THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role: Customer Success Lead The Customer Success Lead is responsible for managing and growing a portfolio of Tier 1 strategic accounts, building executive-level customer relationships and ensuring customers achieve measurable business outcomes. The role owns retention, renewal, expansion, Annual Contract Value (ACV), and Revenue Recognition performance across their account portfolio. Working closely with Customer Success Managers who support operational delivery, the Customer Success Lead acts as the senior customer advocate, driving strategic account planning, commercial success, and long-term partnership growth while ensuring delivery excellence and customer satisfaction. Key Responsibilities Strategic Account Ownership Own and lead a portfolio of Tier 1 strategic customer accounts from onboarding through renewal and expansion. Develop trusted relationships with executive stakeholders and key decision-makers. Create and execute strategic account plans aligned to customer business objectives and growth ambitions. Act as the senior point of contact for customer success, commercial discussions, and escalation management. Customer Success & Growth Develop a deep understanding of each customer's business, priorities, and success measures. Drive customer adoption, value realisation, and achievement of agreed business outcomes. Lead retention and renewal strategies to maximise Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). Identify, develop, and close expansion opportunities to increase account value and long term partnership growth. Executive Engagement Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs), providing strategic insights, performance updates, and future growth recommendations. Influence customer strategy through data-driven recommendations and thought leadership. Build strong executive sponsorship within customer organisations. Commercial Ownership Own ACV, Revenue Recognition, renewal, and expansion targets across assigned accounts. Lead commercial negotiations and renewal discussions in partnership with Sales where required. Proactively identify commercial risks and take corrective action to protect revenue and customer retention. Performance Management & Forecasting Monitor customer health, service performance, commercial outcomes, and delivery against agreed KPIs. Maintain accurate forecasting, pipeline management, and CRM data. Provide clear reporting on account performance, risks, opportunities, and revenue projections. Drive accountability for customer success metrics across the portfolio. Governance & Risk Management Lead account governance, delivery oversight, and risk management activities. Proactively identify operational, commercial, and delivery risks and coordinate mitigation plans. Manage complex customer escalations, ensuring timely resolution and maintaining customer confidence. Leadership & Collaboration Coach, mentor, and support Customer Success Managers, sharing best practice and developing team capability. Foster a high performance customer centric culture across the Customer Success function. Work cross functionally with Sales, Delivery, Product, Finance, Operations, and Technical teams to ensure successful customer outcomes and seamless execution of strategic initiatives. Skills & Experience Proven experience in Customer Success, Strategic Account Management, Client Services, or Account Management within Ecommerce, SaaS, Technology, Digital Services, or similar environments. Demonstrated success managing enterprise or strategic customer relationships and delivering retention and growth targets. Strong commercial acumen with experience owning renewals, expansion revenue, ACV growth, and revenue forecasts. Excellent executive stakeholder management skills with the ability to influence senior customer audiences. Experience leading Executive Business Reviews and strategic planning discussions. Strong analytical skills with experience using CRM platforms, forecasting tools, and performance reporting. Proven ability to manage customer escalations and navigate complex business challenges. Experience coaching, mentoring, or leading Customer Success professionals. Proficient in PowerPoint, Excel, CRM systems, and customer success technologies. THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further. As part of our onboarding process, successful candidates will be required to complete pre employment checks, including Right to Work and reference checks. Depending on the nature and seniority of the role, additional checks may also be required. If applicable, our Talent Team will confirm which of the following checks are necessary. Please tick the boxes below to confirm your consent for THG to conduct the relevant checks where applicable. I consent to a criminal background check. I consent to a UK credit check. I consent to an adverse financial check.
Aug 12, 2026
Full time
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role: Customer Success Lead The Customer Success Lead is responsible for managing and growing a portfolio of Tier 1 strategic accounts, building executive-level customer relationships and ensuring customers achieve measurable business outcomes. The role owns retention, renewal, expansion, Annual Contract Value (ACV), and Revenue Recognition performance across their account portfolio. Working closely with Customer Success Managers who support operational delivery, the Customer Success Lead acts as the senior customer advocate, driving strategic account planning, commercial success, and long-term partnership growth while ensuring delivery excellence and customer satisfaction. Key Responsibilities Strategic Account Ownership Own and lead a portfolio of Tier 1 strategic customer accounts from onboarding through renewal and expansion. Develop trusted relationships with executive stakeholders and key decision-makers. Create and execute strategic account plans aligned to customer business objectives and growth ambitions. Act as the senior point of contact for customer success, commercial discussions, and escalation management. Customer Success & Growth Develop a deep understanding of each customer's business, priorities, and success measures. Drive customer adoption, value realisation, and achievement of agreed business outcomes. Lead retention and renewal strategies to maximise Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). Identify, develop, and close expansion opportunities to increase account value and long term partnership growth. Executive Engagement Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs), providing strategic insights, performance updates, and future growth recommendations. Influence customer strategy through data-driven recommendations and thought leadership. Build strong executive sponsorship within customer organisations. Commercial Ownership Own ACV, Revenue Recognition, renewal, and expansion targets across assigned accounts. Lead commercial negotiations and renewal discussions in partnership with Sales where required. Proactively identify commercial risks and take corrective action to protect revenue and customer retention. Performance Management & Forecasting Monitor customer health, service performance, commercial outcomes, and delivery against agreed KPIs. Maintain accurate forecasting, pipeline management, and CRM data. Provide clear reporting on account performance, risks, opportunities, and revenue projections. Drive accountability for customer success metrics across the portfolio. Governance & Risk Management Lead account governance, delivery oversight, and risk management activities. Proactively identify operational, commercial, and delivery risks and coordinate mitigation plans. Manage complex customer escalations, ensuring timely resolution and maintaining customer confidence. Leadership & Collaboration Coach, mentor, and support Customer Success Managers, sharing best practice and developing team capability. Foster a high performance customer centric culture across the Customer Success function. Work cross functionally with Sales, Delivery, Product, Finance, Operations, and Technical teams to ensure successful customer outcomes and seamless execution of strategic initiatives. Skills & Experience Proven experience in Customer Success, Strategic Account Management, Client Services, or Account Management within Ecommerce, SaaS, Technology, Digital Services, or similar environments. Demonstrated success managing enterprise or strategic customer relationships and delivering retention and growth targets. Strong commercial acumen with experience owning renewals, expansion revenue, ACV growth, and revenue forecasts. Excellent executive stakeholder management skills with the ability to influence senior customer audiences. Experience leading Executive Business Reviews and strategic planning discussions. Strong analytical skills with experience using CRM platforms, forecasting tools, and performance reporting. Proven ability to manage customer escalations and navigate complex business challenges. Experience coaching, mentoring, or leading Customer Success professionals. Proficient in PowerPoint, Excel, CRM systems, and customer success technologies. THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further. As part of our onboarding process, successful candidates will be required to complete pre employment checks, including Right to Work and reference checks. Depending on the nature and seniority of the role, additional checks may also be required. If applicable, our Talent Team will confirm which of the following checks are necessary. Please tick the boxes below to confirm your consent for THG to conduct the relevant checks where applicable. I consent to a criminal background check. I consent to a UK credit check. I consent to an adverse financial check.
