If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 25, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams - we are currently recruiting for a Chef to join our team at Montrose . key responsibilities: Prepare and cook quality meals Assist the Head chef with planning of menus Responsible for maintaining the highest cleanliness and health & safety standards Passion for cooking fresh and delicious dishes Pride yourself on food quality and hygiene standard Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Apr 25, 2026
Full time
Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams - we are currently recruiting for a Chef to join our team at Montrose . key responsibilities: Prepare and cook quality meals Assist the Head chef with planning of menus Responsible for maintaining the highest cleanliness and health & safety standards Passion for cooking fresh and delicious dishes Pride yourself on food quality and hygiene standard Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 24, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 23, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Hourly rate: £14.61 per hour Job purpose The Chef (Village) manages the day-to-day food and beverage provision in their allocated kitchen in the village by overseeing day to day service and a team of Hospitality Assistants (inc. Seniors), with a proportion of food being cooked and prepared on site and by our suppliers. Key Results Summary responsibilities/outcomes Responsible for the day-to-day provision of the food and beverage service across allocated kitchen in the village, tailored to meet the needs and preferences of our residents/customers. Both cooking and preparing food onsite and finishing and serving food from our suppliers. Cooks bespoke food options for residents for meals, parties or events. Provides a café-style food/barista service to include, breakfast, lunch and supper. Ensures events are well catered for, meeting customers' needs and preferences. Engages with residents and customers to meet their needs (inc. allergens) and preferences, actively seeking and responding to feedback and suggestions. Works with the Head Chef (Village) and the Catering Team Lead to implement changes. Responsible for managing the Front of House service for the kitchen, promotes good customer service in the team and makes improvements to the dining experience. Responsible for day-to-day temperature checks/controls regarding quality and presentation, labelling food, allergens, waste disposal, and general catering/kitchen hygiene and cleanliness Responsible for planning, stock rotation and ordering using Caternet system. Completes internal/external audits and activities using the Trusts systems in relation to health and safety, HACCP and COSHH. Manages external visits from EHO, CQC etc. Deputising for the Head Chef (Village) where required. Line manages a team of Hospitality Assistants (inc. Seniors); people activities including recruitment, managing absence and performance and associated activities on the Trust's people system. Day to day rota planning and management. Other Skills and Qualifications Essential Diploma Level 2 in Food Production/Catering (or equivalent) Experience of supervising others Experience and knowledge of special dietary requirements/modified diets, advising on nutrition, hydration and dietary needs Previous experience working within a budget. Experience working within a busy and fast paced kitchen environment Experience working in a café/restaurant Experience of stock ordering and management Knowledge of food hygiene and health and safety legislation and best practice Good standard of IT skills including Microsoft Excel, Word, Outlook, Teams and bespoke systems - Desirable Level 3 Award in Managing Food Safety in Catering (or equivalent) Diploma Level 3 in Food Production/Catering (or equivalent) Working with older people or people living with disabilities, communication or memory difficulties Ability to communicate and present information to audiences with varied abilities clearly and with confidence Experience of managing or overseeing a hospitality/Front of House service Experience analysing EPOS sale data The role As a Chef, you'll be ensuring residents' quality of life and well-being by running a catering service that is visible and approachable for all residents, relatives and colleagues. Moreover, the role includes pricing and planning menus, preparing food and managing supplies. You'll contribute to providing individualised care through a nutritious diet, meeting the necessities of residents. Training and development If you wish to proceed, you will practice Health and Safety, Food Handling and Hygiene techniques. Training and induction are also provided.
