Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Jul 15, 2026
Full time
Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Jenningsbet - Retail Betting Sales Assistant - Part Time 30 Hours over any 4 days from 7 (plus opportunities for paid overtime) We are looking for a Sales Assistant to be part of a team in a fun and engaging betting environment. Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace. Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment. DUTIES DAY-TO-DAY Your role will be working with the rest of the team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Branch Manager who will ensure you are trained with great skills for the job. RESPONSIBILITIES Building customer relationships, in order to create a great shop atmosphere and customer loyalty Ensuring company wide campaigns are promoted to our customers Accepting bets, accurate settlement, and payment of winning bets Monitor the activity of our competitors making sure we're ahead of the game To take all possible steps to provide a safe working environment Deputise in the absence of the Branch Manager REQUIREMENTS You will love working as part of a flexible team and enjoy the customer interaction element of the role Good with numbers and cash handling Great personal presentation and time keeping REWARDS Industry leading pay Opportunities to progress your Jenningsbet Career Salary increase within the first 12 months Discretionary annual bonus Free eye tests and discounts on VDU glasses Live sport streamed in shops Career progression and Apprenticeship schemes Opportunities to attend Race Days and Darts events Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK's largest independent bookmaker. Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams. INTERESTED? Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!
Jul 15, 2026
Full time
Jenningsbet - Retail Betting Sales Assistant - Part Time 30 Hours over any 4 days from 7 (plus opportunities for paid overtime) We are looking for a Sales Assistant to be part of a team in a fun and engaging betting environment. Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace. Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment. DUTIES DAY-TO-DAY Your role will be working with the rest of the team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Branch Manager who will ensure you are trained with great skills for the job. RESPONSIBILITIES Building customer relationships, in order to create a great shop atmosphere and customer loyalty Ensuring company wide campaigns are promoted to our customers Accepting bets, accurate settlement, and payment of winning bets Monitor the activity of our competitors making sure we're ahead of the game To take all possible steps to provide a safe working environment Deputise in the absence of the Branch Manager REQUIREMENTS You will love working as part of a flexible team and enjoy the customer interaction element of the role Good with numbers and cash handling Great personal presentation and time keeping REWARDS Industry leading pay Opportunities to progress your Jenningsbet Career Salary increase within the first 12 months Discretionary annual bonus Free eye tests and discounts on VDU glasses Live sport streamed in shops Career progression and Apprenticeship schemes Opportunities to attend Race Days and Darts events Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK's largest independent bookmaker. Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams. INTERESTED? Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!
Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profit Keeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.
Jul 15, 2026
Full time
Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profit Keeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.
Role: Branch Manager / General Manager Industry: Builders Merchants / Construction Supplies Region: Newcastle area Salary: £50,000 - £57,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products Someone required who's good with sales and operations A very strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, liked by the staff and customers alike. Our client is a well-respected and long-established distributor of construction supplies / building materials. Their branch is in the Newcastle area and requires a new Branch Manager. This is a busy site and it needs someone to keep it going in the right direction. The autonomy is strong with this position and therefore you must be able to run all aspects of a branch and organise your team accordingly. This is an important branch, therefore you will have various departmental managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is sound but they don't want to be static in terms of market share. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Machining, Civils, Drainage, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
Jul 15, 2026
Full time
Role: Branch Manager / General Manager Industry: Builders Merchants / Construction Supplies Region: Newcastle area Salary: £50,000 - £57,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products Someone required who's good with sales and operations A very strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, liked by the staff and customers alike. Our client is a well-respected and long-established distributor of construction supplies / building materials. Their branch is in the Newcastle area and requires a new Branch Manager. This is a busy site and it needs someone to keep it going in the right direction. The autonomy is strong with this position and therefore you must be able to run all aspects of a branch and organise your team accordingly. This is an important branch, therefore you will have various departmental managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is sound but they don't want to be static in terms of market share. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Machining, Civils, Drainage, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Jul 15, 2026
Full time
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Territory Sales Manager - Retail Temporary Territory Sales Manager (Retail) Full-Time 40 Hours per Week August 2026 - 5th January 2027 Earn a £750 Completion Bonus! Looking for an exciting opportunity to work with some of the UK's biggest household brands during the busiest and most rewarding time of the year? We're recruiting Temporary Full-Time Territory Sales Managers to join our award-winning field sales team and support major FMCG brands throughout the Golden Quarter. This fixed-term opportunity offers the chance to gain valuable field sales experience, make a real impact in stores across your territory and earn a £750 completion bonus when you successfully complete your contract through to 5th January 2027. About Us Tactical Solutions, part of the Acosta Group, is one of the UK's leading field marketing agencies. We work with many of the UK's biggest grocery and FMCG brands, helping them win in store through outstanding retail execution, merchandising and sales. What You'll Be Doing You'll manage your own territory, visiting the UK's leading grocery retailers including Tesco, Sainsbury's, Asda, and Morrisons. Your role will include: Building strong relationships with store managers and colleagues. Improving product availability and increasing distribution. Negotiating additional display opportunities to maximise sales. Merchandising products to the highest standards. Identifying opportunities and providing valuable market intelligence. Delivering outstanding execution for some of the UK's biggest brands. Recording activity using our market-leading tablet technology. Every day is different, giving you the opportunity to make a real difference in store while developing your sales and relationship-building skills. Complete Your Contract & Earn £750 Join us in August and remain with us until 5th January 2027, and you'll receive a £750 Completion Bonus as a thank you for supporting us through our busiest trading period. Terms and conditions apply. We'd Love to Hear From You If You Have experience in retail, sales, merchandising or customer service. Enjoy working independently while being part of a supportive team. Are confident building relationships with people. Have a passion for delivering outstanding results. Enjoy working in a fast-paced environment where no two days are the same. Hold a full UK driving licence. Whether you're already working in field sales or looking to develop your career, full training and ongoing support will be provided. What's In It For You? ? £750 Completion Bonus (when you complete your contract to 5th January 2027) ? Full-Time Role - 40 Hours Per Week ? Car Allowance ? Tablet ? Full Training & Ongoing Support ? Incentive Scheme ? Pension ? Life Assurance ? Medicash Care Plan ? 30 Days Holiday (Pro Rata) Why Join Tactical Solutions? The Golden Quarter is our most exciting time of year. You'll become part of an award-winning team, represent some of the UK's leading brands and play a key role in delivering exceptional results for our clients. This is more than a temporary role-it's an opportunity to build your experience, make an impact and potentially open the door to future opportunities within Tactical Solutions. If you're motivated, customer-focused and ready for a rewarding challenge, we'd love to hear from you. Apply today and join us this August to help deliver an exceptional Golden Quarter! INDLP
Jul 15, 2026
Contractor
Territory Sales Manager - Retail Temporary Territory Sales Manager (Retail) Full-Time 40 Hours per Week August 2026 - 5th January 2027 Earn a £750 Completion Bonus! Looking for an exciting opportunity to work with some of the UK's biggest household brands during the busiest and most rewarding time of the year? We're recruiting Temporary Full-Time Territory Sales Managers to join our award-winning field sales team and support major FMCG brands throughout the Golden Quarter. This fixed-term opportunity offers the chance to gain valuable field sales experience, make a real impact in stores across your territory and earn a £750 completion bonus when you successfully complete your contract through to 5th January 2027. About Us Tactical Solutions, part of the Acosta Group, is one of the UK's leading field marketing agencies. We work with many of the UK's biggest grocery and FMCG brands, helping them win in store through outstanding retail execution, merchandising and sales. What You'll Be Doing You'll manage your own territory, visiting the UK's leading grocery retailers including Tesco, Sainsbury's, Asda, and Morrisons. Your role will include: Building strong relationships with store managers and colleagues. Improving product availability and increasing distribution. Negotiating additional display opportunities to maximise sales. Merchandising products to the highest standards. Identifying opportunities and providing valuable market intelligence. Delivering outstanding execution for some of the UK's biggest brands. Recording activity using our market-leading tablet technology. Every day is different, giving you the opportunity to make a real difference in store while developing your sales and relationship-building skills. Complete Your Contract & Earn £750 Join us in August and remain with us until 5th January 2027, and you'll receive a £750 Completion Bonus as a thank you for supporting us through our busiest trading period. Terms and conditions apply. We'd Love to Hear From You If You Have experience in retail, sales, merchandising or customer service. Enjoy working independently while being part of a supportive team. Are confident building relationships with people. Have a passion for delivering outstanding results. Enjoy working in a fast-paced environment where no two days are the same. Hold a full UK driving licence. Whether you're already working in field sales or looking to develop your career, full training and ongoing support will be provided. What's In It For You? ? £750 Completion Bonus (when you complete your contract to 5th January 2027) ? Full-Time Role - 40 Hours Per Week ? Car Allowance ? Tablet ? Full Training & Ongoing Support ? Incentive Scheme ? Pension ? Life Assurance ? Medicash Care Plan ? 30 Days Holiday (Pro Rata) Why Join Tactical Solutions? The Golden Quarter is our most exciting time of year. You'll become part of an award-winning team, represent some of the UK's leading brands and play a key role in delivering exceptional results for our clients. This is more than a temporary role-it's an opportunity to build your experience, make an impact and potentially open the door to future opportunities within Tactical Solutions. If you're motivated, customer-focused and ready for a rewarding challenge, we'd love to hear from you. Apply today and join us this August to help deliver an exceptional Golden Quarter! INDLP
General Procurement Buyer Belfast 6-month Contract - Hybrid 29.44 per hour - Umbrella ARM have an exciting opportunity for a Buyer to join a global leader in aerospace innovation. This open position is to support the approval of General procurement purchase orders and also support the customers and sourcing locally within the PJLU organisation The Role: Ensure compliance with relevant company policies, procedures, and regulatory requirements Execute CFT?s; approving requisitions; and ensure delivery to expectations as appropriate. Building relationships with the trans-national organization of General Procurement and locally with key customers and stakeholders and managing any escalations in a timely manner. Willing to travel should the requirement arise (limited to Europe) Flexibility to adapt to changing priorities and business needs. Requirements: Procurement buyer experience ideally in an Indirect Procurement role. Experience in working in a multi-functional & multi divisional environment. Good networking skills. Ability to work independently and in a team environment Relationship-building skills with internal and external stakeholders. Ability to analyse data and make informed decisions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 15, 2026
Contractor
General Procurement Buyer Belfast 6-month Contract - Hybrid 29.44 per hour - Umbrella ARM have an exciting opportunity for a Buyer to join a global leader in aerospace innovation. This open position is to support the approval of General procurement purchase orders and also support the customers and sourcing locally within the PJLU organisation The Role: Ensure compliance with relevant company policies, procedures, and regulatory requirements Execute CFT?s; approving requisitions; and ensure delivery to expectations as appropriate. Building relationships with the trans-national organization of General Procurement and locally with key customers and stakeholders and managing any escalations in a timely manner. Willing to travel should the requirement arise (limited to Europe) Flexibility to adapt to changing priorities and business needs. Requirements: Procurement buyer experience ideally in an Indirect Procurement role. Experience in working in a multi-functional & multi divisional environment. Good networking skills. Ability to work independently and in a team environment Relationship-building skills with internal and external stakeholders. Ability to analyse data and make informed decisions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Jul 15, 2026
