Overview Associate Manager, International Legislative & Regulatory Affairs at Spotify. This role is part of the Government Affairs team and can be based in Washington, DC or London, United Kingdom. The Government Affairs team monitors, analyzes, and advocates on legislative and regulatory issues that shape Spotify's business across 180+ markets. We identify emerging policy developments, develop strategies that support Spotify's mission, and work across the business to navigate an evolving global policy landscape. Governments are updating rules impacting the digital economy, including streaming services. Topics such as copyright, performer remuneration, content regulation, online safety, competition, digital taxation, cultural policy, and algorithmic responsibility continue to evolve. In this role, you will help the global team understand these developments and contribute to thoughtful, coordinated policy strategies that support Spotify's business and users worldwide. What You'll Do Draft briefing papers, consultation responses, and other policy materials for audiences across multiple regions. Monitor and analyze legislative and regulatory developments affecting Spotify's business, focusing on content regulation, competition, and online safety. Support the preparation of policy submissions and advocacy materials under the guidance of senior team members. Partner with colleagues across Government Affairs and the wider business to communicate emerging policy developments and their potential impact. Help develop consistent global public policy positions and strategies that advance Spotify's priorities across international markets. Coordinate multiple legislative and regulatory workstreams, managing timelines, stakeholders, and deliverables across policy areas. Contribute research and analysis that informs policy decisions and supports strategic engagement with external stakeholders. Who You Are You have a university degree in public policy, international relations, law, or a related field. You have 5+ years of experience supporting public policy, legislative affairs, regulatory affairs, or government relations across multiple jurisdictions. You have an understanding of technology, digital platform, media, or music policy issues. You know how to quickly assess legislative and regulatory proposals and identify potential business implications across different markets. You are comfortable working with machine-translated or imperfectly translated materials. Additional language skills are a plus. You have experience working across functions to bring together diverse perspectives and help develop clear policy positions. You are proactive, collaborative, and comfortable working in a fast-moving environment where priorities can evolve quickly. You communicate clearly and confidently, with excellent writing, analytical, and presentation skills, including drafting policy papers and formal submissions. You are highly organized and able to manage multiple priorities while coordinating work across stakeholders and policy areas. Where You'll Be This role can be based in Washington, DC or London, United Kingdom. We offer flexibility to work from home with some in-person meetings; the expectation is to come in at least 3 times per week. The United States base range for this position is $107,448-153,498 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
Jul 27, 2026
Full time
Overview Associate Manager, International Legislative & Regulatory Affairs at Spotify. This role is part of the Government Affairs team and can be based in Washington, DC or London, United Kingdom. The Government Affairs team monitors, analyzes, and advocates on legislative and regulatory issues that shape Spotify's business across 180+ markets. We identify emerging policy developments, develop strategies that support Spotify's mission, and work across the business to navigate an evolving global policy landscape. Governments are updating rules impacting the digital economy, including streaming services. Topics such as copyright, performer remuneration, content regulation, online safety, competition, digital taxation, cultural policy, and algorithmic responsibility continue to evolve. In this role, you will help the global team understand these developments and contribute to thoughtful, coordinated policy strategies that support Spotify's business and users worldwide. What You'll Do Draft briefing papers, consultation responses, and other policy materials for audiences across multiple regions. Monitor and analyze legislative and regulatory developments affecting Spotify's business, focusing on content regulation, competition, and online safety. Support the preparation of policy submissions and advocacy materials under the guidance of senior team members. Partner with colleagues across Government Affairs and the wider business to communicate emerging policy developments and their potential impact. Help develop consistent global public policy positions and strategies that advance Spotify's priorities across international markets. Coordinate multiple legislative and regulatory workstreams, managing timelines, stakeholders, and deliverables across policy areas. Contribute research and analysis that informs policy decisions and supports strategic engagement with external stakeholders. Who You Are You have a university degree in public policy, international relations, law, or a related field. You have 5+ years of experience supporting public policy, legislative affairs, regulatory affairs, or government relations across multiple jurisdictions. You have an understanding of technology, digital platform, media, or music policy issues. You know how to quickly assess legislative and regulatory proposals and identify potential business implications across different markets. You are comfortable working with machine-translated or imperfectly translated materials. Additional language skills are a plus. You have experience working across functions to bring together diverse perspectives and help develop clear policy positions. You are proactive, collaborative, and comfortable working in a fast-moving environment where priorities can evolve quickly. You communicate clearly and confidently, with excellent writing, analytical, and presentation skills, including drafting policy papers and formal submissions. You are highly organized and able to manage multiple priorities while coordinating work across stakeholders and policy areas. Where You'll Be This role can be based in Washington, DC or London, United Kingdom. We offer flexibility to work from home with some in-person meetings; the expectation is to come in at least 3 times per week. The United States base range for this position is $107,448-153,498 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
Transform Lives as a Children's Residential Support Worker What if your job could change someone's life? At Wilderness Way, that's exactly what happens every day. Whether you're bringing experience from residential childcare, education, care, youth work, or you're looking for a rewarding new challenge, this is your opportunity to make a genuine difference to the lives of children who need support, stability, and someone who believes in them. Apply once and we'll assess the right level for you. We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. Based on your experience and qualifications, this may include opportunities at Residential Support Worker or Senior Residential Support Worker level. Why Join Us? When you spend your career changing children's lives, you deserve a company that invests in yours. That's why we offer: Set shift patterns including sleep-ins. Up to 7 weeks annual leave. Paid Compassionate Leave from day one. Enhanced Sick Pay, Maternity Pay and Paternity Pay. Medicash healthcare benefits, including dental and optical cashback plus 24/7 GP access. Life Assurance worth 2x your annual salary. Fully funded Level 3 Diploma in Residential Childcare. A dedicated induction and six-month welcome programme. Clear opportunities to progress your career with Wilderness Way. Discounts across gyms, retail, restaurants and more. £1,000 Refer a Friend bonus. Company pension scheme. Your Day-to-Day No two days are ever the same. One day you might be helping a young person prepare for school. The next, you'll be supporting an outdoor adventure, teaching life skills, celebrating achievements, cooking a favourite meal, or simply being the trusted adult they need during a difficult moment. You'll: Build positive, trusting relationships with children. Create a safe, structured and nurturing home environment. Support children with education, health and wellbeing. Encourage independence, confidence and resilience. Help children access new experiences and opportunities. Support children to express their wishes, feelings and aspirations. Use trauma-informed approaches to support emotional wellbeing. Work collaboratively with Managers, Therapists, Outdoor Specialists and Multi-Disciplinary Teams to help children achieve positive outcomes. For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home. What We're Looking For The most important thing is your ability to lead by example, develop others and create an environment where children can thrive. You'll also need to: Experience working with children, young people or vulnerable individuals, whether in care, education, youth work, healthcare, support work or a similar environment. A positive and resilient approach. Strong communication skills and a genuine passion for helping children reach their full potential. A willingness to work towards a Level 3 qualification if you don't already hold one. Be 21 or over (or turning 21 soon) due to requirements within children's residential care. Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position. Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them. For Experienced Candidates If you already hold a Level 3 qualification in Residential Childcare (or equivalent) and have residential childcare experience, we'll consider you for opportunities that reflect your skills and experience, including Senior Residential Support Worker positions. Make a Difference Every Day It's a chance to help children feel safe, valued, understood and excited about their future. With only 10-11 working days per month, exceptional support from your team, and genuine opportunities to develop your career, you'll have the chance to build a rewarding future while helping young people build theirs. Apply today and we'll assess the right level for you. All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics
Jul 27, 2026
Full time
Transform Lives as a Children's Residential Support Worker What if your job could change someone's life? At Wilderness Way, that's exactly what happens every day. Whether you're bringing experience from residential childcare, education, care, youth work, or you're looking for a rewarding new challenge, this is your opportunity to make a genuine difference to the lives of children who need support, stability, and someone who believes in them. Apply once and we'll assess the right level for you. We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. Based on your experience and qualifications, this may include opportunities at Residential Support Worker or Senior Residential Support Worker level. Why Join Us? When you spend your career changing children's lives, you deserve a company that invests in yours. That's why we offer: Set shift patterns including sleep-ins. Up to 7 weeks annual leave. Paid Compassionate Leave from day one. Enhanced Sick Pay, Maternity Pay and Paternity Pay. Medicash healthcare benefits, including dental and optical cashback plus 24/7 GP access. Life Assurance worth 2x your annual salary. Fully funded Level 3 Diploma in Residential Childcare. A dedicated induction and six-month welcome programme. Clear opportunities to progress your career with Wilderness Way. Discounts across gyms, retail, restaurants and more. £1,000 Refer a Friend bonus. Company pension scheme. Your Day-to-Day No two days are ever the same. One day you might be helping a young person prepare for school. The next, you'll be supporting an outdoor adventure, teaching life skills, celebrating achievements, cooking a favourite meal, or simply being the trusted adult they need during a difficult moment. You'll: Build positive, trusting relationships with children. Create a safe, structured and nurturing home environment. Support children with education, health and wellbeing. Encourage independence, confidence and resilience. Help children access new experiences and opportunities. Support children to express their wishes, feelings and aspirations. Use trauma-informed approaches to support emotional wellbeing. Work collaboratively with Managers, Therapists, Outdoor Specialists and Multi-Disciplinary Teams to help children achieve positive outcomes. For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home. What We're Looking For The most important thing is your ability to lead by example, develop others and create an environment where children can thrive. You'll also need to: Experience working with children, young people or vulnerable individuals, whether in care, education, youth work, healthcare, support work or a similar environment. A positive and resilient approach. Strong communication skills and a genuine passion for helping children reach their full potential. A willingness to work towards a Level 3 qualification if you don't already hold one. Be 21 or over (or turning 21 soon) due to requirements within children's residential care. Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position. Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them. For Experienced Candidates If you already hold a Level 3 qualification in Residential Childcare (or equivalent) and have residential childcare experience, we'll consider you for opportunities that reflect your skills and experience, including Senior Residential Support Worker positions. Make a Difference Every Day It's a chance to help children feel safe, valued, understood and excited about their future. With only 10-11 working days per month, exceptional support from your team, and genuine opportunities to develop your career, you'll have the chance to build a rewarding future while helping young people build theirs. Apply today and we'll assess the right level for you. All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics
What's On Offer £35,000£40,000+ DOE Fully remote working (UK hours) Standard UK holiday allowance and pension Opportunity to shape and grow a high-performing paid media function We're looking for a Senior PPC Manager to own paid media across our growing client portfolio. If you're a strategic, commercially-minded PPC expert who loves delivering measurable results, we'd love to hear from you click apply for full job details
Jul 27, 2026
Full time
What's On Offer £35,000£40,000+ DOE Fully remote working (UK hours) Standard UK holiday allowance and pension Opportunity to shape and grow a high-performing paid media function We're looking for a Senior PPC Manager to own paid media across our growing client portfolio. If you're a strategic, commercially-minded PPC expert who loves delivering measurable results, we'd love to hear from you click apply for full job details
Marketing Executive Full Time & Permanent Predominantly Office Based Exeter c.£30,000 We are supporting an interesting business who are looking to recruit a proactive and creative Marketing Executive to support the delivery of day-to-day marketing activity. This role will involve working across digital channels, content creation, email marketing and events, supporting brand growth and customer engagement. The successful candidate will report to a Marketing Manager and work closely with members of the senior team and colleagues across departments to deliver consistent and high-quality marketing activity. This is a varied, hands-on role suited to someone who enjoys working across multiple projects and departments. Key Responsibilities will include; - Digital Marketing Manage social media channels, including organic posting, community management, and engagement. Support paid digital advertising campaigns (e.g. Google Ads, Meta Ads). Update and optimise the company website to ensure content is accurate, engaging and up to date. Assist with ongoing SEO improvements. Monitor digital analytics and report on campaign and website performance. Support the creation and scheduling of email marketing campaigns. Content Creation Produce engaging content for digital, including: Market report videos Social media posts Blog articles Shows & Events Assist with the planning and delivery, as well as attending events and shows. Coordinate with suppliers, partners and internal teams to ensure successful event execution. Analytics & Reporting Track and report on key marketing metrics across: Social media Website analytics Paid advertising Email campaigns Candidate Specification; - Full UK driving licence and access to own transport. Willingness to travel to events, shows and offices as required. Experience in a marketing, digital marketing or content-focused role. Good understanding of social media platforms and digital marketing basics. Strong copywriting skills and an eye for visual presentation. Highly organised, proactive and able to manage multiple projects. Creative thinker with practical execution skills. Good communicator and team player. Thanks for your application! Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful on this occasion.
