Business Development Executive Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - April & May 2026 Who we are At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: James - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Michael - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive/ Sales Executive, you'll spend your days on the phone, in our Exeter office. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM's and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
Apr 16, 2026
Full time
Business Development Executive Launch Your B2B Sales Career Want to build a six-figure sales career from the ground up? Start here What Happens Next? Next available intakes - April & May 2026 Who we are At Focus Group, we're powering the digital workplace for over 30,000 UK businesses - and we're just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we're one of the UK's fastest-growing tech companies. We believe our people are our biggest asset, and we're building a high-energy, high-reward environment for ambitious individuals to thrive. If you're looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment. Real Success Stories: James - Started Jan 2023 with zero sales experience 2.5 years later: £1.3m in sales generated Promoted from BDE BDM, now trains new executives and signed our largest partner ever Won 6+ sales awards and regional superstar awards for continued top performance Emma - Joined July 2024 after travelling, no sales background 8 months in: Generated £70k revenue, £500k+ pipeline Finalist for National Sales Awards 2025 Building a long-term sales career she "never thought possible" Michael - Started Aug 2022, first job after university 1 year promoted to Team Leader Team generated £2m+ profit in first year, doubled it the next Now manages company-wide projects across divisions The Reality: This Is a New Business Role As a Business Development Executive/ Sales Executive, you'll spend your days on the phone, in our Exeter office. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers Your day-to-day: Making 80-100+ outbound calls to prospective businesses daily Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile) Qualifying prospects and booking face-to-face or virtual meetings for BDMs Managing your activity and pipeline in our CRM system Handling rejection, staying motivated, and hitting daily/weekly targets This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career. We're Looking For: Resilience - You can handle 50+ "no's" a day and come back stronger Coachability - Willing to learn, take feedback, and constantly improve Work ethic - Comfortable with high call volumes and daily targets Positive phone manner - Professional, clear, confident communication Hunger to succeed - Motivated by progression and earning potential Growth mindset - See this as the start of something bigger, not just a job Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university. Why Choose Focus Group? Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM's and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12) Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices - you're joining a genuine tech scale-up Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers What You'll Earn Year 1 (BDE): Base: £25k Realistic OTE: £30-35k Top performers: £40k+ Year 2-3 (BDM promotion): First-year BDM OTE: £60-65k Our BDMs regularly earn £80k-100k+ Top BDM earners: £120k+ The Path: BDE (12-24 months) BDM BDE (12-24 months) Customer Engagement BDE (12-24 months) BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up. Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
Positive Employment is currently recruiting for a Accountant for our client a government organisation in Keynsham, Somerset. The successful post holder will perform a range of advanced professional accounting activities for the organisation, and provide financial advice and guidance, to support the appropriate finance lead in delivering a comprehensive accounting (financial or management) service and advisory service to budget holders, project managers and decision makers. This might involve being a specialist in a complex area of accounting or overseeing the work of an accounting team. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with office attendance maybe once a week. Duties and Responsibilities but not limited to: Provide complex, expert accounting and financial management advice, and advise the organisation's Senior Responsible Officers, Members, governance boards and budget holders on the financial implications of prepared reports, to ensure decisions are made in the full understanding of the financial consequences. Take lead on annual revenue and/or capital budgets preparation to ensure timely and accurate financial management, ensuring that spend is aligned to the strategic direction of the service and to support a holistic approach to business planning. Monitor expenditure and income across the organisation against budget plans and targets, identifying variations, risks and issues, and resolving these in partnership with the finance lead and the service leadership. Prepare the statement of accounts and other formal reports on the financial position of the organisation, to enable the organisation to fulfil its statutory reporting requirements. This includes presenting reports to Committees and other formal governance bodies within the organisation. Provide financial impact evaluation and analysis modelling to provide up to date and accurate financial information and reports so that the organisation leadership can make the best value for money judgements and report necessary financial information. This will include providing financial modelling for partnerships, service, projects and programmes where relevant. Provide training, advice and guidance to senior officers on the application and implementation of financial standing orders, and financial management arrangements to ensure effective financial controls are put in place so the organisation adheres to all necessary Codes of Practice and relevant statues and regulations. Review legislative changes and evaluate the impact on financial policies, guidelines and protocols of the organisation, to ensure compliance with regulations to required standards. Resolve complex queries from internal or external stakeholders by providing information on processes and the related policies, to ensure the integrity of the financial systems and controls. Plan and oversee the workload of the accounting team so that a full range of financial and accountancy services are delivered effectively and within given organisational standards and timescales. Personal Requirements: Chartered professional accountancy qualification e.g., CIPFA, CIMA, ACCA, ACA, or equivalent. Full membership of an accountancy professional body. Substantial experience of budget preparation and control, financial reporting, and financial analysis. Substantial experience of providing financial advice, training and support to Members and senior officers. Advanced and thorough knowledge and understanding of public sector finance and reporting requirements. May include knowledge of a specific area of finance such as companies, taxation, VAT, treasury management and financial systems. Advanced knowledge of a Council's financial regulations and accounting procedures and practices. Advanced and thorough knowledge of financial management principals, finance systems, policies and procedures. Working Hours: 36hrs / Monday - Friday Pay: £351.83 per day Please note this role is within the scope of IR35.
Apr 15, 2026
Seasonal
Positive Employment is currently recruiting for a Accountant for our client a government organisation in Keynsham, Somerset. The successful post holder will perform a range of advanced professional accounting activities for the organisation, and provide financial advice and guidance, to support the appropriate finance lead in delivering a comprehensive accounting (financial or management) service and advisory service to budget holders, project managers and decision makers. This might involve being a specialist in a complex area of accounting or overseeing the work of an accounting team. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with office attendance maybe once a week. Duties and Responsibilities but not limited to: Provide complex, expert accounting and financial management advice, and advise the organisation's Senior Responsible Officers, Members, governance boards and budget holders on the financial implications of prepared reports, to ensure decisions are made in the full understanding of the financial consequences. Take lead on annual revenue and/or capital budgets preparation to ensure timely and accurate financial management, ensuring that spend is aligned to the strategic direction of the service and to support a holistic approach to business planning. Monitor expenditure and income across the organisation against budget plans and targets, identifying variations, risks and issues, and resolving these in partnership with the finance lead and the service leadership. Prepare the statement of accounts and other formal reports on the financial position of the organisation, to enable the organisation to fulfil its statutory reporting requirements. This includes presenting reports to Committees and other formal governance bodies within the organisation. Provide financial impact evaluation and analysis modelling to provide up to date and accurate financial information and reports so that the organisation leadership can make the best value for money judgements and report necessary financial information. This will include providing financial modelling for partnerships, service, projects and programmes where relevant. Provide training, advice and guidance to senior officers on the application and implementation of financial standing orders, and financial management arrangements to ensure effective financial controls are put in place so the organisation adheres to all necessary Codes of Practice and relevant statues and regulations. Review legislative changes and evaluate the impact on financial policies, guidelines and protocols of the organisation, to ensure compliance with regulations to required standards. Resolve complex queries from internal or external stakeholders by providing information on processes and the related policies, to ensure the integrity of the financial systems and controls. Plan and oversee the workload of the accounting team so that a full range of financial and accountancy services are delivered effectively and within given organisational standards and timescales. Personal Requirements: Chartered professional accountancy qualification e.g., CIPFA, CIMA, ACCA, ACA, or equivalent. Full membership of an accountancy professional body. Substantial experience of budget preparation and control, financial reporting, and financial analysis. Substantial experience of providing financial advice, training and support to Members and senior officers. Advanced and thorough knowledge and understanding of public sector finance and reporting requirements. May include knowledge of a specific area of finance such as companies, taxation, VAT, treasury management and financial systems. Advanced knowledge of a Council's financial regulations and accounting procedures and practices. Advanced and thorough knowledge of financial management principals, finance systems, policies and procedures. Working Hours: 36hrs / Monday - Friday Pay: £351.83 per day Please note this role is within the scope of IR35.
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. The role Monitor tenants rent accounts accounts and take prompt action in accordance with the pre-action protocol and Councils rent collection policy and procedures to prevent the accumulation of debt and homelessness. Maximise revenue collection in line with targets to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention. Key Requirements Provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement. Assist vulnerable tenants through referring to internal and external support agencies, where appropriate, to ensure that tenancies can be sustained, and tenant's needs are met. Be responsible for preparing timely and accurate reports on arrears cases and attend Court, prepare all relevant Court papers, and represent the Council in court on possession cases for nonpayment of rent. Conduct interviews and undertake home visits to tenants in connection with matters relating to rent payment and the recovery of arrears. Ensuring a presence is maintained in the community Skills & experience Minimum Level 2 qualifications in subjects relevant to the role. Have, be working towards, or willing to work towards level 3 qualification related to housing management and social housing practices At least 2 years demonstrable experience working in the social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience Additional Information The Councils offer a range of staff benefits: pension generous leave entitlements starting at 25 days plus bank holidays (pro-rata) flexible working, where appropriate Employee Assistance Programme access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more What next Need further information? please contact Hayley Turner (recruiting manager) on ext 3271 or email If this role interests you please select the 'Apply' button If you experience difficulties in applying online then please contact HR at Closing date for receipt of completed applications: 23 April 2026 (Midnight) Interviews will take place on 5th & 6th May 2026 This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. For a full list of our current vacancies why not visit our WM Jobs Recruiter Page Attached documents 3. Rent Officer JD PS.docx
Apr 15, 2026
Full time
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. The role Monitor tenants rent accounts accounts and take prompt action in accordance with the pre-action protocol and Councils rent collection policy and procedures to prevent the accumulation of debt and homelessness. Maximise revenue collection in line with targets to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention. Key Requirements Provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement. Assist vulnerable tenants through referring to internal and external support agencies, where appropriate, to ensure that tenancies can be sustained, and tenant's needs are met. Be responsible for preparing timely and accurate reports on arrears cases and attend Court, prepare all relevant Court papers, and represent the Council in court on possession cases for nonpayment of rent. Conduct interviews and undertake home visits to tenants in connection with matters relating to rent payment and the recovery of arrears. Ensuring a presence is maintained in the community Skills & experience Minimum Level 2 qualifications in subjects relevant to the role. Have, be working towards, or willing to work towards level 3 qualification related to housing management and social housing practices At least 2 years demonstrable experience working in the social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience Additional Information The Councils offer a range of staff benefits: pension generous leave entitlements starting at 25 days plus bank holidays (pro-rata) flexible working, where appropriate Employee Assistance Programme access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more What next Need further information? please contact Hayley Turner (recruiting manager) on ext 3271 or email If this role interests you please select the 'Apply' button If you experience difficulties in applying online then please contact HR at Closing date for receipt of completed applications: 23 April 2026 (Midnight) Interviews will take place on 5th & 6th May 2026 This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. For a full list of our current vacancies why not visit our WM Jobs Recruiter Page Attached documents 3. Rent Officer JD PS.docx
A prestigious global arts organization is seeking a Lead Venue and Sales Officer in Greater London. This pivotal role focuses on driving revenue growth by managing commercial spaces like dance studios and theatres. The ideal candidate will have a proven track record in sales or venue management, a strong focus on customer service, and the ability to maximize space usage. Benefits include 25 days of holiday, a pension scheme, and various employee assistance programs. Interviews will be held the week of April 20, 2026.
