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About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage security risks across people, processes, technology, data, and third-party suppliers, ensuring risks remain within the bank's risk appetite. The function establishes security policies, standards, and governance frameworks, oversees compliance with regulatory and industry requirements, and works closely with business and technology teams to embed security into new products, services, and change initiatives. It also monitors and responds to security incidents, promotes operational resilience, manages third-party security risks, and drives security awareness across the organisation. Through these activities, the security function helps maintain customer trust, supports regulatory compliance, and enables the bank to achieve its strategic objectives while effectively managing risk. What you will be doing? As the Head of Security Operations you will be accountable for the effective operation, continuous improvement and resilience of the Bank's security operations capability, covering Security Operations Centre monitoring and response, Identity and Access Management services, security analysis, operational security controls and supplier-delivered security services. The Head of Security Operations is a senior leadership role within the Group Information Security (GIS) function, reporting directly to the Information Security Director. The role leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration, control assurance support, reporting, and operational support. Your responsibilities will include Security Operations Leadership & Strategy Leading and developing the Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15-20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance to meet current and future business needs Cyber Security Operations (SOC & Incident Response) Owning the end-to-end security monitoring and cyber incident response, including internal SOC and third-party services Overseeing detection, triage, investigation and response to threats using security tooling (e.g. SIEM, SOAR, EDR/XDR) and acting as the senior escalation point and cyber incident commander where required Ensuring incident response plans, playbooks, testing, and post-incident reviews are effective and continuously improved Identity & Access Management (IAM) Leading IAM operations, ensuring secure, compliant access to systems, data and platforms whilst driving improvements in IAM automation, governance, and control effectiveness, ensuring risks are identified, reported and remediated in line with policy Security Analysis, Assurance & Risk Management Leading security analyst services including threat analysis, vulnerability management, investigations, reporting and control assurance Ensuring security risks, vulnerabilities and control weaknesses are identified, prioritised, and remediated in partnership with technology teams Support risk assessments, change initiatives, and assurance activities while maintaining alignment with risk frameworks, policies, and regulatory requirements Service Delivery, Performance & Continuous Improvement Defining and tracking KPIs, KRIs and SLAs to measure performance, risk reduction and control effectiveness Delivering clear, insightful reporting for operational teams, senior stakeholders, audit and regulators Driving continuous improvement through automation, tooling optimisation, and process enhancements Third-Party & Service Management Managing relationships and performance of security vendors and managed service providers to ensure third-party services meet contractual, regulatory and security requirements Operational Resilience & Business Continuity Ensuring Security Operations services are resilient and recoverable, supporting the Bank through incidents and disruptions whilst maintaining continuity and disaster recovery plans for critical security services Stakeholder Management & Governance Building effective relationships with the wider Group to successfully and effectively achieve the above outlined responsibilities Providing appropriate challenge on risk and control issues and represent Security Operations at IT Security governance forums What's in it for you? We offer a competitive base salary depending on experience from £120,000 - £135,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 50% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Essential experience: Leading a Security Operations function within a complex, regulated or financial services environment managing medium-sized, multi-disciplinary security teams (c.15-25), including analysts, engineers, IAM specialists and team leads Strong operational experience across SOC monitoring, cyber incident response, escalation management and Identity & Access Management Experience delivering security analysis and operational services, including threat and vulnerability management, control monitoring and reporting Strong understanding of risk, audit, compliance and governance requirements within a regulated environment Experience managing third-party security providers, including MSP's and outsourced services Proven ability to develop and use operational metrics and produce effective management reporting Experience in incident management, root cause analysis and continuous improvement, alongside exposure to operational resilience, business continuity and disaster recovery Strong stakeholder management skills, with the ability to influence and clearly communicate complex security issues Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.