Apr 22, 2026
Contractor
Hourly rate: £14.61 per hour Job purpose The Chef (Village) manages the day-to-day food and beverage provision in their allocated kitchen in the village by overseeing day to day service and a team of Hospitality Assistants (inc. Seniors), with a proportion of food being cooked and prepared on site and by our suppliers. Key Results Summary responsibilities/outcomes Responsible for the day-to-day provision of the food and beverage service across allocated kitchen in the village, tailored to meet the needs and preferences of our residents/customers. Both cooking and preparing food onsite and finishing and serving food from our suppliers. Cooks bespoke food options for residents for meals, parties or events. Provides a café-style food/barista service to include, breakfast, lunch and supper. Ensures events are well catered for, meeting customers' needs and preferences. Engages with residents and customers to meet their needs (inc. allergens) and preferences, actively seeking and responding to feedback and suggestions. Works with the Head Chef (Village) and the Catering Team Lead to implement changes. Responsible for managing the Front of House service for the kitchen, promotes good customer service in the team and makes improvements to the dining experience. Responsible for day-to-day temperature checks/controls regarding quality and presentation, labelling food, allergens, waste disposal, and general catering/kitchen hygiene and cleanliness Responsible for planning, stock rotation and ordering using Caternet system. Completes internal/external audits and activities using the Trusts systems in relation to health and safety, HACCP and COSHH. Manages external visits from EHO, CQC etc. Deputising for the Head Chef (Village) where required. Line manages a team of Hospitality Assistants (inc. Seniors); people activities including recruitment, managing absence and performance and associated activities on the Trust's people system. Day to day rota planning and management. Other Skills and Qualifications Essential Diploma Level 2 in Food Production/Catering (or equivalent) Experience of supervising others Experience and knowledge of special dietary requirements/modified diets, advising on nutrition, hydration and dietary needs Previous experience working within a budget. Experience working within a busy and fast paced kitchen environment Experience working in a café/restaurant Experience of stock ordering and management Knowledge of food hygiene and health and safety legislation and best practice Good standard of IT skills including Microsoft Excel, Word, Outlook, Teams and bespoke systems - Desirable Level 3 Award in Managing Food Safety in Catering (or equivalent) Diploma Level 3 in Food Production/Catering (or equivalent) Working with older people or people living with disabilities, communication or memory difficulties Ability to communicate and present information to audiences with varied abilities clearly and with confidence Experience of managing or overseeing a hospitality/Front of House service Experience analysing EPOS sale data The role As a Chef, you'll be ensuring residents' quality of life and well-being by running a catering service that is visible and approachable for all residents, relatives and colleagues. Moreover, the role includes pricing and planning menus, preparing food and managing supplies. You'll contribute to providing individualised care through a nutritious diet, meeting the necessities of residents. Training and development If you wish to proceed, you will practice Health and Safety, Food Handling and Hygiene techniques. Training and induction are also provided.
Job Title : Senior Barista Location : Edinburgh, EH10 7DS Salary : £13.21 - £13.71 per hour Job Type : Permanent, Full Time - including weekend work Working Hours: Flexibility available but generally 35 - 45 hours per week, usual shifts are 8:30 -16:30 or 10:00 -19:30 About us We are a Farm, Golf club and Restaurant that attracts visitors from far and wide and are VERY busy every day. If you love the buzz of service, working as a part of a close-knit team and leading from the front, this could be the place for you. About the role We're looking for a Senior Barista & Bar Lead to operate at the centre of our service area. This is a hands-on leadership role that requires you to be an expert at the coffee machine in the morning and a fast, efficient lead at the bar during our busy lunch and afternoon peaks. You won't just be making drinks; you'll be setting the pace, maintaining quality control, and ensuring the team behind the counter is motivated and supported. Craft Mastery : Produce exceptional coffee and beverages to a consistently high standard, ensuring every latte art heart and every garnish is perfect, even when there's a queue at the door. Bar Excellence : Lead the bar service, managing everything from draught beer and wine to spirit serves, ensuring speed and accuracy during peak times. Service Leadership : Support the Duty Managers by leading the floor and bar staff, acting as a mentor to junior team members, and ensuring a "smile-first" approach to problem-solving. Operational Control : Oversee the bar and coffee station setup, manage stock levels, and ensure opening and closing procedures are followed meticulously. About you You are a hospitality professional who loves the rush of a busy shift and takes genuine pride in being the best at what you do. Minimum of 2 years of experience in a high-volume hospitality setting Fully barista trained (manual machines/latte art) and possess a solid understanding of bar operations Knowledge of till systems High standard of personal presentation Ability to use own initiative Sound knowledge of food hygiene and health and safety Strong product knowledge Knowledge of local food trends Be available for private function work as required Why join us? Competitive rate of pay plus card tips and service charge paid to your monthly wage 50% discount on food Free on-site parking Uniform provided (depending on role) Sociable working hours (8:30 -16:30 or 10:00 -19:30) Flexible shifts No split shifts Tips shared equally on shift A strong and supportive team Company events Company pension Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Senior Barista, Bar Lead, Head Barista, Bar Supervisor, Hospitality Team Leader, Coffee Shop Manager, Lead Bartender, Front of House Supervisor, Cafe Supervisor, Senior Waiter, Beverage Lead, Shift Lead, Brasserie Lead will also be considered for this role.
