White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you'll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you'll do Fraud Management - define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we're looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our cust
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you'll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you'll do Fraud Management - define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we're looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our cust
Job Title:Technical Lead - Print Systems Department: Print Systems Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role A key member of the R&D team, leading and owning the work on Ink jet Print System development. The successful candidate must be capable of owning all of the technical aspects relating to the successful delivery of highly technical R&D projects. The candidate will work along side a Project Manager to ensure successful delivery of R&D projects. Whilst the Project Manager will be responsible for on-time and on-budget delivery,the Technical Lead will be responsible for on-quality delivery. As such, the Technical Lead will be steering and reviewing the tasks within the Mechanical, Electronics, Software and Fluids teams. Reporting to the Director of Projects, this role requires experience and skills across the full development lifecycle; from capturing the VoC, creating the technical specification through design and verification, and into production and product integration. The role will as such interface and interact with many disciplines both within and outside of R&D. The role will be based at both Xaar's R&D headquarters at the Cambridge Research Park, Waterbeach and Xaar's second R&D site in Huntingdon. When required there will be the requirement to travel to customer sites. Key Accountabilities Translation of Customer requirements into technical design specifications to meet new product requirements, assessing technical risks and planning for mitigation accordingly. Technical architecture and accountability for the development of Inkjet Print System products including but not limited to Ink Systems, Print Heads, Control electronics, fluids. Proactive coordination and influencing of cross-disciplinary engineering resource (R&D, Manufacturing & Customer Support) to solve technical problems. To ensure the product complies with its specification in terms of functionality, performance and reliability from a technical perspective by creating, planning and managing verification and validation programs alongside the R&D Product Test team. Responsible for ensuring that new product developments are delivered to quality. Providing estimates and schedules for allocated project tasks. Supporting Project Managers is updating and maintaining project forecasts for effort and material spend. To be hands on supporting product integration and acceptance testing. Assisting customer support in preparation of technical manuals, training courses etc. and supporting resolution of design issues which occur during early product life. To identify and register all patentable ideas and take action to avoid potential infringements. To collaborate with Product Management and continuously develop awareness and understanding of market and customer requirements; technology development trends and commercial implications to help improve design. To maintain commercially deployed products and provide technical support to end customers. Focuses on the continuous improvement of own skills and R&D processes in own discipline. Knowledge, experience and qualifications: A minimum of 10 years product development experience within high-tech R&D environments with awareness of discipline best practice. Relevant degree (BEng/BSc / MEng/MSc / PhD) in Engineering or Physics. Experience of technical leadership within an R&D environment. Experience of the full life cycle of product development from concept through manufacturing & support to EOL. Experience of specifying technical requirements & production of high quality technical reports. Experience of electro-mechanical design at a systems level; integrating product modules designed by different disciplines - mechanical, electronics and software. Experience in design of motion systems; Mechanisms, motors, drive systems, bearings, rails, and mounting methods. Experience in design of fluid handling and pneumatic systems with consideration for materials compatibility. Experience of product development tools (e.g. FMEA, Risk assessment, Root cause analysis etc). Experience of provision of estimates (Labour/Materials) for projects/work packages. Excellent Communication skills, presenting highly complex ideas; anticipating potential objections and preparing cases accordingly whilst influencing at all levels of the organisation. Competent PC Skills & proficient in using software tools for creating and presenting complex data Inkjet / digital printing knowledge would be advantageous with solid understanding of the fundamental operating principles of inkjet printheads and printers.
Apr 20, 2026
Full time
Job Title:Technical Lead - Print Systems Department: Print Systems Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role A key member of the R&D team, leading and owning the work on Ink jet Print System development. The successful candidate must be capable of owning all of the technical aspects relating to the successful delivery of highly technical R&D projects. The candidate will work along side a Project Manager to ensure successful delivery of R&D projects. Whilst the Project Manager will be responsible for on-time and on-budget delivery,the Technical Lead will be responsible for on-quality delivery. As such, the Technical Lead will be steering and reviewing the tasks within the Mechanical, Electronics, Software and Fluids teams. Reporting to the Director of Projects, this role requires experience and skills across the full development lifecycle; from capturing the VoC, creating the technical specification through design and verification, and into production and product integration. The role will as such interface and interact with many disciplines both within and outside of R&D. The role will be based at both Xaar's R&D headquarters at the Cambridge Research Park, Waterbeach and Xaar's second R&D site in Huntingdon. When required there will be the requirement to travel to customer sites. Key Accountabilities Translation of Customer requirements into technical design specifications to meet new product requirements, assessing technical risks and planning for mitigation accordingly. Technical architecture and accountability for the development of Inkjet Print System products including but not limited to Ink Systems, Print Heads, Control electronics, fluids. Proactive coordination and influencing of cross-disciplinary engineering resource (R&D, Manufacturing & Customer Support) to solve technical problems. To ensure the product complies with its specification in terms of functionality, performance and reliability from a technical perspective by creating, planning and managing verification and validation programs alongside the R&D Product Test team. Responsible for ensuring that new product developments are delivered to quality. Providing estimates and schedules for allocated project tasks. Supporting Project Managers is updating and maintaining project forecasts for effort and material spend. To be hands on supporting product integration and acceptance testing. Assisting customer support in preparation of technical manuals, training courses etc. and supporting resolution of design issues which occur during early product life. To identify and register all patentable ideas and take action to avoid potential infringements. To collaborate with Product Management and continuously develop awareness and understanding of market and customer requirements; technology development trends and commercial implications to help improve design. To maintain commercially deployed products and provide technical support to end customers. Focuses on the continuous improvement of own skills and R&D processes in own discipline. Knowledge, experience and qualifications: A minimum of 10 years product development experience within high-tech R&D environments with awareness of discipline best practice. Relevant degree (BEng/BSc / MEng/MSc / PhD) in Engineering or Physics. Experience of technical leadership within an R&D environment. Experience of the full life cycle of product development from concept through manufacturing & support to EOL. Experience of specifying technical requirements & production of high quality technical reports. Experience of electro-mechanical design at a systems level; integrating product modules designed by different disciplines - mechanical, electronics and software. Experience in design of motion systems; Mechanisms, motors, drive systems, bearings, rails, and mounting methods. Experience in design of fluid handling and pneumatic systems with consideration for materials compatibility. Experience of product development tools (e.g. FMEA, Risk assessment, Root cause analysis etc). Experience of provision of estimates (Labour/Materials) for projects/work packages. Excellent Communication skills, presenting highly complex ideas; anticipating potential objections and preparing cases accordingly whilst influencing at all levels of the organisation. Competent PC Skills & proficient in using software tools for creating and presenting complex data Inkjet / digital printing knowledge would be advantageous with solid understanding of the fundamental operating principles of inkjet printheads and printers.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
