Warranty and Parts Administrator

Experienced Warranty and Parts Administrator Needed for Reputable North Bristol Dealership

Our client, is seeking a Warranty and Parts Administrator to join their dedicated team. This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable and customer-focused business.

Benefits for the Successful Warranty and Parts Administrator:

• Competitive salary between 28,000 and 35,000 per annum, dependent on experience
• 42.5-hour week, Monday to Friday, 8:00am-5:00pm
• 22 days annual leave plus bank holidays
• Workplace pension scheme
• Staff purchase discounts
• Long-term career development within a reputable, family-run dealership

Duties:

• Prepare and submit warranty claims to manufacturers for payment, ensuring all documentation aligns with manufacturer guidelines
• Check and clear weekly statements; query any overdue claims or discrepancies in payments
• Accurately prepare invoices and warranty claims following departmental standards
• Complete repair order documentation thoroughly and correctly
• Manage policy claims efficiently to ensure customer reimbursements are accurate
• Maintain control over returned displaced materials and reconcile warranty credits
• Administer warranty discrepancies promptly and accurately
• Identify and supply parts to workshop personnel for vehicle repairs
• Assist with parts stock control and audit processes
• Handle parts inquiries from trade and retail customers, providing excellent customer service

Requirements for the Warranty and Parts Administrator position:

• Previous experience working with automotive parts or handling warranty claims is highly advantageous but not essential
• Strong automotive aftersales experience in a customer service or administrative role
• Excellent clerical and data entry skills with high attention to detail
• Organisational abilities to manage multiple tasks effectively
• Customer-focused approach with the ability to work collaboratively across departments
• Knowledge of Pinnacle dealer management system is beneficial but not essential
• UK driving licence with minimal points is essential

This is an excellent opportunity for a dedicated Warranty and Parts Administrator to develop their career within a thriving dealership. If you possess the necessary skills and experience, we invite you to apply for this rewarding position.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic Warranty and Parts Administrator opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.