Jul 27, 2026
Full time
Marketing Executive Full Time & Permanent Predominantly Office Based Exeter c.£30,000 We are supporting an interesting business who are looking to recruit a proactive and creative Marketing Executive to support the delivery of day-to-day marketing activity. This role will involve working across digital channels, content creation, email marketing and events, supporting brand growth and customer engagement. The successful candidate will report to a Marketing Manager and work closely with members of the senior team and colleagues across departments to deliver consistent and high-quality marketing activity. This is a varied, hands-on role suited to someone who enjoys working across multiple projects and departments. Key Responsibilities will include; - Digital Marketing Manage social media channels, including organic posting, community management, and engagement. Support paid digital advertising campaigns (e.g. Google Ads, Meta Ads). Update and optimise the company website to ensure content is accurate, engaging and up to date. Assist with ongoing SEO improvements. Monitor digital analytics and report on campaign and website performance. Support the creation and scheduling of email marketing campaigns. Content Creation Produce engaging content for digital, including: Market report videos Social media posts Blog articles Shows & Events Assist with the planning and delivery, as well as attending events and shows. Coordinate with suppliers, partners and internal teams to ensure successful event execution. Analytics & Reporting Track and report on key marketing metrics across: Social media Website analytics Paid advertising Email campaigns Candidate Specification; - Full UK driving licence and access to own transport. Willingness to travel to events, shows and offices as required. Experience in a marketing, digital marketing or content-focused role. Good understanding of social media platforms and digital marketing basics. Strong copywriting skills and an eye for visual presentation. Highly organised, proactive and able to manage multiple projects. Creative thinker with practical execution skills. Good communicator and team player. Thanks for your application! Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful on this occasion.
Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Role We are seeking a passionate, service-driven individual to join our Soho Support Team and work closely with Member Relations as Member Experience Manager for London. You will be responsible for building meaningful, long-term relationships with Soho House's most engaged, high-spending and high-profile members, while driving measurable commercial impact. Based in our London Support Office, you will create and lead a highly personalised, concierge-style engagement programme designed to increase member loyalty, engagement, and lifetime value. This role requires a highly self-sufficient and proactive individual who can independently shape strategy, execute at pace, and deliver against clearly defined KPIs and milestones. Balancing creativity with commercial awareness, the Member Experience Manager will anticipate member needs, drive engagement and unlock revenue opportunities through thoughtful communication, and personal, intuitive experiences that can only be found at Soho House. The Member Experience Manager will work closely with the Chief Membership Relations Officer, Head of Member Relations and Group Support Director, and in partnership with Group Membership, Support and Operations Teams globally. Key Responsibilities Design, launch, and continuously evolve a bespoke, proactive concierge-style programme for high-spending and high-profile members. Own and drive a clear commercial strategy focused on increasing engagement, retention, frequency of use, and overall member spend. In partnership with House, Membership, Events, Programming, and Data & Commercial teams, design and deliver proactive outreach strategy for high profile members to showcase upcoming events, benefits and exclusive offers. Define, track, and deliver against set KPIs and milestones, including engagement, retention, spend, and satisfaction. Using data, insight, and member behaviour to inform strategy, prioritise actions, and measure success. In partnership with Chief Membership Relations Officer and Group Support Director continually review and support evolve internal processes to improve service efficiency, consistency, and member satisfaction across our Houses. Provide regular and ad hoc reports summarising member feedback and key metrics, reviewing prior progress and success, suggesting and implementing resultant corresponding actions. BAU Tasks Act as primary and dedicated concierge liaison for high-profile members in (London), managing all requests with fast action, a solution driven approach and high attention to detail. Proactively build and maintain trusted relationships with key members, acting as a senior point of contact and brand ambassador. Work closely with Membership, Events, Bedrooms and Operations teams globally to ensure successful end to end fulfilment of all member requests, anticipating needs and developing clear guidelines to ensure we consistently deliver service above and beyond expectation. Work independently with a high level of ownership, accountability, and pace, while collaborating effectively with House and central teams. Build and maintain strong relationships across all Houses and Operations Teams globally to ensure there is a globally consistent approach to servicing all high-profile members and a responsive, closed feedback loop to support ongoing engagement, satisfaction, loyalty and retention. Support in building and maintaining detailed and personalised member profiles to increase engagement and spend. Maintaining accurate records of member activity and service interactions in CRM systems. Ensure the highest standards of discretion, professionalism, and hospitality when engaging high-profile members. Act as a voice of the member internally, sharing insights that influence programming, experiences, and commercial initiatives. Be commercially aware and able to offer recommendations on services. Keeping up to date with all events, promotions and special offers across the business globally. Represent the Soho House brand and values in every interaction. Requirements/ Qualifications: 2+ years' experience within private members' clubs, luxury hospitality, concierge services, or membership-based environments. Exceptional interpersonal, relationship building and communication skills, both written and verbal. Naturally warm, intuitive, and discreet, with the ability to engage high-spending and high-profile members authentically. Commercially minded, with a track record of driving revenue through relationship management. Confident setting priorities, building plans, and delivering against clear objectives and timelines. Data-literate, with experience tracking KPIs and translating insight into action. Tech-savvy, with experience of using CRM (ideally Salesforce), and loyalty programme platforms. Proficient in using hospitality management tools and software including Opera, Open Table and GEM. Excellent time management and problem-solving skills. With the ability to collaborate cross-functionally with other departments. Highly organised, detail-oriented, with proven ability of managing multiple tasks and priorities under pressure, while remaining calm and composed. Proactive and solution driven mindset with the ability to anticipate needs and act with discretion and urgency. Strong understanding of global concierge services and loyalty programmes. Passionate about the Soho House ethos and creating unforgettable experiences for our members. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Discounts at Soho House globally, as well as Soho Home and Cowshed Every House Membership Enhanced Pension Scheme Private Health and Dental Care Cycle to Work Scheme/Season Ticket Loan In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Jul 27, 2026
Full time
Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Role We are seeking a passionate, service-driven individual to join our Soho Support Team and work closely with Member Relations as Member Experience Manager for London. You will be responsible for building meaningful, long-term relationships with Soho House's most engaged, high-spending and high-profile members, while driving measurable commercial impact. Based in our London Support Office, you will create and lead a highly personalised, concierge-style engagement programme designed to increase member loyalty, engagement, and lifetime value. This role requires a highly self-sufficient and proactive individual who can independently shape strategy, execute at pace, and deliver against clearly defined KPIs and milestones. Balancing creativity with commercial awareness, the Member Experience Manager will anticipate member needs, drive engagement and unlock revenue opportunities through thoughtful communication, and personal, intuitive experiences that can only be found at Soho House. The Member Experience Manager will work closely with the Chief Membership Relations Officer, Head of Member Relations and Group Support Director, and in partnership with Group Membership, Support and Operations Teams globally. Key Responsibilities Design, launch, and continuously evolve a bespoke, proactive concierge-style programme for high-spending and high-profile members. Own and drive a clear commercial strategy focused on increasing engagement, retention, frequency of use, and overall member spend. In partnership with House, Membership, Events, Programming, and Data & Commercial teams, design and deliver proactive outreach strategy for high profile members to showcase upcoming events, benefits and exclusive offers. Define, track, and deliver against set KPIs and milestones, including engagement, retention, spend, and satisfaction. Using data, insight, and member behaviour to inform strategy, prioritise actions, and measure success. In partnership with Chief Membership Relations Officer and Group Support Director continually review and support evolve internal processes to improve service efficiency, consistency, and member satisfaction across our Houses. Provide regular and ad hoc reports summarising member feedback and key metrics, reviewing prior progress and success, suggesting and implementing resultant corresponding actions. BAU Tasks Act as primary and dedicated concierge liaison for high-profile members in (London), managing all requests with fast action, a solution driven approach and high attention to detail. Proactively build and maintain trusted relationships with key members, acting as a senior point of contact and brand ambassador. Work closely with Membership, Events, Bedrooms and Operations teams globally to ensure successful end to end fulfilment of all member requests, anticipating needs and developing clear guidelines to ensure we consistently deliver service above and beyond expectation. Work independently with a high level of ownership, accountability, and pace, while collaborating effectively with House and central teams. Build and maintain strong relationships across all Houses and Operations Teams globally to ensure there is a globally consistent approach to servicing all high-profile members and a responsive, closed feedback loop to support ongoing engagement, satisfaction, loyalty and retention. Support in building and maintaining detailed and personalised member profiles to increase engagement and spend. Maintaining accurate records of member activity and service interactions in CRM systems. Ensure the highest standards of discretion, professionalism, and hospitality when engaging high-profile members. Act as a voice of the member internally, sharing insights that influence programming, experiences, and commercial initiatives. Be commercially aware and able to offer recommendations on services. Keeping up to date with all events, promotions and special offers across the business globally. Represent the Soho House brand and values in every interaction. Requirements/ Qualifications: 2+ years' experience within private members' clubs, luxury hospitality, concierge services, or membership-based environments. Exceptional interpersonal, relationship building and communication skills, both written and verbal. Naturally warm, intuitive, and discreet, with the ability to engage high-spending and high-profile members authentically. Commercially minded, with a track record of driving revenue through relationship management. Confident setting priorities, building plans, and delivering against clear objectives and timelines. Data-literate, with experience tracking KPIs and translating insight into action. Tech-savvy, with experience of using CRM (ideally Salesforce), and loyalty programme platforms. Proficient in using hospitality management tools and software including Opera, Open Table and GEM. Excellent time management and problem-solving skills. With the ability to collaborate cross-functionally with other departments. Highly organised, detail-oriented, with proven ability of managing multiple tasks and priorities under pressure, while remaining calm and composed. Proactive and solution driven mindset with the ability to anticipate needs and act with discretion and urgency. Strong understanding of global concierge services and loyalty programmes. Passionate about the Soho House ethos and creating unforgettable experiences for our members. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Discounts at Soho House globally, as well as Soho Home and Cowshed Every House Membership Enhanced Pension Scheme Private Health and Dental Care Cycle to Work Scheme/Season Ticket Loan In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jul 27, 2026
Full time