Employment Lawyer EMEA Level: Director Location: Southampton or remote Role: Flexible Salary: Competitive + Bonus + Benefits Reporting to: Group General Counsel An exciting newly created opportunity for an experienced employment lawyer to join a growing international financial services organisation. Reporting directly to the Group Head of Legal, you will act as the lead employment law specialist for the business, partnering closely with senior leaders and the People function across multiple jurisdictions. This is a highly visible role offering exposure to complex domestic and international employment matters, alongside the opportunity to contribute to broader commercial and strategic legal initiatives. The position would suit a commercially minded employment lawyer who enjoys working closely with stakeholders, influencing decision-making and helping organisations navigate change and growth. Both full-time and part-time arrangements will be considered. The Opportunity As the organisation's employment law subject matter expert, you will provide practical, commercially focused advice on a wide range of workforce-related matters while supporting the business in maintaining a compliant, high-performing and people-focused culture. You will be trusted to balance legal risk with commercial objectives, helping leaders make informed decisions across a complex and evolving international environment. Key Responsibilities Serve as a trusted adviser to the People team and senior leadership on complex employment law matters across multiple jurisdictions. Provide expert legal guidance on employee relations issues, including disciplinary matters, grievances, performance management, investigations, redundancies, restructures and workplace disputes. Monitor and advise on developments in employment legislation and workplace regulations, ensuring continued compliance across the business. Manage employment-related claims and disputes, including liaising with external counsel and supporting settlement negotiations where required. Draft, review and update employment contracts, policies, employee handbooks and related documentation. Identify legal and regulatory risks associated with workforce decisions and recommend practical mitigation strategies. Build strong relationships with internal stakeholders and become a key strategic partner to the People function. Support employee incentive and equity programmes from a legal and governance perspective. Contribute to broader Legal team initiatives, including advising on commercial contracts, supplier agreements and other corporate legal matters as required. Lead or support cross-functional projects and organisational change initiatives. About You Qualified Lawyer admitted in the UK or similar common law jurisdiction At least 10+ years' of post-qualification experience, with employment law as your primary area of expertise. Strong experience gained within a leading law firm, in-house legal team, or a combination of both. Excellent technical employment law knowledge and ability to apply it in a pragmatic, commercial manner. Experience advising on complex employee relations matters and organisational change projects. Exceptional stakeholder management and relationship-building skills. Strong drafting, negotiation and communication abilities. Proven ability to manage competing priorities in a fast-paced environment. Highly organised, proactive and solutions-focused. Desirable Experience In-house legal experience within a regulated or professional services environment. International employment law advisory experience. Exposure to employee share plans, reward structures or executive compensation matters. Experience supporting multi-jurisdictional businesses through periods of growth and transformation. What's on Offer This is a unique opportunity to join a collaborative and ambitious organisation where legal plays a strategic role in business success. You'll work closely with senior leadership, gain exposure to complex international employment law issues and contribute to key business decisions across a growing global platform. The organisation is committed to supporting professional development through ongoing training, technical learning and career progression opportunities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

This role offers the opportunity to lead technology risk, cyber assurance, and IT audit engagements for major organisations, advising senior stakeholders on cyber security, governance, controls, and digital transformation. The successful candidate will combine client leadership, business development, and team management responsibilities while helping clients strengthen their technology risk and assurance capabilities. Client Details Our client is a global professional services organisation with a leading cybersecurity capability. They support clients across public sector, defence, and critical infrastructure industries, helping them navigate complex cyber and regulatory challenges. The organisation is recognised for its strong leadership culture, investment in innovation, and commitment to developing its people. Description Lead technology risk, cyber assurance, and IT audit engagements for a diverse client portfolio. Build trusted relationships with senior stakeholders and provide strategic risk and control advice. Deliver assessments across areas including cyber security, IT controls, cloud, data privacy, resilience, identity and access management, and emerging technologies. Support the development of technology risk frameworks, assurance programmes, and governance models. Contribute to business development through