Overview The very successful and expanding team of this Top 30 firm offer a high quality and wide ranging client base, a diverse role covering compliance review and advisory work, a collegiate atmosphere with genuine support across all levels, and plenty of scope for progression. You will suit either someone at AM level looking to step up into a full manager role, or an existing manager looking for higher quality work, increased prospects and a strong team environment. Responsibilities Own a portfolio consisting of HNW and UHNW clients, including many with international aspects, entrepreneurs and inherited wealth, individuals and family groups. Manage and review compliance as part of day-to-day responsibilities. Work with more junior team members to develop their skills. Involve in advisory work, with greater or lesser input from senior managers, directors and partners depending on experience and comfort level with each project. Develop and maintain relationships with clients, colleagues within the firm, and external third-party advisors through effective communication. Qualifications & Requirements Experience level aligned to AM up to full manager level, with potential progression to director and partner as part of career development. Additional Information The firm is keen to support all team members and values individuals who are happy at manager level or who are looking to progress to director and partner. Interviews and/or an informal and confidential chat can be arranged at short notice and at a convenient time to suit you.
Apr 13, 2026
Full time
Overview The very successful and expanding team of this Top 30 firm offer a high quality and wide ranging client base, a diverse role covering compliance review and advisory work, a collegiate atmosphere with genuine support across all levels, and plenty of scope for progression. You will suit either someone at AM level looking to step up into a full manager role, or an existing manager looking for higher quality work, increased prospects and a strong team environment. Responsibilities Own a portfolio consisting of HNW and UHNW clients, including many with international aspects, entrepreneurs and inherited wealth, individuals and family groups. Manage and review compliance as part of day-to-day responsibilities. Work with more junior team members to develop their skills. Involve in advisory work, with greater or lesser input from senior managers, directors and partners depending on experience and comfort level with each project. Develop and maintain relationships with clients, colleagues within the firm, and external third-party advisors through effective communication. Qualifications & Requirements Experience level aligned to AM up to full manager level, with potential progression to director and partner as part of career development. Additional Information The firm is keen to support all team members and values individuals who are happy at manager level or who are looking to progress to director and partner. Interviews and/or an informal and confidential chat can be arranged at short notice and at a convenient time to suit you.
Trades Workforce Solutions
Bury St. Edmunds, Suffolk
NXTGEN have a brilliant opportunity for a Payroll Advisor to join a well-established, hugely successful and expanding business based in Ipswich. This Payroll Advisor role is a brilliant opportunity for those who are looking to make the next step in their career and gain excellent experience as the company transfers to a new system. The Payroll Advisor will work closely across all entities to ensure Payroll is completed correctly and on time across this multi-site business. Key Responsibilities Collate, prepare and input data using the company software systems Build strong working relationships with HR colleagues, the wider business, and external providers. Process end-to-end payrolls accurately and according to deadlines. Routinely including starters, leavers, maternity, paternity, sickness, overtime, Attachment of Earnings, pensions, and company vehicles Complete end of year process and produce P60s, and P11Ds For this role you will need to hold a CIPP level 3 qualification or higher, have previous experience of working on end to end payroll and you will have a good understanding of payroll legislation. Any experience in payroll system implementation would be highly desirable. The salary offered is dependent on qualifications and experience.
Apr 13, 2026
Full time
NXTGEN have a brilliant opportunity for a Payroll Advisor to join a well-established, hugely successful and expanding business based in Ipswich. This Payroll Advisor role is a brilliant opportunity for those who are looking to make the next step in their career and gain excellent experience as the company transfers to a new system. The Payroll Advisor will work closely across all entities to ensure Payroll is completed correctly and on time across this multi-site business. Key Responsibilities Collate, prepare and input data using the company software systems Build strong working relationships with HR colleagues, the wider business, and external providers. Process end-to-end payrolls accurately and according to deadlines. Routinely including starters, leavers, maternity, paternity, sickness, overtime, Attachment of Earnings, pensions, and company vehicles Complete end of year process and produce P60s, and P11Ds For this role you will need to hold a CIPP level 3 qualification or higher, have previous experience of working on end to end payroll and you will have a good understanding of payroll legislation. Any experience in payroll system implementation would be highly desirable. The salary offered is dependent on qualifications and experience.