Apr 15, 2026
Full time
A prestigious global arts organization is seeking a Lead Venue and Sales Officer in Greater London. This pivotal role focuses on driving revenue growth by managing commercial spaces like dance studios and theatres. The ideal candidate will have a proven track record in sales or venue management, a strong focus on customer service, and the ability to maximize space usage. Benefits include 25 days of holiday, a pension scheme, and various employee assistance programs. Interviews will be held the week of April 20, 2026.
Are you a proactive sales professional with a passion for events and venue management? The Royal Academy of Dance is looking for a Lead Venue and Sales Officer to join our Fundraising and Development Department. This is a pivotal role designed to drive revenue growth by strategically managing our world class commercial spaces, including state of the art dance studios, the Aud Jebsen Studio Theatre, and modern meeting rooms. You will be the face of our venue hire programme, turning enquiries into successful bookings and ensuring our facilities are utilised to their full potential. Key Responsibilities Business development: Proactively identify new markets, lead outreach efforts, and convert sales leads into confirmed bookings. Account management: Act as the primary point of contact for external hirers, conducting site visits, preparing tailored proposals, and maintaining long term client relationships. Marketing & promotion: Collaborate with the Marketing team to create compelling digital content and represent the RAD at industry networking events. Internal coordination: Coordinate the complex programming of our studios and theatres, balancing commercial hires with internal organisational priorities. Operational oversight: Work alongside our Facilities and Events teams to ensure seamless event execution, including briefing casual staff and managing third party suppliers. Financial administration: Oversee venue hire budgets, process invoices, and ensure all contracts and compliance documentation (H&S, Safeguarding, GDPR) are in order. About You The ideal candidate will be a confident communicator with a can do attitude and a proven track record in sales or venue management. You should be: Results driven: Motivated by hitting revenue targets and finding creative ways to maximise space usage. Highly organised: Able to manage a busy inbox and a complex scheduling calendar with a high level of accuracy. Customer focused: Dedicated to providing a premium experience for every client, from the initial tour to the final event. Digitally proficient: Comfortable using venue management systems and social media platforms for promotion. This is a fantastic opportunity to work within a prestigious global arts organisation. You will play a direct role in supporting the RAD's mission by generating the vital income needed to sustain our charitable work. Why work for us? We offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform - including an Employee Assistance Programme, WeCare scheme, health cash plan, and life assurance. Due to the nature of the RAD's work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. Please let us know if you have any access needs for the interview. Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme. No agencies please. Interviews for this position will be held w/c 20th April 2026.
Apr 14, 2026
Full time
Are you a proactive sales professional with a passion for events and venue management? The Royal Academy of Dance is looking for a Lead Venue and Sales Officer to join our Fundraising and Development Department. This is a pivotal role designed to drive revenue growth by strategically managing our world class commercial spaces, including state of the art dance studios, the Aud Jebsen Studio Theatre, and modern meeting rooms. You will be the face of our venue hire programme, turning enquiries into successful bookings and ensuring our facilities are utilised to their full potential. Key Responsibilities Business development: Proactively identify new markets, lead outreach efforts, and convert sales leads into confirmed bookings. Account management: Act as the primary point of contact for external hirers, conducting site visits, preparing tailored proposals, and maintaining long term client relationships. Marketing & promotion: Collaborate with the Marketing team to create compelling digital content and represent the RAD at industry networking events. Internal coordination: Coordinate the complex programming of our studios and theatres, balancing commercial hires with internal organisational priorities. Operational oversight: Work alongside our Facilities and Events teams to ensure seamless event execution, including briefing casual staff and managing third party suppliers. Financial administration: Oversee venue hire budgets, process invoices, and ensure all contracts and compliance documentation (H&S, Safeguarding, GDPR) are in order. About You The ideal candidate will be a confident communicator with a can do attitude and a proven track record in sales or venue management. You should be: Results driven: Motivated by hitting revenue targets and finding creative ways to maximise space usage. Highly organised: Able to manage a busy inbox and a complex scheduling calendar with a high level of accuracy. Customer focused: Dedicated to providing a premium experience for every client, from the initial tour to the final event. Digitally proficient: Comfortable using venue management systems and social media platforms for promotion. This is a fantastic opportunity to work within a prestigious global arts organisation. You will play a direct role in supporting the RAD's mission by generating the vital income needed to sustain our charitable work. Why work for us? We offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform - including an Employee Assistance Programme, WeCare scheme, health cash plan, and life assurance. Due to the nature of the RAD's work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. Please let us know if you have any access needs for the interview. Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme. No agencies please. Interviews for this position will be held w/c 20th April 2026.
The Roof Gardens (Kensington, W8 5SA) Chief Operations Officer Robert Walters is proud to be retained on an exclusive basis to supply a new Chief Operations Officer to The Roof Gardens. This executive role, reports directly into The Roof Gardens' CEO and takes full responsibility for commercial output, strategy and performance across F&B Operations, Memberships and Events. The postholder will work in a visible and hands-on capacity to quickly assess and remedy challenges, whilst also shaping and implementing mid and long-term operational strategies and supporting wider initiatives in partnership with Marketing, Technology, Finance, Building compliance and other functions. This truly iconic and prestigious multi-site hospitality venue is steeped in prestige and now redeveloped is entering into a new era, re-defining aspirational experiences for its members and their guests. I am seeking conversations with candidates from deep, multi-site, membership-based, hospitality environments, who can talk comprehensively around their skills in managing change, be this tactical or strategic. The Roof Gardens has ambitions growth plans, so adaptability and versatility is key. Along with an ability to operate at pace and with authority, the selected candidate will have exemplary business and executive engagement skills, strong abilities running diverse projects/ programmes and proven commercial capabilities. This is a hands-on, commercially led, leadership role, which will see the COO take a proactive view on the brands ongoing development and expansion (akin in many ways to that of a scale up/ start-up business; dynamic, fast paced, all hands to the pump etc,). The selected candidate will run point, driving the executive operations team, ensuring commercial and ops functions are fully aligned and standards are met, ultimately guaranteeing The Roof Gardens member's always have the most exceptional experiences. Responsibilities will include: Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships. Develop business plans, growth strategies, and operational frameworks aligned with expansion goals. Collaborate on budgeting, forecasting, and financial performance, including full P&L responsibility. Build and manage relationships with partners, investors, and creative collaborators. Implement scalable systems and processes across operations, production, logistics, and commercial functions. Monitor performance against targets and implement actions to maximise revenue across all operating areas. Lead and champion service excellence across all Club spaces, ensuring a consistently high member experience. Collaborate with Marketing to support revenue-generating initiatives through strong communications and campaigns. Optimise F&B operations, service flow, systems, and team structures to support efficient seven-day operations within licensing requirements. Oversee procurement and management of operational equipment within budget. Ensure the F&B offering reflects quality, seasonality, and provenance in collaboration with the Chef Director. Support the successful delivery of events and member experiences with the Events and F&B teams. Ensure compliance with licensing, fire safety, and crowd management regulations. Review member and guest feedback and implement improvements where required. Promote a leadership culture focused on service excellence, collaboration, accountability, and employee engagement. Conduct regular performance reviews and objective setting with direct reports to support development and clear communication of Club priorities. Encourage strong cross-departmental collaboration and communication to support the Club's overall strategy. Required exposure and experience; Multi-site experience within luxury hospitality preferrable in a member's club setting Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses hands-on leadership experience requiring both strategic thinking and operational credibility Experience in licensing regulations, facilities management, or site operations is advantageous Track record of building and retaining high-performing leadership teams Confident executive presence with the ability to influence at ownership level Associated Package: Bonus: 20% discretionary annual KPI bonus Pension: via Legal and General 5% employers' contribution 4% Flex Bens: Can be put towards PMI, Life assurance, Dental Holiday: 33 days + Celebrate You and Volunteer Day Meals on duty Generous discounts at the club Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 14, 2026
Full time
The Roof Gardens (Kensington, W8 5SA) Chief Operations Officer Robert Walters is proud to be retained on an exclusive basis to supply a new Chief Operations Officer to The Roof Gardens. This executive role, reports directly into The Roof Gardens' CEO and takes full responsibility for commercial output, strategy and performance across F&B Operations, Memberships and Events. The postholder will work in a visible and hands-on capacity to quickly assess and remedy challenges, whilst also shaping and implementing mid and long-term operational strategies and supporting wider initiatives in partnership with Marketing, Technology, Finance, Building compliance and other functions. This truly iconic and prestigious multi-site hospitality venue is steeped in prestige and now redeveloped is entering into a new era, re-defining aspirational experiences for its members and their guests. I am seeking conversations with candidates from deep, multi-site, membership-based, hospitality environments, who can talk comprehensively around their skills in managing change, be this tactical or strategic. The Roof Gardens has ambitions growth plans, so adaptability and versatility is key. Along with an ability to operate at pace and with authority, the selected candidate will have exemplary business and executive engagement skills, strong abilities running diverse projects/ programmes and proven commercial capabilities. This is a hands-on, commercially led, leadership role, which will see the COO take a proactive view on the brands ongoing development and expansion (akin in many ways to that of a scale up/ start-up business; dynamic, fast paced, all hands to the pump etc,). The selected candidate will run point, driving the executive operations team, ensuring commercial and ops functions are fully aligned and standards are met, ultimately guaranteeing The Roof Gardens member's always have the most exceptional experiences. Responsibilities will include: Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships. Develop business plans, growth strategies, and operational frameworks aligned with expansion goals. Collaborate on budgeting, forecasting, and financial performance, including full P&L responsibility. Build and manage relationships with partners, investors, and creative collaborators. Implement scalable systems and processes across operations, production, logistics, and commercial functions. Monitor performance against targets and implement actions to maximise revenue across all operating areas. Lead and champion service excellence across all Club spaces, ensuring a consistently high member experience. Collaborate with Marketing to support revenue-generating initiatives through strong communications and campaigns. Optimise F&B operations, service flow, systems, and team structures to support efficient seven-day operations within licensing requirements. Oversee procurement and management of operational equipment within budget. Ensure the F&B offering reflects quality, seasonality, and provenance in collaboration with the Chef Director. Support the successful delivery of events and member experiences with the Events and F&B teams. Ensure compliance with licensing, fire safety, and crowd management regulations. Review member and guest feedback and implement improvements where required. Promote a leadership culture focused on service excellence, collaboration, accountability, and employee engagement. Conduct regular performance reviews and objective setting with direct reports to support development and clear communication of Club priorities. Encourage strong cross-departmental collaboration and communication to support the Club's overall strategy. Required exposure and experience; Multi-site experience within luxury hospitality preferrable in a member's club setting Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses hands-on leadership experience requiring both strategic thinking and operational credibility Experience in licensing regulations, facilities management, or site operations is advantageous Track record of building and retaining high-performing leadership teams Confident executive presence with the ability to influence at ownership level Associated Package: Bonus: 20% discretionary annual KPI bonus Pension: via Legal and General 5% employers' contribution 4% Flex Bens: Can be put towards PMI, Life assurance, Dental Holiday: 33 days + Celebrate You and Volunteer Day Meals on duty Generous discounts at the club Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Apr 13, 2026
