Hawk-Eye Innovations Ltd
Basingstoke, Hampshire
Java Test Automation Engineer Location: Hybrid working - minimum 2 days per week in the office Office locations: Basingstoke, London or Bristol Contract: Permanent, Full-Time Salary: £45,810 - £59,990 About the Role Hi, I'm Priyanka Mondal, QA Discipline Lead at Hawk-Eye Innovations. We're looking for a Java Test Automation Engineer to join our QA team, focusing on building and evolving scalable automation frameworks across cloud-based systems, microservices and APIs. This role sits within a modern, distributed environment, where quality, reliability and scalability are critical. You'll be working closely with engineers and product teams to design and implement robust automation solutions that integrate seamlessly into the development lifecycle. You'll start by contributing to and improving existing automation frameworks, with a focus on backend and API testing. Over time, you'll play a key role in shaping testing strategies across teams, helping drive consistency, scalability and best practice adoption. You won't be expected to know everything from day one. You'll work alongside experienced QA engineers and developers, getting hands-on with different technologies and systems as you build confidence in our platforms, workflows and testing approaches. Being UK-based helps in this role, as many of our teams are here. There will be opportunities to collaborate in person, whiteboard ideas, and gain a strong understanding of how our systems operate end to end. What You'll Be Doing Building and maintaining scalable automation frameworks for cloud-based, distributed systems and microservices architectures Designing and implementing automated tests using Java-based frameworks (e.g. JUnit, TestNG) Testing microservices, APIs and backend services using tools such as RestAssured or Karate Working closely with engineers developing cloud-native and on-prem applications (e.g. Java / Spring Boot microservices) Integrating automated tests into CI/CD pipelines to support continuous delivery in cloud environments Identifying gaps in current testing approaches and suggesting improvements Supporting end-to-end and cross-system testing across web, backend and data layers Contributing to best practices in automation, test design and quality engineering Promoting a culture of quality and continuous improvement across teams Skills, Knowledge and Experience Strong experience with Java and building automation frameworks for backend systems Experience with tools such as JUnit, TestNG, RestAssured or Karate Good understanding of RESTful APIs and microservice architectures Experience working in cloud-based environments (e.g. AWS) and distributed systems Solid knowledge of core Java fundamentals (OOP, collections, exception handling) Experience integrating automated tests into CI/CD pipelines Understanding of test design principles and maintainable automation practices Exposure to end-to-end and UI testing approaches Strong problem-solving skills and a proactive mindset Nice to Have Experience with BDD-style testing frameworks Exposure to both cloud-native and on-prem architectures Understanding of testing strategies across multiple layers (frontend, backend, data) Our QA Team Our QA team plays a key role in testing the technology behind everything we deliver, from officiating systems to broadcast tools and data platforms. We work across a wide range of areas including computer vision, machine learning, cloud platforms, video systems and data science. A big part of what we do is supporting tracking technology across sports like tennis, cricket, football and US sports, building systems that handle real-time data, low latency processing and complex distributed architectures. Team Culture We're a team that values openness, collaboration and continuous learning. We challenge each other through code reviews, share knowledge across teams and encourage people to take ownership while still working closely together. There are no strict silos, people move across areas, learn new things and grow over time. Tech Stack (You'll Be Around) Java (Core Java, JUnit, TestNG, RestAssured, Karate) Spring Boot microservices AWS (EC2, ECS, S3, RDS) CI/CD (Jenkins, GitHub Actions) Docker Testing tools such as Postman, Cypress, Selenium, Pytest Benefits United Kingdom Annual Leave: 25 days (excluding bank holidays) Enhanced Pension Scheme: 5% matching Flexible Working: Hybrid model (minimum 2 days per week in the office) Wellness: Complimentary Unmind app, onsite gym (Basingstoke) Exclusive Perks: Access to sporting events and tickets, Sony Group company discounts Hungary Annual Leave: Standard according to local labour law Flexible Working: Hybrid model (2 days per week in the office) Exclusive Perks: Access to sporting events and tickets, Sony Group company discounts Additional Benefits: Cafeteria options (SZÉP Card, Nursery & Kindergarten contributions, Annual MOL Bubi Pass), private medical insurance, life and accident insurance, MindentMent Dental Clinic discounts, seniority awards, and an Employee Assistance Program About Us Hawk-Eye Innovations, a Sony company, is a world leader in sports technology. We deliver sophisticated officiating, broadcast and player tracking solutions across more than 25 international sports. Each year, our technology supports over 30,000 events in over 500 stadiums across 90 countries. Equal Opportunity Statement As an active part of a culturally and socially diverse society, Sony Sports Businesses aims to build a workforce that is diverse and inclusive. Sony Sports Businesses is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and treat all employees and applicants fairly, based on their skills, qualifications and professional experience. Our commitment is to provide a respectful and inclusive environment where people can contribute, develop and succeed.
