Chief Executive Officer Location: North East UK Reporting to: Board of Directors Package: Circa £90k Car Allowance Benefits Equity Options Our client is a well-established, independent provider delivering high-quality community-based health and social care services. Their mission is to support some of the most vulnerable members of society, empowering individuals to achieve greater independence and re click apply for full job details
Apr 23, 2026
Full time
Chief Executive Officer Location: North East UK Reporting to: Board of Directors Package: Circa £90k Car Allowance Benefits Equity Options Our client is a well-established, independent provider delivering high-quality community-based health and social care services. Their mission is to support some of the most vulnerable members of society, empowering individuals to achieve greater independence and re click apply for full job details
Administrator Company Secretarial Administrator Location: Cambridge (Agile Working Available). Salary: Up to £29,000 per annum + Excellent Benefits. Work Pattern: Monday - Friday, 9:00am to 5:30pm The Opportunity Are you a detail-oriented administrator looking to build a career with a national leader? We are an award-winning property services group, officially certified as one of the "Great Places to Work UK." We are looking for a proactive Administrator to join the team as a Company Secretarial Administrator in Cambridge. This is a fantastic entry point into the world of corporate governance and property law. Whether you have experience in the sector or are a skilled administrator looking for a new challenge, we offer a structured development path and regular salary reviews to ensure your hard work is rewarded. The Benefits Agile Working: Enjoy a blend of office and home working following your initial 3-month training period. Career Growth: Dedicated support for professional qualifications and clear internal progression routes. Environment: Join a supportive, 650-strong team that values collaboration and employee well-being. Stability: Work for a well-established group with over 30 years of industry expertise. Your Role As a vital part of our Secretarial Department, you will handle a variety of administrative and compliance-based tasks to support our clients. Your day-to-day will include: Compliance Administration: Preparing and issuing formal meeting notices and filing annual statements with Companies House. Data Management: Maintain accurate digital records, update director appointments/resignations, and manage internal databases. Client On boarding: Issuing welcome packs and correspondence to new stakeholders and property owners. Documentation: Scan, save, and organise financial accounts and legal documents. Enquiry Handling: Managing incoming mail and performing administrative searches via the Land Registry. About You We are looking for a "can-do" professional who enjoys a fast-paced environment. To be successful, you should have: Strong Literacy & Numeracy: GCSE Grades A-C (or equivalent) in English and Maths. Tech Savvy: Confident using IT systems and learning new software quickly. Organisational Skills: The ability to prioritise your own workload and meet deadlines under pressure. Communication: A diplomatic approach with the ability to take clear instructions and work effectively within a team For further detail on this new and exciting opening, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 23, 2026
Full time
Administrator Company Secretarial Administrator Location: Cambridge (Agile Working Available). Salary: Up to £29,000 per annum + Excellent Benefits. Work Pattern: Monday - Friday, 9:00am to 5:30pm The Opportunity Are you a detail-oriented administrator looking to build a career with a national leader? We are an award-winning property services group, officially certified as one of the "Great Places to Work UK." We are looking for a proactive Administrator to join the team as a Company Secretarial Administrator in Cambridge. This is a fantastic entry point into the world of corporate governance and property law. Whether you have experience in the sector or are a skilled administrator looking for a new challenge, we offer a structured development path and regular salary reviews to ensure your hard work is rewarded. The Benefits Agile Working: Enjoy a blend of office and home working following your initial 3-month training period. Career Growth: Dedicated support for professional qualifications and clear internal progression routes. Environment: Join a supportive, 650-strong team that values collaboration and employee well-being. Stability: Work for a well-established group with over 30 years of industry expertise. Your Role As a vital part of our Secretarial Department, you will handle a variety of administrative and compliance-based tasks to support our clients. Your day-to-day will include: Compliance Administration: Preparing and issuing formal meeting notices and filing annual statements with Companies House. Data Management: Maintain accurate digital records, update director appointments/resignations, and manage internal databases. Client On boarding: Issuing welcome packs and correspondence to new stakeholders and property owners. Documentation: Scan, save, and organise financial accounts and legal documents. Enquiry Handling: Managing incoming mail and performing administrative searches via the Land Registry. About You We are looking for a "can-do" professional who enjoys a fast-paced environment. To be successful, you should have: Strong Literacy & Numeracy: GCSE Grades A-C (or equivalent) in English and Maths. Tech Savvy: Confident using IT systems and learning new software quickly. Organisational Skills: The ability to prioritise your own workload and meet deadlines under pressure. Communication: A diplomatic approach with the ability to take clear instructions and work effectively within a team For further detail on this new and exciting opening, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Apr 23, 2026