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 12, 2026
Full time
Retail Director / General Manager Premium Retail Multi-Site Ecommerce P&L London Salary: £80,000 to £100,000 Performance Bonus + Excellent Benefits Lead the Future of a Premium Retail Business This is a rare opportunity for an exceptional Retail Director, General Manager, Retail Operations Director or Head of Retail to take full strategic and operational responsibility for an established premium retail business with a turnover of approximately £16 million. Reporting directly to the Board, you will lead every aspect of the business, overseeing two premium retail stores, a growing ecommerce operation, warehouse and distribution, commercial performance and the continued development of a highly respected retail brand. This is a genuine executive leadership role with significant autonomy and the opportunity to influence the future direction of a successful and ambitious business. The Opportunity As Retail Director / General Manager, you will have full accountability for the performance of the business, ensuring operational excellence, commercial growth and an exceptional customer experience across every channel. You will work closely with the Board to develop and execute business strategy while leading an experienced management team across retail, ecommerce, operations and support functions. This is an ideal opportunity for an ambitious retail executive looking to make a significant impact within a premium consumer brand. Key Responsibilities You'll provide leadership across every area of the business including: Full P&L ownership with responsibility for profitability, forecasting and commercial performance. Leading multi-site retail operations to maximise sales, customer experience and operational excellence. Driving business strategy, growth initiatives and continuous improvement. Overseeing ecommerce trading, website performance and digital sales. Managing key supplier and brand relationships, buying activities and seasonal planning. Leading warehouse, stock management, logistics and supply chain operations. Inspiring, coaching and developing high-performing leadership teams. Managing HR, organisational development and performance management. Improving systems, processes and operational efficiencies across the business. Ensuring excellence in governance, compliance, health & safety and risk management. About You We are looking for an accomplished commercial retail leader with experience in roles such as: Retail Director General Manager Retail Operations Director Head of Retail Operations Director Regional Director Commercial Director Managing Director (Retail) Multi-Site Retail Director You will ideally bring: Significant senior leadership experience within premium, luxury or high-quality retail. Experience managing multi-site retail operations together with ecommerce. Full commercial and P&L responsibility. Strong financial and analytical capability. Outstanding leadership and people development skills. Experience driving operational improvement and business transformation. The ability to influence at Board level while remaining hands-on operationally. A passion for delivering exceptional customer experiences. Experience within premium retailers, lifestyle brands, luxury fashion, department stores or consumer brands would be highly advantageous. Why Join? This is an opportunity to lead a highly successful business where your decisions will directly shape future growth. You'll enjoy: Executive-level autonomy. Direct access to the Board. Significant influence over business strategy. A varied role spanning retail, ecommerce, commercial and operational leadership. The opportunity to build and develop a high-performing business. Competitive salary of c.£80,000 to £100,000+ plus performance-related bonus. Apply If you're an experienced Retail Director, General Manager, Retail Operations Director, Head of Retail or Multi-Site Retail Leader looking for an outstanding leadership opportunity, we'd love to hear from you. Apply today for a confidential discussion by calling Peter Shrimpton on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. Key Responsibilities: You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme. Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs Sales Participation, Acquisition and Active Member Rate. Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring theyre further driving the channels engagement metrics and objectives. Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation. Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns. Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications. Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate driving sales and customer engagement. Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation. Ensure all campaigns are performing against key performance and engagement metrics. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Person Specification: 2-4 years experience in a similar CRM role within retail, (Health & Beauty preferable but not essential). Must be commercially driven, customer-centric with solid understanding of customer lifecycles. Attention to detail. A creative mindset is a must. Social, can-do attitude. A natural flare for copywriting. Proven track record in end to end campaign management and analysis is essential. Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures. Is confident using data to make tactical decisions. Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward. Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend. 30% discount on Superdrug Own Brand Products both in store and online. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Company pension matching and bonus. We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. Come and be part of something special! For information on how we manage and store your data pleas
Aug 12, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. Key Responsibilities: You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme. Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs Sales Participation, Acquisition and Active Member Rate. Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring theyre further driving the channels engagement metrics and objectives. Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation. Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns. Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications. Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate driving sales and customer engagement. Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation. Ensure all campaigns are performing against key performance and engagement metrics. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Person Specification: 2-4 years experience in a similar CRM role within retail, (Health & Beauty preferable but not essential). Must be commercially driven, customer-centric with solid understanding of customer lifecycles. Attention to detail. A creative mindset is a must. Social, can-do attitude. A natural flare for copywriting. Proven track record in end to end campaign management and analysis is essential. Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures. Is confident using data to make tactical decisions. Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward. Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend. 30% discount on Superdrug Own Brand Products both in store and online. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Company pension matching and bonus. We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. Come and be part of something special! For information on how we manage and store your data pleas
A leading technology firm in Greater London is seeking an experienced Senior Product Manager to drive product strategy for cross-border e-commerce capabilities. This role mandates 5+ years of experience in product management, particularly within SaaS or compliance. You will collaborate with various teams to deliver impactful solutions for merchants navigating international sales. The position offers a hybrid work model along with competitive salary, stock options, and comprehensive benefits including health and wellness programs.
Aug 12, 2026
Full time
A leading technology firm in Greater London is seeking an experienced Senior Product Manager to drive product strategy for cross-border e-commerce capabilities. This role mandates 5+ years of experience in product management, particularly within SaaS or compliance. You will collaborate with various teams to deliver impactful solutions for merchants navigating international sales. The position offers a hybrid work model along with competitive salary, stock options, and comprehensive benefits including health and wellness programs.
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Aug 12, 2026
Full time
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfilment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit We are looking for an Ecommerce Director to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. This is a commercial leadership role with Europe wide responsibilities. The role reports into the VP of Ecommerce and it will lead a team of both Senior eCommerce Managers and Senior Advertising Strategists. You will be responsible for the relationship and financial performance of the portfolio of global brands that your team manages. You will support and coach your team in defining and implementing the end to end growth and profitability plan for the portfolio of brands managed by your team by working cross functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also identify opportunities to increase efficiencies and best practices by leading cross functional projects to implement processes to scale the organisation in the EU. You are a strategic and commercial Leader who engages partners and internal stakeholders towards a common goal. You display a high level of emotional intelligence and have a track record of developing people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes. Core responsibilities Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear end to end plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/content optimisation, CX and operational improvements. Director will manage both Senior eCommerce Managers and Senior Advertising Strategists to deliver core commercial objectives across brand and advertising. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end to end value chain. Lead by example by getting into the details and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward looking plan for your portfolio of brands to include sales, profit margins and investment levels. Build trust with your brand portfolio to deliver outstanding client satisfaction. Have a passion for continuous improvement by using tech to build and automate processes to scale the business at pace. What will I need to thrive in this role? Proven commercial leadership experience working within an ecommerce business, with prior marketplace experience preferable but not required. Demonstrated experience leading and developing teams to achieve business goals. Ability to provide clear direction, foster collaboration, manage performance, and support professional growth. Analytical and able to make sense of data and complexity. Can influence externally and internally to achieve common goals. Able to deal with ambiguity and to thrive in a fast paced, start up type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. What is the hiring process? An initial phone interview with Pattern's talent acquisition team Focus Interview with our VP of Ecommerce (1 hour) Focus Interview with our Director (1 hour) Additional focus interview with Managing Director (1 hour) Top Grading with HR and Reference collection Offer How can I stand out as an applicant? Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks). Be prepared to talk about professional accomplishments with specific data to quantify examples. Be ready to talk about how you can add value and be the best addition to the team. Focus on mentioning how you would make a difference at Pattern. Be prepared to talk about any side projects related to data and analytics. We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises the specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolve quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 days with each year of service) Competitive salary and stock option available upon joining Hybrid working (3 days a week in the office Tues Thurs) Private Medical Insurance Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Nursery Scheme Cycle to Work Scheme Work from Anywhere policy for up to 4 weeks a year Free breakfast and snacks in the office Regular company socials