Apr 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
Apr 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Are you ready to rethink your routine? The Retail Executive acts as a primary link between Trinny London Head Office and the retail teams, supporting the alignment of the retail channel between Retail, Commercial, Trade Marketing and Education. This role supports delivery of our retail performance by coordinating operational processes, assisting cross-functional initiatives, and helping embed people priorities into day-to-day retail activity. You are responsible for translating commercial initiatives, marketing campaigns, education programs, and people communications into clear, digestible and actionable information for store teams. Through strong organisation, attention to detail, and effective stakeholder support, you contribute to a retail environment (HQ & Stores) that is operationally efficient, commercially aligned, compliant, and culturally consistent. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Operational Excellence Process Optimisation: Refine and maintain a comprehensive library of best practices and standard operating procedures (SOPs) to ensure consistency across all store formats and Retailers. Store Compliance: Oversee internal audit programmes to monitor operational standards and health and safety compliance, actioning improvements based on findings. Infrastructure Management: Support the implementation and elevation of retail systems and external supplier relationships to improve day-to-day store efficiency. Project Coordination: Act as the operational support for store development projects, including new store openings, refits, and closures, ensuring they are delivered to a high standard. Efficiency & Resolution Management: Monitor and manage retail team communication to address store level issues quickly to resolve trade challenges and ensure operational excellence. People & Communication People Analytics Synergy: Partner with People Operations to merge retail KPIs with people metrics (e.g., productivity, turnover, and engagement) to provide a 360-degree view of site health. Streamlined Communication: Support the delivery of the retail communication strategy, acting as the primary link between HQ and stores by filtering high-volume information into concise weekly updates. Engagement Integration: Ensure that people-centric initiatives, such as recognition programs or wellbeing updates, are seamlessly integrated into the retail operational calendar. Education Coordination: Support the seamless delivery of retail education initiatives, coordinating schedules and resources to ensure store teams are upskilled in line with product launches and service standards. Commercial & Budget Support Performance Analysis: Provide analysis and data collation from the field team to support the commercial function in tracking retail performance and sales initiatives. Budgetary Coordination: Assist in monitoring in-store costs and operational spend to identify cost saving opportunities and support overall profitability. Commercial Alignment: Coordinate the inputs required for forecasting and post activity reviews to ensure retail activities remain aligned with business growth targets. Appointment Monitoring: Own the Appointedd system; analyse appointment levels, revenue delivery and retailer rebates connected to bookings to ensure our appointment business is run efficiently and productively. Trade Marketing Support Campaign Execution: Facilitate the seamless rollout of trade marketing campaigns and in-store activations, ensuring retail teams are briefed and equipped for success. Retail Team Campaign Briefing: Collaborate with the Trade Marketing and Education teams to deliver project briefs that fully equip retail teams for success. Commercial Consistency: Ensure all retail initiatives are delivered in line with overarching commercial objectives. Stock & Inventory Management Inventory Integrity: Collaborate with the Planning team to improve stock management infrastructure, focusing on increasing accuracy and reducing stock loss across the estate. BOH Standardisation: Develop guidelines to ensure back-of-house areas are organised and that stock cycle counting processes are executed efficiently. Supply Coordination: Oversee the central ordering processes for non-saleable items and hygiene supplies to ensure stores are fully equipped for daily operations. These skills will help you go far in this role: Strong analytical skills with the ability to interpret retail data and people analytics to translate them into actionable operational insights. Exceptional coordination skills with the ability to manage multiple projects and stakeholders in a fast-paced environment. High level of written and verbal English, capable of engaging both store teams and senior management. Advanced skills in Microsoft Office (specialising in complex Excel modelling) and Google Workspace. Proactive in leveraging Generative AI to automate routine workflows, draft internal communications, and enhance data interpretation within retail and people systems. Proven track record in retail operations, commercial coordination, or a similar administrative role within a fast-moving environment, with experience supporting cross-functional teams. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Apr 19, 2026
Full time
Are you ready to rethink your routine? The Retail Executive acts as a primary link between Trinny London Head Office and the retail teams, supporting the alignment of the retail channel between Retail, Commercial, Trade Marketing and Education. This role supports delivery of our retail performance by coordinating operational processes, assisting cross-functional initiatives, and helping embed people priorities into day-to-day retail activity. You are responsible for translating commercial initiatives, marketing campaigns, education programs, and people communications into clear, digestible and actionable information for store teams. Through strong organisation, attention to detail, and effective stakeholder support, you contribute to a retail environment (HQ & Stores) that is operationally efficient, commercially aligned, compliant, and culturally consistent. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Operational Excellence Process Optimisation: Refine and maintain a comprehensive library of best practices and standard operating procedures (SOPs) to ensure consistency across all store formats and Retailers. Store Compliance: Oversee internal audit programmes to monitor operational standards and health and safety compliance, actioning improvements based on findings. Infrastructure Management: Support the implementation and elevation of retail systems and external supplier relationships to improve day-to-day store efficiency. Project Coordination: Act as the operational support for store development projects, including new store openings, refits, and closures, ensuring they are delivered to a high standard. Efficiency & Resolution Management: Monitor and manage retail team communication to address store level issues quickly to resolve trade challenges and ensure operational excellence. People & Communication People Analytics Synergy: Partner with People Operations to merge retail KPIs with people metrics (e.g., productivity, turnover, and engagement) to provide a 360-degree view of site health. Streamlined Communication: Support the delivery of the retail communication strategy, acting as the primary link between HQ and stores by filtering high-volume information into concise weekly updates. Engagement Integration: Ensure that people-centric initiatives, such as recognition programs or wellbeing updates, are seamlessly integrated into the retail operational calendar. Education Coordination: Support the seamless delivery of retail education