Empower Youth Zones is the charity that oversees the creation, management and sustainability of Youth Zones in Manchester and Salford. These include HideOut Youth Zone located in Gorton (East Manchester) which opened in 2020, and Salford Youth Zone located in Pendleton, which opened to young people in June 2025. HideOut and Salford Youth Zone provide children and young people aged 8-19 and up to 25 for those with additional needs with somewhere safe to go, something positive to do and someone trusted to talk to. What is the Role? We are looking for an exceptional Director of Youth Work & Impact to lead our life changing work with young people. As Director of Youth Work & Impact, you will shape and drive the entire youth work offer across both Youth Zones. You'll lead programme development, ensure delivery is high quality and inclusive, and make sure our work has measurable impact on the lives of children and young people aged 8-19 (and up to 25 with additional needs) You will establish and oversee a robust Monitoring & Evaluation framework, to measure outcomes, track delivery against KPIs, and provide clear insights that inform strategic decisions by the CEO and Board. Alongside this, you will lead safeguarding as Empower's Designated Safeguarding Lead, manage programme budgets, and provide line management to senior operational staff. Through strong leadership, strategic planning and a commitment to high performance, you will ensure both Youth Zones deliver inspiring, impactful and safe experiences for every young person who walks through our doors, creating opportunities for them to have a voice and influence decisions that affect them You'll also be a visible leader across Greater Manchester - representing Empower Youth Zones at key events and meetings, strengthening partnerships and advocating for our work. This is a rare opportunity to be at the heart of a growing movement dedicated to giving every young person the chance to realise their full potential and thrive. What will I be doing? Lead strategic and operational planning, delivery, and continuous improvement of youth delivery programmes across HideOut and Salford Youth Zones, embedding the national youth work curriculum into all programme areas. Through effective leadership and line management of the Heads of Youth Work, ensure programme design and delivery aligns with organisational objectives and meets the needs of young people. Establish a Monitoring and Evaluation framework (linking Onside's Excellence Framework) across operational Youth Zone delivery to inform the CEO and Board (measure impact, monitor delivery plan and KPIs against strategy) ensuring a high level of quality assurance, accountability and continuous improvement. Build and maintain strong relationships with delivery partners, funders, national and regional youth sector infrastructure organisations and other key stakeholders. Act as the charity's lead representative at local events, conferences and meetings (Local, GM & City Wide Youth Partnerships, VCS boards, Local Authority Partnership and neighbourhood groups etc) to advocate for our work Provide strategic leadership and management of every aspect of the Youth Zone's services to young people, including our work with external partners ensure they meet performance and safeguarding standards Take responsibility as Empower's Designated Safeguarding Lead, ensuring safeguarding policies and procedures are upheld across all programme activities, supporting the wider team to manage any concerns or incidents appropriately, creating a safe and inclusive environment. Embed a pro-active planning culture throughout the organisation with effective planning taking place at all levels, to execute the Charity's strategic goals in the most efficient and effective way, that delivers our priorities and contributes to the core values of the charity Set and manage budgets effectively, ensuring financial accountability and value for money, and work with Finance to meet financial planning, reporting and management requirements. Support the CEO to develop the risk register for the charity so trustees can easily identify major issues and ensure effective mitigation procedures are in place and regularly reviewed Through effective Line Management of Empower's Head of Youth Work and Partnerships and Data and Insights Manager, ensure they have all the support and resources needed to enable the Charity to be fully compliant with all relevant reporting requirements and ensure necessary processes and procedures are in place across both youth zones. Work closely with the Director of People to develop, implement and regularly review a workforce development plan for all staff and volunteers working with children and young people, ensuring professional youth work values and principles are embedded throughout our practise Integrate equity, diversity and inclusion principles and practice across programme delivery using equity impact assessments and ensuring EDI is a core component of training and onboarding for all partners and stakeholders. To undertake any other reasonably required duties as instructed by someone acting on Chief Executive's behalf, in addition to the role-specific tasks and responsibilities detailed above. What else will I need to do? Be a role model for young people and present a positive "can do" attitude Take personal responsibility for own actions Provide strong leadership to the programmes team, setting clear direction and fostering a high -performance culture Represent Empower Youth Zones positively and effectively in all dealings with internal colleagues, and external partners Champion innovation and continuous improvement in programme delivery Comply with all policies and procedures, with particular reference to safeguarding, codes of conduct, health and safety and equality and diversity to ensure all activities are accessible Promote a collaborative and inclusive working environment, both within the organisation and with external partners Assist with any promotional activities and visits that take place at the Youth Zone Actively promote the Youth Zone and positively contribute towards increasing Youth Zone membership.
Apr 22, 2026
Full time
Empower Youth Zones is the charity that oversees the creation, management and sustainability of Youth Zones in Manchester and Salford. These include HideOut Youth Zone located in Gorton (East Manchester) which opened in 2020, and Salford Youth Zone located in Pendleton, which opened to young people in June 2025. HideOut and Salford Youth Zone provide children and young people aged 8-19 and up to 25 for those with additional needs with somewhere safe to go, something positive to do and someone trusted to talk to. What is the Role? We are looking for an exceptional Director of Youth Work & Impact to lead our life changing work with young people. As Director of Youth Work & Impact, you will shape and drive the entire youth work offer across both Youth Zones. You'll lead programme development, ensure delivery is high quality and inclusive, and make sure our work has measurable impact on the lives of children and young people aged 8-19 (and up to 25 with additional needs) You will establish and oversee a robust Monitoring & Evaluation framework, to measure outcomes, track delivery against KPIs, and provide clear insights that inform strategic decisions by the CEO and Board. Alongside this, you will lead safeguarding as Empower's Designated Safeguarding Lead, manage programme budgets, and provide line management to senior operational staff. Through strong leadership, strategic planning and a commitment to high performance, you will ensure both Youth Zones deliver inspiring, impactful and safe experiences for every young person who walks through our doors, creating opportunities for them to have a voice and influence decisions that affect them You'll also be a visible leader across Greater Manchester - representing Empower Youth Zones at key events and meetings, strengthening partnerships and advocating for our work. This is a rare opportunity to be at the heart of a growing movement dedicated to giving every young person the chance to realise their full potential and thrive. What will I be doing? Lead strategic and operational planning, delivery, and continuous improvement of youth delivery programmes across HideOut and Salford Youth Zones, embedding the national youth work curriculum into all programme areas. Through effective leadership and line management of the Heads of Youth Work, ensure programme design and delivery aligns with organisational objectives and meets the needs of young people. Establish a Monitoring and Evaluation framework (linking Onside's Excellence Framework) across operational Youth Zone delivery to inform the CEO and Board (measure impact, monitor delivery plan and KPIs against strategy) ensuring a high level of quality assurance, accountability and continuous improvement. Build and maintain strong relationships with delivery partners, funders, national and regional youth sector infrastructure organisations and other key stakeholders. Act as the charity's lead representative at local events, conferences and meetings (Local, GM & City Wide Youth Partnerships, VCS boards, Local Authority Partnership and neighbourhood groups etc) to advocate for our work Provide strategic leadership and management of every aspect of the Youth Zone's services to young people, including our work with external partners ensure they meet performance and safeguarding standards Take responsibility as Empower's Designated Safeguarding Lead, ensuring safeguarding policies and procedures are upheld across all programme activities, supporting the wider team to manage any concerns or incidents appropriately, creating a safe and inclusive environment. Embed a pro-active planning culture throughout the organisation with effective planning taking place at all levels, to execute the Charity's strategic goals in the most efficient and effective way, that delivers our priorities and contributes to the core values of the charity Set and manage budgets effectively, ensuring financial accountability and value for money, and work with Finance to meet financial planning, reporting and management requirements. Support the CEO to develop the risk register for the charity so trustees can easily identify major issues and ensure effective mitigation procedures are in place and regularly reviewed Through effective Line Management of Empower's Head of Youth Work and Partnerships and Data and Insights Manager, ensure they have all the support and resources needed to enable the Charity to be fully compliant with all relevant reporting requirements and ensure necessary processes and procedures are in place across both youth zones. Work closely with the Director of People to develop, implement and regularly review a workforce development plan for all staff and volunteers working with children and young people, ensuring professional youth work values and principles are embedded throughout our practise Integrate equity, diversity and inclusion principles and practice across programme delivery using equity impact assessments and ensuring EDI is a core component of training and onboarding for all partners and stakeholders. To undertake any other reasonably required duties as instructed by someone acting on Chief Executive's behalf, in addition to the role-specific tasks and responsibilities detailed above. What else will I need to do? Be a role model for young people and present a positive "can do" attitude Take personal responsibility for own actions Provide strong leadership to the programmes team, setting clear direction and fostering a high -performance culture Represent Empower Youth Zones positively and effectively in all dealings with internal colleagues, and external partners Champion innovation and continuous improvement in programme delivery Comply with all policies and procedures, with particular reference to safeguarding, codes of conduct, health and safety and equality and diversity to ensure all activities are accessible Promote a collaborative and inclusive working environment, both within the organisation and with external partners Assist with any promotional activities and visits that take place at the Youth Zone Actively promote the Youth Zone and positively contribute towards increasing Youth Zone membership.
Director (Non Executive) and Associate Director Opportunities Voluntary roles Appointment from 1 August 2026 Our university client is seeking two new Non Executive Directors and a small number of Associate Directors to join their Board and committees at a pivotal moment in their development. Our client is a young, ambitious and progressive university in Cumbria, delivering applied, work based and flexible learning with regional, national and international partners. Recent investment includes the £79m Citadels campus project in Carlisle, a new Barrow campus, and the Pears Cumbria School of Medicine delivered in partnership with Imperial College London. The University holds TEF Silver and achieves excellent graduate outcomes, with 92% progressing into work or further study. Our client is now appointing two Directors and several Associate Directors to strengthen governance, succession and committee expertise across areas including finance, audit, risk, estates and digital. Directors sit on the University Board. Associate Directors sit on committees and provide specialist expertise. These are voluntary roles with extraordinary impact. Your insight will strengthen higher level skills across the region, improve economic productivity, enable society changing research and widen educational opportunity for future generations. You will influence major transformation programmes and support a mission driven university that helps people and places to thrive. Time commitment: five Board meetings per year, an annual strategy conference, and committee membership (3-5 meetings per year). Most meetings take place in Carlisle or Lancaster, with some held online. We actively welcome applications from individuals who are currently underrepresented on the Board, including those from Black, Asian and minority ethnic communities and disabled candidates. We value leaders who bring strategic judgement, emotional intelligence and a commitment to inclusive, purposeful governance. Our client has five Directors nominated by the Church of England. Candidates with involvement in the Church are welcome to note this in their application. Associate Directors are not Board members but contribute specialist expertise, strengthening governance capacity and supporting succession planning. University Leadership Associates (ULA) has been appointed to support this appointment process. For more information and to apply, please visit Timeline: Closing date: 9am on Friday 1 May 2026 Interviews: are scheduled for Wednesday 20 and Thursday 21 May 2026 on Teams. If you are invited to interview but these dates are not convenient, we will work with you to identify an alternative time wherever possible. Approval : University Board meeting, Thursday 9 July 2026 for a start date of 1 August 2026.