Apr 22, 2026
Full time
Job Title : Senior Barista Location : Edinburgh, EH10 7DS Salary : £13.21 - £13.71 per hour Job Type : Permanent, Full Time - including weekend work Working Hours: Flexibility available but generally 35 - 45 hours per week, usual shifts are 8:30 -16:30 or 10:00 -19:30 About us We are a Farm, Golf club and Restaurant that attracts visitors from far and wide and are VERY busy every day. If you love the buzz of service, working as a part of a close-knit team and leading from the front, this could be the place for you. About the role We're looking for a Senior Barista & Bar Lead to operate at the centre of our service area. This is a hands-on leadership role that requires you to be an expert at the coffee machine in the morning and a fast, efficient lead at the bar during our busy lunch and afternoon peaks. You won't just be making drinks; you'll be setting the pace, maintaining quality control, and ensuring the team behind the counter is motivated and supported. Craft Mastery : Produce exceptional coffee and beverages to a consistently high standard, ensuring every latte art heart and every garnish is perfect, even when there's a queue at the door. Bar Excellence : Lead the bar service, managing everything from draught beer and wine to spirit serves, ensuring speed and accuracy during peak times. Service Leadership : Support the Duty Managers by leading the floor and bar staff, acting as a mentor to junior team members, and ensuring a "smile-first" approach to problem-solving. Operational Control : Oversee the bar and coffee station setup, manage stock levels, and ensure opening and closing procedures are followed meticulously. About you You are a hospitality professional who loves the rush of a busy shift and takes genuine pride in being the best at what you do. Minimum of 2 years of experience in a high-volume hospitality setting Fully barista trained (manual machines/latte art) and possess a solid understanding of bar operations Knowledge of till systems High standard of personal presentation Ability to use own initiative Sound knowledge of food hygiene and health and safety Strong product knowledge Knowledge of local food trends Be available for private function work as required Why join us? Competitive rate of pay plus card tips and service charge paid to your monthly wage 50% discount on food Free on-site parking Uniform provided (depending on role) Sociable working hours (8:30 -16:30 or 10:00 -19:30) Flexible shifts No split shifts Tips shared equally on shift A strong and supportive team Company events Company pension Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Senior Barista, Bar Lead, Head Barista, Bar Supervisor, Hospitality Team Leader, Coffee Shop Manager, Lead Bartender, Front of House Supervisor, Cafe Supervisor, Senior Waiter, Beverage Lead, Shift Lead, Brasserie Lead will also be considered for this role.