initiatives, coordinating schedules and resources to ensure store teams are upskilled in line with product launches and service standards. Commercial & Budget Support Performance Analysis: Provide analysis and data collation from the field team to support the commercial function in tracking retail performance and sales initiatives. Budgetary Coordination: Assist in monitoring in-store costs and operational spend to identify cost saving opportunities and support overall profitability. Commercial Alignment: Coordinate the inputs required for forecasting and post activity reviews to ensure retail activities remain aligned with business growth targets. Appointment Monitoring: Own the Appointedd system; analyse appointment levels, revenue delivery and retailer rebates connected to bookings to ensure our appointment business is run efficiently and productively. Trade Marketing Support Campaign Execution: Facilitate the seamless rollout of trade marketing campaigns and in-store activations, ensuring retail teams are briefed and equipped for success. Retail Team Campaign Briefing: Collaborate with the Trade Marketing and Education teams to deliver project briefs that fully equip retail teams for success. Commercial Consistency: Ensure all retail initiatives are delivered in line with overarching commercial objectives. Stock & Inventory Management Inventory Integrity: Collaborate with the Planning team to improve stock management infrastructure, focusing on increasing accuracy and reducing stock loss across the estate. BOH Standardisation: Develop guidelines to ensure back-of-house areas are organised and that stock cycle counting processes are executed efficiently. Supply Coordination: Oversee the central ordering processes for non-saleable items and hygiene supplies to ensure stores are fully equipped for daily operations. These skills will help you go far in this role: Strong analytical skills with the ability to interpret retail data and people analytics to translate them into actionable operational insights. Exceptional coordination skills with the ability to manage multiple projects and stakeholders in a fast-paced environment. High level of written and verbal English, capable of engaging both store teams and senior management. Advanced skills in Microsoft Office (specialising in complex Excel modelling) and Google Workspace. Proactive in leveraging Generative AI to automate routine workflows, draft internal communications, and enhance data interpretation within retail and people systems. Proven track record in retail operations, commercial coordination, or a similar administrative role within a fast-moving environment, with experience supporting cross-functional teams. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Fixed Term Contract Duration - 12 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.# About the Role Level: 1Contract: 12 month FTCDepartment: Operations - Client Onboarding and MaintenanceLocation: - Senator House, LondonThe Client Onboarding and Maintenance Administrator plays a key role in ensuring the smooth opening and maintenance of client accounts.The role involves processing account openings and amendments for a wide range of client types and products including General Investment Accounts, ISAs, SIPPs, Offshore Bonds, Trusts, Charities, Corporates, and QROPS.Key Responsibilities:• Onboard client accounts to the firm's core investment management system (Figaro). • Quality check peer's submissions.Monitor departmental mailbox and update a wide range of client static data points. • Collaborate with Front Office teams and other Operations teams to ensure timely resolution of issues. • Identify opportunities to improve processes and efficiency.# About You • Previous experience in an operations role within Financial Services preferred.• Familiarity with CRM systems (e.g., WDX, Figaro) and intermediate MS Excel skills.• Strong attention to detail, organisational skills, and ability to manage priorities.• Excellent communication skills, both written and verbal.• Ability to work independently and as part of a team.• Investment Operations Certificate desirable but not essential. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Apr 19, 2026
Full time
Fixed Term Contract Duration - 12 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.# About the Role Level: 1Contract: 12 month FTCDepartment: Operations - Client Onboarding and MaintenanceLocation: - Senator House, LondonThe Client Onboarding and Maintenance Administrator plays a key role in ensuring the smooth opening and maintenance of client accounts.The role involves processing account openings and amendments for a wide range of client types and products including General Investment Accounts, ISAs, SIPPs, Offshore Bonds, Trusts, Charities, Corporates, and QROPS.Key Responsibilities:• Onboard client accounts to the firm's core investment management system (Figaro). • Quality check peer's submissions.Monitor departmental mailbox and update a wide range of client static data points. • Collaborate with Front Office teams and other Operations teams to ensure timely resolution of issues. • Identify opportunities to improve processes and efficiency.# About You • Previous experience in an operations role within Financial Services preferred.• Familiarity with CRM systems (e.g., WDX, Figaro) and intermediate MS Excel skills.• Strong attention to detail, organisational skills, and ability to manage priorities.• Excellent communication skills, both written and verbal.• Ability to work independently and as part of a team.• Investment Operations Certificate desirable but not essential. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Supplier Manager page is loaded Supplier Managerlocations: UK Remote: London: Nottingham: Sofiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R Grow Your Career with GTT! Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career. Role Summary: The Supplier Management department is responsible for the life cycle management of vendor agreements and supplier relationships. We provide GTT sales and network with vendor capabilities for service delivery at optimal cost. Day-to-day activities in Supplier Management include negotiation of T&Cs, researching and resolving vendor issues in concert with other GTT organizations, vendor documents, and related database management, supporting internal process flows, and providing expert advice on vendor capabilities and obligations. Duties and Responsibilities: Liaising with vendors to gather and document contact information and service capabilities including coverage Maintaining current vendor information, including contracts and contact information, in internal databases Review and editing of vendor contract proposals Collecting and reporting on objectives and initiatives of other GTT organizations requiring vendor activity Advocacy with vendors for issue resolution Documenting and controlling access to vendor portals for order submission and trouble management Ad hoc research and reporting on vendor spend, inventory, capabilities, and issues in support of a wide range of needs from various groups and in support of projects internal to Supplier Management Extracting from vendor documents and accurately recording vendor pricing information in internal tools Department document production and filing Required Experience/Qualifications: Market level expertise of UK market and regions specifically in the telecommunications space. 5+ years of telecom experience Excellent oral and written communication skills Must be self-motivated with good planning skills Advanced PC skills with Windows applications including but not limited to Excel and Word Strong document/database management skills Demonstrated ability to manage multiple projects concurrently in an autonomous environment Proven project management skills Para-legal training is a plus Knowledge of vendor contracts and support of contract negotiations Experience supporting a large volume of suppliers Desirable Experience/Qualifications: Desire to learn new material in a fast-paced environment Technical knowledge of GTT products Telecom networks Four-year degree in Business or related discipline is preferred Hours/Travel/Shift: Hybrid working or remote working with travel to Nottingham or London office. Our Commitments: Commitments drive the speed and relevance required to transform our culture and deliver extraordinary value to our customers. By embracing these commitments together, we create a thriving environment where we lift each other up and achieve mutual success. Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it. Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot. Customer Ownership: We own our customers' success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT's competitive edge.