Full time
Eden Brown Synergy are working with an infrastructure, construction and railway transportation organisation who are looking for an experienced Senior Cost Manager on a permanent basis. The role is full time, to start ASAP and paying up to £77,028 per annum (there is also a 20% uplift on the salary for salary top up, pension top up or income protection) so up to £92,433.60 The role is based in Birmingham City Centre and they offer hybrid working of 3 days in the office and 2 days from home. Job purpose This role is responsible for working with the Head of Cost at a Programme and Contract level. This includes supporting the management of budgets, actual costs, forecasts and Earned Value Management (EVM) to support the successful delivery of the completed transport works. Role of Directorate/Department The Programme Management Office (PMO) is responsible for cost management & estimating, risk management, schedule management and integration, performance reporting, tools and systems and project management capability across the organisation and both Phase One and Phase Two. The PMO supports and enables delivery through the provision of specialist resources and services into Phase One and Phase Two Project Controls, and by centrally defining and implementing core project controls processes and standards. Accountabilities To be accountable for leading on the analysis and verification of programme and contract phase level cost performance and ensuring the data accurately reflects the current programme performance for onwards reporting. To be accountable for leading on the validation of cost performance data submitted by delivery teams as part of communicating overall programme performance to Project Controls and Programme Management Office. To be responsible for supporting the Head of Cost in the management of the cost performance team, setting key time and quality targets and providing specialist advice where required. To be responsible for ensuring adherence with cost performance processes and procedures across the respective programme and also, for storing and maintaining data and documents accurately within the corporate systems. To be accountable for communicating key updates to the cost performance team and ensuring they are aligned to current business process and ways of working. To be responsible for working closely with the Areas' to develop a series of defined work-streams to progressively enhance cost performance capabilities within the Phase. To have accountability for leading on the continuous improvement of the Cost Performance function within the Phase One programme and ensure that lessons learnt are captured and presented back to the team and to implement governance processes and review policies in order to ensure they are in line with strategic business objectives. Lead on resolving system technical queries for the delivery teams, including 3rd Party Income Accounts, EVM, Inflation/Deflation Support the Cost alignment with Finance with uWBS implementation, Quarterly forecasts, monthly updates for Indirects and other portfolios Lead on systemising the new business requirements, test and implement them in the cost management and interfacing functions Required criteria Skills: Stakeholder management - ability to manage multiple stakeholders within a matrix environment, including the facilitation of stakeholder meetings and information flow. Able to solve problems with attention to detail. Able to provide clarity, direction and motivation to a team. Communication skills - clear communicator with the ability to deliver clear presentations which engage and influence colleagues and external stakeholders at all levels. Knowledge: Knowledge of Project Controls and Cost processes and how these operate within complex organisations. Knowledge and commercial awareness of multiple construction contract types (including, NEC contracts, amendments, early warning notices and the work flows of communications between contractor and client) and their respective benefits to client organisations. Knowledge of the core Project Controls disciplines, including Schedule Management, Change Management and Risk Management. Knowledge of baseline development and maintenance of baselines on a major programme. Type of experience: Experience in the management of Cost and Performance and project controls within a major project. Experience in the core project controls functions, including baseline maintenance, schedule management, cost performance, change management, risk management, performance reporting and document control. Experience in managing and producing performance reports that summarise cost performance, including: Budgets, Earned Value Management (EVM) and forecasts on major projects. Experience in the management and control of cost management systems (e.g. Contruent, Ecosys, Cobra etc.). Please only apply for this role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: US Enrolled Agent (EA) and ATT qualifications required as a minimum. A broad