A recruitment agency in Gloucester is seeking a Planning / Scheduling Administrator to coordinate engineers for domestic boiler repairs and maintenance. This permanent position offers a competitive salary between £22,000 and £24,000, alongside training and career development opportunities. The successful candidate will communicate with field-based engineers and manage service appointments while improving the customer journey. Essential skills include Microsoft Office proficiency and previous scheduling experience. Join a growing team and enjoy additional benefits including holidays and overtime.
Apr 11, 2026
Full time
A recruitment agency in Gloucester is seeking a Planning / Scheduling Administrator to coordinate engineers for domestic boiler repairs and maintenance. This permanent position offers a competitive salary between £22,000 and £24,000, alongside training and career development opportunities. The successful candidate will communicate with field-based engineers and manage service appointments while improving the customer journey. Essential skills include Microsoft Office proficiency and previous scheduling experience. Join a growing team and enjoy additional benefits including holidays and overtime.
Planner & SchedulerLocation- PeterleeGreat hours Monday to Friday, no evenings or weekend working Full time permanent position with hybrid working About the Role We're looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team. In this role, you'll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.Working closely with the Lead Scheduler and Operations Management teams, you'll help drive continuous improvement, efficiency, and great customer outcomes. What You'll Be Doing: Planning & Scheduling Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.Analyse routes and driver feedback to continuously improve efficiency.Monitor unplanned work and KPI trends to ensure resources are used effectively.Maintain backlogs at appropriate levels. Operational Support Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.Resolve customer service queries in a timely and appropriate manner. Communication & Collaboration Work closely with Scheduling and Operations teams to meet KPI targets.Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.Promote consistent ways of working and a positive team environment. Other Responsibilities Travel to Operations Centres or meetings when required.Uphold all health and safety and quality standards at all times. Skills & Knowledge Required Advanced knowledge of scheduling systems and best-practice scheduling, with strong IT skills and a passion for technology.Highly analytical and solutions-focused, able to propose flexible approaches and drive continuous improvement.Customer-obsessed, taking ownership of scheduling delivery for assigned Operations Centres.Strong communicator with a personable, collaborative approach.Resilient, proactive team player who can prioritise effectively and perform under pressure.Positive, can-do mindset with a strong commitment to getting the job done.Valid driving licence (essential). In return for your commitment and expertise in this role, you will get: A competitive salary depending on experience in a secure, successful companyNo weekend or evening working - great hours Monday to Friday (40 hours a week)Amazing employee discounts with major supermarkets and retailers with phsPerksTraining available to expand your skills. We offer accredited ILM training through external and in-house training23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday schemeFree Parking onsite so no parking costsOther benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Why Join Us? At PHS Hygiene, you'll be part of a supportive, forward-thinking team where your input truly matters. You'll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.phs Group is the leading hygiene services provider in the UK, Ireland and Spain.Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
Apr 10, 2026
Full time
Planner & SchedulerLocation- PeterleeGreat hours Monday to Friday, no evenings or weekend working Full time permanent position with hybrid working About the Role We're looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team. In this role, you'll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.Working closely with the Lead Scheduler and Operations Management teams, you'll help drive continuous improvement, efficiency, and great customer outcomes. What You'll Be Doing: Planning & Scheduling Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.Analyse routes and driver feedback to continuously improve efficiency.Monitor unplanned work and KPI trends to ensure resources are used effectively.Maintain backlogs at appropriate levels. Operational Support Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.Resolve customer service queries in a timely and appropriate manner. Communication & Collaboration Work closely with Scheduling and Operations teams to meet KPI targets.Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.Promote consistent ways of working and a positive team environment. Other Responsibilities Travel to Operations Centres or meetings when required.Uphold all health and safety and quality standards at all times. Skills & Knowledge Required Advanced knowledge of scheduling systems and best-practice scheduling, with strong IT skills and a passion for technology.Highly analytical and solutions-focused, able to propose flexible approaches and drive continuous improvement.Customer-obsessed, taking ownership of scheduling delivery for assigned Operations Centres.Strong communicator with a personable, collaborative approach.Resilient, proactive team player who can prioritise effectively and perform under pressure.Positive, can-do mindset with a strong commitment to getting the job done.Valid driving licence (essential). In return for your commitment and expertise in this role, you will get: A competitive salary depending on experience in a secure, successful companyNo weekend or evening working - great hours Monday to Friday (40 hours a week)Amazing employee discounts with major supermarkets and retailers with phsPerksTraining available to expand your skills. We offer accredited ILM training through external and in-house training23 days holiday plus bank holidays (31 days in total), plus a Buy / Sell holiday schemeFree Parking onsite so no parking costsOther benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Why Join Us? At PHS Hygiene, you'll be part of a supportive, forward-thinking team where your input truly matters. You'll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.phs Group is the leading hygiene services provider in the UK, Ireland and Spain.Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
Requisition ID 63768 Position Type FT Permanent Workplace Arrangement About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world click apply for full job details