Full time
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Techtronic Industries UK (TTI)
Marlow, Buckinghamshire
An exciting opportunity has become available to join our Operational Team within After Sales on a 12-month Fixed Term Contract . With an exceptional team to support you, you will have the confidence and resources to provide professional front line technical support to all of our customers across our brands. As an After Sales Support Executive , you will be at the forefront of responding directly to customers technical enquiries, offering them the correct information to offer a first time resolution. Please note this role is a 12-month fixed-term contract to provide maternity cover. This is an exciting opportunity to work within our growing team in our new offices in Marlow! We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training). As part of working for TTi, we offer many exciting benefits! It's our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. Free on-site parking at the office A non-contractual work from home option (ideally on successful completion of first 3 months of employment) 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee, Ryobi and VAX products Access to our TTi Benefits Hub which includes discounts with many high street retailers Support towards Eye Sight Tests for DSE use On-site 3rd party restaurant and coffee shop in our offices As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Main Responsibilities: Offer a best in class Customer Support function to all our customers, with a drive to seek a first time resolution Develop and nurture professional relationships with all Service Centre agents, dealers, and key stakeholders Take ownership for all customer interactions Authorisation of product collections and arranging repairs under Guarantee Identify opportunities for the business to be cost-effective and seek out opportunities to drive efficiency, enhancing Operational Excellence Adapt a flexible approach to help support departmental projects from concept to delivery Strive to improve knowledge on new products, and own personal development Willingness to travel to parts of the UK when the need may arise Occasional business travel to customer sites to undertake regular, RMA inspections with key stakeholders, carrying out thorough assessment of customers warranty returns Any ad hoc duties as required by your line manager Skills/Experience Required: At least 1 years' experience proven experience in customer service or sales support roles, demonstrating the ability to handle customer inquiries and resolution Ability to quickly identify issues and provide effective solutions to customer problems Efficiently manage time to handle multiple customer inquiries and tasks simultaneously Excellent verbal and written communication to interact effectively with customers and internal teams Experience working on CRM systems Proficient with the Microsoft Office package Strong data entry, typing and analytical skills Ability to professionally manage key working relationships across the business Effective in working within a team environment and collaborating with colleagues Ability to develop trust and work autonomously in supporting customers
Jul 15, 2026
Contractor
An exciting opportunity has become available to join our Operational Team within After Sales on a 12-month Fixed Term Contract . With an exceptional team to support you, you will have the confidence and resources to provide professional front line technical support to all of our customers across our brands. As an After Sales Support Executive , you will be at the forefront of responding directly to customers technical enquiries, offering them the correct information to offer a first time resolution. Please note this role is a 12-month fixed-term contract to provide maternity cover. This is an exciting opportunity to work within our growing team in our new offices in Marlow! We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training). As part of working for TTi, we offer many exciting benefits! It's our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team. Free on-site parking at the office A non-contractual work from home option (ideally on successful completion of first 3 months of employment) 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee, Ryobi and VAX products Access to our TTi Benefits Hub which includes discounts with many high street retailers Support towards Eye Sight Tests for DSE use On-site 3rd party restaurant and coffee shop in our offices As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7. Main Responsibilities: Offer a best in class Customer Support function to all our customers, with a drive to seek a first time resolution Develop and nurture professional relationships with all Service Centre agents, dealers, and key stakeholders Take ownership for all customer interactions Authorisation of product collections and arranging repairs under Guarantee Identify opportunities for the business to be cost-effective and seek out opportunities to drive efficiency, enhancing Operational Excellence Adapt a flexible approach to help support departmental projects from concept to delivery Strive to improve knowledge on new products, and own personal development Willingness to travel to parts of the UK when the need may arise Occasional business travel to customer sites to undertake regular, RMA inspections with key stakeholders, carrying out thorough assessment of customers warranty returns Any ad hoc duties as required by your line manager Skills/Experience Required: At least 1 years' experience proven experience in customer service or sales support roles, demonstrating the ability to handle customer inquiries and resolution Ability to quickly identify issues and provide effective solutions to customer problems Efficiently manage time to handle multiple customer inquiries and tasks simultaneously Excellent verbal and written communication to interact effectively with customers and internal teams Experience working on CRM systems Proficient with the Microsoft Office package Strong data entry, typing and analytical skills Ability to professionally manage key working relationships across the business Effective in working within a team environment and collaborating with colleagues Ability to develop trust and work autonomously in supporting customers
Defence Business Manager UK Defence Consultancy Sector £75,000 - £95,000 Base Salary + Bonus + Benefits Hybrid Working from Bristol, Liverpool, Plymouth or Portsmouth Permanent staff position An established and growing engineering and consultancy business supporting the UK Defence sector is seeking an experienced Defence Business Manager to drive continued expansion across the Land domain. This position involves promoting, managing and selling technical expertise services to military organisations, this is not a role selling particular products in the defence sector. This is a senior business development and growth role focused on selling high-value consultancy and engineering services into the UK Defence market. The higher end of the salary range is aimed at individuals with a strong network, proven consultancy/service sales capability, and a track record of winning and growing strategic defence accounts. We are particularly interested in speaking with well-connected professionals from: Defence consultancies Defence prime contractors MOD-facing engineering organisations Land systems and C4ISR programmes The Opportunity You will take ownership of strategic growth activities across the Defence Land sector, developing relationships, identifying opportunities, shaping bids and supporting delivery teams to expand existing and new customer accounts. The role offers significant autonomy and the opportunity to directly influence long term business growth within a highly respected technical environment. Key Responsibilities Develop and deliver strategic growth plans across the UK Defence sector Build and maintain strong relationships across MOD, DE&S, primes and supply chain partners Identify, influence and capture consultancy and engineering service opportunities Lead business development and capture activities across the Land domain Support and oversee proposal and bid activity Work collaboratively with technical delivery teams to shape compelling customer solutions Maintain strong customer engagement throughout project delivery Develop collaborative partnerships and long term workstreams Provide accurate forecasting and pipeline reporting to senior leadership Experience Required Strong background within the UK Defence industry Experience selling consultancy, engineering or professional services rather than physical products Established network across the Defence Land sector Experience within areas such as: Land mobility programmes Soldier systems Autonomous and uncrewed systems Battlefield digitisation C4ISR Proven business development, capture management and account growth experience Strong stakeholder engagement and influencing capability Commercial awareness with experience supporting bids and proposals Experience gained within either: A defence consultancy environment, or A defence prime contractor Salary Guidance £75,000 - £85,000 for candidates with strong Defence sector business development experience £85,000 - £95,000+ for individuals with an exceptional Defence network and demonstrable success winning consultancy/service-based business Additional Information Permanent position Hybrid and flexible working Bonus and comprehensive benefits package UK Security Clearance eligibility required
Jul 15, 2026
Full time
Defence Business Manager UK Defence Consultancy Sector £75,000 - £95,000 Base Salary + Bonus + Benefits Hybrid Working from Bristol, Liverpool, Plymouth or Portsmouth Permanent staff position An established and growing engineering and consultancy business supporting the UK Defence sector is seeking an experienced Defence Business Manager to drive continued expansion across the Land domain. This position involves promoting, managing and selling technical expertise services to military organisations, this is not a role selling particular products in the defence sector. This is a senior business development and growth role focused on selling high-value consultancy and engineering services into the UK Defence market. The higher end of the salary range is aimed at individuals with a strong network, proven consultancy/service sales capability, and a track record of winning and growing strategic defence accounts. We are particularly interested in speaking with well-connected professionals from: Defence consultancies Defence prime contractors MOD-facing engineering organisations Land systems and C4ISR programmes The Opportunity You will take ownership of strategic growth activities across the Defence Land sector, developing relationships, identifying opportunities, shaping bids and supporting delivery teams to expand existing and new customer accounts. The role offers significant autonomy and the opportunity to directly influence long term business growth within a highly respected technical environment. Key Responsibilities Develop and deliver strategic growth plans across the UK Defence sector Build and maintain strong relationships across MOD, DE&S, primes and supply chain partners Identify, influence and capture consultancy and engineering service opportunities Lead business development and capture activities across the Land domain Support and oversee proposal and bid activity Work collaboratively with technical delivery teams to shape compelling customer solutions Maintain strong customer engagement throughout project delivery Develop collaborative partnerships and long term workstreams Provide accurate forecasting and pipeline reporting to senior leadership Experience Required Strong background within the UK Defence industry Experience selling consultancy, engineering or professional services rather than physical products Established network across the Defence Land sector Experience within areas such as: Land mobility programmes Soldier systems Autonomous and uncrewed systems Battlefield digitisation C4ISR Proven business development, capture management and account growth experience Strong stakeholder engagement and influencing capability Commercial awareness with experience supporting bids and proposals Experience gained within either: A defence consultancy environment, or A defence prime contractor Salary Guidance £75,000 - £85,000 for candidates with strong Defence sector business development experience £85,000 - £95,000+ for individuals with an exceptional Defence network and demonstrable success winning consultancy/service-based business Additional Information Permanent position Hybrid and flexible working Bonus and comprehensive benefits package UK Security Clearance eligibility required
Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers Gloucester. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. Our store The Gloucester Specsavers store is a busy environment based in the popular Eastgate Shopping Centre. The store benefits from a prominent retail location and features seven test rooms, serving a diverse customer base while offering expert clinical services alongside a wide range of stylish and affordable eyewear. It also benefits from excellent public transport links, with easy access to local bus routes and Gloucester railway station nearby, making it convenient for both customers and staff commuting from surrounding areas. Our team The Gloucester Specsavers store is supported by a large and experienced team of approximately 55-60 colleagues, creating a dynamic and fast-paced working environment. The team includes a mix of clinical and retail professionals, from optometrists and dispensing opticians to optical assistants and support roles, all working together to ensure the smooth day-to-day running of the store. With a strong blend of experience and ongoing development, the team fosters a supportive culture where collaboration and knowledge-sharing are key, enabling colleagues at all levels to thrive and progress in their careers. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Total package around £38,500, comprising basic salary plus performance based bonus, dependent on experience Full Time - 38.75 hours per week, to including 1 weekend day each week We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? An excellent communicator with strong interpersonal skills Proven experience in leading and managing teams A keen eye for detail and a commitment to high standards Flexible and adaptable in a fast-paced environment A passionate people person who thrives on building relationships Highly organised with strong time-management skills Hard-working, proactive, and committed to delivering results Optical experience is desirable; however, this is not essential, as full training and support can be provided for the right candidate. Find out more If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!