Apr 19, 2026
Full time
Supplier Manager page is loaded Supplier Managerlocations: UK Remote: London: Nottingham: Sofiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R Grow Your Career with GTT! Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career. Role Summary: The Supplier Management department is responsible for the life cycle management of vendor agreements and supplier relationships. We provide GTT sales and network with vendor capabilities for service delivery at optimal cost. Day-to-day activities in Supplier Management include negotiation of T&Cs, researching and resolving vendor issues in concert with other GTT organizations, vendor documents, and related database management, supporting internal process flows, and providing expert advice on vendor capabilities and obligations. Duties and Responsibilities: Liaising with vendors to gather and document contact information and service capabilities including coverage Maintaining current vendor information, including contracts and contact information, in internal databases Review and editing of vendor contract proposals Collecting and reporting on objectives and initiatives of other GTT organizations requiring vendor activity Advocacy with vendors for issue resolution Documenting and controlling access to vendor portals for order submission and trouble management Ad hoc research and reporting on vendor spend, inventory, capabilities, and issues in support of a wide range of needs from various groups and in support of projects internal to Supplier Management Extracting from vendor documents and accurately recording vendor pricing information in internal tools Department document production and filing Required Experience/Qualifications: Market level expertise of UK market and regions specifically in the telecommunications space. 5+ years of telecom experience Excellent oral and written communication skills Must be self-motivated with good planning skills Advanced PC skills with Windows applications including but not limited to Excel and Word Strong document/database management skills Demonstrated ability to manage multiple projects concurrently in an autonomous environment Proven project management skills Para-legal training is a plus Knowledge of vendor contracts and support of contract negotiations Experience supporting a large volume of suppliers Desirable Experience/Qualifications: Desire to learn new material in a fast-paced environment Technical knowledge of GTT products Telecom networks Four-year degree in Business or related discipline is preferred Hours/Travel/Shift: Hybrid working or remote working with travel to Nottingham or London office. Our Commitments: Commitments drive the speed and relevance required to transform our culture and deliver extraordinary value to our customers. By embracing these commitments together, we create a thriving environment where we lift each other up and achieve mutual success. Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it. Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot. Customer Ownership: We own our customers' success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT's competitive edge.
Based in our Finance department at our Glasgow Head Office, the Credit Control Administrator will be responsible for providing support to the Credit Control Team to including opening new accounts, actioning queries and processing incoming correspondence. This is a fast-paced, high volume role which will include query resolution, ensuring credit are raised within company guidelines and general administrative duties. About You Successful applicants should demonstrate the following: Previous experience in an administration role, ideally within a Credit Control team Effective communication skills with the ability to work effectively with a fast-paced team environment Strong attention to detail, prioritisation and organisational skills Proficient within MS Office Packages, specifically Excel and Word About Us About GAP and What We Offer You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provide - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands on or customer focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Apr 19, 2026
Full time
Based in our Finance department at our Glasgow Head Office, the Credit Control Administrator will be responsible for providing support to the Credit Control Team to including opening new accounts, actioning queries and processing incoming correspondence. This is a fast-paced, high volume role which will include query resolution, ensuring credit are raised within company guidelines and general administrative duties. About You Successful applicants should demonstrate the following: Previous experience in an administration role, ideally within a Credit Control team Effective communication skills with the ability to work effectively with a fast-paced team environment Strong attention to detail, prioritisation and organisational skills Proficient within MS Office Packages, specifically Excel and Word About Us About GAP and What We Offer You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provide - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands on or customer focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Assistant Buyer Location: Stowmarket (Office-based / Hybrid following probation)Contract Type: Full-time, PermanentSalary: Up to £40k + Flexible Benefits Freedom has an exciting opportunity for an Assistant Buyer to join our Procurement team in the South. Reporting to the Senior Buyer, you'll support the delivery of procurement activities across the business, helping to ensure contract requirements are delivered at best value for both Freedom and our end customers.This role is well suited to someone looking to build a career in procurement within a supportive, fast-paced environment. Some of the key deliverables in this role will include: Support compliance with Health & Safety processes, promoting a safety-first culture. Assist with supply chain management, supporting key suppliers and resolving issues through to completion. Support supplier invoice query resolution in collaboration with Finance and Operations teams. Assist work-winning activities by obtaining and collating supplier and subcontractor pricing for tenders and pricing exercises. Carry out regular pricing reviews with suppliers to ensure competitiveness against market rates. Support supplier performance management, including meeting coordination and action tracking. Manage pricing requests, ensuring returns are tracked, recorded and filed to maintain a clear audit trail. Track pricing changes and support reporting on cost movements. Support delivery of savings and rebate targets. Maintain accurate procurement records and provide regular progress updates. What We're Looking For: Experience working within policies and procedures to deliver defined tasks. Experience working collaboratively as part of a team to achieve wider goals. Ability to work on own initiative and solve problems proactively. Strong organisational and communication skills. Good IT literacy and numeracy skills. A positive, collaborative approach aligned to Freedom's values and behaviours. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 18, 2026
Full time
Assistant Buyer Location: Stowmarket (Office-based / Hybrid following probation)Contract Type: Full-time, PermanentSalary: Up to £40k + Flexible Benefits Freedom has an exciting opportunity for an Assistant Buyer to join our Procurement team in the South. Reporting to the Senior Buyer, you'll support the delivery of procurement activities across the business, helping to ensure contract requirements are delivered at best value for both Freedom and our end customers.This role is well suited to someone looking to build a career in procurement within a supportive, fast-paced environment. Some of the key deliverables in this role will include: Support compliance with Health & Safety processes, promoting a safety-first culture. Assist with supply chain management, supporting key suppliers and resolving issues through to completion. Support supplier invoice query resolution in collaboration with Finance and Operations teams. Assist work-winning activities by obtaining and collating supplier and subcontractor pricing for tenders and pricing exercises. Carry out regular pricing reviews with suppliers to ensure competitiveness against market rates. Support supplier performance management, including meeting coordination and action tracking. Manage pricing requests, ensuring returns are tracked, recorded and filed to maintain a clear audit trail. Track pricing changes and support reporting on cost movements. Support delivery of savings and rebate targets. Maintain accurate procurement records and provide regular progress updates. What We're Looking For: Experience working within policies and procedures to deliver defined tasks. Experience working collaboratively as part of a team to achieve wider goals. Ability to work on own initiative and solve problems proactively. Strong organisational and communication skills. Good IT literacy and numeracy skills. A positive, collaborative approach aligned to Freedom's values and behaviours. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Company: Ultra Intelligence & CommunicationsCyber (UK) Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide.Based at our Cyber Centre of Excellence in Maidenhead, you will work on a hybrid basis with a min. 2 days per week on-site. At Ultra I&C's Cyber business, we protect highly sensitive information, working with nations worldwide to help ensure their information is secure as possible. Our engineers work on the most difficult cybersecurity challenges to protect our national security and critical infrastructure; we strive to protect what matters. It's why we come to work. It's what we are good at. As a member of our Commercial Team, you will actively support the winning and delivery of profitable business and provide commercial support and governance to the business by ensuring the company contracts with customers and suppliers on terms that protect the business. