Head of HR Contact Experience & Adoption

  • BT Group
  • Birmingham, Staffordshire
  • Apr 07, 2026
Full time HR / Recruitment

Job Description

A leading UK communications group is seeking a Senior Manager Contact Experience & Adoption Lead to enhance HR services. This role focuses on optimizing colleague interactions and leading HR digital platforms to drive efficiency. The ideal candidate will have substantial experience in HR communication strategies, team leadership, and analytics. This position offers a competitive salary package, hybrid working, and excellent employee benefits designed to foster a supportive work environment.