This role is a senior-level position within a multidisciplinary consultancy, combining technical expertise in cost management and project delivery with a strong focus on driving new business growth. You will lead the full financial lifecycle of complex UK construction schemes, from initial feasibility and tendering to final account negotiation, while mentoring teams and managing strategic client relationships. Client Details Our client is a distinguished, multidisciplinary consultancy with a national footprint, renowned for providing comprehensive cost management, project controls, and strategic advisory services. They support a wide-reaching portfolio of developments, ranging from large-scale infrastructure to high-end commercial and residential assets. As the firm continues its strategic expansion, they are looking for a commercially astute Senior Quantity Surveyor or Associate Director to bridge the gap between technical cost management and business growth. The consultancy prides itself on a collaborative ecosystem, integrating cost experts with project managers and engineers to provide a seamless service throughout the project lifecycle. The organisation champions a modern, flexible working culture, offering a balance of remote autonomy and access to regional hubs in major UK cities. This role is designed for a professional who thrives in a high-pressure environment and is looking to combine technical excellence with a leadership and business development mandate. Description Lead the financial delivery of complex construction schemes, ensuring all projects are completed within budget and to the highest quality standards. Conduct comprehensive feasibility studies and initial cost assessments to vet and initiate new development opportunities. Prepare detailed tender packages, contracts, and bills of quantities to support procurement activities. Calculate precise requirements for materials, labour, and timeframes to map out accurate project timelines. Manage risk and value engineering initiatives to optimise client investment and project outcomes. Oversee subcontractor accounts, including the valuation of work for payments and final account negotiations. Drive business development by identifying new leads, securing project funding, and leveraging industry relationships. Act as a senior advisor on claims, disputes, and contractual issues, ensuring full compliance with regulatory standards. Analyse project outcomes and provide transparent budget and progress reports to key stakeholders. Mentor and motivate project teams, fostering a culture of initiative, resilience, and commercial awareness. Profile A minimum of 5 years' experience within a construction consultancy or client-side environment. Degree qualified in Quantity Surveying or a related construction discipline. Professional membership of the Royal Institution of Chartered Surveyors (MRICS) is essential. Exceptional numerical and data analysis skills, with proficiency in measurement and surveying software. Strong commercial acumen and a proven ability to lead teams through complex engineering and construction principles. Outstanding interpersonal talents, capable of negotiating contracts and building lasting client relationships. A problem-solving mindset with the ability to thrive under pressure and take the initiative on major schemes. Advanced IT skills, including the Microsoft Office suite and industry-standard cost management tools. Job Offer Competitive salary and benefits package tailored to senior-level experience. Modern, flexible working model with full remote capabilities and access to major UK office hubs. High-level responsibility combining technical cost management with strategic business development. A collaborative environment supported by a full suite of in-house technical specialists. Clear career progression within an expanding consultancy that values leadership and innovation. Exposure to a diverse portfolio of high-value projects across multiple sectors.
Apr 22, 2026
Full time
This role is a senior-level position within a multidisciplinary consultancy, combining technical expertise in cost management and project delivery with a strong focus on driving new business growth. You will lead the full financial lifecycle of complex UK construction schemes, from initial feasibility and tendering to final account negotiation, while mentoring teams and managing strategic client relationships. Client Details Our client is a distinguished, multidisciplinary consultancy with a national footprint, renowned for providing comprehensive cost management, project controls, and strategic advisory services. They support a wide-reaching portfolio of developments, ranging from large-scale infrastructure to high-end commercial and residential assets. As the firm continues its strategic expansion, they are looking for a commercially astute Senior Quantity Surveyor or Associate Director to bridge the gap between technical cost management and business growth. The consultancy prides itself on a collaborative ecosystem, integrating cost experts with project managers and engineers to provide a seamless service throughout the project lifecycle. The organisation champions a modern, flexible working culture, offering a balance of remote autonomy and access to regional hubs in major UK cities. This role is designed for a professional who thrives in a high-pressure environment and is looking to combine technical excellence with a leadership and business development mandate. Description Lead the financial delivery of complex construction schemes, ensuring all projects are completed within budget and to the highest quality standards. Conduct comprehensive feasibility studies and initial cost assessments to vet and initiate new development opportunities. Prepare detailed tender packages, contracts, and bills of quantities to support procurement activities. Calculate precise requirements for materials, labour, and timeframes to map out accurate project timelines. Manage risk and value engineering initiatives to optimise client investment and project outcomes. Oversee subcontractor accounts, including the valuation of work for payments and final account negotiations. Drive business development by identifying new leads, securing project funding, and leveraging industry relationships. Act as a senior advisor on claims, disputes, and contractual issues, ensuring full compliance with regulatory standards. Analyse project outcomes and provide transparent budget and progress reports to key stakeholders. Mentor and motivate project teams, fostering a culture of initiative, resilience, and commercial awareness. Profile A minimum of 5 years' experience within a construction consultancy or client-side environment. Degree qualified in Quantity Surveying or a related construction discipline. Professional membership of the Royal Institution of Chartered Surveyors (MRICS) is essential. Exceptional numerical and data analysis skills, with proficiency in measurement and surveying software. Strong commercial acumen and a proven ability to lead teams through complex engineering and construction principles. Outstanding interpersonal talents, capable of negotiating contracts and building lasting client relationships. A problem-solving mindset with the ability to thrive under pressure and take the initiative on major schemes. Advanced IT skills, including the Microsoft Office suite and industry-standard cost management tools. Job Offer Competitive salary and benefits package tailored to senior-level experience. Modern, flexible working model with full remote capabilities and access to major UK office hubs. High-level responsibility combining technical cost management with strategic business development. A collaborative environment supported by a full suite of in-house technical specialists. Clear career progression within an expanding consultancy that values leadership and innovation. Exposure to a diverse portfolio of high-value projects across multiple sectors.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved i
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved i
The Director, Global Customer Support will lead a global organisation delivering world class application, product & Saas support to tier one and tier two financial services institutions, covering 24 7 application support and a team of Service Delivery Managers responsible for a mission critical SaaS platform. Job Description Role Responsibilities Lead global 24 7 application support and SaaS operations teams, ensuring robust, compliant, and reliable service for regulated financial services clients. Manage and develop Service Delivery Managers accountable for contracted service outcomes, executive relationship management, and operational governance for key accounts. Design, implement, and enforce ITIL aligned processes and global standards across all regions, ensuring consistency, auditability, and service excellence. Own the global service catalogue and support model, standardising offerings, SLAs, and engagement models while enabling localisation where appropriate. Drive an AI first agenda across support and service delivery, using AI, automation, and analytics to reduce manual effort, accelerate resolution, and improve predictability. Own and optimise service management tooling (with emphasis on Jira Service Management), ensuring mature use of workflows, SLAs, automations, integrations, and reporting. Establish clear KPI frameworks and governance rhythms (QBRs, MBRs) with internal stakeholders and strategic clients. Serve as senior operational escalation point for major incidents and high impact client issues, including communication with senior client and internal executives. Partner with Product, Engineering, Sales, and Customer Success to align service delivery with product roadmap, customer commitments, and commercial objectives. Define, standardise, and scale new service offerings (e.g. premium support tiers, managed services, advisory offerings) to support growth targets. Build and sustain a high performing, diverse global team, developing succession plans and leadership capability across regions. Experience and Qualifications Significant experience (10+ years) in customer support /service delivery within enterprise software / SaaS, serving global financial services or similarly regulated industries. At least 5 years in a senior leadership role (Senior Manager / Director) managing global, 24 7 teams in time pressured environments. At least 5 years in a senior leadership role (Senior Manager / Director) managing product / application support. Proven ownership of ITIL aligned service management, with formal ITIL certification ( Level 4 is a must have). Hands on experience with service management platforms (ideally Jira Service Management) including configuration of SLAs, workflows, queues, and automations. Demonstrated success using AI, automation, and data to improve efficiency, quality, and client satisfaction. Experience standardising services across regions and scaling support / service offerings in a growing yet established organisation. Strong track record engaging senior stakeholders at major financial institutions, including during incidents and complex escalations. Excellent leadership, communication, and change management skills, with the ability to influence at C suite level. Operational excellence: Strong command of ITIL, ITSM tooling, KPI design, and continuous improvement in high stakes environments Customer centric and commercial: Deep understanding of financial services clients' expectations, with a balanced focus on experience, risk, and economics. AI first innovator: Comfortably identifies and executes opportunities for AI and automation in support and service delivery. Global leadership: Experienced leading distributed teams, building culture, and driving standardisation across multiple geographies. Strategic builder: Able to design and grow standardised, profitable service offerings that support enterprise scale growth. KPIs and Success Metrics SLA compliance and reduction in major incidents and critical outages. Improvements in response and resolution times, backlog health, and first contact resolution. CSAT and NPS for service interactions at or above target levels, with continuous improvement. Increased use of self service and AI driven resolutions, while maintaining or improving client satisfaction. Introduction of efficiencies and automation to improve margins Adoption, profitability, and standardisation of global service offerings across key regions and accounts.
