Store Manager - Stockton on Tees
40 hours per week. Store open 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you'll do
- Deliver outstanding customer proposition: manage the branch, serve customers, check deliveries, pick items from the warehouse, stock shelves. You'll handle work in heat or cold while leading and motivating a team to achieve great things.
- Deliver great service: ensure your team provides a great customer experience and drives sales through service.
- Muck in: help the team get the job done - check & unpack deliveries, open & close the branch, stock shelves, clean the branch, put orders together.
- Inspire: encourage a positive mindset, build a culture of feedback, praise and recognition.
- Ask questions & build relationships: support your team's development, future business growth, and succession; ensure customers leave with everything they need.
- Lead: coach, motivate and engage your team from the front, creating a great place to work where engagement is key.
- Build a fun working environment: maintain product availability, high branch standards, and make the branch a place everyone loves coming to work.
What you'll bring
- Knowledge: proud track record in developing high performing and engaged retail teams.
- Hard work and passion: dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork: happy to muck in, get your hands dirty and passionate about developing future leaders.
- Customer focus: keep the customer at the heart of everything you do.
- Resilience: relentless determination to achieve results, coaching your team to deliver.
- Flexibility: be there when your team need you, understand priorities and plan effectively.
- Yourself: bring your whole self to work and let your true personality shine through.
What you'll get
Opportunities to grow - up the ladder, across the Business or into another role in the Travis Perkins Group. Supported through training and development, including the Toolstation Academy programmes.
Benefits include 22 days' holidays plus Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, save and buy as you earn, 20 % discounts across Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1 000 other retailers.
Equal opportunity
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.