Account Manager

This is a role for someone who enjoys being at the centre of how things come together. You ll be managing established customer accounts within a specialist engineering environment, ensuring everything from enquiry through to delivery flows smoothly between customers, internal production, and suppliers. It s a role built on clarity, accuracy, and ownership of detail, where your ability to keep information aligned across teams makes a real difference to how things are delivered.

You ll take ownership of a portfolio of key customer accounts, acting as the main point of contact and ensuring all requirements are translated accurately into internal workflows. Working closely with production and supply chain teams, you ll help ensure that technically complex components are delivered correctly and on time. This is a hands-on account management role inside a live engineering environment, where communication, structure, and follow-through are key.

• Managing customer RFQs through an MRP system, ensuring requirements are captured accurately and progressed efficiently
• Coordinating with suppliers to secure and track components through to completion
• Overseeing live production jobs, maintaining clear visibility of status and delivery timelines
• Acting as the key day-to-day contact for assigned customer accounts
• Converting technical and customer requirements into clear, actionable internal instructions
• Ensuring smooth communication flow between customers, production, and supply chain partners
• Keeping system data accurate, current, and reflective of live job status
• Supporting pricing activity and supplier discussions where required to ensure delivery and commercial alignment

This is a role for someone who likes being in the middle of it all. Where customers rely on you to keep things moving. Where production relies on you to keep things clear. Where accuracy and timing actually matter.