Apr 10, 2026
Full time
Requisition ID 63768 Position Type FT Permanent Workplace Arrangement About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world click apply for full job details
Position: Senior Quantity Surveyor Location: Warrington Vacancy Type: Permanent About the Role Across the infrastructure sector, there is an ongoing need not only to maintain essential assets, but also to renew and reimagine them. This opportunity offers the chance to grow and develop within a safety-first, client-focused environment where collaboration, respect and high performance are encouraged. Where will you be working? You will join a well-established infrastructure and energy services contractor delivering end-to-end solutions across electricity transmission and distribution, renewable energy, EV infrastructure, metering and decarbonisation programmes. This role sits within the Distribution & EV division, supporting the delivery of safe, high-quality and sustainable EV infrastructure projects. The team is responsible for installing and integrating charging solutions into the wider energy network, ensuring reliability and long-term performance. What will you be doing? As a Senior Quantity Surveyor, you will support a team of Construction Managers, Designers, Planners, Schedulers and Electricians responsible for the planning, design and installation of works. Key responsibilities include: Providing commercial support across live projects Ensuring compliance with internal commercial processes and procedures Building and maintaining strong client and stakeholder relationships Supporting the development of sustainable and commercially viable pipelines of work in line with agreed Service Level Agreements (SLAs) Working closely with SHEQ, operational and subcontractor teams to ensure customer and project requirements are met Supporting change control, cost management and contractual administration This role would suit an individual with a strong background in Civils or Utilities infrastructure and proven NEC contract experience. What you ll bring 5+ years Quantity Surveying experience Civils / Utilities infrastructure background Strong MS Office and Excel capability Familiarity with accounting systems (e.g. Oracle or similar) Subcontract management experience Working knowledge of NEC contracts Excellent time management and decision-making ability Understanding of CDM Regulations and Health & Safety best practice What s in it for you? A competitive benefits package designed to support life both in and out of work, including: Pension scheme Online GP service Employee assistance programme Retail discount platform Life assurance Salary sacrifice schemes (including EV options) Enhanced family leave policies Recognition and reward scheme In addition, this role offers: Company car or car allowance (including EV and hybrid options) Private healthcare and healthcare cash plan Discretionary bonus 25 days annual leave plus bank holidays
Apr 10, 2026
Full time
Position: Senior Quantity Surveyor Location: Warrington Vacancy Type: Permanent About the Role Across the infrastructure sector, there is an ongoing need not only to maintain essential assets, but also to renew and reimagine them. This opportunity offers the chance to grow and develop within a safety-first, client-focused environment where collaboration, respect and high performance are encouraged. Where will you be working? You will join a well-established infrastructure and energy services contractor delivering end-to-end solutions across electricity transmission and distribution, renewable energy, EV infrastructure, metering and decarbonisation programmes. This role sits within the Distribution & EV division, supporting the delivery of safe, high-quality and sustainable EV infrastructure projects. The team is responsible for installing and integrating charging solutions into the wider energy network, ensuring reliability and long-term performance. What will you be doing? As a Senior Quantity Surveyor, you will support a team of Construction Managers, Designers, Planners, Schedulers and Electricians responsible for the planning, design and installation of works. Key responsibilities include: Providing commercial support across live projects Ensuring compliance with internal commercial processes and procedures Building and maintaining strong client and stakeholder relationships Supporting the development of sustainable and commercially viable pipelines of work in line with agreed Service Level Agreements (SLAs) Working closely with SHEQ, operational and subcontractor teams to ensure customer and project requirements are met Supporting change control, cost management and contractual administration This role would suit an individual with a strong background in Civils or Utilities infrastructure and proven NEC contract experience. What you ll bring 5+ years Quantity Surveying experience Civils / Utilities infrastructure background Strong MS Office and Excel capability Familiarity with accounting systems (e.g. Oracle or similar) Subcontract management experience Working knowledge of NEC contracts Excellent time management and decision-making ability Understanding of CDM Regulations and Health & Safety best practice What s in it for you? A competitive benefits package designed to support life both in and out of work, including: Pension scheme Online GP service Employee assistance programme Retail discount platform Life assurance Salary sacrifice schemes (including EV options) Enhanced family leave policies Recognition and reward scheme In addition, this role offers: Company car or car allowance (including EV and hybrid options) Private healthcare and healthcare cash plan Discretionary bonus 25 days annual leave plus bank holidays
Production Scheduler Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Full time, Permanent Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Take Your Career to the Next Level with VACGEN! For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) techn click apply for full job details
Apr 10, 2026
Full time
Production Scheduler Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Full time, Permanent Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Take Your Career to the Next Level with VACGEN! For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) techn click apply for full job details
Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Job Summary As an LNG Scheduler at BP PLC, you will be responsible for the efficient and compliant scheduling of LNG cargoes, ensuring seamless operations from production to delivery as part of a large interconnected portfolio click apply for full job details
Apr 10, 2026
Full time
Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Job Summary As an LNG Scheduler at BP PLC, you will be responsible for the efficient and compliant scheduling of LNG cargoes, ensuring seamless operations from production to delivery as part of a large interconnected portfolio click apply for full job details
Senior Project Planner/Scheduler Automotive / Manufacturing / Engineering Coventry/Warwick/Oxfordshire Competitive Salary Plus Benefits Are you ready to take your career to the next level? This is your chance to join a forward-thinking organisation that is shaping the future of manufacturing and engineering sector. As a Senior Project Planner/Scheduler you will be an integral part of a team dedicated to delivering cutting-edge projects within a state-of-the-art battery cell manufacturing facility. This role offers an exciting opportunity to work on innovative projects, collaborate with cross-functional teams, and make a real impact on the global transition to sustainable energy. As a Senior Project Planner/Scheduler you will: Develop and maintain detailed project schedules using Oracle Primavera P6 and Microsoft Planner, ensuring all milestones and deadlines are accurately captured. Monitor project progress, proactively identifying risks and delays, and taking corrective actions to keep projects on track. Generate detailed reports and dashboards using Power BI and Think Cell, providing stakeholders with valuable insights into project performance and resource utilisation. Use Jira Software to manage and track project tasks, ensuring timely completion and resolution of any issues. Collaborate with cross-functional teams to align project activities with organisational goals and objectives. Support the successful execution and monitoring of projects, ensuring they are delivered on time, within scope, and within budget. The Senior Project Planner/Scheduler will bring: Proven experience as a Project Planner, ideally within a manufacturing or engineering environment ideally having supported new product launch and/or equipment installation. Expertise in using Oracle Primavera P6 for project scheduling and management. Proficiency in Microsoft Planner for task coordination and management. Strong skills in Power BI and Think Cell for data analysis, reporting, and presentation creation. Hands-on experience with Jira Software and a good understanding of Agile project management methodologies. Excellent coordination, planning and communication skills to be abe to pull together cross functional teams globally to deliver strategic projects. This role is pivotal in supporting the company's vision of driving green growth and technological innovation. By contributing to the successful planning and execution of projects, you will play a key part in delivering high-quality, high-performance solutions that align with the company's commitment to sustainability and excellence. This is an opportunity to work in a dynamic, scale-up environment where your skills and expertise will be highly valued. Location: Due to the nature of the work the position can be based out one of their cutting edge facilities located in Coventry, Warwick, or Oxfordshire. Interested?: If you're ready to make a difference and take on this exciting challenge, apply now for the Senior Project Planner/Scheduler's position . Don't miss the chance to be part of something extraordinary - your next career move starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 10, 2026
Full time
Senior Project Planner/Scheduler Automotive / Manufacturing / Engineering Coventry/Warwick/Oxfordshire Competitive Salary Plus Benefits Are you ready to take your career to the next level? This is your chance to join a forward-thinking organisation that is shaping the future of manufacturing and engineering sector. As a Senior Project Planner/Scheduler you will be an integral part of a team dedicated to delivering cutting-edge projects within a state-of-the-art battery cell manufacturing facility. This role offers an exciting opportunity to work on innovative projects, collaborate with cross-functional teams, and make a real impact on the global transition to sustainable energy. As a Senior Project Planner/Scheduler you will: Develop and maintain detailed project schedules using Oracle Primavera P6 and Microsoft Planner, ensuring all milestones and deadlines are accurately captured. Monitor project progress, proactively identifying risks and delays, and taking corrective actions to keep projects on track. Generate detailed reports and dashboards using Power BI and Think Cell, providing stakeholders with valuable insights into project performance and resource utilisation. Use Jira Software to manage and track project tasks, ensuring timely completion and resolution of any issues. Collaborate with cross-functional teams to align project activities with organisational goals and objectives. Support the successful execution and monitoring of projects, ensuring they are delivered on time, within scope, and within budget. The Senior Project Planner/Scheduler will bring: Proven experience as a Project Planner, ideally within a manufacturing or engineering environment ideally having supported new product launch and/or equipment installation. Expertise in using Oracle Primavera P6 for project scheduling and management. Proficiency in Microsoft Planner for task coordination and management. Strong skills in Power BI and Think Cell for data analysis, reporting, and presentation creation. Hands-on experience with Jira Software and a good understanding of Agile project management methodologies. Excellent coordination, planning and communication skills to be abe to pull together cross functional teams globally to deliver strategic projects. This role is pivotal in supporting the company's vision of driving green growth and technological innovation. By contributing to the successful planning and execution of projects, you will play a key part in delivering high-quality, high-performance solutions that align with the company's commitment to sustainability and excellence. This is an opportunity to work in a dynamic, scale-up environment where your skills and expertise will be highly valued. Location: Due to the nature of the work the position can be based out one of their cutting edge facilities located in Coventry, Warwick, or Oxfordshire. Interested?: If you're ready to make a difference and take on this exciting challenge, apply now for the Senior Project Planner/Scheduler's position . Don't miss the chance to be part of something extraordinary - your next career move starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Call Handler/Scheduler Based in North London Permanent Office based Monday to Friday The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and outbound calls, emails, and queries related to repairs. Identify and escalation any issues that may impact service delivery. Support continuous improvement by highlighting inefficiencies and suggesting solutions.