Jul 15, 2026
Full time
Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers Gloucester. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. Our store The Gloucester Specsavers store is a busy environment based in the popular Eastgate Shopping Centre. The store benefits from a prominent retail location and features seven test rooms, serving a diverse customer base while offering expert clinical services alongside a wide range of stylish and affordable eyewear. It also benefits from excellent public transport links, with easy access to local bus routes and Gloucester railway station nearby, making it convenient for both customers and staff commuting from surrounding areas. Our team The Gloucester Specsavers store is supported by a large and experienced team of approximately 55-60 colleagues, creating a dynamic and fast-paced working environment. The team includes a mix of clinical and retail professionals, from optometrists and dispensing opticians to optical assistants and support roles, all working together to ensure the smooth day-to-day running of the store. With a strong blend of experience and ongoing development, the team fosters a supportive culture where collaboration and knowledge-sharing are key, enabling colleagues at all levels to thrive and progress in their careers. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Total package around £38,500, comprising basic salary plus performance based bonus, dependent on experience Full Time - 38.75 hours per week, to including 1 weekend day each week We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? An excellent communicator with strong interpersonal skills Proven experience in leading and managing teams A keen eye for detail and a commitment to high standards Flexible and adaptable in a fast-paced environment A passionate people person who thrives on building relationships Highly organised with strong time-management skills Hard-working, proactive, and committed to delivering results Optical experience is desirable; however, this is not essential, as full training and support can be provided for the right candidate. Find out more If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!
Customer Account Manager - Central London (Field Based) Build Relationships. Retain Customers. Drive Growth. Are you a commercially minded Account Manager who thrives on building strong customer relationships, protecting existing business and identifying new growth opportunities? Do you enjoy being the trusted adviser your customers rely on-solving problems, delivering exceptional service and unco click apply for full job details
Jul 15, 2026
Full time
Customer Account Manager - Central London (Field Based) Build Relationships. Retain Customers. Drive Growth. Are you a commercially minded Account Manager who thrives on building strong customer relationships, protecting existing business and identifying new growth opportunities? Do you enjoy being the trusted adviser your customers rely on-solving problems, delivering exceptional service and unco click apply for full job details
hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role. Why Technology at loveholidays? At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this. The impact you'll have: Reporting to the Head of Analytics, the Principal Analyst for Commercial Analytics will lead a high performing team in delivering analytical solutions to strategic commercial questions, analysing performance, and advising on day to day decision making. Your day-to-day: Managing a team of analysts working across multiple stakeholder groups including trading, pricing, supply, finance, product and platform teams Acting as the key analytics partner for the Commercial domain, helping loveholidays understand and optimise the levers that drive revenue, margin, demand and market performance Levelling up analytical influence on strategic and tactical decisions, leveraging data to deeply understand how to measure and optimise performance for both customers and the business Setting standards for high quality visualisations and reports (we use Looker) Partnering with stakeholders to build clear views of trading performance, pricing effectiveness, supply coverage and margin drivers, identifying where there is opportunity for optimisation Working closely with analysts, engineers, trading, supply and finance teams to ensure data products meet the needs of stakeholders and reporting Your skillset: Expert capabilities across analyst tooling - incl. SQL and experience with analytical engineering tools such as dbt Experience using a visualisation tool such as Tableau or Looker Experience leveraging AI tooling for delivery, with enthusiasm for transforming how we build and interact with data Extensive experience in commercial, trading, pricing, revenue, marketplace or supply analytics Collaborative approach and good relationship builder - with proven experience of stakeholder engagement and a reputation for strategic thinking A strong desire for agency, with the ability and desire to own projects from brief through to delivery, and proactively advise with insight Curiosity and the application of systems thinking to join the dots between customer demand, commercial performance, margin, supply performance and product experience Experience leading small to medium sized teams of analysts in a fast paced environment Desirable: Experience with a version control system such as git Experience of a programming language such as Python or R. The interview journey: Meeting with a member of the Talent team 1st stage interview with the hiring manager Technical Interview Presentation stage - presenting back to a panel of stakeholders you would work with in the role Final interview with a senior stakeholder Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Jul 15, 2026
Full time
hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role. Why Technology at loveholidays? At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this. The impact you'll have: Reporting to the Head of Analytics, the Principal Analyst for Commercial Analytics will lead a high performing team in delivering analytical solutions to strategic commercial questions, analysing performance, and advising on day to day decision making. Your day-to-day: Managing a team of analysts working across multiple stakeholder groups including trading, pricing, supply, finance, product and platform teams Acting as the key analytics partner for the Commercial domain, helping loveholidays understand and optimise the levers that drive revenue, margin, demand and market performance Levelling up analytical influence on strategic and tactical decisions, leveraging data to deeply understand how to measure and optimise performance for both customers and the business Setting standards for high quality visualisations and reports (we use Looker) Partnering with stakeholders to build clear views of trading performance, pricing effectiveness, supply coverage and margin drivers, identifying where there is opportunity for optimisation Working closely with analysts, engineers, trading, supply and finance teams to ensure data products meet the needs of stakeholders and reporting Your skillset: Expert capabilities across analyst tooling - incl. SQL and experience with analytical engineering tools such as dbt Experience using a visualisation tool such as Tableau or Looker Experience leveraging AI tooling for delivery, with enthusiasm for transforming how we build and interact with data Extensive experience in commercial, trading, pricing, revenue, marketplace or supply analytics Collaborative approach and good relationship builder - with proven experience of stakeholder engagement and a reputation for strategic thinking A strong desire for agency, with the ability and desire to own projects from brief through to delivery, and proactively advise with insight Curiosity and the application of systems thinking to join the dots between customer demand, commercial performance, margin, supply performance and product experience Experience leading small to medium sized teams of analysts in a fast paced environment Desirable: Experience with a version control system such as git Experience of a programming language such as Python or R. The interview journey: Meeting with a member of the Talent team 1st stage interview with the hiring manager Technical Interview Presentation stage - presenting back to a panel of stakeholders you would work with in the role Final interview with a senior stakeholder Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Project Manager - Building-Connected Renewable Energy Systems Location:- Based in South Wales, working from home predominantly and on-site locations, shared workspace available in Cardiff, Swansea, Barry and Newport. Starting salary:- Between £32,000 - £36,000, plus car allowance , subject to experience (based on 30 hours/week) Working arrangements:- 30 hours per week , allowing flexible working. Occasional evening work, weekend days and overnight stays away from home with advance notice. Reporting to:- Development Manager Contract:- This is a fixed term contract for 2 years from commencement, with an intention to make it permanent, subject to successful performance and the growth of the Society's business. About Us: Ynni Teg Cyf. (Fair Energy Ltd) is a community benefit society whose primary object is to develop renewable energy projects for the benefit of communities in Wales. Our mission is to become the pan-Wales developer of community-owned clean energy infrastructure in Wales, working with local organisations, public agencies and commercial partners to enable communities to take greater control of our energy for a more resilient Wales. We aim to achieve this mission by - Developing renewable energy assets that provide opportunities for local ownership, surplus revenues for community benefit funds and, where feasible, reduced long-term costs to local consumers. Providing support to other community energy organisations in Wales to develop their projects either as mentors or through our consultancy services. Promoting the growth of the community energy sector in association with Community Energy Wales CEW , public and third sector agencies. We are developing revenue-generating assets to enable us to become increasingly financially self-sustaining and growing the capacity and expertise of our professional team, thus enabling us to offer a low-cost practical support service to others as part of our community benefit aims. The intended outcome being a significant increase in the amount of community-owned energy in Wales. Core Purpose of the post: This role is central to the delivery of community-owned, building-connected low-carbon energy projects across Wales. Focusing primarily on rooftop solar PV, battery storage, electric vehicle charging and low-carbon heat technologies, you will oversee projects from initial concept and feasibility through to design, procurement, construction, commissioning and operational handover. You will work within a small team and will be responsible for coordinating all aspects of project planning and delivery, including any necessary building consents, technical design, utility mains connection, procurement of installation/specialist services, contract administration, and client relations. The role requires a practical, diligent and collaborative approach, balancing technical, commercial, practical, client and community relationship considerations to ensure successful project outcomes. The postholder will need to be confident, well organized and a clear communicator. This is an exciting opportunity to help shape the future of community energy in Wales and support the transition to a low-carbon energy system that works for everyone. The Project Manager's primary responsibilities will be to - Lead the delivery of low-carbon technology projects from feasibility through to commissioning and operational handover. Manage a pipeline of projects of varying scales, budgets, resources and risks to ensure projects are delivered safely, on time and within budget (installation costs typically ranging from £10k to c.£300k). Oversee project development activities including site assessments, technical surveys, grid connection applications (G98/G99) and securing any necessary statutory consents. Procure and manage contractors, suppliers and professional services, ensuring cost-effective delivery and value for money. Monitor project progress, milestones and expenditure, providing regular reports to the Development Manager and other stakeholders, as required. Maintain project contracts, governance and documentation, ensuring appropriate quality assurance and record keeping throughout the project lifecycle. Coordinate commissioning, testing and operational handover, ensuring all contractual, technical and regulatory requirements are met. Support the monitoring and evaluation of newly installed renewable energy / low-carbon technologies. Ensure compliance with relevant health and safety, environmental, technical and regulatory requirements. Person Specification Essential: Experience of planning and managing physical construction or services installations projects from development through to delivery and completion Experience of managing project budgets, programmes, contractors and suppliers Experience of working with a range of project parties, including client stakeholder organisations, service providers, end customers, and statutory bodies. Strong organisational skills and the ability to manage multiple projects and priorities Excellent written and verbal communication skills Ability to work independently and as part of a team Holding relevant recognised technical and/or project management qualifications. Full UK driving licence, own car, and willingness to travel for work purposes within Wales Desirable: Understanding of renewable energy and low-carbon technologies, particularly solar PV systems Knowledge of grid connection processes, including G98 and G99 applications Experience of working with community organisations, social enterprises or community energy groups Ability to communicate through the medium of Welsh How to Apply? If you want to apply for this post, please supply your CV and a personal statement (2 pages max) outlining why you believe you are the right person for this role. The deadline for your application is the 5pm on Monday 27th July. Please mail your application. In person interviews for shortlisted applicants are expected to be held on 5th, 6th, 11th and 12th August.