Java Test Automation Engineer Location: Hybrid working - minimum 2 days per week in the office Office locations: Basingstoke, London or Bristol Contract: Permanent, Full-Time Salary: £45,810 - £59,990 About the Role Hi, I'm Priyanka Mondal, QA Discipline Lead at Hawk-Eye Innovations. We're looking for a Java Test Automation Engineer to join our QA team, focusing on building and evolving scalable automation frameworks across cloud-based systems, microservices and APIs. This role sits within a modern, distributed environment, where quality, reliability and scalability are critical. You'll be working closely with engineers and product teams to design and implement robust automation solutions that integrate seamlessly into the development lifecycle. You'll start by contributing to and improving existing automation frameworks, with a focus on backend and API testing. Over time, you'll play a key role in shaping testing strategies across teams, helping drive consistency, scalability and best practice adoption. You won't be expected to know everything from day one. You'll work alongside experienced QA engineers and developers, getting hands-on with different technologies and systems as you build confidence in our platforms, workflows and testing approaches. Being UK-based helps in this role, as many of our teams are here. There will be opportunities to collaborate in person, whiteboard ideas, and gain a strong understanding of how our systems operate end to end. What You'll Be Doing Building and maintaining scalable automation frameworks for cloud-based, distributed systems and microservices architectures Designing and implementing automated tests using Java-based frameworks (e.g. JUnit, TestNG) Testing microservices, APIs and backend services using tools such as RestAssured or Karate Working closely with engineers developing cloud-native and on-prem applications (e.g. Java / Spring Boot microservices) Integrating automated tests into CI/CD pipelines to support continuous delivery in cloud environments Identifying gaps in current testing approaches and suggesting improvements Supporting end-to-end and cross-system testing across web, backend and data layers Contributing to best practices in automation, test design and quality engineering Promoting a culture of quality and continuous improvement across teams Skills, Knowledge and Experience Strong experience with Java and building automation frameworks for backend systems Experience with tools such as JUnit, TestNG, RestAssured or Karate Good understanding of RESTful APIs and microservice architectures Experience working in cloud-based environments (e.g. AWS) and distributed systems Solid knowledge of core Java fundamentals (OOP, collections, exception handling) Experience integrating automated tests into CI/CD pipelines Understanding of test design principles and maintainable automation practices Exposure to end-to-end and UI testing approaches Strong problem-solving skills and a proactive mindset Nice to Have Experience with BDD-style testing frameworks Exposure to both cloud-native and on-prem architectures Understanding of testing strategies across multiple layers (frontend, backend, data) Our QA Team Our QA team plays a key role in testing the technology behind everything we deliver, from officiating systems to broadcast tools and data platforms. We work across a wide range of areas including computer vision, machine learning, cloud platforms, video systems and data science. A big part of what we do is supporting tracking technology across sports like tennis, cricket, football and US sports, building systems that handle real-time data, low latency processing and complex distributed architectures. Team Culture We're a team that values openness, collaboration and continuous learning. We challenge each other through code reviews, share knowledge across teams and encourage people to take ownership while still working closely together. There are no strict silos, people move across areas, learn new things and grow over time. Tech Stack (You'll Be Around) Java (Core Java, JUnit, TestNG, RestAssured, Karate) Spring Boot microservices AWS (EC2, ECS, S3, RDS) CI/CD (Jenkins, GitHub Actions) Docker Testing tools such as Postman, Cypress, Selenium, Pytest Benefits United Kingdom Annual Leave: 25 days (excluding bank holidays) Enhanced Pension Scheme: 5% matching Flexible Working: Hybrid model (minimum 2 days per week in the office) Wellness: Complimentary Unmind app, onsite gym (Basingstoke) Exclusive Perks: Access to sporting events and tickets, Sony Group company discounts Hungary Annual Leave: Standard according to local labour law Flexible Working: Hybrid model (2 days per week in the office) Exclusive Perks: Access to sporting events and tickets, Sony Group company discounts Additional Benefits: Cafeteria options (SZÉP Card, Nursery & Kindergarten contributions, Annual MOL Bubi Pass), private medical insurance, life and accident insurance, MindentMent Dental Clinic discounts, seniority awards, and an Employee Assistance Program About Us Hawk-Eye Innovations, a Sony company, is a world leader in sports technology. We deliver sophisticated officiating, broadcast and player tracking solutions across more than 25 international sports. Each year, our technology supports over 30,000 events in over 500 stadiums across 90 countries. Equal Opportunity Statement As an active part of a culturally and socially diverse society, Sony Sports Businesses aims to build a workforce that is diverse and inclusive. Sony Sports Businesses is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and treat all employees and applicants fairly, based on their skills, qualifications and professional experience. Our commitment is to provide a respectful and inclusive environment where people can contribute, develop and succeed.