Apr 09, 2026
Full time
Call Handler/Scheduler Based in North London Permanent Office based Monday to Friday The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and outbound calls, emails, and queries related to repairs. Identify and escalation any issues that may impact service delivery. Support continuous improvement by highlighting inefficiencies and suggesting solutions.
Scheduler / Scheduling Coordinator (£30,000-£35,000) Location: About the Role Our client, a well-established and growing organisation, is seeking a proactive and detail-driven Scheduler to join their team. This is an excellent opportunity for someone with strong organisational skills who enjoys working in a fast-paced environment and playing a key role in ensuring seamless operational delivery. Key Responsibilities: Create, manage, and maintain daily/weekly schedules for staff, engineers, or field teams Coordinate appointments, bookings, and resource allocation Monitor workflow and adjust schedules to meet service level agreements (SLAs) Communicate clearly with internal teams and customers regarding scheduling updates Track and report on scheduling performance and capacity Handle last-minute changes efficiently and professionally Maintain accurate records within scheduling systems and databases About You: Previous experience in a scheduling, coordination, or planning role Strong organisational and multitasking abilities Excellent communication skills (verbal & written) Confidence using scheduling software or CRM systems Ability to stay calm under pressure and manage shifting priorities High attention to detail and a solutions-focused mindset Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 09, 2026
Full time
Scheduler / Scheduling Coordinator (£30,000-£35,000) Location: About the Role Our client, a well-established and growing organisation, is seeking a proactive and detail-driven Scheduler to join their team. This is an excellent opportunity for someone with strong organisational skills who enjoys working in a fast-paced environment and playing a key role in ensuring seamless operational delivery. Key Responsibilities: Create, manage, and maintain daily/weekly schedules for staff, engineers, or field teams Coordinate appointments, bookings, and resource allocation Monitor workflow and adjust schedules to meet service level agreements (SLAs) Communicate clearly with internal teams and customers regarding scheduling updates Track and report on scheduling performance and capacity Handle last-minute changes efficiently and professionally Maintain accurate records within scheduling systems and databases About You: Previous experience in a scheduling, coordination, or planning role Strong organisational and multitasking abilities Excellent communication skills (verbal & written) Confidence using scheduling software or CRM systems Ability to stay calm under pressure and manage shifting priorities High attention to detail and a solutions-focused mindset Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Manufacturing / Production Lead (Engineer / Manager / Supervisor) / Worcester / £35k to 40k D.O.E Our client is looking for someone who can take ownership of how production operates improving flow, managing the shop floor, and ensuring orders are delivered effectively. This is not a narrow role. They are open to candidates from a range of backgrounds including Production Engineering, Production Management, or Supervisory roles. What matters most is your ability to organise, solve problems, and deliver results in a manufacturing environment. The Role You will be responsible for coordinating production activities, improving efficiency, and ensuring that works orders are delivered on time. You will play a key part in connecting planning, systems, and production execution. This is a hands-on role that combines, shop floor leadership, production scheduling, system (ERP) management, and practical problem solving. Key Responsibilities: Plan and schedule production to meet customer demand Manage and prioritise works orders through the factory Work closely with operators to ensure smooth daily running Monitor machine utilisation and address downtime Use ERP systems to track orders, materials, and progress Ensure accurate production data and reporting Identify and implement process improvements Support and guide shop floor teams Maintain high standards in paperwork and administrative duties. About You We are open to a range of experience, but you will likely have experience in one or more of the following: Production Engineer, Production scheduler, or Production Manager Manufacturing Supervisor / Team Leader Process or Continuous Improvement role Practical and hands-on Organised and able to manage multiple priorities Comfortable working between systems and shop floor Confident using ERP systems and production data Focused on improving how things work, not just maintaining them A level of flexibility on shift times to provide cover and handover (some early start and/or later finishes). Desirable Experience Experience with ERP systems and works order management Production scheduling or planning experience Understanding of manufacturing processes Experience improving efficiency, flow, or output Why Join? They are a growing manufacturing business investing in machinery, systems, and process improvement. This role offers the opportunity to have a real impact on how production operation develops. Due to the wide range of responsibilities, they are open to a wide range of experience and seniority. As such, the salary will be around £35,000 to £40,000 per annum. Apply If you have experience in manufacturing and enjoy making things run better, we would like to hear from you.