Full time
Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast paced, customer facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day to day administration of all accounts. What will you be doing? Support the shared service managers in all aspects of the shared services' functions and operations. Ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. Answer and deal with telephone, written, or face to face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. Identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. Identify and award council tax discounts and exemptions where appropriate. Actively encourage the take up of available benefits, allowances, and discounts. Set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. Identify accounts requiring recovery action and take such action as appropriate in the case of non payment. Decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. Keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. Identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. Assist with the development and implementation of new working methods and systems. Maintain an up to date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows based Office packages. Ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. Ability to prioritise and work accurately to targets and deadlines. Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. Self motivated, enthusiastic, and able to deal with a heavy and varied workload. Ability to deal with difficult situations. Ability to maintain concentration in a busy environment. Ability to work methodically, accurately and thoroughly, paying close attention to detail. Ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, face to face, or via phone, email or letter. What can we offer you? Opportunities for growth and cross department working, learning new skills and service areas days' annual leave rising to 34 days with 5 years' local government service Usage of our e fleet during business hours for business related visits Employee well being programme Employee events group Regular opportunities to socialise with other teams within the council Flexible working arrangements, including flexi time Up to 50% working from home for eligible posts Free parking in our offices and select council owned car parks during business hours Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) Local Government pension scheme Discounts at council owned leisure centres Opportunity to network with colleagues across councils in Hertfordshire and the East of England Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04 05.2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
Apr 13, 2026
Full time
Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. To provide a customer interface with members of the public or their representatives, in writing. To assist in the administration and processing of discount and exemption reviews. To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: Numeracy skills, including the ability to manipulate numerical data. Excellent verbal and written communication skills, with a strong customer focus. Experience in a similar environment. The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. Knowledge of Windows-based office packages. The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. The ability to prioritise and work accurately to targets and deadlines. Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. A self motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. The ability to deal with difficult situations. The ability to maintain concentration in a busy environment. The ability to work methodically, accurately, and thoroughly, paying close attention to detail. The ability to remain calm and focused under pressure. The ability to learn all legislation and guidance appropriate to the post. A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? We can offer you: Opportunities for growth and cross department working, learning new skills and service areas. days' annual leave, rising to 34 days with five years' local government service. Usage of our e fleet during business hours for business related visits. Employee well being programme. Employee events group. Regular opportunities to socialise with other teams within the council. Flexible working arrangements, including flexi time. Up to 50% working from home for eligible posts. Free parking in our offices and select council owned car parks during business hours. Access to well being and occupational health schemes, such as the Employee Assistance Programme (EAP). Local Government pension scheme. Discounts at council owned leisure centres. Opportunity to network with colleagues across councils in Hertfordshire and the East of England. Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date 19.04.2026 at Midnight Interviews Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme.
Senior Service Charge Officer Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 11, 2026
Full time
Senior Service Charge Officer Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
About The RoleAre you customer-focused with a high attention to detail? If so, we would love to hear from you.We are seeking a diligent and customer-focused Revenues Inspection Officer to join our team at West Oxfordshire District Council. In this role, you will be responsible for carrying out all Revenues inspections, ensuring Council Tax and Business Rates properties are brought into the valuation lists in a timely manner, and that reductions and premiums are applied correctly.The role involves a mix of field-based inspections and office-based work. When you are not carrying out inspections, you will be expected to work in the office whilst receiving training. There may be the opportunity for home working once training has been completed.You will work independently across the district, so good time management and route planning skills would be an advantage to ensure you use your time efficiently when travelling throughout the area.Experience in undertaking site visits and inspections in Revenues or a related field is essential.You must hold a full UK driving licence, have access to a vehicle for work purposes, and be able to travel throughout the West Oxfordshire district.Knowledge of the local geographical area is desirable. Key responsibilities • Carry out all Revenues inspections, including liaising with external agents to agree completion dates and ensure completion notices are accurate• Ensure new build properties are brought into the valuation lists as soon as practicable• Investigate properties to verify Council Tax exemptions, discounts and reliefs, taking appropriate action where these no longer apply• Monitor and review long-term empty properties and second homes• Assist with the administration of premium charges and help maximise income from these levies• Maintain accurate, up-to-date records and ensure compliance with relevant legislation and council policies• Work independently in the community, adhering to the Lone Worker policy You will need • A minimum of 5 qualifications equivalent to NVQ Level 2 or GCSE Grade C/4 or above, including Maths and English• Experience in assessing routine situations and carrying out inspections• The ability to maintain a detailed understanding of relevant legislation, policies, procedures and guidelines to make informed decisions• Strong customer service skills and the ability to build effective working relationships• The ability to remain calm and confident when dealing with challenging customers and environments• Good time management and route planning skills to manage workload efficiently across the district Special conditions • Full UK driving licence and access to a vehicle for work purposes• BPSSFor more information about this role please see the Job Description/Person Specification.Publica is committed to paying its employees a minimum salary that more accurately reflects the cost of living across the UK. As such, all employees over the age of 18 who are currently paid less than Real Living Wage, currently £25949 will have their salary automatically uplifted. What is the real Living Wage? Living Wage Foundation What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary About The OrganisationYou will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Apr 10, 2026
Full time
About The RoleAre you customer-focused with a high attention to detail? If so, we would love to hear from you.We are seeking a diligent and customer-focused Revenues Inspection Officer to join our team at West Oxfordshire District Council. In this role, you will be responsible for carrying out all Revenues inspections, ensuring Council Tax and Business Rates properties are brought into the valuation lists in a timely manner, and that reductions and premiums are applied correctly.The role involves a mix of field-based inspections and office-based work. When you are not carrying out inspections, you will be expected to work in the office whilst receiving training. There may be the opportunity for home working once training has been completed.You will work independently across the district, so good time management and route planning skills would be an advantage to ensure you use your time efficiently when travelling throughout the area.Experience in undertaking site visits and inspections in Revenues or a related field is essential.You must hold a full UK driving licence, have access to a vehicle for work purposes, and be able to travel throughout the West Oxfordshire district.Knowledge of the local geographical area is desirable. Key responsibilities • Carry out all Revenues inspections, including liaising with external agents to agree completion dates and ensure completion notices are accurate• Ensure new build properties are brought into the valuation lists as soon as practicable• Investigate properties to verify Council Tax exemptions, discounts and reliefs, taking appropriate action where these no longer apply• Monitor and review long-term empty properties and second homes• Assist with the administration of premium charges and help maximise income from these levies• Maintain accurate, up-to-date records and ensure compliance with relevant legislation and council policies• Work independently in the community, adhering to the Lone Worker policy You will need • A minimum of 5 qualifications equivalent to NVQ Level 2 or GCSE Grade C/4 or above, including Maths and English• Experience in assessing routine situations and carrying out inspections• The ability to maintain a detailed understanding of relevant legislation, policies, procedures and guidelines to make informed decisions• Strong customer service skills and the ability to build effective working relationships• The ability to remain calm and confident when dealing with challenging customers and environments• Good time management and route planning skills to manage workload efficiently across the district Special conditions • Full UK driving licence and access to a vehicle for work purposes• BPSSFor more information about this role please see the Job Description/Person Specification.Publica is committed to paying its employees a minimum salary that more accurately reflects the cost of living across the UK. As such, all employees over the age of 18 who are currently paid less than Real Living Wage, currently £25949 will have their salary automatically uplifted. What is the real Living Wage? Living Wage Foundation What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary About The OrganisationYou will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Senior Service Charge Officer - Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer - Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 10, 2026
