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At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role Title: Finance Systems Analyst Division: Finance Location: Leeds or Liverpool Contract: Permanent Working pattern: Hybrid About the Role In this role you will assist the Finance Systems team with the smooth delivery, operation, integration and maintenance of all finance systems & data management tools. What you'll be responsible for Utilise finance reporting systems to generate, and support the generation of, reports and dashboards for stakeholders in a controlled manner. Assist with the creation and use of workflows to optimise finance processes and maintain appropriate control of Finance static/master data. Assist with supporting and maintaining data / systems / process enhancement requests. Triage, and manage the appropriate resolution of, queries coming into the Finance Systems team. Work with members of the Finance team to resolve day-to-day queries and to develop reporting solutions. Support for System Admin Testing. Support Finance colleagues during the release of new processes or system changes. About you If you meet some of these criteria and are excited about the role, we encourage you to apply. Knowledge of Finance systems - Proactis / SUN / Q&A (or equivalent) preferred, but not essential. Finance Ledger Experience Comfortable working across the MS Office suite of applications. Able to organise and prioritise own workload effectively, working to a high degree of autonomy. Confident challenging processes and escalating issues. Effective problem solver, generating practical solutions. Self motivated with high energy and enthusiasm Builds effective relationships with stakeholders across the firm. Strong collaboration skills - proactively seeks to share information and ideas. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Social groups and communities Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause ' and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Disability Confident Employer (level 2) under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need. Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.

Outsourcing Senior We are working with a highly progressive and forward-thinking firm of chartered accountants in Cambridge who are now seeking to recruit an ambitious Outsourcing Senior to join their team. The successful Outsourcing Senior will be allocated their own diverse portfolio of clients and be responsible for their day to day accounting involving the preparation and review of monthly/ quarterly management accounts with commentary and ensuring all deadlines are met. There will be plenty of client interaction so strong communication skills and the ability to build strong client relationships is desired. The ideal Outsourcing Senior candidate will be ACCA or ACA Qualified (Part Qualified or AAT qualified also considered) working in public practice with a strong background in management accounts preparation. This is a fantastic opportunity for an ambitious and driven Outsourcing Senior to develop their career within a leading firm of chartered accountants where you will be rewarded with a highly competitive salary and benefits package. Outsourcing Senior Responsibilities: Managing a portfolio of clients Preparation and review of management accounts on a monthly/quarterly basis Providing commentary and analysis Ensuring all client reporting and payment deadlines are met Preparation of monthly journals, prepayments, accruals and depreciation Preparation of monthly financial reporting packs for review, ensuring any anomalies are solved promptly Identify areas to improve existing systems & processes Exciting ad hoc projects Outsourcing Senior Requirements: ACCA or ACA Qualified/ Part Qualified (ideally) AAT Qualified/ QBE also considered A strong background in accountancy practice Good communication skills

Service Desk Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Job Title: Service Desk Manager Role Type: Full time / Permanent Role ID: SF72222 Lead a high performing team delivering critical IT services that keep defence operations running smoothly At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Manager at our Babcock Technology Centre site. The role As a Service Desk Manager, you'll take the lead in managing the day to day performance of our support teams. You'll be a key figure in maintaining the quality, reliability and responsiveness of the IT services that underpin Babcock's critical operations, including those that directly support national defence. Day to day, you'll be responsible for achieving service delivery targets, driving continuous improvement, ensuring strong customer relationships, and maintaining excellence in Incident Management. This is an exciting opportunity to take ownership of service performance within a high impact digital environment, grow your leadership capability, and play a meaningful role in supporting UK defence related operations. Oversee the day to day running of the Service Desk, ensuring seamless IT service provision. Act as the Management Representative for DNDC service delivery, ensuring all obligations are met. Manage incidents within the ITSM tool, ensuring service performance targets are achieved. Ensure Incident Management processes are consistently followed, including reporting and continuous improvement activity. Build and maintain effective working relationships with customers, internal stakeholders and industry partners. This role is full time, 35 hours per week and is based on site at Babcock Technology Centre. Essential Experience Excellent analytical and problem solving skills. Practical experience of the full systems development lifecycle (waterfall, agile etc.). Strong root cause analysis capability. A solid understanding of business process and information management