Job Description
A growing e-Commerce company based in London is seeking a Customer Service Advisor to become the first point of contact for customers. This role involves managing inquiries through email and phone, resolving complaints efficiently, and maintaining excellent customer relationships. Applicants should have at least 12 months of experience in customer service within a digital retail environment, along with familiarity in payment processing and logistics. The position offers a competitive salary of £26,000 per annum.