This is a great role for an immaculately presented and team-focussed Front of Clinic Receptionist/ Administrator to work for a relatively new and upcoming private medical centre near the centre of Ascot with its own off road parking. The position includes -
- Managing patient appointments and scheduling consultations efficiently
- Answering phone calls and responding to patient enquiries with professionalism and empathy
- Maintaining accurate and up-to-date patient records in compliance with data protection regulations
- Preparing and processing medical correspondence, reports, and documentation
- Assisting with billing procedures and insurance documentation as required
- Coordinating communication between healthcare providers, patients, and external organisations
- Ensuring the reception area remains organised, welcoming, and professional at all times
- Supporting other administrative tasks to facilitate the smooth operation of the practice
Qualifications
- Prior office experience is essential preferably within a healthcare setting
- Strong administrative experience demonstrating organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as Microsoft Office Suite or equivalent programmes
- Ability to handle sensitive information with confidentiality and discretion
- Strong organisational skills with the ability to prioritise tasks effectively
- A professional demeanour with a friendly approach towards patients and colleagues
Working hours: Monday - Friday 9AM to 6PM