strong attention to detail with a growing ability to analyse and solve technical issues. Comfortable learning new systems, applications, and tools that may not have been used in previous roles. Should you wish to be considered for this position, please apply below.
Aug 24, 2026
Full time
Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: Work closely with team members to support daily operations and tasks. Help identify, prioritise, and respond to incidents and issues in a timely manner, following clear procedures. Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. Monitor servers and systems to spot and respond to any issues, using the event management tools. Assist specialist teams with resolving technical problems. Follow set processes and guidelines to fix incidents and problems. Provide updates on ongoing incidents, keeping everyone informed. Contribute to updating knowledge articles, helping improve the service desk's efficiency. Help generate reports using data from the service management system. Support software rebuilds or deployments following system failures. Help with software configuration and deployment tasks. Occasionally support shift work and be flexible with shift coverage when needed. Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively. Work on improving service quality by reviewing incidents and making suggestions for improvements. Be proactive in learning new technical skills and knowledge from colleagues. Required Skills, Qualifications & Experience: Previous experience in customer-facing roles, ideally in technical support or service desk environments, demonstrating a willingness to help solve problems and improve customer satisfaction. Demonstrates a proactive approach to challenges and can adapt quickly to new situations and technologies. Enthusiasm to learn and grow within the IT field, with a willingness to take on new responsibilities and develop new skills. Ability to identify simple ways to improve current processes and a willingness to suggest improvements. Strong attention to detail with a growing ability to analyse and solve technical issues. Comfortable learning new systems, applications, and tools that may not have been used in previous roles. Should you wish to be considered for this position, please apply below.
Talent Acquisition Manager
VIXIO GamblingCompliance
Vixio is a next-generation Regulatory Change Management platform, built for compliance and risk teams navigating an increasingly complex and fast-moving global regulatory landscape. Founded on over 20 years of deep regulatory expertise, Vixio combines the power of AI with the judgement of specialist analysts covering 200+ jurisdictions - delivering intelligence that is both machine-scalable and human-verified. It's this combination that sets us apart: where generic AI tools can summarise, Vixio's expert-led platform helps organisations monitor, assess, implement, and evidence regulatory change with confidence. We are in an exciting period of evolution - transitioning from our roots as a world-class regulatory intelligence provider into a fully integrated Regulatory Change Management platform. Our 2026 roadmap reflects bold ambition: embedding AI-powered workflows across the entire compliance lifecycle and becoming the platform of choice for compliance, risk, and regulatory affairs teams at the world's leading financial institutions, payments firms, and regulated businesses. With a growing presence across Payments, Banking, and Gambling, and a client base that includes some of the most innovative firms in global finance, Vixio is scaling fast - and we're looking for exceptional people to grow with us. About the role: The role will be to recruit the best talent in the market through direct sourcing and partnering closely with key stakeholders to truly understand their business needs. The role is the gatekeeper for our Talent Acquisition process, our Vixio culture, ensuring consistency across the business. Alongside direct sourcing the role is to build our employer brand, raising Vixio's profile as an employer of choice. This role will also play an instrumental in shaping our Diversity, Equality and Inclusion strategy. Key Responsibilities & Accountabilities Creating and building a Talent Acquisition strategy to support the business with their growth plans in the UK and US. This includes the end to end talent acquisition process. Being proactive in utilising AI in our talent acquisition process. Maintaining Vixio's direct sourcing model of Talent Acquisition. This includes sourcing candidates via LinkedIn, job websites, professional networks and referrals. Build and maintain a talent pipeline for key roles through building up a deep understanding of Vixio and the roles we recruit for. Being the Talent Acquisition expert across Vixio, supporting the business with candidate salary benchmarking and role profiles. Partnering with key business stakeholders to understand our role requirements at Vixio. Building an understanding of technical and behavioural competencies required to be successful at Vixio. Keeping stakeholders informed at every stage of the recruitment process. Maintaining and building a selection toolkit for roles across the business, ensuring consistency and excellence in our recruitment process. Educate and support business stakeholders in their use, ensuring a high class Talent Acquisition experience for all. Candidate management, keeping all candidates informed throughout their Talent Acquisition process at Vixio, ensuring that all candidates have an excellent experience, regardless of the outcome. Be actively involved in the Talent Acquisition process, screening and short listing candidates, and supporting stakeholders in the selection process. Build Vixio's Employer Brand. This will include reviewing our website, LinkedIn and Social Media and looking for opportunities to sell Vixio as an employer of choice. Ensure diversity and inclusion is taken into account through our Talent Acquisition process, proactively looking to ensure equality for all. This could include introducing blind CVs, partnering with external organisations to provide access to alternative, diverse talent pipelines. Own our Glassdoor profile, creating a strategy to further build our profile and feedback. Responsible for reporting on key Talent Acquisition metrics, including but not limited to cost of recruitment, time to recruit, detail of our talent pipeline, including the diversity of our pipeline. Managing all recruitment agency relationships where relevant, ensuring we partner with people who understand Vixio and provide an excellent candidate experience. Knowledge & Experience Experience of working within an In-House Talent Acquisition team, and managing the end to end process. Experienced Talent Acquisition professional with a proven track record of direct sourcing. Proven experience of utilising AI within Talent Acquisition. Previous experience of building an employer brand, including establishing partnerships with external organisations to build a talent pipeline. Experience of recruiting in the US would be beneficial. Working within an organisation with a strong focus on Diversity and Inclusion would be beneficial. Behaviours and competencies that you need to be successful Excellent communication skills, with an ability to build relationships with a wide variety of people. High levels of emotional intelligence with the ability to accurately assess candidates. Able to influence, network, engage with people at all levels of the company, building strong working relationships with everyone. Good written and verbal literacy skills, with an excellent attention to detail. Self-motivated, self starter to who driven to make positive changes. Excellent organisational skills, with the ability to multitask and effectively time manage. A natural curiosity to build a deep understanding of all role requirements. An excellent team player. The Vixio Edge: Hybrid + Global: 2-3 days office-based, work from anywhere globally up to 20 days/year. Comprehensive benefits: competitive salary, bonus, pension, health/dental insurance, EV car scheme, mental health support. High-Performance Culture: Real investment in your growth, coaching, peer reviews, and a team that takes development seriously. You'll be building expertise in Regulatory Change Management platforms while influencing how Vixio scales into enterprise compliance markets. Partner with Sales teams that understand enterprise software, Product teams building next-generation RegTech, and Engineering teams that take technical excellence seriously. Expert-led regulatory intelligence to help you navigate the global payments and gambling landscape.
