Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
Apr 20, 2026
Full time
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Apr 13, 2026
Full time
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
Apr 13, 2026
Full time
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
Apr 13, 2026
Full time
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Apr 01, 2026
Full time
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
Mar 28, 2026
Full time
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details