Jul 15, 2026
Contractor
Project Manager - Building-Connected Renewable Energy Systems Location:- Based in South Wales, working from home predominantly and on-site locations, shared workspace available in Cardiff, Swansea, Barry and Newport. Starting salary:- Between £32,000 - £36,000, plus car allowance , subject to experience (based on 30 hours/week) Working arrangements:- 30 hours per week , allowing flexible working. Occasional evening work, weekend days and overnight stays away from home with advance notice. Reporting to:- Development Manager Contract:- This is a fixed term contract for 2 years from commencement, with an intention to make it permanent, subject to successful performance and the growth of the Society's business. About Us: Ynni Teg Cyf. (Fair Energy Ltd) is a community benefit society whose primary object is to develop renewable energy projects for the benefit of communities in Wales. Our mission is to become the pan-Wales developer of community-owned clean energy infrastructure in Wales, working with local organisations, public agencies and commercial partners to enable communities to take greater control of our energy for a more resilient Wales. We aim to achieve this mission by - Developing renewable energy assets that provide opportunities for local ownership, surplus revenues for community benefit funds and, where feasible, reduced long-term costs to local consumers. Providing support to other community energy organisations in Wales to develop their projects either as mentors or through our consultancy services. Promoting the growth of the community energy sector in association with Community Energy Wales CEW , public and third sector agencies. We are developing revenue-generating assets to enable us to become increasingly financially self-sustaining and growing the capacity and expertise of our professional team, thus enabling us to offer a low-cost practical support service to others as part of our community benefit aims. The intended outcome being a significant increase in the amount of community-owned energy in Wales. Core Purpose of the post: This role is central to the delivery of community-owned, building-connected low-carbon energy projects across Wales. Focusing primarily on rooftop solar PV, battery storage, electric vehicle charging and low-carbon heat technologies, you will oversee projects from initial concept and feasibility through to design, procurement, construction, commissioning and operational handover. You will work within a small team and will be responsible for coordinating all aspects of project planning and delivery, including any necessary building consents, technical design, utility mains connection, procurement of installation/specialist services, contract administration, and client relations. The role requires a practical, diligent and collaborative approach, balancing technical, commercial, practical, client and community relationship considerations to ensure successful project outcomes. The postholder will need to be confident, well organized and a clear communicator. This is an exciting opportunity to help shape the future of community energy in Wales and support the transition to a low-carbon energy system that works for everyone. The Project Manager's primary responsibilities will be to - Lead the delivery of low-carbon technology projects from feasibility through to commissioning and operational handover. Manage a pipeline of projects of varying scales, budgets, resources and risks to ensure projects are delivered safely, on time and within budget (installation costs typically ranging from £10k to c.£300k). Oversee project development activities including site assessments, technical surveys, grid connection applications (G98/G99) and securing any necessary statutory consents. Procure and manage contractors, suppliers and professional services, ensuring cost-effective delivery and value for money. Monitor project progress, milestones and expenditure, providing regular reports to the Development Manager and other stakeholders, as required. Maintain project contracts, governance and documentation, ensuring appropriate quality assurance and record keeping throughout the project lifecycle. Coordinate commissioning, testing and operational handover, ensuring all contractual, technical and regulatory requirements are met. Support the monitoring and evaluation of newly installed renewable energy / low-carbon technologies. Ensure compliance with relevant health and safety, environmental, technical and regulatory requirements. Person Specification Essential: Experience of planning and managing physical construction or services installations projects from development through to delivery and completion Experience of managing project budgets, programmes, contractors and suppliers Experience of working with a range of project parties, including client stakeholder organisations, service providers, end customers, and statutory bodies. Strong organisational skills and the ability to manage multiple projects and priorities Excellent written and verbal communication skills Ability to work independently and as part of a team Holding relevant recognised technical and/or project management qualifications. Full UK driving licence, own car, and willingness to travel for work purposes within Wales Desirable: Understanding of renewable energy and low-carbon technologies, particularly solar PV systems Knowledge of grid connection processes, including G98 and G99 applications Experience of working with community organisations, social enterprises or community energy groups Ability to communicate through the medium of Welsh How to Apply? If you want to apply for this post, please supply your CV and a personal statement (2 pages max) outlining why you believe you are the right person for this role. The deadline for your application is the 5pm on Monday 27th July. Please mail your application. In person interviews for shortlisted applicants are expected to be held on 5th, 6th, 11th and 12th August.