Aug 24, 2026
Full time
Vixio is a next-generation Regulatory Change Management platform, built for compliance and risk teams navigating an increasingly complex and fast-moving global regulatory landscape. Founded on over 20 years of deep regulatory expertise, Vixio combines the power of AI with the judgement of specialist analysts covering 200+ jurisdictions - delivering intelligence that is both machine-scalable and human-verified. It's this combination that sets us apart: where generic AI tools can summarise, Vixio's expert-led platform helps organisations monitor, assess, implement, and evidence regulatory change with confidence. We are in an exciting period of evolution - transitioning from our roots as a world-class regulatory intelligence provider into a fully integrated Regulatory Change Management platform. Our 2026 roadmap reflects bold ambition: embedding AI-powered workflows across the entire compliance lifecycle and becoming the platform of choice for compliance, risk, and regulatory affairs teams at the world's leading financial institutions, payments firms, and regulated businesses. With a growing presence across Payments, Banking, and Gambling, and a client base that includes some of the most innovative firms in global finance, Vixio is scaling fast - and we're looking for exceptional people to grow with us. About the role: The role will be to recruit the best talent in the market through direct sourcing and partnering closely with key stakeholders to truly understand their business needs. The role is the gatekeeper for our Talent Acquisition process, our Vixio culture, ensuring consistency across the business. Alongside direct sourcing the role is to build our employer brand, raising Vixio's profile as an employer of choice. This role will also play an instrumental in shaping our Diversity, Equality and Inclusion strategy. Key Responsibilities & Accountabilities Creating and building a Talent Acquisition strategy to support the business with their growth plans in the UK and US. This includes the end to end talent acquisition process. Being proactive in utilising AI in our talent acquisition process. Maintaining Vixio's direct sourcing model of Talent Acquisition. This includes sourcing candidates via LinkedIn, job websites, professional networks and referrals. Build and maintain a talent pipeline for key roles through building up a deep understanding of Vixio and the roles we recruit for. Being the Talent Acquisition expert across Vixio, supporting the business with candidate salary benchmarking and role profiles. Partnering with key business stakeholders to understand our role requirements at Vixio. Building an understanding of technical and behavioural competencies required to be successful at Vixio. Keeping stakeholders informed at every stage of the recruitment process. Maintaining and building a selection toolkit for roles across the business, ensuring consistency and excellence in our recruitment process. Educate and support business stakeholders in their use, ensuring a high class Talent Acquisition experience for all. Candidate management, keeping all candidates informed throughout their Talent Acquisition process at Vixio, ensuring that all candidates have an excellent experience, regardless of the outcome. Be actively involved in the Talent Acquisition process, screening and short listing candidates, and supporting stakeholders in the selection process. Build Vixio's Employer Brand. This will include reviewing our website, LinkedIn and Social Media and looking for opportunities to sell Vixio as an employer of choice. Ensure diversity and inclusion is taken into account through our Talent Acquisition process, proactively looking to ensure equality for all. This could include introducing blind CVs, partnering with external organisations to provide access to alternative, diverse talent pipelines. Own our Glassdoor profile, creating a strategy to further build our profile and feedback. Responsible for reporting on key Talent Acquisition metrics, including but not limited to cost of recruitment, time to recruit, detail of our talent pipeline, including the diversity of our pipeline. Managing all recruitment agency relationships where relevant, ensuring we partner with people who understand Vixio and provide an excellent candidate experience. Knowledge & Experience Experience of working within an In-House Talent Acquisition team, and managing the end to end process. Experienced Talent Acquisition professional with a proven track record of direct sourcing. Proven experience of utilising AI within Talent Acquisition. Previous experience of building an employer brand, including establishing partnerships with external organisations to build a talent pipeline. Experience of recruiting in the US would be beneficial. Working within an organisation with a strong focus on Diversity and Inclusion would be beneficial. Behaviours and competencies that you need to be successful Excellent communication skills, with an ability to build relationships with a wide variety of people. High levels of emotional intelligence with the ability to accurately assess candidates. Able to influence, network, engage with people at all levels of the company, building strong working relationships with everyone. Good written and verbal literacy skills, with an excellent attention to detail. Self-motivated, self starter to who driven to make positive changes. Excellent organisational skills, with the ability to multitask and effectively time manage. A natural curiosity to build a deep understanding of all role requirements. An excellent team player. The Vixio Edge: Hybrid + Global: 2-3 days office-based, work from anywhere globally up to 20 days/year. Comprehensive benefits: competitive salary, bonus, pension, health/dental insurance, EV car scheme, mental health support. High-Performance Culture: Real investment in your growth, coaching, peer reviews, and a team that takes development seriously. You'll be building expertise in Regulatory Change Management platforms while influencing how Vixio scales into enterprise compliance markets. Partner with Sales teams that understand enterprise software, Product teams building next-generation RegTech, and Engineering teams that take technical excellence seriously. Expert-led regulatory intelligence to help you navigate the global payments and gambling landscape.