Job Title - Receptionist Location - White City, London Hours - Full-time, 40 hours per week (flexible across clinic opening hours including weekends) Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you're looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - Covering the reception area, maintaining a priority for incoming calls at all times Take clear and concise messages Communicating all messages promptly and accurately Provide administrative support to the Manager Maintain stationery stocks and oversee the ordering of new supplies General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What's in it for you? Free or discounted optical products/procedures Career progression Modern working environment with superb technology support33 days annual leave Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer
Apr 13, 2026
Full time
Job Title - Receptionist Location - White City, London Hours - Full-time, 40 hours per week (flexible across clinic opening hours including weekends) Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you're looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - Covering the reception area, maintaining a priority for incoming calls at all times Take clear and concise messages Communicating all messages promptly and accurately Provide administrative support to the Manager Maintain stationery stocks and oversee the ordering of new supplies General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What's in it for you? Free or discounted optical products/procedures Career progression Modern working environment with superb technology support33 days annual leave Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer
Private Client Tax Manager - Hybrid Working + Clear Route to Senior Manager This is more than a technical tax role - it's your chance to shape how you want your career to develop. We're working with a mid-tier firm that's growing fast but staying true to its values: people first, advice-led, and serious about quality. They're now looking for a Private Client Tax Manager to join its private client group, a highly regarded team that advises HNWIs, entrepreneurs, trusts, estates, and non-doms. Here, private client isn't an afterthought. It's front and centre. You'll work closely with senior partners on a mix of advisory and complex compliance, taking the lead on IHT, CGT, trust planning, residence and domicile issues - all while building deep client relationships that span years, not transactions. This is a visible, client-facing role with scope to influence - and a clear path to Senior Manager within 18-30 months. You won't be lost in layers of hierarchy or buried in process. You'll be trusted, supported, and given room to grow. Why this firm? Because they don't just say "people first" - they mean it. From hybrid working (typically 2-3 days in-office) to a track record of internal promotions, this is a firm where good people stay, and great people thrive. You'll join a team with high standards but low ego. You'll be listened to, backed to take on more, and given the space to build something meaningful. An experienced Assistant Manager ready to step up A Manager looking for more voice and visibility CTA-qualified (or equivalent) with strong technical instincts and a collaborative mindset This could be the move that gives your career momentum it needs. We're a specialist tax recruiter and we work with you in confidence. Drop us a message and we'll share more about the firm, the team, and how this could align with your ambitions.
Apr 13, 2026
Full time
Private Client Tax Manager - Hybrid Working + Clear Route to Senior Manager This is more than a technical tax role - it's your chance to shape how you want your career to develop. We're working with a mid-tier firm that's growing fast but staying true to its values: people first, advice-led, and serious about quality. They're now looking for a Private Client Tax Manager to join its private client group, a highly regarded team that advises HNWIs, entrepreneurs, trusts, estates, and non-doms. Here, private client isn't an afterthought. It's front and centre. You'll work closely with senior partners on a mix of advisory and complex compliance, taking the lead on IHT, CGT, trust planning, residence and domicile issues - all while building deep client relationships that span years, not transactions. This is a visible, client-facing role with scope to influence - and a clear path to Senior Manager within 18-30 months. You won't be lost in layers of hierarchy or buried in process. You'll be trusted, supported, and given room to grow. Why this firm? Because they don't just say "people first" - they mean it. From hybrid working (typically 2-3 days in-office) to a track record of internal promotions, this is a firm where good people stay, and great people thrive. You'll join a team with high standards but low ego. You'll be listened to, backed to take on more, and given the space to build something meaningful. An experienced Assistant Manager ready to step up A Manager looking for more voice and visibility CTA-qualified (or equivalent) with strong technical instincts and a collaborative mindset This could be the move that gives your career momentum it needs. We're a specialist tax recruiter and we work with you in confidence. Drop us a message and we'll share more about the firm, the team, and how this could align with your ambitions.