hackajob is collaborating with to connect them with exceptional professionals for this role. As our new Business Analyst , you'll have a major impact on helping us achieve our goal. Working with our data and analytical platforms, you'll be part of the team that defines and owns the requirements for an initiative from inception to the point it goes live. You'll facilitate stakeholder workshops; display skills in interviewing, effective questioning, and capture valuable output that you can build further analysis on. As our Business Analyst , you'll have access to a wide range of benefits, including: Hybrid working (we're in the office 2 days per week) Colleague discounts on flights Jet2holidays Competitive salary and benefits package (including our discretionary profit share scheme) At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment, applying Lean Business Analysis techniques to deliver a wide array of initiatives across technical teams. Identify and document any areas of risk, dependencies, or compliance impacts. Utilise deep questioning techniques with stakeholders to understand exactly how data will be used, ensuring deliverables allow for actionable decision-making. Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business. Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre-Delivery or Delivery). Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures. Focus Areas Depending on business assignment, the Business Analyst will specialise in one of the following focus areas: 1. Pre-Delivery Focus (Product & Portfolio Alignment) Partner closely with Product Managers, Business Stakeholders, and Architects to break down complex portfolio epics and strategic initiatives into smaller, iterative value drops. Champion the translation of high-level business concepts into robust functional and non-functional requirements, ensuring clarity and business context before technical design begins. 2. Delivery Focus (Agile Release Train (ART) & Engineering Execution) Collaborate closely with delivery teams and business stakeholders to ensure shared understanding of scope and outcomes, using agile ceremonies such as '3-amigos' and 'Refinement' sessions. Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices. What you'll have: Strong analytical, problem-solving, and critical thinking skills, with the ability to simplify complexity and make the ambiguous clear. Proven experience as a Business Analyst, or a strong background in Data Analysis, or Data Governance, with a desire to apply those skills in a Business Analysis context. Strong understanding of the Data Life Cycle and an appreciation of the intrinsic business value of data. Experience working alongside a development team within a fast-paced Agile environment, managing competing workloads, and prioritising appropriately. Familiarity with an array of backlog management tools. A track record in Requirements Engineering, translating high-level business needs into clear, documented requirements that support the delivery of robust data products. Hands-on experience creating Business Process Models (e.g. UML Activity Diagrams, BPMN) and Data Models (e.g. Entity Relationship Diagrams) to visualise complex flows and structures. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
Jul 15, 2026
Full time
hackajob is collaborating with to connect them with exceptional professionals for this role. As our new Business Analyst , you'll have a major impact on helping us achieve our goal. Working with our data and analytical platforms, you'll be part of the team that defines and owns the requirements for an initiative from inception to the point it goes live. You'll facilitate stakeholder workshops; display skills in interviewing, effective questioning, and capture valuable output that you can build further analysis on. As our Business Analyst , you'll have access to a wide range of benefits, including: Hybrid working (we're in the office 2 days per week) Colleague discounts on flights Jet2holidays Competitive salary and benefits package (including our discretionary profit share scheme) At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment, applying Lean Business Analysis techniques to deliver a wide array of initiatives across technical teams. Identify and document any areas of risk, dependencies, or compliance impacts. Utilise deep questioning techniques with stakeholders to understand exactly how data will be used, ensuring deliverables allow for actionable decision-making. Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business. Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre-Delivery or Delivery). Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures. Focus Areas Depending on business assignment, the Business Analyst will specialise in one of the following focus areas: 1. Pre-Delivery Focus (Product & Portfolio Alignment) Partner closely with Product Managers, Business Stakeholders, and Architects to break down complex portfolio epics and strategic initiatives into smaller, iterative value drops. Champion the translation of high-level business concepts into robust functional and non-functional requirements, ensuring clarity and business context before technical design begins. 2. Delivery Focus (Agile Release Train (ART) & Engineering Execution) Collaborate closely with delivery teams and business stakeholders to ensure shared understanding of scope and outcomes, using agile ceremonies such as '3-amigos' and 'Refinement' sessions. Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices. What you'll have: Strong analytical, problem-solving, and critical thinking skills, with the ability to simplify complexity and make the ambiguous clear. Proven experience as a Business Analyst, or a strong background in Data Analysis, or Data Governance, with a desire to apply those skills in a Business Analysis context. Strong understanding of the Data Life Cycle and an appreciation of the intrinsic business value of data. Experience working alongside a development team within a fast-paced Agile environment, managing competing workloads, and prioritising appropriately. Familiarity with an array of backlog management tools. A track record in Requirements Engineering, translating high-level business needs into clear, documented requirements that support the delivery of robust data products. Hands-on experience creating Business Process Models (e.g. UML Activity Diagrams, BPMN) and Data Models (e.g. Entity Relationship Diagrams) to visualise complex flows and structures. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
The opportunity The researchers, data scientists, and ML engineers driving AI-driven biological discovery do not yet know Substrate exists. The Community Manager is the person who will change that. This is Substrate's first dedicated community hire. You will build from scratch: the relationships, the channels, the content, the events, and the feedback loops that turn a network of interested researchers into an active, technically engaged community. You will be the external face of Substrate to the AI x biology research world, and the voice of that world inside Substrate. About Substrate Substrate is building and operating a network of fully autonomous wet laboratories. We are the critical infrastructure layer for AI-driven biological discovery: cloud-based data production facilities, tightly integrated with AI foundation models, that make high-quality experimental biology as accessible as compute. We are a small team, four co-founders and a founding hire class now building out, with venture funding and government grants, opening our first node in London and a second node in San Francisco in parallel. The work is hard and the timeline is compressed. We have two scientific verticals live (protein characterisation and functional genomics), a software platform that connects API calls to automated assay execution, and a commercial pipeline that spans foundation model labs, AI biotechs, pharmaceutical companies, and publicly funded research organisations. We are growing to roughly thirty people by early 2027. The role You will own Substrate's community function end to end. The immediate priority is establishing Substrate's presence in the communities where our most important potential users and customers already spend time: AI-biology conferences, academic research groups, frontier AI lab developer communities, and the broader open-science data ecosystem. The obvious operational pieces are real and important: building and managing Substrate's community channels, creating content (technical posts, case studies, event recaps) that demonstrates what the platform can do, representing Substrate at conferences and research events, and tracking engagement in ways that help the commercial, product and science teams make decisions. Two parts of the role are less standard, and they are why this hire matters so much to Substrate's success. The first is technical credibility. Substrate's community spans researchers who publish in leading journals and engineers who build training pipelines for frontier models. Community management here is not event coordination and social media scheduling; it is substantive engagement with people who will interrogate the science, the data quality, and the integration architecture. The Community Manager needs to be able to meet them there. The second is commercial adjacency. Community at Substrate is not a brand exercise. The relationships built through community will directly feed the commercial pipeline, inform pricing and product decisions, and define which customer segments Substrate chooses to serve deeply. You will work closely with Anna, co-founder, who leads partnerships and go-to-market, and you will operate as a genuine commercial, product and science partner. What you will do in your first twelve months FIRST 90 DAYS JUL TO SEP 2026 Map the existing relationships the founding team holds across research institutions, frontier AI labs, pharma and Ai-native biotechs, and the AI-biotech community; understand which are most relevant to a community-first strategy. Establish Substrate's presence on the channels where the AI x biology research community spends time: a newsletter, relevant online communities, forums, podcasts, and a cadence for conference participation. Publish Substrate's first substantive technical community content: a post or article that demonstrates what the platform does and why it matters to researchers doing AI-driven biology. Identify the ten to fifteen research groups, labs, or organisations that should be Substrate's first community anchor relationships, and begin active outreach and relationship building. MONTHS 4 TO 8 OCT 2026 TO FEB 2027 Build and manage an active community presence around the London node opening: coordinate the launch event, manage researcher outreach, and produce the content that captures what Substrate's first operational period looks like. Establish a structured feedback loop between the community and the product and science teams, so that what researchers ask for and struggle with reaches the people who can act on it. Build the San Francisco community presence in parallel: identify the key organisations, events, and channels in the Bay Area AI-biology ecosystem and establish Substrate's footprint there. Develop a content calendar and production cadence that does not depend on the founding team's time to sustain. Refine the community infrastructure: channel selection, moderation policy, engagement metrics, and reporting to the commercial and product teams. MONTHS 9 TO 12 MAR TO JUN 2027 Build the community to a size and engagement level where it is a measurable input to commercial pipeline: researcher referrals, inbound interest driven by community content, and a clear record of which community relationships have become or are likely to become commercial relationships. Produce a community playbook that documents the channels, content types, event formats, and relationship cadences that work for Substrate's audience. Continue building the community infrastructure needed for the San Francisco node: what an active and engaged community looks like in the Bay Area. Who you are The pattern we are looking for combines genuine scientific credibility with commercial experience at a technical company. You will have spent five or more years close to research communities, in a developer relations, scientific outreach, partnerships, or community role at an AI, tech or biotech company. You understand how researchers and data scientists think, what they find credible, and how to earn their attention and trust. You are a strong communicator. You can write a technical post that a principal scientist will find rigorous and a graduate student will find accessible. You can run a panel discussion at a conference, write a newsletter, and manage an online community, and you bring a consistent point of view to all three. You are not looking for a role where the output is impressions and follower counts; you are looking for a role where the output is trust, relationships and BD. You are comfortable building infrastructure that does not yet exist. The community playbook has not been written. The channels have not been established. The question of what Substrate's community is for and who belongs to it is still open. MUST HAVE Five or more years in a community, developer relations, scientific outreach, or technical partnerships role at a company serving research, life sciences, or AI scientists. A demonstrated ability to build a technical community from a low base: growing engagement, producing credible content, and managing relationships with researchers, scientists, or engineers. Strong written communication skills, with a track record of producing technical or scientific content for a specialist audience. Scientific or technical literacy sufficient to engage substantively with biology, data science, and AI practitioners. Willingness to be based in London or San Francisco, with travel to the other location and to key scientific conferences NICE TO HAVE Scientific background (BSc or higher) in biology, biochemistry, computer science, or a related field. Experience in a developer relations or community role at a platform or infrastructure company. Existing relationships within the AI x biology research community AI biotechs, frontier AI labs, academic research groups, or pharma R&D. Familiarity with the conference and events landscape for AI-driven biological discovery. Experience with data or API product communities. Why this is unusual Most community management roles sit inside companies whose community is already defined: a user base that exists, a product that is live, a channel that has followers. The job is to grow and manage something that has already started. This is not that. Substrate's community is not yet built. The audience spans researchers, data scientists, ML engineers, and computational biologists working at the intersection of AI and wet-lab biology; it includes people in academic research groups, philanthropic foundations, frontier AI labs, pharma R&D, and biotech startups, all with different professional contexts and different needs from a community of this type. Part of the job is working out who the community is for and why it exists, before building it. The commercial adjacency is also unusual. In most companies, community and commercial are kept at arm's length: community builds trust, commercial closes deals, and the two teams share data and tooling but operate separately. At Substrate, the community function is one of the primary go-to-market channels, and the Community Manager is a genuine commercial partner. Compensation and equity Compensation is competitive against London and San Francisco market rates for a senior community hire at a venture-backed company, calibrated to the seniority and scope of this role. Equity is meaningful, on the standard four-year vesting schedule with a one-year cliff. We are happy to discuss the structure and philosophy in more detail with shortlisted candidates. . click apply for full job details