Apr 22, 2026
Full time
The Director, Global Customer Support will lead a global organisation delivering world class application, product & Saas support to tier one and tier two financial services institutions, covering 24 7 application support and a team of Service Delivery Managers responsible for a mission critical SaaS platform. Job Description Role Responsibilities Lead global 24 7 application support and SaaS operations teams, ensuring robust, compliant, and reliable service for regulated financial services clients. Manage and develop Service Delivery Managers accountable for contracted service outcomes, executive relationship management, and operational governance for key accounts. Design, implement, and enforce ITIL aligned processes and global standards across all regions, ensuring consistency, auditability, and service excellence. Own the global service catalogue and support model, standardising offerings, SLAs, and engagement models while enabling localisation where appropriate. Drive an AI first agenda across support and service delivery, using AI, automation, and analytics to reduce manual effort, accelerate resolution, and improve predictability. Own and optimise service management tooling (with emphasis on Jira Service Management), ensuring mature use of workflows, SLAs, automations, integrations, and reporting. Establish clear KPI frameworks and governance rhythms (QBRs, MBRs) with internal stakeholders and strategic clients. Serve as senior operational escalation point for major incidents and high impact client issues, including communication with senior client and internal executives. Partner with Product, Engineering, Sales, and Customer Success to align service delivery with product roadmap, customer commitments, and commercial objectives. Define, standardise, and scale new service offerings (e.g. premium support tiers, managed services, advisory offerings) to support growth targets. Build and sustain a high performing, diverse global team, developing succession plans and leadership capability across regions. Experience and Qualifications Significant experience (10+ years) in customer support /service delivery within enterprise software / SaaS, serving global financial services or similarly regulated industries. At least 5 years in a senior leadership role (Senior Manager / Director) managing global, 24 7 teams in time pressured environments. At least 5 years in a senior leadership role (Senior Manager / Director) managing product / application support. Proven ownership of ITIL aligned service management, with formal ITIL certification ( Level 4 is a must have). Hands on experience with service management platforms (ideally Jira Service Management) including configuration of SLAs, workflows, queues, and automations. Demonstrated success using AI, automation, and data to improve efficiency, quality, and client satisfaction. Experience standardising services across regions and scaling support / service offerings in a growing yet established organisation. Strong track record engaging senior stakeholders at major financial institutions, including during incidents and complex escalations. Excellent leadership, communication, and change management skills, with the ability to influence at C suite level. Operational excellence: Strong command of ITIL, ITSM tooling, KPI design, and continuous improvement in high stakes environments Customer centric and commercial: Deep understanding of financial services clients' expectations, with a balanced focus on experience, risk, and economics. AI first innovator: Comfortably identifies and executes opportunities for AI and automation in support and service delivery. Global leadership: Experienced leading distributed teams, building culture, and driving standardisation across multiple geographies. Strategic builder: Able to design and grow standardised, profitable service offerings that support enterprise scale growth. KPIs and Success Metrics SLA compliance and reduction in major incidents and critical outages. Improvements in response and resolution times, backlog health, and first contact resolution. CSAT and NPS for service interactions at or above target levels, with continuous improvement. Increased use of self service and AI driven resolutions, while maintaining or improving client satisfaction. Introduction of efficiencies and automation to improve margins Adoption, profitability, and standardisation of global service offerings across key regions and accounts.
IT Support Engineer (Field-Based MSP) - Leeds £26,000 - £31,000 + Benefits A growing Managed Service Provider based in Leeds is looking to add an IT Support Engineer to its field engineering team. This role is ideal for someone who enjoys being customer-facing, working across varied environments, and providing hands-on technical support to a range of SME clients. You'll split your time between client sites and supporting from base/home, resolving issues, carrying out installs, and helping customers improve their overall IT estate. This is a great opportunity for someone wanting exposure to different technologies and businesses rather than being tied to one internal environment. The Role Deliver onsite 1st and 2nd line IT support to a range of business clients Diagnose and resolve hardware, software, networking, and user issues Install and configure PCs, laptops, printers, mobile devices, and peripherals Support Microsoft 365 environments including user admin and troubleshooting Assist with server, backup, networking, and cloud support tasks Carry out upgrades, migrations, and project-based work Build strong client relationships and provide high service levels Escalate complex issues where needed while owning tickets through to resolution Required Experience Previous experience in an IT Support Engineer, Service Desk, or Field Engineer role Strong Windows desktop and end-user support experience Good knowledge of Microsoft 365 / Office 365 Basic networking knowledge (TCP/IP, routers, switches, Wi-Fi) Excellent communication and customer service skills Able to work independently and manage workload effectively Full UK driving licence Desirable Skills Previous MSP experience Exposure to Windows Server / Active Directory Experience with backups, virtualization, or Azure Knowledge of Intune / Entra ID Package £26,000 - £31,000 depending on experience Mileage / travel expenses Pension Training and certification support Clear progression path Varied client-facing role with strong technical exposure IT Support Engineer (Field-Based MSP) - Leeds Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 21, 2026
Full time
IT Support Engineer (Field-Based MSP) - Leeds £26,000 - £31,000 + Benefits A growing Managed Service Provider based in Leeds is looking to add an IT Support Engineer to its field engineering team. This role is ideal for someone who enjoys being customer-facing, working across varied environments, and providing hands-on technical support to a range of SME clients. You'll split your time between client sites and supporting from base/home, resolving issues, carrying out installs, and helping customers improve their overall IT estate. This is a great opportunity for someone wanting exposure to different technologies and businesses rather than being tied to one internal environment. The Role Deliver onsite 1st and 2nd line IT support to a range of business clients Diagnose and resolve hardware, software, networking, and user issues Install and configure PCs, laptops, printers, mobile devices, and peripherals Support Microsoft 365 environments including user admin and troubleshooting Assist with server, backup, networking, and cloud support tasks Carry out upgrades, migrations, and project-based work Build strong client relationships and provide high service levels Escalate complex issues where needed while owning tickets through to resolution Required Experience Previous experience in an IT Support Engineer, Service Desk, or Field Engineer role Strong Windows desktop and end-user support experience Good knowledge of Microsoft 365 / Office 365 Basic networking knowledge (TCP/IP, routers, switches, Wi-Fi) Excellent communication and customer service skills Able to work independently and manage workload effectively Full UK driving licence Desirable Skills Previous MSP experience Exposure to Windows Server / Active Directory Experience with backups, virtualization, or Azure Knowledge of Intune / Entra ID Package £26,000 - £31,000 depending on experience Mileage / travel expenses Pension Training and certification support Clear progression path Varied client-facing role with strong technical exposure IT Support Engineer (Field-Based MSP) - Leeds Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Assistant Engineering Manager Aylesbury Salary Dependent on Experience Our client is a globally recognised brand within the wastewater treatment industry and they are looking for an Assistant Engineering Manager to join their team and progress to an Engineering Manager! Job Summary: Assist the Engineering Manager in the management of the Service Engineers, ensuring all site works are quoted and completed in a safe, timely manner on budget Roles and Responsibilities: Health and Safety: Liaise with Health and Safety Officer to ensure compliance with all relevant Health and Safety legislation Valid Risk Assessment and Method Statement are in place for all works, prior to any work going ahead All accidents and incidents including 'near misses' or H&S concerns are reported and addressed as required All equipment is maintained / serviced / tested in line with best practice and mandatory requirements (PAT and LOLER testing) Operations: Manage water samples / laboratory analysis Assist in the organisation of workload for non-satellite Service Engineers, managing their workload as efficiently as possible Create workflow forms for electronic job sheets Ensure quotes completed in a timely manner (within 1 week of being uploaded) Liaise with production / stores/colleagues to ensure parts / labour / tools are available to Service Engineers for required works Make sure any faulty equipment is reported and then repaired / replaced as required Ensure any misuse of equipment is appropriately dealt with under company policy Assist with carrying out van stock takes Assist with the 'Out of Hours' contact service Liaise with customers and colleagues to deliver service, reactive and remedial work efficiently and in a timely manner Liaise with Purchasing Department to ensure valid Purchase Orders are raised, in line with company procedure Additional Duties: Review and update site servicing procedures as required Any other duty as reasonably requested by the Operations Director or Managing Director commensurate with the post Ideal Candidate: Experience in the wastewater treatment / pumping industry with good working knowledge of plant and equipment (desirable) Computer Literacy including Microsoft Office & SME Previous experience with quoting Self-motivated Working Hours: Monday to Friday: 08:30am to 17:00pm (1 hour unpaid lunch) 33 days holiday (including bank holidays) Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirement's to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Apr 20, 2026
Full time