base of US and UK private client experience working with UHNW families and their family offices Strong experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Experiences and ability to lead projects in resolving US and foreign trust matters for settlors and beneficiaries. The passion to develop and lead a specialist trust and estate group within the US/UK Private Client practice You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. Good deal of advisory experience and will likely be found in HNW teams. Responsibilities: Signing out tax Forms 1040, 1040NR, 3520's etc Leading client relationships with a proactive advisory approach and a strong, adaptable manner to suit an eclectic and demanding client base A reputation in the marketplace and familiarity working in conjunction with lawyers, wealth advisers and other professionals that support UHNW individuals with US aspects to their lives In depth experience working with families on dual US/UK succession planning, including advising on trusts, alternate structuring, and estates Wide experiences with the use of the UK/US treaty in detail Advanced understanding of complex foreign tax credit scenarios and planning solutions. A strong understanding of pre US and pre UK residency tax planning Experience of presenting internally and externally on topics pertinent to US PCS tax matters The individual would be able to form strong collaborative relationships with other teams in projects A desire for continual learning, assisting in training and inculcating US advisory skills, and development in the junior members of the team Good people management skills and an ability to actively support and influence the continual improvement in efficiencies and the evolution of the US PCS strategic offering in line with the wider firm initiatives. A successful candidate would have a drive for finding practical solutions, an ability to collaborate and the initiative and resilience to persevere with challenging work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: US Enrolled Agent (EA) and ATT qualifications required as a minimum. A broad base of US and UK private client experience working with UHNW families and their family offices Strong experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Experiences and ability to lead projects in resolving US and foreign trust matters for settlors and beneficiaries. The passion to develop and lead a specialist trust and estate group within the US/UK Private Client practice You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. Good deal of advisory experience and will likely be found in HNW teams. Responsibilities: Signing out tax Forms 1040, 1040NR, 3520's etc Leading client relationships with a proactive advisory approach and a strong, adaptable manner to suit an eclectic and demanding client base A reputation in the marketplace and familiarity working in conjunction with lawyers, wealth advisers and other professionals that support UHNW individuals with US aspects to their lives In depth experience working with families on dual US/UK succession planning, including advising on trusts, alternate structuring, and estates Wide experiences with the use of the UK/US treaty in detail Advanced understanding of complex foreign tax credit scenarios and planning solutions. A strong understanding of pre US and pre UK residency tax planning Experience of presenting internally and externally on topics pertinent to US PCS tax matters The individual would be able to form strong collaborative relationships with other teams in projects A desire for continual learning, assisting in training and inculcating US advisory skills, and development in the junior members of the team Good people management skills and an ability to actively support and influence the continual improvement in efficiencies and the evolution of the US PCS strategic offering in line with the wider firm initiatives. A successful candidate would have a drive for finding practical solutions, an ability to collaborate and the initiative and resilience to persevere with challenging work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
Apr 23, 2026
Contractor
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
Head of Finance (12-month FTC) International Design Consultancy London / Hybrid The Client Harmonic are delighted to be working with a purpose-led design business in their search for a Head of Finance to cover a maternity period of 12 to 16 months. They work across multiple UK and international offices, and are recognised for their values-led approach to design, fostering a culture of close collaboration and welcoming new ideas from all levels and functions. The business is based out of a gorgeous London HQ, where the finance team sit at the core of strategic operations. They are a sociable, tight-knit business looking for a finance leader who will be strategically influential, while running the day-to-day finance function. This is a role in finance working alongside the CEO and Board. The Role The business is looking for a seasoned finance professional who loves working in creative environments and working closely with Directors and non-finance stakeholders. You'll take full ownership of the finance function, delivering financial information to the senior team while strengthening processes, controls, and reporting. This is a broad, high impact role which combines strategic input with commercial oversight. You'll directly manage a team of 4, bringing their skills to the forefront and maintaining