Telemarketing Manager

Telemarketing Manager (Outbound B2B)

Our client is looking for a commercially driven Telemarketing Manager to take ownership of a high-performing outbound function and elevate it to the next level.

This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced, target-driven environment and knows how to turn strategy into pipeline. You'll be responsible for building, coaching, and scaling a team that consistently delivers qualified leads and booked meetings-directly impacting business growth.

The Role:

• You won't just manage - you'll shape and drive the entire outbound engine
• Own the strategy: define target markets, outreach approaches, cadences, and KPIs
• Drive performance: deliver consistent pipeline through structured campaigns and clear targets
• Optimise operations: refine call quality, scripts, workflows, and CRM usage
• Lead from the front: coach, mentor, and inspire a team to exceed expectations
• Collaborate cross-functionally, working closely with Sales and Marketing to ensure quality leads and seamless handovers
• Use data to win, track performance, forecast accurately, and continuously improve results

The Person:

• Proven experience leading an outbound telemarketing or inside sales team
• Strong background in B2B lead generation (mid-market or enterprise preferred)
• A natural coach who can develop talent and drive high performance
• Comfortable working with CRM systems (Salesforce experience is a plus)
• Highly organised, data-driven, and commercially focused
• Confident communicator with the ability to influence and engage
• Experience within financial services and knowledge of UK compliance (GDPR, PECR, TPS) would be advantageous, but not essential.

What We're Looking For:

• Driven to hit and exceed targets
• Able to motivate a team and build a high-performance culture
• Comfortable operating both strategically and in the detail
• Takes ownership and delivers results

How to Apply

Please submit your CV in confidence.