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. Key Responsibilities: Provide the day-to-day point of interface on commercial and contractual matters for selected contracts Provide full commercial input to the timely development, approval and issuance of bids and proposals Identification of commercial risk and the development and implementation of effective risk mitigation strategies and actions Ensure that the Company's contractual obligations are communicated to the project teams and support functions Ensure resolution of commercial issues Support the project teams to identify contract changes and manage the commercial side of the Change Control process Negotiation of contractual agreements with suppliers and subcontractors Support other members of the commercial team as required Lead in the negotiation of any amendments to our existing contracts and new agreements Reviewing, re-drafting and leading the negotiation of customer and supplier contracts and agreements. Ensure the protection/registration of the company's intellectual property rights Provide support to new business proposals Help develop, improve and maintain Commercial and Procurement policies and processes Perform any additional activities in order to maximise the contribution to Ultra I&C Cyber targets, plans and objectives Liaison with the trade compliance team to ensure compliance with regulations Required Knowledge, Skills and Experience: Essential: Previous experience in reviewing complex contractual documents Recognition of contract law Previous experience in Defence, Aerospace or a similar field Previous experience in a customer and supplier interface role Well organised and confident individual able to take the lead on business issues Strong Commercial awareness and business acumen with attention to detail whilst meeting challenging deadlines Can demonstrate the ability to identify key areas in contract terms supplied by other parties that if accepted would represent a significant risk to the Company Can think laterally to resolve issues and disputes Good communication - oral and written Can demonstrate the ability to effectively liaise with internal and external customers, suppliers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time Demonstrates a high level of integrity and inspires trust. Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude Good application of Microsoft packages and relevant software Desirable: Recognition of export control regulations Previous experience in a procurement environment Qualifications: Degree in a relevant discipline including but not limited to: law, economics, business, or similar Accreditation/ certification in Commercial & Contract/ Supply Management Certification (e.g. WCC or CIPS) Demonstrate a willingness to change focus and priorities with the needs of the business.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days' holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance - where relevant and subject to you holding the required security clearance# Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at # Job Description Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
Apr 18, 2026
Full time
Company: Ultra Intelligence & CommunicationsCyber (UK) Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide.Based at our Cyber Centre of Excellence in Maidenhead, you will work on a hybrid basis with a min. 2 days per week on-site. At Ultra I&C's Cyber business, we protect highly sensitive information, working with nations worldwide to help ensure their information is secure as possible. Our engineers work on the most difficult cybersecurity challenges to protect our national security and critical infrastructure; we strive to protect what matters. It's why we come to work. It's what we are good at. As a member of our Commercial Team, you will actively support the winning and delivery of profitable business and provide commercial support and governance to the business by ensuring the company contracts with customers and suppliers on terms that protect the business. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. Key Responsibilities: Provide the day-to-day point of interface on commercial and contractual matters for selected contracts Provide full commercial input to the timely development, approval and issuance of bids and proposals Identification of commercial risk and the development and implementation of effective risk mitigation strategies and actions Ensure that the Company's contractual obligations are communicated to the project teams and support functions Ensure resolution of commercial issues Support the project teams to identify contract changes and manage the commercial side of the Change Control process Negotiation of contractual agreements with suppliers and subcontractors Support other members of the commercial team as required Lead in the negotiation of any amendments to our existing contracts and new agreements Reviewing, re-drafting and leading the negotiation of customer and supplier contracts and agreements. Ensure the protection/registration of the company's intellectual property rights Provide support to new business proposals Help develop, improve and maintain Commercial and Procurement policies and processes Perform any additional activities in order to maximise the contribution to Ultra I&C Cyber targets, plans and objectives Liaison with the trade compliance team to ensure compliance with regulations Required Knowledge, Skills and Experience: Essential: Previous experience in reviewing complex contractual documents Recognition of contract law Previous experience in Defence, Aerospace or a similar field Previous experience in a customer and supplier interface role Well organised and confident individual able to take the lead on business issues Strong Commercial awareness and business acumen with attention to detail whilst meeting challenging deadlines Can demonstrate the ability to identify key areas in contract terms supplied by other parties that if accepted would represent a significant risk to the Company Can think laterally to resolve issues and disputes Good communication - oral and written Can demonstrate the ability to effectively liaise with internal and external customers, suppliers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time Demonstrates a high level of integrity and inspires trust. Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude Good application of Microsoft packages and relevant software Desirable: Recognition of export control regulations Previous experience in a procurement environment Qualifications: Degree in a relevant discipline including but not limited to: law, economics, business, or similar Accreditation/ certification in Commercial & Contract/ Supply Management Certification (e.g. WCC or CIPS) Demonstrate a willingness to change focus and priorities with the needs of the business.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days' holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance - where relevant and subject to you holding the required security clearance# Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at # Job Description Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
GCM Unit Manager I - UK page is loaded GCM Unit Manager I - UKremote type: Hybrid Positionlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R83386# Overview: Manages administrative, relationship management and planning for one or more of assigned section's product lines or group of staff. Works closely with management and/or Product Leader and others as assigned. Primary Responsibilities: Manage simple to complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits. Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services. Manage, coach and mentor Relationship Managers and other assigned staff members, encouraging individual and group development. Ensure staff is kept aware of and compliant with internal and external policies and procedures. In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit. Participate in revenue generating efforts as assigned. Focusing on assigned product and business lines, for internal and external relationships, develop and maintain key relationships, directly related to revenue growth. Collaborate to bring efforts to fruition. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position manages individual development by providing coaching, feedback, and reinforcement. As well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and coaching. The position uses appropriate influence to inspire and guide individuals toward goal achievement and establishes and builds rapport by communicating with internal and external clients frequently. The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required. Typical managerial scope of the position is up to 3,500 accounts or 2-5 staff members. Education and Experience Required: Bachelor's degree and a minimum of 2 years' related experience,OR in lieu of a degree,A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' related experienceMinimum of 1 year work leadership and/or supervisory experienceStrong customer service skillsStrong verbal and written communication skillsProblem resolution skillsResource management skillsStrong decision-making skills Education and Experience Preferred: Certified Corporate Trust Specialist certificationProject management skillsAnalytical skillsDemonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software # Location London, United KingdomGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities-combining the capabilities of a large bank with the care of a locally focused institution.