OpenBinacle Group
Director, Country Coordinator - Canada (M/F) - DCC01OB OpenBinacle Country Coordinators (Directors) in Artificial Intelligence, Engineering, and Language Technology OpenBinacle is developing next-generation technologies in Artificial Intelligence (AI), 6G mobile communication networks and systems, optical networks, satellite communications, multimedia and mobile systems, radio access networks, city and local networks, broadcasting systems, navigation systems, sensor and IoT systems, and radar systems. In addition, OpenBinacle is a leading Pan-African AI and language technology platform advancing innovation in Natural Language Processing (NLP), machine translation, and African language digital infrastructure. Through a robust network of research partners, developers, and universities across the continent, we are committed to empowering African languages and building scalable AI ecosystems. Position Announcement: As part of our global expansion strategy, OpenBinacle is recruiting distinguished academic leaders to serve as Country Coordinators (Directors) in strategic markets, including Canada and around the world. Role Overview: OpenBinacle is seeking a Country Director / Coordinator to represent the organization in their respective country. As a Country Coordinator, you will serve as OpenBinacle's official academic and institutional representative, leading: national academic partnerships AI and engineering research collaborations technology ecosystem development the adoption and deployment of OpenBinacle technologies You will serve as the primary liaison between OpenBinacle Global Headquarters and your country's universities, research institutions, and government agencies. This position requires visionary leadership, academic excellence, and a pioneering spirit to help advance the global development of AI, language technologies, and next-generation communication systems. So, bring your leadership and pioneering spirit. Strategic Leadership Responsibilities Country Coordinators will be expected to: Establish and lead national academic partnerships Promote AI and language technology research collaborations Support the adoption of OpenBinacle technologies within universities and national innovation ecosystems Facilitate collaboration between OpenBinacle Global Headquarters and national academic institutions Support the development of national research networks and innovation ecosystemsRepresent OpenBinacle at academic, government, and international technology forums Eligibility and Qualifications: OpenBinacle seeks highly accomplished academic leaders with demonstrated excellence in research, innovation, and institutional leadership. Candidates should possess a distinguished record of scholarly research, publications, and academic leadership. Applicants must demonstrate: Experience in international research programs or global technology initiatives Experience supervising PhD candidates and leading research laboratories Contributions to policy development, innovation ecosystems, or national research programs Strong international academic and institutional networks Academic Rank Applicants must hold one of the following academic positions at a recognized university or research institution: Full Professor, or Associate Professor with a PhD and a strong international research profile, or Senior Research Scientist / Principal Investigator at a recognized research institute. Research and Leadership Experience Applicants should demonstrate: A strong international publication record in reputable journals or conferences Experience leading or participating in major research projects or academic consortiaEstablished collaborations with universities, research institutes, or government agencies Proven ability to develop research partnerships and interdisciplinary initiatives Experience in Artificial Intelligence, language technologies, communications engineering, or digital language infrastructure will be considered a significant advantage. Educational Background Applicants must hold a PhD or equivalent doctoral degree in a relevant discipline, including but not limited to: Mathematics and Theoretical Foundations Mathematics Applied Mathematics Statistics Mathematical Modeling Artificial Intelligence and Data Sciences Data Science Natural Language Processing (NLP) Knowledge Representation and Reasoning Computer and Information Sciences Computer Science Software Engineering Information Engineering Information Systems Distributed Systems Cloud Computing Engineering and Communication Systems Electrical and Electronic Engineering Telecommunications Engineering Communications Engineering Optical Communications Engineering Signal Processing Embedded Systems Engineering Robotics and Intelligent Systems Speech and Language Technologies Speech Recognition Language and Linguistics Morpho-Syntax Phonetics and Phonology Semantics and Pragmatics Language Technology Humanities and Social Sciences (Relevant to Language Ecosystems) Digital Humanities Anthropology (especially Linguistic