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Location:London, Cardiff or Southampton Reporting to:Head of Employee Relations & Advisory Closing date: Friday 31st July, 12pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity In this role, you will lead and line manage our team of People Advisors, ensuring the delivery of high-quality, consistent, and efficient first-line advice to employees and line managers. You will act as the escalation point for complex advisory and operational enquiries, while driving a culture of continuous improvement across all People processes. Working in close partnership with People Partners and Centres of Expertise (CoEs), you will champion a seamless, high-touch People experience across the organisation. Role Scope: Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals. Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries. Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience. Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners. Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives. Risk: Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk. Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team's risk register as required. Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks). High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience. Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails. Knowledge: Leadership Experience: Proven experience leading, managing, or mentoring a team within a HR/People function, with a track record of developing junior team members. Advanced Advisory Expertise: Extensive experience in a fast-paced HR/People advisory role, with deep knowledge of UK employment law, HR best practices, and complex case management. Financial Services Experience: Deep understanding of working within the regulated Financial Services sector. Process & Change Orientation: Experience in reviewing, refining, and implementing HR processes to improve efficiency and service delivery. Agility & Organisation: Exceptional ability to prioritise team deliverables and manage competing deadlines in a flexible, fast-paced, and organic environment. Data Literacy: An analytical mindset with the ability to interpret data sets, spot trends, and translate them into actionable People strategies. Compliance & Governance: Strong awareness of relevant legislation (such as GDPR) and regulatory frameworks governing the financial sector. Communication & Influence: Outstanding written and verbal communication skills, with the ability to influence stakeholders and build trust both in person and remotely. Qualifications: Fully CIPD qualified (Level 5 or 7 preferred), or equivalent demonstrable commercial experience. Behaviours & Competencies: People First Leadership & Coaching: A natural people leader who leads with empathy and active listening. You create a psychological safe environment where team members feel supported, motivated, and empowered to develop their careers. Pragmatic Risk-Based Decision Making: Capable of balancing strict regulatory compliance with commercial reality. You make sound, objective decisions under pressure, evaluating legal and business risks without losing sight of the human impact. Resilience & Ambiguity Tolerance: Thrives in a fast-paced, organic environment. You remain calm and focused during periods of high volume or change, helping your team navigate ambiguity and maintain performance. Collaboration & Trusted Influence: An exceptional relationship builder who establishes immediate credibility and trust across all levels of the business. You challenge constructively, manage stakeholder expectations effectively, and break down silos between teams. Proactive Continuous Improvement Mindset: Always looks at processes through the lens of how can we make this better? You challenge the status quo, championing changes that improve efficiency for the team and experience for the employee. Discretion, Integrity & Accountability: Demonstrates the highest standards of professional ethics, handling sensitive personal data and complex employee issues with absolute confidentiality and objectivity. You take full ownership of the team's outcomes. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on doing the right thing. Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team . click apply for full job details
Jul 27, 2026
Full time
Location:London, Cardiff or Southampton Reporting to:Head of Employee Relations & Advisory Closing date: Friday 31st July, 12pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity In this role, you will lead and line manage our team of People Advisors, ensuring the delivery of high-quality, consistent, and efficient first-line advice to employees and line managers. You will act as the escalation point for complex advisory and operational enquiries, while driving a culture of continuous improvement across all People processes. Working in close partnership with People Partners and Centres of Expertise (CoEs), you will champion a seamless, high-touch People experience across the organisation. Role Scope: Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals. Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries. Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience. Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners. Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives. Risk: Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk. Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team's risk register as required. Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks). High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience. Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails. Knowledge: Leadership Experience: Proven experience leading, managing, or mentoring a team within a HR/People function, with a track record of developing junior team members. Advanced Advisory Expertise: Extensive experience in a fast-paced HR/People advisory role, with deep knowledge of UK employment law, HR best practices, and complex case management. Financial Services Experience: Deep understanding of working within the regulated Financial Services sector. Process & Change Orientation: Experience in reviewing, refining, and implementing HR processes to improve efficiency and service delivery. Agility & Organisation: Exceptional ability to prioritise team deliverables and manage competing deadlines in a flexible, fast-paced, and organic environment. Data Literacy: An analytical mindset with the ability to interpret data sets, spot trends, and translate them into actionable People strategies. Compliance & Governance: Strong awareness of relevant legislation (such as GDPR) and regulatory frameworks governing the financial sector. Communication & Influence: Outstanding written and verbal communication skills, with the ability to influence stakeholders and build trust both in person and remotely. Qualifications: Fully CIPD qualified (Level 5 or 7 preferred), or equivalent demonstrable commercial experience. Behaviours & Competencies: People First Leadership & Coaching: A natural people leader who leads with empathy and active listening. You create a psychological safe environment where team members feel supported, motivated, and empowered to develop their careers. Pragmatic Risk-Based Decision Making: Capable of balancing strict regulatory compliance with commercial reality. You make sound, objective decisions under pressure, evaluating legal and business risks without losing sight of the human impact. Resilience & Ambiguity Tolerance: Thrives in a fast-paced, organic environment. You remain calm and focused during periods of high volume or change, helping your team navigate ambiguity and maintain performance. Collaboration & Trusted Influence: An exceptional relationship builder who establishes immediate credibility and trust across all levels of the business. You challenge constructively, manage stakeholder expectations effectively, and break down silos between teams. Proactive Continuous Improvement Mindset: Always looks at processes through the lens of how can we make this better? You challenge the status quo, championing changes that improve efficiency for the team and experience for the employee. Discretion, Integrity & Accountability: Demonstrates the highest standards of professional ethics, handling sensitive personal data and complex employee issues with absolute confidentiality and objectivity. You take full ownership of the team's outcomes. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on doing the right thing. Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team . click apply for full job details
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jul 27, 2026
Full time
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jul 27, 2026
Full time
Location: Epsom What's in it for you? • Great starting salary of £29,921.00 • Plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jul 27, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
We're looking for a highly organised and proactive Head of Operations to keep our studio running smoothly, enabling the team to deliver exceptional creative work. This role sits at the heart of our business, balancing big-picture thinking with day-to-day operations. Working closely with the leadership team, you'll help shape how the studio grows and operates; contributing to strategic decisions, long-term planning, and building the systems that let our people do their best work. About us We are wearegrip, a London based creative studio who work with some of the most exciting drivers in F1. Our goal is to build the most distinctive personal brands in sport that capture the attention of fans, teams and brands around the world. Working hand-in-hand with each driver we create and manage their personal brand across social media, branding, marketing, merchandise, content creation, digital and more. When you join wearegrip, you'll be working at the heart of our multi-skilled fast paced start-up and immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. Your responsibilities (but not limited to) Operations Management Maintain visibility across studio priorities, tracking progress and surfacing key outcomes to the leadership team. Oversee end-to-end operational workflows, processes, and best practices to enhance efficiency and quality. Keep a close eye on capacity, spotting bottlenecks and resourcing gaps before they become problems. Partner with teams to refine and improve operational processes, making sure they scale as we grow. Share updates across the business, tracking priorities and ensuring visibility of key outcomes. Finance & Commercial Work closely with the Finance Manager to maintain visibility of studio budgets, tracking spend and flagging variances to the leadership team. Partner with the Finance Manager on commercial planning and financial forecasting as the studio grows. Tooling & Systems Own and manage the studio's software stack; evaluating tools, managing licenses, and ensuring the team has what they need to work efficiently. Lead the rollout of new tools and systems, driving adoption across the team. Continuously assess and improve the technology that underpins how we work. Reporting & Business Rhythm Establish and maintain the studio's operational cadences; team meetings, check-ins, and reporting rhythms that keep everyone aligned. Build and own key metrics and dashboards that give leadership clear visibility of studio health and performance. Support goal-setting and strategic planning cycles, helping translate the studio's ambitions into clear, operational priorities Legal & Compliance Act as the first point of contact for contracts, NDAs, and supplier agreements, working with leadership and external advisors where needed. Ensure the studio meets relevant compliance requirements, flagging risks early and keeping processes up to date. Team & Culture Lead recruitment, onboarding, and performance management - helping to build and grow a high-performing, motivated team. Be the go-to person for team queries, supporting a smooth and well-connected workplace. Champion a culture of responsibility, continuous learning, and innovation. Organise team events, socials, and away days to foster collaboration and engagement. Work closely with the leadership team to guide priorities, strengthen collaboration, and support the studio's day-to-day direction. About you You have a minimum of 6 years' experience in studio or operations management, ideally within a creative studio. You are based in London and can commute to Hoxton at least three times a week. You are experienced with operations and workflow tools, such as Asana. You are a self-starter with a desire to contribute as part of the leadership team at a fast-growing company. You have an operational mindset and enjoy building systems and processes that make teams more efficient without adding unnecessary complexity. You are commercially aware, comfortable working across budgets, negotiating with suppliers, and thinking about the business behind the work. You have experience working closely with founders or senior leadership, and are comfortable contributing to strategic conversations. You are a strong communicator who aligns internal teams and keeps everyone on the same page. You approach problems proactively and analytically, anticipating challenges and implementing effective solutions. You thrive in a dynamic, deadline-driven environment while maintaining composure and a positive attitude. You are highly organised with excellent attention to detail. You have the right to live and work in the UK. Competitive salary based on experience. 20 days of annual leave plus a minimum of 5 days leave over Christmas and New Year. 1 extra fully paid day off for your birthday. Up to 2 days working from home per week. Additional work from home days available on request. Apple Macbook plus any relevant software and equipment. Budget for personal skills training and development.
