Pensions Administration Manager Job Reference: REQ003627 Contractual Hours: 36.25 Employment Type: Permanent, Full Time Grade: Senior Consultant Location: Reading (Hybrid - office presence twice per week) About the Role Lead and manage the provision of pensions administration services for an assigned insurer portfolio, ensuring high-quality delivery, profitability and sustainable client relationships. Oversee a team of pensions administrators, lead business development activities, and drive continuous improvement in processes and quality assurance. Key Responsibilities Serve as prime contact for assigned insurer clients, delivering high quality administration and consultancy services. Partner with Deputy Managers to implement strategic decisions and support business objectives. Lead day to day service delivery for a portfolio of insured pension schemes, managing quality, profit, and sustainability. Drive client relationship management, including client meetings, new business pitches, and portfolio growth. Provide expert pensions advice, keeping abreast of technical and legislative developments. Oversee project management for policy documents, pension increases, governance reports, and ad hoc projects. Review client work, sign out letters, and ensure compliance with client and regulatory requirements. Manage admin billing, ensuring accurate time recording, billing, and collections. Disseminate service delivery objectives, present technical matters at team meetings, and conduct internal audits and quality assurance reviews. Lead workflow management, workload allocation, prioritisation, and SLA compliance. Mentor, coach, train, and develop the pensions administration team. Collaborate with other departments to provide integrated client service. Maintain accurate time recording and reporting to senior management. Participate in regular service delivery and pricing/transition meetings with insurers. Attend client pitches for trustees moving to insurance products. Your Profile Essential Experience in insured pensions administration, including scheme processing, leavers, retirements, deaths, transfers, monthly processing, and pension increases. Expert knowledge of pensions administration activities applicable to any scheme. Strong understanding of pensions legislation and ability to stay informed of changes. Previous supervisory, leadership, and performance monitoring experience. Experience in third party pensions administration preferred. Presentation skills for client pitches and trustee meetings. Numerical aptitude with relevant academic or work evidence. Project management experience for pension administration projects. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Desirable Experience in marketing or new business activities. Development of business contacts or relationships. Client reporting or governance material production. Client facing presentation experience. Writing tender documentation and contract assistance. Benefits Competitive salary, annual discretionary bonus, 25 days holiday (buy/sell flexibility), pension matching, healthcare plans, life assurance, and a flexible benefits scheme. Digital GP service, volunteer days, referral bonuses, and employee assistance are also available. Equal Opportunities Statement XPS Group is an equal opportunities employer. We welcome applications from all candidates irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we provide accessible and supportive work settings for all employees.
Jul 01, 2026
Full time
Pensions Administration Manager Job Reference: REQ003627 Contractual Hours: 36.25 Employment Type: Permanent, Full Time Grade: Senior Consultant Location: Reading (Hybrid - office presence twice per week) About the Role Lead and manage the provision of pensions administration services for an assigned insurer portfolio, ensuring high-quality delivery, profitability and sustainable client relationships. Oversee a team of pensions administrators, lead business development activities, and drive continuous improvement in processes and quality assurance. Key Responsibilities Serve as prime contact for assigned insurer clients, delivering high quality administration and consultancy services. Partner with Deputy Managers to implement strategic decisions and support business objectives. Lead day to day service delivery for a portfolio of insured pension schemes, managing quality, profit, and sustainability. Drive client relationship management, including client meetings, new business pitches, and portfolio growth. Provide expert pensions advice, keeping abreast of technical and legislative developments. Oversee project management for policy documents, pension increases, governance reports, and ad hoc projects. Review client work, sign out letters, and ensure compliance with client and regulatory requirements. Manage admin billing, ensuring accurate time recording, billing, and collections. Disseminate service delivery objectives, present technical matters at team meetings, and conduct internal audits and quality assurance reviews. Lead workflow management, workload allocation, prioritisation, and SLA compliance. Mentor, coach, train, and develop the pensions administration team. Collaborate with other departments to provide integrated client service. Maintain accurate time recording and reporting to senior management. Participate in regular service delivery and pricing/transition meetings with insurers. Attend client pitches for trustees moving to insurance products. Your Profile Essential Experience in insured pensions administration, including scheme processing, leavers, retirements, deaths, transfers, monthly processing, and pension increases. Expert knowledge of pensions administration activities applicable to any scheme. Strong understanding of pensions legislation and ability to stay informed of changes. Previous supervisory, leadership, and performance monitoring experience. Experience in third party pensions administration preferred. Presentation skills for client pitches and trustee meetings. Numerical aptitude with relevant academic or work evidence. Project management experience for pension administration projects. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Desirable Experience in marketing or new business activities. Development of business contacts or relationships. Client reporting or governance material production. Client facing presentation experience. Writing tender documentation and contract assistance. Benefits Competitive salary, annual discretionary bonus, 25 days holiday (buy/sell flexibility), pension matching, healthcare plans, life assurance, and a flexible benefits scheme. Digital GP service, volunteer days, referral bonuses, and employee assistance are also available. Equal Opportunities Statement XPS Group is an equal opportunities employer. We welcome applications from all candidates irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we provide accessible and supportive work settings for all employees.