Aug 11, 2026
Full time
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfilment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit We are looking for an Ecommerce Director to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. This is a commercial leadership role with Europe wide responsibilities. The role reports into the VP of Ecommerce and it will lead a team of both Senior eCommerce Managers and Senior Advertising Strategists. You will be responsible for the relationship and financial performance of the portfolio of global brands that your team manages. You will support and coach your team in defining and implementing the end to end growth and profitability plan for the portfolio of brands managed by your team by working cross functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also identify opportunities to increase efficiencies and best practices by leading cross functional projects to implement processes to scale the organisation in the EU. You are a strategic and commercial Leader who engages partners and internal stakeholders towards a common goal. You display a high level of emotional intelligence and have a track record of developing people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes. Core responsibilities Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear end to end plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/content optimisation, CX and operational improvements. Director will manage both Senior eCommerce Managers and Senior Advertising Strategists to deliver core commercial objectives across brand and advertising. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end to end value chain. Lead by example by getting into the details and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward looking plan for your portfolio of brands to include sales, profit margins and investment levels. Build trust with your brand portfolio to deliver outstanding client satisfaction. Have a passion for continuous improvement by using tech to build and automate processes to scale the business at pace. What will I need to thrive in this role? Proven commercial leadership experience working within an ecommerce business, with prior marketplace experience preferable but not required. Demonstrated experience leading and developing teams to achieve business goals. Ability to provide clear direction, foster collaboration, manage performance, and support professional growth. Analytical and able to make sense of data and complexity. Can influence externally and internally to achieve common goals. Able to deal with ambiguity and to thrive in a fast paced, start up type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. What is the hiring process? An initial phone interview with Pattern's talent acquisition team Focus Interview with our VP of Ecommerce (1 hour) Focus Interview with our Director (1 hour) Additional focus interview with Managing Director (1 hour) Top Grading with HR and Reference collection Offer How can I stand out as an applicant? Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks). Be prepared to talk about professional accomplishments with specific data to quantify examples. Be ready to talk about how you can add value and be the best addition to the team. Focus on mentioning how you would make a difference at Pattern. Be prepared to talk about any side projects related to data and analytics. We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises the specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolve quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 days with each year of service) Competitive salary and stock option available upon joining Hybrid working (3 days a week in the office Tues Thurs) Private Medical Insurance Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Nursery Scheme Cycle to Work Scheme Work from Anywhere policy for up to 4 weeks a year Free breakfast and snacks in the office Regular company socials
Senior Business Development Executive Role Overview We're looking for a commercially driven Senior Business Development Manager to lead UK growth, generate new business, and drive revenue across our service offerings. The ideal candidate has a strong track record in IT services sales and can build a predictable, scalable sales pipeline. Key Responsibilities New Business Development Target and acquire new SME and mid-market clients across the UK Run outbound and inbound sales strategies Pipeline & Revenue Management Build and manage a pipeline focused on revenue targets Own the full sales cycle: lead generation to closure Client Engagement Build long-term relationships with key decision-makers Spot upsell and cross-sell opportunities Solution Selling Sell tailored solutions: eCommerce development, mobile apps, SharePoint/intranet, QA & testing, and support contracts Translate technical capability into business value Strategic Partnerships Build partnerships with agencies, consultants, and tech providers for new business channels Market Intelligence & Collaboration Track market trends and competitor activity to shape go-to-market strategy Work with delivery, marketing, and leadership on project scoping and onboarding Key Requirements 7+ years in business development or sales within IT services/software Track record of hitting or exceeding revenue targets Strong grasp of the UK market and B2B sales landscape Experience selling web development, CMS, SharePoint, or digital transformation services Excellent communication, presentation, and negotiation skills Confident engaging senior stakeholders and decision-makers Self-driven, results-oriented, strategic thinker Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Aug 11, 2026
Full time
Senior Business Development Executive Role Overview We're looking for a commercially driven Senior Business Development Manager to lead UK growth, generate new business, and drive revenue across our service offerings. The ideal candidate has a strong track record in IT services sales and can build a predictable, scalable sales pipeline. Key Responsibilities New Business Development Target and acquire new SME and mid-market clients across the UK Run outbound and inbound sales strategies Pipeline & Revenue Management Build and manage a pipeline focused on revenue targets Own the full sales cycle: lead generation to closure Client Engagement Build long-term relationships with key decision-makers Spot upsell and cross-sell opportunities Solution Selling Sell tailored solutions: eCommerce development, mobile apps, SharePoint/intranet, QA & testing, and support contracts Translate technical capability into business value Strategic Partnerships Build partnerships with agencies, consultants, and tech providers for new business channels Market Intelligence & Collaboration Track market trends and competitor activity to shape go-to-market strategy Work with delivery, marketing, and leadership on project scoping and onboarding Key Requirements 7+ years in business development or sales within IT services/software Track record of hitting or exceeding revenue targets Strong grasp of the UK market and B2B sales landscape Experience selling web development, CMS, SharePoint, or digital transformation services Excellent communication, presentation, and negotiation skills Confident engaging senior stakeholders and decision-makers Self-driven, results-oriented, strategic thinker Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
R13 Recruitment are proud to be representing an award-winning, market-leading brand in their search for an experienced Business Development Manager to join their growing commercial sales team. This is an exciting opportunity for a commercially driven sales professional with an established network within the Off Trade and/or On Trade sectors. You'll play a pivotal role in identifying new business opportunities within National / Ecommerce retailers, and wholesalers; pub, bar, restaurant, hotel, cafe, and club groups & chains. Developing strategic partnerships and growing revenue by introducing a premium product offering to businesses operating within these markets. This role would particularly suit candidates who are looking to leverage their industry knowledge and contacts within these key areas as part of a growing, market-leading business. We're looking for someone who understands these sectors inside out, knows how to open doors and has a proven track record of successfully selling products into these businesses. In return, you'll enjoy significant autonomy, the opportunity to shape your own sales strategy and excellent earning potential. Based in Norwich with hybrid working available, the role involves regular UK travel to meet clients and attend industry events. Working hours are Monday to Friday, with a basic salary of up to £50,000 plus an uncapped commission structure with OTE circa £70,000. Important: for candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location and anticipated timeframe for moving. Applications without this information may not be considered further. The Company This highly established business has built an exceptional reputation within its sector and continues to enjoy impressive growth. Partnering with nationally recognised brands, they pride themselves on delivering outstanding customer experiences, building long-term commercial relationships and fostering a collaborative environment where ambitious people can thrive. The Benefits Performance-related incentive scheme. 25 days annual leave plus bank holidays. Hybrid working with flexibility between home and office. Staff discount scheme. Accredited professional development and training opportunities. Regular company social events throughout the year. Genuine opportunities for career progression within a growing business. The Day to Day Identifying and securing new commercial opportunities within the FMCG and On Trade sectors. Leveraging your existing industry contacts to generate and convert new business opportunities. Building and nurturing long-term relationships with key decision-makers. Developing tailored commercial proposals that align with client objectives. Managing the full sales cycle, from prospecting through to negotiation and account growth. Growing existing client relationships and identifying opportunities for additional revenue. Maintaining an active sales pipeline and delivering against ambitious revenue targets. Recording activity and forecasting using Salesforce CRM. Working collaboratively with internal teams to ensure exceptional customer delivery. Representing the business at client meetings, networking events and industry exhibitions across the UK. Keeping abreast of market trends and identifying new opportunities for commercial growth. You Will Have/Be A proven track record in Business Development or B2B Sales. Demonstrable experience selling products into businesses within the Off Trade and/or On Trade sectors. An established network of contacts and strong knowledge of these markets. Experience developing new business opportunities and winning new commercial partnerships. A consultative, relationship-led approach to sales. A proven ability to negotiate commercial agreements and consistently achieve sales targets. Strong commercial awareness with the ability to identify market opportunities. Experience using CRM systems; Salesforce experience would be advantageous. Strong Microsoft Office skills, particularly Excel and PowerPoint. An excellent communicator with the confidence to engage stakeholders at all levels. A full UK driving licence and willingness to travel throughout the UK. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Aug 11, 2026
Full time