Apr 08, 2026
Full time
Manufacturing / Production Lead (Engineer / Manager / Supervisor) / Worcester / £35k to 40k D.O.E Our client is looking for someone who can take ownership of how production operates improving flow, managing the shop floor, and ensuring orders are delivered effectively. This is not a narrow role. They are open to candidates from a range of backgrounds including Production Engineering, Production Management, or Supervisory roles. What matters most is your ability to organise, solve problems, and deliver results in a manufacturing environment. The Role You will be responsible for coordinating production activities, improving efficiency, and ensuring that works orders are delivered on time. You will play a key part in connecting planning, systems, and production execution. This is a hands-on role that combines, shop floor leadership, production scheduling, system (ERP) management, and practical problem solving. Key Responsibilities: Plan and schedule production to meet customer demand Manage and prioritise works orders through the factory Work closely with operators to ensure smooth daily running Monitor machine utilisation and address downtime Use ERP systems to track orders, materials, and progress Ensure accurate production data and reporting Identify and implement process improvements Support and guide shop floor teams Maintain high standards in paperwork and administrative duties. About You We are open to a range of experience, but you will likely have experience in one or more of the following: Production Engineer, Production scheduler, or Production Manager Manufacturing Supervisor / Team Leader Process or Continuous Improvement role Practical and hands-on Organised and able to manage multiple priorities Comfortable working between systems and shop floor Confident using ERP systems and production data Focused on improving how things work, not just maintaining them A level of flexibility on shift times to provide cover and handover (some early start and/or later finishes). Desirable Experience Experience with ERP systems and works order management Production scheduling or planning experience Understanding of manufacturing processes Experience improving efficiency, flow, or output Why Join? They are a growing manufacturing business investing in machinery, systems, and process improvement. This role offers the opportunity to have a real impact on how production operation develops. Due to the wide range of responsibilities, they are open to a wide range of experience and seniority. As such, the salary will be around £35,000 to £40,000 per annum. Apply If you have experience in manufacturing and enjoy making things run better, we would like to hear from you.
A leading employment agency in Salisbury is seeking a Service Advisor to manage customer service calls and bookings. Responsibilities include updating systems and meeting customers in person. Ideal candidates will have experience in similar roles and will handle interactions professionally. This temporary position offers a supportive environment with opportunities for professional growth and potential permanent placement.
Apr 08, 2026
Full time
A leading employment agency in Salisbury is seeking a Service Advisor to manage customer service calls and bookings. Responsibilities include updating systems and meeting customers in person. Ideal candidates will have experience in similar roles and will handle interactions professionally. This temporary position offers a supportive environment with opportunities for professional growth and potential permanent placement.
Astute's Power team are looking to recruit an Project Scheduler on a 24-month contract for a project in Wisbech from June 2026. Key skills Develop, maintain, and update Site System Time Schedules, integrating construction, M&E, and commissioning activities. Monitor and report schedule performance using CPM and Float Management, identifying risks and opportunities click apply for full job details
Apr 08, 2026
Contractor
Astute's Power team are looking to recruit an Project Scheduler on a 24-month contract for a project in Wisbech from June 2026. Key skills Develop, maintain, and update Site System Time Schedules, integrating construction, M&E, and commissioning activities. Monitor and report schedule performance using CPM and Float Management, identifying risks and opportunities click apply for full job details
Proactive Technical Limited
Great Gransden, Bedfordshire
We are seeking an organised, proactive, and detail-focused Production Planner/Scheduler to support the day to day operation of our metal fabrication and machining department. The successful candidate will ensure that workflow, materials, planning, and communication between teams run smoothly, enabling the metal shop to deliver high quality output safely, efficiently, and on schedule. Key Responsibilities Production Coordination Plan, schedule, and prioritise work orders for the metal shop based on production requirements. Coordinate workload across fabrication, cutting, machining, welding, and finishing areas. Monitor job progress and ensure timely completion of tasks. Liaise with production, engineering, and quality teams to clarify specifications and resolve issues. Material & Inventory Management Ensure all metal stock, consumables, tooling, and fixtures are available when required. Raise purchase requests, monitor stock levels, and coordinate with suppliers where necessary. Maintain accurate records of materials usage and inventory movements. Documentation & Compliance Maintain and update work instructions, and production records. Ensure compliance with UK health & safety standards, including PPE, manual handling, and machine safety. Support audits by ensuring documentation accuracy and process adherence. Quality & Process Support Assist with first off checks and visual inspections to ensure parts meet specifications. Report any quality issues to supervisors and ensure corrective actions are followed. Support continuous improvement initiatives across the metal shop. Communication & Team Support Act as the communication point between the metal shop and other departments. Provide daily updates on production status and capacity. Support training and onboarding of new metal shop operatives as required. Skills & Experience Required Previous experience in a manufacturing or metalworking environment (fabrication, machining, welding, cutting, etc.). Strong organisational and scheduling skills. Ability to interpret engineering drawings and production documentation. Understanding of metalworking processes and shop floor workflows. Good knowledge of UK health & safety practices, including safe machine operation. Competent with basic IT systems (Excel, ERP/MRP systems, production planning software). Strong communication skills and ability to work effectively with cross functional teams. Personal Attributes Highly organised and detail oriented. Proactive and able to work independently. Problem solver with a continuous improvement mindset. Strong team player with a positive attitude. Able to remain calm and effective in a fast paced production environment. Working Hours & Benefits Monday - Friday, 40 hours, 07.30-16.00 Competitive salary depending on experience Overtime opportunities Company pension scheme Training and career progression opportunities Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Apr 08, 2026