Apr 18, 2026
Full time
GCM Unit Manager I - UK page is loaded GCM Unit Manager I - UKremote type: Hybrid Positionlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R83386# Overview: Manages administrative, relationship management and planning for one or more of assigned section's product lines or group of staff. Works closely with management and/or Product Leader and others as assigned. Primary Responsibilities: Manage simple to complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits. Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services. Manage, coach and mentor Relationship Managers and other assigned staff members, encouraging individual and group development. Ensure staff is kept aware of and compliant with internal and external policies and procedures. In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit. Participate in revenue generating efforts as assigned. Focusing on assigned product and business lines, for internal and external relationships, develop and maintain key relationships, directly related to revenue growth. Collaborate to bring efforts to fruition. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position manages individual development by providing coaching, feedback, and reinforcement. As well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and coaching. The position uses appropriate influence to inspire and guide individuals toward goal achievement and establishes and builds rapport by communicating with internal and external clients frequently. The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required. Typical managerial scope of the position is up to 3,500 accounts or 2-5 staff members. Education and Experience Required: Bachelor's degree and a minimum of 2 years' related experience,OR in lieu of a degree,A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' related experienceMinimum of 1 year work leadership and/or supervisory experienceStrong customer service skillsStrong verbal and written communication skillsProblem resolution skillsResource management skillsStrong decision-making skills Education and Experience Preferred: Certified Corporate Trust Specialist certificationProject management skillsAnalytical skillsDemonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software # Location London, United KingdomGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve . M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities-combining the capabilities of a large bank with the care of a locally focused institution.
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Apr 18, 2026
Full time
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Apr 18, 2026
Full time
1st Line Service Desk Analyst ROLE PURPOSE The 1st Line Service Desk Analyst is the first point of contact for Oak Furnitureland colleagues who need IT support. The analyst logs, triages and resolves most incidents and service requests, keeps users informed throughout the process and hands over complex issues to 2nd Line support with clear notes. Accurate ticket data, clear communication and concise "how-to" guides drive fast resolution and high customer satisfaction. This role is be based in our Swindon head office 5 days a week and includes Saturday morning cover on a rota basis (half-day about once every four weeks) with time off in lieu. CORE RESPONSIBILITIES Receive and log all calls, emails and self-service tickets within service-level targets, assigning correct priority and category. Resolve routine requests such as password resets, MFA unlocks, starter and leaver account actions, printer queue clears, VPN issues and common Microsoft 365 problems. Build or re-image Windows laptops, troubleshoot peripherals and phones, reinstall standard applications and verify basic network connectivity. Provide regular status updates, set clear expectations on resolution times and confirm user satisfaction before closing tickets. Escalate unresolved or complex incidents to 2nd Line with diagnostics, steps taken and user-impact notes. Create or update quick-reference guides whenever new fixes are identified to assist colleagues and improve service efficiency. ESSENTIAL SKILLS AND EXPERIENCE Customer-centred mindset with a genuine desire to help colleagues. Clear, confident communicator able to explain technical issues in plain language. Logical problem-solver who stays calm under pressure and manages multiple priorities. High attention to detail when recording ticket data and following procedures. Proactive team player who shares knowledge and suggests service improvements. Experience in a customer-facing IT support or service-desk role. Strong troubleshooting and fault-finding abilities. Excellent verbal and written communication skills. DESIRABLE SKILLS AND EXPERIENCE Working knowledge of Windows 10/11, Microsoft 365 and Active Directory user management. Familiarity with an IT service-management or ticketing tool. ITIL Foundation certification. Exposure to basic networking concepts such as TCP IP, DNS and DHCP. Experience with Intune or another mobile-device-management platform. Understating of endpoint-security best practice. Full training and support will be offered to the successful candidate and would suit a person who has experience in a customer-facing IT support or service-desk role, looking to further develop their skills in 1st line support. BENEFITS Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary 25 days holiday Birthday: an additional day off for you to celebrate your birthday Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
Apr 17, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Apr 17, 2026
Full time
QURE Group brings together technical expertise and a human approach, delivering efficient, fair, and cost-effective mediation between homeowners and installers. They are an CTSI-approved dispute resolution provider specialising in home improvement, renewable energy, and construction projects. Its accredited experts, drawn from the Academy of Experts and the Royal Institution of Chartered Surveyors, ensure every case is handled with precision and impartiality. Driven by a genuine commitment to protecting consumers and supporting the businesses it works with, QURE Group continues to set the standard for trusted, industry-led dispute resolution. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. About the role To create and develop new business opportunities by maximising revenue, expanding the Company's scope, growth, and client base, thereby underpinning the future success of the business. The offer Hybrid working (up to 3 days in the office) Chorley Death in Service 33 days leave (including bank holidays) plus your birthday off Principal Accountabilities Ensure full adherence to organisational policies and procedures while carrying out all duties and responsibilities. Identify and pursue new business opportunities through proactive outreach, networking, and strategic partnerships. Drive conversion by managing inbound enquiries, delivering compelling service information, and effectively showcasing value to secure sales. Act as the primary point of contact for key accounts, ensuring exceptional service delivery and long-term client satisfaction. Understand client needs and collaborate with internal teams to develop customised, compelling proposals and solutions that secure new contracts. Consistently meet or exceed sales targets and account growth objectives through effective pipeline management. Monitor industry trends and competitor activity to inform and refine business development strategies. Work closely with marketing and operations teams to ensure seamless service delivery and client success. Represent the Company as an ambassador at industry events, conferences, and client meetings. Maintain accurate and up-to-date CRM records, including client interactions, opportunities, and progress. Establish and maintain positive working relationships with colleagues, customers, visitors, and external stakeholders. Represent the Company in a professional, honest, knowledgeable, and conscientious manner at all times. Take responsibility for achieving the objectives of the Company's Health and Safety Policy. Undertake any other duties as required to support personal, team, and organisational objectives, following consultation with the line manager. Skills, Knowledge and Experience Excellent written and verbal communication skills. Proven ability to build and maintain long-term relationships with partners, stakeholders, and internal teams. Strong planning, organisational, and time-management skills. Demonstrable track record in business development, sales, or account management. Experience in contract negotiation and