Jul 27, 2026
Full time
We're looking for a highly organised and proactive Head of Operations to keep our studio running smoothly, enabling the team to deliver exceptional creative work. This role sits at the heart of our business, balancing big-picture thinking with day-to-day operations. Working closely with the leadership team, you'll help shape how the studio grows and operates; contributing to strategic decisions, long-term planning, and building the systems that let our people do their best work. About us We are wearegrip, a London based creative studio who work with some of the most exciting drivers in F1. Our goal is to build the most distinctive personal brands in sport that capture the attention of fans, teams and brands around the world. Working hand-in-hand with each driver we create and manage their personal brand across social media, branding, marketing, merchandise, content creation, digital and more. When you join wearegrip, you'll be working at the heart of our multi-skilled fast paced start-up and immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. Your responsibilities (but not limited to) Operations Management Maintain visibility across studio priorities, tracking progress and surfacing key outcomes to the leadership team. Oversee end-to-end operational workflows, processes, and best practices to enhance efficiency and quality. Keep a close eye on capacity, spotting bottlenecks and resourcing gaps before they become problems. Partner with teams to refine and improve operational processes, making sure they scale as we grow. Share updates across the business, tracking priorities and ensuring visibility of key outcomes. Finance & Commercial Work closely with the Finance Manager to maintain visibility of studio budgets, tracking spend and flagging variances to the leadership team. Partner with the Finance Manager on commercial planning and financial forecasting as the studio grows. Tooling & Systems Own and manage the studio's software stack; evaluating tools, managing licenses, and ensuring the team has what they need to work efficiently. Lead the rollout of new tools and systems, driving adoption across the team. Continuously assess and improve the technology that underpins how we work. Reporting & Business Rhythm Establish and maintain the studio's operational cadences; team meetings, check-ins, and reporting rhythms that keep everyone aligned. Build and own key metrics and dashboards that give leadership clear visibility of studio health and performance. Support goal-setting and strategic planning cycles, helping translate the studio's ambitions into clear, operational priorities Legal & Compliance Act as the first point of contact for contracts, NDAs, and supplier agreements, working with leadership and external advisors where needed. Ensure the studio meets relevant compliance requirements, flagging risks early and keeping processes up to date. Team & Culture Lead recruitment, onboarding, and performance management - helping to build and grow a high-performing, motivated team. Be the go-to person for team queries, supporting a smooth and well-connected workplace. Champion a culture of responsibility, continuous learning, and innovation. Organise team events, socials, and away days to foster collaboration and engagement. Work closely with the leadership team to guide priorities, strengthen collaboration, and support the studio's day-to-day direction. About you You have a minimum of 6 years' experience in studio or operations management, ideally within a creative studio. You are based in London and can commute to Hoxton at least three times a week. You are experienced with operations and workflow tools, such as Asana. You are a self-starter with a desire to contribute as part of the leadership team at a fast-growing company. You have an operational mindset and enjoy building systems and processes that make teams more efficient without adding unnecessary complexity. You are commercially aware, comfortable working across budgets, negotiating with suppliers, and thinking about the business behind the work. You have experience working closely with founders or senior leadership, and are comfortable contributing to strategic conversations. You are a strong communicator who aligns internal teams and keeps everyone on the same page. You approach problems proactively and analytically, anticipating challenges and implementing effective solutions. You thrive in a dynamic, deadline-driven environment while maintaining composure and a positive attitude. You are highly organised with excellent attention to detail. You have the right to live and work in the UK. Competitive salary based on experience. 20 days of annual leave plus a minimum of 5 days leave over Christmas and New Year. 1 extra fully paid day off for your birthday. Up to 2 days working from home per week. Additional work from home days available on request. Apple Macbook plus any relevant software and equipment. Budget for personal skills training and development.
Updated: April 29, 2026 Location: London, LND, United Kingdom Job ID: Job Responsibilities Lead the strategy, planning, and oversight of digital patient recruitment programs for clinical trials across therapeutic areas. Own the end-to-end digital recruitment strategy, from feasibility and audience identification through awareness, pre screening, referral, and enrollment support. Translate study protocols, inclusion/exclusion criteria, and recruitment goals into integrated digital recruitment strategies across paid, owned, and social channels. Partner with clinical, medical, and regulatory stakeholders to ensure recruitment approaches are ethically sound, compliant, and patient centric. Strategic Counsel & Client Partnership Serve as a senior strategic advisor to sponsors, CROs, and internal teams on clinical trial recruitment challenges and opportunities. Lead client discussions on recruitment planning, optimization, performance risks, and mitigation strategies, grounded in data and real world recruitment dynamics. Develop and present strategic POVs, roadmaps, and recommendations tied to enrollment targets, timelines, and study milestones. Digital Ecosystem & Channel Strategy Provide strategic oversight across digital recruitment channels, including paid media collaboration, social media, trial websites and landing experiences, SEO, influencer/patient advocacy partnerships, and emerging platforms. Ensure channel strategies are aligned to patient behavior, health information seeking patterns, and study specific barriers to participation. Guide teams in designing testing and optimization frameworks to improve recruitment efficiency and participant quality. Data, Measurement & Optimization Define and oversee recruitment performance frameworks, including KPIs such as cost per referral, screen rates, enrollment conversion, and diversity representation. Partner with analytics teams to interpret performance data and translate insights into actionable optimization recommendations. Use quantitative and qualitative insights to continuously improve patient engagement and enrollment outcomes. Cross Functional & Team Leadership Act as the strategic hub across Account, Creative, Paid Media, Analytics, Technology, and Medical/Legal/Regulatory teams. Qualifications 6-8+ years of experience in digital and social strategy within an agency or in house environment; clinical trial recruitment experience required. Demonstrated experience supporting clinical trial patient recruitment initiatives, including awareness, engagement, and enrollment strategies across digital channels. Strong understanding of the global clinical trial ecosystem, including patient journeys, site engagement, recruitment challenges, and regulatory considerations (e.g., IRB, informed consent, fair balance). Proven ability to lead integrated digital strategy across social, web, paid media collaboration, content ecosystems, SEO, influencer partnerships, and emerging platforms. Track record of delivering senior level, data informed strategic counsel to client and brand leadership. Experience partnering with and influencing cross functional teams, including Creative, Analytics, Paid Media, Medical/Legal/Regulatory, and Technology. Strong leadership presence with experience mentoring teams and setting strategic standards across accounts. Advanced storytelling and presentation skills, with the ability to translate complex data and insights into clear strategic recommendations. Proficiency with Microsoft PowerPoint, Excel, and digital/social and analytics platforms (e.g., Google Analytics, platform analytics, social management tools). Deep knowledge of the healthcare and regulatory landscape, with experience applying it to digital and social activation. Experience with or strong interest in generative AI, automation, and emerging digital technologies preferred. Summary The Digital Marketing Manager leads the strategy, planning, and execution of digital patient recruitment programs for clinical trials across multiple therapeutic areas. This role owns the end to end digital recruitment approach-from feasibility and audience identification through awareness, pre screening, referral, and enrollment support-translating study protocols and recruitment goals into integrated, patient centric digital strategies across paid, owned, and social channels. Serving as a senior strategic advisor to sponsors, CROs, and internal teams, the role provides data driven counsel on recruitment planning, risk mitigation, optimization, and performance, ensuring all approaches are ethical, compliant, and aligned with regulatory standards. The role provides strategic oversight of the full digital ecosystem, including paid media collaboration, social platforms, trial websites and landing experiences, SEO, influencer and patient advocacy partnerships, and emerging technologies. The Digital Marketing Manager defines and oversees recruitment performance frameworks, partnering closely with analytics teams to translate insights into actionable recommendations that improve enrollment efficiency, diversity, and participant quality. This position offers a salary range of $135,000-$185,000, commensurate with experience and expertise. We are committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Jul 27, 2026
Full time