Apr 22, 2026
Full time
Director (Non Executive) and Associate Director Opportunities Voluntary roles Appointment from 1 August 2026 Our university client is seeking two new Non Executive Directors and a small number of Associate Directors to join their Board and committees at a pivotal moment in their development. Our client is a young, ambitious and progressive university in Cumbria, delivering applied, work based and flexible learning with regional, national and international partners. Recent investment includes the £79m Citadels campus project in Carlisle, a new Barrow campus, and the Pears Cumbria School of Medicine delivered in partnership with Imperial College London. The University holds TEF Silver and achieves excellent graduate outcomes, with 92% progressing into work or further study. Our client is now appointing two Directors and several Associate Directors to strengthen governance, succession and committee expertise across areas including finance, audit, risk, estates and digital. Directors sit on the University Board. Associate Directors sit on committees and provide specialist expertise. These are voluntary roles with extraordinary impact. Your insight will strengthen higher level skills across the region, improve economic productivity, enable society changing research and widen educational opportunity for future generations. You will influence major transformation programmes and support a mission driven university that helps people and places to thrive. Time commitment: five Board meetings per year, an annual strategy conference, and committee membership (3-5 meetings per year). Most meetings take place in Carlisle or Lancaster, with some held online. We actively welcome applications from individuals who are currently underrepresented on the Board, including those from Black, Asian and minority ethnic communities and disabled candidates. We value leaders who bring strategic judgement, emotional intelligence and a commitment to inclusive, purposeful governance. Our client has five Directors nominated by the Church of England. Candidates with involvement in the Church are welcome to note this in their application. Associate Directors are not Board members but contribute specialist expertise, strengthening governance capacity and supporting succession planning. University Leadership Associates (ULA) has been appointed to support this appointment process. For more information and to apply, please visit Timeline: Closing date: 9am on Friday 1 May 2026 Interviews: are scheduled for Wednesday 20 and Thursday 21 May 2026 on Teams. If you are invited to interview but these dates are not convenient, we will work with you to identify an alternative time wherever possible. Approval : University Board meeting, Thursday 9 July 2026 for a start date of 1 August 2026.
Key Responsibilities Lead and develop the finance function, ensuring a high-performing and well-supported team Act as a strategic partner to the MD and senior leadership team, contributing to wider business decision-making Take ownership of financial planning, forecasting, and performance reporting Support feasibility modelling and investment decisions, working closely with commercial teams Drive strong cash management, cost control, and financial governance Ensure accurate and timely management reporting and compliance with group policies Identify and resolve key financial and operational risks impacting the business Oversee financial input into business continuity and operational planning Play a key role in shaping and delivering the business' growth strategy Candidate Profile Qualified accountant (ACA / ACCA / CIMA / CA) with significant post-qualified experience Proven experience in a senior finance leadership role within a commercial environment Ideally sector exposure to real estate, property, or construction Strong track record of business partnering and influencing senior stakeholders Experience in financial planning, analysis, and investment appraisal Comfortable operating in a fast-paced, operational environment Demonstrable leadership experience, with the ability to build and develop high-performing teams Why Apply? True number one finance role within a regional business unit High level of exposure to senior leadership and decision-making Opportunity to play a key role in driving growth and performance Backed by a well-established and highly regarded UK business
Apr 21, 2026
Full time
Key Responsibilities Lead and develop the finance function, ensuring a high-performing and well-supported team Act as a strategic partner to the MD and senior leadership team, contributing to wider business decision-making Take ownership of financial planning, forecasting, and performance reporting Support feasibility modelling and investment decisions, working closely with commercial teams Drive strong cash management, cost control, and financial governance Ensure accurate and timely management reporting and compliance with group policies Identify and resolve key financial and operational risks impacting the business Oversee financial input into business continuity and operational planning Play a key role in shaping and delivering the business' growth strategy Candidate Profile Qualified accountant (ACA / ACCA / CIMA / CA) with significant post-qualified experience Proven experience in a senior finance leadership role within a commercial environment Ideally sector exposure to real estate, property, or construction Strong track record of business partnering and influencing senior stakeholders Experience in financial planning, analysis, and investment appraisal Comfortable operating in a fast-paced, operational environment Demonstrable leadership experience, with the ability to build and develop high-performing teams Why Apply? True number one finance role within a regional business unit High level of exposure to senior leadership and decision-making Opportunity to play a key role in driving growth and performance Backed by a well-established and highly regarded UK business
In a Nutshell We have an exciting opportunity for a Regional Finance Director to join our team within Vistry Central Home Counties, at our Takeley office. As our Regional Finance Director, you will be responsible for ownership of all financial planning, analysis, control and reporting for the region, working alongside other department heads and directors to ensure the objectives contained within th click apply for full job details
Apr 21, 2026
Full time
In a Nutshell We have an exciting opportunity for a Regional Finance Director to join our team within Vistry Central Home Counties, at our Takeley office. As our Regional Finance Director, you will be responsible for ownership of all financial planning, analysis, control and reporting for the region, working alongside other department heads and directors to ensure the objectives contained within th click apply for full job details
Interim Finance Director Location: Birmingham (Hybrid) Day Rate: Competitive Contract: 6-12 months Overview We are supporting a well-established housebuilding/construction business in the Midlands with the appointment of an Interim Finance Director. This is a senior leadership position with full responsibility for the regional finance function, providing strategic and commercial support to the Mana click apply for full job details
Apr 20, 2026
Seasonal
Interim Finance Director Location: Birmingham (Hybrid) Day Rate: Competitive Contract: 6-12 months Overview We are supporting a well-established housebuilding/construction business in the Midlands with the appointment of an Interim Finance Director. This is a senior leadership position with full responsibility for the regional finance function, providing strategic and commercial support to the Mana click apply for full job details
Accountable Recruitment are delighted to be partnering with a growing manufacturing company based in Deeside to recruit a Regional Finance Manager. Reporting to the Finance Director you will be responsible for; monthly management accounts, year-end statutory accounts and managing a small team, as well as process improvement and other projects click apply for full job details
Apr 20, 2026
Full time
Accountable Recruitment are delighted to be partnering with a growing manufacturing company based in Deeside to recruit a Regional Finance Manager. Reporting to the Finance Director you will be responsible for; monthly management accounts, year-end statutory accounts and managing a small team, as well as process improvement and other projects click apply for full job details
About Us SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Regional Manager, CX Support Operations - EMEA Leeds / Hybrid - 3 days from office About the role You will be the EMEA execution lead for CX Support Operations - owning day-to-day operational delivery and running a 'Find It Fix It' rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. This is a hands on operator role: you will run daily controls and tasking, translateCxinsights into clear defect hypotheses, and drive fast cross functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. What You'll Own EMEA day-to-day operational execution Run daily/weekly operational routines that keep order support healthy across EMEA markets. Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. Maintain operational controls that reduce risk exposure and consumer harm. Find It Fix It (rapid action continuous improvement) Operate a repeatable 'Find It Fix It' cycle: Find It: detect smoke viaCxsignals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). Fix It: drive rapid root cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and howwe'llmeasure improvement). Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. CX data insight action Use CX operational and contact data to: Identifyfriction and failure demand. Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). Prioritise the backlog with clear rationale. Create simple, trusted reporting that tells the story: "what's broken, what we're doing, what moved." Partner leadership across EMEA Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. Create clear working agreements for: Escalations and incident response Ownership of fixes Release/rollout comms to CX Delivery Documentation and training Standards, documentation, and enablement Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). Enable front line and Tier 2 teams through: Clear workflows and decision trees Templates/macros/content updates Targeted training fornew changes Key Relationships Director,CxSupport Operations (manager): priorities, escalation, governance, performance. CX Delivery leaders (BPO and/or in house): operational outcomes, readiness, training, defect feedback loop. Logistics/ Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. What Success Looks Like Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. Speed to fix: time from 'smoke spotted' 'fix released' decreases; fewer repeat incidents. Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. Team enablement: front line teams have better tooling, SOPs, and training; less manual firefighting. Required Experience 5+ years in CX Operations /Postpurchaseoperations / eCommerce operations / Logistics exception management. Proven experience running daily operational routines and handling live escalations. Strong analytical capability: turning operational/contact data into clear priorities and actions. Track recorddelivering process improvement in a matrix environment. Comfort working across multiple EMEA markets and nuances. Preferred Experience DTC or omnichannel retail experience. Exposure to OMS/CRM and contactcentertooling (no deep engineeringrequired). Experience working with payments (Klarna/PayPal/Braintree), refunds/returns, and carrier escalation paths. Experience operating incident response / defect management cadence. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. EEO Statement We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Apr 17, 2026
Full time
About Us SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Regional Manager, CX Support Operations - EMEA Leeds / Hybrid - 3 days from office About the role You will be the EMEA execution lead for CX Support Operations - owning day-to-day operational delivery and running a 'Find It Fix It' rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. This is a hands on operator role: you will run daily controls and tasking, translateCxinsights into clear defect hypotheses, and drive fast cross functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. What You'll Own EMEA day-to-day operational execution Run daily/weekly operational routines that keep order support healthy across EMEA markets. Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. Maintain operational controls that reduce risk exposure and consumer harm. Find It Fix It (rapid action continuous improvement) Operate a repeatable 'Find It Fix It' cycle: Find It: detect smoke viaCxsignals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). Fix It: drive rapid root cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and howwe'llmeasure improvement). Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. CX data insight action Use CX operational and contact data to: Identifyfriction and failure demand. Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). Prioritise the backlog with clear rationale. Create simple, trusted reporting that tells the story: "what's broken, what we're doing, what moved." Partner leadership across EMEA Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. Create clear working agreements for: Escalations and incident response Ownership of fixes Release/rollout comms to CX Delivery Documentation and training Standards, documentation, and enablement Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). Enable front line and Tier 2 teams through: Clear workflows and decision trees Templates/macros/content updates Targeted training fornew changes Key Relationships Director,CxSupport Operations (manager): priorities, escalation, governance, performance. CX Delivery leaders (BPO and/or in house): operational outcomes, readiness, training, defect feedback loop. Logistics/ Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. What Success Looks Like Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. Speed to fix: time from 'smoke spotted' 'fix released' decreases; fewer repeat incidents. Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. Team enablement: front line teams have better tooling, SOPs, and training; less manual firefighting. Required Experience 5+ years in CX Operations /Postpurchaseoperations / eCommerce operations / Logistics exception management. Proven experience running daily operational routines and handling live escalations. Strong analytical capability: turning operational/contact data into clear priorities and actions. Track recorddelivering process improvement in a matrix environment. Comfort working across multiple EMEA markets and nuances. Preferred Experience DTC or omnichannel retail experience. Exposure to OMS/CRM and contactcentertooling (no deep engineeringrequired). Experience working with payments (Klarna/PayPal/Braintree), refunds/returns, and carrier escalation paths. Experience operating incident response / defect management cadence. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. EEO Statement We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