a smooth running function. You'll oversee commercial finance and FP&A, audit and compliance, management reporting, and financial strategy coupled with board support. This is a great opportunity for a Financial Controller or Head of Finance with experience in an international service-led SME to make an impact and be part of a business helping shape the future of design. Responsibilities Act as a key advisor to the CEO and Board, providing clear financial insight to support decision-making and long-term planning. Prepare and present board-level reporting, including performance analysis, forecasts, and key risks. Lead, manage, and develop the finance team, setting clear objectives and ensuring consistent delivery across all areas of the function. Oversee monthly management accounts, ensuring accuracy and meaningful commentary on business performance. Own the budgeting and forecasting process, working closely with budget holders to monitor performance and challenge variances. Monitor financial performance, cash flow, and working capital, ensuring appropriate controls are in place. Oversee international group accounting, including consolidation and compliance across overseas entities. Lead the year-end process, including statutory accounts preparation and managing the external audit. Ensure compliance with all financial, statutory, and regulatory requirements, maintaining robust controls and processes. Oversee payroll, pensions, and partner-related financial matters, ensuring accuracy and compliance. Drive improvements in systems, processes, and reporting to improve efficiency and clarity. Work closely with stakeholders across the business, supporting both operational and strategic priorities. What our client needs to see (essential): ACA / ACCA / CIMA Qualified Experience in an international professional service / service based business (consultancy, marketing, advertising, design, media, engineering, construction, architecture, interior design, creative services) Proven experience in a senior finance leadership role, with strong exposure to board-level stakeholders and finance business partnering Strong technical grounding across financial reporting, audit, and controls Experience managing and developing finance teams What our client would like to see (non-essential): Experience within a creative services environment A track record of improving systems, processes, or reporting frameworks Comfort operating in a partnership or founder-led business in a role Salary: £75,000 - £80,000 + company benefits Location: London (3 days in-office) Contract: 12-16 month Fixed Term Contract Start date: Mid-May / Early June ideal At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Apr 23, 2026
Full time
Head of Finance (12-month FTC) International Design Consultancy London / Hybrid The Client Harmonic are delighted to be working with a purpose-led design business in their search for a Head of Finance to cover a maternity period of 12 to 16 months. They work across multiple UK and international offices, and are recognised for their values-led approach to design, fostering a culture of close collaboration and welcoming new ideas from all levels and functions. The business is based out of a gorgeous London HQ, where the finance team sit at the core of strategic operations. They are a sociable, tight-knit business looking for a finance leader who will be strategically influential, while running the day-to-day finance function. This is a role in finance working alongside the CEO and Board. The Role The business is looking for a seasoned finance professional who loves working in creative environments and working closely with Directors and non-finance stakeholders. You'll take full ownership of the finance function, delivering financial information to the senior team while strengthening processes, controls, and reporting. This is a broad, high impact role which combines strategic input with commercial oversight. You'll directly manage a team of 4, bringing their skills to the forefront and maintaining a smooth running function. You'll oversee commercial finance and FP&A, audit and compliance, management reporting, and financial strategy coupled with board support. This is a great opportunity for a Financial Controller or Head of Finance with experience in an international service-led SME to make an impact and be part of a business helping shape the future of design. Responsibilities Act as a key advisor to the CEO and Board, providing clear financial insight to support decision-making and long-term planning. Prepare and present board-level reporting, including performance analysis, forecasts, and key risks. Lead, manage, and develop the finance team, setting clear objectives and ensuring consistent delivery across all areas of the function. Oversee monthly management accounts, ensuring accuracy and meaningful commentary on business performance. Own the budgeting and forecasting process, working closely with budget holders to monitor performance and challenge variances. Monitor financial performance, cash flow, and working capital, ensuring appropriate controls are in place. Oversee international group accounting, including consolidation and compliance across overseas entities. Lead the year-end process, including statutory accounts preparation and managing the external audit. Ensure compliance with all financial, statutory, and regulatory requirements, maintaining robust controls and processes. Oversee payroll, pensions, and partner-related financial