Assistant Engineering Manager Aylesbury Salary Dependent on Experience Our client is a globally recognised brand within the wastewater treatment industry and they are looking for an Assistant Engineering Manager to join their team and progress to an Engineering Manager! Job Summary: Assist the Engineering Manager in the management of the Service Engineers, ensuring all site works are quoted and completed in a safe, timely manner on budget Roles and Responsibilities: Health and Safety: Liaise with Health and Safety Officer to ensure compliance with all relevant Health and Safety legislation Valid Risk Assessment and Method Statement are in place for all works, prior to any work going ahead All accidents and incidents including 'near misses' or H&S concerns are reported and addressed as required All equipment is maintained / serviced / tested in line with best practice and mandatory requirements (PAT and LOLER testing) Operations: Manage water samples / laboratory analysis Assist in the organisation of workload for non-satellite Service Engineers, managing their workload as efficiently as possible Create workflow forms for electronic job sheets Ensure quotes completed in a timely manner (within 1 week of being uploaded) Liaise with production / stores/colleagues to ensure parts / labour / tools are available to Service Engineers for required works Make sure any faulty equipment is reported and then repaired / replaced as required Ensure any misuse of equipment is appropriately dealt with under company policy Assist with carrying out van stock takes Assist with the 'Out of Hours' contact service Liaise with customers and colleagues to deliver service, reactive and remedial work efficiently and in a timely manner Liaise with Purchasing Department to ensure valid Purchase Orders are raised, in line with company procedure Additional Duties: Review and update site servicing procedures as required Any other duty as reasonably requested by the Operations Director or Managing Director commensurate with the post Ideal Candidate: Experience in the wastewater treatment / pumping industry with good working knowledge of plant and equipment (desirable) Computer Literacy including Microsoft Office & SME Previous experience with quoting Self-motivated Working Hours: Monday to Friday: 08:30am to 17:00pm (1 hour unpaid lunch) 33 days holiday (including bank holidays) Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirement's to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Jonathan Lee Recruitment
Kingswinford, West Midlands
Quotation Engineer Precision Pressings Location: Black Country, West Midlands Hybrid working arrangement Salary circa £45,000 plus benefits Why this role matters This is not a back-office quoting role. This is a front-end, deal-shaping position where engineering insight meets commercial strategy. As Quotation Engineer , you'll sit at the heart of new business, owning the technical and procurement backbone of every quotation , influencing customers, shaping solutions, and ensuring a seamless handover from concept to NPI. Your ideas will directly drive commercial advantage. What you'll be doing You'll be the technical authority for new business , working closely with Directors, Sales, Engineering, and customers to turn opportunity into reality. Key responsibilities include: Owning all technical and procurement elements of quotations from first conversation to final submission. Partnering with Directors and Commercial Managers to build a technical road map for future growth . Translating customer challenges into innovative, value-adding engineering solutions . Developing concepts and sourcing quotations for post-stamping and automated assembly operations . Producing high-impact technical presentations that help win new business. Leading internal and external feasibility commitments with confidence and clarity. Driving the technical handover into NPI , including change management and risk tracking. Delivering monthly KPI reporting against key commercial and technical deliverables. Staying ahead of emerging technologies and industry trends to maintain competitive edge. Customer-facing impact You'll be a trusted technical voice in customer meetings: Acting as the technical focal point for new business discussions. Presenting complex engineering concepts clearly and persuasively. Demonstrating the commercial value of different technical approaches throughout the development cycle. Internal leadership Within the Group, you'll: Own quotation governance across technical and procurement functions. Coordinate feasibility documentation and commitments. Lead technical handovers to NPI with structured change and risk management. Who you'll work with Executive Leadership Team Sales & Commercial Teams NPI & Engineering Teams External Suppliers & Partners What we're looking for Qualifications Degree or HND in Engineering preferred. Experience Strong background in manufacturing and progression tooling design for stamped parts Deep understanding of Geometric Dimensioning and Tolerancing and customer-specific requirements . Proven success delivering technically complex projects from quotation through to serial production . Skills & mindset Advanced user of CAD tools and Autoform software Confident, credible communicator at all levels. Highly collaborative with the ability to influence. Analytical, commercially aware, and detail-driven. Self-starter with a results-focused mindset. Creative problem solver with strong IT capability. Additional information Travel to Eastern Europe and customer manufacturing sites will be required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 20, 2026
Full time
Quotation Engineer Precision Pressings Location: Black Country, West Midlands Hybrid working arrangement Salary circa £45,000 plus benefits Why this role matters This is not a back-office quoting role. This is a front-end, deal-shaping position where engineering insight meets commercial strategy. As Quotation Engineer , you'll sit at the heart of new business, owning the technical and procurement backbone of every quotation , influencing customers, shaping solutions, and ensuring a seamless handover from concept to NPI. Your ideas will directly drive commercial advantage. What you'll be doing You'll be the technical authority for new business , working closely with Directors, Sales, Engineering, and customers to turn opportunity into reality. Key responsibilities include: Owning all technical and procurement elements of quotations from first conversation to final submission. Partnering with Directors and Commercial Managers to build a technical road map for future growth . Translating customer challenges into innovative, value-adding engineering solutions . Developing concepts and sourcing quotations for post-stamping and automated assembly operations . Producing high-impact technical presentations that help win new business. Leading internal and external feasibility commitments with confidence and clarity. Driving the technical handover into NPI , including change management and risk tracking. Delivering monthly KPI reporting against key commercial and technical deliverables. Staying ahead of emerging technologies and industry trends to maintain competitive edge. Customer-facing impact You'll be a trusted technical voice in customer meetings: Acting as the technical focal point for new business discussions. Presenting complex engineering concepts clearly and persuasively. Demonstrating the commercial value of different technical approaches throughout the development cycle. Internal leadership Within the Group, you'll: Own quotation governance across technical and procurement functions. Coordinate feasibility documentation and commitments. Lead technical handovers to NPI with structured change and risk management. Who you'll work with Executive Leadership Team Sales & Commercial Teams NPI & Engineering Teams External Suppliers & Partners What we're looking for Qualifications Degree or HND in Engineering preferred. Experience Strong background in manufacturing and progression tooling design for stamped parts Deep understanding of Geometric Dimensioning and Tolerancing and customer-specific requirements . Proven success delivering technically complex projects from quotation through to serial production . Skills & mindset Advanced user of CAD tools and Autoform software Confident, credible communicator at all levels. Highly collaborative with the ability to influence. Analytical, commercially aware, and detail-driven. Self-starter with a results-focused mindset. Creative problem solver with strong IT capability. Additional information Travel to Eastern Europe and customer manufacturing sites will be required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Position: Structural Project Engineer Location: West London / Hybrid Salary: £70,000 -£90,000 per annum, plus plus pension, bonus & healthcare Join one of the UK's fastest growing civil and structural practices, gain invaluable design and delivery experience, and industry leading training and development. This career opportunity is with an excellent employer, in a sector that is forecast to remain buoyant for many years. Your Role: You will be involved in the civil and structural design of power and renewable energy projects, including building superstructures, foundations, gantries, equipment bases and cable infrastructure. You will produce and review calculations, drawings and technical documents, and ensure designs meet standards and safety expectations. The work covers all stages from early studies / client advisory, through to detailed design and construction support, with close coordination across other engineering disciplines and occasional site visits. Company Profile : A very successful, independently owned civil and structural consulting practice. The company excels at providing technical expertise for renewable and conventional energy projects spanning wind, solar, battery storage, nuclear, power distribution and data centers. Demand for their services has seen their head count double in five years and new offices will be opening this year. They are a profitable, well managed business with a bright future. Generous Benefits : Work anywhere in the world for four weeks each year; this unusual perk is ideal for engineers with family overseas or those wanting a change of environment. 25 days holidays with the option to add up to 8 more days through salary sacrifice. Health Insurance and employee assistance is provided for all permanent staff. A range of regular social events throughout the year. A strong focus on training and progression to chartership. Training: You will be enrolled onto one of their training schemes. For ICE graduate members, your supervising engineer, a Fellow of the ICE with deep technical expertise will provide invaluable advice and mentorship. Those pursuing IStructE chartership will benefit from an internally managed training scheme and be mentored by a chartered structural engineer. On the job training and regular CPD activities are on-going. The company provides solid support and the right environment for career progression and technical development. Profile Required: Four or more years of experience in civil or structural design with knowledge of reinforced steel and concrete. A degree in civil or structural engineering. A consulting engineering or contractors design office background. Conversant with AutoCAD, and industry standard design software. A commitment to becoming a chartered or incorporated civil or structural engineer. Interview Process : An informal Teams Meeting or phone call with a senior technical director precedes face to face interview.