Anthropology) African Studies Language Policy and Planning Benefits and Global Recognition : Country Coordinators will participate in OpenBinacle's national innovation and growth framework, which includes performance-based incentives linked to the development and adoption of OpenBinacle technologies within their designated country. These incentives recognize leadership in ecosystem development, strategic partnerships, and national technology deployment. Specific details of the national partnership framework and incentive structure will be communicated to selected candidates during the appointment process. Selected candidates may also participate in future OpenBinacle research initiatives, technology partnerships, and innovation ventures, reinforcing their position as founding academic leaders in the global OpenBinacle network. Application Procedure If you are the right candidate for this position, please submit the following documents to emailprotected using the subject: Director, Country Coordinator - Canada - DCC01OB : Statement of Interest (1-2 pages) Proof of Academic Appointment Selected Publications (optional) Press: For more information about our press release, please visit our press center. You can also send enquiries to emailprotected
Director, Country Coordinator - Canada (M/F) - DCC01OB OpenBinacle Country Coordinators (Directors) in Artificial Intelligence, Engineering, and Language Technology OpenBinacle is developing next-generation technologies in Artificial Intelligence (AI), 6G mobile communication networks and systems, optical networks, satellite communications, multimedia and mobile systems, radio access networks, city and local networks, broadcasting systems, navigation systems, sensor and IoT systems, and radar systems. In addition, OpenBinacle is a leading Pan-African AI and language technology platform advancing innovation in Natural Language Processing (NLP), machine translation, and African language digital infrastructure. Through a robust network of research partners, developers, and universities across the continent, we are committed to empowering African languages and building scalable AI ecosystems. Position Announcement: As part of our global expansion strategy, OpenBinacle is recruiting distinguished academic leaders to serve as Country Coordinators (Directors) in strategic markets, including Canada and around the world. Role Overview: OpenBinacle is seeking a Country Director / Coordinator to represent the organization in their respective country. As a Country Coordinator, you will serve as OpenBinacle's official academic and institutional representative, leading: national academic partnerships AI and engineering research collaborations technology ecosystem development the adoption and deployment of OpenBinacle technologies You will serve as the primary liaison between OpenBinacle Global Headquarters and your country's universities, research institutions, and government agencies. This position requires visionary leadership, academic excellence, and a pioneering spirit to help advance the global development of AI, language technologies, and next-generation communication systems. So, bring your leadership and pioneering spirit. Strategic Leadership Responsibilities Country Coordinators will be expected to: Establish and lead national academic partnerships Promote AI and language technology research collaborations Support the adoption of OpenBinacle technologies within universities and national innovation ecosystems Facilitate collaboration between OpenBinacle Global Headquarters and national academic institutions Support the development of national research networks and innovation ecosystemsRepresent OpenBinacle at academic, government, and international technology forums Eligibility and Qualifications: OpenBinacle seeks highly accomplished academic leaders with demonstrated excellence in research, innovation, and institutional leadership. Candidates should possess a distinguished record of scholarly research, publications, and academic leadership. Applicants must demonstrate: Experience in international research programs or global technology initiatives Experience supervising PhD candidates and leading research laboratories Contributions to policy development, innovation ecosystems, or national research programs Strong international academic and institutional networks Academic Rank Applicants must hold one of the following academic positions at a recognized university or research institution: Full Professor, or Associate Professor with a PhD and a strong international research profile, or Senior Research Scientist / Principal Investigator at a recognized research institute. Research and Leadership Experience Applicants should demonstrate: A strong international publication record in reputable journals or conferences Experience leading or participating in major research projects or academic consortiaEstablished collaborations with universities, research institutes, or government agencies Proven ability to develop research partnerships and interdisciplinary initiatives Experience in Artificial Intelligence, language technologies, communications engineering, or digital language infrastructure will be considered a significant advantage. Educational Background Applicants must hold a PhD or equivalent doctoral degree in a relevant discipline, including but not limited to: Mathematics and Theoretical Foundations Mathematics