Jul 15, 2026
Full time
The opportunity The researchers, data scientists, and ML engineers driving AI-driven biological discovery do not yet know Substrate exists. The Community Manager is the person who will change that. This is Substrate's first dedicated community hire. You will build from scratch: the relationships, the channels, the content, the events, and the feedback loops that turn a network of interested researchers into an active, technically engaged community. You will be the external face of Substrate to the AI x biology research world, and the voice of that world inside Substrate. About Substrate Substrate is building and operating a network of fully autonomous wet laboratories. We are the critical infrastructure layer for AI-driven biological discovery: cloud-based data production facilities, tightly integrated with AI foundation models, that make high-quality experimental biology as accessible as compute. We are a small team, four co-founders and a founding hire class now building out, with venture funding and government grants, opening our first node in London and a second node in San Francisco in parallel. The work is hard and the timeline is compressed. We have two scientific verticals live (protein characterisation and functional genomics), a software platform that connects API calls to automated assay execution, and a commercial pipeline that spans foundation model labs, AI biotechs, pharmaceutical companies, and publicly funded research organisations. We are growing to roughly thirty people by early 2027. The role You will own Substrate's community function end to end. The immediate priority is establishing Substrate's presence in the communities where our most important potential users and customers already spend time: AI-biology conferences, academic research groups, frontier AI lab developer communities, and the broader open-science data ecosystem. The obvious operational pieces are real and important: building and managing Substrate's community channels, creating content (technical posts, case studies, event recaps) that demonstrates what the platform can do, representing Substrate at conferences and research events, and tracking engagement in ways that help the commercial, product and science teams make decisions. Two parts of the role are less standard, and they are why this hire matters so much to Substrate's success. The first is technical credibility. Substrate's community spans researchers who publish in leading journals and engineers who build training pipelines for frontier models. Community management here is not event coordination and social media scheduling; it is substantive engagement with people who will interrogate the science, the data quality, and the integration architecture. The Community Manager needs to be able to meet them there. The second is commercial adjacency. Community at Substrate is not a brand exercise. The relationships built through community will directly feed the commercial pipeline, inform pricing and product decisions, and define which customer segments Substrate chooses to serve deeply. You will work closely with Anna, co-founder, who leads partnerships and go-to-market, and you will operate as a genuine commercial, product and science partner. What you will do in your first twelve months FIRST 90 DAYS JUL TO SEP 2026 Map the existing relationships the founding team holds across research institutions, frontier AI labs, pharma and Ai-native biotechs, and the AI-biotech community; understand which are most relevant to a community-first strategy. Establish Substrate's presence on the channels where the AI x biology research community spends time: a newsletter, relevant online communities, forums, podcasts, and a cadence for conference participation. Publish Substrate's first substantive technical community content: a post or article that demonstrates what the platform does and why it matters to researchers doing AI-driven biology. Identify the ten to fifteen research groups, labs, or organisations that should be Substrate's first community anchor relationships, and begin active outreach and relationship building. MONTHS 4 TO 8 OCT 2026 TO FEB 2027 Build and manage an active community presence around the London node opening: coordinate the launch event, manage researcher outreach, and produce the content that captures what Substrate's first operational period looks like. Establish a structured feedback loop between the community and the product and science teams, so that what researchers ask for and struggle with reaches the people who can act on it. Build the San Francisco community presence in parallel: identify the key organisations, events, and channels in the Bay Area AI-biology ecosystem and establish Substrate's footprint there. Develop a content calendar and production cadence that does not depend on the founding team's time to sustain. Refine the community infrastructure: channel selection, moderation policy, engagement metrics, and reporting to the commercial and product teams. MONTHS 9 TO 12 MAR TO JUN 2027 Build the community to a size and engagement level where it is a measurable input to commercial pipeline: researcher referrals, inbound interest driven by community content, and a clear record of which community relationships have become or are likely to become commercial relationships. Produce a community playbook that documents the channels, content types, event formats, and relationship cadences that work for Substrate's audience. Continue building the community infrastructure needed for the San Francisco node: what an active and engaged community looks like in the Bay Area. Who you are The pattern we are looking for combines genuine scientific credibility with commercial experience at a technical company. You will have spent five or more years close to research communities, in a developer relations, scientific outreach, partnerships, or community role at an AI, tech or biotech company. You understand how researchers and data scientists think, what they find credible, and how to earn their attention and trust. You are a strong communicator. You can write a technical post that a principal scientist will find rigorous and a graduate student will find accessible. You can run a panel discussion at a conference, write a newsletter, and manage an online community, and you bring a consistent point of view to all three. You are not looking for a role where the output is impressions and follower counts; you are looking for a role where the output is trust, relationships and BD. You are comfortable building infrastructure that does not yet exist. The community playbook has not been written. The channels have not been established. The question of what Substrate's community is for and who belongs to it is still open. MUST HAVE Five or more years in a community, developer relations, scientific outreach, or technical partnerships role at a company serving research, life sciences, or AI scientists. A demonstrated ability to build a technical community from a low base: growing engagement, producing credible content, and managing relationships with researchers, scientists, or engineers. Strong written communication skills, with a track record of producing technical or scientific content for a specialist audience. Scientific or technical literacy sufficient to engage substantively with biology, data science, and AI practitioners. Willingness to be based in London or San Francisco, with travel to the other location and to key scientific conferences NICE TO HAVE Scientific background (BSc or higher) in biology, biochemistry, computer science, or a related field. Experience in a developer relations or community role at a platform or infrastructure company. Existing relationships within the AI x biology research community AI biotechs, frontier AI labs, academic research groups, or pharma R&D. Familiarity with the conference and events landscape for AI-driven biological discovery. Experience with data or API product communities. Why this is unusual Most community management roles sit inside companies whose community is already defined: a user base that exists, a product that is live, a channel that has followers. The job is to grow and manage something that has already started. This is not that. Substrate's community is not yet built. The audience spans researchers, data scientists, ML engineers, and computational biologists working at the intersection of AI and wet-lab biology; it includes people in academic research groups, philanthropic foundations, frontier AI labs, pharma R&D, and biotech startups, all with different professional contexts and different needs from a community of this type. Part of the job is working out who the community is for and why it exists, before building it. The commercial adjacency is also unusual. In most companies, community and commercial are kept at arm's length: community builds trust, commercial closes deals, and the two teams share data and tooling but operate separately. At Substrate, the community function is one of the primary go-to-market channels, and the Community Manager is a genuine commercial partner. Compensation and equity Compensation is competitive against London and San Francisco market rates for a senior community hire at a venture-backed company, calibrated to the seniority and scope of this role. Equity is meaningful, on the standard four-year vesting schedule with a one-year cliff. We are happy to discuss the structure and philosophy in more detail with shortlisted candidates. . click apply for full job details
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jul 15, 2026
Full time
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Job Description Manchester City Centre £30,000 - £32,000 Basic + Commission & Profit Share Realistic OTE £44,000+ UK Staffing Group are recruiting on behalf of a rapidly growing property investment and estate agency business for a Lettings & Portfolio Growth Manager. This isn't a traditional lettings management role. Working directly with the Directors, you'll take ownership of growing the managed portfolio, building relationships with landlords and investors, and driving the commercial success of the lettings department. With a successful investment sales business already generating a continuous flow of landlord opportunities, you'll focus on converting these into long-term managed clients whilst helping shape the future growth of the business. This is a genuine opportunity for someone who wants to build something rather than simply manage an existing portfolio. What's On Offer? £30,000 - £32,000 basic salary Realistic OTE of £44,000+ Flat commission for every new managed property Monthly profit share from recurring lettings income Existing pipeline of landlord opportunities Pension Company phone, laptop and pool car Genuine career progression within a growing business The Role Grow the managed lettings portfolio Build relationships with landlords, investors and property owners Convert opportunities into management instructions Conduct landlord meetings and portfolio reviews Maximise landlord retention and recurring income Work with the Directors to implement growth strategies Identify improvements to processes and customer experience Oversee the smooth running of the managed portfolio alongside the wider team What We're Looking For Essential Minimum 3 years' residential lettings experience Strong understanding of landlords and the lettings market Commercial mindset with excellent relationship-building skills Confident advising landlords and investors Self-motivated with the ability to work independently Full UK driving licence Desirable Experience growing a lettings portfolio Property investment experience ARLA Propertymark Level 3 qualification (and willingness to study towards Level 4) Why Join? This is an opportunity to become the driving force behind a growing lettings business. You'll work directly with the Directors, inherit genuine landlord opportunities from day one and have the autonomy to influence strategy, improve processes and grow a profitable portfolio. If you're commercially minded, ambitious and want to build something rather than simply maintain it, we'd love to hear from you. Apply today for immediate consideration. UK Staffing Group are acting as an Employment Agency in relation to this vacancy and are committed to equal opportunities for all applicants. JBRP1_UKTJ