principles. Ability to work well under pressure, meet deadlines, and communicate confidently at all levels. Qualifications Degree level education in IT, project/programme management or a related discipline. ITIL v4 certification. Additional training or certifications in IT service management, service operations or digital leadership - Desirable Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Manage the allocation of all Move-Add-Change (MAC) related tasks including moves, small project management, including but not limited to furniture reconfigurations and space enhancements (Systems - PM Web/Prism/Smartsheet/Excel) To process and assign Occupational Health Requests through inhouse system Proactively manage any queries that are sent to the REBS Inbox Ensure JLL best practices and policies are being followed Ensure MAC Service Playbook is being followed Receive and process client move requests within the team Prepare Scorecard, and Facilitate weekly MAC meeting for all MAC staff, moves vendors and key stakeholders to attend. Participates in Strategic Planning meetings, Customer Planning and liaise with other key stakeholders Accurately record all move statistics for reporting and financial reconciliation Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions Ensure move processes are managed in accordance with the client's and JLL policies and procedures Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice Support the MAC Managers to plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required. Minimum 2 years Experience in a similar role within a Corporate Real Estate Environment. Background in project administration / coordination. Prior knowledge of PMWeb / Other Project Management Software. Excellent Microsoft Excel skills Strong Microsoft, PowerPoint skills Ability to utilize the Microsoft Office suite of technologies Strong time management skills. Excellent written and verbal communication skills Flexibility with work hours Ability to multi-task and work both in a team and independently Highly organized with strong analytical skills, the role is very admin heavy Strong interpersonal skills with an ability to interact with executive level external and internal clients Capacity to deal with ambiguity and address complex problems Team player is essential. Must be self-motivated. Face to face and/or remote daily interpersonal interaction is usually required in order to perform the role.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. About the Role : We are seeking a detail oriented and proactive Procurement & Contracts Specialist to join our team. This role is responsible for sourcing high quality materials and services, supporting the management of competitive contracts, and ensuring timely, cost effective purchasing to support our operational needs. As a subject matter expert, the role will lead and collaborate with business units in establishing quality improvements, process efficiencies, managing risks and maintaining positive relationships with stakeholders across Noble Panacea's global operations. This position reports to the Procurement & Contracts Manager. Key Responsibilities Support the procurement process, including sourcing, evaluating, and selecting suppliers based on quality, cost, and delivery performance Support the Procurement & Contracts Manager in commercial negotiations, pricing, terms, and contracts to secure the best value Create, process, and track purchase orders to ensure timely delivery Monitor inventory levels and collaborate with internal teams to forecast demand Conduct market research to identify cost saving opportunities and mitigate supply risks and report findings to the Procurement Department Maintain accurate supplier records, contracts, and performance metrics Work alongside the Operations Department to resolve issues related to delivery delays, quality discrepancies, or invoice mismatches to received material. Evaluate supplier performance regarding compliance with procurement policies and ethical standards Act as a project manager to carry out the procurement process from start to finish using software Perform periodic reporting to the Procurement & Contracts Manager and Director of Finance about sourcing progress, cost saving achieved, major procurement activities, risks and mitigation plans. Support departments in drafting request for proposals (RFPs), terms of reference, evaluation criteria and sole-source justifications. Support in evaluating current procurement processes, identifying gaps and implementing improvements to increase operational effectiveness and standardization. Maintain and optimize the company's Contract Lifecycle Management (CLM) system Analyze the financial aspects of bids and proposals throughout the procurement process to ensure cost-effectiveness and compliance. Communicate effectively with both technical and business stakeholders to drive clarity and alignment. Bachelor's degree in supply chain management, business administration, or related field 5+ years of experience managing procurement processes, including strategic sourcing, RFP development, and vendor selection 5+ years of experience managing SaaS contracts and vendor agreements. Experience with ERP or procurement software (SAP) or project management software () Advanced Microsoft Excel proficiency. Experience in the luxury sector (e.g., high-end skincare) is a plus, but not required. Professional certifications (CPSM, CPP, CSCP) are a plus Skills Attention to detail Strong negotiation, communication, and analytical skills Vendor relationship management Cost analysis and budgeting Strong problem-solving to resolve procurement challenges efficiently and independently. Track record of cross-functional collaboration with legal, finance, and operations teams. Ability to prioritize and manage multiple procurement projects under tight deadlines.

