DTC & Professionals Lead

Business Area: Nestlé Purina Location: Gatwick (Hybrid 2 days in the office)

Salary from £65,000 depending on experience.

Some of our other fantastic benefits

• Potential, discretionary annual bonus
• Generous pension scheme - up to 12% contribution from Nestle
• 12 flexible days on top of 25-day holiday entitlement
• A focus on personal development and growth

Although this is a full time opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying.

We are recruiting for a DTC & Professionals Lead to shape and drive the strategy, performance and commercial success of Purina's Professionals and Direct to Customer (D2C) business in the UK. This role is pivotal in delivering growth for our flagship Pro Plan brand with breeders, pet professionals and owners.

Purina is one of the world's leading PetCare brands, committed to enriching the lives of pets and the people who love them. Our specialist team focuses on professional communities such as specialist retailers, vets and breeders, supporting them with premium nutrition, education and seamless digital experiences.

Your impact

Ultimately, you will be responsible for leading and executing the UK strategy and annual operating plan for Purina's Professionals and D2C business, building a winning model that delivers growth, loyalty and long term value.

Your other key responsibilities will include:

• Building and leading the execution of the Breeder annual plan
• Overseeing relationships with key B2B partners, ensuring strong engagement and impactful collaboration.
• Leading, coaching and developing a high performing field team managing both acquisition and ongoing engagement of professionals.
• Driving Pro Plan D2C annual plan, including operating model, trading plan and commercial performance.
• Overseeing performance evaluation, operational delivery across supply chain, pricing and customer service.

Your ingredients for success

To be successful in this role, you will already have a strong commercial background, ideally with leadership experience across B2B and D2C/eCommerce Channels.

You will also have:

• Commercial experience including B2B, ideally within the pet industry, with experience in D2C or eCommerce (ideally as a functional lead).
• Proven leadership experience with a track record of delivering commercial KPIs and developing team members.
• Strong understanding of the UK Pet Landscape.
• Comprehensive knowledge of D2C business operations (analytics, supply chain, customer service, marketing, trading).
• Experience managing agency and third party partners, including development scoping, testing and contract understanding.

What you need to know

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.