Full time
Senior Service Charge Officer - Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer - Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Accountant Housing Revenue Permanent Hybrid working, flexible working, excellent benefits. Our client is looking to speak with candidates with a strong knowledge of local government finance or public sector finance. Your new company A progressive and forward-thinking organisation is enhancing its housing finance capability and is seeking an experienced senior finance professional to take a leading role in managing and shaping a complex housing finance portfolio. You will provide senior financial leadership across all housing-related finance activity, ensuring strong governance, effective budget management and high-quality financial reporting that supports long-term investment and service delivery. Your new role You will lead the financial management of the organisation's housing services, ensuring all activity is well-governed, sustainable and compliant with required standards. Acting as the primary source of financial expertise, you'll provide clear strategic advice, oversee planning and reporting, and ensure budgets, forecasts and investment decisions are robust and well-supported. Your work will help maintain strong financial controls, support long-term planning and enable the organisation to deliver high-quality homes and services for local residents. Providing senior financial leadership across all housing-related activity Financial management reports, variance analysis Ensuring long-term plans, budgets and investment decisions are financially sound Overseeing compliant financial processes, reporting, forecasting and year-end accounts Offering expert guidance on legislative changes and their financial implications Supporting capital projects, new-build schemes and wider development activity Maintaining strong internal controls and supporting the Section 151 Officer Identifying financial risks and developing effective mitigation strategies Leading and developing a small finance team to deliver high-quality outputs What you'll need to succeed You will be a fully qualified CCAB accountant with significant experience operating at a senior level, bringing the professional credibility and technical depth needed to lead a complex financial portfolio. You'll have a strong understanding of local authority finance and the regulatory frameworks that shape housing and wider public-sector services.You will be confident producing high-quality financial reports, business plans and financial models, using your analytical strengths to interpret complex information and communicate it clearly to senior leaders and non-financial colleagues. You will also have experience managing and developing finance staff, creating a positive, high-performing team environment. What you'll get in return A competitive salary and comprehensive local government benefits package + market supplement Flexible working arrangements. Support for ongoing professional development The opportunity to shape long-term housing investment and financial strategy. A role with real impact on local communities and housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 10, 2026
Full time
Accountant Housing Revenue Permanent Hybrid working, flexible working, excellent benefits. Our client is looking to speak with candidates with a strong knowledge of local government finance or public sector finance. Your new company A progressive and forward-thinking organisation is enhancing its housing finance capability and is seeking an experienced senior finance professional to take a leading role in managing and shaping a complex housing finance portfolio. You will provide senior financial leadership across all housing-related finance activity, ensuring strong governance, effective budget management and high-quality financial reporting that supports long-term investment and service delivery. Your new role You will lead the financial management of the organisation's housing services, ensuring all activity is well-governed, sustainable and compliant with required standards. Acting as the primary source of financial expertise, you'll provide clear strategic advice, oversee planning and reporting, and ensure budgets, forecasts and investment decisions are robust and well-supported. Your work will help maintain strong financial controls, support long-term planning and enable the organisation to deliver high-quality homes and services for local residents. Providing senior financial leadership across all housing-related activity Financial management reports, variance analysis Ensuring long-term plans, budgets and investment decisions are financially sound Overseeing compliant financial processes, reporting, forecasting and year-end accounts Offering expert guidance on legislative changes and their financial implications Supporting capital projects, new-build schemes and wider development activity Maintaining strong internal controls and supporting the Section 151 Officer Identifying financial risks and developing effective mitigation strategies Leading and developing a small finance team to deliver high-quality outputs What you'll need to succeed You will be a fully qualified CCAB accountant with significant experience operating at a senior level, bringing the professional credibility and technical depth needed to lead a complex financial portfolio. You'll have a strong understanding of local authority finance and the regulatory frameworks that shape housing and wider public-sector services.You will be confident producing high-quality financial reports, business plans and financial models, using your analytical strengths to interpret complex information and communicate it clearly to senior leaders and non-financial colleagues. You will also have experience managing and developing finance staff, creating a positive, high-performing team environment. What you'll get in return A competitive salary and comprehensive local government benefits package + market supplement Flexible working arrangements. Support for ongoing professional development The opportunity to shape long-term housing investment and financial strategy. A role with real impact on local communities and housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Marketing and Partnerships Manager - Job Description Particulars: Role Title: Marketing and Partnerships Manager Location: The expectation is that this role will be delivered through a combination of homeworking and working from our office in central Manchester (St Thomas Centre, Ardwick Green N, Manchester M12 6FZ) at least two days per week. We encourage applicants looking to deliver this role remotely to speak to our CEO prior to application. Salary: £53,000 to £58,000 (dependent on experience). Hours: 5 days per week (35 hours). Contract: Permanent. Probationary period: 6 months. Employer: Resolve Poverty (legal name GM Poverty Action Ltd). Annual leave: 25 days pro-rata (plus additional days based on length of service). Line management responsibilities: Head of Development, Communications Officer. Managed by: CEO. Role Purpose This senior role will lead Resolve Poverty's marketing, communications and income growth strategy to strengthen our market position, grow earned income and develop values-aligned corporate partnerships. Reporting to the CEO and forming part of the operation and strategic oversight groups, the postholder will drive the positioning and promotion of Resolve Poverty's services, develop new client relationships and expand non-profit corporate partnerships. The role will ensure Resolve Poverty's work is clearly communicated to priority audiences and that marketing and partnership activity supports sustainable income growth. The postholder will line manage the Communications Officer and Head of Development and will work closely with colleagues to ensure Resolve Poverty's services are well positioned in the market. The role combines strategic leadership with hands-on delivery and revenue accountability in a small and collaborative organisation. Key Responsibilities Strategic Marketing & Positioning Lead the development and delivery of an integrated marketing and communications strategy aligned with organisational growth targets. Identify and prioritise target audiences and sectors for Resolve Poverty's services. Support the ongoing development and communication of Resolve Poverty's value proposition across its income-generating services. Position Resolve Poverty as a trusted, credible and impactful organisation aligned with the anti-poverty agenda. Oversee brand consistency, messaging and storytelling across digital channels, publications and events. Use market insight and audience data to inform positioning and the development of new opportunities. Plan and lead integrated marketing campaigns to promote Resolve Poverty's services, events and thought leadership to priority audiences, supporting lead generation and organisational visibility. Income Generation & Business Development Develop and implement a business development strategy to increase earned income. Identify, cultivate and convert new paying clients across priority sectors including local and regional government, public bodies and mission-aligned organisations. Build and manage a strong pipeline of prospects and opportunities. Work closely with the Head of Development to progress opportunities and ensure they are effectively scoped and translated into proposals. Work closely with the Head of Development and colleagues across the organisation to ensure services are well positioned and responsive to market demand. Track and report on pipeline activity, conversion rates and income performance. Corporate & Strategic Partnerships Develop and grow corporate partnerships aligned with Resolve Poverty's mission of tackling and preventing poverty. Secure sponsorship, pro-bono support and strategic collaborations that strengthen the organisation's impact and sustainability. Build long-term, mutually beneficial relationships with corporate partners and external stakeholders. Represent Resolve Poverty externally at events, conferences and networking opportunities. Identify opportunities for joint ventures, co-branded initiatives and collaborative projects with corporates, NGOs and public sector partners. Communications Leadership Line manage and support the Communications Officer. Oversee delivery of digital marketing, social media, PR and content activity. Ensure communications activity supports audience growth, thought leadership and lead generation. Strengthen Resolve Poverty's external profile by working with the CEO, Head of Advocacy, Policy and Research, and Head of Development. Oversee website development and content optimisation to improve engagement and conversion. Oversee the planning and delivery of marketing campaigns across digital, media and events channels to support audience engagement and business development. Performance & Leadership Contribute to organisational strategy and planning as a member of Resolve Poverty's operational and strategic oversight groups alongside the CEO and senior colleagues. Support the CEO to develop marketing and business development targets aligned with organisational growth ambitions. Monitor marketing return on investment and business development performance. Work collaboratively with the Head of Development and other senior colleagues to align marketing activity with organisational capacity and priorities. Support a culture of collaboration, learning and continuous improvement across the organisation. Person Specification Essential Experience At least two years of senior-level experience in marketing and communications. Proven track record of generating income through partnerships, client development or strategic marketing activity. Experience positioning and marketing services rather than only products. Demonstrable success developing and managing client or stakeholder relationships. Experience developing corporate partnerships or strategic collaborations. Experience line managing staff. Ability to work both strategically and operationally within a small organisation. Desirable Experience Experience within a social enterprise, charity or purpose-led organisation. Knowledge of impact measurement and social value frameworks. Experience selling services to public sector or mission-aligned organisations. Experience of poverty in your personal or professional life. Application and selection Application materials: CV (max 2 pages) and a short supporting statement (max 1,200 words) explaining how you meet the person specification and why you are interested in the role. We encourage applicants for this role to read the attached Further role information and Annual Report 2025 documents before applying. Applications should be sent to Michelle Hewitt no later than midday on Wednesday 6th May - . Selection process: Shortlisting, panel interview and a short task or presentation related to the role. Recruitment timetable : Deadline for applications: Midday on Wednesday 6th May. Confirmation of interview dates for shortlisted candidates: Friday 8th May. Interviews to be carried out in Manchester on Friday 15th May. To arrange an informal conversation about this role please contact Graham Whitham, CEO and founder of Resolve Poverty on .