Job Title: Duty Manager Location: Edinburgh, EH10 7DS Salary: £13.70 - £14.70 per hour Job Type: Permanent, Full Time - including weekend work Working Hours: Flexibility available but generally 35 - 45 hours per week, usual shifts are 8:30 -16:30 or 10:00 -19:30 About us: We are a Farm, Golf club and Restaurant that attracts visitors from far and wide and are VERY busy every day. If you love the buzz of service, working as a part of a close-knit team and leading from the front, this could be the place for you. About the role: We are looking for a warm, friendly and capable Duty Manager at Swanston Brasserie. This position includes greeting customers and answering questions about the menu, specials, and drinks. This is a role which requires bar and barista experience and an ability to adapt and work quickly and efficiently when under pressure. You should have previous hospitality experience with roles including bar, floor and barista, and be able to cope with a queue at the door whilst thinking three steps ahead! We are an extremely busy venue that requires a strong and capable leader for this role. Key duties: Greeting guests and answering questions about the menu, specials and the farm Supporting the General manager and Assistant manager day to day Problem solving and working at a fast pace with a smile Maintaining cleanliness of front of house area including tables, chairs, floors, etc. Turning over tables quickly and efficiently Providing a high standard of friendly and warm service Barista and bar work- producing drinks and beverages to a consistently high standard Effective communication as part of a busy team Leading and supporting other staff on duty Lead other staff and support them in their duties as required Cash handling, opening and closing procedures Be a clear and strong communicator Handle bookings, reservation enquiries and on-site questions Assist with stock and maintaining stock levels Ensure health and safety measures are adhered to and applied in line with company policy Maintain good communication with the rest of the team and kitchen staff Be a strong leader who leads by example About you: Minimum 3 years hospitality experience Ability to work well with others in a fast-paced environment Bar and barista trained Knowledge of till systems High standard of personal presentation Ability to use own initiative Sound knowledge of food hygiene and health and safety Strong product knowledge Knowledge of local food trends Be available for private function work as required Why join us: Competitive rate of pay plus card tips and service charge paid to your monthly wage 50% discount on food Free on-site parking Uniform provided (depending on role) Sociable working hours (8:30 -16:30 or 10:00 -19:30) Flexible shifts No split shifts Tips shared equally on shift A strong and supportive team Company events Company pension Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Duty Manager, Restaurant Supervisor, Front of House Manager, Floor Manager, Hospitality Team Leader, Shift Manager, Assistant Restaurant Manager, Bar Supervisor, Head Barista, Senior Waiter, Brasserie Supervisor, Food and Beverage Supervisor, F&B Lead, Catering Manager, Golf Club Supervisor, Bistro Manager, Hospitality Lead, Service Manager, Front of House Lead, Customer Service Manager, Event Supervisor, Lead Bartender, Section Manager, Assistant General Manager, Shift Lead will also be considered for this role.
Apr 22, 2026
Full time
Job Title: Duty Manager Location: Edinburgh, EH10 7DS Salary: £13.70 - £14.70 per hour Job Type: Permanent, Full Time - including weekend work Working Hours: Flexibility available but generally 35 - 45 hours per week, usual shifts are 8:30 -16:30 or 10:00 -19:30 About us: We are a Farm, Golf club and Restaurant that attracts visitors from far and wide and are VERY busy every day. If you love the buzz of service, working as a part of a close-knit team and leading from the front, this could be the place for you. About the role: We are looking for a warm, friendly and capable Duty Manager at Swanston Brasserie. This position includes greeting customers and answering questions about the menu, specials, and drinks. This is a role which requires bar and barista experience and an ability to adapt and work quickly and efficiently when under pressure. You should have previous hospitality experience with roles including bar, floor and barista, and be able to cope with a queue at the door whilst thinking three steps ahead! We are an extremely busy venue that requires a strong and capable leader for this role. Key duties: Greeting guests and answering questions about the menu, specials and the farm Supporting the General manager and Assistant manager day to day Problem solving and working at a fast pace with a smile Maintaining cleanliness of front of house area including tables, chairs, floors, etc. Turning over tables quickly and efficiently Providing a high standard of friendly and warm service Barista and bar work- producing drinks and beverages to a consistently high standard Effective communication as part of a busy team Leading and supporting other staff on duty Lead other staff and support them in their duties as required Cash handling, opening and closing procedures Be a clear and strong communicator Handle bookings, reservation enquiries and on-site questions Assist with stock and maintaining stock levels Ensure health and safety measures are adhered to and applied in line with company policy Maintain good communication with the rest of the team and kitchen staff Be a strong leader who leads by example About you: Minimum 3 years hospitality experience Ability to work well with others in a fast-paced environment Bar and barista trained Knowledge of till systems High standard of personal presentation Ability to use own initiative Sound knowledge of food hygiene and health and safety Strong product knowledge Knowledge of local food trends Be available for private function work as required Why join us: Competitive rate of pay plus card tips and service charge paid to your monthly wage 50% discount on food Free on-site parking Uniform provided (depending on role) Sociable working hours (8:30 -16:30 or 10:00 -19:30) Flexible shifts No split shifts Tips shared equally on shift A strong and supportive team Company events Company pension Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Duty Manager, Restaurant Supervisor, Front of House Manager, Floor Manager, Hospitality Team Leader, Shift Manager, Assistant Restaurant Manager, Bar Supervisor, Head Barista, Senior Waiter, Brasserie Supervisor, Food and Beverage Supervisor, F&B Lead, Catering Manager, Golf Club Supervisor, Bistro Manager, Hospitality Lead, Service Manager, Front of House Lead, Customer Service Manager, Event Supervisor, Lead Bartender, Section Manager, Assistant General Manager, Shift Lead will also be considered for this role.