matters, ensuring accuracy and compliance. Drive improvements in systems, processes, and reporting to improve efficiency and clarity. Work closely with stakeholders across the business, supporting both operational and strategic priorities. What our client needs to see (essential): ACA / ACCA / CIMA Qualified Experience in an international professional service / service based business (consultancy, marketing, advertising, design, media, engineering, construction, architecture, interior design, creative services) Proven experience in a senior finance leadership role, with strong exposure to board-level stakeholders and finance business partnering Strong technical grounding across financial reporting, audit, and controls Experience managing and developing finance teams What our client would like to see (non-essential): Experience within a creative services environment A track record of improving systems, processes, or reporting frameworks Comfort operating in a partnership or founder-led business in a role Salary: £75,000 - £80,000 + company benefits Location: London (3 days in-office) Contract: 12-16 month Fixed Term Contract Start date: Mid-May / Early June ideal At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Our client is seeking a detail-oriented Payroll Administrator to join their team and help deliver accurate, compliant payroll services to both staff and clients. Benefits Competitive salary Performance-related bonus Top Pension scheme Sports and social events Training and development opportunities Key Responsibilities of Payroll Administrator: Processing staff, director, and client payrolls (weekly, mon click apply for full job details
Apr 23, 2026
Full time
Our client is seeking a detail-oriented Payroll Administrator to join their team and help deliver accurate, compliant payroll services to both staff and clients. Benefits Competitive salary Performance-related bonus Top Pension scheme Sports and social events Training and development opportunities Key Responsibilities of Payroll Administrator: Processing staff, director, and client payrolls (weekly, mon click apply for full job details
Company Outline Job Role: Director of Sales Location: Hybrid/Leicester Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Permanent, full time What We CanOffer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you? Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Director of Sales to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc's career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia's growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets Identifying client needs and co create tailored commercial solutions across Mercia's Promote, Support and Train offerings Driving new business acquisition, secure major wins, and expand strategic accounts Leading forecasting, pipeline management, sector targeting and performance goal setting to grow market share Planning and optimising sales lead generation campaigns and measure performance Preparing and presenting commercial reports, including sales results and growth opportunities Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts Acting as an escalation point for major client discussions, ensuring exceptional standards of service Providing client insights to product teams to support continuous product and service improvements Championing the use of Salesforce to enhance targeting, pipeline management and sales execution Managing the sales and marketing cost budgets responsibly Representing Mercia professionally at senior client meetings and industry events Driving modernisation within the sales function, including adoption of AI enabled tools and emerging technologies What's the Best Thing About This Role? This role gives you direct influence over Mercia's commercial strategy and growth trajectory. You'll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market leading professional services brand. It's a role with significant autonomy, visibility and real impact. What's the Most Challenging Thing About This Role? You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data led and client centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. Essential and desirable capabilities To be successful in this role, you must have: Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance Demonstrable success in winning, growing, and developing new business Experience leading high-performing teams and influencing at SLT level Ability to operate strategically while driving day to day performance Excellent communication skills and the ability to build strong relationships across internal and external stakeholders A modern, analytical and client centric approach to sales, with strong numeracy and resilience A leadership style that is professional, calm, considerate and rational Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: Experience selling into professional services, ideally the accountancy marketplace Understanding of regulatory environments affecting finance, audit and tax teams Ability to use data and analytics to shape sales decisions Confidence representing the business at senior meetings and industry events A collaborative, cross-functional mindset We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. Before you go About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on "APPLY" today! The Legal Bit! The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Please note that this role may remain advertised until an offer of employment has been made.