Apr 20, 2026
Full time
Position: Structural Project Engineer Location: West London / Hybrid Salary: £70,000 -£90,000 per annum, plus plus pension, bonus & healthcare Join one of the UK's fastest growing civil and structural practices, gain invaluable design and delivery experience, and industry leading training and development. This career opportunity is with an excellent employer, in a sector that is forecast to remain buoyant for many years. Your Role: You will be involved in the civil and structural design of power and renewable energy projects, including building superstructures, foundations, gantries, equipment bases and cable infrastructure. You will produce and review calculations, drawings and technical documents, and ensure designs meet standards and safety expectations. The work covers all stages from early studies / client advisory, through to detailed design and construction support, with close coordination across other engineering disciplines and occasional site visits. Company Profile : A very successful, independently owned civil and structural consulting practice. The company excels at providing technical expertise for renewable and conventional energy projects spanning wind, solar, battery storage, nuclear, power distribution and data centers. Demand for their services has seen their head count double in five years and new offices will be opening this year. They are a profitable, well managed business with a bright future. Generous Benefits : Work anywhere in the world for four weeks each year; this unusual perk is ideal for engineers with family overseas or those wanting a change of environment. 25 days holidays with the option to add up to 8 more days through salary sacrifice. Health Insurance and employee assistance is provided for all permanent staff. A range of regular social events throughout the year. A strong focus on training and progression to chartership. Training: You will be enrolled onto one of their training schemes. For ICE graduate members, your supervising engineer, a Fellow of the ICE with deep technical expertise will provide invaluable advice and mentorship. Those pursuing IStructE chartership will benefit from an internally managed training scheme and be mentored by a chartered structural engineer. On the job training and regular CPD activities are on-going. The company provides solid support and the right environment for career progression and technical development. Profile Required: Four or more years of experience in civil or structural design with knowledge of reinforced steel and concrete. A degree in civil or structural engineering. A consulting engineering or contractors design office background. Conversant with AutoCAD, and industry standard design software. A commitment to becoming a chartered or incorporated civil or structural engineer. Interview Process : An informal Teams Meeting or phone call with a senior technical director precedes face to face interview.
Job Title:Technical Lead - Print Systems Department: Print Systems Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role A key member of the R&D team, leading and owning the work on Ink jet Print System development. The successful candidate must be capable of owning all of the technical aspects relating to the successful delivery of highly technical R&D projects. The candidate will work along side a Project Manager to ensure successful delivery of R&D projects. Whilst the Project Manager will be responsible for on-time and on-budget delivery,the Technical Lead will be responsible for on-quality delivery. As such, the Technical Lead will be steering and reviewing the tasks within the Mechanical, Electronics, Software and Fluids teams. Reporting to the Director of Projects, this role requires experience and skills across the full development lifecycle; from capturing the VoC, creating the technical specification through design and verification, and into production and product integration. The role will as such interface and interact with many disciplines both within and outside of R&D. The role will be based at both Xaar's R&D headquarters at the Cambridge Research Park, Waterbeach and Xaar's second R&D site in Huntingdon. When required there will be the requirement to travel to customer sites. Key Accountabilities Translation of Customer requirements into technical design specifications to meet new product requirements, assessing technical risks and planning for mitigation accordingly. Technical architecture and accountability for the development of Inkjet Print System products including but not limited to Ink Systems, Print Heads, Control electronics, fluids. Proactive coordination and influencing of cross-disciplinary engineering resource (R&D, Manufacturing & Customer Support) to solve technical problems. To ensure the product complies with its specification in terms of functionality, performance and reliability from a technical perspective by creating, planning and managing verification and validation programs alongside the R&D Product Test team. Responsible for ensuring that new product developments are delivered to quality. Providing estimates and schedules for allocated project tasks. Supporting Project Managers is updating and maintaining project forecasts for effort and material spend. To be hands on supporting product integration and acceptance testing. Assisting customer support in preparation of technical manuals, training courses etc. and supporting resolution of design issues which occur during early product life. To identify and register all patentable ideas and take action to avoid potential infringements. To collaborate with Product Management and continuously develop awareness and understanding of market and customer requirements; technology development trends and commercial implications to help improve design. To maintain commercially deployed products and provide technical support to end customers. Focuses on the continuous improvement of own skills and R&D processes in own discipline. Knowledge, experience and qualifications: A minimum of 10 years product development experience within high-tech R&D environments with awareness of discipline best practice. Relevant degree (BEng/BSc / MEng/MSc / PhD) in Engineering or Physics. Experience of technical leadership within an R&D environment. Experience of the full life cycle of product development from concept through manufacturing & support to EOL. Experience of specifying technical requirements & production of high quality technical reports. Experience of electro-mechanical design at a systems level; integrating product modules designed by different disciplines - mechanical, electronics and software. Experience in design of motion systems; Mechanisms, motors, drive systems, bearings, rails, and mounting methods. Experience in design of fluid handling and pneumatic systems with consideration for materials compatibility. Experience of product development tools (e.g. FMEA, Risk assessment, Root cause analysis etc). Experience of provision of estimates (Labour/Materials) for projects/work packages. Excellent Communication skills, presenting highly complex ideas; anticipating potential objections and preparing cases accordingly whilst influencing at all levels of the organisation. Competent PC Skills & proficient in using software tools for creating and presenting complex data Inkjet / digital printing knowledge would be advantageous with solid understanding of the fundamental operating principles of inkjet printheads and printers.