A fantastic opportunity to join PE-backed buy and build business as Senior Finance Business Partner supporting a high growth region - please note, we can only accept applications from candidates able to join by 1/6/26. PURPOSE OF ROLE - to be the key partner to the regional leadership team, covering all aspects of financial reporting/analysis and ensuring the leadership team (both the regional and group) fully understand the performance within the region. This will require interaction with multiple functions/teams across the group, in order to deliver a fully informed and integrated approach to this role. DUTIES & RESPONSIBILITIES Manage the regional finance team (e.g. Finance Business Partner and Finance Analyst) to ensure all duties and responsibilities are met across the team Ensure all duties and responsibilities of the regional finance team are delivered in line with agreed timeframes and expected standards. Support Regional Senior Management to ensure they are fully informed of their financial results and KPI's, along with adhoc analysis and projects. Support Group Senior Management (e.g. Group CEO, CFO, COO, etc.) to ensure they are fully informed of the financial results and KPI's, along with adhoc analysis and projects. Liaise appropriately with Central / Group functions to meet objectives across the wider Group. DUTIES & RESPONSIBILITIES - in conjunction with the FBP, deliver the following: Regionally specific finance management - Month end delivery with ownership across P&L, Balance sheet and Cash flow analysis. Ensure that all routine management information is produced in line with agreed timetable. Ensure delivery of narrative packs to senior management and other relevant stakeholders. Challenge and raise key trends and variances where appropriate. Review and report accurate and consistent operational KPI's, as defined by the business. Ensure integrity of financials for specific regions and entities is maintained. This includes accurate nominal postings, fully backed up Balance sheet reconciliations, monthly analysis and reporting of budget variances, appropriate accounting treatment across each category. Review and maintain data integrity across all systems, including data held outside of the primary ledgers (such as within a data warehouse). Manage key control accounts. Trade Debtors - work with local Directors to ensure each balance is being managed and collected. Aged Creditors - work with Accounts Payable team to ensure invoice management is up to date and managed within specific entities. Manage, review and submit specific entities quarterly VAT returns. Acquisitions. Manage post deal integration of financials. Includes Balance sheet review (passed across from Group Finance), review and update relevant budget template for consolidation, liaise (where applicable) with legacy finance team on handover. Work smartly and efficiently with other Group functions to help meet objectives across the wider Group. Embrace a culture of learning, development and improvement by regularly liaising with colleagues in the finance team and implementing and standardising best practice across the finance function. Internal / External audit support (Balance sheet recs / Income Rec / monthly schedules). Involvement in Adhoc Project work and tasks that could be Group or Regionally related. Perform any other duties which from time to time may be required to ensure the smooth running of the group.
Apr 16, 2026
Full time
A fantastic opportunity to join PE-backed buy and build business as Senior Finance Business Partner supporting a high growth region - please note, we can only accept applications from candidates able to join by 1/6/26. PURPOSE OF ROLE - to be the key partner to the regional leadership team, covering all aspects of financial reporting/analysis and ensuring the leadership team (both the regional and group) fully understand the performance within the region. This will require interaction with multiple functions/teams across the group, in order to deliver a fully informed and integrated approach to this role. DUTIES & RESPONSIBILITIES Manage the regional finance team (e.g. Finance Business Partner and Finance Analyst) to ensure all duties and responsibilities are met across the team Ensure all duties and responsibilities of the regional finance team are delivered in line with agreed timeframes and expected standards. Support Regional Senior Management to ensure they are fully informed of their financial results and KPI's, along with adhoc analysis and projects. Support Group Senior Management (e.g. Group CEO, CFO, COO, etc.) to ensure they are fully informed of the financial results and KPI's, along with adhoc analysis and projects. Liaise appropriately with Central / Group functions to meet objectives across the wider Group. DUTIES & RESPONSIBILITIES - in conjunction with the FBP, deliver the following: Regionally specific finance management - Month end delivery with ownership across P&L, Balance sheet and Cash flow analysis. Ensure that all routine management information is produced in line with agreed timetable. Ensure delivery of narrative packs to senior management and other relevant stakeholders. Challenge and raise key trends and variances where appropriate. Review and report accurate and consistent operational KPI's, as defined by the business. Ensure integrity of financials for specific regions and entities is maintained. This includes accurate nominal postings, fully backed up Balance sheet reconciliations, monthly analysis and reporting of budget variances, appropriate accounting treatment across each category. Review and maintain data integrity across all systems, including data held outside of the primary ledgers (such as within a data warehouse). Manage key control accounts. Trade Debtors - work with local Directors to ensure each balance is being managed and collected. Aged Creditors - work with Accounts Payable team to ensure invoice management is up to date and managed within specific entities. Manage, review and submit specific entities quarterly VAT returns. Acquisitions. Manage post deal integration of financials. Includes Balance sheet review (passed across from Group Finance), review and update relevant budget template for consolidation, liaise (where applicable) with legacy finance team on handover. Work smartly and efficiently with other Group functions to help meet objectives across the wider Group. Embrace a culture of learning, development and improvement by regularly liaising with colleagues in the finance team and implementing and standardising best practice across the finance function. Internal / External audit support (Balance sheet recs / Income Rec / monthly schedules). Involvement in Adhoc Project work and tasks that could be Group or Regionally related. Perform any other duties which from time to time may be required to ensure the smooth running of the group.
North West Hybrid Leading Investment Bank / M&A Boutique If you're an experienced Investment Banking / M&A Lead Advisory professional looking for greater influence, senior client exposure and the opportunity to build a genuine sector footprint, this role offers a highly compelling next step. You'll join a leading investment bank with an exceptional mid-market reputation across the North West, advising ambitious businesses, investors and management teams on M&A, sell-side, buy-side and capital raising mandates. The platform is entrepreneurial, growth-driven and built around senior ownership of deals and client relationships. This is a senior hire with real scope - offering autonomy, strategic input and the opportunity to shape a specialist sector proposition. Why this move stands out Senior deal ownership with end-to-end transaction responsibility Strong, established flow of mid-market mandates High level of Partner / leadership access and influence Opportunity to build and lead a sector vertical (Industrials / Business Services) Entrepreneurial platform with short decision chains Clear path to further leadership as the business continues to grow Your key focus areas Leading M&A and corporate finance transactions from origination through to completion Acting as a trusted advisor to Boards, shareholders and senior management teams Driving origination through existing relationships and sector connectivity Leading, structuring and negotiating transactions across sell-side, buy-side and capital raises Managing and mentoring junior team members on live deals Working closely with senior leadership to shape sector strategy and growth plans Representing the firm externally and strengthening its regional market presence What you'll bring Associate Director, VP or Director-level experience within Investment Banking or Corporate Finance Strong transaction track record within Industrials and/or Business Services sectors Proven ability to originate, lead and execute mid-market transactions Commercial, credible and confident client-facing style Strong leadership capability and desire to help develop others Entrepreneurial mindset, comfortable operating with autonomy and responsibility What's in it for you Highly competitive base salary + bonus Genuine senior responsibility and deal ownership Hybrid working Clear leadership and progression opportunity Strong, collaborative deal team culture Platform to build long-term sector credibility in the North West Next Step If you're ready for a move that gives you more responsibility, progression and client exposure, apply today for a confidential conversation with our specialist consultants here at GMP Recruitment Agency Limited.
Apr 15, 2026
Full time
North West Hybrid Leading Investment Bank / M&A Boutique If you're an experienced Investment Banking / M&A Lead Advisory professional looking for greater influence, senior client exposure and the opportunity to build a genuine sector footprint, this role offers a highly compelling next step. You'll join a leading investment bank with an exceptional mid-market reputation across the North West, advising ambitious businesses, investors and management teams on M&A, sell-side, buy-side and capital raising mandates. The platform is entrepreneurial, growth-driven and built around senior ownership of deals and client relationships. This is a senior hire with real scope - offering autonomy, strategic input and the opportunity to shape a specialist sector proposition. Why this move stands out Senior deal ownership with end-to-end transaction responsibility Strong, established flow of mid-market mandates High level of Partner / leadership access and influence Opportunity to build and lead a sector vertical (Industrials / Business Services) Entrepreneurial platform with short decision chains Clear path to further leadership as the business continues to grow Your key focus areas Leading M&A and corporate finance transactions from origination through to completion Acting as a trusted advisor to Boards, shareholders and senior management teams Driving origination through existing relationships and sector connectivity Leading, structuring and negotiating transactions across sell-side, buy-side and capital raises Managing and mentoring junior team members on live deals Working closely with senior leadership to shape sector strategy and growth plans Representing the firm externally and strengthening its regional market presence What you'll bring Associate Director, VP or Director-level experience within Investment Banking or Corporate Finance Strong transaction track record within Industrials and/or Business Services sectors Proven ability to originate, lead and execute mid-market transactions Commercial, credible and confident client-facing style Strong leadership capability and desire to help develop others Entrepreneurial mindset, comfortable operating with autonomy and responsibility What's in it for you Highly competitive base salary + bonus Genuine senior responsibility and deal ownership Hybrid working Clear leadership and progression opportunity Strong, collaborative deal team culture Platform to build long-term sector credibility in the North West Next Step If you're ready for a move that gives you more responsibility, progression and client exposure, apply today for a confidential conversation with our specialist consultants here at GMP Recruitment Agency Limited.