Location This position is located at Trafford Centre, Manchester M178AA United Kingdom Role Summary To set the highest standard possible for display and visual excellence. Create an environment that is creative, dynamic and entertaining for our customers. Work alongside the Visual Merchandising Manager to achieve creative yet commercial solutions to display product. Manage a seasonal budget and ensure displays are cost effective. What You'll Be Doing Display And Merchandising: Interpret Company direction and updates to ensure displays create an artistic, visionary and unique environment that has a positive impact on sales Utilise seasonal books to interpret the inspiration of the floor set by using knowledge of the customer and store location while infusing prototype artistic and cultural interests Ensure excellent craftsmanship throughout all windows and in-store displays Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concept People: Promote the Urban philosophy of "peers teaching peers" by sharing skills and achievements as well as knowledge of contemporary art, music and culture Mentor retail teams on display through training on visual expectations, operational standards and materials/tool management Identify and develop team members to assist in display projects and seasonal set ups by working with VMM and store management Celebrates accomplishments of both individuals and shared goals, gives credit when due Leadership And Communication: Attend daily meetings and share inspiration, new ideas and pertinent information from Head Office with the store team Attend store Monday walkthroughs to gain an insight into store performance and sales Model the way in daily interactions by consistently displaying integrity, fairness, professionalism and a genuine interest in employee development Communicate new inspiration to the Head Office through good idea sheets and photo layouts Consistently collaborate with the Visual Merchandising Manager and Store Manager which results in innovative and timely project execution Managing The Environment: Efficiently utilise all display materials, including adaptations from recycled displays Keep work areas organised and clean, with an emphasis on customer and employee safety Ensure safety standards are upheld in the store in terms of displays and materials/tool management Maintain an organised display room, signage storage area and fixture room Operations: Support sales generation by creating an environment that highlights the appearance of the product and reflects the customer's lifestyle and interests Ensure display budgets are met and complete expense reporting requirements accurately and on time Work is collaboration with Visual Merchandising Manager to support the store in achieving the stock loss goal. Ensure all merchandise used for display is maintained, properly handled and accounted for at all times. Prioritise and plan projects to ensure that the customer experience is not inhibited What You'll Need Candidates must have a strong artistic background including a fine arts, design or architectural background. The use of power tools is an advantage. A completed professional portfolio should be submitted if applicable. Display Artist candidates must also possess: Ability to develop creative ideas into working solutions Talent and interest in the creation of artwork, painting, paper hanging and carpentry skills Possess excellent construction craftsmanship skills along with experience of creating 3D work Ability to communicate effectively and possess strong organisational skills The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, helping them scale through TikTok Shop using live commerce, affiliates, creators and paid media. Our clients include brands such as P.Louise, Unilever, L'Oréal and Free Soul. We are looking for a Paid Social Director to lead and scale the paid media function at Somerce. This role will take full ownership of paid social strategy across our client portfolio, with a particular focus on TikTok and TikTok Shop. Reporting directly to the CEO, this role will be responsible for building a best-in class paid social team, developing scalable performance frameworks and ensuring paid media plays a key role in driving measurable revenue growth for our clients. What you will do Paid Social Strategy & Commercial Leadership Own the overall paid social strategy across TikTok and other key social platforms Develop scalable performance frameworks that drive customer acquisition and revenue growth Define how paid media supports TikTok Shop growth, product launches and key campaign moments Work closely with the leadership team to align paid media strategy with wider business goals Identify opportunities to scale paid media as a core growth driver for Somerce and our clients Team Leadership & Department Development Build and lead the paid social department as the team continues to scale