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £10.85 to £13.00 + per hour with potential to increase after a successful probation period Great Opportunities to develop yourself and progress your career Staff and store discount And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 16, 2026
Full time
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £10.85 to £13.00 + per hour with potential to increase after a successful probation period Great Opportunities to develop yourself and progress your career Staff and store discount And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.00 to 12.75 bper hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 15, 2026
Full time
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.00 to 12.75 bper hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Location: London (Waterloo) Salary: Competitve, depending on your experience Working pattern: Full time, office-based Are you an experienced Executive Assistant who thrives in a fast-paced environment and enjoys working closely with senior leadership?Do you take pride in creating structure, clarity, and momentum around senior executives so they can focus on the highest-value priorities, while ensuring the workplace runs efficiently?We're looking for a highly organised, proactive, and commercially aware Executive Assistant to the CEO to join InfoTrack.This role is more than traditional diary management: you will act as a trusted partner to the CEO, helping translate priorities into clear actions and ensuring the smooth coordination of key initiatives across the business, while also taking responsibility for the operational management of our London office.This is a unique opportunity to work closely with senior leadership and play an important role in supporting the strategic direction of a growing technology company, as well as ensuring our office environment operates smoothly and professionally for the wider team. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our business continues to grow, strong executive coordination becomes increasingly important. This role will ensure the CEO's time and attention are focused on the areas that drive the most value for the organisation, while also ensuring the London office provides a well-organised and welcoming environment for the InfoTrack team and our visitors. What you'll be doing In this role, you will: • Act as the central coordination point for the CEO, ensuring priorities are translated into clear actions and timelines• Manage and strategically oversee the CEO's diary, inbox, and meeting schedule, ensuring focus remains on the highest-value activities• Prepare briefings, papers, and concise summaries ahead of key meetings• Track important initiatives and ensure follow-ups, commitments, and decisions are documented and progressed• Act as a key interface between the CEO and the executive leadership team, senior stakeholders across the business, and external partners and clients• Draft and coordinate internal and external communications on behalf of the CEO• Maintain oversight of cross-functional initiatives, identifying risks, dependencies, and blockers• Ensure meetings are well prepared, purposeful, and drive clear outcomes• Support the planning of leadership activities, company initiatives, and key events• Take responsibility for the day-to-day management of the London office, ensuring the workplace operates smoothly and efficiently• Coordinate office suppliers, facilities, and services (e.g. building management, maintenance, supplies, and workplace services)• Support a positive office environment by ensuring the space is well organised, welcoming, and effectively set up for meetings, visitors, and team collaboration• Oversee practical office logistics such as meeting room coordination, office supplies, and general workplace operations What we're looking for Essential: • Previous experience working as an Executive Assistant supporting senior executives or C-suite leadership• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands• Excellent judgement and discretion when handling confidential information• Outstanding written and verbal communication skills• A proactive, solutions-focused mindset with the confidence to anticipate needs and act independently• Strong attention to detail and the ability to produce clear, concise summaries and briefing notes• Advanced experience with Microsoft packages, including Teams, SharePoint, Word, Excel and PowerPoint• Experience supporting office operations in a professional environment• Full UK driving licence Desirable (but not essential): • Experience supporting senior leaders in professional services environments such as legal, finance, or consulting• Experience coordinating cross-team initiatives or strategic projects• Experience managing executive travel and international schedules• Previous experience in an Office Manager or workplace operations role Hours and logistics This is a full-time, office-based role in our Waterloo office.While the core business hours are typically 9:00am - 5:30pm, the CEO travels internationally, so occasional flexibility outside standard hours may be required to support time-zone differences and key business priorities.This role requires someone who is comfortable