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - 40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
May 22, 2026
Contractor
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - 40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
Job Title: Learning and Development Coordinator Start Date: ASAP End Date: 30th June 2026 Location: Cambridge or Chelmsford campus, hybrid option available Pay rate: 13.84 per hour Hours: 37 hours per week (Mon - Thurs, 8:30am - 5pm & Fri, 8:30am - 4:30pm) This role is not open to current students. Job Purpose: To provide efficient, effective, customer focussed advice and support for the full range of Learning and Development activities undertaken within HR Services. Principal Accountabilities: Undertake a wide range of administrative processes ensuring HR records, systems and databases are kept up-to-date, accurate and legislation is adhered to at all times. Organise and coordinate all corporate staff development activities as well as corporate events such as welcome events. Make sure all necessary arrangements have been made and information circulated as appropriate. Promote all activities through the appropriate channels including The Heron, Bulletin, targeted emails and through direct contacts. Liaise with internal and external training providers and consultants to make sure their needs are met in relation to session arrangements prior to the event. Provide administrative support to our Staff Inclusivity networks. Deal with all aspects of delegate bookings via our self-service system, including any special requirements, and ensure that attendance is authorised and recorded accurately. Undertake the follow-up of non-attendance at events and charge cancellation fees where appropriate. Liaise with department across our University who use the HR System for training bookings/attendance. Produce and disseminate evaluation surveys and other summary data and where appropriate identify and discuss feedback with the People Development Manager. Initiate and administer probation, appraisal, sabbatical and academic promotion procedures, making sure that papers are circulated to appropriate panels and outcomes are communicated and implemented. Respond to queries and resolve in a timely way. Administer the fee waiver scheme and respond to any queries in a timely way, escalating as appropriate to the People Development Manager. Contribute to the modernisation of L&D processes and demonstrate a commitment to continuous improvement. Initiate and prepare expenditure documentation for authorisation, including purchases, invoices and internal transfers, Maintain expenditure records and spreadsheets. Maintain and develop L&D expertise, cascading and sharing knowledge and best practice. Essential Person Specification: Two A levels OR Vocational qualification at NVO level 3 or equivalent Administrative experience Using systems/databases/e-learning systems Dealing with high volumes of queries, producing letters and updating spreadsheets Working to Service Level Agreements and meeting Key Performance Indicators Ability to carry out basic calculations using employee data Intermediate Word, Excel and Outlook Excellent verbal and written Customer focussed with high individual standards Supportive team player Accuracy and excellent attention to detail Excellent organisational skills Ability to prioritise workload effectively Ability to work quickly and effectively under pressure Desirable Person Specification: Degree CIPD Certificate (CPP,CTP,CRS, or CERLAP) Working with confidential information L&D/HR administration experience Administration in an Higher Education/Further Education/public sector environment Business World & learn upon systems Closing Date: Wednesday 6th May, 9am Interviews: 13th May Please apply online with an up-to-date CV and covering letter. Please note that due to the large amount of applications received, we will not be able to respond back to everyone - only those who are successful will be contacted.