R13 Recruitment are proud to be representing an award-winning, market-leading brand in their search for an experienced Business Development Manager to join their growing commercial sales team. This is an exciting opportunity for a commercially driven sales professional with an established network within the Off Trade and/or On Trade sectors. You'll play a pivotal role in identifying new business opportunities within National / Ecommerce retailers, and wholesalers; pub, bar, restaurant, hotel, cafe, and club groups & chains. Developing strategic partnerships and growing revenue by introducing a premium product offering to businesses operating within these markets. This role would particularly suit candidates who are looking to leverage their industry knowledge and contacts within these key areas as part of a growing, market-leading business. We're looking for someone who understands these sectors inside out, knows how to open doors and has a proven track record of successfully selling products into these businesses. In return, you'll enjoy significant autonomy, the opportunity to shape your own sales strategy and excellent earning potential. Based in Norwich with hybrid working available, the role involves regular UK travel to meet clients and attend industry events. Working hours are Monday to Friday, with a basic salary of up to £50,000 plus an uncapped commission structure with OTE circa £70,000. Important: for candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location and anticipated timeframe for moving. Applications without this information may not be considered further. The Company This highly established business has built an exceptional reputation within its sector and continues to enjoy impressive growth. Partnering with nationally recognised brands, they pride themselves on delivering outstanding customer experiences, building long-term commercial relationships and fostering a collaborative environment where ambitious people can thrive. The Benefits Performance-related incentive scheme. 25 days annual leave plus bank holidays. Hybrid working with flexibility between home and office. Staff discount scheme. Accredited professional development and training opportunities. Regular company social events throughout the year. Genuine opportunities for career progression within a growing business. The Day to Day Identifying and securing new commercial opportunities within the FMCG and On Trade sectors. Leveraging your existing industry contacts to generate and convert new business opportunities. Building and nurturing long-term relationships with key decision-makers. Developing tailored commercial proposals that align with client objectives. Managing the full sales cycle, from prospecting through to negotiation and account growth. Growing existing client relationships and identifying opportunities for additional revenue. Maintaining an active sales pipeline and delivering against ambitious revenue targets. Recording activity and forecasting using Salesforce CRM. Working collaboratively with internal teams to ensure exceptional customer delivery. Representing the business at client meetings, networking events and industry exhibitions across the UK. Keeping abreast of market trends and identifying new opportunities for commercial growth. You Will Have/Be A proven track record in Business Development or B2B Sales. Demonstrable experience selling products into businesses within the Off Trade and/or On Trade sectors. An established network of contacts and strong knowledge of these markets. Experience developing new business opportunities and winning new commercial partnerships. A consultative, relationship-led approach to sales. A proven ability to negotiate commercial agreements and consistently achieve sales targets. Strong commercial awareness with the ability to identify market opportunities. Experience using CRM systems; Salesforce experience would be advantageous. Strong Microsoft Office skills, particularly Excel and PowerPoint. An excellent communicator with the confidence to engage stakeholders at all levels. A full UK driving licence and willingness to travel throughout the UK. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Digital Trading Manager Location: Yeovil, Somerset (Hybrid - 2 days per week) Salary: £45,000-£60,000 + up to 20% bonus + excellent benefits We're partnering with one of the UK's leading omnichannel retailers to recruit two Digital Trading Managers as part of an exciting period of growth and transformation within their ecommerce function. This is a fantastic opportunity to join a high-performing digital team that is investing heavily in ecommerce, retail media and customer experience. You'll take ownership of key product categories, driving online trading performance and influencing commercial decisions that directly impact revenue and customer experience. The Opportunity Reporting to the Senior Digital Trading Manager, you'll own the digital trading strategy for your categories across web and app, working closely with commercial, merchandising, marketing, CRM, pricing and supply chain teams. This is a highly commercial role where you'll use customer insight and trading data to identify opportunities, improve conversion, optimise campaigns and deliver sustainable ecommerce growth. You'll also play a key role in shaping the future of the digital trading function, joining at an exciting time as the team continues to evolve and invest in its online proposition. Key Responsibilities Own the digital trading performance for multiple product categories across ecommerce channels. Develop and deliver category trading strategies that drive revenue, conversion and customer engagement. Analyse trading performance and customer behaviour to identify opportunities for growth. Present data-driven recommendations to commercial stakeholders and influence trading decisions. Collaborate with merchandising, marketing, CRM, pricing and supply chain teams to optimise campaigns and customer journeys. Deliver seamless execution of promotional activity across web and app. Monitor market trends, competitor activity and customer behaviour to inform trading decisions. Lead and develop a Digital Trader, supporting their ongoing development and performance. About You We're looking for someone with proven Digital Trading experience within a retail ecommerce environment who enjoys combining commercial thinking with data-led decision making. You'll be comfortable working across multiple stakeholders, able to build strong relationships and confidently influence decisions through insight rather than authority. You'll ideally have: 2+ years' Digital Trading experience within a retail ecommerce environment. Experience managing category performance, trading plans and promotional activity. Strong analytical skills with experience using GA4 and ecommerce reporting tools. A commercial mindset with a passion for improving conversion and online sales. Experience working cross-functionally with commercial, marketing and merchandising teams. Excellent stakeholder management and communication skills. Previous line management or mentoring experience would be beneficial, but is not essential. Why Apply? Join one of the UK's most successful omnichannel retailers. Genuine ownership of your categories with significant commercial influence. High-performing, collaborative digital team. Ongoing investment across ecommerce, digital and retail media. Excellent career development opportunities within a growing digital function. Hybrid working (2 days per week in the office). Competitive salary up to £60,000. Annual bonus of up to 20%. Outstanding benefits package, including an excellent pension scheme. If you're an experienced Digital Trading professional looking for a role where you can make a real commercial impact while developing your career within a market-leading retailer, we'd love to hear from you. Rates depend on experience and client requirements
Aug 10, 2026
Full time
Digital Trading Manager Location: Yeovil, Somerset (Hybrid - 2 days per week) Salary: £45,000-£60,000 + up to 20% bonus + excellent benefits We're partnering with one of the UK's leading omnichannel retailers to recruit two Digital Trading Managers as part of an exciting period of growth and transformation within their ecommerce function. This is a fantastic opportunity to join a high-performing digital team that is investing heavily in ecommerce, retail media and customer experience. You'll take ownership of key product categories, driving online trading performance and influencing commercial decisions that directly impact revenue and customer experience. The Opportunity Reporting to the Senior Digital Trading Manager, you'll own the digital trading strategy for your categories across web and app, working closely with commercial, merchandising, marketing, CRM, pricing and supply chain teams. This is a highly commercial role where you'll use customer insight and trading data to identify opportunities, improve conversion, optimise campaigns and deliver sustainable ecommerce growth. You'll also play a key role in shaping the future of the digital trading function, joining at an exciting time as the team continues to evolve and invest in its online proposition. Key Responsibilities Own the digital trading performance for multiple product categories across ecommerce channels. Develop and deliver category trading strategies that drive revenue, conversion and customer engagement. Analyse trading performance and customer behaviour to identify opportunities for growth. Present data-driven recommendations to commercial stakeholders and influence trading decisions. Collaborate with merchandising, marketing, CRM, pricing and supply chain teams to optimise campaigns and customer journeys. Deliver seamless execution of promotional activity across web and app. Monitor market trends, competitor activity and customer behaviour to inform trading decisions. Lead and develop a Digital Trader, supporting their ongoing development and performance. About You We're looking for someone with proven Digital Trading experience within a retail ecommerce environment who enjoys combining commercial thinking with data-led decision making. You'll be comfortable working across multiple stakeholders, able to build strong relationships and confidently influence decisions through insight rather than authority. You'll ideally have: 2+ years' Digital Trading experience within a retail ecommerce environment. Experience managing category performance, trading plans and promotional activity. Strong analytical skills with experience using GA4 and ecommerce reporting tools. A commercial mindset with a passion for improving conversion and online sales. Experience working cross-functionally with commercial, marketing and merchandising teams. Excellent stakeholder management and communication skills. Previous line management or mentoring experience would be beneficial, but is not essential. Why Apply? Join one of the UK's most successful omnichannel retailers. Genuine ownership of your categories with significant commercial influence. High-performing, collaborative digital team. Ongoing investment across ecommerce, digital and retail media. Excellent career development opportunities within a growing digital function. Hybrid working (2 days per week in the office). Competitive salary up to £60,000. Annual bonus of up to 20%. Outstanding benefits package, including an excellent pension scheme. If you're an experienced Digital Trading professional looking for a role where you can make a real commercial impact while developing your career within a market-leading retailer, we'd love to hear from you. Rates depend on experience and client requirements
Business Development Manager - Ecommerce/ Distribution - North Salary between £50K base and £75K Base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky
Aug 10, 2026
Full time
Business Development Manager - Ecommerce/ Distribution - North Salary between £50K base and £75K Base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky
Business Development Manager - Ecommerce/ Distribution - Thurrock Salary up to C: £50K base to £75K base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky
Aug 10, 2026
Full time
