Sales Administrator

Our client is an international company based in Maidstone specialising in the manufacturing of paper packaging and bags. They are offering an exciting opportunity to join them as a Sales Administrator on a permanent basis.

Main responsibilities:

Provide direct customer services by informing them of products and services.

Identify sales opportunities and follow up on existing accounts for business development

Identify each potential customer's needs and explain products' value and capabilities to customers.

Negotiate prices and variations in prices and specifications.

Process enquiries with the Production Planning office

Process and follow-up customer orders

Build meaningful relationships within the company, particularly with your dedicated Sales Executive, and outside

Meet individual and company sales targets

Review the weekly Outstanding Order and Overdue Order list to minimise disruption to your customers

Liaise with the Customer Support Manager to ensure appropriate and timely delivery of service and products

Follow up on service and / or product once the delivery has been made

Deal quickly with customer complaints, referring to the Managing Director when appropriate

Make cold calls to prospective clients and inform them about new products and deals.

Prepare daily sales reports, analysing and summarising information

Person Specification:

Excellent customer service skills both phone and email.

Ideally, previous sales administration experience

Strong MS Office knowledge

Solid office administrative skills

The hours of work will be 07:45am to 16.30pm Monday to Thursday and 07.45am to 15.30pm on Friday.

The client is offering a competitive salary of £26,000 per annum plus a bonus scheme and additional benefits including:

Up to £900 per year attendance bonus

£200 contribution to gym membership

We are acting as an Employment Agency in relation to this role.