Science and Technology Facilities Council
Warrington, Cheshire
Evaluation Programme Manager Salary: £46,743 per annum Hours: Full time or Part time (minimum 22.2 hours per week) (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants) Contract Type: Fixed Term (12 months) Location: Rutherford Appleton Laboratory Harwell, Oxfordshire or Polaris House, Wiltshire or Daresbury Laboratory, Warrington or the UK Astronomy Technology Centre, Edinburgh Together, our scientists, technologists, engineers, and business support teams explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. About STFC As part of UK Research and Innovation (UKRI), the Science and Technology Facilities Council (STFC) develops and exploits frontier research in particle physics, astronomy, nuclear physics and space science through activities at UK universities and its own national laboratories, working internationally through a range of long-term collaborative research projects. STFC also builds and operates many of the UK's largest multi-disciplinary research facilities at our research and innovation campuses. Our Strategy, Planning and Communications (SPC) Directorate brings together the essential functions that are needed to help shape, communicate and monitor progress against STFC's strategic plans. Our role is to enable the organisation to determine its strategic direction and translate this into a coherent set of plans, communicating these across the organisation. About the role We are looking for two Evaluation Programme Managers who will be involved in getting hands-on with some of our most exciting and high-profile projects by running key evaluation and analysis projects in STFC's evaluation programme. This will include designing and delivering robust evaluations to demonstrate the impact of STFC's activities, ensuring evaluations are delivered in accordance with best practice in evaluation methodology, and that findings are useful to key stakeholders in UKRI and across Government. The post holder/s will lead projects across STFC's remit, mainly focusing on large scale programmes or facilities such as the National Satellite Test Facility (NSTF) and the European Council for Nuclear Research (CERN). The post holder/s will work closely with senior management and with staff at various levels in STFC, across wider UKRI and externally. External stakeholders include Department for Science, Innovation and Technology (DSIT), other Government Departments, universities and industry. About you For these posts, we are looking for someone with the ability to think strategically and be committed to continuous organisational improvement. Someone who can influence and make changes when appropriate, and the capability to make effective decisions independently. Previous analytical experience is required to successfully undertake these roles. We are also looking for core and transferable proficiencies and abilities which will enable candidates to develop into the roles, and supported by training, adapt and grow your skills as needs change. We are looking for people who can lead our projects and work effectively with other evaluation experts, including appointed evaluation contractors, to design and implement suitable and robust evaluations to deliver reliable evidence that can advise policy. This will involve work to develop monitoring frameworks, theories of change, logic models, surveys, interviews and methodologies to assess the impact of our work. Person Specification The below criteria will be assessed at both shortlisting (S) and interview (I): A relevant degree or equivalent work experience in a STEM subject or a subject such as social sciences, economics, mathematics, or other numerate subjects. (S) Experience in delivering robust quantitative and qualitative analysis, ideally in the context of evaluating funding or policy interventions, including steps taken to ensure it was robust. (S&I) Proficient at developing, influencing and executing strategic plans with sound judgement; able to set priorities, allocate resources and drive initiatives aligned with organisational goals. (S&I) Demonstrate the ability to make well informed decisions, seek opportunities, and articulate a vision to others; provide direction and motivation and lead in the delivery of complex activities and/or team responsibilities including with external stakeholders. (S&I) Excellent written and oral communication skills with keen attention to detail; ability to develop and deliver well-structured, clearly articulated professional documents and presentations for a range of internal and external audiences. (S&I) Ability to plan and prioritise work and that of others to implement frameworks or new procedures to deliver successful outcomes; respond flexibly to changing requirements as required. (S&I) Capable of working collaboratively to identify challenges, develop creative solutions and implement changes within a team setting; able to lead the successful delivery of activities internally and externally. (S&I) Additional Information To apply for this position, please submit a CV and a covering letter in which you describe your motivations for applying and how you meet the criteria in the person specification. You are advised to write no more than 3 pages, and applications without a covering letter will be excluded from shortlisting. CVs should be no more than 3 pages long. We offer flexible working arrangements and expect this role to operate in a hybrid working model with time spent working at home and in the office. The post is available as full time, part-time or job-share. Applicants should be open as to their desired working pattern when they apply. Please contact , FAO the recruiting manager if you have any questions, including working patterns and travel requirements. Join us and discover what's possible. Please note, if you will require sponsorship to work in the UK. For more information, please visit or contact .