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 15, 2026
Full time
Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team and liaising with other departments Ensure the office runs effectively on a day-to-day basis Manage the switchboard and handle all incoming calls, including forwarded calls and general enquiries Welcome clients and guests, providing refreshments as required Manage meeting rooms, ensuring rooms are refreshed between meetings Take ownership of and manage the hot-desking system Coordinate incoming and outgoing mail, receive deliveries, liaise with couriers and accurately record information on internal systems Oversee space and infrastructure planning, including workstation moves, additions and changes, providing timely solutions and support Act as the first point of contact for suppliers and external service providers, including landlord and building management teams Manage building access and security passes for staff and visitors Manage the office operations budget, including invoice processing and liaising with the Finance team Implement and maintain Health & Safety policies and procedures, including PAT testing, fire marshal and first aid training Take full responsibility for maintaining file archives, ensuring information is stored securely and in line with data protection requirements Order and coordinate delivery of office supplies, proactively managing stock levels Order branded company items and prepare welcome packs for new starters Receive and manage office deliveries, including regular food and supply orders Requisition all office consumables (stationery, printer toners, coffee, water supplies, etc.) Manage agreements with hotels and service providers Mail and ship packages; update internal contact databases and employee lists Manage and coordinate meeting room bookings, ensuring rooms are tidy and facilities are in working order Arrange transport and accommodation for colleagues travelling from other offices Organise catering for internal and external meetings and events when required Provide general support to internal and external visitors HR Duties Support the HR team with onboarding and offboarding processes Order and maintain inventory of IT equipment such as keyboards, monitors and other peripherals Assist HR and Marketing teams with organising staff events throughout the year Liaise with regional and international office managers to support knowledge sharing and coordination Coordinate and schedule interviews, interview debriefs, and feedback to agencies and candidates Support company-wide wellbeing initiatives, engagement activities and diversity & inclusion programmes Knowledge, Skills & Abilities Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Apple applications Exceptional attention to detail with strong organisational skills Strong client focus with a commitment to delivering excellent service Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities Proactive mindset with the confidence to take initiative and suggest improvements Flexible communication style, adapting to different individuals and situations Strong relationship-building skills across all levels of the business and with external suppliers Excellent interpersonal, time-management and problem-solving skills Quick learner who enjoys new challenges Calm, logical approach to resolving issues Ability to work independently and complete tasks without close supervision Education & Experience Relevant experience in a fast-paced financial or professional services environment in a front-of-house role Proven ability to perform effectively under pressure Confident English speaker (additional language skills such as German or Spanish would be an advantage) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dennis and Robinson T/A Paula Rosa Manhattan
Lancing, Sussex
We are seeking a Sales Analyst to support data-driven decision-making across our sales function. The role combines detailed analysis with the ability to communicate findings clearly and persuasively. Working closely with Sales, Design, Commercial, Finance, and Operations, the Sales Analyst will present insight that helps guide sales strategy and improve pipeline quality. A key element of the role is the ability to create a coherent story from data and influence sales teams to act on the insights provided. Key Responsibilities Sales & Pipeline Analysis Analyse performance across regional sales managers, national accounts, major projects, and design Maintain Salesforce reporting across pipeline health, conversions, quoting activity, and win/loss trends Use Glenigan to identify opportunities and track competitor activity Produce weekly, monthly, and quarterly reporting for stakeholders Insight, Storytelling & Influence Translate complex data into clear, actionable narratives Present findings in a structured, persuasive way that gains buy-in from sales teams Support the Sales Director in embedding data-led decision-making Build strong relationships with sales managers to help them understand and trust analytical insight Market & Customer Insight Analyse customer buying patterns, repeat business, and profitability Highlight at-risk accounts and emerging opportunities Produce market and competitor intelligence to support sales planning Reporting & Forecasting Develop accurate sales forecasts using CRM data and market indicators Support annual budgets and quarterly reforecasting Maintain KPI dashboards across revenue, margin, design throughput, and opportunity stages Data Quality & Collaboration Improve Salesforce data accuracy and consistency Standardise reporting processes within the sales team Work with Design (UK & Bangkok), Commercial, Operations, and Finance on cross-functional data needs About You Experience as a Sales Analyst, Commercial Analyst, or similar Strong Excel skills including modelling and advanced formulas Experience with Salesforce CRM Familiarity with Glenigan, Barbour ABI, or similar platforms Excellent communication skills with the ability to present data clearly Confidence to challenge assumptions and influence senior stakeholders Strong attention to detail and ability to work independently Desirable: A degree in Data Analytics, Economics, Business, Marketing, or related discipline. Benefits Hybrid working - work from home one day per week 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
Apr 14, 2026
Full time
We are seeking a Sales Analyst to support data-driven decision-making across our sales function. The role combines detailed analysis with the ability to communicate findings clearly and persuasively. Working closely with Sales, Design, Commercial, Finance, and Operations, the Sales Analyst will present insight that helps guide sales strategy and improve pipeline quality. A key element of the role is the ability to create a coherent story from data and influence sales teams to act on the insights provided. Key Responsibilities Sales & Pipeline Analysis Analyse performance across regional sales managers, national accounts, major projects, and design Maintain Salesforce reporting across pipeline health, conversions, quoting activity, and win/loss trends Use Glenigan to identify opportunities and track competitor activity Produce weekly, monthly, and quarterly reporting for stakeholders Insight, Storytelling & Influence Translate complex data into clear, actionable narratives Present findings in a structured, persuasive way that gains buy-in from sales teams Support the Sales Director in embedding data-led decision-making Build strong relationships with sales managers to help them understand and trust analytical insight Market & Customer Insight Analyse customer buying patterns, repeat business, and profitability Highlight at-risk accounts and emerging opportunities Produce market and competitor intelligence to support sales planning Reporting & Forecasting Develop accurate sales forecasts using CRM data and market indicators Support annual budgets and quarterly reforecasting Maintain KPI dashboards across revenue, margin, design throughput, and opportunity stages Data Quality & Collaboration Improve Salesforce data accuracy and consistency Standardise reporting processes within the sales team Work with Design (UK & Bangkok), Commercial, Operations, and Finance on cross-functional data needs About You Experience as a Sales Analyst, Commercial Analyst, or similar Strong Excel skills including modelling and advanced formulas Experience with Salesforce CRM Familiarity with Glenigan, Barbour ABI, or similar platforms Excellent communication skills with the ability to present data clearly Confidence to challenge assumptions and influence senior stakeholders Strong attention to detail and ability to work independently Desirable: A degree in Data Analytics, Economics, Business, Marketing, or related discipline. Benefits Hybrid working - work from home one day per week 25 days' holiday, rising with length of service (plus 8 bank holidays) SMART Pension Scheme Health Cash Plan to claim back every day healthcare costs Employee Assistance Programme - wellbeing, legal and emotional support Life Assurance - 2 basic salary Holiday purchase scheme (up to 6 weeks total leave) Bike2Work Scheme EV Salary Sacrifice Scheme (after 6 months) Employee discount scheme for kitchens, appliances and staff sales
Governance and Control Manager Segment / Business Unit: Mars Veterinary Health Europe (MVH Europe) Function: Finance Reporting to: Director Governance & Control Location: Solihull (UK) or Amsterdam (Netherlands) - must be able to work in the office 2 days a week Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety. AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development. At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose - to make A BETTER WORLD FOR PETS - starts with building a better world for our people. Operational excellence plays a critical role in enabling scalable growth, consistent quality, and sustainable performance across our clinics and regions. About the Role Mars Veterinary Health Europe is seeking a Governance and Control Manager to play a key role in strengthening the internal control environment and promoting governance best practices across our European operations. This position is instrumental in mitigating risk, strengthening financial governance, and ensuring compliance with Mars Inc. policies and industry standards. Working closely with regional and local finance and operational teams, you will support the deployment and continuous improvement of internal control frameworks while helping embed a strong culture of accountability and compliance across multiple European markets. The role combines strategic governance oversight with hands on control execution, making it ideal for a finance professional with strong internal controls, audit, or risk management experience. Key Responsibilities Internal Control Framework Lead the deployment and continuous improvement of internal control frameworks for financial and operational processes across MVH Europe. Manage the implementation, documentation, and testing of financial controls, including walkthroughs and control testing cycles. Risk Management & Compliance Identify emerging risks and control gaps across financial processes. Report inefficiencies, process weaknesses, or potential fraud risks and implement pragmatic solutions to strengthen controls. Ensure alignment with Mars Inc. governance policies and compliance standards. Audit & Control Assurance Collaborate with internal and external auditors to address control deficiencies and support remediation actions. Provide governance expertise during audit reviews and compliance assessments. Governance & Policy Implementation Drive adoption of financial governance policies and procedures across markets. Support local teams to ensure consistent execution and understanding of governance standards. Process Documentation & Improvement Manage the annual update of financial process documentation. Support finance transformation initiatives and cross functional projects as a governance and controls subject matter expert. Training & Culture Deliver training and awareness initiatives to enhance internal control literacy across the organisation. Promote a culture of compliance, accountability, and strong financial governance. Fraud Investigation & Remediation Investigate and resolve suspected fraud and theft cases (R25). Coordinate remediation actions and ensure timely case resolution while sharing lessons learned. Data & Insights Support digital initiatives related to governance, including data analysis and insights generation. Contribute to governance reporting and monitoring through analytical tools. Context & Scope Reports to the Director Governance & Control and operates across MVH Europe in a multi country environment. Works closely with regional and local finance teams, financial and business controllers, and support functions. Supports both operational control activities and long term strategic governance initiatives. Contributes to the development of internal governance standards aligned with Mars Inc. policies and compliance expectations. Education & Qualifications Bachelor's degree in Finance, Accounting, or a related discipline. Advanced degree or professional certifications such as CPA, CMA, ACCA, CFA, or CIA are highly desirable. Experience Minimum 5 years' experience in finance, accounting, internal audit, or internal controls. Experience in a multinational organisation or Big 4 audit firm preferred. Strong knowledge of internal control frameworks, financial regulations, and accounting standards. Experience in control testing, risk assessments, policy deployment, and remediation planning. Technical Skills Strong data analysis and documentation capabilities. Advanced Microsoft Excel proficiency. Experience working with ERP systems and governance platforms. Experience with Monday boards and Power BI is considered an advantage. Leadership Competencies Drives for Results Manages Complexity Ensures Accountability Collaborates and Builds Relationships Plans and Aligns Communicates Effectively Our offer Join a purpose driven company, where we're striving to shape the future of veterinary care, together. An industry competitive salary and benefits package A stimulating work environment with good opportunities for personal development Freedom to take responsibility and the opportunity to influence Flexible working hours, hybrid working, international, digital work environment Learning and development opportunities The opportunity to cuddle our beloved 4 legged friends in our offices. If this sounds like you: Please contact Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds. Internal Candidates/Associates If you are interested in this position, please reach out to the Corporate Recruiter to understand the internal recruitment process.