Business Development Manager - Ecommerce/ Distribution - Thurrock Salary up to C: £50K base to £75K base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky
Digital Marketing and SEO/ Website Executive Crowborough, East Sussex £to40,000 per annum + Profit and Performance Related Annual Bonus Hours - Monday - Friday 9-5pm/8.30am-4.30pm. 35hours. Office Based. 1 day hybrid to be discussed following probation. Benefits: Generous Holiday Allowance, Private Medical, Pension, Parking, Life Assurance, Social and Team events. Are you passionate about digital marketing and website management? Do you thrive in a fast-paced, collaborative environment? If so, our client, a leading organisation is looking for a talented Digital Marketing and Website Executive to join their vibrant team in Crowborough! What You'll Do: As the Digital Marketing and Website Executive, you will take charge of the day-to-day management, performance, and enhancement of the organisation's digital presence. Your responsibilities will include: Website Management: Oversee daily updates to ensure website content is accurate, current, and aligned with brand messaging. Build, edit, and maintain website pages using WordPress and Elementor. Create and update campaign landing pages , product pages, sector pages, and more. Maintain website structure , internal links, menus, forms, and calls to action. Collaborate with external developers for technical improvements as needed. Ensure a seamless user experience across desktop, tablet, and mobile. SEO & Website Performance: Support the execution of SEO strategies that align with marketing objectives. Conduct keyword research and optimise website elements for better visibility. Monitor website performance using tools like Google Analytics, SEMrush , and Google Search Console. Identify opportunities to enhance organic visibility, user engagement, and conversions. Perform regular SEO housekeeping to maintain optimal performance. Digital Content & Campaign Support: Create engaging and SEO-informed content for the website and blogs. Collaborate with subject matter experts to translate technical information into user-friendly content. Utilise AI tools responsibly for content planning and optimisation. Work alongside the Marketing Manager to develop digital destinations for campaigns. Collaboration & Contribution: Partner with colleagues across Marketing, Sales, and Technical teams to ensure accuracy in digital activities. Contribute innovative ideas to enhance website performance and customer journeys. What We're Looking For: 3-5 years in a digital marketing , website/SEO role. Strong hands-on experience with WordPress and website management. Excellent writing and editing skills for creating clear and engaging content. Good grasp of on-page and technical SEO principles. Familiarity with SEO platforms like SEMrush and analytics tools like Google Analytics. Understanding of ecommerce / Marketing principles is a plus. Basic knowledge of HTML and CSS is desirable. Strong attention to detail and a practical, organised approach. If you're ready to take ownership of your career and make a significant impact, we'd love to hear from you! Apply today with your CV. Contact Debbie Foster - Office Angels - Tunbridge Wells Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 10, 2026
Full time
Digital Marketing and SEO/ Website Executive Crowborough, East Sussex £to40,000 per annum + Profit and Performance Related Annual Bonus Hours - Monday - Friday 9-5pm/8.30am-4.30pm. 35hours. Office Based. 1 day hybrid to be discussed following probation. Benefits: Generous Holiday Allowance, Private Medical, Pension, Parking, Life Assurance, Social and Team events. Are you passionate about digital marketing and website management? Do you thrive in a fast-paced, collaborative environment? If so, our client, a leading organisation is looking for a talented Digital Marketing and Website Executive to join their vibrant team in Crowborough! What You'll Do: As the Digital Marketing and Website Executive, you will take charge of the day-to-day management, performance, and enhancement of the organisation's digital presence. Your responsibilities will include: Website Management: Oversee daily updates to ensure website content is accurate, current, and aligned with brand messaging. Build, edit, and maintain website pages using WordPress and Elementor. Create and update campaign landing pages , product pages, sector pages, and more. Maintain website structure , internal links, menus, forms, and calls to action. Collaborate with external developers for technical improvements as needed. Ensure a seamless user experience across desktop, tablet, and mobile. SEO & Website Performance: Support the execution of SEO strategies that align with marketing objectives. Conduct keyword research and optimise website elements for better visibility. Monitor website performance using tools like Google Analytics, SEMrush , and Google Search Console. Identify opportunities to enhance organic visibility, user engagement, and conversions. Perform regular SEO housekeeping to maintain optimal performance. Digital Content & Campaign Support: Create engaging and SEO-informed content for the website and blogs. Collaborate with subject matter experts to translate technical information into user-friendly content. Utilise AI tools responsibly for content planning and optimisation. Work alongside the Marketing Manager to develop digital destinations for campaigns. Collaboration & Contribution: Partner with colleagues across Marketing, Sales, and Technical teams to ensure accuracy in digital activities. Contribute innovative ideas to enhance website performance and customer journeys. What We're Looking For: 3-5 years in a digital marketing , website/SEO role. Strong hands-on experience with WordPress and website management. Excellent writing and editing skills for creating clear and engaging content. Good grasp of on-page and technical SEO principles. Familiarity with SEO platforms like SEMrush and analytics tools like Google Analytics. Understanding of ecommerce / Marketing principles is a plus. Basic knowledge of HTML and CSS is desirable. Strong attention to detail and a practical, organised approach. If you're ready to take ownership of your career and make a significant impact, we'd love to hear from you! Apply today with your CV. Contact Debbie Foster - Office Angels - Tunbridge Wells Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: - Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results. - Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel. - Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA). - Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality. - Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact. - Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization. - Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels. - Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies. - Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives. - Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. BASIC QUALIFICATIONS - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights - Experience in stakeholder management and communication management - Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel. - Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale. - Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms. - Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis. - Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume. - Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget. - Strong analytical skills with proficiency in SQL, Excel, and BI tools. - Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.). - Experience working with enterprise sales teams and understanding how paid media supports pipeline generation. - International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 10, 2026
Full time
We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: - Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results. - Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel. - Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA). - Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality. - Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact. - Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization. - Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels. - Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies. - Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives. - Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. BASIC QUALIFICATIONS - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights - Experience in stakeholder management and communication management - Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel. - Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale. - Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms. - Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis. - Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume. - Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget. - Strong analytical skills with proficiency in SQL, Excel, and BI tools. - Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.). - Experience working with enterprise sales teams and understanding how paid media supports pipeline generation. - International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Brilliant Paid Media. Better Culture. One Agency. Some agencies talk about culture. We have the awards to prove it. We are an independent digital marketing agency with a 5-star Glassdoor rating and multiple Great Place to Work awards. Based in the heart of Old Street, we're looking for a Paid Media Account Manager who's ready to take ownership of exciting campaigns for brands including Arsenal, Wilkinson Sword, Zalando, JVC and Watford FC. If you love creating high-performing Paid Media campaigns, enjoy building trusted client relationships and want to grow your career somewhere that genuinely invests in its people, we'd love to hear from you. The Role at a Glance Paid Media Account Manager Old Street, London Hybrid Working (2 Days Office / 3 Days Home) £35,000 - £40,000 DOE Plus Excellent Benefits Including 28 Days Holiday + Bank Holidays, Private Health Insurance, Annual Bonus Scheme & Personal Training Budget Full Time Permanent Pedigree: 5 Star Glassdoor Rating 2025 Best Use of Search - Retail/Ecommerce (SEO) Best Workplaces for Women 2025 (Small) Best Workplaces in Advertising, Media & Marketing 2025 (Small & Medium) Best Workplace for Wellbeing 2023 Great Place to Work 2023 Founder Recognition: Tom is featured in the Agency Hackers Growth Index Top Clients Include: Arsenal, Wilkinson Sword, Watford FC, Zalando, Kenwood, JVC, Kelly Loves and Zoggs Your Background / Skills: Google Ads, Meta Ads, Paid Media, PPC, Google Analytics 4, Google Tag Manager, Client Management, Digital Marketing, Campaign Optimisation About Us For more than 15 years we've been helping ambitious brands grow through award-winning SEO, Paid Media, Digital PR and Content Marketing. From performance-driven Google Ads and Meta campaigns to integrated digital strategies that deliver measurable commercial growth, we combine technical expertise with genuinely collaborative client partnerships to achieve exceptional results. We're equally passionate about our people. Our 5-star Glassdoor rating and multiple Best Workplace awards reflect the culture we've worked hard to build. We believe great work comes from giving talented people the freedom, support and opportunities they need to thrive. As our Paid Media team continues to grow, we're looking for another talented Paid Media Account Manager to join us. The Opportunity This is an opportunity to own a portfolio of ambitious client accounts, developing and optimising Paid Media campaigns that deliver measurable business growth. You'll manage campaigns across Google Ads and Meta while working alongside our SEO, Content and Digital PR specialists to deliver integrated marketing strategies that help clients achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where You'll Add Value • Manage a portfolio of Paid Media clients, taking ownership of campaign strategy, delivery and performance. • Plan, build, optimise and report on Google Ads and Meta campaigns