Automotive Service Advisor

Kolt Recruitment are looking for an experienced and customer-focused Service Advisor to join a leading accident repair centre based in West Hampstead. This is an excellent opportunity to join a professional and well-established team offering great earning potential and long-term career progression.
Key Responsibilities

• Act as the main point of contact for customers throughout the repair process
• Provide updates on vehicle progress and manage customer expectations
• Liaise with insurance companies, engineers, and internal departments
• Raise job cards, prepare invoices, and manage repair authorisations
• Schedule repair work and ensure all documentation is completed accurately
• Deliver excellent customer service and maintain a professional approach at all times

Requirements

• Previous experience as a Service Advisor within an accident repair or bodyshop environment
• Strong communication and organisational skills
• Ability to manage multiple tasks and work under pressure
• Confident using bodyshop management and estimating systems
• A positive, customer-focused attitude with excellent attention to detail Salary

For more information or to apply, please contact Kolt Recruitment.