Fire and Nurse Call Engineer

  • SER Limited
  • Sittingbourne, Kent
  • Apr 07, 2026
Full time Healthcare & Medical

Job Description

Fire Alarm & Nurse Call Engineer (Service & Maintenance)

Sittingbourne

£35,000 - £45,000 DOE.

Role Overview

We are seeking a Fire Alarm & Nurse Call Engineer to carry out breakdowns, servicing, and maintenance across a range of systems and environments. The role involves working on both fire alarm and nurse call systems, ensuring high standards of safety, compliance, and customer service.

Key Responsibilities

  • Service, maintain, and repair fire alarm and nurse call systems
  • Attend breakdowns and fault-find across multiple system types
  • Work on both wired and wireless nurse call systems
  • Carry out routine inspections and preventative maintenance
  • Ensure all work complies with industry standards and regulations
  • Provide excellent customer service across all client sites
  • Complete accurate documentation and reports

Systems & Equipment

  • Nurse call systems (including bedhead trunking systems)
  • Fire alarm systems (including Advanced panels)

Client Environments

  • NHS and healthcare facilities
  • Private care settings
  • Prisons
  • Schools

Location

  • Primary coverage: Maidstone/Chatham/Sittingbourne
  • Travel required to sites within approximately one hour radius

Working Hours

  • 7:30am 5:30pm (includes travel time)
  • Site hours typically 8:30am 4:30pm
  • Early/late travel allowances (meal claims applicable)

On-Call & Overtime

  • Call-out rota: 1 in 6 weeks
  • Standby allowance: £375 per rota
  • Overtime rates:
    • 1.5x (weekdays & Saturdays)
    • 2x (Sundays)

Salary & Benefits

  • Salary: £35,000 £45,000 (DOE)
  • Pension: 6% employer contribution
  • Life insurance: 4x annual salary
  • Sick pay: from day one
  • Bonus scheme (company-wide performance bonus)
  • Additional perks:
    • Health cash plan (Simply Health Level 3)
    • Birthday & Christmas vouchers

Holiday Entitlement

  • 25 days annual leave + bank holidays
  • Additional day per year after 5 years service (up to 30 days)
  • Buy/sell holiday scheme available

Company Vehicle

  • Company car provided (estate vehicle)
  • Personal use included
  • Fuel card provided
  • Transition to electric vehicles planned

Training & Development

  • FIA Foundation qualification preferred (training provided if not held)
  • Ongoing manufacturer and in-house training
  • Access to dedicated training facilities
  • Strong technical and operational support

Career Progression

  • Clear progression pathways
  • Opportunities to move into Lead Engineer and Regional roles
  • Proven internal promotion track record

Candidate Requirements

  • Experience in fire alarm and/or nurse call systems (preferred)
  • FIA Foundation qualification (desirable, not essential)
  • Strong work ethic and positive attitude
  • Good fault-finding and problem-solving skills
  • Full UK driving licence

Ready for the next step? We can t wait to hear from you! Submit your CV today or get in touch with Courtney Gilgunn for more information about this unique and thrilling opportunity!

SER-IN