Apr 20, 2026
Full time
Job Title:Technical Lead - Print Systems Department: Print Systems Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role A key member of the R&D team, leading and owning the work on Ink jet Print System development. The successful candidate must be capable of owning all of the technical aspects relating to the successful delivery of highly technical R&D projects. The candidate will work along side a Project Manager to ensure successful delivery of R&D projects. Whilst the Project Manager will be responsible for on-time and on-budget delivery,the Technical Lead will be responsible for on-quality delivery. As such, the Technical Lead will be steering and reviewing the tasks within the Mechanical, Electronics, Software and Fluids teams. Reporting to the Director of Projects, this role requires experience and skills across the full development lifecycle; from capturing the VoC, creating the technical specification through design and verification, and into production and product integration. The role will as such interface and interact with many disciplines both within and outside of R&D. The role will be based at both Xaar's R&D headquarters at the Cambridge Research Park, Waterbeach and Xaar's second R&D site in Huntingdon. When required there will be the requirement to travel to customer sites. Key Accountabilities Translation of Customer requirements into technical design specifications to meet new product requirements, assessing technical risks and planning for mitigation accordingly. Technical architecture and accountability for the development of Inkjet Print System products including but not limited to Ink Systems, Print Heads, Control electronics, fluids. Proactive coordination and influencing of cross-disciplinary engineering resource (R&D, Manufacturing & Customer Support) to solve technical problems. To ensure the product complies with its specification in terms of functionality, performance and reliability from a technical perspective by creating, planning and managing verification and validation programs alongside the R&D Product Test team. Responsible for ensuring that new product developments are delivered to quality. Providing estimates and schedules for allocated project tasks. Supporting Project Managers is updating and maintaining project forecasts for effort and material spend. To be hands on supporting product integration and acceptance testing. Assisting customer support in preparation of technical manuals, training courses etc. and supporting resolution of design issues which occur during early product life. To identify and register all patentable ideas and take action to avoid potential infringements. To collaborate with Product Management and continuously develop awareness and understanding of market and customer requirements; technology development trends and commercial implications to help improve design. To maintain commercially deployed products and provide technical support to end customers. Focuses on the continuous improvement of own skills and R&D processes in own discipline. Knowledge, experience and qualifications: A minimum of 10 years product development experience within high-tech R&D environments with awareness of discipline best practice. Relevant degree (BEng/BSc / MEng/MSc / PhD) in Engineering or Physics. Experience of technical leadership within an R&D environment. Experience of the full life cycle of product development from concept through manufacturing & support to EOL. Experience of specifying technical requirements & production of high quality technical reports. Experience of electro-mechanical design at a systems level; integrating product modules designed by different disciplines - mechanical, electronics and software. Experience in design of motion systems; Mechanisms, motors, drive systems, bearings, rails, and mounting methods. Experience in design of fluid handling and pneumatic systems with consideration for materials compatibility. Experience of product development tools (e.g. FMEA, Risk assessment, Root cause analysis etc). Experience of provision of estimates (Labour/Materials) for projects/work packages. Excellent Communication skills, presenting highly complex ideas; anticipating potential objections and preparing cases accordingly whilst influencing at all levels of the organisation. Competent PC Skills & proficient in using software tools for creating and presenting complex data Inkjet / digital printing knowledge would be advantageous with solid understanding of the fundamental operating principles of inkjet printheads and printers.
With the continued expansion of our award-winning technical services company, Sudlows, who work throughout the UK, have a growing portfolio of projects and have a fantastic opportunity for a CI Project Estimator to join our successful business. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. We are an equal opportunities employer and value diversity in our workforce. Role Purpose Sudlows Critical Infrastructure s has an opportunity to appoint an estimator who has proven experience working within the Electrical, Data Centre and/or Critical Environments. The estimator will be responsible for providing commercial support for the business unit in winning work by estimating the cost of key project elements such as main items of plant, electrical systems, and subcontract packages of electrical, mechanical and fabric. It is important that an estimator understands basic construction technology and methods of delivery on and off site. Key Tasks and Responsibilities: Issuing subcontract and material enquiries for various packages. Attend site visits and collaborate with client s team Attend site visits with potential suppliers and sub-contractors Read, understand, and scrutinise specifications and drawings Understand the role of principle contractor and sub-contractor duties Identification of potential risk and opportunities Carry out takes offs from drawings and specifications Use of Estimating software (Trimble) Input into design aspects regarding value engineering Reviewing sub-contractor submissions ensuring compliance with tender requirements Compilation of final internal tender documentation for director sign off Input into the program highlighting potential lead time issues Input into the formal submission of tenders Assist with the preparation of the proposal document Personal Specification Ideally the successful candidate should come from an engineering background with knowledge of electrical systems. Education to HNC/HND or degree level in Electrical/Building Services would be an advantage but not a necessity. The successful candidate would need to be able to prioritise workload to ensure deadlines are met without compromise on quality, able to work on own initiative, self-motivated and be a good team player who can communicate with colleagues and management at all levels. You will need to demonstrate a proven track record of successful tenders on data centres, comms rooms or similar projects involving critical infrastructure.You will ideally have a minimum of 2 years experience in a building services estimating position. Must have full clean UK driving licence. SC clearance would be beneficial but not a necessity Vacancy Summary We offer a competitive package commensurate with qualifications and experience to the right candidate including professional training and long-term career development opportunities. Location: Oldham Rate: Negotiable dependant on experience
Apr 19, 2026
Full time
With the continued expansion of our award-winning technical services company, Sudlows, who work throughout the UK, have a growing portfolio of projects and have a fantastic opportunity for a CI Project Estimator to join our successful business. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. We are an equal opportunities employer and value diversity in our workforce. Role Purpose Sudlows Critical Infrastructure s has an opportunity to appoint an estimator who has proven experience working within the Electrical, Data Centre and/or Critical Environments. The estimator will be responsible for providing commercial support for the business unit in winning work by estimating the cost of key project elements such as main items of plant, electrical systems, and subcontract packages of electrical, mechanical and fabric. It is important that an estimator understands basic construction technology and methods of delivery on and off site. Key Tasks and Responsibilities: Issuing subcontract and material enquiries for various packages. Attend site visits and collaborate with client s team Attend site visits with potential suppliers and sub-contractors Read, understand, and scrutinise specifications and drawings Understand the role of principle contractor and sub-contractor duties Identification of potential risk and opportunities Carry out takes offs from drawings and specifications Use of Estimating software (Trimble) Input into design aspects regarding value engineering Reviewing sub-contractor submissions ensuring compliance with tender requirements Compilation of final internal tender documentation for director sign off Input into the program highlighting potential lead time issues Input into the formal submission of tenders Assist with the preparation of the proposal document Personal Specification Ideally the successful candidate should come from an engineering background with knowledge of electrical systems. Education to HNC/HND or degree level in Electrical/Building Services would be an advantage but not a necessity. The successful candidate would need to be able to prioritise workload to ensure deadlines are met without compromise on quality, able to work on own initiative, self-motivated and be a good team player who can communicate with colleagues and management at all levels. You will need to demonstrate a proven track record of successful tenders on data centres, comms rooms or similar projects involving critical infrastructure.You will ideally have a minimum of 2 years experience in a building services estimating position. Must have full clean UK driving licence. SC clearance would be beneficial but not a necessity Vacancy Summary We offer a competitive package commensurate with qualifications and experience to the right candidate including professional training and long-term career development opportunities. Location: Oldham Rate: Negotiable dependant on experience
Overview Principal Mechanical Engineer (Building Services) - Feltham, Middlesex; Basingstoke, Southampton, Guildford (UK locations). What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives and shape a career as unique as you. Responsibilities As a principal mechanical engineer you will be taking a leading role in a number of our most prestigious projects. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project and lead the overall feasibility study. Take responsibility for and direct others in the production of detailed/performance specification. Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's. Business Development Provide excellent client care & the opportunities to develop additional business for the team. Assist with developing the client relationship to promote new commissions. Promote WSP's capabilities and expertise in the region. Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts. Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader. The Heathrow team is a close group of engineers working together in an effective and cooperative team atmosphere with a flexible hybrid working model to working practices. The Heathrow team are directly involved in mission critical building and infrastructure projects at Europe's busiest airport. Lead an engineering delivery team in providing innovative and sustainable solutions and act as a client-facing representative of WSP. Incorporate sustainability, net zero carbon, digital design, modern methods of construction and smart systems into your design work. Your Team Our team is comprised of 10 engineers and part of a wider group of 35 engineers across Mechanical, Electrical and Public Health in Guildford and Basingstoke. Core team is Heathrow based with capability to work from Southampton, Basingstoke and Guildford or from home for portions of the week; many team members alternate offices. Reporting to the Heathrow Director, Huso Yildirim, responsible for both technical and project delivery elements. Aligned with graduate, senior and principal engineers in supporting roles, plus dedicated BIM and Sustainability specialists. What we will be looking for Ability to work as part of a team, and to take a leading role in managing engineers toward project delivery. Apply technical judgment and resourcefulness to feasibility studies, concept, scheme and detailed design, and construction support phases. Represent WSP to clients while understanding and delivering client needs in engineering solutions. Working knowledge of UK mechanical building services design, including relevant standards, codes and regulations; proven track record delivering UK Building Services MEP projects. Working understanding of latest mechanical design software to allocate/direction of work on projects. Proven ability to work with Revit MEP or other 3D design software for project work allocation. Ability to manage technical, cost and programme elements of project delivery. Must be able to obtain UK vetting level of Security Check (SC). What's in it for you We offer work-life balance and hybrid working arrangements across the UK; flexibility to work from home two days a week and to collaborate in modern offices. Inclusivity & Belonging: we welcome varied backgrounds and experiences and support a culture of inclusion and belonging with employee resource groups and wellbeing initiatives (Thrive programme, Virtual GP, menopause support, Gymflex, etc.). Flex your time: part-time/flexible working, the option to purchase additional leave, and use of bank holidays to suit you. WSP My Hour allows one hour per day for personal activities with time made up as needed. We invest in development through training, mentoring, or Chartership. We encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident employer, we will interview all disabled applicants who meet essential criteria and will provide workplace adjustments if requested.