Job Description Introduction Do you get excited when guiding organizations on the transformation of their HR processes based on the next generation of technology? Put your expertise to work as part of the world's largest independent technology services provider and own the way as a trendsetter in Workday. We're ready if you are. Department Introduction The Accenture Workday Business Group is a leading partner to Workday worldwide and has a track record of implementing many of the most significant Workday projects. In addition, we take pride in advising and collaborating closely with our clients from early strategy discussions, through technology implementations and transformation programs, to support and operations. Learn more about our practice at . Are You Interested? Do you want to work with global talent at the forefront of technological services and seek meaningful projects for top international businesses? At Accenture you have access to specifics trainings for your functional lead role. You will start with training - together with colleagues - and you will join seminars at various international locations. You will be primed, equipped and well networked to tackle exciting projects. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO What We Offer Innovative large scale Workday projects A global network of talented and passionate colleagues Challenging work for some of the world's largest companies Extensive education programs and development opportunities Volunteering and career opportunities around the world A diverse and socially active workforce Flexible working hours and opportunity to work from home Friendly and social work environment Ability to craft your career based on your own aspirations. As Workday PRISM Lead You'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to complete transformations, you'll provide integrated, cloud-based HR solutions that put organizations on the fast track to a better way to work. In this role, you will help our clients get the most out of their Workday investment by: Assessing and rationalising client reporting needs and in collaboration provide a value based reporting inventory. Responsible for collaborating with clients to identify, define, and clarify technical requirements; translating business needs into efficient reports and configurations that conform to best practices. Identify, analyse, and interpret trends or patterns for large data sets. Understand complex analytics use cases and be able to help customers to identify the issues they have and provide workarounds while communicating with internal teams to quickly resolve underlying issues. Develop technical expertise in the Workday reporting and analytics framework. Qualification We are looking for experience in the following skills: 2 or more years of experience on data analysis role, reporting and analytics role in Workday or similar ERPs Strong analytical skills with a proven ability to collect, interpret, organize, and analyse reporting requirements Proven experience in translating and visualizing requirements using Workday or similar analytics platforms Ability to meet client travel requirements as needed and efficiently manage a team(s) and client interactions Thrive in a diverse, dynamic environment, meet deadlines despite conflicting demands, analytical thinking and problem solving skills Excellent communication skills in English, both verbal and written, and can clearly articulate complex messages and requirements Bachelor's degree or equivalent Set yourself apart Desire to broaden your expertise by obtaining Workday certifications and/or gaining deep expertise in additional functional areas Experience in various Data Analytics and/or Reporting solutions besides Workday (Power Bi, Qlik Sense, QlikView, Tableau, etc) Fluency in German Locations London Berlin Duesseldorf Hamburg Munich Stuttgart Additional Information Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 13, 2026
Full time
Job Description Introduction Do you get excited when guiding organizations on the transformation of their HR processes based on the next generation of technology? Put your expertise to work as part of the world's largest independent technology services provider and own the way as a trendsetter in Workday. We're ready if you are. Department Introduction The Accenture Workday Business Group is a leading partner to Workday worldwide and has a track record of implementing many of the most significant Workday projects. In addition, we take pride in advising and collaborating closely with our clients from early strategy discussions, through technology implementations and transformation programs, to support and operations. Learn more about our practice at . Are You Interested? Do you want to work with global talent at the forefront of technological services and seek meaningful projects for top international businesses? At Accenture you have access to specifics trainings for your functional lead role. You will start with training - together with colleagues - and you will join seminars at various international locations. You will be primed, equipped and well networked to tackle exciting projects. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO What We Offer Innovative large scale Workday projects A global network of talented and passionate colleagues Challenging work for some of the world's largest companies Extensive education programs and development opportunities Volunteering and career opportunities around the world A diverse and socially active workforce Flexible working hours and opportunity to work from home Friendly and social work environment Ability to craft your career based on your own aspirations. As Workday PRISM Lead You'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to complete transformations, you'll provide integrated, cloud-based HR solutions that put organizations on the fast track to a better way to work. In this role, you will help our clients get the most out of their Workday investment by: Assessing and rationalising client reporting needs and in collaboration provide a value based reporting inventory. Responsible for collaborating with clients to identify, define, and clarify technical requirements; translating business needs into efficient reports and configurations that conform to best practices. Identify, analyse, and interpret trends or patterns for large data sets. Understand complex analytics use cases and be able to help customers to identify the issues they have and provide workarounds while communicating with internal teams to quickly resolve underlying issues. Develop technical expertise in the Workday reporting and analytics framework. Qualification We are looking for experience in the following skills: 2 or more years of experience on data analysis role, reporting and analytics role in Workday or similar ERPs Strong analytical skills with a proven ability to collect, interpret, organize, and analyse reporting requirements Proven experience in translating and visualizing requirements using Workday or similar analytics platforms Ability to meet client travel requirements as needed and efficiently manage a team(s) and client interactions Thrive in a diverse, dynamic environment, meet deadlines despite conflicting demands, analytical thinking and problem solving skills Excellent communication skills in English, both verbal and written, and can clearly articulate complex messages and requirements Bachelor's degree or equivalent Set yourself apart Desire to broaden your expertise by obtaining Workday certifications and/or gaining deep expertise in additional functional areas Experience in various Data Analytics and/or Reporting solutions besides Workday (Power Bi, Qlik Sense, QlikView, Tableau, etc) Fluency in German Locations London Berlin Duesseldorf Hamburg Munich Stuttgart Additional Information Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Sewell Wallis is working with a well-established, growing West Yorkshire business based in the South Leeds area, which is currently looking for an experienced Customer Service Advisor to join the business and support the customer service team. As Customer Service Advisor you will play a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for customer queries and will assist in resolving complaints and supporting the Customer Service Team Leaders. What will you be doing? Providing fantastic customer service over the phone and via email. Dealing with inbound calls from customers. Assisting in general enquiries via email through the dedicated customer service inbox and other mailboxes that the customer service team are responsible for working. Resolving customer queries in regard to planning repairs using internal booking systems to book these in. What skills are we looking for? Must have a proven record of achieving outstanding customer service by phone and email. Good organisational skills. Have the ability to multi-task and have good attention to detail. What's on offer? 25 day standard holiday allowance per annum. Free on-site parking. Gym-Flex, which provides discounted access to multiple different gyms. Send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Apr 13, 2026
Full time
Sewell Wallis is working with a well-established, growing West Yorkshire business based in the South Leeds area, which is currently looking for an experienced Customer Service Advisor to join the business and support the customer service team. As Customer Service Advisor you will play a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for customer queries and will assist in resolving complaints and supporting the Customer Service Team Leaders. What will you be doing? Providing fantastic customer service over the phone and via email. Dealing with inbound calls from customers. Assisting in general enquiries via email through the dedicated customer service inbox and other mailboxes that the customer service team are responsible for working. Resolving customer queries in regard to planning repairs using internal booking systems to book these in. What skills are we looking for? Must have a proven record of achieving outstanding customer service by phone and email. Good organisational skills. Have the ability to multi-task and have good attention to detail. What's on offer? 25 day standard holiday allowance per annum. Free on-site parking. Gym-Flex, which provides discounted access to multiple different gyms. Send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
A dynamic, global business is looking for an experienced HR Advisor to join its team based in Hull. This role is fully office based so you will need to be on-site 5 days per week. As the HR Advisor, you will be responsible for supporting the HR function, you will manage a small team and play a key role in driving employee engagement and ensuring best practice across all HR activities. You will provide advice on employee relations matters, drive performance management and ensure compliance with employment law. In order to be suitable for this role, you will be a proven HR professional with solid understanding of UK employment law and HR best practice. Having an excellent communication style is a prerequisite for this role alongside being a proactive HR generalist. Holding a CIPD qualification is advantageous to your application but by no means necessary. This is a truly outstanding opportunity for a capable HR Advisor to join an impressive and rapidly growing organisation whereby you have the opportunity to shape HR within a growing business.