Manage and mentor Paid Media Managers and Executives Establish best practices across campaign structure, testing and optimisation Set clear performance standards and internal processes for the paid team Work with leadership to plan future hiring and department growth Campaign Performance & Scaling Oversee paid media performance across the client portfolio Ensure campaigns consistently achieve strong results across key metrics including ROAS, CPA, CTR, CVR and GMV Drive structured testing across creative, audiences and campaign strategies Identify opportunities to scale winning campaigns and top-performing products Maintain oversight of budgets, spend allocation and performance trends Creative & Content Integration Work closely with the influencer, live commerce and creative teams to scale high-performing content through paid media Develop creative testing frameworks that identify the strongest hooks, formats and messaging Support brands in building paid-first creative strategies for TikTok Ensure paid media is effectively amplifying creator content, affiliate content and livestream moments TikTok Shop Performance Develop paid strategies specifically designed to drive growth on TikTok Shop Work closely with trading teams to align paid media with product merchandising, bundles and promotions Support major livestream events and product launches with paid amplification strategies Data, Reporting & Client Strategy Oversee performance reporting and campaign analysis across all paid activity Translate data into clear insights and strategic recommendations for clients Work closely with account teams to ensure paid media is integrated into broader client strategies Provide leadership-level insight on performance trends, opportunities and market developments How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Extensive experience leading paid social strategy within an agency or high growth e commerce brand Deep understanding of TikTok advertising and social commerce performance marketing Proven experience managing large advertising budgets and scaling campaigns Experience building and leading paid media teams Strong analytical and commercial mindset with a focus on measurable growth Experience working closely with creative teams and creator led content Strong understanding of how paid media integrates with influencer marketing and live commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that

About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Job Description Where you'll fit in & what our team goals are In your role you will calculate and pay management fee rebates in a timely and accurate manner. You will also provide Management Information (MI) to all business areas, including clients. You will support the MI and Rebates Manager in daily tasks and liaise with the wider business on issues that may arise. How you'll spend your time MI reporting and flow analysis of fund analysis, ensuring Third Party data is integrated where available. Provide AUM and flow stats for RFPs. Providing MI on rebates and revenues. Allocation of clients' business to ensure holdings are correct in the Data Cube. Maintain and update Data Cube for Rebates & MI. Setup and calculation of State Street-administered funds rebate payments and accruals. Setup, checking and sign-off of internal and TPA rebate payments and renewal commission and accruals. Setting up and checking of legal rebate agreements between clients. Answering ad-hoc client queries. Maintain good relationship with clients, administrators, and all areas of Columbia Threadneedle. To be successful in this role you will have Management Information experience - creating reports and spreadsheets Excellent Excel skills (pivot tables, vlookups, sumifs should be second nature). Excellent communication skills with clients and all areas of business. Understanding of basic accountancy procedures. Attention to details. Numerate. Ability to work to tight deadlines. Self-starter. If you also had this, it would be great Third party administrator and Rebate knowledge. In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Investment Management Columbia Threadneedle is a people business, and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to fostering an inclusive and performance-based culture where everyone can belong, grow, contribute and realise their potential. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Columbia Threadneedle Investments is an equal opportunity employer. We consider all qualified applicants without regard to racial or ethnic background, religion or belief, sex or gender, nationality, genetic information, age, sexual orientation, gender identity, disability, marital status, pregnancy or maternity or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to aid your participation in the application or interview process, speak to your recruiter to discuss how we can support you.