Sheridan Maine
Senior Finance Analyst - Remote
Sheridan Maine Richmond, Surrey
Senior Finance Analyst 12-Month Fixed-Term Contract Remote Southwest London (Office once a month) Salary up to £55k Start ASAP "You can't learn anything when you're trying to look like the smartest person in the room." - Barbara Kingsolver Sheridan Maine is delighted to be working with a well-established Business Services organisation based in Southwest London, which is seeking an experienced Senior Finance Analyst to join its finance team on a 12-month fixed-term contract. This is a predominantly remote role, with an expectation to attend the Southwest London office once a month. The successful candidate will ideally be part-qualified or qualified through significant relevant finance experience and will have strong technical accounting experience, particularly across group and statutory reporting. The role is available for an immediate start, making it an excellent opportunity for an experienced finance professional looking to take on a varied role within a collaborative team. The Role Reporting into the wider finance function, you will play an important role in the month-end, management reporting and budgeting processes, while providing financial support and analysis to budget holders and key stakeholders. Your key responsibilities as Senior Finance Analyst will include: Supporting the preparation and distribution of monthly management accounts, including month-end reporting, variance analysis and P&L reviews. Preparing and reviewing balance sheet reconciliations, accruals, journals and control accounts, ensuring financial information is accurate and complete. Supporting group and statutory reporting requirements and contributing to month-end and year-end close processes. Managing and reviewing payroll, pension, expenses and other employee-related accounting entries and reconciliations. Supporting the budgeting and forecasting process, working closely with budget holders to provide financial information, analysis and guidance. Managing overhead reporting and reviews, including investigating variances and supporting budget managers with queries. Coordinating cross-charges and cost allocations, ensuring these are accurately processed and reconciled. Supporting the wider finance team with SAP R3 month-end and year-end processes, journals and financial reporting. Providing financial insight and responding to ad hoc queries and requests from stakeholders across the business. Supporting appropriate controls and authorisation processes across supplier, payroll, expense and pension payments. The successful Senior Finance Analyst: We are looking for an experienced finance professional who can demonstrate: Part-qualified accountancy status or significant relevant finance experience. Strong technical accounting experience, ideally including group and statutory reporting. The ability to work independently in a predominantly remote environment while contributing effectively as part of a wider finance team. Availability to start ASAP. If you are an experienced finance professional looking for a 12-month opportunity with excellent remote flexibility, we would be keen to hear from you. Apply today or contact Sheridan Maine for further information. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Aug 24, 2026
Full time
Senior Finance Analyst 12-Month Fixed-Term Contract Remote Southwest London (Office once a month) Salary up to £55k Start ASAP "You can't learn anything when you're trying to look like the smartest person in the room." - Barbara Kingsolver Sheridan Maine is delighted to be working with a well-established Business Services organisation based in Southwest London, which is seeking an experienced Senior Finance Analyst to join its finance team on a 12-month fixed-term contract. This is a predominantly remote role, with an expectation to attend the Southwest London office once a month. The successful candidate will ideally be part-qualified or qualified through significant relevant finance experience and will have strong technical accounting experience, particularly across group and statutory reporting. The role is available for an immediate start, making it an excellent opportunity for an experienced finance professional looking to take on a varied role within a collaborative team. The Role Reporting into the wider finance function, you will play an important role in the month-end, management reporting and budgeting processes, while providing financial support and analysis to budget holders and key stakeholders. Your key responsibilities as Senior Finance Analyst will include: Supporting the preparation and distribution of monthly management accounts, including month-end reporting, variance analysis and P&L reviews. Preparing and reviewing balance sheet reconciliations, accruals, journals and control accounts, ensuring financial information is accurate and complete. Supporting group and statutory reporting requirements and contributing to month-end and year-end close processes. Managing and reviewing payroll, pension, expenses and other employee-related accounting entries and reconciliations. Supporting the budgeting and forecasting process, working closely with budget holders to provide financial information, analysis and guidance. Managing overhead reporting and reviews, including investigating variances and supporting budget managers with queries. Coordinating cross-charges and cost allocations, ensuring these are accurately processed and reconciled. Supporting the wider finance team with SAP R3 month-end and year-end processes, journals and financial reporting. Providing financial