Apr 13, 2026
Full time
A dynamic, global business is looking for an experienced HR Advisor to join its team based in Hull. This role is fully office based so you will need to be on-site 5 days per week. As the HR Advisor, you will be responsible for supporting the HR function, you will manage a small team and play a key role in driving employee engagement and ensuring best practice across all HR activities. You will provide advice on employee relations matters, drive performance management and ensure compliance with employment law. In order to be suitable for this role, you will be a proven HR professional with solid understanding of UK employment law and HR best practice. Having an excellent communication style is a prerequisite for this role alongside being a proactive HR generalist. Holding a CIPD qualification is advantageous to your application but by no means necessary. This is a truly outstanding opportunity for a capable HR Advisor to join an impressive and rapidly growing organisation whereby you have the opportunity to shape HR within a growing business.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Working at Howden Re At Howden Re, we're on a mission to do things differently. Our no silo approach, elite team, and clear focus on innovation and relentless execution means our clients are at the heart of all we do.As a big 4 global reinsurance broker, we deliberately avoid the one-size-fits-all approach, committing to creating bespoke solutions that address the unique challenges of a modern and dynamic marketplace. Our team is empowered to drive progress, creating opportunities for career and personal development, unlocking new value for clients, fostering long-term partnerships, and using the collective power of Howden to change how the world sees risk and insurance.When you join Howden Re, you become part of a vibrant and entrepreneurial workplace culture that prioritises collaboration, ownership, and shared success. Here, your contributions will directly impact our mission to be the global partner of choice in reinsurance and strategic advisory.Be a part of Howden Re's exciting journey. Together, we are shaping the future of reinsurance. The Role A Reinsurance Broker specialising in delegated authority and reinsurance placements advises MGAs, program administrators, and carriers on designing, structuring, and securing the capacity they need to grow sustainably.The role involves analysing underwriting performance, developing optimal reinsurance structures, and presenting programs to global reinsurers to negotiate the best possible terms. It requires deep expertise in delegated authority governance, strong market relationships, and the ability to translate complex data and underwriting strategies into compelling placement narratives.Ultimately, the broker acts as a strategic partner-supporting clients with capacity solutions, portfolio insights, and market guidance throughout the lifecycle of their programs.• Design and structure reinsurance programmes including quota share, excess of loss, stop loss, and hybrid solutions tailored to MGA and carrier needs. • Analyse underwriting, financial, and exposure data to support programme design and inform reinsurer discussions. • Present delegated authority programmes to markets, articulating underwriting strategy, performance, and operational controls. • Negotiate terms, conditions, pricing, and coverage with reinsurers to secure optimal capacity for clients. • Build and maintain strong relationships with reinsurers, carriers, and other capacity providers. • Provide expertise in delegated authority governance, including binder management, due diligence, reporting standards, and bordereaux workflows. • Support clients in establishing and managing MGA/carrier partnerships, ensuring appropriate oversight and transparency. • Monitor programme performance throughout the contract period, providing regular reporting, KPIs, and insights to clients and markets. • Identify trends, risks, and improvement opportunities to enhance portfolio performance or respond to market shifts. • Coordinate renewals, ensuring continuity of capacity and improved terms where possible. • Stay informed on reinsurance market dynamics, regulatory developments, and capital trends affecting delegated authority business. • Collaborate with internal analytics, actuarial, legal, and specialty teams to deliver comprehensive solutions. • Support clients with strategic growth initiatives, including new product launches, territorial expansion, or distribution changes. • Ensure contract accuracy, compliance, and governance across all delegated authority and reinsurance agreements. We are looking for someone who has: • Strong technical understanding of reinsurance structures (quota share, XOL, stop loss, aggregate, hybrid programmes). • Detailed knowledge of delegated authority frameworks including binder governance, bordereaux management, and reporting requirements. • High level of numerical, analytical, and financial modelling capability. • Excellent communication and presentation skills for engaging with clients and markets. • Strong negotiation and market advocacy skills. • Proven experience in reinsurance broking, ideally within delegated authority/programs. • Successful track record placing reinsurance capacity with Lloyd's, company markets, and alternative capital providers. • Experience working directly with MGAs, program administrators, or delegated underwriting teams. • Experience negotiating terms, pricing, and coverage with underwriters. • Experience managing renewals and supporting programme lifecycle activities.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Apr 13, 2026
Full time