Jul 15, 2026
Full time
Job Description Manchester City Centre £30,000 - £32,000 Basic + Commission & Profit Share Realistic OTE £44,000+ UK Staffing Group are recruiting on behalf of a rapidly growing property investment and estate agency business for a Lettings & Portfolio Growth Manager. This isn't a traditional lettings management role. Working directly with the Directors, you'll take ownership of growing the managed portfolio, building relationships with landlords and investors, and driving the commercial success of the lettings department. With a successful investment sales business already generating a continuous flow of landlord opportunities, you'll focus on converting these into long-term managed clients whilst helping shape the future growth of the business. This is a genuine opportunity for someone who wants to build something rather than simply manage an existing portfolio. What's On Offer? £30,000 - £32,000 basic salary Realistic OTE of £44,000+ Flat commission for every new managed property Monthly profit share from recurring lettings income Existing pipeline of landlord opportunities Pension Company phone, laptop and pool car Genuine career progression within a growing business The Role Grow the managed lettings portfolio Build relationships with landlords, investors and property owners Convert opportunities into management instructions Conduct landlord meetings and portfolio reviews Maximise landlord retention and recurring income Work with the Directors to implement growth strategies Identify improvements to processes and customer experience Oversee the smooth running of the managed portfolio alongside the wider team What We're Looking For Essential Minimum 3 years' residential lettings experience Strong understanding of landlords and the lettings market Commercial mindset with excellent relationship-building skills Confident advising landlords and investors Self-motivated with the ability to work independently Full UK driving licence Desirable Experience growing a lettings portfolio Property investment experience ARLA Propertymark Level 3 qualification (and willingness to study towards Level 4) Why Join? This is an opportunity to become the driving force behind a growing lettings business. You'll work directly with the Directors, inherit genuine landlord opportunities from day one and have the autonomy to influence strategy, improve processes and grow a profitable portfolio. If you're commercially minded, ambitious and want to build something rather than simply maintain it, we'd love to hear from you. Apply today for immediate consideration. UK Staffing Group are acting as an Employment Agency in relation to this vacancy and are committed to equal opportunities for all applicants. JBRP1_UKTJ
Company OverviewThe SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC's and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.Group/DivisionWith over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. Central Engineering is KLA's largest engineering organization comprised of 9 Centers-of-Excellence (CoE) in various disciplines applied across all product groups in the company. These CoE include Handling & Automation, Precision Motion Control, Sensors & Image Acquisition, Platform Design, and Packaging Engineering, among others. Talent includes over 500 engineers across global centers in Israel, China, India, and the US. Each CoE contributes not just talent and deliverables per discipline toward product programs, but also subject matter expertise, best practices, roadmaps, specialized facilities, apparatus, models, and analytics. These differentiate KLA not only in WHAT we do, but also in HOW we do it.Job Description/Preferred QualificationsKLA is looking for a Senior Manager, Product Regulatory Affairs to join our team based in Newport, Wales.The Senior Manager, Product Regulatory Affairs is a strategic leadership role responsible for shaping and executing KLA's global product compliance and regulatory strategy for semiconductor capital equipment (including inspection, metrology, process control hardware, lasers/optics, electronics, and embedded software).This role translates complex, fast-evolving regulations (product safety, environmental compliance, chemicals management, and sustainability-related requirements) into clear, actionable plans that protect KLA's ability to design, manufacture, ship, install, and service products worldwide.The position serves as a trusted advisor to executive leaders and cross-functional teams, and represents KLA with regulators, industry associations, customers, NGOs, and standards-setting organizations to advocate for science-based, innovation-enabling policy and standards.Key responsibilitiesRegulatory Strategy & ForesightMonitor, analyze, and interpret emerging and changing global regulations that impact KLA products and operations (e.g., EU RoHS/REACH, WEEE, TSCA, PFAS-related restrictions, China RoHS, UKCA/CE, California Proposition 65, conflict minerals, battery/packaging requirements where applicable).Anticipate regulatory trends and assess impacts to product architecture (materials, components, coatings, lasers/optics, electronics), supplier sourcing, manufacturing, labeling, documentation, import/export, installation, and field service.Define multi-year regulatory roadmaps aligned with KLA's technology and product roadmaps; drive design-for-compliance decisions early in the development lifecycle (NPI) to reduce downstream cost, schedule risk, and shipment holds.Establish metrics and reporting for regulatory risk, compliance status, and mitigation plans across product lines and geographies.Executive Advisory & Stakeholder EngagementServe as a trusted advisor to senior leadership on regulatory risk, business continuity, and customer impact; provide clear options, trade-offs, and recommendations.Develop executive-level briefings, and decision memos on topics such as restricted substances, product safety certifications, sustainability disclosures affecting products, and enforcement trends.Drive alignment across Engineering, Quality, Legal, EHS, Supply Chain, Operations, and Sustainability to ensure consistent interpretation and execution of requirements across global sites.External Representation & AdvocacyRepresent KLA with regulators, industry coalitions, trade associations, customers, NGOs, and standards bodies on product compliance topics relevant to semiconductor manufacturing equipment.Advocate for science-based, risk-informed, and innovation-supportive regulation; draft and coordinate KLA input to consultations, proposed rules, and enforcement guidance.Build and maintain external relationships to improve visibility into upcoming changes, influence outcomes where appropriate, and protect KLA's license to operate in key markets.Support customer engagements and audits by explaining KLA's compliance approach, substantiating declarations, and resolving issues that could affect tool acceptance or installation.Standards & Industry LeadershipLead KLA participation in relevant standards organizations (e.g., SEMI, IEC, ISO, UL) and working groups impacting semiconductor equipment, electrical safety, EMC, laser safety, environmental compliance, and material declarations.Provide technical and policy input to global standards development; coordinate internal subject-matter experts to ensure KLA positions are accurate, consistent, and aligned with business priorities.Translate evolving standards into internal requirements for design, documentation, labeling, testing, and supplier controls; ensure readiness for certification and market access.Regulatory Risk ManagementIdentify and prioritize regulatory risks and opportunities; lead impact analyses, scenario planning, and mitigation plans to prevent shipment delays, product redesigns, or field retrofit exposure.Own and improve governance for compliance evidence (e.g., technical files, declarations, supplier material disclosures, test reports, certificates), ensuring audit-ready documentation and traceability.Partner with Legal on interpretation, enforcement response, and contractual language; support investigations, corrective actions, and communications with authorities when required.Collaborate with Supply Chain to implement robust supplier compliance programs (restricted substance controls, IPC-1752/IEC 62474 declarations where applicable, change notification, and escalation paths).Internal Enablement & GovernanceEstablish and continuously improve internal product compliance policies, procedures, and governance, including clear ownership, escalation pathways, and decision rights across business units and regions.Develop and deliver training for Engineering, Supply Chain, Quality, and Operations on product regulatory requirements (e.g., RoHS/REACH, labeling/marking, safety certification expectations, documentation and record retention).Ensure consistent global interpretation and implementation of requirements across product lines and sites; standardize templates, checklists, and evidence packages.Enable sustainability and customer reporting needs by partnering with ESG/Sustainability teams to provide product-related data (materials, substances, compliance statements) while maintaining technical accuracy and defensibility.Experience and QualificationsThe successful candidate will haveBachelor's or Master's degree in engineering, chemistry, materials science, environmental science, or a related technical discipline (or equivalent experience).Extensive experience in product regulatory affairs / product compliance for complex hardware systems (capital equipment, industrial electronics, medical devices, aerospace, or similar); semiconductor equipment experience strongly valued.Demonstrated expertise with global product environmental and chemicals regulations (e.g., RoHS, REACH/SCIP, TSCA, PFAS programs, Prop 65) and the ability to translate requirements into engineering and supply chain actions.Experience engaging regulatory authorities, industry associations, and/or standards bodies; strong capability to influence without authority across global, matrixed organizations.Excellent executive communication skills including the ability to present complex topics clearly to senior leaders and cross-functional technical teams.Experience providing strategic regulatory advice to senior management, steering committees, or executive stakeholdersDemonstrated ability to anticipate regulatory trends, assess forward looking impact, and influence business planning and prioritizationDesirable experienceExperience driving governance frameworks, regulatory trackers, risk assessments, or operating models that institutionalize regulatory compliance and accountabilityAbility to champion regulatory topics internally, build awareness, and upskill teams through guidance, training, and thought leadershipExperience supporting market access and certifications for global shipments (e.g., CE/UKCA marking, IEC/UL safety, EMC compliance, laser safety where applicable, and related documentation).Leadership roles in standards organizations or trade associations (e.g., SEMI, IEC, ISO) and proven experience drafting industry positions and comment letters.Experience implementing supplier materials/compliance due diligence and data collection programs and tools . click apply for full job details
Jul 15, 2026
Full time
Company OverviewThe SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC's and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.Group/DivisionWith over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. Central Engineering is KLA's largest engineering organization comprised of 9 Centers-of-Excellence (CoE) in various disciplines applied across all product groups in the company. These CoE include Handling & Automation, Precision Motion Control, Sensors & Image Acquisition, Platform Design, and Packaging Engineering, among others. Talent includes over 500 engineers across global centers in Israel, China, India, and the US. Each CoE contributes not just talent and deliverables per discipline toward product programs, but also subject matter expertise, best practices, roadmaps, specialized facilities, apparatus, models, and analytics. These differentiate KLA not only in WHAT we do, but also in HOW we do it.Job Description/Preferred QualificationsKLA is looking for a Senior Manager, Product Regulatory Affairs to join our team based in Newport, Wales.The Senior Manager, Product Regulatory Affairs is a strategic leadership role responsible for shaping and executing KLA's global product compliance and regulatory strategy for semiconductor capital equipment (including inspection, metrology, process control hardware, lasers/optics, electronics, and embedded software).This role translates complex, fast-evolving regulations (product safety, environmental compliance, chemicals management, and sustainability-related requirements) into clear, actionable plans that protect KLA's ability to design, manufacture, ship, install, and service products worldwide.The position serves as a trusted advisor to executive leaders and cross-functional teams, and represents KLA with regulators, industry associations, customers, NGOs, and standards-setting organizations to advocate for science-based, innovation-enabling policy and standards.Key responsibilitiesRegulatory Strategy & ForesightMonitor, analyze, and interpret emerging and changing global regulations that impact KLA products and operations (e.g., EU RoHS/REACH, WEEE, TSCA, PFAS-related restrictions, China RoHS, UKCA/CE, California Proposition 65, conflict minerals, battery/packaging requirements where applicable).Anticipate regulatory trends and assess impacts to product architecture (materials, components, coatings, lasers/optics, electronics), supplier sourcing, manufacturing, labeling, documentation, import/export, installation, and field service.Define multi-year regulatory roadmaps aligned with KLA's technology and product roadmaps; drive design-for-compliance decisions early in the development lifecycle (NPI) to reduce downstream cost, schedule risk, and shipment holds.Establish metrics and reporting for regulatory risk, compliance status, and mitigation