Apr 30, 2026
Contractor
Evaluation Programme Manager Salary: £46,743 per annum Hours: Full time or Part time (minimum 22.2 hours per week) (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants) Contract Type: Fixed Term (12 months) Location: Rutherford Appleton Laboratory Harwell, Oxfordshire or Polaris House, Wiltshire or Daresbury Laboratory, Warrington or the UK Astronomy Technology Centre, Edinburgh Together, our scientists, technologists, engineers, and business support teams explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. About STFC As part of UK Research and Innovation (UKRI), the Science and Technology Facilities Council (STFC) develops and exploits frontier research in particle physics, astronomy, nuclear physics and space science through activities at UK universities and its own national laboratories, working internationally through a range of long-term collaborative research projects. STFC also builds and operates many of the UK's largest multi-disciplinary research facilities at our research and innovation campuses. Our Strategy, Planning and Communications (SPC) Directorate brings together the essential functions that are needed to help shape, communicate and monitor progress against STFC's strategic plans. Our role is to enable the organisation to determine its strategic direction and translate this into a coherent set of plans, communicating these across the organisation. About the role We are looking for two Evaluation Programme Managers who will be involved in getting hands-on with some of our most exciting and high-profile projects by running key evaluation and analysis projects in STFC's evaluation programme. This will include designing and delivering robust evaluations to demonstrate the impact of STFC's activities, ensuring evaluations are delivered in accordance with best practice in evaluation methodology, and that findings are useful to key stakeholders in UKRI and across Government. The post holder/s will lead projects across STFC's remit, mainly focusing on large scale programmes or facilities such as the National Satellite Test Facility (NSTF) and the European Council for Nuclear Research (CERN). The post holder/s will work closely with senior management and with staff at various levels in STFC, across wider UKRI and externally. External stakeholders include Department for Science, Innovation and Technology (DSIT), other Government Departments, universities and industry. About you For these posts, we are looking for someone with the ability to think strategically and be committed to continuous organisational improvement. Someone who can influence and make changes when appropriate, and the capability to make effective decisions independently. Previous analytical experience is required to successfully undertake these roles. We are also looking for core and transferable proficiencies and abilities which will enable candidates to develop into the roles, and supported by training, adapt and grow your skills as needs change. We are looking for people who can lead our projects and work effectively with other evaluation experts, including appointed evaluation contractors, to design and implement suitable and robust evaluations to deliver reliable evidence that can advise policy. This will involve work to develop monitoring frameworks, theories of change, logic models, surveys, interviews and methodologies to assess the impact of our work. Person Specification The below criteria will be assessed at both shortlisting (S) and interview (I): A relevant degree or equivalent work experience in a STEM subject or a subject such as social sciences, economics, mathematics, or other numerate subjects. (S) Experience in delivering robust quantitative and qualitative analysis, ideally in the context of evaluating funding or policy interventions, including steps taken to ensure it was robust. (S&I) Proficient at developing, influencing and executing strategic plans with sound judgement; able to set priorities, allocate resources and drive initiatives aligned with organisational goals. (S&I) Demonstrate the ability to make well informed decisions, seek opportunities, and articulate a vision to others; provide direction and motivation and lead in the delivery of complex activities and/or team responsibilities including with external stakeholders. (S&I) Excellent written and oral communication skills with keen attention to detail; ability to develop and deliver well-structured, clearly articulated professional documents and presentations for a range of internal and external audiences. (S&I) Ability to plan and prioritise work and that of others to implement frameworks or new procedures to deliver successful outcomes; respond flexibly to changing requirements as required. (S&I) Capable of working collaboratively to identify challenges, develop creative solutions and implement changes within a team setting; able to lead the successful delivery of activities internally and externally. (S&I) Additional Information To apply for this position, please submit a CV and a covering letter in which you describe your motivations for applying and how you meet the criteria in the person specification. You are advised to write no more than 3 pages, and applications without a covering letter will be excluded from shortlisting. CVs should be no more than 3 pages long. We offer flexible working arrangements and expect this role to operate in a hybrid working model with time spent working at home and in the office. The post is available as full time, part-time or job-share. Applicants should be open as to their desired working pattern when they apply. Please contact , FAO the recruiting manager if you have any questions, including working patterns and travel requirements. Join us and discover what's possible. Please note, if you will require sponsorship to work in the UK. For more information, please visit or contact .