across Search, Shopping, Display and Paid Social. • Monitor budgets, performance metrics and return on investment to maximise campaign success. • Analyse campaign data using Google Analytics 4 and platform reporting to identify opportunities for growth. • Develop testing plans covering audiences, creative, bidding strategies and landing page performance. • Present campaign performance, strategic recommendations and commercial insights to clients. • Build trusted relationships through regular communication and strategic account management. • Work closely with SEO, Content and Digital PR teams to deliver integrated digital campaigns. • Stay ahead of platform updates, industry trends and emerging Paid Media opportunities. • Contribute ideas that continually improve campaign performance and client results. About You You'll probably be someone who enjoys both the technical and commercial side of Paid Media. You love digging into campaign data, identifying opportunities for optimisation and helping clients achieve meaningful business growth. You're naturally curious, proactive and enjoy building long-term client relationships based on trust and results. You'll likely bring: • Around 2+ years' Paid Media or PPC experience within a digital marketing agency. • Strong hands-on experience managing Google Ads campaigns. • Experience managing Meta advertising campaigns. • Good understanding of Google Analytics 4 and Google Tag Manager. • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and client management skills. • Commercial awareness and confidence presenting recommendations to clients. • Experience managing multiple client accounts within a fast-paced agency environment. • Microsoft Ads experience would be advantageous. • Exposure to Merchant Center, Shopping campaigns, TikTok, Pinterest or Reddit advertising would be beneficial. • A genuine passion for digital marketing and continuous learning. Why? We're proud to be recognised not just for the campaigns we deliver, but for the culture we've created. From award-winning work and household-name clients to structured development plans and genuine work-life balance, this is an agency where talented people stay, develop and do some of the best work of their careers. You'll also enjoy: • Agency bonus scheme. • 28 days' holiday plus Bank Holidays, increasing with service. • Private Health Insurance. • Dedicated personal training budget. • Structured career development and six-monthly progression reviews. • Flexible core working hours. • Hybrid working. • Enhanced family-friendly policies. • Friendly, collaborative and supportive team. • Regular socials and company events. • Genuine opportunities for progression within a growing independent agency. Please note you must live within a commutable distance of our Old Street office and be able to attend at least two days per week. Unfortunately, we are unable to offer visa sponsorship for this position, so applicants must already have the right to work in the UK. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to thrive. Your Experience / Background / Previous Roles May Include Paid Media Account Manager, PPC Account Manager, Paid Media Executive, PPC Executive, Google Ads Specialist, Performance Marketing Executive, Paid Search Executive, Paid Search Specialist, Digital Marketing Executive, PPC Specialist or Performance Marketing Specialist. Apply Now If you're looking to join an award-winning agency where you'll work with fantastic clients, continue developing your Paid Media expertise and genuinely enjoy coming to work, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 10, 2026
Full time
Brilliant Paid Media. Better Culture. One Agency. Some agencies talk about culture. We have the awards to prove it. We are an independent digital marketing agency with a 5-star Glassdoor rating and multiple Great Place to Work awards. Based in the heart of Old Street, we're looking for a Paid Media Account Manager who's ready to take ownership of exciting campaigns for brands including Arsenal, Wilkinson Sword, Zalando, JVC and Watford FC. If you love creating high-performing Paid Media campaigns, enjoy building trusted client relationships and want to grow your career somewhere that genuinely invests in its people, we'd love to hear from you. The Role at a Glance Paid Media Account Manager Old Street, London Hybrid Working (2 Days Office / 3 Days Home) £35,000 - £40,000 DOE Plus Excellent Benefits Including 28 Days Holiday + Bank Holidays, Private Health Insurance, Annual Bonus Scheme & Personal Training Budget Full Time Permanent Pedigree: 5 Star Glassdoor Rating 2025 Best Use of Search - Retail/Ecommerce (SEO) Best Workplaces for Women 2025 (Small) Best Workplaces in Advertising, Media & Marketing 2025 (Small & Medium) Best Workplace for Wellbeing 2023 Great Place to Work 2023 Founder Recognition: Tom is featured in the Agency Hackers Growth Index Top Clients Include: Arsenal, Wilkinson Sword, Watford FC, Zalando, Kenwood, JVC, Kelly Loves and Zoggs Your Background / Skills: Google Ads, Meta Ads, Paid Media, PPC, Google Analytics 4, Google Tag Manager, Client Management, Digital Marketing, Campaign Optimisation About Us For more than 15 years we've been helping ambitious brands grow through award-winning SEO, Paid Media, Digital PR and Content Marketing. From performance-driven Google Ads and Meta campaigns to integrated digital strategies that deliver measurable commercial growth, we combine technical expertise with genuinely collaborative client partnerships to achieve exceptional results. We're equally passionate about our people. Our 5-star Glassdoor rating and multiple Best Workplace awards reflect the culture we've worked hard to build. We believe great work comes from giving talented people the freedom, support and opportunities they need to thrive. As our Paid Media team continues to grow, we're looking for another talented Paid Media Account Manager to join us. The Opportunity This is an opportunity to own a portfolio of ambitious client accounts, developing and optimising Paid Media campaigns that deliver measurable business growth. You'll manage campaigns across Google Ads and Meta while working alongside our SEO, Content and Digital PR specialists to deliver integrated marketing strategies that help clients achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where You'll Add Value • Manage a portfolio of Paid Media clients, taking ownership of campaign strategy, delivery and performance. • Plan, build, optimise and report on Google Ads and Meta campaigns across Search, Shopping, Display and Paid Social. • Monitor budgets, performance metrics and return on investment to maximise campaign success. • Analyse campaign data using Google Analytics 4 and platform reporting to identify opportunities for growth. • Develop testing plans covering audiences, creative, bidding strategies and landing page performance. • Present campaign performance, strategic recommendations and commercial insights to clients. • Build trusted relationships through regular communication and strategic account management. • Work closely with SEO, Content and Digital PR teams to deliver integrated digital campaigns. • Stay ahead of platform updates, industry trends and emerging Paid Media opportunities. • Contribute ideas that continually improve campaign performance and client results. About You You'll probably be someone who enjoys both the technical and commercial side of Paid Media. You love digging into campaign data, identifying opportunities for optimisation and helping clients achieve meaningful business growth. You're naturally curious, proactive and enjoy building long-term client relationships based on trust and results. You'll likely bring: • Around 2+ years' Paid Media or PPC experience within a digital marketing agency. • Strong hands-on experience managing Google Ads campaigns. • Experience managing Meta advertising campaigns. • Good understanding of Google Analytics 4 and Google Tag Manager. • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and client management skills. • Commercial awareness and confidence presenting recommendations to clients. • Experience managing multiple client accounts within a fast-paced agency environment. • Microsoft Ads experience would be advantageous. • Exposure to Merchant Center, Shopping campaigns, TikTok, Pinterest or Reddit advertising would be beneficial. • A genuine passion for digital marketing and continuous learning. Why? We're proud to be recognised not just for the campaigns we deliver, but for the culture we've created. From award-winning work and household-name clients to structured development plans and genuine work-life balance, this is an agency where talented people stay, develop and do some of the best work of their careers. You'll also enjoy: • Agency bonus scheme. • 28 days' holiday plus Bank Holidays, increasing with service. • Private Health Insurance. • Dedicated personal training budget. • Structured career development and six-monthly progression reviews. • Flexible core working hours. • Hybrid working. • Enhanced family-friendly policies. • Friendly, collaborative and supportive team. • Regular socials and company events. • Genuine opportunities for progression within a growing independent agency. Please note you must live within a commutable distance of our Old Street office and be able to attend at least two days per week. Unfortunately, we are unable to offer visa sponsorship for this position, so applicants must already have the right to work in the UK. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to thrive. Your Experience / Background / Previous Roles May Include Paid Media Account Manager, PPC Account Manager, Paid Media Executive, PPC Executive, Google Ads Specialist, Performance Marketing Executive, Paid Search Executive, Paid Search Specialist, Digital Marketing Executive, PPC Specialist or Performance Marketing Specialist. Apply Now If you're looking to join an award-winning agency where you'll work with fantastic clients, continue developing your Paid Media expertise and genuinely enjoy coming to work, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Finance Manager High-Growth Premium Fashion Brand Manchester Harmonic are delighted to be working with an intendent, high-growth premium fashion brand in their search for a Finance Manager to join their leadership team in an exciting period for the business. The Business: Our client is one of the UK's fastest-growing contemporary fashion brands, recognised for its premium aesthetic, loyal global customer base and strong digital-first presence. Having established an impressive position within the D2C market, the business continues to expand internationally whilst investing across ecommerce, wholesale and omnichannel growth. As the business enters its next phase of expansion, they are seeking a commercially minded Finance Manager to partner closely with the Founder and Senior Leadership Team. This newly created role is a highly visible position offering the opportunity to influence strategic decision-making and help shape the future growth of a globally recognised brand. The Role: Reporting directly to the Founder and Directors, this is a broad and commercially focused Finance Manager position, sitting at the heart of the business. You will provide financial leadership, commercial insight and operational support across multiple functions, partnering with teams including Merchandising, Buying, Supply Chain, Marketing, Ecommerce and Wholesale. This role is ideally suited to an ambitious finance professional who enjoys operating within a fast-paced, entrepreneurial environment and is excited by the opportunity to help scale a high-growth consumer brand. Duties: Partner with the Founder, Directors and Senior Leadership Team to support the delivery of the company's ambitious growth strategy. Lead the annual budgeting process, quarterly forecasting and long-term financial planning. Develop financial models to assess new product launches, international expansion opportunities and strategic investment decisions. Deliver commercial insight and analysis to improve profitability, operational performance and decision-making. Own cashflow forecasting and working capital management, ensuring the business maintains strong financial health whilst supporting continued growth. Prepare monthly management accounts, Board reporting packs and financial performance analysis. Oversee month-end and year-end reporting processes, ensuring accurate financial reporting and compliance. Maintain robust financial controls and continuously improve finance systems, processes and reporting capabilities. Manage relationships with external accountants, auditors, tax advisors and banking partners. What we need to see (essential): ACA, ACCA or CIMA Qualified (or qualified by experience). Previous experience within a fashion, retail, ecommerce or consumer products business. Strong stakeholder management skills with the ability to influence senior leadership. What we'd like to see (bonus): Experience within a high-growth, founder-led business. Knowledge of Shopify, Xero or similar systems. Salary: £55,000 - £60,000 + Benefits Location: Manchester (Hybrid) If you are interested - to be considered for the role please forward your CV or ring . At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Aug 10, 2026