Apr 14, 2026
Full time
Governance and Control Manager Segment / Business Unit: Mars Veterinary Health Europe (MVH Europe) Function: Finance Reporting to: Director Governance & Control Location: Solihull (UK) or Amsterdam (Netherlands) - must be able to work in the office 2 days a week Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety. AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development. At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose - to make A BETTER WORLD FOR PETS - starts with building a better world for our people. Operational excellence plays a critical role in enabling scalable growth, consistent quality, and sustainable performance across our clinics and regions. About the Role Mars Veterinary Health Europe is seeking a Governance and Control Manager to play a key role in strengthening the internal control environment and promoting governance best practices across our European operations. This position is instrumental in mitigating risk, strengthening financial governance, and ensuring compliance with Mars Inc. policies and industry standards. Working closely with regional and local finance and operational teams, you will support the deployment and continuous improvement of internal control frameworks while helping embed a strong culture of accountability and compliance across multiple European markets. The role combines strategic governance oversight with hands on control execution, making it ideal for a finance professional with strong internal controls, audit, or risk management experience. Key Responsibilities Internal Control Framework Lead the deployment and continuous improvement of internal control frameworks for financial and operational processes across MVH Europe. Manage the implementation, documentation, and testing of financial controls, including walkthroughs and control testing cycles. Risk Management & Compliance Identify emerging risks and control gaps across financial processes. Report inefficiencies, process weaknesses, or potential fraud risks and implement pragmatic solutions to strengthen controls. Ensure alignment with Mars Inc. governance policies and compliance standards. Audit & Control Assurance Collaborate with internal and external auditors to address control deficiencies and support remediation actions. Provide governance expertise during audit reviews and compliance assessments. Governance & Policy Implementation Drive adoption of financial governance policies and procedures across markets. Support local teams to ensure consistent execution and understanding of governance standards. Process Documentation & Improvement Manage the annual update of financial process documentation. Support finance transformation initiatives and cross functional projects as a governance and controls subject matter expert. Training & Culture Deliver training and awareness initiatives to enhance internal control literacy across the organisation. Promote a culture of compliance, accountability, and strong financial governance. Fraud Investigation & Remediation Investigate and resolve suspected fraud and theft cases (R25). Coordinate remediation actions and ensure timely case resolution while sharing lessons learned. Data & Insights Support digital initiatives related to governance, including data analysis and insights generation. Contribute to governance reporting and monitoring through analytical tools. Context & Scope Reports to the Director Governance & Control and operates across MVH Europe in a multi country environment. Works closely with regional and local finance teams, financial and business controllers, and support functions. Supports both operational control activities and long term strategic governance initiatives. Contributes to the development of internal governance standards aligned with Mars Inc. policies and compliance expectations. Education & Qualifications Bachelor's degree in Finance, Accounting, or a related discipline. Advanced degree or professional certifications such as CPA, CMA, ACCA, CFA, or CIA are highly desirable. Experience Minimum 5 years' experience in finance, accounting, internal audit, or internal controls. Experience in a multinational organisation or Big 4 audit firm preferred. Strong knowledge of internal control frameworks, financial regulations, and accounting standards. Experience in control testing, risk assessments, policy deployment, and remediation planning. Technical Skills Strong data analysis and documentation capabilities. Advanced Microsoft Excel proficiency. Experience working with ERP systems and governance platforms. Experience with Monday boards and Power BI is considered an advantage. Leadership Competencies Drives for Results Manages Complexity Ensures Accountability Collaborates and Builds Relationships Plans and Aligns Communicates Effectively Our offer Join a purpose driven company, where we're striving to shape the future of veterinary care, together. An industry competitive salary and benefits package A stimulating work environment with good opportunities for personal development Freedom to take responsibility and the opportunity to influence Flexible working hours, hybrid working, international, digital work environment Learning and development opportunities The opportunity to cuddle our beloved 4 legged friends in our offices. If this sounds like you: Please contact Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds. Internal Candidates/Associates If you are interested in this position, please reach out to the Corporate Recruiter to understand the internal recruitment process.
Accountable Recruitment are delighted to be partnering with a growing manufacturing company based in Deeside to recruit a Regional Finance Manager. Reporting to the Finance Director you will be responsible for; monthly management accounts, year-end statutory accounts and managing a small team, as well as process improvement and other projects. Duties & Responsibilities: Budget and forecasting - provide analytical advice in the preparation of budgets to support operations and site objectives. Assist in the rollout of new systems and automation processes, contributing to process standardisation and digital acceleration. Prepare periodic analyses and reports with attention to completeness, accuracy, and timeliness, ensuring compliance with statutory obligations. Performs monthly reconciliations and ensure balance sheet integrity, quality, and risk mitigation. Lead month-end and year-end close processes, delivering timely and accurate reporting. Ensures accounting entries comply with group policies and IFRS/ UK GAAP, monitor accruals and provisions, investigate discrepancies, and resolves issues. Manage audit preparation and act as the primary contact for internal and external auditors. Ensure compliance with local tax laws, VAT or GST requirements, and statutory deadlines. Oversee the Credit Control function. Skills required: CIMA, ACCA or ACA qualified. Experienced in year year-end statutory accounts and monthly management accounting Strong systems skills including ERP and Excel High level of attention to detail Competitive Salary and benefits package including: Flexible and hybrid working. 25 days holiday increasing with service. Health care and death in service plans. Pension Free parking on site.
Apr 13, 2026
Full time
Accountable Recruitment are delighted to be partnering with a growing manufacturing company based in Deeside to recruit a Regional Finance Manager. Reporting to the Finance Director you will be responsible for; monthly management accounts, year-end statutory accounts and managing a small team, as well as process improvement and other projects. Duties & Responsibilities: Budget and forecasting - provide analytical advice in the preparation of budgets to support operations and site objectives. Assist in the rollout of new systems and automation processes, contributing to process standardisation and digital acceleration. Prepare periodic analyses and reports with attention to completeness, accuracy, and timeliness, ensuring compliance with statutory obligations. Performs monthly reconciliations and ensure balance sheet integrity, quality, and risk mitigation. Lead month-end and year-end close processes, delivering timely and accurate reporting. Ensures accounting entries comply with group policies and IFRS/ UK GAAP, monitor accruals and provisions, investigate discrepancies, and resolves issues. Manage audit preparation and act as the primary contact for internal and external auditors. Ensure compliance with local tax laws, VAT or GST requirements, and statutory deadlines. Oversee the Credit Control function. Skills required: CIMA, ACCA or ACA qualified. Experienced in year year-end statutory accounts and monthly management accounting Strong systems skills including ERP and Excel High level of attention to detail Competitive Salary and benefits package including: Flexible and hybrid working. 25 days holiday increasing with service. Health care and death in service plans. Pension Free parking on site.