Full time
We are seeking an organised, proactive, and detail-focused Production Planner/Scheduler to support the day to day operation of our metal fabrication and machining department. The successful candidate will ensure that workflow, materials, planning, and communication between teams run smoothly, enabling the metal shop to deliver high quality output safely, efficiently, and on schedule. Key Responsibilities Production Coordination Plan, schedule, and prioritise work orders for the metal shop based on production requirements. Coordinate workload across fabrication, cutting, machining, welding, and finishing areas. Monitor job progress and ensure timely completion of tasks. Liaise with production, engineering, and quality teams to clarify specifications and resolve issues. Material & Inventory Management Ensure all metal stock, consumables, tooling, and fixtures are available when required. Raise purchase requests, monitor stock levels, and coordinate with suppliers where necessary. Maintain accurate records of materials usage and inventory movements. Documentation & Compliance Maintain and update work instructions, and production records. Ensure compliance with UK health & safety standards, including PPE, manual handling, and machine safety. Support audits by ensuring documentation accuracy and process adherence. Quality & Process Support Assist with first off checks and visual inspections to ensure parts meet specifications. Report any quality issues to supervisors and ensure corrective actions are followed. Support continuous improvement initiatives across the metal shop. Communication & Team Support Act as the communication point between the metal shop and other departments. Provide daily updates on production status and capacity. Support training and onboarding of new metal shop operatives as required. Skills & Experience Required Previous experience in a manufacturing or metalworking environment (fabrication, machining, welding, cutting, etc.). Strong organisational and scheduling skills. Ability to interpret engineering drawings and production documentation. Understanding of metalworking processes and shop floor workflows. Good knowledge of UK health & safety practices, including safe machine operation. Competent with basic IT systems (Excel, ERP/MRP systems, production planning software). Strong communication skills and ability to work effectively with cross functional teams. Personal Attributes Highly organised and detail oriented. Proactive and able to work independently. Problem solver with a continuous improvement mindset. Strong team player with a positive attitude. Able to remain calm and effective in a fast paced production environment. Working Hours & Benefits Monday - Friday, 40 hours, 07.30-16.00 Competitive salary depending on experience Overtime opportunities Company pension scheme Training and career progression opportunities Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Doorpac Limited manufacture and supply timber doors, doorsets and other joinery products to the UKs leading construction developers and contractors. We operate nationwide, supplying products mainly to the new build sector, including hospitals, schools, hotels and residential developments. As well as the products we manufacture, we believe our contract management facility is an important part of the click apply for full job details
Apr 07, 2026
Full time
Doorpac Limited manufacture and supply timber doors, doorsets and other joinery products to the UKs leading construction developers and contractors. We operate nationwide, supplying products mainly to the new build sector, including hospitals, schools, hotels and residential developments. As well as the products we manufacture, we believe our contract management facility is an important part of the click apply for full job details
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Also open to part time for possible job shares. Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices. You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn. You will also regularly communicate with our network of Lawn Operatives. Main duties: Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service. Provide advice and guidance on all GreenThumb treatments. Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate. Onboard new customers according to process and arrange first treatment within agreed SLA . Reschedule treatments for customers. Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy. Aim to recover any customer expressing dissatisfaction. Ensure accurate records are kept and maintained. Work collaboratively as a team to ensure all KPI's are met. Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours. Communicate and liaise effectively with all departments to ensure a customer centric approach. Continue to learn about lawncare and GreenThumb's products and undertake any training that enhances the skills of the role Encourage customers to utilise our automated service for card payments and promote payments via online banking to assist with adhering to debt KPIs and minimise manual payment processing. Reschedule treatments for customers and ensure all exceptions are passed to Schedulers/Dispatchers within agreed timeframes Update Lawn Operatives immediately if customers reschedule or cancel within 24 hours of a pending treatment Comply with GDPR policies and procedures Skills and Experience: Superb verbal and written communication skills. Ability to work individually and as part of a team. A flexible and proactive approach to work. Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory). Proven experience in providing high quality Customer Service. Handling and resolving customer complaints. Customer Retention. Working in a target driven environment. Contact Centre experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking "apply" below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Apr 07, 2026