Applied Mathematics Statistics Mathematical Modeling Artificial Intelligence and Data Sciences Data Science Natural Language Processing (NLP) Knowledge Representation and Reasoning Computer and Information Sciences Computer Science Software Engineering Information Engineering Information Systems Distributed Systems Cloud Computing Engineering and Communication Systems Electrical and Electronic Engineering Telecommunications Engineering Communications Engineering Optical Communications Engineering Signal Processing Embedded Systems Engineering Robotics and Intelligent Systems Speech and Language Technologies Speech Recognition Language and Linguistics Morpho-Syntax Phonetics and Phonology Semantics and Pragmatics Language Technology Humanities and Social Sciences (Relevant to Language Ecosystems) Digital Humanities Anthropology (especially Linguistic Anthropology) African Studies Language Policy and Planning Benefits and Global Recognition : Country Coordinators will participate in OpenBinacle's national innovation and growth framework, which includes performance-based incentives linked to the development and adoption of OpenBinacle technologies within their designated country. These incentives recognize leadership in ecosystem development, strategic partnerships, and national technology deployment. Specific details of the national partnership framework and incentive structure will be communicated to selected candidates during the appointment process. Selected candidates may also participate in future OpenBinacle research initiatives, technology partnerships, and innovation ventures, reinforcing their position as founding academic leaders in the global OpenBinacle network. Application Procedure If you are the right candidate for this position, please submit the following documents to emailprotected using the subject: Director, Country Coordinator - Canada - DCC01OB : Statement of Interest (1-2 pages) Proof of Academic Appointment Selected Publications (optional) Press: For more information about our press release, please visit our press center. You can also send enquiries to emailprotected
Associated Press
Select how often (in days) to receive an alert: Vice President, Global Video & Technology Operations The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP's global video delivery, broadcast infrastructure, and enterprise technology services. This executive combines strategic leadership with extensive hands on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high pressure operating environments while driving innovation, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP's mission supporting both editorial excellence and business growth. What you will do: This role is at the heart of AP's transformation - bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation. Candidates will combine deep technical mastery with strategic, people centered leadership and strong cross functional collaboration attitude that inspires teams and strengthens AP's position as the world's most reliable news source. 1. Global Video Operations Oversee AP's video supply chain for both live and file based content - from camera and ingest, to production, packaging and global distribution. Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world class standards for availability and resilience. Lead the modernization of video technologies, accelerating the transition to IP and cloud based workflows, while integrating AI automation across the video lifecycle. Partner with Editorial leadership to align technical infrastructure with storytelling needs and real time coverage demands. 2. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation. Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP's senior leadership and customers. 3. Global Support Services Oversee AP's global technical support ecosystem - including customer facing helpdesk, employee support, and bureau level field services. Modernize support through automation, AI assisted workflows, and self service capabilities. Ensure consistent desk side delivery excellence across AP's global network of bureaus and newsrooms. Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage. 4. Enterprise Productivity & Collaboration Platforms Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems. Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools. Manage deployment and training for AI powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP. Supervise the provisioning of technology solutions for field photographers and video journalists. Serve as a strategic advisor to the CTO on global technology operations and video strategy. Build a culture of innovation, accountability, and service excellence across diverse, global teams. Manage multimillion dollar operational and capital budgets, leading vendor sourcing, RFPs, and contract negotiations to optimize performance and cost. Foster collaborative relationships with AP's Editorial, Product, and Business teams to align operational priorities with enterprise strategy. Who you are: 10+ years of senior leadership experience in global technology or broadcast operations within a 24/7 media, broadcast, or digital content organization. Proven hands on expertise in digital video operations and broadcast engineering, including live event production, IP workflows, and cloud based distribution systems. Strong command of modern IT Service Management (ITSM) and operational excellence frameworks that blend automation, human support, and security. Experience in AI driven workflow transformation and adoption of next generation productivity and collaboration tools. Demonstrated ability to lead complex, geographically dispersed teams through change in challenging, high pressure environments and manage large scale, mission critical operations with precision and empathy. Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear business narratives. Strong financial and vendor management acumen. Bachelor's degree in Computer Science, Engineering, or a related field (MBA or equivalent executive experience preferred). Willingness to travel internationally to support operations, bureaus, and live events. Additional Information This is a hybrid role, with in office presence required for at least three days per week. International travel will be required to support operations, bureaus, customers, and global events. Applicants must be eligible to work in the UK or able to obtain UK work authorization. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Select how often (in days) to receive an alert: Vice President, Global Video & Technology Operations The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP's global video delivery, broadcast infrastructure, and enterprise technology services. This executive combines strategic leadership with extensive hands on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high pressure operating environments while driving innovation, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP's mission supporting both editorial excellence and business growth. What you will do: This role is at the heart of AP's transformation - bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation. Candidates will combine deep technical mastery with strategic, people centered leadership and strong cross functional collaboration attitude that inspires teams and strengthens AP's position as the world's most reliable news source. 1. Global Video Operations Oversee AP's video supply chain for both live and file based content - from camera and ingest, to production, packaging and global distribution. Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world class standards for availability and resilience. Lead the modernization of video technologies, accelerating the transition to IP and cloud based workflows, while integrating AI automation across the video lifecycle. Partner with Editorial leadership to align technical infrastructure with storytelling needs and real time coverage demands. 2. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation. Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP's senior leadership and customers. 3. Global Support Services Oversee AP's global technical support ecosystem - including customer facing helpdesk, employee support, and bureau level field services. Modernize support through automation, AI assisted workflows, and self service capabilities. Ensure consistent desk side delivery excellence across AP's global network of bureaus and newsrooms. Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage. 4. Enterprise Productivity & Collaboration Platforms Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems. Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools. Manage deployment and training for AI powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP. Supervise the provisioning of technology solutions for field photographers and video journalists. Serve as a strategic advisor to the CTO on global technology operations and video strategy. Build a culture of innovation, accountability, and service excellence across diverse, global teams. Manage multimillion dollar operational and capital budgets, leading vendor sourcing, RFPs, and contract negotiations to optimize performance and cost. Foster collaborative relationships with AP's Editorial, Product, and Business teams to align operational priorities with enterprise strategy. Who you are: 10+ years of senior leadership experience in global technology or broadcast operations within a 24/7 media, broadcast, or digital content organization. Proven hands on expertise in digital video operations and broadcast engineering, including live event production, IP workflows, and cloud based distribution systems. Strong command of modern IT Service Management (ITSM) and operational excellence frameworks that blend automation, human support, and security. Experience in AI driven workflow transformation and adoption of next generation productivity and collaboration tools. Demonstrated ability to lead complex, geographically dispersed teams through change in challenging, high pressure environments and manage large scale, mission critical operations with precision and empathy. Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear business narratives. Strong financial and vendor management acumen. Bachelor's degree in Computer Science, Engineering, or a related field (MBA or equivalent executive experience preferred). Willingness to travel internationally to support operations, bureaus, and live events. Additional Information This is a hybrid role, with in office presence required for at least three days per week. International travel will be required to support operations, bureaus, customers, and global events. Applicants must be eligible to work in the UK or able to obtain UK work authorization. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.