deal structuring. Target-driven mindset with experience of meeting or exceeding KPIs. Strong persuasion, influencing, and negotiation skills.Ability to identify opportunities, pitch solutions, and close deals effectively. Excellent presentation and proposal-writing skills. Awareness of market trends, competitor activity, and customer behaviour within the home improvement and renewables sector. Proficient Microsoft Office skills and experience using and maintaining CRM systems. Key Relationships & Stakeholders Managing Director Head of Operations All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Supervisor you are the ultimate Service Role Model in our store. Along with the Managers you are responsible for creating a world class shopping environment for our customers. You lead the team setting the pace, driving the productivity whilst maintaining a positive and fun environment. You inspire the teams by showcasing what great looks like. You will be responsible for leading the team day to day, in all areas of the store, deputising for the Managers, ensuring both the sales floor and behind the scenes runs smoothly. You are an excellent communicator and always work with pace and authority getting the best from the team. This role is on a 24-hour per-week contract over Monday - Sunday Responsibilities Supervise team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management. Motivate, guides, and mentors team members to exceed goals and creates a positive environment during shifts. Train new team members in company standards, customer service, and job duties. Work with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals. Driving Results Clearly communicate with and directs the team to ensure all tasks are delivered. Drives any business initiatives and encourages and supports the team to deliver the targets set e.g. email capture. Supports the Managers to achieve all targets set for the team. Builds relationships across the Business to share best practice. Commercial Flair Make commercial decisions and suggestions to improve Business performance. Drives the team to ensure the Store standards meet the Company expectation, creating the right shopping experience for our customers. Ensures the team deliver "all sizes out" and escalates to the Managers, any issues that prevent the stock being there for our customers. Uses all Business reports available to effectively identify risks and opportunities and can use the reports on store visits. Aware of what the competition is doing on the high street, and Internet supporting the Managers to ensure we are always a step ahead, providing a unique shopping experience. Developing the Best Takes ownership of your own development acting as a role model for the team You support the Manager recruit new team members, and act as a coach for them. Helps the Managers create a culture where wellbeing matters, good performance is rewarded and recognised and builds a community which people want to be part of. Can adapt your style and approach to fit the needs of the team, understanding how your actions might impact some individuals. Operations Able to spot potential risks and takes action where appropriate always, escalating them to a Manager Takes accountability for the Health and Safety of customers and the team, taking action to reduce risks where appropriate and thereby supporting the Managers to meet all H&S requirements Supports the operational running of the store, holding the store and leading the team, acting as a key holder and ensuring that all procedures are adhered to Is aware of the impact that Stock-loss and markdown's have on the store and supports controlling this Future Focus You are aware of the day to day in store planning the weeks ahead that are relevant to your role ensuring the team are in place and aware of future events coming up i.e. stock takes, layout changes promotional activity, etc. You embrace new technology, and Business initiatives coaching the team to understand the importance and commercial impact of moving to be a multichannel brand, allowing customers to shop online and in store. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary A chance to build a career with a fast paced, high growth brand
Apr 16, 2026
Full time
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Supervisor you are the ultimate Service Role Model in our store. Along with the Managers you are responsible for creating a world class shopping environment for our customers. You lead the team setting the pace, driving the productivity whilst maintaining a positive and fun environment. You inspire the teams by showcasing what great looks like. You will be responsible for leading the team day to day, in all areas of the store, deputising for the Managers, ensuring both the sales floor and behind the scenes runs smoothly. You are an excellent communicator and always work with pace and authority getting the best from the team. This role is on a 24-hour per-week contract over Monday - Sunday Responsibilities Supervise team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management. Motivate, guides, and mentors team members to exceed goals and creates a positive environment during shifts. Train new team members in company standards, customer service, and job duties. Work with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals. Driving Results Clearly communicate with and directs the team to ensure all tasks are delivered. Drives any business initiatives and encourages and supports the team to deliver the targets set e.g. email capture. Supports the Managers to achieve all targets set for the team. Builds relationships across the Business to share best practice. Commercial Flair Make commercial decisions and suggestions to improve Business performance. Drives the team to ensure the Store standards meet the Company expectation, creating the right shopping experience for our customers. Ensures the team deliver "all sizes out" and escalates to the Managers, any issues that prevent the stock being there for our customers. Uses all Business reports available to effectively identify risks and opportunities and can use the reports on store visits. Aware of what the competition is doing on the high street, and Internet supporting the Managers to ensure we are always a step ahead, providing a unique shopping experience. Developing the Best Takes ownership of your own development acting as a role model for the team You support the Manager recruit new team members, and act as a coach for them. Helps the Managers create a culture where wellbeing matters, good performance is rewarded and recognised and builds a community which people want to be part of. Can adapt your style and approach to fit the needs of the team, understanding how your actions might impact some individuals. Operations Able to spot potential risks and takes action where appropriate always, escalating them to a Manager Takes accountability for the Health and Safety of customers and the team, taking action to reduce risks where appropriate and thereby supporting the Managers to meet all H&S requirements Supports the operational running of the store, holding the store and leading the team, acting as a key holder and ensuring that all procedures are adhered to Is aware of the impact that Stock-loss and markdown's have on the store and supports controlling this Future Focus You are aware of the day to day in store planning the weeks ahead that are relevant to your role ensuring the team are in place and aware of future events coming up i.e. stock takes, layout changes promotional activity, etc. You embrace new technology, and Business initiatives coaching the team to understand the importance and commercial impact of moving to be a multichannel brand, allowing customers to shop online and in store. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary A chance to build a career with a fast paced, high growth brand