Purpose The Digital Growth & CRM Manager is primarily responsible for driving measurable growth by ensuring that all digitally generated demand is effectively nurtured, progressed and converted across the 7IM businesses (7IM, Partners Wealth Management, Amicus Wealth Management and Lync Wealth Management). This role leverages CRM led journeys as the central mechanism for scaling personalised, timely and outcome focused engagement, turning digital interest into qualified opportunities and conversion. While CRM expertise and the design and management of CRM led journeys are the primary focus of the role, the Digital Growth & CRM Manager must also have a strong understanding of end to end digital journeys. The role contributes to shaping digital growth and conversion strategy upstream - before leads enter the CRM - ensuring that digital experiences, acquisition activity and on site journeys are intentionally designed to maximise lead quality, progression and downstream conversion performance. Working in close partnership with Senior Marketing Managers who own channel strategy and execution, this role acts as the pivotal link between initial digital engagement and ongoing CRM management. The Digital Growth & CRM Manager ensures that leads generated from partnership sources, paid and organic social media, webinars, events and other digitally enabled activity are seamlessly handed into structured CRM workflows, where their status, engagement history and progression are actively tracked and optimised. By owning lead flow, nurture, conversion and visibility within the CRM, this outcome driven position ensures that the CRM operates as the single source of truth for all digital lead activity, while insight and learning from CRM journeys are used to continuously inform and improve digital growth and conversion performance across the full funnel. Responsibilities CRM Led Lead Nurturing & Conversion (Primary Accountability) Own the design, delivery and performance of CRM driven nurture journeys that progress prospects from first interaction through to conversion. Ensure all leads entering the CRM are placed into clear, intentional journeys aligned to level of intent and source. Define how and when prospects are reengaged using CRM based triggers, automated journeys and follow up activity. Continuously optimise CRM journeys to improve engagement, progression and conversion rates. Ensure the CRM operates as the single source of truth for lead status, engagement history and progression. Digital Lead Flow & Journey Ownership Own the end-to-end digital lead journey once a prospect engages - from first interaction through to conversion. Ensure all digital lead generation activity (including partnership led sources, social media, webinars and events) is seamlessly connected to the website and CRM. Map and optimise journeys to reduce drop off, improve engagement and increase conversion across the funnel. Cross Channel Enablement & Collaboration Work in close partnership with Senior Marketing Managers across all channels. Enable channel leads by defining how leads are captured, tracked, nurtured and progressed after engagement - without duplicating or owning channel strategy or execution. Establish consistent standards for lead capture, tagging, attribution and hand off across channels. Provide insight and recommendations that help channel teams improve lead quality and downstream performance. Website & Conversion Optimisation Ensure the website operates as a central conversion hub for all digital activity. Improve management of form starts, form completions and partial submissions, including re engagement strategies. Work closely with website, UX and content teams to reduce friction and improve journey progression. Test and optimise digital touchpoints to support CRM led nurturing and conversion. CRM Connectivity & Capability Development Strengthen the connection between website behaviour and CRM workflows so leads are visible, actionable and measurable. Partner with internal stakeholders to improve CRM data quality, structure and usability, recognising that capability is evolving. Support the development of automated journeys and follow up activity aligned to lead intent and lifecycle stage. Performance, Insight & Optimisation Track and report on digital funnel performance from first interaction through to conversion. Use insight to identify gaps, opportunities and priorities for optimisation. Provide clear, actionable reporting to senior stakeholders on lead performance and growth impact. Compliance and best practice Ensure all activity complies with GDPR, cookie policy and privacy regulations. Stay up to date with digital marketing standards. Ensure all external facing comms are in line with FCA financial promotion rules. About You Skills Strong analytical and problem-solving abilities, with a clear focus on improving lead progression, nurturing effectiveness and conversion performance. Ability to design and optimise end-to-end digital journeys, using data and behavioural insight to drive engagement and conversion. Strong understanding of how CRM led automation, triggers and journeys can be used to move prospects from interest to intent. Excellent stakeholder management skills, with the ability to work collaboratively across channel teams and influence outcomes without direct ownership. Confidence translating complex journey logic, data flows and performance insight into clear, practical recommendations for non technical stakeholders. Strong attention to detail, particularly around lead capture, data quality, journey logic and reporting accuracy. Comfortable working in environments where systems and processes are evolving, with a pragmatic, solution oriented mindset. Knowledge Proven experience in a digital growth, CRM, marketing automation or journey optimisation role, ideally within a regulated or complex organisation. Strong understanding of digital marketing principles, lead generation models, customer intent and funnel management. Practical experience designing and managing CRM led nurture journeys to support lead progression and conversion. Knowledge of customer journey mapping, conversion optimisation and lifecycle based engagement. Experience working with CRM and marketing automation platforms such as Dynamics 365, Customer Insights Journeys, Mailchimp and Campaign Monitor. Understanding of attribution, lead tracking and performance measurement across multiple digital lead generation sources. Familiarity with website analytics, form performance and conversion metrics, and how these connect into CRM workflows. Qualifications No specific qualifications are required, but degrees or qualifications in marketing, communications or similar are highly desirable. Other relevant information Reports to Head of Brand, Marketing & Communications. Occasional travel to our regional offices across the UK may be required. The successful candidate will be a team player, self-motivated, adaptable and resilient. The candidate will need to understand and subscribe to 7IM's mission and tenets and in particular, the Code of Conduct.