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Working at Howden Re At Howden Re, we're on a mission to do things differently. Our no silo approach, elite team, and clear focus on innovation and relentless execution means our clients are at the heart of all we do.As a big 4 global reinsurance broker, we deliberately avoid the one-size-fits-all approach, committing to creating bespoke solutions that address the unique challenges of a modern and dynamic marketplace. Our team is empowered to drive progress, creating opportunities for career and personal development, unlocking new value for clients, fostering long-term partnerships, and using the collective power of Howden to change how the world sees risk and insurance.When you join Howden Re, you become part of a vibrant and entrepreneurial workplace culture that prioritises collaboration, ownership, and shared success. Here, your contributions will directly impact our mission to be the global partner of choice in reinsurance and strategic advisory.Be a part of Howden Re's exciting journey. Together, we are shaping the future of reinsurance. The Role A Reinsurance Broker specialising in delegated authority and reinsurance placements advises MGAs, program administrators, and carriers on designing, structuring, and securing the capacity they need to grow sustainably.The role involves analysing underwriting performance, developing optimal reinsurance structures, and presenting programs to global reinsurers to negotiate the best possible terms. It requires deep expertise in delegated authority governance, strong market relationships, and the ability to translate complex data and underwriting strategies into compelling placement narratives.Ultimately, the broker acts as a strategic partner-supporting clients with capacity solutions, portfolio insights, and market guidance throughout the lifecycle of their programs.• Design and structure reinsurance programmes including quota share, excess of loss, stop loss, and hybrid solutions tailored to MGA and carrier needs. • Analyse underwriting, financial, and exposure data to support programme design and inform reinsurer discussions. • Present delegated authority programmes to markets, articulating underwriting strategy, performance, and operational controls. • Negotiate terms, conditions, pricing, and coverage with reinsurers to secure optimal capacity for clients. • Build and maintain strong relationships with reinsurers, carriers, and other capacity providers. • Provide expertise in delegated authority governance, including binder management, due diligence, reporting standards, and bordereaux workflows. • Support clients in establishing and managing MGA/carrier partnerships, ensuring appropriate oversight and transparency. • Monitor programme performance throughout the contract period, providing regular reporting, KPIs, and insights to clients and markets. • Identify trends, risks, and improvement opportunities to enhance portfolio performance or respond to market shifts. • Coordinate renewals, ensuring continuity of capacity and improved terms where possible. • Stay informed on reinsurance market dynamics, regulatory developments, and capital trends affecting delegated authority business. • Collaborate with internal analytics, actuarial, legal, and specialty teams to deliver comprehensive solutions. • Support clients with strategic growth initiatives, including new product launches, territorial expansion, or distribution changes. • Ensure contract accuracy, compliance, and governance across all delegated authority and reinsurance agreements. We are looking for someone who has: • Strong technical understanding of reinsurance structures (quota share, XOL, stop loss, aggregate, hybrid programmes). • Detailed knowledge of delegated authority frameworks including binder governance, bordereaux management, and reporting requirements. • High level of numerical, analytical, and financial modelling capability. • Excellent communication and presentation skills for engaging with clients and markets. • Strong negotiation and market advocacy skills. • Proven experience in reinsurance broking, ideally within delegated authority/programs. • Successful track record placing reinsurance capacity with Lloyd's, company markets, and alternative capital providers. • Experience working directly with MGAs, program administrators, or delegated underwriting teams. • Experience negotiating terms, pricing, and coverage with underwriters. • Experience managing renewals and supporting programme lifecycle activities.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Health & Safety Advisor Permanent Leeds (onsite) About Zuno When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.ON, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs - among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives. Zuno offers A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties. A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers. Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression. Customer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products. Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved. Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group Role Overview The Health and Safety Advisor role requires someone who is hands-on, detail-oriented, and proactive, with a strong working knowledge of The Health & Safety at Work Act 1974, Management of H&S at Work 1999, RIDDOR, COSHH, PUWER, LOLER, CDM, Environmental Compliance and Quality Management Systems. Experienced in H&S management & administration, ideally in domestic electrical installations or similar environment, experience in fast-paced multi-site operation would be desirable. Key Responsibilities Preparation and maintenance of risk assessments, method statements and safe systems of work. Experienced in developing and conducting safety audits both desk and site based utilising platforms such as Safety Culture or Notify. Developing and maintaining company H&S processes and procedures. Ensuring compliance with contractual and industry standards and legal requirements. Support the implementation, development, maintenance and continuous improvement of the Quality Management System (QMS). Developing and maintaining a COSHH register. Keeping up to date with changes to legislation, updating Senior Management of relevant changes and updating documentation to ensure the business remains legally compliant. Reporting on performance against agreed standards including accidents, incidents and near misses. Conducting investigations following accidents and incidents, implementing corrective actions and agreed outcomes through root cause analysis. Continually identify and implement opportunities for continual improvement. Maintaining accurate record keeping and document control. Providing H&S training, support and guidance across all business departments. Participating in HSE meetings with contractors, suppliers and partners. Encourage