insight and responding to ad hoc queries and requests from stakeholders across the business. Supporting appropriate controls and authorisation processes across supplier, payroll, expense and pension payments. The successful Senior Finance Analyst: We are looking for an experienced finance professional who can demonstrate: Part-qualified accountancy status or significant relevant finance experience. Strong technical accounting experience, ideally including group and statutory reporting. The ability to work independently in a predominantly remote environment while contributing effectively as part of a wider finance team. Availability to start ASAP. If you are an experienced finance professional looking for a 12-month opportunity with excellent remote flexibility, we would be keen to hear from you. Apply today or contact Sheridan Maine for further information. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Diana Duggan UK Limited
Equities Client Integration Analyst EMEA - Global Banking & Markets Division
Diana Duggan UK Limited
Our client is recruiting Equities Client Integration Analysts (EMEA), to join a high-performing Global Banking & Markets team, within a Tier 1 global financial services company. This is an exciting opportunity to join a fast-paced front-to-back operations environment supporting the onboarding of institutional clients across global markets. The successful candidate will work closely with business, operations, technology and clients to ensure new client relationships are successfully established while delivering an exceptional client experience. This role offers excellent exposure across the trade lifecycle and provides the opportunity to work with multiple stakeholders within a leading investment banking environment. Role: Equities Client Integration Analyst EMEA - Global Banking & Markets Division Day rate: £195 - 250 per day (inside IR35) Pay framework: Umbrella Company Start date: ASAP Contract duration: December 2026 (with potential extension) Location: London onsite full time Monday to Friday 08:30 - 18:30hrs Key Responsibilities Working in partnership with other operations teams and Equities business to ensure that new clients are on-boarded accurately, and in a timely manner to achieve a good client experience. Setting up systems to support pre-trade and to allow Straight-Through Processing (STP) flow once the client starts trading Develop management skills across a broad range of topics. Coordinate the onboarding configuration of new clients trading Equity products, cash, synthetics, and listed options, and additionally enabling existing clients with new products and markets within Equities. Work with clients to obtain their post execution preferences and work to understand their requirements in entirety. Liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities. Proactively ensure any newly on-boarded clients have no issues after the trading commences. Monitoring client's trade activities to ensure no issues. Support with new business and clients. Essential experience Previous experience of equities (cash or synthetic) products in a middle office, onboarding or client service-related environment Understanding the equities prime and franchise business. Experience in applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment Don't delay, apply today!
Aug 24, 2026
Full time
Our client is recruiting Equities Client Integration Analysts (EMEA), to join a high-performing Global Banking & Markets team, within a Tier 1 global financial services company. This is an exciting opportunity to join a fast-paced front-to-back operations environment supporting the onboarding of institutional clients across global markets. The successful candidate will work closely with business, operations, technology and clients to ensure new client relationships are successfully established while delivering an exceptional client experience. This role offers excellent exposure across the trade lifecycle and provides the opportunity to work with multiple stakeholders within a leading investment banking environment. Role: Equities Client Integration Analyst EMEA - Global Banking & Markets Division Day rate: £195 - 250 per day (inside IR35) Pay framework: Umbrella Company Start date: ASAP Contract duration: December 2026 (with potential extension) Location: London onsite full time Monday to Friday 08:30 - 18:30hrs Key Responsibilities Working in partnership with other operations teams and Equities business to ensure that new clients are on-boarded accurately, and in a timely manner to achieve a good client experience. Setting up systems to support pre-trade and to allow Straight-Through Processing (STP) flow once the client starts trading Develop management skills across a broad range of topics. Coordinate the onboarding configuration of new clients trading Equity products, cash, synthetics, and listed options, and additionally enabling existing clients with new products and markets within Equities. Work with clients to obtain their post execution preferences and work to understand their requirements in entirety. Liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities. Proactively ensure any newly on-boarded clients have no issues after the trading commences. Monitoring client's trade activities to ensure no issues. Support with new business and clients. Essential experience Previous experience of equities (cash or synthetic) products in a middle office, onboarding or client service-related environment Understanding the equities prime and franchise business. Experience in applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment Don't delay, apply today!