Apr 23, 2026
Full time
Company Outline Job Role: Director of Sales Location: Hybrid/Leicester Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Permanent, full time What We CanOffer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you? Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Director of Sales to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc's career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia's growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets Identifying client needs and co create tailored commercial solutions across Mercia's Promote, Support and Train offerings Driving new business acquisition, secure major wins, and expand strategic accounts Leading forecasting, pipeline management, sector targeting and performance goal setting to grow market share Planning and optimising sales lead generation campaigns and measure performance Preparing and presenting commercial reports, including sales results and growth opportunities Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts Acting as an escalation point for major client discussions, ensuring exceptional standards of service Providing client insights to product teams to support continuous product and service improvements Championing the use of Salesforce to enhance targeting, pipeline management and sales execution Managing the sales and marketing cost budgets responsibly Representing Mercia professionally at senior client meetings and industry events Driving modernisation within the sales function, including adoption of AI enabled tools and emerging technologies What's the Best Thing About This Role? This role gives you direct influence over Mercia's commercial strategy and growth trajectory. You'll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market leading professional services brand. It's a role with significant autonomy, visibility and real impact. What's the Most Challenging Thing About This Role? You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data led and client centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. Essential and desirable capabilities To be successful in this role, you must have: Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance Demonstrable success in winning, growing, and developing new business Experience leading high-performing teams and influencing at SLT level Ability to operate strategically while driving day to day performance Excellent communication skills and the ability to build strong relationships across internal and external stakeholders A modern, analytical and client centric approach to sales, with strong numeracy and resilience A leadership style that is professional, calm, considerate and rational Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: Experience selling into professional services, ideally the accountancy marketplace Understanding of regulatory environments affecting finance, audit and tax teams Ability to use data and analytics to shape sales decisions Confidence representing the business at senior meetings and industry events A collaborative, cross-functional mindset We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. Before you go About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on "APPLY" today! The Legal Bit! The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Please note that this role may remain advertised until an offer of employment has been made.
About the job. National Highways are looking for a Cost Intelligence Team Leader to join our Business Services Directorate! This role is a key part of the team where you will be responsible for providing advice/support across directorates to develop National Highways capability as an informed and intelligent commercial client click apply for full job details
Apr 23, 2026
Full time
About the job. National Highways are looking for a Cost Intelligence Team Leader to join our Business Services Directorate! This role is a key part of the team where you will be responsible for providing advice/support across directorates to develop National Highways capability as an informed and intelligent commercial client click apply for full job details
Job Title: Audit Director - Responsible Indivdiual Location: Central London Salary: £100,000 - £120,000 The Client Our client are a medium sized, ACCA registered audit firm based in a prime location in Central London. They are member of a network of global firms and offer a comprehensive range of services to a diverse clientele, they are known for their technical expertise and strong client relationsh click apply for full job details
Apr 23, 2026
Full time
Job Title: Audit Director - Responsible Indivdiual Location: Central London Salary: £100,000 - £120,000 The Client Our client are a medium sized, ACCA registered audit firm based in a prime location in Central London. They are member of a network of global firms and offer a comprehensive range of services to a diverse clientele, they are known for their technical expertise and strong client relationsh click apply for full job details