Apr 18, 2026
Full time
Overview Principal Mechanical Engineer (Building Services) - Feltham, Middlesex; Basingstoke, Southampton, Guildford (UK locations). What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives and shape a career as unique as you. Responsibilities As a principal mechanical engineer you will be taking a leading role in a number of our most prestigious projects. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project and lead the overall feasibility study. Take responsibility for and direct others in the production of detailed/performance specification. Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's. Business Development Provide excellent client care & the opportunities to develop additional business for the team. Assist with developing the client relationship to promote new commissions. Promote WSP's capabilities and expertise in the region. Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts. Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader. The Heathrow team is a close group of engineers working together in an effective and cooperative team atmosphere with a flexible hybrid working model to working practices. The Heathrow team are directly involved in mission critical building and infrastructure projects at Europe's busiest airport. Lead an engineering delivery team in providing innovative and sustainable solutions and act as a client-facing representative of WSP. Incorporate sustainability, net zero carbon, digital design, modern methods of construction and smart systems into your design work. Your Team Our team is comprised of 10 engineers and part of a wider group of 35 engineers across Mechanical, Electrical and Public Health in Guildford and Basingstoke. Core team is Heathrow based with capability to work from Southampton, Basingstoke and Guildford or from home for portions of the week; many team members alternate offices. Reporting to the Heathrow Director, Huso Yildirim, responsible for both technical and project delivery elements. Aligned with graduate, senior and principal engineers in supporting roles, plus dedicated BIM and Sustainability specialists. What we will be looking for Ability to work as part of a team, and to take a leading role in managing engineers toward project delivery. Apply technical judgment and resourcefulness to feasibility studies, concept, scheme and detailed design, and construction support phases. Represent WSP to clients while understanding and delivering client needs in engineering solutions. Working knowledge of UK mechanical building services design, including relevant standards, codes and regulations; proven track record delivering UK Building Services MEP projects. Working understanding of latest mechanical design software to allocate/direction of work on projects. Proven ability to work with Revit MEP or other 3D design software for project work allocation. Ability to manage technical, cost and programme elements of project delivery. Must be able to obtain UK vetting level of Security Check (SC). What's in it for you We offer work-life balance and hybrid working arrangements across the UK; flexibility to work from home two days a week and to collaborate in modern offices. Inclusivity & Belonging: we welcome varied backgrounds and experiences and support a culture of inclusion and belonging with employee resource groups and wellbeing initiatives (Thrive programme, Virtual GP, menopause support, Gymflex, etc.). Flex your time: part-time/flexible working, the option to purchase additional leave, and use of bank holidays to suit you. WSP My Hour allows one hour per day for personal activities with time made up as needed. We invest in development through training, mentoring, or Chartership. We encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident employer, we will interview all disabled applicants who meet essential criteria and will provide workplace adjustments if requested.
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. 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Apr 18, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. 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Are you ready to be part of a team that delivers mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at What We Offer: Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. The Role: Join VVB and Anthro JV as a Design Manager, leading the charge in supervising design and engineering activities across medium to larger scale projects within Power, Utilities, and Infrastructure sectors. Electrically, you'll be tackling projects up to 33kV voltage level. Your role will encompass planning and directing design assignments, ensuring seamless coordination and execution. As a Design Manager, you'll interpret, organise, and oversee design tasks while managing a talented group of Design Engineers within VVB and our supply chain. Your expertise will be pivotal in supporting tendering, procurement, and construction activities. Location: The contracted location for this role is Old Oak Common, supporting the HS2 Project. The position will require work across Central London and Acton (OOC site), with the specific location varying depending on project phases. During the design phase, expected to span the next 12-18 months, the majority of work will be based in Central London - Southwark area. Key Responsibilities: Supervise design and engineering activities across multiple disciplines on projects, overseeing a team of engineers, Design Managers, lead engineers, specialists, BIM coordinators, and CAD draughtsmen. Plan, develop, coordinate, and review engineering and design work within the project or assignment, ensuring compliance with sector business unit standards. Manage design registers, meeting minutes, and drawing registers, adhering to VVB and project requirements. Facilitate formal communication processes such as RFI's, TQ's, EWN's, and MAR's. Ensure design risk assessments align with installation parameters and prepare Design Management Plan. Maintain communication with Client representatives, Suppliers, Construction Managers, and Consultants/Contractors to ensure project coordination and compliance. Obtain Client approval on project phases as necessary and ensure lead discipline design engineers adhere to VVB's Engineering and Design Management procedures. Collaborate with the Commercial Discipline to track design changes and variances. Work with the planning department to schedule design, installation, and T&C works, providing accurate assessments and adjustments to maintain project programme. Support the Head of Electrical Engineering in annual performance reviews following approved procedures. Project Specific Requirements Reporting to Head of Operations - HS2 and Sector Director - Transportation on day to day basis, while functionally reporting to Head of Electrical Engineering. Proficient with High Speed 2 (HS2) and Main Work Civil Contractor design and assurance standards/works information. Previous experience as 'Design Manager' within Rails preferably High Speed projects. Reviews existing design information handed over from the client and provides comment. Act as the nominated Design Manager and/or CEM for HS2 related projects. Mentor other Design Managers within HS2 projects as and when they are onboarded into the business. Conversant with Bentley and Revit software for the production of 3D BIM models Qualifications: A recognised degree in Electrical or Mechanical Engineering from an accredited university. Professional Registration, i.e., Engineering Council Registration with Chartership status. Experience Required: Substantial experience in a 'Design Manager role' within Power, Utilities, Infrastructure Design and Engineering projects. Previous experience on Low to High Voltage (33kV) design and engineering projects. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Apr 17, 2026
Full time
Are you ready to be part of a team that delivers mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at What We Offer: Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. The Role: Join VVB and Anthro JV as a Design Manager, leading the charge in supervising design and engineering activities across medium to larger scale projects within Power, Utilities, and Infrastructure sectors. Electrically, you'll be tackling projects up to 33kV voltage level. Your role will encompass planning and directing design assignments, ensuring seamless coordination and execution. As a Design Manager, you'll interpret, organise, and oversee design tasks while managing a talented group of Design Engineers within VVB and our supply chain. Your expertise will be pivotal in supporting tendering, procurement, and construction activities. Location: The contracted location for this role is Old Oak Common, supporting the HS2 Project. The position will require work across Central London and Acton (OOC site), with the specific location varying depending on project phases. During the design phase, expected to span the next 12-18 months, the majority of work will be based in Central London - Southwark area. Key Responsibilities: Supervise design and engineering activities across multiple disciplines on projects, overseeing a team of engineers, Design Managers, lead engineers, specialists, BIM coordinators, and CAD draughtsmen. Plan, develop, coordinate, and review engineering and design work within the project or assignment, ensuring compliance with sector business unit standards. Manage design registers, meeting minutes, and drawing registers, adhering to VVB and project requirements. Facilitate formal communication processes such as RFI's, TQ's, EWN's, and MAR's. Ensure design risk assessments align with installation parameters and prepare Design Management Plan. Maintain communication with Client representatives, Suppliers, Construction Managers, and Consultants/Contractors to ensure project coordination and compliance. Obtain Client approval on project phases as necessary and ensure lead discipline design engineers adhere to VVB's Engineering and Design Management procedures. Collaborate with the Commercial Discipline to track design changes and variances. Work with the planning department to schedule design, installation, and T&C works, providing accurate assessments and adjustments to maintain project programme. Support the Head of Electrical Engineering in annual performance reviews following approved procedures. Project Specific Requirements Reporting to Head of Operations - HS2 and Sector Director - Transportation on day to day basis, while functionally reporting to Head of Electrical Engineering. Proficient with High Speed 2 (HS2) and Main Work Civil Contractor design and assurance standards/works information. Previous experience as 'Design Manager' within Rails preferably High Speed projects. Reviews existing design information handed over from the client and provides comment. Act as the nominated Design Manager and/or CEM for HS2 related projects. Mentor other Design Managers within HS2 projects as and when they are onboarded into the business. Conversant with Bentley and Revit software for the production of 3D BIM models Qualifications: A recognised degree in Electrical or Mechanical Engineering from an accredited university. Professional Registration, i.e., Engineering Council Registration with Chartership status. Experience Required: Substantial experience in a 'Design Manager role' within Power, Utilities, Infrastructure Design and Engineering projects. Previous experience on Low to High Voltage (33kV) design and engineering projects. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Location: London, United Kingdom - This is a hybrid role requiring 2-3x per week in the office. Why This Role is Exciting If you thrive in a dynamic, collaborative environment and are passionate about driving business transformation, join our innovative, growing sales team at AuditBoard as an Enterprise Account Executive, working our Nordics Market. Recognized for our commitment to workplace excellence, we foster a supportive culture where your growth and success are our top priorities. Key Responsibilities Take ownership of an Enterprise territory of both large publicly listed and privately held accounts, driving growth with both new logo acquisition and existing logo expansion Operate from Amsterdam Report directly to our Area Director EMEA as an individual contributor. Become a trusted advisor to prospect accounts and existing customers, showcasing your industry expertise and high EQ Link AuditBoard's leading technology to robust business cases that secure CFO approval and Executive Sponsorship Collaborate with Sales Engineering, Demand Generation, and Business Value Consulting, throughout your sales cycles Create opportunities using innovative ideas and new techniques, tools, joint field marketing initiatives, trade shows, and partners Collaborate with our Big 4 Alliance partners to build strong, mutually beneficial relationships that focus on customer centric outcomes Win deals through meticulous planning and preparation, adopting a consultative approach to solving real business problems, alongside flawless execution of legal and IT security negotiations/onboarding Attributes for a Successful Candidate Minimum of 5-7 years experience working with enterprise technology Experience with complex sales cycles Affinity for software, IT security, and risk management solutions. Proven success in securing new logos and value selling. Passionate focus on Pipeline Generation & Opportunity Progression, including strategic planning and preparation. Desire to be coached and a structured approach to work with a defined sales process. Experience in collaborating with other departments, partners, and team members to achieve success. An 'in the field' mentality that drives you to meet customers and prospects face to face whenever possible. Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what's next. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Apr 17, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Location: London, United Kingdom - This is a hybrid role requiring 2-3x per week in the office. Why This Role is Exciting If you thrive in a dynamic, collaborative environment and are passionate about driving business transformation, join our innovative, growing sales team at AuditBoard as an Enterprise Account Executive, working our Nordics Market. Recognized for our commitment to workplace excellence, we foster a supportive culture where your growth and success are our top priorities. Key Responsibilities Take ownership of an Enterprise territory of both large publicly listed and privately held accounts, driving growth with both new logo acquisition and existing logo expansion Operate from Amsterdam Report directly to our Area Director EMEA as an individual contributor. Become a trusted advisor to prospect accounts and existing customers, showcasing your industry expertise and high EQ Link AuditBoard's leading technology to robust business cases that secure CFO approval and Executive Sponsorship Collaborate with Sales Engineering, Demand Generation, and Business Value Consulting, throughout your sales cycles Create opportunities using innovative ideas and new techniques, tools, joint field marketing initiatives, trade shows, and partners Collaborate with our Big 4 Alliance partners to build strong, mutually beneficial relationships that focus on customer centric outcomes Win deals through meticulous planning and preparation, adopting a consultative approach to solving real business problems, alongside flawless execution of legal and IT security negotiations/onboarding Attributes for a Successful Candidate Minimum of 5-7 years experience working with enterprise technology Experience with complex sales cycles Affinity for software, IT security, and risk management solutions. Proven success in securing new logos and value selling. Passionate focus on Pipeline Generation & Opportunity Progression, including strategic planning and preparation. Desire to be coached and a structured approach to work with a defined sales process. Experience in collaborating with other departments, partners, and team members to achieve success. An 'in the field' mentality that drives you to meet customers and prospects face to face whenever possible. Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what's next. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 17, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 17, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 17, 2026
Full time
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Overview Imagen is a leading cloud-based media management and distribution platform. We empower rights owners in sports, media, and enterprise to unlock the full potential of their media libraries through powerful content storage, enrichment, and delivery capabilities. We are on a journey to become a product-driven, AI-powered, and innovative solution. As the sports media distribution landscape changes, the platform needs to evolve with streaming, fan engagement, and personalisation. This role focuses on moving beyond a traditional media archive and helping Imagen stand out in a rapidly changing market. About the Role We're looking for a Lead UX Designer to own product design for our platform. You'll care about creating great user experiences, have strong experience with content management systems, and be comfortable combining clear UX direction with hands-on design delivery to solve complex problems. You will be the senior, hands-on UX designer for the platform. You will collaborate with the Director of Product Management. Together, you'll modernise the UI and information architecture, and build and mature the design system. You'll also be part of the wider UX organisation and help improve alignment across teams as we mature our ways of working, driving greater consistency over time and coaching and mentoring junior designers through feedback, guidance, and design reviews. You should be confident as the senior design voice in the room, make practical decisions, and want your work used by organisations like the Premier League, WTA, and the Saudi Pro League. About the Role - Day-to-day As our Lead UX Designer, you'll own design for Imagen's core platform (80% of your time) and customer-specific themes (20%), working directly with product managers, engineering, and customers. Day-to-day, you'll be: Redesigning key workflows for media asset search, organization, and distribution Optimizing user experience for features like AI-based content data enrichment, asset organization and live content distribution Solving complex information architecture problems for users managing millions of assets Building out and maturing our design system Mentoring designers and occasionally junior team members across the rest of the design organisation About You To be our Lead UX Designer, you will likely have: 7+ years designing enterprise software, with a portfolio demonstrating end-to-end product design-from IA through to polished UI Strong visual design skills with attention to detail and craft Experience building or maturing design systems Proficiency in Figma and developer collaboration Ability to facilitate workshops with stakeholders and customers Experience in SaaS product design and data visualization Digital asset management, media production, or SaaS experience Knowledge of accessibility standards Strong communication and collaboration skills Curiosity about emerging technologies (including AI) and how they can improve workflows, tooling, and user experiences Please note that the deadline for applications is Feb. 15th, 2026. All applicants must include work samples / portfolio link in their application. About Reuters Design Organisation The Reuters Design Organisation is a growing team of global UX professionals, all excited to be part of a collaborative team environment. Team culture is a big deal to us, and we make a lot of effort to ensure that we can do our day-to-day work in a safe environment of curiosity, learning and collective sharing of ideas. Reuters is globally recognised for equality, diversity, inclusion and flexibility, and we embrace these as core principles of our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and ESG initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Apr 17, 2026
Full time