Apr 08, 2026
Full time
Marketing and Partnerships Manager - Job Description Particulars: Role Title: Marketing and Partnerships Manager Location: The expectation is that this role will be delivered through a combination of homeworking and working from our office in central Manchester (St Thomas Centre, Ardwick Green N, Manchester M12 6FZ) at least two days per week. We encourage applicants looking to deliver this role remotely to speak to our CEO prior to application. Salary: £53,000 to £58,000 (dependent on experience). Hours: 5 days per week (35 hours). Contract: Permanent. Probationary period: 6 months. Employer: Resolve Poverty (legal name GM Poverty Action Ltd). Annual leave: 25 days pro-rata (plus additional days based on length of service). Line management responsibilities: Head of Development, Communications Officer. Managed by: CEO. Role Purpose This senior role will lead Resolve Poverty's marketing, communications and income growth strategy to strengthen our market position, grow earned income and develop values-aligned corporate partnerships. Reporting to the CEO and forming part of the operation and strategic oversight groups, the postholder will drive the positioning and promotion of Resolve Poverty's services, develop new client relationships and expand non-profit corporate partnerships. The role will ensure Resolve Poverty's work is clearly communicated to priority audiences and that marketing and partnership activity supports sustainable income growth. The postholder will line manage the Communications Officer and Head of Development and will work closely with colleagues to ensure Resolve Poverty's services are well positioned in the market. The role combines strategic leadership with hands-on delivery and revenue accountability in a small and collaborative organisation. Key Responsibilities Strategic Marketing & Positioning Lead the development and delivery of an integrated marketing and communications strategy aligned with organisational growth targets. Identify and prioritise target audiences and sectors for Resolve Poverty's services. Support the ongoing development and communication of Resolve Poverty's value proposition across its income-generating services. Position Resolve Poverty as a trusted, credible and impactful organisation aligned with the anti-poverty agenda. Oversee brand consistency, messaging and storytelling across digital channels, publications and events. Use market insight and audience data to inform positioning and the development of new opportunities. Plan and lead integrated marketing campaigns to promote Resolve Poverty's services, events and thought leadership to priority audiences, supporting lead generation and organisational visibility. Income Generation & Business Development Develop and implement a business development strategy to increase earned income. Identify, cultivate and convert new paying clients across priority sectors including local and regional government, public bodies and mission-aligned organisations. Build and manage a strong pipeline of prospects and opportunities. Work closely with the Head of Development to progress opportunities and ensure they are effectively scoped and translated into proposals. Work closely with the Head of Development and colleagues across the organisation to ensure services are well positioned and responsive to market demand. Track and report on pipeline activity, conversion rates and income performance. Corporate & Strategic Partnerships Develop and grow corporate partnerships aligned with Resolve Poverty's mission of tackling and preventing poverty. Secure sponsorship, pro-bono support and strategic collaborations that strengthen the organisation's impact and sustainability. Build long-term, mutually beneficial relationships with corporate partners and external stakeholders. Represent Resolve Poverty externally at events, conferences and networking opportunities. Identify opportunities for joint ventures, co-branded initiatives and collaborative projects with corporates, NGOs and public sector partners. Communications Leadership Line manage and support the Communications Officer. Oversee delivery of digital marketing, social media, PR and content activity. Ensure communications activity supports audience growth, thought leadership and lead generation. Strengthen Resolve Poverty's external profile by working with the CEO, Head of Advocacy, Policy and Research, and Head of Development. Oversee website development and content optimisation to improve engagement and conversion. Oversee the planning and delivery of marketing campaigns across digital, media and events channels to support audience engagement and business development. Performance & Leadership Contribute to organisational strategy and planning as a member of Resolve Poverty's operational and strategic oversight groups alongside the CEO and senior colleagues. Support the CEO to develop marketing and business development targets aligned with organisational growth ambitions. Monitor marketing return on investment and business development performance. Work collaboratively with the Head of Development and other senior colleagues to align marketing activity with organisational capacity and priorities. Support a culture of collaboration, learning and continuous improvement across the organisation. Person Specification Essential Experience At least two years of senior-level experience in marketing and communications. Proven track record of generating income through partnerships, client development or strategic marketing activity. Experience positioning and marketing services rather than only products. Demonstrable success developing and managing client or stakeholder relationships. Experience developing corporate partnerships or strategic collaborations. Experience line managing staff. Ability to work both strategically and operationally within a small organisation. Desirable Experience Experience within a social enterprise, charity or purpose-led organisation. Knowledge of impact measurement and social value frameworks. Experience selling services to public sector or mission-aligned organisations. Experience of poverty in your personal or professional life. Application and selection Application materials: CV (max 2 pages) and a short supporting statement (max 1,200 words) explaining how you meet the person specification and why you are interested in the role. We encourage applicants for this role to read the attached Further role information and Annual Report 2025 documents before applying. Applications should be sent to Michelle Hewitt no later than midday on Wednesday 6th May - . Selection process: Shortlisting, panel interview and a short task or presentation related to the role. Recruitment timetable : Deadline for applications: Midday on Wednesday 6th May. Confirmation of interview dates for shortlisted candidates: Friday 8th May. Interviews to be carried out in Manchester on Friday 15th May. To arrange an informal conversation about this role please contact Graham Whitham, CEO and founder of Resolve Poverty on .
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
Apr 08, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
Our client is a £40m further education college at the heart of a fast-growing economic hub, serving Swindon, Wiltshire and parts of Oxfordshire and Gloucestershire. With two campuses and an adult learning centre, they offer a wide range of specialist provision, a strong track record in technical training and employer engagement and are the largest academic sixth form provider in the region. Our client is seeking a high-achieving and ambitious Chief Financial Officer to join their executive team. The successful candidate will provide strategic leadership for finance, procurement, funding and management information, IT and estates/facilities management. You will play a central role in advising the Principal and Chief Executive Officer, the Senior Leadership Team and the Board of Governors on all strategic financial issues, including capital investments, revenue and expenditure, financial governance, audit and risk management. This is a pivotal opportunity for an experienced and fully qualified accountant to help shape the future of the college and drive innovation and transformation across their corporate services. Our client has appointed FE Associates to support them with this important appointment. Contact to discuss the role before the closing date. Closing date: 9am on Tuesday 5 May 2026 Interview date: Wednesday 13 May 2026
Apr 08, 2026
Full time
Our client is a £40m further education college at the heart of a fast-growing economic hub, serving Swindon, Wiltshire and parts of Oxfordshire and Gloucestershire. With two campuses and an adult learning centre, they offer a wide range of specialist provision, a strong track record in technical training and employer engagement and are the largest academic sixth form provider in the region. Our client is seeking a high-achieving and ambitious Chief Financial Officer to join their executive team. The successful candidate will provide strategic leadership for finance, procurement, funding and management information, IT and estates/facilities management. You will play a central role in advising the Principal and Chief Executive Officer, the Senior Leadership Team and the Board of Governors on all strategic financial issues, including capital investments, revenue and expenditure, financial governance, audit and risk management. This is a pivotal opportunity for an experienced and fully qualified accountant to help shape the future of the college and drive innovation and transformation across their corporate services. Our client has appointed FE Associates to support them with this important appointment. Contact to discuss the role before the closing date. Closing date: 9am on Tuesday 5 May 2026 Interview date: Wednesday 13 May 2026
Director, Corporate Development Department: Business Operations Employment Type: Full Time Location: London Reporting To: Richard Caruso Description Join us for a bright future Discover where your talent fits best at ALM! Our network of more than 450+ employees globally is united by a shared understanding that the work we do makes a direct impact on the success of our customers and audiences. Our collaborative environment provides a vast amount of opportunities for career development. Our goal is to hire industry's top talent, offer growth opportunities and provide a fulfilling working environment. Here at ALM, we are a customer-focused and market-driven company dedicated to the success of the customers we serve with our information products and marketing services and events. Across ALM, our teams deliver premium content to professionals in the legal, finance, real estate and insurance industries. We promote and value innovation and an entrepreneurial spirit. We believe that integrity must be at the heart of everything we do. We foster an environment of trust and teamwork and believe that employee empowerment drives our progress and success as a business. We insist on quality and continuous improvement in all that we do. We have a winning attitude and seek to celebrate all of our successes big and small. ALM / Law Business Research ALM / Law Business Research is seeking a Director, Corporate Development, to support M&A and strategic investments across a global, tech-enabled legal information and events platform. Reporting to the Chief Strategy Officer, this role will combine rigorous market and financial analysis, structured problem solving, and cross-functional leadership to shape and execute the company's long-term strategy. ALM / Law Business Research is a leading, technology-enabled information services and events company serving the global legal industry with news, data, analytics, and performance insights. The combined business operates globally with a broad portfolio of subscription information products, proprietary data sets, workflow tools, and premium events serving law firms, in-house counsel, and adjacent professional services segments. Key Responsibilities Lead and support development of the corporate and inorganic growth roadmap through market research, target mapping, and analysis of trends across legal information, data/analytics, workflow tools, and events. Build and maintain detailed profiles and financial summaries for priority markets, strategic opportunities, and potential acquisition or partnership targets, including preliminary valuation and strategic fit assessments. Support and, where appropriate, lead workstreams in end-to-end deal execution: financial modeling, valuation scenarios, due diligence coordination, and preparation of transaction documentation in partnership with the CSO and finance team. Develop clear, well-structured materials (strategy narratives, investment memos, presentations) for executive leadership and the Board related to corporate strategy, M&A pipeline, and key strategic initiatives. Partner closely with product, commercial, finance, technology, and operations leaders to build business cases, size opportunities, estimate synergies, shape integration plans, and track post-close or post-launch performance against strategic theses. Conduct competitive and market landscape analyses to inform build-buy-partner recommendations and to refine perspectives on priority customer segments, geographies, and themes. Establish and maintain a structured view of the external ecosystem (competitors, disruptors, adjacent markets) and translate insights into actionable recommendations for product, go-to-market, and corporate development. Cultivate and maintain relationships with bankers, advisors, and target companies in coordination with senior corporate development and strategy leaders. Contribute to and help facilitate the annual and multi-year strategic planning process, including objective setting, KPI definition, and progress tracking. Skills, Knowledge and Expertise 5+ years of experience in strategy consulting, investment banking, transaction advisory, private equity, and/or corporate strategy/development, ideally focused on information services, software, or other B2B recurring-revenue businesses. Demonstrated experience contributing to or leading end-to-end M&A or strategic transaction processes, including financial modelling, valuation, due diligence, and preparation of executive or investment committee materials. Strong analytical and financial skills, with the ability to build robust models, synthesize complex quantitative and qualitative data, and translate insights into clear, actionable recommendations for non-financial stakeholders. Strategic and commercially minded, with exposure to market landscaping, growth strategy, pricing, and/or go-to-market topics for digital or information-led businesses. Highly organized and detail-oriented, with a track record of managing multiple concurrent projects and stakeholders in a fast-paced, global environment. Excellent written and verbal communication skills, including the ability to structure complex problems, craft compelling narratives, and collaborate effectively across editorial, product, technology, finance, and commercial teams. Comfortable operating with a mix of autonomy and collaboration, with a proactive, resourceful, and low-ego working style. Bachelor's degree required; advanced degree (e.g., MBA) is a plus but not required with relevant experience. Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: Start of employment: Eye care Employee Assistance Programme A day off for your birthday After 3 months employment: Pension (4% employer contribution and 4% employee contribution) After 4 months employment: Life assurance After probation: Cycle to work scheme Season ticket loan £350 annual wellbeing allowance to contribute to gym memberships or fitness classes Puregym access Perks at work platform access After 1 year service: Private healthcare Additional Perks: Company socials Access to Employee Affinity Networks Mentoring scheme Volunteering Day Mortgage Advice Work from anywhere (2 weeks) Generous parental leave We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. At Law Business Research, we believe in the power of growth and the importance of nurturing talent. We have learned that building the right team delivers extraordinary results. Our fast-paced journey to becoming a global technology-driven information service provider has been built upon the values we hold close: rewarding excellence, providing meaningful work on our leading brands, and fostering an inclusive environment that is diverse, connected, and supportive. By doing this, we have grown together and achieved global success. Join us and be a part of a journey where your contributions are valued, your impact is significant, and your growth is our priority.