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone click apply for full job details
Apr 30, 2026
Full time
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone click apply for full job details
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Key Responsibilities Develop and ownthe D&Dcommunications and engagement strategy, leading all actions aligned to the plans. Advisesenior leadership, shapingmessaging,and enabling two-way communication. Lead high-quality, multi-channel communications. Regularly evaluate communication effectiveness using insights and data. Strengthen culture, communityacross Digital & Data Build andmaintaintrusted relationships with senior Digital & Data leaders, challenging and advising appropriately. Strengthen an internal network across functions (Internal Comms, HR, Talent, Inclusion & Engagement). Use your network to advocate for Digital & Data colleagues and connect people across PA. Using pulse surveydata,you will leadStream wideinitiatives, campaigns, or workstreams, ensuring clear structure,objectives, and outcomes. Lead rank-based forums and line managerforumsfor the stream Run regular listening circles for underrepresented groups, in line with pulse survey Build collaborative, inclusive environments that help teams thrive and perform. Lead or contribute to Digital & Data strategic initiatives,transformationprogrammesand culture building efforts. Introduce new tools, technologies, and ideas to improve communications and community building. Demonstrate excellence in communication strategy, content creation, engagement design, and change communications. Stay up to date with trends in internal communication, digital engagement, and employee experience. Promote best practice and role model communication excellence across the firm. Linemanageteam members(2)andproject teams, providing coaching, feedback, and development conversations. Create psychologically safe environments where teams can share ideas, innovate, and develop. Work with our marketing team to support external marketing campaigns; The Intelligent Enterprise Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Qualifications About you You thrive on bringing teamstogether across the firm to driveengagement. You care about people experience andchampionwellbeing and I&D at every opportunity.You love to apply creative and innovative approaches to solving complexcommunications andengagement challenges. To be successful in this roleyou'llneed a good understanding of internal communications and employee engagement, event management, and market trends. The person in this role needs to be action and results oriented, taking an insights-driven approach tomonitorand implement initiatives to continuously improve employee engagement.You'llcreate opportunities for two-way engagement so that employees' voices are heard by senior leaders. WhatWe'reLooking For Senior levelinternal communications or engagement experience in digital, tech, ordata ledenvironments. Proven ability to design and implement communication strategies that engage diverse audiences. Exceptional written, visual, and verbal communication skills. Experience using digital engagement tools, metrics, and insights. Ability to manage multiple priorities in a fast-pacedenvironment. Creative, strategic thinker with a passion for culture, engagement, digital communities, and employee experience. Skilled at navigating complexity and leading through ambiguity. Enthusiastic about building community and enabling others to succeed. Passionate about people and making a difference. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 19, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Key Responsibilities Develop and ownthe D&Dcommunications and engagement strategy, leading all actions aligned to the plans. Advisesenior leadership, shapingmessaging,and enabling two-way communication. Lead high-quality, multi-channel communications. Regularly evaluate communication effectiveness using insights and data. Strengthen culture, communityacross Digital & Data Build andmaintaintrusted relationships with senior Digital & Data leaders, challenging and advising appropriately. Strengthen an internal network across functions (Internal Comms, HR, Talent, Inclusion & Engagement). Use your network to advocate for Digital & Data colleagues and connect people across PA. Using pulse surveydata,you will leadStream wideinitiatives, campaigns, or workstreams, ensuring clear structure,objectives, and outcomes. Lead rank-based forums and line managerforumsfor the stream Run regular listening circles for underrepresented groups, in line with pulse survey Build collaborative, inclusive environments that help teams thrive and perform. Lead or contribute to Digital & Data strategic initiatives,transformationprogrammesand culture building efforts. Introduce new tools, technologies, and ideas to improve communications and community building. Demonstrate excellence in communication strategy, content creation, engagement design, and change communications. Stay up to date with trends in internal communication, digital engagement, and employee experience. Promote best practice and role model communication excellence across the firm. Linemanageteam members(2)andproject teams, providing coaching, feedback, and development conversations. Create psychologically safe environments where teams can share ideas, innovate, and develop. Work with our marketing team to support external marketing campaigns; The Intelligent Enterprise Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Qualifications About you You thrive on bringing teamstogether across the firm to driveengagement. You care about people experience andchampionwellbeing and I&D at every opportunity.You love to apply creative and innovative approaches to solving complexcommunications andengagement challenges. To be successful in this roleyou'llneed a good understanding of internal communications and employee