Conrad Consulting have partnered with a well-known Interior Design studio in Cheshire to assist with the recruitment of a Senior Interior designer, to work on high-end Residential projects. We are presenting a unique opportunity to join a busy, Cheshire Design studio. You will have the chance to work on exciting projects across the North-west region and throughout the UK and offer your interior design expertise to a broad range of clients! Here is a little about the company: Focusing on high end residential design, our client has established itself as one of the best in the Industry, winning many awards in the process. They operate from a modern studio in Cheshire, near Wilmslow. Their friendly team are well equipped to guide and support any new hire within the business and assist with the smooth transition into this new company. The Director has an enviable track record and a real desire to continue the excellent work within the studio and ultimately to grow the team and take on more high-quality projects. The next key appointment they look to make will be a interior Designer that meets the following criteria: Hold an Interior Design, Interior Architecture or Architecture Degree Minimum of 5 years practical experience. Proven job-running experience. Be experienced in working on high-end residential projects. Be highly technically proficient in relevant software (AutoCAD, Sketchup, InDesign, Sketchup) Have excellent communication skills and be confident in client-facing situations. Have a full UK Driving licence On offer to the successful candidate is a salary of circa £40,000-£45,000 based on experience. This is a great opportunity to join a prestigious and high-profile Interior Design practice! To be considered for this role or for further information, call Will on (phone number removed) or email Will your CV and Portfolio on (url removed)
Apr 23, 2026
Full time
Conrad Consulting have partnered with a well-known Interior Design studio in Cheshire to assist with the recruitment of a Senior Interior designer, to work on high-end Residential projects. We are presenting a unique opportunity to join a busy, Cheshire Design studio. You will have the chance to work on exciting projects across the North-west region and throughout the UK and offer your interior design expertise to a broad range of clients! Here is a little about the company: Focusing on high end residential design, our client has established itself as one of the best in the Industry, winning many awards in the process. They operate from a modern studio in Cheshire, near Wilmslow. Their friendly team are well equipped to guide and support any new hire within the business and assist with the smooth transition into this new company. The Director has an enviable track record and a real desire to continue the excellent work within the studio and ultimately to grow the team and take on more high-quality projects. The next key appointment they look to make will be a interior Designer that meets the following criteria: Hold an Interior Design, Interior Architecture or Architecture Degree Minimum of 5 years practical experience. Proven job-running experience. Be experienced in working on high-end residential projects. Be highly technically proficient in relevant software (AutoCAD, Sketchup, InDesign, Sketchup) Have excellent communication skills and be confident in client-facing situations. Have a full UK Driving licence On offer to the successful candidate is a salary of circa £40,000-£45,000 based on experience. This is a great opportunity to join a prestigious and high-profile Interior Design practice! To be considered for this role or for further information, call Will on (phone number removed) or email Will your CV and Portfolio on (url removed)
Organisation: Cranfield University Faculty or Department: Education Services Based at: Cranfield or Shrivenham, Oxfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary salary is normally in the range of £29,363 per annum Apply by: 04/05/2026 Role Description About the Role You will be the key point of contact for students, staff and External Partners on specific courses for advice, guidance and help. Responsibilities include the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction. You will be instrumental in ensuring that the student experience of administrative services on your portfolio of courses and programmes is effective, consistent and of a high standard. You will work very closely with academic staff (e.g. Course Directors and Module Leaders), as well as other professional service units. If appointed at Shrivenham you will lead on allocating space as part of our timetabling processes. About You We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Karen Adolpho-Bagley Student and Academic Support Manager on (E): . Please do not hesitate to contact us for further details on E: . Please quote reference number 5285. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible.
Apr 23, 2026
Full time
Organisation: Cranfield University Faculty or Department: Education Services Based at: Cranfield or Shrivenham, Oxfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary salary is normally in the range of £29,363 per annum Apply by: 04/05/2026 Role Description About the Role You will be the key point of contact for students, staff and External Partners on specific courses for advice, guidance and help. Responsibilities include the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction. You will be instrumental in ensuring that the student experience of administrative services on your portfolio of courses and programmes is effective, consistent and of a high standard. You will work very closely with academic staff (e.g. Course Directors and Module Leaders), as well as other professional service units. If appointed at Shrivenham you will lead on allocating space as part of our timetabling processes. About You We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Karen Adolpho-Bagley Student and Academic Support Manager on (E): . Please do not hesitate to contact us for further details on E: . Please quote reference number 5285. Please note that we reserve the right to close this advert prior to the stated closing date should we receive sufficient numbers of applications. Therefore, we would encourage you to complete and submit your application as soon as possible.