Apr 08, 2026
Full time
Director, Corporate Development Department: Business Operations Employment Type: Full Time Location: London Reporting To: Richard Caruso Description Join us for a bright future Discover where your talent fits best at ALM! Our network of more than 450+ employees globally is united by a shared understanding that the work we do makes a direct impact on the success of our customers and audiences. Our collaborative environment provides a vast amount of opportunities for career development. Our goal is to hire industry's top talent, offer growth opportunities and provide a fulfilling working environment. Here at ALM, we are a customer-focused and market-driven company dedicated to the success of the customers we serve with our information products and marketing services and events. Across ALM, our teams deliver premium content to professionals in the legal, finance, real estate and insurance industries. We promote and value innovation and an entrepreneurial spirit. We believe that integrity must be at the heart of everything we do. We foster an environment of trust and teamwork and believe that employee empowerment drives our progress and success as a business. We insist on quality and continuous improvement in all that we do. We have a winning attitude and seek to celebrate all of our successes big and small. ALM / Law Business Research ALM / Law Business Research is seeking a Director, Corporate Development, to support M&A and strategic investments across a global, tech-enabled legal information and events platform. Reporting to the Chief Strategy Officer, this role will combine rigorous market and financial analysis, structured problem solving, and cross-functional leadership to shape and execute the company's long-term strategy. ALM / Law Business Research is a leading, technology-enabled information services and events company serving the global legal industry with news, data, analytics, and performance insights. The combined business operates globally with a broad portfolio of subscription information products, proprietary data sets, workflow tools, and premium events serving law firms, in-house counsel, and adjacent professional services segments. Key Responsibilities Lead and support development of the corporate and inorganic growth roadmap through market research, target mapping, and analysis of trends across legal information, data/analytics, workflow tools, and events. Build and maintain detailed profiles and financial summaries for priority markets, strategic opportunities, and potential acquisition or partnership targets, including preliminary valuation and strategic fit assessments. Support and, where appropriate, lead workstreams in end-to-end deal execution: financial modeling, valuation scenarios, due diligence coordination, and preparation of transaction documentation in partnership with the CSO and finance team. Develop clear, well-structured materials (strategy narratives, investment memos, presentations) for executive leadership and the Board related to corporate strategy, M&A pipeline, and key strategic initiatives. Partner closely with product, commercial, finance, technology, and operations leaders to build business cases, size opportunities, estimate synergies, shape integration plans, and track post-close or post-launch performance against strategic theses. Conduct competitive and market landscape analyses to inform build-buy-partner recommendations and to refine perspectives on priority customer segments, geographies, and themes. Establish and maintain a structured view of the external ecosystem (competitors, disruptors, adjacent markets) and translate insights into actionable recommendations for product, go-to-market, and corporate development. Cultivate and maintain relationships with bankers, advisors, and target companies in coordination with senior corporate development and strategy leaders. Contribute to and help facilitate the annual and multi-year strategic planning process, including objective setting, KPI definition, and progress tracking. Skills, Knowledge and Expertise 5+ years of experience in strategy consulting, investment banking, transaction advisory, private equity, and/or corporate strategy/development, ideally focused on information services, software, or other B2B recurring-revenue businesses. Demonstrated experience contributing to or leading end-to-end M&A or strategic transaction processes, including financial modelling, valuation, due diligence, and preparation of executive or investment committee materials. Strong analytical and financial skills, with the ability to build robust models, synthesize complex quantitative and qualitative data, and translate insights into clear, actionable recommendations for non-financial stakeholders. Strategic and commercially minded, with exposure to market landscaping, growth strategy, pricing, and/or go-to-market topics for digital or information-led businesses. Highly organized and detail-oriented, with a track record of managing multiple concurrent projects and stakeholders in a fast-paced, global environment. Excellent written and verbal communication skills, including the ability to structure complex problems, craft compelling narratives, and collaborate effectively across editorial, product, technology, finance, and commercial teams. Comfortable operating with a mix of autonomy and collaboration, with a proactive, resourceful, and low-ego working style. Bachelor's degree required; advanced degree (e.g., MBA) is a plus but not required with relevant experience. Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: Start of employment: Eye care Employee Assistance Programme A day off for your birthday After 3 months employment: Pension (4% employer contribution and 4% employee contribution) After 4 months employment: Life assurance After probation: Cycle to work scheme Season ticket loan £350 annual wellbeing allowance to contribute to gym memberships or fitness classes Puregym access Perks at work platform access After 1 year service: Private healthcare Additional Perks: Company socials Access to Employee Affinity Networks Mentoring scheme Volunteering Day Mortgage Advice Work from anywhere (2 weeks) Generous parental leave We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. At Law Business Research, we believe in the power of growth and the importance of nurturing talent. We have learned that building the right team delivers extraordinary results. Our fast-paced journey to becoming a global technology-driven information service provider has been built upon the values we hold close: rewarding excellence, providing meaningful work on our leading brands, and fostering an inclusive environment that is diverse, connected, and supportive. By doing this, we have grown together and achieved global success. Join us and be a part of a journey where your contributions are valued, your impact is significant, and your growth is our priority.