Updated: April 29, 2026 Location: London, LND, United Kingdom Job ID: Job Responsibilities Lead the strategy, planning, and oversight of digital patient recruitment programs for clinical trials across therapeutic areas. Own the end-to-end digital recruitment strategy, from feasibility and audience identification through awareness, pre screening, referral, and enrollment support. Translate study protocols, inclusion/exclusion criteria, and recruitment goals into integrated digital recruitment strategies across paid, owned, and social channels. Partner with clinical, medical, and regulatory stakeholders to ensure recruitment approaches are ethically sound, compliant, and patient centric. Strategic Counsel & Client Partnership Serve as a senior strategic advisor to sponsors, CROs, and internal teams on clinical trial recruitment challenges and opportunities. Lead client discussions on recruitment planning, optimization, performance risks, and mitigation strategies, grounded in data and real world recruitment dynamics. Develop and present strategic POVs, roadmaps, and recommendations tied to enrollment targets, timelines, and study milestones. Digital Ecosystem & Channel Strategy Provide strategic oversight across digital recruitment channels, including paid media collaboration, social media, trial websites and landing experiences, SEO, influencer/patient advocacy partnerships, and emerging platforms. Ensure channel strategies are aligned to patient behavior, health information seeking patterns, and study specific barriers to participation. Guide teams in designing testing and optimization frameworks to improve recruitment efficiency and participant quality. Data, Measurement & Optimization Define and oversee recruitment performance frameworks, including KPIs such as cost per referral, screen rates, enrollment conversion, and diversity representation. Partner with analytics teams to interpret performance data and translate insights into actionable optimization recommendations. Use quantitative and qualitative insights to continuously improve patient engagement and enrollment outcomes. Cross Functional & Team Leadership Act as the strategic hub across Account, Creative, Paid Media, Analytics, Technology, and Medical/Legal/Regulatory teams. Qualifications 6-8+ years of experience in digital and social strategy within an agency or in house environment; clinical trial recruitment experience required. Demonstrated experience supporting clinical trial patient recruitment initiatives, including awareness, engagement, and enrollment strategies across digital channels. Strong understanding of the global clinical trial ecosystem, including patient journeys, site engagement, recruitment challenges, and regulatory considerations (e.g., IRB, informed consent, fair balance). Proven ability to lead integrated digital strategy across social, web, paid media collaboration, content ecosystems, SEO, influencer partnerships, and emerging platforms. Track record of delivering senior level, data informed strategic counsel to client and brand leadership. Experience partnering with and influencing cross functional teams, including Creative, Analytics, Paid Media, Medical/Legal/Regulatory, and Technology. Strong leadership presence with experience mentoring teams and setting strategic standards across accounts. Advanced storytelling and presentation skills, with the ability to translate complex data and insights into clear strategic recommendations. Proficiency with Microsoft PowerPoint, Excel, and digital/social and analytics platforms (e.g., Google Analytics, platform analytics, social management tools). Deep knowledge of the healthcare and regulatory landscape, with experience applying it to digital and social activation. Experience with or strong interest in generative AI, automation, and emerging digital technologies preferred. Summary The Digital Marketing Manager leads the strategy, planning, and execution of digital patient recruitment programs for clinical trials across multiple therapeutic areas. This role owns the end to end digital recruitment approach-from feasibility and audience identification through awareness, pre screening, referral, and enrollment support-translating study protocols and recruitment goals into integrated, patient centric digital strategies across paid, owned, and social channels. Serving as a senior strategic advisor to sponsors, CROs, and internal teams, the role provides data driven counsel on recruitment planning, risk mitigation, optimization, and performance, ensuring all approaches are ethical, compliant, and aligned with regulatory standards. The role provides strategic oversight of the full digital ecosystem, including paid media collaboration, social platforms, trial websites and landing experiences, SEO, influencer and patient advocacy partnerships, and emerging technologies. The Digital Marketing Manager defines and oversees recruitment performance frameworks, partnering closely with analytics teams to translate insights into actionable recommendations that improve enrollment efficiency, diversity, and participant quality. This position offers a salary range of $135,000-$185,000, commensurate with experience and expertise. We are committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
At Navan, we believe in-person connections fuel innovation. Our Global Talent organization is the backbone of this mission, providing the strategic infrastructure that allows our business to scale. We are looking for a Senior Technical Recruiter-a strategic talent architect and technical scout who does more than just navigate the engineering market. You will help build the teams defining the future of travel and expense tech, acting as the critical bridge between Navan's ambitious product roadmap and the global developer community. What You'll Do Strategic Advisory & Leadership: Partner closely with senior engineering leaders to design and execute high-impact hiring strategies. Use deep business context and data-driven insights to influence buy-in and drive talent decisions. Full-Cycle Excellence: Manage a complex portfolio of technical roles. Take end-to-end ownership of pipeline health while holding both yourself and hiring managers accountable for process integrity and candidate experience. Operational Innovation: Treat recruiting as an evolving science. Experiment with novel sourcing techniques, pilot new tools, and lead strategic initiatives that empower the broader team to operate with autonomy. Resilient Leadership: Serve as a grounded, optimistic anchor during periods of rapid growth and ambiguity. Navigate complexity with ease, helping the team focus on immediate wins while planning for future scale. What We're Looking For Deep Technical Literacy: 8+ years of full-cycle technical recruiting experience, with a proven track record in Backend, Frontend, and Mobile engineering. You can confidently speak the language of distributed systems, JVM performance, microservices vs. monoliths, and evaluate how a candidate's experience with Java, Kotlin, or Spring Boot aligns with our tech stack. An Ownership Mindset: You don't wait for permission or instructions. You spot operational gaps, propose modern solutions, and execute with urgency. The Startup Edge: Experience thriving in high-growth, fast paced environments where speed and quality are equally weighted. You excel in "build mode." Analytical Influence: You treat metrics as a storytelling tool. You leverage funnel conversions, technical pass rates, and offer-acceptance data to help Engineering leadership optimize their interviewing loops. Strategic Scouting: Sourcing is your science; closing is your art. You know how to uncover passive, "hidden gem" talent and craft a compelling narrative that makes Navan their top choice. Modern Operational Grit: Advanced power-user of the modern recruiting stack (Greenhouse, Gem, LinkedIn Recruiter) paired with a curiosity for testing and adopting emerging AI driven sourcing tools. Our Benefits Navan offers a comprehensive benefits program designed to support your well being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan's success. To promote balance, we offer flexible time off, country specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support , mental health resources, and exclusive travel related perks. Wherever you're based, our benefits evolve with you. Workplace Policy Navan believes in the value of in person connections, whether that's sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face to face interactions improve company culture and drive business results. Navan invests in global office spaces - in the U.S., Europe, and Asia, among others - that feel welcoming. In office perks such as company provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan's website and all Navan recruiters will be reachable through an email address ending in or or . Applies to select locations.
Jul 27, 2026
Full time
At Navan, we believe in-person connections fuel innovation. Our Global Talent organization is the backbone of this mission, providing the strategic infrastructure that allows our business to scale. We are looking for a Senior Technical Recruiter-a strategic talent architect and technical scout who does more than just navigate the engineering market. You will help build the teams defining the future of travel and expense tech, acting as the critical bridge between Navan's ambitious product roadmap and the global developer community. What You'll Do Strategic Advisory & Leadership: Partner closely with senior engineering leaders to design and execute high-impact hiring strategies. Use deep business context and data-driven insights to influence buy-in and drive talent decisions. Full-Cycle Excellence: Manage a complex portfolio of technical roles. Take end-to-end ownership of pipeline health while holding both yourself and hiring managers accountable for process integrity and candidate experience. Operational Innovation: Treat recruiting as an evolving science. Experiment with novel sourcing techniques, pilot new tools, and lead strategic initiatives that empower the broader team to operate with autonomy. Resilient Leadership: Serve as a grounded, optimistic anchor during periods of rapid growth and ambiguity. Navigate complexity with ease, helping the team focus on immediate wins while planning for future scale. What We're Looking For Deep Technical Literacy: 8+ years of full-cycle technical recruiting experience, with a proven track record in Backend, Frontend, and Mobile engineering. You can confidently speak the language of distributed systems, JVM performance, microservices vs. monoliths, and evaluate how a candidate's experience with Java, Kotlin, or Spring Boot aligns with our tech stack. An Ownership Mindset: You don't wait for permission or instructions. You spot operational gaps, propose modern solutions, and execute with urgency. The Startup Edge: Experience thriving in high-growth, fast paced environments where speed and quality are equally weighted. You excel in "build mode." Analytical Influence: You treat metrics as a storytelling tool. You leverage funnel conversions, technical pass rates, and offer-acceptance data to help Engineering leadership optimize their interviewing loops. Strategic Scouting: Sourcing is your science; closing is your art. You know how to uncover passive, "hidden gem" talent and craft a compelling narrative that makes Navan their top choice. Modern Operational Grit: Advanced power-user of the modern recruiting stack (Greenhouse, Gem, LinkedIn Recruiter) paired with a curiosity for testing and adopting emerging AI driven sourcing tools. Our Benefits Navan offers a comprehensive benefits program designed to support your well being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan's success. To promote balance, we offer flexible time off, country specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support , mental health resources, and exclusive travel related perks. Wherever you're based, our benefits evolve with you. Workplace Policy Navan believes in the value of in person connections, whether that's sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face to face interactions improve company culture and drive business results. Navan invests in global office spaces - in the U.S., Europe, and Asia, among others - that feel welcoming. In office perks such as company provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan's website and all Navan recruiters will be reachable through an email address ending in or or . Applies to select locations.
Marketbridge in the United Kingdom seeks a strategic Senior Paid Media Manager to lead global B2B media planning and optimization. You will work with cross-functional teams to shape campaigns from planning to execution, ensuring data-driven decisions and measurable growth across regions. You will partner with clients, manage external media partners, and contribute to a robust media capability. This hybrid role offers growth, learning, and competitive compensation in a dynamic agency setting.
Jul 26, 2026
Full time
Marketbridge in the United Kingdom seeks a strategic Senior Paid Media Manager to lead global B2B media planning and optimization. You will work with cross-functional teams to shape campaigns from planning to execution, ensuring data-driven decisions and measurable growth across regions. You will partner with clients, manage external media partners, and contribute to a robust media capability. This hybrid role offers growth, learning, and competitive compensation in a dynamic agency setting.
