Service Coordinator - Derby Aboriginal Short Stay Accommodation

Community, Family and Children Services Social/Welfare

When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.

This role oversees the day-to-day and after-hours operations of a 24/7 short stay accommodation service, ensuring guests feel safe, supported and respected throughout their stay. You'll lead a small, dedicated team while coordinating service delivery, managing rostering, and maintaining high standards across facilities, safety and guest experience. Working closely with internal and external stakeholders, you'll ensure the service runs smoothly, meets contractual requirements, and responds effectively to operational challenges in a remote setting. This is a full time role based in Derby with an annual salary of $101,072.40.

This is a hands-on leadership role where no two days are the same, combining people leadership, problem-solving, and operational oversight to deliver meaningful outcomes for the community.

You'll be a confident and adaptable leader who thrives in a dynamic environment and enjoys balancing people leadership with operational responsibility. You value cultural respect, build strong relationships, and remain calm under pressure.

You'll have a genuine commitment to working with Aboriginal communities and creating culturally safe, welcoming environments.

In addition, you will also possess:

• Relevant experience in community services, accommodation coordination or similar environments
• Demonstrated ability to lead, supervise and support diverse teams
• Strong organisational and administrative skills, including reporting and financial processes
• Experience working in a culturally safe manner with Aboriginal and Torres Strait Islander people
• Current Driver's Licence
• Working with Children Check
• National Police Clearance (obtained within the last six months)

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you'll also enjoy access to:

• Not for profit Salary Packaging options up to $18,000!
• Regional allowance of $5000 per annum
• Access to a fleet vehicle
• Access to shared accommodation
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

Click "Apply Now" to visit our website and share your application. Applications close on 2 May, 2026, but don't wait-apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at we would love to hear from you.

When life needs care, we are there

As a leading Western Australian"for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life's journey and invest in creating a values-driven workplace where you can belong, grow and thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.