Full time
Finance Manager High-Growth Premium Fashion Brand Manchester Harmonic are delighted to be working with an intendent, high-growth premium fashion brand in their search for a Finance Manager to join their leadership team in an exciting period for the business. The Business: Our client is one of the UK's fastest-growing contemporary fashion brands, recognised for its premium aesthetic, loyal global customer base and strong digital-first presence. Having established an impressive position within the D2C market, the business continues to expand internationally whilst investing across ecommerce, wholesale and omnichannel growth. As the business enters its next phase of expansion, they are seeking a commercially minded Finance Manager to partner closely with the Founder and Senior Leadership Team. This newly created role is a highly visible position offering the opportunity to influence strategic decision-making and help shape the future growth of a globally recognised brand. The Role: Reporting directly to the Founder and Directors, this is a broad and commercially focused Finance Manager position, sitting at the heart of the business. You will provide financial leadership, commercial insight and operational support across multiple functions, partnering with teams including Merchandising, Buying, Supply Chain, Marketing, Ecommerce and Wholesale. This role is ideally suited to an ambitious finance professional who enjoys operating within a fast-paced, entrepreneurial environment and is excited by the opportunity to help scale a high-growth consumer brand. Duties: Partner with the Founder, Directors and Senior Leadership Team to support the delivery of the company's ambitious growth strategy. Lead the annual budgeting process, quarterly forecasting and long-term financial planning. Develop financial models to assess new product launches, international expansion opportunities and strategic investment decisions. Deliver commercial insight and analysis to improve profitability, operational performance and decision-making. Own cashflow forecasting and working capital management, ensuring the business maintains strong financial health whilst supporting continued growth. Prepare monthly management accounts, Board reporting packs and financial performance analysis. Oversee month-end and year-end reporting processes, ensuring accurate financial reporting and compliance. Maintain robust financial controls and continuously improve finance systems, processes and reporting capabilities. Manage relationships with external accountants, auditors, tax advisors and banking partners. What we need to see (essential): ACA, ACCA or CIMA Qualified (or qualified by experience). Previous experience within a fashion, retail, ecommerce or consumer products business. Strong stakeholder management skills with the ability to influence senior leadership. What we'd like to see (bonus): Experience within a high-growth, founder-led business. Knowledge of Shopify, Xero or similar systems. Salary: £55,000 - £60,000 + Benefits Location: Manchester (Hybrid) If you are interested - to be considered for the role please forward your CV or ring . At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Media Buyer with deep expertise in paid advertising and performance marketing. This is a high-impact remote role where you will manage and scale multi-platform campaigns, optimize ad performance, and drive revenue growth. Ideal for candidates experienced in handling large ad budgets and delivering consistent ROI. Key Responsibilities Plan, launch, and manage high-budget paid media campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and other platforms Analyze campaign performance and optimize for key metrics such as CPA, ROAS, and conversion rates Conduct audience research, A/B testing, and funnel optimization Collaborate with creative teams to develop high-converting ad creatives and copy Monitor and allocate advertising budgets efficiently to maximize returns Generate performance reports and present insights to stakeholders Stay updated on platform changes, trends, and best practices in digital advertising 4+ years of experience in media buying or performance marketing Proven track record managing ad budgets of $50,000+/month Strong expertise in Meta Ads Manager and Google Ads Experience with TikTok Ads and other emerging platforms is a plus Proficiency in analytics tools (Google Analytics, Hyros, Triple Whale, etc.) Strong understanding of conversion tracking, attribution models, and funnels Data-driven mindset with excellent analytical and problem-solving skills Experience working with eCommerce or lead generation clients preferred Excellent communication skills and ability to work remotely with global teams Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Aug 10, 2026
Full time
About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Media Buyer with deep expertise in paid advertising and performance marketing. This is a high-impact remote role where you will manage and scale multi-platform campaigns, optimize ad performance, and drive revenue growth. Ideal for candidates experienced in handling large ad budgets and delivering consistent ROI. Key Responsibilities Plan, launch, and manage high-budget paid media campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and other platforms Analyze campaign performance and optimize for key metrics such as CPA, ROAS, and conversion rates Conduct audience research, A/B testing, and funnel optimization Collaborate with creative teams to develop high-converting ad creatives and copy Monitor and allocate advertising budgets efficiently to maximize returns Generate performance reports and present insights to stakeholders Stay updated on platform changes, trends, and best practices in digital advertising 4+ years of experience in media buying or performance marketing Proven track record managing ad budgets of $50,000+/month Strong expertise in Meta Ads Manager and Google Ads Experience with TikTok Ads and other emerging platforms is a plus Proficiency in analytics tools (Google Analytics, Hyros, Triple Whale, etc.) Strong understanding of conversion tracking, attribution models, and funnels Data-driven mindset with excellent analytical and problem-solving skills Experience working with eCommerce or lead generation clients preferred Excellent communication skills and ability to work remotely with global teams Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
A dynamic ecommerce company in London is seeking an Ecommerce Director to drive performance across various global marketplaces. The role requires expertise in commercial leadership, team development, and data analytics to achieve growth and profitability targets. Responsibilities include managing a team of eCommerce Managers, developing strategic plans, and driving revenue growth through a data-driven approach. The ideal candidate should be proactive, adaptable in a fast-paced environment, and possess strong communication and stakeholder management skills.
Aug 10, 2026
Full time
A dynamic ecommerce company in London is seeking an Ecommerce Director to drive performance across various global marketplaces. The role requires expertise in commercial leadership, team development, and data analytics to achieve growth and profitability targets. Responsibilities include managing a team of eCommerce Managers, developing strategic plans, and driving revenue growth through a data-driven approach. The ideal candidate should be proactive, adaptable in a fast-paced environment, and possess strong communication and stakeholder management skills.
Position Title: Category Manager, Retail Ecommerce Position Type: Regular - Full-Time Requisition ID: 40339 Category Manager - Ecommerce Scarborough- Hybrid In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together click apply for full job details
Aug 09, 2026
Full time
Position Title: Category Manager, Retail Ecommerce Position Type: Regular - Full-Time Requisition ID: 40339 Category Manager - Ecommerce Scarborough- Hybrid In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together click apply for full job details
Overview Your role: Reporting to the Head of Commerce Content, you will oversee the day-to-day output of The Sun's eCommerce editorial team to ensure high-quality delivery across all platforms. This is an exciting opportunity to lead a multidisciplinary team of creators, steering forward planning for major shopping events and implementing a sophisticated content strategy that balances editorial excellence with commercial success. Day to day Produce best-in-class daily content for our website and social channels. Manage content ideas from initial concept through to final publishing. Collaborate with the Audience Lead to drive growth and engagement across our channels. Edit and quality-control all work to ensure output remains compliant with ASA/CAP code guidelines. Manage freelancer budgets and the commissioning of shifts to maintain a steady content flow. Utilise analytic insights to shape content decisions and influence daily strategy. Oversee the Commercial Content Manager to ensure commercial campaigns align with our broader goals. Liaise with wider editorial stakeholders to ensure the effective monetisation of relevant content. What we're looking for Proven experience managing multidisciplinary teams of journalists or creators to meet specific revenue targets. Extensive experience in eCommerce and affiliate marketing with the ability to use data tools to drive performance. Exceptional communication skills with the ability to translate complex editorial ideas into actionable commercial plans. Deep understanding of publishing analytics tools such as SEMRush, Parse.ly, or Google Analytics to track audience growth. Strong project management skills with a focus on delivering quality content under tight deadlines. An entrepreneurial mindset with a proactive approach to diversifying revenue streams and shaping commercial campaigns. If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. About News UK News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market-leading local stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter. At News UK, we embrace a hybrid work model, currently requiring a minimum of three days per week in the office. This approach fosters collaboration, innovation, and team spirit within our workspace. Certain roles may necessitate additional in-office days; please discuss this with your recruiter for specific requirements. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly in person/ virtual exercise classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% Wide range of training available, plus full LinkedIn Learning access 25 days holiday, plus bank holidays and up to 4 volunteering days per year We are committed to providing an inclusive recruitment process. If you require reasonable adjustments due to a disability or health condition at any stage of your application or interview, please let us know. You can contact us at email protected to discuss how we can support you to perform at your best.