client relationship management, proposals, and growth initiatives. Lead, mentor, and develop teams while promoting collaboration and technical excellence. Profile Strong experience in technology risk, IT audit, cyber assurance, or risk advisory within a consulting or professional services environment. Proven track record of leading complex engagements and managing senior client relationships. Sound understanding of IT controls, cyber security, risk management, governance, and regulatory requirements. Experience across areas such as cloud security, data privacy, resilience, third-party risk, and technology transformation. Strong leadership, communication, stakeholder management, and business development skills.Ability to operate effectively in a fast-paced environment and manage multiple priorities. Job Offer Hybrid role, 1 - 2 days in office per week ( can choose based office from multiple locations - Manchester, London, Bristol, Birmingham, Scotland) Opportunity to work in a large organisation with a strong reputation in technology and innovation. Strong career progression opportunities Comprehensive benefits package (core and £6K plus worth flexible benefits) Bonus scheme

AI & Data Engineering & Delivery Location: UK (Hybrid) Salary: Up to £115,000 + Bonus + Benefits Overview An exciting opportunity has arisen for an experienced Associate Director to join a growing AI and Data team within a well-established consulting environment. This role combines business development, client engagement, strategic advisory and delivery leadership, offering the opportunity to help organisations realise value from AI and emerging technologies. The successful candidate will work closely with senior stakeholders, identify and develop new business opportunities, and oversee the delivery of complex AI-enabled transformation programmes. This position is suited to individuals who are equally comfortable discussing commercial outcomes with executive stakeholders as they are guiding technical teams delivering innovative AI solutions. Key Responsibilities Business Development & Client Growth Identify, develop and secure new consulting opportunities. Build and maintain strong relationships with senior client stakeholders. Grow and manage strategic client accounts. Lead commercial discussions, proposals and statements of work. Support the continued growth of the wider AI and Data practice. AI Advisory & Strategy Advise clients on AI adoption, strategy and implementation. Help organisations identify opportunities to leverage AI for business value. Develop business cases, roadmaps and operating models. Translate technical concepts into practical recommendations for senior decision-makers. Delivery Leadership Lead the successful delivery of AI and data-focused programmes. Provide oversight and direction to multidisciplinary delivery teams. Ensure projects are delivered against agreed objectives, timelines and budgets. Take ownership of client outcomes and programme success. Promote best practices across delivery, architecture and solution design. Leadership & Team Development Coach and mentor consulting and delivery professionals. Support capability development across AI, data and emerging technologies. Contribute to recruitment, talent development and practice growth initiatives. Foster a collaborative and high-performing team culture. Skills & Experience Essential Proven history of originating and closing consulting sales opportunities. Experience managing and growing large enterprise client accounts. Strong commercial awareness and consulting experience. Demonstrable success leading technology, data or AI transformation programmes. Experience overseeing the delivery of production AI solutions. Ability to engage confidently with executive and senior leadership stakeholders. AI & Technology Knowledge Strong understanding of modern AI technologies and concepts, including: Generative AI Large Language Models (LLMs) Prompt Engineering Retrieval-Augmented Generation (RAG) Vector Databases AI Solution Architecture MLOps Principles AI Governance and Risk Considerations Candidates are not expected to be hands-on developers but should be capable of guiding technical teams and contributing to key architectural and delivery decisions. Desirable Experience Practical experience applying AI within one or more of the following areas: Customer operations and service transformation Content, knowledge or workflow optimisation Software engineering productivity and developer enablement Enterprise process automation Cloud & Data Platforms Understanding of major cloud platforms such as AWS, Azure and/or GCP. Familiarity with cloud-native AI services and deployment approaches. Appreciation of enterprise security, governance and data management considerations. Knowledge of scalable operating models for AI adoption. Personal Attributes Strong relationship-building and stakeholder management skills. Commercially minded with a focus on delivering measurable business value. Excellent communication and presentation abilities. Strategic thinker with a pragmatic approach to execution. Comfortable operating within complex, fast-paced environments. Package Salary up to £115,000. Performance-related bonus. Competitive benefits package. Hybrid working model. Ongoing professional development opportunities. Exposure to large-scale AI and data transformation initiatives. Clear progression opportunities within a growing practice. This is an excellent opportunity for a commercially focused AI leader looking to combine business development, strategic advisory and delivery leadership within a high-growth environment.