Randstad Perm Professionals
AML Analyst
Randstad Perm Professionals
We are partnering with a premier, global financial services institution in their search for an AML Compliance & Transformation SME. This is a 9-month temporary role based in Canary Wharf, London, offering hybrid working and a day rate between £400 to £420 per day via Umbrella for the right candidate. The Role Sitting within the Investor Anti-Money Laundering team, you will oversee all aspects of Anti-Financial Crime processes and associated controls for direct and outsourced activities. Acting as a Subject Matter Expert (SME), you will play a critical role in managing complex AML cases, advising offshore locations, and driving key change initiatives as part of a wider anti-financial crime transformation program. Key Responsibilities: Oversight & Due Diligence: Manage AML processes for new and existing investors, including complex KYC checks, transaction monitoring, screening, and oversight of outsourced functions. Transformation & Change: Support the development and implementation of UKTA's anti-financial crime framework, leading large-scale client projects and financial crime change initiatives. Subject Matter Advisory: Act as an SME for local and offshore teams (Ireland/India), providing guidance on complex corporate structures including trusts, charities, pensions, and private companies (UBO identification). Escalations & Investigations: Lead, manage, and investigate complex AML and Fraud cases or complaints, using strong judgement to drive effective resolutions. Audit & Governance: Ensure processes meet stringent audit, risk, and compliance standards aligned with regulatory updates, covering AML Manager responsibilities when required. Stakeholder Engagement: Build strong working relationships across Transfer Agency, Compliance, and Relationship Management, representing the team in meetings with senior internal and external stakeholders. This role could be right for you if you have: Qualifications: Professionally recognised industry qualification(s) such as ICA, CAMS, or IOC. Experience: Proven track record in a senior AML Compliance or AML Operations role within financial services, fund administration, or transfer agency environments. Technical Knowledge: Deep understanding of UK Money Laundering Regulations, financial crime legislation, and best practice guidance. Complex Structure Expertise: Strong background analysing complex corporate structures, trusts, charities, and identifying ultimate beneficial owners (UBOs). Project & Leadership Skills: Experience participating in or leading large-scale AML/financial crime projects, process enhancements, or transformation programs. Soft Skills: Outstanding communication, problem-solving, and stakeholder management skills with the confidence to work independently under pressure. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Aug 24, 2026
Full time
We are partnering with a premier, global financial services institution in their search for an AML Compliance & Transformation SME. This is a 9-month temporary role based in Canary Wharf, London, offering hybrid working and a day rate between £400 to £420 per day via Umbrella for the right candidate. The Role Sitting within the Investor Anti-Money Laundering team, you will oversee all aspects of Anti-Financial Crime processes and associated controls for direct and outsourced activities. Acting as a Subject Matter Expert (SME), you will play a critical role in managing complex AML cases, advising offshore locations, and driving key change initiatives as part of a wider anti-financial crime transformation program. Key Responsibilities: Oversight & Due Diligence: Manage AML processes for new and existing investors, including complex KYC checks, transaction monitoring, screening, and oversight of outsourced functions. Transformation & Change: Support the development and implementation of UKTA's anti-financial crime framework, leading large-scale client projects and financial crime change initiatives. Subject Matter Advisory: Act as an SME for local and offshore teams (Ireland/India), providing guidance on complex corporate structures including trusts, charities, pensions, and private companies (UBO identification). Escalations & Investigations: Lead, manage, and investigate complex AML and Fraud cases or complaints, using strong judgement to drive effective resolutions. Audit & Governance: Ensure processes meet stringent audit, risk, and compliance standards aligned with regulatory updates, covering AML Manager responsibilities when required. Stakeholder Engagement: Build strong working relationships across Transfer Agency, Compliance, and Relationship Management, representing the team in meetings with senior internal and external stakeholders. This role could be right for you if you have: Qualifications: Professionally recognised industry qualification(s) such as ICA, CAMS, or IOC. Experience: Proven track record in a senior AML Compliance or AML Operations role within financial services, fund administration, or transfer agency environments. Technical Knowledge: Deep understanding of UK Money Laundering Regulations, financial crime legislation, and best practice guidance. Complex Structure Expertise: Strong background analysing complex corporate structures, trusts, charities, and identifying ultimate beneficial owners (UBOs). Project & Leadership Skills: Experience participating in or leading large-scale AML/financial crime projects, process enhancements, or transformation programs. Soft Skills: Outstanding communication, problem-solving, and stakeholder management skills with the confidence to work independently under pressure. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Yolk Recruitment Ltd
Water Network Analyst
Yolk Recruitment Ltd Cardiff, South Glamorgan
Role : Network Analyst Location: South Wales Day rate: Competitive Contract: 6 month contract The Opportunity We are working with a leading organisation in the water sector to recruit an experienced Network Analyst . This is a senior technical role focused on clean water distribution networks, hydraulic modelling, network assurance and risk management . You will provide technical expertise to support operational and investment decisions, ensuring the network remains safe, resilient and capable of delivering high levels of customer service. Key Responsibilities Provide technical assurance across the water distribution network. Lead and approve hydraulic, operational and surge modelling. Assess network capacity, resilience, asset risk and service performance. Lead technical investigations into bursts, pressure issues, water quality incidents and supply interruptions. Ensure network models accurately reflect current assets and network configuration. Provide technical input into operational, planning and capital projects. Translate complex modelling and technical analysis into clear operational recommendations. Work closely with operations, planning and capital delivery teams. Support network issues and participate in an out-of-hours standby rota. About You You will have: 5+ years' experience in the water industry , ideally within network, asset management, operational or analytical roles. Strong knowledge of clean water distribution networks and assets . Experience with hydraulic modelling and/or GIS . Good understanding of hydraulic principles and water distribution. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. A relevant HND or equivalent qualification in engineering or science. A full current driving licence. Experience with Synergi, hydraulic model build/calibration/design, surge modelling or professional accreditation (IW, ICE or CIWEM) would be advantageous. If you're an experienced water network or hydraulic modelling professional looking for a senior technical role with real responsibility for network performance and resilience, we'd like to hear from you.