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior Social Commerce Strategist Senior Social Commerce Strategist wanted for a minimum 12 month Fixed Term Contract to join our Global Social Commerce Team. We are seeking a passionate, commercially driven Senior Social Media Strategist to join our Global Social Commerce Team. We are looking for a social strategist who understands how to turn social interaction into transaction. Your primary focus will be designing and executing strategies that drive direct revenue, conversion, and social commerce growth for global well-known brands and retailers. This highly visible role sits at the intersection of social and transaction, partnering across global brand teams and agencies to lead, innovate, and drive measurable social commerce growth You will bridge the gap between creative storytelling and hard commerce metrics. A critical element of this role is deep, hands-on expertise in social commerce ecosystems specifically TikTok Shop, TikTok Creator Affiliate models, and/or Meta's collaborative/conversion suites. You will partner closely with client brand teams, creative leads, and agency partners to define platform-specific strategies, establish commercial frameworks, and deliver measurable bottom-line growth. What you'll be doing: Develop and implement end-to-end social commerce strategies that move consumers from discovery to checkout. Define clear conversion-focused KPIs, revenue targets, and social-to-shelf journeys. Develop strategies that seamlessly integrate paid and organic social media efforts to maximise reach, engagement, and conversion. Digest, interpret, and respond to briefs in a fast-paced environment, ensuring that strategies are aligned with client objectives and delivered on time and within budget. Collaborate with client editorial, creative, and marketing teams to develop engaging and innovative content strategies that resonate with target audiences and drive online shopper experiences. Act as the internal and client-facing subject matter expert on social media ecosystems such as TikTok Shop Maintain a deep understanding of social media platforms, best practices, and emerging trends, and leverage this knowledge to develop innovative and effective strategies. Act as a trusted strategic advisor to senior brand managers and client directors, translating complex social commerce mechanisms into clear, high-impact business cases. Track and analyse social media performance, providing regular reports and insights to clients and internal stakeholders. Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Work closely with internal global teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Willingness to work at client locations as needed. What we want from you: Proven hands-on experience as a Social Strategist (agency or brand-side) with a distinct focus on transactional social commerce and conversion over pure brand awareness (turning social engagement into transactional revenue) Hands-on experience working with social platforms such as TikTok Shop setups, live shopping, and TikTok's affiliate/creator network models and/or Meta's collaborative ads (CPAS) and social-to-retail integrations is highly essential. You possess a strong commercial mindset with the ability to act as a growth partner for our clients. You don't just manage client relationships; you proactively identify and pitch new social commerce opportunities that drive incremental revenue and business growth through social channels. Experience in delivering business outcomes, not just engagement metrics. You understand retail margins, affiliate commission models, conversion funnels, and the commercial drivers of e-commerce. You will have experience scaling social commerce within large, complex structures and multi-brand environments. Comfortable diving into platform analytics, social commerce metrics, and performance dashboards to pull out actionable insights that steer creative and media choices. While you are a specialist in social commerce, you possess a broad understanding of the wider digital shelf, retail media, and how social commerce connects to a brand's overall eCommerce ecosystem. An adaptable, positive thinker who thrives in a fast-paced environment. You see the rapid shifts in social media platforms not as a challenge, but as a commercial opportunity to test, learn, and pioneer new shopping experiences. Exceptional presentation and communication skills. You are highly consultative, comfortable partnering with senior global clients, and capable of translating complex social commerce mechanics into clear, commercially viable business cases. Desirable Attributes: Experience in the consumer-packaged goods (CPG) or related industry (e.g., personal care, household products, food & beverage) is highly desirable. This includes understanding the unique challenges and opportunities within this sector, such as navigating complex regulatory environments, managing brand reputation, and driving online sales through social commerce. Experience with social listening, analytics, and social commerce tools (e.g., Sprinklr, Brandwatch, Google Analytics). Experience managing or advising on creator/influencer affiliate programs at scale. Familiarity with A/B testing methodologies for creative assets in social commerce environments. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process. Work arrangement We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Statement WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Jul 26, 2026
Full time
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Senior Social Commerce Strategist Senior Social Commerce Strategist wanted for a minimum 12 month Fixed Term Contract to join our Global Social Commerce Team. We are seeking a passionate, commercially driven Senior Social Media Strategist to join our Global Social Commerce Team. We are looking for a social strategist who understands how to turn social interaction into transaction. Your primary focus will be designing and executing strategies that drive direct revenue, conversion, and social commerce growth for global well-known brands and retailers. This highly visible role sits at the intersection of social and transaction, partnering across global brand teams and agencies to lead, innovate, and drive measurable social commerce growth You will bridge the gap between creative storytelling and hard commerce metrics. A critical element of this role is deep, hands-on expertise in social commerce ecosystems specifically TikTok Shop, TikTok Creator Affiliate models, and/or Meta's collaborative/conversion suites. You will partner closely with client brand teams, creative leads, and agency partners to define platform-specific strategies, establish commercial frameworks, and deliver measurable bottom-line growth. What you'll be doing: Develop and implement end-to-end social commerce strategies that move consumers from discovery to checkout. Define clear conversion-focused KPIs, revenue targets, and social-to-shelf journeys. Develop strategies that seamlessly integrate paid and organic social media efforts to maximise reach, engagement, and conversion. Digest, interpret, and respond to briefs in a fast-paced environment, ensuring that strategies are aligned with client objectives and delivered on time and within budget. Collaborate with client editorial, creative, and marketing teams to develop engaging and innovative content strategies that resonate with target audiences and drive online shopper experiences. Act as the internal and client-facing subject matter expert on social media ecosystems such as TikTok Shop Maintain a deep understanding of social media platforms, best practices, and emerging trends, and leverage this knowledge to develop innovative and effective strategies. Act as a trusted strategic advisor to senior brand managers and client directors, translating complex social commerce mechanisms into clear, high-impact business cases. Track and analyse social media performance, providing regular reports and insights to clients and internal stakeholders. Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Work closely with internal global teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Willingness to work at client locations as needed. What we want from you: Proven hands-on experience as a Social Strategist (agency or brand-side) with a distinct focus on transactional social commerce and conversion over pure brand awareness (turning social engagement into transactional revenue) Hands-on experience working with social platforms such as TikTok Shop setups, live shopping, and TikTok's affiliate/creator network models and/or Meta's collaborative ads (CPAS) and social-to-retail integrations is highly essential. You possess a strong commercial mindset with the ability to act as a growth partner for our clients. You don't just manage client relationships; you proactively identify and pitch new social commerce opportunities that drive incremental revenue and business growth through social channels. Experience in delivering business outcomes, not just engagement metrics. You understand retail margins, affiliate commission models, conversion funnels, and the commercial drivers of e-commerce. You will have experience scaling social commerce within large, complex structures and multi-brand environments. Comfortable diving into platform analytics, social commerce metrics, and performance dashboards to pull out actionable insights that steer creative and media choices. While you are a specialist in social commerce, you possess a broad understanding of the wider digital shelf, retail media, and how social commerce connects to a brand's overall eCommerce ecosystem. An adaptable, positive thinker who thrives in a fast-paced environment. You see the rapid shifts in social media platforms not as a challenge, but as a commercial opportunity to test, learn, and pioneer new shopping experiences. Exceptional presentation and communication skills. You are highly consultative, comfortable partnering with senior global clients, and capable of translating complex social commerce mechanics into clear, commercially viable business cases. Desirable Attributes: Experience in the consumer-packaged goods (CPG) or related industry (e.g., personal care, household products, food & beverage) is highly desirable. This includes understanding the unique challenges and opportunities within this sector, such as navigating complex regulatory environments, managing brand reputation, and driving online sales through social commerce. Experience with social listening, analytics, and social commerce tools (e.g., Sprinklr, Brandwatch, Google Analytics). Experience managing or advising on creator/influencer affiliate programs at scale. Familiarity with A/B testing methodologies for creative assets in social commerce environments. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. How we use AI in the recruitment process To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process. Work arrangement We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Statement WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
WTW is growing its Outsourcing business and plays a critical role in helping some of the UK's largest organisations deliver high-quality pension administration services to clients, trustees and members. As we continue to expand, we're looking for an Operational Risk Lead to help ensure our services remain resilient, well-controlled and focused on delivering positive customer outcomes. In this role, you'll work at the heart of the business, partnering with operational teams, senior stakeholders and Enterprise Risk Management colleagues to identify risks, strengthen controls and support effective decision-making. You'll investigate operational incidents, analyse trends, challenge assumptions and use data-driven insights to help drive continuous improvement across our outsourced pension administration services. This is an excellent opportunity for a curious and inquisitive risk professional who enjoys solving problems, influencing stakeholders and making a tangible impact. You'll have broad exposure across the Outsourcing business, helping to protect client, trustee and member outcomes while contributing to the growth and success of a strategically important area of WTW. The role sits within the Outsourcing Risk & Assurance team and reports to the Risk Manager. We offer a flexible hybrid working environment and welcome applications from individuals seeking a variety of flexible working arrangements. The Role - Identify/Anticipate: Conduct horizon scanning and monitor regulatory developments, industry trends and external events to identify emerging risks that may impact Outsourcing GB, pension administration services and client outcomes. - Operational Resilience: Support risk assessments for new and changing products, services and initiatives, ensuring operational risks, dependencies and resilience considerations are identified and addressed early. - RACA: Support the Risk and Control Assessment process, helping to ensure risks and controls are appropriately identified, assessed, documented and managed. - Business Risk Assessment: Review control self-assessments, challenge assumptions where appropriate and support the ongoing enhancement of the control environment. - Root Cause Investigation: Investigate operational risk incidents, perform root cause analysis and work with stakeholders to identify lessons learned and implement preventative actions. - Risk Events Tracking: Analyse incident and risk event data to identify trends, emerging risks and recurring themes, supporting escalation and informed decision-making. - Support Core Risk Team Activities: Maintain risk registers, dashboards, root cause reports and management information, providing clear insight into risk exposures, control effectiveness and remediation progress. - Reporting: Produce high-quality risk reporting, governance materials and assurance outputs that support effective oversight and decision-making by management, clients and trustees. - Monitoring: Maintain accurate risk, control and action records within the GRC system, ensuring visibility, accountability and alignment with the risk framework. - Actionable Remediation: Work collaboratively with Operations, IT, Compliance, Legal and other stakeholders to develop and implement practical solutions that address control weaknesses and reduce risk. - Change Implementation and Control Effectiveness: Monitor the delivery and effectiveness of remediation activities, process improvements and control enhancements across the business. - Learn: Support wider Risk team initiatives and continuous improvement activities, bringing curiosity, attention to detail and a proactive approach to problem solving. What you'll bring Essential Experience in operational risk, controls, audit, compliance or governance within a regulated environment. Strong understanding of risk assessments, control reviews, incident management and root cause analysis. Ability to analyse risk data and produce clear reports, dashboards and management information. Understanding of the Three Lines of Defence model and risk management principles. Strong communication and stakeholder management skills. Experience maintaining risk, control and action records within a GRC or similar governance system. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Highly organised, proactive and able to manage competing priorities. High integrity and commitment to continuous professional development. Desirable Relevant risk, audit, compliance or governance qualification. Experience within pensions, financial services, outsourced services or another regulated industry. Experience supporting business change, control improvement or remediation activities. Understanding of client and trustee governance requirements. Experience preparing reporting and governance materials for senior stakeholders. Competencies Working in Teams Driving Excellence Adapting to Change Focusing on Clients What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Jul 26, 2026
Full time