Full time
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Also open to part time for possible job shares. Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role You will be trained to interact with our nationwide customers, providing advice and guidance on treatments through excellent customer service practices. You will interact with our customers in all aspects, including rescheduling treatments and recommending appropriate solutions to achieve a wonderful lawn. You will also regularly communicate with our network of Lawn Operatives. Main duties: Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service. Provide advice and guidance on all GreenThumb treatments. Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate. Onboard new customers according to process and arrange first treatment within agreed SLA . Reschedule treatments for customers. Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy. Aim to recover any customer expressing dissatisfaction. Ensure accurate records are kept and maintained. Work collaboratively as a team to ensure all KPI's are met. Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours. Communicate and liaise effectively with all departments to ensure a customer centric approach. Continue to learn about lawncare and GreenThumb's products and undertake any training that enhances the skills of the role Encourage customers to utilise our automated service for card payments and promote payments via online banking to assist with adhering to debt KPIs and minimise manual payment processing. Reschedule treatments for customers and ensure all exceptions are passed to Schedulers/Dispatchers within agreed timeframes Update Lawn Operatives immediately if customers reschedule or cancel within 24 hours of a pending treatment Comply with GDPR policies and procedures Skills and Experience: Superb verbal and written communication skills. Ability to work individually and as part of a team. A flexible and proactive approach to work. Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory). Proven experience in providing high quality Customer Service. Handling and resolving customer complaints. Customer Retention. Working in a target driven environment. Contact Centre experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking "apply" below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Service Coordinator London - North West London £30,000 £34,000 per annum Full-time Permanent 40 hours per week We re looking for a proactive and organised Service Coordinator to join a fast-paced maintenance and engineering support team. This is a key role focused on keeping field engineers efficiently scheduled while ensuring clients receive a responsive and professional service. Working closely with the Operations Lead, you ll play a central part in managing workloads, coordinating appointments, and keeping communication flowing between engineers, customers, and internal teams. What you ll be doing: Handling incoming calls and monitoring shared inbox communications Logging service requests and allocating jobs through the internal system Planning and adjusting engineers schedules to maximise productivity Keeping diaries filled several days ahead to maintain workflow efficiency Booking appointments and confirming access with customers and site contacts Monitoring job progress throughout the day and providing updates where needed Liaising with engineers daily to confirm upcoming schedules Arranging materials and parts to support successful first-time completions Assisting with basic quotations and following up on outstanding approvals Completing standard compliance documentation when required Reviewing completed jobs and arranging any necessary return visits About you: You ll be highly organised, confident communicating with a range of people, and comfortable working in a busy, ever-changing environment. Previous experience in scheduling, coordination, or a similar operational role would be a strong advantage. Please call Alice to discuss the role in more detail.
Apr 07, 2026
Full time
Service Coordinator London - North West London £30,000 £34,000 per annum Full-time Permanent 40 hours per week We re looking for a proactive and organised Service Coordinator to join a fast-paced maintenance and engineering support team. This is a key role focused on keeping field engineers efficiently scheduled while ensuring clients receive a responsive and professional service. Working closely with the Operations Lead, you ll play a central part in managing workloads, coordinating appointments, and keeping communication flowing between engineers, customers, and internal teams. What you ll be doing: Handling incoming calls and monitoring shared inbox communications Logging service requests and allocating jobs through the internal system Planning and adjusting engineers schedules to maximise productivity Keeping diaries filled several days ahead to maintain workflow efficiency Booking appointments and confirming access with customers and site contacts Monitoring job progress throughout the day and providing updates where needed Liaising with engineers daily to confirm upcoming schedules Arranging materials and parts to support successful first-time completions Assisting with basic quotations and following up on outstanding approvals Completing standard compliance documentation when required Reviewing completed jobs and arranging any necessary return visits About you: You ll be highly organised, confident communicating with a range of people, and comfortable working in a busy, ever-changing environment. Previous experience in scheduling, coordination, or a similar operational role would be a strong advantage. Please call Alice to discuss the role in more detail.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 3 months) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on !
Apr 07, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 3 months) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on !