Aug 24, 2026
Full time
Role : Network Analyst Location: South Wales Day rate: Competitive Contract: 6 month contract The Opportunity We are working with a leading organisation in the water sector to recruit an experienced Network Analyst . This is a senior technical role focused on clean water distribution networks, hydraulic modelling, network assurance and risk management . You will provide technical expertise to support operational and investment decisions, ensuring the network remains safe, resilient and capable of delivering high levels of customer service. Key Responsibilities Provide technical assurance across the water distribution network. Lead and approve hydraulic, operational and surge modelling. Assess network capacity, resilience, asset risk and service performance. Lead technical investigations into bursts, pressure issues, water quality incidents and supply interruptions. Ensure network models accurately reflect current assets and network configuration. Provide technical input into operational, planning and capital projects. Translate complex modelling and technical analysis into clear operational recommendations. Work closely with operations, planning and capital delivery teams. Support network issues and participate in an out-of-hours standby rota. About You You will have: 5+ years' experience in the water industry , ideally within network, asset management, operational or analytical roles. Strong knowledge of clean water distribution networks and assets . Experience with hydraulic modelling and/or GIS . Good understanding of hydraulic principles and water distribution. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. A relevant HND or equivalent qualification in engineering or science. A full current driving licence. Experience with Synergi, hydraulic model build/calibration/design, surge modelling or professional accreditation (IW, ICE or CIWEM) would be advantageous. If you're an experienced water network or hydraulic modelling professional looking for a senior technical role with real responsibility for network performance and resilience, we'd like to hear from you.
Yolk Recruitment Ltd
Network Analyst
Yolk Recruitment Ltd Cardiff, South Glamorgan
Role : Water Network Technician Location: South Wales Day rate: Competitive Contract: 6 month contract The Role We are looking for a Water Network Technician to support the operation and performance of a regional water distribution network. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability. Key Responsibilities Support the safe and efficient operation of the water distribution network. Investigate network performance issues and implement improvements. Work closely with operational teams, analysts and contractors to deliver excellent customer service. Maintain accurate operational records and ensure compliance with company standards. Assist with incident response and emergency activities. Support complaint investigations and identify root causes of recurring issues. Participate in an emergency standby rota. Requirements Experience in water network operations, utilities, leakage, hydraulics or a related field. Strong customer service and problem-solving skills. Ability to analyse issues and recommend practical solutions. Excellent communication and stakeholder management skills. Full UK driving licence. Relevant technical qualification or equivalent industry experience. What You'll Bring A proactive and customer-focused approach. Strong organisational and teamwork skills. A commitment to safety, compliance and continuous improvement. The ability to work independently and under pressure
Aug 24, 2026
Full time
Role : Water Network Technician Location: South Wales Day rate: Competitive Contract: 6 month contract The Role We are looking for a Water Network Technician to support the operation and performance of a regional water distribution network. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability. Key Responsibilities Support the safe and efficient operation of the water distribution network. Investigate network performance issues and implement improvements. Work closely with operational teams, analysts and contractors to deliver excellent customer service. Maintain accurate operational records and ensure compliance with company standards. Assist with incident response and emergency activities. Support complaint investigations and identify root causes of recurring issues. Participate in an emergency standby rota. Requirements Experience in water network operations, utilities, leakage, hydraulics or a related field. Strong customer service and problem-solving skills. Ability to analyse issues and recommend practical solutions. Excellent communication and stakeholder management skills. Full UK driving licence. Relevant technical qualification or equivalent industry experience. What You'll Bring A proactive and customer-focused approach. Strong organisational and teamwork skills. A commitment to safety, compliance and continuous improvement. The ability to work independently and under pressure
Yolk Recruitment Ltd
Service Desk Analyst
Yolk Recruitment Ltd
IT Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. What you'll be doing Troubleshooting and resolving IT hardware and software incidents remotely and in person. Managing service requests, including employee onboarding and offboarding. Monitoring and managing support tickets, ensuring SLA targets are achieved. Maintaining accurate ticket updates and documentation. Supporting endpoint security by updating operating systems and third-party software. Assisting with the imaging, deployment, maintenance and configuration of laptops, desktops, Macs and mobile devices. Supporting other functions within the IT Service Desk as required. Occasionally travelling to other company sites when required. What you'll bring Essential A formal IT qualification or strong foundational IT knowledge with a genuine interest in technology. Strong communication skills. Excellent troubleshooting, analytical and problem-solving abilities. Ability to work independently and take ownership of assigned tasks. Strong understanding of hardware and software troubleshooting. Good understanding of networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity Pay. Cycle to Work scheme. Free on-site parking. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Aug 24, 2026
Full time
IT Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. What you'll be doing Troubleshooting and resolving IT hardware and software incidents remotely and in person. Managing service requests, including employee onboarding and offboarding. Monitoring and managing support tickets, ensuring SLA targets are achieved. Maintaining accurate ticket updates and documentation. Supporting endpoint security by updating operating systems and third-party software. Assisting with the imaging, deployment, maintenance and configuration of laptops, desktops, Macs and mobile devices. Supporting other functions within the IT Service Desk as required. Occasionally travelling to other company sites when required. What you'll bring Essential A formal IT qualification or strong foundational IT knowledge with a genuine interest in technology. Strong communication skills. Excellent troubleshooting, analytical and problem-solving abilities. Ability to work independently and take ownership of assigned tasks. Strong understanding of hardware and software troubleshooting. Good understanding of networking fundamentals. Desirable Previous experience working within an IT Service Desk or Desktop Support role. Experience working within a Microsoft 365 hybrid environment. ITIL Foundation certification. Full, clean UK driving licence. What's on offer 25 days annual leave plus Bank Holidays. Pension scheme. Enhanced Maternity and Paternity Pay. Cycle to Work scheme. Free on-site parking. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Leo Technology Limited
Senior Business Analyst
Leo Technology Limited
