Civil Enforcement Officer

CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester.

This role will require the indivdual to start and end the shift in Harlow.

Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day)

Experience You Will Bring (Essential)

• Numerate and Literate
• Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances
• Full, Clean UK Diving Licence (Manual)

Experience You Will Bring (Desirable)

• Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)
• Parking regulations in accordance with the Highway Code
• Knowledge of the Traffic Management Act 2004
• Previous knowledge of issuing Penalty Charge Notices
• Working in close cooperation with the police, PCSOs, Neighbourhood Wardens
• North Essex Parking Partnerships policy on parking enforcement

Skills

• An understanding of Health and Safety
• Knowledge of the appropriate Area
• Integrity
• Be able to inspire and motivate others Organisational awareness
• Be able to build and use relationships inside and outside the Organisation
• Demonstrate cultural awareness
• Be confident with an ability to use own initiative and discretion
• Tactful and diplomatic
• Be able to deal effectively with people and placate irate members of public
• Educate members of the public about various parking Restrictions
• Essential ICT skills including the use of email, communication platforms and mobile phone applications
• Ability to operate a handheld device/camera in the issuing of PCNs
• Be methodical and organised
• Attention to detail and accuracy
• Understanding of the principles of data protection legislation and putting these into practice.

Requirements of the Role:

• Work flexibly as appropriate
• Work on a rota basis
• Able to work independently as well as part of a team
• To be physically fit enough to walk more than 10 miles per day
• Provide own footwear and black trousers (not denim)
• Have Full UK Manual Diving Licence

Please contact Emma at CSS for further details and to apply.