Job Title: Council Tax Officer Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Council Tax Officer to join their Revenues team. This is a temporary opportunity , ideal for experienced candidates looking to make an immediate impact within a high-performing local authority service. Contract Details: Type: Temporary Pay: 17.50 - 18.85 per hour (PAYE) / 22.74 - 24.54 per hour (Umbrella) Location: Richmond & Wandsworth Working Arrangement: Mostly work from home Key Responsibilities: Undertake duties relating to the administration, billing, collection, and recovery of council tax Handle customer enquiries and provide a high standard of service Ensure accurate processing of accounts in line with legislation and council procedures Support performance improvement and service delivery initiatives Work collaboratively with internal teams and external stakeholders Assist with change programmes and continuous improvement within the service Essential Skills & Experience: At least 1 year's experience in council tax administration, billing, collection, or recovery Strong working knowledge of NEC systems (mandatory) Good understanding of council tax legislation and processes Excellent communication skills, both written and verbal Ability to manage workloads effectively and meet deadlines Desirable: Experience using Civica W2 About the Role: Working within the shared staffing arrangement between Richmond and Wandsworth Councils, you will be part of a forward-thinking team focused on delivering high-quality, cost-effective services. This temporary role offers flexibility with predominantly remote working, alongside the opportunity to develop your skills within a large and supportive organisation. If you have the required experience and are available for a temporary assignment, apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 08, 2026
Seasonal
Job Title: Council Tax Officer Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Council Tax Officer to join their Revenues team. This is a temporary opportunity , ideal for experienced candidates looking to make an immediate impact within a high-performing local authority service. Contract Details: Type: Temporary Pay: 17.50 - 18.85 per hour (PAYE) / 22.74 - 24.54 per hour (Umbrella) Location: Richmond & Wandsworth Working Arrangement: Mostly work from home Key Responsibilities: Undertake duties relating to the administration, billing, collection, and recovery of council tax Handle customer enquiries and provide a high standard of service Ensure accurate processing of accounts in line with legislation and council procedures Support performance improvement and service delivery initiatives Work collaboratively with internal teams and external stakeholders Assist with change programmes and continuous improvement within the service Essential Skills & Experience: At least 1 year's experience in council tax administration, billing, collection, or recovery Strong working knowledge of NEC systems (mandatory) Good understanding of council tax legislation and processes Excellent communication skills, both written and verbal Ability to manage workloads effectively and meet deadlines Desirable: Experience using Civica W2 About the Role: Working within the shared staffing arrangement between Richmond and Wandsworth Councils, you will be part of a forward-thinking team focused on delivering high-quality, cost-effective services. This temporary role offers flexibility with predominantly remote working, alongside the opportunity to develop your skills within a large and supportive organisation. If you have the required experience and are available for a temporary assignment, apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Great British Energy (GBE) is a publicly owned energy company, created to accelerate the deployment of clean energy technologies and to ensure UK taxpayers, billpayers, communities and the energy workforce reap the benefits of a clean and secure energy system. GBE Local is central to our strategy. We believe that GB Energy can be a transformative actor in the world of local and community energy and our vision is to make hosting and owning a local energy scheme possible for every community across the country. Reporting to the Chief Executive Officer, the Divisional MD will be the visionary entrepreneur who brings this vision to life. Our central idea is that by GB Energy acting to simplify and modularise the key technical and commercial aspects of Local and Community energy, we can act as a market maker, significantly increasing the uptake and driving us towards our ambitious target of unlocking 1000 projects by 2030. GBE Local will act as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with our partner ecosystem and playing an 'integrator' role. This will also include the administration of advisory, grants and concessional finance solutions across GBE Local's ecosystem. This role demands entrepreneurial leadership and deep sector expertise, combining customer-centric delivery with efficient financial structuring and the ability to act as an "intelligent buyer" to oversee the installation and integration of solutions, advocating for capital allocation through compelling, data-driven business cases that deliver measurable social, environmental and financial returns. The MD will shape strategy, build capability (including regional hubs), and deliver complex, multi-stakeholder projects across 3 key areas: Developing and implementing a range of commercial products or modules to Local customers, such as Local Authorities and other Public Sector bodies, acting as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with the partner ecosystem and playing an 'integrator' role. Develop and take to market a range of products that enable community ownership in a simplified way. Turning the Local Power Plan into a scalable asset class that strengthens UK supply chains, increases community ownership and accelerates progress to net zero. Key Responsibilities Set and execute a national GBE Local strategy aligned with GBE's mission, Strategic Plan and the Local Power Plan covering development, investment/ownership, construction and operations of local clean energy assets, working with GBE's Strategy team where required to ensure whole business alignment. Build a portfolio of commercial products or "standardised modules" for Local customers (across rooftop solar PV, BtM battery storage, flexibility services, clean heat and other proven local technologies), balancing risk, return and community impact. Define market entry and partnership strategies (including shared ownership with private developers), ensuring alignment with spatial and local area energy plans. Capital Allocation & Investment Case Development Advocate for internal capital allocation by presenting robust investment cases (NPV, IRR, payback, risk-adjusted returns, affordability impacts, community benefit metrics). Design and deploy a suite of financial instruments (e.g., grants, repayable grants, debt, equity) to unlock barriers and accelerate delivery, working closely with DESNZ, UKIB, National Wealth Fund and other partners, including local authorities. In alignment and collaboration with other GBE MDs, establish disciplined stage gate governance (from origination to FID, construction and operations) with clear decision rights and portfolio reporting. Customer Focused Delivery & Regional Hubs Build a digital-first, customer-centric delivery function that offers a range of commercial products and provides technical, commercial and project planning support to Local Authorities, Mayoral Combined Authorities and Community Energy Groups. Establish regional hubs to operate close to customers, develop local knowledge, and ensure consistent service standards nationwide. Drive operational excellence: standardised processes, templates and playbooks; predictable cycle times from concept to customer delivery; and measurable service quality. Build a framework for identifying, qualifying and performance managing a network of local delivery partners who act as GB Energy's "boots on the ground" and provide quality delivery and customer excellence. Work closely with finance providers to ensure delivery partners provide assurance and bankability to project delivery and asset management. Stakeholder Engagement & Policy Influence Lead senior engagement with Government ministers, devolved administrations, regulators, system operators, local government, community energy organisations and industry leaders. Work with GBE's Policy & External Affairs function to influence policy and regulation that enable local generation, flexibility and community ownership, providing evidence based insights from delivery. Internally, act as a key leader within GBE's project teams, coordinating with Offshore, Onshore and cross cutting Supply Chain functions to ensure pipeline coherence, procurement leverage and UK jobs. Externally, build trusted partnerships with public advisory bodies, finance institutions and private developers to create a joined up public offering in the local energy space. Risk, Governance & Compliance In alignment with GBE-wide governance, oversee the implementation of enterprise-grade risk management frameworks spanning financial, operational, regulatory, planning and community risks for GBE Local. Ensure best practice HSE, quality assurance, information governance and cyber resilience across the Local portfolio and delivery operations. Oversee transparent reporting, assurance and audit readiness consistent with public sector standards. People & Culture Develop and inspire a high performing, multidisciplinary team blending development, project finance, construction, operations, customer service and data/tech skills. Foster a culture of purpose, performance and inclusion with clear accountabilities, learning pathways and leadership succession plans. Digital, Data & Performance Take a digital-first approach to designing the commercial products to be offered, including customer interfaces, product platforms and case-flow management applications. Champion data-driven decision-making pipeline analytics, investment dashboards, customer service metrics and benefits tracking (jobs, local ownership, affordability, carbon reduction). Set and monitor KPIs such as pipeline GW, number of projects reaching FID, £ capital leveraged, % community/shared ownership, cycle time to commission, customer satisfaction, risk adjusted returns. Public Representation Serve as a visible spokesperson for GBE Local for media, conferences, investor and community forums, communicating progress, impact and lessons learned with clarity and credibility. Person Specification Essential Experience and Skills Local Energy Expertise: Extensive experience in the UK energy sector, including experience in senior leadership roles focused on distributed generation, community energy, or local energy systems. Proven track record of delivering small-to-medium scale renewable projects (e.g., solar PV, EV charging, BtM battery storage and clean heat). Regulatory and Markets knowledge: highly aware of regulatory frameworks, barriers and revenue streams within the local energy market, including ability to understand routes to revenue staking, flexibility markets and key commercial instruments such as PPA models. Customer Service Model Design: Demonstrated success in designing and implementing customer service models and scalable commercial projects. Experience in customer-centric businesses. Financial Structuring & Capital Competition: Deep understanding of project finance and investment structuring, including grants, repayable grants, debt and equity instruments. Ability to advocate for internal capital allocation by producing robust investment cases with clear IRR, NPV, and community benefit metrics. Stakeholder & Policy Engagement: Proven ability to engage credibly with Government ministers, devolved administrations, local authorities, community energy organisations, and private developers. Strong political acumen and experience influencing policy and regulatory frameworks. Operational Leadership: Experience in designing and leading customer-focused delivery functions, ideally including digital-first service models and regional hubs. Skilled in operational excellence, process standardisation, and performance management. Risk & Compliance: Expertise in implementing risk management frameworks across financial, regulatory, planning and community dimensions. Familiarity with UK planning processes, subsidy control, and public sector governance standards. People Leadership: Track record of building high-performing, multidisciplinary teams from scratch or through transformation. Ability to inspire and lead through ambiguity in a start-up or scale-up environment. Portfolio Development & Delivery: Demonstrated success in building and scaling a portfolio of local energy assets, including origination, development, construction . click apply for full job details
Apr 08, 2026
Full time
Great British Energy (GBE) is a publicly owned energy company, created to accelerate the deployment of clean energy technologies and to ensure UK taxpayers, billpayers, communities and the energy workforce reap the benefits of a clean and secure energy system. GBE Local is central to our strategy. We believe that GB Energy can be a transformative actor in the world of local and community energy and our vision is to make hosting and owning a local energy scheme possible for every community across the country. Reporting to the Chief Executive Officer, the Divisional MD will be the visionary entrepreneur who brings this vision to life. Our central idea is that by GB Energy acting to simplify and modularise the key technical and commercial aspects of Local and Community energy, we can act as a market maker, significantly increasing the uptake and driving us towards our ambitious target of unlocking 1000 projects by 2030. GBE Local will act as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with our partner ecosystem and playing an 'integrator' role. This will also include the administration of advisory, grants and concessional finance solutions across GBE Local's ecosystem. This role demands entrepreneurial leadership and deep sector expertise, combining customer-centric delivery with efficient financial structuring and the ability to act as an "intelligent buyer" to oversee the installation and integration of solutions, advocating for capital allocation through compelling, data-driven business cases that deliver measurable social, environmental and financial returns. The MD will shape strategy, build capability (including regional hubs), and deliver complex, multi-stakeholder projects across 3 key areas: Developing and implementing a range of commercial products or modules to Local customers, such as Local Authorities and other Public Sector bodies, acting as a vehicle for scale, to enable decarbonisation, resilient energy supply and cost management - working closely with the partner ecosystem and playing an 'integrator' role. Develop and take to market a range of products that enable community ownership in a simplified way. Turning the Local Power Plan into a scalable asset class that strengthens UK supply chains, increases community ownership and accelerates progress to net zero. Key Responsibilities Set and execute a national GBE Local strategy aligned with GBE's mission, Strategic Plan and the Local Power Plan covering development, investment/ownership, construction and operations of local clean energy assets, working