Role: Senior Business Analyst Salary: £80,000-£100,000 DoE (+ discretionary annual bonus of up to 7.5%) Location: Hybrid - London 2 days per week (Farringdon) The Opportunity: Our client, an innovative technology business operating within the healthcare and life sciences sector, is looking for an experienced Business Analyst to join its growing team. The successful candidate will play a key role in shaping solutions that meet business needs, working closely with senior stakeholders, Developers, Testers and wider cross-functional teams throughout the full delivery lifecycle. This isn't a traditional Business Analyst role. Alongside leading requirements gathering and solution design, you'll coordinate Agile ceremonies, lead a small team of Developers and help improve standards and ways of working across the wider delivery function. You'll also work closely with senior leadership to develop prototypes that help bring requirements to life, giving Developers and Testers a much clearer understanding of how proposed solutions should look and operate. This role would suit someone who enjoys getting into the detail of complex technical problems and wants the opportunity to have a genuine influence over both solutions and delivery practices. Key Responsibilities: Business Analysis & Solution Design Lead business analysis activities across projects and initiatives Elicit, analyse and challenge business requirements to uncover underlying business needs Produce clear requirements, user stories, acceptance criteria and process flows Use Gherkin-style acceptance criteria where appropriate Develop solution designs and supporting analysis documentation Agile Delivery & Team Leadership Lead a small sub-team of Developers, providing direction and supporting delivery Coordinate Agile ceremonies including backlog refinement, sprint planning, stand-ups, reviews and retrospectives Support Developers and Testers with clear guidance around how solutions should operate Identify risks, dependencies and assumptions early and proactively address them Technical Analysis Work with technical teams to assess solution options and technical dependencies Apply knowledge of APIs, system integrations and client-side web applications Develop a strong understanding of data models and how data supports business processes Produce basic UML diagrams and other analysis artefacts Use tools such as Azure DevOps and Claude Code to support analysis, solution exploration and delivery Stakeholder Management & Continuous Improvement Facilitate workshops and meetings with technical and non-technical stakeholders Build strong relationships across all levels of the organisation Challenge requirements constructively to ensure solutions align with business objectives Drive continuous improvement across standards, processes and team efficiency What We're Looking For: Essential Experience Proven experience as a Business Analyst, operating at a senior or lead level Strong understanding of Agile principles and experience coordinating Agile ceremonies Experience leading or coordinating a small team or sub-team Experience working in a hands on technical role (development / scripting etc.) Experience working with senior stakeholders to shape solutions and improve requirements Good working knowledge of APIs and system integrations Understanding of client-facing web applications and how front-end functionality supports business processes Experience creating basic UML diagrams and structured analysis models Strong understanding of data models and data mapping Excellent communication, analytical and problem-solving skills A proactive approach to continuous improvement and delivery quality If you're an experienced Business Analyst looking for a role where you can combine business analysis, technical solution design and team leadership while working on technology that supports cutting-edge healthcare research, we'd love to hear from you Important Notice: We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn't always possible to get back to everyone. With this in mind, if you've not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion. Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website.
Aug 24, 2026
Full time
Role: Senior Business Analyst Salary: £80,000-£100,000 DoE (+ discretionary annual bonus of up to 7.5%) Location: Hybrid - London 2 days per week (Farringdon) The Opportunity: Our client, an innovative technology business operating within the healthcare and life sciences sector, is looking for an experienced Business Analyst to join its growing team. The successful candidate will play a key role in shaping solutions that meet business needs, working closely with senior stakeholders, Developers, Testers and wider cross-functional teams throughout the full delivery lifecycle. This isn't a traditional Business Analyst role. Alongside leading requirements gathering and solution design, you'll coordinate Agile ceremonies, lead a small team of Developers and help improve standards and ways of working across the wider delivery function. You'll also work closely with senior leadership to develop prototypes that help bring requirements to life, giving Developers and Testers a much clearer understanding of how proposed solutions should look and operate. This role would suit someone who enjoys getting into the detail of complex technical problems and wants the opportunity to have a genuine influence over both solutions and delivery practices. Key Responsibilities: Business Analysis & Solution Design Lead business analysis activities across projects and initiatives Elicit, analyse and challenge business requirements to uncover underlying business needs Produce clear requirements, user stories, acceptance criteria and process flows Use Gherkin-style acceptance criteria where appropriate Develop solution designs and supporting analysis documentation Agile Delivery & Team Leadership Lead a small sub-team of Developers, providing direction and supporting delivery Coordinate Agile ceremonies including backlog refinement, sprint planning, stand-ups, reviews and retrospectives Support Developers and Testers with clear guidance around how solutions should operate Identify risks, dependencies and assumptions early and proactively address them Technical Analysis Work with technical teams to assess solution options and technical dependencies Apply knowledge of APIs, system integrations and client-side web applications Develop a strong understanding of data models and how data supports business processes Produce basic UML diagrams and other analysis artefacts Use tools such as Azure DevOps and Claude Code to support analysis, solution exploration and delivery Stakeholder Management & Continuous Improvement Facilitate workshops and meetings with technical and non-technical stakeholders Build strong relationships across all levels of the organisation Challenge requirements constructively to ensure solutions align with business objectives Drive continuous improvement across standards, processes and team efficiency What We're Looking For: Essential Experience Proven experience as a Business Analyst, operating at a senior or lead level Strong understanding of Agile principles and experience coordinating Agile ceremonies Experience leading or coordinating a small team or sub-team Experience working in a hands on technical role (development / scripting etc.) Experience working with senior stakeholders to shape solutions and improve requirements Good working knowledge of APIs and system integrations Understanding of client-facing web applications and how front-end functionality supports business processes Experience creating basic UML diagrams and structured analysis models Strong understanding of data models and data mapping Excellent communication, analytical and problem-solving skills A proactive approach to continuous improvement and delivery quality If you're an experienced Business Analyst looking for a role where you can combine business analysis, technical solution design and team leadership while working on technology that supports cutting-edge healthcare research, we'd love to hear from you Important Notice: We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn't always possible to get back to everyone. With this in mind, if you've not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion. Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website.