operating in a busy, fast-moving environment, where priorities can change and proactive support is essential, and where responsibility extends both to executive coordination and the smooth running of the office environment. Benefits You'll benefit from: • 25 days of annual leave plus bank holidays• Private health insurance, including dental, optical and hearing cashback• 24/7 health advice line and virtual GP access• In-house barista and office refreshments• Team breakfasts, lunches, and social events• "Work From Anywhere" weeks• Recognition awards and referral bonuses• Birthday and work anniversary gifts If you're an experienced Executive Assistant looking for a role where you can work closely with senior leadership and make a meaningful impact on how a growing business operates, while also playing a key role in maintaining a well-run and professional office environment, we'd love to hear from you. REF-
Apr 15, 2026
Full time
Location: London (Waterloo) Salary: Competitve, depending on your experience Working pattern: Full time, office-based Are you an experienced Executive Assistant who thrives in a fast-paced environment and enjoys working closely with senior leadership?Do you take pride in creating structure, clarity, and momentum around senior executives so they can focus on the highest-value priorities, while ensuring the workplace runs efficiently?We're looking for a highly organised, proactive, and commercially aware Executive Assistant to the CEO to join InfoTrack.This role is more than traditional diary management: you will act as a trusted partner to the CEO, helping translate priorities into clear actions and ensuring the smooth coordination of key initiatives across the business, while also taking responsibility for the operational management of our London office.This is a unique opportunity to work closely with senior leadership and play an important role in supporting the strategic direction of a growing technology company, as well as ensuring our office environment operates smoothly and professionally for the wider team. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our business continues to grow, strong executive coordination becomes increasingly important. This role will ensure the CEO's time and attention are focused on the areas that drive the most value for the organisation, while also ensuring the London office provides a well-organised and welcoming environment for the InfoTrack team and our visitors. What you'll be doing In this role, you will: • Act as the central coordination point for the CEO, ensuring priorities are translated into clear actions and timelines• Manage and strategically oversee the CEO's diary, inbox, and meeting schedule, ensuring focus remains on the highest-value activities• Prepare briefings, papers, and concise summaries ahead of key meetings• Track important initiatives and ensure follow-ups, commitments, and decisions are documented and progressed• Act as a key interface between the CEO and the executive leadership team, senior stakeholders across the business, and external partners and clients• Draft and coordinate internal and external communications on behalf of the CEO• Maintain oversight of cross-functional initiatives, identifying risks, dependencies, and blockers• Ensure meetings are well prepared, purposeful, and drive clear outcomes• Support the planning of leadership activities, company initiatives, and key events• Take responsibility for the day-to-day management of the London office, ensuring the workplace operates smoothly and efficiently• Coordinate office suppliers, facilities, and services (e.g. building management, maintenance, supplies, and workplace services)• Support a positive office environment by ensuring the space is well organised, welcoming, and effectively set up for meetings, visitors, and team collaboration• Oversee practical office logistics such as meeting room coordination, office supplies, and general workplace operations What we're looking for Essential: • Previous experience working as an Executive Assistant supporting senior executives or C-suite leadership• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands• Excellent judgement and discretion when handling confidential information• Outstanding written and verbal communication skills• A proactive, solutions-focused mindset with the confidence to anticipate needs and act independently• Strong attention to detail and the ability to produce clear, concise summaries and briefing notes• Advanced experience with Microsoft packages, including Teams, SharePoint, Word, Excel and PowerPoint• Experience supporting office operations in a professional environment• Full UK driving licence Desirable (but not essential): • Experience supporting senior leaders in professional services environments such as legal, finance, or consulting• Experience coordinating cross-team initiatives or strategic projects• Experience managing executive travel and international schedules• Previous experience in an Office Manager or workplace operations role Hours and logistics This is a full-time, office-based role in our Waterloo office.While the core business hours are typically 9:00am - 5:30pm, the CEO travels internationally, so occasional flexibility outside standard