with GBE's Strategy team where required to ensure whole business alignment. Build a portfolio of commercial products or "standardised modules" for Local customers (across rooftop solar PV, BtM battery storage, flexibility services, clean heat and other proven local technologies), balancing risk, return and community impact. Define market entry and partnership strategies (including shared ownership with private developers), ensuring alignment with spatial and local area energy plans. Capital Allocation & Investment Case Development Advocate for internal capital allocation by presenting robust investment cases (NPV, IRR, payback, risk-adjusted returns, affordability impacts, community benefit metrics). Design and deploy a suite of financial instruments (e.g., grants, repayable grants, debt, equity) to unlock barriers and accelerate delivery, working closely with DESNZ, UKIB, National Wealth Fund and other partners, including local authorities. In alignment and collaboration with other GBE MDs, establish disciplined stage gate governance (from origination to FID, construction and operations) with clear decision rights and portfolio reporting. Customer Focused Delivery & Regional Hubs Build a digital-first, customer-centric delivery function that offers a range of commercial products and provides technical, commercial and project planning support to Local Authorities, Mayoral Combined Authorities and Community Energy Groups. Establish regional hubs to operate close to customers, develop local knowledge, and ensure consistent service standards nationwide. Drive operational excellence: standardised processes, templates and playbooks; predictable cycle times from concept to customer delivery; and measurable service quality. Build a framework for identifying, qualifying and performance managing a network of local delivery partners who act as GB Energy's "boots on the ground" and provide quality delivery and customer excellence. Work closely with finance providers to ensure delivery partners provide assurance and bankability to project delivery and asset management. Stakeholder Engagement & Policy Influence Lead senior engagement with Government ministers, devolved administrations, regulators, system operators, local government, community energy organisations and industry leaders. Work with GBE's Policy & External Affairs function to influence policy and regulation that enable local generation, flexibility and community ownership, providing evidence based insights from delivery. Internally, act as a key leader within GBE's project teams, coordinating with Offshore, Onshore and cross cutting Supply Chain functions to ensure pipeline coherence, procurement leverage and UK jobs. Externally, build trusted partnerships with public advisory bodies, finance institutions and private developers to create a joined up public offering in the local energy space. Risk, Governance & Compliance In alignment with GBE-wide governance, oversee the implementation of enterprise-grade risk management frameworks spanning financial, operational, regulatory, planning and community risks for GBE Local. Ensure best practice HSE, quality assurance, information governance and cyber resilience across the Local portfolio and delivery operations. Oversee transparent reporting, assurance and audit readiness consistent with public sector standards. People & Culture Develop and inspire a high performing, multidisciplinary team blending development, project finance, construction, operations, customer service and data/tech skills. Foster a culture of purpose, performance and inclusion with clear accountabilities, learning pathways and leadership succession plans. Digital, Data & Performance Take a digital-first approach to designing the commercial products to be offered, including customer interfaces, product platforms and case-flow management applications. Champion data-driven decision-making pipeline analytics, investment dashboards, customer service metrics and benefits tracking (jobs, local ownership, affordability, carbon reduction). Set and monitor KPIs such as pipeline GW, number of projects reaching FID, £ capital leveraged, % community/shared ownership, cycle time to commission, customer satisfaction, risk adjusted returns. Public Representation Serve as a visible spokesperson for GBE Local for media, conferences, investor and community forums, communicating progress, impact and lessons learned with clarity and credibility. Person Specification Essential Experience and Skills Local Energy Expertise: Extensive experience in the UK energy sector, including experience in senior leadership roles focused on distributed generation, community energy, or local energy systems. Proven track record of delivering small-to-medium scale renewable projects (e.g., solar PV, EV charging, BtM battery storage and clean heat). Regulatory and Markets knowledge: highly aware of regulatory frameworks, barriers and revenue streams within the local energy market, including ability to understand routes to revenue staking, flexibility markets and key commercial instruments such as PPA models. Customer Service Model Design: Demonstrated success in designing and implementing customer service models and scalable commercial projects. Experience in customer-centric businesses. Financial Structuring & Capital Competition: Deep understanding of project finance and investment structuring, including grants, repayable grants, debt and equity instruments. Ability to advocate for internal capital allocation by producing robust investment cases with clear IRR, NPV, and community benefit metrics. Stakeholder & Policy Engagement: Proven ability to engage credibly with Government ministers, devolved administrations, local authorities, community energy organisations, and private developers. Strong political acumen and experience influencing policy and regulatory frameworks. Operational Leadership: Experience in designing and leading customer-focused delivery functions, ideally including digital-first service models and regional hubs. Skilled in operational excellence, process standardisation, and performance management. Risk & Compliance: Expertise in implementing risk management frameworks across financial, regulatory, planning and community dimensions. Familiarity with UK planning processes, subsidy control, and public sector governance standards. People Leadership: Track record of building high-performing, multidisciplinary teams from scratch or through transformation. Ability to inspire and lead through ambiguity in a start-up or scale-up environment. Portfolio Development & Delivery: Demonstrated success in building and scaling a portfolio of local energy assets, including origination, development, construction . click apply for full job details
Select how often (in days) to receive an alert: Vice President, Global Video & Technology Operations The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP's global video delivery, broadcast infrastructure, and enterprise technology services. This executive combines strategic leadership with extensive hands on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high pressure operating environments while driving innovation, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP's mission supporting both editorial excellence and business growth. What you will do: This role is at the heart of AP's transformation - bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation. Candidates will combine deep technical mastery with strategic, people centered leadership and strong cross functional collaboration attitude that inspires teams and strengthens AP's position as the world's most reliable news source. 1. Global Video Operations Oversee AP's video supply chain for both live and file based content - from camera and ingest, to production, packaging and global distribution. Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world class standards for availability and resilience. Lead the modernization of video technologies, accelerating the transition to IP and cloud based workflows, while integrating AI automation across the video lifecycle. Partner with Editorial leadership to align technical infrastructure with storytelling needs and real time coverage demands. 2. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation. Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP's senior leadership and customers. 3. Global Support Services Oversee AP's global technical support ecosystem - including customer facing helpdesk, employee support, and bureau level field services. Modernize support through automation, AI assisted workflows, and self service capabilities. Ensure consistent desk side delivery excellence across AP's global network of bureaus and newsrooms. Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage. 4. Enterprise Productivity & Collaboration Platforms Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems. Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools. Manage deployment and training for AI powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP. Supervise the provisioning of technology solutions for field photographers and video journalists. Serve as a strategic advisor to the CTO on global technology operations and video strategy. Build a culture of innovation, accountability, and service excellence across diverse, global teams. Manage multimillion dollar operational and capital budgets, leading vendor sourcing, RFPs, and contract negotiations to optimize performance and cost. Foster collaborative relationships with AP's Editorial, Product, and Business teams to align operational priorities with enterprise strategy. Who you are: 10+ years of senior leadership experience in global technology or broadcast operations within a 24/7 media, broadcast, or digital content organization. Proven hands on expertise in digital video operations and broadcast engineering, including live event production, IP workflows, and cloud based distribution systems. Strong command of modern IT Service Management (ITSM) and operational excellence frameworks that blend automation, human support, and security. Experience in AI driven workflow transformation and adoption of next generation productivity and collaboration tools. Demonstrated ability to lead complex, geographically dispersed teams through change in challenging, high pressure environments and manage large scale, mission critical operations with precision and empathy. Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear business narratives. Strong financial and vendor management acumen. Bachelor's degree in Computer Science, Engineering, or a related field (MBA or equivalent executive experience preferred). Willingness to travel internationally to support operations, bureaus, and live events. Additional Information This is a hybrid role, with in office presence required for at least three days per week. International travel will be required to support operations, bureaus, customers, and global events. Applicants must be eligible to work in the UK or able to obtain UK work authorization. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
Apr 08, 2026
Full time
Select how often (in days) to receive an alert: Vice President, Global Video & Technology Operations The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP's global video delivery, broadcast infrastructure, and enterprise technology services. This executive combines strategic leadership with extensive hands on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high pressure operating environments while driving innovation, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP's mission supporting both editorial excellence and business growth. What you will do: This role is at the heart of AP's transformation - bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation. Candidates will combine deep technical mastery with strategic, people centered leadership and strong cross functional collaboration attitude that inspires teams and strengthens AP's position as the world's most reliable news source. 1. Global Video Operations Oversee AP's video supply chain for both live and file based content - from camera and ingest, to production, packaging and global distribution. Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world class standards for availability and resilience. Lead the modernization of video technologies, accelerating the transition to IP and cloud based workflows, while integrating AI automation across the video lifecycle. Partner with Editorial leadership to align technical infrastructure with storytelling needs and real time coverage demands. 2. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation. Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP's senior leadership and customers. 3. Global Support Services Oversee AP's global technical support ecosystem - including customer facing helpdesk, employee support, and bureau level field services. Modernize support through automation, AI assisted workflows, and self service capabilities. Ensure consistent desk side delivery excellence across AP's global network of bureaus and newsrooms. Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage. 4. Enterprise Productivity & Collaboration Platforms Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems. Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools. Manage deployment and training for AI powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP. Supervise the provisioning of technology solutions for field photographers and video journalists. Serve as a strategic advisor to the CTO on global technology operations and video strategy. Build a culture of innovation, accountability, and service excellence across diverse, global teams. Manage multimillion dollar operational and capital budgets, leading vendor sourcing, RFPs, and contract negotiations to optimize performance and cost. Foster collaborative relationships with AP's Editorial, Product, and Business teams to align operational priorities with enterprise strategy. Who you are: 10+ years of senior leadership experience in global technology or broadcast operations within a 24/7 media, broadcast, or digital content organization. Proven hands on expertise in digital video operations and broadcast engineering, including live event production, IP workflows, and cloud based distribution systems. Strong command of modern IT Service Management (ITSM) and operational excellence frameworks that blend automation, human support, and security. Experience in AI driven workflow transformation and adoption of next generation productivity and collaboration tools. Demonstrated ability to lead complex, geographically dispersed teams through change in challenging, high pressure environments and manage large scale, mission critical operations with precision and empathy. Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into clear business narratives. Strong financial and vendor management acumen. Bachelor's degree in Computer Science, Engineering, or a related field (MBA or equivalent executive experience preferred). Willingness to travel internationally to support operations, bureaus, and live events. Additional Information This is a hybrid role, with in office presence required for at least three days per week. International travel will be required to support operations, bureaus, customers, and global events. Applicants must be eligible to work in the UK or able to obtain UK work authorization. AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.