WTW is growing its Outsourcing business and plays a critical role in helping some of the UK's largest organisations deliver high-quality pension administration services to clients, trustees and members. As we continue to expand, we're looking for an Operational Risk Lead to help ensure our services remain resilient, well-controlled and focused on delivering positive customer outcomes. In this role, you'll work at the heart of the business, partnering with operational teams, senior stakeholders and Enterprise Risk Management colleagues to identify risks, strengthen controls and support effective decision-making. You'll investigate operational incidents, analyse trends, challenge assumptions and use data-driven insights to help drive continuous improvement across our outsourced pension administration services. This is an excellent opportunity for a curious and inquisitive risk professional who enjoys solving problems, influencing stakeholders and making a tangible impact. You'll have broad exposure across the Outsourcing business, helping to protect client, trustee and member outcomes while contributing to the growth and success of a strategically important area of WTW. The role sits within the Outsourcing Risk & Assurance team and reports to the Risk Manager. We offer a flexible hybrid working environment and welcome applications from individuals seeking a variety of flexible working arrangements. The Role - Identify/Anticipate: Conduct horizon scanning and monitor regulatory developments, industry trends and external events to identify emerging risks that may impact Outsourcing GB, pension administration services and client outcomes. - Operational Resilience: Support risk assessments for new and changing products, services and initiatives, ensuring operational risks, dependencies and resilience considerations are identified and addressed early. - RACA: Support the Risk and Control Assessment process, helping to ensure risks and controls are appropriately identified, assessed, documented and managed. - Business Risk Assessment: Review control self-assessments, challenge assumptions where appropriate and support the ongoing enhancement of the control environment. - Root Cause Investigation: Investigate operational risk incidents, perform root cause analysis and work with stakeholders to identify lessons learned and implement preventative actions. - Risk Events Tracking: Analyse incident and risk event data to identify trends, emerging risks and recurring themes, supporting escalation and informed decision-making. - Support Core Risk Team Activities: Maintain risk registers, dashboards, root cause reports and management information, providing clear insight into risk exposures, control effectiveness and remediation progress. - Reporting: Produce high-quality risk reporting, governance materials and assurance outputs that support effective oversight and decision-making by management, clients and trustees. - Monitoring: Maintain accurate risk, control and action records within the GRC system, ensuring visibility, accountability and alignment with the risk framework. - Actionable Remediation: Work collaboratively with Operations, IT, Compliance, Legal and other stakeholders to develop and implement practical solutions that address control weaknesses and reduce risk. - Change Implementation and Control Effectiveness: Monitor the delivery and effectiveness of remediation activities, process improvements and control enhancements across the business. - Learn: Support wider Risk team initiatives and continuous improvement activities, bringing curiosity, attention to detail and a proactive approach to problem solving. What you'll bring Essential Experience in operational risk, controls, audit, compliance or governance within a regulated environment. Strong understanding of risk assessments, control reviews, incident management and root cause analysis. Ability to analyse risk data and produce clear reports, dashboards and management information. Understanding of the Three Lines of Defence model and risk management principles. Strong communication and stakeholder management skills. Experience maintaining risk, control and action records within a GRC or similar governance system. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Highly organised, proactive and able to manage competing priorities. High integrity and commitment to continuous professional development. Desirable Relevant risk, audit, compliance or governance qualification. Experience within pensions, financial services, outsourced services or another regulated industry. Experience supporting business change, control improvement or remediation activities. Understanding of client and trustee governance requirements. Experience preparing reporting and governance materials for senior stakeholders. Competencies Working in Teams Driving Excellence Adapting to Change Focusing on Clients What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
HR Advisor Paying up to £40k plus excellent benefits Permanent Based near to Wigan Full time on site working, 40 hours per week Are you an HR professional who thrives in a fast-paced, operational environment? Do you love being on the floor, building relationships, and making a real difference to the people around you? If so, this could be the perfect next step. This is a well-established, values-led FMCG business based in the Northwest, with a genuine commitment to doing right by its people. With around 270 employees across manufacturing, this is a business where HR really matters - and where you'll be given the scope to make a real impact. Key responsibilities of the HR Advisor: As HR Advisor, you'll be a visible, trusted presence on site - embedded within the operational teams and supporting managers and employees across the full generalist remit. This isn't a desk-based role; you'll be on the floor, getting to know people, and being the go-to HR resource for the manufacturing population. Day-to-day you can expect to be involved in: Managing ER casework end-to-end - absence, grievances, and disciplinaries up to final written warning Coaching and empowering managers to have difficult conversations and manage their own people issues with confidence Supporting Team Leaders with performance management and talent development Leading recruitment and onboarding for operational roles Contributing to a varied project agenda including wellbeing, engagement, early careers, and the apprenticeship programme HR KPI analysis and reporting, and ensuring payroll accuracy for the site Key requirements for the HR Advisor: Previous HR experience within FMCG, food manufacturing, or a similar fast-paced operational environment - this is essential Strong ER knowledge and the confidence to handle a full caseload A natural relationship-builder who can earn trust at all levels - from the shop floor to senior leadership Someone who can challenge, influence, and hold people to account - not just advise Resilient, adaptable, and comfortable managing multiple priorities at pace CIPD qualified or working towards Full-time on-site working is required - flexibility around shift patterns will occasionally be needed The Package £40,000 salary 25 days holiday + 8 bank holidays + option to buy 3 more Pension with up to 10% company match Life assurance Health and wellbeing support including mental health and menopause provision Heavily subsidised on-site café Annual all-expenses-paid company celebration Ongoing development and project involvement from day one If you are interested in this HR Advisor position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Jul 26, 2026
Full time
HR Advisor Paying up to £40k plus excellent benefits Permanent Based near to Wigan Full time on site working, 40 hours per week Are you an HR professional who thrives in a fast-paced, operational environment? Do you love being on the floor, building relationships, and making a real difference to the people around you? If so, this could be the perfect next step. This is a well-established, values-led FMCG business based in the Northwest, with a genuine commitment to doing right by its people. With around 270 employees across manufacturing, this is a business where HR really matters - and where you'll be given the scope to make a real impact. Key responsibilities of the HR Advisor: As HR Advisor, you'll be a visible, trusted presence on site - embedded within the operational teams and supporting managers and employees across the full generalist remit. This isn't a desk-based role; you'll be on the floor, getting to know people, and being the go-to HR resource for the manufacturing population. Day-to-day you can expect to be involved in: Managing ER casework end-to-end - absence, grievances, and disciplinaries up to final written warning Coaching and empowering managers to have difficult conversations and manage their own people issues with confidence Supporting Team Leaders with performance management and talent development Leading recruitment and onboarding for operational roles Contributing to a varied project agenda including wellbeing, engagement, early careers, and the apprenticeship programme HR KPI analysis and reporting, and ensuring payroll accuracy for the site Key requirements for the HR Advisor: Previous HR experience within FMCG, food manufacturing, or a similar fast-paced operational environment - this is essential Strong ER knowledge and the confidence to handle a full caseload A natural relationship-builder who can earn trust at all levels - from the shop floor to senior leadership Someone who can challenge, influence, and hold people to account - not just advise Resilient, adaptable, and comfortable managing multiple priorities at pace CIPD qualified or working towards Full-time on-site working is required - flexibility around shift patterns will occasionally be needed The Package £40,000 salary 25 days holiday + 8 bank holidays + option to buy 3 more Pension with up to 10% company match Life assurance Health and wellbeing support including mental health and menopause provision Heavily subsidised on-site café Annual all-expenses-paid company celebration Ongoing development and project involvement from day one If you are interested in this HR Advisor position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Digital Marketing Manager Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Job Responsibilities Clinical Trial Digital Recruitment Leadership Lead the strategy, planning, and oversight of digital patient recruitment programs for clinical trials across therapeutic areas. Own the end-to-end digital recruitment strategy, from feasibility and audience identification through awareness, pre-screening, referral, and enrollment support. Translate study protocols, inclusion/exclusion criteria, and recruitment goals into integrated digital recruitment strategies across paid, owned, and social channels. Partner with clinical, medical, and regulatory stakeholders to ensure recruitment approaches are ethically sound, compliant, and patient-centric. Strategic Counsel & Client Partnership Serve as a senior strategic advisor to sponsors, CROs, and internal teams on clinical trial recruitment challenges and opportunities. Lead client discussions on recruitment planning, optimization, performance risks, and mitigation strategies, grounded in data and real-world recruitment dynamics. Develop and present strategic POVs, roadmaps, and recommendations tied to enrollment targets, timelines, and study milestones. Digital Ecosystem & Channel Strategy Provide strategic oversight across digital recruitment channels, including paid media collaboration, social media, trial websites and landing experiences, SEO, influencer/patient advocacy partnerships, and emerging platforms. Ensure channel strategies are aligned to patient behavior, health information-seeking patterns, and study-specific barriers to participation. Guide teams in designing testing and optimization frameworks to improve recruitment efficiency and participant quality. Data, Measurement & Optimization Define and oversee recruitment performance frameworks, including KPIs such as cost per referral, screen rates, enrollment conversion, and diversity representation. Partner with analytics teams to interpret performance data and translate insights into actionable optimization recommendations. Use quantitative and qualitative insights to continuously improve patient engagement and enrollment outcomes. Cross-Functional & Team Leadership Act as the strategic hub across Account, Creative, Paid Media, Analytics, Technology, and Medical/Legal/Regulatory teams. Qualifications 6-8+ years of experience in digital and social strategy within an agency or in house environment; Clinical trial recruitment experience required. Demonstrated experience supporting clinical trial patient recruitment initiatives, including awareness, engagement, and enrollment strategies across digital channels. Strong understanding of the global clinical trial ecosystem, including patient journeys, site engagement, recruitment challenges, and regulatory considerations (e.g., IRB, informed consent, fair balance). Proven ability to lead integrated digital strategy across social, web, paid media collaboration, content ecosystems, SEO, influencer partnerships, and emerging platforms. Track record of delivering senior level, data informed strategic counsel to client and brand leadership. Experience partnering with and influencing cross functional teams, including Creative, Analytics, Paid Media, Medical/Legal/Regulatory, and Technology. Strong leadership presence with experience mentoring teams and setting strategic standards across accounts. Advanced storytelling and presentation skills, with the ability to translate complex data and insights into clear strategic recommendations. Proficiency with Microsoft PowerPoint, Excel, and digital/social and analytics platforms (e.g., Google Analytics, platform analytics, social management tools). Deep knowledge of the healthcare and regulatory landscape, with experience applying it to digital and social activation. Experience with or strong interest in generative AI, automation, and emerging digital technologies preferred. Summary The Digital Marketing Manager leads the strategy, planning, and execution of digital patient recruitment programs for clinical trials across multiple therapeutic areas. This role owns the end to end digital recruitment approach-from feasibility and audience identification through awareness, pre screening, referral, and enrollment support-translating study protocols and recruitment goals into integrated, patient centric digital strategies across paid, owned, and social channels. Serving as a senior strategic advisor to sponsors, CROs, and internal teams, the role provides data driven counsel on recruitment planning, risk mitigation, optimization, and performance, ensuring all approaches are ethical, compliant, and aligned with regulatory standards. The role provides strategic oversight of the full digital ecosystem, including paid media collaboration, social platforms, trial websites and landing experiences, SEO, influencer and patient advocacy partnerships, and emerging technologies. The Digital Marketing Manager defines and oversees recruitment performance frameworks, partnering closely with analytics teams to translate insights into actionable recommendations that improve enrollment efficiency, diversity, and participant quality. The expected salary range for this position is $135,000-$185,000, commensurate with experience and expertise. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. These applications are provided as part of a recruitment process that will include background checks. Applicants may be asked to participate in registration, background check, and/or credit check as necessary. Applicants will receive a copy of the company security policy and the privacy statement if applicable. Equal Employment Opportunity: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, disability, veteran status, or any other legally protected status. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations when appropriate, to assist employees or applicants to perform the essential functions of the job.
