Service Co-ordinator Stirling

Service Co-ordinator - Heavy Plant - Stirling A leading UK dealership specialising in Heavy Plant are looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.Role: Service Co-ordinatorArea: StirlingSalary: £32,000 - £39,000 DOE + benefitsWhat's on Offer:

• 25 days holiday + bank holidays
• Health Cash Plan
• Free Physio Access
• 24/7 GP Service
• Enhanced Sick Pay
• Family Leave
• IVF Support
• Retirement Support
• Enhanced Pension
• Cycle to Work
• Discounts Platform

The requirements of the Service Co-ordinator will be:

• As Service Co-ordinator, you will be responsible for the co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
• Quoting for any additional repairs identified as required
• Ensure compliance with all processes and dealer operating standards
• Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
• Strive to meet relevant KPI's

The ideal candidate for Service Co-ordinator will have:

• Excellent Customer service skills both over the phone and email
• Understanding mechanical terminology and able to read and understand technical reports
• Strong IT skills
• Ability to work in a fast paced environment with conflicting priorities
• Ability to manage resources through planning and co-ordinating

Apply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.