Hybrid Mortgage Arrears & Collections Specialist

  • Castle Trust Group
  • Basingstoke, Hampshire
  • Apr 13, 2026
Full time Banking

Job Description

A financial services provider in Basingstoke is seeking an Arrears & Collections Associate to manage customer loan interactions. You will negotiate repayment plans, understand customer situations, and initiate recovery actions. Ideal for those with experience in collections and strong communication skills. The role offers a competitive salary, performance bonuses, and a hybrid working arrangement.