Aug 09, 2026
Full time
Overview Your role: Reporting to the Head of Commerce Content, you will oversee the day-to-day output of The Sun's eCommerce editorial team to ensure high-quality delivery across all platforms. This is an exciting opportunity to lead a multidisciplinary team of creators, steering forward planning for major shopping events and implementing a sophisticated content strategy that balances editorial excellence with commercial success. Day to day Produce best-in-class daily content for our website and social channels. Manage content ideas from initial concept through to final publishing. Collaborate with the Audience Lead to drive growth and engagement across our channels. Edit and quality-control all work to ensure output remains compliant with ASA/CAP code guidelines. Manage freelancer budgets and the commissioning of shifts to maintain a steady content flow. Utilise analytic insights to shape content decisions and influence daily strategy. Oversee the Commercial Content Manager to ensure commercial campaigns align with our broader goals. Liaise with wider editorial stakeholders to ensure the effective monetisation of relevant content. What we're looking for Proven experience managing multidisciplinary teams of journalists or creators to meet specific revenue targets. Extensive experience in eCommerce and affiliate marketing with the ability to use data tools to drive performance. Exceptional communication skills with the ability to translate complex editorial ideas into actionable commercial plans. Deep understanding of publishing analytics tools such as SEMRush, Parse.ly, or Google Analytics to track audience growth. Strong project management skills with a focus on delivering quality content under tight deadlines. An entrepreneurial mindset with a proactive approach to diversifying revenue streams and shaping commercial campaigns. If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. About News UK News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market-leading local stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter. At News UK, we embrace a hybrid work model, currently requiring a minimum of three days per week in the office. This approach fosters collaboration, innovation, and team spirit within our workspace. Certain roles may necessitate additional in-office days; please discuss this with your recruiter for specific requirements. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly in person/ virtual exercise classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% Wide range of training available, plus full LinkedIn Learning access 25 days holiday, plus bank holidays and up to 4 volunteering days per year We are committed to providing an inclusive recruitment process. If you require reasonable adjustments due to a disability or health condition at any stage of your application or interview, please let us know. You can contact us at email protected to discuss how we can support you to perform at your best.
Deluxebase is an established and growing international toy and gift business supplying zoos, aquariums, museums, visitor attractions and retailers across the UK, Europe and North America. As the business continues to grow, we are strengthening our senior management team and are looking for an experienced Head of Operations to take responsibility for the day-to-day operational performance of the company. Reporting directly to the Joint Managing Directors, this is a broad senior management role covering the operational functions that take products from suppliers through to our customers. The role You will lead and improve the day-to-day operational performance of the business, working closely with managers across Purchasing & Logistics, Warehousing, Sales Administration, Product Development, IT and Finance. Key responsibilities will include: Leading the day-to-day operational performance of the business. Providing senior management oversight across Purchasing & Logistics, Warehouse Operations and Sales Administration. Overseeing our UK warehouse and third-party logistics operation in the USA. Improving purchasing, stock, shipping, fulfilment and customer-service processes. Developing clear operational KPIs and management reporting. Driving better use of Odoo ERP and reducing unnecessary manual and spreadsheet-based processes. Leading cross-functional operational improvement projects. Improving accountability, workflows, deadlines and escalation processes across departments. Coordinating operational requirements for trade shows, showrooms, customised products and other key business projects. Working with the Joint Managing Directors to improve the management structure and reduce routine director involvement in operational issues. A key part of the role will be developing the managers and teams beneath you, creating clear ownership and ensuring issues are properly followed through to completion. The role will involve regular UK and international travel, including visits to overseas logistics partners, suppliers, trade fairs and operations. Candidates should be comfortable travelling several times a year, including occasional longer-haul trips. About you We are looking for an experienced operational leader with strong commercial judgement and a practical approach. You are likely to have: Significant experience in operations, supply chain, distribution, wholesale, manufacturing or a product-based business. Experience managing multiple functions, managers or operational teams. Strong leadership, organisation and project-management skills. Experience improving processes, productivity and operational control. Strong numerical and analytical ability. Experience using ERP systems and management information. Experience working with warehouses, logistics providers and suppliers. The confidence to challenge inefficient processes and introduce better ways of working. An engineering, manufacturing, lean/process-improvement or technical operations background would be advantageous, particularly where this has involved improving workflows, productivity, systems or operational efficiency. Experience within importing, wholesale, consumer products, ecommerce or international distribution would also be particularly valuable. Experience of Odoo would be advantageous but is not essential. Why join Deluxebase? Deluxebase is investing in its people, systems and management structure to support continued growth in the UK, Europe and North America. This is not a narrow departmental role. It is an opportunity to become the senior operational leader within the business, reporting directly to the Joint Managing Directors and having a genuine influence over how the company develops. Salary: competitive, from £50,000 depending on experience The role is also expected to participate in the company s management performance-bonus scheme once introduced, incorporating both Group EBITDA performance and role-specific operational objectives.
Aug 08, 2026
Full time
Deluxebase is an established and growing international toy and gift business supplying zoos, aquariums, museums, visitor attractions and retailers across the UK, Europe and North America. As the business continues to grow, we are strengthening our senior management team and are looking for an experienced Head of Operations to take responsibility for the day-to-day operational performance of the company. Reporting directly to the Joint Managing Directors, this is a broad senior management role covering the operational functions that take products from suppliers through to our customers. The role You will lead and improve the day-to-day operational performance of the business, working closely with managers across Purchasing & Logistics, Warehousing, Sales Administration, Product Development, IT and Finance. Key responsibilities will include: Leading the day-to-day operational performance of the business. Providing senior management oversight across Purchasing & Logistics, Warehouse Operations and Sales Administration. Overseeing our UK warehouse and third-party logistics operation in the USA. Improving purchasing, stock, shipping, fulfilment and customer-service processes. Developing clear operational KPIs and management reporting. Driving better use of Odoo ERP and reducing unnecessary manual and spreadsheet-based processes. Leading cross-functional operational improvement projects. Improving accountability, workflows, deadlines and escalation processes across departments. Coordinating operational requirements for trade shows, showrooms, customised products and other key business projects. Working with the Joint Managing Directors to improve the management structure and reduce routine director involvement in operational issues. A key part of the role will be developing the managers and teams beneath you, creating clear ownership and ensuring issues are properly followed through to completion. The role will involve regular UK and international travel, including visits to overseas logistics partners, suppliers, trade fairs and operations. Candidates should be comfortable travelling several times a year, including occasional longer-haul trips. About you We are looking for an experienced operational leader with strong commercial judgement and a practical approach. You are likely to have: Significant experience in operations, supply chain, distribution, wholesale, manufacturing or a product-based business. Experience managing multiple functions, managers or operational teams. Strong leadership, organisation and project-management skills. Experience improving processes, productivity and operational control. Strong numerical and analytical ability. Experience using ERP systems and management information. Experience working with warehouses, logistics providers and suppliers. The confidence to challenge inefficient processes and introduce better ways of working. An engineering, manufacturing, lean/process-improvement or technical operations background would be advantageous, particularly where this has involved improving workflows, productivity, systems or operational efficiency. Experience within importing, wholesale, consumer products, ecommerce or international distribution would also be particularly valuable. Experience of Odoo would be advantageous but is not essential. Why join Deluxebase? Deluxebase is investing in its people, systems and management structure to support continued growth in the UK, Europe and North America. This is not a narrow departmental role. It is an opportunity to become the senior operational leader within the business, reporting directly to the Joint Managing Directors and having a genuine influence over how the company develops. Salary: competitive, from £50,000 depending on experience The role is also expected to participate in the company s management performance-bonus scheme once introduced, incorporating both Group EBITDA performance and role-specific operational objectives.