engagement, event management, and market trends. The person in this role needs to be action and results oriented, taking an insights-driven approach tomonitorand implement initiatives to continuously improve employee engagement.You'llcreate opportunities for two-way engagement so that employees' voices are heard by senior leaders. WhatWe'reLooking For Senior levelinternal communications or engagement experience in digital, tech, ordata ledenvironments. Proven ability to design and implement communication strategies that engage diverse audiences. Exceptional written, visual, and verbal communication skills. Experience using digital engagement tools, metrics, and insights. Ability to manage multiple priorities in a fast-pacedenvironment. Creative, strategic thinker with a passion for culture, engagement, digital communities, and employee experience. Skilled at navigating complexity and leading through ambiguity. Enthusiastic about building community and enabling others to succeed. Passionate about people and making a difference. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: AWS is a significant growth area for us with a diverse and growing capability and we are looking for a Data Engineer with experience in AWS cloud technologies for ETL pipeline, data warehouse and data lake design/building and data movement. AWS data and analytics services (or open source equivalent) such as EMR, Glue, RedShift, Kinesis, Lambda, DynamoDB. What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. You'll work alongside colleagues from across PA - delivering transformative digital solutions to today's most complex business challenges. You'll be designing and building for the AWS cloud Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. You thrive in problem solving and analytical thinking You enjoy collaborating with multiple stakeholders in a fast paced environment Experience in the design and deployment of production data pipelines from ingestion to consumption within a big data architecture, using Java, Python, Scala, Spark, SQL. Experience performing tasks such as writing scripts, extracting data using APIs, writing SQL queries etc. Experience in processing large amounts of structured and unstructured data, including integrating data from multiple sources through ingestion and curation functions on AWS cloud using AWS native or custom programming. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (60 mins) Round 2: Either a competency or technical interview, whichever you didn't do at first round (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 17, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: AWS is a significant growth area for us with a diverse and growing capability and we are looking for a Data Engineer with experience in AWS cloud technologies for ETL pipeline, data warehouse and data lake design/building and data movement. AWS data and analytics services (or open source equivalent) such as EMR, Glue, RedShift, Kinesis, Lambda, DynamoDB. What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. You'll work alongside colleagues from across PA - delivering transformative digital solutions to today's most complex business challenges. You'll be designing and building for the AWS cloud Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. You thrive in problem solving and analytical thinking You enjoy collaborating with multiple stakeholders in a fast paced environment Experience in the design and deployment of production data pipelines from ingestion to consumption within a big data architecture, using Java, Python, Scala, Spark, SQL. Experience performing tasks such as writing scripts, extracting data using APIs, writing SQL queries etc. Experience in processing large amounts of structured and unstructured data, including integrating data from multiple sources through ingestion and curation functions on AWS cloud using AWS native or custom programming. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (60 mins) Round 2: Either a competency or technical interview, whichever you didn't do at first round (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Apply service design mindset and methods-research, synthesis, mapping, modelling, prototyping-based on what the context needs Plan and run interviews, workshops and desk research to build a clear picture of users, operations and constraints Turn complexity into clear insights and practical opportunities Co create future service options with stakeholders; facilitate alignment and decision making Choose the right level of fidelity to communicate how services work-from simple visually compelling design led narratives to detailed process models Test concepts through lightweight pilots, simulations or behavioural experiments. Use AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to accelerate sensemaking and option exploration Present implications and recommendations in straightforward, actionable terms for senior stakeholders Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. A systems oriented thinker who treats service design as a way of thinking, not a set of deliverables Confident conducting research and synthesising evidence into direction Skilled at communicating across operations, policy, product and technology-both technically and creatively to inspire and Comfortable challenging assumptions constructively and proposing alternatives. Curious and already integrating AI into analysis, synthesis or modelling Adaptable across roles - researcher, facilitator, modeller, prototyper - based on need. Adapt the approach to the situation; avoid rigid frameworks Use AI intentionally to speed analysis and broaden scenario exploration Produce outputs that teams use to make decisions and deliver change Guide teams through ambiguity with structure and plain language Work well in multidisciplinary teams and as an IC when the project requires it Keep focus on outcomes: better decisions, better services, better experiences. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Competency interview (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Apply service design mindset and methods-research, synthesis, mapping, modelling, prototyping-based on what the context needs Plan and run interviews, workshops and desk research to build a clear picture of users, operations and constraints Turn complexity into clear insights and practical opportunities Co create future service options with stakeholders; facilitate alignment and decision making Choose the right level of fidelity to communicate how services work-from simple visually compelling design led narratives to detailed process models Test concepts through lightweight pilots, simulations or behavioural experiments. Use AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to accelerate sensemaking and option exploration Present implications and recommendations in straightforward, actionable terms for senior stakeholders Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. A systems oriented thinker who treats service design as a way of thinking, not a set of deliverables Confident conducting research and synthesising evidence into direction Skilled at communicating across operations, policy, product and technology-both technically and creatively to inspire and Comfortable challenging assumptions constructively and proposing alternatives. Curious and already integrating AI into analysis, synthesis or modelling Adaptable across roles - researcher, facilitator, modeller, prototyper - based on need. Adapt the approach to the situation; avoid rigid frameworks Use AI intentionally to speed analysis and broaden scenario exploration Produce outputs that teams use to make decisions and deliver change Guide teams through ambiguity with structure and plain language Work well in multidisciplinary teams and as an IC when the project requires it Keep focus on outcomes: better decisions, better services, better experiences. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Competency interview (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Managing Consultant - Public Services - Complex Procurement We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a managing consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping the Public Services sector and tackling issues that impact our everyday lives. Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring. What You'll Do Lead delivery of complex commercial programmes Shape, lead and deliver large-scale procurements, commercial strategies and transactions across UK central government and arm's length bodies. Drive tangible impact for clients Provide insight, challenge and structure across complex commercial, contractual, sourcing and supplier management activities. Help clients solve problems that span commercial, operational and policy boundaries. Develop propositions and support practice growth Contribute to go to market activity and help evolve our PS commercial offerings in line with client demand and market trends. Qualifications What You'll Need Consulting background delivering public sector complex transactions under UK public procurement regs; able to operate as commercial business partner not just as a "procurement lead." Tech centric deal experience: Outsourcing, platforms/ERP, telecoms/emergency comms, or analogous "novel tech" procurements. End to end commercial lifecycle: Business case shaping, ITT and market engagement, evaluation design, negotiation, contract award, and mobilisation/implementation support. Numeracy & VFM judgement: Can design incentive compatible evaluations, quantify ROI, and structure performance regimes suppliers will sign up to and excel against. Stakeholder command: Comfortable with commercial directors, procurement lawyers, SROs, programme directors, technical leads, and supplier execs. Additional information Assessment process Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working - Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at
Apr 07, 2026
Full time
Managing Consultant - Public Services - Complex Procurement We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a managing consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping the Public Services sector and tackling issues that impact our everyday lives. Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring. What You'll Do Lead delivery of complex commercial programmes Shape, lead and deliver large-scale procurements, commercial strategies and transactions across UK central government and arm's length bodies. Drive tangible impact for clients Provide insight, challenge and structure across complex commercial, contractual, sourcing and supplier management activities. Help clients solve problems that span commercial, operational and policy boundaries. Develop propositions and support practice growth Contribute to go to market activity and help evolve our PS commercial offerings in line with client demand and market trends. Qualifications What You'll Need Consulting background delivering public sector complex transactions under UK public procurement regs; able to operate as commercial business partner not just as a "procurement lead." Tech centric deal experience: Outsourcing, platforms/ERP, telecoms/emergency comms, or analogous "novel tech" procurements. End to end commercial lifecycle: Business case shaping, ITT and market engagement, evaluation design, negotiation, contract award, and mobilisation/implementation support. Numeracy & VFM judgement: Can design incentive compatible evaluations, quantify ROI, and structure performance regimes suppliers will sign up to and excel against. Stakeholder command: Comfortable with commercial directors, procurement lawyers, SROs, programme directors, technical leads, and supplier execs. Additional information Assessment process Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working - Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at