A Project Manager has complete responsibility for delivery to the required programme, cost and quality to maintain and enhance the Stepnell reputation. A Project Manager should find work opportunities, guide projects through the tender process the optimal commercial and contractual win and then oversee their delivery. Key responsibilities Work Winning and Tenders Brings good tender opportunities into the office. Is instrumental in the development of tenders when they require work, ensuring the full engagement of the supply chain, the consultants' team and Stepnell staff. Attends kick off, build it in a day workshops and tender adjudications so that every possible VE, risk and opportunity is developed during the tender period to maximise both the opportunity to win the tender and maximise the margin we should make if we are successful. Develops the client relationship before, during and after the tender so we are the contractor of choice. Is responsible for preparing presentations and the coordination of client interviews. Construction Leads the presentation of the Project Launch and is able to guarantee that the project is ready to start on site with full risk and opportunities planned. Has complete responsibility for delivery to the required programme, cost and quality to maintain and enhance the Stepnell reputation. • Fully complies with all procedures and suggests areas for improvements if they are not happy with the procedures. • Formally reviews progress with the Site Manager weekly and monthly against the target programme. Drives the target programme and ensures completion on programme. Monitors all activities (including design, fabrication and construction) and takes appropriate action to ensure delivery on programme. Is responsible for ensuring that if completion dates are not met that our full entitlement is recorded under the contract. Visits site weekly to ensure standards are maintained and developed using the Project Manager's checklist. Provides support to Client Care during defects period and manages any latent defects. Design Take responsibility and lead the development of the design process through the construction phase with the support of the Design Manager. At tender and during the early stages of award, they should lead the team to fully consider all aspects of the design, review options, especially foundations, civils and form of construction, to optimise the commercial return, buildability and maintenance. Proactively manages Consultants to produce the right information on time. Financial and Reporting Liaises closely with the QS to ensure profitable procurement, management and development of risk and opportunities, as well as management of subcontractors, whilst ensuring that the procurement remains in line with the target programme. Utilises the Managing Surveyor/Commercial Manager to support commercial controls and risks/opportunities. Knows accurately how their project is performing at all times - both cash and CVR. Is responsible for report to their Operations Manager and/or Regional Director on the performance of their projects on a monthly basis. Considers all financial implications when decision making. Systems and Quality Ensure that the ITP's and Quality Plan are developed at the earliest possible stage and monitor through construction phase with the site team. Arrange and monitor the collation of the Operations and Maintenance manuals to ensure they are completed in good time. Liaise with the Customer Care Manager throughout the build process to assist in removing defects at handover. Is required to ensure that corrective actions are instigated in cases where nonconformance on site is identified and the issue closed out. Instigates action to control and prevent re-occurrence, including recommending system improvements. Identifies significant health, safety and environmental risks and ensures their control. People Management Leads their team, including QS, Site Manager(s) and operatives to ensure momentum, quality and finances are maintained. Allocates work and evaluates teams, individuals and self against objectives, ensuring that no task is beyond the team's capabilities. Ensures that appraisals are carried out and records completed on the Clear Review system. Liaises on a day-to-day basis with clients and/or their representatives to resolve immediate issues, ensuring their needs are satisfied and that a constructive relationship with internal and external customers is maintained. Why Stepnell At Stepnell, we're passionate about empowering our people to thrive. We believe in building fulfilling and rewarding careers by investing in talent, nurturing growth, and inspiring innovation. With the prestigious Investors in People Gold accreditation, we're proud to place our people at the heart of everything we do. Every team member is valued, and curiosity and collaboration are central to our team culture. We're committed to enabling our people to make a real impact and drive meaningful change throughout our business. To show our appreciation, we offer generous and competitive benefits including, an enhanced pension scheme with a Stepnell contribution of 7% to help secure your financial future, annual leave that increases with service and the flexibility to purchase more, a market leading employee referral scheme, and for eligible roles comprehensive health coverage, adjustable start and finish times and a car allowance or company car. Join us in a collaborative and inclusive environment where your well-being is our priority, and your contributions are truly valued. About Stepnell As a family-owned business with over 155 years of history, Stepnell is built on stability, trust, and long-term thinking. We make decisions with the future in mind for our people, our clients, and our communities. Our capabilities span construction, property development, energy solutions, joinery, and concrete repair, allowing us to offer integrated services that meet a wide range of client needs. Operating through seven regional offices in Rugby, Nottingham, Liverpool, Wantage, Bristol, Southampton, and Poolevand across three core business units, we maintain a strong local presence while delivering consistently high standards. Today, repeat clients account for 75% of our turnover a testament to our reliability and the quality of our relationships.
Apr 13, 2026
Full time
A Project Manager has complete responsibility for delivery to the required programme, cost and quality to maintain and enhance the Stepnell reputation. A Project Manager should find work opportunities, guide projects through the tender process the optimal commercial and contractual win and then oversee their delivery. Key responsibilities Work Winning and Tenders Brings good tender opportunities into the office. Is instrumental in the development of tenders when they require work, ensuring the full engagement of the supply chain, the consultants' team and Stepnell staff. Attends kick off, build it in a day workshops and tender adjudications so that every possible VE, risk and opportunity is developed during the tender period to maximise both the opportunity to win the tender and maximise the margin we should make if we are successful. Develops the client relationship before, during and after the tender so we are the contractor of choice. Is responsible for preparing presentations and the coordination of client interviews. Construction Leads the presentation of the Project Launch and is able to guarantee that the project is ready to start on site with full risk and opportunities planned. Has complete responsibility for delivery to the required programme, cost and quality to maintain and enhance the Stepnell reputation. • Fully complies with all procedures and suggests areas for improvements if they are not happy with the procedures. • Formally reviews progress with the Site Manager weekly and monthly against the target programme. Drives the target programme and ensures completion on programme. Monitors all activities (including design, fabrication and construction) and takes appropriate action to ensure delivery on programme. Is responsible for ensuring that if completion dates are not met that our full entitlement is recorded under the contract. Visits site weekly to ensure standards are maintained and developed using the Project Manager's checklist. Provides support to Client Care during defects period and manages any latent defects. Design Take responsibility and lead the development of the design process through the construction phase with the support of the Design Manager. At tender and during the early stages of award, they should lead the team to fully consider all aspects of the design, review options, especially foundations, civils and form of construction, to optimise the commercial return, buildability and maintenance. Proactively manages Consultants to produce the right information on time. Financial and Reporting Liaises closely with the QS to ensure profitable procurement, management and development of risk and opportunities, as well as management of subcontractors, whilst ensuring that the procurement remains in line with the target programme. Utilises the Managing Surveyor/Commercial Manager to support commercial controls and risks/opportunities. Knows accurately how their project is performing at all times - both cash and CVR. Is responsible for report to their Operations Manager and/or Regional Director on the performance of their projects on a monthly basis. Considers all financial implications when decision making. Systems and Quality Ensure that the ITP's and Quality Plan are developed at the earliest possible stage and monitor through construction phase with the site team. Arrange and monitor the collation of the Operations and Maintenance manuals to ensure they are completed in good time. Liaise with the Customer Care Manager throughout the build process to assist in removing defects at handover. Is required to ensure that corrective actions are instigated in cases where nonconformance on site is identified and the issue closed out. Instigates action to control and prevent re-occurrence, including recommending system improvements. Identifies significant health, safety and environmental risks and ensures their control. People Management Leads their team, including QS, Site Manager(s) and operatives to ensure momentum, quality and finances are maintained. Allocates work and evaluates teams, individuals and self against objectives, ensuring that no task is beyond the team's capabilities. Ensures that appraisals are carried out and records completed on the Clear Review system. Liaises on a day-to-day basis with clients and/or their representatives to resolve immediate issues, ensuring their needs are satisfied and that a constructive relationship with internal and external customers is maintained. Why Stepnell At Stepnell, we're passionate about empowering our people to thrive. We believe in building fulfilling and rewarding careers by investing in talent, nurturing growth, and inspiring innovation. With the prestigious Investors in People Gold accreditation, we're proud to place our people at the heart of everything we do. Every team member is valued, and curiosity and collaboration are central to our team culture. We're committed to enabling our people to make a real impact and drive meaningful change throughout our business. To show our appreciation, we offer generous and competitive benefits including, an enhanced pension scheme with a Stepnell contribution of 7% to help secure your financial future, annual leave that increases with service and the flexibility to purchase more, a market leading employee referral scheme, and for eligible roles comprehensive health coverage, adjustable start and finish times and a car allowance or company car. Join us in a collaborative and inclusive environment where your well-being is our priority, and your contributions are truly valued. About Stepnell As a family-owned business with over 155 years of history, Stepnell is built on stability, trust, and long-term thinking. We make decisions with the future in mind for our people, our clients, and our communities. Our capabilities span construction, property development, energy solutions, joinery, and concrete repair, allowing us to offer integrated services that meet a wide range of client needs. Operating through seven regional offices in Rugby, Nottingham, Liverpool, Wantage, Bristol, Southampton, and Poolevand across three core business units, we maintain a strong local presence while delivering consistently high standards. Today, repeat clients account for 75% of our turnover a testament to our reliability and the quality of our relationships.
Financial Controller Leicester 6-Month FTC £75,000 - £80,000 SF Recruitment are partnering with an exciting Manufacturing business in their search for a Financial Controller. Our client is an SME Manufacturing business on the outskirts of Leicester City Centre with free on-site parking. As the Financial Controller you will be the Site Finance Lead & be a key part of the Management Team reporting to the European Finance Director - A key aspect of the position will be focused on improving financial control within group guidelines, overseeing all aspects of financial reporting and providing business partnering, commercial support and financial analysis for the site management team to help drive the business forward. The ideal Financial Controller will be a fully qualified accountant & have experience working within an SME & manufacturing business. Responsibilities of the Financial Controller: Lead and develop a small finance team, overseeing all financial operations Maintain and enhance financial systems to support efficient business and manufacturing performance Partner with the management team to inform decision-making on pricing, budgeting, purchasing, stock control, and margin improvement, using KPIs to drive performance Prepare monthly management accounts, including sales and margin analysis, variance reporting, overheads, regional and customer insights, balance sheet reconciliations, cash flow, and working capital Develop annual budgets and quarterly forecasts covering sales, margins, overheads, balance sheet, and cash flow Produce monthly cash flow forecasts and weekly sales and order book reports Manage monthly payroll, ensuring accurate processing and HMRC compliance Oversee VAT returns and ensure full reconciliation and compliance Complete regulatory and statistical submissions as required Prepare annual accounts and liaise with auditors and group teams on audit and tax requirements Manage invoice discounting reporting, including reconciliations and audit support This is position is office based. Must haves: ACA/ACCA/CIMA qualified Background in manufacturing and experience working in a SME Advanced Excel skills Hands on approach, comfortable managing detail and routine tasks
Apr 13, 2026
Contractor
Financial Controller Leicester 6-Month FTC £75,000 - £80,000 SF Recruitment are partnering with an exciting Manufacturing business in their search for a Financial Controller. Our client is an SME Manufacturing business on the outskirts of Leicester City Centre with free on-site parking. As the Financial Controller you will be the Site Finance Lead & be a key part of the Management Team reporting to the European Finance Director - A key aspect of the position will be focused on improving financial control within group guidelines, overseeing all aspects of financial reporting and providing business partnering, commercial support and financial analysis for the site management team to help drive the business forward. The ideal Financial Controller will be a fully qualified accountant & have experience working within an SME & manufacturing business. Responsibilities of the Financial Controller: Lead and develop a small finance team, overseeing all financial operations Maintain and enhance financial systems to support efficient business and manufacturing performance Partner with the management team to inform decision-making on pricing, budgeting, purchasing, stock control, and margin improvement, using KPIs to drive performance Prepare monthly management accounts, including sales and margin analysis, variance reporting, overheads, regional and customer insights, balance sheet reconciliations, cash flow, and working capital Develop annual budgets and quarterly forecasts covering sales, margins, overheads, balance sheet, and cash flow Produce monthly cash flow forecasts and weekly sales and order book reports Manage monthly payroll, ensuring accurate processing and HMRC compliance Oversee VAT returns and ensure full reconciliation and compliance Complete regulatory and statistical submissions as required Prepare annual accounts and liaise with auditors and group teams on audit and tax requirements Manage invoice discounting reporting, including reconciliations and audit support This is position is office based. Must haves: ACA/ACCA/CIMA qualified Background in manufacturing and experience working in a SME Advanced Excel skills Hands on approach, comfortable managing detail and routine tasks
Facilities Manager Midlands - Whitecross School Hereford. Role Summary Working closely with the Regional Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties & Responsibilities Manage the delivery of FM services to the contracts of Whitecross High School in Hereford taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Management of third party soft services, School Catering, Cleaning & Grounds Maintenance. Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with SLA's & Deliverables. Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Liaise with Client Representatives (End User & SPV) ensuring positive, constructive relationships based on long term partnership. Manage & process Lifecycle delivery & risk across the buildings including cost management and fund management. Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Participate and respond to client Audit needs and funder audits. Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place. Ensure that all legislative requirements are met across all facilities. Act as Responsible Person for Legionella and Fire for the contract. Finance Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board. Manage existing Paymech system for client delivery on a period to period basis. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales. Manage WiP levels and invoicing of completed works timely and to margin/budget expectations. Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability. Planned and Reactive Lifecycle Facilitate and deliver all forecast Lifecycle works through the wider contract teams to a mutually agreed program. Qualifications & Experience Industry relevant qualifications Prior experience within the PFI/PPP sector Experience of working within an NHS/Education Environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen CAFM experience desired Finance knowledge and experience desired Full driving Licence A DBS full Enhanced Certificate is a necessity for these contracts.