Alexander Lloyd
Pensions Quality Assurance Analyst
Alexander Lloyd
This is an excellent opportunity for an experienced Defined Benefit Pensions professional who enjoys analysing complex work, identifying trends and risks, and driving continuous improvement across Pensions administration operations. Working closely with administration, technical, and data teams, you will play a key role in ensuring the highest standards of quality, accuracy, compliance, and customer outcomes. The Role You will provide independent, risk-based assurance across a broad range of pensions administration activities, helping to identify opportunities for improvement while supporting a positive and collaborative quality culture. Key responsibilities include: Conducting quality assurance reviews across Defined Benefit Pensions administration activities Reviewing calculations, member records, processes, controls, and administration work Providing oversight on complex cases, remediation projects, and new business implementations Identifying trends, root causes, and systemic risks through detailed analysis Producing clear reports and practical recommendations for improvement Supporting data quality initiatives and regulatory change projects Collaborating with administration, technical, and operational teams to embed best practice Contributing to governance, compliance, and continuous improvement initiatives About You The successful candidate will have: Strong Defined Benefit Pensions administration experience Excellent technical knowledge of Pension scheme rules, benefit structures, and administration processes Previous experience within quality assurance, audit, compliance, technical review, or oversight functions Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities The ability to provide constructive challenge while maintaining strong working relationships A passion for improving quality, reducing risk, and delivering excellent member outcomes What's on Offer Hybrid and flexible working arrangements Opportunity to influence quality standards across a large Pensions operation Exposure to technical, governance, and regulatory projects Professional development and study support Competitive salary and benefits package Excellent long-term career progression opportunities This is a fantastic opportunity for a Pensions professional looking to move into a dedicated quality and assurance role where they can make a real impact on operational excellence and customer outcomes. Please quote 52421 when calling Yvette at Alexander Lloyd or email them at yki . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Aug 24, 2026
Full time
This is an excellent opportunity for an experienced Defined Benefit Pensions professional who enjoys analysing complex work, identifying trends and risks, and driving continuous improvement across Pensions administration operations. Working closely with administration, technical, and data teams, you will play a key role in ensuring the highest standards of quality, accuracy, compliance, and customer outcomes. The Role You will provide independent, risk-based assurance across a broad range of pensions administration activities, helping to identify opportunities for improvement while supporting a positive and collaborative quality culture. Key responsibilities include: Conducting quality assurance reviews across Defined Benefit Pensions administration activities Reviewing calculations, member records, processes, controls, and administration work Providing oversight on complex cases, remediation projects, and new business implementations Identifying trends, root causes, and systemic risks through detailed analysis Producing clear reports and practical recommendations for improvement Supporting data quality initiatives and regulatory change projects Collaborating with administration, technical, and operational teams to embed best practice Contributing to governance, compliance, and continuous improvement initiatives About You The successful candidate will have: Strong Defined Benefit Pensions administration experience Excellent technical knowledge of Pension scheme rules, benefit structures, and administration processes Previous experience within quality assurance, audit, compliance, technical review, or oversight functions Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities The ability to provide constructive challenge while maintaining strong working relationships A passion for improving quality, reducing risk, and delivering excellent member outcomes What's on Offer Hybrid and flexible working arrangements Opportunity to influence quality standards across a large Pensions operation Exposure to technical, governance, and regulatory projects Professional development and study support Competitive salary and benefits package Excellent long-term career progression opportunities This is a fantastic opportunity for a Pensions professional looking to move into a dedicated quality and assurance role where they can make a real impact on operational excellence and customer outcomes. Please quote 52421 when calling Yvette at Alexander Lloyd or email them at yki . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Claranet Limited
SOC Shift Lead
Claranet Limited Leeds, Yorkshire
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 24, 2026
Full time
Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

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