Jul 26, 2026
Full time
Digital Marketing Manager Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Job Responsibilities Clinical Trial Digital Recruitment Leadership Lead the strategy, planning, and oversight of digital patient recruitment programs for clinical trials across therapeutic areas. Own the end-to-end digital recruitment strategy, from feasibility and audience identification through awareness, pre-screening, referral, and enrollment support. Translate study protocols, inclusion/exclusion criteria, and recruitment goals into integrated digital recruitment strategies across paid, owned, and social channels. Partner with clinical, medical, and regulatory stakeholders to ensure recruitment approaches are ethically sound, compliant, and patient-centric. Strategic Counsel & Client Partnership Serve as a senior strategic advisor to sponsors, CROs, and internal teams on clinical trial recruitment challenges and opportunities. Lead client discussions on recruitment planning, optimization, performance risks, and mitigation strategies, grounded in data and real-world recruitment dynamics. Develop and present strategic POVs, roadmaps, and recommendations tied to enrollment targets, timelines, and study milestones. Digital Ecosystem & Channel Strategy Provide strategic oversight across digital recruitment channels, including paid media collaboration, social media, trial websites and landing experiences, SEO, influencer/patient advocacy partnerships, and emerging platforms. Ensure channel strategies are aligned to patient behavior, health information-seeking patterns, and study-specific barriers to participation. Guide teams in designing testing and optimization frameworks to improve recruitment efficiency and participant quality. Data, Measurement & Optimization Define and oversee recruitment performance frameworks, including KPIs such as cost per referral, screen rates, enrollment conversion, and diversity representation. Partner with analytics teams to interpret performance data and translate insights into actionable optimization recommendations. Use quantitative and qualitative insights to continuously improve patient engagement and enrollment outcomes. Cross-Functional & Team Leadership Act as the strategic hub across Account, Creative, Paid Media, Analytics, Technology, and Medical/Legal/Regulatory teams. Qualifications 6-8+ years of experience in digital and social strategy within an agency or in house environment; Clinical trial recruitment experience required. Demonstrated experience supporting clinical trial patient recruitment initiatives, including awareness, engagement, and enrollment strategies across digital channels. Strong understanding of the global clinical trial ecosystem, including patient journeys, site engagement, recruitment challenges, and regulatory considerations (e.g., IRB, informed consent, fair balance). Proven ability to lead integrated digital strategy across social, web, paid media collaboration, content ecosystems, SEO, influencer partnerships, and emerging platforms. Track record of delivering senior level, data informed strategic counsel to client and brand leadership. Experience partnering with and influencing cross functional teams, including Creative, Analytics, Paid Media, Medical/Legal/Regulatory, and Technology. Strong leadership presence with experience mentoring teams and setting strategic standards across accounts. Advanced storytelling and presentation skills, with the ability to translate complex data and insights into clear strategic recommendations. Proficiency with Microsoft PowerPoint, Excel, and digital/social and analytics platforms (e.g., Google Analytics, platform analytics, social management tools). Deep knowledge of the healthcare and regulatory landscape, with experience applying it to digital and social activation. Experience with or strong interest in generative AI, automation, and emerging digital technologies preferred. Summary The Digital Marketing Manager leads the strategy, planning, and execution of digital patient recruitment programs for clinical trials across multiple therapeutic areas. This role owns the end to end digital recruitment approach-from feasibility and audience identification through awareness, pre screening, referral, and enrollment support-translating study protocols and recruitment goals into integrated, patient centric digital strategies across paid, owned, and social channels. Serving as a senior strategic advisor to sponsors, CROs, and internal teams, the role provides data driven counsel on recruitment planning, risk mitigation, optimization, and performance, ensuring all approaches are ethical, compliant, and aligned with regulatory standards. The role provides strategic oversight of the full digital ecosystem, including paid media collaboration, social platforms, trial websites and landing experiences, SEO, influencer and patient advocacy partnerships, and emerging technologies. The Digital Marketing Manager defines and oversees recruitment performance frameworks, partnering closely with analytics teams to translate insights into actionable recommendations that improve enrollment efficiency, diversity, and participant quality. The expected salary range for this position is $135,000-$185,000, commensurate with experience and expertise. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. These applications are provided as part of a recruitment process that will include background checks. Applicants may be asked to participate in registration, background check, and/or credit check as necessary. Applicants will receive a copy of the company security policy and the privacy statement if applicable. Equal Employment Opportunity: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, disability, veteran status, or any other legally protected status. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations when appropriate, to assist employees or applicants to perform the essential functions of the job.
E-Commerce Manager Location: West London Salary: Circa 65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager D2C B2C Omnichannel Performance Marketing CRO Google Analytics Google Shopping Affiliate Marketing TikTok Shop eBay Shopify Magento WooCommerce Customer Journey Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa 65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 26, 2026
Full time
E-Commerce Manager Location: West London Salary: Circa 65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager D2C B2C Omnichannel Performance Marketing CRO Google Analytics Google Shopping Affiliate Marketing TikTok Shop eBay Shopify Magento WooCommerce Customer Journey Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa 65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Paid Media Strategy Specialist - Amazon Edinburgh (hybrid) Open to reviewing UK remote candidates Please note sponsorship is not available for this role. An exciting opportunity to join an international business! This strategic role will take ownership of Amazon advertising performance across multiple marketplaces, driving growth through data analysis, experimentation automation and AI. You'll shape the long-term advertising strategy while leading a small team responsible for campaign execution and optimisation. This role may be suited to those already working as an Amazon Specialist, Amazon Account Manager or Ecommerce candidates who have expertise in Amazon ads. Key Responsibilities Develop and evolve the Amazon Advertising strategy across sponsored products, brands and display. Analyse campaign and commercial performance to identify growth opportunities and improve profitability. Design and lead testing programmes to optimise targeting, creative, automation and emerging ad formats. Drive the adoption of AI tools and automation to improve efficiency, insight generation and performance. Lead and mentor a team of PPC specialists, setting priorities and strategic direction. Present performance insights, recommendations and growth opportunities to senior stakeholders. Requirements 3-5 years experience gained in-house or agency-side within an e-commerce environment with a specific focus on Amazon. Strong understanding of Sponsored Products, Sponsored Brands and Sponsored Display campaigns. Experience developing PPC strategy and identifying opportunities for commercial growth. Highly analytical with the ability to interpret performance data and translate findings into actionable recommendations. Experience leveraging AI, automation tools or advanced workflows to improve performance and efficiency. Excellent communication and stakeholder management skills, with the ability to influence decision-making and work autonomously. If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing - At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you. Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.
Jul 26, 2026
Full time
Paid Media Strategy Specialist - Amazon Edinburgh (hybrid) Open to reviewing UK remote candidates Please note sponsorship is not available for this role. An exciting opportunity to join an international business! This strategic role will take ownership of Amazon advertising performance across multiple marketplaces, driving growth through data analysis, experimentation automation and AI. You'll shape the long-term advertising strategy while leading a small team responsible for campaign execution and optimisation. This role may be suited to those already working as an Amazon Specialist, Amazon Account Manager or Ecommerce candidates who have expertise in Amazon ads. Key Responsibilities Develop and evolve the Amazon Advertising strategy across sponsored products, brands and display. Analyse campaign and commercial performance to identify growth opportunities and improve profitability. Design and lead testing programmes to optimise targeting, creative, automation and emerging ad formats. Drive the adoption of AI tools and automation to improve efficiency, insight generation and performance. Lead and mentor a team of PPC specialists, setting priorities and strategic direction. Present performance insights, recommendations and growth opportunities to senior stakeholders. Requirements 3-5 years experience gained in-house or agency-side within an e-commerce environment with a specific focus on Amazon. Strong understanding of Sponsored Products, Sponsored Brands and Sponsored Display campaigns. Experience developing PPC strategy and identifying opportunities for commercial growth. Highly analytical with the ability to interpret performance data and translate findings into actionable recommendations. Experience leveraging AI, automation tools or advanced workflows to improve performance and efficiency. Excellent communication and stakeholder management skills, with the ability to influence decision-making and work autonomously. If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing - At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you. Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.