Apr 13, 2026
Full time
Facilities Manager Midlands - Whitecross School Hereford. Role Summary Working closely with the Regional Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties & Responsibilities Manage the delivery of FM services to the contracts of Whitecross High School in Hereford taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Management of third party soft services, School Catering, Cleaning & Grounds Maintenance. Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with SLA's & Deliverables. Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Liaise with Client Representatives (End User & SPV) ensuring positive, constructive relationships based on long term partnership. Manage & process Lifecycle delivery & risk across the buildings including cost management and fund management. Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Participate and respond to client Audit needs and funder audits. Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place. Ensure that all legislative requirements are met across all facilities. Act as Responsible Person for Legionella and Fire for the contract. Finance Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board. Manage existing Paymech system for client delivery on a period to period basis. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales. Manage WiP levels and invoicing of completed works timely and to margin/budget expectations. Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability. Planned and Reactive Lifecycle Facilitate and deliver all forecast Lifecycle works through the wider contract teams to a mutually agreed program. Qualifications & Experience Industry relevant qualifications Prior experience within the PFI/PPP sector Experience of working within an NHS/Education Environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen CAFM experience desired Finance knowledge and experience desired Full driving Licence A DBS full Enhanced Certificate is a necessity for these contracts.
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Apr 11, 2026
Full time
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Chartered Institute of Procurement and Supply (CIPS)
Procurement & Sourcing - Global Senior Procurement Manager - Fleet - Directorship within 2 years - £60,000-£80,000 + Car Allowance + Bonus + Shares + Package - London (hybrid working) Due to exponential growth, this globally revered FTSE 100 Firm is ramping up its focus on best-practice procurement and has created a new opportunity for a rapidly developing Procurement expert to join the team. Not only will the successful candidate be the key figure in driving this high spending procurement function towards best-in-class, they will also be targeted for fast-tracked promotion to Sourcing & Procurement Director within 2 years, and be encouraged to make cross-functional moves. As Global Fleet Senior Procurement Manager you will be managing the category spend for global fleet. This exciting opportunity offers the chance to join a category in a period of change with a focus on Sustainability. Procurement responsibilities will include: Develop and implement a global category strategy for fleet in support of key operational, financial and sustainability objectives. Drive further outsourcing of the global fleet category to standardise operations, deliver internal/external efficiencies and achieve business objectives. Enable procurement strategies that deliver the firm's fleet needs while driving costs savings for the category. Work across matrixed stakeholder organizations to influence the desired outcomes for the category. Lead performance in the fleet category to ensure the firm's ambitious external company commitments is met In order to be successful you must have: Procurement experience in Global fleet is a must Experience driving the outsourcing of fleet or a similar global category to standardize operations, drive internal/external efficiencies and achieve business objectives The ability to create category strategies for indirect categories in support of key operational, financial and sustainability objectives Success in championing global sustainability objectives across regional commercial stakeholder organizations A track record of driving program implementation across a multi-functional stakeholder base (commercial, finance, HR, etc.) while navigating complex global and local supply chains to deliver against a Strong global experience preferred This is a fantastic opportunity for an incredibly ambitious Procurement expert to fast-track one's career towards Procurement Directorship within a collaborative and fast-paced environment. To apply please email your CV to or apply directly through this forum.
Apr 10, 2026
Full time
Procurement & Sourcing - Global Senior Procurement Manager - Fleet - Directorship within 2 years - £60,000-£80,000 + Car Allowance + Bonus + Shares + Package - London (hybrid working) Due to exponential growth, this globally revered FTSE 100 Firm is ramping up its focus on best-practice procurement and has created a new opportunity for a rapidly developing Procurement expert to join the team. Not only will the successful candidate be the key figure in driving this high spending procurement function towards best-in-class, they will also be targeted for fast-tracked promotion to Sourcing & Procurement Director within 2 years, and be encouraged to make cross-functional moves. As Global Fleet Senior Procurement Manager you will be managing the category spend for global fleet. This exciting opportunity offers the chance to join a category in a period of change with a focus on Sustainability. Procurement responsibilities will include: Develop and implement a global category strategy for fleet in support of key operational, financial and sustainability objectives. Drive further outsourcing of the global fleet category to standardise operations, deliver internal/external efficiencies and achieve business objectives. Enable procurement strategies that deliver the firm's fleet needs while driving costs savings for the category. Work across matrixed stakeholder organizations to influence the desired outcomes for the category. Lead performance in the fleet category to ensure the firm's ambitious external company commitments is met In order to be successful you must have: Procurement experience in Global fleet is a must Experience driving the outsourcing of fleet or a similar global category to standardize operations, drive internal/external efficiencies and achieve business objectives The ability to create category strategies for indirect categories in support of key operational, financial and sustainability objectives Success in championing global sustainability objectives across regional commercial stakeholder organizations A track record of driving program implementation across a multi-functional stakeholder base (commercial, finance, HR, etc.) while navigating complex global and local supply chains to deliver against a Strong global experience preferred This is a fantastic opportunity for an incredibly ambitious Procurement expert to fast-track one's career towards Procurement Directorship within a collaborative and fast-paced environment. To apply please email your CV to or apply directly through this forum.
Indirect Tax Director page is loaded Indirect Tax Directorlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R2972 Business Unit: Accounting Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit Scope: Reporting in to the Chief Accounting and Financial Officer - Europe, and the VP International Tax, you will be involved in a range of interesting responsibilities supporting the VAT and indirect tax policies and objectives of Houlihan Lokey across Europe and additional jurisdictions (including, but not limited to, the UK, France, Germany, Spain, the Netherlands, Italy, Australia, Switzerland, Sweden, Israel and Dubai).The purpose of the role is to manage the VAT and indirect tax project lifecycles of compliance and reporting for a variety of international jurisdictions, and managing tax authority audits and advisory support to cross-functional teams. There is a great opportunity for the successful candidate to lead a review of the compliance processes in all jurisdictions and use this to deliver automated efficient processes that mirror best practice. Given the scale of this business, there is ample room for involvement in interesting projects and skillset diversification by getting involved in new areas.You will support both the Chief Accounting and Financial Officer - Europe, and the VP International Tax, who have responsibility for local/regional tax compliance, including line of business support, planning and special projects. You will be part of new project initiatives such as European group structuring and new acquisitions, as well as analysis of cross border transactions. You will support the monitoring of tax-related legislative/regulatory developments and advise on tax risks. Additionally, you will work closely with the global tax team in the US and Asia. Responsibilities: This role will include a healthy mix of compliance/reporting, advisory work, tax projects, process improvement and tax business partnering. Managing VAT and indirect tax matters; including review of compliance process, indirect tax calculations, new and existing tax projects as regards VAT and indirect tax considerations, and monitoring the impact of new tax legislation Liaising with overseas advisors across EMEA and HL finance team to ensure timely indirect tax compliance and reporting - support with preparation and / or review of international VAT returns (monthly / quarterly / annual adjustments - as relevant) Continuous improvement of compliance processes, increasing automation and efficiency and ensuring the processes continue to move in line with best practice Liaising with the business and the legal team to ensure the correct VAT position in engagement letters Ownership of VAT Governance and risks and controls (including for UK Senior Accounting Officer SAO and similar EMEA regimes), including recommendations for improvement Review of Partial Exemption Special Method (PESM), and associated VAT recoverability and input to strategy to minimise irrecoverable VAT where possible Awareness of new VAT technical advisory issues, VAT legislative developments, case law, and timely communication to stakeholders as regards potential application to Houlihan Lokey Making Tax Digital in UK, and also digital reporting in non-UK jurisdictions Anticipating changes in VAT reporting to Tax Authorities and move to real time VAT reporting in EMEA jurisdictions Uncertain tax positions (UTP) review in relation to VAT and indirect taxes Experience of drafting and implementing VAT Policies and Procedures Consideration of VAT in conjunction with local transfer pricing requirements Responding to ad hoc VAT and indirect tax queries from business lines Supporting Tax and Finance team colleagues with international projects and initiatives Maintaining good working relationships with tax authorities, and timely responses to any related tax authority VAT and indirect tax queries Supporting review of tax risks, controls and implementation of process improvements, in order to be SOX compliant Required: UK and European VAT and Indirect tax technical specialist ACA/ACCA/CTA/CPA qualification 6+ years of experience in tax Accustomed to operating at Director level in an indirect tax compliance-led role Experience with Oracle systems Strong analytical, numeracy and literacy skills Experience of working in financial services Strong verbal and written communication skills An enthusiastic team player Self-review, discipline and intellectual curiosity High and focused energy levels Big 4 or in-house tax experience Ability to look at the bigger picture tax issues and how they relate to the organisation in real commercial terms Able to plan, prioritise and manage own workload, and work accurately under pressure in order to meet deadlines Excellent attention to detail Proficient in the use of Excel and Outlook Desired: Experience working with a complex and multinational organisation Knowledge of IFRS and US GAAP Exposure to international tax issues Innovative with the ability to develop efficiencies and generally improve processes, embracing opportunities for technology automation We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Apr 08, 2026
Full time
