Spa Supervisor

  • Celtic Manor Resort
  • Newport, Gwent
  • Apr 09, 2026
Full time Hospitality & Tourism

Job Description

Job Title - Spa Supervisor
Department - Spa
ContractType - Full-time Permanent
Rate ofPay - £13.76 per hour
Location - Newport, NP18 1HQ

Overview

Are you readyto take the next step in your spa career and lead within one of the UK's mosticonic 5 star resort destinations?
At The Celtic Collection, we're searching for a motivated andpassionate Spa Supervisor to help shape unforgettable guest experiences atour renowned Forum Spa and Ocius Treatment Rooms.
Join us, andbe part of a team that blends luxury, wellbeing, and world class service ineverything we do.

Why You'll Love This Role

As our SpaSupervisor, you'll become a key part of our spa leadership team, guiding,motivating, and inspiring a talented group of therapists while ensuring everyguest receives exceptional 5 care.
You'll thrivein a fast paced, high end environment where your ideas, standards, and eyefor detail help deliver excellence across all spa operations.

What You'll Be Doing
  • Supporting the day to day running of the Forum Spa & Ocius treatmentspaces
  • Delivering and inspiring 5 standards intreatments, service, and presentation
  • Leading and supporting a team of therapists,ensuring smooth, efficient operations
  • Managing scheduling, stock control, admin tasks,and treatment bookings
  • Handling guest feedback with professionalism andcare
  • Taking an active leadership role-team communication, development,briefings
  • Stepping up as Duty Manager in the absence ofsenior spa leadership
  • Performing treatments to luxury brand standards
What We're Looking For
  • At least 18 months' experience as a Senior Spa Therapist
  • VTCT NVQ Level 3 in Beauty Therapy
  • A confident communicator and natural teammotivator
  • Strong organisational skills and experience inspa operations
  • Ability to deliver and uphold impeccable 5 treatment standards
  • Experience with stock control and spa/salonsoftware systems
  • Desirable: experience in a luxury 5 spa, hot stones, advanced beauty skills, Elemistraining, leadership experience, or exposure to large spa teams.
What We Offer
  • A stunning environment to work in - one of the UK's leading spa resorts
  • Strong focus on your development,training, and progression
  • Staff benefits across The CelticCollection
  • Supportive leadership team and a collaborative spaculture
  • Be part of an award winning, industry leadingwellness experience
Ready to Elevate Your Spa Career?

If you're passionate about luxury wellness, thrive in aleadership role, and want to create memorable guest experiences every day,we'd love to hear from you.

Apply now and help shape the future of wellness at TheCeltic Collection.

In the event we receive a high number of applications, wereserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visasand Immigration regulations. The Celtic Collection is an equal opportunitiesemployer and welcomes applications from all individuals, regardless of age orbackground.