hours may be required to support time-zone differences and key business priorities.This role requires someone who is comfortable operating in a busy, fast-moving environment, where priorities can change and proactive support is essential, and where responsibility extends both to executive coordination and the smooth running of the office environment. Benefits You'll benefit from: • 25 days of annual leave plus bank holidays• Private health insurance, including dental, optical and hearing cashback• 24/7 health advice line and virtual GP access• In-house barista and office refreshments• Team breakfasts, lunches, and social events• "Work From Anywhere" weeks• Recognition awards and referral bonuses• Birthday and work anniversary gifts If you're an experienced Executive Assistant looking for a role where you can work closely with senior leadership and make a meaningful impact on how a growing business operates, while also playing a key role in maintaining a well-run and professional office environment, we'd love to hear from you. REF-
Overview Team Leader Here at Costa Coffee, we want to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you're an aspiring Store Manager ready to head up a team, this could be the perfect role for you. A bit about the role As a Barista Maestro (Team Leader), you'll have your first taste of leadership responsibility, accountability and autonomy. You'll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
Apr 13, 2026
Full time
Overview Team Leader Here at Costa Coffee, we want to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you're an aspiring Store Manager ready to head up a team, this could be the perfect role for you. A bit about the role As a Barista Maestro (Team Leader), you'll have your first taste of leadership responsibility, accountability and autonomy. You'll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
As a Service Advisor, you are fundamental to our customers' ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you'll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities Deliver exceptional customer experience aligned with Porsche Service Process Communicate technical info effectively for upselling and meet departmental targets Manage workshop repairs and provide regular customer updates Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines Assist showroom customers with bookings and accessory sales; manage overflow bookings Confirm booking details with customers before appointments Manage customer vehicles and key allocation on site Prepare service invoices with technical explanations per manufacturer standards Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes Full UK Drivers Licence Dealership experience with an understanding of automotive systems and repair processes Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes Strong focus on meeting customer needs and ensuring satisfaction. Worked in a fast paced environment Desirable Attributes Ability to clearly convey information to customers and team members Confidence to upsell services and products when appropriate Able to contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £32,590 per annum, plus an annual bonus up to 35% Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. 33 days holiday, inclusive of bank holidays Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Option of a VW Group Vehicle at a preferential leasing rate Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre Reading, the very first 'Destination Porsche' centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Apr 07, 2026
Full time
As a Service Advisor, you are fundamental to our customers' ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you'll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities Deliver exceptional customer experience aligned with Porsche Service Process Communicate technical info effectively for upselling and meet departmental targets Manage workshop repairs and provide regular customer updates Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines Assist showroom customers with bookings and accessory sales; manage overflow bookings Confirm booking details with customers before appointments Manage customer vehicles and key allocation on site Prepare service invoices with technical explanations per manufacturer standards Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes Full UK Drivers Licence Dealership experience with an understanding of automotive systems and repair processes Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes Strong focus on meeting customer needs and ensuring satisfaction. Worked in a fast paced environment Desirable Attributes Ability to clearly convey information to customers and team members Confidence to upsell services and products when appropriate Able to contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £32,590 per annum, plus an annual bonus up to 35% Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. 33 days holiday, inclusive of bank holidays Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Option of a VW Group Vehicle at a preferential leasing rate Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre Reading, the very first 'Destination Porsche' centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