Indirect Tax Director page is loaded Indirect Tax Directorlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R2972 Business Unit: Accounting Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit Scope: Reporting in to the Chief Accounting and Financial Officer - Europe, and the VP International Tax, you will be involved in a range of interesting responsibilities supporting the VAT and indirect tax policies and objectives of Houlihan Lokey across Europe and additional jurisdictions (including, but not limited to, the UK, France, Germany, Spain, the Netherlands, Italy, Australia, Switzerland, Sweden, Israel and Dubai).The purpose of the role is to manage the VAT and indirect tax project lifecycles of compliance and reporting for a variety of international jurisdictions, and managing tax authority audits and advisory support to cross-functional teams. There is a great opportunity for the successful candidate to lead a review of the compliance processes in all jurisdictions and use this to deliver automated efficient processes that mirror best practice. Given the scale of this business, there is ample room for involvement in interesting projects and skillset diversification by getting involved in new areas.You will support both the Chief Accounting and Financial Officer - Europe, and the VP International Tax, who have responsibility for local/regional tax compliance, including line of business support, planning and special projects. You will be part of new project initiatives such as European group structuring and new acquisitions, as well as analysis of cross border transactions. You will support the monitoring of tax-related legislative/regulatory developments and advise on tax risks. Additionally, you will work closely with the global tax team in the US and Asia. Responsibilities: This role will include a healthy mix of compliance/reporting, advisory work, tax projects, process improvement and tax business partnering. Managing VAT and indirect tax matters; including review of compliance process, indirect tax calculations, new and existing tax projects as regards VAT and indirect tax considerations, and monitoring the impact of new tax legislation Liaising with overseas advisors across EMEA and HL finance team to ensure timely indirect tax compliance and reporting - support with preparation and / or review of international VAT returns (monthly / quarterly / annual adjustments - as relevant) Continuous improvement of compliance processes, increasing automation and efficiency and ensuring the processes continue to move in line with best practice Liaising with the business and the legal team to ensure the correct VAT position in engagement letters Ownership of VAT Governance and risks and controls (including for UK Senior Accounting Officer SAO and similar EMEA regimes), including recommendations for improvement Review of Partial Exemption Special Method (PESM), and associated VAT recoverability and input to strategy to minimise irrecoverable VAT where possible Awareness of new VAT technical advisory issues, VAT legislative developments, case law, and timely communication to stakeholders as regards potential application to Houlihan Lokey Making Tax Digital in UK, and also digital reporting in non-UK jurisdictions Anticipating changes in VAT reporting to Tax Authorities and move to real time VAT reporting in EMEA jurisdictions Uncertain tax positions (UTP) review in relation to VAT and indirect taxes Experience of drafting and implementing VAT Policies and Procedures Consideration of VAT in conjunction with local transfer pricing requirements Responding to ad hoc VAT and indirect tax queries from business lines Supporting Tax and Finance team colleagues with international projects and initiatives Maintaining good working relationships with tax authorities, and timely responses to any related tax authority VAT and indirect tax queries Supporting review of tax risks, controls and implementation of process improvements, in order to be SOX compliant Required: UK and European VAT and Indirect tax technical specialist ACA/ACCA/CTA/CPA qualification 6+ years of experience in tax Accustomed to operating at Director level in an indirect tax compliance-led role Experience with Oracle systems Strong analytical, numeracy and literacy skills Experience of working in financial services Strong verbal and written communication skills An enthusiastic team player Self-review, discipline and intellectual curiosity High and focused energy levels Big 4 or in-house tax experience Ability to look at the bigger picture tax issues and how they relate to the organisation in real commercial terms Able to plan, prioritise and manage own workload, and work accurately under pressure in order to meet deadlines Excellent attention to detail Proficient in the use of Excel and Outlook Desired: Experience working with a complex and multinational organisation Knowledge of IFRS and US GAAP Exposure to international tax issues Innovative with the ability to develop efficiencies and generally improve processes, embracing opportunities for technology automation We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Senior Manager, Direct Tax - Europe Location Chester, North West England (Hybrid: 2-3 days per week in-office). Relocation package and UK VISA SPONSORSHIP AVAILABLE Languages Fluent English required. Fluency in any 2nd European language, German in particular, is an advantage but not essential. The Company Our client is a highly successful global organisation experiencing rapid growth across European markets. To support this expansion, they are seeking an International Senior Tax Manager to lead all corporate tax matters related to their business operations in Europe, in particular Germany. The Role of the Senior Manager, Direct Tax As the Senior Direct Tax Manager, you will play a key role in overseeing tax compliance across their European entities, working closely with senior finance and business leaders, shaping compliance strategy, and making a real difference to the group international tax landscape. With a primary focus on Germany, as well as other key countries in Europe, you'll own meaningful, high-profile work while developing deep cross border expertise that sets you apart in your field. Key Responsibilities Lead tax audits strategically in close collaboration with local finance teams Drive risk management at a senior level by building and maintaining a risk register, drawing on input from payroll and indirect tax colleagues, and present your findings directly to the Finance Director and General Manager each quarter Own end to end tax compliance for Germany (and select European markets), leading the planning and execution of local tax requirements Influence global tax strategy by supporting US GAAP provision, projection and contingency reporting, contributing to transfer pricing documentation, and aligning global tax requirements with local German regulations Advising the Head of Finance in local markets across Europe, proactively educating colleagues on legislative changes, and providing practical tax support on operational issues as they arise Build relationships across tax, finance, legal, treasury, HR, customs, and external advisers Leverage technology to create smarter, more efficient calculations that support tax returns and provisions Lead, develop and inspire the team - you'll coach junior colleagues, encourage every voice to be heard, and foster a culture of accountability, teamwork, and continuous development Manage budgets with strategic foresight- planning internal resourcing, maximising knowledge retention in house, and ensuring external adviser spend is well planned and transparent. Candidate Profile Fluent English required. Fluency in any 2nd European language, ideally German, is helpful but not essential. Educated to degree or chartered tax advisor qualification Solid professional experience in a large corporate tax environment (in house or advisory) Experience working within a global or regional tax team A track record of managing and developing people Strong knowledge of accounting provisions, audit requirements, and financial statement disclosures Familiarity with US GAAP is an advantage The ability to balance big picture thinking with sharp attention to detail Comfort navigating ambiguity, competing priorities, and cross border complexities A collaborative, inclusive leadership style, someone who actively brings quieter voices into the conversation Experience working on Germany related tax matters (in house, advisory, or with German entities) is helpful but not essential. Salary & Benefits Highly competitive - up to £86,000 per year 14% annual bonus + £7,000 car allowanceEligible for participation in the company's Long Term Incentive program, subject to plan rules Family cover healthcare Attractive contributory pension scheme Hybrid working, 50% home / 50% office, giving you flexibility and balance 26 days holiday, plus bank holidays, plus festive shutdown Career and qualifications support, we invest in your growth Modern office with a range of on site benefits, including on site parking Visa sponsorship & generous relocation assistance for professionals outside the UK How to Apply To be considered, please send your CV to: Jonathan Grimes -
Apr 08, 2026
Full time
Senior Manager, Direct Tax - Europe Location Chester, North West England (Hybrid: 2-3 days per week in-office). Relocation package and UK VISA SPONSORSHIP AVAILABLE Languages Fluent English required. Fluency in any 2nd European language, German in particular, is an advantage but not essential. The Company Our client is a highly successful global organisation experiencing rapid growth across European markets. To support this expansion, they are seeking an International Senior Tax Manager to lead all corporate tax matters related to their business operations in Europe, in particular Germany. The Role of the Senior Manager, Direct Tax As the Senior Direct Tax Manager, you will play a key role in overseeing tax compliance across their European entities, working closely with senior finance and business leaders, shaping compliance strategy, and making a real difference to the group international tax landscape. With a primary focus on Germany, as well as other key countries in Europe, you'll own meaningful, high-profile work while developing deep cross border expertise that sets you apart in your field. Key Responsibilities Lead tax audits strategically in close collaboration with local finance teams Drive risk management at a senior level by building and maintaining a risk register, drawing on input from payroll and indirect tax colleagues, and present your findings directly to the Finance Director and General Manager each quarter Own end to end tax compliance for Germany (and select European markets), leading the planning and execution of local tax requirements Influence global tax strategy by supporting US GAAP provision, projection and contingency reporting, contributing to transfer pricing documentation, and aligning global tax requirements with local German regulations Advising the Head of Finance in local markets across Europe, proactively educating colleagues on legislative changes, and providing practical tax support on operational issues as they arise Build relationships across tax, finance, legal, treasury, HR, customs, and external advisers Leverage technology to create smarter, more efficient calculations that support tax returns and provisions Lead, develop and inspire the team - you'll coach junior colleagues, encourage every voice to be heard, and foster a culture of accountability, teamwork, and continuous development Manage budgets with strategic foresight- planning internal resourcing, maximising knowledge retention in house, and ensuring external adviser spend is well planned and transparent. Candidate Profile Fluent English required. Fluency in any 2nd European language, ideally German, is helpful but not essential. Educated to degree or chartered tax advisor qualification Solid professional experience in a large corporate tax environment (in house or advisory) Experience working within a global or regional tax team A track record of managing and developing people Strong knowledge of accounting provisions, audit requirements, and financial statement disclosures Familiarity with US GAAP is an advantage The ability to balance big picture thinking with sharp attention to detail Comfort navigating ambiguity, competing priorities, and cross border complexities A collaborative, inclusive leadership style, someone who actively brings quieter voices into the conversation Experience working on Germany related tax matters (in house, advisory, or with German entities) is helpful but not essential. Salary & Benefits Highly competitive - up to £86,000 per year 14% annual bonus + £7,000 car allowanceEligible for participation in the company's Long Term Incentive program, subject to plan rules Family cover healthcare Attractive contributory pension scheme Hybrid working, 50% home / 50% office, giving you flexibility and balance 26 days holiday, plus bank holidays, plus festive shutdown Career and qualifications support, we invest in your growth Modern office with a range of on site benefits, including on site parking Visa sponsorship & generous relocation assistance for professionals outside the UK How to Apply To be considered, please send your CV to: Jonathan Grimes -