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner . This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems , driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. Stay up to date & informed of any new EPICOR product developments. Resolve & rectify any technical / operational system challenges. Deliver EPICOR system training & end user support when needed. Produce & present regular KPI / MI reports to key stakeholders. Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. Wherever possible streamline & improve ERP processes through system enhancements & additional automation. Promote continuous improvement methodology. Attributes: Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) Expert in ERP systems from a business & technical perspective. Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. A professional engaging communicator at all levels. Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately.

Head of Communications in the Parish Support Team for the Diocese of Derby, shaping communications strategy and storytelling across a region serving over one million people. Location: Hybrid - minimum 2 days per week in Derby The Diocese of Derby takes in the City of Derby, all of Derbyshire, and small parts of Staffordshire and South Yorkshire - with over 1.1 million people living in the area it covers. Through churches, schools, hospitals, prisons and community initiatives, the Church of England plays an important role in local life. Its ministry reaches into urban and rural communities alike, supporting everything from work on local estates to farming and environmental initiatives, as it seeks to share the good news of Jesus and serve people of all ages and backgrounds. We're looking for a Head of Communications to help tell that story. Reporting to the Director of Strategy and Engagement, and leading a team of three (Internal Communications Officer, Media and Campaigns Officer, and Parish Communications Enabler), you'll provide strategic leadership for communications across the diocese, helping it communicate with clarity, consistency and confidence. In this role, you'll have the opportunity to: Lead and inspire a talented Communications Team, providing clear direction, setting priorities and creating the conditions for colleagues to thrive. Shape and deliver the communications strategy, turning priorities into compelling campaigns that engage audiences and support the Church's mission. Champion the voice, brand and digital presence, ensuring consistent, creative and impactful communications across all channels. Develop and drive a proactive storytelling approach, uncovering and sharing inspiring stories of faith, ministry, growth and transformation from communities across the diocese. Act as a trusted adviser to bishops and senior leaders on media relations, reputation and crisis communications, while building strong partnerships to raise the profile and influence. If you're an experienced communications professional with strong editorial instincts, excellent writing skills and a talent for building trusted relationships, we'd love to hear from you. You'll have the opportunity to work closely with bishops, archdeacons and other senior leaders, helping to communicate the vision, priorities and stories with clarity, confidence and care. Benefits : Generous pension - up to 10% employer contribution Excellent holiday allowance - 38 days (includes bank holidays), plus the option to buy 5 more days. Life assurance 2x annual salary (subject to pension enrolment). Simply Health Cash Plan - offering 24/7. GP access, eye test vouchers plus more Employee Assistance Programme providing mental health support Additional leave options, including spiritual retreat days, volunteer days and more One fully funded module per year through our Deepening Discipleship Training Staff can borrow a free corporate pass to Chatsworth House Access to the Electric Vehicle Leasing Scheme For further details please see the candidate pack. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Sunday 9th August Charisma vetting interviews will be completed on a rolling basis and must be completed by: Tuesday 11th August Interviews with Diocese of Derby: 1st stage: w/c 24th August 2nd stage: 8 September This role requires an enhanced DBS and Safeguarding check. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion , sexual orientation, age, veteran status or other category protected by law. In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian . Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: 80,000 to 100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately 16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c. 80,000 to 100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.