What will I be doing? Ensure that all transactions are generated and completed with the appropriate level of control and measure in order to ensure that all financial elements of each Trade are processed with due diligence. Inform internal value chain stakeholders on relevant freight movements in order for operational partners to manage logistics and production at our facilities. Liaise with internal stakeholders in relation to stock availability and movement to ensure contractual obligations are met. Facilitate the communication of transaction queries in relation to debt recovery and debt management to maintain the integrity of the department's financial responsibility. Take ownership and manage any exceptions raised by internal customers and jointly manage to seek resolution. In the event of queries or debt recovery situations, manage the process efficiently to protect the integrity of SUEZ's P&L. What are the requirements? Experience of working in a Trading environment, specifically 'Back office' is highly desirable. Experience to intermediate level in Microsoft Excel, Microsoft Word and familiarity with Transaction based processing systems. Strong financial acumen with a core understanding of financial processes such as credit control, credit insurance, billing, sales ledger, purchase ledger and debt management. Open and selling communication style across all media and levels of an organisation. Experience of working in a high pressure environment to tight deadlines. Who we are Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future. At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration. We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world. If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Apr 16, 2026
Full time
What will I be doing? Ensure that all transactions are generated and completed with the appropriate level of control and measure in order to ensure that all financial elements of each Trade are processed with due diligence. Inform internal value chain stakeholders on relevant freight movements in order for operational partners to manage logistics and production at our facilities. Liaise with internal stakeholders in relation to stock availability and movement to ensure contractual obligations are met. Facilitate the communication of transaction queries in relation to debt recovery and debt management to maintain the integrity of the department's financial responsibility. Take ownership and manage any exceptions raised by internal customers and jointly manage to seek resolution. In the event of queries or debt recovery situations, manage the process efficiently to protect the integrity of SUEZ's P&L. What are the requirements? Experience of working in a Trading environment, specifically 'Back office' is highly desirable. Experience to intermediate level in Microsoft Excel, Microsoft Word and familiarity with Transaction based processing systems. Strong financial acumen with a core understanding of financial processes such as credit control, credit insurance, billing, sales ledger, purchase ledger and debt management. Open and selling communication style across all media and levels of an organisation. Experience of working in a high pressure environment to tight deadlines. Who we are Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future. At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration. We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world. If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Join Deswik! A global technology leader that delivers integrated software solutions for the mining industry About the Role We are transforming how mines operate worldwide. As our enterprise suite continues to scale on AWS, we are seeking an AWS Cloud Engineer to act as the ultimate escalation point for complex technical issues across the platform. You will combine operations, application, and infrastructure best practices, leveraging IaC, automation, and scripting to optimize our AWS environment. You will work directly with Development and Product teams to keep our platforms secure, stable, and performant. What You'll Do Own the technical resolution of complex, high-priority escalations across AWS and on-premise environments. Troubleshoot from first principles (Logs Metrics Replication) rather than just rebooting and hoping. Deep dive into AWS issues to identify root causes across Compute, Storage, and Database services. Read, write, and debug code (Python, PowerShell, or Bash) to build scripts, automate fixes, and query APIs. Replicate complex customer environments in AWS to test solutions and provide exact failure conditions to developers. Make architectural recommendations during incidents, such as advising when to use DynamoDB versus RDS. Monitor observability platforms to proactively resolve infrastructure degradation. What You Bring Proven experience as an AWS Cloud Engineer actively fixing infrastructure and code issues, not just dispatching tickets. Deep understanding of AWS architecture across Compute, Storage, and Databases. Advanced OS-level troubleshooting skills for Windows Server, IIS, or Linux. Strong scripting and coding abilities, with the comfort to read code. The technical confidence to challenge configurations and explain complex cloud concepts to developers and external IT teams. An interest in AI/LLMs, with experience prompting or building simple automations being a massive plus. Why You'll Love It Here No Graveyard Shifts: Our Follow the Sun model means you work a standard day while contributing to 24/7 global coverage. Modern Tech Stack: You will be working with AWS, Infrastructure as Code, and AI agents-not stuck supporting legacy on prem systems forever. Location: Wood Lane, London 3 days office / 2 days remote. Engineering Culture: We value technical skills. If you want to get AWS certified, we support that. Competitive salary + daily site allowance. Annual bonus. Access to counseling services for you and your family. Mentorship from experienced mining professionals. Opportunities to collaborate with our software development team. About Deswik Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 900+ operations worldwide, and we invest heavily in R&D to stay ahead. We're proud to be part of the mining industry's digital transformation. Ready to Join Us? If you're a seasoned underground mining engineer who thrives on solving real-world problems with technology, we'd love to hear from you.
Apr 16, 2026
Full time
Join Deswik! A global technology leader that delivers integrated software solutions for the mining industry About the Role We are transforming how mines operate worldwide. As our enterprise suite continues to scale on AWS, we are seeking an AWS Cloud Engineer to act as the ultimate escalation point for complex technical issues across the platform. You will combine operations, application, and infrastructure best practices, leveraging IaC, automation, and scripting to optimize our AWS environment. You will work directly with Development and Product teams to keep our platforms secure, stable, and performant. What You'll Do Own the technical resolution of complex, high-priority escalations across AWS and on-premise environments. Troubleshoot from first principles (Logs Metrics Replication) rather than just rebooting and hoping. Deep dive into AWS issues to identify root causes across Compute, Storage, and Database services. Read, write, and debug code (Python, PowerShell, or Bash) to build scripts, automate fixes, and query APIs. Replicate complex customer environments in AWS to test solutions and provide exact failure conditions to developers. Make architectural recommendations during incidents, such as advising when to use DynamoDB versus RDS. Monitor observability platforms to proactively resolve infrastructure degradation. What You Bring Proven experience as an AWS Cloud Engineer actively fixing infrastructure and code issues, not just dispatching tickets. Deep understanding of AWS architecture across Compute, Storage, and Databases. Advanced OS-level troubleshooting skills for Windows Server, IIS, or Linux. Strong scripting and coding abilities, with the comfort to read code. The technical confidence to challenge configurations and explain complex cloud concepts to developers and external IT teams. An interest in AI/LLMs, with experience prompting or building simple automations being a massive plus. Why You'll Love It Here No Graveyard Shifts: Our Follow the Sun model means you work a standard day while contributing to 24/7 global coverage. Modern Tech Stack: You will be working with AWS, Infrastructure as Code, and AI agents-not stuck supporting legacy on prem systems forever. Location: Wood Lane, London 3 days office / 2 days remote. Engineering Culture: We value technical skills. If you want to get AWS certified, we support that. Competitive salary + daily site allowance. Annual bonus. Access to counseling services for you and your family. Mentorship from experienced mining professionals. Opportunities to collaborate with our software development team. About Deswik Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 900+ operations worldwide, and we invest heavily in R&D to stay ahead. We're proud to be part of the mining industry's digital transformation. Ready to Join Us? If you're a seasoned underground mining engineer who thrives on solving real-world problems with technology, we'd love to hear from you.