reporting of hazards and unsafe conditions and support the implementation of preventative measures. Assisting in maintaining business accreditations such as MCS & NAPIT. Due to the nature of the industry, the Health and Safety Advisor role also requires someone who is flexible with travel and working hours. You may be visiting different sites, but this is predominantly an office-based role. As such a UK driving license with a personal vehicle insured for business purposes is a necessity (mileage claimed back at government rates). Skills & Experience NEBOSH General Certificate in Occupational Health & Safety or Equivalent. Experience in a similar role. Full clean Driving License. Desirable Electrical or Renewable energy experience or qualifications. Key Competencies Highly organised, with excellent attention to detail Strong at communicating with staff, customers and partners at all levels Able to influence behaviours and encourage safe working practices. Proactive, with a genuine passion for health, safety, and wellbeing Benefits 30 days annual leave + bank holidays Private medical cover with Aviva 4 x salary Death in Service cover with Zurich Enhanced family friendly leave Salary sacrifice pension matched up to 6% Free tea, coffee, fruit and breakfast Modern offices Social events Ongoing training and development opportunities After probationary period
Apr 13, 2026
Full time
Health & Safety Advisor Permanent Leeds (onsite) About Zuno When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.ON, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs - among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives. Zuno offers A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties. A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers. Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression. Customer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products. Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved. Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group Role Overview The Health and Safety Advisor role requires someone who is hands-on, detail-oriented, and proactive, with a strong working knowledge of The Health & Safety at Work Act 1974, Management of H&S at Work 1999, RIDDOR, COSHH, PUWER, LOLER, CDM, Environmental Compliance and Quality Management Systems. Experienced in H&S management & administration, ideally in domestic electrical installations or similar environment, experience in fast-paced multi-site operation would be desirable. Key Responsibilities Preparation and maintenance of risk assessments, method statements and safe systems of work. Experienced in developing and conducting safety audits both desk and site based utilising platforms such as Safety Culture or Notify. Developing and maintaining company H&S processes and procedures. Ensuring compliance with contractual and industry standards and legal requirements. Support the implementation, development, maintenance and continuous improvement of the Quality Management System (QMS). Developing and maintaining a COSHH register. Keeping up to date with changes to legislation, updating Senior Management of relevant changes and updating documentation to ensure the business remains legally compliant. Reporting on performance against agreed standards including accidents, incidents and near misses. Conducting investigations following accidents and incidents, implementing corrective actions and agreed outcomes through root cause analysis. Continually identify and implement opportunities for continual improvement. Maintaining accurate record keeping and document control. Providing H&S training, support and guidance across all business departments. Participating in HSE meetings with contractors, suppliers and partners. Encourage reporting of hazards and unsafe conditions and support the implementation of preventative measures. Assisting in maintaining business accreditations such as MCS & NAPIT. Due to the nature of the industry, the Health and Safety Advisor role also requires someone who is flexible with travel and working hours. You may be visiting different sites, but this is predominantly an office-based role. As such a UK driving license with a personal vehicle insured for business purposes is a necessity (mileage claimed back at government rates). Skills & Experience NEBOSH General Certificate in Occupational Health & Safety or Equivalent. Experience in a similar role. Full clean Driving License. Desirable Electrical or Renewable energy experience or qualifications. Key Competencies Highly organised, with excellent attention to detail Strong at communicating with staff, customers and partners at all levels Able to influence behaviours and encourage safe working practices. Proactive, with a genuine passion for health, safety, and wellbeing Benefits 30 days annual leave + bank holidays Private medical cover with Aviva 4 x salary Death in Service cover with Zurich Enhanced family friendly leave Salary sacrifice pension matched up to 6% Free tea, coffee, fruit and breakfast Modern offices Social events Ongoing training and development opportunities After probationary period
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Liberty Recruitment Group
Cheltenham, Gloucestershire
Are you an experienced HR Generalist and looking for your next opportunity? Does the professional services sector appeal to you? If so, read on. Liberty Recruitment Group are delighted to partner with our client to gain a HR Advisor into their small but perfectly formed HR department! This is an excellent opportunity to work in a friendly team, based in Cheltenham click apply for full job details
Apr 13, 2026
Full time
Are you an experienced HR Generalist and looking for your next opportunity? Does the professional services sector appeal to you? If so, read on. Liberty Recruitment Group are delighted to partner with our client to gain a HR Advisor into their small but perfectly formed HR department! This is an excellent opportunity to work in a friendly team, based in Cheltenham click apply for full job details
An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life click apply for full job details
Apr 13, 2026
Full time
An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life click apply for full job details
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