Administrator Location: Redhill Hours: Monday-Friday 8am - 4.30pm and 830am - 5pm About the Role We are seeking a proactive Administrator to join a dynamic team of busy administrators, ensuring the smooth running of workflow allocation. This is a varied role requiring excellent multitasking and strong communication skills via phone and email. Key Responsibilities Provide dedicated administration for a portfolio of sites, supporting a Contracts Manager and up to 6 engineers. Answer phone calls promptly, transferring and taking messages where necessary. Daily interaction with clients, subcontractors, and internal staff. Respond to all client callouts via phone or email. Place purchase orders with subcontractors and suppliers. Collaborate with subcontractors to obtain health and safety documentation. Schedule engineering staff weekly. Produce documentation for invoicing on a weekly basis. General filing and site setup (paper and electronic). Input all works into the in-house IBMS system daily. Provide administrative assistance to the Contracts Manager. Assist in compiling monthly and quarterly contract reports. Handle ad-hoc administrative duties. Update clients' database daily. Training & Support Full training will be provided on all tasks, with ongoing support from the admin team. Interested? Apply now or call Amanda Nash on
Apr 07, 2026
Full time
Administrator Location: Redhill Hours: Monday-Friday 8am - 4.30pm and 830am - 5pm About the Role We are seeking a proactive Administrator to join a dynamic team of busy administrators, ensuring the smooth running of workflow allocation. This is a varied role requiring excellent multitasking and strong communication skills via phone and email. Key Responsibilities Provide dedicated administration for a portfolio of sites, supporting a Contracts Manager and up to 6 engineers. Answer phone calls promptly, transferring and taking messages where necessary. Daily interaction with clients, subcontractors, and internal staff. Respond to all client callouts via phone or email. Place purchase orders with subcontractors and suppliers. Collaborate with subcontractors to obtain health and safety documentation. Schedule engineering staff weekly. Produce documentation for invoicing on a weekly basis. General filing and site setup (paper and electronic). Input all works into the in-house IBMS system daily. Provide administrative assistance to the Contracts Manager. Assist in compiling monthly and quarterly contract reports. Handle ad-hoc administrative duties. Update clients' database daily. Training & Support Full training will be provided on all tasks, with ongoing support from the admin team. Interested? Apply now or call Amanda Nash on
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temp-perm position Location: North West London £15.00-£16.38 an hour Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social hou click apply for full job details
Apr 07, 2026
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temp-perm position Location: North West London £15.00-£16.38 an hour Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social hou click apply for full job details
Our client is looking for a highly organised Service Coordinator / Engineer Scheduler to support their UK service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and has experience scheduling engineers and managing service jobs from booking through to completion. You will act as a key point of contact for customers and engineers, ensuring service visits are scheduled efficiently, compliance requirements are met, and customers are kept informed throughout the process. Strong organisational skills, excellent communication, and the ability to manage multiple service jobs simultaneously are essential for success in this role. Key Responsibilities Manage a portfolio of allocated service customers, ensuring their service needs are handled efficiently. Schedule and coordinate engineers for service visits, maintenance appointments, and callouts in a fast-moving operational environment. Respond to customer enquiries from both contract and non-contract clients. Raise, allocate, and manage service callouts from booking through to completion. Liaise with engineers and customers to ensure service visits are completed in line with compliance requirements. Keep customers updated on the progress of service jobs and provide clear communication throughout. Plan and schedule preventative maintenance visits with customers. Follow up on proforma payments and outstanding quotations. Send job documentation to customers and review completed job cards for any remedial works required. Identify additional works from previous service visits and prepare quotations where needed. Handle incoming calls and general office enquiries. Skills & Experience Essential Previous experience scheduling engineers or coordinating field service teams Experience working in a fast-paced service or operations environment Strong organisational and time management skills Excellent customer service and communication abilities Good working knowledge of Microsoft Office Ability to manage multiple tasks and deadlines simultaneously Strong attention to detail and accuracy Confident IT user and comfortable working with service management systems Benefits Free onsite parking Early finish and dress-down Fridays Above-statutory holiday allowance with the option to buy more Company social events Employee Assistance Programme Eyecare vouchers Cycle to Work scheme Friendly, supportive working environment
Apr 07, 2026
Full time
Our client is looking for a highly organised Service Coordinator / Engineer Scheduler to support their UK service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and has experience scheduling engineers and managing service jobs from booking through to completion. You will act as a key point of contact for customers and engineers, ensuring service visits are scheduled efficiently, compliance requirements are met, and customers are kept informed throughout the process. Strong organisational skills, excellent communication, and the ability to manage multiple service jobs simultaneously are essential for success in this role. Key Responsibilities Manage a portfolio of allocated service customers, ensuring their service needs are handled efficiently. Schedule and coordinate engineers for service visits, maintenance appointments, and callouts in a fast-moving operational environment. Respond to customer enquiries from both contract and non-contract clients. Raise, allocate, and manage service callouts from booking through to completion. Liaise with engineers and customers to ensure service visits are completed in line with compliance requirements. Keep customers updated on the progress of service jobs and provide clear communication throughout. Plan and schedule preventative maintenance visits with customers. Follow up on proforma payments and outstanding quotations. Send job documentation to customers and review completed job cards for any remedial works required. Identify additional works from previous service visits and prepare quotations where needed. Handle incoming calls and general office enquiries. Skills & Experience Essential Previous experience scheduling engineers or coordinating field service teams Experience working in a fast-paced service or operations environment Strong organisational and time management skills Excellent customer service and communication abilities Good working knowledge of Microsoft Office Ability to manage multiple tasks and deadlines simultaneously Strong attention to detail and accuracy Confident IT user and comfortable working with service management systems Benefits Free onsite parking Early finish and dress-down Fridays Above-statutory holiday allowance with the option to buy more Company social events Employee Assistance Programme Eyecare vouchers Cycle to Work scheme Friendly, supportive working environment