Training & Commercial Manager - Maternity Cover

Training & Commercial Manager (Maternity Cover 9 Months)

The Role

The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making.

We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society s flagship training and commercial activities during a maternity cover period.

You will lead the management of our entire training portfolio, ensuring high quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth.

On a day to day basis, you will manage the full operational delivery of the training programme coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution.

Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site.

Your main responsibilities

• Own the end to end delivery of RSS training planning, scheduling, coordinating and supporting every course.
• Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in person formats.
• Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets.
• Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation.
• Deliver continuous improvements across operational systems, including the RSS Moodle platform.
• Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery.
• Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online.
• Monitor performance, track KPIs and provide insights and reporting to support business decisions and drive income growth.

Who are we looking for

• Previous experience managing a successful training or events business.
• A strong commercial focus with experience of working in revenue generating environments.
• Ability to engage across multiple stakeholders with strong relationship management and customer service skills
• Able to drive day to day logistics and ensure smooth, effective business operations.
• Experience of delivering exceptional levels of customer satisfaction.
• Excellent prioritisation skills with an ability to juggle competing deadlines and activities.
• Comfort with CRM systems, financial processes and Microsoft Office.
• A positive, collaborative and solutions driven approach.

Contract Terms

• Competitive salary: £37,897 pro rata.
• 9-month maternity cover.
• 35 hours per week (flexible working available).
• Hybrid working with minimum two in office days (London office).
• 25 days annual leave pro rata + bank holidays + Christmas closure.
• Pension with up to 10% employer contribution.
• Occasional UK travel.

Apply now

If the above sounds like you, we d love to hear from you! To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role.

Applications close: Monday 4th May 11.30pm