May 05, 2026
Seasonal
Job Title: Learning and Development Coordinator Start Date: ASAP End Date: 30th June 2026 Location: Cambridge or Chelmsford campus, hybrid option available Pay rate: 13.84 per hour Hours: 37 hours per week (Mon - Thurs, 8:30am - 5pm & Fri, 8:30am - 4:30pm) This role is not open to current students. Job Purpose: To provide efficient, effective, customer focussed advice and support for the full range of Learning and Development activities undertaken within HR Services. Principal Accountabilities: Undertake a wide range of administrative processes ensuring HR records, systems and databases are kept up-to-date, accurate and legislation is adhered to at all times. Organise and coordinate all corporate staff development activities as well as corporate events such as welcome events. Make sure all necessary arrangements have been made and information circulated as appropriate. Promote all activities through the appropriate channels including The Heron, Bulletin, targeted emails and through direct contacts. Liaise with internal and external training providers and consultants to make sure their needs are met in relation to session arrangements prior to the event. Provide administrative support to our Staff Inclusivity networks. Deal with all aspects of delegate bookings via our self-service system, including any special requirements, and ensure that attendance is authorised and recorded accurately. Undertake the follow-up of non-attendance at events and charge cancellation fees where appropriate. Liaise with department across our University who use the HR System for training bookings/attendance. Produce and disseminate evaluation surveys and other summary data and where appropriate identify and discuss feedback with the People Development Manager. Initiate and administer probation, appraisal, sabbatical and academic promotion procedures, making sure that papers are circulated to appropriate panels and outcomes are communicated and implemented. Respond to queries and resolve in a timely way. Administer the fee waiver scheme and respond to any queries in a timely way, escalating as appropriate to the People Development Manager. Contribute to the modernisation of L&D processes and demonstrate a commitment to continuous improvement. Initiate and prepare expenditure documentation for authorisation, including purchases, invoices and internal transfers, Maintain expenditure records and spreadsheets. Maintain and develop L&D expertise, cascading and sharing knowledge and best practice. Essential Person Specification: Two A levels OR Vocational qualification at NVO level 3 or equivalent Administrative experience Using systems/databases/e-learning systems Dealing with high volumes of queries, producing letters and updating spreadsheets Working to Service Level Agreements and meeting Key Performance Indicators Ability to carry out basic calculations using employee data Intermediate Word, Excel and Outlook Excellent verbal and written Customer focussed with high individual standards Supportive team player Accuracy and excellent attention to detail Excellent organisational skills Ability to prioritise workload effectively Ability to work quickly and effectively under pressure Desirable Person Specification: Degree CIPD Certificate (CPP,CTP,CRS, or CERLAP) Working with confidential information L&D/HR administration experience Administration in an Higher Education/Further Education/public sector environment Business World & learn upon systems Closing Date: Wednesday 6th May, 9am Interviews: 13th May Please apply online with an up-to-date CV and covering letter. Please note that due to the large amount of applications received, we will not be able to respond back to everyone - only those who are successful will be contacted.
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 04, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - £40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
May 03, 2026
Contractor
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - £40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 02, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - 40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
Apr 30, 2026
Contractor
MERITUS are recruiting for a Supply Chain Quality Specialist to join our Aerospace client at their Filton site. SUPPLY CHAIN QUALITY SPECIALIST - INSIDE IR35 - 40 PER HOUR - UNTIL 31/12/2026 - LIKELY EXTENDED - 1 STAGE INTERVIEW PROCESS Role Summary Reporting into senior leadership within New Product Introduction (NPI), this role sits at the intersection of supply chain, quality, and industrial performance. The position is focused on driving supplier maturity, embedding structured quality frameworks, and ensuring robust delivery across complex product changes and work transfers within a high-integrity engineering environment. Key Accountabilities Lead deployment of Advanced Product Quality Planning (APQP) across new product introduction, major modifications, and transfer of work programmes to ensure industrial readiness Develop and elevate capability within the Supply Chain Quality community through coaching and structured upskilling Drive supplier performance through continuous improvement and development initiatives Provide operational support to resolve complex supplier quality and delivery challenges impacting production flow Core Responsibilities APQP Leadership - NPI / Product Change / Transfer of Work Act as APQP lead across product changes within complex mechanical and systems-based assemblies Ensure consistent, end-to-end deployment of APQP across programme lifecycle phases Work cross-functionally with programme and quality stakeholders to maintain industrial robustness and compliance Influence internal and external stakeholders to drive adoption of best practice quality frameworks Quality Tools, Techniques & Governance Coach and develop Supply Chain Quality Managers to improve maturity in core quality tools and methodologies Drive standardisation and consistent application of quality processes across the organisation Support implementation and adherence to recognised quality standards and assurance frameworks Supplier Development & Continuous Improvement Lead supplier improvement initiatives using structured methodologies (e.g. business improvement plans) Act as focal point for supplier APQP assessments and improvement project delivery Facilitate deployment of quality tools and capability development across the supplier base Strengthen supplier industrial maturity aligned to programme and production requirements Operational Support Support resolution of complex supplier quality issues impacting production and delivery performance Standardise ways of working across supply chain quality activities Contribute to supplier maturity assessments, audits, and concession management processes Required Experience & Skills Proven background in supply chain quality within a regulated engineering or manufacturing environment (e.g. aerospace, defence, automotive, rail) Strong working knowledge of APQP and structured quality methodologies Experience supporting new product introduction, engineering change, or transfer of work programmes Ability to operate autonomously in complex, stakeholder-heavy environments Track record of driving supplier performance and influencing cross-functional teams Comfortable operating at both strategic and operational levels