plans across product lines and geographies.Executive Advisory & Stakeholder EngagementServe as a trusted advisor to senior leadership on regulatory risk, business continuity, and customer impact; provide clear options, trade-offs, and recommendations.Develop executive-level briefings, and decision memos on topics such as restricted substances, product safety certifications, sustainability disclosures affecting products, and enforcement trends.Drive alignment across Engineering, Quality, Legal, EHS, Supply Chain, Operations, and Sustainability to ensure consistent interpretation and execution of requirements across global sites.External Representation & AdvocacyRepresent KLA with regulators, industry coalitions, trade associations, customers, NGOs, and standards bodies on product compliance topics relevant to semiconductor manufacturing equipment.Advocate for science-based, risk-informed, and innovation-supportive regulation; draft and coordinate KLA input to consultations, proposed rules, and enforcement guidance.Build and maintain external relationships to improve visibility into upcoming changes, influence outcomes where appropriate, and protect KLA's license to operate in key markets.Support customer engagements and audits by explaining KLA's compliance approach, substantiating declarations, and resolving issues that could affect tool acceptance or installation.Standards & Industry LeadershipLead KLA participation in relevant standards organizations (e.g., SEMI, IEC, ISO, UL) and working groups impacting semiconductor equipment, electrical safety, EMC, laser safety, environmental compliance, and material declarations.Provide technical and policy input to global standards development; coordinate internal subject-matter experts to ensure KLA positions are accurate, consistent, and aligned with business priorities.Translate evolving standards into internal requirements for design, documentation, labeling, testing, and supplier controls; ensure readiness for certification and market access.Regulatory Risk ManagementIdentify and prioritize regulatory risks and opportunities; lead impact analyses, scenario planning, and mitigation plans to prevent shipment delays, product redesigns, or field retrofit exposure.Own and improve governance for compliance evidence (e.g., technical files, declarations, supplier material disclosures, test reports, certificates), ensuring audit-ready documentation and traceability.Partner with Legal on interpretation, enforcement response, and contractual language; support investigations, corrective actions, and communications with authorities when required.Collaborate with Supply Chain to implement robust supplier compliance programs (restricted substance controls, IPC-1752/IEC 62474 declarations where applicable, change notification, and escalation paths).Internal Enablement & GovernanceEstablish and continuously improve internal product compliance policies, procedures, and governance, including clear ownership, escalation pathways, and decision rights across business units and regions.Develop and deliver training for Engineering, Supply Chain, Quality, and Operations on product regulatory requirements (e.g., RoHS/REACH, labeling/marking, safety certification expectations, documentation and record retention).Ensure consistent global interpretation and implementation of requirements across product lines and sites; standardize templates, checklists, and evidence packages.Enable sustainability and customer reporting needs by partnering with ESG/Sustainability teams to provide product-related data (materials, substances, compliance statements) while maintaining technical accuracy and defensibility.Experience and QualificationsThe successful candidate will haveBachelor's or Master's degree in engineering, chemistry, materials science, environmental science, or a related technical discipline (or equivalent experience).Extensive experience in product regulatory affairs / product compliance for complex hardware systems (capital equipment, industrial electronics, medical devices, aerospace, or similar); semiconductor equipment experience strongly valued.Demonstrated expertise with global product environmental and chemicals regulations (e.g., RoHS, REACH/SCIP, TSCA, PFAS programs, Prop 65) and the ability to translate requirements into engineering and supply chain actions.Experience engaging regulatory authorities, industry associations, and/or standards bodies; strong capability to influence without authority across global, matrixed organizations.Excellent executive communication skills including the ability to present complex topics clearly to senior leaders and cross-functional technical teams.Experience providing strategic regulatory advice to senior management, steering committees, or executive stakeholdersDemonstrated ability to anticipate regulatory trends, assess forward looking impact, and influence business planning and prioritizationDesirable experienceExperience driving governance frameworks, regulatory trackers, risk assessments, or operating models that institutionalize regulatory compliance and accountabilityAbility to champion regulatory topics internally, build awareness, and upskill teams through guidance, training, and thought leadershipExperience supporting market access and certifications for global shipments (e.g., CE/UKCA marking, IEC/UL safety, EMC compliance, laser safety where applicable, and related documentation).Leadership roles in standards organizations or trade associations (e.g., SEMI, IEC, ISO) and proven experience drafting industry positions and comment letters.Experience implementing supplier materials/compliance due diligence and data collection programs and tools . click apply for full job details
Mondelez España Galletas Production SLU
Chirk, Clwyd
Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Role Summary As Plant Manager at Cadbury Chirk, you will build strong partnerships across the business to ensure delivery of our Supply Chain strategies aligned to our Growth agenda. You will lead, coach and develop multi functional teams across the plant, identifying best practices and driving improvements that increase reliability, productivity, efficiency and effectiveness. Your overarching goal will be to establish an Agile and synchronised Supply Chain operation at Chirk. How You Will Contribute Strategic Planning & Operational Excellence - Work cross functionally to develop and implement a 3 year strategic plan and annual operating plan for Chirk. Proactively identify key opportunities and translate strategy into action to enable safe, reliable, flexible and cost efficient manufacturing capability that is a demonstrable competitive advantage for Mondelēz. Partner with multi functional leads to define and deliver Safety, Quality, Cost, Delivery, Sustainability and Engagement goals. Establish strong governance to review and control operational performance and continuous improvement plans, embedding a zero loss mindset across the site to deliver best in class results both internally and externally. Lean & Continuous Improvement - Provide coaching and leadership towards the implementation of IL6S (Integrated Lean 6 Sigma) ways of working and phase journey progression as per the site masterplan, building self sufficient teams. Role model Mondelēz Values and Principles through effective coaching, mentoring and development of the multi functional team. Asset Management & Compliance - Be accountable for protecting the value of site assets through appropriate assessment of needs and planning of capital and revenue spend. Lead and be accountable for ensuring all Manufacturing Standards, Governance and Compliance requirements are in place, understood by all employees at Chirk, and regularly reviewed and monitored for adherence to policy. Talent, Capability & Engagement - Lead and be accountable for Talent, Capability and Engagement across the Chirk plant. Identify and implement critical levers to attract, retain and develop key talent, building capability at all levels - both technical and behavioural - to create a sustainable workforce profile for the future. Stakeholder Management - Interface with key internal and external stakeholders to establish and maintain effective relationships, align priorities to deliver company objectives and goals, and build the Mondelēz and Cadbury brand equity and image within the local community and broader network. What You Will Bring A desire to drive your future and accelerate your career, along with the following experience and knowledge: Manufacturing Leadership - Significant experience leading manufacturing performance in a fast moving FMCG environment with exceptional results. A career that includes time at the Front Line and/or Manufacturing Manager level, with demonstrable and intuitive knowledge of good manufacturing practice, process improvement and optimisation, reconfiguration and embedding of new or enhanced technology, managing costs and variance, and understanding the motivators and engagement levers for shop floor performance. Continuous Improvement Expertise - Proven experience in TPM (Total Productive Maintenance), 5S, LEAN, and Six Sigma tools and concepts. Communication & Leadership - Excellent communication skills (verbal and written), coaching ability, and leadership capability in a team based environment. Demonstrated strengths in analytics, problem solving and team building, with strong financial and business acumen, project management skills, and knowledge of industrial maintenance and manufacturing equipment. Supply Chain & Commercial Acumen - Experience interfacing with the broader Supply Chain and Commercial functions, with a high level of capability in managing relationships and outcomes across Demand Planning, Supply Planning, Logistics, Customer Service, Category and Sales. Relocation Support Available? No Relocation support available Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Job Type RegularManufacturing supportManufacturing
Jul 15, 2026
Full time
Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Role Summary As Plant Manager at Cadbury Chirk, you will build strong partnerships across the business to ensure delivery of our Supply Chain strategies aligned to our Growth agenda. You will lead, coach and develop multi functional teams across the plant, identifying best practices and driving improvements that increase reliability, productivity, efficiency and effectiveness. Your overarching goal will be to establish an Agile and synchronised Supply Chain operation at Chirk. How You Will Contribute Strategic Planning & Operational Excellence - Work cross functionally to develop and implement a 3 year strategic plan and annual operating plan for Chirk. Proactively identify key opportunities and translate strategy into action to enable safe, reliable, flexible and cost efficient manufacturing capability that is a demonstrable competitive advantage for Mondelēz. Partner with multi functional leads to define and deliver Safety, Quality, Cost, Delivery, Sustainability and Engagement goals. Establish strong governance to review and control operational performance and continuous improvement plans, embedding a zero loss mindset across the site to deliver best in class results both internally and externally. Lean & Continuous Improvement - Provide coaching and leadership towards the implementation of IL6S (Integrated Lean 6 Sigma) ways of working and phase journey progression as per the site masterplan, building self sufficient teams. Role model Mondelēz Values and Principles through effective coaching, mentoring and development of the multi functional team. Asset Management & Compliance - Be accountable for protecting the value of site assets through appropriate assessment of needs and planning of capital and revenue spend. Lead and be accountable for ensuring all Manufacturing Standards, Governance and Compliance requirements are in place, understood by all employees at Chirk, and regularly reviewed and monitored for adherence to policy. Talent, Capability & Engagement - Lead and be accountable for Talent, Capability and Engagement across the Chirk plant. Identify and implement critical levers to attract, retain and develop key talent, building capability at all levels - both technical and behavioural - to create a sustainable workforce profile for the future. Stakeholder Management - Interface with key internal and external stakeholders to establish and maintain effective relationships, align priorities to deliver company objectives and goals, and build the Mondelēz and Cadbury brand equity and image within the local community and broader network. What You Will Bring A desire to drive your future and accelerate your career, along with the following experience and knowledge: Manufacturing Leadership - Significant experience leading manufacturing performance in a fast moving FMCG environment with exceptional results. A career that includes time at the Front Line and/or Manufacturing Manager level, with demonstrable and intuitive knowledge of good manufacturing practice, process improvement and optimisation, reconfiguration and embedding of new or enhanced technology, managing costs and variance, and understanding the motivators and engagement levers for shop floor performance. Continuous Improvement Expertise - Proven experience in TPM (Total Productive Maintenance), 5S, LEAN, and Six Sigma tools and concepts. Communication & Leadership - Excellent communication skills (verbal and written), coaching ability, and leadership capability in a team based environment. Demonstrated strengths in analytics, problem solving and team building, with strong financial and business acumen, project management skills, and knowledge of industrial maintenance and manufacturing equipment. Supply Chain & Commercial Acumen - Experience interfacing with the broader Supply Chain and Commercial functions, with a high level of capability in managing relationships and outcomes across Demand Planning, Supply Planning, Logistics, Customer Service, Category and Sales. Relocation Support Available? No Relocation support available Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Job Type RegularManufacturing supportManufacturing