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
Apr 23, 2026
Full time
This role is perfect for a seasoned private client tax manager who excels at private client tax management and advisory services. As an Associate Director, you will be expected to provide innovative tax solutions and excellent client service, engage and mentor the wider team and join the senior leadership team as a fellow business developer. Client Details Our client is a leading player in the UK accountancy field, boasting a position within the Top-10 firms, in addition to being one of the UK's largest wealth managers. With an oustanding reputation, they have consistently delivered high-quality services to a diverse range of clients, earning them a sterling reputation in the industry. Description Would you like to join one of the largest accountancy practices in the area and become part of a friendly team with great spirit of working together within a Private Client Tax environment. The office is a 13 minute walk from Salisbury Train station and the office is situated in the centre of a lovely market town. You will be joining a team with a diverse portfolio with some complex issues to navigate. Known for its Landed Estates and rural businesses specialism the team act for a number of titled families. As an Associate Director you will be part of the advisory team to work on planning opportunities and work in a team delivering for a wide ranging portfolio of clients. You will also lead client relationships and be involved in meetings and projects for new and potential new clients. Key responsibilities: You will manage a portfolio of personal clients with complex tax affairs, HNWIs with a focus on Landed Estates, agricultural clients, entrepreneurs, Partnerships and Trusts. Taking ownership of advisory projects, attending and running client meeting and running client projects Maintaining strong relationships with clients and supporting senior members of the team to identify opportunities for new work. Developing the more junior team including providing timely feedback and assisting them with technical and personal development Profile A successful Associate Director - Private Client Tax should have: Significant experience working across tax planning/advisory projects You will have significant experience gained within another professional services firm and will have a sound knowledge and understanding of a variety of private client tax issues. People management and organisational experience Qualified Chartered Accountant and/or Chartered Tax Adviser - ACA / CTA Job Offer Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave Our client is proud to value the differences that a diverse workforce brings, representative of society and their clients. Our client has a wide range of highly active employee resource groups and are currently delivering multiple diversity, equity and inclusion initiatives across the organisation. It is their commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. If you are seeking a challenging yet rewarding role in a leading professional services firm, look no further. Apply today to join our dedicated team in Salisbury.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Job Title: Senior Administrator Location: Chichester, West Sussex Job Type: Full-Time Department: Sales / Client Services Salary: Circa £25k to £30k d.o.e. Reports To: Managing Director / Finance Director Job Summary for the Senior Administrator: We are looking for a dynamic and customer-focused Senior Administrator to join our team in the print/manufacturing industry . This role is responsible for receiving and processing customer orders through to production and despatch. Key Responsibilities for the Senior Administrator: Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of all products. Understand client specifications, artwork requirements, and compliance standards related to product production. Collaborate with production, design, and logistics teams to ensure accurate and on-time order fulfilment. Provide clients with updates on order status, lead times, and any changes in production schedules. Resolve client issues efficiently, ensuring a high level of service and satisfaction. In addition, the position could develop and include more sales focused responsibilities such as the following: Monitor market trends and competitor activity to identify new business opportunities. Customer new quotes and sales follow ups including existing extensive client base. Maintain accurate records of client interactions, orders, and account status using CRM systems. Qualifications: Proven experience in administration processes, preferably within the printing, packaging, or manufacturing sectors. Excellent communication, negotiation, and interpersonal skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary of £25K - £30k (d.o.e.) Performance-based bonuses. Pension scheme and paid holidays. Supportive and collaborative team environment.
Apr 22, 2026
Full time
Job Title: Senior Administrator Location: Chichester, West Sussex Job Type: Full-Time Department: Sales / Client Services Salary: Circa £25k to £30k d.o.e. Reports To: Managing Director / Finance Director Job Summary for the Senior Administrator: We are looking for a dynamic and customer-focused Senior Administrator to join our team in the print/manufacturing industry . This role is responsible for receiving and processing customer orders through to production and despatch. Key Responsibilities for the Senior Administrator: Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of all products. Understand client specifications, artwork requirements, and compliance standards related to product production. Collaborate with production, design, and logistics teams to ensure accurate and on-time order fulfilment. Provide clients with updates on order status, lead times, and any changes in production schedules. Resolve client issues efficiently, ensuring a high level of service and satisfaction. In addition, the position could develop and include more sales focused responsibilities such as the following: Monitor market trends and competitor activity to identify new business opportunities. Customer new quotes and sales follow ups including existing extensive client base. Maintain accurate records of client interactions, orders, and account status using CRM systems. Qualifications: Proven experience in administration processes, preferably within the printing, packaging, or manufacturing sectors. Excellent communication, negotiation, and interpersonal skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary of £25K - £30k (d.o.e.) Performance-based bonuses. Pension scheme and paid holidays. Supportive and collaborative team environment.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
Apr 22, 2026
Full time
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