Overview Imagen is a leading cloud-based media management and distribution platform. We empower rights owners in sports, media, and enterprise to unlock the full potential of their media libraries through powerful content storage, enrichment, and delivery capabilities. We are on a journey to become a product-driven, AI-powered, and innovative solution. As the sports media distribution landscape changes, the platform needs to evolve with streaming, fan engagement, and personalisation. This role focuses on moving beyond a traditional media archive and helping Imagen stand out in a rapidly changing market. About the Role We're looking for a Lead UX Designer to own product design for our platform. You'll care about creating great user experiences, have strong experience with content management systems, and be comfortable combining clear UX direction with hands-on design delivery to solve complex problems. You will be the senior, hands-on UX designer for the platform. You will collaborate with the Director of Product Management. Together, you'll modernise the UI and information architecture, and build and mature the design system. You'll also be part of the wider UX organisation and help improve alignment across teams as we mature our ways of working, driving greater consistency over time and coaching and mentoring junior designers through feedback, guidance, and design reviews. You should be confident as the senior design voice in the room, make practical decisions, and want your work used by organisations like the Premier League, WTA, and the Saudi Pro League. About the Role - Day-to-day As our Lead UX Designer, you'll own design for Imagen's core platform (80% of your time) and customer-specific themes (20%), working directly with product managers, engineering, and customers. Day-to-day, you'll be: Redesigning key workflows for media asset search, organization, and distribution Optimizing user experience for features like AI-based content data enrichment, asset organization and live content distribution Solving complex information architecture problems for users managing millions of assets Building out and maturing our design system Mentoring designers and occasionally junior team members across the rest of the design organisation About You To be our Lead UX Designer, you will likely have: 7+ years designing enterprise software, with a portfolio demonstrating end-to-end product design-from IA through to polished UI Strong visual design skills with attention to detail and craft Experience building or maturing design systems Proficiency in Figma and developer collaboration Ability to facilitate workshops with stakeholders and customers Experience in SaaS product design and data visualization Digital asset management, media production, or SaaS experience Knowledge of accessibility standards Strong communication and collaboration skills Curiosity about emerging technologies (including AI) and how they can improve workflows, tooling, and user experiences Please note that the deadline for applications is Feb. 15th, 2026. All applicants must include work samples / portfolio link in their application. About Reuters Design Organisation The Reuters Design Organisation is a growing team of global UX professionals, all excited to be part of a collaborative team environment. Team culture is a big deal to us, and we make a lot of effort to ensure that we can do our day-to-day work in a safe environment of curiosity, learning and collective sharing of ideas. Reuters is globally recognised for equality, diversity, inclusion and flexibility, and we embrace these as core principles of our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and ESG initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Apr 17, 2026
Full time
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Computer Futures / SThree Group
Wolverhampton, Staffordshire
Senior IT Support Analyst - Detailed Job Description Location: UK (occasional travel required) Clearance: Must be eligible for SC Clearance (UK nationals only) Employment Type: Permanent Environment: Highly regulated engineering / technical sector Role Overview The Senior IT Support Analyst will play a key role in delivering advanced technical support across a secure, highly regulated engineering environment. The role focuses on the security, resilience, and operational stability of IT systems, supported by strong expertise in infrastructure, Microsoft technologies, virtualisation, and cybersecurity best practice. You will be part of a dedicated IT function responsible for maintaining critical business systems, ensuring compliance with regulatory frameworks, and supporting ongoing improvement projects across the organisation's technical landscape. Key Responsibilities Technical Support & Operations Provide advanced support for hardware, software, networking, and security incidents. Investigate, diagnose, and resolve complex technical issues across server, desktop, and infrastructure environments. Deliver high-level support to internal users and ensure service continuity. Infrastructure & Systems Administration Administer and maintain Windows Server environments (). Manage Active Directory, Group Policy, and Entra ID. Support and administer Privileged Access Management (PAM) and Role-Based Access Control (RBAC). Maintain and optimise Microsoft 365 services, including Exchange Online, Teams, and Purview. Support VMware vSphere and VMware Horizon VDI platforms. Security, Governance & Compliance Ensure systems adhere to organisational security policies and regulatory standards. Support compliance with cybersecurity frameworks such as ISO 27001, Cyber Essentials Plus, and CAF 2.0. Deploy, monitor, and maintain endpoint security solutions. Contribute to audit readiness and documentation requirements. Backup, Recovery & Resilience Support backup and disaster recovery procedures to maintain system continuity. Assist in testing, validating, and maintaining DR plans and tooling. Networking Support Assist with troubleshooting network issues including TCP/IP, DNS, DHCP, and connectivity problems. Collaborate with network specialists to resolve escalated issues. Project Delivery & Continuous Improvement Participate in or lead IT projects aimed at system upgrades, security enhancements, and process improvements. Contribute to technology roadmaps, system enhancements, and infrastructure evolution. Maintain accurate technical documentation, asset inventories, and configuration records. Additional Duties Provide occasional out-of-hours support for maintenance windows or critical tasks. Travel to satellite UK office locations when required. Essential Skills & Experience Strong 2nd line experience with exposure to 3rd line responsibilities in enterprise environments. Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365. Experience supporting VMware vSphere and Horizon VDI. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Familiarity with backup solutions and business continuity processes. Awareness of IT security principles and governance frameworks. Excellent analytical and technical troubleshooting skills. Experience supporting Autodesk products. Full UK driving licence. Must be a UK national due to security clearance requirements. Desirable Skills Exposure to Azure or AWS cloud environments. Experience with endpoint management tools such as Intune. Knowledge of alternative hypervisors (Nutanix AHV, Hyper V). Experience with disaster recovery planning and testing. Familiarity with SAP S/4HANA. Personal Attributes Strong technical curiosity and willingness to learn. Methodical, structured, and security focused in approach. Able to translate complex technical issues to non technical users. Comfortable working independently and taking ownership of outcomes. Effective communicator with strong stakeholder management abilities. Self starter with high attention to detail and excellent documentation habits. Demonstrates integrity, professionalism, and a collaborative working style.
Apr 16, 2026
Full time
Senior IT Support Analyst - Detailed Job Description Location: UK (occasional travel required) Clearance: Must be eligible for SC Clearance (UK nationals only) Employment Type: Permanent Environment: Highly regulated engineering / technical sector Role Overview The Senior IT Support Analyst will play a key role in delivering advanced technical support across a secure, highly regulated engineering environment. The role focuses on the security, resilience, and operational stability of IT systems, supported by strong expertise in infrastructure, Microsoft technologies, virtualisation, and cybersecurity best practice. You will be part of a dedicated IT function responsible for maintaining critical business systems, ensuring compliance with regulatory frameworks, and supporting ongoing improvement projects across the organisation's technical landscape. Key Responsibilities Technical Support & Operations Provide advanced support for hardware, software, networking, and security incidents. Investigate, diagnose, and resolve complex technical issues across server, desktop, and infrastructure environments. Deliver high-level support to internal users and ensure service continuity. Infrastructure & Systems Administration Administer and maintain Windows Server environments (). Manage Active Directory, Group Policy, and Entra ID. Support and administer Privileged Access Management (PAM) and Role-Based Access Control (RBAC). Maintain and optimise Microsoft 365 services, including Exchange Online, Teams, and Purview. Support VMware vSphere and VMware Horizon VDI platforms. Security, Governance & Compliance Ensure systems adhere to organisational security policies and regulatory standards. Support compliance with cybersecurity frameworks such as ISO 27001, Cyber Essentials Plus, and CAF 2.0. Deploy, monitor, and maintain endpoint security solutions. Contribute to audit readiness and documentation requirements. Backup, Recovery & Resilience Support backup and disaster recovery procedures to maintain system continuity. Assist in testing, validating, and maintaining DR plans and tooling. Networking Support Assist with troubleshooting network issues including TCP/IP, DNS, DHCP, and connectivity problems. Collaborate with network specialists to resolve escalated issues. Project Delivery & Continuous Improvement Participate in or lead IT projects aimed at system upgrades, security enhancements, and process improvements. Contribute to technology roadmaps, system enhancements, and infrastructure evolution. Maintain accurate technical documentation, asset inventories, and configuration records. Additional Duties Provide occasional out-of-hours support for maintenance windows or critical tasks. Travel to satellite UK office locations when required. Essential Skills & Experience Strong 2nd line experience with exposure to 3rd line responsibilities in enterprise environments. Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365. Experience supporting VMware vSphere and Horizon VDI. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Familiarity with backup solutions and business continuity processes. Awareness of IT security principles and governance frameworks. Excellent analytical and technical troubleshooting skills. Experience supporting Autodesk products. Full UK driving licence. Must be a UK national due to security clearance requirements. Desirable Skills Exposure to Azure or AWS cloud environments. Experience with endpoint management tools such as Intune. Knowledge of alternative hypervisors (Nutanix AHV, Hyper V). Experience with disaster recovery planning and testing. Familiarity with SAP S/4HANA. Personal Attributes Strong technical curiosity and willingness to learn. Methodical, structured, and security focused in approach. Able to translate complex technical issues to non technical users. Comfortable working independently and taking ownership of outcomes. Effective communicator with strong stakeholder management abilities. Self starter with high attention to detail and excellent documentation habits. Demonstrates integrity, professionalism, and a collaborative working style.