Job Title: Operations Director Location: High Wycombe Salary: Based on Experience Our client is seeking an experienced Operations Director to lead and develop all operational activities across their UK business. This is a senior leadership position responsible for ensuring the safe, efficient and profitable delivery of projects and services while driving operational excellence across the organisation. The successful candidate will oversee project delivery, service and maintenance operations, resource planning, supply chain management and operational performance, working closely with the Managing Director and Chief Operating Officer to deliver strategic objectives and support continued business growth. As the organisation continues to expand, this role will also play an important part in developing operational standards, governance and best practices across the wider business. Key Responsibilities Operational Leadership Provide strategic leadership across all operational functions, ensuring projects, service contracts and maintenance activities are delivered safely, on time, within budget and to the highest standards. Build, lead and develop high-performing teams, creating a culture of accountability, collaboration and continuous improvement. Drive operational efficiency, productivity and service quality through effective processes, performance management and continuous improvement initiatives. Oversee workforce planning, resource allocation, supply chain performance and subcontractor management. Ensure compliance with all relevant health, safety, environmental and regulatory requirements, including maintaining appropriate business insurance. Develop and monitor operational KPIs to improve performance, accountability and customer satisfaction. Commercial & Financial Performance Manage operational performance against agreed budgets, financial targets and business objectives. Monitor contract profitability, project performance and operational margins, using data to support informed decision-making. Identify opportunities to improve profitability through cost control, operational efficiencies and resource optimisation. Lead operational aspects of contract negotiations with customers, suppliers and subcontractors. Support forecasting, budgeting and business planning activities alongside the senior leadership team. Strategic Collaboration Work closely with executive leadership to align operational delivery with wider business objectives. Contribute to the development and implementation of operational standards, governance frameworks and best practice across the organisation. Share operational knowledge and drive consistency across multiple business functions and locations. Support business integration, mobilisation and operational improvement initiatives where required. About You Essential Willing to be appointed as a Company Director and registered with Companies House. Demonstrable experience preparing tender submissions and leading successful contract mobilisation. Proven success in a senior operational leadership role within facilities management, HVAC, building services, engineering services or a similar technical environment. Experience managing multi-site operations, field-based teams and subcontractor networks. Strong commercial awareness with experience managing budgets, operational KPIs, profitability and business performance. A track record of improving operational efficiency, service delivery and financial performance. Excellent leadership, communication and stakeholder management skills. Strong understanding of health, safety and regulatory compliance. Full UK driving licence and willingness to travel as required. Desirable Experience working within a multi-site or international organisation. Experience leading operational transformation, business improvement or standardisation programmes. Exposure to business acquisitions, integration projects or organisational change. Engineering or technical qualifications. Experience within a private equity-backed or high-growth business.

The Role Reporting to the Chief Property Officer, you will provide strategic leadership bringing together Transformation, Technology & Innovation, Resources, Risk & Performance Management, Environmental Sustainability, and Health, Safety & Wellbeing into one integrated function. You will play a central role in delivering the Estates & Facilities Directorate Plan 2025 - 2030, helping to drive organisational agility, digital capability, service excellence and sustainability across the Directorate and wider University. You Will Lead large scale transformation and innovation initiatives across Estates & Facilities, driving operational and strategic improvement. Develop and implement coherent Technology, Transformation and Innovation (TTI) model, embedding digital capability, data driven services and emerging technologies across the Directorate. Provide executive leadership for Digital Estate, operational technology, automation, analytics and service transformation programmes. Lead governance, planning, performance and assurance activity across the Directorate, driving continuous improvement and organisational effectiveness. Drive progress towards net zero carbon, environmental sustainability and climate resilience objectives across Estates & Facilities. Provide strategic leadership for Health, Safety & Wellbeing, ensuring robust governance, risk management and proactive safety culture. Build strong partnerships across the University, industry and external stakeholders to support innovation, collaboration and long term strategic delivery. This is a role for a leader who combines strategic vision, transformation expertise and operational credibility, with the ability to influence and senior levels and deliver meaningful organisational change within a highly complex environment. You Will Bring Significant senior leadership experience with a complex public or private sector organisation. A strong track record of leading large scale transformation, innovation and organisational change programmes. Experience of developing operating models, performance frameworks and governance structures that drive measurable improvement. Demonstrable expertise in digital transformation, technology enabled services, data and performance management, or innovation delivery. Proven ability to lead high performing, multidisciplinary team through periods of change and growth. Strong stakeholder engagement and influencing skills, with the credibility to operate effectively at executive and strategic levels. Experience of managing significant resources, business planning processes and organisational performance within a large scale environment. A collaborative and values led leadership style, with a commitment to inclusion, sustainability and service excellence. Why Join Us This is an opportunity to shape the future direction of Estates & Facilities. You will play a pivotal role in delivering transformational change across a major estate, helping to build a digitally enabled, sustainable and high performing organisation that supports the University's Manchester 2035 strategy. What will you get in return Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays. Additional paid closure over the Christmas period. Local and national discounts at a range of major retailers.